Marketing Fashion-Ch 04-2-2-1-8
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Transcript of Marketing Fashion-Ch 04-2-2-1-8
What Do I Need to Know?
Rath, Petrizzi, Gil Chapter 4
3 Published by Fairchild Books, an imprint of Bloomsbury Publishing Inc. Copyright © Bloomsbury Publishing Inc. 2012
Planning for Success
• Plans – steps to reach your goals and maximize poten4al for success
• Marke*ng plan – wriSen document detailing a company’s marke4ng strategies and goals • Helps assess marke4ng objec4ves • Determines what strategies will help customers understand the value of a product
• Establishes how marke4ng goal will be reached • Serves to “iden4fy how these strategies will be implemented, monitored, and controlled”
Rath, Petrizzi, Gil Chapter 4
4 Published by Fairchild Books, an imprint of Bloomsbury Publishing Inc. Copyright © Bloomsbury Publishing Inc. 2012
Planning for Success
Which of these two people do you think had a plan before leaving the house?
Rath, Petrizzi, Gil Chapter 4
5 Published by Fairchild Books, an imprint of Bloomsbury Publishing Inc. Copyright © Bloomsbury Publishing Inc. 2012
Types of Marke4ng Plans
• Strategic: execu4ve decisions designed to achieve long-‐range goals impac4ng mul4ple departments
• Func4onal: middle managers within organiza4on develop and monitor short-‐term plans
• Opera4onal: supervisors or front-‐line managers create short-‐term ac4on plans and coordinate
• Con4ngency: appropriate levels of management create backup plans in case of unforeseen problems
Rath, Petrizzi, Gil Chapter 4
6 Published by Fairchild Books, an imprint of Bloomsbury Publishing Inc. Copyright © Bloomsbury Publishing Inc. 2012
The Planning Process
• Decide what is important; iden4fy goals • Figure out what the company does well • Segment, priori4ze, and target customers
• Using demographics (stats) and psychographics (values)
• Establish a marke4ng niche • Learn about targeted customers • Use marke4ng mix tools to communicate with customers; determine relevant media
Rath, Petrizzi, Gil Chapter 4
7 Published by Fairchild Books, an imprint of Bloomsbury Publishing Inc. Copyright © Bloomsbury Publishing Inc. 2012
Specifying the Company’s Mission
• Mission statement: declara4on that concisely conveys big-‐picture goals
• Tory Burch example: • Design the most stylish clothes possible for the least amount of money
• Target: the contemporary, style-‐seeking, confident women with a consistent mix of everyday oucits
Rath, Petrizzi, Gil Chapter 4
8 Published by Fairchild Books, an imprint of Bloomsbury Publishing Inc. Copyright © Bloomsbury Publishing Inc. 2012
Types of Marke4ng Analyses
• Situa4onal • SWOT: Examines of quan4ta4ve and qualita4ve factors; poten4al impact on marke4ng situa4on • Internal (can control): Strengths and Weaknesses • External (no control): Opportuni4es and Threats
• G-‐PESTELC: Macroenvironmental tool that examines external factors • Global Perspec4ve: Poli4cs, Environment, Sociocultural, Technology, Economics, Legal, and Compe44on
Rath, Petrizzi, Gil Chapter 4
9 Published by Fairchild Books, an imprint of Bloomsbury Publishing Inc. Copyright © Bloomsbury Publishing Inc. 2012
Marke4ng Analyses G-‐PESTELC
Analyzes macroenvironmental factors within global framework
Rath, Petrizzi, Gil Chapter 4
10 Published by Fairchild Books, an imprint of Bloomsbury Publishing Inc. Copyright © Bloomsbury Publishing Inc. 2012
Globalization Awareness Drivers Innovations, educated consumers, and diverse marketplaces
Marke4ng Analyses
Sample SWOT analysis Rath, Petrizzi, Gil Chapter 4
11 Published by Fairchild Books, an imprint of Bloomsbury Publishing Inc. Copyright © Bloomsbury Publishing Inc. 2012
Compe44ve Analysis
Focus on products and companies that compete directly with the marketer
Rath, Petrizzi, Gil Chapter 4
12 Published by Fairchild Books, an imprint of Bloomsbury Publishing Inc. Copyright © Bloomsbury Publishing Inc. 2012
Developing a Marke4ng Strategy
• Strategy – spells out methods or tac4cs to use in achieving specific goals
• Marke*ng strategy – plan of ac4on designed to iden4fy target market and shape marke4ng mix • Sa4sfies target customers’ needs • Propels the marketer towards its goals
Rath, Petrizzi, Gil Chapter 4 13 Published by Fairchild Books, an imprint of Bloomsbury Publishing Inc. Copyright © Bloomsbury Publishing Inc. 2012
What a Marke4ng Strategy Accomplishes
• Key objec4ves of a marke4ng plan include: • ASract customers • Build and expand customer rela4onships • U4lize appropriate communica4ons • Adapt to the marketplace • Deliver value
14 Rath, Petrizzi, Gil Chapter 4 Published by Fairchild Books, an imprint of Bloomsbury Publishing Inc. Copyright © Bloomsbury Publishing Inc. 2012
Developing a Marke4ng Strategy
Canadian Tire Corpora4on con4nually reviews its stores’ marke4ng strategy to ensure that customers’ needs are being met
Rath, Petrizzi, Gil Chapter 4
15 Published by Fairchild Books, an imprint of Bloomsbury Publishing Inc. Copyright © Bloomsbury Publishing Inc. 2012
Types of Strategies • Differen*a*on: company communicates to customers its
dis4nct solu4ons to their wants or needs • Exit: company no longer provides product it has marketed
in past or sells it to another organiza4on • Expansion: company extends business beyond current
status • Includes market development, penetra4on, product development, brand extension, and diversifica4on
• Ocean: head-‐to-‐head (red ocean); or uncontested (blue ocean)
• Segmenta*on: marketers iden4fy poten4al customers who share similar traits then target that group
Rath, Petrizzi, Gil Chapter 4
16 Published by Fairchild Books, an imprint of Bloomsbury Publishing Inc. Copyright © Bloomsbury Publishing Inc. 2012
Example: Product Development Expansion Strategy
Louis VuiSon Created new items such as pet carriers that are consistent with the company’s signature style
Rath, Petrizzi, Gil Chapter 4
17 Published by Fairchild Books, an imprint of Bloomsbury Publishing Inc. Copyright © Bloomsbury Publishing Inc. 2012
Marketplace Segmenta4on Categories
Rath, Petrizzi, Gil Chapter 4
18 Published by Fairchild Books, an imprint of Bloomsbury Publishing Inc. Copyright © Bloomsbury Publishing Inc. 2012
Strategy for Growth • Fashion life cycle: new products go through stages
• Introduc4on, rise, peak, decline, and obsolescence or rejec4on • Growth strategies within a marke4ng plan will implement tac4cs to
keep product in rise phase as long as possible
Rath, Petrizzi, Gil Chapter 4
19 Published by Fairchild Books, an imprint of Bloomsbury Publishing Inc. Copyright © Bloomsbury Publishing Inc. 2012
Strategy for Growth
A successful growth strategy requires adding value for customers, such as services, ameni4es, and ambiance
Rath, Petrizzi, Gil Chapter 4
20 Published by Fairchild Books, an imprint of Bloomsbury Publishing Inc. Copyright © Bloomsbury Publishing Inc. 2012
Iden4fying SMART Objec4ves
• Specific: focus on the goal as much as possible • Measurable: quan4fy wherever possible • ASainable: formulate/jus4fy achievement goals and not mere “wishes”
• Results-‐driven: describe the end result • Time-‐based: specify 4meline checkpoints that lead to the achievement of your goal
Rath, Petrizzi, Gil Chapter 4
21 Published by Fairchild Books, an imprint of Bloomsbury Publishing Inc. Copyright © Bloomsbury Publishing Inc. 2012
Posi4oning the Product
• Posi*oning: using various marke4ng tools to determine how product fits in a marketplace
Rath, Petrizzi, Gil Chapter 4
22 Published by Fairchild Books, an imprint of Bloomsbury Publishing Inc. Copyright © Bloomsbury Publishing Inc. 2012
Example: Reposi4oning
• Adap4ng to changes in the marketplace or changing buyers’ percep4ons • Jamba Juice added food items to its original smoothie offerings
Rath, Petrizzi, Gil Chapter 4
23 Published by Fairchild Books, an imprint of Bloomsbury Publishing Inc. Copyright © Bloomsbury Publishing Inc. 2012
Posi4oning the Product
• Perceptual map: a visual interpreta4on of data • Depicts the rela4onships between compe44ve offerings and factors or percep4ons used by customers in making buying decisions among those choices
Rath, Petrizzi, Gil Chapter 4
24 Published by Fairchild Books, an imprint of Bloomsbury Publishing Inc. Copyright © Bloomsbury Publishing Inc. 2012
Posi4oning the Product
• Using all available marke4ng tools in posi4oning a product to offer value to target customers
Rath, Petrizzi, Gil Chapter 4
25 Published by Fairchild Books, an imprint of Bloomsbury Publishing Inc. Copyright © Bloomsbury Publishing Inc. 2012
Capturing and Measuring Results
• Return on investment (ROI): value (sales and profits) company realizes aler expenses
Rath, Petrizzi, Gil Chapter 4
26 Published by Fairchild Books, an imprint of Bloomsbury Publishing Inc. Copyright © Bloomsbury Publishing Inc. 2012
Summary
• Develop and sustain a compe44ve advantage • Plan • Implement appropriate strategies • Monitor the results • Adapt to the marketplace
• Deliver value-‐added solu4ons to the target market
27 Rath, Petrizzi, Gil Chapter 4 Published by Fairchild Books, an imprint of Bloomsbury Publishing Inc. Copyright © Bloomsbury Publishing Inc. 2012