Marketing Fashion-Ch 04-2-2-1-8

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Part 2 Opener Cover Slide

Transcript of Marketing Fashion-Ch 04-2-2-1-8

Part  2  Opener  

Cover  Slide  

Chapter  4  

Crea4ng  a  Company  Marke4ng  Strategy  

What  Do  I  Need  to  Know?  

Rath,  Petrizzi,  Gil      Chapter  4  

3  Published  by  Fairchild  Books,  an  imprint  of  Bloomsbury  Publishing  Inc.          Copyright  ©  Bloomsbury  Publishing  Inc.  2012  

Planning  for  Success  

•  Plans  –  steps  to  reach  your  goals  and  maximize  poten4al  for  success  

•  Marke*ng  plan  –  wriSen  document  detailing  a  company’s  marke4ng  strategies  and  goals  •  Helps  assess  marke4ng  objec4ves  •  Determines  what  strategies  will  help  customers  understand  the  value  of  a  product  

•  Establishes  how  marke4ng  goal  will  be  reached  •  Serves  to  “iden4fy  how  these  strategies  will  be  implemented,  monitored,  and  controlled”  

Rath,  Petrizzi,  Gil      Chapter  4  

4  Published  by  Fairchild  Books,  an  imprint  of  Bloomsbury  Publishing  Inc.          Copyright  ©  Bloomsbury  Publishing  Inc.  2012  

Planning  for  Success  

Which  of  these  two  people  do  you  think  had  a  plan  before  leaving  the  house?  

Rath,  Petrizzi,  Gil      Chapter  4  

5  Published  by  Fairchild  Books,  an  imprint  of  Bloomsbury  Publishing  Inc.          Copyright  ©  Bloomsbury  Publishing  Inc.  2012  

Types  of  Marke4ng  Plans  

•  Strategic:  execu4ve  decisions  designed  to  achieve  long-­‐range  goals  impac4ng  mul4ple  departments  

•  Func4onal:  middle  managers  within  organiza4on  develop  and  monitor  short-­‐term  plans  

•  Opera4onal:  supervisors  or  front-­‐line  managers  create  short-­‐term  ac4on  plans  and  coordinate  

•  Con4ngency:  appropriate  levels  of  management  create  backup  plans  in  case  of  unforeseen  problems  

Rath,  Petrizzi,  Gil      Chapter  4  

6  Published  by  Fairchild  Books,  an  imprint  of  Bloomsbury  Publishing  Inc.          Copyright  ©  Bloomsbury  Publishing  Inc.  2012  

The  Planning  Process  

•  Decide  what  is  important;  iden4fy  goals  •  Figure  out  what  the  company  does  well  •  Segment,  priori4ze,  and  target  customers  

•  Using  demographics  (stats)  and  psychographics  (values)  

•  Establish  a  marke4ng  niche  •  Learn  about  targeted  customers    •  Use  marke4ng  mix  tools  to  communicate  with  customers;  determine  relevant  media  

Rath,  Petrizzi,  Gil      Chapter  4  

7  Published  by  Fairchild  Books,  an  imprint  of  Bloomsbury  Publishing  Inc.          Copyright  ©  Bloomsbury  Publishing  Inc.  2012  

Specifying  the  Company’s  Mission  

•  Mission  statement:  declara4on  that  concisely  conveys  big-­‐picture  goals  

•  Tory  Burch  example:  •  Design  the  most  stylish  clothes  possible  for  the  least  amount  of  money  

•  Target:  the  contemporary,  style-­‐seeking,  confident  women  with  a  consistent  mix  of  everyday  oucits  

Rath,  Petrizzi,  Gil      Chapter  4  

8  Published  by  Fairchild  Books,  an  imprint  of  Bloomsbury  Publishing  Inc.          Copyright  ©  Bloomsbury  Publishing  Inc.  2012  

Types  of  Marke4ng  Analyses  

•  Situa4onal  •  SWOT:  Examines  of  quan4ta4ve  and  qualita4ve  factors;  poten4al  impact  on  marke4ng  situa4on  •  Internal  (can  control):  Strengths  and  Weaknesses    •  External  (no  control):  Opportuni4es  and  Threats  

•  G-­‐PESTELC:  Macroenvironmental  tool  that  examines  external  factors  •  Global  Perspec4ve:  Poli4cs,  Environment,  Sociocultural,  Technology,  Economics,  Legal,  and  Compe44on  

Rath,  Petrizzi,  Gil      Chapter  4  

9  Published  by  Fairchild  Books,  an  imprint  of  Bloomsbury  Publishing  Inc.          Copyright  ©  Bloomsbury  Publishing  Inc.  2012  

Marke4ng  Analyses  G-­‐PESTELC    

Analyzes  macroenvironmental  factors  within  global  framework  

Rath,  Petrizzi,  Gil      Chapter  4  

10  Published  by  Fairchild  Books,  an  imprint  of  Bloomsbury  Publishing  Inc.          Copyright  ©  Bloomsbury  Publishing  Inc.  2012  

Globalization Awareness Drivers Innovations, educated consumers, and diverse marketplaces

Marke4ng  Analyses  

Sample  SWOT  analysis  Rath,  Petrizzi,  Gil      Chapter  4  

11  Published  by  Fairchild  Books,  an  imprint  of  Bloomsbury  Publishing  Inc.          Copyright  ©  Bloomsbury  Publishing  Inc.  2012  

Compe44ve  Analysis  

Focus  on  products  and  companies  that  compete  directly  with  the  marketer  

Rath,  Petrizzi,  Gil      Chapter  4  

12  Published  by  Fairchild  Books,  an  imprint  of  Bloomsbury  Publishing  Inc.          Copyright  ©  Bloomsbury  Publishing  Inc.  2012  

Developing  a  Marke4ng  Strategy  

•  Strategy  –  spells  out  methods  or  tac4cs  to  use  in  achieving  specific  goals  

•  Marke*ng  strategy  –  plan  of  ac4on  designed  to  iden4fy  target  market  and  shape  marke4ng  mix  •  Sa4sfies  target  customers’  needs  •  Propels  the  marketer  towards  its  goals  

Rath,  Petrizzi,  Gil    Chapter  4   13  Published  by  Fairchild  Books,  an  imprint  of  Bloomsbury  Publishing  Inc.          Copyright  ©  Bloomsbury  Publishing  Inc.  2012  

What  a  Marke4ng  Strategy  Accomplishes  

•  Key  objec4ves  of  a  marke4ng  plan  include:  •  ASract  customers  •  Build  and  expand  customer  rela4onships  •  U4lize  appropriate  communica4ons  •  Adapt  to  the  marketplace  •  Deliver  value  

14 Rath,  Petrizzi,  Gil    Chapter  4   Published  by  Fairchild  Books,  an  imprint  of  Bloomsbury  Publishing  Inc.          Copyright  ©  Bloomsbury  Publishing  Inc.  2012  

Developing  a  Marke4ng  Strategy  

Canadian  Tire  Corpora4on  con4nually  reviews  its  stores’  marke4ng  strategy  to  ensure  that  customers’  needs  are  being  met  

Rath,  Petrizzi,  Gil      Chapter  4  

15  Published  by  Fairchild  Books,  an  imprint  of  Bloomsbury  Publishing  Inc.          Copyright  ©  Bloomsbury  Publishing  Inc.  2012  

Types  of  Strategies  •  Differen*a*on:  company  communicates  to  customers  its  

dis4nct  solu4ons  to  their  wants  or  needs  •  Exit:  company  no  longer  provides  product  it  has  marketed  

in  past  or  sells  it  to  another  organiza4on  •  Expansion:  company  extends  business  beyond  current  

status  •  Includes  market  development,  penetra4on,  product  development,  brand  extension,  and  diversifica4on  

•  Ocean:  head-­‐to-­‐head  (red  ocean);  or  uncontested  (blue  ocean)  

•  Segmenta*on:  marketers  iden4fy  poten4al  customers  who  share  similar  traits  then  target  that  group  

Rath,  Petrizzi,  Gil      Chapter  4  

16  Published  by  Fairchild  Books,  an  imprint  of  Bloomsbury  Publishing  Inc.          Copyright  ©  Bloomsbury  Publishing  Inc.  2012  

Example:  Product  Development  Expansion  Strategy  

Louis  VuiSon    Created  new  items  such  as  pet  carriers  that  are  consistent  with  the  company’s  signature  style  

Rath,  Petrizzi,  Gil      Chapter  4  

17  Published  by  Fairchild  Books,  an  imprint  of  Bloomsbury  Publishing  Inc.          Copyright  ©  Bloomsbury  Publishing  Inc.  2012  

Marketplace  Segmenta4on  Categories  

Rath,  Petrizzi,  Gil      Chapter  4  

18  Published  by  Fairchild  Books,  an  imprint  of  Bloomsbury  Publishing  Inc.          Copyright  ©  Bloomsbury  Publishing  Inc.  2012  

Strategy  for  Growth  •  Fashion  life  cycle:  new  products  go  through  stages  

•  Introduc4on,  rise,  peak,  decline,  and  obsolescence  or  rejec4on  •  Growth  strategies  within  a  marke4ng  plan  will  implement  tac4cs  to  

keep  product  in  rise  phase  as  long  as  possible    

Rath,  Petrizzi,  Gil      Chapter  4  

19  Published  by  Fairchild  Books,  an  imprint  of  Bloomsbury  Publishing  Inc.          Copyright  ©  Bloomsbury  Publishing  Inc.  2012  

Strategy  for  Growth  

A  successful  growth  strategy  requires  adding  value  for  customers,  such  as  services,  ameni4es,  and  ambiance  

Rath,  Petrizzi,  Gil      Chapter  4  

20  Published  by  Fairchild  Books,  an  imprint  of  Bloomsbury  Publishing  Inc.          Copyright  ©  Bloomsbury  Publishing  Inc.  2012  

Iden4fying  SMART  Objec4ves  

•  Specific:  focus  on  the  goal  as  much  as  possible  •  Measurable:  quan4fy  wherever  possible  •  ASainable:  formulate/jus4fy  achievement  goals  and  not  mere  “wishes”  

•  Results-­‐driven:  describe  the  end  result  •  Time-­‐based:  specify  4meline  checkpoints  that  lead  to  the  achievement  of  your  goal  

Rath,  Petrizzi,  Gil      Chapter  4  

21  Published  by  Fairchild  Books,  an  imprint  of  Bloomsbury  Publishing  Inc.          Copyright  ©  Bloomsbury  Publishing  Inc.  2012  

Posi4oning  the  Product  

•  Posi*oning:  using  various  marke4ng  tools  to  determine  how  product  fits  in  a  marketplace    

Rath,  Petrizzi,  Gil      Chapter  4  

22  Published  by  Fairchild  Books,  an  imprint  of  Bloomsbury  Publishing  Inc.          Copyright  ©  Bloomsbury  Publishing  Inc.  2012  

Example:  Reposi4oning  

•  Adap4ng  to  changes  in  the  marketplace  or  changing  buyers’  percep4ons  •  Jamba  Juice  added  food  items  to  its  original  smoothie  offerings  

Rath,  Petrizzi,  Gil      Chapter  4  

23  Published  by  Fairchild  Books,  an  imprint  of  Bloomsbury  Publishing  Inc.          Copyright  ©  Bloomsbury  Publishing  Inc.  2012  

Posi4oning  the  Product  

•  Perceptual  map:  a  visual  interpreta4on  of  data  •  Depicts  the  rela4onships  between  compe44ve  offerings  and  factors  or  percep4ons  used  by  customers  in  making  buying  decisions  among  those  choices  

Rath,  Petrizzi,  Gil      Chapter  4  

24  Published  by  Fairchild  Books,  an  imprint  of  Bloomsbury  Publishing  Inc.          Copyright  ©  Bloomsbury  Publishing  Inc.  2012  

Posi4oning  the  Product  

•  Using  all  available  marke4ng  tools  in  posi4oning  a  product  to  offer  value  to  target  customers  

Rath,  Petrizzi,  Gil      Chapter  4  

25  Published  by  Fairchild  Books,  an  imprint  of  Bloomsbury  Publishing  Inc.          Copyright  ©  Bloomsbury  Publishing  Inc.  2012  

Capturing  and  Measuring  Results  

•  Return  on  investment  (ROI):  value  (sales  and  profits)  company  realizes  aler  expenses  

Rath,  Petrizzi,  Gil      Chapter  4  

26  Published  by  Fairchild  Books,  an  imprint  of  Bloomsbury  Publishing  Inc.          Copyright  ©  Bloomsbury  Publishing  Inc.  2012  

Summary  

•  Develop  and  sustain  a  compe44ve  advantage  •  Plan  •  Implement  appropriate  strategies  •  Monitor  the  results  •  Adapt  to  the  marketplace  

•  Deliver  value-­‐added  solu4ons  to  the  target  market  

27 Rath,  Petrizzi,  Gil    Chapter  4   Published  by  Fairchild  Books,  an  imprint  of  Bloomsbury  Publishing  Inc.          Copyright  ©  Bloomsbury  Publishing  Inc.  2012