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Making Ethical Judgements: A Cross-Cultural Management Study
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Transcript of Making Ethical Judgements: A Cross-Cultural Management Study
ASIA PACIFIC JOURNAL OF MANAGEMENT, VOL. 17, 443-472 (2000)
Making ethical judgements: A cross-cultural management study
This article reports the results of a cross-cultural empirical study across seven
countries which investigates the differences in the way managers structure
their ethical judgements regarding the loyalty of a corporation to its employees,
the loyalty of employees to the corporation, and the loyalty of employees
towards their co-workers. Managers’ ethical judgements from the East Asian
‘tiger’ countries of Japan, Korea and Hong Kong are compared with those from
the ‘Anglo’ countries of the United States and Australia, and with those from
the ‘transitional’ countries of Asiatic Russia and Poland. An adapted version of
the well documented Reidenbach-Robin instrument is used, and its cross-
cultural application investigated. As hypothesized, cross-cultural differences
were indicated for both the structure and content of managers’ ethical
judgements, which have important implications for the way organizations are
effectively managed both nationally, regionally and internationally. Weaknesses
in the d priori constructs of the research instrument were also indicated, and
recommendations made for future development of methodology in this area.
1. INTRODUCTION
With an increase in managerial activity across borders, the way managers from
different countries may see decisions as ethical or unethical is important to understand.
The decision of a multinational company to lay off considerable numbers of employees
in a subsidiary may be judged differently from culture to culture. Higher levels of
CCC 0217-456 l/00/040443-.30
0 2000 BY JOHN WILEY 81 SONS (ASIA) LTD
444 ‘I’. JACKSON ET AL.
loyalty expected of a company for its employees in collectivist countries such as
Japan and Korea (Bae and Chung 1997) may explain such differences. Similarly, the
degree of loyalty expected from employees to their company may differ across cultures
on the basis of the degree to which collectivism is focused on the corporation (Hui
1990), or the extent to which individualism prevails in a culture (Hofstede 1980)
and employees have a calculative or instrumental regard towards their organizations.
Also, the extent to which group members may rally around a disadvantaged colleague
when threatened with dismissal and the degree to which a manager should go along
with this could differ according to the extent to which collectivism is focused on the
group (Hui 1990) or on the level of egalitarian commitment (Schwartz 1994) which
is evident in an individualistic society.
This paper presents the results of an empirical investigation of differences in
the structure of ethical judgements across seven countries. By ‘structure’ we mean
those aspects which contribute to the making of a judgement as to whether or not
a decision is ethical. The study also investigates differences in the culrural content
of ethical judgements of managers in two ‘Anglo’ countries (the United States,
Australia,) three East Asian countries (Japan, Korea and Hong Kong - although
Ronen and Shenkar’s (1985) seminal work on clustering countries regards Japan as
an independent countries which has followed a different line of industralization) and
two ‘transitional’ former Soviet countries (Russia and Poland - although we obtain
samples for the former from Asiatic Russia). By ‘content’ we mean the extent to
which a decision is seen to be ethical or unethical, and the extent to which this varies
across national cultures.
The study focuses on three major aspects of relations between internal
organizational stakeholders: corporate loyalty to employees, loyalty of employees
to the corporation, and loyalty of employees to group members. The study
employs a multidimensional research method which is well established in the
literature (Reidenbach and Robin 1990) yet under-exploited in the cross-cultural
management literature.
As the cross-cultural literature is mainly confined to differences in the ‘content’
of ethical judgement, or what managers regard as ethical or not ethical, we first focus
on the literature in this area, particularly to see what light it may shed on cultural
differences in ethical regard towards the relationships of corporate and group loyalty
in which we are interested. We then outline concepts concerning the ‘structure’ of
ethical judgement, or on what basis judgements are made, and look for evidence of
cross-cultural differences. We then turn our attention to the methodological basis of
the study and provide an overview of the Reidenbach-Robin instrument and its
application to cross-cultural study.
MAKING ETHICAL JLJIXIXENTS 445
2. CROSS-CULTURAL DIFFERENCES IN ETHICAL JUDGEMENTS
The growing cross-cultural literature on management ethics provides evidence that
there are differences among national groups in the perceptions of what constitutes
ethical decision making among European countries (Becker and Fritzche 1987a,
t987b; Jackson and Calafell Artola 1997), among Anglo countries (Alderson and
Kakabadse 1994) between Anglo and European countries (Lyonski and Gaidis 1991),
between American and other nationalities (Hegarty and Sims 1978, 1979; Izraeli
1988; White and Rhodeback 1992; Schlegelmilch and Robertson 1995; Okleshen
and Hoyt 1996), and between Asian and non-Asian countries (Dolecheck and Dolecheck
1987; McDonald and Pak 1997; Ralston et al. 1994).
This literature suggests that for issues concerning relations with external
stakeholders such as customers and suppliers, Anglo countries have a higher ethical
concern than European and Asian managers, and that Americans a greater concern
than their other Anglo counterparts (Becker and Fritzche 1987a,b; Lyonski and
Gaidis 1991; Hegarty and Sims 1978, 1979; White and Rhodeback 1992; Okleshen
and Hoyt 1996; McDonald and Pak 1997). However, for issues involving loyalty
relationships with the organization, Americans have a lower ethical concern than
European managers (Izraeli 1988; Alderson and Kakabadse 1994) with some indication
of variation among European groups (Jackson and Calafell Artola 1997). There is
some suggestion that Americans are more ethically concerned with issue of group
loyalty (Izraeli 1988) and that American managers may not put the organization first
when it comes to conflicts with either group- or self-interests (Izraeli 1988; Alderson
and Kakabadse 1994).
Studies undertaken which focus on management ethics in specific countries
also indicate that for Japanese managers company interests are more likely to take
precedence over personal ethical considerations (Nakano 1997), and that Japanese
corporations instil a reciprocal loyalty with employees (Pickens 1987) with high
levels of commitment of Japanese employees to the organization (Bae and Chung
1997). The study by Bae and Chung (1997) which compares Korean employees with
Japanese and United States employees, shows a higher level of solidarity of Korean
employees with the corporation compared with Japan and the United States, and
indicates that Koreans expect the corporation to show the same degree of loyalty to
them. However, in the same study they show a lower level of solidarity with co-
workers compared with the U.S. and Japan. McDonald and Pak’s (1997) study of
Hong Kong managers compared with (Anglo) expatriates in Hong Kong shows a
lower ethicality for Hong Kong managers, including a lower ethical concern for the
manipulation of expenses (an indication of the level of loyalty to the corporation).
In a study which compares the work values of Australian, Hong Kong and American
managers, Westwood and Posner (1997) indicate that U.S. and Australian managers
place more importance on employees and co-workers as organizational stakeholders
than their Hong Kong counterparts.
446 T. JACKSON E’l AL.
Concerning the rontent of ethical judgements we can therefore propose that:
Hypothesis 1: There will be significant cultural differences among the national
groups surveyed in managers’ ethical concern for:
1 .l: the loyalty of the corporation to employees, such that Korean
and Japanese managers will be more concerned ethically with
this than the Anglo managers;
1.2: the loyalty of employees to the corporation, such that Anglo
and Hong Kong managers will be less ethically concerned than
Korean and Japanese managers;
1.3: group loyalty of employees to their fellow workers, such that
Anglo managers will be more ethically concerned with this
than the Korean and Japanese managers.
3. THE STRUCTURE OF ETHICAL JUDGEMENTS AND CROSS-CULTURAL DIFFERENCES
In the literature the basis for ethical judgements seems logically to fit into two
dimensions: (1) judgements based on consequential considerations; and, (2) judgements
based on non-consequential considerations (Brady 1990; Tsalikis and LaTour 1995).
Hence, consequential judgements may be based on their having a result which on
balance is good for the majority of stakeholders (utilitarianism) or in the overall
interests of the person making the decision or those with whom he or she identifies,
such as the company (egoism). Non-consequential judgements are based on prior
considerations of an explicit or implicit set of rules or principles which guides
conduct. Judgements are based on these ‘universal’ moral principles which do not
anticipate the results of a decision (deontology).
However, it is unlikely that the bases for these different types of judgement are
‘pure’ (Hunt and Vitell 1986) or that we solely rely on one to the exclusion of the
other (Brady 1990). Hence, we may make a judgement on prior considerations of
what we believe to be ‘fair’ to all concerned (justice). Ideas of fairness may be based
on perceptions of the outcome of a decision providing to each the greatest amount
of liberty which is compatible with a like liberty for all, but also implies prior
judgements on the extent to which such liberty should be distributed unequally
according to prior principles of difference (Rawls 1971). We may also make ethical
judgements based on what we believe is acceptable to us as a member of a family,
other groups which influence us, and as a member of a cultural group or society
(ethical relativism).
It is also unlikely that these principles are invariable across cultures, and across
different contexts. Ethical relativism is the only theory which addresses this issue,
not by explaining it, but simply by acknowledging it.
MAKING FTHI(:AI. JIJDGFMENTS 447
Although the cross-cultural literature focuses more on the content of ethical
decisions, there is some evidence that the way judgements are made, what we are
calling the ‘structure’ of ethical judgements, may vary among different cultural
groups, although this has mainly focused on differences between Asian and non-
Asian cultures. Ralston et al. (1994) cl’ ISCUSS differences between the apparent self-
serving attitudes of Hong Kong Chinese managers compared with American managers
as being explained by differences in the western view of ethical behavior as an
absolute that applies universally. In the East ‘face’ is important and ethical behavior
depends on the situation. Ethics is therefore relative. As long as ‘face’ is intact it is
not a concern. This situationalism is also seen in Dolecheck and Dolecheck’s (1987)
study which found Hong Kong managers equate ethics to acting within the law,
compared with American managers who see ethics as going beyond keeping to the
letter of the law. Singhapakdi, Vitell and Leelakulthanit (1994) also found that Thai
managers rely more on the nature of the ethical issues or circumstance and less
on universal moral principles when making ethical judgements, compared with
their American counterparts. This may provide a basis for assuming that Asian
ethical judgement may be more relativistic in structure, and that the way judgements
are made may vary from one situation to the other. Ethical judgements of western
managers may be more based on the application of universal principles of
ethical behavior.
More specifically, a study by McDonald and Pak (1996) set out to investigate
cross-cultural differences in ‘cognitive philosophies’ among managers from Hong
Kong, Malaysia, New Zealand and Canada. Their findings suggest that self-interest
is important in ethical decision making for Hong Kong managers, but that ‘duty’
(a deontological consideration) is important to all these national groups. Justice, or
considerations of fairness are also important to all national groups. Utilitarian
considerations are shown to be less important, but more important relatively for the
Malaysian group. This study, as others which focus on the way ethical judgements
are made (Reidenbach and Robin 198X, 1990), indicate that judgements are made
using multiple criteria rather than relying on one specific basis of ethical decision
making. It is the combination of multiple criteria which we call the ‘structure’ of
ethical judgements, and this is what we investigate in this article.
Specific studies of management ethics in Japan suggest that Japanese managers’
ethical decisions tend to be situational (Nakano 1997), although the development of
Japanese ‘moralogy’ (Taka and Dunfee 1997) may be indicative of a deontological
emphasis in ethical decision making. American managers may look to industrial
norms and what their company expects when making an ethical decision (Posner and
Schmidt 1987). Consequential considerations of organizational efficiency figure lower
for American than for Australian and Hong Kong managers in a comparative study
of organizational values by Westwood and Posner (1997), where organizational stability
is seen as significantly more important by the American than by the Australian and
448 T . JACKSON ET /I/,.
Hong Kong managers. A comparative study by Elenkov (1997) of managers in the
United States and (European) Russia suggests that Russian managers display higher
levels of machiavellism than those in the U.S., as well as being as competitively
oriented as the American group and equally not dogmatic. This may indicate a
tendency to employ self-seeking criteria in ethical decision making, or at least
employing utilitarian criteria. However, Neimanis (1997) suggests that the Soviet
system militated against people making their own decisions, but justifying the
interests of the state, the corporation or the party as superseding that of ethical
considerations. This may have encouraged an egoism based on best interests of the
corporation, and more latterly based on self-interest with a move towards a free
market economy (see also Apressyan 1997). However, it may also have encouraged
a reference to rules and principles in order to avoid the consequences (punishment)
of making a wrong decision. Principle-based decision making of managers and
negotiators in the former Soviet Union is well documented (see for example Glenn
et al. 1984, in relation to negotiation style), and the current Russian (and perhaps
Polish) ethical judgement structure may be a complexity of historical and current
influences (Apressyan 1997).
Concerning the st~rtz~r~ of ethical judgements we can therefore propose that:
Hypothesis 2: The structure of ethical judgements for managers from all nationalities
surveyed will be multi-dimensional, but will vary by culture such
that:
2.1: Managers from Japan, Korea and Hong Kong will use situational
criteria for making ethical judgements employing predominantly
relativistic and consequential dimensions;
2.2: Managers from Russia and Poland will use a combination of
consequential, relativistic and deontological criteria for making ethical
judgements;
2.3: Managers from the United States will use predominantly
deontological criteria for making ethical judgements;
2.4: Managers from Australia will use predominantly consequential
criteria for making ethical judgements.
Hypothesis 3: The structure of ethical judgements employed by managers is generally
situational, that is, the structure will vary from decision-making
situation to situation.
4. A CROSS-CULTURAL STUDY: METHODOLOGY
The use of the Reidenbach-Robin multidimensional scale (Reidenbach and Robin
1988, 1990) is now well established in the literature (Hansen 1992; Tsalikis and
MAKING ETIII(.AL JUIXEMENTS 449
Nwachukwu 1991; Tsalikis and LaTour 1995). This provides an instrument which
is purported to measure the complexities of the ethical decision-making process by
anchoring items to contemporary normative ethical philosophies, namely: justice,
relativism, egoism, utilitarianism, deontology (Reidenbach and Robin 1990). As
such the scale is seen as a way of both moving away from unidimensional models,
and away from pure theoretical debate and attempting to quantify the various
philosophical concepts used (Hansen 1992). As such, the Reidenbach-Robin scale
probably remains one of the most promising research instruments available.
The problems of interpreting the usefulness of the instrument stem from the
nature of the research already undertaken. Results from studies reported in the
literature are taken from samples of full-time business students and not practitioners,
and with the exception of the work of Tsalikis and Nwachukwu (1991), and Tsalikis
and LaTour (1995) have been drawn from specific and geographically confined American
samples. While comparing Americans and Nigerians (Tsalikis and Nwachukwu 1991)
and American and Greeks (Tsalikis and LaTour 1995) the work of Tsalikis and
colleagues has made little attempt at cultural explanations of differences between
national samples. The studies already undertaken using this instrument are also
concerned mainly with marketing issues, and other issues relating to management
ethics remain to be explored.
Another problem of interpreting the usefulness of this instrument is the apparent
disagreement on empirically derived constructs resulting from its different uses.
Hence, Reidenbach and Robin’s (1988) original study produced a five factor solution
which was difficult to interpret in relation to the apiori constructs. Their subsequent
study (Reidenbach and Robin 1990), following detailed item analysis and elimination,
and more rigorous consideration of reliability and construct validity produced three
factors which were more readily interpretable. The first factor was a moral equity
dimension comprising four items on fair/unfair, just/unjust, acceptable/unacceptable
to my family, and morally/not morally right. The second factor was a relativistic
dimension which encompassed two items of traditionally acceptable/unacceptable,
and culturally acceptable/unacceptable. The third factor produced a two-item
contractualism dimension incorporating one item on violates/does not violate an
unspoken promise and another on violates/does not violate an unwritten contract.
Hansen (1992) produced a four factor solution incorporating I6 items. Factor one
is a ‘broad-based ethical judgement’ dimension, factor two is a ‘deontological judgement’
dimension, factor three is a ‘social contract judgement’ dimension and factor four is
a ‘teleological judgement’ dimension which combines egoism and utilitarianism. As
such this factor structure may be closer to the aprio~i constructs of the instrument.
Tsalikis and associates do not offer a factor structure, but provide a range of comparisons
for each item and aprio~i scale scores for justice, relativism, utilitarianism, deontological
and egoism.
450 T . JACKSON I;‘/ /IL..
Differences in the interpretation of results are mainly a consequence of the use
of different statistical methods including different methods of factor extraction,
interpretation of factors, reliance on different but restricted samples, and the use of
different scenarios in order to elicit responses. However, such differences and difficulties
of interpretation may also be a consequence of: (1) the problems of operationalizing
d priori constructs: constructs in the minds of philosophers may not be the constructs
which are used on a day-to-day basis by managers who have to make ethical judgements
about practical issues; and, (2) there may be significant differences among different
cultures in the way managers confront ethical dilemmas.
Despite these issues, the Reidenbach-Robin scale would seem a useful instrument
to measure cross-cultural differences in ethical judgements. Its construction followed
an extensive literature review and expert panel evaluation. The five philosophies
‘encompass most of the ‘great’ ideas for social survival, not just from the area of
moral philosophy, but also from religion. Ideas of fairness, justice, contract, duty,
consequence, greater good and many others that come from the five philosophies can
be found in the Bible, the Koran, the writings of Buddha, and in other religions.’
(Reidenbach and Robin 1990: 640). In addition, the work of Tsalikis and associates
has provided a useful starting place for more extensive cross-cultural work, using a
slightly adapted version of the original Reidenbach-Robin instrument.
Previous work on cross-cultural comparisons of ethical decision making focuses
mainly on the content of the decision rather than the process or basis upon which
an ethical judgement is formed. The current study focuses on the way ethical judgements
are made by practising managers across seven countries. The decisions concern relations
with internal organizational stakeholders, rather than relations with external stakeholders
upon which previous work using the Reidenbach-Robin instrumental has focused.
As in this previous work, three scenarios were presented to respondents. However,
in this study the scenarios focus on corporate loyalty to employees, loyalty to company
and loyalty to one’s group. An initial search of the literature revealed a lack of
vignettes used previously in research on management ethics which attempted to
capture these loyalty aspects. The scenarios were therefore initially developed by the
first author, and subjected to examination by the international team members, cited
as co-authors, in their respective countries in order to check for cultural appropriateness
as well as to gain consensus on the content validity (e.g., Cronbach 1990) of each
scenario. This was to establish that they in fact relate to corporate loyalty to employees,
loyalty to company, and loyalty to group in the context of the target cultures. This
also went some way in ensuring construct validity (e.g., Cronbach 1990) so that we
could reasonably expect that respondents scoring high on, for example, the ethical
item relating to the loyalty to employees scenario actually reflects a judgement that
loyalty to employees is not such an ethical issue (see items used in Table 5). The
scenarios thus developed are as follows.
MAKING ETHICAL JIJDGEMENTS 451
Scenario 1 Corporate loyalty to employees
In a time of economic recession, profits have been significantly reduced. The company
could struggle on for another year, but this would mean greatly depleting financial
reserves to a dangerous level. Unemployment in the local community is now very
high. The company decides to make redundant (lay off) up to a third of the workforce
as necessary.
Scenario 2 Loyalty to company
You know that when your colleague goes on business trips he sometimes inflates the
amount of expenses he can claim back from the company by about 50%. You speak
to him about it and he says that he gives a lot of his time to the company on these
trips, and this is just fair recompense. You decide to report this to a superior.
Scenario 3 Loyalty to group
An employee has been late on a number of occasions and his productivity has gone
down significantly over the last six months. You know that the employee financially
supports an extended family. Members of his work team have said they will work
harder to compensate for the employees deficiencies. You accept this.
Following Tsalikis and LaTour (1995) a modified multi-dimensional scale was
constructed from the Reidenbach-Robin instrument and managers were asked to
respond on a 5-point semantic differential scale as in Table 1. This differed from the
7-point scale used by Reidenbach and Robin (1988, 1990) in their one-nation
studies. A number of cross-cultural researchers have pointed to the potential problem
of different interpretation of the meaning of rating scales, and have urged the use
of more restrictive scales in order to minimize this problem. Five-point scales are
therefore more commonly used within cross-cultural studies (Hofstede 1980; Lonner
1990; Berry et al. 1992).
The sampling frame included only managers in full-time managerial positions
who work in their home country. Data collection was by questionnaire administered
by a member of an international team of researchers in their respective countries to
part-time attendees of management programs within their locality. Sampling from
this population of managers was seen as legitimate and pertinent to this study as it
provided matched samples across the countries surveyed (van de Vijver and Leung
1997) of similarly educated individuals who have the potential to occupy key positions
of influence in their organizations. This type of sampling also maintains company
anonymity and avoids self-selection in a subject area which is often seen as sensitive
and sometimes prejudicial to the public interests of the company. This can militate
against matching of samples across countries. The chances of sampling error is also
minimized by drawing samples from different institutes and locations in each country.
452
Table 1 Items and LZ priori scales
T . JACKSON ET AL.
A priori scales Item (scored l-5)
The decision is:
Justice Fair/Unfair
Relativist Acceptable m my culture/Not acceptable in my culture
Acceptable to me/Not acceptable to me
Acceptable to people I most admire/Not acceptable to people I most
admire
Acceptable to my family/Not acceptable to my family
Egoism
Utilitarianism EfficientiInefficlent
Okay if actions can be justified by their consequences/Not okay if
actions can be justified by their consequences
Does not compromise an important rule by which I live/ Compro-
mises an important rule by which I live
On balance, tends to be good/On balance, tends to be bad
Leads to the greatest good for the greatest number/Leads to the least
good for the greatest number
Maximizes pleasureihlinimlzes pleasure
Not selfish/Selfish
Prudent/Not prudent
Under no moral obligation to act otherwise/Morally obliged to act
otherwise
In the best interests of the company/Not in the best interests of the
company
Deontology Does not violate an unwritten contract/Violates an unwritten contract
Morally right/Not morally right
Obligated to act in this way/Not obligated to act in this way
Univariate ethical measure Generally an ethical decision/Generally not an ethical decision
5. RESULTS
However, despite the choice of sampling method, problems were still encountered
in matching samples by sex and seniority. The predominance of males in the Japanese
and Korean samples reflects the predominance of males in the general managerial
population for these countries. The predominance of one sex in managerial positions
is also part of the management culture in different countries. Hence, Japan and
Korea are male dominated management cultures. This may be the case also for the
predominance of females in the Russian sample, but may be a characteristic of the
sample only for the Hong Kong sample. Over 70% of Korean managers describe
themselves as senior managers, and their average stated number of subordinates
supports their perceived levels of responsibility, while the Japanese managers may be
under-stating their level of seniority compared with other national groups (Table 2).
MAKING ETHICAL JUDCEMENTS 453
Table 2 Descriptive statistics
Nationality ?l % Mean Management female No. of position %
Subordinates
American 105 33.3 5.35
Australian 39 28.2 20.37
Japanese 137 5.1 64.58
Korean 40 2.5 233.23 Hong Kong 34 79.4 6.97
Russian 115 67.0 24.35
Polish 50 38.0 19.20
Total 520 34.0 48.88
Junior Middle Senior
49.0 39.6 11.5
33.3 46.2 20.5
45.7 31.8 22.5
9.8 19.5 70.7
55.9 44.1 0
49.5 40.2 10.3 48.0 30.0 22.0
44.2 35.9 20.0
Item analysis conducted through visual inspection of the histogram for each
item, for each scenario and each national group for facility, discrimination and central
response tendency (Rust and Golombok 1989; Kline 1986) did not justify eliminating
any item from subsequent analysis. However, it did indicate a central response
tendency on certain items for the Polish sample, and to a lesser extent for the Hong
Kong sample, but not sufficiently so to eliminate these samples from the study.
THE STRUCTURE OF ETHICAL JUDGEMENTS
Factor analysis is a useful means of deducing the structure of cognitive processes by
determining which responses are most closely associated with other responses (Hisrich
and Jankowicz 1990; Child 1990). Hence, if respondents regard a decision as ethical,
and they also regard the decision as not selfish and prudent, we can deduce that these
concepts are closely associated in the mind of the respondent, and this can be
deduced from the factor structure of responses to the items of the questionnaire. If
we may assume that these structures are unique to individuals, to groups of individuals
who share a common outlook, and to larger groups of people who share a common
culture, we could also assume that all individuals across the world have at least an
element of this structure in common (Allport 1962). The point of cross-cultural
studies such as the present one is to determine the level of similarity or dissimilarity
among different cultural groups (Berry et al. 1992). It is essential to try to ascertain
whether the structure of ethical judgements is the same or different for the national
groups across our sample. We can do this by comparing the factor structure for each
group for each scenario (Table 3). This focuses on the levels of dissimilarity among
the national groups.
We are therefore aiming to deduce the differences among the national groups
in their collective ethical cognitive structures using responses to scenarios: one scenario
454 T. JACKSON ET AL.
representing corporate loyalty to employees, one representing employee loyalty to
the organization, and one representing loyalty to the group. We are hypothesizing
differences among national groups in the way they respond differently to the three
separate scenarios. It is therefore inappropriate to employ a method of multitraite-
multimethod (multicontext) analysis which Reidenbach and Robin (1990) suggest
to establish convergent and discriminant validity. Convergent and divergent validity
seeks to confirm that constructs (in this case, factors derived from principle components
analysis) are consistent across methods employed to deduce them (or in this case the
context of each scenario presented to respondents) and that each construct (factor) is
equally unique and separate from other constructs (other factors identified) across all
scenarios. We have noted earlier the inconsistencies in factor structures reported in
the literature on applications of the Reidenbach-Robin instrument, and have suggested
that in part this may be attributed to cultural factors. As this is the first study which
has used an adaptation of this instrument with diverse national samples, it is more
important to establish validity against appropriate cultural factors, rather than against
the stability of structure of ethical judgements which we have proposed will vary as
a result of cultural factors. We take this point up further in our discussion below.
Table 3 provides a summary of the factor structures for each nationality for
each scenario, as well as a general factor structure for all respondents across the
countries surveyed (full details of factor structure and factor loadings are available
from the first author). Where items also load on another factor (.400 and above), this
is shown as a subscript. We were particularly interested in the factor loadings of the
univariate ethical variable, as a means of understanding what respondents associated
with an ethical judgement. From Table 4 we can see that this varies among country
samples and among the three scenarios. The factor structure shown in Table 3 for
all respondents confirms the difficulty not only of generalizing a factor structure
across country samples, but also across different decision-making situations. The
aspects which respondents consider when taking into account whether a judgement
is ethical or not varies from situation to situation. Hence, we can conclude that
Americans, for example, consider different criteria when making a judgement about
whether a decision is ethical across the three sample scenarios for corporate loyalty
to employees, loyalty to company and loyalty to one’s group; and the criteria used
to make ethical judgements for these three types of situation will be different, for
example, for Japanese managers. Table 4 provides a ‘profile’ by country group of
criteria used to evaluate the three scenarios. Table 5 provides mean scores by country
group, and shows significant differences among these groups using ANOVA and a
multiple comparison test (Tukey).
It should also be noted that the LZ priori justice item, fair/unfair, appears to be
an isolated variable which is unrelated to the other items and generally forming its
own one-item factor (Table 3). This may be because such a judgement is not related
to a referent. That is, to whom is it fair or unfair? The company, the employee?
Tabl
e 3
Facto
r st
ruct
ure
of
item
s by
na
tiona
l gr
oups
Coun
try
group
s P -
LII
Amer
ican
Austr
alian
Ja
pane
se
SCe”
UlO
A B
C A
B C
A B
C A
B C
Justi
ce
a.
Fair/U
nfair
Relat
ivist
b.
Acce
ptable
/Not
acce
ptable
in
my
cultu
re
c.
Acce
ptable
/Not
acce
ptable
to
m
e d.
Ac
cepta
ble/N
ot ac
cepta
ble
co
peop
le I
mos
t ad
mire
e.
Acce
ptable
/Not
acce
ptable
to
m
y fa
mdy
Egois
m
f. No
t se
lfish/S
elfish
g.
Prud
enriN
ot pru
dent
h.
Unde
r no
m
oral
oblig
ation
/Mor
ally
oblig
ed
to
act
other
wise
i. In
the
be
st int
eres
ts/No
t in
rhe
best
inter
ests
of
the
com
pany
Utilita
rianis
m
j. Ef
ficien
t/Inef
ficien
t k.
Ok
ay
/Not
okay
if
actio
ns
can
he
lustifl
ed
by
cons
eque
nces
1.
Do
es
not/C
ompr
omise
s im
porta
nt rul
e by
wt
uch
I live
m
On
balan
ce,
tends
to
be
go
od/te
nds
TO b
e ba
d n.
Le
ads
co
grea
rest
good
/leas
t go
od
for
grea
test
num
ber
o.
Max
imize
s ple
asur
e/Mini
mize
s ple
asure
Deon
tolog
ical
p.
Does
no
r vio
late/v
iolate
s an
un
writte
n co
ntrac
t
q.
Mora
lly rig
ht/N
ot
mor
ally
right
r.
Oblig
ated
to
act
in thi
s wa
y/Not
oblig
ated
to
act
in thi
s wa
y
s 1 1 1 1 1 1 1 2 2 2 2 4 3 -3
3 4 3
5 5
1,
1
2 1
21
1
2 1
2 1
12
31
11
31
1 3
I 2
1 2
1 32
4
4
li 23
Ii
2
3 21
4
4
1 12
;
5 1 4 1 1 1 1 21
2 2 2 21 1 li 13
3 2’1 1
5 21
21 2 2 2 1, 12
3 1 1 1 3 li Ii 4 3 31
5 1 I? 1 1 1 3 1. 3 2 2 1 3 21
2. 4 4 1
-5 1 1 1 1 1 1 1 3 3 3 1 -4 12
2 2 -4. 2
5 2 2 2 2 2 4 12
41 1 1 1 -: 1 I 1 -: 1
Univa
riate
ethica
l va
riable
s.
Ge
neral
ly an
ett
ucal
decis
ion/no
t an
eth
ical
deus
ion
li 1
2 2
1 1
-2
4 5
1 -4
2
3 2
3 14
5 21
2
1 2;
I?
5 21
12
5 1
2
I 21
12
1 1
4,>
4 1
1
3 12
I
2,
13
3 32
. 3
li 21
12
12
2
I 1
4 5
12
3 li
li
1 1
2
I,?
21
4
5 12
31 1 1 I 1 12 3 3r
32
21
-4 2 2 2 4 21 7
51
- 1
K0r%
ln Ho
ng
Kong
Rll
S%Xl
Pohs
h
A B
C A
B C
A B
C A
B C
-5
5 3
li 2
21
21
4 4
31
1 2
3 1
21
1 1
21
12
21
1
1,
2i 2
4 3
12
1 2
l-1
I 2
2 21
3
1,
3 -S
il 5
1 1
I?
1 1
12
21
I l?
2 1
1
2 21
1
1 21
1
-5
-35
5
lr 3
1
21
3 l-
12
3 1
2 4
1
2 4
1 2
1 2
3 51
d 2
3 2
2
4i 21
3,
51
I 3
1 21
4
4 5
5 1
1 I
-2,
2,
-3
3 2
1 1
2 1
41
31
4
4 1,
1
5 3
31
4,
3 IA
3r
4 31
3
1 I
3 1
1
3 1
1
2 3
4
4 I45
4
2 3~
i 2
2 2;
2
2 2
51
4 5
2-
5 4
3 1
12
2 1,
21
5
I I
1,
1 2
1
I 21
; 1
1 2r
i 1
-4-r
-4
3
1 21
1
1 3
lr 1
2 1
I 2
1
1 2
1 5
51
12
5 37
2 1
2 5
2
3 1
2
3 1
2 31
1
2 4
41
4
1 21
2
4,
1 2
-32
3 4
21
12
3
2 12
1
2 21
5
Note:
A
five
facto
r so
lurlon
wa
s rhe
m
ost
appro
priate
fo
r all
gr
oups
iscen
arlos
ab
ove.
Main
nu
mbe
rs inc
hcate
the
fa
ctors
on
wh
ich
each
Ite
m
loads
lug
hest.
W
here
item
s als
o loa
d (.4
00
and
abov
e) on
oth
er
facto
rs
this
is sh
own
in su
bscri
pt.
Scen
arios
are
Ind
icated
A
(corp
orate
loy
alty
to
emplo
yee)
, B
(loya
lty
to
com
pany
) an
d C
(loya
lty
to
grou
p m
embe
rs).
Full
detai
ls on
fa
ctors
so
lution
s are
av
ailable
fro
m
the
first
autho
r.
Tabl
e 4
The
basi
s up
on
which
et
hica
l ju
dgem
ents
ar
e m
ade,
by
na
tiona
l gr
oup
a-b
n
A.
Loya
lty
to
empl
oyee
s B.
Lo
yalty
to
Co
mpa
ny
C.
Loya
lty
to
grou
p
Amer
ican
An
ethi
cal
judg
emen
t is
auo
ciate
d wi
th
fact
or
2:
bein
g un
der
no
oblig
atio
n to
ac
t ot
herw
ise
(E),
bein
g in
th
e be
st
inte
rest
s of
th
e co
mpa
ny
(E),
bein
g ok
ay
if th
e ac
tion
can
be
just
ified
by
th
e co
nseq
uenc
ies
(U),
not
com
prom
ising
an
im
porta
nt
rule
by
wh
ich
one
lives
(U
) an
d be
ing
mor
ally
right
(D
).
Aust
ralia
n An
et
hica
l ju
dgem
ent
IJ a
ssoc
iate
d wi
th
fact
or
1:
bein
g ac
cept
able
in
on
e’s
cultu
re
(R),
acce
ptab
le
to
peop
le
one
mos
t ad
mire
s (R
), be
ing
acce
ptab
le
to
one’
s fa
mily
(R
), be
ing
unde
r no
m
oral
ob
ligat
ion
to
act
othe
rwise
(E
) be
ing
in
the
best
in
tere
sts
of
the
com
pany
(E
), an
d be
ing
oblig
ated
to
ac
t in
th
is
way
(D).
Japa
nese
An
et
hica
l ju
dgem
ent
is c
orre
late
d m
ore
high
ly wz
tb
item
s in
fa
ctor
I*,
in
pa
rticu
lar:
lead
ing
to
the
grea
test
go
od
for
the
grea
test
nu
mbe
r (U
); an
d al
so
bein
g ac
cept
able
to
on
e’s
cultu
re
(R),
bein
g ac
cept
able
to
on
e’s
self
(R),
bein
g ac
cept
-
able
to
th
e pe
ople
on
e m
ost
adm
ires
(R),
and
bein
g un
der
no
oblig
atio
n to
ac
t ot
herw
ise
(E).
An
ethi
cal
judg
emen
t is
ass
ocia
ted
with
fa
ctor
1:
bein
g pr
uden
t (E
), be
ing
unde
r no
ob
ligat
ion
to
act
othe
rwise
(E
) be
ing
effic
ient
(U
), be
ing
okay
if
actio
ns
can
be
just
ified
by
th
e co
nseq
uenc
es
(U),
not
com
prom
ising
an
im
porta
nt
rule
by
wh
ich
one
lives
(U
), le
adin
g to
th
e gr
eate
st
good
fo
r th
e gr
eate
t nu
mbe
r (U
), an
d m
axim
iz-
ing
plea
sure
(U
).
An
ethi
cal
pdge
men
t is
ass
ocia
ted
with
fa
ctor
2:
be
ing
acce
ptab
le
to
one’
s se
lf (R
), be
ing
acce
ptab
le
to
peop
le
one
mos
t ad
mire
s (R
), be
ing
acce
ptab
le
to
one’
s fa
mily
(R
), no
t be
ing
selfi
sh
(E),
and
bein
g un
der
no
oblig
atio
n to
ac
t ot
herw
ise
(E).
An
ethi
cal
judg
emen
t is
ass
ocia
ted
wztb
fa
ctor
2:
not
com
prom
ising
an
im
porta
nt
rule
by
wh
ich
one
lives
(U
), le
adin
g to
th
e gr
eate
st
good
fo
r th
e gr
eate
st
num
ber
of(U
),
max
imizi
ng
plea
sure
(U
), no
t vio
latin
g an
un
writte
n co
ntra
ct
(D),
and
bein
g ob
ligat
ed
to
act
in
this
wa
y (D
).
An
ethi
cal
judg
emen
t is
auo
ciate
d wi
th
fact
or
1:
bein
g ac
cept
able
in
on
e’s
cultu
re
(R),
bein
g ac
cept
able
to
on
e’s
self
(R),
bein
g ac
cept
able
to
th
e pe
ople
on
e m
ost
adm
ires
(R),
bein
g ac
cept
able
to
on
e’s
fam
ily
(R),
not
bein
g se
lfish
(E
), be
ing
unde
r no
m
oral
ob
ligat
ion
to
act
othe
rwise
(E
), no
t co
mpr
omisi
ng
a ru
le
by
which
on
e liv
es
(U),
lead
ing
to
the
grea
test
go
od
for
the
grea
test
nu
mbe
r (U
), an
d be
ing
oblig
ated
to
ac
t in
th
is
way
(D).
An
ethi
cal
judge
mer
rt is
ass
ocia
ted
with
fa
ctor
2
4:
bein
g in
th
e be
st
inte
rest
s of
th
e E
com
pany
(E
) an
d al
so
corre
late
s hi
ghly
with
m
axim
izing
pl
easu
re
(U).
g 3
An
ethi
cal
judg
emen
t is
ass
ocia
ted
with
fa
ctor
1:
be
ing
unde
r no
m
oral
ob
ligat
ion
to
act
othe
rwise
(E
), be
ing
effic
ient
(L
J),
bein
g ok
ay
if th
e ac
tion
can
be
just
ified
by
th
e co
nseq
uenc
es
(U),
not
com
prom
ising
an
impo
rtant
ru
le
by
which
on
e liv
es
(LJ)
, le
adin
g to
th
e gr
eate
st
good
fo
r th
e gr
eate
st
num
ber
(U),
max
imizi
ng
plea
sure
(U),
not
viola
ting
an
unwr
itten
cont
ract
(D
), be
ing
oblig
ated
to
ac
t in
th
is
way
(D).
Table
4
(Con
tinue
d)
A.
Loya
lty
to
empl
oyee
s B.
Lo
yalty
to
Co
mpa
ny
c.
Loya
lty
to
grou
p
Korea
n An
et
hica
l ju
dgm
ent
is a
ssoc
iate
d wi
th
facto
r
1:
bein
g no
t se
lfish
(E
), be
ing
prud
ent
(E),
bein
g un
der
no
mor
al
oblig
atio
n to
ac
t ot
herw
ise
(E),
bein
g ef
ficie
nt
(U),
bein
g
okay
if
the
actio
n ca
n be
ju
stifi
ed
by
the
cons
eque
ncs
(U),
lead
ing
to
the
grea
test
go
od
for
the
grea
test
nu
mbe
r (U
), m
axi-
mizi
ng
plea
sure
(U
), an
d be
ing
acce
ptab
le
in
one’
s cu
lture
(R
).
Hong
Ko
ng
An
ethi
cal
judg
emen
t is
ass
ocia
ted
wztb
fa
ctor
4:
tend
ing
on
bala
nce
to
be
good
(U
), be
ing
okay
if
the
actio
n is
ju
stifi
ed
by
the
cons
eque
nces
(U
), an
d be
ing
oblig
ated
to
ac
t in
th
is
way
(D).
Russ
ian
Polis
h
An
ethi
cal
judg
emen
t is
ass
ocia
ted
ulith
fa
ctor
1:
bein
g m
oral
ly rig
ht
(D),
not
viola
ting
an
unwr
itten
cont
ract
(D
), be
ing
oblig
ated
to
act
in
this
wa
y (D
), le
adin
g to
th
e gr
eate
st
good
fo
r th
e gr
eate
st
num
ber
of
peop
le
(U)
and
max
imizi
ng
plea
sure
(U
).
An
ethi
cal
pdge
men
t is
ass
ocra
ted
wzth
fa
ctor
2:
bein
g in
th
e be
st
inte
rest
s of
th
e
com
pany
(E
), be
ing
mor
ally
right
(D
), an
d be
ing
oblig
ated
to
ac
t in
th
is
way
(D).
An
ethi
cal
judg
emen
t is
ass
ocia
ted
with
fa
ctor
2:
bein
g ac
cept
able
in
on
e’s
cultu
re
(R),
bein
g pr
uden
t (E
), be
ing
unde
r no
m
oral
ob
ligat
ion
to
act
othe
rwise
(E
), be
ing
effic
ient
(U
), be
ing
okay
if
the
actio
n is
ju
stifi
ed
by
the
cons
eque
nces
(U
) an
d be
ing
oblig
ated
to
ac
t in
th
is
way
(D).
An
ethi
cal
judg
emen
t is
ass
ocia
ted
with
fa
ctor
1:
bein
g pr
uden
t (E
), be
ing
okay
If
the
actio
n ca
n be
ju
stifi
ed
by
the
cons
eque
nces
(U
), an
d le
adin
g to
th
e gr
eate
st
good
fo
r th
e gr
eate
st
num
ber
of
peop
le
(U).
An
ethi
cal
judg
emen
t is
ass
ocia
ted
with
fa
ctor
2:
bein
g ob
ligat
ed
to
act
in
this
wa
y (D
), be
ing
mor
ally
right
(D
), be
ing
effic
ient
(U),
bein
g ok
ay
if th
e ac
tion
is
just
ified
by
th
e co
nseq
uenc
es
(U),
and
max
imizi
ng
plea
sure
(U
).
An
ethi
cal
judg
emen
t is
as
socia
ted
with
fa
ctor
2:
be
ing
acce
ptab
le
in
one’
s cu
lture
(R
),
bein
g ac
cept
able
to
pe
ople
on
e m
ost
adm
ires
(R),
bein
g ac
cept
able
to
on
e’s
fam
ily
(R),
not
bein
g se
lfish
(E
), an
d
lead
ing
to
the
grea
test
go
od
for
the
grea
test
nu
mbe
r (U
).
An
ethi
cal
judg
emen
t is
ass
ocia
ted
with
fa
ctor
1:
bein
g pr
uden
t (E
), be
ing
in
the
best
in
tere
sts
of
the
com
pany
(E
), be
ing
effic
ient
(U
), no
t co
mpr
omrs
ing
and
impo
rtant
ru
le
by
which
on
e liv
es
(U),
lead
ing
to
the
grea
test
go
od
for
the
grea
test
nu
mbe
r (U
), m
axim
izing
pl
easu
re
(U),
not
viola
ting
an
unwr
itten
cont
ract
(D),
bein
g m
oral
ly rig
ht
(D),
and
bein
g ob
ligat
ed
to
act
in
this
wa
y (D
).
An
ethi
cal
judg
emen
t is
ass
ocia
ted
with
fa
ctor
1:
be
ing
acce
ptab
le
in
one’
s cu
lture
(R
), be
ing
acce
ptab
le
to
one’
s se
lf(R)
, be
ing
acce
ptab
le
to
the
peop
le
one
mos
t ad
mire
s (R
), be
ing
acce
ptab
le
to
one’
s fa
mily
(R
), no
t be
ing
selfi
sh
(E),
lead
ing
to
the
grea
test
go
od
for
the
grea
test
nu
mbe
r (U
), no
t vio
latin
g an
un
writte
n co
ntra
ct
(D),
and
bein
g m
oral
ly rig
ht
(D).
An
ethi
cal
judg
emen
t is
ass
ocia
ted
with
fa
ctor
1:
bein
g ob
ligat
ed
to
act
in
this
wa
y (D
),
not
viola
ting
an
unwr
itten
cont
ract
(D
), be
ing
mor
ally
right
(D
), no
t be
ing
selfi
sh
(E),
bein
g ac
cept
able
in
on
es
cultu
re
(R),
bein
g ac
cept
able
to
pe
ople
on
e m
ost
adm
ires
(R),
and
bein
g ac
cept
able
to
on
e’s
fam
ily
(R).
An
ethi
cal
judg
emen
t is
cor
rela
ted
mor
e hi
ghly
with
ite
ms
in
facto
r 1”
: be
ing
oblig
ated
to
act
in
this
wa
y (D
), no
t be
mg
selfi
sh
(E),
bein
g ac
cept
able
in
on
es
cultu
re
(R),
bein
g ac
cept
able
to
pe
ople
on
e m
ost
adm
ires
(R),
bein
g ac
cept
able
to
on
e’s
fam
ily
(R).
Note
. n
hrio
ri co
nsrrn
cts
are
indi
cate
d as
fol
lows
: Eg
oist
ic
(E).
Utilit
aria
n (U
). De
onto
logi
cal
(D)
and
Rela
tivist
ic (R
)
Tabl
e 5
Com
paris
on
of
mea
n sc
ores
fo
r ite
ms
by
natio
nality
b&
x
US
Aust
Ja
p Ko
r HK
Ru
s PO
1 Al
l SD
F
stat
* Tu
key
--
a.
Fair/
unfa
ir
b.
Acce
ptab
le/
not
acce
ptab
le
in
my
cultu
re
c.
Acce
ptab
le/
not
acce
ptab
le
to
me
d.
Acce
ptab
le/
not
acce
ptab
le
to
peop
le
I ad
mire
e.
Acce
ptab
le/
not
acce
ptab
le
to
my
fam
ily
f. No
t se
lfish
/ se
lfish
g.
Prud
ent/
not
prud
ent
h.
Unde
r no
/ m
oral
ly ob
liged
to
ac
t ot
herw
ise
i. In
be
st
inte
rest
/ no
t in
in
tere
st
of
co.
j. Ef
ficie
nt/
inef
ficie
nt
A B C A B C A B C A B C A B C A B C A B C A B C A B C A B C
3.12
3.
13
3.58
2.
71
2.69
3.
36
2.19
2.
32
2.65
2.71
3.
21
2.90
2.69
3.
17
3.31
3.79
3.
48
3.90
3.
41
1.05
8.
92
K<RJ
HP,U
s<JH
P,Au
<P
3.09
3.
25
3.06
3.
10
1.09
5.
15
AuUs
<RJ
2.53
3.
23
3.24
2.
73
1.40
7.
52
UsAu
<RP,
J<
R
2.19
2.
40
3.12
1.94
2.
96
2.84
2.10
2.
91
2.18
2.
50
3.16
3.
77
3.18
2.
72
2.18
2.
59
1.07
8.
32
AuUs
<RJH
, P<
JH
2.65
3.
16
3.57
2.
75
1.42
7.
01
AuUs
<RKP
, J<
KP
3.45
2.
90
2.92
3.
26
1.32
6.
06
RPUs
<J
1.95
3.
18
3.38
3.
00
2.97
2.
80
2.76
1.
27
17.5
8 Au
Us<P
RHJK
3.
05
3.06
3.
67
2.88
3.
16
3.43
3.
14
1.34
ns
.2.1
5 ns
. 3.
18
2.89
2.
57
3.09
2.
78
2.64
2.
84
1.23
ns
.1.3
8 ns
.
2.32
2.
74
2.99
2.45
2.
70
2.99
2.13
2.
87
2.50
3.
09
3.35
2.
29
2.74
1.
25
11.3
4 2.
68
2.75
3.
05
2.63
3.
57
3.33
3.
00
1.41
5.
96
3.32
3.
51
2.57
3.
34
2.76
2.
98
3.09
1.
30
5.59
2.38
2.
84
2.50
3.
15
3.47
2.
31
2.81
1.
21
11.9
6 2.
74
2.79
3.
07
2.84
3.
56
3.49
3.
03
1.37
6.
38
3.47
3.
48
2.98
3.
44
2.91
3.
10
3.17
1.
26
3.48
2.92
2.
69
3.40
3.
12
3.45
3.
83
2.50
3.
24
1.23
11
.62
2.50
2.
82
2.92
2.
88
2.94
3.
53
3.25
3.
01
1.36
5.
42
2.87
3.
08
3.26
2.
90
3.44
2.
88
2.80
3.
02
1.27
ns
.2.2
7
AuPU
s<JH
R,
K<R
HAuU
sJ<R
-i
KR<J
s
PUs<
HR,
AuKJ
<R
R
UsAu
J<PR
E
RUs<
J G
PAuU
s<JH
R,
K<R
Us<P
R,
J<R
F
ns.
2.81
2.
64
3.09
3.
26
3.12
3.
23
2.59
3.
00
1.18
3.
51
P<RK
2.
65
2.61
2.
82
3.14
2.
91
3.33
2.
76
2.91
1.
38
3.15
Us
>R
2.52
2.
73
3.23
2.
63
3.28
2.
97
2.64
2.
89
1.30
4.
34
Us<J
H
2.08
1.
85
2.85
2.
88
2.82
2.
95
2.75
2.
63
1.09
12
.58
AuUs
<PHJ
KR
2.77
3.
11
2.67
2.
95
3.22
3.
57
3.04
3.
02
1.29
6.
31
JUs<
R 3.
30
3.13
3.
41
2.88
3.
19
3.27
2.
78
3.22
1.
13
2.76
P<
J 2.
44
2.56
3.
91
3.76
2.
91
3.22
2.
90
3.19
1.
14
28.0
1 Us
Au<R
KP,
PH<K
J 2.
57
2.38
3.
20
3.38
2.
94
3.22
3.
02
3.00
1.
30
5.30
Au
Us<J
RK
3.07
2.
84
3.96
3.
60
3.03
3.
46
3.02
3.
41
1.21
10
.13
AuPH
UsR
<J
1.89
1.
64
3.23
2.
93
2.69
2.
73
2.04
2.
55
1.23
22
.93
AuUs
<HRK
J,
P<RK
J 1.
99
2.32
2.
82
2.81
2.
88
2.84
3.
04
2.64
1.
39
6.23
Us
<KJR
HP
3.56
3.
84
3.93
3.
40
3.21
3.
48
3.32
3.
61
1.26
2.
86
ns.
Tabl
e 5
(Con
tinue
d)
us
Aust
Ja
P Ko
r HK
RU
S PO
1 Al
l SD
F
stat
* Tu
key
k. Ok
ay/n
ot
okay
if
actio
ns
can
be
just
if-
ied
by
cons
eque
nces
1.
Does
no
t/com
pro-
m
ises
im
porta
nt
rule
by
wh
ich
I liv
e
m.
On
bala
nce
tend
s to
be
go
od/te
nds
to
be
bad
n.
Lead
s to
gr
eate
st
good
/leas
t go
od
for
grea
test
nu
mbe
r
o.
Max
imize
s pl
easu
re/m
inim
izes
Plea
sure
p.
Does
no
t vio
late
/ vio
late
s an
un
writte
n co
ntra
ct
4.
Mor
ally
right
/ no
t m
oral
ly rig
ht
r. O
blig
ated
to
ac
t th
is
way/
not
oblig
- at
ed
to
act
in
way
s.
Gen
erall
y an
et
hica
l/not
an
et
hica
l de
cisi
on
A B C A B C A B C A B C A B C A B C A B C A B C A B C
2.17
1.
87
2.69
2.
69
2.79
2.
88
2.29
2.
53
I.17
7.13
Au
KJs<
JKHR
, P<
R 2.
40
2.74
2.
89
2.74
2.
88
3.17
3.
24
2.86
1.
30
4.27
Us
<RP
3.78
3.
82
4.04
3.
62
3.34
3.
18
3.36
3.
64
1.21
6.
74
R<LJ
sJ,
HP<J
2.23
2.65
3.
06
2.44
2.
73
3.08
2.00
2.
99
3.05
2.
61
2.71
2.
29
2.61
1.
16
8.64
2.
82
3.05
3.
57
2.84
3.
04
3.22
3.
00
1.27
3.
35
3.16
3.
74
3.52
3.
16
3.01
3.
18
3.29
1.
17
6.01
2.18
3.
08
2.93
2.
82
2.94
2.
76
2.79
1.
11
5.96
2.
68
2.90
3.
10
2.91
2.
82
2.90
2.
85
1.31
~0
.56
3.18
2.
51
2.79
3.
19
3.16
3.
16
2.94
1.
24
4.52
AuUs
<RJK
, P<
JK
Us<K
RU
s<J
Au<K
RJ,
LJs<
RJ
tlS.
J<Us
PRAu
2.75
2.
38
2.91
2.
79
2.73
2.
94
2.76
2.
81
1.02
ns
.1.8
1 2.
78
2.76
2.
89
3.10
2.
88
3.26
3.
26
3.00
1.
27
2.44
3.23
3.
37
3.64
3.
40
3.34
3.
30
2.96
3.
36
1.20
2.
47
2.83
2.
15
3.25
3.
05
2.88
3.
28
3.00
3.
02
2.81
2.
61
2.99
3.
07
2.78
3.
21
3.16
2.
98
3.16
3.
32
3.57
3.
07
3.34
3.
44
3.12
3.
34
1.07
1.
21
1.47
1.02
1.
13
1.07
I. I3
1.
30
1.19
0.99
1.
48
1.20
1.11
1.
18
1.18
7.57
ns
.2.0
2 ns
.1.3
2
3.77
3.
79
3.57
3.
19
3.24
3.
36
3.61
3.
53
3.68
3.
66
3.29
2.
98
3.00
3.
56
3.40
3.
43
3.47
3.
47
3.45
3.
12
3.47
2.
99
3.30
3.
31
3.28
3.
72
3.02
2.43
2.
44
2.88
3.
48
2.94
3.
39
2.84
2.
92
3.08
2.
97
3.21
2.
93
3.00
3.
43
3.66
3.
23
3.22
3.
34
2.98
3.
26
3.47
3.
08
2.92
3.
12
11.5
7 2.
46
ns.1
.50
ns.
F
Us<R
E z
P<J
0 3 Au
<UsH
PKJR
, Us
<JR
~ ns
. F
ns.
2 KR
<UsA
u x
ns.
!2
R<JU
s s
UsAu
J<RK
G
!
flS. ns.
2.89
2.
67
3.36
3.
26
3.24
3.
61
2.82
3.
20
2.38
2.
42
2.59
3.
12
2.66
1.
45
3.38
2.
85
3.07
3.
21
3.49
3.
29
3.47
3.
14
3.00
3.
24
9.87
8.
07
ns.2
.03
AuUs
P<JR
KJ
sAuJ
<PR
tlS
2.55
2.
13
2.77
2.
57
3.15
3.
41
2.55
2.
81
2.71
2.
89
2.64
3.
07
3.03
3.
36
3.46
2.
97
3.63
3.
58
3.64
3.
00
3.44
3.
28
3.44
3.
47
11.4
9 Au
<JHR
, Us
PKJ<
R 4.
83
JUs<
RP
ns.2
.45
K<Us
J
*1,
< .O
l; ns
. =
not
sign
ifica
nt
460 T. JACKSON E7 AL.
THE STRUCTURE AND CONTENT OF ETHlCAL JUDGEMENTS FOR
COUNTRY GROUPS
It is possible to indicate for each country group in this study how ethical judgements
are made, based on those criteria which are considered to be part of the judgement
as to whether or not a decision is ethical, and the extent to which the decision is
seen as ethical or not.
American managers
American managers make an ethical judgement about the company’s decision to lay
off up to a third of the workforce using mainly consequential criteria. They see this
decision as generally more ethical than the Russian group, and more morally right
than the Russian and Korean groups (Table 5). They also see it more in the interests
of the company (which they associate with the decision being ethical and morally
right) than do the Russian, Korean and Polish groups. They also appear to base the
judgement on the company being under no moral obligation to act otherwise
(significantly more so than the Polish, Hong Kong, Japanese, Korean and Russian
groups who in comparison indicate a judgement that the company may have been
morally obliged to act otherwise).
Similarly, the American managers make an ethical judgement about the decision
to report a colleague for inflating his expenses based on consequential criteria. With
the Japanese managers, the Americans judge this to be more of an ethical decision
than do the Russian and Polish managers. They appear to apply a criteria of efficiency
to their judgement about this decision being generally ethical, and see this as being
more efficient than do the Hong Kong, Russian, Korean and Japanese groups.
The Americans make an ethical judgement about the decision to accept that
an unproductive employee will be supported while the employee’s workmates work
harder to compensate is based largely on what they believe is acceptable to significant
others and to themselves (relativistic criteria), with a consequential element also
involved. They judge this, together with the Japanese group, as being less of an
ethical decision than do the Korean managers, although the American group sees the
decision as being more acceptable to their culture than the Japanese, and more
acceptable to their families than the Japanese managers.
Australian managers
Australian managers make an ethical judgement about the company’s decision to lay
off up to a third of the workforce using mostly relativistic criteria, but also consequential
considerations of whether or not the company is under any moral obligation to act
otherwise and the decision being in the best interest of the company, as well as the
deontological criteria of being obligated to act in this way (Table 4). They consider
MAKING ETHICAL JUDGEMENTS 461
the decision significantly more ethical than do theJapanese, Hong Kong and Russian
managers. Associated with this, the decision is seen by them, with the Americans,
as significantly more acceptable in their culture than the Russian, Japanese and
Hong Kong managers. The decision is seen by them together with the Polish and
American managers as being significantly more acceptable to the people they most
admire than the Japanese, Hong Kong and Russian managers; and with the Korean
and Japanese managers as being more acceptable to their families than the Russians.
With the Americans they believe that the company is under less moral obligation
to act otherwise, and with the American group see the decision as significantly more
in the best interests of the company than do the Russian, Korean and Polish managers.
Also with the American and Polish managers they indicate that the company is more
obligated to act in this way than the Japanese and Russians believe.
The Australian managers make an ethical judgement about the decision to
report a colleague for inflating his expenses again based on mostly relativistic criteria,
and partly consequential considerations (Table 4). There are no significant differences
to the other national groups for the mean Australian score for the general ethical
item. For associated items, the Australian managers with the Polish and Americans
indicate that the decision is significantly more acceptable to people they most admire
than the Japanese, Hong Kong and Russian managers. With the American and
Japanese managers the decision is seen as being more acceptable to their families
than the Polish and Russian managers.
The Australian managers make an ethical judgement about the decision to
accept that an unproductive employee will be supported while the employee’s work-
mates work harder to compensate based on the consequential criteria of whether it
is in the best interests of the company and whether it maximizes pleasure. There are
no significant differences between the Australian mean score for the general ethical
item and the other national groups. However, they see this decision together with
the Polish, Hong Kong, American and Russian managers as being significantly more
in the interests of the company than the Japanese.
Japanese managers
The Japanese managers make an ethical judgement about the company’s decision to
lay off up to a third of the workforce using both consequential and relativistic
criteria (Table 4). With the Russian and Hong Kong groups they see this as less of
an ethical decision than the Australian managers, and see this as less acceptable to
their culture (with the Russian and Hong Kong groups) than the Australians and
Americans, as they do what is acceptable to them and acceptable to people they most
admire. With the Polish, Hong Kong, Korean and Russian managers they indicate
that the company was more obligated to act otherwise than the Australian and
American groups indicate (Table 5).
462 T. JACKSON ET AL,
They make an ethical judgement about the loyalty to company scenario based
partly on utilitarian considerations and partly on deontological ones. With the American
managers they see this decision as more of an ethical one than do the Russians and
Polish. With the American and Australian managers they indicate a belief that there
was more of an obligation to report the colleague than the Russian and Polish
managers believe.
The Japanese managers make an ethical judgement about the group loyalty
scenario based mainly on consequential considerations, but partly on deontological
ones. With the American managers they indicate a belief that this is less of an ethical
decision than the Koreans believe. Associated with an ethical judgement, they believe
that there was more of a moral obligation to act otherwise than the Polish managers
believe. They do not believe that the decision is okay if the action can be justified
by the consequences, and this is at variance with the Russian, Hong Kong and
Polish managers. On balance it does compromise an important rule by which they
live in distinction to the Russian and American managers. As opposed to the Polish
managers’ beliefs, it does not on balance lead to the greatest good for the greatest
number. On balance and with the American managers’ beliefs, it more violates an
unwritten contract than the Russian managers believe.
Korean managers
The Korean managers seem to base their ethical judgement on the company decision
to lay off up to a third of their workforce principally on consequential considerations
(Table 4). With the American, Polish and Japanese managers they see it as more of
an ethical decision than the Russians. They see it as less of a selfish decision than
the Russians. But they indicate that with the Russian managers it was less of a
prudent decision than the Polish believe, and distinct from the Australians and
Americans and with the Polish, Hong Kong, Japanese and Russian managers that
there was more of a moral obligation to act otherwise. With the Hong Kong,
Russian and Japanese managers they indicate that it may have been more inefficient
than the Australians and Americans believe, and that it was less okay if the action
could be justified by the consequences. With the American, Hong Kong, Polish,
Japanese and Russian groups they consider that it maximizes pleasure less than the
Australians believe.
They seem to base their ethical judgement of the decision to report the colleague
for inflating his expenses partly on the relativistic aspect of being acceptable in their
culture and on the deontological consideration of being obligated to act in this way,
but mostly on consequential considerations. The Koreans have a neutral mean score
of 3 for the general ethical item with no significant differences with the other
national groups. However, for the items which associate with this general ethical
item they do indicate that with the Polish and Russian groups it is less acceptable
MAKING ETHICAL JtJDGEMENTS 463
to their culture than for the Australian and American groups; and that with the
Japanese, Russian, Hong Kong and Polish managers, the decision is seen as less
efficient than in the American managers’ view.
The Korean managers again seem to base their ethical judgement on the decision
to accept that the inefficient employee is supported mainly on consequential
considerations. They view the decision as more ethical than do the American and
Japanese managers, but the Korean manager scores for the other items which are
associated with this general ethical item are not significantly different to the scores
of the other national groups (Table 5).
Hong Kong managers
The Hong Kong group seems to employ the consequential criteria of tending on
balance to be good and being okay if the action is justified by the consequences, as
well as the non-consequential criteria of being obligated to act in this way to make
an ethical judgement about the decision to lay off employees by the company (Table
4). With the Japanese and Russian managers, they see this decision as being less
ethical than the Australian managers; and with the Japanese, Korean and Russian
managers seeing this decision as being less okay if the actions can be justified by the
consequences than do the Australian and American managers.
An ethical judgement on the loyalty to company scenario seems to be based
on consequential criteria of being prudent, being okay if actions can be justified
by their consequences, and leading to the greatest good for the greatest number
of people. The Hong Kong group does not account for differences among the national
groups for the general ethical variable nor the other variables associated with
this. The Hong Kong group’s mean scores for these items indicate a neutral stance
on this decision.
The Hong Kong managers’ ethical judgement regarding the workmates’ support
for the inefficient employee is based like the American managers’ largely on concern
about what is acceptable to significant others, together with a mixture of consequential
and deontological criteria. Although scores for these items above the 3 mid-point
indicate a judgement that the decision is somewhat unethical, this group does not
account for any significant differences.
Russian managers
Russian managers make an ethical judgement about the company’s decision to lay
off up to a third of the workforce using mainly deontological criteria, and partly
utilitarian considerations. They do not see this on balance as an ethical decision in
contrast to the American, Polish, Korean and Japanese managers. Associated with
this, with the Koreans they believe that it is less morally right than the American,
Australian and Japanese managers, but with the Korean managers believe that it
464 T. JACKSON iZ7 AL.
violates less an unwritten contract than the Americans and Australians. With the
Japanese managers they believe that the company was less obligated to act in this
way compared to the beliefs of the Australia, American and Polish managers. They
also indicate a belief, with the Japanese, that this decision is less likely to maximize
pleasure than the American managers believe.
The Russian managers make an ethical judgement about the decision to report
a colleague for inflating his expenses based on both deontological and consequential
criteria. With the Polish managers they see it as less of an ethical decision than the
Japanese and American managers; with the Polish managers as being less obligated
to act in this way than the American, Australian and Japanese believe; with the
Koreans, Japanese, Hong Kong and Polish managers that the decision is less efficient
than the Americans believe; and, with the Polish believe less that it is okay if the
action can be justified by the consequences.
The Russians make an ethical judgement about the decision to accept that an
unproductive employee will be supported is based partly on deontological considerations
and partly on relativistic ones, with some reference to an egoistic consideration of
the decision not being selfish (Table 4). Although for the mean Russian score for the
general ethical item there are no significant differences with other national groups,
the items associated with this item indicate that the Russian managers believe more
than the Japanese and American managers that this decision does not violate an
unwritten contract; that with the Polish and Americans it is more acceptable in their
culture than the Japanese believe about their culture; that with the Koreans it is
more acceptable to the people they most admire than the Japanese believe; and with
the Americans more acceptable to their family than the Japanese believe.
Polish managers
Polish managers seem to base their ethical judgement of the decision to lay off
employees on the consequential consideration of whether it is in the interests of the
company, and the two deontological considerations of its being morally right and
being obligated to act in this way (Table 4). They see the decision, with the American,
Korean and Japanese managers, as more ethical than the Russians; with the Hong
Kong managers, being more in the interests of the company than the Korean and
Japanese, but with the Russian and Korean managers as being less in the interests
of the company than the Americans and Australians. With the Americans and
Australians they believe that the company was more obligated to act in this way
than the Japanese and Russian managers believe.
The decision to report the colleague for inflating his expenses is judged by the
Polish on the basis of mostly relativistic considerations of what is seen as acceptable
in their culture and to significant others, and partly on the consequential considerations
of not being selfish and leading to the greatest good for the greatest number (Table 4).
MAKING ETHICAL JUDGEMBNTS 465
They see it, with the Russians, as less of an ethical decision than the Japanese and
American managers; and, with the Russians and Koreans as being less acceptable in
their culture than the Australian, American and Japanese managers; and with the
Russians being less acceptable to their family than the Americans, Australians and
Japanese. With the Russians they see the decision as more selfish than the Americans
(Table 5).
Again, their ethical judgement on the decision to support the inefficient employee
seems to be based on relativistic considerations, and partly on the deontological
consideration of being obligated to act in this way and the consequential consideration
of not being selfish (Table 4). Although there are no significant differences on the
general ethical item score with other national groups, Polish managers indicate on
the associated item that with the Russian and American groups, the decision is more
acceptable in their culture than it is for the Japanese in their culture.
6. DISCUSSION
The complexity of cultural and other influences on modern societies makes it difficult
to distinguish indigenous and foreign influences, historical and current influences,
and situational influences which may affect the way managers make judgements
about issues of ethical concern. This is not only evident in the ‘transitional’ economies
of Russia and Poland, and the ‘tiger’ economies of East Asia with such a mixture of
eastern and western influences particularly in Hong Kong. It is also evident in the
‘Anglo’ countries of the United States with a combination of pragmatism of a free
market economy and principle-based decision-making based on elements of social
cohesion (egalitarian commitment in Schwartz’s 1994 terms), and the more socially
referenced culture of Australia.
Hence, our findings indicate that American managers base their judgements
not on reference to prior principles (for example, as contained in the many codes of
ethics published by American companies) but on consequential considerations.
This is a strong indication that corporate codes may not be effective in intervening
in management decision making, and does not support Hypothesis 2.3 which
proposed that managers from the United States will use predominantly deontological
criteria for making ethical judgements. The indication that American managers may
also employ relativistic criteria in a judgement on the ethicality of retaining an
inefficient employee out of consideration of group solidarity may indicate a
social influence on this type of dilemma. Although this goes against a consequential
concern of how it might affect the company, the indication that this decision is more
acceptable to their culture and their family than the Japanese managers tends to
support the assumption of Hypothesis 1.3 which proposed that Anglo managers will
be more ethically concerned with issues relating to group loyalty than their Korean
or Japanese counterparts.
466 T. JACKSON ET AL.
Like the Americans, the Australian managers indicate little use of deontological
criteria in their ethical judgements. This may be more expected in the absence of
wide-scale corporate emphasis on codes of ethics and educational programs on business
ethics and this, at least in part, supports the assumption of Hypothesis 2.4 which
proposed that managers from Australia will use predominantly consequential criteria
for making ethical judgements. However, there is a strong emphasis on the social
referencing of ethical judgements by Australian managers who employ relativistic
criteria. The collegiality contained within Schwartz’s (1994) concept of egalitarian
commitment may provide some explanation as Australians score relatively highly on
this. However, the ethical judgement regarding the decision to keep on the unproductive
employee is based on utilitarian considerations, and is judged by the Australians, as
well as the American, as being in the interests of the company. This supports
Hypothesis 2.4 and, in part, Hypothesis 1.3.
We have predicted a largely situational regard for ethical judgements by the
East Asian managers. This is mainly supported by our findings which indicate an
emphasis on consequential considerations for the Japanese, Korean and Hong Kong
managers, with relativistic criteria being important for the Japanese for their ethical
judgement of the decision to lay off employees, for the Hong Kong managers in
their judgement about the decision to support the inefficient employee, but only
being used marginally by the Korean managers in their judgement about the decision
to lay off employees. Although deontological considerations do figure in their ethical
judgements, this is only marginally so. The decision to lay off employees is seen as
less ethical than other national groups by the Japanese and Hong Kong managers,
but not the Koreans. This supports the assumption of Hypothesis 1.1 regarding the
Japanese. This hypothesis proposed that Korean and Japanese managers will be more
ethically concerned with loyalty of the corporation to employees than the Anglo
managers. The Korean position on this may reflect Bae and Chung’s (1997) finding
that co-worker solidarity is less well developed in Korean industry than in Japan. So,
even though the expectation of corporate loyalty to employees may be high, because
it is not happening to them, they may put corporate interests first. The Hong Kong
managers position on this may reflect both a calculative relationship with the company
and a higher level of solidarity with co-workers. The Japanese managers display an
element of loyalty to the corporation by viewing the decision ethically to report the
colleague for inflating the expense claim (supporting Hypothesis 1.2, which proposed
that Anglo and Hong Kong managers will be less ethically concerned with loyalty
of employees to the corporation than their Korean and Japanese counterparts). This
is seen as being less acceptable to their culture by the Koreans, while remaining
neutral on the related criteria of being ethical or not. This may well reflect a general
collectivism in Korean society with elements of social solidarity which militates
again reporting co-workers (Korea is high on collectivism on Hofstede’s 1980 index).
This is also apparent in the Korean managers’ judgement that the decision to support
MAKING ETHlCAL JlJDGF.MENT.5 467
the inefficient employee is more ethical than what the American and Japanese managers
believe. The assumption of Hypothesis 1.3, which proposed that Anglo managers
will be more ethically concerned with issues relating to group loyalty than their
Korean or Japanese counterparts, is only partially supported by the findings for the
Japanese managers.
As predicted (Hypothesis 2.2) the Russian and Polish managers base their
ethical judgements on multiple criteria. The ethical judgement on the decision of
the company to make employees redundant is based on deontological and consequential
considerations for the Russians and the Poles. However, the Russians see this decision
as being less ethical in contrast to the Polish managers. This may indicate that the
Russian managers expect a higher level of loyalty by the company to its employees
than the Poles, and a lower level of employee solidarity by the Poles (the Polish
sample see this in the best interests of the company, a criterion which is highly
associated with an ethical judgement in this case). This may be an indication of the
results of a faster move towards a free market economy and the adoption of western
concepts on the part of the Poles. On the judgement of the decision to report one’s
colleague for inflating expenses claims, the Russians use a combination of deontological
and consequential criteria and the Poles a combination of relativistic and consequential
criteria. They both see this as less of an ethical decision than the Japanese and
American managers. This may indicate a lower level of loyalty to the corporation and
a higher level of co-worker solidarity. However, it may also indicate a reluctance to
report one’s colleague for wrong doing, where in recent times, the consequences of
doing this may have been dire for the colleague. The argument that this may
indicate higher levels of solidarity is supported in the Polish and Russian managers’
judgement that the decision to support an inefficient employee is more acceptable
in their culture than in the Japanese managers’ culture. This judgement also is
multifaceted in that it is based on relativistic, deontological and consequential criteria
for the Russian Polish managers. The importance of referencing this judgement to
one’s culture, family and significant others is also indicative of the importance of
social influences and solidarity in these societies. The multidimensional nature of the
structure of ethical judgements for managers in the two ‘transitional’ economies
surveyed is indicative of the historical and current influences on ethical decision
making. While making it difficult to predict the content of ethical judgement, it
does lend support to the assumption we make in Hypothesis 2.2 that managers from
Russia and Poland will use a combination of consequential, relativistic and deontological
criteria for making ethical judgements.
All groups used different criteria to judge the different sceneries, and this
supports the assumption of Hypothesis 3 which proposed that the structure of
ethical judgements employed by managers is generally situational, that is, the structure
will vary from decision making situation to situation. A lack of common structure
across the national groups and across the scenarios had implications for the way we
468 T. JACKSON ET Al..
could analyze the data, and has got implications for the future use of the Riedenbach-
Robin instrument. This underlines the difficulty observed in the literature on previous
uses of this instrument on finding common agreement on factor structure (Reidenbach
and Robin 1988, 1990; Hansen 1992) and the employment of d priori constructs in
the analysis of resulting data (Tsalikis and Nwachukwu 1991; Tsalikis and LaTour
1995) is not supported.
We have mentioned above the inappropriateness of establishing convergent and
discriminant validity for the factor structure derived from using the three scenarios.
It has been felt more important in such cross-cultural studies to attempt to establish
criterion validity. For example, Cronbach (1990: 152) sees this as translating a score
into a statement about some other variable, and a prediction about what could be
expected if the second variable were observed. In this case the second variable would
be cultural factors which could explain variation in the scores obtained. Through
cultural analysis within the current study (an aspect which is largely missing in
other studies employing the Reidenbach-Robin instrument) we have attempted to
go some way in establishing this type of validity.
7. CONCLUSIONS
This article has employed a modified version of the Reidenbach-Robin instrument
across a diverse range of national cultures, and to decision situations involving
relations of internal organizational stakeholders. In order to evaluate the validity of
this study, in both its findings and the implications for further use and refinement
of the instrument, the shortcomings of the current study should be borne in mind.
Although attempts were made to match samples across the seven countries, differences
in sample composition in terms of gender and seniority should indicate caution in
the interpretation of our results. However, our main concern is with the comparison
of samples from national cultures as they are manifested within the management
population. We believe that we have captured samples which are representative of
the gender composition of the general populations. We do not believe that further
general data collection from these populations would increase their representative
nature. If we deliberately sought samples from the sex which is under-represented,
this may distort the impression of the predominant management culture in the
respective countries. The overall representation of senior management in the Korean
sample is a concern, and this may distort the findings for this group. We set out to
capture samples from comparable part-time management education programs, in
order to obtain representation from those managers who are likely to be potentially
key managers and influential in their organizations. The Korean managers may be
further towards realizing this potential than the managers from the other countries,
but are still representative of this particular population of managers. However, their
MAKING ETHICAL JtJUGEMENTS 469
seniority may be reflected in their greater loyalty to the organization than their
junior counterparts.
The implications for the future use of the research instrument are unaffected
by any shortcomings in sampling. This instrument is useful as a multidimensional
research method which is able to distinguish differences in the structure of ethical
judgements. However, while its u priori constructs are useful in explaining variation
in such structures, it is evident that such constructs are nor representative of connections
made by respondents in the criteria employed in making ethical judgements. More
work needs to be undertaken in deriving constructs directly from respondents, rather
than providing a priori structures. Methodologies could, for example, be developed
from personal construct psychology (Kelly 1955) and use the method of repertory
grid (Fransella and Bannister 1977). Such work would be useful in refining and
developing the Riedenbach-Robin instrument and designing new instruments which
can be used across cultures as well as exploring more embedded and indigenous
constructs used by managers in making ethical judgements.
Although cross-cultural differences in ethical ‘content’ are well documented in
the literature, such differences in the way ethical judgement are made have previously
been under-researched. Indicative findings from the current study have implications
for management practice in the way decisions are made and the inculcation of ethical
principles in decision making in organizations both regionally and internationally.
1. There may be considerable variation in the nature of ethical management
decision making among managers in different countries which have implications
for managers working across national borders. Hence, managers from the two
Anglo countries seem to look more to the consequences of their decisions in
order to judge whether a decision is ethical, while managers from the three
East Asian countries employed far more a social referencing to guide their
judgements, and the Asiatic Russian managers employed more principled or
deontological considerations. Although all groups tended to use multiple criteria,
the differences in emphasis should be taken into consideration when interacting
with managers from different cultures and attempting to understand what has
gone into a particular management decision.
The emphasis on different decision criteria across cultures has implications for
the way organizations attempt to influence the ethical decision making of its
managers. There is little direct relevance of employee codes of ethics if managers
are employing predominantly consequential criteria, as in the case of the Anglo
managers. This supports evidence in the literature which suggests codes of
ethics do not directly influence management decision making (Jackson 2000).
While this may be more directly relevant to managers in Asiatic Russia to
whom deontological considerations are more relevant, intervention in group
processes may be more applicable to East Asian managers, and to a certain
2.
470 T. JACKSON ET AL.
extent Australian managers who employ socially referenced criteria alongside
consequential considerations. For those managers such as the Americans, who
employ predominantly consequential considerations, discussion groups in
organizations which address the issues of the consequences of management
decisions may be more applicable in guiding future ethical decision making.
3. Differences in the content of ethical decision making, that is judging the
extent to which a decision is ethical or not, may have implications for cross-
cultural management interaction. Hence, our results indicate that the Australian
and American managers saw a decision to lay off workers as being relatively
ethical, and the Russian and Hong Kong managers saw this decision as relatively
unethical. For the decision to report a colleague for falsifying his expenses
account, the Japanese and American managers saw this as relatively unethical
and the Polish and Russian managers relatively ethical. For the decision to
support the poor performing colleague, the Korean managers saw this as relatively
ethical and the American and Japanese managers saw this as relatively unethical.
Such differences, which indicate difference in regard for corporate loyalty to
employees, loyalty of employees towards the corporation and loyalty to members
of one’s work group should be borne in mind by corporates and managers when
making decisions about such issues in subsidiaries and ventures in countries
other than their own.
ACKNOWLEDGMENTS
We gratefully acknowledge the assistance of Yasuaki Kido, Sangyo Noritsu University,
Japan; Tadeo Miyakawa, Reitaku University, Japan; Yukihiro Okawa and Toshihiro
Yono, Japan Productivity Center; Akihiro Okumuru, Keio University, Japan; Tomoaki
Sakano, Waseda University, Japan; Lee Chong-Yeong, Korea Industrial and
Development; Paula Tidwell, University of Southern Queensland, Australia; and,
Robert Markus, Babson College, USA.
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