Internal Quality Assurance Document

145
Internal Quality Assurance Document Valid as of August 28th, 2019

Transcript of Internal Quality Assurance Document

Internal Quality Assurance Document

Valid as of August 28th, 2019

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 2

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Contents Mission Statement .................................................................................................................... 4

Ambition of the EDU ................................................................................................................. 4

Core Values ................................................................................................................................ 6

Standard 1: Policy for Quality Assurance .................................................................................. 6

Standard 2: Institutional Probity ............................................................................................. 12

Standard 3: Design and Approval of Programmes .................................................................. 14

Standard 4: Student-Centred Learning, Teaching and Assessment ........................................ 16

Standard 5: Student Admission, Progression Recognition and Certification .......................... 43

Standard 6: Teaching Staff ...................................................................................................... 48

Standard 7: Learning Resources and Student Support ............................................................ 67

Standard 8: Information Management ................................................................................... 73

Standard 9: Public Information ............................................................................................. 103

Standard 10: Ongoing Monitoring and Periodic Review of Programmes ............................. 107

Appendix 1: EDU College Charter ……………………………….….104

Appendix 2: EDU Statutes, Regulations and By-Laws ………………………….113

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 3

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

PURPOSE OF THIS DOCUMENT

The purpose of this document is to ensure that the academic standards of the institute of higher

educaton and its programmes, maintain and enhance the overall quality of learning opportunities for

our students.

Key to achieving this strategy is an effective and efficient quality assurance system for the entire

institute of higher education, underpinned by quality teaching, curriculum development and student

progression. EDU has designed, reviewed and evaluated the respective policies for end-to-end quality

assurance to ensure full commitment towards the 11 internal quality assurance standards of the

national qualifications framework of Malta.

This internal quality document will be made public to ensure complete transparency of the overall

accountabilities of the EDU. Thus, continuous internal quality reviews of the EDU will take all

members and students into consideration. EDU intends to create an academic “culture of quality”

which makes everyone responsible for the quality across the entire student lifecycle. The operations

team is jointly with our partners defining quality check-points to review the performance of our

internal business processes. Additionally, the digital operations allow a transparent tracking and

feedback provision which can be analysed and adapted more flexible.

Our online campus is built on the well-established platform of Candena Digital Education Ltd., which

EDU has fully licensed. In all, the digital infrastructure allows to continuously monitor our operations

and thus to review if the practice reflects the quality assurance system we have defined. We are a

learning institution that continuously develops and appreciates feedback – and our infrastructure

mirrors this fundamental aim accordingly.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 4

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

MISSION STATEMENT

“Our education creates and fosters a diverse community, committed to the care of patients,

inspired to leadership in evidence-based medicine.”

AMBITION OF THE EDU

While more than 18 million health workers will be needed by 2035 (WHO) to reach universal health

coverage, traditional medical education does not scale. With the current educational capacity, we run

short of almost 13 Million1 by 2035. We have set ourselves the goal of contributing decisively to

closing the gap in Europe, by establishing an outcomes oriented curriculum with a scalable teaching

model and thus enabling more talented young people to study medicine.

EDU is the leading digital college in the field of medical education, dedicated to significantly increase

the quality of medical education , focusing on closely monitored practical excellence. The curriculum

is based on the principles of evidence-based medicine and will follow the WFME guidelines on

medical education centred around the top ten causes of death worldwide.

EDU creates new opportunities for the next generation of health professionals and believes that

investment in medical education will create jobs and stimulate economic growth in a sustainable

manner23. It is time to improve the care that patients receive and mobilize citizens to advocate

universal health coverage in Europe and to vastly improve the number of health professionals. This

1 http://www.who.int/mediacentre/news/releases/2013/health-workforce-shortage/en/ 2 https://sustainabledevelopment.un.org/sdg3 3 http://www.who.int/hrh/resources/WHO_GSHRH_DRAFT_05Jan16.pdf?ua=1

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 5

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

ambition can only be achieved through our commitment to the core values of our institution, placing

quality of care at the heart of medical education:

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 6

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

CORE VALUES

Provide access to medical education to all who show superior skills and motivation to become

medical professionals

§

Train a generation of medical professionals who combine technical excellence with empathetic care

for patients

§

Integrate clinical expertise, patients’ values and best available evidence in decision-making for

patients’ health care

§

Foster empowered and engaged communities of health workers to promote innovations and use of

evidence

§

Provide an environment of lifelong learning and student development through mentoring and

apprenticeship

§

Build a curriculum based on evidence-based medicine, collaborative learning, and patient centricity

§

Foster an inclusive community that values members for their uniqueness, and encourages open and

constructive exchange

§

Respect all individuals for their unique perspective and potential to contribute

§

Lead responsibly with accountability and compassionately share constructive feedback

§

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 7

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Create a healthy working environment, recognizing that this requires the integration of work and

life.

STANDARD 1: POLICY FOR QUALITY ASSURANCE

EDU has implemented clear accountability for every quality element of this institution by establishing

precise roles and responsibilities to ensure our end-to-end commitment to the highest standards of

education.

Together with our partners, we are defining a committee structure which allows continuous feedback

and will include external stakeholders as well. Selected experts will be invited to participate in

committee sessions to ensure that the external perspective is considered appropriately. It is

extremely important to be transparent on the resulting actions of any feedback, by students in

particular, and to communicate actions accordingly. Additionally, regarding external changes and

actions, we will consider the external channels of communication and differentiate carefully on the

respective medium to ensure the privacy of our students while informing the public on relevant

changes as well.

To ensure this, we will anchor quality assurance measures at three different levels at EDU – the

responsibility in the organizational line, the introduction of behavioral codexes and a corresponding

quality culture and explicit compliance processes. Specifically, this means, on the one hand, in the

respective areas of responsibility of the management and in the academic field, ensuring quality

assurance responsibilities, processes and structures. In addition, we will have established a feedback

culture at EDU through various measures, both among students and teaching staff, as well as support

and admin staff. In addition, a compliance officer will be appointed to implement and monitor

compliance processes and systems throughout EDU and will be responsible for the guidance of the

compliance committee.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 8

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

We provide education services in the field of digital medical education. Our online campus is built on

the well-established platform of Candena Digital Education Ltd., which EDU has fully licensed. This

implies that EDU takes full responsibility for all internal quality assurance related aspects, including

the full availability of the digital infrastructure as well as any contribution to teaching staff and

information management topics.

POSITIONS AT THE EDU

ACADEMIC GOVERNANCE

The Rector is the principal academic officer of the EDU. The Rector is accountable for the overall

academic quality of the institute of higher education, being the representative of the EDU to external

bodies. He is also responsible for the academic development of all members of staff and oversees

together with the Vice-Chancellor the strategy and operations of the institution. The Rector is vested

with the legal representation of the EDU.

The Chancellor is the highest officer of the institute of higher education and shall be responsible to

ensure that it conforms with the law. The Chancellor awards titles, degrees and certificates. He

promulgates the statutes, regulations and bye-laws of the governing bodies of the institute of higher

education.

The Dean of a Faculty is responsible for the governance of his faculty. He will install Pro-Deans to

help him or her in the discharge of his duties. The Dean is responsible for the governance of the

faculties and the entire collaborative online learning and practical learning programme and regulates

programmes of study, methods of assessment, entry regulations, and considers student requests,

among other things.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 9

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

The members of the Founding Faculty are part of the academic environment and have long-term

experience in teaching students, extensive practical and research experience and are internationally

renowned. The Founding Faculty provides a sounding board for the Rector and Dean on all institute

of higher education matters.

• The Module Directors are responsible for the quality of all learning objectives of each

module and contribute to the continuous enhancement of the curriculum.

• The Assessment Designer is responsible for the development of a comprehensive

assessment system in alignment with the curriculum. This includes the design of MCQ key

feature test items and test scores, monitoring of test performances, design of workplace-

based assessment protocols and management of authoring of all respective tests as well as

the coordination of the delivery of student assessments.

• The Curriculum & Course Designer is responsible for creation and review of learning

objectives as well as the evaluation and design of respective modules of a programme.

• Tutors at EDU are responsible to continuously deliver the learning objectives of each module

and to collaborate with the community of students on a daily basis.

• Module Clinical Teachers are responsible for all teaching efforts during the clinical rotation

phases for their respective modules and contribute to the clinical skills development of

students.

• Modules Clinical Teachers (extra-functional) support Module Clinical Teachers in their

teaching activities on selected extra-functional learning content.

• Clinical Rotation Managers assist (or work together with) the Dean in developing and

implementing Faculty Development in teaching hospitals and support him or her in

communication between EDU and the Clinical Directors and Chief Physicians regarding the

implementation of the curriculum during clinical rotation. They coordinate Module

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 10

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Coordinators in related teaching hospitals and are the communication link to the organisation

of the clinical rotation in EDU’s teaching hospitals. Depending on the cooperation partners,

the managers can be employed in the teaching hospitals or at EDU.

• Mentors are responsible to support the personal and professional development of the

students.

• Course Planners are responsible to coordinate the execution of our curriculum schedules.

• The Module Coordinator is responsible to coordinate the schedule of students in teaching

hospitals and acts as contact person for clinical teachers during the clinical rotation phase.

Re-evaluating EDU’s Core Curriculum on a regular basis is a cornerstone of quality assurance.

Curriculum designer within the Dean’s team will constantly adapt learning objectives after having

received and interpreted evaluation data.

ADMINISTRATIVE GOVERNANCE

The Vice-Chancellor is the principal administration officer of the institute of higher education. The

Vice-Chancellor is responsible for the managerial and legal governance of the institute of higher

education, leads the administration and represents the institute of higher education to all

stakeholders and external bodies. The Vice-Chancellor is responsible for the day-to-day

administration of the institute of higher education, the appointment and development of all members

of staff and oversees together with the Rector the strategy and operations of the institute of higher

education. The Vice-Chancellor will assemble a team of Directors that are individually responsible for

their areas of operation.

• The Director of Finance is responsible for planning, implementing, managing and controlling

all financial-related activities of the institute of higher education.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 11

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

• The Director of Marketing is responsible for corporate communications and marketing

towards potential applicants.

• The Director of Digital Learning is responsible for the end-to-end operations of the digital

campus. This comprise campus management as well as support and include the project

management across the current student e-learning phases. The Director of Digital Learning

is as well responsible for the execution of the student support services and student

administrative offices. The second major area of responsibility of the Director of Digital

Learning is Platform & Technology. The Director of Digital Learning is responsible for

optimizing digital applications and building a sustainable technology infrastructure. The

Director of Digital Learning is responsible for the quality strategy and governance over the

entire E2E process landscape and is supporting the Rector and Dean in driving new didactical

approaches of collaborative & digital education.

Additionally, representations of Students and their engagement in the quality assurance process will

support a method of continuous improvements on quality and standards as part of the entire student

lifecycle. As soon as EDU starts operating, students will be encouraged to build faculty related

Student Councils by electing interested students. These Student Councils are to represent all

students of a respective faculty in order to communicate the needs and opinions of the student body.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 12

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

STANDARD 2: INSTITUTIONAL PROBITY

The Director of Finance is responsible for the financial well-being of EDU by contributing financial

and accounting information, analyses and recommendations for financial operational strategies. He

or she oversees and is accountable for meeting high-quality financial standards. The position requires

more than 10 years professional experience in a leading position of a highly-developed organization

and thereof minimum 5 years financial budget and P&L responsibility as well as signing authority

with regards to financial transactions. The position requires minimum a master degree in

Management at an accredited college or institute of higher education or a CPA qualification. During

the initial phase of EDU’s development this position will be executed in dual role with the position of

Vice-Chancellor. The Director of Finance reports to the Vice-Chancellor and the Director of Finance

can be appointed to the Management Board. The Vice-Chancellor is also responsible for compliance

with all financial standards and processes in his or her overall corporate responsibility. The Vice-

Chancellor also holds a business/economics degree and has at least 10 years of professional

experience in comparable management positions. All positions in the finance department are staffed

with employees who have at least 3 years of professional experience in their field or have excellent

degrees in relevant courses.

FINANCIAL STANDARDS AND PROCESSES

EDU will build up a professional accounting, controlling and internal audit department in its own

finance department. EDU will contract tax specialists and/or even local tax specialists for the tax

advice and filing of the income tax declaration and -if applicable -the VAT declaration. The financial

management systems and processes are established with certified service providers. This also applies

to the use of financial cloud systems, business intelligence systems, bookkeeping service providers

or other innovative, digital financial systems and system providers. EDU sets up a monthly and annual

accounting and control system with monthly and annual budget plans, key performance indicators

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 13

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

and periodic gaps. EDU’s financial reporting will be in accordance with IFRS/Malta-GAAP standards.

EDU will also conduct an annual audit of the annual report by the auditing firm in accordance with

International Standards of Auditing (ISA).

POLICIES FOR BUDGET PLANNING

We are striving for two main objectives with regard to regular budget plans:

• On the one hand, to comply with the rules on proper accounting in accordance with all

relevant legislation and thus to be able to comply at all times with the necessary reporting

obligations of the supervisory authorities and the EDU control bodies.

• On the other hand, the controlling department will receive the full transparency of all

financial activities and will provide the management of EDU and all leading employees with

decision-relevant information - both on a monthly and annual basis.

For this purpose, EDU sets up a monthly and annual accounting and controlling system with monthly

and annual budget plans, a system of key performance indicators - aligned with the results and value

targets of EDU – as well as periodic and content-related deviation processes.

Responsible for the entire college, budget plans are bindingly agreed between Vice-Chancellor,

Director of Finance and Rector and all major decision-makers at EDU. If there are deviations from

agreed budget plans, there will be systematic reconciliation and correction processes.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 14

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

STANDARD 3: DESIGN AND APPROVAL OF PROGRAMMES

EDU will employ a two-stage approval process for new programmes to ensure the alignment of

approved programmes with its vision, strategy and resource possibilities. Responsible for deciding

whether to develop and submit a new accreditation programme is the Vice-Chancellor. He or she is

supported in the decision by Director of Marketing, Director of Finance and Director of Digital

Learning.

• During the first stage, the aims of the programme and the rationale for its need are being

evaluated by the Vice-Chancellor. The goal is to avoid duplication of effort and ensure that

the intended learning outcomes are clear and achievable. This guarantees the availability of

all resources necessary to deliver of the programme to the descripted standard.

• In the second stage the Rector and Dean focus on the details of the teaching and learning

methods as well as the assessment techniques to be adopted in delivering the programme.

This also involves external peer review, in accordance with standards of the National

Commission of Further and Higher Education, which may lead to further enhancements of

the original proposal.

Based on a new proposal, the Dean together with the Rector will jointly review any potential changes

on the content of a programme. Additionally, all course/programme changes will be aligned with the

guidelines of the NCFHE. In case of a new programme, we will follow the formal guidelines of the

programme accreditation process of the NCFHE accordingly.

Students will be asked to actively participate in developing EDU’s courses by establishing a Student

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 15

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Council. Elected students are invited to become members of existing committees and will be invited

to be part of yearly faculty retreats.

TARGET AUDIENCE

The target audience for applying to any programme of EDU is not limited to any geographical area.

This includes Malta, the EU as well as applications from outside of Europe. The language of the

instruction of programmes is English (United Kingdom) and students should be at least 18 years old,

but we also consider applications from age 19-30, 31-65 and 65+.

EDU selects students based on potential to become competent workers in their respected field of

studies, focusing on personal as well as interpersonal skills.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 16

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

STANDARD 4: STUDENT-CENTRED LEARNING, TEACHING AND

ASSESSMENT

GUIDING PRINCIPLES ON DIGITAL EDUCATION

Our online campus is built on the well-established platform of Candena Digital Education Ltd., which

EDU has fully licensed. This implies that EDU takes full responsibility for all internal quality assurance

related aspects. All of our previous educational projects have confirmed that it is not the channel

which differentiates how well students are learning, but the approach and the quality of the delivery.

Collaborative learning is an important driver of academic success4.

EDU’s approach to collaborative learning is engineered to nurture human interaction by providing an

online experience grounded on the pillars of project-driven learning, learning in groups, peer-

feedback, and the proactive support of trained academic experts. This approach enables the

community to come together in teams to tackle challenges collectively, cultivating communication

skills, teaching teamwork and quantitative reasoning. Students also engage in the learning

community at large, enriching their skills and knowledge while exchanging feedback with their peers.

So as to provide students with the best online learning experience, EDU abides by the following set

of core values:

4 ”Benefits of collaborative learning” by M. Laal and S. Ghodsi in Procedia – Social and Behavioral Sciences (2012)

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 17

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

• Collaboration. We believe that teamwork fosters cooperation and communication. By

collaborating with others, students learn from each other, solve real-life problems, and

develop new skills together.

• Creativity and Innovation. In order to stay on the cutting edge of online education, we think

it necessary to continuously reinvent oneself.

• Educational Excellence. We strive towards high-quality education to ensure the best

learning outcomes.

• Academic and Professional Integrity. We adhere to the highest ethical standards. Our

principles are based on honesty and openness.

EDIDACTIC CONCEPT

The following eDidactic concept has been developed over the course of more than five years in

collaboration with global experts of dedicated educational projects with over 50,000 registered

students.

EDU‘s approach is based on a unique collaborative learning programme engineered to nurture a

vibrant community of learners. Its didactic approach is grounded on five pillars: (A) Online Teamwork,

(B) Peer-To-Peer learning, (C) Mentoring and Tutoring, (D) Project-based Learning and (E) Expert Input 5.

Online Teamwork

Within the framework of the online programmes, individual members of the learning community are

matched together into teams to tackle challenges collectively. Team formation is done automatically

5 Marjan Laal, Azadeh Sadat Naseri, Mozhgan Laal, Zhina Khattami-Kermanshahi, What do we Achieve from Learning in Collaboration?, Procedia - Social and Behavioral Sciences, Volume 93, 2013, Pages 1427-1432

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 18

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

based on carefully tailored team-matching criteria in a way that best utilizes the common

foundations, characteristics and challenges shared by the students6. Each team is represented within

the programme with their own unique team identity and has a shared space for working

collaboratively.

This team-based process allows students to initiate and develop strong networks, as collaboration

becomes integral to each team's’ success. Moreover, collaboration and communication not only take

place between team members, but feedback exchange on multiple levels and rich Forum discussions

ensure that they also take place among teams and between teams and the rest of the learning

community.

Peer-To-Peer Learning

At the core of the programme is a peer-to-peer learning process which engages and motivates each

member of the community to exchange experiences, knowledge and feedback with peers who share

similar challenges. A set of feedback loops drive the interaction between programme peers on

different levels, guiding them through a process of knowledge exchange where each member benefits

from the experience and ideas of the community. On this foundation, a vibrant learning community

emerges that empowers students to learn with and from each other and to co-create strategies to

improve student achievement7.

6 Based on academic studies that indicate enhancement of critical thinking including social, psychological, academic, and assessment benefits (”Benefits of collaborative learning” by M. Laal and S. Ghodsi in Procedia – Social and Behavioral Sciences (2012)) 6 Marjan Laal, Positive Interdependence 7 Marjan Laal, Positive Interdependence in Collaborative Learning, Procedia - Social and Behavioral Sciences, Volume 93, 2013, Pages 1433-1437

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 19

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Mentoring and Tutoring

The programme enables personal interaction between students and supporting staff. The staff, in

the form of Mentors and Tutors, provide assistance to the community on a one-to-one or team basis,

as well as one-to-n through a community Forum. They help students become effective and efficient

learners by helping to facilitate group work, supporting in the development of programme

communications, monitoring the programme atmosphere, and supporting community engagement

and motivation throughout the programme. Mentoring and Tutoring creates a stimulating learning

environment and increases the effectiveness of digital learning.

Project-based Learning

Learning is embedded in a real-world context as each Collaboration Cycle presents teams with a

series of successive assignments supported by relevant, real-world cases. By tackling the

assignments in a continuous process of “trial and error”, learners gain hands-on practice and finish

the programme having gained valuable skills and capabilities relevant to their daily lives.

Expert Input

Experts inspire the learning community with their expertise and insights on programme topics in the

form of short, inspiring, targeted video messages. These experts provide a broad spectrum of

inspiration and conceptual grounding, helping the community to open their minds to new

approaches. Experts also engage in forum discussions depending on their availability.

ACADEMIC PROGRAMME

Based on the eDidactic concept, the following five steps of the academic programme ensure the high-

quality delivery of the respective didactic principles, creating a unique overall student experience.

Students build bonds and learn with and from each other by working together in teams. When

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 20

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

registering for a course, the first step of joining a learning community begins. Students learn through

a collaboration cycle in a team and are not only exposed to content but have the choice to select the

content which is most relevant to them within a facilitated creative solution co-design process

(democratic learning). Additionally, all students have unique access to a network of experienced

professionals in fields relevant to the learning objectives who advise and guide students through the

programme cycles.

1. Building the Community

The learning community consists of multiple teams. These multiple teams interact with each other

not just on the individual level, but as groups. From these bonds, a rich learning community emerges

where feedback exchange and network effects form group identities. The process of building the

community commences during the initial registration period, when students are invited to sign up for

the course by providing some basic contact information.

Based on student information, a carefully calibrated team matching-criteria brings the newly-

registered students into teams of up to six individuals who share a common foundation from which

to start working together through a Collaboration Cycle.

2. The Collaboration Cycle

Within EDU’s programmes, students work through a Collaboration Cycle in a team. During a given

Collaboration Cycle, each team may choose a topic or challenge to focus on, or one is given to team.

The programme guides teams through the collaborative process of problem-solving by focusing their

energies through a series of Assignments. Each Assignment is designed to gradually build up

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 21

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

students’ skills and competencies. Assignments are given to teams in sequential order and are each

given a deadline.

Image: From Assignment to Evaluation

To work on an Assignment, students have at their disposal helpful learning resources that provide

knowledge and insight. These include expert videos, documents, and internet resources accessible in

the online learning environment. Expert videos are carefully designed and produced to inspire,

provide expertise, and challenge students to improve their understanding of a given topic. Teams are

asked to submit one final piece of work for each assignment, called their Submission.

As teams make progress on their submissions, they can publish drafts of their work - making them

public to the community and inviting other members to contribute feedback and improvement

suggestions in the form of comments on the published work. This challenges teams to reflect on their

work early during the teamwork process, and allows them to use new ideas and differing points of

view to improve their work.

Further, after each assignment deadline, the entire community is invited to evaluate the work of their

peers according to didactically pre-defined evaluation criteria. These Peer Evaluations encourage the

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 22

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

community to explore the wealth of ideas and knowledge generated and to bring excellent projects

to the forefront.

The Collaboration Cycle consists of several assignments. In order to complete a Collaboration Cycle,

teams work through the sequential assignments - each adding to the learnings of the previous

assignments in order to build towards a final objective.

3. Democratic Learning - “From the Bottom Up”

Image: The Learning Community

The pillars of the programme are founded on principles of Democratic Learning - which provides the

foundation to facilitate a creative solution co-design process. Democratic Learning is a methodology

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 23

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

which aims to empower individuals by encouraging them to take ownership of their learning

experience. The programme employs a few core concepts which act as the foundation of the

collaborative online learning environment, such as Pull Responsibility, Peer Accountability, Group

Identification, Teachers as Supporters (instead of Instructors), Self-Assessment, and dynamic Team

Matching.

The online environment provides a rich atmosphere for practicing democratic learning principles. In

EDU’s programmes, students are provided a space that is full of potential for learning, but they must

employ and develop key reasoning and collaboration skills to attain their learning goals. On this

backdrop, students develop the toolset to engage in constructive conversations around key topics,

leading to the co-design of creative solutions.

For instance, at any given time in the programme, students are provided with a wide range of

materials and options for students. Students must use their reasoning skills to make the best use of

those materials and their ability to access the support of the community for the sake of their own

learning success and goals. In the process, students necessarily learn about taking responsibility for

their participation so they grow to become better equipped to participate in ways that are helpful

towards better understanding the challenge they are trying to tackle and gaining the skills and

knowledge necessary to solve it. This is called Pull Responsibility.

The programme uses group identification in order to strengthen bonds and a sense of self-awareness.

Students are matched into teams based on specific criteria about their level of ambition,

backgrounds, and areas of experience in order to create teams that are diverse but likely to share

goals and develop strong bonds. The system is designed to connect peers and build group identities

both within teams and between teams, individual students, and teaching staff. As students develop

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 24

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

a sense of community with their peers and camaraderie within their teams, a parallel sense of

responsibility to this community and accountability to their peers takes hold.

Along the way, teaching staff monitor and observe the community and each team. They are able to

jump in to provide input where it is productive - acting as a monitoring and supporting entity instead

of an entity which enforces. Students are consistently encouraged by the programme staff to engage

in reflective processes to evaluate their own participation in the course, develop their own learning

goals, and establish their own personal measures of gauging improvement and success.

This system provides the framework in which students can engage in a constructive process of

collaboration and fosters the motivation, sense of accountability and atmosphere conducive to such

an endeavour.

4. Superior Student Guidance & Support System

EDU’s programmes involve students in a strong support system that is orchestrated to bring out

success outcomes for each individual and team. At the heart of this system is a Support (Teaching)

Team that is unparalleled in the world of digital learning today. Throughout the programme, all

students have unique access to a network of experienced professionals in fields relevant to the

learning objectives who advise and guide students through the programme cycles. Students benefit

from guidance and feedback on their teams’ work, help and support towards effective and

meaningful online collaboration, and dedicated facilitation for larger-scale collaboration between

students and teams on the platform.

This unique support system is built out of a few specific elements which, together, create an

atmosphere of meaningful support for students. Along with direct support from expert teaching staff,

students are able to draw on the shared guidance and wisdom of the community via a live

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 25

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Community Forum, and through engaged learning events such as Expert Webinars (“Live

Sessions”) or Active Learning Forums (“flipped classroom”) and ongoing loops of peer

engagement and feedback, as well as a live blog of programme updates and reminders that tend to

the needs of the learning community as it grows.

A core layer of the support system develops organically between peers in the collaborative

environment. The programme environment is designed to encourage peer-to-peer dependence, and

peer-to-peer support flourishes as the community grows.

At the very heart of the support system is the Mentor and Tutor. EDU’s programmes will consist of

a highly skilled team of Mentors and Tutors who are experienced education practitioners and proven

team leaders that share a passion for digital collaboration dynamics. Throughout the programme,

each team of students benefits from Mentor and Tutor support who provide the team with

procedural, technical, didactic, or even psychological guidance in a team and on one-to-one level.

This allows students to share a higher order of personal identification with the teaching staff, the

community and the programme as a whole. In turn, this increases the engagement, output, and

overall satisfaction of programme students.

As members of the community who exclusively work directly with their teams, Mentors and Tutors

have a unique overview of individual and team activity on the platform. Thus, Mentors and Tutors

are perfectly situated to make important links within the community and they use this positioning to

facilitate meaningful exchange within the programme between individuals, teams, and experts.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 26

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

COLLABORATIVE LEARNING

Learning in small groups increases the students’ motivation to learn, prepare and discuss topics. To

reach that goal, we form dedicated teams to solve study-related case work8. This problem-based

learning approach will endorse not only teamwork and communication skills, but also develop

problem-solving and reflection skills.

At the core of team learning at EDU lies a superior digital learning concept which is centred around

the student. EDU has designed an online medical learning environment focusing on a tailored learning

experience within a collaborative atmosphere. Carefully balancing the required workload and the

individual study preferences, students will be given sufficient time as well as the resources to prepare

themselves individually and support each other in teams.

The teams will be accompanied by specially trained tutors throughout the entire learning process.

They will provide feedback on individual student progress in addition to evaluating continuous

assessments. Members of the founding faculty will participate in interviews and discussion panels to

inject new ideas on a regular basis.

Additionally, dedicated mentors will promote the personal and professional development of

students. All in all, students can share a first-rate learning experience that will be highly influenced

by team work and collaboration, peer accountability and extensive feedback cycles.

8 Thistlethwaite, J. E., Davies, D., Ekeocha, S., Kidd, J. M., MacDougall, C., Matthews, P., ... & Clay, D. (2012). The effectiveness of case-based learning in health professional education. A BEME systematic review: BEME Guide No. 23. Medical teacher, 34(6), e421-e444.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 27

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

PRACTICAL EXCELLENCE

The practical rotation will allow students to develop a patient-centric view and apply their knowledge,

by engaging with clinical experts in the field and continuously receiving constructive feedback

through work-place based assessment. Teaching hospitals must fulfil predefined quality criteria of

the highest standards. They will give students a physical insight into clinical practices from the very

first year of the curriculum and will complement online teaching by allowing hands-on medical

experience within a hospital.

This will improve standards of quality by increasing focus on the provision of practical skills

dramatically. Within a clinical rotation phase in a teaching hospital, students will work together with

skilled clinicians in their field. It is their duty to supervise students and provide valuable feedback

due to professional feedback rules. The teacher student ratio may be equal to 2/5. With an

exceptionally high mentor/mentee coverage, each student will be assigned to a dedicated mentor

with academic experience in order to reflect and work on the students individual journey throughout

the whole course.

MEDICAL CURRICULUM

The Curriculum of the EDU is based on internationally established methods and latest innovations in

medicine as well as on learning catalogues of different countries and is constantly being further

developed in exchange with the own teaching faculty. The Dean`s team will constantly collect and

interpret evaluation and assessment data in order to potentially adapt the curriculum.

The curriculum itself goes beyond traditional medical tuition and will be conducted by focusing on

the Basic Medical Education WFME Global Standards and the 60 overarching learning objectives, as

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 28

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

stated by the Institute for International Medical Education (IIME) Core Committee9,10. EDU aims to

eventually provide a comprehensive medical education, covering a bachelor, master as well as a

cutting-edge research programme.

Under the governance of the Rector and the Dean, a faculty of esteemed medical educators and

clinicians from leading institutions globally, as well as qualified faculty from the teaching hospitals

will come together to provide an in-depth and engrossing medical programme.

Furthermore, students will not only have to deal with biomedical fundamentals within their first year

of the bachelor programme but will always put this into the context of the top ten causes of death in

the world, as stated by the WHO. To safeguard this high quality of medical education throughout all

programmes of EDU, numerous international experts have been nominated into the founding faculty

of EDU.

The team on curriculum design is accountable to strictly follow the Cycle of Kern11, consisting of

1. problem identification/general needs assessment,

2. targeted needs assessment,

3. goals and objectives,

4. educational strategies,

5. implementation,

6. and evaluation and feedback.

9 http://wfme.org/standards 10 http://168.100.10.20/documents/objectives.htm 11 Kern, D. E. (1998). Curriculum development for medical education: a six-step approach. JHU Press.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 29

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

This procedure ensures that the quality of the curriculum will continuously be enhanced and remains

flexible to incorporate changes in the field of medicine as well as needs of our students.

Evidence-Based Medicine

Medical students who have been trained at EDU are dedicated to deliver the highest possible quality

of medical treatment to their patients. Therefore, we think that it is compulsory to teach the

principles of evidence-based medicine from the beginning of their undergraduate studies.12 To apply

evidence based medicine successfully, students need a profound basic knowledge about statistical

variables in addition to traditional medical training and foundational knowledge13.

It is paramount that students learn how to deal with data sources according to the criteria of

evidence-based medicine and leverage these insights to facilitate the best possible treatment for

each individual patient14. This approach propels medical education based on scientific findings and

accelerates the understanding of current research results15.

Biomedical Fundamentals

The IIME Core Committee has developed the concept of "Global Minimum Essential Requirements"

(GMER) and defined a set of global minimum learning outcomes, which students of the medical

schools must demonstrate at the point of graduation. The "Essentials" are grouped under seven

12 Aspegren, K. (1999). BEME Guide No. 2: Teaching and learning communication skills in medicine-a review with quality grading of articles. Medical teacher, 21(6), 563-570. 13 Ahmadi, S. F., Baradaran, H. R., & Ahmadi, E. (2015). Effectiveness of teaching evidence-based medicine to undergraduate medical students: a BEME systematic review. Medical teacher, 37(1), 21-30. 14 Birden, H., Glass, N., Wilson, I., Harrison, M., Usherwood, T., & Nass, D. (2013). Teaching professionalism in medical education: a Best Evidence Medical Education (BEME) systematic review. BEME Guide No. 25. Medical teacher, 35(7), e1252-e1266. 15 Hammick, M., Freeth, D., Koppel, I., Reeves, S., & Barr, H. (2007). A best evidence systematic review of interprofessional education: BEME Guide no. 9. Medical teacher, 29(8), 735-751.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 30

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

broad educational domains with set of sixty learning objectives in total.16 Biomedical Fundamentals,

e.g. Anatomy, Physiology, Cell biology, Pathology, Pharmacology, etc. are integrated from early on

and will be continuously reviewed throughout the course of study and linked to the content of Clinical

Sciences.

Clinical Competencies

At EDU, we have defined a set of basic practical skills that all students must learn and demonstrate.

These skills will be practiced and tested longitudinally in teaching hospitals during clinical rotations.

Regular feedback is intended to enable students to detect weaknesses and to improve them

continuously. The basic skills were adopted in line with the Tuition project of the European Union.17

Non-technical Competencies

In medicine, technical skills consist mainly of physical examinations and treatments carried out by

medical personnel. Complex procedures such as operations or treatments in intensive care units can

also be defined as technical skills applied to the patient. Students must understand that patient

safety plays a significant role, both from the financial point of view, as well as from the perspective

of patients and ultimately the society. Patients safety can only be achieved if technical and non-

technical skills will be applied together at the same time18.

16 http://168.100.10.20/documents/objectives.htm 17 (Cumming, Cumming, & Ross, 2007) 18 Aspegren, K. (1999). BEME Guide No. 2: Teaching and learning communication skills in medicine-a review with quality grading of articles. Medical teacher, 21(6), 563-570.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 31

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Link between Research, Education and Practice

Medical students who have been trained at EDU are dedicated to deliver the highest possible quality

of medical treatment to their patients. Therefore, we think that it is compulsory to teach the

principles of evidence-based medicine from the beginning of their undergraduate studies. To apply

evidence based medicine successfully, students need a profound basic knowledge about clinical

epidemiology and basic clinical statistics in addition to traditional medical training and foundational

knowledge.19

They must be able to interpret P-values and odds ratios, to designate errors of the first and second

kind and should be able to develop a study design and discuss various methods of evidence based

medicine as well as the practical implementation of published clinical guidelines within their peer-

groups.

It is paramount that students learn how to deal with data sources according to the criteria of

evidence-based medicine and leverage these insights to facilitate the best possible treatment for

each individual patient. This approach propels medical education based on scientific findings and

accelerates the understanding of current research results. It is also the basis for life-long learning

and excellence in patient treatment.

We are planning to implement research in medical education on several occasions e.g. group

assignments, small scientific exercises during clinical rotations, Bachelor-Theses, using not only

quantitative but also qualitative methods.

19 Ahmadi, S. F., Baradaran, H. R., & Ahmadi, E. (2015). Effectiveness of teaching evidence-based medicine to undergraduate medical students: a BEME systematic review. Medical teacher, 37(1), 21-30.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 32

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Part-time staff is very much welcome to participate as EDU will provide flexible working hours and

home office hours. Also, job-sharing will be made possible as well as job training opportunities. With

carefully reviewing required tasks and available capacity, we will include part-time staff in onboarding

trainings as well as further development opportunities.

ASSESSMENT & PERFORMANCE PRINCIPLES

EDU desires to educate medical students who are not only scientifically literate but also active and

socially aware students within their healthcare ecosystem. Becoming a well-rounded medical student

also requires comprehensive feedback and assessments. Therefore, students will be continuously

assessed through different kinds of longitudinal20, formative, and summative assessment. These will

be supplemented with a series of specially formulated diagnostic task-based tests, as well as

supplementary lectures on wider issues in medicine. The student gradebook will function as a pre-

defined, goal-oriented collection of student learning activities. Mentor and mentee will use the

gradebook21 as a basis for further improvement of the student.

Based on the core values of the EDU, we want to appraise an individual’s knowledge, understanding,

abilities and skills. We firmly believe that high quality assessment practices are driving the learning

process of our students. Thus, the assessment process represents a vital element of the student

experience and the outcomes of assessment clearly influence students’ future well-being.

EDU is committed to promoting good practice, consistency and rigour in assessment by ensuring

numerous mechanisms to sustain the highest quality, incl. assessment is reliable, with clear and

consistent processes for the setting, marking, grading and moderation of assignments, assessment

20 Epstein, R. M. (2007). Assessment in medical education. N Engl J Med, 2007(356), 387-396. 21 Tochel, C., Haig, A., Hesketh, A., Cadzow, A., Beggs, K., Colthart, I., & Peacock, H. (2009). The effectiveness of portfolios for post-graduate assessment and education: BEME Guide No 12. Medical teacher, 31(4), 299-318.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 33

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

is valid and effectively measures student attainment of the intended learning outcome, assessment

is inclusive and equitable, ensuring that tasks and procedures do not put into a disadvantage any

group or individual, assessment procedures are transparent, and criteria and methods by which

students’ work is being judged are made clear to students, staff and external examiners.

Student authentication is made based on the student’s unique registration number, name and email

address, and ID visual identification. All of these are reviewed both automatically through the

authentication application and manually by a human.

Assessment Authoring

Fair and secure assessment procedures commence with the exam authoring process. Quality control

is central to high quality assessment. For this reason, EDU will partner with leaders in exam authoring

solutions that will allow us to utilise outstanding solutions for the planning, review and approval

processes of new assessments.

EDU’s high-stakes exam authoring solution supports a wide range of question types, allowing us to

provide rich assessments that test candidates knowledge in comprehensive ways:

● multiple choice (with variants);

● short response;

● extended response;

● shared stimulus;

● composite (multi-part) items with additional content blocks as required; using a wide variety

of stimulus material and complex item numbering.

Planning, review and approval process of assessments

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 34

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Excellent review processes and real scrutiny is an essential part of any assessment development

process. To ensure quality in high-stakes examinations, EDU engages in multiple review cycles for

items and mark schemes, so subject experts, assessment specialists, proxy test-takers and others

can all contribute their insight as exam materials move through the authoring process.

Once an item is approved it is directed onwards for pre-testing. It then appears in the item bank

flagged as such, so that test compilers can easily select it to add to a pre-test.

As items move through the review cycle, rich insights are often gathered into how the item and mark

scheme operates and where it might be improved. EDU allows reviewers to share their views.

Reviewer’s comments are ordered by review cycle, strengthening the quality of the item review

process. This bank of review comments builds as items goes through the review cycle, supporting

better decision making and helping the awarding body build its skills from year to year.

High- stakes Assessment Delivery and Supervision

The online assessment ecosystem is continuously evolving across the sectors. It necessitates the

need for a robust assessment methodology specified for academic skills. In this regard, ensuring

complete authentication and higher accuracy in the testing process is of paramount importance. To

ensure flexibility for the student while keeping the integrity of any assessment untouched, the

assessment delivery requires transparency, continuous quality reviews and complete documentation

for audit purposes.

A credible assessing body can assure authenticity in the assessment. In the high stakes exams and

certifications, online assessments powered by advanced technological capabilities allow reliable and

flexible testing of the candidates. Online test delivery secured with the encryption algorithms and

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 35

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

security checks, empower online universities to deliver assessments remotely to students in various

locations, via various devices, while ensuring that their data & intellectual property is in safe hands.

This practice not only ensures a wider outreach but also ensures that a candidate is not able to cheat

even when he or she is taking the test at a remote location.

Online proctored examinations in the US, UK, and Asia are growing fast. The education sector is

evolving with newer learning models, particularly in medium-sized and community college markets.

In this scenario, virtual or unconventional methods of learning, such as online proctoring for exams,

are now an accepted norm that yields even greater results.

For this purpose, EDU employes cutting edge online testing and proctoring solutions, to provide world

class flexible and secure online assessments. Moreover, EDU’s rigorous assessment process

integrates peer and tutor feedback at its core, to ensure a well-rounded assessment and performance

review process that is not only reliable, but that gives the students the support they need to drive

personal improvement towards learning goals.

Remote proctoring will allow EDU students to take high-stakes assessments at a remote location with

maximum exam integrity. Online Assessment Proctoring involves synchronous remote monitoring by

a human being or a video recording of a student’s behaviour during the exam. Online proctoring

ensures that people taking the test are what they claim to be, safeguarding against test-takers

engaging in any activities that constitute cheating during examinations.

EDU will make use of online proctoring, in several ways, depending on the requirements of each

examination. In particular, online assessment proctoring will be implemented in three ways:

• Live online proctoring

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 36

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

A qualified proctor will keep a watch on the student from a remote location through live audio-video

and screen share feeds. During the entire examination, the proctor will monitor the student in real

time, making use of the student’s webcam, microphone and share-screen.

• Recorded proctoring

With recorded proctoring, a student will take the examination while being fully recorded. The

recording of the audio-video and the screen share is stored and later reviewed for any red flags.

• Fully automated proctoring

With fully automated proctoring, along with recording, the feeds are also monitored by the system

for anything suspicious with advanced analytics. Triggers like background speaking, abnormal

movements or other indicators are continuously monitored and flagged. Existing tools like keyboard

analysis, facial recognition, and sound recognition are being expanded to discern cheating. These rely

on factors like head position or movement, facial expression, and typing rhythm. Thus, online

proctoring tools provide an outstanding level of security for exams that are taken remotely.

Depending on the test in question, the appropriate form of proctoring combined with secure locations

and devices will be used in order to ensure examination integrity.

Quality Principles of Assessments

EDU is committed to promoting best practice, consistency and rigour in assessment by ensuring

numerous mechanisms to sustain the highest quality, ensuring that:

• assessment is reliable with clear and consistent processes for the setting, marking, grading

and moderation of assignments,

• assessment is valid and effectively measures student attainment of the intended learning

outcome,

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 37

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

• assessment is inclusive and equitable, ensuring that tasks and procedures do not put into a

disadvantage any group or individual,

• assessment procedures are transparent, and

• criteria and methods by which students’ work is being judged are made clear to students,

staff and external examiners.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 38

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Student Authentication

In order to ensure that the individual attempting to take an online assessment is authorised, EDU has

thorough authentication process in place. Student authentication is made based on the student’s

unique registration number, name and email address, and ID visual identification. All of these items

are requested and recorded at the start of an online exam and reviewed both automatically through

the authentication application and manually by a human proctor.

Assessments Policy Information

At the beginning of their studies, all students are introduced to the general Assessment Procedures,

as well as the Code of Conduct, covering various topics relating to assessments, and outlining policies

and procedures in the case of misconduct.

Moreover, Assessment Policies are available throughout the academic year to students and faculty

on the learning platform at all times, and can be accessed as needed by students.

Additionally, any information pertaining to particular exams and assessments that is not general in

nature and covered by the general Assessment Policies is outlined together with the Course

Information for the respective Course (sometimes called the Module Outline document).

To ensure complete understanding of these topics, Mentors are available to answer student

questions regarding the procedural and the Help Desk is available on ongoing basis for technical

trouble-shooting.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 39

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Performance Feedback

The ability to receive and provide feedback is essential for further learning and skills development.

In contrast to traditional education and as detailed in the section on eDidactics, EDU will explicitly

train students from the first modules onwards to both give and receive feedback with both peers and

faculty.22

Under the supervision of the Dean, the respective team of tutors and mentors are asked to

continuously review the learning process. In addition to providing students with an independent and

external assessment of their work, this practice helps to ensure that the standards and quality of the

qualifications awarded by EDU are comparable to those of other reputable institutions.

At the beginning of their studies, students are introduced to the general assessment procedures, as

well as code of conduct for assessments. Assessment policies are generally available to students and

faculty on the learning platform at all times. To ensure complete understanding of these topics,

Mentors and Tech Support staff are available to answer student questions regarding the procedural

and technical aspects of assessments.

Additionally, a Student Handbook will comprise all policies concerning assessment. The Student

Handbook will be linked to the collaborative learning platform and will be updated regularly.

22 See the section on the eDidactic Concept for more details, p. 19-23.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 40

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Formative Assessments

Formative assessment will be held within the teaching hospitals and consist of Mini-Clinical

Evaluation Exercise23 (Mini-Cex)24 and Direct Observation of Procedural Skills (DOPS)25 in a clinical

setting. These tests have been developed to demonstrate and test both practical and communicative

skills. During the tests, students will be observed by examiners while performing medical

procedures26. The examiners will record their observations via standardized checklists. Based on

these checklists, examinees receive structured and constructive feedback, to enable them work on

weaknesses and improve strengths. Results will also be recorded within the student’s gradebook but

will not be graded as with summative tests.

Summative Assessment

Summative assessment27 will mainly be based on multiple-choice questions (key-feature tests) under

expert supervision in licensed test centres. The questions will include high quality patient vignettes

suited for testing factual knowledge and clinical decision making28.

23 Alves de Lima, A., Barrero, C., Baratta, S., Castillo Costa, Y., Bortman, G., Carabajales, J., ... & Van der Vleuten, C. (2007). Validity, reliability, feasibility and satisfaction of the Mini-Clinical Evaluation Exercise (Mini-CEX) for cardiology residency training. Medical Teacher, 29(8), 785-790. 24 Norcini, J. J., Blank, L. L., Duffy, F. D., & Fortna, G. S. (2003). The mini-CEX: a method for assessing clinical skills. Annals of internal medicine, 138(6), 476-481. 25 Naeem, N. (2013). Validity, reliability, feasibility, acceptability and educational impact of direct observation of procedural skills (DOPS). J Coll Physicians Surg Pak, 23(1), 77-82. 26 Barton, J. R., Corbett, S., van der Vleuten, C. P., & Programme, E. B. C. S. (2012). The validity and reliability of a Direct Observation of Procedural Skills assessment tool: assessing colonoscopic skills of senior endoscopists. Gastrointestinal endoscopy, 75(3), 591-597. 27 Page, G., Bordage, G., & Allen, T. (1995). Developing key-feature problems and examinations to assess clinical decision-making skills. Academic Medicine, 70(3), 194-201. 28 Wass, V., Van der Vleuten, C., Shatzer, J., & Jones, R. (2001). Assessment of clinical competence. The Lancet, 357(9260), 945-949.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 41

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Performance Feedback & Policies

The ability to receive and provide feedback is essential for further learning and skills development29.

In contrast to traditional medical education, EDU will explicitly train students from the first modules

onwards to both give and receive feedback with both peers and faculty30.

Under the supervision of the Dean, the respective team of tutors and mentors are asked to

continuously review the learning process. In addition to providing students with an independent and

external assessment of their work, this practice helps to ensure that the standards and quality of the

qualifications awarded by EDU are comparable to those of other reputable institutions.

We have developed a longitudinal test system that provides both formative and summative feedback

on the performance of students. This feedback, as well as feedback from students, module

coordinators, tutors and mentors, provides information on whether the learning objectives have been

addressed adequately.

In accordance with other prominent medical schools, the final exam at the end of each module will

cover around 40% for the final mark of each student. For a complete pass of an overall module,

students will need to obtain around 60% of all points to be awarded, consisting of group

assignments, different types of quizzes and exercises, a high-stakes examination, as well as

workplace-based assessements.31

29 Veloski, J., Boex, J. R., Grasberger, M. J., Evans, A., & Wolfson, D. B. (2006). Systematic review of the literature on assessment, feedback and physicians’ clinical performance: BEME Guide No. 7. Medical teacher, 28(2), 117-128. 30 Faux, D. (2006). Systematic Review Of The Literature On Assessment, Feedback And Physicians’ Clinical Performance: Beme Guide No. 7. Education for Primary Care, 17(5), 524. 31This is only an indication and will be subject to change.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 42

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

After each online assessment, students are presented with a short online form that they can

voluntarily fill in, providing an assessment as to the difficulty level of the examination, clarity of the

questions and other key aspects. Moreover, students have the opportunity to reach out to their

assigned Tutor to discuss their personal assessment results.

Written high-stake exams will deliver the same amount and type of questions to all students being

tested. Workplace-based assessment methods (such as, MiniCex and DOPS) have been developed to

increase objectivity by using predefined checklists. A predefined horizon on expectations will ensure

that essays will be graded accordingly. Two examiners (tutors) will grade essays independently to

deal with interrater reliability. However, a variety of workplace-based assessment will be used

throughout the study.

Examiners are introduced to the online examination procedures as part of their initial training at

programme commencement. This training ensures that didactic staff is aware of the latest policies

and procedures and is able to provide support to learners to the highest degree of quality. This

training is repeated and updated as necessary.

We plan to implement a faculty development programme that will train Module Clinical Teachers in

using Mini Clinical Examination Exercises and Direct Observations on Procedural Skills as an

assessment method in a teaching hospital surrounding. Specially trained staff working within the

Dean’s team will be in charge for creating valid multiple-choice questions and key-feature questions.

Assessment staff within the Dean’s team will constantly develop new group assignments, assessment

questions, quizzes and essay tasks. All assessment questions will be stored to build a solid database.

Thereby a variety of examinations can be put together instantly.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 43

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

We will provide an opportunity to have additional assessment which allow to compensate for

mitigating circumstances.

Moreover, to address irregularities in the stability of internet connections, exams are preloaded

before they commence and progress is saved periodically. In such a case, depending on the

circumstances and supervision permissions, a student can resume an examination from the last

saved section.

Cheating is thoroughly defined within the Code of Conduct comprised in the Student Handbook.

Moreover, all students are made aware of examinations procedures, the cheating policy and can

address questions related to this topic with their respective mentors.

Thus, repeated cheating attempts can lead to expulsion from EDU. Any action taken by EDU will

depend on the severity and the frequency of the attempts to cheat. The individual conditions to each

examination and the permitted aids are specified on the student platform. Infringements of these

specifications of any kind will be discussed by the Medical Student Committee, chaired by the Dean

who may install an investigation subcommittee. Offending students will be interrogated about the

incident in an investigative hearing, to which they may bring one other person of their choice for

assistance. The final decision of the investigation committee will be communicated to the student in

writing.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 44

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

STANDARD 5: STUDENT ADMISSION, PROGRESSION

RECOGNITION AND CERTIFICATION

EDU selects students based on their potential to become leading professionals in their field of study,

focusing on personal as well as interpersonal skills. Our target audience are applicants and students

who are at least 18 years of age at the beginning of their studies and have a school leaving certificate

which entitles them to study. EDU provides a stimulating and balanced yet challenging environment

for the next-generation of professionals. Thus, the admission process is driven by fact-based selection

criteria to identify those students committed to the care of patients and inspired to leadership in

evidence-based medicine.

Student admission procedures have to be transparent and comprehensible. These procedures have

to be fit for testing relevant competencies that are necessary to fulfil societies requirements the

teached profession. Furthermore, all policies, processes and procedures concerning admission have

to be re-evaluated on a regular basis, together with students being part of that re-evaluation process.

Age, gender and ethnicity will not have any impact on any decision made. The decision-making

process will be made transparent within the Student Admissions Handbook, together with other

policies and procedures. In addition to formal qualification of the candidates (qualified leaving

certificate of secondary education), candidates need to demonstrate high cognitive skills, but equally

if not more important highly developed social skills and team competence. Leaving grades of high

school diplomas are considered baring less validity. Participation in a secured assessment centre will

be mandatory for each candidate for the admission test. A policy in place will ensure admission of

disabled students. Learners must hold a clean Police Conduct Certificate.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 45

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

With enrollment the students of the EDU are automatically and free of charge accident insurance.

This insurance protection is agreed by the EDU for students with insurances. During their clinical

rotation students are additionally insured with a liability insurance for innocent behaviour. In

addition, EDU does not offer any additional insurance for students, the students themselves are

responsible for this.

The admissions process will comprise three phases:

• Phase 1

Within this phase the candidates will have to fill out a biographical questionnaire, which will then be

evaluated. The candidates will have to prove that they fulfil the formal criteria for being admitted to

an institution of higher education (MQF Level 4), comparable to the Matriculation Certificate

(MATSEC).

• Phase 2

This part of the admission process is an online test which will be performed with rigorous identity

control and strict supervision.

• Phase 3

In this section, structured (online) face to face interviews will be performed, using modern video

conferencing tools. This interview will aim to assess motivation of the candidates and already existing

soft skills of the candidates. Interviewers will be specifically trained for this assessment.

The application will be possible three times a year. The results of the admission process will be

continuously correlated with the progression of the students during their studies in a continuous

quality improvement process. Regulations and bye-laws governing all courses offered include

important details concerning the programmes, among which those pertaining to progression. They

are available on the Registration portal online.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 46

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Students’ workload will be limited to a maximum of 40 hours per week. This is necessary for the

consolidation of the learned content. Additionally, students may decide on their own which time of

the day they would like to study as there are no scheduled learning appointments during the

collaborative learning phase. Furthermore, they are enabled to create their own learning atmosphere

in which they feel comfortable. EDU will try to ensure a maximum of flexibility in terms of student’s

time management.

ACCESS TO LEARNING MATERIALS

Learning content is made available to students in various multi-media formats, including video and

audio, but also in text form and references to publicly available online resources. Videos and audio

materials are regularly accompanied by transcript. Providing a rich set of formats allows the student

to seek out the method that is best suited for each individual.

These materials are primarily made available in the digital Library of each course, with important

materials being labelled as Mandatory. Students may opt to download the learning materials, print

out text documents or otherwise interact with these in a flexible manner.

Details regarding the modules taken are listed in the academic transcript. The transcript of records

is created for each student individually and sent to the student at the end of each module in an

updated version. In this transcript not only grades, but also achieved ECTS points of each module are

listed. Furthermore, each module is described thematically and an average of grades obtained is

calculated. The achieved MQF level for the bachelor is shown transparently.

The pedagogy is regularly used by Candena Digital Education Ltd. in different academic and non-

academic programmes, where the student success rate is carefully monitored and measured. The

current pedagogic concept has evolved through a tested quantitative approach over the course of

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 47

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

10+ programmes, which have reached over 100,000 students. An iterative approach allows the

constant improvement. Regular feedback during each course is taken into account and integrated in

the next programme iteration.

Continuous feedback during the study process of EDU’s students using the digital online platform

will give the opportunity to identify ongoing issues and address them directly. Subsidiary, students

will be asked to fill out online evaluation sheets. Return rates will be documented and evaluation

sheets will be designed using Likert scales and free text spaces. Collected data will be statistically

evaluated and used for medical education research publications. Conclusions out of these data sets

will be used to adapt pedagogy principles.

Every student at EDU will receive a personal digital gradebook, which is used to document the

learning progress of the respective student. Here, the number of examinations, tests and grades

obtained by a student are recorded. Each student has to ensure personally that he or she immediately

checks the registered performance data and, in case of incompleteness or inaccuracy, immediately

informs the course management. Both the student and the tutor have access to their regular

feedback discussions.

Access to the individual student records is provided by the respective module coordinators in the

teaching hospitals, the tutors and the mentors. The student has the possibility to check his or her

student record at any time and to apply for changes or deletions. In principle, only those members

of the faculty have access to the student records, which are currently involved in the lesson of the

respective module. The respective tutor has access at all times and is committed to the highest level

of confidentiality.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 48

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

CERTIFICATION AND NEXT STEPS

EDU students who have attained the bachelor's degree have acquired a solid basic medical

knowledge which allows them to join the Master's degree programme at EDU in order to obtain a

qualification as part of becoming a medical doctor within the EU. In addition, with the completion of

the bachelor at EDU employment in various areas of the health care system is possible. If the bachelor

modules mentioned here have been successfully completed, the student will receive the bachelor’s

degree in medicine. This degree will allow the continuation of the master's studies at EDU.

Furthermore, a bachelor degree would be useful in the following professional fields: Adult nurse,

Children’s nurse, Healthcare Scientist, Genomics, Healthcare Scientist, Molecular Medicine, Higher

education lecturer, International aid worker, international development worker, Mental health nurse,

Midwife, Paramedic, Research Scientist and Science writer.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 49

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

STANDARD 6: TEACHING STAFF

The composition of teaching staff and faculty reflects EDU’s utmost commitment to a modern

outcomes oriented patient centric curriculum centred around the 10 main causes of death. EDU is

developing its faculty and its team by recruiting candidates at all ranks who are passionate about

having an impact in the world and about educating the next generation of physicians and medical

workers. We will invite applications from individuals with expertise and experience in all areas

relevant to our mission.

EDU is committed to an inclusive and diverse environment, and we strongly encourage women and

individuals from historically underrepresented communities to apply.

EDU will be a highly dedicated medical college, which is founded to develop students as excellent

physicians and medical workers, to drive positive change in medical education, and to do good

throughout the world.

EDU is an Equal Opportunity Employer and will be operative in different countries. Therefore, we

specifically invite applicants who can contribute to a diverse, inclusive community. Our online campus

is built on the well-established platform of Candena Digital Education Ltd., which EDU has fully

licensed. This implies that EDU takes full responsibility for all internal quality assurance related

aspects, including the full availability of the digital infrastructure as well as any contribution to

teaching staff topics.

RECRUITING PROCESS

Towards these goals, we will have developed recruiting process and working conditions along

principle rules:

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 50

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

• EDU respects all individuals for their unique perspective and potential to contribute.

• EDU management, teachers and faculty lead responsibly, hold ourselves accountable and

compassionately share constructive feedback.

• EDU create a healthy working environment, recognizing this requires the integration of work

and life.

EDU’s hiring process has three key phases, including planning, recruitment, and employee selection.

• Firstly, we plan and review the appropriate number of additional employees and the required

skill sets needed.

• In the recruitment phase of the hiring process, we try to build a potential pool of candidates

through job postings, job referrals, advertisements, college campus recruitment, posts on the

own website, etc.

• Candidates who respond to these quality requirements will be interviewed and assessed

following a four eye principle, as appropriate given the required role description. This includes

thorough background checks as well as the review of named references of the applicants.

• In the phase of the employee selection, we evaluate information about the pool of applicants

generated during the recruitment phase. After carefully assessing the candidates, we decide

which applicant will be offered the respective position.

The resonsibility for and the governance of the recruitment process is by the Head of Human

Resources.

STAFF FEEDBACK

Anonymous teaching evaluations will also be given in the middle and end of the module. Students

will be asked to assess the strength and weaknesses of the course and their instructors, as well as

what can be improved. Evaluations not only ensure internal quality control, but are also meant to

provide valuable professional development opportunities for all teaching staff. We do not believe in

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 51

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

a "culture of blame" at any time and instead aim to facilitate professional feedback wherever

possible.

Additionally, regular visits to all teaching hospitals are scheduled to continuously observe running

operations as well as monitor the teaching of the students during the clinical phase.

DEVELOPMENT OF STAFF

Once a year a faculty retreat is planned for didactical training, intense exchange between students,

teaching staff, administration staff, managing staff and external stakeholders in order to learn from

each other and to develop new ideas in terms of life-long learning.

To ensure the highest teaching standards, all instructors are required to engage in the introductory

professional training prior to teaching students. The training primarily focuses on the use of the

specific learning platform, good practices in online communication and collaboration, as well best

practice approaches for various teaching and student support scenarios. A specially developed faculty

development programme ensures continuous training of the lecturers.

SELECTION CRITERIA

Vice-Chancellor

The Vice-Chancellor acts as a secretary to the Council. He or she leads the consultation to all internal

as well as external stakeholders in terms of the Annual Report. Jointly together with the Rector he or

she is responsible for the Strategic Plan of the EDU. He or she supports the teaching, research, and

external services and deals with matters of a non-academic and administrative nature.

Responsibilities

§ Non-Academic, administrative leadership of the college

§ Representative of college to external and internal bodies

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 52

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

§ Day-to-day administration of the EDU

§ Day-to-day financial management of the the college

Requirements

§ Business/economics degree or similar at least of EQF level 7

§ Minimum of 5 years of job experience in Institute of higher education Management, and/or

in Public Administration

§ Thorough knowledge of the Higher Education Industry beyond Universities

§ Experience in the HR sector

§ A motivational leader and an ability to enthuse staff at all levels

§ Project management skills

§ Extensive listening and communication skills

§ Track records of success in previous roles

Our minimum profile we were looking in all headship or managerial positions will be an academic

degree of EQF level 7 and a minimum of 5 years of working experience in the respective field relating

to their responsibilities at EDU. We will always look for personalities of entrepreneurial spirit, high-

level of resilience and leadership skills and the will to contribute to an institution of highest quality

standards and ambitious education targets.

Members of the Founding Faculty

The founding faculty consists of leading international experts, committed to quality and outcomes

oriented curricular development. The Founding Faculty provides a sounding board for the Rector and

Dean on all medical matters.

Responsibilities

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 53

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

§ Participation in regular faculty board meetings

§ Advisory function on research strategy

§ Advisory function on curriculum strategy

§ Advisory function on governance

§ Providing and maintaining network

Requirements

§ Are part of an academic environment

§ Long-term experience in teaching students

§ Have extensive clinical experience

§ Long-term clinical researchers

§ Long-term biomedical researchers

§ Internationally situated and networked

Members of the founding faculty are proposed by the Rector. They are doctors or scientists who have earned their national or international merit in their field.

§ The following minimum criteria may apply:

§ Long-term (at least 10 years) clinical experience

§ Long-term (at least 15 years) work experience

§ Long-term (at least 10 years) research with corresponding publication records

§ Leading function in their institutions

§ Chair owner in their field

Medical Faculty

Rector

The Rector is accountable for the overall academic quality of the instutie of higher education, being the representative of EDU to external bodies. He or she is also responsible for the appointment and development of all members of academic and teaching faculty.

Responsibilities

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 54

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

§ Academic leadership of college

§ Representative of college to external bodies

§ Faculty development and recruiting faculty members

§ Setting academic rules and policies

Requirements

§ Medical specialist

§ PhD in Medicine – at least of EQF level 8

§ Fully warranted medical doctor with a licence to practice from the relevant authority

§ Minimum of 10 years of relevant job experience,

§ Minimum of 10 years of clinical experience

§ Minimum of 10 years of teaching experience

§ Minimum of 10 years of long-term research experience

§ Minimum of 5 years of experience in academic administration

§ A motivational leader and an ability to enthuse staff at all levels

§ Project management skills

§ Extensive listening and communication skills

§ Track records of success in previous roles

Dean

The Dean is responsible for the governance of the faculty and the entire learning programme and

regulates programmes of study, methods of assessment, entry regulations, and considers student

requests, among other things. The Dean is supported by the Pro-dean of teaching amongst others

and their colleagues in online learning and teaching methods, nonetheless ultimate responsibility for

the entire study programme rests with the Dean.

Responsibilities

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 55

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

§ Leading and coordinating medical curriculum development

§ Development and implementation of student education strategy

§ Responsibility for all teaching

Requirements

§ Preferably a Medical specialist

§ Fully warranted medical doctor with a licence to practice from the relevant authority

§ PhD in Medicine – at least of EQF level 8

§ a minimum of 10 years of relevant job experience,

§ minimum of 10 years of clinical experience

§ minimum of 10 years of teaching experience

§ minimum of 10 years of long-term research experience

§ minimum of 5 years of experience in academic administration

§ A motivational leader and an ability to enthuse staff at all levels

§ Project management skills

§ Extensive listening and communication skills

§ Track records of success in previous roles

The Dean is in charge for all relevant and updated learning objectives of EDU’s Core Curriculum. He

or she is head of the curriculum committee that is in charge for re-evaluating the curriculum on a

regular basis. This will be operated by using the Cycle of Kern. The Dean supervises the teaching

holistically - also in connected teaching hospitals - with various evaluation instruments and

communicates with module directors, clinical rotation managers, module coordinators and module

clinical teachers and tutors and mentors. The Dean is in charge for planning and designing valid

assessment methods. He or she will integrate the students feedback into the Core Curriculum and

into the structure of Modules respectively. The Dean ensures that students at EDU are familiar with

scientific methods from the outset, which should enable them to treat patients according to the

criteria of evidence-based medicine. For additional countries in which EDU students are being taught,

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 56

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

a coordinator will be set up at EDU, who will organize the curriculum on a country-by-country basis.

The Dean takes care for that new, relevant learning contents are integrated into the Core Curriculum

and coordinated with the partners involved. This also includes checking the contents of the e-book

library regularly. The Dean, together with his or her team, establishes and coordinates the

educational content with regard to faculty development.

The Dean is in charge of course design, content, teaching course, interacting and supporting learners.

Module Directors

The Module Directors are responsible for the quality of all learning objectives of each module and

contribute to the continuous enhancement of the medical curriculum.

Responsibilities

§ Cross-checking learning objectives of each module

§ Participation in curriculum committee possible

§ Contribution in the regular evaluation process of the curriculum

Requirements

§ minimum of 3 years of experience as a leading member of a teaching hospital

§ MD/PhD in Medicine – at least of EQF level 8

§ minimum of 3 years of experience as medical specialist in related area

§ Fully warranted medical doctor with a licence to practice from the relevant authority

§ Commitment to EDU`s core curriculum and learning objectives

§ At least one module director for each module necessary (9 (bachelor) + 6 (master) = 15 module directors)

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 57

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Assessment Designer

The Assessment Designer is responsible for the development of a comprehensive assessment system

in alignment with the medical curriculum. This includes the design of MCQ key feature test items and

test scores, monitoring of test performances, design of workplace-based assessment protocols as

well as the coordination of the delivery of student assessments.

Responsibilities

§ Design of MCQ key feature test items and test scores

§ Monitor and store student test performances

§ Communicate test performances with mentors

§ Provide statistical test performance data

§ Design workplace-based assessment protocols

§ Coordinate delivery of student assessments

Requirements

§ Graduate from medical school or equivalent academic qualification (e.g. psychology), at least of EQF level 7

§ Background in educational measurement

Annotation: The following exemplary degrees can apply for the position Assessment Designer:

Psychologists, Sociologists, Physicians, Educationalists, Nursing Scientist, Biomedical Scientist,

Master of Medical Education, Master of Public Health et cetera.

Curriculum Designer

The Curriculum Designer is responsible for creation and review of learning objectives as well as the

evaluation and design of respective modules of a programme.

Responsibilities

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 58

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

§ Create and review learning objectives

§ Design group assignments

§ Evaluate and design Modules

§ Develop and manage relationships to existing partners

§ Communicate goals of content delivery

§ Monitor performance and content of tools

§ Identifying ways to improve content and the product

Requirements

§ Graduate from medical school or equivalent academic qualification (e.g. psychology), at least of EQF level 7

§ Background in teaching

§ Background in education

§ High analytical skills, desirable experience in curriculum design

Annotation: The following exemplary degrees can apply for the position Curriculum Designer:

Psychologists, Sociologists, Physicians, Educationalists, Nursing Scientist, Biomedical Scientist,

Master of Medical Education, Master of Public Health et cetera.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 59

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Teachers and Tutors

Module Clinical Teacher

Module Clinical Teachers are responsible for all teaching efforts during the clinical rotation phases

for their respective modules and contribute to the clinical skills development of students. A resident

physician (intern = assistant doctor = resident) has successfully completed his medical studies with

EQF level 7 or 8 and works as a physician in a respective department. Within the scope of this

residency period, he will be trained for becoming a medical specialist. As a resident physician, he is

already fully medically active and responsible. In order for students to be integrated and taught by

resident physicians during their clinical rotation, it makes sense for them to have worked clinically

for at least one year and to have familiarized themselves with their professional life to.

These Module Clinical Teachers have already successfully completed their medical studies, often they

were students themselves not so long ago and are therefore able to put themselves in the mindset

of the current students. Students at EDU are taught according to the learning objectives listed in the

curriculum, which must be relevant for medical students. It is therefore not necessary for medical

students to be taught at specialist level within the framework of clinical rotation.

Responsibilities

§ Teaching during clinical rotation (CR)

§ Development of clinical skills

§ Possible member of EDU´s mentorship programme

§ Possible member of the Curriculum Committee

Requirements

§ Graduation from medical school , at least of EQF level 7

§ Fully warranted medical doctor with a licence to practice from the relevant authority

§ Resident

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 60

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

§ At least one-year clinical experience, specialised in the area of their responsibility

§ Dedication to medical education and life-long learning, assessed in job interview

§ Member of EDU´s teaching hospitals

Module Clinical Teachers (extra-functional)

The Module Clinical Teachers (extra-functional) assist Module Clinical Teachers in developing

students’ factual knowledge, communication and practical skills.

Responsibilities

§ Teaching during clinical rotation (CR)

§ Development and facilitation of factual knowledge, communication and practical skills.

§ Possible member of EDU´s mentorship programme

§ Possible member of the Curriculum Committee

Requirements

§ Graduation certificate (Psychology, School of Physiotherapy, School of Nursing, Paramedic School, or equivalent ), at least with EQF level 6

§ At least one year clinical experience, specialised in the area of their responsibility

§ Dedication to medical education and life-long learning, assessed in job interview

§ Member of EDU´s teaching hospitals

Tutors

Tutors at EDU are responsible to continuously supporting students in achieving the learning

objectives of each module and to collaborate with the community on a daily basis.

Responsibilities

§ Supporting students in achieving learning objectives every week per module

§ Delivering, evaluating and grading of group assignments

§ Delivering, evaluating and grading of quizzes, fill in the blanks, essays and other assessments

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 61

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

§ Moderating group discussions and providing expert feedback

§ Integrating Expert Know-How

Requirements

§ Existing advanced didactic knowledge

§ Proficient with digital tools and technologies

§ Fluent in spoken and written English

§ Graduation from medical school, psychology or equivalent), at least of EQF level 7

Annotation: Tutors need a graduation certificate of either a medical school, psychology or an

equivalent higher education background, at least of EQF Level 7. Tutors do not need to have any

subject-specific training as they do not deliver any lessons. They serve to facilitate and moderate

small group collaborative learning. EDU pursues a learner-centred approach, in which students must

actively acquire knowledge and not passively follow a lecture or similar course. Tutors should have

a general medical expertise and strong communication skills. The following exemplary degrees can

apply for the position as a Tutor: Psychologists, Sociologists, Physicians, Educationalists, Nursing

Scientist, Biomedical Scientist, Master of Medical Education, Master of Public Health et cetera.

Tutors will be hired who have a medical background. Additionally, they will be trained by colleagues

who have comprehensive experience in tutoring using a collaborative learning platform. Additionally,

training for tutors will be organized on a regular basis.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 62

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Mentors and other supporting roles

Mentors

Mentors are responsible to support the personal and professional development of the students.

Responsibilities

§ Personal à supporting learners in creating work-life balance, building confidence

§ Professional development à supporting learners in networking, establishing goals

§ Skill development à supporting learners with communicating, managing time, increasing clinical skills

§ Academic guidance à providing guidance for learning administrative skills, understanding department values, developing relationships

§ Provide inspiration as a role-model

§ Provide emotional and career support

§ Facilitate insight and change

§ Help developing mentee`s goals

Requirements

§ Minimum of 1 year of academic experience

§ Minimum of 1 year of relevant job experience

§ Empathetic personality and good communication skills

§ Strong digital literacy

§ Graduate in higher education, at least with EQF level 6

Annotation: To name a few, Mentors can have a degree in the following exemplary subject: Medicine,

Psychology, Sociology, Paedagogy, Nursing Sciences, Biomedical Sciences, Public Health,

Epidemiology, Biology, Business Administration , Economy et cetera.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 63

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Technical Support

The Technical Support is responsible for responding to learner technology-related queries, thus

ensuring a smooth user experience across the platform for all learners.

Responsibilities

§ Assisting learners with technical difficulties as first level support

§ Assisting faculty with technical difficulties as first level support

§ Reporting, tracking and communicating bugs to the technical operations team

§ Supporting users with special accessibility needs

Requirements

§ Minimum of 3 years of work experience in an IT- and support-related role

§ High digital literacy

§ Empathetic personality with good communication skills

§ Graduate in higher education, at least of EQF level 6

Media Support

The Media Support is responsible to responding to learner information-related queries, thus ensuring

a smooth user experience across the platform for all learners.

Responsibilities

§ Ensuring the accessibility of learning content across the platform

§ Responding the learners and faculty requests for information on media-related questions

§ Communicating technical requirements for the use of learning applications

§ Ensuring the continuous update of course schedule

§ Supporting teaching staff and mentors with the organisation of live sessions

Requirements

§ Minimum of 3 years of relevant work experience

§ High digital literacy

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 64

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

§ Empathetic personality with good communication skills

§ Graduate in higher education, at least of EQF level 6

Clinical Rotation Managers

Clinical Rotation Managers assist (or work together with) the Dean in developing and implementing

Faculty Development in teaching hospitals.

Responsibilities

§ Support Dean in communication between EDU and the Clinical Directors and Chief Physicians

regarding the implementation of the curriculum during clinical rotation

§ Contact Person for Module Coordinators in teaching hospitals according to curriculum of clinical rotation and didactic approach of EDU

§ Can be part of the curriculum committee

§ Possible member of EDU´s mentorship programme

Requirements

§ Graduation from medical school , at least of EQF level 7

§ preferable a Master of Medical Education – EQF level 7

§ minimum of 3 years of clinical experience

§ minimum of 3 years of teaching experience

§ minimum of 3 years of research experience

§ Dedication to medical education and life-long learning, assessed in job interview

§ Depending on the cooperation partners, the managers can be employed in the teaching

hospitals or at EDU.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 65

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Module Coordinator

The Module Coordinator is responsible to coordinate the schedule of students in teaching hospitals

and acts as contact person for clinical teachers during the clinical rotation phase.

Responsibilities

§ Contact Person for students in teaching hospitals

§ Contact Person for Clinical Teachers in teaching hospitals

§ Facilitates workplace-based Assessment at the end of Clinical Rotation

§ Can be part of the curriculum committee

Requirements

§ Minimum training qualification at EQF level 5

§ Minimum of 3 years of work experience

§ Member of a teaching hospital

§ Committed to EDU`s core curriculum and learning objectives, and EDUs Quality Assurance Standards & Policies

Annotation: The following exemplary degrees can apply for the position Module Coordinator: Nurses,

Paramedics, Physiotherapists, Secretary, Office Assistant et cetera.

Appointment to a Professorship for Medicine

Associated professors and professors are appointed by the Vice-Chancellor and the Rector of EDU,

after receiving recommendations from the Appointments Committee.

The comprehensively documented appointment procedure for professorship and the candidate list

must be accessible from all levels of the institute of higher education hierarchy, escpecially for the

Dean, the Rector and the Vice-Chancellor.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 66

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Appointments Committee

The Appointments Committee shall be convened by the Rector, who shall be the head of this

Committee. The Vice-Chancellor and the Dean are members of the Committee as co-chairmen. 4

nominated members of the teaching faculty of EDU as well as 2 internationally recognized experts

from the academic field of medicine and 2 students from EDU also have their seat and in each case

one vote in the Appointments Committee. An applicant shall be confirmed if he or she receives the

vote of the chairman or one of the co-chairmen and another seven members of the Committee.

The Following are the criteria that ought to be followed by the Appointments Committee:

• Demonstrated Quality in Teaching documented by reports submitted by the Rector or Vice-

Chancellor, including number of course taught, course content, creation of content intended

for eLearing, students feedback, new course development, development of teaching

materials, teaching effectiveness, as well as the number of undergraduates and postgraduate

students for whom the candidate has responsibility

• Research Output documented in original research leading to publication in refereed national

and international journals, refereed conference proceedings and books in one’s academic

field. As well this category may include projects in industry or community as long as such

work is suitably documented, to highlight the research questions being pursued and the

outcomes achieved, through peer reviewed scholarly publications or reviews of international

standing.

• Commitment to EDU and society would be evidenced by the candidate’s contribution to

society and the Education System at large and in particular to the administration and

development of the Institute of higher education, including contribution as Board Member,

Examiner, Course Coordinator and other related duties and/or society through one’s

academic and related professional expertise.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 67

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

• A research-oriented doctorate (Ph.D. or equivalent) is required for obtaining the two

academic degrees.

• House appointments - future PhD graduates of the EDU - or the appointments of EDUs

teachers - tutors, mentors - are not permitted.

The following are the criteria outlining the requirements for promotions for academics to the

indicated level within the teaching faculty:

Associate Professor

Awarded following a sustained record of excellent academic work normally carried out on a Senior

lecturer level, including solid contributions to knowledge and to College affairs in general.

An applicant for promotion to Associate Professor should

• posses a solid track record in teaching;

• have published at least 15 peer-reviewed papers throughout his or her academic career;

• achieved international recognition in mainstream academic circles for accomplishment

in his or her field of specialization;

• have a academic track record in the creation of online course content and eLearning,

which is highly welcome and shall also be taken into consideration;

• make it possible to request a peer evaluation of the applicant's research performance

from other universities or technical colleges.

The direct contribution to EDU, the society, culture or economy in large and its service to the

international community, is also considered, and, if this is largely enough in the discretion of the

Appointments Committee, to compensate other criteria in part.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 68

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Professor

Awarded for distinction and excellence of academic and professional achievement that is recognised

at the international level.

An applicant for promotion as Professor would normally

• have served at least for five years as associate professor at EDU or as Professor of another

medical institute of higher education of medical college ;

• demonstrate to the satisfaction of Vice-Chancellor and Rector excellent scholarship,

mentoring and leadership;

• require a sustained record of peer reviewed papers;

• make it possible to request a peer evaluation of the applicant's research performance

from other universities or technical colleges.

The direct contribution to EDU, the society, culture or economy in large and its service to the

international community, is also considered, and, if this is largely enough in the discretion of the

Appointments Committee, to compensate other criteria in part.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 69

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

STANDARD 7: LEARNING RESOURCES AND STUDENT SUPPORT

ACADEMIC RESOURCES

The academic resources of the EDU comprise numerous monographs, extensive runs of journal

literature, and covers a wide range of electronic resources to provide a comprehensive coverage of

literature for each student.

Students gain full access to an expanding digital library. EDU’s digital library is the key pillar for

information retrieval and supports the teaching and research programmes of EDU through services

which include excellent reference facilities, library and information literacy instruction,

bibliographical consultancy, online compilations of bibliographical guides, overseas document

supply, online searching, and a dynamic web portal – all in a digital, easy to access format.

It is paramount to note that the academic resources will follow the student wherever he or she

decides to focus on the given learning material. A complete and comprehensive digital library will

provide maximum flexibility yet does not compromise on the quality of the resources available. In

responsibility to our environment, we recommend working with online material where possible. This

can be seen as the foundation of learning in addition to critical thinking and note-taking by the

students. The respective student access to all academic resources is managed by the student

administration office as well as the technical support team.

All services will respect the EU guidelines to prevent violation of copyright regulations and students

will be informed on their rights to access, download and use digital material as appropriate.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 70

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

STUDENT SUPPORT

There are various support structures in place at EDU aimed at helping students with their individual

problems. These structures have been reviewed carefully and all information about them can be

found on EDU’s website. A student with a problem can refer to one of the structures below depending

on the nature of their problem. Students are informed about the available resources actively during

their induction week. Moreover, this information is available and accessible to students in the

“Programme Information” section which students can access anytime on the learning platform.

Additionally, Tutors and Mentors will remind students of these resources when adequate, on a case-

by-case basis.

Mentoring

Students receive active support and assistance to ensure they get the most of their learning

experience. Mentors engage with students to motivate and to learn the needs of the individual

student and to improve their respective learning path.

Students Advisory Centre

Students who have problems related to their academic courses can make use of the services of the

Student Advisory Centre.

Disability support help desk

Students experiencing problems due to physical or cognitive problems can seek help via this help

desk. Students with a disability or a chronic illness need an individual consultation. Students are

encouraged to make immediate contact with the employees of the Dean. This is necessary in order

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 71

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

to assist these students in the planning of their studies so that applications for disadvantage

compensation can be processed and integration assistance can be made available. Individual

consultations can be arranged at any time and will be communicated directly with the respective

Tutor, Mentor and Module Coordinator. Initial contact can be made via a specially created section of

the Digital Learning Platform.

Misconduct Committee

Students who are experiencing sexual harassment, be it verbal or physical, can seek help from the

Misconduct Committee, which is directly overseen by the Dean. Sexual harassment as well as

unprofessional behaviour of employees or students at EDU and their partners can be reported at any

time. This includes all forms of discrimination, which can also take place within the scope of e-

learning, but also in the context of practical phases. Complaints of any kind can be communicated at

any time to the employees of the Dean’s team. The corresponding contacts are presented on the

internal learning platform. Each case will be addressed strictly confidential. Misconduct and

harassment against students must be corrected. Repeated misconduct will lead to far-reaching

consequences, which prohibit direct contact with students, up to the termination of the employment

contract.

Counselling Services

Personal counselling is provided for students experiencing problems of a more personal nature.

Dedicated mentors are available to directly support students onsite.

Technical Hotline

Students have access to a technical support 24/7 to ensure a professional working environment and

get instant technical assistance when needed.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 72

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Dean

If a student has not found help from any of the above bodies, they can get in contact with the Dean

directly.

IT Services

EDU IT Services is part of the Director of Digital Learning’s organisation and responsible for the

internal IT infrastructure, offering a range of facilities and services to assist members of staff and

students with their IT-related needs. This includes agreements with major software providers as well

as innovative technology offerings.

The student learning platform connects the students to each other as well as to EDU. It provides

access to learning materials such as library access, online journals and periodicals and the electronic

Student Information Management System.

Collaboration, Innovation and Knowledge Transfer

EDU has invested significantly in its learning infrastructure and in the technical expertise to support

it. Through continuous exchange with various innovative technology as well as education related

start-ups, EDU strives to apply the latest and most efficient technology towards better education.

The founding faculty of EDU is continuously collaborating with the leading, international institutions

to ensure that teaching as well as latest research results can be transferred and considered for

potential integration into the curriculum.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 73

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

The rigorous setup of its quality assurance system will enable EDU to empower students to speak up,

to provide constructive feedback and to benefit from an open, respectful transfer of knowledge and

experiences.

These outlined procedures aim to affect every member of the student and do not stop on the student

level. Regular exchanges beyond faculty meetings and input from selected experts will help to nurture

a vibrant and stimulating overall atmosphere at the EDU.

STANDARD 8: INFORMATION MANAGEMENT

Our online campus is built on the well-established platform of Candena Digital Education Ltd., which EDU

has fully licensed, or otherwise integrates with this platform. This implies that EDU takes full responsibility

for all internal quality assurance related aspects, including the full availability of the digital infrastructure

as well as any contribution to teaching staff and information management topics.

STUDENT LIFECYCLE – CORE PROCESSES

EDU's User Management and Information System (UMIS) is being developed as a solution designed

specifically for the operation of collaborative online learning environments and programmes. The system

will be built around common, defined data structures, corresponding workflows and strict role-based

access. This structure is at the core of empowering the key processes needed for a well-rounded digital

institute of higher education experience:

1. Marketing

2. Admissions and Enrolment

3. Student Management System

4. Course Selection

5. Assessments, Examination and Grades

6. Financial Management

7. Granting of Degrees

8. Alumni Management

9. Faculty Management

All functional modules will be built on top of the learning platform controls ensuring high-level of data

security, event auditability and consistency.

1. Marketing

The Marketing core processes are designed to enable the efficient and effective programme promotion

activities for the purpose of creating awareness among potential candidates. To support the effective

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 75

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

course or programme delivery the platform provides marketing capabilities which can be used in all stages.

The functionality includes the segmentation, referral tracking, marketing campaign tracking,

communication engagement and reporting.

2. Admissions and Enrolment

The Admissions and Enrolment management modules optimize user registration, the enrolment process

and the user on-boarding process by providing thorough module functionality, as well as predefined and

easy to modify process templates. The enrolment records are maintained throughout the students’

lifecycle, providing semi-automated enrolment status management and automatic event recording of all

activities related to the enrolment.

The procedural steps in the Admissions and Enrolment commence with application management. The

following steps are taken within the Admissions and Enrolment process:

• As a first step, the student goes through the online application process, creating a record in our

Applicant Data Management System. This online tool offers functionality for the Applicant ID

Management and the creation of the required credentials for each applicant. A check for

completeness of the uploaded documents is carried out and payment of the application fee is

concluded;

• The Documents uploaded are validated in accordance with documented standard procedures;

• One or several feedback loops are conducted with the applicant in accordance with documented

procedure;

• The application process for an applicant is either completed, keeping the applicant idle for the

next application period or the process is terminated;

• The application is documented in accordance with record keeping procedures;

• The application records are transferred to application evaluation;

• For the evaluation of applications, the six-eye-principle is used to validate the completed records;

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 76

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

• The completed records are ranked according to published criteria, which depend on the academic

programme offered;

• Starting from the top of the list, records are “admitted”;

• The status of the application is communication to the student, namely whether they have been

admitted, short-listed or not accepted;

• The students who have been admitted confirm their place of study by digital signature, thus

reserving their study place;

• The admissions data and records are documented in accordance with record keeping procedures;

• The Matriculation process commences with the receipt of the data from the admissions process;

• Admitted applicants hand in the rest of their personal information required for matriculation:

• The admitted applicants carry out the payment of the inscription fee, as well as first semester

tuition;

• The Student ID as well as credentials for the online learning platform are issued;

• The data and records generated in the matriculation process are documented in accordance with

record keeping procedures.

3. Student Management System

The Student Data and Study Record (Student Management System) module facilitates access and

management of all critical student data and records. It helps course administrators and teaching staff to

obtain 360-degree students view and monitoring. The module provides management of:

• Identity verification

• Credentials

• Documents

• Payment and fees

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 77

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

• Administrative contact

• Attendance and resource allocation

• Assessment and examination results

• Grades and reports

The processes around the Student Management System are as follows:

• The Student Management Systems received the data and records generated during the

matriculation process;

• The Core Student Data record is established and maintained as well as rights managements;

• Academic Achievement and Examination Data records are established, as well as the rights

managements that control accessibility to this information;

• Documented record keeping procedures are carried out, ensuring that all changes as well as the

authors’ identity are recorded and backed-up.

4. Course Selection

The procedural steps behind the Course Selection process are set out as follows:

• The information from the Student Management System is received;

• The eligibility of a student to select particular courses is established;

• The student selects the courses he is eligible for in a managed process:

• The student is in inscribed in a particular course;

• The student selection is recorded in the Student Management System;

• A grading requirement is created for the particular course.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 78

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

5. Assessment, Examination and Grades

The learning platform integrates with selected partners offering assessment authoring and examination

solutions. The support includes assessment and examination results archival for auditing purposes. The

Gradebook offers input and multi-role approval of the activity (either on assignment, examination, test

or other inter-course activity).

Procedurally, the Platform covers the following steps in the Assessment, Examination and Grading process:

• The Academic Teacher receives records from the Course level, qualifying a student for one or

several examinations;

• The student completes the necessary online examinations;

• The Academic Teacher reviews the examination results as well as other assessments and approves

the final grade for the course;

• The Academic Teacher digitally signs for the grade;

• The individual student data is transferred to the Student Management System, recorded, locked

and secured;

• Documented record keeping procedures are carried out, ensuring that all changes as well as the

authors’ identity are recorded and backed-up.

Within the examination process, EDU makes use of Exam Authoring solutions and proctored online

examination delivery, outlined below:

5. a. Assessment Authoring

Fair and secure assessment procedures commence with the exam authoring process. Quality control is

central to high quality assessment. For this reason, EDU will partner with leaders in exam authoring

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 79

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

providers, like GradeMaker, that allow us to utilise outstanding solutions for the planning, review and

approval processes of new assessments.

EDU’s exam authoring solution will support a wide range of question types, allowing us to provide rich

assessments that test candidates knowledge in comprehensive ways:

● multiple choice (with variants)

● short response

● extended response

● shared stimulus

● composite (multi-part) items with additional content blocks as required, using a

wide variety of stimulus material and complex item numbering

In practice, EDU exam authors will have the following capabilities at their disposal:

• Instant item preview

Authors can instantly preview the items they are working on, in print or onscreen delivery format. This

reduces the need for further changes downstream.

• The mark scheme is created in parallel with the item

Item authors create mark schemes alongside the item, ensuring tight coupling of these two critical

documents. This makes item review and test construction more efficient and easier to do. Users have mark

scheme layout options, making it straightforward for an exam body to introduce tabular mark schemes.

• Tools to link items directly to the syllabus

Our solution allows the mapping of items to the syllabus, an essential feature of well-planned test

production. Each item can easily be linked to four different tables of syllabus content, with ‘primary’ and

‘secondary’ mappings to every table. This significantly increases the exam boards’ control over test

coverage planning.

• Author tracking

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 80

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Our solution automatically tracks author names, making it easier to identify authors by results (through

data downloads), and supporting better author quality review.

• Adding additional documents

Some tests require authors to prepare ‘additional documents’, like formula sheets or pages of graphing

papers. EDU allows authors to upload the required additional material and hold them against the relevant

item or paper so reviewers can check everything is ready.

• Full copyright management

EDU tracks the copyright status of every piece of artwork, providing an overview of artwork status for

subject officers at every stage of test production. An item cannot be approved until copyright permission

has been cleared, eliminating the risk of copyright breaches.

5. b. Online Assessment and Proctoring

Remote proctoring will allow EDU students to take an assessment at a remote location with maximum

exam integrity. Online Assessment Proctoring involves synchronous remote monitoring by a human being

or a video recording of a student’s behaviour during the exam. Online proctoring ensures that people

taking the test are what they claim to be, safeguarding against test-takers engaging in any activities that

constitute cheating during examinations.

EDU will make use of online proctoring, in several ways, depending on the requirements of each

examination. In particular, online assessment proctoring will be implemented in three ways:

• Live online proctoring

A qualified proctor will keep watch on the student from a remote location through live audio-video and

screen share feeds. During the entire examination, the proctor will monitor the student in real time, making

use of the students’ webcam, microphone and share-screen.

• Recorded proctoring

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 81

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

With recorded proctoring, a student will take the examination while being fully recorded. The recording of

the audio-video and the screen share is stored and later reviewed for any red flags.

• Fully automated proctoring

With fully automated proctoring, along with recording, the feeds are also monitored by the system for

anything suspicious with advanced analytics. Triggers like background speaking, abnormal movements or

other indicator are continuously monitored and flagged. Existing tools like keyboard analysis, facial

recognition, and sound recognition are being expanded to discern cheating. These rely on factors like head

position or movement, facial expression, and typing rhythm. Thus, online proctoring tools provide an

outstanding level of security for exams that are taken remotely.

Depending on the test in question, the appropriate form of proctoring combined with secure locations and

devices will be used in order to ensure examination integrity.

However, for online proctoring to be successful, it needs to sit on a robust platform. It is necessary to

maintain standards of excellence and deploy complex logistics. To ensure maximum security, EDU’s online

proctoring solutions will provide the following key features:

• Secure Authentication

The proctoring system verifies test-takers using a secure identification process. These systems help in

securing candidate authentication using advanced techniques of facial recognition or biometric scanning.

From the student perspective, on beginning the exam, the application assesses the computer and webcam.

The student must confirm his or her identity by holding up their ID to the camera. The student identity can

also be verified through facial recognition. Further still, students might be asked to type a short phrase so

that their keystrokes are analysed and compared to previous samples.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 82

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

In other cases, a password known only by the proctor is used to begin the test. It makes it possible for the

proctor to gain control of the student’s computer to enter the password. During the exam, a lockdown

mechanism may be used to bar students from opening other web browsers.

• Secure Delivery

The proctoring system takes virtual control of candidate's computers, transforming remote assessment

locales into secure workstations.

Hence, students have the ability to take the exam wherever they choose, be it in a residence hall or

apartment.

However, depending on the examination, EDU may choose to conduct the assessment in a given location

that has been assessed as appropriate for such purposes.

• Live Video Monitoring

Test takers are monitored live via the remote proctoring system. This output is relayed to a human proctor

in real time. The proctor is then able to observe the student’s eye movements or other behaviours that

amount to signs of cheating. A report is compiled afterwards.

• Behavioural Alerts

The proctoring system automatically alerts examiners to suspicious user behaviour, saving time in the

review process and significantly reducing the rate of human error. These instances are reviewed by the

faculty later. These practices allow remote proctoring to flag suspicious behaviours.

• Session Review

Entire test sessions are recorded and can be reviewed, complete with annotations and automatically

flagged activities. The real-time video and audio feeds recorded during the test can be easily used for

future references.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 83

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

6. Financial Management

The Financial Management module allows the creation of predefined fee structures, pricing schemes,

individual payment plans and provides financial charges handling. The functionality includes the payment

collection, dunning and handing of the late receivables. A variety of the payment methods is supported,

including SEPA payment, PayPal, and credit card payment.

Financial Management processes run in accordance with the following steps:

• Semester Tuition fees for students are issued;

• The receipt of payment is checked;

• The status of the payment is issued as “in good standing” or “not in good standing”;The status of

the payment is communicated to the student.

7. Granting of Degrees

The process of granting degrees runs as follows:

a. All records from the Student Management System are received, including underlying data;

b. The Six-Eye-Principle is used to validate each student record;

c. The final invoice is issued;

d. The status of the final invoice is checked and if found “in good standing”, the degree granting

process proceeds to the following step;

e. The Degree is issued and underlying transcripts are documented in accordance with

documented standard procedure, ensuring that all changes are back-up in a redundant, secure

system;

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 84

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

8. Alumni Management

The Alumni Management process ensures that records from the degree granting process are received and

stored in accordance to documented procedures.

9. Faculty Management

The Human Resource Management module capabilities include the organizational design, contact

management and workflows for other user roles recognized by the learning platform. The functionality

includes organizational directory, time off management, and reporting.

Support Modules

The core functionality of EDU’s User Management and Information System revolves around continuous

process improvements and its automation using workflows, standardization via checklists and effortless

audit trail preservation.

The learning platform enables automatic monitoring of the processes for proactive notification and

alerting. The system automatically tracks the attributes associated with the individual process instances

and detects violations. All events are recorded and immutable, preventing the unauthorized tampering of

the process event history.

1. Course and study programme management

The module provides tools for design, implementation, delivery and monitoring of the learning

environments. It streamlines the information flow from all accompanying functional modules and directly

interacts with EDU’s Online Course Management System.

2. Documents

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 85

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

All documents managed within the learning platform are handled by the Document Management Module.

It is used to track, manage and store documents, maintain the access control, history tracking and control

the document/record workflow. The functionality includes:

• Metadata management both for manual entering and automated generation

• Form design, data capture and processing

• Security via digital signatures, access control and alteration protection

• Rule-based document workflow

• On-demand, long term and archival grade storage

• Full-text search (for predefined data types)

• Versioning

3. Digital Assets

The Digital Assets (including documents) used within the online learning environment are enriched

according to their user types, tracked for the activity and engagement. The module encapsulates the

integration with the major internet platforms to provide the extended metadata retrieval, analytics and

delivery. For content with the restricted access the predefined rules are available to respect the licensing

details.

4. Multi-channel communication

Effective communication for online courses and programme is realized using multiple channels. It includes

one-to-one messaging and contact management, group conversation between multiple recipients,

automated notification delivery, newsletter distribution and ticket-based problem resolution.

5. Reporting, Analytics and Alerts

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 86

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

The learning platform utilises many tools to the allow tracking and analysing of the learning

course/programme to draw insights into the process. Predefined ad-hoc and on-demand reporting is

available for all processes, and it’s easy to customize to extend. Analytics functionality is available for all

predefined processes.

6. Offline Event, Training and Course Integration

The module provides the functionality to integrate offline events, training and courses via activity

definition, scheduling, attendance and communication. Each offline resource can be attached to a specific

course or individual assignments.

Learning Platform

The key design elements of the learning Platform used by the EDU are:

● Automation to reduce the operative and administrative overhead associated with

operating learning environments scaling from dozens to thousands of participating users, while

reducing the need to manually process data managed by the platform (hence reducing the surface

for possible data misuse and/or modification).

● Role-based access provides strictly controlled logical separation of access permissions

based on the least amount of privileges needed for the individual roles. The roles can be adjusted

granularly to address specific requirements, reviewed easily and changes are audited.

● Transparency and audit to maintain confidence in Platform services and data processing.

Under all circumstances it is possible to review how data is used, for what purpose, to what extent,

and by whom.

While implementing and operating these solutions, EDU works together with partners or customers to

ensure the following areas of interest are always well addressed:

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 87

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

● Responsibility definition between EDU and the customer pertaining to data security and

privacy. EDU proactively supports the customer to help identify all the data assets, classify them

in terms of importance, specifying ownership and acceptable use.

● Security awareness is promoted throughout all stages of the learning platform

implementation and operation.

The specific URL for each didactic programme offered by the EDU will be specified separately.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 88

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

TECHNICAL QUALITY REVIEW AND SUPPORT ELEMENTS

Description of Controls

Internal control is a process that will be thoroughly implemented by EDU management and adhered by all

employees. It consists of the policies and procedures that can be summarized in four interrelated areas:

Control Environment

EDU or platform operation partners use a functional organization structure which provides a framework

for operational effectiveness, appropriate segregation of duties, including the separation of the planning,

execution and business operations.

EDU or platform operation partners have formalized hiring practices to determine whatever new, re-hired

or transferred employees are qualified to perform their individual job functions and responsibilities. Job

functions and employee performance is periodically reviewed.

Risk Management

EDU has processes in place for the on-going identification and management of current business risks. Risks

are identified and managed through prudent business practices that include a high standard of ethics,

standardized personnel practices, watchful contract review.

Monitoring

EDU or platform operation partners maintain a formal, documented, institution-wide information security

programme which aligns with industry standard security policies, standards and procedures. Periodic

internal audits of the processes and controls are in place.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 89

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

EDU or platform operation partners utilize various automated systems and 3rd party services to monitor

the availability, performance, operational data and security of all the deployments of the learning

platform, used infrastructure and systems. Alert notifications are generated and corrective actions are

initiated, as appropriate, when such events are triggered. Documented escalation policies and procedures

provide guidelines in the event of security breaches, non-security incidents, and service outages.

Automated monitoring systems are supplemented with manual log and access reviews. Performance and

availability reports are produced and reviewed monthly by the management team.

INFORMATION AND COMMUNICATION SYSTEMS

EDU or platform operation have documented internal communication policies and procedures to ensure

all employees understand their individual roles and responsibilities concerning controls and to ensure that

significant events are communicated in a timely manner. EDU or platform operation partners perform

periodic security trainings.

EDU or platform operation partners have an internal support policy that defines the procedures and

guidelines in the event of system failures. EDU has an on-call team that provides 24/7 monitoring and

support for production systems.

General Information System Controls

EDU or platform operation partners are developing and documenting formal policies and procedures for

its operational areas including: data center usage, development, project management, production

management, technical operations, quality engineering, security operations, hiring and terminations.

Change Management

Changes implemented to the learning Platform and individual production instances are subjected to a

change management process. To provide assurance, all changes are authorized, tested, properly

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 90

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

implemented and documented. Base component of the change management within EDU is the Product

roadmap, the document that reflect the business objectives of EDU. The roadmap is updated every 3

months to embrace changing business requirements.

Requests for change are collected, categorized, and prioritized using project management tools. All

planning, in-progress and implemented changes are audited and periodically reviewed. Change

management framework is in place, as well as proper segregation of duties for the initiation, solution

design and implementation, testing, approval and verification of changes.

Operating system changes, upgrades, patches and security fixes released by the operating system vendor

are evaluated by systems administrator to determine critical changes for the production environment.

Once a set of patches has been identified by the system administrators, they are tested in a pre-production

environment before being released into the production system. The changes to the production

environment can be implemented only by authorized members of the operations team.

Incident Management

EDU or platform operation partners have formal escalation policies and procedures that address when

incidents should be escalated and who should be notified in order to support the production service

delivery. All incidents are tracked, reviewed and analysed.

Backup and recovery

EDU or platform operation utilize the combination of real-time mirroring, online replication and off-site

storage to protect data.

• For the availability and redundancy all the operational data is mirrored:

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 91

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

o On the local machine using RAID

o To the physically separated environment for the purpose of instant fail-over

• At least 4 “hot” snapshots are performed daily for immediate recovery in case both primary and

hot-standby database servers would fail.

• Daily backup is encrypted and stored using object storage for a minimum of 7 days.

• Weekly backup is encrypted and stored using object storage for minimum of 4 weeks.

• Monthly backup (conducted at month end) is encrypted and stored for 1 year.

• Yearly backup (conducted at year end), is conducted and stored for a minimum of 3 years.

To guarantee the backup consistency/validity the following procedures are in place:

• Daily backup is automatically tested.

• Weekly backups are based on daily backups for any given time frame.

• At least on a semi-annual basis the backup archives are tested for validity (exercising both

decryption and data consistency).

All backups are stored in a ISO27001 and PCI DSS certified data centre within the Republic of Malta.

INFRASTRUCTURE

Production instances of the learning Platform are implemented and operated on top of state-of-the-art

hosting services. EDU ensures the collection, monitoring and storage of student data and progression

within optimal security conditions within Europe and Malta.

Providing a safe environment for user and customer data is a top priority at EDU. Our focus is to deliver a

highly-available solution while ensuring that customer data remains protected and is processed in a

trustworthy manner. Because we understand there's no single solution to guarantee the security,

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 92

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

availability and high-levels of performance, we are constantly designing a well-architected solution where

every layer provides guarantee the data is secure.

The learning platform has been subjected annually to the internal audits, security reviews and penetration

testing from our customers to ensure it meets the highest industry standards.

EU Data Protection Directive

As part of our rigorous privacy and compliance standards and commitment to our customers, we work

with providers which are certified under the EU-U.S. Privacy Shield Framework.

Networking and Firewalls

The learning platform servers are connected using an internal-only network, supplemented by instance

level firewalls. Internet access is only permitted on explicitly opened ports/services/subset of specified

hosts.

Users can access the learning platform instances via the internet protected by Transport Layer Security

(TLS), preventing traffic from passive eavesdropping, active tampering and forgery.

Customer Support

EDU also provides ongoing Customer Support to help the students and faculty leverage the full value of

the service. Through EDU’s and our partners’ support, clients receive:

● Assistance with the learning platform and services

● Assistance with operational aspects of the service

● Assistance with identification and verification of the causes of suspected errors

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 93

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Support levels

● Level 1 establishes the customer satisfaction, problem verification and ongoing

communication. Activities include initial contact, establishing problems logs and tracking,

resolving common inquiries, providing “how to” support, maintaining basic operational knowledge

about the programme.

● Level 2 for course implementation, operational requests and troubleshooting. Activities

include the offering of product, subject and technical expertise, providing internal problem

determination, prioritization and verification, supplying and testing product fixes or workarounds.

● Level 3 represents EDU’s and partners’ internal R&D to address overall service

development, change management and defect handling.

The learning platform will be operated as a fully hosted and managed solution. The minimum committed

availability of the platform for a given year is 99% of the total number of covered minutes for a given year.

As part of the regular service level weekday hours between 9am - 5pm CET are covered.

EMPLOYEE LIFE-CYCLE

EDU is establishing formal policies and procedures to outline the minimum standards for logical access to

the platform used by EDU and all its assets. The policies also identify functional responsibilities of all roles.

A standard employee or contractor account with minimum privileges is provisioned by default. Access to

the specific resources is subjected to individual approval.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 94

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Following processes are in place:

● The employee account provisioning

● Period account review

● Timely access removal

● Password policy

● Adherence to the Information Security Policy

● Security Awareness and Secure Data Handling Training

The access to the production environment (which includes the possibility to access the customer data) is

limited to the Site Reliability Engineers only. The access is granted individually, only after passing the

extended probation period or under special circumstances in supervised manner if needed.

COLLECTION AND ANALYSIS OF DATA FOR CONTINOUS PROGRAMME IMPROVEMENT

Ongoing programme evaluation will play a vital role in the overall success of the programme. Participant

data and feedback will be systematically collected on multiple levels, analysed, and used to improve the

programme on an ongoing basis. Both quantitative and qualitative data will be measured and analysed

throughout the programme. It will be utilized for programme improvement, with selected insights being

published, as regulated by the Public Information Policy.

Quantitative data is generated both via course participant surveys, conducted once at the beginning of the

programme modules and at dedicated performance milestones throughout the programme, and via the

platform traffic and interaction tracking data collected on an ongoing basis, both for ongoing courses, but

also for longer time frames.

This data allows EDU to gauge initial and ongoing module success by means of primary performance

indicators such as the Number of Students, Retention Rate (calculate as percentage of students who

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 95

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

remain enrolled within the course related to the initial course enrolment number at the course

commencement), Completion Rate (calculated as the ratio of students who finish the course with a pass

grade, reported to the total number of enrolled students at the course commencement), Number of

Resources developed, and User Satisfaction. Special attention shall be directed towards reviewing the

retention and success rates of vulnerable groups as compared to the overall student population to ensure

timely pro-action in providing support and guidance services.

Moreover, EDU calculates the Yearly Retention Rate for the given year (x) as the proportion of students

commencing in given year (x) who re-enrol at the institution in the following year (x+1). It does not identify

as retained in the system those students who defer their study or transfer to another institute of higher

education. Students enrolled in non-award and enabling course are excluded from the derivation.

Moreover, demographic data on the student population is collected during admissions, study period and

post-graduation, analysed and reported publicly, as specified in the Public Information policy. These

student statistics shall include:

• Number of applicants for programmes offered, broken down by gender and nationality groups,

including prevalence of vulnerable groups;

• Number of applicants admitted to each programme, award and module offered, broken down by

gender and nationality groups, including prevalence of vulnerable groups;

• Number of students passing each programme, award and module offered, broken down by gender

and nationality groups;

• Employment rates after graduation and distribution of career paths.

Qualitative data is generated to gauge success on an even deeper level based on one-on-one interactions.

This information is collected through ongoing exchange with students, fostered by the close Participant-

Mentor relationship. Furthermore, in-depth interviews on programme performance will be conducted with

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 96

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

a subset of the community of students that will be conducted by Mentors during the middle of each

Collaboration Cycle. This qualitative feedback gathering opportunity allows to receive context-rich, specific

information about the value of the programme for each participant which is unique in the online education

market due to EDU College’s collaborative concept.

Both types of data, quantitative and qualitative, are used to continuously reflect upon and make informed

improvements to the programme on the level of didactic materials and approach, including learning

environment, communication and interaction logics, as well as user support, among others.

STUDENT RECORD MANAGEMENT

The following common objectives apply to the management of all student and applicant records and

associated information:

● to maintain accurate, up to date, and comprehensive records for each applicant, student,

and alumni to meet EDU’s operational and evidential needs;

● to maintain an accurate audit trail of the service provided to each student and applicant

as evidence of fair and consistent practice;

● to promote consistency and reduce the duplication of information across systems;

● to control access to and use of confidential personal information on a "need to know"

basis, to protect the privacy of individuals and manage institutional risk;

● to maintain records in a format and structure appropriate to EDU's operational, legal

admissibility and preservation requirements;

● to allow all relevant information about an individual to be retrieved readily to meet EDU’s

needs, to facilitate the individual's rights of access to their own personal information under the

European Data Protection Directive and other privacy legislation and to comply with the

requirements of the Maltese Office and other external audit and accreditation requirements;

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 97

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

● to follow consistent policies to retain records only as long as they are required for business

purposes, destroy time-expired records as soon as they are no longer needed and ensure that

records of permanent archival value are promptly transferred to the EDU storage/archives facilities;

● to archive records in a format appropriate to their long term access and preservation. EDU

retains a core record of each student for a minimum of 40 years as evidence of their attendance

and attainment.

EDU protects the rights of students with respect to their education records and data. Education records

generally include any personally identifiable records maintained about a student by EDU, including

academic, disciplinary, and administrative records. The EDU must:

● regulate access to education records in accordance with law and policy,

● maintain records as required by law and policy;

● provide students with the right to request amendment to their education records and the

right to a hearing concerning their education records;

INFORMATION SECURITY

EDU is required to maintain appropriate technical and organisational measures to comply with the

European Data Protection Directive and equivalent legislation in other jurisdictions in which EDU operates.

These laws set out specific obligations for EDU and all agents, contractors and partners who process

personal data on its behalf to:

● protect student and applicant records and personal data from unauthorized or unlawful

access, use or disclosure, and against accidental loss or destruction;

● process information about EDU’s students and applicants in accordance with their rights

as data subjects under the European Data Protection Directive and other privacy laws, and EDU's

duty of care and service standards.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 98

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

In order to achieve this, staff, contractors and agents must:

● have access only to such student and applicant records and related personal data as is

necessary for them to fulfil their duties;

● complete basic online data protection training, supplemented as appropriate by

procedures and guidance relevant to their specific roles;

● follow the security standards for the management of student and applicant personal data

set out in the procedures supporting this policy and the Institute of higher education's information

security policies and procedures.

Access to Student Records

EDU officials may have access to student information if their responsibilities reasonably require access to

that information for educational, administrative, or research purposes in order to perform their job duties.

EDU employees who have access to student education records are obligated to carefully protect them and

will be held accountable for safeguarding them. Policy or procedure violations may result in disciplinary

action, including possible termination of employment, and applicable civil and criminal sanctions.

Distributing Grades

The posting of grades or examination results with personally-identifiable information (i.e., student ID

number, student name) is prohibited. Examinations, papers, blue books, or any other graded materials

that contain personally-identifiable student information (i.e., name, student ID number) should be

accessible directly to students in a manner that ensures the privacy of each student's grade.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 99

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Student Right to Review

Students are entitled to review portions of their records at EDU and to request amendments of such

records if the student believes they are inaccurate, misleading, or otherwise in violation of the privacy or

other rights of the student.

Disclosure of Student Records

Personally-identifiable student information may only be released under special circumstances outlined by

European law or with the written permission of the student. When a student provides a valid authorization

to release student records to a third party, all records that are legally covered by the authorization must

be released as requested by the student. Units responding to external requests for information must

ensure that the response includes all requested information that exists at EDU.

Records Retention

EDU will retain records only as long as they are required for business purposes, destroy time-expired

records as soon as they are no longer needed, and ensure that records of permanent archival value are

promptly transferred to EDU. Moreover, EDU shall archive in a format appropriate to their long term access

and preservation. EDU retains a core record of each student for a minimum of 40 years as evidence of

their attendance and attainment.

User Data Handling Description

The EDU platform and its components are used for data collection, processing, and analysis. This

document describes the basic principles of how user data is handled throughout its lifecycle. As the

platform and all provided services are offered as a “vanilla” solution (i.e. delivered in the name of the

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 100

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

contracted organization), this document does not represent a substitute for the Privacy Policy, nor the

Information Security Policies of the EDU’s clients.

Definitions:

● “learning platform” used by EDU describes the set of the server machines, the collection

of services and operational processes used to deliver the online learning environment.

● “Course Provider” - the entity responsible for the course/programme.

● “Data Handler” - delegated person by the Course Provider, who uses the learning platform

for the delivery of the online learning environments, and is delegated to work with user data.

● “Data Subject” - individual to whom the processed personal data relates and who

participates within the online course/programme.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 101

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Data Categorization

Within the learning platform, three types of user data are recognized:

1. Personal identifiable data related directly to the Data Subject;

2. Student data related to formal participation of the Data Subject within the

course/programme;

3. Application data created as part of the Data Subject’s usage of the learning platform.

The learning platform is designed in such a way that most data processing is done anonymously using

only student and application data, without direct identification of the Data Subject. In order to participate

in the course/programme, a limited subset of the personal data, which is considered public within the

learning environment (defined by the Course Provider’s Privacy Policy), is used to create a Data Subject

user profile and can be viewed by other participating Data Subjects.

Data Input

All personal data used by the platform needs to be entered with the consent of the Data Subjects. In cases

when the data is not entered directly by the Data Subject, it is the responsibility of the Data Handler to

verify that the consent has been obtained - both for manual and automated data input.

Data Use

The personal data is used only in legitimate use cases with strict adherence to the permission level granted

to Data Handlers. All operations with the data are recorded for auditing purposes.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 102

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Data Maintenance

Within EDU and partners, access to data is limited only to the core operational personnel. Such access is

mandated only for legitimate operational purposes and for the least possible time. Suitable maintenance

controls and tools are provided to ensure that user data never leaves the production environment.

In limited cases where the need arises to transfer the platform data (or its part) for additional analysis -

the personal data is always anonymized and obfuscated to prevent the identification of the Data Subject.

The data integration of the student data is set in a way such that it is not possible to be updated during

the maintenance without a proper change management procedure. All maintenance operations are logged

and audited.

Data Storage

All platform data is encrypted at rest by default. To maintain a robust recovery strategy, periodic backups

are retained at geographically different locations. All backups are encrypted in-transit and at-rest during

their lifetime. All operations with the backup archives are audited. All platform data is maintained

(including backups) only for the necessary time. Secure procedures for data disposal are in place.

Application Access

All types of data within the learning platform may only be accessed through the application layer. User

access controls are in place which limit access to user data only to the authorized users and personnel. As

such, EDU or partners do not provide direct access to any of the underlying database systems.

The architecture of the learning platform relies on a centralized authentication and authorization security

framework to control access to the data and services. The user roles are used for easier control

enforcement, management and auditing.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 103

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

STANDARD 9: PUBLIC INFORMATION

EDU establishes an Information Policy to specify the key principles which underpin how public

information is managed at EDU within the scope given below. It is acknowledged that all departments

(academic and services) and faculties across EDU are responsible for publishing materials, which form part

of the public information, all managed under the governance of the Marketing Director .

EDU seeks to publish information that is: accurate, fit for purpose, trustworthy, transparent and open,

timely and up to date, accessible, legally compliant.

Scope of the policy

This policy covers information published in electronic or printed form which refers to any of the following:

• Academic programmes;

• Collaborative partnerships;

• College policies;

• College services.

Information published in electronic or printed form includes, but are not limited to:

• The EDU website;

• Information on other websites managed by EDU;

• Ad-hoc marketing materials, including brochures and leaflets;

• Social media channels managed by EDU;

• Advertisements managed by EDU and our partners;

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 104

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

GENERAL INFORMATION POLICY

EDU follows the following Information Guidelines:

1. Information must be published in a manner that adequately meets the standards required by

legislation, awarding bodies, regulatory bodies and stakeholder requirements.

2. All documents will be checked for grammar, punctuation, spelling and format prior to publication.

3. Public information provided will be in accordance with EDU’s values, i.e. be transparent and

processed in an open and honest manner.

4. All staff should ensure that all information provided, including information on the website, intranet

and through social media channels, complies with college policies meets EDU’s standards of

quality, is accurate, timely, up to date, reliable and fit for purpose.

5. Responsibility for the management and publication of public information resides across all

departments (academic and services) and faculties across EDU. The Chief Marketing Officer has

the responsibility to ensure that procedures are in place to enable EDU to manage its

responsibilities in relation to public information. He or she will also meet external expectations

and internal requirements, as well as sets the standards for communication materials across all

channels.

6. Under the guidance of the Marketing Director, public information provided on the corporate

website, including the Student Handbook and the Faculty Handbook, published policies and other

general guidelines and information will be reviewed and updated once per year. Course related

information, key dates will be reviewed and updated prior to each admissions cycle and out-of-

date course information will be taken out of circulation.

7. Information will be provided in accessible formats. EDU to meet the requests of individuals where

this is deemed reasonable.

8. Information will meet any applicable legal obligations, e.g. in relation to copyright and the

requirements of the data protection.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 105

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

9. Public information produced and published by a third party with whom EDU has a contractual

relationship with be supervised as follows:

• Any materials produced by a third party must be checked and approved by relevant

personnel at EDU prior to publication.

• It is the responsibility of the third party to forward all draft promotional materials to EDU

in either electronic or hard copy format for approval prior to publication.

• EDU will request the immediate withdrawal of public information published by a third party

that does not comply with EDU’s corporate identity and/or includes inappropriate and/or

misleading information.

Admissions and Course Information

EDU recognizes the importance of accurate, transparent and up-to-date information as a basis for allowing

prospective students to make important decisions, as well as existing students to make the best of their

learning experience. With this in mind, EDU resolves to make the following materials available on the EDU

website as well as other suitable channels:

• Informational brochures for prospective students;

• Transparent admissions criteria and admissions process guidelines;

• Academic principles and didactic methodology;

• Teaching, learning and assessment methods, principles and guidelines;

• Curriculum overview, including learning objectives and course syllabi, specification of ECTS/ECVET

learning points associated with each module, as well as EQF/MQF level;

• Further learning opportunities and career prospects of graduates;

• Statistics on pass rates and student success.

Special focus will be placed on ensuring that the learning outcomes of the study programmes offered are

adequately communicated, allowing prospective students to judge the knowledge, skills and competences

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 106

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

they are likely to acquire on successful completion of the programme. Moreover, EDU will accommodate

reasonable requests for further information.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 107

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

STANDARD 10: ONGOING MONITORING AND PERIODIC REVIEW OF

PROGRAMMES

STUDENT FEEDBACK PROCESS

EDU believes that listening to students is vital not only to respond, but more importantly, to fully

understand what can be improved further. Hence, EDU has set mechanisms in place to empower students

to speak up and enables multiple points of contact, at the respective teaching hospitals as well as during

online sessions, to embrace feedback.

Students’ evaluation of their learning experience is an integral and necessary component of any quality

assurance system as adopted by any institute of higher education. It allows EDU to evaluate how its service

provision is viewed by its only relevant customer, namely, its students. Besides providing them with an

opportunity to comment on the quality of courses, feedback ensures that lecturers are made aware of

problems perceived or encountered by students and affords an opportunity for tutors to conduct self-

evaluation and introspection for improvement.

Traditionally, each semester, towards the end of class in selected modules, students are invited by an

email to complete an online questionnaire, on an anonymous basis. At EDU more intuitive feedback

functionality is integrated in the modern, digital learning setting.

Under the governance of the Dean, EDU is providing transparency to faculty as well as students regarding

the feedback received and the resulting actions that EDU has taken accordingly. It is paramount to monitor

feedback together with the appropriate action to facilitate change and continuous quality improvements.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 108

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Additionally, tutors at EDU do not only help the students with their learning objectives and study plans,

but also provide feedback to the respective students. EDU wants to create a balanced and stimulating yet

challenging environment to foster growth and commitment to quality of care.

Students can forward a complaint via the following paths:

● Directly reported to the assigned Tutor, as a first level when relating to procedural issues, team-

related challenges or other miscellaneous topics;

● Directly reported to the assigned Tutor, especially when related to didactic-topic questions,

examination results and other concerns;

● Via the helpdesk on the platform, when relating to technical difficulties;

● Anonymously, via a feedback survey conducted at the end of every course;

● All complaints can be escalated by students to EDU’s administration level when a satisfactory

solution does not come from first level support.

At the end of each Module, this feedback is collected, analysed and grouped into meaningful categories

by the Tutor team, including:

● Learning platform ideas;

● Learning content ideas;

● Miscellaneous.

These ideas are then communicated to the respective groups responsible for implementation and priorities

as necessary to be included in the next platform update, didactic content update, staff training

programme, etc.

PRINCIPLES OF ONGOING MONITORING AND REVIEW OF PROGRAMMES

The Cycle of Kern has been developed for curriculum planning reasons and consists of 6 individual steps

that are run through one after the other:

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 109

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

• Step 1: Problem Identification and Needs Assessment

This step begins with the identification and critical analysis of a health care need or other problem.

• Step 2: Targeted Needs Assessment

This step involves assessing the needs of one’s targeted group of learners and their medical

institution/learning environment, which may be different from the needs of learners and medical

institutions in general.

• Step 3: Goals and objectives

Once the needs of targeted learners have been identified, goals and objectives for the curriculum

can be written, starting with broad or general goals and then moving to specific, measurable

objectives. Objectives may include cognitive (knowledge), affective (attitudinal), or psychomotor

(skill and behavioral) objectives for the learner.

• Step 4: Educational Strategies

Once objectives have been clarified, curriculum content is chosen and educational methods are

selected that will most likely achieve the educational objectives.

• Step 5: Implementation

Implementation of a curriculum has several components: obtaining political support; identifying

and procuring resources; identifying and addressing barriers to implementation; introducing the

curriculum, administering the curriculum; and refining the curriculum over successive cycles.

• Step 6: Evaluation and feedback

This step has several components. It usually is desirable to assess the performance of both

individuals (individual assessment) and the curriculum (called “programme evaluation”). The

purpose of evaluation may be formative (to provide ongoing feedback so that the learners or

curriculum can improve) or summative (to provide a final “grade” or evaluation of the performance

of the learner or curriculum).

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 110

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

In practice, curriculum development does not usually proceed in sequence, one step at a time. Rather, it

is a dynamic, interactive process. Progress is often made on two or more steps simultaneously.

A closer look at the Cycle of Kern reveals that, like the PDCA cycle, it can be used in the sense of quality

assurance for a curriculum. Kern and colleagues have further developed the PDCA cycle specifically for the

development of medical curricula and named it as a the Cycle of Kern.

Staff within the Dean’s team elaborate changes to the curriculum and inform the members of the

curriculum committee. This is done via the internal area of the Digital Learning Platform. After approval

by the committee, the learning objectives and content will be made transparent on the learning platform

and examination questions will be adapted to the changed learning objectives/contents of the curriculum.

In addition, students are informed about the changes made via the learning platform.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 111

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

APPENDIX: COLLEGE CHARTER

21ST CENTURY LEARNING: DIGITAL EDUCATION FOR THE FUTURE OF EUROPE

The EDU (EDU) has the ambition to become the world’s leading digital college in the field of medical

education. EDU has chosen the Republic of Malta, a regulatory innovator, to make the most of recent

advances in digital infrastructures for research and education. It will unlock the vast potential of its

innovative combination of online education with a global reach and local, decentralized clinical residences.

EDU is an accredited Institution of Higher Education in Malta, committed to the principles of excellence,

innovation, transparency, continuous learning and professionalism.

EDU is dedicated to significantly increase the quality of medical education in Europe by focusing on closely

monitored practical excellence, centered on, but not restricted to, the top ten causes of death. Education

will be in line with the overarching learning objectives of the World Federation of Medical Education

(WFME) and the Institute for International Medical Education (IIME). Teaching will be provisioned through

a digital campus that is run by EDU and a network of teaching hospitals around the world, initially across

Europe and Africa. Its model of medical education is scalable, which means it will be able to reach

thousands of new students and professionalize hundreds of hospitals by making them part of a lively

global medical education and research community.

EDU owes its creation to European civil society. Many civil society organizations were involved in the

foundation and development of the EDU vision: To marry a global outlook and market-based approaches

with a holistic value-orientation that puts the public good at the core of everything EDU does. One

important such actor is the kENUP foundation, a not-for-profit global partnership in innovation with over

100 member organizations, amongst them world-class research centres, multi-national pharmaceutical

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 112

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

companies, and international organizations such as the WHO. The foundation promotes research-based

innovation for Europe with public and societal benefit.

EDU operates on the basis of Europe’s freedom of establishment and services as well as on the freedom

of competition across the continent by implementing state-of-the-art EU regulation in the field of digital

education, helping to create a true European common digital market. EDU’s commitment to excellence in

higher education has led it to adopt the legal bases originally established for the University of Malta. Going

beyond the legal requirements for private higher education institutions, EDU chooses to learn from those

structures that have already proven to be conducive to research and teaching excellence.

According to this template. EDU has created the committees and bodies, instruments and internal

regulations necessary to ensure the academic excellence and quality education that future patients

require, and our students deserve.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 113

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

1. Name of the IHE and Legal Personality

(1) This Institution of Higher Education (IHE) shall be named the „EDU“ (EDU). This name shall be

used in all official documentation and correspondence.

(2) The IHE shall be a body corporate having a distinct legal personality and enjoying all the rights the

accreditation agency confers upon it as a private provider of higher education. The IHE shall be capable,

subject to the provisions of this Charter, of entering into contracts, of acquiring, holding and disposing of

any kind of property for the purposes of its functions, of suing and being sued, and of doing all such things

and entering into all such transactions as are incidental or conducive to the exercise or performance of its

functions under this Charter.

(3) Insofar as the masculine form is used in this Charter or any other subordinated regulation for

better legibility, it is assumed that this refers to both genders on equal terms.

2. The IHE has the following functions and powers:

(a) to provide for instruction in such branches of learning and to make such provisions for research

and the advancement and dissemination of knowledge as it may from time to time determine;

(b) to determine the conditions for admission into the IHE and into any course of study provided by

it;

(c) to provide appropriate procedures to determine the persons who have attained the necessary

proficiency in the various branches of study;

(d) to confer degrees and grant diplomas, certificates or other academic distinctions;

(e) to constitute faculties, departments and other academic sections of the IHE;

(f) to institute academic and non-academic posts as required from time to time, and to make

appointments thereto;

(g) to set up and properly maintain digital libraries and other such infrastructure required for teaching,

research, or diffusion of knowledge and sciences as well as the establishment of academic audit and

quality assurance schemes;

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 114

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

(h) to set up and properly maintain the digital platforms, technologies and IT infrastructures required

for teaching, mentoring and assessment, as well as for research, or diffusion of knowledge and sciences;

(i) to establish entities with their own statutes and to monitor the administration of such entities;

(j) to administer the funds it receives or generates from student fees, from third parties or any other

sources for the implementation of its programmes or activities;

(k) to evaluate foreign degrees and academic distinctions;

(l) to make statutes, regulations and bye-laws in accordance with the provisions of this Charter; and

(m) to act in any other way conducive to the attainment of its aims.

3. Finances and Financial Probity of the IHE

(1) The finance of the IHE shall derive from student fees, from third parties, as well as from any

agreements entered into between the IHE and national or subnational governments.

(2) The amount of funds to be stated in those agreements shall be established in relation to the

requirements of the IHE to achieve its aims, with special consideration of its commitment to contribute to

the public good.

(3) The IHE shall in each financial year cause to be prepared and shall adopt estimates of its income

and expenditure for the following year.

(4) The IHE shall cause to be kept proper accounts and other records in respect of its operation and

transactions and shall cause to be prepared a statement of accounts in respect of each financial year.

4. Internal Structure of the IHE

(1) The following shall be the governing bodies of the IHE:

(a) the Council;

(b) the Senate;

(c) the Supervisory Board.

(2) The following shall be the Principal Officers of the IHE:

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 115

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

(a) the Rector;

(b) the Chancellor;

(c) the Vice-Chancellor;

(d) the Deans and Pro-Deans of the Faculties.

(3)

(a) The Rector shall be elected by the Senate and then be approved by the Supervisory Board for a

term of seven years and shall be the principal academic officer of the IHE. The Rector is accountable for

the overall academic quality of the IHE, being the representative of the IHE to external bodies. He is also

responsible for the academic development of all members of staff and oversees together with the Vice-

Chancellor the strategy and operations of the institution.

(b) The election for the office of Rector shall take place three months before the end of the term of

office of the Rector or, should there be a vacancy for any reason, not later than fifteen days after the

vacancy occurs.

(c) The election shall take place at a meeting of the Senate called for the purpose. Every member of

the Senate shall have the right to nominate a candidate to the office of Rector. If there are more than two

candidates, each member shall show his preference by casting a single transferable vote. Prior to an

election, the Senate shall determine as required the procedural details relating to the method of election.

(d) Only under exceptional circumstances can the Rector be dismissed. Such a dismissal must be

initiated by at least two members of the Senate and needs the approval of the Vice-Chancellor as well as

a decision of the Supervisory Board to that end. Procedures for such an extraordinary decision shall be

drawn up by the Supervisory Board and must include a formal hearing of the Rector.

(4) The Rector shall be the president ex officio of the Senate, and shall be vested with the legal

representation of the IHE.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 116

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

(5) The Chancellor shall be selected and appointed for a term of seven years by the Supervisory Board

after consultation with the Senate. Prior to an election, the Supervisory Board shall determine as required

the procedural details relating to the method of election.

(6) The Chancellor shall be the highest officer of the IHE and shall be responsible to ensure that it

conforms with the law.

(7) The Chancellor awards titles, degrees and certificates. He promulgates the statutes, regulations

and bye-laws of the governing bodies of the IHE and may refer back once to the governing body concerned

any such statutes, regulations or bye-laws which in his opinion are not in accordance with the law; the

Chancellor, in special circumstances, shall also have the power to summon the Council, Senate and

Supervisory Board.

(8) The Vice-Chancellor shall be elected by the Senate for a term of seven years, and then be

approved by the Supervisory Board.

(9) Whenever the office of Chancellor is temporarily vacant, and until a new Chancellor is appointed

and whenever the holder of that office is absent from Malta or on vacation or is for any reason unable to

perform the functions conferred upon him by this Charter, those functions shall be performed by the Vice-

Chancellor who shall continue to perform those functions notwithstanding the expiration of his term of

office.

(10) The Vice-Chancellor shall also perform the functions of Chancellor whenever required to do so in

writing by the Chancellor.

(11) The Vice-Chancellor shall be the ex officio president of the Council.

(12)

(a) The Vice-Chancellor shall be the principal administration officer of the IHE. The Vice-Chancellor

is responsible for the managerial and legal governance of the IHE, leads the administration and represents

the IHE to all stakeholders and external bodies. The Vice-Chancellor is responsible for the day-to-day

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 117

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

administration of the IHE, the appointment and development of all members of staff and oversees

together with the Rector the strategy and operations of the institution.

(b) The election for the office of Vice-Chancellor shall take place three months before the end of the

term of office of the Vice-Chancellor or, should there be a vacancy for any reason, not later than fifteen

days after the vacancy occurs.

(c) The election shall take place at a meeting of the Senate called for the purpose. Every member of

the Senate shall have the right to nominate a candidate from inside or outside the IHE to the office of Vice-

Chancellor. If there are more than two candidates, each member shall show his preference by casting a

single transferable vote. Prior to an election, the Senate shall determine as required the procedural details

relating to the method of election.

(13) The Dean of a Faculty shall be selected by the Rector and appointed by the Vice-Chancellor for a

term of five years. The Dean is responsible for the governance of his faculty. He may install Pro-Deans to

help him in the discharge of his duties.

(14) The Pro-Deans of a Faculty shall be appointed by the Vice-Chancellor, as proposed by the Dean of

that Faculty.

(15) The Pro-Dean besides such other functions as may be delegated to him by the Dean, shall perform

the functions of the Dean in the same circumstances that the Vice-Chancellor would perform the functions

of Chancellor under the provision of sub-article (7) and sub-article (8).

5. The governing bodies of the IHE shall have the following powers:

(1) The IHE shall have the power to make statutes, regulations, and bye-laws in order to provide for

its own administration and for the administration of its activities and of the entities created by it.

(2) Statutes shall be made by the Council after consultation with the Senate and shall bind the whole

IHE as well as the entities created by it.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 118

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

(3) Regulations shall be made by the Senate and shall provide for matters of an academic nature and

shall bind the whole IHE.

(4) Bye-laws shall be made by the Dean after approval of the Council and consultation with the Senate.

They shall provide for matters of an academic nature and shall bind the Faculty in question.

(5) No statute providing for a matter of an academic nature may be made or, when made, may be

amended or revoked by the Council, unless the Council requests the advice of the Senate of that statute

or on that amendment or revocation but if such advice is not tendered within the term established by the

Council, which term shall in no case be less than twenty-one days from the date of the said request, then

the Council may make that statute or amend or revoke it without that advice.

(6) Statutes, regulations and bye-laws made by the competent governing bodies of the IHE in

accordance with the provisions of this Charter shall be without effect unless promulgated by the

Chancellor and published in a digital archive but when those statutes, regulations or bye-laws have been

so promulgated and published they shall be binding.

(7) Any power given by this Charter for the making of statutes, regulations or bye-laws by the

competent governing body of the IHE shall be construed as including a power, exercisable in the like

manner and subject to the like consent and conditions, if any, to rescind, revoke, amend, or vary the

statutes, regulations or bye-laws, and such power shall be exercisable without prejudice to the making of

new statutes, regulations or bye-laws.

6. The Council of the IHE shall be composed as follows:

(a) the Vice-Chancellor who shall be ex officio president;

(b) the Rector who shall be ex officio vice-president; and

(c) the Chancellor as an arbiter in case of disagreement between the two.

7. The Council shall be the supreme governing body of the IHE and shall have the following

functions:

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 119

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

(a) to administer and control all the property, movable and immovable, of the IHE;

(b) to establish and abolish posts of an academic nature or otherwise;

(c) to establish, administer and abolish institutes and other entities;

(d) to make statutes in accordance with the provisions of this Charter;

(e) to make appointments to posts, of an academic nature or otherwise, in accordance with

procedures established by statutes;

(f) to pay the wages or salaries of all members of the academic and non-academic staff;

(g) to establish Faculties, departments and institutes for the proper organization of academic work

and inter-disciplinary collaboration;

(h) to appoint heads of departments for periods of five years after considering the recommendations

of the Dean of the respective Faculty;

(i) to appoint and provide for the payment of examiners in accordance with statutes and

predetermined procedures;

(j) to do all other acts or things not vested in any other governing body of the IHE.

8. The Senate of the IHE shall be composed as follows:

(a) the Rector who shall be ex officio president;

(b) two members elected by and from among the IHE students;

(c) two members representing the Professors of the IHE;

(d) two representatives of the academic staff of the IHE;

(e) two representatives of the non-academic staff of the IHE.

9. The Senate shall provide the general direction in academic matters of IHE, and shall have

the following functions:

(a) to regulate studies, research, documentation and examinations in the IHE by means of regulations;

(b) to make regulations in accordance with the provisions of this Charter;

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 120

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

(c) to decide on whom should be conferred academic degrees, diplomas and other distinctions;

(d) to establish by regulations the conditions for admission into the IHE;

(e) to recognise degrees, diplomas, certificates and distinctions of foreign universities or providers of

higher education for the purpose of admission to a programme of the IHE;

(f) to advise the Council on matters of an academic nature even if of such a nature only in part;

(g) to deal with any other matter of an academic nature arising in the administration of the IHE.

10.

(1) The Supervisory Board is a self-governing body and shall be composed as follows:

(a) the Chancellor who shall be ex officio president;

(b) four representatives of the shareholders of the IHE, selected for a term of three years;

(c) four eminent persons dedicated to furthering the European common good, also selected for a term

of three years. They shall enjoy international and societal recognition in their respective fields and/or

extraordinary success in business, science, politics and the arts.

(2) Vacancies in the membership shall be filled by election of the Supervisory Board. Prior to such an

election, the Supervisory Board shall determine as required the procedural details relating to the method

of election.

11.

(1) The Supervisory Board is responsible for the overall strategic direction of the IHE and shall

have the following functions:

(a) to examine and approve the annual financial statements of the IHE;

(b) to take decisions of a strategic and fundamental nature for the IHE as a whole;

(c) to ensure that the overall strategic objectives of the IHE serve the public good;

(d) to supervise the IHE in disciplinary matters.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 121

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

(2) Decisions taken by the Supervisory Board can only be suspended by a unanimous decision of the

Senate and shall be submitted to the Chancellor for promulgation. In case of such suspension the Senate,

the Council and the Supervisory Board shall join together to define a solution. A joint procedure to that

end shall be established by all three governing bodies.

12. The Rector shall have the following functions:

(1) The Rector together with the Dean of the Faculty in question shall propose to the Senate adequate

candidates for appointment as Professors or Associate Professors.

(2) The Rector, without prejudice to the powers vested in the governing bodies of the IHE by the

provisions of this Charter, shall have all the powers necessary for the exercise of his duties of an academic

nature or otherwise.

(3) The Rector, as the officer vested with the academic government of the IHE, shall exercise authority

over all academic staff of the IHE, the examiners, the students and the candidates for examinations.

(4) The Rector shall confer IHE degrees, diplomas, certificates and other distinctions.

(5) The Rector shall have the power to summon the Council, Senate and Supervisory Board.

13. The Vice-Chancellor shall have the following functions:

(1) The Vice-Chancellor shall assemble a team of Directors that are individually responsible for their

areas of operation. He shall install a Director of Finance and a Director of Admissions, as well as create

any other area of operation as he deems necessary for an effective and efficient day-to-day administration

of the IHE.

(2) The Vice-Chancellor shall ensure that any elections required by the provisions of this Charter are

in fact held without undue delay and shall be responsible to provide for the procedures of those elections.

(3) The Vice-Chancellor shall be responsible for the planning and co-ordination of the work of the

various bodies and institutions of higher education and for the implementation of the decisions of the

competent authorities of the IHE.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 122

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

(4) The Vice-Chancellor appoints all staff of the IHE.

14. Decision-making in the Governing Bodies of the IHE

(1) Any person holding office on a governing body of the IHE shall, unless otherwise specifically

provided elsewhere in this Charter, hold that office for a period of two years: Provided that any person

holding office on the governing body of the IHE shall continue so to hold office, despite the expiry of his

term, until the election or appointment of another person to substitute that person.

(2) The quorum for the meetings of any governing body of the IHE shall be that of one more than one

third of the members of that body.

(3) Any governing body of the IHE may act notwithstanding any vacancy in its membership and

quorum shall be computed as if there was no such vacancy.

(4) Any question proposed for decision at any meeting of any governing body of the IHE shall be

determined by a majority of the votes of the members present and voting, and if on any such question the

votes are equally divided the member presiding shall have and exercise a casting vote.

15. Amendments to this Charter

(1) This Charter shall only be amended in the following way: Once all the governing bodies of the IHE

have been lawfully created and the Chancellor duly appointed, changes to this Charter shall only be

adopted if proposed by either the Chancellor, the Senate or the Supervisory Board. This proposal has then

to be approved by at least two of those bodies. The relevant amendment procedure will be specified by

the Chancellor.

(2) During the time until the creation and appointment of the governing bodies, this Charter shall only

be amended upon a concrete proposal by the Founders of the EDU, and after approval of any such proposal

by the National Council for Further and Higher Education.

16. Foundational Period of the EDU

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 123

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

(1) In order to make the EDU operational during its foundational stage, the governing bodies shall be

established and the Principal Officers of the IHE shall be appointed on an interim basis by the Founders of

the EDU. All appointments shall be confirmed by the Senate, once it has been duly established.

(2) The Senate shall be elected and established by the IHE during the first 18 months of operations.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 124

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

EDU

STATUTES, REGULATIONS AND BYE-LAWS

A – STATUTES

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 125

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Statute 1 –

GENERAL PROVISIONS

1.1 Official Language

English shall be the official language of this Institute of Higher Education (IHE), the EDU.

1.2 Compulsory Subjects for Admission

English shall be a compulsory subject for admission to any programme of the IHE.

1.3 Entry Requirements: Period of Notice

The IHE shall give adequate notice before any amendments to regulations, which may affect a candidate’s

preparation for admission to any course of studies come into effect.

1.4 Scholarships and Prizes

1. Scholarships and prizes to be awarded by the IHE shall be established by regulations made for the

purpose.

2. The award of scholarships and prizes shall also be governed by regulations.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 126

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Statute 2 –

FACULTIES

The IHE shall initially have one Faculty, namely:

The Medical Faculty.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 127

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Statute 3 –

COURSES OF STUDIES, DEGREES AND DISTINCTIONS

3.1 Courses of Studies, Degrees and Distinctions

1. The IHE shall have the power to award degrees, diplomas and certificates to candidates who fulfil

the prescribed conditions after following the requisite courses of studies, and this in accordance with

regulations and bye-laws made by the Senate.

2. Courses of studies shall start as the Council shall determine.

3.2 Provision for the Award of a Joint or Double Degree with another Institute of higher education or

IHE

1. Where the IHE, with the approval of the Senate, enters into an agreement with other universities

or higher education institutions which in terms of their national legislation are so empowered for the

granting of a joint or double degree, then the necessary requirement to qualify for the degree may be

obtained either partly at the IHE and partly at the partner institutions, or wholly at one of the partner

institutions as provided for in such agreement.

2. The degree may be awarded:

(a) in the case of a joint degree, jointly on one certificate by all the universities/institutions and shall

be conferred at one of the partner institutions as agreed between them; or

(b) in the case of a double degree, separately by each of the two partner institutions.

3. The programme of study, including the catalogue of study units, for the joint or double degree

shall be approved by the IHE and as required by the other partner institutions.

4. Necessary Boards shall be constituted in terms of decisions taken by the appropriate bodies of the

partner institutions and as provided for in the agreement between them.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 128

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

5. Students may register for a joint or double degree if accepted by the partner institutions in terms

of the admission regulations of each of the institutions and in terms of the provisions regarding registration

in the degree programme as specified in the agreement between the partner institutions.

3.3 Award of Degrees and Diplomas

1. Degrees and diplomas shall whenever possible be awarded at a public ceremony, privately or in

absentia.

2. A candidate shall be eligible for the award of a degree or diploma only after certification by the

Rector that all the conditions prescribed by statutes, regulations and bye-laws relevant to that degree or

diploma have been fulfilled and provided that all other obligations and responsibilities of the candidate to

the IHE have been satisfied.

3. No person may be described as holding a degree or diploma of the IHE unless such degree or

diploma has been conferred as prescribed in paragraph 1 of this section.

3.4 Degrees Honoris Causa

The IHE shall also have the power to confer degrees honoris causa as stipulated in the Award of Honoris

Causa Degrees Regulations.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 129

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Statute 6 –

THE PRINCIPAL AND OTHER OFFICERS OF THE IHE

6.1 The Principal Officers

1. The Principal Officers of the IHE are:

the Rector;

the Chancellor;

the Vice-Chancellor;

the Deans of the Faculties.

2. The Rector (as in article 4(3)-(4) and article 12 of the College Charter)

3. The Chancellor (as in article 4(5)-(7) of the College Charter)

4. The Vice-Chancellor (as in article 4(8)-(12) of the College Charter)

5. The Dean of a Faculty (as in article 4(13) of the College Charter)

7. The Vice-Chancellor shall -

(a) act as secretary to the Council and in that capacity, shall be responsible, where applicable,

to ensure that the decisions of the Council are formulated and presented to the Chancellor expeditiously

for promulgation;

(b) co-ordinate the ongoing process of consultation with all internal as well as external

stakeholders for the compilation of the Annual Report of the IHE and jointly with the Rector be responsible

for the formulation of the Strategic Plan of the IHE for the consideration of the Council;

(c) help develop and maintain, jointly with the Rector, streamlined and efficient administrative

systems to support the teaching, research, and external services of the IHE to meet current as well as

projected future needs;

(d) deals with matters of a non-academic and administrative nature, together with any other senior

official of the IHE administration as determined by the Vice-Chancellor;

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 130

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

(e) is responsible the day-to-day administrative affairs of the IHE, its personnel and its movable,

immovable and other assets; and

(f) carry out such other duties, of a non-academic and administrative nature, as may be requested by

the Council, bearing in mind the exigencies of the IHE.

6.2 The Other Officers of the IHE

1. There shall be a Registrar, a Director of Knowledge Resources, a Director of Finance, and such

other officers as the Council may, from time to time, determine. Such officers shall be responsible to the

Vice-Chancellor for the day-to-day administration of their respective functions.

2. The Registrar

The Registrar shall:

(a) keep the IHE seal;

(b) assist the Vice-Chancellor in the day-to-day administration of the IHE, and be responsible

for the execution of his instruction;

(c) sign the documents certifying academic awards made by the IHE and keep a complete

record of them;

(d) act as secretary to the Senate and, directly or through a delegate, to the Deans of the

Faculties and other academic entities established by the IHE;

(e) be responsible to ensure that the decisions of the Senate are formulated and executed and, where

applicable, presented to the Chancellor expeditiously for promulgation;

(f) be responsible for the records of all examinations held by the IHE and for the proper safekeeping

of such records, and for keeping up-to-date copies of the statutes, regulations and bye-laws;

(g) keep the rolls of the members of the Council, of the Senate, of teachers, of examiners, and of

students;

(h) keep a record of the academic activities of each student;

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 131

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

(i) be responsible, after consultation with the Vice-Chancellor, for the proper arrangements of the

schedules and time-tables; and

(j) carry out such other duties as may be called for by the Vice-Chancellor bearing in mind the

exigencies of the IHE.

3. The Director of Knowledge Resources

The Director of Knowledge Resources shall guarantee to all students and staff access to and provision with

all such academic materials necessary for the realization of the aims of the IHE.

4. The Director of Finance

The Director of Finance shall assist the Vice-Chancellor in the day-to-day financial management of the IHE,

and be responsible for the execution of his instruction.

In particular, the Director of Finance shall -

(a) prepare -

(i) the annual estimates of revenue and expenditure;

(ii) the annual comparative statement of revenue and expenditure;

(iii) the annual balance sheet and statement of accounts;

(b) be responsible for the collection of revenue and moneys due to the IHE;

(c) exercise immediate control over expenditure out of approved provisions;

(d) maintain adequate accounting systems embracing the whole of the financial operations of the IHE

and ensuring adequate systems of internal control;

(e) be responsible for all ordering and purchasing and for the control of stores (if any) and inventories;

(f) in conjunction with the Vice-Chancellor, countersign bills of exchange, cheques, bank drafts, letters

of credit and all other banking, financial and commercial documents, subject to any restrictions made by

the Council;

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 132

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

(g) discharge such other duties as may be called for by the Vice-Chancellor bearing in mind the

exigencies of the IHE; and

(h) in the absence of the Vice-Chancellor, carry out all or part of the duties of the Vice-Chancellor

when instructed to do so by the Vice-Chancellor.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 133

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Statute 7 –

APPOINTMENTS AND PROMOTIONS OF STAFF WITH FORMAL TEACHING AND/OR RESEARCH DUTIES

Citation

1. The title of this statute is Statute 7 of the EDU - Appointments and Conditions of Employment of

Academic Staff.

Appointments and Conditions of Employment of Academic Staff, Promotions

2. These regulations will be created by lawful procedures in due time.

Specially designated Titles

3. Affiliate Academics

(a) Scholars from another IHE, research organization or industry who are approved by the Senate, in

accordance with the procedure approved by the Senate, to give significant service to the IHE without

compensation and whose association with the IHE is intended to enhance the quality of teaching and/or

research or to bring honour to the IHE may be appointed as Affiliate Academics.

(b) The title of Affiliate Professor or Affiliate Associate Professor will be given to the affiliate academic

commensurate with the academic qualifications and experience of the individual and the rank will be

specified in the letter of appointment.

4. Visiting Professors

(a) Scholars of professorial rank or distinction who have an affiliation or appointment in another IHE

may be appointed on a pro tempore basis as Visiting Professors by the Rector.

(b) A Visiting Professor will be expected to contribute to the activities of the IHE in one or more of the

following ways:

(i) through sets of lectures or intensive short courses;

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 134

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

(ii) through participation in the supervision or completion of research programmes;

(iii) through expert advice and consultancy tendered to the authorities of the IHE; and

(iv) through any other means the Rector seems beneficial for the IHE.

(c) A Visiting Professor will be entitled to:

(i) the academic prerogatives of Professors insofar as a regular presence on the campus is not

required for their exercise; and

(ii) such honoraria as may be established for each specific task.

5. Honorary Professors

(a) Foreign or local scholars of professorial rank or distinction may be appointed Honorary Professors

by a resolution of the Council on the recommendation of the Senate in accordance with any procedures

which may be approved by the Council on the recommendation of the Senate.

(b) An Honorary Professor will be expected to contribute to the activities of the IHE in any way that

will enhance its service and prestige, in accord with the competent authorities.

(c) An Honorary Professor will be entitled to such academic prerogatives of Professors who are not

attached to specific duties.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 135

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

6. Emeritus Professors

(a) Professors who retire after at least ten years of service at that grade or, if they retire before, by

resolution of the Senate, shall become Emeritus Professors;

(b) An Emeritus Professor is entitled to the same prerogatives as an Honorary Professor.

7. IHE Fellows

IHE Fellows may be appointed by the Council in accordance with procedure approved by the Council on

the recommendation of the Senate as follows:

(a) Honorary Fellows, where the IHE wants to confer such honour on deserving individuals;

(b) Senior Fellows, in the case of retiring members of staff to enable them to carry on with their

research contributions at the IHE;

(c) Visiting Fellows, in the case of senior foreign or local scholars of professional rank or distinction.

8. Rector Emeritus

A former Rector may be appointed Rector Emeritus by a resolution of the Council.

9 . Chancellor Emeritus

A former Chancellor may be appointed Chancellor Emeritus by a resolution of the Council.

10. Dean Emeritus

A former Dean of a Faculty may be appointed Dean Emeritus by a resolution of the Council.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 136

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Statute 8 –

NON-ACADEMIC APPOINTMENTS AND PROMOTIONS

Citation

1. The title of this statute is Statute 8 of the EDU - Appointments and Conditions of Employment of

Administrative, Technical and Industrial Staff of the EDU.

Appointments and Conditions of Employment of Administrative, Technical and Industrial Staff

2. These regulations will be created by lawful procedures in due time.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 137

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Statute 9 –

CHANGES TO THESE STATUTES

1. These Statutes shall only be amended in the following way: Once all the governing bodies of the

IHE have been lawfully created and the Chancellor duly appointed, amendments to this Statutes shall only

be adopted if proposed by either the Council, the Senate or the Supervisory Board. This proposal has then

to be approved by at least two of those bodies. The relevant amendment procedure will be specified by

the Council.

2. During the time until the creation and appointment of the governing bodies, these Statutes shall

only be amended upon a concrete proposal by the Founders of the EDU, and after approval of any such

proposal by the National Council for Further and Higher Education.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 138

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

B - REGULATIONS AND BYE-LAWS

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 139

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

ADMISSIONS REGULATIONS, 2018

Citation and interpretation

1.

(1) The title of these regulations is the Admissions Regulations, 2018 of the EDU.

(2) In these regulations, unless the context otherwise requires, the terms used shall be taken to mean

as indicated hereunder:

"the Admissions Board" means the Admissions Board appointed by the Senate as provided in reg. 8;

"the Course" means a programme of study leading to a IHE qualification;

"the Rector" means the Rector of the IHE;

"the Faculty" means a faculty, institute, centre, or school of the IHE;

"the Senate" means the Senate of the IHE; and

"the IHE" means the EDU.

Applicability

2. These regulations shall be applicable as soon as the organizational conditions for their application

at the EDU are met in full.

Courses

3. The Courses are offered at the following levels:

(a) Undergraduate Degrees, Diplomas, Certificates and Awards;

(b) Postgraduate Degrees, Diplomas, Certificates and Awards.

Students of the IHE

4. Applicants to Courses may be accepted as:

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 140

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

(a) regular students if they satisfy the requirements of the statutes, regulations and bye-laws, and

have been judged eligible to be so admitted; or

(b) visiting students if they register on study-units with the intention of obtaining credits, but are not

enrolled in a programme of study leading to a qualification.

Regular Students

5. Applicants shall be admitted as postgraduate regular students if they satisfy the entry

requirements as specified in the general regulations and the respective Course regulations or bye-laws

and have been judged eligible by the Admissions Board to be so admitted.

6. Applicants shall be admitted as undergraduate regular students if they:

(a) satisfy the entry requirements as specified in these regulations and in the respective Course

regulations or bye-laws; or

(b) have qualifications comparable to the entry requirements as specified in regulation 9, provided

that relevant experience may be considered together with these qualifications by the Admissions Board;

or

(c) possess qualifications which fall short of those required, which shortfall in qualifications at SEC

Level, the Admissions Board, on the advice of the Access Disability Support Committee, deems to have

been due to a significant disability (including applicants within the Autism Spectrum and with Specific

Learning Difficulties) and provided that the missing qualifications will not adversely affect the applicant's

studies at the IHE. Each application will be considered on its own merits.

Visiting students

7.

(1) Visiting students may register for:

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 141

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

(a) individual study-units that are offered within IHE undergraduate and postgraduate Courses,

subject to approval by the Faculty; and

(b) study-units that are designed ad hoc for particular needs, subject to approval by the Senate on the

recommendation of the Dean of the Faculty in question.

(2) Visiting students shall be eligible for certification if they:

(a) complete the study-unit, are awarded the credits assigned to it, and pay any applicable fees; and

(b) satisfy any other requirements prescribed in any other relevant statutes, regulations and bye-laws

of the IHE.

(3) Visiting students shall be entitled to the rights and privileges accorded to regular students.

The Admissions Board

8.

(1) The Admissions Board shall be composed of the following members:

- The Rector or his nominated delegate, as ex officio Chairman;

- The Dean of the Faculty in question;

- The student representative of the Senate;

- The Director of Admissions or his nominated delegate; and

- Any other person required by law.

(2) The Admissions Board shall have the power to:

(a) decide on the eligibility of any applicant for admission to the IHE as a regular or visiting

student and, where it deems appropriate may:

(i) require such applicant to satisfy additional conditions; and/or

(ii) restrict the choice of Course, areas of study or study-units within a Course, to which such applicant

may be admitted;

(b) advise the Senate on all matters regarding admission to the IHE and to programmes of study.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 142

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

(3) Where the Admission Board has reason to believe that the presence of an applicant within the IHE

community could present a clear and present danger to the well-being and safety of students and staff,

or a significant risk that their safety be imperilled, or that activities on campus be disrupted, the Board

shall on the basis of available evidence have the option to refuse admission, or to grant admission subject

to appropriate safeguards which shall be decided upon on an ad hoc basis, or to delay admission until

expert advice is obtained. For the avoidance of doubt, evidence could also take the form of expert advice

documented in a sworn affidavit.

Entry Requirements for Undergraduate Courses

9.

(1) General Entry Requirements. Subject to any other provision of these regulations, the general entry

requirements are the following:

(a) a qualified leaving certificate of secondary education from any EU country;

(b) a proof of proficiency in the language of instruction;

(c) a valid passport;

(d) a clean Police Conduct Certificate; and

(e) candidates also need to demonstrate high cognitive skills, as well as highly developed social skills

and team competence.

(2) In the case of applicants who pursued their secondary education outside the EU, the Admissions

Board may consider and accept qualifications comparable to the qualifications stipulated in sub-regulation

(1), provided that the mix of subjects and levels of the qualifications presented are deemed sufficient to

enrol in a Programme of the IHE.

(3) The Admissions Board may consider the acceptance of passes obtained in other examinations at

corresponding levels and grades for the purpose of admittance.

(4)

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 143

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

(a) Special Course Requirements. Regulations or bye-laws for a programme of study may specify other

requirements in addition to the general entry requirements for admission to that Course. In particular,

they may specify alternative qualifications for admission which would be acceptable, in whole or in part,

as qualifications of similar academic standard.

(b) Each Faculty shall determine the special course requirements for specific courses offered by it, as

laid down in the Course bye-laws.

(c) An applicant who is a graduate of a IHE or has other qualifications considered to be sufficient may

be exempted by the Admissions Board from any subject in which a pass is required for admission to a

Course in that Faculty.

Proficiency and Aptitude Tests, Assessment Centres

10.

(1) The regulations or bye-laws of undergraduate and postgraduate Courses may require applicants

to:

(a) pass a proficiency test in one or more subjects, as approved by the Faculty offering the Course;

and/or

(b) pass an aptitude test; and/or

(c) participate in a secured assessment centre.

(2) The Senate, on the advice of the Board, shall appoint a Board of Examiners for aptitude and

proficiency tests, as well as for assessment centres.

Further Provisions

11. Admission to a Course after its Commencement: An applicant who is qualified for admission to

the IHE as a regular student may be allowed by the Admissions Board, subject to any conditions it may

impose, to join a Course at a later starting date.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 144

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.

Applications for Admission

12.

(1) Applicants wishing to join Courses in terms of these regulations shall apply by the prescribed dates

unless, in special circumstances, with the permission of the Admissions Board.

(2) Applicants shall submit all supporting documents, including an original recent Police Good

Conduct Certificate, if required, within the deadline stipulated by the Office of the Registrar. Should they

fail to do so, applicants shall be considered as no longer interested to pursue the Course they applied for.

(3) In cases where the Police Good Conduct Certificate includes any declaration, the certificate shall

be considered by a sub-committee appointed by the Senate for the purpose. The sub-committee shall

make its recommendations to the Admissions Board.

Changes to the Regulations and Bye-Laws

13.

(1) These regulations and bye-laws shall only be changed in the following way: Once all the governing

bodies of the IHE have been lawfully created and the Chancellor duly appointed, amendments to this

Statutes shall only be adopted if proposed by either the Council, the Senate or the Supervisory Board. This

proposal has then to be approved by at least two of those bodies. The relevant amendment procedure will

be specified by the Council.

(2) During the time until the creation and appointment of the governing bodies, these regulations and

bye-laws shall only be amended upon a concrete proposal by the Founders of the EDU, and after approval

of any such proposal by the National Council for Further and Higher Education.

Admissions during the first two years of operations of the EDU

14. As long as the governing bodies of the IHE are not yet fully operational, it will not be possible to

apply these regulations in their totality. Instead, transitional Admissions procedures shall be defined by

the Founders of the EDU in consultation with the National Council for Further and Higher Education.

© copyright Digital Education Holdings Ltd. Villa Bighi · Chaplain‘s House Kalkara KKR 1320 · Republic of Malta

E-MAIL [email protected] WEB medical.edu.mt

EDU IQA Document PAGE 145

Digital Education Holdings Limited (DEH) Registration Number C 82123. DEH‘s Tax Registration Number is 998643308. DEH and its academic programmes are licensed under the Maltese Education Act by the NCHFE under Licence Number 2018-010.