I I I I I Executive Council Association Overview Membership Profile The Year in Review Member...

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Executive Council Association Overview Membership Profile The Year in Review Member Companies

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ANNUAL REPORT

NASSCOM ®

CONTENTS

Message from the Chairman

Message from the President

Executive Council

Association Overview

The Year in Review

NASSCOM Member Companies

1

2

3

7

11

35

Message from the Chairman

Dear Friends,

As we enter 2013, it does appear that the global economic crisis is bottoming out –

creating a sense of cautious optimism. Global IT-BPM spend is expected to grow by 6 per

cent in 2013 to touch USD 2 trillion. More importantly, the rate of introduction of disruptive

technologies will continue to be faster; SMAC (Social, Mobility, Analytics, Cloud)

technologies is expected to increase to over USD 1 trillion by 2020.

Technology is reshaping everything around us – businesses, consumers, countries –

creating opportunities that never existed before. IT is shifting from traditional process

automation to strategic BI, collaboration, customer facing technologies and future of

technology is beyond just services -- a complete blend of services, solutions, products

and platforms.

The industry in India is positioning itself to address current and emerging opportunities. IP

based platforms, reinvented business models, customer centric solutions and blended delivery is helping the industry

emerge as a strategic business partner to global customers. Reflecting this change, two forums at NASSCOM have

initiated an exercise to rebrand the industry sector. The Captive Forum representing about 750+ companies are now

positioned as Global In-house Centres (GICs) and the BPO industry is being repositioned as Business Process

Management.

The vibrant start-up ecosystem in the country is creating innovative products and solutions that are targeted at the

global and Indian market; enterprise and the SMB user. NASSCOM is creating a focused program to support these start-

ups and encourage greater entrepreneurship in the country.

It has been my pleasure to chair NASSCOM in the past year and work with the Executive Council and NASSCOM

Secretariat on various initiatives. Exploring new markets in Africa, Asia including China and Japan has been a strategic

thrust. At the same time, we are building thought leadership on how technology can be a key enabler for India –

creating an additional 2 per cent GDP impact by 2020.

As we look ahead and work towards helping the industry to realise its 2020 vision, we have also created a high-powered

committee that is looking at NASSCOM in 2020 and how will it internally build capabilities and programs to align with the

needs of the industry.

NASSCOM is a unique association which has evolved with the growth of the industry. Its success has been enabled by the

leadership and support provided by the industry. On behalf of NASSCOM I would like to thank all the members for their

support to NASSCOM.

Chairman, NASSCOM

N. Chandrasekaran

Annual Report 2012-131

Message from the President

Dear Friends,

The year 2012 was a year of uncertainty with the global economic slowdown, lower GDP

growth in India, slower technology spending and a volatile currency. The industry in India

however maintained its growth momentum registering a double digit growth and

clocking revenues of USD 108 billion in the fiscal year. NASSCOM focus and priorities in the year were focused towards a three pronged

approach – create programs that meet the diverse membership that NASSCOM

represents; focus on addressing business and regulatory issues and continue to position as

a key destination for this industry. NASSCOM maintained an action packed agenda, expanding its portfolio of events,

conferences, and workshops and rolling out specific initiatives for different industry

segments. The Emerge community remained a focal point for NASSCOM and witnessed

the scaling up of the employee health insurance plan, MOU with SIDBI for access to funding and regional programs. At

the same time, several mentoring sessions and focused initiatives were launched for product companies to help them

get on the growth path and increase visibility. IP4Biz and NASSCOM AWSME Survey were launched to help product

companies connect with enterprise users and SMBs in the country. Focused research reports were published in the year

to highlight growth opportunities and showcase the industry’s transformation initiatives. During the year, NASSCOM continued to actively engage with the Indian government, making recommendations to

remove some of the irritants in the area of policy that were impeding industry growth. Ease of doing business was the key

priority which includes an action plan of building an entrepreneurship mission in the country. Strategic initiatives around cyber security were undertaken with the government announcing a public private

partnership on critical information infrastructure. NASSCOM Education initiative was formally launched as the IT-ITeS

Sector Skill Council under NSDC and is now working on building detailed occupational standards in the country. NASSCOM played the role of an influencer in global markets where it took up matters related to legislation (including

visas, immigration and trade barriers) with policy makers in the US, Canada, Europe and Australia. NASSCOM continued

to invite overseas delegations and organise Indian delegations to other nations, with a view to creating awareness

about new markets and showcasing the business opportunities for foreign players in India. India was the featured

country at CeBIT Australia in 2012 and helped showcase the potential of Indian companies in this market. Overall, NASSCOM continued to strengthen its connect with member companies reaching out to them through its

various Forums, including the Engineering Forum, BPM Forum, GIC Forum, Gaming Forum among others. NASSCOM’s Annual Report provides you with a detailed look at the year that was and the key initiatives that shaped the

association’s work and focus.

President, NASSCOM

Som Mittal


EXECUTIVE COUNCIL (2012-2013)

OFFICE BEARERS

CHAIRMAN

VICE CHAIRMAN

N. ChandrasekaranCEO & Managing Director

Tata Consultancy Services

PRESIDENT

Som Mittal

MindTree


Krishnakumar Natarajan CEO & Managing Director

Harish MehtaChairman & Managing Director

Onward Technologies

K. V. RamaniFounder & Former Chairman

Future Software

N.R. Narayana MurthyChairman Emeritus

Infosys

Saurabh SrivastavaChairman

CA Technologies India

F. C. KohliFormer Deputy Chairman


Raj JainChairman & Managing Director

RS Software India

CHAIRMEN COUNCIL

Ashank Desai Co-founder & Former Chairman

Mastek

Atul K. NisharFounder & Chairman

Hexaware Technologies

Phiroz A. VandrevalaNon-Executive Director,


and MD & Vice Chairman,

Diligenta

Ganesh NatarajanVice Chairman & CEO

Zensar Technologies

Jaithirth (Jerry) RaoFounder & Former Chairman

MphasiS

Pramod BhasinNon-Executive Vice Chairman

Genpact

S. RamadoraiVice Chairman


Harsh ManglikFormer Chairman

Accenture India

Lakshmi NarayananVice Chairman

Cognizant Technology Solutions


Rajendra S. PawarChairman & Co-founder

NIIT Group

EXECUTIVE COUNCIL MEMBERS

Anand DeshpandeFounder, Chairman & Managing Director

Persistent Systems

Aparup SenguptaManaging Director & Global CEO

Aegis

Arun SethNon-Executive Chairman

BT India

Avinash VashisthaChairman & Geography

Managing Director

Accenture

B.V.R. Mohan ReddyFounder, Chairman & Managing Director

Infotech Enterprises

Bhaskar PramanikChairman

Microsoft Corporation India

C.P. GurnaniManaging Director,

Tech Mahindra & CEO, Mahindra Satyam

Deep KalraFounder & CEO

MakeMyTrip

Ganesh LakshminarayananPresident & Managing Director,

Dell India

and VP – Global Consumer

& SMB Services, Dell

Jai MenonGroup CIO & Group

Director – Innovation & IT

Bharti Enterprises

Kiran KarnikFormer President

NASSCOM

Mukesh AghiMember of the Board &

Chief Executive, Services Cluster

L&T Infotech

Neelam DhawanManaging Director

Hewlett-Packard India

Pankaj ChandraDirector

IIM Bangalore

R. ChandrasekaranGroup Chief Executive,

Technology & Operations

Cognizant Technology Solutions

Rajan AnandanManaging Director

Google India


EXECUTIVE COUNCIL MEMBERS

Rajesh NambiarGeneral Manager, Global

Services Integration Hub – East

IBM Corporation

Raman RoyFounder, Chairman &

Managing Director

Quatrro Global Services

Roopa KudvaManaging Director & CEO

CRISIL

Sangita ReddyFounder & Managing Director,

Apollo Health Street

and Executive Director – Operations,

Apollo Hospitals

Sharad SharmaNon–Executive Chairman

Movico Technologies

Srinath BatniMember of the Board & Head –

Delivery Excellence

Infosys

T. K. Kurien CEO, IT Business & Executive Director

Wipro

V. K. MathewsFounder & Executive Chairman

IBS Group


ASSOCIATION OVERVIEW


About NASSCOM

Vision

Mission

Members

National Association of Software and Service

Companies (NASSCOM) is the industry association for

the IT-BPM sector in India. A not-for-profit organisation

funded by the industry, its objective is to build a growth-

led, sustainable, technology and business services

segment in the country.

Established in 1988, NASSCOM’s membership has grown

over the last 25 years and currently stands at over 1400.

The member organisations represent 95 per cent of

industry revenues and have enabled the association to

spearhead initiatives and programmes to strengthen

the sector in the country and globally.

NASSCOM members are active participants in the new

global economy and are admired for their innovative

business practices, social initiatives and thrust on

emerging opportunities.

NASSCOM is headquartered in New Delhi, India, and

has offices in seven other cities Bengaluru, Chennai,

H y d e r a b a d , K o l k a t a , M u m b a i , P u n e a n d

Thiruvananthapuram.

To be an effective and engaging global trade

organisation, complimented by the pillars of trust and

credibility.

NASSCOM’s mission is to deepen the IT-BPM industry’s

footprint in its core markets and beyond, building

strategic partnerships with its customers. It seeks to

establish India as a hub for innovation and professional

services.

NASSCOM’s mission is also to expand the country’s pool

of relevant and skilled talent and harness the benefits of

ICT to drive inclusive and balanced growth.

‘Transform Business, Transform India’ is the overall

objective of NASSCOM and its member organisations.

NASSCOM members are organisations in India

engaged in the business of IT Services, BPM, Software

Products, Engineering Design, Internet, E-commerce

and Gaming. Organisations that provide services to the

IT-BPM industry are institutional members of NASSCOM.

–

India headquartered organisations, multinational

service providers with an India presence, and global in-

house centres (GICs) of foreign corporations are equally

represented in the membership of NASSCOM.

NASSCOM undertakes several initiatives and works with

multiple stakeholders within the global IT-BPM eco-

system:

NASSCOM collaborates with the Government of India

at the centre and states to build a policy framework

that is conducive to the growth of the IT-BPM industry

in the country.

NASSCOM works closely with i ts member

organisations, encouraging them to share best

practices and experiences, and mentor smaller

organisations that are still on the learning curve.

NASSCOM undertakes several development

initiatives to spur the growth of the sector.

• Research

It conducts industry research, surveys, and studies

on emerging IT-BPM trends and sector performance

to provide factual perspectives on the industry and

the growth opportunities ahead.

• Events

It organises national and international events to

showcase new opportunities, collaborate, build

thought leadership and facilitate networking.

• Forums

Industry Forums launched by NASSCOM cater to the

needs of diverse segments and build specific

programmes that can help these sectors to realise

their potential. The Forums at NASSCOM include:

Business Process Management (BPM)

The Forum focuses on the high-growth BPM

industry, finding solutions for the policy, people

and process challenges it faces, identifying new

growth opportunities and showcasing value

addition opportunities.

Activities

> Policy Advocacy

> Membership Engagement

> Industry Development

?


?

?

?

?

?

–

Engineering Services (ER&D)

The Forum works with the industry to devise

strategies that will drive the Engineering

Research and Design (ER&D) sector, enabling it

to emerge as a hub of global innovation.

Gaming

With gaming emerging as a growth opportunity,

the Forum works with stakeholders to enhance

visibility for the sector.

Global In-house Centres (GICs)

NASSCOM continues to build strategies for the

growth of what were earlier referred to as

‘captives’. The Forum focuses on sharing best

practices and value addition frameworks to

help GICs emerge as strategic centres.

Remote Infrastructure Management (RIM)

RIM and Managed Services are going to

emerge as of the biggest markets for the

industry going forward. NASSCOM is working

through this forum to define the areas of growth

within the segment and work with the industry to

address challenges in these spheres.

Quality

This Forum keeps NASSCOM members abreast

of the developments taking place in the quality

space, benchmarking practices and building

leadership on standards development.

Expanding partnerships in existing markets and

building opportunities in new markets is a key priority

for NASSCOM. This is enabled through an effective

engagement with international stakeholders, the

government, customers and associations to

collaborate on international policy, business

partnerships, MoUs and business delegations.

NASSCOM is committed to promoting and nurturing

small-and-medium companies within the IT-BPM

industry. It does so through its Emerge Product Group,

a one-stop-platform that uses online and offline

sessions to promote mentorship and help members

evolve winning sales and marketing, partnership and

funding strategies.

>

> Entrepreneurship

Global Trade Development

>

> Domestic Market, E-governance

> Enabling Environment

> Sustainability

Workforce Development

Enhancing employability and access to a skilled

talent pool is a critical enabler for India’s

competitiveness. NASSCOM is engaged across a

broad spectrum of academia, industry and

governments to devise policies, curriculum and

assessments to achieve the above objective.

Use of technology and business services is gaining

increased adoption across governments, corporates

and small and medium businesses (SMBs).

NASSCOM’s focus is to engage with these

stakeholders and build initiatives that promote public-

private partnerships and standards and recognise

excellence in IT adoption.

NASSCOM in partnership with the industry has

created specific programmes and awards that

encourage innovation, security best practices and

development of tier 2/3 cities.

In order to promote balanced growth across India

and build a sustainable IT-BPO industry, NASSCOM

engages with its members on critical issues related to

corporate social responsibility (CSR), enhancing

diversity, inclusive growth and Green IT.

In order to enhance the employability of the talent

pool in the country and build a secure database of

employees, NASSCOM has initiated two specific

programmes:

• National Skills Registry (NSR)

NASSCOM in partnership with the industry has

developed a unique initiative–the National Skills

Registry (NSR), a national database of registered

and verified knowledge workers in the industry. This

database is managed and run by NSDL Database

Management Ltd. (NDML), a fully owned subsidiary

of National Securities Depository Limited (NSDL).

NSR aims to build a robust and credible information

repository on the knowledge professionals in the IT-

BPM sector. The benefits of NSR flow across to

clients, service providers and employees. NSR has

enhanced the value proposition of the Indian IT-

BPM sector and raised the bar on security standards

in pursuit of excellence and client satisfaction.

>

Annual Report 2012-13 9

•

NASSCOM Assessment of Competence (NAC) is an

assessment and certification framework that ensures

a steady supply of quality professionals to meet the

present and future requirements of the IT-BPM

industry. NAC aims to create a robust and continuous

pipeline of talent through standard assessment and

certification. It also helps to provide insights into the

training and development needs of talent and helps

governments and universities craft customised talent

development initiatives and programmes. This

framework is available to the IT industry (NAC-Tech)

as well as the BPM sector (NAC).

NASSCOM has contributed to the development of three

organisations aimed at focusing on data security,

corporate social responsibility (CSR) and E-governance.

The Data Security Council of India (DSCI) is a not-for-

profit organisation established in 2008 with the key

objective of building a credible and committed

body to uphold data privacy and security

standards. The mission of DSCI is to build the

trustworthiness of Indian organisations as global

sourcing service providers and to send out a

message to clients worldwide that India is a secure

destination for outsourcing. Its aim is also to reiterate

that in India, privacy and protection of customer

data is enshrined in the global best practices

followed by the industry.

NASSCOM Foundation (NF)

NASSCOM Foundation (NF) was set up as a trust in

2001. It was instituted with the aim of using

information and communication technologies for

development (ICT for D), and to catalyse corporate

social responsibility (CSR) initiatives within the Indian

IT-BPM industry. By implementing a diverse range of

programmes, NF is taking information and

communication tools to underserved communities

across the country. It is also channelising the

immense potential of the IT-BPM industry towards

socio-economic development of the nation.

Incorporated in 2002, the National Institute for Smart

Governance (NISG) is a Section 25 organisation set

up in public-private partnership with NASSCOM, the

Government of India and the Government of

NASSCOM Assessment of Competence (NAC)

Affiliated Organisations

>

>

> National Institute for Smart Governance (NISG)

Data Security Council of India (DSCI)

Andhra Pradesh. The key objective of the

organisation is to catalyse development of E-

governance in the country.


Profile of Member Companies Member Distribution by Size

Citywise spread of Membership Membership Strength

Percentage of member companies working in each segment

?Large: Companies with gross revenue of over 200 Crores?Medium: Companies with gross revenues between 50 – 200 Crores?Small: Companies with gross revenues of less than 50 Crores?Institutional: Companies that provide support services to the IT-BPM

sector

???

Large Medium Small Institutional

Bengaluru Chennai Hyderabad MumbaiPune Kolkata NCR Others

36

131212

464

600

840

1138

1237

1414

1988-89 1991-92 1994-1995 1997-1998 2000-2001 2003-2004 Dec-06 Dec-09 Dec-12

65%

30%

42%

12%

22%

IT Services BPO ProductDevelopment

EngineeringR & D,

Embedded

Others

11% 10%

11%

68%

14% 10%21%

14%6%

4%

20%12%

9%

GOVERNMENT POLICY ISSUES

NASSCOM has been working closely with both the union

and state governments of India to create a regulatory

climate that is conducive to the growth of the IT-BPM

industry in the country. The highlights of its key

engagements with the government and their outcome

are as follows:

Union Budget Proposals

NASSCOM submitted its budget memorandum to the

Ministry of Finance, making recommendations on key

direct and indirect tax issues impacting the IT-BPM

industry. The budget proposals were compiled in close

consultation with member organisations.

The pre-budget recommendations were centred

around five broad policy imperatives:

1. Rolling out strategic initiatives on cyber security,

and IT-led interventions to bridge development

gaps and address societal needs around

healthcare, education and governance

2. Enabling entrepreneurship through the National

Mission, easing the Compliance Burden, removing

dual levy–VAT and Service Tax, TDS on Internet

downloads, and tailoring incentives for the sector

3. Enhancing India’s competitiveness by ensuring

that–existing SEZ operational difficulties were

addressed by modifying the rules and issuing

clarifications, rationalising transfer pricing

assessments and safe harbour, providing APA

guidance, extending expense deduction benefits

to training and R&D expenses, allowing legitimate

tax deductions under the various tax incentives,

making available refunds and rebates as offered

under various export promotion schemes, and

aligning the definition of royalty with international

standards

4. Building India into an innovation hub by extending

the benefits available to IT services to R&D services

and extending R&D promotion and support

schemes for the software sector

5. Coming up with new Service Tax rules and

regulations relating to the treatment of R&D

services as export, classifying BPM services as

intermediary, and detailing transactions between

head office and branch office as well as the new

service tax refund formula for SEZs

6. Meeting growth and development goals by helping

develop tier 2 and 3 cities, encouraging domestic

adoption of technology, and creating a favorable

environment for repatriation of profits

Tax Policy and Tax Administration

• Constitution of the Rangachary Committee to

review Taxation of Development Centres and the IT

Sector

In an effort to bring clarity and transparency into the

taxation of Development Centres and the IT sector,

the Prime Minister constituted a committee under

the former Chairman of the Central Board of Direct

Taxes (CBDT), N. Rangachary, to review and

expedite the required changes. NASSCOM

engaged very closely with the committee,

discussing industry issues and global practices and

making recommendations, with the active support

of the industry. The issues that were raised with the

committee included those related to Transfer

Pricing, Safe Harbour provisions and Direct Taxes,

which focused on denials of legitimate tax

exemptions provided for in the IT Act under various

incentive packages offered by the government.

? Transfer Pricing

NASSCOM was at the forefront requesting for Safe

Harbour notifications and rolling out of an Advance

Pricing Agreement to address uncertainty and

disputes in Transfer Pr icing assessments.

Recommendations were made pertaining to Safe

Harbour for the sector, and also for rationalised

assessments that needed to be used to arrive at

Safe Harbour margins. Business models and nature

of R&D services and software development were

detailed, and it was recommended that the profit

split method be avoided.

? Denials of Tax exemptions

The Government of India has in the past offered

several tax incentives for exports under the STPI

scheme, the SEZ Act and the FTP. Contrary to the

provisions made by the government to allow tax

exemptions to the IT sector as an incentive, tax

assessors have been denying previously granted

exemptions after much scrutiny and delay. The

pretext for denial are several – from onsite services

being classified as deputation of manpower, to not

acknowledging the importance of Statement of

Works in the hierarchy of agreements, to classifying

THE YEAR IN REVIEW


R&D serv ices as d i s t inct f rom software

development, etc. • NASSCOM has been in close contact with the CBDT

(Central Board of Direct Taxes) in all matters related

to Direct Taxes. In addition, for International Tax,

NASSCOM is working closely with the team of DGIT

(Director General of International Taxation) sharing

industry concerns pertaining to arbitrary and

inconsistent Transfer Pricing assessments and the

need for practice guidelines. NASSCOM has also

made recommendations on the essential elements

of rationalised assessments.

• Negative List of Services

The industry this year came up with a new negative

list tax regime for service taxes. While the implications

and benefits are yet to be realised, there were

several hiccups related to the rules framed, as the

existing systems migrated. NASSCOM actively

provided inputs to the CBEC (Central Board of Excise

and Customs) on possible difficulties and suggested

changes to be incorporated so that the operations of

BPO, R&D testing services and SEZ operations did not

face difficulties.

• Service Tax Refunds

While the new rules on Service Tax were welcome,

legacy issues like delay/rejection of service tax

refunds continued to create problems. NASSCOM

represented the issue on refunds of Service Tax on

input services used for providing output services in

exports. The issue has been causing undue hardship

to exporters for many years. Taking into account the

proposal submitted by NASSCOM, a trade notice was

issued for the NCR region and a regional advisory

group formed in Karnataka to specifically resolve the

deadlock of mounting delays and rejections in

Service Tax refunds. Industry meetings with tax

officials were organised in all the regions and face-to-

face discussions on the issue facilitated by

NASSCOM.

• Advisory Groups on International Tax and Indirect tax

The Government had constituted two Advisory

Groups, one on International Tax and another on

indirect tax earlier in the year, after the industry had

raised alarm bells on certain provisions proposed in

the budget. NASSCOM, the only sectoral association,

was invited to be on both the Advisory groups

chaired by the Revenue Secretary. These groups

were largely dormant and following repeated

requests, were activated in December, 2012.

NASSCOM will use this platform to engage with the

government on tax policy and administration.

• Multi-level TDS on Packaged Software Distribution

The clarifications issued on the definition of royalty

had direct impact on payments from the sale of

software. NASSCOM, along with software industry

product leaders in India and ISODA (Infotech

Software Dealers Association), took up the issue of

multi-level tax at every stage of the distribution

network and associated cash flow constraints. The

Government recognised the difficulty and issued

clarifications to remove the multi-level TDS. While this

has offered relief, there are implementation issues

that need to be addressed, which are being taken

up with the Tax Policy and Legislation unit of the

Ministry of Finance.

E-commerce

The working group on online payments constituted by

the Ministry of Finance under the Chairmanship of Kiran

Karnik submitted a report identifying issues related to

technology infrastructure and charges for online

payments. Taking note of the lower risk in debit card

transactions as pointed out in the report, the Reserve

Bank of India reduced the MDR (Merchant Discount

Rate) on debit cards by 0.75 per cent for purchases up

to ? 2000, and fixed at 1 per cent for purchases above

that, from the prevailing rates of 2-3 per cent. This has

become effective from September, 2012. Continuing

the initiative in this area, a partnership with IDRBT

(Institute for Development and Research in Banking

Technology), Hyderabad has been proposed and it is

expected that with the participation of banks and the

industry, the online payment processes will be analysed

and made more robust to improve the user experience.

Funding for start-ups The DeitY (Department of Electronics and Information

Technology), Government of India under its 12th Plan

recommendations and also the draft IT policy is looking

at a fund of ? 1000 crore for small companies.

NASSCOM is working with the DeitY on the specific

modalities of how this funding can be executed.

SEZ Act–Current operational issues

There are several operational difficulties in SEZs that

companies face from time-to-time. NASSCOM

organised an industry meeting with the Additional

Secretary, Department of Commerce, Government of

Ind ia and subsequent ly submit ted severa l

representations to the department highlighting the

concerns and the need for action.

The issue for implementing simplified Softex (Software

export declaration) approvals in SEZ in line with STPI was


discussed for instance. NASSCOM shared the STPI

experience with the Department of Commerce and

with the support of DeitY (Department of Electronics

and Information Technology) vouched for the efficacy

of the new approach. The SEZs have now been asked to

implement it across the country by the RBI.

Industry participation in framing ISO Standards for ITeS /

BPO

On behalf of the Bureau of Indian Standards (BIS),

NASSCOM hosted the first ISO/IEC JTC 1/SC 7 Plenary in

India in 2009 and since then has been offering support

to the India Mirror Committee (IMC) of SC7 (Sub-

Committee Seven) under the JTC 1 (Joint Technical

Committee One) of ISO and the IEC, responsible for the

elaboration of Information Technology standards. SC7 is

involved in ‘Standardisation of processes, supporting

tools and supporting technologies for the engineering

of software products and systems’.

As a participating country, India has been actively

involved in framing standards in addition to responding

to specific suggestions. The IMC has been meeting

regularly and industry participation has increased

steadily. The IMC also interacts very closely with the

Indian Standards body and participates in the BIS

meeting of the LITD division in relevant committees. With

the industry attaining global status, NASSCOM has been

involved with the International Standards Organisation

(ISO) and encouraging more and more member

organisations to participate in different Working Groups.

NASSCOM will continue this strategic initiative, enabling

the Indian IT industry to transform into standards setter,

from being a follower.

Labour issues

The IT industry in Karnataka, which had previously been

granted a blanket exemption from the Industrial

Employment (Standing Orders) Act 1946, was asked to

comply with the legislation by December 31, 2012, with

exemptions given on a case-to-case basis. NASSCOM,

in consultation with members, drafted model standing

orders and with the support of the state IT department

requested for their implementation. The draft makes the

model sector specific. It replaces for instance, ‘workers’

with ‘employees’. NASSCOM has proposed that

companies list out the deviations from the model

standing order in their submissions. While the time given

to IT companies to submit the model standing order has

been now extended to March, 2013 much work remains

to be done in this area.

Approvals for Telecom R&D Services

R&D service providers for telecom have been facing

difficulties in receiving approvals for experimental

licenses and the import of equipment. NASSCOM took

up the issue with the Secretary and the Wireless Advisor

of the Department of Telecommunications. While many

issues remain to be addressed, the Department clarified

that for every additional import request, a fresh

application had to be made. Companies have

benefited from the notice even though it has added to

the cost of operations. The sector is also struggling with

environmental regulations that are applicable on the

import of used equipment and NASSCOM will engage

with the government on these issues in the coming year.

Planning Commission Committee on Angel Investment

and Early Stage Venture Capital

NASSCOM is a member of the ‘Committee on Angel

Investment and Early Stage Venture Capital’ appointed

by the Planning Commission. The committee, under the

chairmanship of Sunil Mitra, former Revenue Secretary,

Government of India studied the issues in detail and

made wide ranging recommendations in a report that

were related to creating a vibrant ecosystem for

entrepreneurship and angel funding in the country.

Over the years, the focus of NASSCOM’s Global

Development Trade (GTD) Programme has been to

engage with a wide variety of domestic and

international stakeholders such as governments,

customers and associations, to create regulatory

frameworks that foster trade with the Indian IT-BPM

industry, position India as a trade partner and promote

global sourcing in emerging markets and verticals.

Under this Programme, NASSCOM has also been

spotlighting India’s edge as an outsourcing destination

and the unmatched value proposition offered by the

country’s IT-BPM service providers. It has been doing so

by reaching out to influencers including legislators,

elected officials, associations, think tanks, academic

institutions, customers, regulators, Indian embassies and

the media. In 2012, NASSCOM continued to strengthen

India’s credentials as a key global IT-BPM hub by

initiating the following activities:

Issues with legislation targeted at the Indian IT Industry

by the US

Numerous bills and amendments have been proposed

in the US that intend to to curb outsourcing to countries

such as India and penalise Indian IT companies by

making them pay more towards US visa costs, thereby

hurting their competitiveness. NASSCOM continues to

work with its alliance partners to thwart legislative

attempts that have negative implications for the Indian

IT industry.

GLOBAL TRADE DEVELOPMENT


Issues of increased visa rejections by the US Consulates

in India

NASSCOM continues to work with the administrative

regime to work out solutions for the problems related

with the adjudication process.

EU-wide ICT (Intra-company transferee) visa/directive

NASSCOM has been working towards an EU-wide ICT

visa. In March, 2012 a NASSCOM led delegation visited

Brussels to meet with key stakeholders to have a

broader adoption of the ICT directive. NASSCOM’s

outreach activities to build consensus on this key issue

continues.

Data Security norms of the European Union

NASSCOM and DSCI have been using the window of

opportunity presented by the India-EU FTA negotiations

to get India declared a data-secure country. By rough

estimates, such a step will increase revenues from EU to

the extent of USD 7 billion per annum by way of

increased offshoring and cost savings to companies

leveraging India in their business model.

Issues of restrictions on UK visas

NASSCOM has been working towards a liberalised visa

regime in the UK for technology industries. Until now, its

efforts have kept strict measures at bay such as ‘cap’ on

visas, etc. for the visa category that is used by the

industry to transfer skilled workers to the UK. NASSCOM is

also contemplating a detailed report that could

highlight contributions of the sector in the broader UK

economy by way of job creations and competitiveness.

Visa issues with Canadian authorities

NASSCOM had made a detailed submission on the visa

problems faced by the industry in Canada, which had

been taken up and addressed through welcome

changes in the country’s visa adjudication process.

NASSCOM also launched its Canada chapter with more

than 17 companies on board and nominated Country

Council members to iron out mobility issues. NASSCOM

continues to steer services side negotiations for India-

Canada FTAs.

Negotiation of a Social Security Agreement (SSA) with

Canada

NASSCOM has been instrumental in concluding

negotiations for an Indo–Canada totalisation treaty.

The effective date is yet to be announced. A separate

SSA needs to be signed with the province of Quebec as

it is not covered under part of the SSA.

Indo–German Totalisation treaty and Immigration issues The current agreement between Germany and India

allows for exemption to visiting employees (posted

workers) from contributing towards the local social

security system. However, Germany has changed the

interpretation of its immigration law restricting access to

specialist visas by Indian technology workers. Due to

these changes, there are some 5,000 Indian technology

workers who are being denied some benefits of the

India-Germany Social Security Agreement. NASSCOM is

working with the Ministry of Overseas and Indian Affairs

and the Employees' Provident Fund Organisation

(EPFO) to address the issues with the German

authorities.

International Workers norms revised by Employees'

Provident Fund Organisation (EPFO) in India

NASSCOM has been instrumental in sorting out

problems related the treatment of International Workers

and their tax liability with EPFO. There have been many

circulars issued to post NASSCOM’s intervention, for

instance, for the taxation of International Workers

treatment, German Certificate of Clearance issues,

amongst others. NASSCOM continues to work closely

with the Ministry of Overseas and Indian Affairs and the

EPFO, ironing out issues related to various totalisation

treaties.

Dealing with visa issues in India

NASSCOM has written to the Ministry of Home Affairs

suggesting the introduction of norms governing visas of

interns and trainers. Suggestions also include improving

the registration process for foreign expatriates.

Mobility issues and FTA negotiations with Australia

NASSCOM has been working very closely with the

Ministry of Commerce to address issues related to the

formal negotiations of the India–Australia FTA. A

detailed submission to the Department of Commerce

was sent on behalf of the industry demanding

liberalisation of visa issues, increase in allowances

permitted to be part of salary and an increase in the

industry’s share of the government procurement sector.

Sessions on ‘Exploring Africa for Business Opportunities’

These sessions were organised as a part of NASSCOM’s

initiative to explore new geographies. Over the past

couple of years, Africa has been one of the faster

growing markets worldwide in terms of adopting ICT

and communication technologies and is becoming

one of the most important markets for the Indian IT

industry. The liberalisation of Africa continues and most

countries have established regulatory bodies to ensure


a fair, competitive and enabling environment. A series

of knowledge session were organised in the cities of

Mumbai, Chennai and Bengaluru in July, 2012 for

member companies.

Sessions on ‘Opportunities in Canada for Indian IT and

BPM industry’

Knowledge sessions focusing on the ICT sectors of the

Provinces of Québec and Ontario were organised in

Mumbai, Bengaluru and Delhi in August, 2012. The

sessions talked about the ICT opportunities in these

regions for business and innovation. Canada has

created a culture of technology innovation— through

its people, research and development infrastructure,

knowledge and opportunities. It has more than 30,000

ICT firms that generate over USD 140 billion in revenues.

This coupled with Canada’s geographic proximity to

the US, political stability, superior workforce, quality of

life and similar business culture make Canada a

preferred destination for doing business for international

ICT companies.

VISITING INTERNATIONAL DELEGATIONS

Business and Government Delegation from Cologne,

Germany

NASSCOM hosted a high-level business delegation from

the city of Cologne region in Germany. The objective

was to promote our common endeavour to enable

sustainable trade and economic development

between the two countries. The delegation was led by

the Mayor of the City of Cologne, Jürgen Roters and

drew 25 visitors from various companies and the

government.

INDIAN DELEGATIONS GOING OVERSEAS

Delegation to Australia: India as partner country for

CeBIT Australia 2012

India was the partner country for CeBIT Australia 2012

held in Sydney from May 22–24, 2012. It was prestigious

to be the partner country and there was a great

opportunity to showcase the strength of India in the IT

sector in Australia and to all the other participating

countries and patrons at the event. The delegation was

led by the Minister of State for Communications and IT,

Sachin Pilot. There were 54 Indian companies and over

90 delegates which made this the largest Indian

contingent to participate at CeBIT Australia. This was an

effort to try and position India and Indian companies as

innovative and entrepreneurial rather than just

outsourcing hubs. The message was about partnership

and about also exploring India as a market.

The inaugural NASSCOM Innovation Student Awards

were presented by Hon. Sachin Pilot, Minister of State in

the Ministry of Communications and Information

Technology, Government of India; Hon Greg Pearce,

Minister of Finance, NSW and Paul Toole, MP and

Parliamentary Secretary to the Deputy Premier and for

Asia-Pacific Trade at the CeBIT ICT Celebration Dinner

on May 23, 2012 at Sydney. The awards were given

under the categories – IT Innovation and IT enabled

Business Innovation.

Delegation to Germany

NASSCOM organised a delegation to Cologne,

Germany from June 13-14, 2012. The delegation visited

Germany at the time of the BITKOM–NASSCOM

Conference in Cologne. It was also invited to the

Annual Meet of the Indo-German Chamber of

Commerce in Düsseldorf. A significant number of

German companies already doing business or looking

for partnerships with Indian companies were present at

both these events. The key objective of the delegation

was to expose Indian companies to the ICT environment

in Germany, create for them networking opportunities

with companies in Germany and explore business and

M&A avenues.

Delegation to China (Shanghai and Nanjing)

NASSCOM in association with the government of India

organised a business delegation to China (Shanghai

and Nanjing) from September 5–7, 2012. The delegation

was led by Krishnakumar Natarajan, Vice-Chairman,

NASSCOM and MD and CEO, MindTree. Representing

the Indian government was Dr. Anita Bhatnagar Jain,

Joint Secretary, Department of Electronics and

Information Technology, Ministry of Communications

and Information Technology, Government of India.

There were approximately 15 member companies that

were a part of the delegation. Apart from various

roundtable discussions and one-to-one meetings, the

delegation also participated in the 8th China (Nanjing)

International Software Product and Information Service

Trade Fair. Its key agenda was to have focused

meetings with the Chinese government and industry to

facilitate higher market access for the Indian industry, as

well as reduce non-tariff barriers.

Delegation to Africa (Nigeria, Uganda and Kenya)

NASSCOM organised its third delegation to Africa from

September 16–21, 2012. The emphasis of the delegation

was on creating awareness among local companies

about India, identifying potential companies for

partnership and building a long term engagement

programmme. Most Governments in Africa have

committed to use ICT in most of their activities in order to


facilitate rapid socio-economic development.

The delegation visited Nigeria in West Africa and

Uganda and Kenya in East Africa. Nigeria is the second

biggest economy in Africa and the largest in terms of its

population and opportunity. Kenya is the most

aggressive ICT economy in the eastern region with the

government being proactive and willing to invest in the

sector, closely followed by Uganda. In Uganda the

delegation participated in an East African conference

where it met with representative of other countries like

Rwanda, Tanzania and Malawi. The NASSCOM

delegation had representatives of 15 companies and

was led by the President, NASSCOM. The visit provided

delegates with an excellent exposure to the African

continent.

Business delegation to the World Congress on

Information Technology (WCIT), Canada

NASSCOM organised its first ever business delegation to

Canada from October 22–25, 2012 led by the President,

NASSCOM. Over the years, WCIT has become the

world's leading information technology gathering,

featuring prominent speakers, leading thinkers, and

business leaders from all over the world. Besides

attending the conference, NASSCOM also took up

issues that affected Indian investments in Canada with

policymakers. NASSCOM additionally launched its

Canada Chapter with almost 20 members, which

included Indian, global and Canadian companies.

MoUs SIGNED

MoU with Belarus HTP (Belarus High Tech Park)

NASSCOM signed an MoU with the Belarus HTP. The HTP is

one of the leaders among innovative IT clusters in

Central and Eastern Europe. The Belarusian software

services sector has been developing at a rapid pace.

The country's reputation for scientific and IT excellence,

complemented by the competitive labour market has

attracted the interest of numerous IT-intensive

companies.

MoU with BPAP (Business Processing Association of the

Philippines)

On the occasion of the visit of the Vice President of

Philippines, H.E. Jejomar Binay, BPAP and NASSCOM

revisited the MoU signed in 2006 to promote

development and growth of the global IT-BPM industry

by rendering mutual assistance and co-operation.

Some of the points included in the 2012 MoU are as

follows:

1. Conducting a joint study to show the positive

impact that outsourcing has on the respective

economies of India and the Philippines and the rest

of the world; and also how it has created value in

alternate business models by delivering innovation,

building capabilities, and driving process

excellence.

2. Working together for the development and sharing

of world-class management practices, a code of

conduct, and quality standards to ensure growth

and global competitiveness of their respective

members.

3. Creating a Joint Positive Impact Campaign which

helps to create a positive image of BPM as an

aspirational career choice.

REPORTS

The IT-BPO sector in India: Strategic Review 2012

The report reviewed various aspects of the Indian IT-BPO

sector performance, providing details on service-line

trends, assessing the key components of India’s value

proposition and providing a projected outlook for the

global and Indian IT-BPO sector.

Deconstructing the Cloud: The New Growth Frontier for

the Indian IT-BPO sector

The report tracked the Cloud opportunity for the

industry across existing service lines, articulating what

service providers must do to remain competitive in the

new order.

India’s Tech Industry in the US

A first-of-its-kind report, ‘India’s Tech industry in the US’

quantified the benefits that India based IT-BPM firms

investing in the US were bringing to that country.

Innovation Report 2012: Enhancing India’s Value

Proposition through Innovation and Transformation

This report used a case-study centric approach to

understand the drivers and transformational impact of

innovation and defined the way forward for the IT-BPM

industry.

RESEARCH


INDUSTRY INSIGHTS

Quarterly Industry Reviews

These reports provided a regular, in-depth analysis of

the IT-BPM industry to NASSCOM member companies.

The reports covered key parameters and insights on the

sector performance and the global outsourcing

landscape. The analysis covered the top 10-15 public

listed companies, and provided an overview of the

state of the industry on a quarterly basis.

Hub and Spoke Operating Model

The Whitepaper provided a complete understanding of

the evolution of the hub and spoke model in the global

sourcing industry, its key characteristics and benefits

and the factors critical to its success.

Cost Competitiveness of Global In-house Centres

(GICs)

This study covered the following dimensions: • State of the GIC model with growth and adoption

trends • The current cost savings of GICs—taking an

operating cost and total cost of ownership (TCO)

view • Sustainability of the cost savings of GICs and the

impact of wage inflation and exchange rate

fluctuations on these firms• Additional operational levers available to GICs to

further optimise costs

GlC Conclave 2012: Co-Creating Value

This report covered the changes that GICs in India have

undergone, and the way forward for them.

Re-aligning the compass: Location strategy for Global

In-house Centres

This Whitepaper on the strategy for location assessment

of GICs aimed to provide a consultative approach to

location selection by these firms. The idea was to offer

them insights on key business imperatives throughout

the sourcing lifecycle in order to deliver business results.

Union Budget Proposals 2012-13

NASSCOM presents its Budget Wish list to the

government every year, with a view to creating a policy

and institutional environment that is conducive for

doing business in India. The budget proposals have

addressed many issues around transfer pricing and

service tax refunds.

Value AdditionToo Big an Opportunity to Miss

This report dissected key value addition areas and

showcased case studies of successful value addition by

GICs based in India. In this way, it provided a complete

perspective on the extent of value addition currently

offered by select GICs, and their road map ahead.

The OSPD Industry in India–Delivering Competitive

Differentiators

The report highlighted and substantiated with case

studies the evolution of the OSPD (Offshore Software

Product Development) segment in India, It discussed its

current market size, demand-supply drivers, pricing

models, impact of emerging technologies, growth

strategies and the challenges it faced.

Alternative Business Model

This brief research paper explored the need for

Alternative Business Models, how to choose the right

markets for these models and how to build winning

models, in addition to illustrated case examples.

The Custom Appl icat ion Development and

Maintenance Market

This report provided a comprehensive deep dive

analysis of the state of the application development

and maintenance/management market. It presented

the evolution of CADM (Custom Application

Development and Maintenance) as a service line,

spotlighting transformative CADM engagements across

key markets by leading IT-BPM organisations.

India’s IS Outsourcing Market: Adapting to Megatrends

– Reinventing Business

The report focused on the market size, emerging growth

opportunities and competitive landscape, and

proposals for winning in the global and local markets.

Relevant case studies highlighted the value

propositions offered by service providers, while focusing

on shifting customer needs and preferences, the

impact of disruptive technologies and the changing

competitive landscape. The study also provided insights

on how companies could adapt their strategies,

business and operating models to the rapidly changing

market dynamics.

An Overview of the Retail Market: Analysing

Opportunities

This report provided a comprehensive deep dive

analysis on the global retail industry from a demand

(retailers) and supply (IT-BPM service providers)

perspective. It offered a detailed assessment and

analysis of how technology players were transforming


retail operations for global retailers and the key

opportunity areas for IT-BPM players such as SCM

optimisation and legacy modernisation across the retail

value chain.

Big Data: The Next Big thing

The report highlighted the opportunity in offering

services around Big Data implementation and analytics

across industries. It also highlighted India’s play in the Big

Data space, the current market size and future

projections and key trends within the industry.

Verticalisation: Industry evolution for a better value

proposition

This report provided a comprehensive understanding of

the need for verticalisation within the IT-BPM industry. It

provided an assessment of the extent of verticalisation

in the industry, key trends, and major benefits derived

from verticalisation. The case studies highlighted

successful verticalisation efforts and the key learnings

from them. It also presented a detailed look at the

evolution of verticalisation and factors industry players

needed to consider while creating a sustainable

verticalised structure.

Marketing Analytics: An opportunity for India to lead

The study highlighted the pivotal role of Marketing

Analytics and the opportunities, challenges and future

trends associated with it for Indian service providers.

Global ER&D: India’s Maturing Ecosystem

The report traced the growth of the global ER&D market

over 2010-2012 and provided a detailed analysis of

evolving trends across 11 key verticals –Aerospace,

Automotive, Computer Systems, Consumer Electronics,

Construction, Energy, Heavy Machinery, Industrial

Automation, Medical Devices, Semiconductors and

Telecom. It also analysed the drivers of the global

offshoring opportunity (over 2011-2020) and charted

India’s ER&D growth both in the exports and domestic

market over this period.

Business Process Management: India’s Success Story

The report highlighted the future roadmap for the

industry and its transformation from piecemeal

outsourc ing to complete bus iness process

management solutions (Rebranding from BPO to BPM).

It also spoke about how the new era of BPM would drive

service providers towards building deep expertise and

achieve business excellence.

BEST PRACTICES

The Indian IT-BPO Industry: New Normal for HR

This Whitepaper put forth a set of best practices and

identified the ‘next’ practices that would serve as

industry standards, going forward. The endeavour was

to identify a set of themes, based on insights garnered

through the NASSCOM Exemplary Talent (NExT)

Practices Awards 2012, and highlight relevant practices

that would serve as guidelines for the rest of the HR

industry.

EMERGING MARKETS

Emerging Markets Series: Latin America and the

Caribbean (LAC)

The report analysed the LAC region, highlighting the

landscape, opportunities and challenges it offered to

the IT-BPM sector. It also identified certain key action

items for respective governments and industry to

encourage investments and growth in the sector.

NASSCOM EMERGEOUT Conclave–Kolkata

The 9th edition of the EMERGEOUT Conclave was held in

Kolkata on January 12, 2012. The theme of the conclave

was ‘Sustain Your Business’, which focused on

customers, employees and competitors. The

conference drew participation from over 160 delegates

representing 74 companies, and 27 speakers.

The EMERGE East showcase identified and honoured

emerging IT companies of the Eastern region that were

redefining the benchmark of excellence for the next

generation of SMEs. A pre-EMERGEOUT workshop on

‘Making the sales process more predictable,

sustainable and high performance’ was held on

January 11, 2012. It drew participation from 42

participants representing 30 companies.

NASSCOM India Leadership Forum

The 20th edition of NASSCOM’s flagship event—the

India Leadership Forum 2012 was held in Mumbai from

February 14-16, 2012. It was centred around the theme

of ‘Hyper Specialisation’. During 2012, the Forum set

new benchmarks in terms of exposing the industry to

thought leaders. Delegates participated in break away

sessions like Master Classes, Idea Incubators, and

Gurukul, which addressed the specific needs and issues

related to the sector. The conclave drew a healthy mix

of industry and non-industry leaders, academicians,

EVENTS


futurists, motivational speakers and celebrity speakers.

Over 120 speakers addressed more than 45 sessions and

1,500 delegates. The conference also had

representation from more than 25 countries.

The following awards were also held during the

conference:• Innovation Awards – the 8th edition of the awards

recognised companies that have made innovation

a part of their organisational DNA, and used the

innovation engine to reinvent their processes,

marketing and product development strategies.

• Global Leadership Awards – the 8th edition of the

awards recognised leaders for their endeavours in

building business excellence and technology

leadership

NASSCOM GIC Conclave

The second edition of the GIC conclave was held in

Delhi from March 20-21, 2012. The two-day conclave

was centred around the theme of ‘Co-creating Value’.

Three studies on the GIC landscape of India were

released on the sidelines of the conference and

included the following:• Cost Competitiveness of Global In-house Centres

(GICs)• Strategy for location assessment• Unlocking the full potential of GICs—Status update

and emerging f indings f rom operat ions

benchmarking

The conclave featured talks by 45 speakers and drew

over 450 delegates.

SURGE

A one-day conference for emerging companies was

organised in Chennai on June 26, 2012. It was designed

to help aspiring enterprises, particularly small and

medium businesses to grow faster and move ahead of

competition. The conference provided an opportunity

for user organisations to meet with peers, experts and

service providers. It featured more than 25 speakers and

was attended by around 150 delegates.

NASSCOM HR Summit

The 9th edition of the annual HR Summit was held in

Chennai on July 25-26, 2012. The theme of the summit

was ‘Find, Train and Retain Future Ready Leaders’. The

summit had special sessions focused around topics such

as Talent development, Occupational Standards,

Minimising Human Capital Risks, Diversity and

Rebranding of BPO. It featured more than 50 speakers

was attended by over 550 delegates.To recognise the efforts and commitment of

organisations towards implementing industry best-

practices, NASSCOM announced the winners of the

NASSCOM EXemplary Talent (NExT) Practices Awards

2012 at the Summit. NASSCOM EMERGEOUT Conclave–Gurgaon

The Emergeout Conclave was held in Gurgaon on

August 8, 2012. It was a heady mix of interesting

keynotes, panel discussions, side conversations and

interactions between a very large set of new

companies. The conclave featured over 40 speakers

and drew over 450 delegates. The third series of the

AppFAME contest was also held during the conclave,

where companies building interesting applications on

the mobile and tablet platforms showcased their

offerings. Emerge 50 as a programme has been running

since 2009, and this year seven companies that had

crossed the Emerge milestone of Rs. 50 crore were

felicitated at the conclave.

Cloud and Mobility Summit

The Cloud and Mobility Summit was held in Bengaluru on

August 21, 2012. The theme of the summit was ‘Enabling

business value through emerging technologies’. It drew

healthy participation from smaller and mid-tier

companies experimenting or expanding into the Cloud

and the mobility space. The conclave featured more

than 45 speakers and was attended by over 300

delegates.

NASSCOM BPO Strategy Summit

The 11th edition of the annual BPO Strategy Summit was

held in Gurgaon from September 5-6, 2012. The theme

of the Summit was ‘The BPO Story: Pains and Gains of

Remodeling/Reinventing’. On the sidelines of the

summit, the following three reports were also released:• Big Data: The Next Big thing• Verticalisation: Industry evolution for a better value

proposition• Marketing Analytics: An opportunity for India to lead The summit featured talks by over 55 speakers and

drew 450 delegates.

NASSCOM Engineering Summit

The Engineering Summit 2012 was held in Pune on

September 27-28, 2012 based on the theme

‘Engineering Innovations for a Better World.’ The summit

had over 400 delegates and more than 35 speakers. A

report titled: ‘Global ER&D: India’s Maturing Ecosystem’

was also released on the sidelines of the conference.


NASSCOM EMERGEOUT Conclave–Pune

The Emergeout Conclave was hosted for the first time in

Pune on October 12, 2012. The conclave was supported

by other associations like SEAP, Pune Tech, SME Start-up

club and TiE Pune. 20 start-up companies had an

opportunity to present their story at the VC roundtable

session held at the conclave. The AppFAME contest was

also organised during the conference, where

companies building interesting mobile applications

showcased their products. The conclave was attended

by more than 100 delegates and drew participation

from around 120 companies. Almost 90 percent of these

companies belonged to the start-up and SME

categories and were working in the areas of product

development, services, mobility and the gaming

applications.

NASSCOM Game Developers’ Conference

The Game Developers’ Conference was held in Pune

on November 2-3, 2012 and centred around the theme:

‘Rise of the Indies’. The conference was attended by

CXOs of gaming organisations and a large number of

games developers. It brought together some of the best

brains from the gaming fraternity to share knowledge,

network and showcase their studios. The event drew

over 800 delegates, who included representatives of

gaming companies and the IT industry. The first edition

of India's Game Directory was also released during the

conference.

NASSCOM Product Conclave

The 9th edition of the annual Product Conclave held in

Bengaluru on November 7-8, 2012 brought together the

product ecosystem of India. It drew over 1,400

delegates and featured 129 speakers. The sessions

included panel discussions, workshops, product

launches, CIO showcase sessions and pitches to buyers

and investors.

The ‘NASSCOM Emerge 50 Awards’ programme

annually identifies, showcases and supports the top 50

high-potential emerging companies that are redefining

the benchmarks of excellence for the IT industry. The

winners of the ‘Emerge League of 10’ (top 10 product

startups) were spotlighted and felicitated on the first

day of the Conclave.

The IP4Biz Enterprise Software Spotlight was held on the

second day of the conclave, where five product

companies presented to a panel of CIOs and received

feedback on their products. This gave them an

opportunity to learn about how they could better

position their products and a follow an improved

approach.

FORUMS

BUSINESS PROCESS MANAGEMENT (BPM)

Transforming from Business Process Outsourcing (BPO)

to Business Process Management (BPM)

The Business Process Outsourcing industry in India

continues to remain strong and vibrant despite being

impacted by the recent economic gridlock. It has been

rapidly transforming itself from business process

outsourcing to business process management; which is

the single most critical factor that has helped it buck the

global trend and maintain it’s leadership position across

the globe. The industry has been able to successfully

position itself as a partner to customers and changed

the way service is being delivered, thereby creating a

broader impact on clients.

Industry led research study on ‘Perception of the BPM

Industry’ by diverse stakeholders

The Business Process Management (BPM) industry has

performed admirably well in the last decade. This

growth and changing landscape has also brought

about a change in the employee profile in the last few

years. The industry today employs an extremely diverse

employee profile. This has led to the need for the sector

to reposition its attractiveness to all stakeholders.

The BPM Forum has taken up the initiative to assess the

perception held by various stakeholders on the BPM

industry and position it appropriately to them.

Accordingly, the forum has conducted an industry wide

study to:• Evaluate the key draws of the BPM industry for

employees joining the sector as well as the drivers of

attrition• Understand and evaluate Brand BPM among

- Employee experience groups in companies- Academia - S t a k e h o l d e r s w i t h i n t h e s o c i a l e c o -

system—parents, family members, media,

recruitment agencies and government

Special focus on Women Security

NASSCOM has been conducting several sessions for

member organisations and other stakeholders,

regarding the sharing of best practices on women

safety. The aim has been to help them re-enforce a

secure work environment conducive for women

employees.

BPO ISO standards Development

The work on drafting the standards for BPO companies is

in progress.


EMERGE-PRODUCT FORUM EMERGE Community–http://www.communities.nasscom.in

The EMERGE Community website is a private meeting

place where NASSCOM members interact and work

together with each other. The objective of the

Community is to help senior management/thought

leaders of SME organisations exchange ideas, learn

from other decision and opinion makers and use the key

takeaways to improve their businesses. There are over

4,000 Group Members who help facilitate partnerships.

Launch of the ‘Technology/Knowledge Worker Health

Plan’ targeted at small and medium enterprises

NASSCOM entered into a Memorandum of

Understanding (MoU) with the Oriental Insurance Co.

Ltd. to introduce a common health insurance

programme, called the ‘Technology/Knowledge

Worker Health Plan’, for its members. The programme

has been created after widespread consultation with

NASSCOM members and is based on their needs and

challenges.

The key objectives of the programme are to provide a

comprehensive, flexible and affordable health

insurance cover for employees of the IT sector. The plan

is particularly aimed at small and medium companies,

bringing technology into the domain of health

insurance management. The plan provides a ‘single

window’ approach, empowering the customer to

make informed choices. Its advantages include better

benefits, greater flexibility, lower premiums, better

predictability, and end-to-end support. More than 100

companies have signed up for this plan.

Friday’s 2.0 sessions on ‘Organisational Growth through

Personal Branding’

These sessions were held in Bengaluru on April 13, 2012

and in Pune on May 3, 2012. The objective of the sessions

was to understand how an organisation could build a

strong brand and what the various ways for individuals

to create visibility for themselves, which in turn would

help enhance the brand image of the organisation.

Several SMEs and medium scale companies

participated in this session as it was relevant to them and

greatly appreciated its content. First series of Mentoring Session in Nagpur

The first series of Mentoring Session was held in Nagpur

on June 21, 2012. The focus of the Mentorship Sessions is

to help the leadership of companies to develop a keen

sense of what needs to be done to take the business

model to the next level. The session was on ‘Talent

Spotting and Employee Engagement’ and was

supported by the VED (Vidarbha Economic

Development) Council and VASE (the Vidarbha

Association of Software Exporters).

Friday’s 2.0 session on ‘Linking Diversity to Bottom Line’

The session was held in Bengaluru on September 14,

2012 and explained how a diversity agenda could be

linked to the business objectives in a manner that the

organisational stakeholders joined the journey. The

session explained the dimensions to be included while

defining the inclusivity agenda and how the agenda

could be linked to business goals and metrics using a

stakeholder mapping principle. Using the stakeholder

mapping model, the session further explained how

organisations could go beyond ‘headcount’ as a

metric and link measurements to business goals. Lastly,

the session highlighted the tips and tricks that could be

used in inclusivity implementations across various

companies. The session drew participation from 70

people representing 45 companies.

IP4Biz Launch at Interop 2012

IP4Biz is a showcase platform for Made-in-India Software

Products that are designed for enterprise users. This new

initiative was launched formally at the Interop event in

Mumbai on October 10, 2012.

Participation in the NASSCOM–BITKOM seminar held in

Cologne, Germany

A delegation from the Indian Engineering industry

participated in the NASSCOM–BITKOM seminar held in

Cologne, Germany. The event was attended by the

representatives of over 17 India based IT companies

offering Engineering solutions based in Germany. The

delegation was led by N. Chandrasekaran, Chairman,

NASSCOM and CEO and Managing Director, TCS, and

Ravi Pandit, Chair, NASSCOM Engineering Forum.

Creation of Special Interest Group for Telecom,

Construction and Heavy Engineering and Auto verticals A Special Interest Group (SIG) was created to focus on

the Auto, Telecom and Construction and Heavy

Engineering segments. The SIG will work to identify

vertical specific opportunities and challenges, and

ENGINEERING SERVICES FORUM


promote industry best practices. It will also examine the

key drivers, work on the talent needs and identify the

government interfaces that will be required.

Regional Chapters of Engineering Services Forum

The Regional Chapters of the Forum help in

propagating the vision of the forum and the growth of

the segment. Regional chapters have been created at

Bengaluru, Chennai, Delhi-NCR, Hyderabad, Mumbai

and Pune.

White papers

To create awareness about the emerging standards

among the ecosystem of Indian Engineering and

Design service providers, manufacturers, academia

and other third party organisations, NASSCOM’s

Engineering Forum at NASSCOM prepared white

papers on the following:• Leveraging the CMMI framework for Engineering

Services• Standards for the Automobile segment• Standards for the Construction and Heavy

Engineering sector

Engineering Talent Council

The focus of the Engineering Talent Council is to define

curriculum and engagement interventions in colleges

to create a pool of engineering students that are

relevant for the industry. The council is aligning its

programme with the Sector Skill Council of NSDC

(National Skills Development Corporation).

Game developer meet-ups

The Gaming Forum has five active city chapters—in

M u m b a i , D e l h i , H y d e r a b a d , P u n e a n d

Bengaluru—which hosted developer meet-ups during

the year. Various workshops were conducted on the

technical aspects of gaming across these cities to bring

together gaming organisations and gaming enthusiasts

to share their experiences. These meet-ups also helped

organisations to share their best practices for the benefit

of the gaming sector at large.

Forum’s inaugural meet-up at Ahmedabad

The Gaming Forum had its inaugural meet-up at

Ahmedabad on September 15, 2012. In the past, there

were not many opportunities for either gaming

companies or enthusiasts to come together and share

their experiences. This platform was specially designed

to act as a bridge, bringing the community closer to

GAMING FORUM

those integral to making their careers in the industry. It

also facilitated interactions between upcoming gamers

and key gaming companies in India. The event was

attended by 50 game developers from the Gujarat

Technological University and other private Engineering

colleges. It was was hosted by the Department of

Science and Technology, Government of Gujarat.

BlackBerry’s ‘Got-Game Port-a-Thon’ series launched in

association with NASSCOM’s Gaming Forum

NASSCOM’s Gaming Forum was exclusively chosen by

BlackBerry to jointly launch its thrilling challenge for

game developers across different cities in India. The

‘Got Game Port-a-Thon’, a series of live events in various

cities of the Asia Pacific region was rolled out by

BlackBerry in association with NASSCOM’s Gaming

Forum in Hyderabad on December 12, 2012 and

Mumbai on December 14, 2012. The aim of the contest

was to encourage creative games organisations to port

their applications to the new BlackBerry® 10 platform

and receive exciting awards.

GIC FORUM

The GIC Forum held meetings throughout the year, with

companies sharing their success stories with member

organisations. The GIC Fforum helps business leaders to

interact informally and share thoughts, ideas, issues and

market trends with the aim idea of making each of them

more effective in performing their ever- changing,

dynamic and demanding roles. The Forum also held

discussions around goals, vision, challenges and

opportunities for GICs in India.

Exclusive CEO roundtable sessions were organised for

GIC leaders in India, enabling them to key leadership in

India from GICs to share their thoughts and experiences

on: • What makes a GIC successful• How can GICs influence innovation in their parents• How GICs can add value and create positive impact

on to the growth/profitability of their parent

organisations

Value Addition Framework for GICs

The Forum also worked through the year s on the ‘Value

addition framework’ which will help:a) Member organisations in scaling up operations and

moving up the value chain with a ready framework b) Sharing of best practices

Sessions were had been arranged where

organisations talked about shared their value

addition storiesy with other organisations and held

interactive discussions with them were held.


GIC HR sub-group

The GIC HR sub-group focuses on leadership

development, mentoring, attracting talent, knowledge

transfer, talent development and talent retention.

Workshops were held during 2012 to provide member

companies with insights on give an insight into how

important it was for organisations to is for an

organisation to align their talent practices with their

business model imperatives and how they could to

establish meaningful talent acquisition, development,

and retention strategies that were is absolutely in tune

with their an organisation’s geographic, functional, and

business realities.

GIC Chapters

The GIC chapters are present in Bengaluru, Chennai,

Delhi-NCR, Hyderabad, Mumbai and Pune. Each of the

Chapter has a Chairperson to drive the engagement

amongst the members, to structure the common

challenges to be addressed and address any other

local operational challenges.

Session on ‘Integrating Agile Practices with a Global

Delivery Model’

The session was held in Hyderabad on June 21, 2012.

Heitor Roriz Filho, world renowned Agile subject matter

expert and coach from Brazil was the keynote speaker.

In this session experts shared their experiences

regarding implementing Agile in a global delivery

context for a wide range of engagements. Post the

session, there was a panel discussion with industry

leaders chaired by Vishal Sharma, Director, Deloitte

Consulting India. The half-day session was attended by

more than 130 delegates. The participants gained a

comprehensive understanding of the best practices

followed by successful practitioners.

Session on ‘IT Governance and Information Security’

The session was held in Hyderabad on September 27,

2012 and introduced to attendees the concepts of

information security governance and security

programmes and how they could be deployed within

any environment. Speakers at the session talked about

how Information was an organisation’s most important

asset and needed to be appropriately protected. They

highlighted that although governance and security

programmes were actively discussed, not many

organisations or security professionals fully understand

them and the relationship between these two

QUALITY FORUM

concepts. The session was attended by more than 80

participants including CXOs/Top Management, Quality

Heads, Software Engineers, Project Managers and

Project Leaders. The session was followed by a panel

discussion with industry members.

Workshop on ‘Agility in Technology’

NASSCOM partnered with the India Scrum Enthusiasts

Community (ISEC) to conduct a workshop on ‘Agility in

Technology: A conference on Agile Engineering

Practices’. ISEC provides a common platform to the

Scrum and Agile communities across India for

knowledge and experience sharing and networking.

The workshop held in Hyderabad on November 3, 2012

discussed the benefits of Agility and technology while

focusing on the latest trends in technology for Agile

teams. The session also attempted to address the

challenges faced by developers, test engineers,

engineering managers and architects in their deliveries.

It was attended by 45 participants including Project

Managers, Coaches, ISDs, Entrepreneurs, Marketing

Teams and Developers.

IMS (Infrastructure Management Services) Apex

Committee

The Apex group of IMS leaders helps in formulating

industry initiatives for sustainable growth. The existing

steering group will continue to function as it is and the

Apex CEO committee will share the larger thought

process for strategising.

IMS Talent Development Council

The Talent Development Council is working on creating

curriculum for training and generating a workforce for

IMS. Steering committee meetings were held that were

attended by the industry, academic institutions and

third-party service providers to address the talent and

skills requirements for the IMS industry. The council is

working to create a standard test engine to assesses

suitable candidates for the sector and identify their

potential.

Regional Chapters

Regional chapters have been working to bring together

the community for sharing of best practices, which in

turn are helping address the challenges.

Session on ‘Adopting Cloud–Strategies, Risks and

Experiences’

The session was held on July 13, 2012 in Hyderabad and

REMOTE INFRASTRUCTURE MANAGEMENT (RIM)

FORUM


provided an overview of the NASSCOM–Deloitte report

on ‘Cloud: The New Growth Frontier for the Indian IT-BPO

Sector’. The session was followed by two panel

discussions on:• Adopting Cloud: Building capabilities and

strategies• Assessing the risks in cloud computing

The event help build a clear understanding of the Cloud

while discussing how businesses could leverage its

benefits by controlling the risks. The event was attended

by 150 people.

Sessions on ‘Generation Impact on Key People

Processes’

Understanding the multi-generation workforce today is

becoming a key focus for corporates, that now have

people from different generations working together. In

this context, NASSCOM and CGI India have conducted

a research on Generational Impact on key people

processes—Learning, Engagement and Performance,

to fuel the dialogue on how different generations

respond to workplace motivations. The roundtable

sessions were held on June 21, 2012 in Mumbai and June

22, 2012 in Pune. They created awareness about how

different generations responded to workplace

motivations and whether systems or policies were

needed to manage each generation differently.

Cultural Roundtable

Closed door roundtable discussions were held In Delhi

and Chennai on June 26 and 27, 2012 on the issue of

‘Cultural Diversity in the IT and BPM industry in the Indian

context’. The roundtable threw light on how

organisations perceived cultural diversity.

Workshop on ‘5 Winning Ideas for Gender–Balancing

your workplace’

The workshop was held on August 28, 2012 in

Hyderabad. It consisted of a two-hour session with

interactive role plays and case studies on implementing

new initiatives and fine tuning existing practices for a

successful Gender Diversity Programme. The session

focused on the concept of sustainable careers, the

importance of career enablers and the top five career

enablers that would help in attracting and retaining

more women in the workplace.

Online session on ‘Linking diversity to bottom line’

The session held on October 4, 2012 in Chennai and

Hyderabad provided attendees insights on the

INITIATIVES

DIVERSITY AND INCLUSIVITY INITIATIVE

dimensions to be included while defining an inclusivity

agenda and explained in practical terms how the

agenda could be linked to business goals and metrics

using a stakeholder mapping principle. The session drew

20 attendees who gave good feedback about the

session.

Project Lead–Leadership Development Series for

Women in Technology

NASSCOM, in collaboration with TalentSprint, launched

a programme called Project Lead, under the aegis of its

Diversity and Inclusion initiative. The aim of the

programme is to help build of a pipeline of women

leaders and equip them with strategies to negotiate in

the existing competitive environment, while remaining

simultaneously collaborative. Project Lead is aimed at

women managers in the IT industry with around eight

years of working experience, who have moved from

individual contributor roles to the management of large

global teams. A special session was hosted by

NASSCOM under this programme on December 14,

2012 in Hyderabad. The attendees actively

participated in the discussion on ‘Decoding the X-

Factor in Leadership Development’.

NASSCOM IT User Awards

Developing the domestic IT market is a key focus area

for NASSCOM. One of NASSCOM’s important initiatives

for promoting IT in the domestic market is the annual

NASSCOM IT User Awards programme. The awards

create a catalytic impact by recognising the leaders in

IT adoption, within different vertical segments. The

awards acknowledge enterprises which have

successfully leveraged information technology to

deliver significant business value to their customers and

stakeholders. These awards have now become a

definitive benchmark for felicitating exemplary

adoption of Information technology by enterprises in

India.

The eighth edition of the IT User awards was held in

Mumbai on March 27, 2012 in partnership with Frost &

Sullivan and CNBC TV 18. The theme of the awards was

‘IT as a strategic lever enabling business growth and

customer service’. The awards ceremony was presided

over by Sachin Pilot, Minister of State, Communications

and Information Technology and Prakash Bakshi,

Chairman, NABARD, the Guest of Honour. The awards

ceremony was attended by more than 200 CIOs of

leading enterprises, and industry leaders.

DOMESTIC MARKET, E-GOVERNANCE INITIATIVES


Regional Consultation Workshops

The Department of Information Technology,

Government of India in partnership with NASSCOM has

been organising a series of Regional Consultation

Workshops since September, 2010 for all States and

Union Territories. These workshops are being held under

the banner of ‘Citizen-Centric e-Government—Setting

the Priorities for the Decade Ahead’. The state level

workshops will be held at 50 locations. Workshops were

held in ten locations in 2012, covering several parts of

the country including Guwahati, Imphal, Kohima,

Aizwal, Surat, Shillong, Raipur, Bhopal, Jabalpur and Port

Blair. Out of the 50 workshops a total of 21 workshops

have already been organised.

The objective of these workshops is to bring Senior

Decision Makers and Stakeholders of the National e-

Governance Programme, State Government

Leadership, e-Governance Consultants, Technology

Partners, Implementing Agencies and e-Governance

Heads to a common discussion platform. The state level

workshops have created a platform for a deeper

dialogue and helped showcase the best practices and

solutions that address issues and challenges and help

accelerate e-Governance adoption in the country.

HR Policy for e-Governance

Recognising the need for specialised skill sets and

internal capacity to manage large Mission Mode NeGP

Projects, the Prime Minister’s Apex Committee on e-

Governance constituted an Expert Committee under

the chairmanship of Nandan Nilekani in March 2012.

NASSCOM engaged and worked closely with the

Department of Electronics and Information Technology

(DeitY) on the development of the policy. NASSCOM

had also organised several stakeholder consultations

with e-Governance Heads of various central and state

government projects, as well as industry members

implementing these projects to develop the final

recommendations.

Technical Standards for Interoperability Framework for

e-Governance in India

NASSCOM has been driving the engagement of the

industry in focus group discussions with the Department

of Electronics and Information Technology (DeitY) and

National Informatics Centre (NIC) on the ‘Technical

Standards for an Interoperability Framework for e-

Governance in India’.

Initiatives in Policy Advocacy and Promotion of Cloud

Based services

The Ministry of Communication and Information

Technology has set up a Cloud Working Group chaired

by S. Gopalakrishnan, Co-Founder and Executive Co-

Chairman, Infosys. NASSCOM and DSCI are actively

working with this group which has members from the

Department of Electronics and Information Technology

(DeitY), different ministries of the central Government

and RBI. The working group is chartered with

developing a double- pronged strategy for growing

India as a hub for Cloud services globally, and driving

adoption of the Cloud in India across various customer

segments.

IT-ITeS Sector Skills Council

NASSCOM. in partnership with the National Skill

Development Council (NSDC) has sought and been

formally approved as the IT-ITeS Sector Skills Council of

India. The IT-ITeS Sector Skills Council (SSC) aims to:• Fulfil industry sector talent needs for quality and

quantity to enable a sustainable pipeline that is

industry ready• Research labour market information and

intelligence to provide industry with accurate real

time inputs to assist in planning and delivery of

training. • Provide certification information and access to all

stakeholders in this ecosystem, thus reducing skill

gaps and shortages• Develop a delivery mechanism for industry relevant

training with respect to occupations identified in

career paths• Set up standards to bring global best practices into

the industry

Development of NOS (National Occupational

Standards) across verticals in the IT-BPM industry

Occupational Standards (OS) are performance

standards that individuals must achieve when carrying

out functions in the workplace, together with

specifications of the underpinning knowledge and

understanding. OS describe what an individual needs

to do, know and understand in order to carry out a

particular job role or function. Globally, OS act as a

foundation for skills development initiatives for industries

and academia. In India, the various SSCs are in the

process of creating OS for the respective industries they

represent.

Organisations can use Occupational Standards to gain

business benefits. Some of the business benefits that are

delivered by Occupational Standards are: increase in

EDUCATION INITIATIVE


business productivity, selection and recruitment,

training and development and standardisation.

Labour/Workforce Market Information System

(LMIS/WFMIS)

Labour/Workforce Market Information System,

commonly known as LMIS/WFMIS, is a platform for

manpower management that also has the ability to

collect, process, analyse, and disseminate labour

market information. LMIS/WFMIS acts as ‘one single

source’ of all information available on the workforce.

Information therein must be relevant across the industry,

trade, geography, and timelines, covering information

on the necessary skills, education, and occupations in

the industry sector. LMIS/WFMIS needs to support

informed decision making, by providing research

authenticated reliable workforce market information to

the stakeholders.

The IT-ITeS Sector Skills Council NASSCOM (SSC) intends

to launch initiatives and pioneer models for scaling

quality capacity, address the workforce market needs,

and provide information in a centralised database. A

systemic approach to change and management of the

same is advocated for long term sustainability.

The SSC plans to provide the quantitative and the

qualitative information and intelligence on the labour

market using the LMIS/WFMIS portal, which will be used

for the some of the following purposes:• Conceptualise and develop a framework that

encapsulates information about the different facets

of the labour market• Scope and publish ‘Demand-Supply’ market

intelligence regarding requirements at all levels and

sectors. Create a single source of all information

available on workforce/labour market across the IT-

ITeS industry• Provide the single source of information as a

common window for all information on the

workforce/labour market to the different

stakeholders, which can include government,

employers, job seekers/employed, educational

and training institutions, and industry associations

BPO Career Guide

The BPO Career Guide has been helping readers

understand the basics/fundamentals of the BPO

industry. The next version of the ‘BPO Career Guide’ will

include KPO content, short video documentaries and

case studies from companies.

Employability assessment and impact analysis of skills

development

NAC (NASSCOM Assessment of Competence) and

NAC-Tech are for facilitating ‘Entry Level Employment’

for the Technology and BPM industry by assessing the

skills and competencies of students. These tests measure

the efficacy/impact of academic programmes and

have been conducted across the country. Various

state governments have been keen on taking these

initiatives forward in their respective states.

Foundation Skills in IT (FSIT)–For IT Services

The IT Skills Development Council has supported the

NASSCOM–MHRD FSIT course. This is the revamped

Finishing School programme launched in partnership

with the MHRD (Ministry of Human Resource and

Development) for off-campus students in select

institutes. The FSIT is an add-on programme spread over

nine modules in an Outcomes Based Format (OBF). The

FSIT Curricula Guidelines in OBF have been developed

and published for all stakeholders. FSIT Courseware,

consisting of the FSIT Trainer Guide and Student

Handbooks have been developed and published. The

Faculty Development programmes (FDPs) for FSIT have

been initiated in various states. The FSIT has been

conducted across various states in India..

Global Business Foundation Skills (GBFS)–For the BPM

sector

The BPO Skills Development Council has developed the

GBFS programme, a foundation skills development

offering to empower students with the awareness and

skills necessary for entry-level employment in the BPM

sector. The GBFS Curriculum in OBF has been developed

and published. The GBFS Courseware, consisting of the

GBFS Trainer Guide and Student Handbooks have been

developed and published. GBFS has been conducted

across various states in the country.

I Love My City–Let’s Make it Green Campaign

NASSCOM, in association with Amdocs, NASSCOM

Foundation, MCCIA, Greenscape and SEAP, launched

its, ‘I Love my City–Let’s Make it Green’ campaign in

Pune, to encourage ‘Green’ practices among

businesses, their workforce and the civic administration.

e-Waste collection drive

As part of the ‘I Love my City–Lets’ make it Green’

campaign, NASSCOM has been working to create

awareness among employees about Green initiatives. It

has also been promoting proper recycling of e-Waste

through its e-Waste collection drive. Greenscape, one

of India’s leading e-Waste recyclers, provided the

logistics support for the initiative.

GREEN IT INITIATIVE


Session on ‘Making Pune a greener place’

A half-day conference was hosted by NASSCOM on

April 12, 2012 to present thought leadership on how to

make Pune a greener place to live and work in. There

were two panel discussions ‘Act Green–Need of the

hour’ and ‘Driving Green Initiatives in Organisations and

Society’. Speakers from the Pune Municipal

Corporation, TERI, IT and non-IT companies in Pune and

the NASSCOM Foundation shared their views at the

event.

Energy Sustainability Framework for e-Governance

projects

NASSCOM has been working on developing the ‘Energy

Sustainability Framework for e-Governance Projects’. e-

Governance projects are making a substantial impact

on reducing the carbon footprint of government and

the communities, through significant reduction in the

use of paper and minimising of a citizen’s trips to

government offices for various services and payments.

This framework will enable e-Governance Project

Leaders to compute their contribution to Environment

Sustainability. Engagement with member companies and the

Government

NASSCOM continued to engage with member

companies and the government in identifying

emerging opportunities for ICT Tools, Applications and

Services for Environment Sustainability.

NASSCOM becomes a member of the India Smart Grid

Forum

NASSCOM became a member of the India Smart Grid

Forum, a PPP initiative of the Ministry of Power,

Government of India for accelerated development of

smart grid technologies in the Indian power sector. In

one of the workshops the ‘Vision of Smart Grid for India’

was defined by NASSCOM members and submitted to

the Government for consideration.

The National Skills Registry (NSR), an important initiative

spearheaded by NASSCOM, is aimed at enhancing the

security of processes, operations and systems from the

perspective of employees, and improves background

check practices. The NSR has been widely accepted by

the industry and employees alike. It has 12.7 lakh web

registrations and 8.3 lakh biometrics registrations. 122

companies, accounting for around 70 percent of the IT-

BPO workforce, have subscribed to the NSR.

NATIONAL SKILLS REGISTRY (NSR)

NSR Workshops held across cities

Workshops were held for organisations across cities

acquainting them about the benefits of registering their

employees with the NSR. The workshops also

demonstrated the process of registration.

Task Force on National Cyber Security

The government has constituted a task force to carry

out a holistic review of national security and the

country’s preparedness to face its myriad challenges. A

joint Working Group was constituted by the government

with DSCI as an industry coordinator. DSCI had detailed

discussions with all the stakeholders and reports of the

Working Groups on Capacity building, Testing and

Certification, Standards and Audit, Institutions and

Structures and Roadmap, International cooperation

and advocacy were submitted to the National Security

Advisor.

Planning Commission’s Privacy Group

In order to better understand privacy concerns and

identify interventions for effectively addressing issues,

the Planning Commission has set up the Privacy Group

under the chairmanship of Justice A.P. Shah, former

Chief Justice of the Delhi High Court, of which DSCI is a

member. The Planning Commission committee

released a report which covers international privacy

principles, national privacy principles, rationale and

emerging issues along with the analysis of relevant

legislations/bills from a privacy perspective.

Indo–EU Negotiations for adequacy status

As part of the Indo–EU negotiations for declaring India

as an ‘adequate country’ for data protection, a high

level EU delegation led by DG Justice visited India to

consult with key stakeholders and take a firsthand view

of the data protection practices implemented by the IT-

BPM industry. DSCI led the discussion with the EU

delegation, enlisting the support from key players in the

IT-BPM industry and presenting the salient features of the

IT (Amendment) Act, 2008 and how it met the EU

adequacy requirements. DSCI also presented a White

Paper on EU adequacy assessment of India, which

assesses the adequacy of India's data privacy regime in

the light of the 'third country' evaluation mandated

under Article 25 of the EU Data Protection Directive.

DATA SECURITY COUNCIL OF INDIA (DSCI)


Cyber Security Advisory Group

NASSCOM and DSCI established the Cyber Security

Advisory Group (CSAG), under the Chairmanship of

Rajendra Pawar, then Chairman of NASSCOM and

Chairman and Co-founder, NIIT Group to bring public

and private sector together to deliberate on

cyberspace issues, understand the steps taken by other

countries, and identify priority areas for action. The

group comprises leaders from the public and private

s e c t o r s a n d l a w e n f o r c e m e n t . T h e k e y

recommendations have been developed after taking

into account ongoing global cyber security initiative

and developments in the Indian environment.

Cyber Security Task Force – IDSA

DSCI was a member of the task force created by the

Institute for Defense Studies and Analysis (IDSA) on

cyber security. The task force created a report on

‘India’s Cyber Security Challenge’. The report discussed

the role of the government and private sector in

recognising the different aspects of cyber security and

prioritised security and risk management plans.

Working Group 27 of ISO/IEC JTC1 SC7

DSCI formally joined the Working Group 27 under the

ISO/IEC JTC1 SC7, which is developing the proposed ISO

Standard 30105–a global standard with an integrated

approach to lifecycle processes for the ITeS/BPM sector.

DSCI is contributing in developing the security related

aspects of this standard. It has drafted Process

Reference Models (PRM) for following processes —

Information Security Management, Compliance

Management, Risk Management and Business

Continuity Planning.

e-Security Index project awarded by Department of

Electronics and Information Technology

The Department of Electronics and Information

Technology has awarded the project to DSCI to

develop an e-Security Index Framework for India. The e-

Security index is based on three sub-indexes — National,

Sectoral and Citizen. The index will help measure the

security preparedness of the country and help

understand the security maturity of different entities,

identify improvement areas and accordingly

channelise investments and efforts to improve cyber

security in these respective segments.

NASSCOM–DSCI Report on ‘Securing our Cyber

Frontiers’

The report was released by the Union Home Minister, P.

Chidambaram and highlighted cyber security issues at

the national and global levels; the need for

cooperation, and information age responses to the

cyber challenge. It identified priority areas for action,

including ten key recommendations in which the roles

of government and the industry have been outlined.

DSCI Best Practices Meet

DSCI organised the 4th Best Practices Meet on July 12,

2012 in Bengaluru, focused on business adoption and

the convergence of Mobile and Cloud in a global

context. It was inaugurated by Dr. Gulshan Rai, Director

General, CERT-In. The Meet 'called for action' the

industry and users, to help create a seamless and secure

channel for business operations.

NASSCOM–DSCI Information Security Summit

NASSCOM, in association with the DSCI, organised the

7th annual Information Security Summit in Mumbai from

December 11-12, 2012. The two-day summit provided a

platform for addressing the current security challenges,

trends in security, and broader subjects including

national security, cyber crimes and cyber security.

Supported by over 35 organisations, the summit

featured various sessions and roundtables that

spotlighted contemporary and evolving approaches to

the security challenges faced by different industry

verticals. The summit drew over 400 participants.

DSCI Excellence Awards

The DSCI Excellence Awards initiative was rolled out on

the sidelines of the Information Security Summit. Through

the Excellence Awards, DSCI honours organisations and

individuals who have implemented robust, effective

and resilient security programmes, It also recognises law

enforcement agencies for exemplary efforts in

capacity building and cyber crime investigations. The

awards were given away to the winners by Latha

Reddy, Deputy National Security Advisor.

DSCI Assessment Framework released

The DSCI Assessment Framework for Security and

Privacy was released at the NASSCOM–DSCI Annual

I n f o r m a t i o n S e c u r i t y S u m m i t 2 0 1 2 b y N .

Chandrasekaran, Chairman, NASSCOM and CEO, TCS.

DSCI developed the Framework with the support and

guidance of experts from the industry, consulting firms

and user organisations who provided the benefit of their

experience and expectations. Inputs and feedback

from the members of the Privacy Assessment Advisory

Group (PAAG) and Security Assessment Advisory Group

(SAAG) helped DSCI finalise the approach to develop

the Assessment Framework.


DSCI Cyber Forensics Forum

DSCI Cyber Forensic Forum has been established to

assist the law enforcement agencies in the investigation

of cyber crime cases related to digital evidence

handling. The forum's key objectives include working

towards capacity building, investigation and guidance,

technical know-how and policy recommendations on

best practices related to cyber forensics.

DSCI Chapters

DSCI Chapters are spread across the country in 11 cities.

The Bhubaneswar Chapter was inaugurated in 2012.

Training Programmes

DSCI is actively engaged in imparting training to Law

Enforcement and other government agencies through

various training programmes developed especially for

the purpose.

NASSCOM Social Innovation Honours (NSIH) 2012

The NASSCOM Social Innovation Honours (NSIH)

initiative celebrates innovations that demonstrate

exceptional use of Information and Communication

Technology (ICT) for social development. Since 2008,

the Honours have attracted more than 1,000 innovative

projects from NGOs, corporates, social enterprises,

government bodies, PSUs, students and individuals. The

NASSCOM Foundation recognises and showcases such

innovations that aim to impact society in a positive

manner. The winners of the NSIH 2012 were declared

and awards given away during the inaugural session at

the NASSCOM India Leadership Forum on February 14,

2012 in Mumbai.

The NASSCOM Knowledge Network (NKN)

The NASSCOM Knowledge Network (NKN) is a network

of telecentres that provides access to knowledge and

information in education, livelihood, health, and

employment and entrepreneurship to underserved

communities in rural and urban areas. NKN now

stretches across 15 states of India, with more than 250

NKN centres, that work with over 400,000 people

annually.

NKN signed an agreement with the Government of

India’s Common Services Centers (CSCs)–Special

Purpose Vehicle (SPV) to conduct workshops on

strategic telecenter management. The first workshop

on Financial Inclusion was held on December 6, 2012.

NASSCOM FOUNDATION (NF)

ConnectIT

There is a huge gap in the total number of NGOs and

local government officers in India and those who

access and use ICTs. NASSCOM Foundation has

initiated the ConnectIT programme to sensitise and

conduct capacity building workshops to build the ICT

skills of NGOs and government officers across India.

ConnectIT workshops were conducted for NGOs in

Guwahati, Hyderabad, Mumbai, Pune, Patna and

Ranchi and government officers across Gujarat and

Karnataka.

BiG Tech

BiG Tech launched in August 2007, is a key technology

philanthropy programme of the NASSCOM Foundation.

Under this programme, NGOs receive software and

hardware at very subsidised rates. The programme

helps NGOs to cut their ICT budget as well as

functionally scale up their operations and ICT projects

by providing them access to software donated by

NASSCOM’s donor partners. It makes technology

assistance accessible to any NGO in India at just the

click of a button. The programme is undergoing

significant upgrades, including the development of a

Hindi-language site. It has over 300 registered NGOs

BiG Bridge

BiG Bridge launched in April 2009, is a computer

refurbishing and recycling programme that aims to

provide non-profits access to refurbished computers

with licensed software and value added content. It

gives a longer life to computers, reducing e-waste and

providing viable alternatives to capital starved non-

profits. The goal of the programme is also to enable

education, employability and entrepreneurship

through computer donations. An e-waste collection

drive was conducted with member organisations to

celebrate World Environment Day. Donations have

been made in schools and NGOs across the country.

MyKartavya

MyKartavya is a corporate volunteer management

portal that helps companies approach volunteering

from a strategic perspective, hence optimising their

corporate social responsibility activities and enhancing

employee engagement. The programme aims at

promoting strategic volunteering for capacity building

of individuals, communities and member companies.

The portal connects employees to volunteering

opportunities posted by NGOs (and screened by NF).

The Foundation celebrated the ‘Joy of Giving Week’

between October 2–8, 2012 in Bengaluru and Pune.


Skills for Employment

This programme aims to provide employability and

encourage micro-entrepreneurship to India’s rural

youth and people from under-served communities

including women, people with disabilities as well as

unskilled workers.

Impact Sourcing

The NASSCOM Foundation is working at increasing long-

term employment in the BPO sector for those with

limited opportunities—basically, what is being termed

as ‘Impact Sourcing (IS)’. The NASSCOM Foundation

and NASSCOM are working to study and grow the

ecosystem, and ensuring that growth is profit-driven (IS

can reduce costs by around 40 percent compared to

typical urban BPOs and bring down attrition from 40-60

percent to 8-12 per cent). They are additionally

promoting the secondary positive social impacts of

livelihood creation. The Impact Sourcing opportunities

identified so far are:• BPOs (typically 50-500 seaters) located in

underserved locations where the purpose is to utilise

local talent for running processes. These organisations

are often called ‘Rural BPOs’, though a more

accurate term is Impact Sourcing Service Providers

(ISSPs), that operate in non-urban areas and

underserved urban areas• Mainstream BPO organisations subcontracting work

to ISSPs in alternate locations for cost-effectiveness• Mainstream BPOs setting up their own ISSPs in

locations with limited opportunities for employment• BPO organisations directly hiring the underserved (the

excluded, the disabled, the less educated, and

vocationally trained youth) who are capable of high

performance

The Foundation’s work to support Impact Sourcing is

divided into three pillars:• Map the market, find what works• Offer deep dive case studies• Undertake knowledge dissemination and sector

promotion

IT Niketan–TECH-Unique1.0

The IT Niketan initiative was created in 2011 for IT

professionals and students (both engineering and non-

engineering, aspiring to join the IT industry) to fulfill the

objective of “learning by knowledge sharing”. In the

second edition of IT Niketan, the TECH-Unique1.0 event

REGIONAL ACTIVITIES

EASTERN REGION

KOLKATA

was organised on May 5, 2012 in Kolkata for IT

professionals as well as the students. The idea was to

bring them together and enable them to learn by

knowledge sharing. The event witnessed an

overwhelming participation, drawing ore than 550

delegates (of which 40 percent were students and 60

percent professionals).

Closed Door Roundtable with representatives of BPM

organisations

A closed door roundtable was held with representatives

of BPO companies in Kolkata on August 31, 2012. The

discussion revolved around the current challenges of

the BPM industry and specific action items to address

the same. The session titled, ‘Where do you go from

here–Current Challenges and Road Ahead’ drew

participation from member as well as non-member

organisations. The roundtable helped spread

awareness about the activities being rolled out by

NASSCOM’s BPM forum across the country.

Session on ‘The twin challenges of security and

privacy—balancing the requirements’

The session was organised in association with the DSCI

and Internet Society Kolkata on October 9, 2012. The

session was organised to throw light on the challenges

being faced by organisations/governments today, in

term of maintaining a balance between security and

privacy. It was attended by representatives from the

West Bengal Government, Kolkata Police, Academia

and IT-BPM industry. The session drew participation from

105 delegates representing 30 companies.

Dewang Mehta Memorial Lecture 2012

The Dewang Mehta Foundation Trust organised a

special function to commemorate the 50th birth

anniversary of the late Dewang Mehta, NASSCOM’s first

President and a pioneer of the Indian IT-BPM industry.

Held in Ahmedabad, the ceremony included the

presentation of the Dewang Mehta IT Awards 2012 as

well as the delivery of the Dewang Mehta Memorial

Lecture by Som Mittal, President, NASSCOM. This year,

the Dewang Mehta Foundation received over 58

projects from engineering students across Gujarat

colleges in their final year of study. Three projects were

selected by an eminent jury for the Dewang Mehta IT

Awards 2012, based on their originality, innovativeness,

focus on sustainability, social impact, scalability and

presentation.

The event, co-hosted by NASSCOM’s Regional Council,

WESTERN REGION

AHMEDABAD


Gujarat Informatics Limited (GIL), the Gujarat

Technological University, and Gujarat Electronics and

Software Industries Association (GESIA) also recognised

and felicitated the state’s engineering toppers.

HR Forum Session

NASSCOM in association with the Gujarat Electronics

and Software Industries Association (GESIA) hosted the

interactive session in Ahmedabad on October, 2012 on

TalentScape®--a new model being developed to gain

insight into the talent practices of the knowledge

industry. The key takeaways of this session were:• How do we know if the companies are being insightful

enough to align their talent practices to their business

model imperatives?• How do we equip ourselves to have candid

conversations with incoming talent and ensure a

robust alignment between talent and our business

model imperatives?• How do we establish meaningful talent acquisition,

development and retention strategy that is absolutely

in tune with geographic, functional, and business

realities?The event drew 50 HR professionals.

NASSCOM and Deloitte seminar unveils ‘Technology

Trends 2012’

NASSCOM and Deloitte brought the ‘Technology Trends

2012’ report that examines the ever-evolving

landscape of technology put to business use. The report

was unveiled in Mumbai on April 25, 2012. The trend

report had 10 topics that have the opportunity to

impact businesses. The year's theme, ‘Elevate IT for

digital business’, examined the broad impacts of five

technology forces that have influenced our reports over

the past several years–analytics, mobility, social, Cloud

and cyber security. There was also a panel discussion

with prominent CXOs from the industry as well as select

vendor representatives who shared their views on the

relevance of such trends in an Indian context. The

seminar was attended by 80 participants.

Conference on Cyber crime

NASSCOM and DSCI in association with DIT, the

Government of Maharashtra had organised a one-day

conference on ‘Cyber crime: A financial sector view’ in

Mumbai on May 3, 2012. The event was inaugurated by

Prithviraj Chavan, Chief Minister of Maharashtra. A

group of highly qualified professionals from the financial

sector and the legal fraternity were invited who brought

in extensive knowledge and case study learnings in the

field of cyber crimes. The conference was attended by

industry representatives, police officers and lawyers.

MUMBAI

Global Accessibility Awareness Day

NASSCOM hosted the Global Accessibility Awareness

Day in association with the Directorate of Information

Technology, Government of Maharashtra and

NASSCOM Foundation. The knowledge partner was

BarrierBreak Technologies. The event was inaugurated

by Shivajirao Moghe, Minister for Social Justice,

Government of Maharashtra. Celebrated on May 9, the

worldwide initiative focused on bringing together key

departments of the government, and for-profit and not-

for-profit organisations to create awareness on

accessibility to empower persons with disabilities.

The knowledge of accessibility is very limited in India and

hence this initiative helped to create awareness about

the needs of persons with disabilities, identify what

needs to be done and also spotlight some things that

have been done already in the state of Maharashtra.

The day was divided into two sessions panel discussions

in the morning and a training session for developers on

web accessibility in the second half.

ReTechCon 2012

The eighth edition of the annual ReTechCon (Retail

Technology Conclave) was held by RAI (Retail Association of India) in partnership with NASSCOM from

May 17–18, 2012. The theme of the conclave,

‘Technology–Enabling Retail, Delivering Value’

demonstrated how IT can help retailers to leverage

business efficiency using technology and deliver value

to customers. The event was attended by over 600

delegates.

Promoting Nagpur as the next BPM destination

NASSCOM hosted a special event to promote the city of

Nagpur as the next BPM hub. The event called

‘Promoting Tier 2/3 destinations: Nagpur Calling,’ was

held on February 24, 2012. Hosted by NASSCOM in

associat ion wi th VED (V idarbha Economic

Development) Council, VASE (Vidarbha Association of

Software Exports) and MADC (Maharashtra Airport

Development Company), the initiative was targeted at

building awareness within the state government and IT

industry about the growing importance of Nagpur as a

BPM investment location.

‘Nagpur Calling’ also presented Nagpur BPM success

stories and the plethora of opportunities that the city

offered to interested IT organisations. The conference

drew over 300 participants from the IT-BPM sector as well

as academia.

NAGPUR


PUNE

NORTHERN REGION

THE NATIONAL CAPITAL REGION (NCR)

Workshop on ‘Tax Challenges in the changing

economic environment’

A special workshop on Transfer Pricing was jointly hosted

by NASSCOM and KPMG on January 11, 2012 in Pune.

The workshop was focused around understanding the

tax challenges being faced by the IT-BPM industry,

against the backdrop of changing regulations and an

uncertain global economic climate. The environment,

the speakers at the workshop pointed out, was making

tax a key business risk for the IT-BPM organisations in

India. The workshop also focused on issues such as

industry practices, current market trends across various

sectors, transfer pricing concerns for the boardroom,

managing tax effectively and stock options for

employees. Five speakers addressed 45 attendees,

representing 19 NASSCOM member organisations.

Session on ‘Building and Scaling a Product Business’

The session held in Pune on July 18, 2012 focused on the

unique aspects of building, scaling and running a

product business. It touched upon the key ‘make or

break’ elements of a product business, such as

identifying and validating the opportunity, defining the value and offering, building it for many (not for one),

make versus buy decisions, organisational design and

product line optimisation for profit. Real-life experiences

and case studies of online, mobile and desktop

software products were also shared in the session.

Session on ‘BPO Platforms’

The session, held in Delhi on April 4, 2012, was attended

by about 30 delegates. The session deliberated on the

following:• What does it take for BPO companies to begin this

new transformation journey?• Does this make sense to every other BPO company?• Will this result in efficient SLA metrics management

and better cost savings for customers?

Session on ‘Salary Trends’

This session was held in Delhi on April 12, 2012 under the

aegis of the ‘SIG on HR for NCR region’. Apart from salary

trends the session also discussed the evolution of total

rewards in the current context, Trends on

compensation mix and defining the right mix, drivers of

rewards for different demographics, using benefits as

differentiators etc. were also highlighted. The session

was attended by about 45 HR heads/HR professionals.

Session on ‘Is the IT-BPO industry headed toward a

disruption?’

The session was held in Gurgaon on June 21, 2012. The

focus was on four disruptive trends that were likely to

impact the IT-BPM industry significantly: Big Data, Cloud,

Social Media, and Mobile Devices. The session explored

the future of the offshoring industry through a series of

interactive panel discussions between CXOs of leading

companies and select thought leaders. The session was

attended by 70 people.

Tech Series session on ‘Cloud Computing–Implications

on Privacy and Security’

A one day seminar was held in Noida on July 5, 2012,

which introduced attendees to the importance of

cloud computing. This was followed by an overview of

the ‘NASSCOM–Deloitte Cloud Computing Report’.

DSCI representatives spoke about ‘Cloud Security:

Legal and Policy Issues’. The seminar also had a panel

discussion on the ‘Implications on Security and

Privacy–a developer’s Perspective’. It was attended by

92 delegates.

Session on ‘People productivity, new paradigm, how to

scale up’

Recognising that Chandigarh is a vibrant, high-

potential IT-BPM hub, NASSCOM has been engaging

with the industry to discuss key HR issues. On March 13,

2012, NASSCOM hosted a special session on ‘People

productivity, new paradigm, how to scale up’, in the

city. The interactive session was centred around the

issue of change management with respect to scaling-

up. It was attended by 25 participants from member

companies in Chandigarh.

Debate on ‘Customer knows best’

A fun-filled debate was organised by NASSCOM in

partnership with Open Coffee Club (OCC) Bengaluru

and Silicon Valley entrepreneur and strategy

consultant, Sramana Mitra’s organisation, One Million

by One Million (1M/1M). The aim was to provide insights

to start-ups and emerging organisations in the IT-BPM

sector, on how they could reach the USD 1 million mark.

The event was attended by over 200 start-ups and

entrepreneurs.

CHANDIGARH

SOUTHERN REGION

BENGALURU


Inaugural session of Tech-Savvy Series

As part of its effort to engage with SMEs, NASSCOM

unveiled a special initiative called the Tech-Savvy

series. The Tech-Savvy Series aims to create awareness

and understanding of emerging technologies, facilitate

knowledge sharing among NASSCOM member

companies, create a community of technocrats and

highlight local products. The first session of the series was

held in Bengaluru on June 28, 2012 and focused on ‘Big

Data transforming Business’.

Session on ‘SEZ Policies: Implications on the IT-BPM

industry’

The session was held in Bengaluru on August 7, 2012.

Policy makers continue to attempt remedial measures

to achieve intended objectives. In this backdrop, it was

worthwhile to understand the SEZ regulations and

income-tax provisions and the disparity leading to

denial of intended fiscal benefits. The session threw light

on the differing interpretations and the need for aligning

legislations to achieve the intended objectives.

NASSCOM supports relief work for Cyclone Thane

NASSCOM’s Chennai Region initiated relief work for

Cyclone Thane on January 24, 2012. It was carried out

with support from corporates. The organisations helped

collect relief material within the stipulated time frame,

arranged the logistics, and ensured that the affected

areas received the donations.

MTC Chennai launched 30 new buses to cater to the

needs of IT-BPM organisations on the IT express Highway

NASSCOM, along with the Government of Tamil Nadu’s

Metropolitan Transport Corporation (MTC) Chennai,

had introduced 30 buses (a mix of AC and regular

vehicles), on the routes/times suggested by the Indian

IT-BPM industry in the city. The buses make around 150

trips covering the entire stretch of 24 kms, and benefit

over 200,000 employees working for more than 100

corporates on the IT express Highway. The service

encourages public transport usage, thereby

decongesting the existing routes. NASSCOM will work

with the transport department to keep track of the

usage of the buses and arrange for more frequent

services. Sunil Kumar, Centre Head of the World Bank,

inaugurated the bus service. The event was attended

by officers from the Tamil Nadu Government and

industry representatives The admin teams of various

large and small member organisations of NASSCOM

also actively participated in this initiative.

CHENNAI

Senior IT professionals engage under the aegis of

NASSCOM

NASSCOM provided a plank for senior IT professionals,

including CEOs, CXOs, CFOs and HR heads to meet up

with peers in Chennai, under the umbrella of its different

Forums. The aim was to enable these business,

technology, financial and HR leaders to exchange

ideas, discuss important trends and developments in

these segments, and determine their impact on

organisations. NASSCOM member companies based

out of Chennai congregated under NASSCOM’s CEO,

HR and CFO Forums, focusing attention on issues such as

India’s regulatory climate, managing talent, and the

overall state of the IT-BPM industry.

Session on ‘HR–Building Organisational Influence and

Becoming a True Partner’

The session held on October 20, 2012 had six speakers

sharing their thoughts on:• Success stories from organisations that have

implemented successful HR Business Partner Models• Practical tools to develop strategic influence in the

organisation—ROI and best practices to experiment

with in the workplaceThe session was attended by around 70 delegates.

Republic Ride 2012

A Hyderabad based trust, The Atlanta Foundation, with

the support from NASSCOM and the NASSCOM

Foundation, organised The Republic Ride 2012 on

January 26, 2012 in Hyderabad. A socially-driven

cycling event, the goal of The Republic Ride 2012 was to

raise awareness and funds for the education of under-

privileged students. The Ride was flagged off by

Ponnala Lakshmaiah, Minister of Information

Technology, Government of Andhra Pradesh. More

than 3,000 cyclists from over 50 MNCs participated in

The Republic Ride thus making it the biggest corporate

cycling event in the country.

VQuest–Building High Growth Ventures

The Indian Angel Network, NASSCOM and ISB have

formed, a unique partnership of investors, industry and

academia and have come together to bring ‘Venture

Quest’. VQuest is an initiative to enable start-ups and

early stage entrepreneurs to think beyond the idea and

help build high impact ventures. Entrepreneurs in early

stage businesses require more than just money to

succeed. They require close mentoring and inputs on

strategy as well as execution. Nurturing start-ups is what

VQuest strives for. The first workshop in the VQuest series

COIMBATORE

HYDERABAD


was held in Hyderabad on July 27, 2012 and helped in

mentoring entrepreneurs. It was attended by more

than 110 entrepreneurs.

Seminar on ‘London–The technology capital of the

world’

The seminar was jointly organised by London & Partners,

NASSCOM and UKTI (UK Trade & Investment) on

September 7, 2012 in Hyderabad. The objective was to

provide an opportunity to participants to hear from Jeff

Cao, Head–APAC, London & Partners about how Indian

companies can look at London as a strategic location

to expand their businesses into Europe. Over the last few

years London has emerged as one of the most attractive locations for Indian businesses especially in

technology and knowledge based sectors. Jeff also

talked about the practicalities of setting up a business in

the UK and how London & Partners helps and assists

international companies in successfully starting their

overseas business in a cost effective way. There were

more than 50 participants for the seminar.

Session on ‘Unconventional Talent Management–The

New Normal for 2012’

The session was held in association with AMCHAM in

Hyderabad on August 8, 2012. It aimed to analyse the

current Talent Management Strategies and discuss new

ideas for creating and developing entry-level talent

which has a direct impact on a company’s bottom line.

The discussions in the session centered around new

recruitment strategies to create an alternative supply of

talent, how to develop a multi-skilled and flexible

workforce that can adapt to variances in industry

demand, innovative solutions for mentoring talent and

upgrading their skills and how industry centric training

can help in creating a talent pool from Tier-2/3 colleges.

It was attended by 150 participants including HR heads

and HR teams from IT-BPM companies in Hyderabad.

KOCHI

HR forum workshop

In this session of the HR forum a workshop on ‘The talent

to manage talent–New millennium trends’ was held on

March 29, 2012. This was followed by a panel discussion

on ‘Changing role of HR’. The workshop was attended

by close to 55 delegates who actively participated from

member and non-member companies. The workshop

received excellent feedback.

MYSORE

Shared transport model implemented in Mysore’s

Global Village Tech Park

It is a fact that public transport is available in all Indian

cities today, and works fine for the general public. At the

same time, it is also an acknowledged fact that a little

fine tweaking to that system, in collaboration with the

municipal authorities of a city, can work wonders for

business districts. Recognising this reality, Mysore Road’s

Global Village Technology Park, decided to launch a

shared transport initiative in collaboration with CBS, as

well as IT-BPM organisations. CBS is a system that allows

corporates to take their minds off transport, and focus

on their core business. It not only provides easy,

dependable, sustainable and safe transport, it is also a

very cost-effective system. Heads of organisations and

NASSCOM initiated the idea of a shared transport

model for the Global Village Technology Park which

now covers 40 routes.


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BA Continuum Solutions Pvt LtdBAeHAL Software LtdBahwan CyberTek Pvt LtdBain Capability Center India Pvt LtdBanca Sella S.p.A.Barclays Shared Services Pvt LtdBarclays Technology Centre India Pvt LtdBarry-Wehmiller International Resources Pvt LtdBayern InternationalBBITS Consulting Pvt LtdBC Management Services Pvt LtdBebo Technologies Pvt LtdBechtel India Pvt LtdBellsoft India Solutions Pvt LtdBentley Systems India Pvt LtdBerkadia Services India Pvt LtdBertelsmann Marketing Services India Pvt LtdBest of Breed Software Solutions India Pvt LtdBestech India Pvt LtdBharti Realty LtdBio-Analytical Technologies (India) Pvt LtdBird Information Systems Pvt LtdBirlasoft (India) LtdBitsinbin Technologies Pvt LtdBlackRock Services India Pvt LtdBlue Chip Computer Consultants Pvt LtdBlue Star Infotech LtdBMC Software India Pvt LtdBMR Advisors Pvt LtdBNP Paribas India Solutions Pvt LtdBNY Mellon International Operations (India) Pvt LtdBodhtree Consulting LtdBookMyTrainings.com Pvt LtdBotree Software International LtdBraahmam Net Solutions Pvt LtdBravura Solutions India Pvt LtdBrickwork India Pvt LtdBristlecone India LtdBritish CouncilBroadcast2world (A unit of Render 5 Technologies Pvt Ltd)Broadridge Financial Solutions (India) Pvt LtdBrocade Communications Systems Pvt LtdBT India Pvt LtdBusy Infotech Pvt LtdButler Technical Services India (P) LtdButterfield Fulcrum Fund Services (India) Pvt Ltd

C1 India Pvt LtdCA (India) Technologies Pvt LtdCable and Wireless (India) LtdCabot Technology Solutions Pvt LtdCactus Communications Pvt LtdCADD Centre Training Services Pvt Ltd

Annual Report 2012-13 37 Annual Report 2012-13 35

LIST OF MEMBER COMPANIES

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Convergence IT Services Pvt LtdConvergys India Services Pvt LtdCopal Research India Pvt LtdCorbus (India) Pvt LtdCordiant Technologies (P) LtdCordys Software India Pvt LtdCore Education & Technologies LtdCoromandel Infotech India LtdCorporate Executive Board India Pvt LtdCouth Infotech Pvt LtdCox & Kings Global Services Pvt LtdCPA Global Support Services India Pvt LtdCrane Global Solutions LtdCreative Lipi Webtech Pvt LtdCredit Suisse Services (India) Pvt LtdCresTech Software Systems Pvt LtdCrimson Interactive Pvt LtdCrimsonLogic India Pvt LtdCrisil LtdCRM Services India Pvt LtdCrossdomain Solutions Pvt LtdCross-Tab Marketing Services Pvt LtdCrown Realtech Pvt LtdCSS Corp Pvt LtdCtrl S Datacenters LtdCustomerXPS Software Pvt LtdCybage Software Pvt LtdCyberQ Consulting Pvt LtdCybertech Systems and Software LtdCygnet Infotech Pvt LtdCypress Semiconductor Technology India Pvt LtdCyret Technologies India Pvt Ltd

D E Shaw India Software Pvt LtdD&B TransUnion Analytic and Decision Services Pvt LtdDaffodil Software LtdDamco Solutions (P) LtdDassault Systemes India Pvt LtdData Infosys LimitedData Resolve Technologies Pvt LtdData Software Research Company (International) LtdData-Core (India) Pvt LtdDatamatics Financial Services LtdDatamatics Global Services LtdDatavail Infotech Pvt LtdDawn ConsultingDBOI Global Services Pvt LtdDCM DataSystems (IT Division of DCM Ltd)Deer Creek Intersil (India) Pvt LtdDefiance Technologies LtdDell International Services India Pvt LtdDeloitte Consulting India (P) LtdDelta Technology & Management Services Pvt LtdDescon LtdDesignmate India Pvt LtdDet Norske Veritas ASDev Information Technology Pvt LtdDewsoft Solution Pvt LtdDexler Information Solutions Pvt LtdDiaspark Infotech Pvt LtdDigiCall Global Pvt LtdDigiquest India LtdDimentrix Technologies Pvt LtdDirection Software SolutionsDLF Cyber City Developers LtdDot Com Infoway LtdDoyen Business Solutions Ltd

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CADES Digitech Pvt LtdCalSoft Pvt LtdCambridge Technology Enterprises LtdCanon India Pvt LtdCapco Technologies Pvt LtdCapgemini Business Services (India) LtdCapgemini India Pvt LtdCapita India Pvt LtdCapital IQ Information Systems India Pvt LtdCapital One Services (India) Pvt LtdCaresoft Inc. IndiaCAST Software India Pvt LtdCavium Networks (India) Pvt LtdCE Info Systems Pvt LtdCegonsoft Pvt LtdCentre for Development of Advanced Computing (C - DAC)Centre for Development of Telematics (C-DOT)Centurylink Technologies India Pvt LtdCethar Consultancy Services LtdC G I I n f o r m a t i o n S y s t e m s a n d Management Consultants Pvt LtdChangepond Technologies Pvt LtdChella Software Pvt LtdChinta Info SystemsCI.COM (P) LtdCIBERsites India Pvt LtdCiena India Pvt LtdCigniti Technologies LtdCircular Edge Solutions Pvt LtdCisco Systems (India) Pvt LtdCitius IT Solutions Pvt LtdCitrix R&D India Pvt LtdClairvolex Knowledge Processes Pvt LtdClairvoyant Techsoft Pvt LtdClearpath TechnologyClickSoftware India Pvt LtdCMC LtdCnergyis Infotech India Pvt LtdCNO IT Services (India) Pvt LtdCoachieve Solutions Pvt LtdCognet HR Solutions Pvt LtdCognizant Technology Solutions India Pvt LtdColgate Palmolive India LtdColimetrics Software Pvt LtdCollabera Solutions Pvt LtdCollabera Technologies Pvt LtdCollabNet Software Pvt LtdCOLT Technology Services India Pvt LtdCommVault Systems (India) Pvt LtdCompare Infobase LtdCompserv Consultants Pvt LtdComputer Sciences Corporation Business Process Services India LtdComputer Sciences Corporation India Pvt LtdCompuware India Software Operations Pvt LtdComunet Info-Systems Pvt LtdComviva Technologies LtdConcentrix Technologies (India) Pvt LtdConfianz Information Technologies Pvt LtdCongruent Info-Tech Pvt LtdCongruent Solutions Pvt LtdConnectM Technology Solutions Pvt LtdConsim Info Pvt LtdConsona Software (India) Pvt LtdContinental DataGraphics Technical Services India Pvt Ltd

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DRC Systems India Pvt LtdDreamorbit Softech Pvt LtdDrishti-Soft Solutions Pvt LtdDrivestream India Pvt LtdDST Worldwide Services India Pvt LtdDynamic Vertical Software Pvt LtdDynPro India Pvt Ltd

E.I. DuPont Services Centre India Pvt Ltde4e Business Solutions India Pvt Ltde4e Tech Support (India) Pvt LtdEADS India Pvt LtdEasiprocess Pvt LtdEastern India Technosoft Pvt LtdEastern Software Systems Pvt LtdEaswari Engineering CollegeeBay India Pvt LtdEbizindia Consulting Pvt LtdeClerx Services LtdEcomnets Technologies India Pvt LtdEdelman India Pvt LtdEDISPHERE Software Pvt LtdEdusys Services Pvt LtdeDynamic Softech Solutions Pvt Ltde-Emphasys Infotech Pvt LtdEffort BPO LtdeFocus Informatix Pvt LtdeGestalt Technologies Pvt LtdE-Herex Technologies Pvt Ltde-Infochips LtdEka Software Solutions Pvt LtdElectronic Arts Games (India) Pvt LtdElectronics and Computers India LtdElectronics For Imaging India Pvt LtdEli Research India Pvt LtdElitecore Technologies LtdELOGIC Technologies Pvt LtdEMA Partners India Pvt LtdEmantras Interactive Technologies Pvt LtdEMC Data Storage Systems (India) Pvt LtdEmerge Learning Services LtdEmerson Innovation Center - Pune (A Div. of Emerson Electric Company (I) Pvt Ltd)eMeter India Pvt LtdeMids Technologies Pvt LtdEmkor Solutions LtdEmtec Software India Pvt LtdEmulex Communications Pvt LtdEnam Securities Pvt Ltde-navik Solutions Pvt LtdEnnovations Techserv Pvt LtdeNoah iSolution India Pvt LtdEnvestNet Asset Management India Pvt Ltde-Nxt Financials LtdEnzen Technologies Pvt LtdEos Software Systems Pvt LtdEperium Business Solutions India Pvt LtdEpitome Global Services Pvt LtdEquant Network Services India Pvt LtdEquiniti ICS India Pvt LtdEquinox Software & Services Pvt LtdeRevMax Technologies Pvt LtdEricsson India Global Services Pvt LtdErode Builder Educational Trust's Group of InstitutionsEscrowTech India Pvt LtdESDS Software Solution Pvt LtdEsko-Graphics India Pvt LtdESN Technologies (I) Pvt LtdEspire Infolabs Pvt Ltd


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GlobalLogic India Pvt LtdGlobalnest IT Solutions Pvt LtdGlobalStep Services Pvt LtdGlobarena Technologies Pvt LtdGlobeOp Financial Services (India) Pvt LtdGlobsyn Technologies LtdGLOPORE IM SERVICES PVT LTDGMS Software SolutionsGO IP Global Services Pvt LtdGoDB Tech Pvt LtdGoFrugal Software Technologies Pvt LtdGoldman Sachs Services Pvt LtdGoldstone Technologies LtdGoogle India Pvt LtdGP Sourcing Pvt LtdGrayCell Technologies ExportsGreen Quotient Systems Pvt LtdGreytip Software Pvt LtdGriffin Education Pvt LtdGrove LtdGST IT Services Pvt LtdGSTi Technologies India Pvt LtdGujarat Informatics LtdGujarat Narmada Valley Fertilizers Company LtdGujarat Venture Finance LtdGXS India Technology Centre Pvt LtdGyan Ganga Institute of Technology & Sciences

H5 Asia Pacific Pvt LtdHackett Group (India) LtdHansa Customer Equity Pvt LtdHanu Software Solutions (India) Pvt LtdHarbinger Knowledge Products Pvt LtdHarita Techserv LtdHarvard Business School (I) Research CenterHash Technologies Pvt LtdHashedIn Technologies Pvt LtdHay Consultants India Pvt LtdHazel Infotech LtdHCC Real Estate LtdHCL Corporation LtdHCL Technologies LtdHeadstrong Services India Pvt LtdHealth Management and Research InstituteHel ios & Matheson Informat ion Technology LtdHelma Solutions India Pvt LtdHero Management Service LtdHeuristics Informatics Pvt LtdHewitt Associates India Pvt LtdHewlett-Packard India Sales Pvt LtdHexagon Analysts and Consulting Services Pvt LtdHexaware Technologies LtdHiddenBrains Infotech Pvt LtdHighbar Technologies LtdHinditron Infosystems Pvt LtdHinduja Global Solutions LtdHirco Developments Pvt LtdHitachi Consulting Software Services India LtdHitachi Data Systems India Pvt LtdHitachi India Trading Pvt LtdHi-Tech e Soft (a division of Hi-Tech Gears Ltd)Hi-Tech Outsourcing ServicesHi-Tech Robotic Systemz LtdHolcim Services (South Asia) Ltd

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Estel Technologies Pvt LtdETAS Automative India Pvt LtdEthical Intelligent Technologies LLPEtisalat Software Solutions Pvt LtdEureka Outsourcing Solutions Pvt LtdEvalueserve.com Pvt LtdEverest Business Advisory India Pvt LtdEvoke Technologies Pvt LtdEvolute Systems Pvt LtdExcellenceTech (A Division of Kariwala Industries Ltd)Excellere Edulearning Pvt LtdExilant Technologies Pvt Ltdexl Service.com (India) Pvt LtdExpertus Infotech Pvt LtdExtramarks.com Education Pvt LtdExtreme Networks India Pvt Ltde-Zest Solutions Ltd

Facebook India Online Services Pvt LtdFact Solutions India Pvt LtdFair Isaac India Software Pvt LtdFaith Infotech India Pvt LtdFastkeys Technologies India Pvt LtdFerranti Computer Systems India Pvt LtdFidelia Systems India Pvt LtdFidelity Business Services India Pvt LtdFifth Generation Technologies India Pvt LtdFIL India Business Services Pvt LtdFinancial Technologies (India) Pvt LtdFirst Advantage Pvt LtdFirst American (India) Pvt LtdFirstsource Solutions LtdFiserv India Pvt LtdFission Computer Labs Pvt LtdFLATMIND IT Solutions Pvt LtdFlatworld Solutions Pvt LtdFLUXONIX Security Solutions Pvt LtdFNF Business Process Outsourcing Services India Pvt LtdFootprints Collateral Services Pvt LtdForadian Technologies Pvt LtdFord Business Service Center Pvt LtdForum IT Parks Pvt LtdFour Soft LtdFragomen Immigration Services India Pvt LtdFranklin Templeton International Services (India) Pvt LtdFrontline Consulting Services Pvt LtdF-Secure India Pvt LtdFSL Software Technologies LtdFujitsu Consulting India Pvt LtdFulcrum Worldwide Software Pvt LtdFusion Outsourcing Software Pvt LtdFuture Focus Infotech Pvt Ltd

G7 Tech Solutions Pvt LtdG E C a p i t a l B u s i n e s s P r o c e s s Management Services Pvt LtdGE Global Servicing Pvt LtdGE Medical Systems (India) Pvt LtdGeine Technologies India Pvt LtdGeneral Atlantic Pvt LtdGeneral Mills India Pvt LtdGENPACT IndiaGeometric LtdGlobal e-Business Operations Pvt LtdGlobal Groupware Solutions LtdGlobal Imaging TechnologiesGlobal Infovision Pvt LtdGlobal Talent Track Pvt Ltd

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Homeward Residential Corporation India Pvt LtdHoncho Commercial Pvt LtdHoneywell International (India) Pvt LtdHot Courses India Pvt LtdHOV Services LtdHSBC Electronic Data Processing India Pvt LtdHSBC Software Development (India) Pvt LtdHTC Global Services (India) Pvt LtdHuawei Technologies India Pvt LtdHughes Systique India Pvt LtdHuman Factors International Pvt LtdHurix Systems Pvt LtdHyper Quality India Pvt LtdHyTech Professionals India Pvt Ltd

I Scribes India Pvt Ltdi3 Software Pvt Ltdi7 Networks Pvt LtdIBM India Pvt LtdIBS Software Services (P) LtdiCreate Software India Pvt LtdIcreon Communications Pvt LtdICT Academy of TamilnaduIdeaon Software Consultancy Pvt LtdIDEAS Inc. Management Pvt LtdIdentlogic Systems Pvt LtdIDG Ventures India Advisors Pvt LtdIDS Infotech LtdIDS Softwares Pvt LtdIFS Solutions India Pvt LtdiGATE Computer Systems LtdiGATE Global Solutions Ltdi-Grandee Software Technologies Pvt LtdIGS Imaging Services (India) Pvt LtdIHG IT Services (India) Pvt LtdIIC Services (India) Pvt LtdIIC Technologies LtdiInterchange Systems Pvt LtdIL&FS Technologies LtdILANTUS Technologies Pvt LtdImage Infotainment LtdiMantras India Pvt LtdImmunity Networks & Technologies Pvt LtdImpact Infotech Pvt LtdImpact Systems Pvt LtdImpetus Infotech (I) Pvt LtdIn4velocity Systems Pvt LtdiNautix Technologies India Pvt LtdIncessant Technologies Pvt LtdIndegene Lifesystems Pvt LtdIndia CyberLearning Pvt LtdIndia Education Services Pvt LtdIndiabulls Technology Solutions LtdIndiagames LtdIndian Inst itute of Management CalcuttaIndian Institute of Management, AhmedabadIndian School of BusinessIndium Software (India) LtdIndus Health Plus Pvt LtdIndus Net Technologies Pvt LtdIndus Valley Partners (India) Pvt LtdIndusa Infotech Services Pvt LtdiNetFrame Solutions Pvt LtdInfinera India Pvt LtdInfinite Computer Solutions (India) LtdInfinity Infotech Parks LtdInfo Edge (India) Ltd


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itCube Solutions Pvt LtdITSYS Solutions Pvt LtdITTI Pvt LtdIttiam Systems Pvt Ltdi-Vista Digital Solutions Pvt LtdiViZ Techno Solutions Pvt LtdIvy Comptech (P) LtdiYogi Technical Services Pvt Ltd

J. Sagar AssociatesJ.D.S Technologies Pvt LtdJ235 Software India Pvt LtdJamBuster Technologies Pvt LtdJaMocha Tech Pvt LtdJ a r o I n s t i t u t e o f T e c h n o l o g y , Management and Research Pvt LtdJCB India LtdJDA Software India Pvt LtdJeevan Technologies India Pvt LtdJIS FoundationJK Technosoft LtdJMR Infotech India Pvt LtdJohn Keells BPO Solutions India Pvt LtdJones Lang Lasalle Property Consultants (India) LtdJP Morgan Services India Pvt LtdJSoft Solutions LtdJuniper Networks India Pvt LtdJuriMatrix Services India Pvt Ltd (Clutch Group)

K7 Computing Pvt LtdKaar Technologies India Pvt LtdKaavian Systems Pvt LtdKabeer Infotech Systems India Pvt LtdKallos Solutions Pvt LtdKandor Solutions Pvt LtdKarneet Enterprises India Pvt LtdKarvy Global Services LtdKAV & Co.Kayako InfotechKBACE Technologies Pvt LtdKCP Technologies LtdKDK Softwares (India) Pvt LtdKensoft Infotech LtdKG Information Systems Pvt LtdKLA-Tencor Software India Pvt LtdKlioTech Pvt LtdKnack Systems & Services (P) LtdKnoahSoft Technologies Pvt LtdKnowcross Solutions Pvt LtdKnowIT Learning SolutionsKonylabs IT Service Pvt LtdKorea Trade Centre, Embassy of the Republic of KoreaKorn/Ferry International Pvt LtdKovair Software Pvt LtdKPIT Cummins Infosystems LtdKPMG Advisory Services Pvt LtdKreatio Software Pvt LtdKRIB Information ServicesKronos Solutions India Pvt LtdKumaran Systems Pvt LtdKvaliteta Systems and Solutions Pvt Ltd

L&T Integrated Engineering Services (A division of Larsen & Toubro Ltd)La Exactlly Software Pvt LtdLapiz Digital Services (A Div. of Ultramarine & Pigments Ltd)Laqsh Job Skills Academy Pvt LtdLarsen & Toubro Infotech LtdLason India Pvt Ltd

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InfoBeans Systems India Pvt LtdInfogain India (P) LtdInfoparks, KeralaInfopro India Pvt LtdInformation Systems Resource Centre Pvt LtdInfoserve India Pvt LtdInfoSoft Global Pvt LtdInfostretch Solutions Pvt LtdInfosys BPO LtdInfosys LtdInfotech Education SocietyInfotech Enterprises LtdInfoVision Solutions India Pvt LtdInfozech Software LtdInfrasoft Technologies LtdInheritX Solutions Pvt LtdInitto Technologies India Pvt LtdInLogic Technologies Pvt LtdInnobuzz Knowledge Solutions Pvt LtdInnovalus Technologies Pvt LtdInnovizeTech Software Pvt LtdInsoft.com Pvt LtdIn-Solutions Global Pvt LtdInstitute for Development and Research in Banking Technology (IDRBT)Institute for Information Industry (India Branch Office)Institute of Project Management CertificationInSync Tech-Fin Solutions LtdINSZoom Software India Pvt LtdIntec Infocom Pvt LtdIntegra Software Services Pvt LtdIntegrated Information Services Pvt LtdIntel Technology India Pvt LtdIntelenet Global Services LtdInteliment Software Technologies (India) Pvt LtdIntellicom Contact Centers (A Div. of Jindal Transworld Pvt Ltd)Intellicus Technologies Pvt LtdIntelliob Technologies Pvt LtdIntense Technologies LtdInteractive Manpower Solutions Pvt LtdInteractive Multimedia Technologies Pvt LtdInterglobe Technologies Pvt LtdInterglobe Technology Quotient Pvt LtdIntergraph Consulting Pvt LtdInternational Institute of Information TechnologyInterra Information Technologies (India) Pvt LtdIntersoftKK (India) Pvt LtdIntrasoft Technologies LtdIntuit Technology Services Pvt LtdInvensis Technologies Pvt LtdInvensys Development Centre India (P) LtdInvesco (Hyderabad) Pvt LtdInvest Northern IrelandINXS Technologies LtdIonIdea Enterprise Solutions Pvt LtdIonnor Solutions Pvt LtdiPRIMED Education Solutions Pvt LtdiQor Services India Pvt LtdIRIS Business Services (India) Pvt LtdISG Novasoft Technologies Ltd (A company in the K K Birla Group)iSOFT R&D Pvt LtdIT Village Software Services Pvt LtdITC Infotech India Ltd

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Lazer Ken IT Services India Pvt LtdLeadGen Technologies India Pvt LtdLegasis Services Pvt LtdLepton Software Export & Research Pvt LtdLexington Soft Pvt LtdLexity Research & Development Pvt LtdLexplosion Solutions Pvt LtdLG Soft India Pvt LtdLighthouse Info Systems Pvt LtdLimtex Infotech LtdLionbridge Technologies Pvt LtdLiquidhub India Pvt LtdLiqvid eLearning Services Pvt LtdLister Technologies Pvt LtdLitmus7 Systems Consulting Pvt LtdLodha Developers LtdLogica Pvt Ltd

Maarga Information Systems Pvt LtdMadhya Pradesh Agency for Promotion of Information TechnologyMaersk Global Service Centres (India) Pvt LtdMagic Software Pvt LtdMagna Infotech Pvt LtdMagnasoft Consulting India Pvt LtdMagnon Solutions Pvt LtdMagus Customer Dialog Pvt LtdMaharana Pratap Engineering College (A unit of Maharana Pratap Education Centre)Maharashtra Industrial Development CorporationMahindra BPO Services Pvt LtdMahindra World City Jaipur LtdMAIA Intelligence Pvt LtdMaintec Technologies Pvt LtdMakeMyTrip (India) Pvt LtdMane Tech Pvt LtdM a n h a t t a n A s s o c i a t e s ( I n d i a ) Development Centre Pvt LtdMann-India Technologies Pvt LtdManthan Software Services Pvt LtdMarketTools Research Pvt LtdMarlabs Software Pvt LtdMASTEK LtdMaven Systems Pvt LtdMaveric Systems LtdMaverick Quality Advisory Services Pvt LtdMcAfee Software (India) Pvt LtdMcKinsey & Company Inc.McKinsey Knowledge Centre India Pvt LtdMeddiff Technologies Pvt LtdMedia Lab AsiaMediaTek India Technology Pvt LtdMedimanage Insurance Broking Pvt LtdMedma Infomatix Pvt LtdMedsynaptic Pvt LtdMelstar Information Technologies LtdMerce Technologies Pvt LtdMercer Consulting (India) Pvt LtdMercury Pharma Services Pvt LtdMercuryMinds Technologies Pvt LtdMerit Software Services Pvt LtdMeritTrac Services Pvt LtdMetacube Software Pvt LtdMETA-i Technologies Pvt LtdMetlife Global Operations Support Center Pvt LtdMetro Accounting Center of Excellence


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Network Systems & Technologies (P) LtdNew Age Software and Solutions (India) Pvt LtdNewgen Software Technologies LtdNewt Global India Pvt LtdNexsus Techno Solutions Pvt LtdNexus India Capital Advisors Pvt LtdNgenox Technologies Pvt Ltdnhance Engineering Solutions Pvt LtdNice Interactive Solutions India Pvt LtdNihilent Technologies Pvt LtdNIIT SmartServe LtdNIIT Technologies LtdNishith Desai AssociatesNiteo Technologies (P) LtdNitman Software Pvt LtdNitor Infotech Pvt LtdNoetix Software India Pvt LtdNokia India Pvt LtdNokia Siemens Networks Pvt LtdNomura Research Institute India Pvt LtdNomura Services India Pvt LtdNorth Shore Technologies Pvt LtdNorthern Operating Services Pvt LtdNous Infosystems Pvt LtdNovartis Development IT (A Div. of Novartis Healthcare Pvt Ltd)Novell Software Development (India) LtdNovellus Systems (India) Pvt LtdNovo Nordisk Service Center India Pvt LtdNowFloats Technologies Pvt LtdNSE.IT LtdNSL Infratech Pvt LtdNTrust Infotech Pvt LtdNTT DATA Global Delivery Services LtdNTT DATA Global Technology Services Pvt LtdNTT DATA India Enterprise Application Services Pvt LtdNucleus Software Exports LtdNVISH Solutions Pvt Ltd

Oakton Global Technology Services Centre (India) Pvt LtdOberoi Contact Centre (A Div. of EIH Ltd)Object Edge India Services Pvt LtdOctaware Technologies Pvt LtdOffshore Insights Research & Solutions Pvt LtdOlive e-Business Pvt LtdOlive Technology LtdOlivesoft Technology Solutions Pvt LtdOmnesys Technologies Pvt LtdOmnitech Infosolutions LtdOne Point IT Consulting Pvt LtdOne97 Communications LtdOneGlobe Systems LLPOnline Recharge Services Pvt LtdOnProcess Technology India Pvt LtdOntash India Technologies Pvt LtdOntrack Systems LtdOnward Technologies LtdOpen Text Technologies India Pvt LtdOpenlabs Technologies & Consulting Pvt LtdOpteamix India Business Solutions Pvt LtdOptimal Computing Pvt LtdOracle (OFSS) BPO Services LtdOracle India Pvt LtdOrangeScape Technologies LtdOrbital Outsourcing ServicesOrigin Learning Solutions Pvt LtdOrion Edutech Pvt Ltd

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Pvt LtdMexus Education Pvt LtdMicro Focus India Pvt LtdMicro Informations Pvt LtdMicro Technologies (India) LtdMicroland LtdMicrosoft Corporation (I) Pvt LtdMidland Credit Management India Pvt LtdMIEL e-Security Pvt LtdMiles Software Solutions Pvt LtdMilestone Interactive Private LimitedMindchips Consulting Pvt LtdMindcom Consulting Services Pvt LtdMindcrest (India) Pvt LtdMindfire SolutionsMindlogicx Infotech LtdMindteck (India) LtdMindTree LtdMisys Software Solutions (India) Pvt Ltdmjunction Services LtdMModal Global Services Pvt LtdMobMe Wireless Solutions Pvt LtdmokSa Technologies India Pvt LtdMonarch Innovative Technologies Pvt LtdMorgan Stanley Advantage Services Pvt LtdMothersonSumi Infotech & Designs LtdMotif India Infotech Pvt. Ltd.Mouri Tech Pvt LtdMoveinsync Technology Solutions Pvt LtdMovico Technologies Pvt LtdMphasiS LtdMResult Services Pvt LtdMulti Commodity Exchange of India LtdMuthayammal Engineering College (A unit of Muthayammal Educational Trust and Research Foundation)Mynd Solutions Pvt Ltd

Nagarro Software Pvt LtdNarasu's Sarathy Institute of Technology (A div. of Smt. Mahalakshmi Ammal Educational Trust)National Payments Corporation of IndiaNavayuga Infotech Pvt LtdNavigators Software Pvt LtdNavis India Technologies Pvt LtdNaviSite India Pvt LtdNDS Services Pay - TV Technology Pvt LtdNEC India Excellence Center Unit (A division of NEC India Pvt Ltd)Neebal Technologies Pvt LtdNeev Information Technologies Pvt LtdNeilsoft LtdNelito Systems LtdNess Technologies (India) LtdNet Positive Business Analytics Pvt LtdNet SolutionsNet Vigil Software Pvt LtdNetApp India Pvt LtdNetaquila Solutions Pvt LtdNetCracker Technology Solutions (India) Pvt LtdNetEdge Computing Global Services Pvt LtdNetesoft India LtdnetGuru LtdNetmagic Solutions Pvt LtdNetscout Systems India Pvt LtdNetScout Systems Software India Pvt LtdNetweb Software Pvt Ltd

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Orkash Services Pvt LtdOSS Cube Solutions Pvt LtdOstrya Labs Pvt LtdOXIGEN Services (India) Pvt LtdOxygen Consulting Services Pvt LtdOzonetel Systems Pvt Ltd

P S R Engineering College (A div. of P S Ramasamy Telugu Minority Educational and Charitable Trust)PACNET (Pacific Internet India Pvt Ltd)PageTraffic Web-Tech Pvt LtdPaharpur Business Centre (A Div. of Chemical Metallurgical Design Co. Ltd)Pan Business Lists Pvt LtdPan Gulf Technologies Pvt LtdPanamax Infotech LtdPanasonic India Pvt LtdPanassia Infotech Pvt LtdPandora R&D Labs Pvt LtdPangea3 Legal Database Systems Pvt LtdPanoramic Universal LtdPAR Computer Sciences (International) LtdParamatrix Technologies Pvt LtdP a r i c h a y C o m m u n i c a t i o n & Technologies Pvt LtdParipoorna Software Solution Service Pvt LtdParthys Reverse Informatics Analytic Solutions Pvt LtdPathfinder Business Analysis Pvt LtdPawaa Software Pvt LtdPayoda Technologies Pvt LtdPayPal India Pvt LtdPDS Infotech Pvt LtdPebblepath Software Technologies Pvt LtdPegasystems Worldwide India Pvt LtdPennywise Solutions Pvt LtdPeopleStrong HR Services Pvt LtdPersistent Systems LtdPetro IT LtdPHi Business Solutions LtdPhilips Electronics India LtdPhoenix Infocity Pvt LtdPhoenix IT Solutions LtdPhykon Solutions Pvt LtdPinnacle Infotech SolutionsPioneer Computing TechnologiesPitney Bowes Software India Pvt LtdPK4 Software Technologies Pvt LtdPlanet PCI Infotech LtdPlintron Global Technology Solutions Pvt LtdPMI Organization Centre Pvt LtdPolaris Financial Technology LtdPolo Queen Industrial and Fintech LtdPosidex Technologies Pvt LtdPradot Technologies Pvt LtdPrakasam Engineering College (A unit of Amma Education Society)Prakash Software Solutions Pvt LtdPramati Technologies (P) LtdPrasandi Infotech Park Pvt LtdPratham Software Pvt LtdPraxis Softek Solutions Pvt LtdPrecision Infomatic (Madras) Pvt LtdPreludesys India LtdPreMedia Global Pvt LtdPricewaterhouseCoopers Pvt LtdPrimus IT Solutions Pvt Ltd


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Rigel Networks Pvt LtdRightway Solution (India) Pvt LtdRishabh Software Pvt LtdRJ SoftwaresRM Education Solutions India Pvt LtdRMS Risk Management Solutions India Pvt LtdRMSI Pvt LtdRobert BOSCH Engineering and Business Solutions LtdRobosoft TechnologiesRockwell Collins India Enterprises Pvt LtdRocSearch India Pvt LtdRolta India LtdRooman Technologies Pvt LtdRR Donnelley India Outsource Pvt Ltd

S. P. Jain Institute of Management & ResearchS2S IT Solutions Pvt LtdSaama Technologies (India) Pvt LtdSaba Software India Pvt LtdSabre Travel Technologies Pvt LtdSafaltek Software Pvt LtdSafe Software and Integrated Solutions Pvt LtdSafenet Infotech Pvt LtdSAG Infotech Pvt LtdSahara Net Corp LtdSai BPO Services LtdSaigun Technologies Pvt LtdSaksoft LtdSalient Business Solutions LtdSalzer Technologies LtdSamin Tekmindz India Pvt LtdSampoorna Matchjobs.com Pvt LtdSamsung Electronics India Software Operations (SISO)Samyak Infotech Pvt LtdSanchit Technologies Pvt LtdSankalp Computer & Systems Pvt LtdSankhya Technologies Pvt LtdSankhyaa Learning Pvt LtdSanovi Technologies India Pvt LtdSanta Fe India Pvt LtdSAP Labs India Pvt LtdSapient Corporation Pvt LtdSapphire Info Solutions Pvt LtdSapple Systems Pvt LtdSARANGSoft India Pvt LtdSaraswat Infotech LtdSarla TechnologiesSAS Institute (India) Pvt LtdSashakta Technologies Pvt LtdSasken Communication Technologies LtdSatellite Infotech Services Pvt LtdSathyabama University (A div. of Sathyabama Educational Trust)Sattva eTech India Pvt LtdSatyam BPO LtdSatyam Computer Services LtdSatyam Venture Engineering Services Pvt LtdSavi Infoservices (India) Pvt LtdSaviance Technologies Pvt LtdSCA Technologies India Pvt LtdSchneider Electric India Pvt LtdScope e-Knowledge Center Pvt LtdScope International Pvt LtdSDG Software India Pvt LtdSeaant Web Technologies Pvt LtdSeal Infotech Pvt Ltd

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PRIMUS Techsystems Pvt LtdPrincipal Global Services Pvt LtdProdapt Solutions Pvt LtdProgress Software Development Pvt LtdProgressive Infotech Pvt LtdPrologic First India Pvt LtdPrometric Testing Pvt LtdProMinds Consulting Pvt LtdProtiviti Consulting Pvt LtdPrudence Techsol Pvt LtdPSNA College of Engineering and TechnologyPT Puretesting Software Pvt LtdPTC Software (India) Pvt LtdPunjab Information & Communication Technology Corporation LtdPurpleTalk India Pvt LtdPyramid IT Consulting Pvt Ltd

QA InfoTech Pvt LtdQAI (India) LtdQlikTech India Pvt LtdQuadlabs Technologies Pvt LtdQuadra Software Solutions Pvt LtdQualcomm India Pvt LtdQuality Engineering and Software Technologies Pvt LtdQuality Systems India Healthcare Pvt LtdQualtech Consultants Pvt LtdQuantum-Link Communications Pvt LtdQuatrro Global Services Pvt LtdQuest Informatics Pvt LtdQuint Wellington Redwood India Consulting Pvt LtdQuisLex Legal Services Pvt LtdQX KPO Services Pvt Ltd

R S Software (India) LtdR Systems International LtdRaheja QBE General Insurance Company LtdRajalakshmi Engineering CollegeRamco Systems LtdRAMTeCh Software Solutions Pvt LtdRamyam Intelligence Lab Pvt LtdRanal Engineering Services Pvt LtdRance Computer Pvt LtdRandstad India LtdRapidValue IT Services Pvt LtdRateGain IT Solutions Pvt LtdRave Technologies (India) Pvt LtdRay Business Technologies Pvt LtdRBS Business Services Pvt LtdReal Soft (Intl) Pvt LtdRealPage India Pvt LtdRecords & Data Warehousing Pvt LtdRed Hat India Pvt Ltdrediff.com India LtdRedson Consultancy Services Pvt LtdRedtech Network India Pvt LtdReliable Business Solutions and Services Pvt LtdReliance BPO Pvt LtdReliance Global Services Pvt LtdReliance MediaWorks Entertainment Services LtdReliance Tech Services Pvt LtdReli-e-Marg Software Consultants Pvt LtdReligare Technologies LtdResearch in Motion India Pvt LtdResemble Systems India Pvt LtdResolve Business Services India Pvt LtdRicoh India Ltd

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Sears IT & Management Services (India) Pvt LtdSeaton India IT Pvt LtdSecova eServices LtdSeed Advisors Pvt LtdSEED Infotech LtdSE-Mentor Solutions Pvt LtdSenabi Infotech India Pvt LtdSeneca Global IT Services Pvt LtdServe All Enterprise Solutions LtdServion Global Solutions LtdSeventhsense Technologies Pvt LtdShalom Info Tech Pvt LtdShapoorji Pallonji & Company LtdSharp Software Development India Pvt LtdShawman Software Pvt LtdShell Business Service Centre (A div. of Shell India Markets Pvt Ltd)SHREE Infosoft Pvt LtdShri Ramswaroop Memorial Institute of M a n a g e m e n t a n d C o m p u t e r ApplicationSiemens Technology and Services Pvt LtdSify Technologies LtdSigma Infosolutions LtdSignalchip Innovations Pvt LtdSiksha Training & Development Pvt LtdSilicomp India Pvt LtdSilicus Technologies India Pvt LtdSilverskills Pvt LtdSimbus Technologies Pvt LtdSirez Infosystems Pvt LtdSISA Information Security Pvt LtdSisam Mobility Solutions Pvt LtdSitel India LtdSkan DbyDx Software Pvt LtdSkelta Software Pvt LtdSkills Academy Pvt LtdSkillSoft Software Services India Pvt LtdSkilrock Technologies Pvt LtdSkipper Projects Pvt LtdSKP Cross Border Consulting Pvt LtdSkyTECH Solutions Pvt LtdSLK Software Services Pvt LtdSmart Chip LtdSmart Cube India Pvt LtdSmartBuzz Web Services Pvt LtdSmartCity (Kochi) Infrastructure Pvt LtdSmartcloud Infotech Pvt LtdsmartData Enterprises (India) LtdSmile Multimedia Pvt LtdSnap-on Business Solutions India Pvt LtdSNS Technologies Pvt LtdSociete Generale Global Solution Centre Pvt LtdSoft Prodigy System Solutions Pvt LtdSoftAge Information Technology LtdSoftcell Technologies LtdSoftlink Global Pvt LtdSoftobiz Technologies Pvt LtdSoftthink Intelligent Solutions Pvt LtdSoftware AssociatesSoftware Data (India) LtdSoftware Paradigms Infotech Pvt LtdSoftware Technology Parks Of IndiaSolartis Technology Services Pvt LtdSonata Software LtdSonicWALL Infosecurity Pvt LtdSony India Software Center (A div. of Sony India Pvt Ltd)Sopra India Pvt LtdSorokasoft (India) Pvt Ltd


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Syntel LtdSynygy India Pvt LtdSysbiz Technologies Pvt LtdSysnet Associates (India) Pvt LtdSystematix Infotech Pvt LtdSystems Plus Pvt LtdSystems Valley Pvt LtdSystsoft Systems & Software Pvt Ltd

TA Netgables Pvt LtdTake Solutions LtdTalent Capital India Pvt LtdTalentica Software (India) Pvt LtdTalentSprint Education Services Pvt LtdTalisma Corporation Pvt LtdTally Solutions Pvt LtdTamanna IT Solutions LtdTandon Information Solution Pvt LtdTarant Software Pvt LtdTaraSpan Solutions Pvt LtdTarget Corporation India Pvt LtdTasaa Infosolutions Pvt LtdTata Business Support Services LtdTata Communications Transformation Services LtdTata Consultancy Services LtdTata Elxsi LtdTata Technologies LtdTata Teleservices LtdTaurusQuest Services Pvt LtdTavant Technologies India Pvt LtdTaxSpanner.com (Span Across IT Solutions Pvt Ltd)Tech Mahindra LtdTechies India Inc.Techindia Infoway Pvt LtdTechJini Solutions Pvt LtdTechnicolor India Pvt LtdTechno Brain India Pvt LtdTechnoforte Software Pvt LtdTECHNOPARK (Electronics Technology Parks - Kerala)Technosoft Global Services Pvt LtdTechsignia Solutions Pvt LtdTechTier IT Solutions Pvt LtdTekflair Consultants Pvt LtdTelemune Software Solutions Pvt LtdTelerad Tech Pvt LtdTelibrahma Convergent Communications Pvt LtdTelstra Telecommunications Pvt LtdTemenos India Pvt LtdTenth Planet Technologies Pvt LtdTESCO Hindustan Service Centre Pvt LtdTexas Instruments India Pvt LtdTexcity Software Parks LtdTharakan Web Innovations Pvt LtdThe Chartered Institute of Management AccountsThe Information Company Pvt LtdThe World Bank (IBRD)Theorem India Pvt LtdThink Future TechnologiesThinking Minds.com (I) Pvt LtdThinkPalm Technologies Pvt LtdThinksoft Global Services LtdThirdware Solution LtdTholons Knowledge Management Pvt LtdThomson Digital (ITES Div. of Thomson Press (India) Ltd)Thomson Reuters India Services Pvt LtdThoughtFocus Information Technologies

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Source Fuse Technologies India Pvt LtdSourcebits Technologies Pvt LtdSourcePro Infotech Pvt LtdSpadeworx Software Services Pvt LtdSPAN Infotech (India) Pvt LtdSPAN Outsourcing Pvt LtdSparx IT Solutions Pvt LtdSpencer Stuart (India) Pvt LtdSperidian Technologies Pvt LtdSphata Systems Pvt LtdSPI Technologies India Pvt LtdSpiderLogic India Pvt LtdSports Mechanics India Pvt LtdSQS India Infosystems Pvt LtdSquadm Technologies Pvt LtdSree Buddha College of EngineeringSri Shakthi Institute of Engineering and TechnologySri Technologies Pvt LtdSrishti Innovative Computer Systems Pvt LtdSrishti Software Pvt LtdSRM Techsol Pvt LtdSryas Software Pvt LtdSSP India Pvt LtdSTAG Software Pvt LtdStandard Chartered Pvt Equity Advisory (India) Pvt LtdStation-e Info Services Pvt LtdSTC Technologies Pvt LtdSteria (India) LtdStragure Software Technologies Pvt LtdStrategic Human Resource Management India Pvt LtdStrategic Outsourcing Services Pvt LtdStream International Services Pvt LtdSubex LtdSuma Soft Pvt LtdSummit HR Outsourcing Services Pvt LtdSummit Information Technologies Pvt LtdSumTotal Systems India Pvt LtdSun Knowledge Pvt LtdSun Life India Service Centre Pvt LtdSundaram Infotech Solutions (A Division of Sundaram Finance Ltd)SunGard IT Availability (India) Pvt LtdSunGard Solutions (India) Pvt LtdSunsmart Technologies Pvt LtdSunTec Business Solutions Pvt LtdSupport.com Pvt LtdSupportmart Technical Services Pvt LtdSureSoft Systems Pvt LtdSureVin BPO Services Pvt LtdSurprise SolutionsSurya Software Systems Pvt LtdSutherland Global Services Pvt LtdSuyati Technologies Pvt LtdSuyog Computech Pvt LtdSVS Global Softech LLPSwarnandhra College of Engineering & Technology (A div. of 'The Vasista Educational Society)Sweans Technologies Pvt LtdSwiss Re Shared Services (India) Pvt LtdSykes Enterprises (India) Pvt LtdSymantec Software India Pvt LtdSymbiosys TechnologiesSymphony Services Corp. (I) Pvt LtdSynechron Technologies Pvt LtdSynergy Computer Solutions International LtdSynopsys (India) Pvt LtdSynova Innovative Technologies Pvt Ltd

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Pvt LtdThoughts Academy Pvt LtdThoughtWorks Technologies India Pvt LtdTIBCO Software India Pvt LtdTieto Software Technologies Pvt LtdTimken Engineering and Research India Pvt LtdTIS India Business Consultants Pvt LtdTM Solutions Pvt LtdTNQ Books and Journals Pvt LtdToLuna India Pvt LtdTopSource Infotech Solutions Pvt LtdTorus Business Solutions Pvt LtdTotal IT Solutions Pvt LtdTowards Vision Technologies Pvt LtdTPI Advisory Services India Pvt LtdTrade and Investment Office India, State of Victoria, AustraliaTransForm Solution Pvt LtdTransgenez Solutions Pvt LtdTrendyworks Technologies Pvt LtdTricom India LtdTrigent Software Ltd.Trigyn Technologies LtdTrikaal Tech Enterprises Pvt LtdTrilegalTriple A Solutions Pvt LtdTrishna Software and Technologies Pvt LtdTROV IT Consulting & Services Pvt LtdTrulogix Information Systems Pvt LtdTrutech Webs Pvt LtdTRX Technologies India Pvt LtdTUV India Pvt LtdTVS Infotech Ltd

UBS (India) Pvt LtdUGAM Solutions Pvt LtdUnilog Content Solutions Pvt LtdUnisys Global Services - India (STP Division of Unisys India Pvt Ltd)UnitedHealth Group Information Services Pvt LtdUnitedLex BPO Pvt LtdUnitforce Technologies Consulting Pvt LtdUniversal LegalUniversity of Petroleum and Energy StudiesUPTEC Computer Consultancy LtdUS Tech Solutions Pvt LtdUS Technology International Pvt LtdUTC India Innovation & Engineering Center (A div. of UTC Fire & Security India Ltd)Utopia India Pvt Ltd

V A C Media Pvt LtdVakrangee Softwares LtdValue One Infotech LtdValueLabsValueSource Technologies Pvt LtdVaneera Hi-TechVayana India Pvt LtdVedicsoft India Pvt LtdVee Technologies Pvt LtdVel Tech Dr. RR & Dr. SR Technical UniversityVelocity Software Solutions Pvt LtdVerge Technologies Pvt LtdVeriSign Services India Pvt LtdVerity Knowledge Solutions Pvt LtdVerizon Data Services India Pvt Ltd


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ZANEC Soft Tech Pvt LtdZaptech SolutionszCon Solutions Pvt LtdZen Quality Assurance Pvt LtdZenith Infotech LtdZensar Technologies LtdZesty Beanz Technologies Pvt LtdZeta Softech Pvt LtdZinnov Management Consulting Pvt LtdZoho Corporation Pvt LtdZynga Game Network India Pvt Ltd

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Versant Technologies Pvt LtdVersion Systems Pvt LtdVertex Customer Services India Pvt LtdVertex Offshore Services Pvt LtdVFS Global Services Pvt LtdVidyatech Solutions Pvt LtdVigyanlabs Innovations Pvt LtdVinayaka Mission's Kirupananda Variyar Engineering College (A unit of Vinayaka Mission Research Foundation)Vinove Software & Services Pvt LtdVirmati Software & Telecommunications LtdVirtual Employee Pvt LtdVirtusa (India) Pvt LtdViscus Infotech LtdVishwak Solutions Pvt LtdVisionet Systems Pvt LtdVISTA InfoSec Pvt LtdVitae International Accounting Services Pvt LtdViteos Capital Market Services LtdVMware Software India Pvt LtdVodafone India Services Pvt LtdVolvo India Pvt LtdVSM Software Pvt LtdVWR Lab Products Pvt Ltd

we45 Solutions India Pvt LtdWeb Access (India) Pvt LtdWeb Spiders (India) Pvt LtdWebrosoft Solutions Pvt LtdWelingkar Institute of Management Development & ResearchWells Fargo India Solutions Pvt LtdWest Bengal Electronics Industry Development Corporation LtdWestern Outdoor Interactive Pvt LtdWhiteHedge Technologies Pvt LtdWilliams Lea (India) Pvt LtdWinfoware Technologies LtdWinsar Infosoft Pvt LtdWinshuttle Software India Pvt LtdWinsoft Technologies India Pvt LtdWinzest Edutech Pvt LtdWipro Technologies (Wipro Ltd)Wisdom IT Services India Pvt LtdWM Global Technology Services India Pvt LtdWNS Global Services (P) Ltd

Xavient Software Solutions (India) Pvt LtdXchanging Technology Services (India) Pvt LtdXebia IT Architects India Pvt LtdXerox India LtdXL India Business Services Pvt LtdXoriant Solutions Pvt LtdXpanxion International Pvt LtdXplore-Tech Services Pvt LtdXS CAD India Pvt LtdXSYSYS Technologies Pvt LtdXybion India Pvt LtdXyka Software Pvt Ltd

Yahoo Software Development India Pvt LtdYamaha Motor Solutions (India) Pvt LtdYell Adworks India Pvt LtdYES Bank LtdYesso BPO Pvt LtdYodlee Infotech Pvt LtdYokogawa IA Technologies India Pvt Ltd


* Includes a few members from whom membership subscription for 2012-13 is still due

International Youth Center,Teen Murti Marg, Chanakyapuri,New Delhi 110 021, India

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