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1
HRM ASSGN : 3: SHAGUN
True/FalseQuestion The diamensions of the Human Resources portfolio matrix do not have the
same form as for product & market portfolio.Correct Answer False
Your Answer True
True/FalseQuestion HRD audit can also be used against the HRD department
Correct Answer True
Your Answer False
Multiple Choice Multiple AnswerQuestion Name the steps that develop strategic framework for HRD
Correct Answer Realistic employee development , Measurable employee development , Wellcosted employee development
Your Answer Realistic employee development , Measurable employee development , Wellcosted employee development , Under costed employee development
Select The BlankQuestion ________ means every employee is an active participant in goal attainment.
Correct Answer Employee involerment
Your Answer Employee involerment
True/FalseQuestion Monitoring and Follow-up follows the distribution of questionnaires to all
assessors.Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion Under orientation programmes, some very important issues discussed and
clarified are :Correct Answer Purpose of 360 Degree Feedback , Who analyzes the data? , Who are going to
provide feedback?Your Answer Purpose of 360 Degree Feedback , Who analyzes the data? , Who are the
participants?Select The BlankQuestion The whole process of conducting a 360 - Degree Feedback process in any
Organisation could last about ________.Correct Answer One & half to about 3 months
Your Answer One & half to about 3 months
Multiple Choice Single AnswerQuestion What is it that Moon-lighting by employees, if extensively part taken, affect
Human Resource Manager in the future adversely?Correct Answer Disharmony in individual & organisational goal balance.
Your Answer Disharmony in individual & organisational goal balance.
Select The Blank
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Question In a re-engineering programme, when a process changes so does the________ of the concerned employee.
Correct Answer job profile
Your Answer job profile
Multiple Choice Single AnswerQuestion Name the process which is continous and stops only when the organisation
ceases to existCorrect Answer Hiring
Your Answer Hiring
Select The BlankQuestion Union leaders at different levels & at federatoins are elected on ________
Correct Answer democratic principle
Your Answer political consiiderations
Multiple Choice Single AnswerQuestion Name one of the drawbacks that can take place while designing the form-
Correct Answer The rating scale are ambiguous
Your Answer The rating scales of the employee
Multiple Choice Multiple AnswerQuestion List the measures to overcome the HRD problems in India
Correct Answer Govt. to take steps to alleviate poverty , Govt. to take steps to accelarateeconomic development , People to practice religious tolerance
Your Answer Govt. to take steps to alleviate poverty , Govt. to take steps to accelarateeconomic development , People to practice religious tolerance
Multiple Choice Multiple AnswerQuestion The HRD outcomes can influence the organisation's business goals which may
be in terms of -Correct Answer Higher productivity , Satisfied customers , Satisfied stockholders
Your Answer Cost effectiveness , Satisfied customers , Satisfied stockholders
Multiple Choice Single AnswerQuestion If supply of labour is higher than demand, which factor would be relatively
low?Correct Answer Wage
Your Answer Wage
Multiple Choice Multiple AnswerQuestion Member ship of the nation wide consumer councils (as formed by the
Government) would comprise representative ofCorrect Answer various ministeries , manufactures of commerce , cost account & Consumer
Your Answer manufactures of commerce , cost account & Consumer , various ministeries ,employess organisations
Multiple Choice Single AnswerQuestion How would human resource management be used as a business development
tool?Correct Answer Infusing professionalism & dynamism
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Your Answer By building relationship networks.
True/FalseQuestion Workers and trade unions never praticipate in the management of human
resourcesCorrect Answer False
Your Answer False
Multiple Choice Single AnswerQuestion Name the system which is simple, less expensive & less time consuming.
Correct Answer Ranking
Your Answer Ranking
Multiple Choice Single AnswerQuestion In the same organisation, with the new policy, what is the policy if the
assessor is transferred from his/her job after Feb.Correct Answer He/She will complete the appraisal of those reporting to him/her & proceed on
transferYour Answer The appraisal will be done by the new incumbent in the position as at 31st
Aug.Multiple Choice Multiple AnswerQuestion While planning for surplus, the following are the options:
Correct Answer Reduce work hours , Redesign the jobs , Reassign the jobs
Your Answer Increase work hours , Redesign the jobs , Reassign the jobs
True/FalseQuestion Giving a business group exposure when the boss goes on long leave, or long
training etc is a good mechanism of career planningCorrect Answer False
Your Answer True
Multiple Choice Multiple AnswerQuestion Every HRD system developed by an organisation should be based on the
following elements of HRM. Those are:Correct Answer Suitable compensation plan , Selection of the right people , Good performance
appraisal systemYour Answer Suitable compensation plan , Selection of the right people , Good performance
appraisal system , Training to managersTrue/FalseQuestion Human resource management is responsible for getting the best people,
training and providing mechanism.Correct Answer True
Your Answer True
Select The BlankQuestion A strong ________ can have a lasting effect and provide sustenance to an
organisation.Correct Answer Culture
Your Answer Culture
Multiple Choice Multiple Answer
4
Question What are the general characteristics of a Technical - functional competence?
Correct Answer They would like to remain expert rather than become general managers ,They consider managerial and administrative responsibilities as avoidableirritants , Primary interest in functional work
Your Answer Primary interest in functional work , Such individuals start a new business,less for making money than for creating product that could be identified astheirs , They would like to remain expert rather than become generalmanagers
Multiple Choice Multiple AnswerQuestion Ranking system measures each job in comparison with other jobs in terms of
the relative importance of the following factors:Correct Answer Supervision & leadership , Co-operation & association outside the line of
authority , Probability & consequences of errorsYour Answer Supervision & leadership , Leadership & management , Co-operation &
association outside the line of authoritySelect The BlankQuestion ________ and retaintion of qualified employees is a common goal shared by
many employers.Correct Answer Recruitment
Your Answer Recruitment
Multiple Choice Single AnswerQuestion What is it that can be defined as a written record of the duties, responsibilities
and conditions of job.Correct Answer Job discription
Your Answer Job discription
Match The FollowingQuestion Correct Answer Your Answer
Simple act of comparision &learning for organisationalimprovement
Benchmarking Benchmarking
The Malcolm Bridge NationalQuality Award
Xerox (1989) Xerox (1989)
Japanese firms had ling beenbenchmarking other companies,many of them American
Ohirata (1994) Ohirata (1994)
An efficient plant layout & a goodmenchmark
Ford Motors Ford Motors
Multiple Choice Multiple AnswerQuestion Name the factors which come under ' Work Planning' that is component
systems of HRD:Correct Answer Performance appraisal , Role analysis , Contextual analysis
Your Answer Potential appraisals , Performance appraisal , Role analysis
Multiple Choice Single AnswerQuestion The anchor for an individual who is attached to an organisation or a location
rather than to work is essentially termed :Correct Answer Search for security
Your Answer Search for security
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Select The BlankQuestion ________ should reinforce positive behaviour.
Correct Answer Feedback
Your Answer Feedback
True/FalseQuestion Trade union is a group of two people who come to strengthen their bargaining
position.Correct Answer False
Your Answer False
Select The BlankQuestion For closure government permission is required at least ________ days before
the intended closureCorrect Answer 90
Your Answer 30
Multiple Choice Multiple AnswerQuestion What are the key components of a Business Process Re-engineering
Programme?Correct Answer Customer Satisfaction , Service delivery , Product development
Your Answer Benchmarking , Customer Satisfaction , Service delivery , Productdevelopment
Multiple Choice Single AnswerQuestion What is the percentage change in allocation for such a sector over the
preceeding years allocation?Correct Answer 0.5
Your Answer 0.3
Multiple Choice Multiple AnswerQuestion what are the common objections against the treatment of people as assets in
a HRM systemCorrect Answer There is no assurance of future benefits , people are not owened by the
organisation , it may not be recognised by tax lawsYour Answer There is no assurance of future benefits , it does not recognise the human
side human side to mgmt side to side to mgt of human resources , people arenot owened by the organisation
Select The BlankQuestion At Hewlett Packard, as part of their BPR programme, the ________directs
resources from applicants to a centralised employment response centre.Correct Answer EMS
Your Answer EMS
Select The BlankQuestion ________ is route to be followed in order to realise vision and overall
purpose.Correct Answer Strategy
Your Answer Strategy
Multiple Choice Multiple AnswerQuestion Job performance refers to :-
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Correct Answer The actual achievements compaired with the objectives of the job.
Your Answer Successful completion of an assigned task contributing to the organisationgoals. , The actual achievements compaired with the objectives of the job. ,The actual achievements of the individual compaired with the target /expectations.
Multiple Choice Multiple AnswerQuestion What are the main issues stressed out throughout the workshop?
Correct Answer Openness to feedback , Developmental attitude
Your Answer Openness to feedback , Developmental attitude , Closeness to Feedback ,Organisational attitude
Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line with the human
resources planCorrect Answer Recruitment
Your Answer Development
Match The FollowingQuestion Correct Answer Your Answer
Manpower planning method. Long range estimates ofvacancies.
Long range estimates of vacancies.
Step involved in manpowerplanning
Selecting adequate source ofrecruitment.
Selecting adequate source ofrecruitment.
Name the three types of forecast Economic, employee market, co'ssales expansion forecasts.
Long, short and medium forecasts.
Limitation of manpower planning. Inaccuracy. Inaccuracy.
Multiple Choice Multiple AnswerQuestion Within the establishment stage of the career development cycle, what are
very important occasions for a young employee?Correct Answer The first promotion , Successfully completed asignment , The first
performance appraisalYour Answer The first promotion , Successfully completed asignment , The first
performance appraisalTrue/FalseQuestion Long range planning are beyond eight years
Correct Answer False
Your Answer False
Multiple Choice Single AnswerQuestion There are several ways in which human resource management can strengthen
relationships to accomplish organisational goals. What was one of the findingsfrom the survey of 1996 from some Indian Experiences?
Correct Answer An increasing number of human resources professionals have been included inthe top management.
Your Answer Building synergies across the organisation.
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HR X001
Multiple Choice Single AnswerQuestion How can management representatives essentially help employees'
organisations?Correct Answer Formulation of plans & providing information
Your Answer By taking on the role of facilitators
Multiple Choice Multiple AnswerQuestion Why has 'Outside leadership' played a pivotal role in the Indian Trade unions
movement ?Correct Answer Due to a low educational standard , Poor command over English , Fear of
victmization by the empoyerYour Answer Fear of victmization by the empoyer , Bureaucracy & red tapism
True/FalseQuestion Federation & unions at few levels are managed on the lines of management of
a political bodyCorrect Answer False
Your Answer True
Multiple Choice Single AnswerQuestion In the future what sort of organisations would provide expert advice &
consultancy & further will also supply human resources for executing theirprojects.
Correct Answer Employee leasing
Your Answer Employee leasing
Multiple Choice Multiple AnswerQuestion What kind of Grading must be brought to the notice of the vice-president of
the Company.Correct Answer Excellent , Poor
Your Answer Excellent , Poor
True/FalseQuestion Organisations should pay for the value of the job but not for the value of the
person.Correct Answer False
Your Answer True
Multiple Choice Single AnswerQuestion The questionnaire has over 250 items and requires about how may minutes to
completeCorrect Answer 90 minutes
Your Answer 90 minutes
Multiple Choice Single AnswerQuestion What is it that is necessary for the training manager to know the job's skills
which have to be learned by the employee recruited.Correct Answer Adequate training
Your Answer Adequate training
True/False
2
Question Long range planning are beyond eight years
Correct Answer False
Your Answer False
Select The BlankQuestion In ________ company, there is no sophisticated or detailed manpower
planning done covering the current and future needs of the entire organisation.Correct Answer LARSEN & TUBRO LTD.
Your Answer LARSEN & TUBRO LTD.
Multiple Choice Multiple AnswerQuestion Under "Workshop" feedback is done on which kind of categories?
Correct Answer Managerial role , Leadership styles , Behavioural qualities
Your Answer Managerial role , Leadership styles , Behavioural qualities
True/FalseQuestion It is not necessary that the subordinate should feel free to participate without
fear in the process of review & feedback.Correct Answer False
Your Answer False
Multiple Choice Multiple AnswerQuestion What are the action steps for effective Benchmarking?
Correct Answer Identifying the human resources related areas to be benchmarked. , Prepare areport that documents the processes, functions, its extent & result areas ,Understand why such a study is being conducted
Your Answer Identifying the human resources related areas to be benchmarked. , Prepare areport that documents the processes, functions, its extent & result areas ,Understand why such a study is being conducted
Multiple Choice Single AnswerQuestion Federations may invite the management's representatives to participate in
working committee meetings. Who would the unions at Plant level / Shop levelessentially invite?
Correct Answer Representatives from line & personnel department.
Your Answer Divisional / departmental manager & line representatives.
Multiple Choice Multiple AnswerQuestion Under the point method, key jobs are selected, each sub factor is then defined
in the order of importance preferable along a scale, factors generallyconsidered are:
Correct Answer Skill , Efforts , Accountability
Your Answer Skill , Job enrichment , Accountability
True/FalseQuestion Majority of the disputes in industries are related to the problem of wages,
salaries & benefitsCorrect Answer True
Your Answer True
Multiple Choice Multiple Answer
3
Question Highly successful functional benchmarking models developed by the Japenesehave been adopted the world over. Name some of Matsushita's Systems ofbenchmarking?
Correct Answer Just in Time (JIT) , Point of Sale (POS) system , System of divisions (Profitcentres) within a centralized banking system
Your Answer Just in Time (JIT) , Point of Sale (POS) system , System of divisions (Profitcentres) within a centralized banking system
Select The BlankQuestion The role of the organisation in career planning is to introduce & strengthen
systems to ensure ________ of employeesCorrect Answer Career Progression
Your Answer Self development
Multiple Choice Multiple AnswerQuestion Besides business process re-engineering & benchmarking ; then are some
other useful tools to bring about continuousimprovement in an organisation.Correct Answer Human Resource Audit , Human Resource Accounting , Urgency Motivation
Your Answer Human Resource Audit , Human Resource Accounting , Urgency Motivation
Multiple Choice Single AnswerQuestion Which system emphasis a lot on the need to motivate people
Correct Answer Human Resourse Development
Your Answer Human Resourse Development
Multiple Choice Single AnswerQuestion What is it that is treated as a soul of the HR functions?
Correct Answer HRD
Your Answer HRD
Select The BlankQuestion One of the feature HRD goals are, ________ is a perishable commodity
Correct Answer Labour
Your Answer Management
Multiple Choice Single AnswerQuestion Why is it found that federations & Unions constitute an important & crucial
wing of an organisation?Correct Answer If mismanaged they affect industrial peace
Your Answer They can be threat to management
Multiple Choice Single AnswerQuestion One of the importance of HRD is
Correct Answer Role clarity
Your Answer Role clarity
Multiple Choice Multiple AnswerQuestion Training of appraisee can primarily address issues like -
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Correct Answer How to process the data , How to identify the areas for personal development ,How to chart out action
Your Answer How to identify the areas for personal development , How to chart out action
Match The FollowingQuestion Correct Answer Your Answer
An efficient plant layout & a goodmenchmark
Ford Motors Ford Motors
Simple act of comparision &learning for organisationalimprovement
Benchmarking Benchmarking
The Malcolm Bridge NationalQuality Award
Xerox (1989) Xerox (1989)
Japanese firms had ling beenbenchmarking other companies,many of them American
Ohirata (1994) Ohirata (1994)
Multiple Choice Multiple AnswerQuestion HRD process variable include -
Correct Answer Role clarity , Work planning , Better communication
Your Answer Role clarity , Better communication
Multiple Choice Multiple AnswerQuestion What are the main issues stressed out throughout the workshop?
Correct Answer Openness to feedback , Developmental attitude
Your Answer Openness to feedback , Developmental attitude , Organisational attitude
True/FalseQuestion Flexitime works better when the employees have self-determination
Correct Answer True
Your Answer True
True/FalseQuestion Potential refers to the likelihood of the job holder making a future contribution
to the employing organisation.Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion What includes in Salary Survey ?
Correct Answer Inflation indicators , Salary budget averages , Average salaries
Your Answer Average Compensation , Average salaries
Multiple Choice Single AnswerQuestion Name the type of skill where the manager generally delegates and gets things
done through others.Correct Answer Leadership skills
5
Your Answer Leadership skills
Select The BlankQuestion Employer has to pay ________ of the basic wages to the employees during the
lay off periodCorrect Answer 0.5
Your Answer 0.5
Select The BlankQuestion For the period of the lay off up to a maximum of ________ workmen will be
paid compensation equal to half their basic pay & D.A.Correct Answer 45 days
Your Answer 45 days
Select The BlankQuestion People take ________ supportively and use it for development.
Correct Answer Feedback
Your Answer Feedback
True/FalseQuestion Depending on the career path model of managers, some specialised training
inputs are given at pre-determined times to make him more handling the newhigher assignment
Correct Answer True
Your Answer True
Select The BlankQuestion At Hewlett Packard, as part of their BPR programme, the ________directs
resources from applicants to a centralised employment response centre.Correct Answer EMS
Your Answer EMS
Multiple Choice Single AnswerQuestion What can give significant inputs about existing state of accountability of
employees.Correct Answer HRD audit
Your Answer HRD audit
Select The BlankQuestion Stephen Knauf defined HRA as " the measurement & ________ of Human
organisational inputs such as recruitment , training experience & commitmentCorrect Answer Qualification
Your Answer Qualification
True/FalseQuestion Collecting bargainig is an institutional process for solving problems arising
directly out of employee-worker relationshipsCorrect Answer False
Your Answer False
Multiple Choice Single Answer
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Question Name the recruitment process which is said to be a costly affair
Correct Answer External
Your Answer External
Multiple Choice Single AnswerQuestion A new professional body called the National HRD Network took birth in :
Correct Answer 1985
Your Answer 1985
Select The BlankQuestion ________ should reinforce positive behaviour.
Correct Answer Feedback
Your Answer Feedback
Multiple Choice Multiple AnswerQuestion Name the three aspects of manpower planning:
Correct Answer Who should plan? , Planning for whom , Timing for plam
Your Answer Why should we plan? , Planning for whom , Timing for plam
Select The BlankQuestion A paper prepared by Mr. P Chidambaram, titled Indian subsidies reveals that in
order to cleen its fiscal dificult ina few year, India needs to out down about50% of subsidies in ________ goods since it yields only 10% returns
Correct Answer Non-merit
Your Answer Non-merit
True/FalseQuestion Proper implementation and support of all management levels are not very
crucial for the success of HRD auditCorrect Answer False
Your Answer False
Match The FollowingQuestion Correct Answer Your Answer
Major sources of recruitment inprivate sector.
Employee recommendations andadvertisement.
Employee recommendations andadvertisement.
SANDOZ INDIA LTD. Internal Advertising is restored forall vacancies.
Internal Advertising is restored forall vacancies.
NATIONAL MACHINERYmanufacturers ltd.
Vacancy is filled in by promotingthe employees seniority, merits.
Vacancy is filled in by promotingthe employees seniority, merits.
Major sources of recruitment inpublic sector.
Scheduled tribes and scheduledcastes & employeerecommendations.
Scheduled tribes and scheduledcastes & employeerecommendations.
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HR X002Question The HRD outcomes can influence the organisation's business goals which may be in terms
of -Correct Answer Satisfied customers , Satisfied stockholders , Higher productivity
Select The BlankQuestion A dynamic and everchanging environment calls for a shift in approach from ________
human resource management to a proactive and innovative one.Correct Answer reactive
Multiple Choice Single AnswerQuestion The audit has forced which level of Management to share their plans across their
organisation resulting in increased involvement of employeesCorrect Answer Top
Multiple Choice Multiple AnswerQuestion Name the process of 360 degree appraisal which can be broken into three stages or
levels -Correct Answer Planning , Implementation , Result
Multiple Choice Multiple AnswerQuestion Some organisations have successfully experimented with foreign assignment in the
career path model. What are the benefits of this form of assignment?Correct Answer The individual is tested in an alien environment , He is trained to see the business in a
globle context , Lack of opportunity in our country dosen't come in the way of careerprogression
Multiple Choice Multiple AnswerQuestion What are the uses of the ' Balanced Score Card' as a strategic management system?
Correct Answer It is used to clarify & translate vision & strategy , It is used as a management tool. , It isused to enhance strategic feedback and learning curves.
True/FalseQuestion Successful HR departments will focus on motivational performance .
Correct Answer False
Multiple Choice Single AnswerQuestion The role of which manager must parallel the needs of his changing organisation.
Correct Answer HR
True/FalseQuestion A major beneficiary of liberalization and consequently competition not been the consumer
….. But the inustryCorrect Answer False
Multiple Choice Single AnswerQuestion Name the type of skill where the manager generally delegates and gets things done
through others.Correct Answer Leadership skills
Multiple Choice Multiple AnswerQuestion Besides business process re-engineering & benchmarking ; then are some other useful
tools to bring about continuousimprovement in an organisation.Correct Answer Human Resource Audit , Human Resource Accounting , Urgency Motivation
Select The BlankQuestion ________ is the example of the balanced score card applications in some companies.
2
Correct Answer AT & T
True/FalseQuestion Performance development plan is set for the employee by his immediate boss.
Correct Answer True
Select The BlankQuestion Companies can offer the option only to employees who are above ________ years of age
or have served with the company for 10 years.Correct Answer 40
True/FalseQuestion It is very easy to write grade description, as the number of jobs increases.
Correct Answer False
True/FalseQuestion Off-line quality control consists of all control activities that are conducted externally to
the production system.Correct Answer True
Select The BlankQuestion People take ________ supportively and use it for development.
Correct Answer Feedback
Multiple Choice Single AnswerQuestion What is it that is treated as a soul of the HR functions?
Correct Answer HRD
Select The BlankQuestion The factors coming under Discipline & Attendance are Time keeping and ________.
Correct Answer Obedience
Multiple Choice Single AnswerQuestion One of the importance of HRD is
Correct Answer Role clarity
Multiple Choice Single AnswerQuestion Which system emphasis a lot on the need to motivate people
Correct Answer Human Resourse Development
Multiple Choice Single AnswerQuestion What is it that some of the companies have borrowed from professionally managed Cos'
Correct Answer HRD practices
Multiple Choice Multiple AnswerQuestion What are the key components of a Business Process Re-engineering Programme?
Correct Answer Customer Satisfaction , Service delivery , Product development
True/FalseQuestion The main focus of attention today is the employee.
3
Correct Answer False
Select The BlankQuestion Large recruitment ________ problematic and vice-versa.
Correct Answer Less
Select The BlankQuestion Financial difficulties , accumulation of stock , expiry of license or lease & exhaustion of
natural resources are not considered valid reasons for closure as there are ________Correct Answer avoidable circumstances
True/FalseQuestion Workers and trade unions never praticipate in the management of human resources
Correct Answer False
Multiple Choice Single AnswerQuestion The function/task of ensuring that all sections are filled in, & the evidence is sufficiently
complete is that of the -Correct Answer Reviewer
Multiple Choice Multiple AnswerQuestion Succession planning is done in three time frames, those are-
Correct Answer Immediate , Intermediate , Long range
Multiple Choice Multiple AnswerQuestion According to Gurucharan Das what should Indian companies focus its effort to emerge
winners in the light of the liberalization & globalization?Correct Answer Product development , Be able to capitalize on global trade , Not ignore quality
Multiple Choice Single AnswerQuestion When was the act of absorbing & incorporating the best contemporary practices relevant
to the companies needs & by whom?Correct Answer Xerox (mid 70's)
True/FalseQuestion Potential refers to the likelihood of the job holder making a future contribution to the
employing organisation.Correct Answer True
Select The BlankQuestion The ________ provides funds to meet the compensation & training expenditure of
retrenched workers.Correct Answer National Renewal Grant Fund
Multiple Choice Single AnswerQuestion Why is it that some managements may be disinterested in participation in Trade Unions?
Correct Answer Possibility of cropping up misunderstandings among leaders & members
True/FalseQuestion An employee sponsor, the HR manager plays an integral role in organisational success.
Correct Answer True
Match The FollowingQuestion Correct Answer Your Answer
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Limitation of manpower planning. Inaccuracy. Inaccuracy.
Manpower planning method. Long range estimates ofvacancies.
Long range estimates of vacancies.
Step involved in manpowerplanning
Selecting adequate source ofrecruitment.
Selecting adequate source ofrecruitment.
Name the three types of forecast Economic, employee market, co'ssales expansion forecasts.
Economic, employee market, co'ssales expansion forecasts.
Multiple Choice Single AnswerQuestion What is the percentage change in allocation for such a sector over the preceeding years
allocation?Correct Answer 0.5
True/FalseQuestion Under the balanced score card approach the expectation of three shareholders
Correct Answer True
Multiple Choice Multiple AnswerQuestion Name the three important components in aligning business strategy with HR practice:
Correct Answer Business Strategy , Human Resource Practices , Organisational Capabilities
Multiple Choice Single AnswerQuestion Almost all organisations train employees either in their own training colleges or in the
training colleges of other organisations. Employees may spend many years at variouseducational institutes before joining their organisation as employees, which may extendupto -
Correct Answer 15 years
Multiple Choice Multiple AnswerQuestion Name the data required by Manpower planning from the external environment:
Correct Answer Techology , Govt. Policies & regulations , Composition of work force
Select The BlankQuestion HRD means competence building, commitment building, and ________ building.
Correct Answer culture
Multiple Choice Single AnswerQuestion What can influence the organisation's business goals?
Correct Answer HRD outcomes
Select The BlankQuestion ________ is indicated by work effort and it should be continuous.
Correct Answer Commitment
Select The BlankQuestion ________ assignment can also be recommended for career development.
Correct Answer Rotational
Multiple Choice Multiple AnswerQuestion Name the three performance counselling phase.-
1
My hr attempt 1
Multiple Choice Single AnswerQuestion When employees takes up other occupation & spend more or less 70% of
their time & resources for their business or industrial unit. Second jobactivity to this extent may be called as :
Correct Answer Three quarter Moon Lighting
Your Answer Three quarter Moon Lighting
True/FalseQuestion Under point method, common factors to all the jobs are identified.
Correct Answer True
Your Answer False
Select The BlankQuestion HRD means competence building, commitment building, and ________
building.Correct Answer culture
Your Answer culture
Multiple Choice Multiple AnswerQuestion What were the key components of the New Economic Policy?
Correct Answer Liberalisation , Privatization , Market friendly state
Your Answer Liberalisation , Privatization , Market friendly state
Multiple Choice Multiple AnswerQuestion What are the common job responsibilities of an executive?
Correct Answer Co-ordinate Training Programme , Keep cost within budget , Publish HouseJournal
Your Answer Co-ordinate Training Programme , Administrative Skills , Publish HouseJournal
Multiple Choice Single AnswerQuestion Name one of the components / elements of the flow of decisions in the
employees organisation as a bid to increase union member loyalty :Correct Answer Providing wrong information about management
Your Answer Grievance handling about management
True/FalseQuestion Trade union is a group of two people who come to strengthen their
bargaining position.Correct Answer False
Your Answer False
Match The FollowingQuestion Correct Answer Your Answer
The monitoring stage The firm checks the new systemagainst strategy.
The firm checks the new systemagainst strategy.
The clarification stage The firm identifies and confirmsthe overall business direction.
The firm identifies and confirmsthe overall business direction.
2
The assessment stage The firm calculates the cost ofinvestment on the human capitaland the value placed byemployees on this investment.
The firm calculates the cost ofinvestment on the human capitaland the value placed by employeeson this investment.
The design stage The firm plans the proposedchanges into practice.
The firm create programmes thatyield better returns on humancapital.
Multiple Choice Single AnswerQuestion Name the method where common factors to all the jobs are identified.
Correct Answer Point
Your Answer Factor comparison
Select The BlankQuestion Federation & union at all levels are managed on the lines of management of
________Correct Answer A political body
Your Answer A political body
Select The BlankQuestion The ________ provide resources to approved employment schemes in the
organised & marginised sectorsCorrect Answer Employment Generation Fund
Your Answer Employment Generation Fund
Multiple Choice Single AnswerQuestion A programme that allows flexible entering & learning (the organisation)
times for the employees is known as -Correct Answer Flexitime
Your Answer Flexitime
Select The BlankQuestion In the interview method of training-need identification interviews must
clearly distinguish between immediate training needs to improve presentperformance & ________.
Correct Answer Development needs for growth
Your Answer Training needs to improve future performance.
Multiple Choice Multiple AnswerQuestion Name the factors which come under ' Career System' that is component
system of HRD:Correct Answer Career planning , Career development , Potential appraisals
Your Answer Career planning , Career development
Multiple Choice Single AnswerQuestion Which systems are more scientific in the organisations, as each individual
will have an individual score card.Correct Answer Appraisal
Your Answer Appraisal
Multiple Choice Single Answer
3
Question One of the importance of HRD is
Correct Answer Role clarity
Your Answer Role clarity
Multiple Choice Multiple AnswerQuestion Name the different types of compensations.
Correct Answer Commissions , Overtime pay , Stock options
Your Answer Commissions , Overtime pay , Stock options
True/FalseQuestion Giving a business group exposure when the boss goes on long leave, or long
training etc is a good mechanism of career planningCorrect Answer False
Your Answer True
Multiple Choice Multiple AnswerQuestion What are the action steps for effective Benchmarking?
Correct Answer Identifying the human resources related areas to be benchmarked. ,Prepare a report that documents the processes, functions, its extent &result areas , Understand why such a study is being conducted
Your Answer Identifying the human resources related areas to be benchmarked. ,Prepare a report that documents the processes, functions, its extent &result areas , Understand why such a study is being conducted
Select The BlankQuestion The ________ role is to ensure the deserving managers should get
appropriate opportunities for job Rotation.Correct Answer Reviewer
Your Answer Assessor
Multiple Choice Single AnswerQuestion What is the primary objective behind SSL?
Correct Answer To not only measure training supervisors by comparing their performancewith that of several thousand supervisors in other Cos.
Your Answer To not only measure training supervisors by comparing their performancewith that of several thousand supervisors in other Cos.
True/FalseQuestion Politician as the custodian of the nation has the responsibility to protect the
interest of all the parties envolved in the process of organisationCorrect Answer False
Your Answer True
Multiple Choice Single AnswerQuestion The function/task of ensuring that all sections are filled in, & the evidence is
sufficiently complete is that of the -Correct Answer Reviewer
Your Answer Reviewer
Multiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is hurdle in the
HRD
4
Correct Answer Religious
Your Answer Religious
Multiple Choice Multiple AnswerQuestion Why would management participation in trade union be open to opposition
by a few?Correct Answer trade union leader may feel thire influence decelerated among trade union
members , member may view thire movement weakend with the influenceof management , due to misunderstandings cropping up among leader &members
Your Answer trade union leader may feel thire influence decelerated among trade unionmembers , member may view thire movement weakend with the influenceof management , due to misunderstandings cropping up among leader &members
Multiple Choice Multiple AnswerQuestion Mention the objective of the potential appraisal.
Correct Answer To assess an individual in terms of the highest level of work. , To assist theorganisation in discharging its responsibility of selecting managers.
Your Answer To assess an individual's sense of reality , To assess an individual's creativeimagination. , To assess an individual in terms of the highest level of work.
Select The BlankQuestion The factors coming under Discipline & Attendance are Time keeping and
________.Correct Answer Obedience
Your Answer Obedience
Multiple Choice Single AnswerQuestion How many numbers of phases make up the process of the feedback?
Correct Answer 5
Your Answer 5
Multiple Choice Multiple AnswerQuestion Name the three phases of recruitment process:
Correct Answer Planning , Implementing , Evaluating
Your Answer Planning , Implementing , Screening
True/FalseQuestion It is technology who can provide competitive advantage to corporations.
Correct Answer False
Your Answer False
Multiple Choice Single AnswerQuestion Following a flexible working hours principle employees of one management
institute have to work from 8.30AM to 2.30PM i.e. six hours a day. What isthe first 2 hours at work established as where the employees may choosefor doing their class work?
Correct Answer Flexible band
Your Answer Flexible band
True/False
5
Question Workers and trade unions never praticipate in the management of humanresources
Correct Answer False
Your Answer False
Select The BlankQuestion Some organisations use ________ & committee management as techniques
of training & devlopment for flexitime systemsCorrect Answer Job rotation
Your Answer Job enrichment
True/FalseQuestion Increased acceptance of feedback appraisal system is that as large no. of
managers work with wide range of other people, it becomes difficult for asingle manager to accurately assess their contribution.
Correct Answer True
Your Answer True
Select The BlankQuestion ________ leads to conflict between various departments is a functional
organisationCorrect Answer The lack of appreciation for the constraints of other department
Your Answer Development of own specialised interests
Multiple Choice Multiple AnswerQuestion Western and Third World Studies of organisational excellence indicate major
keys to organisational excellence , those are -Correct Answer Mission , Goals , Policies
Your Answer Mission , Goals , Policies
Multiple Choice Multiple AnswerQuestion Name of the various HRD score card:
Correct Answer HRD systems maturity score , Competency score , HRD competenciessystems maturity score
Your Answer HRD systems maturity score , Competency score
Multiple Choice Multiple AnswerQuestion Despite what problems faced, India managed to implement economic
restructing?Correct Answer inbalanced wealth distribution , inefficient services , clootic political scenario
Your Answer inbalanced wealth distribution , reduadont brueaoracy , clootic politicalscenario
Multiple Choice Single AnswerQuestion Which system emphasis a lot on the need to motivate people
Correct Answer Human Resourse Development
Your Answer Human Resourse Development
True/FalseQuestion Majority of the disputes in industries are related to the problem of wages,
salaries & benefits
6
Correct Answer True
Your Answer True
Select The BlankQuestion A dynamic and everchanging environment calls for a shift in approach from
________ human resource management to a proactive and innovative one.Correct Answer reactive
Your Answer reactive
Multiple Choice Multiple AnswerQuestion Under the phase 3 "Monitoring and Follow Up" the rater also identifies
himself in several roles in the questionnaire like a -Correct Answer Superior , Subordinate , Colleague
Your Answer Colleague
Multiple Choice Single AnswerQuestion Now a days is one huge task which the HR managers does, i.e.:
Correct Answer Hiring
Your Answer Hiring
Select The BlankQuestion Union leaders at different levels & at federatoins are elected on ________
Correct Answer democratic principle
Your Answer democratic principle
True/FalseQuestion A strong framework of HRM policy and systems is essential for the
development and implementation of HRD strategy.Correct Answer True
Your Answer True
True/FalseQuestion Employees feel frustrated due to low specialisation in the work
Correct Answer True
Your Answer True
1
HRM ASSIG
Multiple Choice Multiple AnswerQuestion What includes in Salary Survey ?
Correct Answer Salary budget averages , Average salaries , Inflation indicators
Your Answer Inflation indicators , Salary budget averages , Average salaries
Multiple Choice Single AnswerQuestion Under phase 5, what is it that is conducted for two days or more depending
on the number of participantsCorrect Answer Workshop
Your Answer Follow-up
Multiple Choice Multiple AnswerQuestion What are the objectives of a quality control programme?
Correct Answer Improvement in standard of goods with very little increase in cost ofproduction , Improvement in minimizing wastages. , Conformance withdesired standards.
Your Answer Improvement in minimizing wastages. , An effective inspection & controlsystem. , Conformance with desired standards.
Multiple Choice Single AnswerQuestion While Trade Unions have their own approach to the problem; what is the
role played by management in fostering a close understanding betweeneach other?
Correct Answer It's own approach to problem solving technique
Your Answer Open - ended discussion
Multiple Choice Multiple AnswerQuestion Training of appraisee can primarily address issues like -
Correct Answer How to process the data , How to identify the areas for personaldevelopment , How to chart out action
Your Answer How to process the data , How to identify the areas for personaldevelopment , How to chart out action
Multiple Choice Single AnswerQuestion What was the total budgetory allocation made towards education as a
vehicle for social transformate on by the then Minister of Finance, YashwantSinha in the 1998 budge?
Correct Answer Rs 70,470 million
Your Answer Rs 70,470 million
Multiple Choice Multiple AnswerQuestion List the basic managerial skills:
Correct Answer To supervise , To stimulate , To motivate
Your Answer To supervise , To motivate , To control
True/FalseQuestion The functioning of federations and unions has its impact on human
resources management of varios industries & organisationCorrect Answer True
2
Your Answer True
Select The BlankQuestion ________ is the example of the balanced score card applications in some
companies.Correct Answer AT & T
Your Answer Siemens
Multiple Choice Multiple AnswerQuestion What are the features of a managerial walkabouts in the Corporate Sector?
Correct Answer The Manager is made completely free from all other corporateresponsibilities , He is full-time on the walkabout , It could mean limitedresources being given to a manager to work on.
Your Answer The Manager is made completely free from all other corporateresponsibilities , He is given full freedom & cannot be restrained bycorporate policy.
Select The BlankQuestion Employer has to pay ________ of the basic wages to the employees during
the lay off periodCorrect Answer 0.5
Your Answer 0.5
Multiple Choice Single AnswerQuestion During the pre-reform period what was the industrial growth during the
1950-60 period essentiallyCorrect Answer 7% to 9%
Your Answer 6.5% to 8.0%
Select The BlankQuestion In no phase of business life is ________ as important as in making
promotion decesions.Correct Answer Integrity
Your Answer Innovation
True/FalseQuestion Employee's organisations in India have their impact on various aspects,
policies pertaining to human resources management of various industriesCorrect Answer True
Your Answer True
True/FalseQuestion The HRD programmes fail due to poverty, social injustice.
Correct Answer True
Your Answer False
Multiple Choice Multiple AnswerQuestion Mention certain weaknesses under the gerading method:
Correct Answer It is difficult to write grade description , It oversimplifies sharp differencesbetween different jobs & different grades , It is considered to be lesssubjective
3
Your Answer It is considered to be less subjective , It is difficult to write grade description, It oversimplifies sharp differences between different jobs & differentgrades
True/FalseQuestion Counselling involves a one to one discussion between the participant and
administrator.Correct Answer True
Your Answer True
True/FalseQuestion The relationship between good HR practices and organisational effectiveness
is very simple.Correct Answer False
Your Answer True
Multiple Choice Single AnswerQuestion Which kind of appraisal done seperately will provide feedback on the
potential of these managers.Correct Answer Potential appraisal
Your Answer Managerial appraisal
Multiple Choice Single AnswerQuestion Name the recruitment process which is said to be a costly affair
Correct Answer External
Your Answer External
Match The FollowingQuestion Correct Answer Your Answer
Job analysis It is one of the job evaluationprocess which finds out relevantfacts.
It is one of the job evaluationprocess which finds out relevantfacts.
Non-quantitative job evaluationcategory.
Simple ranking and grading arepalced under such category.
It is one of the job evaluationprocess which finds out relevantfacts.
Quantitative job evaluation Point system and factorcomparison methods are placedunder such category.
Simple ranking and grading arepalced under such category.
The beneficiaries to businessfirms by job evaluation
It enables Cos. to get data in localwage surveys to establish jobclassification.
It enables Cos. to get data in localwage surveys to establish jobclassification.
Select The BlankQuestion Section ________ of the Industrial Disputes Act 1947 , states that an
employer should only retrench employees who have been most recentlyhired.
Correct Answer 25-G
Your Answer 25-D
True/FalseQuestion Human resource Audit is full-fledged methodology to bring about a change.
4
Correct Answer False
Your Answer True
Multiple Choice Single AnswerQuestion In an organisation initiating career planning what modality would essentially
form the basis for palcement, transfer and rotation?Correct Answer Career path model
Your Answer Development grade model
Multiple Choice Single AnswerQuestion In resent times, which department and head of the same usually initiates
the manpower plan.Correct Answer HR department
Your Answer HR department
Select The BlankQuestion ________ system stresses on discipline and there is simplicity in the form.
Correct Answer Merit rating
Your Answer Point rating
Select The BlankQuestion ________ are the visible amounts given for fertilizers export promotion, etc.
Correct Answer Explicit subsidies
Your Answer Explicit subsidies
Select The BlankQuestion ________ is route to be followed in order to realise vision and overall
purpose.Correct Answer Strategy
Your Answer Goals
Multiple Choice Multiple AnswerQuestion Under orientation programmes, some very important issues discussed and
clarified are :Correct Answer Who are going to provide feedback? , Purpose of 360 Degree Feedback ,
Who analyzes the data?Your Answer Who analyzes the data? , Who are going to provide feedback? , Who are the
participants?Multiple Choice Multiple AnswerQuestion Name the three performance counselling phase.-
Correct Answer Rapport building , Exploration , Action Planning
Your Answer Rapport building , Exploration , Action Planning
Multiple Choice Single AnswerQuestion Who found that customer perceptions & attitudes were affected by what
employees experienced?Correct Answer Schneider
Your Answer Schneider
5
Multiple Choice Single AnswerQuestion What was the key essential objective of the changed economic policy at the
global levelCorrect Answer to integrate the Indian economy with the world economy,
Your Answer to envisage a decontrolled business environment where free market forceswould be given more freedom to operate
Select The BlankQuestion At Hewlett Packard, as part of their BPR programme, the ________directs
resources from applicants to a centralised employment response centre.Correct Answer EMS
Your Answer EMS
True/FalseQuestion Organizations gear most of their management succession activities to the
immediate past.Correct Answer False
Your Answer False
Multiple Choice Multiple AnswerQuestion What are the casues for unsound functioning of Indian Tarde unions?
Correct Answer Multilpe unions , Category wise unions , Intra & inter union rivalry
Your Answer Multilpe unions , Intra & inter union rivalry , Over membership
Select The BlankQuestion Stephen Knauf defined HRA as " the measurement & ________ of Human
organisational inputs such as recruitment , training experience &commitment
Correct Answer Qualification
Your Answer Accounting
Multiple Choice Multiple AnswerQuestion There are companies where the HR department lists out the raters by
choosing randomly from the participant's list of work related employees.Each rater receives an envelop having the following :-
Correct Answer Letter from the administrator , Letter from the participant solicitingfeedback , Self addressed envelope from the administrator
Your Answer Letter from the administrator , Letter from the participant solicitingfeedback , Letter from the monitors
Match The FollowingQuestion Correct Answer Your Answer
Dr. George S. Odiorne HR portfolio matrix (classificationQuadrants)
HR portfolio matrix (classificationQuadrants)
Dr. Blake and Mouton Grid Seminars Managerial Walkover
The Interview Methos In the absence of appraisalsystem
Supervisory Skill Level Survey
The Questionnaire Method A large target group In the absence of appraisal system
Multiple Choice Multiple AnswerQuestion A key HR role in the firm will be multidisciplinary consulting around -
6
Correct Answer Individual , Team , Business unit
Your Answer Individual , Team , Business unit
Select The BlankQuestion The job evaluation programme once installed must be continued on a
________ basis.Correct Answer permanent
Your Answer permanent
Select The BlankQuestion A paper prepared by Mr. P Chidambaram, titled Indian subsidies reveals that
in order to cleen its fiscal dificult ina few year, India needs to out downabout 50% of subsidies in ________ goods since it yields only 10% returns
Correct Answer Non-merit
Your Answer Non-merit
True/FalseQuestion Federation & unions at few levels are managed on the lines of management
of a political bodyCorrect Answer False
Your Answer False
Multiple Choice Single AnswerQuestion In which approach towards training and development stress is to be given
on learning rather than on teaching?Correct Answer Agricultural approach
Your Answer SSL Technology
True/FalseQuestion Factor comparison system consists of selection of key jobs.
Correct Answer True
Your Answer False
Multiple Choice Single AnswerQuestion Name one of the steps to design a performance appraisal plan.
Correct Answer Establish performance standards
Your Answer Establish performance standards
True/FalseQuestion Representatives of the consumers association besides the representatives of
employees & employers have to participate in the meeting of collectivebargaing
Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion What are the needs for Quality Audit?
Correct Answer It provides a benchmarkas to the performance of the quality system. , Itconstitutes a permanent record of the progress in achieving the goals of
7
quality. , It facilitates and encourages supplier quality certificationsystems.
Your Answer It acts as an appraisal system to gauge the performance of the TQMprocesses. , It constitutes a permanent record of the progress in achievingthe goals of quality. , It facilitates and encourages supplier qualitycertificationsystems.
1
HR X003
Multiple Choice Multiple AnswerQuestion The components of a compensation system includes :
Correct Answer Job Evaluation , Job Description , Job Analysis
Your Answer Job Evaluation , Job Description , Job Analysis
True/FalseQuestion The first HRD department in the Indian corporate sector was started in 1975
in Larsen & Toubro (L & T).Correct Answer True
Your Answer True
Select The BlankQuestion A paper prepared by Mr. P Chidambaram, titled Indian subsidies reveals that
in order to cleen its fiscal dificult ina few year, India needs to out down about50% of subsidies in ________ goods since it yields only 10% returns
Correct Answer Non-merit
Your Answer Non-merit
Select The BlankQuestion The factors coming under Discipline & Attendance are Time keeping and
________.Correct Answer Obedience
Your Answer Obedience
Multiple Choice Single AnswerQuestion What is the general principle (as per P.A.S policy of premier) of Assessment
Routes?Correct Answer 2nd Assessor-superior of first assessor, 2nd Assessor- superior of the 1st
assessorYour Answer 1st Assessor-immediate superior, 2nd Assessor HR manager
True/FalseQuestion It can be enagued that globalization has reduced poverty in India and China,
home to move that half a billion of the world's poor income groupCorrect Answer True
Your Answer True
Select The BlankQuestion ________ means providing the employee with necessary tools & authority to
overcome obstacles to achieving goals.Correct Answer Employee empowerment
Your Answer Employee empowerment
Multiple Choice Single AnswerQuestion What is the primary objective behind SSL?
Correct Answer To not only measure training supervisors by comparing their performancewith that of several thousand supervisors in other Cos.
Your Answer To objectively measure training needs
Multiple Choice Single Answer
2
Question Who is the person who should always remain away from Doppelganger effect.
Correct Answer Chief Executive
Your Answer Chief Executive
Multiple Choice Single AnswerQuestion What is one of the major reasons for a perceived rise in number of moon -
lights in the coming future?Correct Answer Change in values & expectations.
Your Answer A change in standard of living
Multiple Choice Multiple AnswerQuestion Why do most companies want HRD audit?
Correct Answer Change of Leadership , To make HR function business-driven , For growth &diversification
Your Answer Change of Leadership , To make HR function business-driven , For growth &diversification
Select The BlankQuestion ________ are those who provide competitive advantage to corporations.
Correct Answer People
Your Answer Managers
Multiple Choice Multiple AnswerQuestion What are the factors that warrant the attention for successful
implementation?Correct Answer Feedback management , Action planning , Reinforcement of new behaviour
Your Answer Feedback management , Action planning , Feedback analysis
True/FalseQuestion The functioning of federations and unions has its impact on human resources
management of varios industries & organisationCorrect Answer True
Your Answer True
Multiple Choice Single AnswerQuestion The role of which manager must parallel the needs of his changing
organisation.Correct Answer HR
Your Answer HR
Multiple Choice Single AnswerQuestion What is the long form of CII?
Correct Answer Confederation of Indian Industry
Your Answer Confederation of Indian Industry
Multiple Choice Single AnswerQuestion Name one of the components / elements of the flow of decisions in the
Management quadrant :Correct Answer Sound Industrial relations
3
Your Answer Sound Industrial relations
True/FalseQuestion It is not necessary that the subordinate should feel free to participate without
fear in the process of review & feedback.Correct Answer False
Your Answer False
Select The BlankQuestion Most HRD audit are due to failures of ________.
Correct Answer Implementation
Your Answer Implementation
Select The BlankQuestion Under Voluntary retirement scheme income tax benefits for employees who
have accepted the scheme are however , valid only for payouts of upto________
Correct Answer Rs. 5 lakh
Your Answer Rs. 3 lakh
Multiple Choice Single AnswerQuestion The liberalization swept through the nation bringing in a new era which
compelled Indian business to value up from shumber & reassess itsassumption. The characterstics were that of
Correct Answer a complete or perish situation
Your Answer an open economy
Multiple Choice Multiple AnswerQuestion Name the two facters which lead people to work:
Correct Answer Economic , Motivation
Your Answer Economic , Motivation
Select The BlankQuestion For closure , if there is no response ( from government ) within ________
permission is deemed to have been grantedCorrect Answer 60
Your Answer 90
Select The BlankQuestion ________ system stresses on discipline and there is simplicity in the form.
Correct Answer Merit rating
Your Answer Rating scale
True/FalseQuestion The individual with a deep speed insight will not go quickly to the least of a
problem.Correct Answer False
Your Answer True
4
True/FalseQuestion An employee who is categorised as Dead wood is one who has absolutely no
potential for growth & should be included in a rationalization programme.Correct Answer False
Your Answer False
Multiple Choice Multiple AnswerQuestion Some organisations have successfully experimented with foreign assignment
in the career path model. What are the benefits of this form of assignment?Correct Answer The individual is tested in an alien environment , He is trained to see the
business in a globle context , Lack of opportunity in our country dosen't comein the way of career progression
Your Answer The individual is tested in an alien environment , He is trained to see thebusiness in a globle context , Lack of opportunity in our country dosen't comein the way of career progression
Select The BlankQuestion HRD ________ is in methodology of evaluating various elements of HRD .
Correct Answer Audit
Your Answer Audit
Multiple Choice Single AnswerQuestion The first HRD department in the Indian corporate sector was started in which
year?Correct Answer 1975
Your Answer 1975
Multiple Choice Multiple AnswerQuestion what are the common objections against the treatment of people as assets in
a HRM systemCorrect Answer There is no assurance of future benefits , people are not owened by the
organisation , it may not be recognised by tax lawsYour Answer There is no assurance of future benefits , it does not recognise the human
side human side to mgmt side to side to mgt of human resources , people arenot owened by the organisation
Select The BlankQuestion Employer has to pay ________ of the basic wages to the employees during
the lay off periodCorrect Answer 0.5
Your Answer 0.5
Multiple Choice Multiple AnswerQuestion Name the three important components in aligning business strategy with HR
practice:Correct Answer Business Strategy , Human Resource Practices , Organisational Capabilities
Your Answer Business Strategy , Organisational Strategy , Human Resource Practices
True/FalseQuestion Employees feel frustrated due to low specialisation in the work
Correct Answer True
Your Answer True
5
Multiple Choice Single AnswerQuestion Under the pre-Interview preparation it is useful to note the key points
Correct Answer Paper
Your Answer Paper
Select The BlankQuestion The link between sense of reality and ________ is important for proper
understanding of the definition of sense of realityCorrect Answer imagination
Your Answer vision
Multiple Choice Single AnswerQuestion Five main phases make up the process of the feedback exercise, name the
PHASE 4-Correct Answer Data feeding Reports & Analysis
Your Answer Data feeding Reports & Analysis
Multiple Choice Multiple AnswerQuestion What are the major advantages of a Generic Benchmarking Technique?
Correct Answer It is readily transferable , New practices, earlier implemented in an entireindustry can be brought in, giving an organisation an edge over its rivals. ,Proven systems can be implemented with minimal modification
Your Answer It is readily transferable , New practices, earlier implemented in an entireindustry can be brought in, giving an organisation an edge over its rivals. ,Proven systems can be implemented with minimal modification
Multiple Choice Single AnswerQuestion What is it that Union leader usually do to gain the confidence of its member?
Correct Answer Win something in grievance procedure
Your Answer Challenge management
Match The FollowingQuestion Correct Answer Your Answer
Knowledge of the subject handwork & a sincere approach
requisites for consumersim one of the roles of the advisorycommittee
To divert manufacturing activitiesfrom urban to rural areas
one of the roles of the consumercouncial
a much neglected sphere of themarket
The mechanism of price fixation a much neglected sphere of themarket
one of the roles of the consumercouncial
These are not the days ofindvidualism & unorganisation
unionsim unionsim
True/FalseQuestion Objective of performance appraisal system is to identify the developmental
needs of each employee.Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion What were the unmet deliveriables of the economic refructing or what were
its put falls?
6
Correct Answer unmet social objectives , status of small-scale industries , advantage MNC'shad over their Indian compethtions
Your Answer unmet social objectives , reliance on agriculture , status of small-scaleindustries
True/FalseQuestion The process of 360 Degree appraisal is broken into two stages - planning,
implementation.Correct Answer False
Your Answer False
True/FalseQuestion Organisations should pay for the value of the job but not for the value of the
person.Correct Answer False
Your Answer True
Multiple Choice Multiple AnswerQuestion Experience has shown HRD audit has tremendous impact on business in
areas like:Correct Answer strategic Planning , role clarity , Streamlining practices
Your Answer strategic Planning , role clarity , Streamlining practices
Multiple Choice Multiple AnswerQuestion In order to attain the support of Line Managers many organisations have
formulated Training Committees or Management Development Committee,membership consists of -
Correct Answer Mostly of Line Managers , The Chief Executive or a very senior managers takeup the role of Chairman , Training Managers is the member-Secretary in suchcommittee.
Your Answer Supervisory staff for their effective participation in management. , Mostly ofLine Managers , The Chief Executive or a very senior managers take up therole of Chairman
Multiple Choice Multiple AnswerQuestion Succession planning is done in three time frames, those are-
Correct Answer Immediate , Intermediate , Long range
Your Answer Immediate , Intermediate , Long range
1
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Select The BlankQuestion Under training and development plan, the form is to be prepared in ________ form.
Correct Answer Duplicate
Your Answer Structured
True/FalseQuestion Collecting bargainig is an institutional process for solving problems arising directly out of
employee-worker relationshipsCorrect Answer False
Your Answer True
Select The BlankQuestion The process of analysing jobs from which job descriptions are developed are called ________.
Correct Answer Job Analysis
Your Answer Job Analysis
Multiple Choice Multiple AnswerQuestion What are the prerequisites for the perfect functioning of management participation in trade
unionsCorrect Answer The union should be well organised with sounds rules , the coverage of items for discussion &
participation should be pre -set , both parties should have implicit faith in information suppliedby the other
Your Answer The union should be well organised with sounds rules , the coverage of items for discussion &participation should be pre -set , both parties should have implicit faith in information suppliedby the other
Match The FollowingQuestion Correct Answer Your Answer
The monitoring stage The firm checks the new systemagainst strategy.
The firm checks the new systemagainst strategy.
The clarification stage The firm identifies and confirms theoverall business direction.
The firm identifies and confirms theoverall business direction.
The assessment stage The firm calculates the cost ofinvestment on the human capitaland the value placed by employeeson this investment.
The firm calculates the cost ofinvestment on the human capital andthe value placed by employees onthis investment.
The design stage The firm plans the proposedchanges into practice.
The firm create programmes thatyield better returns on human capital.
Select The BlankQuestion Companies can offer the option only to employees who are above ________ years of age or
have served with the company for 10 years.Correct Answer 40
Your Answer 45
2
True/FalseQuestion Federations & unions constitute not only a part of organisations but also an important and
crucial wing of themCorrect Answer True
Your Answer True
True/FalseQuestion Employees at present need more freedom & autonomy in doing the work
Correct Answer True
Your Answer True
Multiple Choice Single AnswerQuestion When effort to earn additional income through a second job does not bear fruit, such type of
efforts & the consequent results may be called as -Correct Answer Blue Moon lighting
Your Answer Blue Moon lighting
Multiple Choice Single AnswerQuestion In an emerging scenario, necessitating speed, flexibility, quality and willing ability to change,
what sort of role does human resource personnel critically need to take on?Correct Answer As strategic business partner
Your Answer As pro-active functional partner
Multiple Choice Single AnswerQuestion Which pay is one of the most crucial pay given to the employee & also shown in the pay
structure.Correct Answer Performance
Your Answer Strategic
Multiple Choice Multiple AnswerQuestion What are the uses of the ' Balanced Score Card' as a strategic management system?
Correct Answer It is used as a management tool. , It is used to enhance strategic feedback and learningcurves. , It is used to clarify & translate vision & strategy
Your Answer It is used to clarify & translate vision & strategy , It is used as a management tool. , It is used toenhance strategic feedback and learning curves.
Select The BlankQuestion ________ leads to conflict between various departments is a functional organisation
Correct Answer The lack of appreciation for the constraints of other department
Your Answer High degree of autonomy
Multiple Choice Multiple AnswerQuestion Name of the various HRD score card:
3
Correct Answer HRD systems maturity score , Competency score , HRD competencies systems maturity score
Your Answer HRD systems maturity score , HRD competencies systems maturity score , HRD social card
True/FalseQuestion The modern HR function has HRD at its core.
Correct Answer True
Your Answer True
Select The BlankQuestion 360 -Degree Feedback enhances the quality of ________ decisions.
Correct Answer HR
Your Answer HRD
True/FalseQuestion A leader who lacks the other basic qualities can lead others in the wrong direction.
Correct Answer True
Your Answer True
True/FalseQuestion In the Grid Seminars, stress is laid on teaching.
Correct Answer False
Your Answer False
Multiple Choice Multiple AnswerQuestion Name the three performance counselling phase.-
Correct Answer Rapport building , Exploration , Action Planning
Your Answer Rapport building , Exploration , Action Planning
Multiple Choice Single AnswerQuestion One of the importance of HRD is
Correct Answer Role clarity
Your Answer Role clarity
Multiple Choice Single AnswerQuestion What is that describes the duties of the job, authority relationship, skills requirement, conditions
of work etc.Correct Answer Job analysis
Your Answer Job enlargement
4
True/FalseQuestion The first HRD department in the Indian corporate sector was started in 1975 in Larsen &
Toubro (L & T).Correct Answer True
Your Answer True
Multiple Choice Single AnswerQuestion The TQM philosophy was evolved or theorised by -
Correct Answer Demming
Your Answer Demming
Multiple Choice Multiple AnswerQuestion What were the features of globalization in the Indian content?
Correct Answer Expansion of business globally , Global market accessability , Global orientation oforganisational structure
Your Answer Expansion of business globally , Global market accessability , Global orientation oforganisational structure
Select The BlankQuestion Employer has to pay ________ of the basic wages to the employees during the lay off period
Correct Answer 0.5
Your Answer 0.3
Multiple Choice Single AnswerQuestion Name the person who lacks the other basic qualities can lead others in the wrong direction.
Correct Answer Leader
Your Answer Clerk
Multiple Choice Single AnswerQuestion In an organisation initiating career planning what modality would essentially form the basis for
palcement, transfer and rotation?Correct Answer Career path model
Your Answer Career path model
Multiple Choice Multiple AnswerQuestion What are the major advantages of a Generic Benchmarking Technique?
Correct Answer It is readily transferable , New practices, earlier implemented in an entire industry can bebrought in, giving an organisation an edge over its rivals. , Proven systems can beimplemented with minimal modification
Your Answer It is readily transferable , New practices, earlier implemented in an entire industry can bebrought in, giving an organisation an edge over its rivals. , Proven systems can beimplemented with minimal modification
True/False
5
Question Organisations presently are taking measures to satisfy the workers through various methodsincluding the schemes of worker & participation in management
Correct Answer True
Your Answer True
Multiple Choice Single AnswerQuestion What is the act of taking up part time job or business or industrial unit simultaneously with that
of the original job?Correct Answer Moon-lighting
Your Answer Dual career grouping
Multiple Choice Multiple AnswerQuestion Name the two facters which lead people to work:
Correct Answer Economic , Motivation
Your Answer Organising , Motivation
Multiple Choice Multiple AnswerQuestion Under the appraisal panel which are the qualities that can achieve good results despite the
difficulties inherent in the potential appraisal:Correct Answer Creative imagination , Sense of reality , Effective leadership
Your Answer Creative imagination , Sense of reality , Effective sensibility
Multiple Choice Single AnswerQuestion The Main contribution of HRD audit is to focus on
Correct Answer Value-adding HRD
Your Answer Value-adding HRD
Multiple Choice Multiple AnswerQuestion A culture having which factors as its bed rocks is highly suitable for 360 degree appraisal.
Correct Answer Openness , Authenticity , Confrontation
Your Answer Openness , Authenticity , Confrontation
Select The BlankQuestion The problem and challenges of continous improvement can be effectively tackled by taking
advantage of ________.Correct Answer Synergy of teams
Your Answer Training
Multiple Choice Multiple AnswerQuestion What are the preparations to be done during pre-interview session by the employer about the
employee.-Correct Answer Background , Training , Experience
6
Your Answer Background , Training , Experience
Select The BlankQuestion On the basis of job elements and organisational demand an appropriate ________ of job
evaluation should be selected.Correct Answer method
Your Answer method
Multiple Choice Single AnswerQuestion The concept of quality control as a distinct discipline emerged in the United States in the early -
Correct Answer 1920's
Your Answer 1920's
Select The BlankQuestion People take ________ supportively and use it for development.
Correct Answer Feedback
Your Answer Feedback
Select The BlankQuestion Financial difficulties , accumulation of stock , expiry of license or lease & exhaustion of natural
resources are not considered valid reasons for closure as there are ________Correct Answer avoidable circumstances
Your Answer avoidable circumstances
True/FalseQuestion As per the Human Development Balance sheet, 1997 30% of the total population (world) lives
in abolute povertyCorrect Answer False
Your Answer True
Multiple Choice Multiple AnswerQuestion How does the people in the organisation take feedback seriously and try to benefit from the
same?Correct Answer The candidate is desirous to be better , The candidate has an attitude for healthy competition ,
The candidate is desirous of knowing himself through the eyes of others.Your Answer The candidate is desirous to be better , The candidate is desirous of knowing himself through
the eyes of others. , The candidate analyzes the data.
Select The BlankQuestion In the Development Grade Method of career planning the selected staff for this grade would
remain there only for ________ yearsCorrect Answer two
Your Answer two
True/False
7
Question The HRD programmes fail due to poverty, social injustice.
Correct Answer True
Your Answer True
Multiple Choice Single AnswerQuestion Name the situation where a person takes the necessary steps at the right moment of time
Correct Answer Action
Your Answer Reaction
Multiple Choice Multiple AnswerQuestion Name the various Organisational effectiveness dimensions.
Correct Answer Higher productivity , Cost reduction , More profit
Your Answer Higher productivity , Cost reduction , More profit
1
HRM_2 - SenthilTrue/FalseQuestion The data obtained through job analysis are recorded on what is known
as job analysis sheet.Correct Answer True
Your Answer True
Multiple Choice Single AnswerQuestion Which kind of literature identifies a number of systems & subsystems?
Correct Answer HRD
Your Answer HRD
Select The BlankQuestion A fee market economy demands a transparent set of laws
and________somthething that the archaic Indian judical system is ill-equipped tocope with
Correct Answer quick disposal of litigation
Your Answer a set of social security legislation
Multiple Choice Multiple AnswerQuestion Essentials of effective QC's :-
Correct Answer Prompt approval , Regular communication , Unconditional support
Your Answer Prompt approval , Regular communication , Unconditional support
Multiple Choice Multiple AnswerQuestion It is said that versality will be the key factor in determining employee
value with following factors :Correct Answer Technology , Leadership , Motivation
Your Answer Technology , Leadership , Motivation
True/FalseQuestion The job falling under the same grade get different wage scale.
Correct Answer False
Your Answer True
Select The BlankQuestion Under Voluntary retirement scheme income tax benefits for employees
who have accepted the scheme are however , valid only for payouts ofupto ________
Correct Answer Rs. 5 lakh
Your Answer Rs. 5 lakh
Multiple Choice Multiple AnswerQuestion Some questions that every corporation needs to address are as
follows:-Correct Answer How well are HR practices linked to business goals , Are good HR
practices & HRD systems & processed being designed , Are thesystems internally sound consistent & relevant
Your Answer How well are HR practices linked to business goals , Are good HRpractices & HRD systems & processed being designed , Are thesystems internally sound consistent & relevant
True/FalseQuestion If the assessee is transferred after Feb. the immediate superior will
complete the appraisal as at 31st Aug.Correct Answer False
2
Your Answer True
Multiple Choice Single AnswerQuestion What is the programme of allowing flexibility in handling the type of
work in various departments of the organisation in a systematic way bethe employee during his tenure of employment in an organisation?
Correct Answer Flexi work
Your Answer Flexitime
True/FalseQuestion Through consumers participation in management, consumer will lose
their rights through served techniqueCorrect Answer False
Your Answer False
Multiple Choice Multiple AnswerQuestion Performance counselling refers to the help provided by a manager to
his subordinates, it attempts to help the employee in.-Correct Answer Supportive atmosphere , Empethetic atmosphere , Setting goals
Your Answer Supportive atmosphere , Empethetic atmosphere , Setting goals
True/FalseQuestion Monitoring and Follow-up follows the distribution of questionnaires to
all assessors.Correct Answer True
Your Answer True
Select The BlankQuestion In a re-engineering programme, when a process changes so does the
________ of the concerned employee.Correct Answer job profile
Your Answer job profile
Multiple Choice Single AnswerQuestion Under the pre-Interview preparation it is useful to note the key points
Correct Answer Paper
Your Answer Paper
Multiple Choice Single AnswerQuestion Which system emphasis a lot on the need to motivate people
Correct Answer Human Resourse Development
Your Answer Human Resourse Development
Select The BlankQuestion The whole process of conducting a 360 - Degree Feedback process in
any Organisation could last about ________.Correct Answer One & half to about 3 months
Your Answer One & half to about 3 months
Select The BlankQuestion ________ is the example of the balanced score card applications in
some companies.Correct Answer AT & T
Your Answer AT & T
3
Select The BlankQuestion A strong ________ can have a lasting effect and provide sustenance to
an organisation.Correct Answer Culture
Your Answer Vision
Multiple Choice Multiple AnswerQuestion Within the establishment stage of the career development cycle, what
are very important occasions for a young employee?Correct Answer The first promotion , Successfully completed asignment , The first
performance appraisalYour Answer The first promotion , Successfully completed asignment , The first
performance appraisalSelect The BlankQuestion ________ is known not to hold overly one-sided views.
Correct Answer Judgement
Your Answer Judgement
Select The BlankQuestion ________ phase involves generating confidence in the employee to
open up and frankly share his perceptions, feeling etc.Correct Answer Rapport building
Your Answer Rapport building
Match The FollowingQuestion Correct Answer Your Answer
Group goals Vs. Organisationalgoals
Course organisational Politics Course organisational Politics
Better decisions about peoplebased on improved informationsystem
HRA benefits HRA benefits
Standard cost method value of human resources foraccounting purposes
value of human resources foraccounting purposes
It is "endomic to everyorganisation regadless of size,funtion or character of wonership
Organisational politidering HRA model
Multiple Choice Single AnswerQuestion The Main contribution of HRD audit is to focus on
Correct Answer Value-adding HRD
Your Answer Value-function HRD
Select The BlankQuestion The ________ provide resources to approved employment schemes in
the organised & marginised sectorsCorrect Answer Employment Generation Fund
Your Answer National Renewal Grant Fund
Multiple Choice Single AnswerQuestion Traditionally, human resources has been perceived as,
Correct Answer Bureacratic
Your Answer Lazziz-faire
Multiple Choice Multiple Answer
4
Question How can the limitations/ misgivings of management participation inemployees organisations be overcome ?
Correct Answer by gaining the confidence of union leaders from the initail stages ,managements should educate the members about the concept & valuein strenghening union functioning , minimising misunderstandings
Your Answer by gaining the confidence of union leaders from the initail stages ,managements should educate the members about the concept & valuein strenghening union functioning , minimising misunderstandings
Select The BlankQuestion Federation & union at all levels are managed on the lines of
management of ________Correct Answer A political body
Your Answer A social organisation
Multiple Choice Single AnswerQuestion HR managers to gurantee their viability need to think themselves as -
Correct Answer Strategic partners
Your Answer Strategic partners
Multiple Choice Multiple AnswerQuestion What are the general characteristics of a Technical - functional
competence?Correct Answer Primary interest in functional work , They would like to remain expert
rather than become general managers , They consider managerial andadministrative responsibilities as avoidable irritants
Your Answer Primary interest in functional work , They would like to remain expertrather than become general managers , They consider managerial andadministrative responsibilities as avoidable irritants
Multiple Choice Single AnswerQuestion Which practices are service related and human resources related?
Correct Answer Organisational
Your Answer Organisational
True/FalseQuestion Organizations gear most of their management succession activities to
the immediate past.Correct Answer False
Your Answer False
Multiple Choice Multiple AnswerQuestion Name the three performance counselling phase.-
Correct Answer Rapport building , Exploration , Action Planning
Your Answer Rapport building , Exploration , Action Planning
Select The BlankQuestion In the interview method of training-need identification interviews must
clearly distinguish between immediate training needs to improvepresent performance & ________.
Correct Answer Development needs for growth
Your Answer Development needs for growth
True/FalseQuestion HRD should be series of adhoc decisions and practices.
Correct Answer False
5
Your Answer False
True/FalseQuestion Increased acceptance of feedback appraisal system is that as large no.
of managers work with wide range of other people, it becomes difficultfor a single manager to accurately assess their contribution.
Correct Answer True
Your Answer True
Multiple Choice Single AnswerQuestion In the stage of career development cycle which out of the following
approach should be adopted to bridge the gap? Alternatives for thetraining should include a -
Correct Answer "Swim or Sink approach"
Your Answer Job rotation
Multiple Choice Multiple AnswerQuestion In an interview Method of Training Need identification, what do the
Questions asked need to outline?Correct Answer Inputs expected from the Training Department , To prove weakness &
strengths of individuals , Opportunities available to overcome suchweaknesses.
Your Answer Inputs expected from the Training Department , To prove weakness &strengths of individuals , Opportunities available to overcome suchweaknesses.
Multiple Choice Single AnswerQuestion Accounting is a management science group, what are the managers
perceived as,Correct Answer Decision-maker
Your Answer Decision-maker
Match The FollowingQuestion Correct Answer Your Answer
Continued self development A leadership quality A leadership quality
"Working on your liabilities" Life long mission Life long mission
Assignment to some importanttask force or committee
Offsetting Plateauing effect Officiating Assignment
Need-opportunity Alignment Crucial role played by HRD Success formula
Multiple Choice Multiple AnswerQuestion Name the internal operational measures dealing with how well HR
practices are designed and delivered:Correct Answer Cycle time, quality & cost of HR practices , The ratio of HR enpenses ,
The ratio of HR professionals to employee population.Your Answer Cycle time, quality & cost of HR practices , The ratio of HR enpenses ,
The ratio of HR professionals to employee population.Multiple Choice Multiple AnswerQuestion Under HRD, name the factors that act as motivating forces
Correct Answer Job enrichment , Informal organisation , Participative management
Your Answer Job enrichment , Informal organisation , Participative management
True/FalseQuestion The reviewer has the prime role of recording major appraisal details.
Correct Answer False
6
Your Answer False
True/FalseQuestion Trade union is a group of two people who come to strengthen their
bargaining position.Correct Answer False
Your Answer True
Multiple Choice Multiple AnswerQuestion Member ship of the nation wide consumer councils (as formed by the
Government) would comprise representative ofCorrect Answer various ministeries , manufactures of commerce , cost account &
ConsumerYour Answer employess organisations , manufactures of commerce , cost account &
Consumer
Multiple Choice Single AnswerQuestion Participation of management' representatives in the trade unions
meetings particularly at the time of industrial dispute help both theparties -
Correct Answer To exchange their contradictory views
Your Answer To exchange their contradictory views
Multiple Choice Single AnswerQuestion What is it that Moon-lighting by employees, if extensively part taken,
affect Human Resource Manager in the future adversely?Correct Answer Disharmony in individual & organisational goal balance.
Your Answer Disharmony in individual & organisational goal balance.
1
HR X001
Multiple Choice Single AnswerQuestion How can management representatives essentially help employees'
organisations?Correct Answer Formulation of plans & providing information
Your Answer By taking on the role of facilitators
Multiple Choice Multiple AnswerQuestion Why has 'Outside leadership' played a pivotal role in the Indian Trade unions
movement ?Correct Answer Due to a low educational standard , Poor command over English , Fear of
victmization by the empoyerYour Answer Fear of victmization by the empoyer , Bureaucracy & red tapism
True/FalseQuestion Federation & unions at few levels are managed on the lines of management of
a political bodyCorrect Answer False
Your Answer True
Multiple Choice Single AnswerQuestion In the future what sort of organisations would provide expert advice &
consultancy & further will also supply human resources for executing theirprojects.
Correct Answer Employee leasing
Your Answer Employee leasing
Multiple Choice Multiple AnswerQuestion What kind of Grading must be brought to the notice of the vice-president of
the Company.Correct Answer Excellent , Poor
Your Answer Excellent , Poor
True/FalseQuestion Organisations should pay for the value of the job but not for the value of the
person.Correct Answer False
Your Answer True
Multiple Choice Single AnswerQuestion The questionnaire has over 250 items and requires about how may minutes to
completeCorrect Answer 90 minutes
Your Answer 90 minutes
Multiple Choice Single AnswerQuestion What is it that is necessary for the training manager to know the job's skills
which have to be learned by the employee recruited.Correct Answer Adequate training
Your Answer Adequate training
True/False
2
Question Long range planning are beyond eight years
Correct Answer False
Your Answer False
Select The BlankQuestion In ________ company, there is no sophisticated or detailed manpower
planning done covering the current and future needs of the entire organisation.Correct Answer LARSEN & TUBRO LTD.
Your Answer LARSEN & TUBRO LTD.
Multiple Choice Multiple AnswerQuestion Under "Workshop" feedback is done on which kind of categories?
Correct Answer Managerial role , Leadership styles , Behavioural qualities
Your Answer Managerial role , Leadership styles , Behavioural qualities
True/FalseQuestion It is not necessary that the subordinate should feel free to participate without
fear in the process of review & feedback.Correct Answer False
Your Answer False
Multiple Choice Multiple AnswerQuestion What are the action steps for effective Benchmarking?
Correct Answer Identifying the human resources related areas to be benchmarked. , Prepare areport that documents the processes, functions, its extent & result areas ,Understand why such a study is being conducted
Your Answer Identifying the human resources related areas to be benchmarked. , Prepare areport that documents the processes, functions, its extent & result areas ,Understand why such a study is being conducted
Multiple Choice Single AnswerQuestion Federations may invite the management's representatives to participate in
working committee meetings. Who would the unions at Plant level / Shop levelessentially invite?
Correct Answer Representatives from line & personnel department.
Your Answer Divisional / departmental manager & line representatives.
Multiple Choice Multiple AnswerQuestion Under the point method, key jobs are selected, each sub factor is then defined
in the order of importance preferable along a scale, factors generallyconsidered are:
Correct Answer Skill , Efforts , Accountability
Your Answer Skill , Job enrichment , Accountability
True/FalseQuestion Majority of the disputes in industries are related to the problem of wages,
salaries & benefitsCorrect Answer True
Your Answer True
Multiple Choice Multiple Answer
3
Question Highly successful functional benchmarking models developed by the Japenesehave been adopted the world over. Name some of Matsushita's Systems ofbenchmarking?
Correct Answer Just in Time (JIT) , Point of Sale (POS) system , System of divisions (Profitcentres) within a centralized banking system
Your Answer Just in Time (JIT) , Point of Sale (POS) system , System of divisions (Profitcentres) within a centralized banking system
Select The BlankQuestion The role of the organisation in career planning is to introduce & strengthen
systems to ensure ________ of employeesCorrect Answer Career Progression
Your Answer Self development
Multiple Choice Multiple AnswerQuestion Besides business process re-engineering & benchmarking ; then are some
other useful tools to bring about continuousimprovement in an organisation.Correct Answer Human Resource Audit , Human Resource Accounting , Urgency Motivation
Your Answer Human Resource Audit , Human Resource Accounting , Urgency Motivation
Multiple Choice Single AnswerQuestion Which system emphasis a lot on the need to motivate people
Correct Answer Human Resourse Development
Your Answer Human Resourse Development
Multiple Choice Single AnswerQuestion What is it that is treated as a soul of the HR functions?
Correct Answer HRD
Your Answer HRD
Select The BlankQuestion One of the feature HRD goals are, ________ is a perishable commodity
Correct Answer Labour
Your Answer Management
Multiple Choice Single AnswerQuestion Why is it found that federations & Unions constitute an important & crucial
wing of an organisation?Correct Answer If mismanaged they affect industrial peace
Your Answer They can be threat to management
Multiple Choice Single AnswerQuestion One of the importance of HRD is
Correct Answer Role clarity
Your Answer Role clarity
Multiple Choice Multiple AnswerQuestion Training of appraisee can primarily address issues like -
4
Correct Answer How to process the data , How to identify the areas for personal development ,How to chart out action
Your Answer How to identify the areas for personal development , How to chart out action
Match The FollowingQuestion Correct Answer Your Answer
An efficient plant layout & a goodmenchmark
Ford Motors Ford Motors
Simple act of comparision &learning for organisationalimprovement
Benchmarking Benchmarking
The Malcolm Bridge NationalQuality Award
Xerox (1989) Xerox (1989)
Japanese firms had ling beenbenchmarking other companies,many of them American
Ohirata (1994) Ohirata (1994)
Multiple Choice Multiple AnswerQuestion HRD process variable include -
Correct Answer Role clarity , Work planning , Better communication
Your Answer Role clarity , Better communication
Multiple Choice Multiple AnswerQuestion What are the main issues stressed out throughout the workshop?
Correct Answer Openness to feedback , Developmental attitude
Your Answer Openness to feedback , Developmental attitude , Organisational attitude
True/FalseQuestion Flexitime works better when the employees have self-determination
Correct Answer True
Your Answer True
True/FalseQuestion Potential refers to the likelihood of the job holder making a future contribution
to the employing organisation.Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion What includes in Salary Survey ?
Correct Answer Inflation indicators , Salary budget averages , Average salaries
Your Answer Average Compensation , Average salaries
Multiple Choice Single AnswerQuestion Name the type of skill where the manager generally delegates and gets things
done through others.Correct Answer Leadership skills
5
Your Answer Leadership skills
Select The BlankQuestion Employer has to pay ________ of the basic wages to the employees during the
lay off periodCorrect Answer 0.5
Your Answer 0.5
Select The BlankQuestion For the period of the lay off up to a maximum of ________ workmen will be
paid compensation equal to half their basic pay & D.A.Correct Answer 45 days
Your Answer 45 days
Select The BlankQuestion People take ________ supportively and use it for development.
Correct Answer Feedback
Your Answer Feedback
True/FalseQuestion Depending on the career path model of managers, some specialised training
inputs are given at pre-determined times to make him more handling the newhigher assignment
Correct Answer True
Your Answer True
Select The BlankQuestion At Hewlett Packard, as part of their BPR programme, the ________directs
resources from applicants to a centralised employment response centre.Correct Answer EMS
Your Answer EMS
Multiple Choice Single AnswerQuestion What can give significant inputs about existing state of accountability of
employees.Correct Answer HRD audit
Your Answer HRD audit
Select The BlankQuestion Stephen Knauf defined HRA as " the measurement & ________ of Human
organisational inputs such as recruitment , training experience & commitmentCorrect Answer Qualification
Your Answer Qualification
True/FalseQuestion Collecting bargainig is an institutional process for solving problems arising
directly out of employee-worker relationshipsCorrect Answer False
Your Answer False
Multiple Choice Single Answer
6
Question Name the recruitment process which is said to be a costly affair
Correct Answer External
Your Answer External
Multiple Choice Single AnswerQuestion A new professional body called the National HRD Network took birth in :
Correct Answer 1985
Your Answer 1985
Select The BlankQuestion ________ should reinforce positive behaviour.
Correct Answer Feedback
Your Answer Feedback
Multiple Choice Multiple AnswerQuestion Name the three aspects of manpower planning:
Correct Answer Who should plan? , Planning for whom , Timing for plam
Your Answer Why should we plan? , Planning for whom , Timing for plam
Select The BlankQuestion A paper prepared by Mr. P Chidambaram, titled Indian subsidies reveals that in
order to cleen its fiscal dificult ina few year, India needs to out down about50% of subsidies in ________ goods since it yields only 10% returns
Correct Answer Non-merit
Your Answer Non-merit
True/FalseQuestion Proper implementation and support of all management levels are not very
crucial for the success of HRD auditCorrect Answer False
Your Answer False
Match The FollowingQuestion Correct Answer Your Answer
Major sources of recruitment inprivate sector.
Employee recommendations andadvertisement.
Employee recommendations andadvertisement.
SANDOZ INDIA LTD. Internal Advertising is restored forall vacancies.
Internal Advertising is restored forall vacancies.
NATIONAL MACHINERYmanufacturers ltd.
Vacancy is filled in by promotingthe employees seniority, merits.
Vacancy is filled in by promotingthe employees seniority, merits.
Major sources of recruitment inpublic sector.
Scheduled tribes and scheduledcastes & employeerecommendations.
Scheduled tribes and scheduledcastes & employeerecommendations.
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Single AnswerQuestion After which stage many good organisation in India have entered
a competitive phaseCorrect Answer LiberalisationYour Answer Globalisation
Multiple Choice Single AnswerQuestion What form of resource allocation unit was originally created
to impart training retain workes through skill upgradation & prevention ofredundancy due to the technology gap?Correct Answer National Renewal FundYour Answer HRD
Multiple Choice Multiple AnswerQuestion What are the general characteristics of a Technical -
functional competence?Correct Answer Primary interest in functional work , They would like to
remain expert rather than become general managers , They consider managerial andadministrative responsibilities as avoidable irritantsYour Answer Primary interest in functional work , Such individuals start a
new business, less for making money than for creating product that could beidentified as theirs , They would like to remain expert rather than becomegeneral managers
Multiple Choice Multiple AnswerQuestion What are the uses of the ' Balanced Score Card' as a strategic
management system?Correct Answer It is used to clarify & translate vision & strategy , It
is used as a management tool. , It is used to enhance strategic feedback andlearning curves.Your Answer It is used as a management tool. , It is used as a integrative
framework tool. , It is used to enhance strategic feedback and learning curves.
Multiple Choice Multiple AnswerQuestion What are aims & objectives of HRA?Correct Answer Increase manarginal awarness of human resourcess ,
Developing new meaure of effective manpower utilzation . , Enabling a longertime horzon for planning & budgeting .Your Answer Increase manarginal awarness of human resourcess , Developing
new meaure of effective manpower utilzation . , To act as a objective measurefor rationalization programmes.
True/FalseQuestion The first HRD department in the Indian corporate sector was
started in 1975 in Larsen & Toubro (L & T).Correct Answer TrueYour Answer True
Multiple Choice Single AnswerQuestion In an emerging scenario, necessitating speed, flexibility,
quality and willing ability to change, what sort of role does human resourcepersonnel critically need to take on?Correct Answer As strategic business partnerYour Answer As strategic business partner
Select The BlankQuestion ________ leads to conflict between various departments is a
functional organisationCorrect Answer The lack of appreciation for the constraints of other
departmentYour Answer High degree of autonomy
Multiple Choice Single AnswerQuestion What forms the last phase of the 360-degree feedback exerciseCorrect Answer Individual counsellingYour Answer Leadership counselling
Match The FollowingQuestion Correct Answer Your Answer
Effective leadership Excellent relationship skills. The ability toreformulate an apparantly complicated problem into workable units.
Analytical power The ability to reformulate an apparantly complicated probleminto workable units. Excellent analytical skills.
Creative Imagination This requires vision to provide alternatives on whichfuture can be based. This requires vision to provide alternatives on whichfuture can be based.
Sense of reality The person will be able to maintain objective approach tosituation in which own personal involvement is considerable. The personwill be able to maintain objective approach to situation in which own personalinvolvement is considerable.
Multiple Choice Multiple AnswerQuestion The budget of Feb 1997 presented by Finance minister Mr. P.
Chidambaram showed a spirit of optimism & growth. What were its componentsCorrect Answer significantly reduced taxes , nationalized excise rates
, encouragement for investment in infrastructureYour Answer significantly reduced taxes , nationalized excise rates ,
encouragement for investment in infrastructure
Multiple Choice Multiple AnswerQuestion Name the various Organisational effectiveness dimensions.Correct Answer Higher productivity , Cost reduction , More profitYour Answer Higher productivity , Cost reduction , More profit
Multiple Choice Single AnswerQuestion What was the key essential objective of the changed economic
policy at the global levelCorrect Answer to integrate the Indian economy with the world economy,Your Answer to envisage a decontrolled business environment where free
market forces would be given more freedom to operate
Multiple Choice Multiple AnswerQuestion Name the data required by Manpower planning from the external
environment:Correct Answer Techology , Govt. Policies & regulations , Composition
of work forceYour Answer Techology , Govt. Policies & regulations , Composition of work
force
Multiple Choice Multiple AnswerQuestion How would the representative of consumer association be able
to make a difference in the consumerism movementCorrect Answer by participating in collective barganing , to demands
good supply of quality goods at fair practices , to demands good supply ofquality goods at fairs pricesYour Answer by participating in collective barganing , to demands good
supply of quality goods at fair practices , to demands good supply of qualitygoods at fairs prices
True/FalseQuestion Under point method, common factors to all the jobs are
identified.Correct Answer TrueYour Answer True
Multiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is
hurdle in the HRDCorrect Answer ReligiousYour Answer Political
Multiple Choice Single AnswerQuestion Accounting is a management science group, what are the
managers perceived as,Correct Answer Decision-makerYour Answer Leadership -maker
Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line
with the human resources planCorrect Answer RecruitmentYour Answer Training
Select The Blank
Question Good relationships ideally does not mean a "goodie goodie"relationship, it should be based on mutual respect & should be ________Correct Answer Functional & objectiveYour Answer Constructive
Multiple Choice Multiple AnswerQuestion Leadership is difficult to define but easy to appreciate. Name
some of the leadership qualities.Correct Answer Personal Integrity , Technical ability , MotivatorYour Answer Personal Integrity , Technical ability , Motivator , Handle
personal relations
Multiple Choice Single AnswerQuestion Five main phases make up the process of the feedback exercise,
name the PHASE 4-Correct Answer Data feeding Reports & AnalysisYour Answer Questionniare distribution
Multiple Choice Multiple AnswerQuestion Name the steps that develop strategic framework for HRDCorrect Answer Realistic employee development , Measurable employee
development , Well costed employee developmentYour Answer Realistic employee development , Measurable employee
development
Select The BlankQuestion The whole process of conducting a 360 - Degree Feedback
process in any Organisation could last about ________.Correct Answer One & half to about 3 monthsYour Answer Two & half to about 4 months
Select The BlankQuestion A major reason for resistance to re-engineering is a challenge
to the existing ________.Correct Answer hierarchyYour Answer systems
True/FalseQuestion Representatives of the consumers association besides the
representatives of employees & employers have to participate in the meeting ofcollective bargaingCorrect Answer TrueYour Answer True
Match The FollowingQuestion Correct Answer Your Answer
Major sources of recruitment in private sector. Employee recommendations andadvertisement. Employee recommendations and advertisement.
SANDOZ INDIA LTD. Internal Advertising is restored for all vacancies. Vacancyis filled in by promoting the employees seniority, merits.
NATIONAL MACHINERY manufacturers ltd. Vacancy is filled in by promoting theemployees seniority, merits. Present employees are also good sources ofsuggestions for job application.
Major sources of recruitment in public sector. Scheduled tribes and scheduledcastes & employee recommendations. Selection is done on basis of merit.
Select The BlankQuestion In one organisation the joke making rounds was that managers
came in vertically and went out ________Correct Answer HorizontallyYour Answer Horizontally
Multiple Choice Single AnswerQuestion What is the programme of allowing flexibility in handling the
type of work in various departments of the organisation in a systematic way bethe employee during his tenure of employment in an organisation?Correct Answer Flexi workYour Answer Flexischedule
Select The BlankQuestion The ________ management of the organisation is committed to
develop the competencies of employees on a continous basisCorrect Answer TopYour Answer Top
Multiple Choice Multiple AnswerQuestion Some problems are inherent in the performance Appraisal
System, they are -Correct Answer Discrimination , First impression , Central tendencyYour Answer Discrimination , First impression , Central tendency
Select The BlankQuestion The link between sense of reality and ________ is important
for proper understanding of the definition of sense of realityCorrect Answer imaginationYour Answer imagination
Multiple Choice Single AnswerQuestion Which kind of literature identifies a number of systems &
subsystems?Correct Answer HRDYour Answer HRM
Select The Blank
Question One of the feature HRD goals are, ________ is a perishablecommodityCorrect Answer LabourYour Answer Management
True/FalseQuestion The reviewer has the prime role of recording major appraisal
details.Correct Answer FalseYour Answer False
Select The BlankQuestion In no phase of business life is ________ as important as in
making promotion decesions.Correct Answer IntegrityYour Answer Integrity
True/FalseQuestion HRD audit can also be used against the HRD departmentCorrect Answer TrueYour Answer True
True/FalseQuestion Potential refers to the likelihood of the job holder making a
future contribution to the employing organisation.Correct Answer TrueYour Answer True
Multiple Choice Multiple AnswerQuestion Name the internal operational measures dealing with how well
HR practices are designed and delivered:Correct Answer Cycle time, quality & cost of HR practices , The ratio
of HR enpenses , The ratio of HR professionals to employee population.Your Answer Cycle time, quality & cost of HR practices , The ratio of HR
enpenses , The ratio of HR professionals to employee population.
Multiple Choice Multiple AnswerQuestion The traditional methods of performance appraisal lay emphasis
on the ratings of individual's personality traits such as -Correct Answer Initiative , Drive , CreativityYour Answer Initiative , Drive , Creativity , Response
Multiple Choice Single AnswerQuestion One of the importance of HRD isCorrect Answer Role clarityYour Answer Role clarity
True/False
Question Objective of performance appraisal system is to identify thedevelopmental needs of each employee.Correct Answer TrueYour Answer True
Select The BlankQuestion Generally, training need identification forms a part of
________.Correct Answer Management Appraisal SystemYour Answer Management Appraisal System
Multiple Choice Single AnswerQuestion Which system emphasis a lot on the need to motivate peopleCorrect Answer Human Resourse DevelopmentYour Answer Human Resourse Development
True/FalseQuestion Depending on the career path model of managers, some
specialised training inputs are given at pre-determined times to make him morehandling the new higher assignmentCorrect Answer TrueYour Answer True
True/FalseQuestion The main focus of attention today is the employee.Correct Answer FalseYour Answer True
Multiple Choice Multiple AnswerQuestion Why do most companies want HRD audit?Correct Answer Change of Leadership , To make HR function business-
driven , For growth & diversificationYour Answer To make HR function business-driven , For growth &
diversification , Satisfaction with a particular component
1
Subject: Human Resource ManagementPart:
Chapter: 11
Multiple Choice Single ResponseQuestion ID Question Options Is Correct1 Name the technique which determines the relevant worth of a job
with respect to other jobs.Job Analysis
Job DescriptionJob Evaluation YesJobEnlargementMultiple Choice Single Response
Question ID Question Options Is Correct2 Name the system which is simple, less expensive & less time
consuming.FactorconparisionGradingPointRanking Yes
Multiple Choice Single ResponseQuestion ID Question Options Is Correct3 What is regarded as the preventive tool in case of any differences of
opinions among the members of rating committee?Job evaluation
Job descriptionJob specification YesJob analysis
Multiple Choice Single ResponseQuestion ID Question Options Is Correct4 If supply of labor is higher than demand, which factor would be
relatively low?Price
Wage YesIncrement
# IncentiveMultiple Choice Single Response
Question ID Question Options Is Correct5 Name the person who suggested the new concept which takes into account
various key factors that will tell the overall performance of a job.Fred Luthas
Elliot Jecques YesPhilip KotlerRobbinsStephen P.Multiple Choice Single Response
Question ID Question Options Is Correct
6 Name the technique used by the point system and factorcomparison system to list the job.
Non-quantitative
Quantitative YesNon-analyticalAnalytical
Multiple Choice Single ResponseQuestion ID Question Options Is Correct7 Name one of the processes of job evaluation Select the
methodYes
Rankingsystem
2
Point methodJobEnlargementMultiple Choice Single Response
Question ID Question Options Is Correct8 Name the method where common factors to all the jobs are
identified.Factorcomparison
AnalyticalNon-analyticalPoint Yes
Multiple Choice Single ResponseQuestion ID Question Options Is Correct9 On the basis of the relat ive work in the organisation, what is the
primary purpose of job evaluation?To set wages Yes
To set pricesTo set methodsTo setprogrammesMultiple Choice Single Response
Question ID Question Options Is Correct10 What is that describes the duties of the job, authority
relationship, skills requirement, conditions of work etc.Job evaluation
JobJobJob analysis Yes
Multiple Choice Single ResponseQuestion ID Question Options Is Correct11 Under which system the process is based on persona! judgement,
and therefore tends to get influenced by personal biases.Point
Ranking YesGradingFactorcomparisionMultiple choice Single Response
Question ID Question Options Is Correct12 Which kind of inequality to a great extent affects industrial
relations?Price
QualityWage YesTechnology
Multiple Choice Single ResponseQuestion ID Question Options Is Correct13 What is it that job evaluation requires while undertaking the programme
at all stages in the organization?Controlling
Planning YesCo-ordinationCo-operation
Multiple Choice Single ResponseQuestion ID Question Options Is Correct14 Name the organized group of employees which is directly concerned with
job evaluation.Multi-union
Trade-union YesWorkers unionSupervisor'sunionMultiple Choice Single Response
Question ID Question Options Is Correct
3
15 Which is the only weapon of trade union, which the union think is takenaway by applying the Job evaluation System.
Collective co-operationCollectivenegotiation
Collectivecontrolling
Collectivebargaining
Yes
Multiple Choice Single ResponseQuestion ID Question Options Is Correct16 Under the techniques of job evaluation, which is the most widely used
method?POINT SYSTEM Yes
RANKINGJob gradingFactorcomparisionMultiple Choice Single Response
Question ID Question Options Is Correct17 Name the factor which when changes, the job evaluation system should
also change.Consumer
ManagementSellerTechnology Yes
Multiple Choice single ResponseQuestion ID Question Options Is Correct18 Under the techniques of job evaluation, which is the least method used? Job grading
FactorcomparisicnRanking system YesPoint system
Multiple Choice Single ResponseQuestion ID Question Options Is Correct
19 Grading systems require which type of system, because grading ofclerical job may be quite different from that of operative job.
Single
Double
TripleMultiple Yes
Multiple Choice Single ResponseQuestion ID Question Options Is Correct20 In which type of system are yardsticks of value for each job factor are
prepared?Point rating system Yes
Job evaluationsystemJob descriptionRanking system
Multiple Choice Single ResponseQuestion ID Question Options Is Correct21 After assigning weight to each criterion like skill, knowledge etc., the
worth of job is determined and converted to which kind of values?Monetary Yes
IncentiveQuantitativeQualitative
Multiple Choice Single ResponseQuestion !D Question Options Is Correct22 When individual job description and grade descriptions do not match
well, the evaluators classify the job using which kind of judgment?Specific
4
Non-specificSubjective YesObjective
Multiple Choice Single ResponseQuestion ID Question Options Is Correct23 Which kind of relationship does system of a job -evaluation maintain
while rating for different jobs?Variable
Equitable YesSystematicRelevant
Multiple choice Multiple ResponseQuestion ID Question Options Is Correct24 Job analysis describes variety of duties of the job, they are: Social skills
Condition of work YesSkills YesAuthorityrelationship
YesMultiple choice Multiple Response
Question ID Question Options Is Correct25 Name the various processes of job evaluation: Classify the jobs Yes
Select themethod
YesGain acceptance YesLose acceptance
Multiple Choice Multiple ResponseQuestion ID Question Options Is Correct26 Job factors used under Factor comparison method are: Mental efforts Yes
Fixed effortsPhysical efforts YesSkill needed Yes
Multiple Choice Multiple ResponseQuestion ID Question Options Is Correct27 Name the various ways through which business firms are being
helped by well designed job evaluation:Enables Co. toget data
Yes
Establishes equalwage rate for all
Yes
Systematicprocess andunderstood by allEstablishesdifferent wagerate for all theMultiple Choice Multiple Response
Question ID Question Options Is Correct28 Mention the defects of Simple ranking method: Simplicity tends
to makemeasurementsomewhat crude.
Yes
Absence of pre-determinedyardstick leadsto personal bias
Yes
All the factorsaffecting the jobare not
Yes
Some factorsaffecting the jobare considered
Multiple Choice Multiple Response
5
Question ID Question Options Is Correct29 It is said that participants should have familarity with the job to
be rated, therefore the degree of familarity has impact on whichfactor:
Accessability
Adaptability YesDecision making YesManagerialrequirementsMultiple choice Multiple Response
Question ID Question Options Is Correct30 Name the factors affecting the designing of the wage structure
area:Labour marketcondition
Yes
High marketconditionEconomic YesAdjustment andoperation ofwage structure
Yes
Multiple choice Multiple ResponseQuestion ID Question Options Is Correct
31 Job description which are prepared as part of the processwhich can be used for writing up job specifications, that canthen be used for which kind of purpose?
Training Yes
Promotion YesJob analysisJob evaluation Yes
Multiple Choice Multiple ResponseQuestion ID Question Options Is Correct32 The worth of job is determined in relation to other jobs in
terms ofResponsibility involved Yes
Efforts required YesResponsibility checkedPayment requirement
Multiple Choice Multiple ResponseQuestion ID Question Options Is Correct33 Under the point method, key jobs are selected, each sub
factor is then defined in the order of importance preferablealong a scale, factors generally considered are:
Skill Yes
Job enrichmentEfforts YesAccountability Yes
Multiple Ch6ic'e"Multiple ResponseQuestion ID Question Options Is Correct34 Ranking system measures each job in comparison with
other jobs in terms of the relative importance of thefollowing factors:
Supervision & leadership Yes
Leadership & managementCo-operation & associationoutside the line of authority
Yes
Probability & consequencesof errors
Yes
Multiple Choice Multiple ResponseQuestion ID Question Options Is Correct35 Under the grading system, name the separate geades
included:Firm
Office Yes
6
Clerical YesManagerial Yes
Multiple Choice Multiple ResponseQuestion ID Question Options !s Correct36 Mention the objectives of Job evaluation To maintain complete
description of eachoccupation in the entireplant
Yes
To promote accurateconsideration of allemployees for advancement
Yes
To promote infc rrnation forwork organization,errp'oyees section etc.
Yes
To ensure that like wagesare paid to all qualifiedemployees on unlike work.
Multiple Choice Multiple Response
Question ID Question Options Is Correct37 Mention certain weaknesses under the
grading method:It is difficult to write grade description Yes
It oversimplifies sharp differences betweendifferent jobs & different grades
Yes
It is considered to be less subjective YesIt is considered to be too subjective
Multiple Choice Multiple ResponseQuestion ID Question Options Is Correct38 Name the various steps considered under
Factor comparison system:Selection of job analysis
Allocation of correct rate to each key job YesSelection of job characteristics YesDetermination to correct rates of key jobs Yes
Multiple Choice Multiple ResponseQuestion ID Question Options Is Correct39 Under the 'Point rating system' name
the important steps mentioned:Construction of the yardsticks Yes
Price surveyWage survey YesDesigning wage structure. Yes
Multiple Choice Multiple ResponseQuestion ID Question Options Is Correct40 Name the two factors which lead people
to work:Economic Yes
OrganisingMotivation YesControlling
True /FalseQuestion ID Question Options Is Correct41 Job evaluation precedes job analysis TRUE Yes
FALSETrue / False
Question ID Question Options Is Correct42 Employee and supervisor should be
never involved while finalizing jobdescription
TRUE
FALSE YesTrue / Faise
7
Question ID Question Options Is Correct43 Ail forms of job evaluation are designed
to enable management to determine h owmuch one job should be paid ascompared to others.
TRUE Yes
FALSETrue / False
Question ID Question Options Is Correct44 When several unions exists in an
organization it becomes easy to applyjob evaluation system.
TRUE
FALSE Yes
True / FalseQuestion ID Question Options Is Correct45 Point rating system consists of designing the wage structure. TRUE Yes
FALSETrue / False
Question ID Question Option Is Correct46 The aim of the mejority of the systems of ob evaluation is to establish, on agreed
basis, the relative values of different jobs in a given plant.TRUE Yes
FALSEtrue / False
Question ID Question Option Is Correct47 A corollary of this Job evaluation principal is that for equal work there should be
unequal wage rates.TRUE
FALSE YesTrue / False
Question ID Question Options Is Correct48 Ranking system usually measures each job in comparison with other jobs in
term of relative importance of experience & education.TRUE Yes
FALSETrue /False
Question ID Question Options
Is Correct49 It is very easy to write grade description, as the number of jobs increases. TRUE
FALSE YesTrue / False
Question ID Question Option Is Correct50 When individual job description and grade description do not match well, the
evaluators classify the job using their subjective judgment.TRUE Yes
FALSETrue / False j
Question ID Question Options
Is Correct51 Under point method, common factors to all the jobs are identified. TRUE Yes
FALSETrue /False
Question ID Question Options
Is Correct52 The job falling under the same grade get different wage scale. TRUE
FALSE YesTrue /False
Question ID Question Options Is Correct
8
53 Factor comparison system consists of selection of key jobs. TRUE Yes
FALSE
Question ID Question Options is Correct54 The data obtained through job analysis are recorded on what is
known as job analysis sheet.TRUE Yes
FALSETrue/ False
Question ID Question Options Is Correct55 Trade union is a group of two people who come to strengthen their
bargaining position.TRUE
FALSE YesTrue / False
Question ID Question Options Is Correct56 The benefit of job evaluation is that it lays down the foundation for
a rational wage structureTRUE Yes
FALSESelect a Blank
Question ID Question Options Is CorrectIf standard of livinq is , it calls for higher wage
57 High Yeslowmediumbelow
Select a BlankQuestion ID Question Options Is Correct
Responsibility is much more58 Than of worker. Manager
Supervisor YesGeneralPersonnelManagerSelect a Blank
Question ID Question Options Is CorrectIn the case of there is one
59 yardstick consisting of job classes. Job Ranking
Job analysisJobEvaluationJob Grading Yes
Select a BlankQuestion ID Question Options Is Correct
All should be paid within limits60 which is given by the standards set through a wage structure. Increment
GratuityWages YesIncentive
Select a Blank
Question ID Question Options Is Correct61 The ranking system is also known as system. Non-quantitative Yes
QuantitativeQualitativeNon-qualitative
Select a Blank
9
Question ID Question Options Is Correct62 It is said that rate the job, and not the Wage
Man YesSalaryPersonnel
Select a BlankQuestion ID Question Options Is Correct
Is the rating of jobs to
63 determine their position in a job hierarchy. Job evaluation YesJob systemJob analysisJob description
Select a BlankQuestion ID Question Options Is Correct
On the basis of job elements and organizational demand anappropriate of job evaluation
64 should be selected. studytypemethod Yescourse
Select a BlankQuestion ID Question Options Is Correct
Are first established on the65 basis of job information derived from job analysis. Description
EquipmentExperiencesGrades Yes
Select a BlankQuestion ID Question Options Is Correct66 Factor comparison method is regarded as method Simple
Complex YesAppreciableLess expensive
Select a BlankQuestion ID Question Options Is Correct
While evaluating jobs,67 Where nature of work is difficult to be expressed in quantifiable
numbers.Workers
Supervisors
manegerial YesDersonnel
Select a BlankQuestion ID Question Options s Correct
Under method jobs are68 arranged from highest to lowest, in
order of their value to the organization.Point
GradingActor comparisonRanking Yes
Select a BlankQuestion ID Question Options Is Correct
10
69 The job evaluation programme onceinstalled must be continued on a basis.
Monthly
VoluntaryPermanent YesPeriodical
MatchQuestion ID Question Options Is Correct70 Definition of Job Evaluation: It is the process of analysis and assessment of
jobs to ascertain reliability, their relativelyworth using the assessment as a basis for abalanced wage structure.
Yes
/Objectives of Job Evaluation:
To determine a rate of pay for each job which isfair and equitable with relation to other jobs inthe industry.
Yes
Principles of Job Evaluation: Allows employees to discuss to discuss jobratings
Yes
Process of Job Evaluation: The basic procedure is to compare content ofjobs in relation to one author, in terms of someelements like skills, efforts etc.
Yes
The basic procedure is that, it should be writtenvery carefully as it can be used as an evidencewhile handling some grievances.The job analyst should himself observe theactual work done by the employee.
MatchQuestion ID Question Options Is Correct71 JOB RANKING In this case, the method is very simple and not
expensive.Yes
JOB GRADING In this case, there is one yardstick consisting ofjob classes.
Yes
FACTOR COMPARISON SYSTEM In this case the job factos are compared ratherthan the whole job.
Yes
POINT RATING SYSTEM In this case, it is widely used in job evaluationand also designs wage structure.
Yes
In this case, this is the first approach whichbreaks down jobs into several characteristics.
This new concept is suggested by ElliottJecques.
MatchQuestion ID Question Options Is Correct72 Non-quantitative job evaluation
category.Simple ranking and grading are placed undersuch category.
Yes
Quantitative job evaluation Point system and factor comparison methodsare placed under such category.
Yes
The beneficiaries to business firms by jobevaluation
It enables Cos. to get data in local wagesurveys to establish job classification.
Yes
Job analysis It is one of the job evaluation processes, whichfinds out relevant facts.
Yes
It is considered to be complex to cos. as it isnot understood by all.Simple ranking and point system are placedunder such category.
Match
11
Question ID Question Options Is Correct73 Job Factors enumerated as : Effort, responsibility, skill, working conditions Yes
Wage survey : It places all evaluated jobs according to point interms of money.
Yes
Designing wage structure : Similar jobs are grouped and treated as a jobclass.
Yes
Concept suggested by Elliot Jecques. It takes into account the various key factorsthat will tell the overall performance of a job.
Yes
Effort, grading, skill, working conditions.Effort, point, skill, working conditions.
Page NoChapter 1 Nature & scope of Human Resource Development
1 M.M.Khan 12 Prof Len Nadler 13 Schlem 14 Nature & Scope of HRD 15 Importance of HRD 26 HRD in India 37 Problems related to HRD Practices 38 Organisation Problems 39 General Problem 4
10 Suggestions to overcome the HRD problem in India 411 Suggestions to overcome the HRD problem in India 412 General Measures 513 Humar Resource Management (HRM) 514 Scope/Areas of HRM/Goals of HRM 615 Role / functions of HRM 716 Benchmarks or principles of HRM 817 Humar Resource Planning 918 Leap and Crine 919 De Cenzo and robbins 920 Stoner and freeman 921 HRP Procedures and aspects 922 Need and importance of HRP 923 Factors affecting HRP 1124 Limitation of HRP 1125 Job Analysis /Role Analysis 1226 Edwin B Flippe 1227 David Decenzo and stephen robbins 1228 Job analysis process / Components of Job Analysis 12,18629 Job Description 13, 18630 Job Specification 1331 uses of Job Analysis 1332 Method of Job Analysis 14
Chapter 2 New Economic policy and Human Resource Management1 Programme of economic liberalisation 192 New economic policy 193 pre-reform scenario 194 Reform process and imperatives 205 NICCO 236 reflections on the reform package 247 Liberalized india 268 Labour issue 279 Poverty 29
10 subsudes 3211 implications for human resource management 32
Chapter 3 Managing change through continuous improvement1 Challenge for the human resource manager 422 organizations responding to change 433 New Environment 44
4 Effect of competition on HRM5 benchmarking 466 benchmarking for competitive advantage 477 Ohinata 1994 488 benchmarking human resource policies and practices 499 action steps for effective benchmarking 51
10 business process reengineering 5211 action steps of re-engineering 5512 Urgency motivation 5613 humar resource accounting 5614 human resource audit 57
Chapter 4 Quality Management1 TQM Definition 612 Ron callard and gill sivyer 613 Features of TQM 624 Tenets of TQM 625 Dr. Joseph juran 626 Dr. W. Edwards demin 627 Philip B. Crosby 638 Elements of TQM 639 Implentation of TQM 63
10 Concept of TQM 6311 Need Advantage and importance of TQM 6512 Pitfalls in implementation of TQM 6613 Quality 6714 Dimensions of Quality 6715 Quality circles (QC's) 6816 Philip thomson 6817 characteristics of quality circles 6918 Process of quality circles 6919 Benefits of quality circles 7020 pitfalls of QC's 7021 Essentials of effective QC's 7022 Quality control 7123 objective of quality control 7224 quality audit for QC 7225 Need for quality audit 7326 inspection 7327 Alford and beatty 7328 sprigel and lansburgh 7329 objective of inspection 73
Chapter 5 Performance Appraisal1 objective of performance appraisal 782 format 783 Performance organizzation system of premier engineering 794 Management performance review guidelines 795 System 796 salient features 797 Period of appraisal 798 assesment routes 80
9 role of assessors and reviewers 8010 Major responsibilities duties 8011 performance 8112 critical factors and attributes 8113 Relationship and management style 8214 overall assesment 8215 record of appraisal and counselling interview 8316 Placement 8417 career progression 8418 overall remarks 8419 Training and development plant 8520 format 8521 360 degree appraisal 9722 Advantage of 360 degree feedback 9823 Orientation 10124 questionnaire distribution 10125 Monitor and follow up 10226 data feeding and reports 10327 workshop 10428 counselling 10429 Planning level 10530 implementation level 10731 results level 10732 traditional method 10833 BARS 11334 psychological appraisal 117
Chapter 6 Performance Counselling1 conditions for effective counselling 1212 performance councelling phase 1213 report building 1224 exploration 1225 action planning 1226 process involved in performance counselling 1237 feedback 1248 pre-interview preparation 1259 interview 125
Chapter 7 Potential Appraisal1 objective of the potential appraisal 1312 vital qualities 1313 analytical power 1314 creative imagination 1325 sense of reality 1336 Holistic view from a detached position 1347 approach to problems or situation 1348 spped insight 1349 action 134
10 seeing the relative nature 13511 judgement 13512 aletness 13513 effective leadership 135
14 potential 135
Chapter 8 Training and Development1 Role of trainer 1412 trainer or facilitator 1413 identification of training needs 1424 SSL technology 1425 performance appraisal 1436 career plans 1437 system introduction 1448 Apex body for need identification 1449 company 144
10 constitution of the committee 14411 supportive corporate programes 14512 training need identification through survey 14713 classifying employee 15114 training efforts 15215 training methodologies 15316 evaluate the results of training 15417 support of line manager 15418 publicise and gain visibility 15519 goal of training 155
Chapter 9 Succession Planning1 timeframe 1592 elements of succession planning 1593 promoting from within 1614 excellent succession plan 1625 unexpected succession 1636 doppelgangers pehomenon 1647 whose responsibility 165
Chapter 10 Career Planning1 Career anchors 1692 career development cycle 1703 career need assesment 1704 career opportunities 1705 need opportunity alignment 1716 plateaued employees 1717 careeodels developed by a large public sector undertaking 1718 development grade 1729 officiating assignment 173
10 understudy 17311 business group 17312 foreign assignment 17413 specialised training 17414 facilities for self development 17415 model for planned seld development 17516 self evaluation balance sheet 175
Chapter 11 Job Evaluation1 scope of application 185
2 job evaluation system 1863 job analysis and description 1864 contribution of trade union to job eveluation 1875 techniques of job eveluation 1886 hjob raning 1897 job grading 1898 factor comparison system 1909 point rating system 191
10 yardstick 19311 wage structure 19512 weightage 196
Chapter 12 Manpower Planning1 man power planning 2072 uses and benefits of manpower 2073 manpower management cycle 2084 limitation of manpower planning 2085 steps involved in manpower planning 2086 anticipating manpower needs 2087 manpower iventory 2088 expected loass bas extra needs 2099 needs for systematic manpower planning 209
10 manpower planning methods 20911 manpower planning steps 21012 selecting adequate source or recruitment 21413 internal sources 21414 external sources 21515 new vs. old blood 21616 benefits of recruiting from within 21617 benefits of using external sources 216
sources of recruitment commonly used in India 216
Chapter 13 Good HR Practice can make a difference1 good hr practices 2232 impact of good hr practices 2293 indian experience 2294 award winning HRD companies 2305 HRD and organisational effectiveness 2326 HRD & HR 235
Chapter 14 HRD Audit Basic concepts and components1 need for HRD Audit 2412 concepts of HRD Audit 2423 Role of HRD audit in business improvement 2464 methodology of HRD audit an overview 2485 LSIP 2506 Questionnare method 2517 Limitation of HRD audit 251
Chapter 15 Elements of good HRD Need for realignment1 elements of good HRD 2572 corporates strategy and business linked HRD 258
3 pareek & Rao's framework 2594 HRD in India 2615 appropriately rooted HRD 2626 approaches to evaluate the HR function and its impact 2637 balanced score card approach 2638 strategic hr framework 2659 integrative framework 265
10 Arthur anderson's Human capital appraisal approach 26711 HRD Score card 26812 HRD audit and hrd score card 270
Chapter 16 Recent Techniques in Human Resource Management1 employee for lease 2732 moon lighting by employees blue moon to full moon 2743 quarter moon lighting 2744 half moon lighting 2755 full moon lighting 2756 effect of moon lighting on HRM in future 2767 dual career groups 2768 consequences and challenges 2779 absenteeism 277
10 stress 27811 restricted freedom 27812 work sharing 27813 difficult task to line managers 27814 promotions 27815 transfers 27916 flexitime and flexiwork 27917 commitment and self-discipline 28018 effects 28019 flexiwork 28120 training and development 28221 organisation educational institutes 28222 management participation in employees organizastions 28323 influence of employees organizations 28424 need for participation 28525 nature and extent of participantion 28626 prerequisites for participation 28627 parties to participation 28728 contribution to trade union functioning 28729 possible opposition 28830 consumer participation in collective brgaining 28931 causes of disputes 29032 collaborative management multi dimensional approach 29333 Worker's participation 29434 customers participation 29535 governments participation 29536 employees proxy 29637 human resource accounting 29738 human resource meaning 29739 objections against the treatment of people as assets 29840 need for human resource accounting 298
41 current practice 30042 consequences 30043 Aims and objective of HRA 30144 method of valuation of Human resources 30145 valuation method 30346 benefits of HRA 30347 human resource accounting in India 30448 organisation politics 30549 techniques of organisational politics 30750 effects of organisation politics 30851 remedy 30852 exit policy and practice 30953 layoff 31154 voluntary retirement scheme ( VRS ) 31455 manage employee exit 31756 future of humar resource management 318
Chapter 17 Human Resource in Information Technology Industry1 best practice in an industry 3252 strategic partner 3263 employee advocate 3274 change advocate 3275 change champion 3276 compensation structure 3287 component of compensation system 3298 types of compensation 3309 60 HR prediction for 2006 333
10 FLOYD Kemske 33311 work and society 33412 workforce development 33513 definition of jobs 33614 strategic role of HR 33615 CII 22916 walkabout 15317 Grid seminar 15418 stage 17019 pfeffer 22920 successful organization 22921 job information 21122 component system of HRD 25923 multi rater 9724 flow 28525 synergy of team 6426 intel 5427 american 5428 IBM 5429 L & T 261
Subject:Human Resource Management
Part:
Chapter:11
Multiple Choice Single Response
Question IDQuestionOptionsIs Correct
1Name the technique which determines the relevant worth of a job with
respect to other jobs.Job Analysis
Job Description
Job EvaluationYes
Job Enlargement
Multiple Choice Single Response
Question IDQuestionOptionsIs Correct
2Name the system which is simple, less expensive & less time consuming.Factor conparision
Grading
Point
RankingYes
Multiple Choice Single Response
Question IDQuestionOptionsIs Correct
3What is regarded as the preventive tool in case of any differences of
opinions among the members of rating committee?Job evaluation
Job description
Job specification
Yes
Job analysis
Multiple Choice Single Response
Question IDQuestionOptionsIs Correct
4If supply of labor is higher than demand, which factor would be relatively
low?Price
WageYes
Increment
#
Incentive
Multiple Choice Single Response
Question IDQuestionOptionsIs Correct
5Name the person who suggested the new concept which takes into account
various key factors that will tell the overall performance of a job.Fred Luthas
Elliot Jecques
Yes
Philip Kotler
Robbins Stephen P.
Multiple Choice Single Response
Question IDQuestionOptionsIs Correct
6Name the technique used by the point system and factor comparison system
to list the job.Non-quantitative
QuantitativeYes
Non-analytical
Analytical
Multiple Choice Single Response
Question IDQuestionOptionsIs Correct
7Name one of the processes of job evaluation
Select the methodYes
Ranking system
Point method
Job Enlargement
Multiple Choice Single Response
Question IDQuestionOptionsIs Correct
8Name the method where common factors to all the jobs are identified.Factor comparison
Analytical
Non-analytical
PointYes
Multiple Choice Single Response
Question IDQuestionOptionsIs Correct
9On the basis of the relative work in the organisation, what is the primary
purpose of job evaluation?To set wagesYes
To set prices
To set methods
To set programmes
Multiple Choice Single Response
Question IDQuestionOptionsIs Correct
10What is that describes the duties of the job, authority relationship,
skills requirement, conditions of work etc.Job evaluation
Job programmes
Job enlargement
Job analysisYes
Multiple Choice Single Response
Question IDQuestionOptionsIs Correct
11Under which system the process is based on persona! judgement, and
therefore tends to get influenced by personal biases.Point
RankingYes
Grading
Factor comparision
Multiple choice Single Response
Question IDQuestionOptionsIs Correct
12Which kind of inequality to a great extent affects industrial relations?Price
Quality
WageYes
Technology
Multiple Choice Single Response
Question IDQuestionOptionsIs Correct
13What is it that job evaluation requires while undertaking the programme at
all stages in the organization?Controlling
PlanningYes
Co-ordination
Co-operation
Multiple Choice Single Response
Question IDQuestionOptionsIs Correct
14Name the organized group of employees which is directly concerned with job
evaluation.Multi-union
Trade-unionYes
Workers union
Supervisor's union
Multiple Choice Single Response
Question IDQuestionOptionsIs Correct
15Which is the only weapon of trade union, which the union think is taken
away by applying the Job evaluation System.Collective co-operation
Collective negotiation
Collective controlling
Collective bargainingYes
Multiple Choice Single Response
Question IDQuestionOptionsIs Correct
16Under the techniques of job evaluation, which is the most widely used
method?POINT SYSTEMYes
RANKING SYSTEM
Job grading
Factor comparision system
Multiple Choice Single Response
Question IDQuestionOptionsIs Correct
17Name the factor which when changes, the job evaluation system should also
change.Consumer
Management
Seller
TechnologyYes
Multiple Choice single Response
Question IDQuestionOptionsIs Correct
18Under the techniques of job evaluation, which is the least method used?Job grading
Factor comparisicn system
Ranking systemYes
Point system
Multiple Choice Single Response
Question IDQuestionOptionsIs Correct
19Grading systems require which type of system, because grading of clerical
job may be quite different from that of operative job.Single
Double
Triple
MultipleYes
Multiple Choice Single Response
Question IDQuestionOptionsIs Correct
20
In which type of system are yardsticks of value for each job factor areprepared?
Point rating systemYes
Job evaluation system
Job description system
Ranking system
Multiple Choice Single Response
Question IDQuestionOptionsIs Correct
21After assigning weight to each criterion like skill, knowledge etc., the
worth of job is determined and converted to which kind of values?MonetaryYes
Incentive
Quantitative
Qualitative
Multiple Choice Single Response
Question !D
QuestionOptionsIs Correct
22When individual job description and grade descriptions do not match well,
the evaluators classify the job using which kind of judgment?Specific
Non-specific
SubjectiveYes
Objective
Multiple Choice Single Response
Question IDQuestionOptionsIs Correct
23Which kind of relationship does system of a job-evaluation maintain while
rating for different jobs?Variable
EquitableYes
Systematic
Relevant
Multiple choice Multiple Response
Question IDQuestionOptionsIs Correct
24Job analysis describes variety of duties of the job, they are:Social skills
Condition of workYes
SkillsYes
Authority relationshipYes
Multiple choice Multiple Response
Question IDQuestionOptionsIs Correct
25Name the various processes of job evaluation:Classify the jobsYes
Select the methodYes
Gain acceptanceYes
Lose acceptance
Multiple Choice Multiple Response
Question IDQuestionOptionsIs Correct
26Job factors used under Factor comparison method are:Mental effortsYes
Fixed efforts
Physical effortsYes
Skill neededYes
Multiple Choice Multiple Response
Question IDQuestionOptionsIs Correct
27Name the various ways through which business firms are being helped by
well designed job evaluation:Enables Co. to get dataYes
Establishes equal wage rate for all the jobs, according to jobrequirement.
Yes
Systematic process and understood by all
Establishes different wage rate for all the jobs, according to jobrequirement.
Multiple Choice Multiple Response
Question IDQuestionOptionsIs Correct
28Mention the defects of Simple ranking method:Simplicity tends to make measurement somewhat crude.Yes
Absence of pre-determined yardstick leads to personal biasYes
All the factors affecting the job are not consideredYes
Some factors affecting the job are considered
Multiple Choice Multiple Response
Question IDQuestionOptionsIs Correct
29It is said that participants should have familarity with the job to be
rated, therefore the degree of familarity has impact on which factor:Accessability
Adaptability
Yes
Decision makingYes
Managerial requirements
Multiple choice Multiple Response
Question IDQuestionOptionsIs Correct
30Name the factors affecting the designing of the wage structure area:Labour market conditionYes
High market condition
Economic condition of the countryYes
Adjustment and operation of wage structureYes
Multiple choice Multiple Response
Question IDQuestionOptionsIs Correct
31
Job description which are prepared as part of the process which can beused for writing up job specifications, that can then be used for which kind ofpurpose?
TrainingYes
PromotionYes
Job analysis
Job evaluationYes
Multiple Choice Multiple Response
Question IDQuestionOptionsIs Correct
32The worth of job is determined in relation to other jobs in terms ofResponsibility involvedYes
Efforts requiredYes
Responsibility checked
Payment requirement
Multiple Choice Multiple Response
Question ID
QuestionOptionsIs Correct
33Under the point method, key jobs are selected, each sub factor is then
defined in the order of importance preferable along a scale, factors generallyconsidered are:
SkillYes
Job enrichment
EffortsYes
AccountabilityYes
Multiple Ch6ic'e"Multiple Response
Question IDQuestionOptionsIs Correct
34Ranking system measures each job in comparison with other jobs in terms of
the relative importance of the following factors:Supervision & leadershipYes
Leadership & management
Co-operation & association outside the line of authority Yes
Probability & consequences of errorsYes
Multiple Choice Multiple Response
Question IDQuestionOptionsIs Correct
35Under the grading system, name the separate geades included:Firm
OfficeYes
ClericalYes
ManagerialYes
Multiple Choice Multiple Response
Question IDQuestionOptions!s Correct
36Mention the objectives of Job evaluationTo maintain complete description of each occupation in the entire plantYes
To promote accurate consideration of all employees for advancement andtransfer
Yes
To promote infcrrnation for work organization, errp'oyees section etc.Yes
To ensure that like wages are paid to all qualified employees on unlikework.
Multiple Choice Multiple Response
Question IDQuestionOptionsIs Correct
37Mention certain weaknesses under the grading method:It is difficult to write grade descriptionYes
It oversimplifies sharp differences between different jobs & differentgrades
Yes
It is considered to be less subjectiveYes
It is considered to be too subjective
Multiple Choice Multiple Response
Question IDQuestionOptionsIs Correct
38Name the various steps considered under Factor comparison system:Selection of job analysis
Allocation of correct rate to each key jobYes
Selection of job characteristicsYes
Determination to correct rates of key jobsYes
Multiple Choice Multiple Response
Question IDQuestionOptionsIs Correct
39Under the 'Point rating system' name the important steps mentioned:Construction of the yardsticksYes
Price survey
Wage surveyYes
Designing wage structure.Yes
Multiple Choice Multiple Response
Question IDQuestionOptionsIs Correct
40Name the two factors which lead people to work:EconomicYes
Organising
MotivationYes
Controlling
True /False
Question IDQuestionOptionsIs Correct
41Job evaluation precedes job analysisTRUEYes
FALSE
True / False
Question IDQuestionOptionsIs Correct
42Employee and supervisor should be never involved while finalizing job
descriptionTRUE
FALSEYes
True / Faise
Question IDQuestionOptionsIs Correct
43Ail forms of job evaluation are designed to enable management to determine
how much one job should be paid as compared to others.TRUEYes
FALSE
True / False
Question IDQuestionOptionsIs Correct
44When several unions exists in an organization it becomes easy to apply job
evaluation system.TRUE
FALSEYes
True / False
Question IDQuestionOptionsIs Correct
45Point rating system consists of designing the wage structure.TRUEYes
FALSE
True / False
Question IDQuestionOptionsIs Correct
46The aim of the mejority of the systems of ob evaluation is to establish,
on agreed basis, the relative values of different jobs in a given plant.TRUEYes
FALSE
true / False
Question IDQuestionOptionsIs Correct
47A corollary of this Job evaluation principal is that for equal work there
should be unequal wage rates.TRUE
FALSEYes
True / False
Question IDQuestionOptionsIs Correct
48
Ranking system usually measures each job in comparison with other jobs interm of relative importance of experience & education.
TRUEYes
FALSE
True /False
Question IDQuestionOptionsIs Correct
49It is very easy to write grade description, as the number of jobs
increases.TRUE
FALSEYes
True / False
Question IDQuestionOptionsIs Correct
50When individual job description and grade description do not match well,
the evaluators classify the job using their subjective judgment.TRUEYes
FALSE
True / False
j
Question IDQuestionOptionsIs Correct
51Under point method, common factors to all the jobs are identified.TRUEYes
FALSE
True /False
Question IDQuestionOptionsIs Correct
52The job falling under the same grade get different wage scale.TRUE
FALSEYes
True /False
Question IDQuestionOptionsIs Correct
53Factor comparison system consists of selection of key jobs.TRUEYes
FALSE
Question IDQuestionOptionsis Correct
54The data obtained through job analysis are recorded on what is known as
job analysis sheet.TRUEYes
FALSE
True/ False
Question IDQuestionOptionsIs Correct
55Trade union is a group of two people who come to strengthen their
bargaining position.TRUE
FALSEYes
True / False
Question IDQuestionOptionsIs Correct
56The benefit of job evaluation is that it lays down the foundation for a
rational wage structureTRUE
Yes
FALSE
Select a Blank
Question IDQuestionOptionsIs Correct
If standard of livinq is , it calls for higher wage
57
HighYes
low
medium
below
Select a Blank
Question IDQuestionOptionsIs Correct
Responsibility is much more
58Than of worker.Manager
SupervisorYes
General Manager
Personnel Manager
Select a Blank
Question IDQuestionOptionsIs Correct
In the case of there is one
59yardstick consisting of job classes.Job Ranking
Job analysis
Job Evaluation
Job GradingYes
Select a Blank
Question IDQuestionOptionsIs Correct
All should be paid within limits
60which is given by the standards set through a wage structure.Increment
Gratuity
WagesYes
Incentive
Select a Blank
Question IDQuestionOptionsIs Correct
61The ranking system is also known as system.Non-quantitativeYes
Quantitative
Qualitative
Non-qualitative
Select a Blank
Question IDQuestionOptionsIs Correct
62It is said that rate the job, and not theWage
ManYes
Salary
Personnel
Select a Blank
Question IDQuestionOptionsIs Correct
Is the rating of jobs to
63determine their position in a job hierarchy.Job evaluationYes
Job system
Job analysis
Job description
Select a Blank
Question IDQuestionOptionsIs Correct
On the basis of job elements and organizational demand an appropriate ofjob evaluation
64should be selected.study
type
methodYes
course
Select a Blank
Question IDQuestion
OptionsIs Correct
Are first established on the
65basis of job information derived from job analysis.Description
Equipment
Experiences
GradesYes
Select a Blank
Question IDQuestionOptionsIs Correct
66Factor comparison method is regarded as methodSimple
ComplexYes
Appreciable
Less expensive
Select a Blank
Question IDQuestionOptionsIs Correct
While evaluating jobs,
67Where nature of work is difficult to be expressed in quantifiable numbers.Workers
Supervisors
manegerialYes
Dersonnel
Select a Blank
Question IDQuestionOptionss Correct
Under method jobs are
68arranged from highest to lowest, in order of their value to the
organization.Point
Grading
Actor comparison
RankingYes
Select a Blank
Question IDQuestionOptionsIs Correct
69The job evaluation programme once installed must be continued on a basis.Monthly
Voluntary
PermanentYes
Periodical
Match
Question IDQuestionOptionsIs Correct
70Definition of Job Evaluation:It is the process of analysis and assessment of jobs to ascertain
reliability, their relatively worth using the assessment as a basis for abalanced wage structure.
Yes
/Objectives of Job Evaluation:
To determine a rate of pay for each job which is fair and equitable withrelation to other jobs in the industry.
Yes
Principles of Job Evaluation:Allows employees to discuss to discuss job
ratingsYes
Process of Job Evaluation:The basic procedure is to compare content of jobs in relation to one
author, in terms of some elements like skills, efforts etc.Yes
The basic procedure is that, it should be written very carefully as it canbe used as an evidence while handling some grievances.
The job analyst should himself observe the actual work done by theemployee.
Match
Question IDQuestionOptionsIs Correct
71JOB RANKINGIn this case, the method is very simple and not expensive.Yes
JOB GRADINGIn this case, there is one yardstick consisting of job classes.Yes
FACTOR COMPARISON SYSTEMIn this case the job factos are compared rather than the whole job.Yes
POINT RATING SYSTEMIn this case, it is widely used in job evaluation and also designs wage
structure.Yes
In this case, this is the first approach which breaks down jobs intoseveral characteristics.
This new concept is suggested by Elliott Jecques.
Match
Question IDQuestionOptionsIs Correct
72Non-quantitative job evaluation category.Simple ranking and grading are placed under such category.Yes
Quantitative job evaluationPoint system and factor comparison methods are placed under such category.Yes
The beneficiaries to business firms by job evaluationIt enables Cos. to get data in local wage surveys to establish job
classification.Yes
Job analysisIt is one of the job evaluation processes, which finds out relevant facts.Yes
It is considered to be complex to cos. as it is not understood by all.
Simple ranking and point system are placed under such category.
Match
Question IDQuestionOptionsIs Correct
73Job Factors enumerated as :Effort, responsibility, skill, working conditionsYes
Wage survey :It places all evaluated jobs according to point in terms of money.Yes
Designing wage structure :Similar jobs are grouped and treated as a job class.Yes
Concept suggested by Elliot Jecques.It takes into account the various key factors that will tell the overall
performance of a job.Yes
Effort, grading, skill, working conditions.
Effort, point, skill, working conditions.
HRM_2 - SenthilTrue/FalseQuestion The data obtained through job analysis are recorded on what is
known as job analysis sheet.Correct Answer TrueYour Answer TrueMultiple Choice Single AnswerQuestion Which kind of literature identifies a number of systems &
subsystems?Correct Answer HRDYour Answer HRDSelect The BlankQuestion A fee market economy demands a transparent set of laws
and________somthething that the archaic Indian judical system is ill-equippedtocope withCorrect Answer quick disposal of litigationYour Answer a set of social security legislationMultiple Choice Multiple AnswerQuestion Essentials of effective QC's :-Correct Answer Prompt approval , Regular communication , Unconditional
supportYour Answer Prompt approval , Regular communication , Unconditional
supportMultiple Choice Multiple AnswerQuestion It is said that versality will be the key factor in
determining employee value with following factors :Correct Answer Technology , Leadership , MotivationYour Answer Technology , Leadership , MotivationTrue/FalseQuestion The job falling under the same grade get different wage scale.Correct Answer FalseYour Answer TrueSelect The BlankQuestion Under Voluntary retirement scheme income tax benefits for
employees who have accepted the scheme are however , valid only for payouts ofupto ________Correct Answer Rs. 5 lakhYour Answer Rs. 5 lakhMultiple Choice Multiple AnswerQuestion Some questions that every corporation needs to address are as
follows:-Correct Answer How well are HR practices linked to business goals , Are
good HR practices & HRD systems & processed being designed , Are the systemsinternally sound consistent & relevantYour Answer How well are HR practices linked to business goals , Are good
HR practices & HRD systems & processed being designed , Are the systemsinternally sound consistent & relevantTrue/FalseQuestion If the assessee is transferred after Feb. the immediate
superior will complete the appraisal as at 31st Aug.Correct Answer FalseYour Answer TrueMultiple Choice Single AnswerQuestion What is the programme of allowing flexibility in handling the
type of work in various departments of the organisation in a systematic way bethe employee during his tenure of employment in an organisation?Correct Answer Flexi work
Your Answer FlexitimeTrue/FalseQuestion Through consumers participation in management, consumer will
lose their rights through served techniqueCorrect Answer FalseYour Answer FalseMultiple Choice Multiple AnswerQuestion Performance counselling refers to the help provided by a
manager to his subordinates, it attempts to help the employee in.-Correct Answer Supportive atmosphere , Empethetic atmosphere , Setting
goalsYour Answer Supportive atmosphere , Empethetic atmosphere , Setting goalsTrue/FalseQuestion Monitoring and Follow-up follows the distribution of
questionnaires to all assessors.Correct Answer TrueYour Answer TrueSelect The BlankQuestion In a re-engineering programme, when a process changes so does
the ________ of the concerned employee.Correct Answer job profileYour Answer job profileMultiple Choice Single AnswerQuestion Under the pre-Interview preparation it is useful to note the
key pointsCorrect Answer PaperYour Answer PaperMultiple Choice Single AnswerQuestion Which system emphasis a lot on the need to motivate peopleCorrect Answer Human Resourse DevelopmentYour Answer Human Resourse DevelopmentSelect The BlankQuestion The whole process of conducting a 360 - Degree Feedback
process in any Organisation could last about ________.Correct Answer One & half to about 3 monthsYour Answer One & half to about 3 monthsSelect The BlankQuestion ________ is the example of the balanced score card
applications in some companies.Correct Answer AT & TYour Answer AT & TSelect The BlankQuestion A strong ________ can have a lasting effect and provide
sustenance to an organisation.Correct Answer CultureYour Answer VisionMultiple Choice Multiple AnswerQuestion Within the establishment stage of the career development
cycle, what are very important occasions for a young employee?Correct Answer The first promotion , Successfully completed asignment ,
The first performance appraisalYour Answer The first promotion , Successfully completed asignment , The
first performance appraisalSelect The BlankQuestion ________ is known not to hold overly one-sided views.Correct Answer JudgementYour Answer Judgement
Select The BlankQuestion ________ phase involves generating confidence in the employee
to open up and frankly share his perceptions, feeling etc.Correct Answer Rapport buildingYour Answer Rapport buildingMatch The Following
Question Correct Answer Your Answer
Group goals Vs. Organisational goals Course organisational PoliticsCourse organisational Politics
Better decisions about people based on improved information system HRAbenefits HRA benefits
Standard cost method value of human resources for accounting purposesvalue of human resources for accounting purposes
It is "endomic to every organisation regadless of size, funtion or character ofwonership Organisational politidering HRA model
Multiple Choice Single AnswerQuestion The Main contribution of HRD audit is to focus onCorrect Answer Value-adding HRDYour Answer Value-function HRDSelect The BlankQuestion The ________ provide resources to approved employment schemes
in the organised & marginised sectorsCorrect Answer Employment Generation FundYour Answer National Renewal Grant FundMultiple Choice Single AnswerQuestion Traditionally, human resources has been perceived as,Correct Answer BureacraticYour Answer Lazziz-faireMultiple Choice Multiple AnswerQuestion How can the limitations/ misgivings of management
participation in employees organisations be overcome ?Correct Answer by gaining the confidence of union leaders from the
initail stages , managements should educate the members about the concept &value in strenghening union functioning , minimising misunderstandingsYour Answer by gaining the confidence of union leaders from the initail
stages , managements should educate the members about the concept & value instrenghening union functioning , minimising misunderstandingsSelect The BlankQuestion Federation & union at all levels are managed on the lines of
management of ________Correct Answer A political bodyYour Answer A social organisationMultiple Choice Single AnswerQuestion HR managers to gurantee their viability need to think
themselves as -Correct Answer Strategic partnersYour Answer Strategic partnersMultiple Choice Multiple AnswerQuestion What are the general characteristics of a Technical -
functional competence?
Correct Answer Primary interest in functional work , They would like toremain expert rather than become general managers , They consider managerial andadministrative responsibilities as avoidable irritantsYour Answer Primary interest in functional work , They would like to
remain expert rather than become general managers , They consider managerial andadministrative responsibilities as avoidable irritantsMultiple Choice Single AnswerQuestion Which practices are service related and human resources
related?Correct Answer OrganisationalYour Answer OrganisationalTrue/FalseQuestion Organizations gear most of their management succession
activities to the immediate past.Correct Answer FalseYour Answer FalseMultiple Choice Multiple AnswerQuestion Name the three performance counselling phase.-Correct Answer Rapport building , Exploration , Action PlanningYour Answer Rapport building , Exploration , Action PlanningSelect The BlankQuestion In the interview method of training-need identification
interviews must clearly distinguish between immediate training needs to improvepresent performance & ________.Correct Answer Development needs for growthYour Answer Development needs for growthTrue/FalseQuestion HRD should be series of adhoc decisions and practices.Correct Answer FalseYour Answer FalseTrue/FalseQuestion Increased acceptance of feedback appraisal system is that as
large no. of managers work with wide range of other people, it becomes difficultfor a single manager to accurately assess their contribution.Correct Answer TrueYour Answer TrueMultiple Choice Single AnswerQuestion In the stage of career development cycle which out of the
following approach should be adopted to bridge the gap? Alternatives for thetraining should include a -Correct Answer "Swim or Sink approach"Your Answer Job rotationMultiple Choice Multiple AnswerQuestion In an interview Method of Training Need identification, what
do the Questions asked need to outline?Correct Answer Inputs expected from the Training Department , To prove
weakness & strengths of individuals , Opportunities available to overcome suchweaknesses.Your Answer Inputs expected from the Training Department , To prove
weakness & strengths of individuals , Opportunities available to overcome suchweaknesses.Multiple Choice Single AnswerQuestion Accounting is a management science group, what are the
managers perceived as,Correct Answer Decision-makerYour Answer Decision-makerMatch The Following
Question Correct Answer Your Answer
Continued self development A leadership quality A leadership quality
"Working on your liabilities" Life long mission Life long mission
Assignment to some important task force or committee Offsetting Plateauingeffect Officiating Assignment
Need-opportunity Alignment Crucial role played by HRD Success formula
Multiple Choice Multiple AnswerQuestion Name the internal operational measures dealing with how well
HR practices are designed and delivered:Correct Answer Cycle time, quality & cost of HR practices , The ratio
of HR enpenses , The ratio of HR professionals to employee population.Your Answer Cycle time, quality & cost of HR practices , The ratio of HR
enpenses , The ratio of HR professionals to employee population.Multiple Choice Multiple AnswerQuestion Under HRD, name the factors that act as motivating forcesCorrect Answer Job enrichment , Informal organisation , Participative
managementYour Answer Job enrichment , Informal organisation , Participative
managementTrue/FalseQuestion The reviewer has the prime role of recording major appraisal
details.Correct Answer FalseYour Answer FalseTrue/FalseQuestion Trade union is a group of two people who come to strengthen
their bargaining position.Correct Answer FalseYour Answer TrueMultiple Choice Multiple AnswerQuestion Member ship of the nation wide consumer councils (as formed by
the Government) would comprise representative ofCorrect Answer various ministeries , manufactures of commerce , cost
account & ConsumerYour Answer employess organisations , manufactures of commerce , cost
account & Consumer
Multiple Choice Single AnswerQuestion Participation of management' representatives in the trade
unions meetings particularly at the time of industrial dispute help both theparties -Correct Answer To exchange their contradictory viewsYour Answer To exchange their contradictory viewsMultiple Choice Single AnswerQuestion What is it that Moon-lighting by employees, if extensively
part taken, affect Human Resource Manager in the future adversely?Correct Answer Disharmony in individual & organisational goal balance.Your Answer Disharmony in individual & organisational goal balance.
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
True/FalseQuestion The modern HR function has HRD at its core.Correct Answer TrueYour Answer True
Multiple Choice Multiple AnswerQuestion A key HR role in the firm will be multidisciplinary consulting
around -Correct Answer Individual , Team , Business unitYour Answer Business unit
Multiple Choice Single AnswerQuestion The liberalization swept through the nation bringing in a new era
which compelled Indian business to value up from shumber & reassess itsassumption. The characterstics were that ofCorrect Answer a complete or perish situationYour Answer an open economy
Select The BlankQuestion No worker employed in any industry who has been in continuous
service for more than ________ , can be retrenched until prior permission fromthe govt. to retrench in undertakings employing more than 100 peopleCorrect Answer 1 yearYour Answer 90 days
Select The BlankQuestion ________ is the pay which the employee gets based on his
performance in the company as per his set role and responsibilities.Correct Answer Merit PayYour Answer Compensation
Multiple Choice Single AnswerQuestion Which system emphasis a lot on the need to motivate peopleCorrect Answer Human Resourse DevelopmentYour Answer Human Resourse Development
Multiple Choice Multiple AnswerQuestion List the measures to overcome the HRD problems in IndiaCorrect Answer Govt. to take steps to alleviate poverty , Govt. to take
steps to accelarate economic development , People to practice religioustoleranceYour Answer Govt. to take steps to alleviate poverty , Govt. to take steps
to accelarate economic development , People to practice religious tolerance
Multiple Choice Single AnswerQuestion The belief that a human resource, when put through different
management development programmes, is converted into a good management resourcesis supported by which common approach?Correct Answer Manufacturing approachYour Answer Custodian approach
Multiple Choice Multiple AnswerQuestion Name the three phases of recruitment process:Correct Answer Planning , Implementing , EvaluatingYour Answer Implementing , Evaluating , Screening
Select The BlankQuestion ________ is a difficult exercise, therefore it should be done with
care.Correct Answer Potential appraisalYour Answer Performance appraisal
Select The BlankQuestion On the basis of job elements and organisational demand an
appropriate ________ of job evaluation should be selected.Correct Answer methodYour Answer study
Select The BlankQuestion ________ is the example of the balanced score card applications in
some companies.Correct Answer AT & TYour Answer AT & T
True/FalseQuestion It can be enagued that globalization has reduced poverty in India
and China, home to move that half a billion of the world's poor income groupCorrect Answer TrueYour Answer True
Match The FollowingQuestion Correct Answer Your Answer
Long range Beyond 5 years Beyond 5 years
Business plans Data from within the organization Data from within theorganization
Immediate Within 1 year Within 1 year
Intermediate 1 year to 5 years 1 year to 5 years
Multiple Choice Single AnswerQuestion What is regarded as the preventive tool in case of any differences
of opinions among the members of rating committee.Correct Answer Job specificationYour Answer Job specification
Multiple Choice Multiple AnswerQuestion Name the internal operational measures dealing with how well HR
practices are designed and delivered:Correct Answer Cycle time, quality & cost of HR practices , The ratio of HR
enpenses , The ratio of HR professionals to employee population.Your Answer Cycle time, quality & cost of HR practices , The ratio of HR
professionals to employee population.
Multiple Choice Single AnswerQuestion Participation of management' representatives in the trade unions
meetings particularly at the time of industrial dispute help both the parties -Correct Answer To exchange their contradictory viewsYour Answer To exchange their contradictory views
Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line with
the human resources planCorrect Answer RecruitmentYour Answer Recruitment
True/FalseQuestion Eight members is considered to be the norm as to the no. of members
constituting a QC-Correct Answer TrueYour Answer True
Multiple Choice Multiple AnswerQuestion Under HRD, name the factors that act as motivating forcesCorrect Answer Job enrichment , Informal organisation , Participative
managementYour Answer Job enrichment , Informal organisation , Participative
management
Multiple Choice Single AnswerQuestion One of the importance of HRD isCorrect Answer Role clarityYour Answer Training clarity
Select The BlankQuestion Analysis of ________ data can give a lot of insights into the HRD
assets and liabilities of the companyCorrect Answer SecondaryYour Answer Secondary
Multiple Choice Single AnswerQuestion At a US based industrial design firm there is no position as a head
or chief, instead, importance is given to hiring the right people for therights. This policy emulates which concept?Correct Answer Self actualization at the work place.Your Answer Self actualization at the work place.
Multiple Choice Single AnswerQuestion Name the technique used by the point system and factor comparison
system to list the job.Correct Answer QuantitativeYour Answer Quantitative
Select The BlankQuestion One of the feature HRD goals are, ________ is a perishable
commodityCorrect Answer LabourYour Answer Labour
Multiple Choice Multiple AnswerQuestion Leadership is difficult to define but easy to appreciate. Name some
of the leadership qualities.Correct Answer Personal Integrity , Technical ability , MotivatorYour Answer Personal Integrity , Technical ability , Motivator
Multiple Choice Single Answer
Question Name the person who suggested the new concept which takes intoaccount various key factors that will tell the overall performance of a job.Correct Answer Elliot JecquesYour Answer Fred Luthas
Select The BlankQuestion ________ means providing the employee with necessary tools &
authority to overcome obstacles to achieving goals.Correct Answer Employee empowermentYour Answer Employee empowerment
Multiple Choice Single AnswerQuestion After which stage many good organisation in India have entered a
competitive phaseCorrect Answer LiberalisationYour Answer Globalisation
True/FalseQuestion Performance development plan is set for the employee by his
immediate boss.Correct Answer TrueYour Answer True
True/FalseQuestion Workers and trade unions never praticipate in the management of
human resourcesCorrect Answer FalseYour Answer False
Select The BlankQuestion ________ assignment can also be recommended for career development.Correct Answer RotationalYour Answer Rotational
Multiple Choice Single AnswerQuestion Accounting is a management science group, what are the managers
perceived as,Correct Answer Decision-makerYour Answer Decision-maker
True/FalseQuestion Analysis of secondary data can give a lot of insights into the HRD
assets & liabilities of the companyCorrect Answer TrueYour Answer False
True/FalseQuestion Implementation level deals with the actual conduct of the appraisal
process.Correct Answer TrueYour Answer True
True/FalseQuestion Establishment of trade unions by workers in small industries is not
commonCorrect Answer FalseYour Answer True
Multiple Choice Single AnswerQuestion Whose development plays an integral part in a Company today.Correct Answer EmployeeYour Answer Employee
Select The BlankQuestion Financial difficulties , accumulation of stock , expiry of license
or lease & exhaustion of natural resources are not considered valid reasons forclosure as there are ________Correct Answer avoidable circumstancesYour Answer beyond the contrast of the employer
True/FalseQuestion The relationship between good HR practices and organisational
effectiveness is very simple.Correct Answer FalseYour Answer False
Select The BlankQuestion ________ manpower plan need the involvement of top management as
well as HR exports.Correct Answer StrategicYour Answer Strategic
Multiple Choice Multiple AnswerQuestion Essentials of effective QC's :-Correct Answer Prompt approval , Regular communication , Unconditional
supportYour Answer Prompt approval , Regular communication , Unconditional support
Multiple Choice Multiple AnswerQuestion Highly successful functional benchmarking models developed by the
Japenese have been adopted the world over. Name some of Matsushita's Systems ofbenchmarking?Correct Answer Just in Time (JIT) , Point of Sale (POS) system , System of
divisions (Profit centres) within a centralized banking systemYour Answer Just in Time (JIT) , Work Force Solutions (WFS) system , System
of divisions (Profit centres) within a centralized banking system
Match The FollowingQuestion Correct Answer Your Answer
Need for HRD Audit It attempts to find out the future HRD needs of the companyafter assessing the current HRD activities & inputs If helps in changes in thestyles of the lower management
Limitation of HRD Audit It does not give evaluation of individuals but focuseson unit and systems. It gives evaluation of individuals but does not focus onunit and systems.
Definition of HRD Audit It is a comprehensive evaluation of the current HRDstrategies structure, systems styles and skills in the business plans of acompany It is a comprehensive evaluation of the current HRD strategiesstructure, systems styles and skills in the business plans of a company
Role of HRD Audit in business improvement It helps in changes in the styles ofthe top management It attempts to find out the future HRD needs of the companyafter assessing the current HRD activities & inputs
Multiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is hurdle
in the HRDCorrect Answer ReligiousYour Answer Religious
Multiple Choice Multiple AnswerQuestion What are the needs for Quality Audit?Correct Answer It provides a benchmarkas to the performance of the quality
system. , It constitutes a permanent record of the progress in achieving thegoals of quality. , It facilitates and encourages supplier qualitycertificationsystems.Your Answer It provides a benchmarkas to the performance of the quality
system. , It acts as an appraisal system to gauge the performance of the TQMprocesses. , It constitutes a permanent record of the progress in achieving thegoals of quality.
Multiple Choice Multiple AnswerQuestion Name the steps that develop strategic framework for HRDCorrect Answer Realistic employee development , Measurable employee
development , Well costed employee developmentYour Answer Realistic employee development , Measurable employee development
, Well costed employee development
Multiple Choice Single AnswerQuestion When do managers lose faith in the fairness of the top management.Correct Answer Promoting from outsideYour Answer Promoting from outside
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Multiple AnswerQuestion What includes in Salary Survey ?Correct Answer Inflation indicators , Salary budget averages , Average salariesYour Answer Average Compensation , Salary budget averages , Average salaries
Select The BlankQuestion HRD means competence building, commitment building, and ________ building.Correct Answer cultureYour Answer competition
Multiple Choice Single AnswerQuestion Accounting is a management science group, what are the managers perceived as,Correct Answer Decision-makerYour Answer Decision-maker
True/FalseQuestion Objective of performance appraisal system is to identify the developmental needs of each
employee.Correct Answer TrueYour Answer True
Select The BlankQuestion A strategy based on superior service is very powerful as the ________ is highCorrect Answer value addedYour Answer competitiveness
Multiple Choice Multiple AnswerQuestion Some questions that every corporation needs to address are as follows:-Correct Answer How well are HR practices linked to business goals , Are good HR practices & HRD
systems & processed being designed , Are the systems internally sound consistent & relevantYour Answer How well are HR practices linked to business goals , Are good HR practices & HRD
systems & processed being designed , Are the systems internally sound consistent & relevant
True/FalseQuestion Counselling involves a one to one discussion between the participant and administrator.Correct Answer TrueYour Answer True
Select The BlankQuestion ________ are the visible amounts given for fertilizers export promotion, etc.Correct Answer Explicit subsidiesYour Answer Value added Tax
True/FalseQuestion Transfer of technology does not mean merely shifting technology from one plance to anotherCorrect Answer TrueYour Answer True
True/FalseQuestion An employee who is categorised as Dead wood is one who has absolutely no potential for
growth & should be included in a rationalization programme.Correct Answer FalseYour Answer False
True/FalseQuestion It is viewed that customer should be treated as a kingCorrect Answer TrueYour Answer False
Multiple Choice Multiple AnswerQuestion According to Dr. George S. Odiorne employees can be commonly classified as -Correct Answer Stars , Dead wood , Problem childrenYour Answer Stars , Dead wood , Burnouts
Select The BlankQuestion Stephen Knauf defined HRA as " the measurement & ________ of Human organisational
inputs such as recruitment , training experience & commitmentCorrect Answer QualificationYour Answer Qualification
Multiple Choice Multiple AnswerQuestion Name the three aspects of manpower planning:Correct Answer Who should plan? , Planning for whom , Timing for plamYour Answer Why should we plan? , Who should plan? , Planning for whom
Multiple Choice Multiple AnswerQuestion What are the limitations of HRD Audits?Correct Answer Becoming more of a political game than a genuine effort for improvement. , Failures of
implementations , Does not give evaluation of indiveduals but focuses on unit & systemsYour Answer Becoming more of a political game than a genuine effort for improvement. , Failures of
implementations , Does not give evaluation of indiveduals but focuses on unit & systems
Select The BlankQuestion Good relationships ideally does not mean a "goodie goodie" relationship, it should be based on
mutual respect & should be ________Correct Answer Functional & objectiveYour Answer National
Multiple Choice Multiple AnswerQuestion What are the common features of a managerial walkabouts?Correct Answer The period of the walkabout is sufficiently long. , The student is left on his own to
successfully complete his walkabout. , Performance is judged only on the basis of the final result obtained.Your Answer The student is left on his own to successfully complete his walkabout. , When faced with
severe challenges he may consult a walkabout specialist guide , Performance is judged only on the basis ofthe final result obtained.
Multiple Choice Single AnswerQuestion Name the type of questions hindering communicationCorrect Answer TestingYour Answer Leading
Multiple Choice Single AnswerQuestion One of the importance of HRD isCorrect Answer Role clarityYour Answer System clarity
Multiple Choice Single AnswerQuestion The capacity to take considerable responsibility, ability to influence and control others and
skills in problem solving primarily show :Correct Answer Managerial competence
Your Answer Technical-functional competence
True/FalseQuestion HRD audit can give significant inputs about existing stage of accountability of employees.Correct Answer TrueYour Answer True
Match The FollowingQuestion Correct Answer Your Answer
A (POS) system An organisational Benchmarking Technique Re-engineering requisites for success.
Effective leadership, organisational readiness & style of implementation. Re-engineering requisites forsuccess. Human Resource Accounting (HRA)
"The attitude of a learner" Successful Benchmarking Generic Benchmarking
Analysis of various systems or functions common across different types of industry. GenericBenchmarking An organisational Benchmarking Technique
Multiple Choice Single AnswerQuestion What is the general principle (as per P.A.S policy of premier) of Assessment Routes?Correct Answer 2nd Assessor-superior of first assessor, 2nd Assessor- superior of the 1st assessorYour Answer 1st Assessor-immediate superior, 2nd Assessor HR manager
Multiple Choice Single AnswerQuestion In an employees organisation the flow of decisions fom the Working Committee flows to -Correct Answer President / Secretary of Branch UnionYour Answer Working Committee
Select The BlankQuestion While evaluating ________ jobs, where nature of work is difficult to be expressed in
quantifiable numbers.Correct Answer manegerialYour Answer manegerial
Multiple Choice Multiple AnswerQuestion Under the grading system, name the separate geades included:Correct Answer Office , Clerical , ManagerialYour Answer Office , Clerical , Managerial
Select The BlankQuestion In one organisation the joke making rounds was that managers came in vertically and went out
________Correct Answer HorizontallyYour Answer Horizontally
True/FalseQuestion Performance development plan is set for the employee by his immediate boss.Correct Answer TrueYour Answer True
Multiple Choice Multiple AnswerQuestion Performance counselling refers to the help provided by a manager to his subordinates, it
attempts to help the employee in.-
Correct Answer Supportive atmosphere , Empethetic atmosphere , Setting goalsYour Answer Supportive atmosphere , Setting goals
Multiple Choice Single AnswerQuestion What does a Supervisory Skill Level Survey entaial?Correct Answer Method of measuring training needs of a Co's supervisors through well designed
psychometric testsYour Answer Methods of objectively developing the soft skills of the supervisors
Select The BlankQuestion ________ is route to be followed in order to realise vision and overall purpose.Correct Answer StrategyYour Answer Goals
Multiple Choice Multiple AnswerQuestion Name the other components that HRD discovered and brought up as newer subsystems:Correct Answer Job rotation , Quality circles , Task forcesYour Answer Job rotation , Task forces , Motivation forces
Multiple Choice Multiple AnswerQuestion What were the features of globalization in the Indian content?Correct Answer Expansion of business globally , Global market accessability , Global orientation of
organisational structureYour Answer Expansion of business globally , Global market accessability , Global orientation of
organisational structure
Multiple Choice Single AnswerQuestion Name the technique used by the point system and factor comparison system to list the job.Correct Answer QuantitativeYour Answer Analytical
True/FalseQuestion Analysis of secondary data can give a lot of insights into the HRD assets & liabilities of the
companyCorrect Answer TrueYour Answer True
Multiple Choice Multiple AnswerQuestion What are the factors that warrant the attention for successful implementation?Correct Answer Feedback management , Action planning , Reinforcement of new behaviourYour Answer Feedback management , Action planning , Feedback analysis
True/FalseQuestion The first HRD department in the Indian corporate sector was started in 1975 in Larsen &
Toubro (L & T).Correct Answer TrueYour Answer True
Select The BlankQuestion A paper prepared by Mr. P Chidambaram, titled Indian subsidies reveals that in order to cleen
its fiscal dificult ina few year, India needs to out down about 50% of subsidies in ________ goods since ityields only 10% returns
Correct Answer Non-meritYour Answer Merit
Multiple Choice Single Answer
Question On what grounds are training sessions normally criticised?Correct Answer Trainers conduct the programme on the basis of what they know rather than what the
trainees needYour Answer They do not provide overall rounding of the individual
Match The FollowingQuestion Correct Answer Your Answer
An efficient plant layout & a good menchmark Ford Motors Benchmarking
Simple act of comparision & learning for organisational improvement Benchmarking Ford Motors
The Malcolm Bridge National Quality Award Xerox (1989) Xerox (1989)
Japanese firms had ling been benchmarking other companies, many of them American Ohirata (1994)Ohirata (1994)
Select The BlankQuestion Employer has to pay ________ of the basic wages to the employees during the lay off periodCorrect Answer 0.5Your Answer 0.45
Multiple Choice Single AnswerQuestion Name the method where common factors to all the jobs are identified.Correct Answer PointYour Answer Factor comparison
Multiple Choice Single AnswerQuestion At a certain stage the upword mobility stops for many employees. This is inescapable in view
of pyramid organisation structure. This phenomenon is called :Correct Answer PlateauingYour Answer Stage of decline
Select The BlankQuestion In ________ company, there is no sophisticated or detailed manpower planning done covering
the current and future needs of the entire organisation.Correct Answer LARSEN & TUBRO LTD.Your Answer LARSEN & TUBRO LTD.
Multiple Choice Multiple AnswerQuestion How can the limitations/ misgivings of management participation in employees organisations
be overcome ?Correct Answer by gaining the confidence of union leaders from the initail stages , managements should
educate the members about the concept & value in strenghening union functioning , minimisingmisunderstandings
Your Answer by gaining the confidence of union leaders from the initail stages , managements shouldeducate the members about the concept & value in strenghening union functioning , Management shouldmeet some of their early demands to act a peace offering
True/FalseQuestion It is not necessary that the subordinate should feel free to participate without fear in the process
of review & feedback.Correct Answer FalseYour Answer True
Multiple Choice Single AnswerQuestion Name the Questions which enable the superior to verify that he has correctly heard.Correct Answer ParaphrasingYour Answer Testing
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
True/FalseQuestion It is technology who can provide competitive advantage to corporations.Correct Answer FalseYour Answer True
Select The BlankQuestion HRD ________ is in methodology of evaluating various elements of HRD .Correct Answer AuditYour Answer Planning
True/FalseQuestion Through consumers participation in management, consumer will lose their rights through
served techniqueCorrect Answer FalseYour Answer True
Select The BlankQuestion The ________ provides funds to meet the compensation & training expenditure of retrenched
workers.Correct Answer National Renewal Grant FundYour Answer Employment - Retirement Fund
Select The BlankQuestion In one organisation the joke making rounds was that managers came in vertically and went out
________Correct Answer HorizontallyYour Answer Happily
Multiple Choice Multiple AnswerQuestion What are the published literature of the company which help in assessing the strengths and
weakness of HRDCorrect Answer Manual reports , Marked Handouts , Personal ManualYour Answer Manual reports , Marked Handouts , Newspaper
Multiple Choice Multiple AnswerQuestion Some problems are inherent in the performance Appraisal System, they are -Correct Answer Discrimination , First impression , Central tendencyYour Answer Discrimination , Second impression , First impression , Central tendency
Select The BlankQuestion ________ assignment can also be recommended for career development.Correct Answer RotationalYour Answer Vocational
True/FalseQuestion Monitoring and Follow-up follows the distribution of questionnaires to all assessors.Correct Answer TrueYour Answer True
Select The BlankQuestion Most HRD audit are due to failures of ________.Correct Answer ImplementationYour Answer Co-ordination
Multiple Choice Single AnswerQuestion Why is it found that federations & Unions constitute an important & crucial wing of an
organisation?Correct Answer If mismanaged they affect industrial peaceYour Answer They can be threat to management
Multiple Choice Multiple AnswerQuestion How would the representative of consumer association be able to make a difference in the
consumerism movementCorrect Answer by participating in collective barganing , to demands good supply of quality goods at fair
practices , to demands good supply of quality goods at fairs pricesYour Answer by participating in collective barganing , to holds rallies bandhs & morchas against in fairs
consumer practicess , to demands good supply of quality goods at fair practices
Select The BlankQuestion The job evaluation programme once installed must be continued on a ________ basis.Correct Answer permanentYour Answer periodical
Multiple Choice Multiple AnswerQuestion The scheme of participation of consumer representative is impracticable, difficult & not
feasible in the present circumstancess owing toCorrect Answer illetracy levels , possible opposition from empoyees & then unions , Negligence on part
of the consumerYour Answer illetracy levels , possible opposition from empoyees & then unions , Negligence on part of
the consumer
Multiple Choice Multiple AnswerQuestion What are the general characteristics of Freedom or Independence competance?Correct Answer They will like to work at their own place , They will like to choose their working hours ,
Free-lance writer & consultants come under this categoryYour Answer They will like to work at their own place , They will like to work at their own boss , Free-
lance writer & consultants come under this category
Multiple Choice Single AnswerQuestion Conventionally Personnel Managers & Manpower Development Managers took what form of
approach for the development of human resource?Correct Answer Manufacturing approachYour Answer "Walk about approach"
Multiple Choice Multiple AnswerQuestion What were the features of globalization in the Indian content?Correct Answer Expansion of business globally , Global market accessability , Global orientation of
organisational structureYour Answer Expansion of business globally , Global market accessability , Global orientation of
organisational structure
Multiple Choice Single AnswerQuestion Name the person who suggested the new concept which takes into account various key factors
that will tell the overall performance of a job.Correct Answer Elliot JecquesYour Answer Fred Luthas
Match The FollowingQuestion Correct Answer Your Answer
Dr. Blake and Mouton Grid Seminars In the absence of appraisal system
The Interview Methos In the absence of appraisal system Grid Seminars
The Questionnaire Method A large target group Managerial Walkover
Dr. George S. Odiorne HR portfolio matrix (classification Quadrants) HR portfolio matrix (classificationQuadrants)
Multiple Choice Multiple AnswerQuestion Training of appraisee can primarily address issues like -Correct Answer How to process the data , How to identify the areas for personal development , How to
chart out actionYour Answer How to process the data , How to chart out action , How to present before managers
True/FalseQuestion An employee who is categorised as Dead wood is one who has absolutely no potential for
growth & should be included in a rationalization programme.Correct Answer FalseYour Answer True
Multiple Choice Single AnswerQuestion What was the key essential objective of the changed economic policy at the global levelCorrect Answer to integrate the Indian economy with the world economy,Your Answer to envisage a decontrolled business environment where free market forces would be given
more freedom to operate
True/FalseQuestion Successful HR departments will focus on motivational performance .Correct Answer FalseYour Answer True
Multiple Choice Single AnswerQuestion When effort to earn additional income through a second job does not bear fruit, such type of
efforts & the consequent results may be called as -Correct Answer Blue Moon lightingYour Answer Quarter Moon lighting
Multiple Choice Multiple AnswerQuestion What are the limitations of HRD Audits?Correct Answer Becoming more of a political game than a genuine effort for improvement. , Failures of
implementations , Does not give evaluation of indiveduals but focuses on unit & systemsYour Answer Becoming more of a political game than a genuine effort for improvement. , Failures of
implementations , Does not give evaluation of indiveduals but focuses on unit & systems
Multiple Choice Single AnswerQuestion In the future what sort of organisations would provide expert advice & consultancy & further
will also supply human resources for executing their projects.Correct Answer Employee leasingYour Answer Employee leasing
True/FalseQuestion Long range planning are beyond eight yearsCorrect Answer FalseYour Answer True
Select The BlankQuestion ________ are those who provide competitive advantage to corporations.Correct Answer PeopleYour Answer Managers
Select The BlankQuestion For closure , if there is no response ( from government ) within ________ permission is
deemed to have been grantedCorrect Answer 60Your Answer 30
Match The FollowingQuestion Correct Answer Your Answer
Concept suggested by Elliot Jecques. It takes into account the various key factors that will tell the overallperformance of a job. It places all evaluated jobs according to point in terms of money.
Job Factors enumerated as : Effort, responsibility, skill, working conditions Effort, responsibility, skill,working conditions
Wage survey : It places all evaluated jobs according to point in terms of money. Effort, grading, skill,working conditions.
Designing wage structure : Similar jobs are grouped and treated as a job class. It takes into account thevarious key factors that will tell the overall performance of a job.
Multiple Choice Single AnswerQuestion What is it that can be defined as a written record of the duties, responsibilities and conditions of
job.Correct Answer Job discriptionYour Answer Supervisor discription
True/FalseQuestion The individual with a deep speed insight will not go quickly to the least of a problem.Correct Answer FalseYour Answer False
True/FalseQuestion A strong framework of HRM policy and systems is essential for the development and
implementation of HRD strategy.Correct Answer TrueYour Answer True
Select The BlankQuestion Generally, training need identification forms a part of ________.Correct Answer Management Appraisal SystemYour Answer Training Committee
Multiple Choice Multiple AnswerQuestion On recruitment, clarification are sought on which kind of issues?Correct Answer Strategies of finding new talent. , Opening expected in the next five years. , Current
system of recruitment.Your Answer Strategies of finding new talent. , Opening expected in the next five years. , Current system
of recruitment.
Select The BlankQuestion ________ is the pay which the employee gets based on his performance in the company as per
his set role and responsibilities.Correct Answer Merit PayYour Answer Merit Pay
Multiple Choice Single AnswerQuestion The function/task of ensuring that all sections are filled in, & the evidence is sufficiently
complete is that of the -Correct Answer ReviewerYour Answer Assessor
Multiple Choice Single AnswerQuestion Name the persons through which balanced score card Approach was popularised :Correct Answer Kaplan & NortonYour Answer Pareek & Rao
Multiple Choice Multiple AnswerQuestion What were the key components of the New Economic Policy?Correct Answer Liberalisation , Privatization , Market friendly stateYour Answer Privatization , Social Reform , Market friendly state
Select The BlankQuestion In indian since the liberalisation process in 19991, FDI flows have developed each year &
exports are up by more than ________Correct Answer 0.5Your Answer 0.5
Multiple Choice Single AnswerQuestion One of the importance of HRD isCorrect Answer Role clarityYour Answer Role clarity
True/FalseQuestion HR stands for Human Resourse StrategiesCorrect Answer FalseYour Answer True
Multiple Choice Single AnswerQuestion In the career development cycle, which stage ideally starts when a new emploee joins an
organisation and finds a big gap between what the ideal organisation should be and what it is?Correct Answer Exporatory stageYour Answer Idealistic stage
Multiple Choice Single AnswerQuestion Name one of the drawbacks that can take place while designing the form-Correct Answer The rating scale are ambiguousYour Answer The rating scale of performance management
Multiple Choice Multiple AnswerQuestion Under the phase 3 "Monitoring and Follow Up" the rater also identifies himself in several roles
in the questionnaire like a -Correct Answer Superior , Subordinate , ColleagueYour Answer Superior , Subordinate , Personnel
True/FalseQuestion Employees at present need more freedom & autonomy in doing the workCorrect Answer TrueYour Answer True
Multiple Choice Multiple AnswerQuestion For each question in the questionnaire, the participant gets a score from -Correct Answer Himself (as filled in self questionnaire) , Colleague's score , Subordinate's scoreYour Answer Colleague's score , Subordinate's score , Receiver's score
Select The BlankQuestion
________ should reinforce positive behaviour.Correct Answer
FeedbackYour Answer
Feedback
Multiple Choice Single AnswerQuestion
The differences in which kind of faiths among the people is hurdle in the HRDCorrect Answer
ReligiousYour Answer
Religious
True/FalseQuestion
The process of 360 Degree appraisal is broken into two stages - planning, implementation.Correct Answer
FalseYour Answer
False
True/FalseQuestion
It is not necessary that the subordinate should feel free to participate without fear in the process of review& feedback.
Correct AnswerFalse
Your AnswerFalse
Multiple Choice Multiple AnswerQuestion
What are the preparations to be done during pre-interview session by the employer about the employee.-Correct Answer
Background , Training , ExperienceYour Answer
Background , Training , Experience
Multiple Choice Single AnswerQuestion
Which of the following statements defines Dr. Joseph Juran's philosophy on TQM -Correct Answer
80% of all quality problems originate from poor management.Your Answer
80% of all quality problems originate from poor management.
Match The FollowingQuestionCorrect Answer
Your Answer
Dr. Blake and MoutonGrid SeminarsGrid Seminars
The Interview MethosIn the absence of appraisal systemIn the absence of appraisal system
The Questionnaire MethodA large target groupA large target group
Dr. George S. OdiorneHR portfolio matrix (classification Quadrants)HR portfolio matrix (classification Quadrants)
Select The BlankQuestion
Business re-engineering often shift the power base, changing the 'command - and - control' approach to________.
Correct Answer'Mobilised -and - enable'
Your Answer'Mobilised -and - enable'
Multiple Choice Multiple AnswerQuestion
What were the unmet deliveriables of the economic refructing or what were its put falls?Correct Answer
unmet social objectives , status of small-scale industries , advantage MNC's had over their Indiancompethtions
Your Answerreliance on agriculture , status of small-scale industries , advantage MNC's had over their Indiancompethtions
Select The BlankQuestion
A fee market economy demands a transparent set of laws and________somthething that the archaic Indianjudical system is ill-equipped tocope with
Correct Answerquick disposal of litigation
Your Answerquick disposal of litigation
Multiple Choice Single AnswerQuestion
What is that describes the duties of the job, authority relationship, skills requirement, conditions of worketc.
Correct AnswerJob analysis
Your AnswerJob analysis
Select The BlankQuestion
________ are first established on the basis of job information derived from job ananysis.Correct Answer
GradesYour Answer
Grades
Multiple Choice Multiple AnswerQuestion
What are the uses of the ' Balanced Score Card' as a strategic management system?Correct Answer
It is used to clarify & translate vision & strategy , It is used as a management tool. , It is used to enhancestrategic feedback and learning curves.
Your AnswerIt is used to clarify & translate vision & strategy , It is used as a management tool. , It is used to enhancestrategic feedback and learning curves.
True/FalseQuestion
It can be enagued that globalization has reduced poverty in India and China, home to move that half abillion of the world's poor income group
Correct AnswerTrue
Your AnswerTrue
Select The BlankQuestion
________ leads to conflict between various departments is a functional organisationCorrect Answer
The lack of appreciation for the constraints of other departmentYour Answer
The lack of appreciation for the constraints of other department
Multiple Choice Multiple AnswerQuestion
Name the steps that develop strategic framework for HRDCorrect Answer
Realistic employee development , Measurable employee development , Well costed employee developmentYour Answer
Well costed employee development , Realistic employee development , Measurable employee development
Multiple Choice Multiple AnswerQuestion
What are the main issues stressed out throughout the workshop?Correct Answer
Openness to feedback , Developmental attitudeYour Answer
Openness to feedback , Developmental attitude , Organisational attitude
Multiple Choice Single AnswerQuestion
Under the pre-Interview preparation it is useful to note the key pointsCorrect Answer
PaperYour Answer
Paper
Select The BlankQuestion
________ of managers assessed in the same study were positioned in the "Stars" category.Correct Answer
0.15Your Answer
0.15
Multiple Choice Multiple AnswerQuestion
Under the appraisal panel which are the qualities that can achieve good results despite the difficultiesinherent in the potential appraisal:
Correct AnswerCreative imagination , Sense of reality , Effective leadership
Your AnswerCreative imagination , Sense of reality , Effective leadership
Multiple Choice Single AnswerQuestion
When employees spend half of the time and / or resources available to them on a second job / occupationfor luxuries / comforts it is known as :
Correct AnswerHalf Moon lighting
Your AnswerHalf Moon lighting
Select The Blank
QuestionThe factors coming under Discipline & Attendance are Time keeping and ________.
Correct AnswerObedience
Your AnswerObedience
Select The BlankQuestion
Good relationships ideally does not mean a "goodie goodie" relationship, it should be based on mutualrespect & should be ________
Correct AnswerFunctional & objective
Your AnswerFunctional & objective
Multiple Choice Single AnswerQuestion
Which system emphasis a lot on the need to motivate peopleCorrect Answer
Human Resourse DevelopmentYour Answer
Human Resourse Development
True/FalseQuestion
Depending on the career path model of managers, some specialised training inputs are given at pre-determined times to make him more handling the new higher assignment
Correct AnswerTrue
Your AnswerTrue
Multiple Choice Single AnswerQuestion
Every employee also has a succession plan to him, which is also known as -Correct Answer
Shadow planningYour Answer
Career planning
Select The BlankQuestion
Some organisations use ________ & committee management as techniques of training & devlopment forflexitime systems
Correct AnswerJob rotation
Your AnswerJob rotation
True/False
QuestionThe reviewer has the prime role of recording major appraisal details.
Correct AnswerFalse
Your AnswerFalse
Multiple Choice Single AnswerQuestion
Name the type of questions hindering communicationCorrect Answer
TestingYour Answer
Testing
True/FalseQuestion
HRD should be series of adhoc decisions and practices.Correct Answer
FalseYour Answer
False
Match The FollowingQuestionCorrect AnswerYour Answer
Essentials of a good Appraisal PlanRelating scales should be constructed adequately and in accordance with the objectives.Provision of feedback to subordinates to know where they stand.
Definition of Performance AppraisalIt is a systematic, orderly and objective method of evaluating the present and potential utility of employeesto the organisation.It is a systematic, orderly and objective method of evaluating the present and potential utility of employeesto the organisation.
Objectives of Performance AppraisalProvision of feedback to subordinates to know where they stand.Relating scales should be constructed adequately and in accordance with the objectives.
Feature of Performance Appraisal
It is totally different from job evaluation as well as merit rating.It is totally different from job evaluation as well as merit rating.
Multiple Choice Single AnswerQuestion
After which stage many good organisation in India have entered a competitive phaseCorrect Answer
LiberalisationYour Answer
Liberalisation
Multiple Choice Single AnswerQuestion
Name the program which makes supervisor more alert, as it is his responsibility to rate his subordinates.Correct Answer
Periodic appraisalYour Answer
Periodic appraisal
Multiple Choice Multiple AnswerQuestion
HRD process variable include -Correct Answer
Role clarity , Work planning , Better communicationYour Answer
Role clarity , Work planning , Better communication
Multiple Choice Single AnswerQuestion
What is the primary objective behind SSL?Correct Answer
To not only measure training supervisors by comparing their performance with that of several thousandsupervisors in other Cos.
Your AnswerTo not only measure training supervisors by comparing their performance with that of several thousandsupervisors in other Cos.
Select The BlankQuestion
The whole process of conducting a 360 - Degree Feedback process in any Organisation could last about________.
Correct AnswerOne & half to about 3 months
Your AnswerOne & half to about 3 months
Multiple Choice Multiple Answer
QuestionDespite what problems faced, India managed to implement economic restructing?
Correct Answerinbalanced wealth distribution , inefficient services , clootic political scenario
Your Answerinbalanced wealth distribution , reduadont brueaoracy , clootic political scenario
Multiple Choice Multiple AnswerQuestion
According to shroff (1995) the government needs to foucs on three areas which are likely to inpute theeffective implementation of the economic policy, they are
Correct AnswerInadequate institutional reform , the speed and sequence of reform measures , Inadequacies in thecommunication & political management of there measures
Your Answerthe speed and sequence of reform measures , lack of directional support , Inadequacies in thecommunication & political management of there measures
True/FalseQuestion
The modern HR function has HRD at its core.Correct Answer
TrueYour Answer
True
True/FalseQuestion
When individual job description and grade description do not match well, the evaluators classify the jobusing their subjective judgement.
Correct AnswerTrue
Your AnswerFalse
True/FalseQuestion
HR stands for Human Resourse StrategiesCorrect Answer
FalseYour Answer
False
Multiple Choice Single AnswerQuestion
Name one of the steps to design a performance appraisal plan.Correct Answer
Establish performance standardsYour Answer
Establish performance standards
Multiple Choice Multiple AnswerQuestion
Name the process in the development of managerial personnel.Correct Answer
Performance planning , Performance appraisal , CoachingYour Answer
Performance planning , Performance appraisal , Coaching
Multiple Choice Multiple AnswerQuestion
What are aims & objectives of HRA?Correct Answer
Increase manarginal awarness of human resourcess , Developing new meaure of effective manpowerutilzation . , Enabling a longer time horzon for planning & budgeting .
Your AnswerIncrease manarginal awarness of human resourcess , Developing new meaure of effective manpowerutilzation . , Enabling a longer time horzon for planning & budgeting .
Multiple Choice Multiple AnswerQuestion
What are the major advantages of a Generic Benchmarking Technique?Correct Answer
It is readily transferable , New practices, earlier implemented in an entire industry can be brought in, givingan organisation an edge over its rivals. , Proven systems can be implemented with minimal modification
Your AnswerIt is readily transferable , New practices, earlier implemented in an entire industry can be brought in, givingan organisation an edge over its rivals. , Proven systems can be implemented with minimal modification
Multiple Choice Multiple AnswerQuestion
Participation of Mgmt in federations & unions at all levels helps to -Correct Answer
Strength the trade union movement , maintain Industrial harmony , Develop sound human relationsYour Answer
maintain Industrial harmony , Develop sound human relations
Multiple Choice Single AnswerQuestion
What was the key essential objective of the changed economic policy at the global levelCorrect Answer
to integrate the Indian economy with the world economy,Your Answer
to integrate the Indian economy with the world economy,
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HRM assgn:14: PetrinaMultiple Choice Single AnswerQuestion Name the Questions which enable the superior to verify that he has correctly heard.
Correct Answer Paraphrasing
Your Answer Paraphrasing
Select The BlankQuestion Factor comparison method is regarded as ________ method
Correct Answer complex
Your Answer complex
Multiple Choice Single AnswerQuestion Which system emphasis a lot on the need to motivate people
Correct Answer Human Resourse Development
Your Answer Human Resourse Development
Multiple Choice Multiple AnswerQuestion What are the areas where the auditors should physically visit the workplace?
Correct Answer Canteens , Living colony , Training rooms
Your Answer Canteens , Training rooms
Select The BlankQuestion In indian since the liberalisation process in 19991, FDI flows have developed each year & exports
are up by more than ________Correct Answer 0.5
Your Answer 0.5
Multiple Choice Multiple AnswerQuestion Under the point method, key jobs are selected, each sub factor is then defined in the order of
importance preferable along a scale, factors generally considered are:Correct Answer Skill , Efforts , Accountability
Your Answer Skill , Efforts , Accountability
Select The BlankQuestion A strong ________ can have a lasting effect and provide sustenance to an organisation.
Correct Answer Culture
Your Answer Culture
Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line with the human resources plan
Correct Answer Recruitment
Your Answer Recruitment
Select The BlankQuestion For closure government permission is required at least ________ days before the intended
closure
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Correct Answer 90
Your Answer 90
True/FalseQuestion Objective of performance appraisal system is to identify the developmental needs of each
employee.Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion what are the common objections against the treatment of people as assets in a HRM system
Correct Answer There is no assurance of future benefits , people are not owened by the organisation , it may notbe recognised by tax laws
Your Answer There is no assurance of future benefits , people are not owened by the organisation , it may notbe recognised by tax laws
Multiple Choice Single AnswerQuestion What is it that Union leader usually do to gain the confidence of its member?
Correct Answer Win something in grievance procedure
Your Answer Participate in Board Meeting
Select The BlankQuestion A________ having openness, trust, authenticity as its bed rock is highly suitable for 360 - degree
appraisal.Correct Answer Culture
Your Answer Culture
Multiple Choice Single AnswerQuestion How can management representatives essentially help employees' organisations?
Correct Answer Formulation of plans & providing information
Your Answer Formulation of plans & providing information
Match The FollowingQuestion Correct Answer Your Answer
Job analysis It is one of the job evaluation processwhich finds out relevant facts.
It is one of the job evaluation processwhich finds out relevant facts.
Non-quantitative job evaluationcategory.
Simple ranking and grading arepalced under such category.
Simple ranking and grading arepalced under such category.
Quantitative job evaluation Point system and factor comparisonmethods are placed under suchcategory.
Point system and factor comparisonmethods are placed under suchcategory.
The beneficiaries to business firmsby job evaluation
It enables Cos. to get data in localwage surveys to establish jobclassification.
It enables Cos. to get data in localwage surveys to establish jobclassification.
Select The BlankQuestion ________ manpower plan need the involvement of top management as well as HR exports.
Correct Answer Strategic
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Your Answer Long-term
Multiple Choice Single AnswerQuestion Which kind of appraisal done seperately will provide feedback on the potential of these
managers.Correct Answer Potential appraisal
Your Answer Potential appraisal
Multiple Choice Single AnswerQuestion What are to be proccessed at a central place of the administrator
Correct Answer Questionniares
Your Answer Questionniares
Multiple Choice Multiple AnswerQuestion Job performance refers to :-
Correct Answer The actual achievements compaired with the objectives of the job.
Your Answer The actual achievements compaired with the objectives of the job.
Select The BlankQuestion Where the firm pats the proposed changes into practice is called ________ stage.
Correct Answer Implementation
Your Answer Implementation
True/FalseQuestion Politician as the custodian of the nation has the responsibility to protect the interest of all the
parties envolved in the process of organisationCorrect Answer False
Your Answer False
Match The FollowingQuestion Correct Answer Your Answer
Concept suggested by ElliotJecques.
It takes into account the various keyfactors that will tell the overallperformance of a job.
It takes into account the various keyfactors that will tell the overallperformance of a job.
Job Factors enumerated as : Effort, responsibility, skill, workingconditions
Effort, responsibility, skill, workingconditions
Wage survey : It places all evaluated jobs accordingto point in terms of money.
It places all evaluated jobs accordingto point in terms of money.
Designing wage structure : Similar jobs are grouped and treatedas a job class.
Similar jobs are grouped and treatedas a job class.
Multiple Choice Multiple AnswerQuestion Name the steps that develop strategic framework for HRD
Correct Answer Realistic employee development , Measurable employee development , Well costed employeedevelopment
Your Answer Realistic employee development , Measurable employee development , Well costed employeedevelopment
True/False
- 4 –hrm assgn Petrina
Question Eight members is considered to be the norm as to the no. of members constituting a QC-
Correct Answer True
Your Answer True
True/FalseQuestion HR stands for Human Resourse Strategies
Correct Answer False
Your Answer False
Select The BlankQuestion ________ are the visible amounts given for fertilizers export promotion, etc.
Correct Answer Explicit subsidies
Your Answer Explicit subsidies
True/FalseQuestion Majority of the disputes in industries are related to the problem of wages, salaries & benefits
Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion Why do employees adopt proxy system ? In order to improve
Correct Answer to their social status , their economic status , their psychological status
Your Answer their economic status , their psychological status , their psychological well being
Multiple Choice Single AnswerQuestion Which kind of literature identifies a number of systems & subsystems?
Correct Answer HRD
Your Answer HRD
Multiple Choice Single AnswerQuestion One of the importance of HRD is
Correct Answer Role clarity
Your Answer Role clarity
Multiple Choice Multiple AnswerQuestion In an interview Method of Training Need identification, what do the Questions asked need to
outline?Correct Answer Inputs expected from the Training Department , To prove weakness & strengths of individuals ,
Opportunities available to overcome such weaknesses.Your Answer Inputs expected from the Training Department , To prove weakness & strengths of individuals ,
Opportunities available to overcome such weaknesses.True/FalseQuestion If the assessee is transferred after Feb. the immediate superior will complete the appraisal as at
31st Aug.Correct Answer False
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Your Answer False
Multiple Choice Single AnswerQuestion Name the technique used by the point system and factor comparison system to list the job.
Correct Answer Quantitative
Your Answer Quantitative
Multiple Choice Multiple AnswerQuestion Name the internal operational measures dealing with how well HR practices are designed and
delivered:Correct Answer Cycle time, quality & cost of HR practices , The ratio of HR enpenses , The ratio of HR
professionals to employee population.Your Answer Cycle time, quality & cost of HR practices , The ratio of HR enpenses , The ratio of HR
professionals to employee population.Select The BlankQuestion The role of the organisation in career planning is to introduce & strengthen systems to ensure
________ of employeesCorrect Answer Career Progression
Your Answer Career Progression
Multiple Choice Single AnswerQuestion Pfeffer (1998) has identified seven dimensions of successful organisations, name one of them.
Correct Answer Employment security
Your Answer Employment security
True/FalseQuestion The relationship between good HR practices and organisational effectiveness is very simple.
Correct Answer False
Your Answer False
Multiple Choice Multiple AnswerQuestion Name the factors which come under ' Career System' that is component system of HRD:
Correct Answer Career planning , Career development , Potential appraisals
Your Answer Career planning , Career development , Potential appraisals
True/FalseQuestion Giving a business group exposure when the boss goes on long leave, or long training etc is a
good mechanism of career planningCorrect Answer False
Your Answer False
True/FalseQuestion Trade union is a group of two people who come to strengthen their bargaining position.
Correct Answer False
Your Answer False
Multiple Choice Single AnswerQuestion In an organisation initiating career planning what modality would essentially form the basis for
palcement, transfer and rotation?
- 6 –hrm assgn Petrina
Correct Answer Career path model
Your Answer Career path model
True/FalseQuestion Organizations gear most of their management succession activities to the immediate past.
Correct Answer False
Your Answer False
Select The BlankQuestion A major reason for resistance to re-engineering is a challenge to the existing ________.
Correct Answer hierarchy
Your Answer hierarchy
Multiple Choice Single AnswerQuestion What is it that Moon-lighting by employees, if extensively part taken, affect Human Resource
Manager in the future adversely?Correct Answer Disharmony in individual & organisational goal balance.
Your Answer Disharmony in individual & organisational goal balance.
Multiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is hurdle in the HRD
Correct Answer Religious
Your Answer Religious
Multiple Choice Multiple AnswerQuestion Name the two facters which lead people to work:
Correct Answer Economic , Motivation
Your Answer Economic , Motivation
Select The BlankQuestion ________ are first established on the basis of job information derived from job ananysis.
Correct Answer Grades
Your Answer Grades
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HRM Assgn:13: GRACE
Select The BlankQuestion Expenses incurred by a firm on recruitment , training & devlopment of
employees are treated as ________Correct Answer Current costs
Your Answer Over head costs
Multiple Choice Multiple AnswerQuestion The HRD outcomes can influence the organisation's business goals which
may be in terms of -Correct Answer Higher productivity , Satisfied customers , Satisfied stockholders
Your Answer Satisfied customers , Satisfied stockholders , Higher productivity
Select The BlankQuestion Most HRD audit are due to failures of ________.
Correct Answer Implementation
Your Answer Implementation
Multiple Choice Multiple AnswerQuestion According to Ulrich (1994), today's human resource professionals need to
move towards effectively fulfilling the multiple roles of -Correct Answer Employee champions who are able to relate to & meet the needs of
employees , Strategic partners , Change agentsYour Answer Employee champions who are able to relate to & meet the needs of
employees , Strategic partners , Change agentsMultiple Choice Multiple AnswerQuestion For each participant, a schedule is kept regarding the feedback he has been
getting, for every questionnair that is received , what is it that is included -Correct Answer The name of the participant to whom it is addressed , The working
relationship of the rater is recorded throughout the exercise.Your Answer The name of the participant to whom it is addressed , The working
relationship of the rater is recorded throughout the exercise.Select The BlankQuestion While evaluating ________ jobs, where nature of work is difficult to be
expressed in quantifiable numbers.Correct Answer manegerial
Your Answer workers
True/FalseQuestion Successful HR departments will focus on motivational performance .
Correct Answer False
Your Answer True
Multiple Choice Single AnswerQuestion At a US based industrial design firm there is no position as a head or chief,
instead, importance is given to hiring the right people for the rights. Thispolicy emulates which concept?
Correct Answer Self actualization at the work place.
Your Answer Self actualization at the work place.
Multiple Choice Multiple Answer
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Question Name the various HRD values like :
Correct Answer Openness , Trust , Autonomy
Your Answer Openness , Trust , Autonomy
Multiple Choice Multiple AnswerQuestion The scheme of participation of consumer representative is impracticable,
difficult & not feasible in the present circumstancess owing toCorrect Answer illetracy levels , possible opposition from empoyees & then unions ,
Negligence on part of the consumerYour Answer illetracy levels , possible opposition from empoyees & then unions
Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line with the
human resources planCorrect Answer Recruitment
Your Answer Training
Select The BlankQuestion The ________ provides funds to meet the compensation & training
expenditure of retrenched workers.Correct Answer National Renewal Grant Fund
Your Answer Employment - Retirement Fund
Multiple Choice Single AnswerQuestion T. Thomas said," I became chairman of this company in 1973 at the age of
45". Name the company.Correct Answer Hindustan Level
Your Answer Hindustan Level
Select The BlankQuestion Ulrich (1994) says:The idea of utilising human resource as aa strategic
business partner is still at a level of ________ rather than reality.Correct Answer Rhetoric
Your Answer infancy
True/FalseQuestion As per the Human Developent balance sheet, 1997, 45 million children
were out of promary school in 1995Correct Answer True
Your Answer True
Multiple Choice Single AnswerQuestion Name one of the processes of job evaluation
Correct Answer Select the method
Your Answer Ranking system
True/FalseQuestion The degree to which an individual possess the innate quality of breath of
mind is the most direct indication of the individual's ultimate potential.Correct Answer True
- 3 –hrm assgn 13
Your Answer False
Multiple Choice Single AnswerQuestion How would human resource management be used as a business
development tool?Correct Answer Infusing professionalism & dynamism
Your Answer Infusing professionalism & dynamism
Multiple Choice Single AnswerQuestion On what grounds are training sessions normally criticised?
Correct Answer Trainers conduct the programme on the basis of what they know ratherthan what the trainees need
Your Answer They do not provide overall rounding of the individual
True/FalseQuestion Federation & unions at few levels are managed on the lines of management
of a political bodyCorrect Answer False
Your Answer True
True/FalseQuestion It is very easy to write grade description, as the number of jobs increases.
Correct Answer False
Your Answer False
Multiple Choice Single AnswerQuestion One of the importance of HRD is
Correct Answer Role clarity
Your Answer Appraisal clarity
Select The BlankQuestion In ________ company, there is no sophisticated or detailed manpower
planning done covering the current and future needs of the entireorganisation.
Correct Answer LARSEN & TUBRO LTD.
Your Answer Sandoz (India) ltd.
Select The BlankQuestion ________ phase involves generating confidence in the employee to open
up and frankly share his perceptions, feeling etc.Correct Answer Rapport building
Your Answer Rapport building
Multiple Choice Multiple AnswerQuestion Besides rasing prices, consumers are also victmized by the producess &
trades by way ofCorrect Answer adulteration , poisoning , under weightage
Your Answer adulteration , under weightage
Multiple Choice Single Answer
- 4 –hrm assgn 13
Question Why is it that trade union leaders, particularly those connected withpolitical parties may strongly oppose management participation in TradeUnion? Because they are of the views that -
Correct Answer Their influence is decelerated among the members.
Your Answer Their influence is decelerated among the members.
Multiple Choice Single AnswerQuestion What is step1 / phase1 of a 360 degree Feedback approach?
Correct Answer Orientation
Your Answer Orientation
Multiple Choice Multiple AnswerQuestion Name the three aspects of manpower planning:
Correct Answer Who should plan? , Planning for whom , Timing for plam
Your Answer Who should plan? , Planning for whom , Timing for plam
Match The FollowingQuestion Correct Answer Your Answer
The monitoring stage The firm checks the new systemagainst strategy.
The firm checks the new systemagainst strategy.
The clarification stage The firm identifies and confirmsthe overall business direction.
The firm identifies and confirmsthe overall business direction.
The assessment stage The firm calculates the cost ofinvestment on the human capitaland the value placed byemployees on this investment.
The firm calculates the cost ofinvestment on the human capitaland the value placed by employeeson this investment.
The design stage The firm plans the proposedchanges into practice.
The firm plans the proposedchanges into practice.
Match The FollowingQuestion Correct Answer Your Answer
Effective leadership Excellent relationship skills. Excellent relationship skills.
Analytical power The ability to reformulate anapparantly complicated probleminto workable units.
The ability to reformulate anapparantly complicated probleminto workable units.
Creative Imagination This requires vision to providealternatives on which future canbe based.
This requires vision to providealternatives on which future can bebased.
Sense of reality The person will be able tomaintain objective approach tosituation in which own personalinvolvement is considerable.
The person will be able to maintainobjective approach to situation inwhich own personal involvement isconsiderable.
Multiple Choice Single AnswerQuestion Retrenchment procedures are governed what method of Accounting?
Correct Answer LIFO
Your Answer LIFO
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Multiple Choice Multiple AnswerQuestion The concept of 'quality' underwent numerous refinements, which out of the
following pioneered such refinements?Correct Answer Deming , Shewhart , Juran
Your Answer Deming , Juran
Multiple Choice Multiple AnswerQuestion On recruitment, clarification are sought on which kind of issues?
Correct Answer Strategies of finding new talent. , Opening expected in the next five years., Current system of recruitment.
Your Answer Strategies of finding new talent. , Current system of recruitment.
Select The BlankQuestion ________ is route to be followed in order to realise vision and overall
purpose.Correct Answer Strategy
Your Answer Strategy
Multiple Choice Single AnswerQuestion What is the act of taking up part time job or business or industrial unit
simultaneously with that of the original job?Correct Answer Moon-lighting
Your Answer Moon-lighting
Multiple Choice Single AnswerQuestion Conventionally Personnel Managers & Manpower Development Managers
took what form of approach for the development of human resource?Correct Answer Manufacturing approach
Your Answer "Walk about approach"
True/FalseQuestion Monitoring and Follow-up follows the distribution of questionnaires to all
assessors.Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion Western and Third World Studies of organisational excellence indicate
major keys to organisational excellence , those are -Correct Answer Mission , Goals , Policies
Your Answer Mission , Policies , Rewards
True/FalseQuestion The benefit of job evaluation is that it lays down the foundation for a
rational wage structureCorrect Answer True
Your Answer True
True/FalseQuestion Some employees may not like flesibility in horizontal movement from one
job to another
- 6 –hrm assgn 13
Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion If employee fedrations & unious are mismanaged they-
Correct Answer Disrtub the smooth functioning & growth of organisations , affect industrialpeace , affect effective management of personnel
Your Answer Disrtub the smooth functioning & growth of organisations , affect industrialpeace , affect effective management of personnel
Select The BlankQuestion The________ can be made using a checklist of questions
Correct Answer Observation
Your Answer Questionnaire method
True/FalseQuestion Potential refers to the likelihood of the job holder making a future
contribution to the employing organisation.Correct Answer True
Your Answer True
Select The BlankQuestion For closure , if there is no response ( from government ) within ________
permission is deemed to have been grantedCorrect Answer 60
Your Answer 90
Select The BlankQuestion Analysis of ________ data can give a lot of insights into the HRD assets
and liabilities of the companyCorrect Answer Secondary
Your Answer Quantitative
True/FalseQuestion An employee sponsor, the HR manager plays an integral role in
organisational success.Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion How does the people in the organisation take feedback seriously and try to
benefit from the same?Correct Answer The candidate is desirous to be better , The candidate has an attitude for
healthy competition , The candidate is desirous of knowing himself throughthe eyes of others.
Your Answer The candidate is desirous to be better , The candidate has an attitude forhealthy competition , The candidate is desirous of knowing himself throughthe eyes of others.
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HRM assgn:12: VikasTrue/FalseThe functioning of federations and unions has its impact on human resources management of varios
industries & organisationCorrect Answer True
Multiple Choice Multiple AnswerQuestion Name the three important components in aligning business strategy with HR practice:Correct Answer Business Strategy , Human Resource Practices, Organisational Capabilities
Multiple Choice Single AnswerQuestion The 'Zero defects' concept emphasizing adherence to quality requirements and employee
motivation was prompted by -Correct Answer Crosby
Multiple Choice Single AnswerQuestion TISCO is one Indian Organisation which, historically, has taken the lead in following a
proactive approach to progressive personnel policies. In which year did TISCO induce an eight hourworkday?Correct Answer 1912
Select The BlankQuestion The process of analysing jobs from which job descriptions are developed are called ________.Correct Answer Job Analysis
True/FalseQuestion The diamensions of the Human Resources portfolio matrix do not have the same form as for
product & market portfolio.Correct Answer False
Select The BlankQuestion Under ________ method jobs are arranged from highest to lowest, in order of their value to
the organisation.Correct Answer ranking
True/FalseQuestion As per the Human Development Balance sheet, 1997 30% of the total population (world) lives
in abolute povertyCorrect Answer False
True/FalseQuestion The first HRD department in the Indian corporate sector was started in 1975 in Larsen &
Toubro (L & T).Correct Answer True
Multiple Choice Multiple AnswerQuestion What are the main issues stressed out throughout the workshop?Correct Answer Openness to feedback , Developmental attitude
Match The FollowingQuestion Correct Answer Your Answer
1) Job knowledge defined in Appraisal form Ability to consider the extent and depth of demonstratedtechnical and professional competence. Ability to consider the extent and depth of demonstratedtechnical and professional competence.2) Decision - making defined in the appraisal form Ability to analyse relevant facts, evaluate variousalternatives. Ability to analyse relevant facts, evaluate various alternatives.
- 2 –hrm assgn 12
3) Communicating defined in the appraisal form Ability to consider clarity and precision of verbal andwritten _expression of ideas and feelings. Ability to analyse completion of the factual data
True/FalseQuestion HRD audit can also be used against the HRD departmentCorrect Answer True
Multiple Choice Multiple AnswerQuestion If employee fedrations & unious are mismanaged they-Correct Answer Disrtub the smooth functioning & growth of organisations , affect industrial peace ,
affect effective management of personnel
Select The BlankQuestion For closure , every worker is to be compensated with ________ average pay for every year of
service completedCorrect Answer 15 days
True/FalseQuestion Employees at present need more freedom & autonomy in doing the workCorrect Answer True
Select The BlankQuestion The major issue to be resolved while framing ________ philosophy is whether to promote
largely from whithin the organisation or to hire people from outside at all levels.Correct Answer Recruitment
True/FalseQuestion A major beneficiary of liberalization and consequently competition not been the consumer …..
But the inustryCorrect Answer False
Select The BlankQuestion Union leaders at different levels & at federatoins are elected on ________Correct Answer democratic principle
Multiple Choice Multiple AnswerQuestion Name the steps that develop strategic framework for HRDCorrect Answer Realistic employee development , Measurable employee development , Well costed
employee development
Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line with the human resources planCorrect Answer Recruitment
Multiple Choice Single AnswerQuestion HR managers to gurantee their viability need to think themselves as -Correct Answer Strategic partners
Multiple Choice Multiple AnswerQuestion List the measures to overcome the HRD problems in IndiaCorrect Answer Govt. to take steps to alleviate poverty , Govt. to take steps to accelarate economic
development , People to practice religious tolerance
Multiple Choice Single AnswerQuestion While Trade Unions have their own approach to the problem; what is the role played by
management in fostering a close understanding between each other?
- 3 –hrm assgn 12
Correct Answer It's own approach to problem solving technique
True/FalseQuestion Depending on the career path model of managers, some specialised training inputs are given
at pre-determined times to make him more handling the new higher assignmentCorrect Answer True
True/FalseQuestion The HRD programmes fail due to poverty, social injustice.Correct Answer True
Select The BlankQuestion Generally, training need identification forms a part of ________.Correct Answer Management Appraisal System
Multiple Choice Single AnswerQuestion What was the expenditure of the States on human resource development in 1992-93 ?Correct Answer Rs 1,29,020 million
Select The BlankQuestion In one organisation the joke making rounds was that managers came in vertically and went
out ________Correct Answer Horizontally
Multiple Choice Single AnswerQuestion In the future what sort of organisations would provide expert advice & consultancy & further
will also supply human resources for executing their projects.Correct Answer Employee leasing
Multiple Choice Single AnswerQuestion In an employees organisation the flow of decisions from the President / Working President
flows to -Correct Answer General Secretary
Multiple Choice Single AnswerQuestion One of the importance of HRD isCorrect Answer Role clarity
Multiple Choice Single AnswerQuestion Name the person who lacks the other basic qualities can lead others in the wrong direction.Correct Answer Leader
Multiple Choice Multiple AnswerQuestion Experience has shown HRD audit has tremendous impact on business in areas like:Correct Answer strategic Planning , role clarity , Streamlining practices
Multiple Choice Multiple AnswerQuestion Under the 'Point rating system' name the important steps mentioned:Correct Answer Construction of the yardsticks , Wage survey, Designing wage structure.
Select The BlankQuestion Some organizations use ________ & committee management as techniques of training &development for flextime systemsCorrect Answer Job rotation
Multiple Choice Multiple AnswerQuestion What are the key characteristics / features of a Human Resource Audit.
- 4 –hrm assgn 12
Correct Answer Employee competency check list , Evaluation by HR department in conjunction withinternal customers. , To find the competency gap
Select The BlankQuestion Employer has to pay ________ of the basic wages to the employees during the lay off periodCorrect Answer 0.5
Multiple Choice Single AnswerQuestion What is it that good HR practices can build?Correct Answer Competencies
Match The FollowingQuestion Correct Answer Your Answer
1) Indian subsidies P. Chidambaram P. Chidambaram2)India's backwardness in human development Primary reasons why economic growth has no impact onthe level of the ordinary people Primary reasons why economic growth has no impact on the level of theordinary people3) Child labour poor quality of primary & secondary education poor quality of primary & secondaryeducation4) Reforms to be an integrated process peacemeal measures do not achieve deliveries in terms of povertyNarasimha Rao
Multiple Choice Multiple AnswerQuestion The concept of 'quality' underwent numerous refinements, which out of the following
pioneered such refinements?Correct Answer Deming , Shewhart , Juran
Multiple Choice Single AnswerQuestion Why is it found that federations & Unions constitute an important & crucial wing of an
organisation?Correct Answer If mismanaged they affect industrial peace
Multiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is hurdle in the HRDCorrect Answer Religious
True/FalseQuestion A strong framework of HRM policy and systems is essential for the development and
implementation of HRD strategy.Correct Answer True
Multiple Choice Single AnswerQuestion When employees spend half of the time and / or resources available to them on a second job
/ occupation for luxuries / comforts it is known as :Correct Answer Half Moon lighting
Multiple Choice Single AnswerQuestion Which system emphasis a lot on the need to motivate peopleCorrect Answer Human Resourse Development
Select The BlankQuestion ________ is a difficult exercise, therefore it should be done with care.Correct Answer Potential appraisal
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HRM assgn:11: AmitTrue/FalseQuestion It is not necessary that the subordinate should feel free to participate without fear in the
process of review & feedback.Correct Answer False
True/FalseQuestion In the orientation phase, all participants are to submit a list of appraisers by whom they
would like to be assessed.Correct Answer True
Multiple Choice Multiple AnswerQuestion Experience has shown HRD audit has tremendous impact on business in areas like:Correct Answer strategic Planning , role clarity, Streamlining practices
True/FalseQuestion Politician as the custodian of the nation has the responsibility to protect the interest of all the
parties envolved in the process of organisationCorrect Answer False
Multiple Choice Single AnswerQuestion What can influence the organisation's business goals?Correct Answer HRD outcomes
Multiple Choice Multiple AnswerQuestion Leadership is difficult to define but easy to appreciate. Name some of the leadership qualities.Correct Answer Personal Integrity , Technical ability , Motivator
Select The BlankQuestion The role of the organisation in career planning is to introduce & strengthen systems to ensure
________ of employeesCorrect Answer Career Progression
Multiple Choice Single AnswerQuestion What is it that is treated as a soul of the HR functions?Correct Answer HRD
True/FalseQuestion The HRD programmes fail due to poverty, social injustice.Correct Answer True
Multiple Choice Single AnswerQuestion When was the first attempt made to move a change in policies regarding business, licenses &
permits operating in IndiaCorrect Answer Mid 80's
Multiple Choice Single AnswerQuestion Name one of the components / elements of the flow of decisions in the employees
organisation as a bid to increase union member loyalty :Correct Answer Providing wrong information about management
Multiple Choice Single AnswerQuestion In an employees organisation the flow of decisions from the President / Secretary & Craft /
Unit level Union flow to -Correct Answer General body of Members of employees organisations
True/FalseQuestion Increased acceptance of feedback appraisal system is that as large no. of managers work with
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wide range of other people, it becomes difficult for a single manager to accurately assess theircontribution.Correct Answer True
Select The BlankQuestion A major reason for resistance to re-engineering is a challenge to the existing ________.Correct Answer hierarchy
Multiple Choice Single AnswerQuestion The concept of quality control as a distinct discipline emerged in the United States in the earlyCorrect Answer 1920's
Match The FollowingQuestion Correct Answer Your Answer
1) Intermediate 1 year to 5 years 1 year to 5 years2) Long range Beyond 5 years Beyond 8 years3) Business plans Data from within the organization Beyond 5 years4) Immediate Within 1 year Within 1 year
True/FalseQuestion Giving a business group exposure when the boss goes on long leave, or long training etc is a
good mechanism of career planningCorrect Answer False
Multiple Choice Multiple AnswerQuestion What are the elements of a quality control system?Correct Answer A means of measurement of accomplishment , A means of standard. , A comparision of
actual results with the standard.
True/FalseQuestion Career planning is essentially the process of aligning the career needs of the employee with
the organizational career opportunitiesCorrect Answer True
Match The FollowingQuestion Correct Answer Your Answer
Job knowledge defined in Appraisal form Ability to consider the extent and depth of demonstratedtechnical and professional competence.Ability to consider the extent and depth of demonstrated technical and professional competence.
Decision - making defined in the appraisal form Ability to analyse relevant facts, evaluate variousalternatives. Ability to analyse relevant facts, evaluate various alternatives.
Communicating defined in the appraisal form Ability to consider clarity and precision of verbal and written_expression of ideas and feelings.Ability to marshal and analyse relevant data anticipate eventualities.
Multiple Choice Multiple AnswerQuestion What is the need for HRA?Correct Answer No information about organization human resource is available to manager in
conventional accounting' , the measure of the income which are provided in conventional statementsdo not accurately reflect the level of business performance , if the value of human resources is not dulyreported in the P&L A/c & balance sheet impact of mgt decision of human asset can not be gaugedSelect The BlankQuestion Expenses incurred by a firm on recruitment , training & devlopment of employees are treated
as ________
- 3 –hrm assgn 11
Correct Answer Current costs
Multiple Choice Multiple AnswerQuestion Some problems are inherent in the performance Appraisal System, they are -Correct Answer Discrimination , First impression, Central tendency
Multiple Choice Multiple AnswerQuestion The scheme of participation of consumer representative is impracticable, difficult & not
feasible in the present circumstances owing toCorrect Answer illiteracy levels , possible opposition from empoyees & then unions , Negligence on part
of the consumer
Multiple Choice Multiple AnswerQuestion Name the first three phases that make up the process of the feedback exercise -Correct Answer Participants orientation, Questionnaire distribution , Monitoring & follow up
Multiple Choice Multiple AnswerQuestion What are the factors that warrant the attention for successful implementation?Correct Answer Feedback management, Action planning, Reinforcement of new behaviour
Multiple Choice Multiple AnswerQuestion What is Business Process Re-engineering?Correct Answer The ability of an organisation to step back & rethink the way it does business , Focus on
all form business components: strategy, business process, people and technology. ,Encouragingenterprenewal adaptation on capabilities with stress on innovative skills & collaborative decision-making
True/FalseQuestion Some employees may not like flesibility in horizontal movement from one job to anotherCorrect Answer True
Select The BlankQuestion The link between sense of reality and ________ is important for proper understanding of the
definition of sense of realityCorrect Answer imagination
Multiple Choice Single AnswerQuestion When do managers lose faith in the fairness of the top management.Correct Answer Promoting from outside
Multiple Choice Single AnswerQuestion What is one of the major reasons for a perceived rise in number of moon - lights in the
coming future?Correct Answer Change in values & expectations.
Multiple Choice Single AnswerQuestion Under the pre-Interview preparation it is useful to note the key pointsCorrect Answer Paper
Select The BlankQuestion No worker employed in any industry who has been in continuous service for more than
________ , can be retrenched until prior permission from the govt. to retrench in undertakingsemploying more than 100 peopleCorrect Answer 1 year
Select The BlankQuestion One of the feature HRD goals are, ________ is a perishable commodityCorrect Answer Labour
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Multiple Choice Single AnswerQuestion The capacity to take considerable responsibility, ability to influence and control others and
skills in problem solving primarily show :Correct Answer Managerial competence
Select The BlankQuestion For closure , if there is no response (from government ) within ________ permission is
deemed to have been grantedCorrect Answer 60
Multiple Choice Multiple AnswerQuestion What are the objectives of inspection?Correct Answer Removing defects , Consumer satisfaction , Quality product
Multiple Choice Single AnswerQuestion In an emerging scenario, necessitating speed, flexibility, quality and willing ability to change,
what sort of role does human resource personnel critically need to take on?Correct Answer As strategic business partner
True/FalseQuestion The data obtained through job analysis are recorded on what is known as job analysis sheet.Correct Answer True
Select The BlankQuestion Where the firm pats the proposed changes into practice is called ________ stage.Correct Answer Implementation
Multiple Choice Multiple AnswerQuestion Motorola developed an index, Individual Dignity Entitlement based on following questions :Correct Answer Do you have a substantive job that contributes to the success of Motorola? , Do you
have a career plan and is it exciting, achievable and being acted on? , Do you have on-the-job behavioursand the knowledge base to be successful?
Select The BlankQuestion ________ are the visible amounts given for fertilizers export promotion, etc.Correct Answer Explicit subsidies
Multiple Choice Single AnswerQuestion What form of resource allocation unit was originally created to impart training retain workes
through skill upgradation & prevention of redundancy due to the technology gap?Correct Answer National Renewal Fund
Select The BlankQuestion The________ can be made using a checklist of questionsCorrect Answer Observation
Select The BlankQuestion For closure government permission is required at least ________ days before the intended
closureCorrect Answer 90
Multiple Choice Multiple AnswerQuestion What are the uses of the ' Balanced Score Card' as a strategic management system?Correct Answer It is used to clarify & translate vision & strategy , It is used as a management tool. , It
is used to enhance strategic feedback and learning curves.
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HRM assgn:10: Amit
Select The BlankQuestion ________ and retaintion of qualified employees is a common goal shared by many employers.Correct Answer Recruitment
Multiple Choice Multiple AnswerQuestion Performance Appraisal directly affects the interpersonal relations which are really delicate and
difficult to maintain, because of heterogenity in the nature of human beings. It is necessary to followcertain principles like:Correct Answer Appraise on the basis of representative information , Appraise on the basis of sufficient
information , Appraise on the basis of relevant information
Select The BlankQuestion A strong ________ can have a lasting effect and provide sustenance to an organisation.Correct Answer Culture
Select The BlankQuestion The role of the organisation in career planning is to introduce & strengthen systems to ensure
________ of employeesCorrect Answer Career Progression
Multiple Choice Multiple AnswerQuestion HRD process variable include -Correct Answer Role clarity , Work planning , Better communication
Select The BlankQuestion No worker employed in any industry who has been in continuous service for more than
________ , can be retrenched until prior permission from the govt. to retrench in undertakings employingmore than 100 peopleCorrect Answer 1 year
True/FalseQuestion In the Grid Seminars, stress is laid on teaching.Correct Answer False
True/FalseQuestion When individual job description and grade description do not match well, the evaluators
classify the job using their subjective judgement.Correct Answer True
Multiple Choice Single AnswerQuestion Retrenchment procedures are governed what method of Accounting?Correct Answer LIFO
Select The BlankQuestion Where the firm pats the proposed changes into practice is called ________ stage.Correct Answer Implementation
Multiple Choice Multiple AnswerQuestion List the measures to overcome the HRD problems in IndiaCorrect Answer Govt. to take steps to alleviate poverty , Govt. to take steps to accelarate economic
development , People to practice religious tolerance
Multiple Choice Single AnswerQuestion What is it that good HR practices can build?Correct Answer Competencies
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Select The BlankQuestion ________ leads to conflict between various departments is a functional organisationCorrect Answer The lack of appreciation for the constraints of other department
Multiple Choice Multiple AnswerQuestion what are the common objections against the treatment of people as assets in a HRM systemCorrect Answer There is no assurance of future benefits , people are not owened by the organisation , it
may not be recognised by tax laws
Multiple Choice Multiple AnswerQuestion Why would management participation in trade union be open to opposition by a few?Correct Answer trade union leader may feel thire influence decelerated among trade union members ,
member may view thire movement weakend with the influence of management , due tomisunderstandings cropping up among leader & members
Select The BlankQuestion For closure , if there is no response ( from government ) within ________ permission is
deemed to have been grantedCorrect Answer 60
Select The BlankQuestion Companies can offer the option only to employees who are above ________ years of age or
have served with the company for 10 years.Correct Answer 40
Multiple Choice Single AnswerQuestion The anchor for an individual who is attached to an organisation or a location rather than to
work is essentially termed :Correct Answer Search for security
Multiple Choice Single AnswerQuestion The 'Zero defects' concept emphasizing adherence to quality requirements and employee
motivation was prompted by -Correct Answer Crosby
True/FalseQuestion The degree to which an individual possess the innate quality of breath of mind is the most
direct indication of the individual's ultimate potential.Correct Answer True
Select The BlankQuestion While evaluating ________ jobs, where nature of work is difficult to be expressed in
quantifiable numbers.Correct Answer manegerial
True/FalseQuestion The data obtained through job analysis are recorded on what is known as job analysis sheet.Correct Answer True
Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line with the human resources planCorrect Answer Recruitment
Match The FollowingQuestion Correct Answer Your Answer1) Action Planning In this case, the interview should end with specific plans of action for the developmentof the employee. In this case, the interview should end with specific plans of action for the development ofthe employee.
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2)Feedback It should be data-based and not impressionistic It should be data-based and notimpressionistic3) Rapport building In this case there is a climate of acceptance & warmth In this case there is a climateof acceptance & warmth4) Exploration In this case, the employee should appreciate his strengths & weakness. In this case, theemployee should appreciate his strengths & weakness.
Multiple Choice Multiple AnswerQuestion Under HRD, name the factors that act as motivating forcesCorrect Answer Job enrichment , Informal organisation , Participative management
True/FalseQuestion HR stands for Human Resourse StrategiesCorrect Answer False
True/FalseQuestion Employees at present need more freedom & autonomy in doing the workCorrect Answer True
Multiple Choice Multiple AnswerQuestion What are the major advantages of a Generic Benchmarking Technique?Correct Answer It is readily transferable , New practices, earlier implemented in an entire industry can
be brought in, giving an organisation an edge over its rivals. , Proven systems can be implemented withminimal modification
True/FalseQuestion The HRD programmes fail due to poverty, social injustice.Correct Answer True
Multiple Choice Single AnswerQuestion Name the system where the required competencies are available through training, councelling
etc.:Correct Answer Development
Multiple Choice Single AnswerQuestion What is it that is treated as a soul of the HR functions?Correct Answer HRD
Multiple Choice Single AnswerQuestion Name the technique used by the point system and factor comparison system to list the job.Correct Answer Quantitative
Multiple Choice Single AnswerQuestion Which system emphasis a lot on the need to motivate peopleCorrect Answer Human Resourse Development
Multiple Choice Single AnswerQuestion Who found that customer perceptions & attitudes were affected by what employees
experienced?Correct Answer Schneider
True/FalseQuestion HRD audit can also be used against the HRD departmentCorrect Answer True
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True/FalseQuestion An urgency motivation can be explained by a situation where dynamic profitable organisations
foresee a crisis and initiate a radical transformation by breaking status barriers & restructuringorganisational relationships.Correct Answer True
True/FalseQuestion Successful HR departments will focus on motivational performance .Correct Answer False
Multiple Choice Multiple AnswerQuestion Name the process of 360 degree appraisal which can be broken into three stages or levels -Correct Answer Planning , Implementation , Result
Match The FollowingQuestion Correct Answer Your Answer1) Essentials of a good Appraisal Plan Relating scales should be constructed adequately and in accordancewith the objectives. Relating scales should be constructed adequately and in accordance with theobjectives.2) Definition of Performance Appraisal It is a systematic, orderly and objective method of evaluating thepresent and potential utility of employees to the organisation. It is a systematic, orderly and objectivemethod of evaluating the present and potential utility of employees to the organisation.3) Objectives of Performance Appraisal Provision of feedback to subordinates to know where they stand.Provision of feedback to subordinates to know where they stand.4) Feature of Performance Appraisal It is totally different from job evaluation as well as merit rating. It istotally same as job evaluation as well as merit rating.
Multiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is hurdle in the HRDCorrect Answer Religious
Multiple Choice Single AnswerQuestion The "Zero defects" concept defined TQM as -Correct Answer The system to be used is prevention.
Multiple Choice Single AnswerQuestion One of the importance of HRD is Correct Answer Role clarity
Select The BlankQuestion On the basis of job elements and organisational demand an appropriate ________ of job
evaluation should be selected. Correct Answer method
Select The BlankQuestion ________ are first established on the basis of job information derived from job ananysis.Correct Answer Grades
Multiple Choice Multiple AnswerQuestion Why was workers participation in manamement intiated?Correct Answer to satisfy workers psychological needs , to develop a souce of belongingness , to
establish industrial peace
Multiple Choice Multiple AnswerQuestion The traditional methods of performance appraisal lay emphasis on the ratings of individual's
personality traits such as - Correct Answer Initiative , Drive , Creativity
Select The BlankQuestion Factor comparison method is regarded as ________ methodCorrect Answer complex
1
Multiple Choice Single Answer
Question
Which systems are more scientific in the organisations, as each individual will have an individual scorecard.
Correct Answer
Appraisal
Your Answer
Appraisal
True/False
Question
Majority of the disputes in industries are related to the problem of wages, salaries & benefits
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
Question
What is Business Process Re-engineering?
Correct Answer
The ability of an organisation to step back & rethink the way it does business , Focus on all form businesscomponents: strategy, business process, people and technology. , Encouraging enterprenewal adaptationon capabilities with stress on innovative skills & collaborative decision-making
Your Answer
The ability of an organisation to step back & rethink the way it does business , Focus on all form businesscomponents: strategy, business process, people and technology.
True/False
2
Question
Organisations presently are taking measures to satisfy the workers through various methods including theschemes of worker & participation in management
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
In an organisation initiating career planning what modality would essentially form the basis for palcement,transfer and rotation?
Correct Answer
Career path model
Your Answer
Career path model
Select The Blank
Question
Section ________ of the Industrial Disputes Act 1947 , states that an employer should only retrenchemployees who have been most recently hired.
Correct Answer
25-G
Your Answer
25-G
Multiple Choice Multiple Answer
3
Question
Within the establishment stage of the career development cycle, what are very important occasions for ayoung employee?
Correct Answer
The first promotion , Successfully completed asignment , The first performance appraisal
Your Answer
The first promotion , Successfully completed asignment , The first performance appraisal
True/False
Question
Performance development plan is set for the employee by his immediate boss.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
Name the recruitment process which is said to be a costly affair
Correct Answer
External
Your Answer
External
4
Multiple Choice Single Answer
Question
What does a Supervisory Skill Level Survey entaial?
Correct Answer
Method of measuring training needs of a Co's supervisors through well designed psychometric tests
Your Answer
Method of measuring training needs of a Co's supervisors through well designed psychometric tests
Multiple Choice Multiple Answer
Question
Name the three performance counselling phase.-
Correct Answer
Action Planning , Rapport building , Exploration
Your Answer
Rapport building , Exploration , Action Planning
True/False
Question
The Asian Institute of Management have introduced a unique course called "Managerial Walkabout". Theidea of the course came from Prof. M. Gibbons of Simon Fraser University, British Columbia.
Correct Answer
5
True
Your Answer
False
Select The Blank
Question
The ________ provide resources to approved employment schemes in the organised & marginised sectors
Correct Answer
Employment Generation Fund
Your Answer
Employment Generation Fund
Multiple Choice Multiple Answer
Question
What are the objectives of inspection?
Correct Answer
Removing defects , Consumer satisfaction , Quality product
Your Answer
Removing defects , Consumer satisfaction , Quality product
Multiple Choice Multiple Answer
6
Question
What includes in Salary Survey ?
Correct Answer
Inflation indicators , Salary budget averages , Average salaries
Your Answer
Average Compensation , Inflation indicators , Average salaries
Multiple Choice Multiple Answer
Question
What are the published literature of the company which help in assessing the strengths and weakness ofHRD
Correct Answer
Manual reports , Marked Handouts , Personal Manual
Your Answer
Newspaper , Manual reports , Marked Handouts
Multiple Choice Single Answer
Question
In an employees organisation the flow of decisions from the President / Secretary & Craft / Unit level Unionflow to -
Correct Answer
General body of Members of employees organisations
Your Answer
7
General body of Members of employees organisations
Select The Blank
Question
In indian since the liberalisation process in 19991, FDI flows have developed each year & exports are up bymore than ________
Correct Answer
0.5
Your Answer
0.59
Multiple Choice Multiple Answer
Question
According to Gurucharan Das what should Indian companies focus its effort to emerge winners in the lightof the liberalization & globalization?
Correct Answer
Be able to capitalize on global trade , Not ignore quality , Product development
Your Answer
Diversity rather than focus on a single area of competence , Be able to capitalize on global trade , Notignore quality
True/False
Question
8
Through consumers participation in management, consumer will lose their rights through served technique
Correct Answer
False
Your Answer
False
True/False
Question
Organizations gear most of their management succession activities to the immediate past.
Correct Answer
False
Your Answer
True
Select The Blank
Question
Large recruitment ________ problematic and vice-versa.
Correct Answer
Less
Your Answer
More
9
Select The Blank
Question
Union leaders at different levels & at federatoins are elected on ________
Correct Answer
democratic principle
Your Answer
democratic principle
Multiple Choice Single Answer
Question
When one's financial & social position is almost entirely determined by the second occupation, the extent ofsecond jobbing may be known as :
Correct Answer
Full Moon Lighting
Your Answer
Quarter Moon lighting
Match The Following
Question
Correct Answer
Your Answer
10
Feedback
It should be data-based and not impressionistic
It should be data-based and not impressionistic
Rapport building
In this case there is a climate of acceptance & warmth
In this case there is a climate of acceptance & warmth
Exploration
In this case, the employee should appreciate his strengths & weakness.
In this case, the employee should appreciate his strengths & weakness.
Action Planning
In this case, the interview should end with specific plans of action for the development of the employee.
In this case, the interview should end with specific plans of action for the development of the employee.
Select The Blank
11
Question
For closure government permission is required at least ________ days before the intended closure
Correct Answer
90
Your Answer
90
Multiple Choice Single Answer
Question
Women employees presently restrict / limit their career to selected jobs & organisations. But, they will soonbe ready to take up all types of jobs in different types of organisations. This phenomenon is known as -
Correct Answer
Dual career group
Your Answer
Boundrylessness career group
True/False
Question
Employees feel frustrated due to low specialisation in the work
Correct Answer
True
Your Answer
True
12
True/False
Question
HRD audit can also be used against the HRD department
Correct Answer
True
Your Answer
True
True/False
Question
Under point method, common factors to all the jobs are identified.
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
Question
What are the casues for unsound functioning of Indian Tarde unions?
Correct Answer
13
Multilpe unions , Category wise unions , Intra & inter union rivalry
Your Answer
Multilpe unions , Intra & inter union rivalry , Over membership
Multiple Choice Multiple Answer
Question
Performance Appraisal directly affects the interpersonal relations which are really delicate and difficult to
maintain, because of heterogenity in the nature of human beings. It is necessary to follow certain principleslike:
Correct Answer
Appraise on the basis of representative information , Appraise on the basis of sufficient information ,Appraise on the basis of relevant information
Your Answer
Appraise on the basis of sufficient information , Appraise on the basis of relevant information
Select The Blank
Question
In no phase of business life is ________ as important as in making promotion decesions.
Correct Answer
Integrity
Your Answer
Growth
14
Select The Blank
Question
The job evaluation programme once installed must be continued on a ________ basis.
Correct Answer
permanent
Your Answer
permanent
Multiple Choice Multiple Answer
Question
360 - Degree Appraisal is to get a broad assessment of an individual from different sources, followingfactors need to be watched at this stage -
Correct Answer
Individual learning , Organisational learning , Improved Individual behaviour
Your Answer
Individual learning , Organisational learning , Improved Individual behaviour
Select The Blank
Question
________ is the pay which the employee gets based on his performance in the company as per his set roleand responsibilities.
Correct Answer
Merit Pay
15
Your Answer
Compensation
True/False
Question
Employee's organisations in India have their impact on various aspects, policies pertaining to humanresources management of various industries
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
Question
Motorola developed an index, Individual Dignity Entitlement based on following questions :
Correct Answer
Do you have a substantive job that contributes to the success of Motorola? , Do you have a career plan andis it exciting, achievable and being acted on? , Do you have on-the-job behaviours and the knowledge baseto be successful?
Your Answer
Do you have a substantive job that contributes to the success of Motorola? , Do you have a career plan andis it exciting, achievable and being acted on? , Do you have on-the-job behaviours and the knowledge baseto be successful?
16
Multiple Choice Single Answer
Question
Name the person who suggested the new concept which takes into account various key factors that will tellthe overall performance of a job.
Correct Answer
Elliot Jecques
Your Answer
Fred Luthas
Select The Blank
Question
For closure , every worker is to be compensated with ________ average pay for every year of servicecompleted
Correct Answer
15 days
Your Answer
15 days
Multiple Choice Single Answer
Question
Almost all organisations train employees either in their own training colleges or in the training colleges ofother organisations. Employees may spend many years at various educational institutes before joining theirorganisation as employees, which may extend upto -
Correct Answer
17
15 years
Your Answer
5 years
Match The Following
Question
Correct Answer
Your Answer
"Working on your liabilities"
Life long mission
Life long mission
Assignment to some important task force or committee
Offsetting Plateauing effect
Offsetting Plateauing effect
Need-opportunity Alignment
Crucial role played by HRD
Crucial role played by HRD
18
Continued self development
A leadership quality
A leadership quality
Multiple Choice Multiple Answer
Question
Name the three important components in aligning business strategy with HR practice:
Correct Answer
Business Strategy , Human Resource Practices , Organisational Capabilities
Your Answer
Business Strategy , Human Resource Practices , Organisational Capabilities
Multiple Choice Single Answer
Question
When do managers lose faith in the fairness of the top management.
Correct Answer
Promoting from outside
Your Answer
Promoting from outside
19
Multiple Choice Single Answer
Question
Name the situation where a person takes the necessary steps at the right moment of time
Correct Answer
Action
Your Answer
Action
Select The Blank
Question
A dynamic and everchanging environment calls for a shift in approach from ________ human resourcemanagement to a proactive and innovative one.
Correct Answer
reactive
Your Answer
reactive
Multiple Choice Single Answer
Question
When was the act of absorbing & incorporating the best contemporary practices relevant to the companiesneeds & by whom?
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Single AnswerQuestion Why Companies go for HRD Audit?
Correct Answer Promoting Professionalism
Your Answer Promoting Professionalism
True/FalseQuestion It is technology who can provide competitive advantage to corporations.
Correct Answer False
Your Answer True
True/FalseQuestion Counselling involves a one to one discussion between the participant and
administrator.Correct Answer True
Your Answer False
Multiple Choice Single AnswerQuestion The role of which manager must parallel the needs of his changing
organisation.Correct Answer HR
Your Answer HR
Multiple Choice Multiple AnswerQuestion Mention the objectives of Job evaluation
Correct Answer To maintain complete descriptopn of each occupation in the entire plant , Topromote accurate consideration of all employees for advancement andtransfer , To promote information for work organisation, employees sectionetc.
Your Answer To promote accurate consideration of all employees for advancement andtransfer , To promote information for work organisation, employees sectionetc. , To ensure that like wages are paid to all qualified employees on unlikework.
Multiple Choice Single AnswerQuestion Women employees presently restrict / limit their career to selected jobs &
organisations. But, they will soon be ready to take up all types of jobs indifferent types of organisations. This phenomenon is known as -
Correct Answer Dual career group
Your Answer Dual career group
Multiple Choice Single AnswerQuestion Whose development plays an integral part in a Company today.
Correct Answer Employee
Your Answer Employee
Multiple Choice Multiple AnswerQuestion What are the casues for unsound functioning of Indian Tarde unions?
Correct Answer Multilpe unions , Category wise unions , Intra & inter union rivalry
Your Answer Multilpe unions , Category wise unions , Intra & inter union rivalry
Multiple Choice Multiple AnswerQuestion What are the published literature of the company which help in assessing
the strengths and weakness of HRDCorrect Answer Manual reports , Marked Handouts , Personal Manual
Your Answer Manual reports , Marked Handouts , Personal Manual
True/FalseQuestion Majority of the disputes in industries are related to the problem of wages,
salaries & benefitsCorrect Answer True
Your Answer True
Select The BlankQuestion The ________ are mostly for the employees of the marketing department .
Correct Answer Commissions
Your Answer Commissions
Select The BlankQuestion A major reason for resistance to re-engineering is a challenge to the existing
________.Correct Answer hierarchy
Your Answer hierarchy
Multiple Choice Single Answer
Question The Finance Minister also expressed the government's intention toeventually raise total resource allocation for education to how much percentof the GDP in a phased manner?
Correct Answer 0.05
Your Answer 0.05
Multiple Choice Multiple AnswerQuestion What were the elements of the liberalization Movement?
Correct Answer Abolishion of licensing , MRTP limit , Foreign Investment
Your Answer Abolishion of licensing , MRTP limit , Open economy
Multiple Choice Multiple AnswerQuestion Name the various steps considered under Factor comparision system:
Correct Answer Allocation of correct rate to each key job , Selection of job characteristics ,Determination of correct rates of key jobs
Your Answer Allocation of correct rate to each key job , Selection of job characteristics ,Determination of correct rates of key jobs
Select The BlankQuestion For the period of the lay off up to a maximum of ________ workmen will be
paid compensation equal to half their basic pay & D.A.Correct Answer 45 days
Your Answer 45 days
True/FalseQuestion The individual with a deep speed insight will not go quickly to the least of a
problem.Correct Answer False
Your Answer False
Select The BlankQuestion HRD means competence building, commitment building, and ________
building.Correct Answer culture
Your Answer culture
Multiple Choice Single AnswerQuestion Name the technique used by the point system and factor comparison
system to list the job.Correct Answer Quantitative
Your Answer Quantitative
Multiple Choice Single AnswerQuestion Name the bank which was one of the earliest organisations in India to try
Sensitivity training based interventions in the 60's :Correct Answer State Bank of India
Your Answer State Bank of India
Multiple Choice Single AnswerQuestion What is one of the major reasons for a perceived rise in number of moon -
lights in the coming future?Correct Answer Change in values & expectations.
Your Answer Change in values & expectations.
True/FalseQuestion Objective of performance appraisal system is to identify the developmental
needs of each employee.Correct Answer True
Your Answer True
Match The FollowingQuestion Correct Answer Your Answer
Group goals Vs.Organisational goals
Course organisational Politics Course organisational Politics
Better decisions about peoplebased on improvedinformation system
HRA benefits HRA benefits
Standard cost method value of human resources foraccounting purposes
value of human resources foraccounting purposes
It is "endomic to everyorganisation regadless ofsize, funtion or character ofwonership
Organisational politidering Organisational politidering
Multiple Choice Single AnswerQuestion Which practices are service related and human resources related?
Correct Answer Organisational
Your Answer Organisational
Multiple Choice Multiple Answer
Question How would the representative of consumer association be able to make adifference in the consumerism movement
Correct Answer by participating in collective barganing , to demands good supply of qualitygoods at fair practices , to demands good supply of quality goods at fairsprices
Your Answer by participating in collective barganing , to demands good supply of qualitygoods at fair practices , to demands good supply of quality goods at fairsprices
True/FalseQuestion Proper implementation and support of all management levels are not very
crucial for the success of HRD auditCorrect Answer False
Your Answer False
Select The BlankQuestion ________ assignment can also be recommended for career development.
Correct Answer Rotational
Your Answer Rotational
Multiple Choice Multiple AnswerQuestion What are the areas where the auditors should physically visit the workplace?
Correct Answer Canteens , Living colony , Training rooms
Your Answer Canteens , Living colony , Training rooms
Multiple Choice Single AnswerQuestion When effort to earn additional income through a second job does not bear
fruit, such type of efforts & the consequent results may be called as -Correct Answer Blue Moon lighting
Your Answer Blue Moon lighting
Multiple Choice Multiple AnswerQuestion Succession planning is done in three time frames, those are-
Correct Answer Immediate , Intermediate , Long range
Your Answer Immediate , Intermediate , Long range
True/FalseQuestion An employee who is categorised as Dead wood is one who has absolutely
no potential for growth & should be included in a rationalization programme.
Correct Answer False
Your Answer True
Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line with the
human resources planCorrect Answer Recruitment
Your Answer Recruitment
Select The BlankQuestion The process of analysing jobs from which job descriptions are developed
are called ________.Correct Answer Job Analysis
Your Answer Job Evaluation
Multiple Choice Multiple AnswerQuestion Name the two facters which lead people to work:
Correct Answer Economic , Motivation
Your Answer Economic , Motivation
Multiple Choice Multiple AnswerQuestion Motorola developed an index, Individual Dignity Entitlement based on
following questions :Correct Answer Do you have a substantive job that contributes to the success of Motorola? ,
Do you have a career plan and is it exciting, achievable and being acted on?, Do you have on-the-job behaviours and the knowledge base to besuccessful?
Your Answer Do you have a career plan and is it exciting, achievable and being acted on?, Do you have on-the-job behaviours and the knowledge base to besuccessful? , Do you have internal operational measures?
True/FalseQuestion The benefit of job evaluation is that it lays down the foundation for a rational
wage structureCorrect Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion Why was workers participation in manamement intiated?
Correct Answer to satisfy workers psychological needs , to develop a souce ofbelongingness , to establish industrial peace
Your Answer to satisfy workers psychological needs , to develop a souce ofbelongingness , to establish industrial peace
Multiple Choice Single AnswerQuestion Which system emphasis a lot on the need to motivate people
Correct Answer Human Resourse Development
Your Answer Human Resourse Development
Select The BlankQuestion Financial difficulties , accumulation of stock , expiry of license or lease &
exhaustion of natural resources are not considered valid reasons for closureas there are ________
Correct Answer avoidable circumstances
Your Answer avoidable circumstances
Match The FollowingQuestion Correct Answer Your Answer
Arthur He studied the impact of twodifferent managementapproaches on theproductivity of steel mills.
He studied the impact of twodifferent managementapproaches on the productivityof steel mills.
Macduffie He studied 70 automobileplants representing 24companies from 17 differentcountries.
He studied 70 automobileplants representing 24companies from 17 differentcountries.
Huselied He used 2 scales- one tomeasure employee skills andthe second to measureemployee motivation.
He studied 80 automobileplants representing 24companies from 18 differentcountries.
Welbourne and Andrews He studied the survival rate of136 non-financial companies.
He used 2 scales- one tomeasure employee skills andthe second to measureemployee motivation.
Select The BlankQuestion In a re-engineering programme, when a process changes so does the
________ of the concerned employee.Correct Answer job profile
Your Answer job profile
Select The BlankQuestion The national renewal fund is administered by the department of industrial
development. The NRF was proposed to have a corpus of ________ which
would be contributed from budgetory support
Correct Answer Rs. 2000 crores
Your Answer Rs. 2000 crores
Multiple Choice Multiple AnswerQuestion What are the uses of the ' Balanced Score Card' as a strategic management
system?Correct Answer It is used to clarify & translate vision & strategy , It is used as a management
tool. , It is used to enhance strategic feedback and learning curves.Your Answer It is used to clarify & translate vision & strategy , It is used as a management
tool. , It is used to enhance strategic feedback and learning curves.
Select The BlankQuestion A strategy based on superior service is very powerful as the ________ is
highCorrect Answer value added
Your Answer competitiveness
True/FalseQuestion Performance development plan is set for the employee by his immediate
boss.Correct Answer True
Your Answer True
True/FalseQuestion The human resource department should move out from routine transactional
activities and let IT take care of their activities.Correct Answer True
Your Answer True
Select The BlankQuestion The role of the organisation in career planning is to introduce & strengthen
systems to ensure ________ of employeesCorrect Answer Career Progression
Your Answer Career Progression
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Multiple AnswerQuestion What are the needs for Quality Audit?Correct Answer It provides a benchmarkas to the performance of the quality system. , It constitutes a
permanent record of the progress in achieving the goals of quality. , It facilitates and encouragessupplier quality certificationsystems.
Your Answer It constitutes a permanent record of the progress in achieving the goals of quality. , Itfacilitates and encourages supplier quality certificationsystems.
Multiple Choice Multiple AnswerQuestion Under the point method, key jobs are selected, each sub factor is then defined in the order
of importance preferable along a scale, factors generally considered are:Correct Answer Skill , Efforts , AccountabilityYour Answer Skill , Efforts
Multiple Choice Single AnswerQuestion Name the Questions which enable the superior to verify that he has correctly heard.Correct Answer ParaphrasingYour Answer Paraphrasing
Select The BlankQuestion The role of the organisation in career planning is to introduce & strengthen systems to
ensure ________ of employeesCorrect Answer Career ProgressionYour Answer Career Progression
Multiple Choice Single AnswerQuestion In an employees organisation the flow of decisions fom the Working Committee flows to -Correct Answer President / Secretary of Branch UnionYour Answer President / Secretary of Branch Union
True/FalseQuestion Under point method, common factors to all the jobs are identified.Correct Answer TrueYour Answer False
Multiple Choice Single AnswerQuestion A candidate immediately after completing his school / collage education joins an
organisation in lower level position. Later he finds it difficult to make both ends meet as his familygrows & thus takes up a part time job or business, etc during his off-hours, this part of moon lighting iscalled :
Correct Answer Quarter Moon LightingYour Answer Quarter Moon Lighting
Select The BlankQuestion ________ means every employee is an active participant in goal attainment.Correct Answer Employee involermentYour Answer Employee involerment
Multiple Choice Single AnswerQuestion One of the importance of HRD isCorrect Answer Role clarityYour Answer Role clarity
True/FalseQuestion The first HRD department in the Indian corporate sector was started in 1975 in Larsen &
Toubro (L & T).Correct Answer TrueYour Answer False
Multiple Choice Single AnswerQuestion T. Thomas said," I became chairman of this company in 1973 at the age of 45". Name the
company.Correct Answer Hindustan LevelYour Answer Hindustan Level
Multiple Choice Multiple AnswerQuestion Performance counselling should not give a chance in discussion like -Correct Answer Increments , Salaries , RewardsYour Answer Increments , Salaries , Rewards
Multiple Choice Single AnswerQuestion Which system emphasis a lot on the need to motivate peopleCorrect Answer Human Resourse DevelopmentYour Answer Human Resourse Planning
Multiple Choice Single AnswerQuestion The function/task of ensuring that all sections are filled in, & the evidence is sufficiently
complete is that of the -Correct Answer ReviewerYour Answer Reviewer
Multiple Choice Multiple AnswerQuestion What are the casues for unsound functioning of Indian Tarde unions?Correct Answer Multilpe unions , Category wise unions , Intra & inter union rivalryYour Answer Multilpe unions , Category wise unions , Intra & inter union rivalry
Multiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is hurdle in the HRDCorrect Answer ReligiousYour Answer Religious
Multiple Choice Single AnswerQuestion Name the technique used by the point system and factor comparison system to list the job.Correct Answer QuantitativeYour Answer Quantitative
Multiple Choice Single AnswerQuestion Such a first attempt was made by the Congrece Government, but who was the main person
behind such a revolution in policies?Correct Answer Narasinha RaoYour Answer P. Chidarambaram
Select The BlankQuestion ________ is route to be followed in order to realise vision and overall purpose.Correct Answer StrategyYour Answer Strategy
True/FalseQuestion Giving a business group exposure when the boss goes on long leave, or long training etc is
a good mechanism of career planningCorrect Answer FalseYour Answer False
True/FalseQuestion The main focus of attention today is the employee.Correct Answer FalseYour Answer True
Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line with the human resources
planCorrect Answer RecruitmentYour Answer Development
Multiple Choice Single AnswerQuestion What is an essential ingredient for a successful benchmarking programme?Correct Answer Focus on critical success factors.Your Answer Carrying and learning from other leading companies excelling in specific areas.
Match The FollowingQuestion Correct Answer Your Answer
Continued self development A leadership quality Success formula
"Working on your liabilities" Life long mission Officiating Assignment
Assignment to some important task force or committee Offsetting Plateauing effect OffsettingPlateauing effect
Need-opportunity Alignment Crucial role played by HRD Crucial role played by HRD
Multiple Choice Multiple AnswerQuestion A Managerial Walkabouts presents the students with some basic challenges, such as -Correct Answer Logical Enquiry , Service , AdventureYour Answer Logical Enquiry , Service , Adventure
Multiple Choice Single AnswerQuestion The TQM philosophy was evolved or theorised by -Correct Answer DemmingYour Answer Demming
Select The BlankQuestion For closure , every worker is to be compensated with ________ average pay for every year
of service completedCorrect Answer 15 daysYour Answer 15 days
Select The BlankQuestion In the interview method of training-need identification interviews must clearly distinguish
between immediate training needs to improve present performance & ________.Correct Answer Development needs for growthYour Answer Development needs for growth
Multiple Choice Multiple AnswerQuestion What are the common job responsibilities of an executive?Correct Answer Co-ordinate Training Programme , Keep cost within budget , Publish House JournalYour Answer Co-ordinate Training Programme , Keep cost within budget , Publish House Journal
True/FalseQuestion Eight members is considered to be the norm as to the no. of members constituting a QC-Correct Answer TrueYour Answer True
Select The BlankQuestion HRD means competence building, commitment building, and ________ building.Correct Answer cultureYour Answer culture
Select The BlankQuestion A major reason for resistance to re-engineering is a challenge to the existing ________.Correct Answer hierarchyYour Answer hierarchy
Multiple Choice Single AnswerQuestion Who found that customer perceptions & attitudes were affected by what employees
experienced?Correct Answer SchneiderYour Answer Schneider
True/FalseQuestion Career planning is essentially the process of aligning the career needs of the employee with
the organisational career opportunitiesCorrect Answer TrueYour Answer True
Multiple Choice Multiple AnswerQuestion Within the establishment stage of the career development cycle, what are very important
occasions for a young employee?Correct Answer The first promotion , Successfully completed asignment , The first performance
appraisalYour Answer The first promotion , Successfully completed asignment , The first performance
appraisal
Select The BlankQuestion 360 -Degree Feedback enhances the quality of ________ decisions.Correct Answer HRYour Answer HR
Select The BlankQuestion Business re-engineering often shift the power base, changing the 'command - and - control'
approach to ________.Correct Answer 'Mobilised -and - enable'Your Answer 'Mobilised -and - enable'
Select The BlankQuestion For closure government permission is required at least ________ days before the intended
closureCorrect Answer 90Your Answer 90
Multiple Choice Multiple AnswerQuestion There are companies where the HR department lists out the raters by choosing randomly
from the participant's list of work related employees. Each rater receives an envelop having thefollowing :-
Correct Answer Letter from the administrator , Letter from the participant soliciting feedback , Selfaddressed envelope from the administrator
Your Answer Letter from the administrator , Letter from the participant soliciting feedback , Selfaddressed envelope from the administrator
True/FalseQuestion Proper implementation and support of all management levels are not very crucial for the
success of HRD auditCorrect Answer FalseYour Answer False
True/FalseQuestion The process of 360 Degree appraisal is broken into two stages - planning, implementation.
Correct Answer FalseYour Answer False
True/FalseQuestion An evaluation of where one stands on the basis of their job responsibilities, leadership,
qualities etc will be a good starting point for marketing plans for successCorrect Answer TrueYour Answer True
Multiple Choice Multiple AnswerQuestion What are the main issues stressed out throughout the workshop?Correct Answer Openness to feedback , Developmental attitudeYour Answer Openness to feedback , Developmental attitude
Multiple Choice Single AnswerQuestion Why is it that trade union leaders, particularly those connected with political parties may
strongly oppose management participation in Trade Union? Because they are of the views that -Correct Answer Their influence is decelerated among the members.Your Answer Their influence is decelerated among the members.
Multiple Choice Multiple AnswerQuestion Performance counselling refers to the help provided by a manager to his subordinates, it
attempts to help the employee in.-Correct Answer Supportive atmosphere , Empethetic atmosphere , Setting goalsYour Answer Supportive atmosphere , Empethetic atmosphere , Setting goals
Select The BlankQuestion In the Development Grade Method of career planning the selected staff for this grade
would remain there only for ________ yearsCorrect Answer twoYour Answer two
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
True/FalseQuestion Trade union is a group of two people who come to strengthen their
bargaining position.Correct Answer False
Your Answer False
Multiple Choice Single AnswerQuestion What is the concept of groups of employees working towards different
goals with little knowledge of other functions or understanding of overallgoals of the organisation?
Correct Answer Compartmentalisation
Your Answer Intra-prenurship
Select The BlankQuestion Most HRD audit are due to failures of ________.
Correct Answer Implementation
Your Answer Implementation
Multiple Choice Single AnswerQuestion Which system emphasis a lot on the need to motivate people
Correct Answer Human Resourse Development
Your Answer Human Resourse Development
True/FalseQuestion The human resource department should move out from routine
transactional activities and let IT take care of their activities.Correct Answer True
Your Answer False
Multiple Choice Single AnswerQuestion Whose development plays an integral part in a Company today.
Correct Answer Employee
Your Answer Manager
Select The BlankQuestion While evaluating ________ jobs, where nature of work is difficult to be
expressed in quantifiable numbers.Correct Answer manegerial
Your Answer manegerial
Select The BlankQuestion A major reason for resistance to re-engineering is a challenge to the
existing ________.Correct Answer hierarchy
Your Answer processes
Multiple Choice Multiple AnswerQuestion What are the prerequisites for the perfect functioning of management
participation in trade unionsCorrect Answer The union should be well organised with sounds rules , the coverage of
items for discussion & participation should be pre -set , both partiesshould have implicit faith in information supplied by the other
Your Answer The number of unions should be limited between fire & six , The unionshould be well organised with sounds rules , both parties should haveimplicit faith in information supplied by the other
True/FalseQuestion The modern HR function has HRD at its core.
Correct Answer True
Your Answer True
Match The FollowingQuestion Correct Answer Your Answer
Job analysis It is one of the job evaluationprocess which finds outrelevant facts.
It is one of the job evaluationprocess which finds outrelevant facts.
Non-quantitative jobevaluation category.
Simple ranking and gradingare palced under suchcategory.
Point system and factorcomparison methods areplaced under such category.
Quantitative job evaluation Point system and factorcomparison methods areplaced under such category.
Simple ranking and pointsystem are placed undersuch category.
The beneficiaries tobusiness firms by jobevaluation
It enables Cos. to get data inlocal wage surveys toestablish job classification.
It enables Cos. to get data inlocal wage surveys toestablish job classification.
Select The BlankQuestion The major issue to be resolved while framing ________ philosophy is
whether to promote largely from whithin the organisation or to hirepeople from outside at all levels.
Correct Answer Recruitment
Your Answer Recruitment
Multiple Choice Single AnswerQuestion A programme that allows flexible entering & learning (the organisation)
times for the employees is known as -Correct Answer Flexitime
Your Answer Flexitime
Select The BlankQuestion A strong ________ can have a lasting effect and provide sustenance to
an organisation.Correct Answer Culture
Your Answer Culture
Multiple Choice Multiple AnswerQuestion Name the process in the development of managerial personnel.
Correct Answer Performance planning , Performance appraisal , Coaching
Your Answer Performance planning , Performance appraisal , Coaching
Multiple Choice Multiple AnswerQuestion Name the basic appraisal qualities:
Correct Answer Action , Judgement , Alertness
Your Answer Action , Judgement , Alertness
Multiple Choice Single AnswerQuestion The "Zero defects" concept defined TQM as -
Correct Answer The system to be used is prevention.
Your Answer The system to be used is prevention.
True/FalseQuestion After the world War II, 'Made in Japan' became a synonym for shoddy
goods, but the TQM concept put it on the map.Correct Answer False
Your Answer True
Multiple Choice Single AnswerQuestion What is that describes the duties of the job, authority relationship, skills
requirement, conditions of work etc.Correct Answer Job analysis
Your Answer Job evaluation
True/FalseQuestion Politician as the custodian of the nation has the responsibility to protect
the interest of all the parties envolved in the process of organisationCorrect Answer False
Your Answer True
Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line with the
human resources planCorrect Answer Recruitment
Your Answer Training
True/FalseQuestion The final step in manpower planning is to ensure that the supply will
match the demand in future.Correct Answer False
Your Answer False
Select The BlankQuestion Under ________ method jobs are arranged from highest to lowest, in
order of their value to the organisation.Correct Answer ranking
Your Answer ranking
Multiple Choice Single AnswerQuestion The belief that a human resource, when put through different
management development programmes, is converted into a goodmanagement resources is supported by which common approach?
Correct Answer Manufacturing approach
Your Answer Agricultural approach
Select The BlankQuestion In indian since the liberalisation process in 19991, FDI flows have
developed each year & exports are up by more than ________
Correct Answer 0.5
Your Answer 0.5
Multiple Choice Multiple AnswerQuestion Job performance refers to :-
Correct Answer The actual achievements compaired with the objectives of the job.
Your Answer Successful completion of an assigned task contributing to theorganisation goals. , The actual achievements compaired with theobjectives of the job. , The actual achievements of the individualcompaired with the target / expectations.
Multiple Choice Multiple AnswerQuestion What are the limitations of HRD Audits?
Correct Answer Becoming more of a political game than a genuine effort forimprovement. , Failures of implementations , Does not give evaluation ofindiveduals but focuses on unit & systems
Your Answer Becoming more of a political game than a genuine effort forimprovement. , Failures of implementations , Becoming more of a socialgame than a genuine effort for improvement
Select The BlankQuestion Union leaders at different levels & at federatoins are elected on
________Correct Answer democratic principle
Your Answer democratic principle
Multiple Choice Single AnswerQuestion What was the key essential objective of the changed economic policy at
the global levelCorrect Answer to integrate the Indian economy with the world economy,
Your Answer to integrate the Indian economy with the world economy,
True/FalseQuestion The degree to which an individual possess the innate quality of breath of
mind is the most direct indication of the individual's ultimate potential.Correct Answer True
Your Answer True
True/FalseQuestion Eight members is considered to be the norm as to the no. of members
constituting a QC-Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion Name the first three phases that make up the process of the feedback
exercise -Correct Answer Participants orientation , Questionnaire distribution , Monitoring & follow
upYour Answer Participants orientation , Questionnaire distribution , Monitoring & follow
up
Match The FollowingQuestion Correct Answer Your Answer
Need for HRD Audit It attempts to find out thefuture HRD needs of thecompany after assessing thecurrent HRD activities &inputs
It attempts to find out thefuture HRD needs of thecompany after assessing thecurrent HRD activities &inputs
Limitation of HRD Audit It does not give evaluation ofindividuals but focuses onunit and systems.
It gives evaluation ofindividuals but does not focuson unit and systems.
Definition of HRD Audit It is a comprehensiveevaluation of the currentHRD strategies structure,systems styles and skills inthe business plans of acompany
It is a comprehensiveevaluation of the current HRDstrategies structure, systemsstyles and skills in thebusiness plans of a company
Role of HRD Audit inbusiness improvement
It helps in changes in thestyles of the topmanagement
It helps in changes in thestyles of the top management
Multiple Choice Single AnswerQuestion The Finance Minister also expressed the government's intention to
eventually raise total resource allocation for education to how muchpercent of the GDP in a phased manner?
Correct Answer 0.05
Your Answer 0.06
Multiple Choice Multiple AnswerQuestion Name the Integrative framework that identifies three paths through which
HR practices can contribute to business performance:Correct Answer By building organisational capabilities , By improving employees
satisfaction , By shaping customers and shareholders satisfactionYour Answer By building organisational capabilities , By improving employees
satisfaction , By shaping customers and shareholders satisfaction
Multiple Choice Single AnswerQuestion Every employee also has a succession plan to him, which is also known
as -Correct Answer Shadow planning
Your Answer Shadow planning
Multiple Choice Single AnswerQuestion In the career development cycle, which stage ideally starts when a new
emploee joins an organisation and finds a big gap between what theideal organisation should be and what it is?
Correct Answer Exporatory stage
Your Answer Exporatory stage
Select The BlankQuestion Ulrich (1994) says:The idea of utilising human resource as aa strategic
business partner is still at a level of ________ rather than reality.Correct Answer Rhetoric
Your Answer Rhetoric
Multiple Choice Multiple AnswerQuestion Experience has shown HRD audit has tremendous impact on business in
areas like:Correct Answer strategic Planning , role clarity , Streamlining practices
Your Answer strategic Planning , role clarity , Streamlining practices
Multiple Choice Single AnswerQuestion Such a first attempt was made by the Congrece Government, but who
was the main person behind such a revolution in policies?Correct Answer Narasinha Rao
Your Answer P. Chidarambaram
True/FalseQuestion Long range planning are beyond eight years
Correct Answer False
Your Answer False
Select The BlankQuestion 360 -Degree Feedback enhances the quality of ________ decisions.
Correct Answer HR
Your Answer HR
Multiple Choice Multiple AnswerQuestion In order to attain the support of Line Managers many organisations have
formulated Training Committees or Management Development
Committee, membership consists of -
Correct Answer Mostly of Line Managers , The Chief Executive or a very seniormanagers take up the role of Chairman , Training Managers is themember-Secretary in such committee.
Your Answer Mostly of Line Managers , The Chief Executive or a very seniormanagers take up the role of Chairman , Training Managers is themember-Secretary in such committee.
Multiple Choice Single AnswerQuestion One of the importance of HRD is
Correct Answer Role clarity
Your Answer Role clarity
True/FalseQuestion HRD audit is a comprehensive evaluation of the current HRD strategies,
structures etc.Correct Answer True
Your Answer True
Multiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is hurdle in the
HRDCorrect Answer Religious
Your Answer Social
True/FalseQuestion Career planning is essentially the process of aligning the career needs of
the employee with the organisational career opportunitiesCorrect Answer True
Your Answer True
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Select The BlankQuestion ________ assignment can also be recommended for career
development.Correct Answer Rotational
Your Answer Rotational
Multiple Choice Single Answer
Question What are judgments of characteristics, traits of employees & impact ofthese characteristics & traits on their performance.
Correct Answer Appraisals
Your Answer Appraisals
True/FalseQuestion Workers and trade unions never praticipate in the management of
human resourcesCorrect Answer False
Your Answer True
Select The BlankQuestion Some organisations use ________ & committee management as
techniques of training & devlopment for flexitime systemsCorrect Answer Job rotation
Your Answer Job enrichment
Multiple Choice Single AnswerQuestion During the pre-reform period what was the industrial growth during the
1950-60 period essentiallyCorrect Answer 7% to 9%
Your Answer 7% to 9%
Multiple Choice Multiple AnswerQuestion Through the BPR Programme an experience a sense of ownership in a
company only if the organisation believes in :Correct Answer Caring ( honest & open communication & mutual support) , Sharing (with
teams having a common objectives) , Daring (encouragingenterpreneuial adaptation capabilities)
Your Answer Caring ( honest & open communication & mutual support) , Sharing (withteams having a common objectives) , Daring (encouragingenterpreneuial adaptation capabilities)
Match The FollowingQuestion Correct Answer Your Answer
Limitation of manpowerplanning.
Inaccuracy. Deaths, dismissals
Manpower planning method. Long range estimates ofvacancies.
Long range estimates ofvacancies.
Step involved in manpowerplanning
Selecting adequate sourceof recruitment.
Long, short and mediumforecasts.
Name the three types offorecast
Economic, employee market,co's sales expansionforecasts.
Economic, employee market,co's sales expansionforecasts.
Multiple Choice Multiple Answer
Question 360 - Degree Appraisal is to get a broad assessment of an individualfrom different sources, following factors need to be watched at this stage-
Correct Answer Individual learning , Organisational learning , Improved Individualbehaviour
Your Answer Individual learning , Improved Individual behaviour , Improved Actionplanning
Multiple Choice Multiple AnswerQuestion Ranking system measures each job in comparison with other jobs in
terms of the relative importance of the following factors:Correct Answer Supervision & leadership , Co-operation & association outside the line of
authority , Probability & consequences of errorsYour Answer Supervision & leadership , Leadership & management , Co-operation &
association outside the line of authority
True/FalseQuestion Potential refers to the likelihood of the job holder making a future
contribution to the employing organisation.Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion What are the major advantages of a Generic Benchmarking Technique?
Correct Answer It is readily transferable , New practices, earlier implemented in an entireindustry can be brought in, giving an organisation an edge over its rivals., Proven systems can be implemented with minimal modification
Your Answer It is readily transferable , New practices, earlier implemented in an entireindustry can be brought in, giving an organisation an edge over its rivals., Proven systems can be implemented with minimal modification
Multiple Choice Multiple AnswerQuestion The HRD outcomes can influence the organisation's business goals
which may be in terms of -Correct Answer Higher productivity , Satisfied customers , Satisfied stockholders
Your Answer Higher productivity , Satisfied customers , Satisfied stockholders
Multiple Choice Multiple AnswerQuestion What are the objectives of a quality control programme?
Correct Answer Improvement in standard of goods with very little increase in cost ofproduction , Improvement in minimizing wastages. , Conformance withdesired standards.
Your Answer An effective inspection & control system. , Conformance with desiredstandards. , Improvement in minimizing wastages.
Select The BlankQuestion ________ is known not to hold overly one-sided views.
Correct Answer Judgement
Your Answer Judgement
Multiple Choice Multiple AnswerQuestion List the measures to overcome the HRD problems in India
Correct Answer Govt. to take steps to alleviate poverty , Govt. to take steps to accelarateeconomic development , People to practice religious tolerance
Your Answer Govt. to take steps to alleviate poverty , Govt. to take steps to accelarateeconomic development , People to practice religious tolerance
True/FalseQuestion An urgency motivation can be explained by a situation where dynamic
profitable organisations foresee a crisis and initiate a radicaltransformation by breaking status barriers & restructuring organisationalrelationships.
Correct Answer True
Your Answer False
Multiple Choice Single AnswerQuestion Participation of management' representatives in the trade unions
meetings particularly at the time of industrial dispute help both the parties-
Correct Answer To exchange their contradictory views
Your Answer To thrash out the problem
Multiple Choice Single AnswerQuestion Why Companies go for HRD Audit?
Correct Answer Promoting Professionalism
Your Answer Promoting Professionalism
Multiple Choice Multiple AnswerQuestion If employee fedrations & unious are mismanaged they-
Correct Answer Disrtub the smooth functioning & growth of organisations , affectindustrial peace , affect effective management of personnel
Your Answer Disrtub the smooth functioning & growth of organisations , Manipulatecompany policies , affect industrial peace
Multiple Choice Multiple AnswerQuestion Under HRD, name the factors that act as motivating forces
Correct Answer Job enrichment , Informal organisation , Participative management
Your Answer Employee enrichment , Job enrichment , Informal organisation
Select The BlankQuestion ________ means providing the employee with necessary tools &
authority to overcome obstacles to achieving goals.Correct Answer Employee empowerment
Your Answer Employee empowerment
Select The BlankQuestion A________ having openness, trust, authenticity as its bed rock is highly
suitable for 360 - degree appraisal.Correct Answer Culture
Your Answer Atmosphere
Multiple Choice Multiple AnswerQuestion Every HRD system developed by an organisation should be based on
the following elements of HRM. Those are:Correct Answer Suitable compensation plan , Selection of the right people , Good
performance appraisal systemYour Answer Selection of the right people , Good performance appraisal system ,
Training to managers
True/FalseQuestion Transfer of technology does not mean merely shifting technology from
one plance to anotherCorrect Answer True
Your Answer True
Multiple Choice Single AnswerQuestion If supply of labour is higher than demand, which factor would be
relatively low?Correct Answer Wage
Your Answer Incentive
Multiple Choice Multiple AnswerQuestion What are the action steps for effective Benchmarking?
Correct Answer Identifying the human resources related areas to be benchmarked. ,Prepare a report that documents the processes, functions, its extent &result areas , Understand why such a study is being conducted
Your Answer Identifying the human resources related areas to be benchmarked. , Toevolve into administrative experts who are able to create efficient HRprocess & business process , Prepare a report that documents theprocesses, functions, its extent & result areas
Multiple Choice Multiple Answer
Question Name the three aspects of manpower planning:
Correct Answer Who should plan? , Planning for whom , Timing for plam
Your Answer Why should we plan? , Planning for whom , Timing for plam
True/FalseQuestion Counselling involves a one to one discussion between the participant
and administrator.Correct Answer True
Your Answer True
True/FalseQuestion Off-line quality control consists of all control activities that are conducted
externally to the production system.Correct Answer True
Your Answer True
True/FalseQuestion Majority of the disputes in industries are related to the problem of wages,
salaries & benefitsCorrect Answer True
Your Answer True
Multiple Choice Single AnswerQuestion What is an inherent problem with organisations running their own
educational institutes?Correct Answer Funding from U.G.C. and State Govt.
Your Answer Lack of expertise outside the industry
True/FalseQuestion At Intel the Work Force Solution Company (WFS) was framed & given
monopoly over business process.Correct Answer False
Your Answer True
Select The BlankQuestion HRD department is also included as an ________ of HRD.
Correct Answer Instruments
Your Answer Collaboration
Multiple Choice Multiple AnswerQuestion Name the steps that develop strategic framework for HRD
Correct Answer Realistic employee development , Measurable employee development ,Well costed employee development
Your Answer Realistic employee development , Measurable employee development ,Well costed employee development
Multiple Choice Single AnswerQuestion Why is it that today, more so than the past, employees take to Moon
Lighting activitiesCorrect Answer Decreasing purchasing power
Your Answer Change in work climates
Match The FollowingQuestion Correct Answer Your Answer
Long range Beyond 5 years Beyond 5 years
Business plans Data from within theorganization
Data from within theorganization
Immediate Within 1 year Within 1 year
Intermediate 1 year to 5 years 1 year to 5 years
Select The BlankQuestion People take ________ supportively and use it for development.
Correct Answer Feedback
Your Answer Feedback
Multiple Choice Multiple AnswerQuestion What are the factors that warrant the attention for successful
implementation?Correct Answer Feedback management , Action planning , Reinforcement of new
behaviourYour Answer Feedback management , Action planning , Feedback analysis
Multiple Choice Single AnswerQuestion What is it that some of the companies have borrowed from professionally
managed Cos'Correct Answer HRD practices
Your Answer HRD audit
Select The Blank
Question Business re-engineering often shift the power base, changing the'command - and - control' approach to ________.
Correct Answer 'Mobilised -and - enable'
Your Answer Proactive - and - innovative
True/FalseQuestion HRD should be series of adhoc decisions and practices.
Correct Answer False
Your Answer True
True/FalseQuestion Flexitime works better when the employees have self-determination
Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion The components of a compensation system includes :
Correct Answer Job Description , Job Analysis , Job Evaluation
Your Answer Job Description , Job Analysis , Job Learning
Select The BlankQuestion A dynamic and everchanging environment calls for a shift in approach
from ________ human resource management to a proactive andinnovative one.
Correct Answer reactive
Your Answer reactive
Multiple Choice Multiple AnswerQuestion How would the representative of consumer association be able to make
a difference in the consumerism movementCorrect Answer by participating in collective barganing , to demands good supply of
quality goods at fair practices , to demands good supply of quality goodsat fairs prices
Your Answer by participating in collective barganing , to demands good supply ofquality goods at fair practices , to demands good supply of quality goodsat fairs prices
Multiple Choice Single AnswerQuestion Under phase 5, what is it that is conducted for two days or more
depending on the number of participantsCorrect Answer Workshop
Your Answer Workshop
Select The BlankQuestion The problem and challenges of continous improvement can be effectively
tackled by taking advantage of ________.Correct Answer Synergy of teams
Your Answer Quality circle
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
True/FalseQuestion A major beneficiary of liberalization and consequently competition not
been the consumer ….. But the inustryCorrect Answer False
Your Answer False
True/FalseQuestion As per the Human Development Balance sheet, 1997 30% of the total
population (world) lives in abolute povertyCorrect Answer False
Your Answer False
Multiple Choice Single AnswerQuestion What can influence the organisation's business goals?
Correct Answer HRD outcomes
Your Answer HRD Strategy
True/FalseQuestion A strong framework of HRM policy and systems is essential for the
development and implementation of HRD strategy.Correct Answer True
Your Answer True
True/FalseQuestion Depending on the career path model of managers, some specialised
training inputs are given at pre-determined times to make him morehandling the new higher assignment
Correct Answer True
Your Answer True
Select The Blank
Question ________ should reinforce positive behaviour.
Correct Answer Feedback
Your Answer Feedback
Multiple Choice Single AnswerQuestion Conventionally Personnel Managers & Manpower Development
Managers took what form of approach for the development of humanresource?
Correct Answer Manufacturing approach
Your Answer Agricultural approach
Multiple Choice Single AnswerQuestion At a US based industrial design firm there is no position as a head or
chief, instead, importance is given to hiring the right people for the rights.This policy emulates which concept?
Correct Answer Self actualization at the work place.
Your Answer Self actualization at the work place.
True/FalseQuestion An employee sponsor, the HR manager plays an integral role in
organisational success.Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion Name some of the strategic role of HR :
Correct Answer Successful HR department will focus on organisational performance. ,HR's value will be to have the right people ready at right time. , Thefocus of the HR function will be human capital development &organisational productivity.
Your Answer Successful HR department will focus on organisational performance. ,HR's value will be to have the right people ready at right time. , Thefocus of the HR function will be human capital development &organisational productivity.
True/FalseQuestion The process of 360 Degree appraisal is broken into two stages -
planning, implementation.Correct Answer False
Your Answer False
Multiple Choice Single AnswerQuestion Name one of the components / elements of the flow of decisions in the
employees organisation as a bid to increase union member loyalty :Correct Answer Providing wrong information about management
Your Answer Industrial relations about management
Match The FollowingQuestion Correct Answer Your Answer
Essentials of a goodAppraisal Plan
Relating scales should beconstructed adequately andin accordance with theobjectives.
Provision of feedback tosubordinates to know wherethey stand.
Definition of PerformanceAppraisal
It is a systematic, orderlyand objective method ofevaluating the present andpotential utility of employeesto the organisation.
It is a systematic, orderly andobjective method ofevaluating the present andpotential utility of employeesto the organisation.
Objectives of PerformanceAppraisal
Provision of feedback tosubordinates to know wherethey stand.
It is totally different from jobevaluation as well as meritrating.
Feature of PerformanceAppraisal
It is totally different from jobevaluation as well as meritrating.
Relating scales should beconstructed adequately andin accordance with theobjectives.
Multiple Choice Single AnswerQuestion On the basis of the relative work in the organisation, what is the primary
purpose of job evaluation?Correct Answer To set wages
Your Answer To set programmes
Select The BlankQuestion On the basis of job elements and organisational demand an appropriate
________ of job evaluation should be selected.Correct Answer method
Your Answer method
Select The BlankQuestion A fee market economy demands a transparent set of laws
and________somthething that the archaic Indian judical system is ill-equipped tocope with
Correct Answer quick disposal of litigation
Your Answer quick disposal of litigation
Multiple Choice Single AnswerQuestion Name the method where common factors to all the jobs are identified.
Correct Answer Point
Your Answer Factor comparison
True/FalseQuestion Human resource management is responsible for getting the best people,
training and providing mechanism.Correct Answer True
Your Answer True
Multiple Choice Single AnswerQuestion Why is it found that federations & Unions constitute an important &
crucial wing of an organisation?Correct Answer If mismanaged they affect industrial peace
Your Answer They have a strong bearing on the culture of the organisation
Multiple Choice Multiple AnswerQuestion What are the casues for unsound functioning of Indian Tarde unions?
Correct Answer Multilpe unions , Category wise unions , Intra & inter union rivalry
Your Answer Multilpe unions , Intra & inter union rivalry
Select The BlankQuestion ________ is route to be followed in order to realise vision and overall
purpose.Correct Answer Strategy
Your Answer Objective
Select The BlankQuestion The ________ provide resources to approved employment schemes in
the organised & marginised sectorsCorrect Answer Employment Generation Fund
Your Answer National Renewal Grant Fund
Select The BlankQuestion One of the feature HRD goals are, ________ is a perishable commodity
Correct Answer Labour
Your Answer Labour
Multiple Choice Single AnswerQuestion The capacity to take considerable responsibility, ability to influence and
control others and skills in problem solving primarily show :Correct Answer Managerial competence
Your Answer Managerial competence
Match The FollowingQuestion Correct Answer Your Answer
To divert manufacturingactivities from urban to ruralareas
one of the roles of theconsumer councial
a much neglected sphere ofthe market
The mechanism of pricefixation
a much neglected sphere ofthe market
requisites for consumersim
These are not the days ofindvidualism &unorganisation
unionsim unionsim
Knowledge of the subjecthand work & a sincereapproach
requisites for consumersim one of the roles of theadvisory committee
True/FalseQuestion The HRD programmes fail due to poverty, social injustice.
Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion Name the factors which come under ' Work Planning' that is component
systems of HRD:Correct Answer Performance appraisal , Role analysis , Contextual analysis
Your Answer Performance appraisal , Role analysis , Contextual analysis
Select The BlankQuestion ________ manpower plan need the involvement of top management as
well as HR exports.Correct Answer Strategic
Your Answer Strategic
Multiple Choice Single AnswerQuestion Federations may invite the management's representatives to participate
in working committee meetings. Who would the unions at Plant level /Shop level essentially invite?
Correct Answer Representatives from line & personnel department.
Your Answer Divisional / departmental manager & line representatives.
Select The BlankQuestion In the interview method of training-need identification interviews must
clearly distinguish between immediate training needs to improve presentperformance & ________.
Correct Answer Development needs for growth
Your Answer Training needs to improve future performance.
Multiple Choice Multiple AnswerQuestion Essentials of effective QC's :-
Correct Answer Prompt approval , Regular communication , Unconditional support
Your Answer Prompt approval , Regular communication , Unconditional support
Multiple Choice Single AnswerQuestion Name one of the components / elements of the flow of decisions in the
Management quadrant :Correct Answer Sound Industrial relations
Your Answer Grievance procedure
Multiple Choice Multiple AnswerQuestion Why was workers participation in manamement intiated?
Correct Answer to satisfy workers psychological needs , to develop a souce ofbelongingness , to establish industrial peace
Your Answer to satisfy workers psychological needs , to develop a souce ofbelongingness
Multiple Choice Single AnswerQuestion When was the first attempt made to move a change in policies regarding
business, licenses & permits operating in IndiaCorrect Answer Mid 80's
Your Answer Early 90's
Multiple Choice Multiple AnswerQuestion Participation of Mgmt in federations & unions at all levels helps to -
Correct Answer Strength the trade union movement , maintain Industrial harmony ,Develop sound human relations
Your Answer maintain Industrial harmony , Develop sound human relations ,incongenial industrial relations.
Multiple Choice Single AnswerQuestion Name the type of questions hindering communication
Correct Answer Testing
Your Answer Close-ended question
True/FalseQuestion If the assessee is transferred after Feb. the immediate superior will
complete the appraisal as at 31st Aug.Correct Answer False
Your Answer True
Select The BlankQuestion At Hewlett Packard, as part of their BPR programme, the
________directs resources from applicants to a centralised employmentresponse centre.
Correct Answer EMS
Your Answer EMS
Select The BlankQuestion ________ phase involves generating confidence in the employee to
open up and frankly share his perceptions, feeling etc.Correct Answer Rapport building
Your Answer Rapport building
True/FalseQuestion Some employees may not like flesibility in horizontal movement from one
job to anotherCorrect Answer True
Your Answer True
True/FalseQuestion Establishment of trade unions by workers in small industries is not
commonCorrect Answer False
Your Answer True
Multiple Choice Multiple AnswerQuestion what are the common objections against the treatment of people as
assets in a HRM systemCorrect Answer There is no assurance of future benefits , people are not owened by the
organisation , it may not be recognised by tax lawsYour Answer There is no assurance of future benefits , it does not recognise the
human side human side to mgmt side to side to mgt of human resources, people are not owened by the organisation
Select The BlankQuestion Where the firm pats the proposed changes into practice is called
________ stage.Correct Answer Implementation
Your Answer Implementation
Multiple Choice Multiple AnswerQuestion What are the published literature of the company which help in assessing
the strengths and weakness of HRDCorrect Answer Manual reports , Marked Handouts , Personal Manual
Your Answer Manual reports , Personal Manual
Select The BlankQuestion ________ leads to conflict between various departments is a functional
organisationCorrect Answer The lack of appreciation for the constraints of other department
Your Answer Development of own specialised interests
Multiple Choice Multiple AnswerQuestion Name the different types of compensations.
Correct Answer Commissions , Overtime pay , Stock options
Your Answer Overtime pay , Stock options , Gratuity
Multiple Choice Single AnswerQuestion Name the process which is continous and stops only when the
organisation ceases to existCorrect Answer Hiring
Your Answer Forecasting
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Multiple AnswerQuestion The components of a compensation system includes :
Correct Answer Job Evaluation , Job Description , Job Analysis
Your Answer Job Evaluation , Job Description , Job Analysis
True/FalseQuestion The first HRD department in the Indian corporate sector
was started in 1975 in Larsen & Toubro (L & T).Correct Answer True
Your Answer True
Select The BlankQuestion A paper prepared by Mr. P Chidambaram, titled Indian
subsidies reveals that in order to cleen its fiscal dificultina few year, India needs to out down about 50% ofsubsidies in ________ goods since it yields only 10%returns
Correct Answer Non-merit
Your Answer Non-merit
Select The BlankQuestion The factors coming under Discipline & Attendance are
Time keeping and ________.Correct Answer Obedience
Your Answer Obedience
Multiple Choice Single AnswerQuestion What is the general principle (as per P.A.S policy of
premier) of Assessment Routes?Correct Answer 2nd Assessor-superior of first assessor, 2nd Assessor-
superior of the 1st assessorYour Answer 1st Assessor-immediate superior, 2nd Assessor HR
manager
True/FalseQuestion It can be enagued that globalization has reduced poverty
in India and China, home to move that half a billion of theworld's poor income group
Correct Answer True
Your Answer True
Select The BlankQuestion ________ means providing the employee with necessary
tools & authority to overcome obstacles to achievinggoals.
Correct Answer Employee empowerment
Your Answer Employee empowerment
Multiple Choice Single AnswerQuestion What is the primary objective behind SSL?
Correct Answer To not only measure training supervisors by comparingtheir performance with that of several thousandsupervisors in other Cos.
Your Answer To objectively measure training needs
Multiple Choice Single AnswerQuestion Who is the person who should always remain away from
Doppelganger effect.Correct Answer Chief Executive
Your Answer Chief Executive
Multiple Choice Single AnswerQuestion What is one of the major reasons for a perceived rise in
number of moon - lights in the coming future?Correct Answer Change in values & expectations.
Your Answer A change in standard of living
Multiple Choice Multiple AnswerQuestion Why do most companies want HRD audit?
Correct Answer Change of Leadership , To make HR function business-driven , For growth & diversification
Your Answer Change of Leadership , To make HR function business-driven , For growth & diversification
Select The BlankQuestion ________ are those who provide competitive advantage
to corporations.
Correct Answer People
Your Answer Managers
Multiple Choice Multiple AnswerQuestion What are the factors that warrant the attention for
successful implementation?Correct Answer Feedback management , Action planning ,
Reinforcement of new behaviourYour Answer Feedback management , Action planning , Feedback
analysis
True/FalseQuestion The functioning of federations and unions has its impact
on human resources management of varios industries &organisation
Correct Answer True
Your Answer True
Multiple Choice Single AnswerQuestion The role of which manager must parallel the needs of his
changing organisation.Correct Answer HR
Your Answer HR
Multiple Choice Single AnswerQuestion What is the long form of CII?
Correct Answer Confederation of Indian Industry
Your Answer Confederation of Indian Industry
Multiple Choice Single AnswerQuestion Name one of the components / elements of the flow of
decisions in the Management quadrant :Correct Answer Sound Industrial relations
Your Answer Sound Industrial relations
True/FalseQuestion It is not necessary that the subordinate should feel free
to participate without fear in the process of review &feedback.
Correct Answer False
Your Answer False
Select The BlankQuestion Most HRD audit are due to failures of ________.
Correct Answer Implementation
Your Answer Implementation
Select The BlankQuestion Under Voluntary retirement scheme income tax benefits
for employees who have accepted the scheme arehowever , valid only for payouts of upto ________
Correct Answer Rs. 5 lakh
Your Answer Rs. 3 lakh
Multiple Choice Single AnswerQuestion The liberalization swept through the nation bringing in a
new era which compelled Indian business to value upfrom shumber & reassess its assumption. Thecharacterstics were that of
Correct Answer a complete or perish situation
Your Answer an open economy
Multiple Choice Multiple AnswerQuestion Name the two facters which lead people to work:
Correct Answer Economic , Motivation
Your Answer Economic , Motivation
Select The BlankQuestion For closure , if there is no response ( from government )
within ________ permission is deemed to have beengranted
Correct Answer 60
Your Answer 90
Select The BlankQuestion ________ system stresses on discipline and there is
simplicity in the form.
Correct Answer Merit rating
Your Answer Rating scale
True/FalseQuestion The individual with a deep speed insight will not go
quickly to the least of a problem.Correct Answer False
Your Answer True
True/FalseQuestion An employee who is categorised as Dead wood is one
who has absolutely no potential for growth & should beincluded in a rationalization programme.
Correct Answer False
Your Answer False
Multiple Choice Multiple AnswerQuestion Some organisations have successfully experimented
with foreign assignment in the career path model. Whatare the benefits of this form of assignment?
Correct Answer The individual is tested in an alien environment , He istrained to see the business in a globle context , Lack ofopportunity in our country dosen't come in the way ofcareer progression
Your Answer The individual is tested in an alien environment , He istrained to see the business in a globle context , Lack ofopportunity in our country dosen't come in the way ofcareer progression
Select The BlankQuestion HRD ________ is in methodology of evaluating various
elements of HRD .Correct Answer Audit
Your Answer Audit
Multiple Choice Single AnswerQuestion The first HRD department in the Indian corporate sector
was started in which year?Correct Answer 1975
Your Answer 1975
Multiple Choice Multiple AnswerQuestion what are the common objections against the treatment of
people as assets in a HRM systemCorrect Answer There is no assurance of future benefits , people are not
owened by the organisation , it may not be recognised bytax laws
Your Answer There is no assurance of future benefits , it does notrecognise the human side human side to mgmt side toside to mgt of human resources , people are not owenedby the organisation
Select The BlankQuestion Employer has to pay ________ of the basic wages to the
employees during the lay off periodCorrect Answer 0.5
Your Answer 0.5
Multiple Choice Multiple AnswerQuestion Name the three important components in aligning
business strategy with HR practice:Correct Answer Business Strategy , Human Resource Practices ,
Organisational CapabilitiesYour Answer Business Strategy , Organisational Strategy , Human
Resource Practices
True/FalseQuestion Employees feel frustrated due to low specialisation in the
workCorrect Answer True
Your Answer True
Multiple Choice Single AnswerQuestion Under the pre-Interview preparation it is useful to note
the key pointsCorrect Answer Paper
Your Answer Paper
Select The BlankQuestion The link between sense of reality and ________ is
important for proper understanding of the definition ofsense of reality
Correct Answer imagination
Your Answer vision
Multiple Choice Single AnswerQuestion Five main phases make up the process of the feedback
exercise, name the PHASE 4-Correct Answer Data feeding Reports & Analysis
Your Answer Data feeding Reports & Analysis
Multiple Choice Multiple AnswerQuestion What are the major advantages of a Generic
Benchmarking Technique?Correct Answer It is readily transferable , New practices, earlier
implemented in an entire industry can be brought in,giving an organisation an edge over its rivals. , Provensystems can be implemented with minimal modification
Your Answer It is readily transferable , New practices, earlierimplemented in an entire industry can be brought in,giving an organisation an edge over its rivals. , Provensystems can be implemented with minimal modification
Multiple Choice Single AnswerQuestion What is it that Union leader usually do to gain the
confidence of its member?Correct Answer Win something in grievance procedure
Your Answer Challenge management
Match The FollowingQuestion Correct Answer Your Answer
Knowledge of thesubject hand work & asincere approach
requisites forconsumersim
one of the roles of theadvisory committee
To divert manufacturingactivities from urban torural areas
one of the roles of theconsumer councial
a much neglectedsphere of the market
The mechanism of pricefixation
a much neglectedsphere of the market
one of the roles of theconsumer councial
These are not the daysof indvidualism &unorganisation
unionsim unionsim
True/False
Question Objective of performance appraisal system is to identifythe developmental needs of each employee.
Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion What were the unmet deliveriables of the economic
refructing or what were its put falls?Correct Answer unmet social objectives , status of small-scale industries
, advantage MNC's had over their Indian compethtionsYour Answer unmet social objectives , reliance on agriculture , status
of small-scale industries
True/FalseQuestion The process of 360 Degree appraisal is broken into two
stages - planning, implementation.Correct Answer False
Your Answer False
True/FalseQuestion Organisations should pay for the value of the job but not
for the value of the person.Correct Answer False
Your Answer True
Multiple Choice Multiple AnswerQuestion Experience has shown HRD audit has tremendous
impact on business in areas like:Correct Answer strategic Planning , role clarity , Streamlining practices
Your Answer strategic Planning , role clarity , Streamlining practices
Multiple Choice Multiple AnswerQuestion In order to attain the support of Line Managers many
organisations have formulated Training Committees orManagement Development Committee, membershipconsists of -
Correct Answer Mostly of Line Managers , The Chief Executive or a verysenior managers take up the role of Chairman , TrainingManagers is the member-Secretary in such committee.
Your Answer Supervisory staff for their effective participation inmanagement. , Mostly of Line Managers , The ChiefExecutive or a very senior managers take up the role of
Chairman
Multiple Choice Multiple AnswerQuestion Succession planning is done in three time frames, those
are-Correct Answer Immediate , Intermediate , Long range
Your Answer Immediate , Intermediate , Long range
Multiple Choice Multiple AnswerQuestion Name the various HRD outcomes variables :Correct Answer Better developed roles , Better utilisation of human
resources , Better organisational healthYour Answer Better organisational health , Better developed roles , Better
utilisation of human resources
Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line with
the human resources planCorrect Answer RecruitmentYour Answer Training
Multiple Choice Multiple AnswerQuestion What are the needs for Quality Audit?Correct Answer It provides a benchmarkas to the performance of the quality
system. , It constitutes a permanent record of the progress in achieving thegoals of quality. , It facilitates and encourages supplier qualitycertificationsystems.Your Answer It provides a benchmarkas to the performance of the quality
system. , It acts as an appraisal system to gauge the performance of the TQMprocesses. , It constitutes a permanent record of the progress in achieving thegoals of quality. , It facilitates and encourages supplier qualitycertificationsystems.
Multiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is hurdle
in the HRDCorrect Answer ReligiousYour Answer Social
Multiple Choice Single AnswerQuestion In an employees organisation the flow of decisions fom the Working
Committee flows to -Correct Answer President / Secretary of Branch UnionYour Answer President / Secretary of Branch Union
Multiple Choice Multiple AnswerQuestion Performance Appraisal directly affects the interpersonal relations
which are really delicate and difficult to maintain, because of heterogenity inthe nature of human beings. It is necessary to follow certain principles like:Correct Answer Appraise on the basis of representative information ,
Appraise on the basis of sufficient information , Appraise on the basis ofrelevant informationYour Answer Appraise on the basis of sufficient information , Appraise on
the basis of relevant information
Multiple Choice Multiple AnswerQuestion Training programmes conducted by dividing the total group of
participants into teams who are assigned to complete the task within a timelimit are called -Correct Answer SSL Technology , Grid SeminarsYour Answer Game Seminars
Select The BlankQuestion For closure , every worker is to be compensated with ________
average pay for every year of service completed
Correct Answer 15 daysYour Answer 30 days
Multiple Choice Multiple AnswerQuestion Under the 'Point rating system' name the important steps mentioned:Correct Answer Construction of the yardsticks , Wage survey , Designing wage
structure.Your Answer Wage survey
Select The BlankQuestion ________ means providing the employee with necessary tools &
authority to overcome obstacles to achieving goals.Correct Answer Employee empowermentYour Answer Job enhancement
Match The FollowingQuestion Correct Answer Your Answer
Intermediate 1 year to 5 years 1 year to 5 years
Long range Beyond 5 years Beyond 6 years
Business plans Data from within the organization Beyond 8 years
Immediate Within 1 year Within 1 year
Multiple Choice Single AnswerQuestion While Trade Unions have their own approach to the problem; what is
the role played by management in fostering a close understanding between eachother?Correct Answer It's own approach to problem solving techniqueYour Answer To act as a liaison between the problem & union
Select The BlankQuestion At Hewlett Packard, as part of their BPR programme, the
________directs resources from applicants to a centralised employment responsecentre.Correct Answer EMSYour Answer GRPS
Multiple Choice Single AnswerQuestion When was the act of absorbing & incorporating the best contemporary
practices relevant to the companies needs & by whom?Correct Answer Xerox (mid 70's)Your Answer Xerox (mid 70's)
Select The BlankQuestion ________ phase involves generating confidence in the employee to
open up and frankly share his perceptions, feeling etc.Correct Answer Rapport buildingYour Answer Rapport building
True/FalseQuestion In the Grid Seminars, stress is laid on teaching.Correct Answer FalseYour Answer False
Multiple Choice Multiple AnswerQuestion After the assets and liabilities of each individual is identified,
what should be done; some thumb-rules areCorrect Answer Make out a time bound plan to workon your liabilities ,
Choose first the liability which is hindering your growth the most , Build yourcareer on your assetsYour Answer Make out a time bound plan to workon your liabilities , Build
your career on your assets , Make an attempt to transform your liabilities intoyour assets
Multiple Choice Single AnswerQuestion Name the situation where a person takes the necessary steps at the
right moment of timeCorrect Answer ActionYour Answer Debate
Multiple Choice Single AnswerQuestion The TQM philosophy was evolved or theorised by -Correct Answer DemmingYour Answer Juran
Multiple Choice Single AnswerQuestion Which pay is one of the most crucial pay given to the employee &
also shown in the pay structure.Correct Answer PerformanceYour Answer Performance
True/FalseQuestion Giving a business group exposure when the boss goes on long leave,
or long training etc is a good mechanism of career planningCorrect Answer FalseYour Answer True
Multiple Choice Multiple AnswerQuestion Name the various HRD values like :Correct Answer Openness , Trust , AutonomyYour Answer Openness , Aims , Trust , Autonomy
Multiple Choice Multiple AnswerQuestion Name the three aspects of manpower planning:Correct Answer Who should plan? , Planning for whom , Timing for plamYour Answer Why should we plan? , Who should plan? , Planning for whom
True/FalseQuestion Long range planning are beyond eight yearsCorrect Answer FalseYour Answer False
Multiple Choice Single AnswerQuestion The Main contribution of HRD audit is to focus onCorrect Answer Value-adding HRDYour Answer Value-function HRD
Multiple Choice Single AnswerQuestion What is the essentially the most important principle of any Human
Resource Development Activity?
Correct Answer Self development.Your Answer Self development.
Select The BlankQuestion For closure , if there is no response ( from government ) within
________ permission is deemed to have been grantedCorrect Answer 60Your Answer 45
True/FalseQuestion Under point method, common factors to all the jobs are identified.Correct Answer TrueYour Answer True
Multiple Choice Multiple AnswerQuestion According to shroff (1995) the government needs to foucs on three
areas which are likely to inpute the effective implementation of the economicpolicy, they areCorrect Answer Inadequate institutional reform , the speed and sequence of
reform measures , Inadequacies in the communication & political management ofthere measuresYour Answer Inadequate institutional reform , the speed and sequence of
reform measures , lack of directional support
True/FalseQuestion In the orientation phase, all participants are to submit a list of
appraisers by whom they would like to be assessed.Correct Answer TrueYour Answer False
Select The BlankQuestion Generally, training need identification forms a part of ________.Correct Answer Management Appraisal SystemYour Answer Training Committee
Select The BlankQuestion The link between sense of reality and ________ is important for
proper understanding of the definition of sense of realityCorrect Answer imaginationYour Answer vision
Multiple Choice Single AnswerQuestion Which system emphasis a lot on the need to motivate peopleCorrect Answer Human Resourse DevelopmentYour Answer Human Personnel Department
Multiple Choice Multiple AnswerQuestion HRD process variable include -Correct Answer Role clarity , Work planning , Better communicationYour Answer Role clarity , Work planning
True/FalseQuestion Under the balanced score card approach the expectation of three
shareholdersCorrect Answer TrueYour Answer False
True/FalseQuestion Objective of performance appraisal system is to identify the
developmental needs of each employee.Correct Answer TrueYour Answer False
Multiple Choice Multiple AnswerQuestion Name the first three phases that make up the process of the
feedback exercise -Correct Answer Participants orientation , Questionnaire distribution ,
Monitoring & follow upYour Answer Participants orientation , Questionnaire distribution ,
Monitoring & follow up
Match The FollowingQuestion Correct Answer Your Answer
Job analysis It is one of the job evaluation process which finds out relevantfacts. It is considered to be complex to cos. as it is not understood by all.
Non-quantitative job evaluation category. Simple ranking and grading are palcedunder such category. Point system and factor comparison methods are placed undersuch category.
Quantitative job evaluation Point system and factor comparison methods areplaced under such category. It is one of the job evaluation process which findsout relevant facts.
The beneficiaries to business firms by job evaluation It enables Cos. to getdata in local wage surveys to establish job classification. It enables Cos. toget data in local wage surveys to establish job classification.
True/FalseQuestion As per the Human Development Balance sheet, 1997 30% of the total
population (world) lives in abolute povertyCorrect Answer FalseYour Answer True
Multiple Choice Multiple AnswerQuestion The budget of Feb 1997 presented by Finance minister Mr. P.
Chidambaram showed a spirit of optimism & growth. What were its componentsCorrect Answer significantly reduced taxes , nationalized excise rates ,
encouragement for investment in infrastructureYour Answer significantly reduced taxes , nationalized excise rates ,
encouragement for investment in infrastructure
Select The BlankQuestion Ulrich (1994) says:The idea of utilising human resource as aa
strategic business partner is still at a level of ________ rather than reality.Correct Answer RhetoricYour Answer infancy
Select The BlankQuestion ________ are issued to the employees to be a shareholders in the
company.Correct Answer ESOP
Your Answer ESOP
True/FalseQuestion Majority of the disputes in industries are related to the problem
of wages, salaries & benefitsCorrect Answer TrueYour Answer True
Select The BlankQuestion Where the firm pats the proposed changes into practice is called
________ stage.Correct Answer ImplementationYour Answer Implementation
Select The BlankQuestion Expenses incurred by a firm on recruitment , training & devlopment
of employees are treated as ________Correct Answer Current costsYour Answer Over head costs
Multiple Choice Single AnswerQuestion Name the type of skill where the manager generally delegates and
gets things done through others.Correct Answer Leadership skillsYour Answer Leadership skills
True/FalseQuestion The human resource department should move out from routine
transactional activities and let IT take care of their activities.Correct Answer TrueYour Answer True
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
True/FalseQuestion The data obtained through job analysis are recorded
on what is known as job analysis sheet.Correct Answer True
Your Answer True
Multiple Choice Single AnswerQuestion Which kind of literature identifies a number of systems
& subsystems?Correct Answer HRD
Your Answer HRD
Select The BlankQuestion A fee market economy demands a transparent set of
laws and________somthething that the archaic Indianjudical system is ill-equipped tocope with
Correct Answer quick disposal of litigation
Your Answer a set of social security legislation
Multiple Choice Multiple AnswerQuestion Essentials of effective QC's :-
Correct Answer Prompt approval , Regular communication ,Unconditional support
Your Answer Prompt approval , Regular communication ,Unconditional support
Multiple Choice Multiple AnswerQuestion It is said that versality will be the key factor in
determining employee value with following factors :Correct Answer Technology , Leadership , Motivation
Your Answer Technology , Leadership , Motivation
True/FalseQuestion The job falling under the same grade get different
wage scale.Correct Answer False
Your Answer True
Select The Blank
Question Under Voluntary retirement scheme income taxbenefits for employees who have accepted thescheme are however , valid only for payouts of upto________
Correct Answer Rs. 5 lakh
Your Answer Rs. 5 lakh
Multiple Choice Multiple AnswerQuestion Some questions that every corporation needs to
address are as follows:-Correct Answer How well are HR practices linked to business goals ,
Are good HR practices & HRD systems & processedbeing designed , Are the systems internally soundconsistent & relevant
Your Answer How well are HR practices linked to business goals ,Are good HR practices & HRD systems & processedbeing designed , Are the systems internally soundconsistent & relevant
True/FalseQuestion If the assessee is transferred after Feb. the immediate
superior will complete the appraisal as at 31st Aug.Correct Answer False
Your Answer True
Multiple Choice Single AnswerQuestion What is the programme of allowing flexibility in
handling the type of work in various departments ofthe organisation in a systematic way be the employeeduring his tenure of employment in an organisation?
Correct Answer Flexi work
Your Answer Flexitime
True/FalseQuestion Through consumers participation in management,
consumer will lose their rights through servedtechnique
Correct Answer False
Your Answer False
Multiple Choice Multiple AnswerQuestion Performance counselling refers to the help provided
by a manager to his subordinates, it attempts to helpthe employee in.-
Correct Answer Supportive atmosphere , Empethetic atmosphere ,
Setting goals
Your Answer Supportive atmosphere , Empethetic atmosphere ,Setting goals
True/FalseQuestion Monitoring and Follow-up follows the distribution of
questionnaires to all assessors.Correct Answer True
Your Answer True
Select The BlankQuestion In a re-engineering programme, when a process
changes so does the ________ of the concernedemployee.
Correct Answer job profile
Your Answer job profile
Multiple Choice Single AnswerQuestion Under the pre-Interview preparation it is useful to note
the key pointsCorrect Answer Paper
Your Answer Paper
Multiple Choice Single AnswerQuestion Which system emphasis a lot on the need to motivate
peopleCorrect Answer Human Resourse Development
Your Answer Human Resourse Development
Select The BlankQuestion The whole process of conducting a 360 - Degree
Feedback process in any Organisation could lastabout ________.
Correct Answer One & half to about 3 months
Your Answer One & half to about 3 months
Select The BlankQuestion ________ is the example of the balanced score card
applications in some companies.Correct Answer AT & T
Your Answer AT & T
Select The Blank
Question A strong ________ can have a lasting effect andprovide sustenance to an organisation.
Correct Answer Culture
Your Answer Vision
Multiple Choice Multiple AnswerQuestion Within the establishment stage of the career
development cycle, what are very importantoccasions for a young employee?
Correct Answer The first promotion , Successfully completedasignment , The first performance appraisal
Your Answer The first promotion , Successfully completedasignment , The first performance appraisal
Select The BlankQuestion ________ is known not to hold overly one-sided
views.Correct Answer Judgement
Your Answer Judgement
Select The BlankQuestion ________ phase involves generating confidence in
the employee to open up and frankly share hisperceptions, feeling etc.
Correct Answer Rapport building
Your Answer Rapport building
Match The FollowingQuestion Correct Answer Your Answer
Group goals Vs.Organisational goals
Course organisationalPolitics
Course organisationalPolitics
Better decisions aboutpeople based onimproved informationsystem
HRA benefits HRA benefits
Standard cost method value of humanresources foraccounting purposes
value of humanresources foraccounting purposes
It is "endomic to everyorganisation regadlessof size, funtion orcharacter of wonership
Organisationalpolitidering
HRA model
Multiple Choice Single Answer
Question The Main contribution of HRD audit is to focus on
Correct Answer Value-adding HRD
Your Answer Value-function HRD
Select The BlankQuestion The ________ provide resources to approved
employment schemes in the organised & marginisedsectors
Correct Answer Employment Generation Fund
Your Answer National Renewal Grant Fund
Multiple Choice Single AnswerQuestion Traditionally, human resources has been perceived
as,Correct Answer Bureacratic
Your Answer Lazziz-faire
Multiple Choice Multiple AnswerQuestion How can the limitations/ misgivings of management
participation in employees organisations be overcome?
Correct Answer by gaining the confidence of union leaders from theinitail stages , managements should educate themembers about the concept & value in strengheningunion functioning , minimising misunderstandings
Your Answer by gaining the confidence of union leaders from theinitail stages , managements should educate themembers about the concept & value in strengheningunion functioning , minimising misunderstandings
Select The BlankQuestion Federation & union at all levels are managed on the
lines of management of ________Correct Answer A political body
Your Answer A social organisation
Multiple Choice Single AnswerQuestion HR managers to gurantee their viability need to think
themselves as -Correct Answer Strategic partners
Your Answer Strategic partners
Multiple Choice Multiple Answer
Question What are the general characteristics of a Technical -functional competence?
Correct Answer Primary interest in functional work , They would like toremain expert rather than become general managers ,They consider managerial and administrativeresponsibilities as avoidable irritants
Your Answer Primary interest in functional work , They would like toremain expert rather than become general managers ,They consider managerial and administrativeresponsibilities as avoidable irritants
Multiple Choice Single AnswerQuestion Which practices are service related and human
resources related?Correct Answer Organisational
Your Answer Organisational
True/FalseQuestion Organizations gear most of their management
succession activities to the immediate past.Correct Answer False
Your Answer False
Multiple Choice Multiple AnswerQuestion Name the three performance counselling phase.-
Correct Answer Rapport building , Exploration , Action Planning
Your Answer Rapport building , Exploration , Action Planning
Select The BlankQuestion In the interview method of training-need identification
interviews must clearly distinguish betweenimmediate training needs to improve presentperformance & ________.
Correct Answer Development needs for growth
Your Answer Development needs for growth
True/FalseQuestion HRD should be series of adhoc decisions and
practices.Correct Answer False
Your Answer False
True/False
Question Increased acceptance of feedback appraisal systemis that as large no. of managers work with wide rangeof other people, it becomes difficult for a singlemanager to accurately assess their contribution.
Correct Answer True
Your Answer True
Multiple Choice Single AnswerQuestion In the stage of career development cycle which out of
the following approach should be adopted to bridgethe gap? Alternatives for the training should include a-
Correct Answer "Swim or Sink approach"
Your Answer Job rotation
Multiple Choice Multiple AnswerQuestion In an interview Method of Training Need identification,
what do the Questions asked need to outline?Correct Answer Inputs expected from the Training Department , To
prove weakness & strengths of individuals ,Opportunities available to overcome suchweaknesses.
Your Answer Inputs expected from the Training Department , Toprove weakness & strengths of individuals ,Opportunities available to overcome suchweaknesses.
Multiple Choice Single AnswerQuestion Accounting is a management science group, what are
the managers perceived as,Correct Answer Decision-maker
Your Answer Decision-maker
Match The FollowingQuestion Correct Answer Your Answer
Continued selfdevelopment
A leadership quality A leadership quality
"Working on yourliabilities"
Life long mission Life long mission
Assignment to someimportant task force orcommittee
Offsetting Plateauingeffect
Officiating Assignment
Need-opportunityAlignment
Crucial role played byHRD
Success formula
Multiple Choice Multiple AnswerQuestion Name the internal operational measures dealing with
how well HR practices are designed and delivered:Correct Answer Cycle time, quality & cost of HR practices , The ratio
of HR enpenses , The ratio of HR professionals toemployee population.
Your Answer Cycle time, quality & cost of HR practices , The ratioof HR enpenses , The ratio of HR professionals toemployee population.
Multiple Choice Multiple AnswerQuestion Under HRD, name the factors that act as motivating
forcesCorrect Answer Job enrichment , Informal organisation , Participative
managementYour Answer Job enrichment , Informal organisation , Participative
management
True/FalseQuestion The reviewer has the prime role of recording major
appraisal details.Correct Answer False
Your Answer False
True/FalseQuestion Trade union is a group of two people who come to
strengthen their bargaining position.Correct Answer False
Your Answer True
Multiple Choice Multiple AnswerQuestion Member ship of the nation wide consumer councils
(as formed by the Government) would compriserepresentative of
Correct Answer various ministeries , manufactures of commerce , costaccount & Consumer
Your Answer employess organisations , manufactures of commerce, cost account & Consumer
Multiple Choice Single AnswerQuestion Participation of management' representatives in the
trade unions meetings particularly at the time ofindustrial dispute help both the parties -
Correct Answer To exchange their contradictory views
Your Answer To exchange their contradictory views
Multiple Choice Single AnswerQuestion What is it that Moon-lighting by employees, if
extensively part taken, affect Human ResourceManager in the future adversely?
Correct Answer Disharmony in individual & organisational goalbalance.
Your Answer Disharmony in individual & organisational goalbalance.
2nd Sem – HR Management 1
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
True/FalseQuestion Organisations should pay for the value of the job but not for the
value of the person.Correct Answer False
Your Answer False
Multiple Choice Single AnswerQuestion While Trade Unions have their own approach to the problem;
what is the role played by management in fostering a closeunderstanding between each other?
Correct Answer It's own approach to problem solving technique
Your Answer To act as a liaison between the problem & union
Multiple Choice Single AnswerQuestion One of the importance of HRD is
Correct Answer Role clarity
Your Answer Role clarity
True/FalseQuestion Counselling involves a one to one discussion between the
participant and administrator.Correct Answer True
Your Answer True
Select The BlankQuestion ________ is indicated by work effort and it should be
continuous.Correct Answer Commitment
Your Answer Commitment
True/FalseQuestion Establishment of trade unions by workers in small industries is
not commonCorrect Answer False
Your Answer False
Select The BlankQuestion The job evaluation programme once installed must be continued
on a ________ basis.Correct Answer permanent
2nd Sem – HR Management 2
Your Answer permanent
Multiple Choice Multiple AnswerQuestion Why was workers participation in manamement intiated?
Correct Answer to satisfy workers psychological needs , to develop a souce ofbelongingness , to establish industrial peace
Your Answer to satisfy workers psychological needs , to battle the mounthingproblems of worker , to establish industrial peace
Multiple Choice Single AnswerQuestion Whose study provides that one create appropriate HRD climate
only through good practices.Correct Answer Abraham
Your Answer Abraham
Select The BlankQuestion The ________ provides funds to meet the compensation &
training expenditure of retrenched workers.Correct Answer National Renewal Grant Fund
Your Answer National Renewal Grant Fund
True/FalseQuestion If the assessee is transferred after Feb. the immediate superior
will complete the appraisal as at 31st Aug.Correct Answer False
Your Answer False
Multiple Choice Multiple AnswerQuestion While planning for surplus, the following are the options:
Correct Answer Reduce work hours , Redesign the jobs , Reassign the jobs
Your Answer Reduce work hours , Redesign the jobs , Reassign the jobs
True/FalseQuestion Representatives of the consumers association besides the
representatives of employees & employers have to participate inthe meeting of collective bargaing
Correct Answer True
Your Answer True
Multiple Choice Single AnswerQuestion What is the act of taking up part time job or business or
industrial unit simultaneously with that of the original job?Correct Answer Moon-lighting
2nd Sem – HR Management 3
Your Answer Moon-lighting
Multiple Choice Single AnswerQuestion Which system emphasis a lot on the need to motivate people
Correct Answer Human Resourse Development
Your Answer Human Resourse Development
Multiple Choice Single AnswerQuestion According to Lahiry what is the simple act of comparison &
learning for organisational improvement?Correct Answer Benchmarking
Your Answer Benchmarking
True/FalseQuestion The human resource department should move out from routine
transactional activities and let IT take care of their activities.Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion Some problems are inherent in the performance Appraisal
System, they are -Correct Answer Discrimination , First impression , Central tendency
Your Answer First impression , Central tendency , Discrimination
True/FalseQuestion When individual job description and grade description do not
match well, the evaluators classify the job using their subjectivejudgement.
Correct Answer True
Your Answer True
Select The BlankQuestion ________ assignment can also be recommended for career
development.Correct Answer Rotational
Your Answer Rotational
Multiple Choice Multiple AnswerQuestion According to shroff (1995) the government needs to foucs on
three areas which are likely to inpute the effectiveimplementation of the economic policy, they are
Correct Answer Inadequate institutional reform , the speed and sequence ofreform measures , Inadequacies in the communication &
2nd Sem – HR Management 4
political management of there measures
Your Answer Inadequate institutional reform , the speed and sequence ofreform measures , Inadequacies in the communication &political management of there measures
Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line
with the human resources planCorrect Answer Recruitment
Your Answer Recruitment
True/FalseQuestion An employee who is categorised as Dead wood is one who has
absolutely no potential for growth & should be included in arationalization programme.
Correct Answer False
Your Answer True
Multiple Choice Multiple AnswerQuestion List the measures to overcome the HRD problems in India
Correct Answer Govt. to take steps to alleviate poverty , Govt. to take steps toaccelarate economic development , People to practice religioustolerance
Your Answer Govt. to take steps to alleviate poverty , Govt. to take steps toaccelarate economic development , People to practice religioustolerance
Select The BlankQuestion ________ is route to be followed in order to realise vision and
overall purpose.Correct Answer Strategy
Your Answer Strategy
Multiple Choice Single AnswerQuestion Why is it that today, more so than the past, employees take to
Moon Lighting activitiesCorrect Answer Decreasing purchasing power
Your Answer Change in expectations
Select The BlankQuestion In indian since the liberalisation process in 19991, FDI flows
have developed each year & exports are up by more than________
Correct Answer 0.5
Your Answer 0.5
2nd Sem – HR Management 5
Multiple Choice Multiple AnswerQuestion How would the representative of consumer association be able
to make a difference in the consumerism movementCorrect Answer by participating in collective barganing , to demands good
supply of quality goods at fair practices , to demands goodsupply of quality goods at fairs prices
Your Answer by participating in collective barganing , to holds rallies bandhs& morchas against in fairs consumer practicess , to demandsgood supply of quality goods at fairs prices
Multiple Choice Multiple AnswerQuestion Under the point method, key jobs are selected, each sub factor
is then defined in the order of importance preferable along ascale, factors generally considered are:
Correct Answer Skill , Efforts , Accountability
Your Answer Skill , Efforts
True/FalseQuestion Trade union is a group of two people who come to strengthen
their bargaining position.Correct Answer False
Your Answer False
Multiple Choice Multiple AnswerQuestion Name the process of 360 degree appraisal which can be broken
into three stages or levels -Correct Answer Planning , Implementation , Result
Your Answer Planning , Implementation , Result
Multiple Choice Single AnswerQuestion Name the method where common factors to all the jobs are
identified.Correct Answer Point
Your Answer Point
Multiple Choice Single AnswerQuestion Name the system which is simple, less expensive & less time
consuming.Correct Answer Ranking
Your Answer Grading
Multiple Choice Single AnswerQuestion Federations may invite the management's representatives to
participate in working committee meetings. Who would theunions at Plant level / Shop level essentially invite?
Correct Answer Representatives from line & personnel department.
2nd Sem – HR Management 6
Your Answer Representatives from line & personnel department.
Multiple Choice Single AnswerQuestion Which kind of literature identifies a number of systems &
subsystems?Correct Answer HRD
Your Answer HR
Select The BlankQuestion ________ means every employee is an active participant in goal
attainment.Correct Answer Employee involerment
Your Answer Employee empowerment
Multiple Choice Multiple AnswerQuestion The budget of Feb 1997 presented by Finance minister Mr. P.
Chidambaram showed a spirit of optimism & growth. What wereits components
Correct Answer significantly reduced taxes , nationalized excise rates ,encouragement for investment in infrastructure
Your Answer significantly reduced taxes , nationalized excise rates ,encouragement for investment in infrastructure
Multiple Choice Multiple AnswerQuestion Mention the objective of the potential appraisal.
Correct Answer To assess an individual in terms of the highest level of work. ,To assist the organisation in discharging its responsibility ofselecting managers.
Your Answer To assess an individual in terms of the highest level of work. ,To assist the organisation in discharging its responsibility ofselecting managers.
Multiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is
hurdle in the HRDCorrect Answer Religious
Your Answer Religious
Multiple Choice Multiple AnswerQuestion Highly successful functional benchmarking models developed
by the Japenese have been adopted the world over. Namesome of Matsushita's Systems of benchmarking?
Correct Answer Just in Time (JIT) , Point of Sale (POS) system , System ofdivisions (Profit centres) within a centralized banking system
Your Answer Just in Time (JIT) , Point of Sale (POS) system , System ofdivisions (Profit centres) within a centralized banking system
Multiple Choice Single AnswerQuestion Why is it found that federations & Unions constitute an important
2nd Sem – HR Management 7
& crucial wing of an organisation?
Correct Answer If mismanaged they affect industrial peace
Your Answer If mismanaged they affect industrial peace
Multiple Choice Single AnswerQuestion What is it that can be defined as a written record of the duties,
responsibilities and conditions of job.Correct Answer Job discription
Your Answer Job discription
Match The FollowingQuestion Correct Answer Your Answer
Limitation of manpowerplanning.
Inaccuracy. Inaccuracy.
Manpower planningmethod.
Long range estimates ofvacancies.
Long range estimates ofvacancies.
Step involved inmanpower planning
Selecting adequatesource of recruitment.
Selecting adequate sourceof recruitment.
Name the three types offorecast
Economic, employeemarket, co's salesexpansion forecasts.
Long, short and mediumforecasts.
Select The BlankQuestion Employer has to pay ________ of the basic wages to the
employees during the lay off periodCorrect Answer 0.5
Your Answer 0.5
Select The BlankQuestion Section ________ of the Industrial Disputes Act 1947 , states
that an employer should only retrench employees who havebeen most recently hired.
Correct Answer 25-G
Your Answer 25-G
Multiple Choice Multiple AnswerQuestion Name the steps that develop strategic framework for HRD
Correct Answer Realistic employee development , Measurable employeedevelopment , Well costed employee development
Your Answer Realistic employee development , Measurable employeedevelopment , Well costed employee development
2nd Copy
2nd Sem – HR Management 8
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Multiple AnswerQuestion What were the key components of the New Economic Policy?
Correct Answer Market friendly state , Liberalisation , Privatization
Your Answer Liberalisation , Privatization , Market friendly state
Multiple Choice Multiple AnswerQuestion Under the appraisal panel which are the qualities that can
achieve good results despite the difficulties inherent in thepotential appraisal:
Correct Answer Creative imagination , Sense of reality , Effective leadership
Your Answer Creative imagination , Sense of reality , Effective leadership
Select The BlankQuestion ________ manpower plan need the involvement of top
management as well as HR exports.Correct Answer Strategic
Your Answer Long-term
Select The BlankQuestion Large recruitment ________ problematic and vice-versa.
Correct Answer Less
Your Answer More
Select The BlankQuestion The process of analysing jobs from which job descriptions are
developed are called ________.Correct Answer Job Analysis
Your Answer Job Analysis
Select The BlankQuestion Analysis of ________ data can give a lot of insights into the
HRD assets and liabilities of the companyCorrect Answer Secondary
Your Answer Quantitative
Multiple Choice Single AnswerQuestion What is it that good HR practices can build?
Correct Answer Competencies
Your Answer Competencies
2nd Sem – HR Management 9
Select The BlankQuestion The major issue to be resolved while framing ________
philosophy is whether to promote largely from whithin theorganisation or to hire people from outside at all levels.
Correct Answer Recruitment
Your Answer Recruitment
Select The BlankQuestion Most HRD audit are due to failures of ________.
Correct Answer Implementation
Your Answer Implementation
True/FalseQuestion Successful HR departments will focus on motivational
performance .Correct Answer False
Your Answer True
True/FalseQuestion Under the balanced score card approach the expectation of
three shareholdersCorrect Answer True
Your Answer True
Select The BlankQuestion Generally, training need identification forms a part of ________.
Correct Answer Management Appraisal System
Your Answer Management Development Committee.
Multiple Choice Multiple AnswerQuestion Performance counselling should not give a chance in discussion
like -Correct Answer Increments , Salaries , Rewards
Your Answer Increments , Salaries , Rewards
Multiple Choice Single AnswerQuestion Five main phases make up the process of the feedback
exercise, name the PHASE 4-Correct Answer Data feeding Reports & Analysis
Your Answer Data feeding Reports & Analysis
2nd Sem – HR Management 10
Multiple Choice Single AnswerQuestion In the career development cycle, which stage ideally starts when
a new emploee joins an organisation and finds a big gapbetween what the ideal organisation should be and what it is?
Correct Answer Exporatory stage
Your Answer Exporatory stage
Multiple Choice Multiple AnswerQuestion Under the workshop methodology, a series of diagnostic
exercises through question are taken, theses are:Correct Answer How would you critically evaluate the job rotation in your
company? , What are the three good things in your performanceappraisal systems? , What are the strengths & weaknesses ofyour training policies & practice?
Your Answer How would you critically evaluate the job rotation in yourcompany? , What are the three good things in your performanceappraisal systems? , What are the strengths & weaknesses ofyour training policies & practice?
Multiple Choice Single AnswerQuestion Name the recruitment process which is said to be a costly affair
Correct Answer External
Your Answer External
True/FalseQuestion As per the Human Developent balance sheet, 1997, 45 million
children were out of promary school in 1995Correct Answer True
Your Answer True
True/FalseQuestion Eight members is considered to be the norm as to the no. of
members constituting a QC-Correct Answer True
Your Answer True
Multiple Choice Single AnswerQuestion In the stage of career development cycle which out of the
following approach should be adopted to bridge the gap?Alternatives for the training should include a -
Correct Answer "Swim or Sink approach"
Your Answer "Swim or Sink approach"
Multiple Choice Single AnswerQuestion At a certain stage the upword mobility stops for many
employees. This is inescapable in view of pyramid organisationstructure. This phenomenon is called :
2nd Sem – HR Management 11
Correct Answer Plateauing
Your Answer Plateauing
Multiple Choice Single AnswerQuestion What form of resource allocation unit was originally created to
impart training retain workes through skill upgradation &prevention of redundancy due to the technology gap?
Correct Answer National Renewal Fund
Your Answer National Renewal Fund
True/FalseQuestion Proper implementation and support of all management levels
are not very crucial for the success of HRD auditCorrect Answer False
Your Answer False
Select The BlankQuestion In ________ company, there is no sophisticated or detailed
manpower planning done covering the current and future needsof the entire organisation.
Correct Answer LARSEN & TUBRO LTD.
Your Answer LARSEN & TUBRO LTD.
Multiple Choice Single AnswerQuestion Federations may invite the management's representatives to
participate in working committee meetings. Who would theunions at the department / divisional level invite to attend suchmeetings?
Correct Answer Divisional / departmental manager & personnel manager.
Your Answer Representatives from line & personnel departments.
Select The BlankQuestion People take ________ supportively and use it for development.
Correct Answer Feedback
Your Answer Feedback
Multiple Choice Multiple AnswerQuestion Performance counselling refers to the help provided by a
manager to his subordinates, it attempts to help the employeein.-
Correct Answer Supportive atmosphere , Empethetic atmosphere , Setting goals
Your Answer Supportive atmosphere , Empethetic atmosphere , Setting goals
2nd Sem – HR Management 12
True/FalseQuestion The data obtained through job analysis are recorded on what is
known as job analysis sheet.Correct Answer True
Your Answer True
Multiple Choice Single AnswerQuestion Name the technique used by the point system and factor
comparison system to list the job.Correct Answer Quantitative
Your Answer Quantitative
Multiple Choice Multiple AnswerQuestion Under the 'Point rating system' name the important steps
mentioned:Correct Answer Construction of the yardsticks , Wage survey , Designing wage
structure.Your Answer Construction of the yardsticks , Wage survey , Designing wage
structure.
Match The FollowingQuestion Correct Answer Your Answer
Job knowledge defined inAppraisal form
Ability to consider theextent and depth ofdemonstrated technicaland professionalcompetence.
Ability to consider theextent and depth ofdemonstrated technicaland professionalcompetence.
Decision - making definedin the appraisal form
Ability to analyse relevantfacts, evaluate variousalternatives.
Ability to analyse relevantfacts, evaluate variousalternatives.
Communicating defined inthe appraisal form
Ability to consider clarityand precision of verbaland written expression ofideas and feelings.
Ability to marshal andanalyse relevant dataanticipate eventualities.
True/FalseQuestion The HRD programmes fail due to poverty, social injustice.
Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion Every HRD system developed by an organisation should be
based on the following elements of HRM. Those are:Correct Answer Suitable compensation plan , Selection of the right people ,
Good performance appraisal systemYour Answer Selection of the right people , Good performance appraisal
system , Training to managers
2nd Sem – HR Management 13
True/FalseQuestion It is very easy to write grade description, as the number of jobs
increases.Correct Answer False
Your Answer False
Multiple Choice Single AnswerQuestion What is the general principle (as per P.A.S policy of premier) of
Assessment Routes?Correct Answer 2nd Assessor-superior of first assessor, 2nd Assessor- superior
of the 1st assessorYour Answer 1st Assessor-immediate superior, 2nd Assessor HR manager
True/FalseQuestion HRD audit is a comprehensive evaluation of the current HRD
strategies, structures etc.Correct Answer True
Your Answer True
Match The FollowingQuestion Correct Answer Your Answer
Arthur He studied the impact oftwo different managementapproaches on theproductivity of steel mills.
He studied the impact oftwo different managementapproaches on theproductivity of steel mills.
Macduffie He studied 70 automobileplants representing 24companies from 17different countries.
He studied 70 automobileplants representing 24companies from 17different countries.
Huselied He used 2 scales- one tomeasure employee skillsand the second tomeasure employeemotivation.
He used 2 scales- one tomeasure employee skillsand the second tomeasure employeemotivation.
Welbourne and Andrews He studied the survivalrate of 136 non-financialcompanies.
He studied the survivalrate of 136 non-financialcompanies.
Multiple Choice Multiple AnswerQuestion Name the three phases of recruitment process:
Correct Answer Planning , Implementing , Evaluating
Your Answer Planning , Evaluating , Screening
True/FalseQuestion Human resource management is responsible for getting the best
people, training and providing mechanism.
2nd Sem – HR Management 14
Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion Name the two chairman of Hindustan Lever who both followed
the patteren of nurturing and handling over to competentsuccessors from within.
Correct Answer Vasant , T. Thomas
Your Answer Vasant , T. Thomas
Multiple Choice Single AnswerQuestion The concept of quality control as a distinct discipline emerged in
the United States in the early -Correct Answer 1920's
Your Answer 1920's
True/FalseQuestion After the world War II, 'Made in Japan' became a synonym for
shoddy goods, but the TQM concept put it on the map.Correct Answer False
Your Answer False
Multiple Choice Multiple AnswerQuestion What kind of Grading must be brought to the notice of the vice-
president of the Company.Correct Answer Excellent , Poor
Your Answer Excellent , Poor
Multiple Choice Multiple AnswerQuestion Under HRD, name the factors that act as motivating forces
Correct Answer Job enrichment , Informal organisation , Participativemanagement
Your Answer Job enrichment , Informal organisation , Participativemanagement
Multiple Choice Single AnswerQuestion The key to the whole SSL programme lies in the identification of
-Correct Answer Supervisor's weaknesses
Your Answer Supervisor's performance
Multiple Choice Multiple AnswerQuestion What are the areas where the auditors should physically visit the
workplace?
2nd Sem – HR Management 15
Correct Answer Canteens , Living colony , Training rooms
Your Answer Canteens , Living colony , Training rooms
Select The BlankQuestion For closure government permission is required at least
________ days before the intended closureCorrect Answer 90
Your Answer 90
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
True/FalseQuestion The data obtained through job analysis are recorded on what is known as
job analysis sheet.Correct Answer TrueYour Answer True
Multiple Choice Single AnswerQuestion Which kind of literature identifies a number of systems & subsystems?Correct Answer HRDYour Answer HRD
Select The BlankQuestion A fee market economy demands a transparent set of laws
and________somthething that the archaic Indian judical system is ill-equipped tocopewith
Correct Answer quick disposal of litigationYour Answer a set of social security legislation
Multiple Choice Multiple AnswerQuestion Essentials of effective QC's :-Correct Answer Prompt approval , Regular communication , Unconditional supportYour Answer Prompt approval , Regular communication , Unconditional support
Multiple Choice Multiple AnswerQuestion It is said that versality will be the key factor in determining employee
value with following factors :Correct Answer Technology , Leadership , MotivationYour Answer Technology , Leadership , Motivation
True/FalseQuestion The job falling under the same grade get different wage scale.Correct Answer FalseYour Answer True
Select The BlankQuestion Under Voluntary retirement scheme income tax benefits for employees
who have accepted the scheme are however , valid only for payouts of upto ________Correct Answer Rs. 5 lakhYour Answer Rs. 5 lakh
Multiple Choice Multiple AnswerQuestion Some questions that every corporation needs to address are as follows:-
Correct Answer How well are HR practices linked to business goals , Are good HRpractices & HRD systems & processed being designed , Are the systems internally soundconsistent & relevant
Your Answer How well are HR practices linked to business goals , Are good HRpractices & HRD systems & processed being designed , Are the systems internally soundconsistent & relevant
True/FalseQuestion If the assessee is transferred after Feb. the immediate superior will
complete the appraisal as at 31st Aug.Correct Answer FalseYour Answer True
Multiple Choice Single AnswerQuestion What is the programme of allowing flexibility in handling the type of
work in various departments of the organisation in a systematic way be the employeeduring his tenure of employment in an organisation?
Correct Answer Flexi workYour Answer Flexitime
True/FalseQuestion Through consumers participation in management, consumer will lose their
rights through served techniqueCorrect Answer FalseYour Answer False
Multiple Choice Multiple AnswerQuestion Performance counselling refers to the help provided by a manager to his
subordinates, it attempts to help the employee in.-Correct Answer Supportive atmosphere , Empethetic atmosphere , Setting goalsYour Answer Supportive atmosphere , Empethetic atmosphere , Setting goals
True/FalseQuestion Monitoring and Follow-up follows the distribution of questionnaires to all
assessors.Correct Answer TrueYour Answer True
Select The BlankQuestion In a re-engineering programme, when a process changes so does the
________ of the concerned employee.Correct Answer job profileYour Answer job profile
Multiple Choice Single AnswerQuestion Under the pre-Interview preparation it is useful to note the key points
Correct Answer PaperYour Answer Paper
Multiple Choice Single AnswerQuestion Which system emphasis a lot on the need to motivate peopleCorrect Answer Human Resourse DevelopmentYour Answer Human Resourse Development
Select The BlankQuestion The whole process of conducting a 360 - Degree Feedback process in any
Organisation could last about ________.Correct Answer One & half to about 3 monthsYour Answer One & half to about 3 months
Select The BlankQuestion ________ is the example of the balanced score card applications in some
companies.Correct Answer AT & TYour Answer AT & T
Select The BlankQuestion A strong ________ can have a lasting effect and provide sustenance to an
organisation.Correct Answer CultureYour Answer Vision
Multiple Choice Multiple AnswerQuestion Within the establishment stage of the career development cycle, what are
very important occasions for a young employee?Correct Answer The first promotion , Successfully completed asignment , The first
performance appraisalYour Answer The first promotion , Successfully completed asignment , The first
performance appraisal
Select The BlankQuestion ________ is known not to hold overly one-sided views.Correct Answer JudgementYour Answer Judgement
Select The BlankQuestion ________ phase involves generating confidence in the employee to open
up and frankly share his perceptions, feeling etc.Correct Answer Rapport buildingYour Answer Rapport building
Match The Following
Question Correct Answer Your Answer
Group goals Vs. Organisational goals Course organisational PoliticsCourseorganisational Politics
Better decisions about people based on improved information system HRA benefitsHRA benefits
Standard cost method value of human resources for accounting purposes value ofhuman resources for accounting purposes
It is "endomic to every organisation regadless of size, funtion or character of wonershipOrganisational politidering HRA model
Multiple Choice Single AnswerQuestion The Main contribution of HRD audit is to focus onCorrect Answer Value-adding HRDYour Answer Value-function HRD
Select The BlankQuestion The ________ provide resources to approved employment schemes in the
organised & marginised sectorsCorrect Answer Employment Generation FundYour Answer National Renewal Grant Fund
Multiple Choice Single AnswerQuestion Traditionally, human resources has been perceived as,Correct Answer BureacraticYour Answer Lazziz-faire
Multiple Choice Multiple AnswerQuestion How can the limitations/ misgivings of management participation in
employees organisations be overcome ?Correct Answer by gaining the confidence of union leaders from the initail stages ,
managements should educate the members about the concept & value in strengheningunion functioning , minimising misunderstandings
Your Answer by gaining the confidence of union leaders from the initail stages ,managements should educate the members about the concept & value in strengheningunion functioning , minimising misunderstandings
Select The BlankQuestion Federation & union at all levels are managed on the lines of management
of ________Correct Answer A political bodyYour Answer A social organisation
Multiple Choice Single AnswerQuestion HR managers to gurantee their viability need to think themselves as -Correct Answer Strategic partnersYour Answer Strategic partners
Multiple Choice Multiple AnswerQuestion What are the general characteristics of a Technical - functional
competence?Correct Answer Primary interest in functional work , They would like to remain
expert rather than become general managers , They consider managerial andadministrative responsibilities as avoidable irritants
Your Answer Primary interest in functional work , They would like to remainexpert rather than become general managers , They consider managerial andadministrative responsibilities as avoidable irritants
Multiple Choice Single AnswerQuestion Which practices are service related and human resources related?Correct Answer OrganisationalYour Answer Organisational
True/FalseQuestion Organizations gear most of their management succession activities to the
immediate past.Correct Answer FalseYour Answer False
Multiple Choice Multiple AnswerQuestion Name the three performance counselling phase.-Correct Answer Rapport building , Exploration , Action PlanningYour Answer Rapport building , Exploration , Action Planning
Select The BlankQuestion In the interview method of training-need identification interviews must
clearly distinguish between immediate training needs to improve present performance &________.
Correct Answer Development needs for growthYour Answer Development needs for growth
True/FalseQuestion HRD should be series of adhoc decisions and practices.Correct Answer FalseYour Answer False
True/False
Question Increased acceptance of feedback appraisal system is that as large no. ofmanagers work with wide range of other people, it becomes difficult for a single managerto accurately assess their contribution.
Correct Answer TrueYour Answer True
Multiple Choice Single AnswerQuestion In the stage of career development cycle which out of the following
approach should be adopted to bridge the gap? Alternatives for the training shouldinclude a -
Correct Answer "Swim or Sink approach"Your Answer Job rotation
Multiple Choice Multiple AnswerQuestion In an interview Method of Training Need identification, what do the
Questions asked need to outline?Correct Answer Inputs expected from the Training Department , To prove
weakness & strengths of individuals , Opportunities available to overcome suchweaknesses.
Your Answer Inputs expected from the Training Department , To proveweakness & strengths of individuals , Opportunities available to overcome suchweaknesses.
Multiple Choice Single AnswerQuestion Accounting is a management science group, what are the managers
perceived as,Correct Answer Decision-makerYour Answer Decision-maker
Match The FollowingQuestion Correct Answer Your Answer
Continued self development A leadership quality A leadership quality
"Working on your liabilities" Life long mission Life long mission
Assignment to some important task force or committee Offsetting Plateauing effectOfficiating Assignment
Need-opportunity Alignment Crucial role played by HRD Success formula
Multiple Choice Multiple AnswerQuestion Name the internal operational measures dealing with how well HR
practices are designed and delivered:
Correct Answer Cycle time, quality & cost of HR practices , The ratio of HRenpenses , The ratio of HR professionals to employee population.
Your Answer Cycle time, quality & cost of HR practices , The ratio of HRenpenses , The ratio of HR professionals to employee population.
Multiple Choice Multiple AnswerQuestion Under HRD, name the factors that act as motivating forcesCorrect Answer Job enrichment , Informal organisation , Participative managementYour Answer Job enrichment , Informal organisation , Participative management
True/FalseQuestion The reviewer has the prime role of recording major appraisal details.Correct Answer FalseYour Answer False
True/FalseQuestion Trade union is a group of two people who come to strengthen their
bargaining position.Correct Answer FalseYour Answer True
Multiple Choice Multiple AnswerQuestion Member ship of the nation wide consumer councils (as formed by the
Government) would comprise representative ofCorrect Answer various ministeries , manufactures of commerce , cost account &
ConsumerYour Answer employess organisations , manufactures of commerce , cost
account & Consumer
Multiple Choice Single AnswerQuestion Participation of management' representatives in the trade unions meetings
particularly at the time of industrial dispute help both the parties -Correct Answer To exchange their contradictory viewsYour Answer To exchange their contradictory views
Multiple Choice Single AnswerQuestion What is it that Moon-lighting by employees, if extensively part taken,
affect Human Resource Manager in the future adversely?Correct Answer Disharmony in individual & organisational goal balance.Your Answer Disharmony in individual & organisational goal balance.
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Select The BlankQuestion ________ of more than 1500 managers in Dr. Odiorne's study were found to be in the
Work Horse categoryCorrect Answer 0.79Your Answer 0.79
Multiple Choice Multiple AnswerQuestion What are the common job responsibilities of an executive?Correct Answer Co-ordinate Training Programme , Keep cost within budget , Publish House JournalYour Answer Co-ordinate Training Programme , Keep cost within budget , Publish House Journal
Multiple Choice Single AnswerQuestion What is it that some of the companies have borrowed from professionally managed Cos'Correct Answer HRD practicesYour Answer HRD practices
Multiple Choice Multiple AnswerQuestion What are aims & objectives of HRA?Correct Answer Increase manarginal awarness of human resourcess , Developing new meaure of
effective manpower utilzation . , Enabling a longer time horzon for planning & budgeting .Your Answer Increase manarginal awarness of human resourcess , Developing new meaure of
effective manpower utilzation . , Enabling a longer time horzon for planning & budgeting .
Multiple Choice Single AnswerQuestion One of the importance of HRD isCorrect Answer Role clarityYour Answer Role clarity
Match The FollowingQuestion Correct Answer Your Answer
Need for HRD Audit It attempts to find out the future HRD needs of the company after assessing thecurrent HRD activities & inputs It attempts to find out the future HRD needs of the company afterassessing the current HRD activities & inputs
Limitation of HRD Audit It does not give evaluation of individuals but focuses on unit and systems. Itdoes not give evaluation of individuals but focuses on unit and systems.
Definition of HRD Audit It is a comprehensive evaluation of the current HRD strategies structure,systems styles and skills in the business plans of a company It is a comprehensive evaluation of thecurrent HRD strategies structure, systems styles and skills in the business plans of a company
Role of HRD Audit in business improvement It helps in changes in the styles of the top management Ithelps in changes in the styles of the top management
True/FalseQuestion As per the Human Development Balance sheet, 1997 30% of the total population (world)
lives in abolute povertyCorrect Answer FalseYour Answer False
True/FalseQuestion HRD audit can also be used against the HRD departmentCorrect Answer TrueYour Answer True
True/False
Question Depending on the career path model of managers, some specialised training inputs aregiven at pre-determined times to make him more handling the new higher assignment
Correct Answer TrueYour Answer True
True/FalseQuestion A leader who lacks the other basic qualities can lead others in the wrong direction.Correct Answer TrueYour Answer True
Multiple Choice Single AnswerQuestion Name the persons through which balanced score card Approach was popularised :Correct Answer Kaplan & NortonYour Answer Kaplan & Norton
Match The FollowingQuestion Correct Answer Your Answer
Feedback It should be data-based and not impressionistic It should be data-based and notimpressionistic
Rapport building In this case there is a climate of acceptance & warmth In this case there is a climate ofacceptance & warmth
Exploration In this case, the employee should appreciate his strengths & weakness. In this case, theemployee should appreciate his strengths & weakness.
Action Planning In this case, the interview should end with specific plans of action for the developmentof the employee. In this case, the interview should end with specific plans of action for thedevelopment of the employee.
Multiple Choice Multiple AnswerQuestion Name of the various HRD score card:Correct Answer HRD systems maturity score , Competency score , HRD competencies systems
maturity scoreYour Answer HRD systems maturity score , Competency score , HRD competencies systems
maturity score
Multiple Choice Multiple AnswerQuestion What are the objectives of a quality control programme?Correct Answer Improvement in standard of goods with very little increase in cost of production ,
Improvement in minimizing wastages. , Conformance with desired standards.Your Answer Improvement in standard of goods with very little increase in cost of production ,
Improvement in minimizing wastages. , Conformance with desired standards.
Multiple Choice Multiple AnswerQuestion List the measures to overcome the HRD problems in IndiaCorrect Answer Govt. to take steps to alleviate poverty , Govt. to take steps to accelarate economic
development , People to practice religious toleranceYour Answer Govt. to take steps to alleviate poverty , Govt. to take steps to accelarate economic
development , People to practice religious tolerance
Multiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is hurdle in the HRDCorrect Answer ReligiousYour Answer Religious
Multiple Choice Single Answer
Question Conventionally Personnel Managers & Manpower Development Managers took what formof approach for the development of human resource?
Correct Answer Manufacturing approachYour Answer Manufacturing approach
Select The BlankQuestion In the Development Grade Method of career planning the selected staff for this grade
would remain there only for ________ yearsCorrect Answer twoYour Answer two
Multiple Choice Single AnswerQuestion Name the situation where a person takes the necessary steps at the right moment of timeCorrect Answer ActionYour Answer Action
Multiple Choice Multiple AnswerQuestion Training programmes conducted by dividing the total group of participants into teams who
are assigned to complete the task within a time limit are called -Correct Answer SSL Technology , Grid SeminarsYour Answer Game Seminars , Grid Seminars
True/FalseQuestion Human resource management is responsible for getting the best people, training and
providing mechanism.Correct Answer TrueYour Answer True
True/FalseQuestion The HRD programmes fail due to poverty, social injustice.Correct Answer TrueYour Answer True
Multiple Choice Single AnswerQuestion Retrenchment procedures are governed what method of Accounting?Correct Answer LIFOYour Answer LIFO
Multiple Choice Multiple AnswerQuestion Under orientation programmes, some very important issues discussed and clarified are :Correct Answer Purpose of 360 Degree Feedback , Who analyzes the data? , Who are going to
provide feedback?Your Answer Purpose of 360 Degree Feedback , Who analyzes the data? , Who are going to provide
feedback?
Multiple Choice Multiple AnswerQuestion Every HRD system developed by an organisation should be based on the following
elements of HRM. Those are:Correct Answer Suitable compensation plan , Selection of the right people , Good performance
appraisal systemYour Answer Suitable compensation plan , Selection of the right people , Good performance
appraisal system
Select The BlankQuestion ________ is route to be followed in order to realise vision and overall purpose.Correct Answer StrategyYour Answer Strategy
Multiple Choice Multiple AnswerQuestion Name the steps that develop strategic framework for HRD
Correct Answer Realistic employee development , Measurable employee development , Well costedemployee development
Your Answer Realistic employee development , Well costed employee development
Multiple Choice Single AnswerQuestion What was the total budgetory allocation made towards education as a vehicle for social
transformate on by the then Minister of Finance, Yashwant Sinha in the 1998 budge?Correct Answer Rs 70,470 millionYour Answer Rs 70,470 million
True/FalseQuestion Implementation level deals with the actual conduct of the appraisal process.Correct Answer TrueYour Answer True
Multiple Choice Multiple AnswerQuestion Why do employees adopt proxy system ? In order to improveCorrect Answer to their social status , their economic status , their psychological statusYour Answer to their social status , their economic status , their psychological well being
Multiple Choice Multiple AnswerQuestion HRD process variable include -Correct Answer Role clarity , Work planning , Better communicationYour Answer Role clarity , Better communication
Select The BlankQuestion ________ manpower plan need the involvement of top management as well as HR exports.Correct Answer StrategicYour Answer Long-term
True/FalseQuestion Eight members is considered to be the norm as to the no. of members constituting a QC-Correct Answer TrueYour Answer True
Multiple Choice Multiple AnswerQuestion Under "Workshop" feedback is done on which kind of categories?Correct Answer Managerial role , Leadership styles , Behavioural qualitiesYour Answer Managerial role , Leadership styles , Behavioural qualities
Multiple Choice Single AnswerQuestion Five main phases make up the process of the feedback exercise, name the PHASE 4-Correct Answer Data feeding Reports & AnalysisYour Answer Data feeding Reports & Analysis
Multiple Choice Multiple AnswerQuestion A Managerial Walkabouts presents the students with some basic challenges, such as -Correct Answer Logical Enquiry , Service , AdventureYour Answer Logical Enquiry , Service , Adventure
Select The BlankQuestion Some organisations use ________ & committee management as techniques of training &
devlopment for flexitime systemsCorrect Answer Job rotationYour Answer Job rotation
Select The BlankQuestion The ________ provide resources to approved employment schemes in the organised &
marginised sectorsCorrect Answer Employment Generation Fund
Your Answer Employment Generation Fund
Select The BlankQuestion No worker employed in any industry who has been in continuous service for more than
________ , can be retrenched until prior permission from the govt. to retrench in undertakingsemploying more than 100 people
Correct Answer 1 yearYour Answer 1 year
Multiple Choice Multiple AnswerQuestion Why do most companies want HRD audit?Correct Answer Change of Leadership , To make HR function business-driven , For growth &
diversificationYour Answer Change of Leadership , To make HR function business-driven , For growth &
diversification
Multiple Choice Single AnswerQuestion In the future what sort of organisations would provide expert advice & consultancy &
further will also supply human resources for executing their projects.Correct Answer Employee leasingYour Answer Employee leasing
True/FalseQuestion An evaluation of where one stands on the basis of their job responsibilities, leadership,
qualities etc will be a good starting point for marketing plans for successCorrect Answer TrueYour Answer True
Multiple Choice Single AnswerQuestion Federations may invite the management's representatives to participate in working
committee meetings. Who would the unions at Plant level / Shop level essentially invite?Correct Answer Representatives from line & personnel department.Your Answer Representatives from line & personnel department.
Select The BlankQuestion Expenses incurred by a firm on recruitment , training & devlopment of employees are
treated as ________Correct Answer Current costsYour Answer Current costs
Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line with the human resources
planCorrect Answer RecruitmentYour Answer Recruitment
Multiple Choice Single AnswerQuestion Which system emphasis a lot on the need to motivate peopleCorrect Answer Human Resourse DevelopmentYour Answer Human Resourse Development
True/FalseQuestion Monitoring and Follow-up follows the distribution of questionnaires to all assessors.Correct Answer TrueYour Answer True
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Single AnswerQuestion Name the person who lacks the other basic qualities can lead others in the wrong direction.Correct Answer LeaderYour Answer Leader
Multiple Choice Multiple AnswerQuestion what are the common objections against the treatment of people as assets in a HRM systemCorrect Answer There is no assurance of future benefits , people are not owened by the organisation
, it may not be recognised by tax lawsYour Answer people are not owened by the organisation , it may not be recognised by tax laws ,
There is no assurance of future benefits
Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line with the human resources
planCorrect Answer RecruitmentYour Answer Recruitment
Multiple Choice Single AnswerQuestion The 'Zero defects' concept emphasizing adherence to quality requirements and employee
motivation was prompted by -Correct Answer CrosbyYour Answer Crosby
Multiple Choice Multiple AnswerQuestion Name the steps that develop strategic framework for HRDCorrect Answer Realistic employee development , Measurable employee development , Well costed
employee developmentYour Answer Realistic employee development , Measurable employee development , Well costed
employee development
Multiple Choice Multiple AnswerQuestion While planning for a period of five years, the expected loss situation can be evaluated in
terms of:Correct Answer Retirement , Transfer , DeathYour Answer Retirement , Transfer , Death
Multiple Choice Multiple AnswerQuestion List the measures to overcome the HRD problems in IndiaCorrect Answer Govt. to take steps to alleviate poverty , Govt. to take steps to accelarate economic
development , People to practice religious toleranceYour Answer Govt. to take steps to alleviate poverty , Govt. to take steps to accelarate economic
development , People to practice religious tolerance
Select The BlankQuestion ________ are the visible amounts given for fertilizers export promotion, etc.Correct Answer Explicit subsidiesYour Answer Explicit subsidies
Multiple Choice Single AnswerQuestion Which system emphasis a lot on the need to motivate peopleCorrect Answer Human Resourse DevelopmentYour Answer Human Resourse Development
Multiple Choice Multiple AnswerQuestion Under the appraisal panel which are the qualities that can achieve good results despite the
difficulties inherent in the potential appraisal:Correct Answer Creative imagination , Sense of reality , Effective leadership
Your Answer Creative imagination , Sense of reality , Effective leadership
True/FalseQuestion Analysis of secondary data can give a lot of insights into the HRD assets & liabilities of the
companyCorrect Answer TrueYour Answer True
Select The BlankQuestion The________ can be made using a checklist of questionsCorrect Answer ObservationYour Answer Observation
Select The BlankQuestion The job evaluation programme once installed must be continued on a ________ basis.Correct Answer permanentYour Answer permanent
Multiple Choice Single AnswerQuestion What is one of the major reasons for a perceived rise in number of moon - lights in the
coming future?Correct Answer Change in values & expectations.Your Answer A change in standard of living
Multiple Choice Multiple AnswerQuestion What are the areas where the auditors should physically visit the workplace?Correct Answer Canteens , Living colony , Training roomsYour Answer Training rooms , Canteens , Living colony
Multiple Choice Multiple AnswerQuestion What are the action steps for effective Benchmarking?Correct Answer Identifying the human resources related areas to be benchmarked. , Prepare a report
that documents the processes, functions, its extent & result areas , Understand why such a study isbeing conducted
Your Answer Identifying the human resources related areas to be benchmarked. , Prepare a reportthat documents the processes, functions, its extent & result areas , Understand why such a study isbeing conducted
Multiple Choice Multiple AnswerQuestion Under HRD, name the factors that act as motivating forcesCorrect Answer Job enrichment , Informal organisation , Participative managementYour Answer Job enrichment , Informal organisation , Participative management
Multiple Choice Multiple AnswerQuestion Every HRD system developed by an organisation should be based on the following
elements of HRM. Those are:Correct Answer Suitable compensation plan , Selection of the right people , Good performance
appraisal systemYour Answer Suitable compensation plan , Selection of the right people , Good performance
appraisal system
Select The BlankQuestion Business re-engineering often shift the power base, changing the 'command - and - control'
approach to ________.Correct Answer 'Mobilised -and - enable'Your Answer 'Mobilised -and - enable'
Multiple Choice Multiple AnswerQuestion What are the published literature of the company which help in assessing the strengths and
weakness of HRD
Correct Answer Manual reports , Marked Handouts , Personal ManualYour Answer Manual reports , Marked Handouts , Personal Manual
Select The BlankQuestion At Hewlett Packard, as part of their BPR programme, the ________directs resources from
applicants to a centralised employment response centre.Correct Answer EMSYour Answer EMS
True/FalseQuestion Depending on the career path model of managers, some specialised training inputs are
given at pre-determined times to make him more handling the new higher assignmentCorrect Answer TrueYour Answer True
Multiple Choice Single AnswerQuestion What is the act of taking up part time job or business or industrial unit simultaneously with
that of the original job?Correct Answer Moon-lightingYour Answer Moon-lighting
Multiple Choice Single AnswerQuestion Name one of the components systems of HRD :Correct Answer Career systemYour Answer Career system
Select The BlankQuestion Most HRD audit are due to failures of ________.Correct Answer ImplementationYour Answer Implementation
True/FalseQuestion It can be enagued that globalization has reduced poverty in India and China, home to move
that half a billion of the world's poor income groupCorrect Answer TrueYour Answer True
Multiple Choice Single AnswerQuestion Why is it felt that federations & unions in India are not functioning on sound lines?Correct Answer Outside political leadershipYour Answer Outside political leadership
Select The BlankQuestion ________ of more than 1500 managers in Dr. Odiorne's study were found to be in the
Work Horse categoryCorrect Answer 0.79Your Answer 0.79
Select The BlankQuestion In one organisation the joke making rounds was that managers came in vertically and went
out ________Correct Answer HorizontallyYour Answer Horizontally
True/FalseQuestion It is not necessary that the subordinate should feel free to participate without fear in the
process of review & feedback.Correct Answer FalseYour Answer False
Select The BlankQuestion Union leaders at different levels & at federatoins are elected on ________Correct Answer democratic principleYour Answer democratic principle
Multiple Choice Single AnswerQuestion One of the importance of HRD isCorrect Answer Role clarityYour Answer Role clarity
Multiple Choice Multiple AnswerQuestion What are the prerequisites for the perfect functioning of management participation in trade
unionsCorrect Answer The union should be well organised with sounds rules , the coverage of items for
discussion & participation should be pre -set , both parties should have implicit faith in informationsupplied by the other
Your Answer The union should be well organised with sounds rules , the coverage of items fordiscussion & participation should be pre -set , both parties should have implicit faith in informationsupplied by the other
Select The BlankQuestion For the period of the lay off up to a maximum of ________ workmen will be paid
compensation equal to half their basic pay & D.A.Correct Answer 45 daysYour Answer 45 days
Match The FollowingQuestion Correct Answer Your Answer
An efficient plant layout & a good menchmark Ford Motors Ford Motors
Simple act of comparision & learning for organisational improvement Benchmarking Benchmarking
The Malcolm Bridge National Quality Award Xerox (1989) Xerox (1989)
Japanese firms had ling been benchmarking other companies, many of them American Ohirata (1994)Ohirata (1994)
Multiple Choice Single AnswerQuestion According to Lahiry what is the simple act of comparison & learning for organisational
improvement?Correct Answer BenchmarkingYour Answer Benchmarking
True/FalseQuestion The job falling under the same grade get different wage scale.Correct Answer FalseYour Answer False
Multiple Choice Single AnswerQuestion A candidate immediately after completing his school / collage education joins an
organisation in lower level position. Later he finds it difficult to make both ends meet as his familygrows & thus takes up a part time job or business, etc during his off-hours, this part of moon lighting iscalled :
Correct Answer Quarter Moon LightingYour Answer Quarter Moon Lighting
Multiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is hurdle in the HRD
Correct Answer ReligiousYour Answer Religious
True/FalseQuestion Majority of the disputes in industries are related to the problem of wages, salaries &
benefitsCorrect Answer TrueYour Answer True
Multiple Choice Multiple AnswerQuestion What are the uses of the ' Balanced Score Card' as a strategic management system?Correct Answer It is used to clarify & translate vision & strategy , It is used as a management tool. ,
It is used to enhance strategic feedback and learning curves.Your Answer It is used to clarify & translate vision & strategy , It is used as a management tool. , It
is used to enhance strategic feedback and learning curves.
Multiple Choice Multiple AnswerQuestion How would the representative of consumer association be able to make a difference in the
consumerism movementCorrect Answer by participating in collective barganing , to demands good supply of quality goods
at fair practices , to demands good supply of quality goods at fairs pricesYour Answer by participating in collective barganing , to demands good supply of quality goods at
fairs prices
Multiple Choice Multiple AnswerQuestion Why do employees adopt proxy system ? In order to improveCorrect Answer to their social status , their economic status , their psychological statusYour Answer to their social status , their economic status , their psychological status
Multiple Choice Single AnswerQuestion In the stage of career development cycle which out of the following approach should be
adopted to bridge the gap? Alternatives for the training should include a -Correct Answer "Swim or Sink approach"Your Answer "Swim or Sink approach"
Multiple Choice Single AnswerQuestion How can management representatives essentially help employees' organisations?Correct Answer Formulation of plans & providing informationYour Answer By taking on an advisory role
Multiple Choice Single AnswerQuestion A multi-Rate Appraisal and feedback system is essentiallyCorrect Answer a 360 degree AppraisalYour Answer a 360 degree Appraisal
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Multiple AnswerQuestion Besides business process re-engineering & benchmarking ; then are some other useful tools
to bring about continuousimprovement in an organisation.Correct Answer Urgency Motivation , Human Resource Audit , Human Resource AccountingYour Answer Urgency Motivation , Human Resource Audit , Human Resource Accounting
Multiple Choice Multiple AnswerQuestion What are the general characteristics of a Technical - functional competence?Correct Answer Primary interest in functional work , They would like to remain expert rather than
become general managers , They consider managerial and administrative responsibilities as avoidableirritants
Your Answer Primary interest in functional work , Such individuals start a new business, less formaking money than for creating product that could be identified as theirs , They would like to remainexpert rather than become general managers
Select The BlankQuestion In one organisation the joke making rounds was that managers came in vertically and went
out ________Correct Answer HorizontallyYour Answer Horizontally
Select The BlankQuestion No worker employed in any industry who has been in continuous service for more than
________ , can be retrenched until prior permission from the govt. to retrench in undertakingsemploying more than 100 people
Correct Answer 1 yearYour Answer 1 year
True/FalseQuestion A leader who lacks the other basic qualities can lead others in the wrong direction.Correct Answer TrueYour Answer True
Select The BlankQuestion Ulrich (1994) says:The idea of utilising human resource as aa strategic business partner is
still at a level of ________ rather than reality.Correct Answer RhetoricYour Answer Rhetoric
Select The BlankQuestion ________ are those who provide competitive advantage to corporations.Correct Answer PeopleYour Answer Managers
Select The BlankQuestion ________ system stresses on discipline and there is simplicity in the form.Correct Answer Merit ratingYour Answer Merit rating
Multiple Choice Multiple AnswerQuestion Name the first three phases that make up the process of the feedback exercise -Correct Answer Participants orientation , Questionnaire distribution , Monitoring & follow upYour Answer Participants orientation , Questionnaire distribution , Monitoring & follow up
True/FalseQuestion The HRD programmes fail due to poverty, social injustice.Correct Answer TrueYour Answer True
Select The BlankQuestion Where the firm pats the proposed changes into practice is called ________ stage.Correct Answer ImplementationYour Answer Implementation
Multiple Choice Single AnswerQuestion In an employees organisation the flow of decisions from the President / Working President
flows to -Correct Answer General SecretaryYour Answer General Secretary
Select The BlankQuestion ________ of more than 1500 managers in Dr. Odiorne's study were found to be in the
Work Horse categoryCorrect Answer 0.79Your Answer 0.79
True/FalseQuestion Human resource management is responsible for getting the best people, training and
providing mechanism.Correct Answer TrueYour Answer True
Multiple Choice Multiple AnswerQuestion The HRD outcomes can influence the organisation's business goals which may be in terms
of -Correct Answer Higher productivity , Satisfied customers , Satisfied stockholdersYour Answer Cost effectiveness , Higher productivity
Multiple Choice Single AnswerQuestion On the basis of the relative work in the organisation, what is the primary purpose of job
evaluation?Correct Answer To set wagesYour Answer To set wages
Multiple Choice Multiple AnswerQuestion Under "Workshop" feedback is done on which kind of categories?Correct Answer Managerial role , Leadership styles , Behavioural qualitiesYour Answer Managerial role , Leadership styles , Behavioural qualities
Select The BlankQuestion One of the feature HRD goals are, ________ is a perishable commodityCorrect Answer LabourYour Answer Labour
Multiple Choice Single AnswerQuestion Federations may invite the management's representatives to participate in working
committee meetings. Who would the unions at the department / divisional level invite to attend suchmeetings?
Correct Answer Divisional / departmental manager & personnel manager.Your Answer Divisional / departmental manager & personnel manager.
Multiple Choice Multiple AnswerQuestion Every HRD system developed by an organisation should be based on the following
elements of HRM. Those are:Correct Answer Suitable compensation plan , Selection of the right people , Good performance
appraisal systemYour Answer Suitable compensation plan , Selection of the right people , Good performance
appraisal system
True/FalseQuestion Under the balanced score card approach the expectation of three shareholdersCorrect Answer TrueYour Answer True
Select The BlankQuestion In ________ company, there is no sophisticated or detailed manpower planning done
covering the current and future needs of the entire organisation.Correct Answer LARSEN & TUBRO LTD.Your Answer LARSEN & TUBRO LTD.
Multiple Choice Single AnswerQuestion What was the expenditure of the States on human resource development in 1992-93 ?Correct Answer Rs 1,29,020 millionYour Answer Rs 1,29,020 million
True/FalseQuestion After the world War II, 'Made in Japan' became a synonym for shoddy goods, but the TQM
concept put it on the map.Correct Answer FalseYour Answer True
Match The FollowingQuestion Correct Answer Your Answer
Job analysis It is one of the job evaluation process which finds out relevant facts. It is one of the jobevaluation process which finds out relevant facts.
Non-quantitative job evaluation category. Simple ranking and grading are palced under such category.Simple ranking and grading are palced under such category.
Quantitative job evaluation Point system and factor comparison methods are placed under suchcategory. Point system and factor comparison methods are placed under such category.
The beneficiaries to business firms by job evaluation It enables Cos. to get data in local wage surveysto establish job classification. It enables Cos. to get data in local wage surveys to establish jobclassification.
Multiple Choice Single AnswerQuestion After which stage many good organisation in India have entered a competitive phaseCorrect Answer LiberalisationYour Answer Globalisation
Multiple Choice Multiple AnswerQuestion Name the various steps considered under Factor comparision system:Correct Answer Allocation of correct rate to each key job , Selection of job characteristics ,
Determination of correct rates of key jobsYour Answer Allocation of correct rate to each key job , Selection of job characteristics ,
Determination of correct rates of key jobs
Multiple Choice Multiple AnswerQuestion Name the appropriate method for forecasting demand which will be best suited to
organisation:Correct Answer Time frame , Resources availableYour Answer Time frame , Resources available , Stability
True/FalseQuestion Workers and trade unions never praticipate in the management of human resources
Correct Answer FalseYour Answer False
True/FalseQuestion The Asian Institute of Management have introduced a unique course called "Managerial
Walkabout". The idea of the course came from Prof. M. Gibbons of Simon Fraser University, BritishColumbia.
Correct Answer TrueYour Answer True
Select The BlankQuestion ________ should reinforce positive behaviour.Correct Answer FeedbackYour Answer Feedback
Multiple Choice Single AnswerQuestion On what grounds are training sessions normally criticised?Correct Answer Trainers conduct the programme on the basis of what they know rather than what
the trainees needYour Answer Trainers conduct the programme on the basis of what they know rather than what the
trainees need
True/FalseQuestion Factor comparison system consists of selection of key jobs.Correct Answer TrueYour Answer True
Multiple Choice Multiple AnswerQuestion Under the phase 3 "Monitoring and Follow Up" the rater also identifies himself in several
roles in the questionnaire like a -Correct Answer Superior , Subordinate , ColleagueYour Answer Superior , Subordinate , Colleague
True/FalseQuestion As per the Human Development Balance sheet, 1997 30% of the total population (world)
lives in abolute povertyCorrect Answer FalseYour Answer False
Multiple Choice Multiple AnswerQuestion Under the workshop methodology, a series of diagnostic exercises through question are
taken, theses are:Correct Answer How would you critically evaluate the job rotation in your company? , What are the
three good things in your performance appraisal systems? , What are the strengths & weaknesses ofyour training policies & practice?
Your Answer How would you critically evaluate the job rotation in your company? , What are thethree good things in your performance appraisal systems? , What are the strengths & weaknesses ofyour training policies & practice?
Select The BlankQuestion The national renewal fund is administered by the department of industrial development.
The NRF was proposed to have a corpus of ________ which would be contributed from budgetorysupport
Correct Answer Rs. 2000 croresYour Answer Rs. 2000 crores
True/FalseQuestion Depending on the career path model of managers, some specialised training inputs are
given at pre-determined times to make him more handling the new higher assignmentCorrect Answer True
Your Answer True
True/FalseQuestion A major beneficiary of liberalization and consequently competition not been the consumer
….. But the inustryCorrect Answer FalseYour Answer False
Match The FollowingQuestion Correct Answer Your Answer
Need for HRD Audit It attempts to find out the future HRD needs of the company after assessing thecurrent HRD activities & inputs It attempts to find out the future HRD needs of the company afterassessing the current HRD activities & inputs
Limitation of HRD Audit It does not give evaluation of individuals but focuses on unit and systems. Itdoes not give evaluation of individuals but focuses on unit and systems.
Definition of HRD Audit It is a comprehensive evaluation of the current HRD strategies structure,systems styles and skills in the business plans of a company It is a comprehensive evaluation of thecurrent HRD strategies structure, systems styles and skills in the business plans of a company
Role of HRD Audit in business improvement It helps in changes in the styles of the top management Ithelps in changes in the styles of the top management
Multiple Choice Single AnswerQuestion When do managers lose faith in the fairness of the top management.Correct Answer Promoting from outsideYour Answer Promoting from outside
Multiple Choice Single AnswerQuestion What is that describes the duties of the job, authority relationship, skills requirement,
conditions of work etc.Correct Answer Job analysisYour Answer Job analysis
Multiple Choice Multiple AnswerQuestion List the measures to overcome the HRD problems in IndiaCorrect Answer Govt. to take steps to alleviate poverty , Govt. to take steps to accelarate economic
development , People to practice religious toleranceYour Answer Govt. to take steps to alleviate poverty , Govt. to take steps to accelarate economic
development , People to practice religious tolerance
Multiple Choice Multiple AnswerQuestion Under HRD, name the factors that act as motivating forcesCorrect Answer Job enrichment , Informal organisation , Participative managementYour Answer Job enrichment , Informal organisation , Participative management
Multiple Choice Multiple AnswerQuestion Name the steps that develop strategic framework for HRDCorrect Answer Realistic employee development , Measurable employee development , Well costed
employee developmentYour Answer Realistic employee development , Measurable employee development , Well costed
employee development
Multiple Choice Multiple AnswerQuestion According to Ulrich (1994), today's human resource professionals need to move towards
effectively fulfilling the multiple roles of -
Correct Answer Employee champions who are able to relate to & meet the needs of employees ,Strategic partners , Change agents
Your Answer Employee champions who are able to relate to & meet the needs of employees ,Strategic partners , Change agents
Multiple Choice Single AnswerQuestion In the future what sort of organisations would provide expert advice & consultancy &
further will also supply human resources for executing their projects.Correct Answer Employee leasingYour Answer Employee leasing
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Multiple AnswerQuestion Why do employees adopt proxy system ? In order to improve
Correct Answer to their social status , their economic status , their psychological status
Your Answer to their social status , their economic status , their psychological status
Select The BlankQuestion HRD means competence building, commitment building, and ________
building.Correct Answer culture
Your Answer culture
True/FalseQuestion Monitoring and Follow-up follows the distribution of questionnaires to
all assessors.Correct Answer True
Your Answer False
True/FalseQuestion The individual with a deep speed insight will not go quickly to the least
of a problem.Correct Answer False
Your Answer True
Select The BlankQuestion The ________ role is to ensure the deserving managers should get
appropriate opportunities for job Rotation.Correct Answer Reviewer
Your Answer Reviewer
Multiple Choice Multiple AnswerQuestion Under the phase 3 "Monitoring and Follow Up" the rater also identifies
himself in several roles in the questionnaire like a -Correct Answer Superior , Subordinate , Colleague
Your Answer Superior , Subordinate , Colleague
Multiple Choice Multiple Answer
Question What are the component/elements of a flow of decisions in employeesorganisations?
Correct Answer Providing wrong information about management , PromotoinalOpportunities , Grievance Procedure
Your Answer Political tactics , Promotoinal Opportunities , Grievance Procedure
Select The BlankQuestion A strategy based on superior service is very powerful as the ________
is highCorrect Answer value added
Your Answer value added
Multiple Choice Single AnswerQuestion Women employees presently restrict / limit their career to selected jobs
& organisations. But, they will soon be ready to take up all types of jobsin different types of organisations. This phenomenon is known as -
Correct Answer Dual career group
Your Answer Boundrylessness career group
Multiple Choice Multiple AnswerQuestion Under HRD, name the factors that act as motivating forces
Correct Answer Job enrichment , Informal organisation , Participative management
Your Answer Employee enrichment , Job enrichment , Informal organisation
Multiple Choice Multiple AnswerQuestion Name the various steps considered under Factor comparision system:
Correct Answer Allocation of correct rate to each key job , Selection of jobcharacteristics , Determination of correct rates of key jobs
Your Answer Selection of job analysis , Allocation of correct rate to each key job ,Selection of job characteristics
Multiple Choice Single AnswerQuestion What is the general principle (as per P.A.S policy of premier) of
Assessment Routes?Correct Answer 2nd Assessor-superior of first assessor, 2nd Assessor- superior of the
1st assessorYour Answer 1st Assessor-immediate superior, 2nd Assessor, 360 degree approach
Multiple Choice Multiple AnswerQuestion Name the steps that develop strategic framework for HRD
Correct Answer Realistic employee development , Measurable employee development, Well costed employee development
Your Answer Realistic employee development , Measurable employee development, Well costed employee development
True/FalseQuestion Performance development plan is set for the employee by his
immediate boss.Correct Answer True
Your Answer True
Multiple Choice Single AnswerQuestion In an employees organisation the flow of decisions from the President /
Secretary of Branch Union flow to -Correct Answer President / Secretary & Craft / Unit level Union
Your Answer General Secretary
True/FalseQuestion Transfer of technology does not mean merely shifting technology from
one plance to anotherCorrect Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion Name of the various HRD score card:
Correct Answer HRD systems maturity score , Competency score , HRD competenciessystems maturity score
Your Answer HRD systems maturity score , Competency score , HRD competenciessystems maturity score
Match The FollowingQuestion Correct Answer Your Answer
An efficient plant layout & agood menchmark
Ford Motors BPR
Simple act of comparision &learning for organisationalimprovement
Benchmarking Ohirata (1994)
The Malcolm BridgeNational Quality Award
Xerox (1989) Ford Motors
Japanese firms had lingbeen benchmarking othercompanies, many of themAmerican
Ohirata (1994) Benchmarking
Match The Following
Question Correct Answer Your Answer
Feature of PerformanceAppraisal
It is totally different from jobevaluation as well as meritrating.
It is totally different from jobevaluation as well as meritrating.
Essentials of a goodAppraisal Plan
Relating scales should beconstructed adequately andin accordance with theobjectives.
Relating scales should beconstructed adequately andin accordance with theobjectives.
Definition of PerformanceAppraisal
It is a systematic, orderlyand objective method ofevaluating the present andpotential utility of employeesto the organisation.
It is a systematic, orderly andobjective method ofevaluating the present andpotential utility of employeesto the organisation.
Objectives of PerformanceAppraisal
Provision of feedback tosubordinates to know wherethey stand.
Provision of feedback tosubordinates to know wherethey stand.
True/FalseQuestion Objective of performance appraisal system is to identify the
developmental needs of each employee.Correct Answer True
Your Answer False
Select The BlankQuestion The ________ provides funds to meet the compensation & training
expenditure of retrenched workers.Correct Answer National Renewal Grant Fund
Your Answer Employment Generation Fund
Select The BlankQuestion While evaluating ________ jobs, where nature of work is difficult to be
expressed in quantifiable numbers.Correct Answer manegerial
Your Answer manegerial
Multiple Choice Multiple AnswerQuestion Every HRD system developed by an organisation should be based on
the following elements of HRM. Those are:Correct Answer Suitable compensation plan , Selection of the right people , Good
performance appraisal systemYour Answer Suitable compensation plan , Selection of the right people , Good
performance appraisal system
Select The Blank
Question In no phase of business life is ________ as important as in makingpromotion decesions.
Correct Answer Integrity
Your Answer Integrity
Multiple Choice Multiple AnswerQuestion Name the three important components in aligning business strategy
with HR practice:Correct Answer Business Strategy , Human Resource Practices , Organisational
CapabilitiesYour Answer Business Strategy , Organisational Strategy , Human Resource
Practices
Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line with the
human resources planCorrect Answer Recruitment
Your Answer Training
Multiple Choice Single AnswerQuestion Traditionally, human resources has been perceived as,
Correct Answer Bureacratic
Your Answer Benevolent
Multiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is hurdle in
the HRDCorrect Answer Religious
Your Answer Religious
Multiple Choice Multiple AnswerQuestion Participation of Mgmt in federations & unions at all levels helps to -
Correct Answer Strength the trade union movement , maintain Industrial harmony ,Develop sound human relations
Your Answer Strength the trade union movement , maintain Industrial harmony ,Develop sound human relations
Multiple Choice Multiple AnswerQuestion What are the factors that warrant the attention for successful
implementation?Correct Answer Feedback management , Action planning , Reinforcement of new
behaviour
Your Answer Feedback management , Action planning , Reinforcement of newbehaviour
Multiple Choice Single AnswerQuestion Name the person who lacks the other basic qualities can lead others in
the wrong direction.Correct Answer Leader
Your Answer Leader
Select The BlankQuestion Business re-engineering often shift the power base, changing the
'command - and - control' approach to ________.Correct Answer 'Mobilised -and - enable'
Your Answer Proactive - and - innovative
True/FalseQuestion Federation & unions at few levels are managed on the lines of
management of a political bodyCorrect Answer False
Your Answer True
Select The BlankQuestion In one organisation the joke making rounds was that managers came
in vertically and went out ________Correct Answer Horizontally
Your Answer Horizontally
Multiple Choice Single AnswerQuestion Which system emphasis a lot on the need to motivate people
Correct Answer Human Resourse Development
Your Answer Human Resourse Development
True/FalseQuestion Human resource Audit is full-fledged methodology to bring about a
change.Correct Answer False
Your Answer False
Multiple Choice Single Answer
Question What does a Supervisory Skill Level Survey entaial?
Correct Answer Method of measuring training needs of a Co's supervisors through welldesigned psychometric tests
Your Answer Method of measuring training needs of a Co's supervisors through welldesigned psychometric tests
Multiple Choice Multiple AnswerQuestion Some questions that every corporation needs to address are as
follows:-Correct Answer How well are HR practices linked to business goals , Are good HR
practices & HRD systems & processed being designed , Are thesystems internally sound consistent & relevant
Your Answer How well are HR practices linked to business goals , Are good HRpractices & HRD systems & processed being designed , Are thesystems internally sound consistent & relevant
Select The BlankQuestion Most HRD audit are due to failures of ________.
Correct Answer Implementation
Your Answer Implementation
Multiple Choice Single AnswerQuestion What is it that some of the companies have borrowed from
professionally managed Cos'Correct Answer HRD practices
Your Answer HRD practices
True/FalseQuestion HRD audit can give significant inputs about existing stage of
accountability of employees.Correct Answer True
Your Answer True
Multiple Choice Single AnswerQuestion When employees spend half of the time and / or resources available to
them on a second job / occupation for luxuries / comforts it is known as:
Correct Answer Half Moon lighting
Your Answer Half Moon lighting
True/FalseQuestion If the assessee is transferred after Feb. the immediate superior will
complete the appraisal as at 31st Aug.
Correct Answer False
Your Answer False
Multiple Choice Single AnswerQuestion What is the primary objective behind SSL?
Correct Answer To not only measure training supervisors by comparing theirperformance with that of several thousand supervisors in other Cos.
Your Answer To not only measure training supervisors by comparing theirperformance with that of several thousand supervisors in other Cos.
True/FalseQuestion Collecting bargainig is an institutional process for solving problems
arising directly out of employee-worker relationshipsCorrect Answer False
Your Answer False
Multiple Choice Single AnswerQuestion What is the concept of groups of employees working towards different
goals with little knowledge of other functions or understanding ofoverall goals of the organisation?
Correct Answer Compartmentalisation
Your Answer Compartmentalisation
Multiple Choice Multiple AnswerQuestion List the measures to overcome the HRD problems in India
Correct Answer Govt. to take steps to alleviate poverty , Govt. to take steps toaccelarate economic development , People to practice religioustolerance
Your Answer Govt. to take steps to alleviate poverty , Govt. to take steps toaccelarate economic development , People to practice religioustolerance
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Multiple AnswerQuestion Essentials of effective QC's :-
Correct Answer Prompt approval , Regular communication , Unconditional support
Your Answer Prompt approval , Problem collection , Regular communication
Multiple Choice Single AnswerQuestion The birth of the quality control movement in Japan took place in the
early -Correct Answer 1960's
Your Answer 1970's
True/FalseQuestion An urgency motivation can be explained by a situation where dynamic
profitable organisations foresee a crisis and initiate a radicaltransformation by breaking status barriers & restructuringorganisational relationships.
Correct Answer True
Your Answer True
True/FalseQuestion A leader who lacks the other basic qualities can lead others in the
wrong direction.Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion According to Ulrich (1994), today's human resource professionals need
to move towards effectively fulfilling the multiple roles of -Correct Answer Employee champions who are able to relate to & meet the needs of
employees , Strategic partners , Change agentsYour Answer Employee champions who are able to relate to & meet the needs of
employees , Strategic partners , Change agents
True/FalseQuestion Some employees may not like flesibility in horizontal movement from
one job to anotherCorrect Answer True
Your Answer True
Multiple Choice Single AnswerQuestion The capacity to take considerable responsibility, ability to influence and
control others and skills in problem solving primarily show :Correct Answer Managerial competence
Your Answer Managerial competence
Match The FollowingQuestion Correct Answer Your Answer
Long range Beyond 5 years Beyond 8 years
Business plans Data from within theorganization
1 year to 5 years
Immediate Within 1 year Data from within theorganization
Intermediate 1 year to 5 years Beyond 5 years
Multiple Choice Single AnswerQuestion The anchor for an individual who is attached to an organisation or a
location rather than to work is essentially termed :Correct Answer Search for security
Your Answer Search for security
Select The BlankQuestion The________ can be made using a checklist of questions
Correct Answer Observation
Your Answer Questionnaire method
Multiple Choice Single AnswerQuestion What is it that Moon-lighting by employees, if extensively part taken,
affect Human Resource Manager in the future adversely?Correct Answer Disharmony in individual & organisational goal balance.
Your Answer Disharmony in individual & organisational goal balance.
Multiple Choice Multiple AnswerQuestion Performance counselling refers to the help provided by a manager to
his subordinates, it attempts to help the employee in.-Correct Answer Supportive atmosphere , Empethetic atmosphere , Setting goals
Your Answer Supportive atmosphere , Empethetic atmosphere , Setting goals
True/FalseQuestion Politician as the custodian of the nation has the responsibility to protect
the interest of all the parties envolved in the process of organisationCorrect Answer False
Your Answer True
Multiple Choice Single AnswerQuestion What should be suggestive and not prescriptive .
Correct Answer Feedback
Your Answer Feedback
True/FalseQuestion Representatives of the consumers association besides the
representatives of employees & employers have to participate in themeeting of collective bargaing
Correct Answer True
Your Answer False
True/FalseQuestion The HRD programmes fail due to poverty, social injustice.
Correct Answer True
Your Answer True
Select The BlankQuestion Factor comparison method is regarded as ________ method
Correct Answer complex
Your Answer complex
Multiple Choice Single AnswerQuestion Why Companies go for HRD Audit?
Correct Answer Promoting Professionalism
Your Answer Promoting Management practices
Select The BlankQuestion ________ is a difficult exercise, therefore it should be done with care.
Correct Answer Potential appraisal
Your Answer Performance appraisal
Select The BlankQuestion ________ is route to be followed in order to realise vision and overall
purpose.Correct Answer Strategy
Your Answer Strategy
Select The BlankQuestion The ________ management of the organisation is committed to
develop the competencies of employees on a continous basisCorrect Answer Top
Your Answer Top
Select The BlankQuestion A fee market economy demands a transparent set of laws
and________somthething that the archaic Indian judical system is ill-equipped tocope with
Correct Answer quick disposal of litigation
Your Answer strong pillars of justice
True/FalseQuestion The degree to which an individual possess the innate quality of breath
of mind is the most direct indication of the individual's ultimatepotential.
Correct Answer True
Your Answer True
True/FalseQuestion After the world War II, 'Made in Japan' became a synonym for shoddy
goods, but the TQM concept put it on the map.Correct Answer False
Your Answer True
Select The BlankQuestion People take ________ supportively and use it for development.
Correct Answer Feedback
Your Answer Feedback
Multiple Choice Single AnswerQuestion Self-questionnaires is to be filled by whom?
Correct Answer Participant
Your Answer Participant
Multiple Choice Single AnswerQuestion Name one of the drawbacks that can take place while designing the
form-Correct Answer The rating scale are ambiguous
Your Answer The rating scale are ambiguous
Multiple Choice Multiple AnswerQuestion After the assets and liabilities of each individual is identified, what
should be done; some thumb-rules areCorrect Answer Make out a time bound plan to workon your liabilities , Choose first the
liability which is hindering your growth the most , Build your career onyour assets
Your Answer Make out a time bound plan to workon your liabilities , Choose first theliability which is hindering your growth the most , Build your career onyour assets
True/FalseQuestion The relationship between good HR practices and organisational
effectiveness is very simple.Correct Answer False
Your Answer False
Multiple Choice Multiple AnswerQuestion Ranking system measures each job in comparison with other jobs in
terms of the relative importance of the following factors:Correct Answer Supervision & leadership , Co-operation & association outside the line
of authority , Probability & consequences of errorsYour Answer Supervision & leadership , Leadership & management , Probability &
consequences of errors
Multiple Choice Multiple AnswerQuestion What includes in Salary Survey ?
Correct Answer Inflation indicators , Salary budget averages , Average salaries
Your Answer Average Compensation , Inflation indicators , Average salaries
Multiple Choice Single AnswerQuestion In the stage of career development cycle which out of the following
approach should be adopted to bridge the gap? Alternatives for thetraining should include a -
Correct Answer "Swim or Sink approach"
Your Answer Job rotation
Multiple Choice Single AnswerQuestion Pfeffer (1998) has identified seven dimensions of successful
organisations, name one of them.Correct Answer Employment security
Your Answer Performance appraisal
True/FalseQuestion In the orientation phase, all participants are to submit a list of
appraisers by whom they would like to be assessed.Correct Answer True
Your Answer False
Match The FollowingQuestion Correct Answer Your Answer
To divert manufacturingactivities from urban to ruralareas
one of the roles of theconsumer councial
one of the roles of theconsumer councial
The mechanism of pricefixation
a much neglected sphere ofthe market
requisites for consumersim
These are not the days ofindvidualism &unorganisation
unionsim unionsim
Knowledge of the subjecthand work & a sincereapproach
requisites for consumersim a much neglected sphere ofthe market
Multiple Choice Multiple AnswerQuestion According to Gurucharan Das what should Indian companies focus its
effort to emerge winners in the light of the liberalization & globalization?Correct Answer Be able to capitalize on global trade , Not ignore quality , Product
developmentYour Answer Be able to capitalize on global trade , Not ignore quality , Product
development
Multiple Choice Multiple AnswerQuestion Why would management participation in trade union be open to
opposition by a few?
Correct Answer trade union leader may feel thire influence decelerated among tradeunion members , member may view thire movement weakend with theinfluence of management , due to misunderstandings cropping upamong leader & members
Your Answer trade union leader may feel thire influence decelerated among tradeunion members , member may feel thire privacy being voileted ,member may view thire movement weakend with the influence ofmanagement
Multiple Choice Multiple AnswerQuestion What are the common job responsibilities of an executive?
Correct Answer Co-ordinate Training Programme , Keep cost within budget , PublishHouse Journal
Your Answer Co-ordinate Training Programme , Keep cost within budget ,Administrative Skills
Multiple Choice Multiple AnswerQuestion While planning for surplus, the following are the options:
Correct Answer Reduce work hours , Redesign the jobs , Reassign the jobs
Your Answer Reduce work hours , Increase work hours , Reassign the jobs
Select The BlankQuestion Analysis of ________ data can give a lot of insights into the HRD
assets and liabilities of the companyCorrect Answer Secondary
Your Answer Primary
Multiple Choice Single AnswerQuestion Which management is committed adequately to competency building
through multi - rater feedback -Correct Answer Top
Your Answer Lower
Multiple Choice Multiple AnswerQuestion What are the action steps for effective Benchmarking?
Correct Answer Identifying the human resources related areas to be benchmarked. ,Prepare a report that documents the processes, functions, its extent &result areas , Understand why such a study is being conducted
Your Answer Identifying the human resources related areas to be benchmarked. , Toevolve into administrative experts who are able to create efficient HRprocess & business process , Prepare a report that documents theprocesses, functions, its extent & result areas
True/False
Question Human resource management is responsible for getting the bestpeople, training and providing mechanism.
Correct Answer True
Your Answer True
Select The BlankQuestion Some organisations use ________ & committee management as
techniques of training & devlopment for flexitime systemsCorrect Answer Job rotation
Your Answer Job rotation
Multiple Choice Multiple AnswerQuestion The traditional methods of performance appraisal lay emphasis on the
ratings of individual's personality traits such as -Correct Answer Initiative , Drive , Creativity
Your Answer Initiative , Drive , Creativity
True/FalseQuestion When individual job description and grade description do not match
well, the evaluators classify the job using their subjective judgement.Correct Answer True
Your Answer True
Select The BlankQuestion One of the feature HRD goals are, ________ is a perishable
commodityCorrect Answer Labour
Your Answer Labour
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Multiple AnswerQuestion What are the basic features of TQM approach?
Correct Answer Business philosophy based on customer satisfaction. , Aims atcharging the system. , Getting it right the first time & everytime.
Your Answer Business philosophy based on customer satisfaction. , Aims atcharging the system. , Isolated change mechanism.
Multiple Choice Single AnswerQuestion What is regarded as the preventive tool in case of any differences of
opinions among the members of rating committee.Correct Answer Job specification
Your Answer Job analysis
Match The FollowingQuestion Correct Answer Your Answer
Major sources of recruitmentin private sector.
Employee recommendationsand advertisement.
Employee recommendationsand advertisement.
SANDOZ INDIA LTD. Internal Advertising isrestored for all vacancies.
Vacancy is filled in bypromoting the employeesseniority, merits.
NATIONAL MACHINERYmanufacturers ltd.
Vacancy is filled in bypromoting the employeesseniority, merits.
Internal Advertising isrestored for all vacancies.
Major sources of recruitmentin public sector.
Scheduled tribes andscheduled castes &employeerecommendations.
Scheduled tribes andscheduled castes &employee recommendations.
Multiple Choice Single AnswerQuestion What can give significant inputs about existing state of accountability of
employees.Correct Answer HRD audit
Your Answer TQM Interventions
True/FalseQuestion The first HRD department in the Indian corporate sector was started in
1975 in Larsen & Toubro (L & T).Correct Answer True
Your Answer True
True/FalseQuestion Long range planning are beyond eight years
Correct Answer False
Your Answer True
True/FalseQuestion The benefit of job evaluation is that it lays down the foundation for a
rational wage structureCorrect Answer True
Your Answer True
Select The BlankQuestion 360 -Degree Feedback enhances the quality of ________ decisions.
Correct Answer HR
Your Answer HRD
Multiple Choice Multiple AnswerQuestion The HRD outcomes can influence the organisation's business goals
which may be in terms of -Correct Answer Higher productivity , Satisfied customers , Satisfied stockholders
Your Answer Cost effectiveness , Higher productivity , Satisfied customers
Select The BlankQuestion ________ is indicated by work effort and it should be continuous.
Correct Answer Commitment
Your Answer Commitment
Multiple Choice Multiple AnswerQuestion 360 - Degree Appraisal is to get a broad assessment of an individual
from different sources, following factors need to be watched at thisstage -
Correct Answer Individual learning , Organisational learning , Improved Individualbehaviour
Your Answer Individual learning , Organisational learning , Improved Individualbehaviour
Multiple Choice Multiple AnswerQuestion Name some of the strategic role of HR :
Correct Answer Successful HR department will focus on organisational performance. ,HR's value will be to have the right people ready at right time. , Thefocus of the HR function will be human capital development &organisational productivity.
Your Answer Successful HR department will focus on organisational performance. ,HR's value will be to have the right people ready at right time. , Thefocus of the HR function will be human capital development &organisational productivity.
Select The BlankQuestion The major issue to be resolved while framing ________ philosophy is
whether to promote largely from whithin the organisation or to hirepeople from outside at all levels.
Correct Answer Recruitment
Your Answer Recruitment
Select The BlankQuestion Companies can offer the option only to employees who are above
________ years of age or have served with the company for 10 years.Correct Answer 40
Your Answer 40
True/FalseQuestion Giving a business group exposure when the boss goes on long leave,
or long training etc is a good mechanism of career planningCorrect Answer False
Your Answer True
Match The FollowingQuestion Correct Answer Your Answer
Feedback It should be data-based andnot impressionistic
It should be data-based andnot impressionistic
Rapport building In this case there is aclimate of acceptance &warmth
In this case there is a climateof acceptance & warmth
Exploration In this case, the employeeshould appreciate hisstrengths & weakness.
These help in gathering moreinformation and in stimulatingthinking.
Action Planning In this case, the interviewshould end with specificplans of action for thedevelopment of theemployee.
In this case, the interviewshould end with specificplans of action for thedevelopment of theemployee.
Multiple Choice Single AnswerQuestion Why is it that today, more so than the past, employees take to Moon
Lighting activitiesCorrect Answer Decreasing purchasing power
Your Answer Change in profiles
Multiple Choice Single AnswerQuestion Every employee also has a succession plan to him, which is also
known as -Correct Answer Shadow planning
Your Answer Career planning
Multiple Choice Multiple AnswerQuestion What are the areas where the auditors should physically visit the
workplace?Correct Answer Canteens , Living colony , Training rooms
Your Answer Cities , Canteens , Living colony
Multiple Choice Multiple AnswerQuestion The concept of 'quality' underwent numerous refinements, which out of
the following pioneered such refinements?Correct Answer Deming , Shewhart , Juran
Your Answer Ishikawa , Deming , Shewhart
Select The BlankQuestion The job evaluation programme once installed must be continued on a
________ basis.Correct Answer permanent
Your Answer periodical
Multiple Choice Single AnswerQuestion One of the importance of HRD is
Correct Answer Role clarity
Your Answer Training clarity
Multiple Choice Single AnswerQuestion Name the process which is continous and stops only when the
organisation ceases to existCorrect Answer Hiring
Your Answer Forecasting
Multiple Choice Multiple AnswerQuestion Highly successful functional benchmarking models developed by the
Japenese have been adopted the world over. Name some ofMatsushita's Systems of benchmarking?
Correct Answer Just in Time (JIT) , Point of Sale (POS) system , System of divisions(Profit centres) within a centralized banking system
Your Answer Just in Time (JIT) , Point of Sale (POS) system , Work Force Solutions(WFS) system
Select The BlankQuestion ________ of more than 1500 managers in Dr. Odiorne's study were
found to be in the Work Horse categoryCorrect Answer 0.79
Your Answer 0.85
Multiple Choice Single AnswerQuestion Why is it that management should take extra care while framing
personnel policies, especially where an employees organisation doesexist?
Correct Answer Federations are eveready to challenge management action, particularlywith respect to promotions, transfers, seniority
Your Answer Federations are eveready to challenge management action, particularlywith respect to promotions, transfers, seniority
Select The BlankQuestion A strong ________ can have a lasting effect and provide sustenance to
an organisation.Correct Answer Culture
Your Answer Culture
Select The BlankQuestion Generally, training need identification forms a part of ________.
Correct Answer Management Appraisal System
Your Answer Training Committee
Select The BlankQuestion ________ is the example of the balanced score card applications in
some companies.Correct Answer AT & T
Your Answer AT & T
Multiple Choice Multiple AnswerQuestion Name the various HRD outcomes variables :
Correct Answer Better organisational health , Better developed roles , Better utilisationof human resources
Your Answer Better organisational health , Better developed roles , Better utilisationof human resources
Multiple Choice Single AnswerQuestion What is it that can be defined as a written record of the duties,
responsibilities and conditions of job.Correct Answer Job discription
Your Answer Job discription
Select The BlankQuestion Ulrich (1994) says:The idea of utilising human resource as aa strategic
business partner is still at a level of ________ rather than reality.Correct Answer Rhetoric
Your Answer latency
Multiple Choice Single AnswerQuestion What forms the last phase of the 360-degree feedback exercise
Correct Answer Individual counselling
Your Answer Individual counselling
True/FalseQuestion HRD audit can also be used against the HRD department
Correct Answer True
Your Answer True
True/FalseQuestion Organizations gear most of their management succession activities to
the immediate past.Correct Answer False
Your Answer True
True/FalseQuestion Employee's organisations in India have their impact on various
aspects, policies pertaining to human resources management ofvarious industries
Correct Answer True
Your Answer True
True/FalseQuestion True / False
Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion According to shroff (1995) the government needs to foucs on three
areas which are likely to inpute the effective implementation of theeconomic policy, they are
Correct Answer Inadequate institutional reform , the speed and sequence of reformmeasures , Inadequacies in the communication & political managementof there measures
Your Answer Inadequate institutional reform , the speed and sequence of reformmeasures , lack of directional support
Multiple Choice Single AnswerQuestion Accounting is a management science group, what are the managers
perceived as,Correct Answer Decision-maker
Your Answer Decision-maker
True/FalseQuestion The reviewer has the prime role of recording major appraisal details.
Correct Answer False
Your Answer False
Multiple Choice Single AnswerQuestion How can management representatives essentially help employees'
organisations?Correct Answer Formulation of plans & providing information
Your Answer By taking on the role of facilitators
True/FalseQuestion Organisations presently are taking measures to satisfy the workers
through various methods including the schemes of worker &participation in management
Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion There are companies where the HR department lists out the raters by
choosing randomly from the participant's list of work relatedemployees. Each rater receives an envelop having the following :-
Correct Answer Letter from the administrator , Letter from the participant solicitingfeedback , Self addressed envelope from the administrator
Your Answer Letter from the administrator , Letter from the participant solicitingfeedback , Self addressed envelope from the administrator
Multiple Choice Single AnswerQuestion In an emerging scenario, necessitating speed, flexibility, quality and
willing ability to change, what sort of role does human resourcepersonnel critically need to take on?
Correct Answer As strategic business partner
Your Answer As a supportive role
Multiple Choice Single AnswerQuestion Which practices are service related and human resources related?
Correct Answer Organisational
Your Answer Organisational
Select The BlankQuestion Under training and development plan, the form is to be prepared in
________ form.Correct Answer Duplicate
Your Answer Structured
Multiple Choice Multiple AnswerQuestion A key HR role in the firm will be multidisciplinary consulting around -
Correct Answer Individual , Team , Business unit
Your Answer Individual , Team , Business unit
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Multiple AnswerQuestion What is Business Process Re-engineering?Correct Answer The ability of an organisation to step back & rethink the way it does
business , Focus on all form business components: strategy, business process, people andtechnology. , Encouraging enterprenewal adaptation on capabilities with stress oninnovative skills & collaborative decision-making
Your Answer Encouraging enterprenewal adaptation on capabilities with stress oninnovative skills & collaborative decision-making , The ability of an organisation to stepback & rethink the way it does business , Focus on all form business components:strategy, business process, people and technology.
True/FalseQuestion Employees feel frustrated due to low specialisation in the workCorrect Answer TrueYour Answer True
Multiple Choice Single AnswerQuestion When employees takes up other occupation & spend more or less 70% of
their time & resources for their business or industrial unit. Second job activity to thisextent may be called as :
Correct Answer Three quarter Moon LightingYour Answer Three quarter Moon Lighting
True/FalseQuestion The first HRD department in the Indian corporate sector was started in 1975
in Larsen & Toubro (L & T).Correct Answer TrueYour Answer True
True/FalseQuestion Implementation level deals with the actual conduct of the appraisal process.Correct Answer TrueYour Answer True
Select The BlankQuestion Expenses incurred by a firm on recruitment , training & devlopment of
employees are treated as ________Correct Answer Current costsYour Answer Current costs
Multiple Choice Single AnswerQuestion Which practices are service related and human resources related?Correct Answer OrganisationalYour Answer Organisational
Select The BlankQuestion At Hewlett Packard, as part of their BPR programme, the ________directs
resources from applicants to a centralised employment response centre.Correct Answer EMSYour Answer EMS
Multiple Choice Multiple AnswerQuestion Name the factors which come under ' Work Planning' that is component
systems of HRD:Correct Answer Performance appraisal , Role analysis , Contextual analysisYour Answer Performance appraisal , Role analysis , Contextual analysis
Select The BlankQuestion ________ of more than 1500 managers in Dr. Odiorne's study were found to
be in the Work Horse categoryCorrect Answer 0.79Your Answer 0.79
Select The BlankQuestion The link between sense of reality and ________ is important for proper
understanding of the definition of sense of realityCorrect Answer imaginationYour Answer imagination
Multiple Choice Multiple AnswerQuestion Under the point method, key jobs are selected, each sub factor is then defined
in the order of importance preferable along a scale, factors generally considered are:Correct Answer Skill , Efforts , AccountabilityYour Answer Skill , Efforts , Accountability
Multiple Choice Multiple AnswerQuestion A Managerial Walkabouts presents the students with some basic challenges,
such as -Correct Answer Logical Enquiry , Service , AdventureYour Answer Logical Enquiry , Service , Adventure
Multiple Choice Single AnswerQuestion At a US based industrial design firm there is no position as a head or chief,
instead, importance is given to hiring the right people for the rights. This policy emulateswhich concept?
Correct Answer Self actualization at the work place.Your Answer Self actualization at the work place.
Select The Blank
Question ________ and retaintion of qualified employees is a common goal shared bymany employers.
Correct Answer RecruitmentYour Answer Recruitment
Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line with the
human resources planCorrect Answer RecruitmentYour Answer Recruitment
Multiple Choice Single AnswerQuestion Name one of the components / elements of the flow of decisions in the
employees organisation as a bid to increase union member loyalty :Correct Answer Providing wrong information about managementYour Answer Providing wrong information about management
Match The FollowingQuestion Correct Answer Your Answer
Concept suggested by Elliot Jecques. It takes into account the various key factors thatwill tell the overall performance of a job. It takes into account the various key factors thatwill tell the overall performance of a job.
Job Factors enumerated as : Effort, responsibility, skill, working conditions Effort,responsibility, skill, working conditions
Wage survey : It places all evaluated jobs according to point in terms of money. It placesall evaluated jobs according to point in terms of money.
Designing wage structure : Similar jobs are grouped and treated as a job class. Similarjobs are grouped and treated as a job class.
Multiple Choice Multiple AnswerQuestion The concept of 'quality' underwent numerous refinements, which out of the
following pioneered such refinements?Correct Answer Deming , Shewhart , JuranYour Answer Deming , Shewhart , Juran
Match The FollowingQuestion Correct Answer Your Answer
"Working on your liabilities" Life long mission Life long mission
Assignment to some important task force or committee Offsetting Plateauing effectOffsetting Plateauing effect
Need-opportunity Alignment Crucial role played by HRD Crucial role played by HRD
Continued self development A leadership quality A leadership quality
Multiple Choice Multiple AnswerQuestion What are the elements of a quality control system?Correct Answer A means of measurement of accomplishment , A means of standard. ,
A comparision of actual results with the standard.Your Answer A means of measurement of accomplishment , A means of standard. , A
comparision of actual results with the standard.
Multiple Choice Multiple AnswerQuestion How does the people in the organisation take feedback seriously and try to
benefit from the same?Correct Answer The candidate is desirous to be better , The candidate has an attitude
for healthy competition , The candidate is desirous of knowing himself through the eyesof others.
Your Answer The candidate is desirous to be better , The candidate has an attitude forhealthy competition , The candidate is desirous of knowing himself through the eyes ofothers.
Multiple Choice Multiple AnswerQuestion Name the steps that develop strategic framework for HRDCorrect Answer Realistic employee development , Measurable employee development
, Well costed employee developmentYour Answer Realistic employee development , Measurable employee development ,
Well costed employee development
Multiple Choice Multiple AnswerQuestion There are companies where the HR department lists out the raters by
choosing randomly from the participant's list of work related employees. Each raterreceives an envelop having the following :-
Correct Answer Letter from the administrator , Letter from the participant solicitingfeedback , Self addressed envelope from the administrator
Your Answer Letter from the administrator , Letter from the participant solicitingfeedback , Self addressed envelope from the administrator
Select The BlankQuestion ________ manpower plan need the involvement of top management as well
as HR exports.Correct Answer StrategicYour Answer Strategic
True/FalseQuestion Establishment of trade unions by workers in small industries is not commonCorrect Answer FalseYour Answer False
Multiple Choice Multiple AnswerQuestion Name the internal operational measures dealing with how well HR practices
are designed and delivered:Correct Answer Cycle time, quality & cost of HR practices , The ratio of HR enpenses
, The ratio of HR professionals to employee population.Your Answer Cycle time, quality & cost of HR practices , The ratio of HR enpenses ,
The ratio of HR professionals to employee population.
Select The BlankQuestion ________ means every employee is an active participant in goal attainment.Correct Answer Employee involermentYour Answer Employee involerment
True/FalseQuestion HRD audit can give significant inputs about existing stage of accountability
of employees.Correct Answer TrueYour Answer True
Select The BlankQuestion Where the firm pats the proposed changes into practice is called ________
stage.Correct Answer ImplementationYour Answer Implementation
Select The BlankQuestion ________ should reinforce positive behaviour.Correct Answer FeedbackYour Answer Feedback
True/FalseQuestion Performance development plan is set for the employee by his immediate
boss.Correct Answer TrueYour Answer True
Select The BlankQuestion HRD department is also included as an ________ of HRD.Correct Answer InstrumentsYour Answer Instruments
Multiple Choice Single AnswerQuestion At a certain stage the upword mobility stops for many employees.This
phenomenon ideally takes place around the age ofCorrect Answer 40Your Answer 40
Multiple Choice Single AnswerQuestion Why Companies go for HRD Audit?Correct Answer Promoting ProfessionalismYour Answer Promoting Professionalism
Multiple Choice Single AnswerQuestion When one's financial & social position is almost entirely determined by the
second occupation, the extent of second jobbing may be known as :Correct Answer Full Moon LightingYour Answer Full Moon Lighting
Multiple Choice Single AnswerQuestion Name the type of questions hindering communicationCorrect Answer TestingYour Answer Testing
True/FalseQuestion Analysis of secondary data can give a lot of insights into the HRD assets &
liabilities of the companyCorrect Answer TrueYour Answer True
Select The BlankQuestion On the basis of job elements and organisational demand an appropriate
________ of job evaluation should be selected.Correct Answer methodYour Answer method
Multiple Choice Single AnswerQuestion Conventionally Personnel Managers & Manpower Development Managers
took what form of approach for the development of human resource?Correct Answer Manufacturing approachYour Answer Manufacturing approach
Multiple Choice Single AnswerQuestion What does a Supervisory Skill Level Survey entaial?Correct Answer Method of measuring training needs of a Co's supervisors through
well designed psychometric tests
Your Answer Method of measuring training needs of a Co's supervisors through welldesigned psychometric tests
Multiple Choice Multiple AnswerQuestion what are the common objections against the treatment of people as assets in a
HRM systemCorrect Answer There is no assurance of future benefits , people are not owened by the
organisation , it may not be recognised by tax lawsYour Answer There is no assurance of future benefits , people are not owened by the
organisation , it may not be recognised by tax laws
Multiple Choice Multiple AnswerQuestion According to Ulrich (1994), today's human resource professionals need to
move towards effectively fulfilling the multiple roles of -Correct Answer Employee champions who are able to relate to & meet the needs of
employees , Strategic partners , Change agentsYour Answer Employee champions who are able to relate to & meet the needs of
employees , Strategic partners , Change agents
Multiple Choice Single AnswerQuestion In an employees organisation the flow of decisions from the President /
Secretary of Branch Union flow to -Correct Answer President / Secretary & Craft / Unit level UnionYour Answer President / Secretary & Craft / Unit level Union
Multiple Choice Single AnswerQuestion What is regarded as the preventive tool in case of any differences of opinions
among the members of rating committee.Correct Answer Job specificationYour Answer Job specification
True/FalseQuestion Trade union is a group of two people who come to strengthen their
bargaining position.Correct Answer FalseYour Answer False
True/FalseQuestion Monitoring and Follow-up follows the distribution of questionnaires to all
assessors.Correct Answer TrueYour Answer True
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
True/FalseQuestion Trade union is a group of two people who come to strengthen their
bargaining position.Correct Answer False
Your Answer False
Multiple Choice Single AnswerQuestion What is the concept of groups of employees working towards different
goals with little knowledge of other functions or understanding of overallgoals of the organisation?
Correct Answer Compartmentalisation
Your Answer Intra-prenurship
Select The BlankQuestion Most HRD audit are due to failures of ________.
Correct Answer Implementation
Your Answer Implementation
Multiple Choice Single AnswerQuestion Which system emphasis a lot on the need to motivate people
Correct Answer Human Resourse Development
Your Answer Human Resourse Development
True/FalseQuestion The human resource department should move out from routine
transactional activities and let IT take care of their activities.Correct Answer True
Your Answer False
Multiple Choice Single AnswerQuestion Whose development plays an integral part in a Company today.
Correct Answer Employee
Your Answer Manager
Select The BlankQuestion While evaluating ________ jobs, where nature of work is difficult to be
expressed in quantifiable numbers.Correct Answer manegerial
Your Answer manegerial
Select The BlankQuestion A major reason for resistance to re-engineering is a challenge to the
existing ________.Correct Answer hierarchy
Your Answer processes
Multiple Choice Multiple AnswerQuestion What are the prerequisites for the perfect functioning of management
participation in trade unionsCorrect Answer The union should be well organised with sounds rules , the coverage of
items for discussion & participation should be pre -set , both partiesshould have implicit faith in information supplied by the other
Your Answer The number of unions should be limited between fire & six , The unionshould be well organised with sounds rules , both parties should haveimplicit faith in information supplied by the other
True/FalseQuestion The modern HR function has HRD at its core.
Correct Answer True
Your Answer True
Match The FollowingQuestion Correct Answer Your Answer
Job analysis It is one of the job evaluationprocess which finds outrelevant facts.
It is one of the job evaluationprocess which finds outrelevant facts.
Non-quantitative jobevaluation category.
Simple ranking and gradingare palced under suchcategory.
Point system and factorcomparison methods areplaced under such category.
Quantitative job evaluation Point system and factorcomparison methods areplaced under such category.
Simple ranking and pointsystem are placed under suchcategory.
The beneficiaries to businessfirms by job evaluation
It enables Cos. to get data inlocal wage surveys toestablish job classification.
It enables Cos. to get data inlocal wage surveys toestablish job classification.
Select The BlankQuestion The major issue to be resolved while framing ________ philosophy is
whether to promote largely from whithin the organisation or to hire peoplefrom outside at all levels.
Correct Answer Recruitment
Your Answer Recruitment
Multiple Choice Single AnswerQuestion A programme that allows flexible entering & learning (the organisation)
times for the employees is known as -Correct Answer Flexitime
Your Answer Flexitime
Select The BlankQuestion A strong ________ can have a lasting effect and provide sustenance to
an organisation.Correct Answer Culture
Your Answer Culture
Multiple Choice Multiple AnswerQuestion Name the process in the development of managerial personnel.
Correct Answer Performance planning , Performance appraisal , Coaching
Your Answer Performance planning , Performance appraisal , Coaching
Multiple Choice Multiple AnswerQuestion Name the basic appraisal qualities:
Correct Answer Action , Judgement , Alertness
Your Answer Action , Judgement , Alertness
Multiple Choice Single AnswerQuestion The "Zero defects" concept defined TQM as -
Correct Answer The system to be used is prevention.
Your Answer The system to be used is prevention.
True/FalseQuestion After the world War II, 'Made in Japan' became a synonym for shoddy
goods, but the TQM concept put it on the map.Correct Answer False
Your Answer True
Multiple Choice Single AnswerQuestion What is that describes the duties of the job, authority relationship, skills
requirement, conditions of work etc.Correct Answer Job analysis
Your Answer Job evaluation
True/FalseQuestion Politician as the custodian of the nation has the responsibility to protect
the interest of all the parties envolved in the process of organisationCorrect Answer False
Your Answer True
Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line with the
human resources planCorrect Answer Recruitment
Your Answer Training
True/FalseQuestion The final step in manpower planning is to ensure that the supply will
match the demand in future.Correct Answer False
Your Answer False
Select The BlankQuestion Under ________ method jobs are arranged from highest to lowest, in
order of their value to the organisation.Correct Answer ranking
Your Answer ranking
Multiple Choice Single AnswerQuestion The belief that a human resource, when put through different
management development programmes, is converted into a goodmanagement resources is supported by which common approach?
Correct Answer Manufacturing approach
Your Answer Agricultural approach
Select The BlankQuestion In indian since the liberalisation process in 19991, FDI flows have
developed each year & exports are up by more than ________
Correct Answer 0.5
Your Answer 0.5
Multiple Choice Multiple AnswerQuestion Job performance refers to :-
Correct Answer The actual achievements compaired with the objectives of the job.
Your Answer Successful completion of an assigned task contributing to theorganisation goals. , The actual achievements compaired with theobjectives of the job. , The actual achievements of the individualcompaired with the target / expectations.
Multiple Choice Multiple AnswerQuestion What are the limitations of HRD Audits?
Correct Answer Becoming more of a political game than a genuine effort for improvement., Failures of implementations , Does not give evaluation of indivedualsbut focuses on unit & systems
Your Answer Becoming more of a political game than a genuine effort for improvement., Failures of implementations , Becoming more of a social game than agenuine effort for improvement
Select The BlankQuestion Union leaders at different levels & at federatoins are elected on
________Correct Answer democratic principle
Your Answer democratic principle
Multiple Choice Single AnswerQuestion What was the key essential objective of the changed economic policy at
the global levelCorrect Answer to integrate the Indian economy with the world economy,
Your Answer to integrate the Indian economy with the world economy,
True/FalseQuestion The degree to which an individual possess the innate quality of breath of
mind is the most direct indication of the individual's ultimate potential.Correct Answer True
Your Answer True
True/FalseQuestion Eight members is considered to be the norm as to the no. of members
constituting a QC-Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion Name the first three phases that make up the process of the feedback
exercise -Correct Answer Participants orientation , Questionnaire distribution , Monitoring & follow
upYour Answer Participants orientation , Questionnaire distribution , Monitoring & follow
up
Match The FollowingQuestion Correct Answer Your Answer
Need for HRD Audit It attempts to find out thefuture HRD needs of thecompany after assessing thecurrent HRD activities &inputs
It attempts to find out thefuture HRD needs of thecompany after assessing thecurrent HRD activities &inputs
Limitation of HRD Audit It does not give evaluation ofindividuals but focuses onunit and systems.
It gives evaluation ofindividuals but does not focuson unit and systems.
Definition of HRD Audit It is a comprehensiveevaluation of the currentHRD strategies structure,systems styles and skills inthe business plans of acompany
It is a comprehensiveevaluation of the current HRDstrategies structure, systemsstyles and skills in thebusiness plans of a company
Role of HRD Audit inbusiness improvement
It helps in changes in thestyles of the topmanagement
It helps in changes in thestyles of the top management
Multiple Choice Single AnswerQuestion The Finance Minister also expressed the government's intention to
eventually raise total resource allocation for education to how muchpercent of the GDP in a phased manner?
Correct Answer 0.05
Your Answer 0.06
Multiple Choice Multiple AnswerQuestion Name the Integrative framework that identifies three paths through which
HR practices can contribute to business performance:Correct Answer By building organisational capabilities , By improving employees
satisfaction , By shaping customers and shareholders satisfactionYour Answer By building organisational capabilities , By improving employees
satisfaction , By shaping customers and shareholders satisfaction
Multiple Choice Single AnswerQuestion Every employee also has a succession plan to him, which is also known
as -Correct Answer Shadow planning
Your Answer Shadow planning
Multiple Choice Single AnswerQuestion In the career development cycle, which stage ideally starts when a new
emploee joins an organisation and finds a big gap between what the idealorganisation should be and what it is?
Correct Answer Exporatory stage
Your Answer Exporatory stage
Select The BlankQuestion Ulrich (1994) says:The idea of utilising human resource as aa strategic
business partner is still at a level of ________ rather than reality.Correct Answer Rhetoric
Your Answer Rhetoric
Multiple Choice Multiple AnswerQuestion Experience has shown HRD audit has tremendous impact on business in
areas like:Correct Answer strategic Planning , role clarity , Streamlining practices
Your Answer strategic Planning , role clarity , Streamlining practices
Multiple Choice Single AnswerQuestion Such a first attempt was made by the Congrece Government, but who
was the main person behind such a revolution in policies?Correct Answer Narasinha Rao
Your Answer P. Chidarambaram
True/FalseQuestion Long range planning are beyond eight years
Correct Answer False
Your Answer False
Select The BlankQuestion 360 -Degree Feedback enhances the quality of ________ decisions.
Correct Answer HR
Your Answer HR
Multiple Choice Multiple AnswerQuestion In order to attain the support of Line Managers many organisations have
formulated Training Committees or Management Development
Committee, membership consists of -
Correct Answer Mostly of Line Managers , The Chief Executive or a very senior managerstake up the role of Chairman , Training Managers is the member-Secretary in such committee.
Your Answer Mostly of Line Managers , The Chief Executive or a very senior managerstake up the role of Chairman , Training Managers is the member-Secretary in such committee.
Multiple Choice Single AnswerQuestion One of the importance of HRD is
Correct Answer Role clarity
Your Answer Role clarity
True/FalseQuestion HRD audit is a comprehensive evaluation of the current HRD strategies,
structures etc.Correct Answer True
Your Answer True
Multiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is hurdle in the
HRDCorrect Answer Religious
Your Answer Social
True/FalseQuestion Career planning is essentially the process of aligning the career needs of
the employee with the organisational career opportunitiesCorrect Answer True
Your Answer True
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Select The BlankQuestion ________ assignment can also be recommended for career
development.Correct Answer Rotational
Your Answer Rotational
Multiple Choice Single Answer
Question What are judgments of characteristics, traits of employees & impact ofthese characteristics & traits on their performance.
Correct Answer Appraisals
Your Answer Appraisals
True/FalseQuestion Workers and trade unions never praticipate in the management of human
resourcesCorrect Answer False
Your Answer True
Select The BlankQuestion Some organisations use ________ & committee management as
techniques of training & devlopment for flexitime systemsCorrect Answer Job rotation
Your Answer Job enrichment
Multiple Choice Single AnswerQuestion During the pre-reform period what was the industrial growth during the
1950-60 period essentiallyCorrect Answer 7% to 9%
Your Answer 7% to 9%
Multiple Choice Multiple AnswerQuestion Through the BPR Programme an experience a sense of ownership in a
company only if the organisation believes in :Correct Answer Caring ( honest & open communication & mutual support) , Sharing (with
teams having a common objectives) , Daring (encouraging enterpreneuialadaptation capabilities)
Your Answer Caring ( honest & open communication & mutual support) , Sharing (withteams having a common objectives) , Daring (encouraging enterpreneuialadaptation capabilities)
Match The FollowingQuestion Correct Answer Your Answer
Limitation of manpowerplanning.
Inaccuracy. Deaths, dismissals
Manpower planning method. Long range estimates ofvacancies.
Long range estimates ofvacancies.
Step involved in manpowerplanning
Selecting adequate source ofrecruitment.
Long, short and mediumforecasts.
Name the three types offorecast
Economic, employee market,co's sales expansionforecasts.
Economic, employee market,co's sales expansionforecasts.
Multiple Choice Multiple Answer
Question 360 - Degree Appraisal is to get a broad assessment of an individual fromdifferent sources, following factors need to be watched at this stage -
Correct Answer Individual learning , Organisational learning , Improved Individualbehaviour
Your Answer Individual learning , Improved Individual behaviour , Improved Actionplanning
Multiple Choice Multiple AnswerQuestion Ranking system measures each job in comparison with other jobs in
terms of the relative importance of the following factors:Correct Answer Supervision & leadership , Co-operation & association outside the line of
authority , Probability & consequences of errorsYour Answer Supervision & leadership , Leadership & management , Co-operation &
association outside the line of authority
True/FalseQuestion Potential refers to the likelihood of the job holder making a future
contribution to the employing organisation.Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion What are the major advantages of a Generic Benchmarking Technique?
Correct Answer It is readily transferable , New practices, earlier implemented in an entireindustry can be brought in, giving an organisation an edge over its rivals., Proven systems can be implemented with minimal modification
Your Answer It is readily transferable , New practices, earlier implemented in an entireindustry can be brought in, giving an organisation an edge over its rivals., Proven systems can be implemented with minimal modification
Multiple Choice Multiple AnswerQuestion The HRD outcomes can influence the organisation's business goals
which may be in terms of -Correct Answer Higher productivity , Satisfied customers , Satisfied stockholders
Your Answer Higher productivity , Satisfied customers , Satisfied stockholders
Multiple Choice Multiple AnswerQuestion What are the objectives of a quality control programme?
Correct Answer Improvement in standard of goods with very little increase in cost ofproduction , Improvement in minimizing wastages. , Conformance withdesired standards.
Your Answer An effective inspection & control system. , Conformance with desiredstandards. , Improvement in minimizing wastages.
Select The BlankQuestion ________ is known not to hold overly one-sided views.
Correct Answer Judgement
Your Answer Judgement
Multiple Choice Multiple AnswerQuestion List the measures to overcome the HRD problems in India
Correct Answer Govt. to take steps to alleviate poverty , Govt. to take steps to accelarateeconomic development , People to practice religious tolerance
Your Answer Govt. to take steps to alleviate poverty , Govt. to take steps to accelarateeconomic development , People to practice religious tolerance
True/FalseQuestion An urgency motivation can be explained by a situation where dynamic
profitable organisations foresee a crisis and initiate a radicaltransformation by breaking status barriers & restructuring organisationalrelationships.
Correct Answer True
Your Answer False
Multiple Choice Single AnswerQuestion Participation of management' representatives in the trade unions
meetings particularly at the time of industrial dispute help both the parties-
Correct Answer To exchange their contradictory views
Your Answer To thrash out the problem
Multiple Choice Single AnswerQuestion Why Companies go for HRD Audit?
Correct Answer Promoting Professionalism
Your Answer Promoting Professionalism
Multiple Choice Multiple AnswerQuestion If employee fedrations & unious are mismanaged they-
Correct Answer Disrtub the smooth functioning & growth of organisations , affectindustrial peace , affect effective management of personnel
Your Answer Disrtub the smooth functioning & growth of organisations , Manipulatecompany policies , affect industrial peace
Multiple Choice Multiple AnswerQuestion Under HRD, name the factors that act as motivating forces
Correct Answer Job enrichment , Informal organisation , Participative management
Your Answer Employee enrichment , Job enrichment , Informal organisation
Select The BlankQuestion ________ means providing the employee with necessary tools &
authority to overcome obstacles to achieving goals.Correct Answer Employee empowerment
Your Answer Employee empowerment
Select The BlankQuestion A________ having openness, trust, authenticity as its bed rock is highly
suitable for 360 - degree appraisal.Correct Answer Culture
Your Answer Atmosphere
Multiple Choice Multiple AnswerQuestion Every HRD system developed by an organisation should be based on the
following elements of HRM. Those are:Correct Answer Suitable compensation plan , Selection of the right people , Good
performance appraisal systemYour Answer Selection of the right people , Good performance appraisal system ,
Training to managers
True/FalseQuestion Transfer of technology does not mean merely shifting technology from
one plance to anotherCorrect Answer True
Your Answer True
Multiple Choice Single AnswerQuestion If supply of labour is higher than demand, which factor would be relatively
low?Correct Answer Wage
Your Answer Incentive
Multiple Choice Multiple AnswerQuestion What are the action steps for effective Benchmarking?
Correct Answer Identifying the human resources related areas to be benchmarked. ,Prepare a report that documents the processes, functions, its extent &result areas , Understand why such a study is being conducted
Your Answer Identifying the human resources related areas to be benchmarked. , Toevolve into administrative experts who are able to create efficient HRprocess & business process , Prepare a report that documents theprocesses, functions, its extent & result areas
Multiple Choice Multiple AnswerQuestion Name the three aspects of manpower planning:
Correct Answer Who should plan? , Planning for whom , Timing for plam
Your Answer Why should we plan? , Planning for whom , Timing for plam
True/FalseQuestion Counselling involves a one to one discussion between the participant and
administrator.Correct Answer True
Your Answer True
True/FalseQuestion Off-line quality control consists of all control activities that are conducted
externally to the production system.Correct Answer True
Your Answer True
True/FalseQuestion Majority of the disputes in industries are related to the problem of wages,
salaries & benefitsCorrect Answer True
Your Answer True
Multiple Choice Single AnswerQuestion What is an inherent problem with organisations running their own
educational institutes?Correct Answer Funding from U.G.C. and State Govt.
Your Answer Lack of expertise outside the industry
True/FalseQuestion At Intel the Work Force Solution Company (WFS) was framed & given
monopoly over business process.Correct Answer False
Your Answer True
Select The BlankQuestion HRD department is also included as an ________ of HRD.
Correct Answer Instruments
Your Answer Collaboration
Multiple Choice Multiple Answer
Question Name the steps that develop strategic framework for HRD
Correct Answer Realistic employee development , Measurable employee development ,Well costed employee development
Your Answer Realistic employee development , Measurable employee development ,Well costed employee development
Multiple Choice Single AnswerQuestion Why is it that today, more so than the past, employees take to Moon
Lighting activitiesCorrect Answer Decreasing purchasing power
Your Answer Change in work climates
Match The FollowingQuestion Correct Answer Your Answer
Long range Beyond 5 years Beyond 5 years
Business plans Data from within theorganization
Data from within theorganization
Immediate Within 1 year Within 1 year
Intermediate 1 year to 5 years 1 year to 5 years
Select The BlankQuestion People take ________ supportively and use it for development.
Correct Answer Feedback
Your Answer Feedback
Multiple Choice Multiple AnswerQuestion What are the factors that warrant the attention for successful
implementation?Correct Answer Feedback management , Action planning , Reinforcement of new
behaviourYour Answer Feedback management , Action planning , Feedback analysis
Multiple Choice Single AnswerQuestion What is it that some of the companies have borrowed from professionally
managed Cos'Correct Answer HRD practices
Your Answer HRD audit
Select The Blank
Question Business re-engineering often shift the power base, changing the'command - and - control' approach to ________.
Correct Answer 'Mobilised -and - enable'
Your Answer Proactive - and - innovative
True/FalseQuestion HRD should be series of adhoc decisions and practices.
Correct Answer False
Your Answer True
True/FalseQuestion Flexitime works better when the employees have self-determination
Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion The components of a compensation system includes :
Correct Answer Job Description , Job Analysis , Job Evaluation
Your Answer Job Description , Job Analysis , Job Learning
Select The BlankQuestion A dynamic and everchanging environment calls for a shift in approach
from ________ human resource management to a proactive andinnovative one.
Correct Answer reactive
Your Answer reactive
Multiple Choice Multiple AnswerQuestion How would the representative of consumer association be able to make a
difference in the consumerism movementCorrect Answer by participating in collective barganing , to demands good supply of
quality goods at fair practices , to demands good supply of quality goodsat fairs prices
Your Answer by participating in collective barganing , to demands good supply ofquality goods at fair practices , to demands good supply of quality goodsat fairs prices
Multiple Choice Single AnswerQuestion Under phase 5, what is it that is conducted for two days or more
depending on the number of participantsCorrect Answer Workshop
Your Answer Workshop
Select The BlankQuestion The problem and challenges of continous improvement can be effectively
tackled by taking advantage of ________.Correct Answer Synergy of teams
Your Answer Quality circle
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
True/FalseQuestion A major beneficiary of liberalization and consequently competition not
been the consumer ….. But the inustryCorrect Answer False
Your Answer False
True/FalseQuestion As per the Human Development Balance sheet, 1997 30% of the total
population (world) lives in abolute povertyCorrect Answer False
Your Answer False
Multiple Choice Single AnswerQuestion What can influence the organisation's business goals?
Correct Answer HRD outcomes
Your Answer HRD Strategy
True/FalseQuestion A strong framework of HRM policy and systems is essential for the
development and implementation of HRD strategy.Correct Answer True
Your Answer True
True/FalseQuestion Depending on the career path model of managers, some specialised
training inputs are given at pre-determined times to make him morehandling the new higher assignment
Correct Answer True
Your Answer True
Select The Blank
Question ________ should reinforce positive behaviour.
Correct Answer Feedback
Your Answer Feedback
Multiple Choice Single AnswerQuestion Conventionally Personnel Managers & Manpower Development
Managers took what form of approach for the development of humanresource?
Correct Answer Manufacturing approach
Your Answer Agricultural approach
Multiple Choice Single AnswerQuestion At a US based industrial design firm there is no position as a head or
chief, instead, importance is given to hiring the right people for the rights.This policy emulates which concept?
Correct Answer Self actualization at the work place.
Your Answer Self actualization at the work place.
True/FalseQuestion An employee sponsor, the HR manager plays an integral role in
organisational success.Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion Name some of the strategic role of HR :
Correct Answer Successful HR department will focus on organisational performance. ,HR's value will be to have the right people ready at right time. , The focusof the HR function will be human capital development & organisationalproductivity.
Your Answer Successful HR department will focus on organisational performance. ,HR's value will be to have the right people ready at right time. , The focusof the HR function will be human capital development & organisationalproductivity.
True/FalseQuestion The process of 360 Degree appraisal is broken into two stages -
planning, implementation.Correct Answer False
Your Answer False
Multiple Choice Single AnswerQuestion Name one of the components / elements of the flow of decisions in the
employees organisation as a bid to increase union member loyalty :Correct Answer Providing wrong information about management
Your Answer Industrial relations about management
Match The FollowingQuestion Correct Answer Your Answer
Essentials of a goodAppraisal Plan
Relating scales should beconstructed adequately andin accordance with theobjectives.
Provision of feedback tosubordinates to know wherethey stand.
Definition of PerformanceAppraisal
It is a systematic, orderly andobjective method ofevaluating the present andpotential utility of employeesto the organisation.
It is a systematic, orderly andobjective method ofevaluating the present andpotential utility of employeesto the organisation.
Objectives of PerformanceAppraisal
Provision of feedback tosubordinates to know wherethey stand.
It is totally different from jobevaluation as well as meritrating.
Feature of PerformanceAppraisal
It is totally different from jobevaluation as well as meritrating.
Relating scales should beconstructed adequately and inaccordance with theobjectives.
Multiple Choice Single AnswerQuestion On the basis of the relative work in the organisation, what is the primary
purpose of job evaluation?Correct Answer To set wages
Your Answer To set programmes
Select The BlankQuestion On the basis of job elements and organisational demand an appropriate
________ of job evaluation should be selected.Correct Answer method
Your Answer method
Select The BlankQuestion A fee market economy demands a transparent set of laws
and________somthething that the archaic Indian judical system is ill-equipped tocope with
Correct Answer quick disposal of litigation
Your Answer quick disposal of litigation
Multiple Choice Single AnswerQuestion Name the method where common factors to all the jobs are identified.
Correct Answer Point
Your Answer Factor comparison
True/FalseQuestion Human resource management is responsible for getting the best people,
training and providing mechanism.Correct Answer True
Your Answer True
Multiple Choice Single AnswerQuestion Why is it found that federations & Unions constitute an important & crucial
wing of an organisation?Correct Answer If mismanaged they affect industrial peace
Your Answer They have a strong bearing on the culture of the organisation
Multiple Choice Multiple AnswerQuestion What are the casues for unsound functioning of Indian Tarde unions?
Correct Answer Multilpe unions , Category wise unions , Intra & inter union rivalry
Your Answer Multilpe unions , Intra & inter union rivalry
Select The BlankQuestion ________ is route to be followed in order to realise vision and overall
purpose.Correct Answer Strategy
Your Answer Objective
Select The BlankQuestion The ________ provide resources to approved employment schemes in
the organised & marginised sectorsCorrect Answer Employment Generation Fund
Your Answer National Renewal Grant Fund
Select The BlankQuestion One of the feature HRD goals are, ________ is a perishable commodity
Correct Answer Labour
Your Answer Labour
Multiple Choice Single AnswerQuestion The capacity to take considerable responsibility, ability to influence and
control others and skills in problem solving primarily show :Correct Answer Managerial competence
Your Answer Managerial competence
Match The FollowingQuestion Correct Answer Your Answer
To divert manufacturingactivities from urban to ruralareas
one of the roles of theconsumer councial
a much neglected sphere ofthe market
The mechanism of pricefixation
a much neglected sphere ofthe market
requisites for consumersim
These are not the days ofindvidualism &unorganisation
unionsim unionsim
Knowledge of the subjecthand work & a sincereapproach
requisites for consumersim one of the roles of theadvisory committee
True/FalseQuestion The HRD programmes fail due to poverty, social injustice.
Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion Name the factors which come under ' Work Planning' that is component
systems of HRD:Correct Answer Performance appraisal , Role analysis , Contextual analysis
Your Answer Performance appraisal , Role analysis , Contextual analysis
Select The BlankQuestion ________ manpower plan need the involvement of top management as
well as HR exports.Correct Answer Strategic
Your Answer Strategic
Multiple Choice Single AnswerQuestion Federations may invite the management's representatives to participate
in working committee meetings. Who would the unions at Plant level /Shop level essentially invite?
Correct Answer Representatives from line & personnel department.
Your Answer Divisional / departmental manager & line representatives.
Select The BlankQuestion In the interview method of training-need identification interviews must
clearly distinguish between immediate training needs to improve presentperformance & ________.
Correct Answer Development needs for growth
Your Answer Training needs to improve future performance.
Multiple Choice Multiple AnswerQuestion Essentials of effective QC's :-
Correct Answer Prompt approval , Regular communication , Unconditional support
Your Answer Prompt approval , Regular communication , Unconditional support
Multiple Choice Single AnswerQuestion Name one of the components / elements of the flow of decisions in the
Management quadrant :Correct Answer Sound Industrial relations
Your Answer Grievance procedure
Multiple Choice Multiple AnswerQuestion Why was workers participation in manamement intiated?
Correct Answer to satisfy workers psychological needs , to develop a souce ofbelongingness , to establish industrial peace
Your Answer to satisfy workers psychological needs , to develop a souce ofbelongingness
Multiple Choice Single AnswerQuestion When was the first attempt made to move a change in policies regarding
business, licenses & permits operating in IndiaCorrect Answer Mid 80's
Your Answer Early 90's
Multiple Choice Multiple AnswerQuestion Participation of Mgmt in federations & unions at all levels helps to -
Correct Answer Strength the trade union movement , maintain Industrial harmony ,Develop sound human relations
Your Answer maintain Industrial harmony , Develop sound human relations ,incongenial industrial relations.
Multiple Choice Single AnswerQuestion Name the type of questions hindering communication
Correct Answer Testing
Your Answer Close-ended question
True/FalseQuestion If the assessee is transferred after Feb. the immediate superior will
complete the appraisal as at 31st Aug.Correct Answer False
Your Answer True
Select The BlankQuestion At Hewlett Packard, as part of their BPR programme, the
________directs resources from applicants to a centralised employmentresponse centre.
Correct Answer EMS
Your Answer EMS
Select The BlankQuestion ________ phase involves generating confidence in the employee to open
up and frankly share his perceptions, feeling etc.Correct Answer Rapport building
Your Answer Rapport building
True/FalseQuestion Some employees may not like flesibility in horizontal movement from one
job to anotherCorrect Answer True
Your Answer True
True/FalseQuestion Establishment of trade unions by workers in small industries is not
commonCorrect Answer False
Your Answer True
Multiple Choice Multiple AnswerQuestion what are the common objections against the treatment of people as
assets in a HRM systemCorrect Answer There is no assurance of future benefits , people are not owened by the
organisation , it may not be recognised by tax lawsYour Answer There is no assurance of future benefits , it does not recognise the
human side human side to mgmt side to side to mgt of human resources ,people are not owened by the organisation
Select The BlankQuestion Where the firm pats the proposed changes into practice is called
________ stage.Correct Answer Implementation
Your Answer Implementation
Multiple Choice Multiple AnswerQuestion What are the published literature of the company which help in assessing
the strengths and weakness of HRDCorrect Answer Manual reports , Marked Handouts , Personal Manual
Your Answer Manual reports , Personal Manual
Select The BlankQuestion ________ leads to conflict between various departments is a functional
organisationCorrect Answer The lack of appreciation for the constraints of other department
Your Answer Development of own specialised interests
Multiple Choice Multiple AnswerQuestion Name the different types of compensations.
Correct Answer Commissions , Overtime pay , Stock options
Your Answer Overtime pay , Stock options , Gratuity
Multiple Choice Single AnswerQuestion Name the process which is continous and stops only when the
organisation ceases to existCorrect Answer Hiring
Your Answer Forecasting