DIVISIONAL - Safety Information Management System
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Transcript of DIVISIONAL - Safety Information Management System
Doc No: NR/DLI-DIV/DMP Edition: 11
DIVISIONAL
2021
INDEX
CHAPTER
NO.
DESCRIPTION PAGE
NO
ACKNOWLEDGMENT 1
DISCLAIMER 2
EDITORIAL BOARD 3
MESSAGE 4
GOVERNMENT OF INDIA MINISTRY OF RAILWAYS 5
PREFACE 6
ABBREVIATIONS 7-10
MAP 11-13
DISASTER MANAGEMENT : CONTINGENCY PLAN INDEX 14
INTRODUCTION 15-16
PART-I CHAPTER-1 STRUCTURE OF DELHI DIVISION 17-18
1.1 THE DIVISION IS BIFURCATED INTO 12 NOS OF
SECTIONS FOR BETTER PANNING AND MONITORING
AS DETAILED
17
1.2 FOLLOWING POINTS ARE THE TRAINS MADE OVER
POINTS OF DELHI DIVISION
17
1.3 FOLLOWING STATIONS ARE THE MOST OF MAJOR
STATIONS ARE BEING SERVED UNDER DELHI DIVISION
17
1.4 GEOGRAPHICAL AND TOPOGRAPHICAL FEATURES OF
DELHI DIVISION
18
1.5 RIVERS 18
CHAPTER-2 OBJECTIVE OF DIVISIONAL DISASTER MANAGEMENT PLAN 19-20
2.1 OBJECTIVE OF DIVISIONAL DISASTER MANAGEMENT
PLAN
19
2.2 DIVISIONAL DISASTER MANAGEMENT PLAN WILL
CONTAIN DIVISPN SPECIFIC INFORMATION
19
2.3 PERIODICAL REVIEW OF DISASTER MANAGEMENT
PLANS
19
2.4 SAFETY DEPTT NODAL DEPTT FOR COMPILATION /
UPDATING OF DM PLANS
20
CHAPTER-3 CONCEPT OF DISASTER ON RAILWAYS 21-23
3.1 DISASTER RISKS IN INDIA 21
3.2 DEFINITION OF A DISASTER ON RAILWAYS 21
3.3 DISASTER DEFINED IN RAILWAY'S CONTEXT 21
3.4 STRENGTHS OF THE RAILWAYS TO HANDLE A
DISASTER
21
3.5 RAILWAYS SHORT COMINGS TO HANDLE DISASTER 22
3.6 NODAL DEPARTMENT FOR POLICY FORMULATION ON
DM ON INDIAN RAILWAYS
22
3.7 AUTHORITY TO DECLARE A DISASTER ON RAILWAYS 23
CHAPTER-4 ACTIONS TO BE TAKEN DURING SERIOUS ACCIDENTS 24-27
4.1 ACTIONSAT THE SITE 24
4.2 DISASTER SYNDROME 24
4.3 DIFFERENT PHASES OF DISASTER RESPONSE 24
4.4 FIRST AID IN EMERGENCY 25
4.5 RECOVERY POSITION 26
4.6 CPR (CARDIO PULMONARY RESUSCITATION) 27
CHAPTER -5 TYPES OF DISASTERS 28-43
5.1 TYPES OF DISASTERS 28
5.2 CHANGED PHILOSOPHY OF DISASTER MANAGEMENT
IN THE RAILWAYS
28
5.3 EARTH QUAKE MANAGEMENT 29
5.3.1 PRE EARTHQUAKE DISASTER
MANAGEMENT PLAN
29
5.3.2 EMERGENCY RESPONSE PLAN 30
5.3.3 SEVERITY IDENTIFICATION 31
5.3.4 POST-EARTHQUAKE OPERATIONS AND
INSPECTIONS
32
5.3.5 OPERATIONS 32
5.3.6 POST-EARTHQUAKE INSPECTION: THE
FOLLOWING LIST PROVIDES A GENERAL
GUIDELINE FOR AN INSPECTION
PROCEDURE
32
5.3.7 32
5.3.8 BRIDGES 33
5.3.9 EARTHQUAKES - DO'S AND DONT'S 33
5.3.10 A DISASTER EMERGENCY KIT
CONTAINING FOLLOWING ITEMS WILL BE
READY IN ART/ARME
34
5.3.11 EMERGENCY COMMUNICATION PLAN 34
5.3.12 WHAT TO DO DURING AN EARTHQUAKE 34
5.4 FLOOR MANAGEMENT
5.4.1 EFFECT OF FLOOD 34
5.4.2 INFORMATION AND FOOD MONITORING
SYSTEM
35
5.4.3 ACTION TAKEN BEFORE FLOOD 35
5.4.4 PRE-FLOOD PREPARATION 35
5.4.4.A ENGINEERING DEPARTMENT 35
5.4.4.B STORES DEPARTMENT 36
5.4.4.C CELECTRICAL DEPARTMENT 36
5.4.4.D MECHANICAL DEPARTMENT 36
5.4.4.E S&T DEPARTMENT 36
5.4.4.F MEDICAL DEPARTMENT 36
5.4.5 ACTIVITIES DURING FLOOD 37
5.4.6 POST-FLOOD/EARTHQUAKE DISASTER
PLAN (PREPARATION)
37
5.4.6.A ACTION BY OPERATING DEPARTMENT 37
5.4.6.B ACTION BY COMMERCIAL DEPARTMENT 38
5.4.6.C ACTION BY MEDICAL DEPARTMENT 38
5.4.6.D ACTION BY ENGINEERING DEPARTMENT 39
5.4.6.E ACTION BY ELECTRICAL DEPARTMENT 39
5.4.6.F ACTION BY MECHANICAL DEPARTMENT 39
5.4.6.G ACTION BY SIGNAL &
TELECOMMUNICATION
DEPARIMENT
39
5.4.6.H ACTION BY STORES DEPARTMENT 40
5.4.6.I ACTION BY SECURITY DEPARTMENT 40
5.4.7 EXTERNAL ASSISTANCE 40
5.4.8 SUMMARY OF NDMA CUIDELINES ON
EARTHQUAKES AND FL0ODS
41
5.5 CYCLONIC STORMS: FORECASTING OF CYCLONE,
HEAVY STORMY RAIN-PRECAUTIONS THEREOF (GR/ SR
PAR2.11.01)
5.6 MANMADE DISASTER: CHEMICAL & BIOLOGICAL
DISASTERS
42
5.6.1 WHAT TO DO DURING CHEMICAL
DISASTERS
42
5.6.2 WHAT TO DO DURING BIOLOGICAL
DISASTERS
42
5.6.3 BOMB DISPOSAL SQUADS OVER DLI
DIVISION
43
CHAPTER-6 FIRE ACCIDENTS ON PASSENGER CARRYING TRAINS 44-47
6.1 A RAILWAY SERVANT NOTICING A FIRE 44
6.2 IN CASE THE FIRE IS ON OR ADVANCEMENT TO MANY
ELECTRICAL EQUIPMENT
44
6.3 THE OCCURRENCE OF A FIRE SHALL, IN EVIERY CASE,
BE REPORTED TO THE NEAREST STATION MASTER
44
6.4 SLEEPERS ON FIRE 44
6.5 CAUSE OF FIRE 44
6.6 METHODS OF EXTINGUISHING FIRE 44
6.7 GENERAL CAUSES OF FIRE IN RAILWAYS 44
6.8 FIRE-DO'S & DON'TS 45
6.8.1 AVOID 45
6.9 OBEY 45
6.10 IMPORTANT 46
6.11 FIRE-WHAT TO DO WHEN
6.11.A IN THE EVENT OF A VEHICLE ON A TRAIN
BEING ON FIRE
46
6.11.B IN EVENT OF FIRE ON A ELECTRIC ENGINE
/ EMU
46
6.11.C IN THE EVENT OF A FIRE ON A DMU
STOCK
47
6.11.D WHEN A PERSON'S CLOTHING CATCHES
FIRE
47
6.11.E FIRE CAUSED BY PETROL OR ANY OTHER
INFLAMMABLE LIQUIDS, ACIDS OR GASES
47
6.11.F GENERAL RULES FOR THE TREATMENT
FOR THE BURNS AND SCALDS
47
CHAPTER- 7 PREPAREDNESS OF DISASTER MANAGEMENT PLAN 48-49
7.1 PREPAREDNESS BY RAILWAYS 48
7.2 SALIENI FEATURES OF DISASTER MANAGEMENT ACT
2005
48
7.3 CLASSIFICATION OF A RAILWAY ACCIDENT AS A
DISASTER
49
7.4 MEASURES TAKEN FOR PREVENTION OF DISASTER 49
CHAPTER-8 NODAL OFFICER FOR DISASTER MANAGEMENT &
RESPONSIBILITIES
50-53
8.1 NODAL OFFICER FOR DISASTER MANAGEMENT &
RESPONSIBILITIES
50
8.2 GUIDELINES ON MEDICAL PRE PAREDNESs AND MASS
CAUSALITY MANAGEMENT
50
8.3 LOCATION, CONSTITUTION AND FUNCTIONS 51-53
CHAPTER-9 TRAINING 54-56
9.1 TRAINING OF RAILWAY OFFICIALS 54
9.2 TRAINING AND MOCK DRILL 55
9.3 FULL SCALE MOCK DRILL 56
CHAPTER-10 DISASTER PREPAREDNESS 57-74
10.1 DISASTER PREPAREDNESS AVAILABILITY OF
RESOURCES
57
1 RESOURCE UNIT I 57
2 RESOURCE UNIT II 58
3 RESOURCE UNIT III 58
4 RESOURCE UNIT IV 59
10.2 DISASTER PREPAREDNESS -ARMVS/ ARTSS 59
(I) ACCIDENT RELIEF MEDICAL VAN (ARMV) 59
(II) ACCIDENT RELIEF TRAIN (ART) 59
POSITION OF ARTS AND ARMVS OVER DLI
DIVISION & ADJOINING DIVISIONS.
59-60
USE OF ACCIDENT ALARM SIGNALS
WHISTLE/ HOOTER/ STATION BELL
61
10.3 INSTANT ACTION TEAM (AT) IN CASE OF ACCIDENT /
DERAILMENT
61
10.4 GENERAL DUTY OF STATION MASTER IN CASE OF AN
ACCIDENT
61
10.5 GENERAL DUTY OF GUARD/ASSTT. GUARD OF THE
TRAIN INVOLVED IN AN ACCIDENT
62
10.6 GENERAL DUTY OF ENGINE CREW OF THE TRAIN
INVOLVED IN AN ACCIDENT
63
10.7 DUTIES OF STAFF IN THE EVENT OF THE GUARD OR
ENGINE CREW BEING KILLED SERIOUSLY INJURED
64
10.8 DUTIES OF TRAIN SUPERINTENDENT/TRAVELLING
TICKET EXAMINERS/CONDUCTOR ETC. IN CASE OF
ACCIDENT
64
10.9 REFRESHMENT TO BE GIVEN FREE TO THE INJURED
PERSONS AND OTHER DESERVING PASSENGERS
66
10.10 AC MECHANIC/ATTENDANT (RAILWAY STAFF OR
PRIVATE CONTRACTOR STAFF)
66
10.11 GENERAL DUTIES OF RPF AND GRP STAFF 66
10.12 DUTIES OF RAILWAY OFFICIALS PRESENT AT THE SITE
OF ACCIDENT
66
10.13 RAILWAY STAFF FOR SECURING SAFETY 67
10.14 RAILWAY STAFF TRAVELLING ON THE ACCIDENT
AFFECTED TRAIN
67
10.15 DUTIES OF OFFICER IN- CHARGE SITE (IMMED ATELY
AFTER THE ACCIDENT)
68
10.16 FORMATION OF GROUPS COMPRISING MEMBERS OF
INSTANT ACTION TEAM
68
10.17 DUTIES OF ON BOARD RAILWAY STAFF IMMEDIATELY
AFTER THE ACCIDENT
69
10.18 DUTIES OF MEMBERS OF INSTANT ACTION TEAM- IN
CASE OF DERAILMENT/ACC DENT
70
10.19 DUTIES OF THE INSTANT ACTION TEAM - IN CASE OF A
FIRE
71
10.20 DUTIES OF OFFICER IN-CHARGE SITE - TILL ARRIVAL
OF DIVISIONAL OFFICERS
72
10.21 DUTIES OF FIRST RESPONDERS -LOCAL PEOPLE 73-74
CHAPTER-11 DUTIES OF RESPONDERS 75-82
11.1 DUTIES OF FIRST RESPONDERS-RAILWAY STAFF 75
(A) DUTIES OF GANG STAFF 75
(B) DUTIES OF GATEMAN 75
11.2 OTHER DUTIES OF STATION MASTER OF ADIOINING
STATIONS
75
11.2 DUTIES OF TI/SE (P.WAY) SE(SIGNAL)/ SE(C&W)
SE(TRD)/ CLI/SE (POWER SUPPLY)
75-76
11.3 FIRST RESPONDER- OTHER THAN RLY. STAFF 77
11.4 RESPONSE BY DIVISIONAL CONTROL OFFICE 77
11.5 INTIMATION OF ACCIDENT -HQ & CENTRAL CONTROL
OFFICE
78-79
11.6 ACTION TO BE TAKEN BY CONTROL OFFICE 80
11.7 CONTROL OFFICE SHOULD HAVE THE FOLLOWING
ITEMS FOR READY-REFERENCE AND USE
81
11.8 GENERAL DUTTES OF SECTION CONTROLLER 81
11.9 DUTIES OF POWER CONTROLLER 81
11.10 DUTIES OF TRACTION POWER CONTROLLER 82
11.11 DUTIES OF TRACTION LOCO CONTROLLER 82
CHAPTER-12 RESCUE, RELIEF & REHABILITATION ARRANGEMENTS 83-87
12.1 DIVISIONAL OFFICERS ACCOMPANYING RELIEF TRAIN 83
(A) AT LEAST ONE MAIN LINE BLOCKED 83
(B) OTHER THAN MAIN LINE ACCIDENTS 84
12.2 DIVISIONAL CONTROL IN-CHARGE 85
12.3 DUTIES OF DY. CHIEF TRAINS CONTROLLERS 85
12.4 HQ OFFICERS MOVEMENT 86
12.5 MOVEMENT OF SR. SUPERVISORS/SUPERVISORS/STAFF
TO ACCIDENT SITE
86
12.6 IMMEDIATE ASSISTANCE FROM STATE GOVT.
OFFICIALS
87
CHAPTER-13 ACCIDENT SITE MANAGEMENT PLAN-I 88-92
A RESCUE OPERATION 88
B RELIEF OPERATIONS INCLUDING CARE OF DEAD 88
C CARE OF PASSENGERS AND THEIR DISPERSAL
TRANSPORTATION
88
D COMMUNICATION 88
E CROWD CONTROL AND LAW & ORDER 88
13.1 UNIFIED COMMAND CENTRE (UCC) 88
13.2 LOCAL COMMAND CENTRES (LCC) 89
13.3 NEED FOR SETTING UP OF CENTRAL PASSENGER
ASSISTANCE CENTRE
89
13.4 ASSISTANCE TO BE RENDERED TO THE RELATIVES OF
PASSENGER
89
13.5 ASSISTANCE TO BE RENDERED TO THE
RELATIVES/NEXT OF KIN
OF DEAD PASSENGERS
90
13.6 COMBINED ASSISTANCE CENTRE (CAC) 90
13.7 FIRST AID POSTS 91
13.8 SETTING UP OF UCC, LCC AND CAC 91
13.9 NUMBER OF DEAD AND INJURED— MEDICAL
DEPARTMENT
92
13.10 IDENTIFICATION OF DEAD BODIES— COMMERCIAL
DEPARTMENT
92
13.11 NUMBER OF COACHES DEALT WITH —MECHANICAL
DEPARTMENT
92
(A) NUMBER OF DEAD AND INJURED
MEDICAL DEPARTMENT
92
(B) IDENTIFICATION OF DEAD BODIES -
COMMERCIAL DEPARIMENT
92
(C) NUMBER OF COACHES DEALT WITH
MECHANICAL DEPARTMENT
92
CHAPTER-14 ACCIDENT SITE MANAGEMENT PLAN-II 93-102
14.1 MEMBERS OF THE DISASTER MANAGEMENT TEAM 93
14.2 GENERAL 93
(I) OIC SITE 94
(II) DUTIES OF DIVISIONAL RAILWAY
MANAGER
94
(III) FORMATION OF TWO TEAMS AT
ACCIDENT SITE FOR ROUND THE CLOCK
WORKING
94
(IV) DUTIES OF OPERATING DEPARTMENT
IMMEDIATELY AFTER GETTING THE
INFORMATION
94
(V) DUTIES OF SAFETY DEPARTMENT 95
(VI) DUTIES OF MEDICAL DEPARTMENT 95-99
(VII) DUTIES OF COMMERCIAL DEPARTMENT 100-102
CHAPTER-15 ACCIDENT SITE MANAGEMENT (PLAN- III) 103-109
15.1 DUTIES OF MECHANICAL DEPARTMENT 103
15.2 DUTIES OF SECURITY DEPARTMENT 103-104
15.3 DUTIES OF ELECTRICAL DEPARTMENT 105
15.4 DUTIES OF SIGNAL & TELECOMMUNICATION
DEPARTMENT
106
15.5 DUTIES OF ENGINEERING DEPARTMENT 107
15.6 DUTIES OF PERSONAL DEPARTMENT 107
15.7 DUTIES OF ACCOUNTS DEPARTMENT 108
15.8 STAFF MATTERS 108
15.9 GUIDELINES BY NDMA 108
15.10 SALIENT FEATURES OF NDMA GUIDELINES 108
15.11 STATE POLICE CLEARANCE 108
15.16 RESTORATION OPERATION 108
15.17 OPENING OF EMERGENCY COUNTERS/OFFICES 109
15.18 ACCIDENT LOG-BOOOK 109
15.19 REPORTING OF ACCIDENTT 109
15.20 ASSISTANCE FROM NEIGHBOURING DIVISIONS 109
15.21 TIMELY DESPATCH OF ARME/ART/ENGG. MATERIALS 109
15.22 WITHDRAWAL OF STATION EARNINGS (IRCM VOL.II
PARA 4425)
109
CHAPTER-16 ROLE OF SECURITY DEPARTMENT IN DISASTER MANAGEMENT 110-113
16.1 SECURITY SETUP OVER INDIAN RAILWAYS 110
16.2 ROLE OF RPE IN DISASTERS 110
16.3 CURRENT PREPAREDNESS 110
16.4 DISASTER MANAGEMENT TEAMS 110
16.5 CROWD CONTROL AND MANAGEMENT 111
16.6 CLOSE CIRCUIT TELEVISION (CCTV) CAMERAS AT
STATIONS AND TRAINS
111
16.7 UP GRADATION OF ALL INDIA SECURITY HELP LINE
(182)
111
16.8 EXPLOSIVE DETECTION & DISPOSAL 111
16.9 HANDLING OF TERRORIST ACTS & HIJACKING OF
TRAINS
111
16.10 COORDINATION INTEGRATED COMMAND SYSTEM OF
RAILWAYS WITH INTEGRATED OPERATIONS CENTRE
OF MHA
112
16.11 ROLE OF RESPONSIBILITY OF ZONAL
RAILWAYS/DIVISIONS
112
16.12 CROWD CONTROL AND MANAGEMENT OF RUSH AT
RAILWAY STATIONS
112-113
CHAPTER-17 DISASTER COMMUNICATION SYSTEM 114-115
17.1 COMMUNICATION ON RAILWAYS FOR DISASTER
MANAGEMENT
114
17.2 BACK UP COMMUNICATION ON RAILWAYS 114
17.3 INCIDENT RESPONSE SYSTEM (IRS) 114
17.4 COORDINATION INTEGRATED COMMAND SYSTEM OF
RAILWAYS WITH INTEGRATED OPERATIONS CENTRE
OF MHA(SAME AS16.10)
115
CHAPTER-18
DUTIES OF DIFFERENT OFFICIALS IN THE EVENT OF A SERIOUS
ACCIDENT / DISASTER
116-123
18.1 EXAMINATION OF EVIDENCE AND PRESERVATION OF
CLUES
116-117
18.2 DUTIES OF SR.DCM 118
18.3 DUTIES OF SR. DIVISIONAL MECHANICAL ENGINEERS 119
18.3 DUTIES OF SR. DIVISIONAL ENGINEER 119
18.4 DUTIES OF SR. DSTE 119
18.5 DUTIES OF OFFICER-IK-CHARGE OF TRANSHIPMENT
ARRANGEMENTS
120
18.6 DUTIES OF DIVISIONAL RAILWAY MANAGER 120
18.7 DUTIES OF SR. DEE/DEE/AEE(WHOEVER IS
APPLICABLE)
121
18.8 SR. DEE/(TRD)/DEE(TRD)/AEE(TRD) - (WHOEVER IS
AVAILABLE SENIOR MOST TO PROCEED TO SITE)
121
18.9 DUTIES OF SR. DPO/DPO 121
18.10 TEMPORARY HOSPITAL AT SITE OF ACCIDENT 121
18.11 STATION MASTER TO MAINTAIN LIST OF DRIVERS OF
121
RAILWAY ROAD VEHICLES
121
18.12 ARRANGEMENTS FOR RECEPTION OF PATIENTS AT
NON-RAILWAY HOSPITAL
121
18.13 CARE OF INJURED PERSONS ARRIVING AT HOSPITAL
STATION
122
18.14 RAILWAY DOCTOR TO ACCOMPANY INJURED
PERSONS TO NON-RAILWAY HOSPITALS
122
18.15 FREE TELEGRAMS AND LETTERS REGARDING
WELFARE OF THE PASSENGERS AND CONDITION OF
THE INJURED
122
18.16 GIVING OF FREE PASSES TO KITH AND KIN'S 122
18.17 DUTIES OF CMS, SR. DMO, DIVL. MEDICAL OFFICER 122-123
CHAPTER-19 PROTECTION OF PROPERTY 124-127
19.1 DUTIES OF DIVISIONAL SECURITY OFFICER 124
19.2 DUTIES OF WAY & WORKS BRANCH 124
19.3 DUTIES OF MECHANICAL BRANCH 124
19.4 DUTIES OF SR.DOM/SR. DSO/SR. DOM (G) 124
(A) BY SR. DOM 124
(B) BY SR. DSO 125
(C) BY SR. DOM/G 125
19.5 DUTIES OF OFFICIALS DEALING WITH SERIOUS
ACCIDENTS
126
19.6 DUTIES OF SM/SS RECEIVING ADVICE OF AN
ACCIDENT
126-127
CHAPTER-20 ACCIDENTS AT LEVEL CROSSINGS 128-130
20.1 DUTY OF THE LOCO PILOTS TO TAKE CERTAIN
PRECAUTIONS AT RAILWAY LEVEL CROSSINGS
128
20.2 PREFERRING OF CLAIMS AGAINST INSURANCE
COMPANIES ON ACCOUNT OF DAMAGES TO RAILWAY
PROPERTY IN LEVEL CROSSING ACCIDENT
128-130
CHAPTER-21 ROLE OF COMMERCIAL DEPARTMENT 131-139
21.1 TO ATTEND THE SITE OF ACCIDENT ARME/FIRST
AVAILABLE MEANS
131
21.2 TO ATTEND THE SITE FROM NEAREST STATION 131
21.3 EMERGENCY CONTROL AT COMMERCIAL CONTROL 131
21.4 TRANSPORTATION OF MEN AND MATERIAL TO
ACCIDENT SITE
21.5 HELP LINE ENQUIRY B00THS AT STATIONS
A. GENERAL 132
B. ACCIDENT DETAILS TO INCLUDE 133
21.6 LIABILITY OF THE RAILWAY FOR COMPENSATION
1. REFUNDS 134
2. COMPENSATION 134
21.7 DUTIES OF OFFICERS IN CONTROL OFFICE DURING 134
ACCIDENT
21.8 THE DUTIES OF OFFICERS AT ACCIDENT SITE WILL BE
AS UNDER
SR. DCM 135
DCM/S 136
21.9 REQUIREMENT OF DOT TELEPHONE LINES AT THE
TIME OF ACCIDENT TO COLLECT AND QUICKER
DISPOSAL OF INFORMATION TO THE PASSENGERS
137
21.10 THE DUTIES OF OTHER STAFF WILL BE AS UNDER
1. CMIS 137
2. TTES 137-138
3. COOLIES/SAFAIWALAS 139
CHAPTER-22 ROLE OF ELECTRICAL (GENERAL)& ELECTRICAL COACHING
DEPARTMENTS
140-144
22.1 DUTIES OF ELECTRICAL (GENERAL) CONTROL 140
22.2 JURISDICTION OF ELECTRICAL ZONAL IN
CHARGES(POWER)
140
22.3 MOBILIZATION OF OFFICER AND STAFF 140
22.4 ACTION FOR ADJOINING DIVISION 141
22.5 ACTION TAKEN BY CONCERNED 141
22.6 STAFF OF TS/PS/DLI NOMINATED ON ART DUTIES 142
22.7 SETTING UP OF EMERGENCY ELECTRICAL CONTROL 142
22.8 COMMUNICATION FACILITY (ELECT. CHG.) 142
22.9 INFRASTRUCTURAL DETAILS 143
22.10 ADDITIONAL ITEMS 144
CHAPTER-23 ELECTRICAL (TRD) DEPARTMENT 145-150
23.1 EMERGENCY ACTION TO BE TAKEN BY TPC 145
23.2 MOBILIZATION OF OFFICERS AND STAFF 146
23.3 SETTING UP OF EMERGENCY TRD CONTROL 146
23.4 JURISDICTION OF TRD DEPOT INCHARGES 146
23.5 DETAILS OF TOWER WAGONS OF DELHI DIVISION 146
23.6 ACCIDENT IN ADJOINING DIVISION/RAILWAY 147
23.7 INFRASTRUCTURE DETAILS 147-149
23.8 COMMUNICATION FACILITIES 150
23.9 JURISDICTION OF SSE/TRD 150
23.10 DUTIES OF ADEE/TRD & SSE/TRD AT DRM OFFICE 150
23.11 ACTION BY CONCERNED AT SITE 150
CHAPTER-24 ROLE OF ELECTRIC RSO DEPARTMENT 151-153
24.1 DUTIES OF TLC CONTROL 151
24.2 MOBILIZATION OF OFFICER & STAFF 151
A. SR.DEE (RSO)/DEE (RSO)/AEE (RSO)-1 OR II 151-152
B. SR. DEE/DEE/AEE OF ELECTRICAL (G)
DEPARTMENT
152
C. SR. DEE(TRD)/DEE (TRD)/AEE (TRD) 152
D. SR. DEES (RS)/SR. DEES (EMU)/DEES (RS) /
DEES (EMU) /AEES (RS/AEES (EMU)
153
CHAPTER-25 ROLE OF ENGINEERING DEPARTMENT 154-159
25.1 DUTIES OF WAY AND WORKS BRANCH 154
25.2 MOBILIZATION OF OFFICERS AND STAFF 154
25.3 SETTING UP OF EMERGENCY ENGINEERING CONTROL 155
25.4 MOBILIZATION OF WORK FORCE AND P. WAY
MATERIAL
155
A. ACCIDENT IN OWN DIVISION 155-156
B. ACCIDENT IN ADJOINING DIVISION 156
25.5 ENGINEERING MATERIALS ON ART 156
25.6 CONTINGENCY PLAN 156
25.7 DRAWING SKETCH OF SITE OF ACCIDENT 157
25.8 CHECK LIST FOR ENGINEERING CONTROL 157
25.9 DEPLOYMENT OF LABOUR FORCE 158
25.10 ARRANGEMENT OF WORK FORCE FROM ADJOINING
DIVISION
158
25.11 SETTING UP OF SITE OFFICES, TENTAGE, SHELTERS,
DRINKING WATER FACILITIES ETC.
158
25.12 CHECK LIST FOR SITE ENGINEERING INCHARGE 159
25.13 RESPONSIBILITY OF SUPERVISORS AT ACCIDENT SITE 159
CHAPTER-26 ROLE OF MECHANICAL (POWER) DEPARTMENT 160-175
26.1 PRE-ARRANGEMENTS BY MECHANICAL (POWER) 160
26.2 DUTIES OF PRC CONTROL 160
26.3 ACTION BY DLI LOBBY 161
26.3 ALTERNATIVE ARRANGEMENTS: IN ABSENCE OF
CONCERNED
DEPARTMENT, THE FOLLWING ARRENGEMENT ARE TO
BE FOLLOWED.
161
26.4 MOBILIZATION OF OFFICERS AND STAFF 161-162
26.5 SETTING UP OF EMERGENCY MECHANICAL CONTROL
(POWER CONTROL AND TXR CONTROL)
163
26.6 MOBILIZATION OF WORK FORCE/CRACK TEAMS 163
26.7 SETTING UP OF SITE OFFICES, TENTAGE, SHELTERS &
DRINKING WATER FACILITIES
163
26.8 RECOMMENDATION OF HIGH -LEVEL COMMITTEE ON
DISASTER MANAGEMENT
164-167
26.9 RECOMMENDATION OF HIGH -LEVEL COMMITTEE ON
DISASTER MANAGEMENT (PENDING CASE)
168
26.10 STOCKS POSITION ART, ARME & 140 T BD CRANE,
DELHI
168
26.11 LOCATION OF ACCIDENT RELIEF TRAIN 140 TONNE
CRANE AND ACCIDENT RELIEF MEDICAL VAN
169
26.12 OPERATION OF 140 TONNE DSL HYDRAULIC BREAK
DOWN CRANE
170
26.13 SUPERVISORS WORKING ON BREAK DOWN/ DELHI 171
26.14 OPERATION OF HYDRAULIC RE-RAILING EQUIPMENT (
MFD)
171
26.15 STAFF NAMES WORKING ON ART, ARMV AND 140 T
CRANE
172
26.16 NORTHERN RAILWAY SAFETY ITEM OF ACCIDENT
RELIEF TRAIN DELHI
173
26.17 LOCATION OF 140 TON DIESEL HYDRAULIC BRAKE
DOWN CRANE
174-175
CHAPTER-27 ROLE OF MECHANICAL (C&W) DEPARTMENT 176-186
27.1 ALTERNATIVE ARRANGEMENTS: IN ABSENCE OF
CONCERNED DEPARTMENT, THE FOLLOWING
ARRANGEMENTS ARE TO BE FOLLOWED
176
27.2 MOBILIZATION OF OFFICERS AND STAFF 176
27.3 DUTIES OF C&W DEPARTMENT 176
27.4 SETTING UP OF EMERGENCY MECHANICAL
CONTROL(POWER CONTROL AND TXR CONTROL)
177
27.5 LIST OF RE-RAILING EQUIPMENT IN LUKAS VAN/NDLS 177
27.6 CRACK TEAM FOR LUKAS MOBILE BREAK DOWN
VAN/NDLS OF DELHI DIVISION
178
27.7 RE-RAILING EQUIPMENT TO BE LOADED ON TROLLEY
FOR STARTING THE WORK AT SITE
178
27.8 DUTY OF LUKAS MOBILE BREAK DOWN VAN STAFF 179
27.9 DUTY LIST OF LUKAS MOBILE BREAK DOWN VAN
STAFF
179
27.10 OVER ALL ACTIVITIES OF LUKAS MOBILE BREAK
DOWN VAN/NDLS AT THE TIME OF A DERAILMENT
179
27.11 SAFETY ITEMS IN LUKAS VAN/NDLS 180
27.12 LIST OF RE-RAILING EQUIPMENT IN ROAD HRE/PNP 180
27.12 CRACK TEAM FOR ROAD HRE/PNP 180
27.13 DUTIES AND RESPONSIBILITY ASSIGNED ON
SUPERVISORS AND STAFF OF ROAD HRE/PNP IN BREAK
DOWN
181
27.14 SAFETY ITEMS PROVIDED IN ROAD HRE/PNP 181
27.15 OPERATION & MAINTENANCE OF TOOLS ON ROAD
HRE/PNP
181
27.16 CASUALTY, HOSPITAL CONTROL ROOM, DELHI 181
27.17 LIST OF SUPERVISORS AND STAFF ON RAIL HRE/TKD 182
27.18 DUTIES AND RESPONSIBILITIES ASSIGNED ON ROAD
HRE/TKD
182
27.19 SAFETY ITEMS PROVIDED ON RAIL HRE/TKD 183
27.20 OPERATION & MAINTENANCE OF TOOLS ON RAIL
HRE/TKD
183
27.21 STOCK POSITION OF RAIL HRE/JIND 183
27.22 LIST OF RE RAILING EQUIPMENT IN MFD/JIND 183
27.23 CRACK FORCE FOR MFD/JIND 184
27.24 DUTIES AND RESPONSIBILITIES ASSIGNED ON
SUPERVISORS AND STAFF OF MFD/JIND
184
27.25 SAFETY ITEMS PROVIDED IN MFD/JIND 185
27.26 OPERTION AND MAINTENANCE OF MFD/JIND 185
27.27 STOCK POSITION OF MFD/JIND 185
27.28 OVERALL ACTIVITIES OF SUPERVISORS AND STAFF OF
ROAD HRE/PNP, TKD AND MFD/JIND AT THE TIME OF
DERAILMENT
185
27.29 ACTION OF WORK FORCE OF ROAD HRE/PNP, TKD AND
MFD/JIND ON GETTING INFORMATION OF A
DERAILMENT
186
CHAPTER-28 ROLE OF MEDICAL DEPARTMENT 187-195
28.1 RESPONES TO A RAILWAY ACCIDENT 187
28.2 DUTIES OF THE DOCTOR ON CASUALTY DUTY 187
28.3 DUTIES OF TEAM A-1 188
28.4 DUTIES OF TEAM A-2. 189
28.5 DUTIES OF THE DOCTOR INCHARGE OF DEAD BODIES. 189
28.6 DUTIES OF DOCTORS VISITING VARIOUS HOSPITALS
WHERE INJURED PERSONS ARE ADMITTED/DEAD
BODIES ARE LYING.
190
28.7 DUTIES OF DOCTORS INVOLVED IN RESCUE
OPERATION
190
28.8 DUTIES OF TEAM ‗B‘ 191
28.9 Emergency Phone nos. 192
28.10 Mobile Nos. Team A-1. 192
28.11 Mobile Nos. Team A-II. 192
28.12 Mobile Nos. Team B. 192
28.13 Control Room 192
28.14 Casualty, Hospital Control Room, Delhi 192
28.15 Doctor‘s Over Delhi Division 192
28.16 The List of Private Empanelled Hospitals over Delhi Division. 193
28.17 OUT SOURCED AMBULANCE UNDER MEDICAL
DEPARTMENTOF DELHI DIVISION
194-195
CHAPTER-29 ROLE OF OPERATING DEPARTMENT 196-199
29.1 SETTING UP OF EMERGENCY CELL 196
29.2 DISSEMINATION OF INFORMATION- INFORMATION 196
CHANNEL
29.3 DIVERSION/ CANCELLATION OF PASSENGER TRAINS 197
29.4 ARRANGEMENT AT SITE 197
29.5 ACTION BY SECTION CONTROLLER 198
29.6 ACTION BY DY. CHC (COACHING) 198
29.7 ACTION BY DY. CHC (GOODS) 198
29.8 ACTION BY CHC (INCHARGE) 198
29.9 ACTION BY SR. DOM 199
29.10 ACTION BY SR. DOM/G 199
CHAPTER-30 ROLE OF SAFETY DEPARTMENT 200-203
30.1 DUTIES OF SAFETY CONTROL 200
30.2 MOVEMENT OF OFFICERS & STAFF 200
30.3 ACTION BY SAFETY DEPARTMENT 200
30.4 DUTIES OF SAFETY COUNSELLORS 201
30.5 SECTIONAL TRAFFIC INSPECTOR (AT SITE) 202
30.6 CUG NUMBER OF SAFETY DEPARTMENT 203
CHAPTER-31 ROLL OF CIVIL DEFENCE VOLUNTEERS 204-206
31.1 BACKGROUND 204
31.2 MAJOR TASKS OF CIVIL DEFENCE 204
31.3 ACTION BY CIVIL DEFENCE 204-205
31.4 MOBILIZATION OF CIVIL DEFENCE VOLUNTEERS
DURING DISASTER
206
31.5 CUG NUMBER OF SAFETY DEPARTMENT 206
CHAPTER-32 DUTIES OF PERSONNEL DEPARTMENT 207
32.1 AS AND WHEN INFORMATION IS RECEIVED
REGARDING TRAIN ACCIDENT INVOLVING INJURY TO
RAILWAY MEN, A TEAM OF NOMINATED PERSONNEL
INSPECTORS AS WELL AS WELFARE INSPECTORS OF
THE DIVISION IN CONSULTATION WITH DPO/SR. DPO
WILL PLAN FOR ACTION
207
32.2 LIST FOR NOMINATED PERSONNEL & WELFARE
INSPECTORS
207
CHAPTER-33 ROLE OF SECURITY (RPF) 208-214
33.1 DUTIES OF SECURITY (RPF) CONTROL 208
33.2 MOVEMENT OF OFFICERS & STAFF 208
33.3 MAIN FUNCTION OF THE SECURITY DEPARTMENT CAN
BE BROADLY CLASSIFIED
208
33.4 LIAISON WITH CIVIL POLICE 208
33.5 CROWD MANAGEMENT 209
33.6 PROTECTION OF LUGGAGE 209
33.7 OTHER ACTION AT SITE 209
33.8 PROTECTION OF RAILWAY PROPERTY 210
33.9 DISASTER MANAGEMENT TEAM OF RPF OF DLI
DIVISION
211
33.10 RPF DISASTER MANAGEMENT OF DLI DIVISION WITH
THEIR SPECIFIC DUTIES AND RESPONSIBILITIES
211
33.11 RPF/GRP STATION/THANA/POST AT STATIONS 212-214
CHAPTER-34 MEDIA MANAGEMENT 215-217
34.1 OBJECTIVE 215
34.2 DUTIES OF PUBLIC RELATION ORGANISATION (PRO) 215
34.3 SPOKES PERSON 215
34.4 INFORMATION TO BE RELAYED TO PRESS AND
ELECTRONIC MEDIA
215
34.5 UN-INJURED PASSENGERS 216
34.6 DEAD AND INJURED PASSENGERS 216
34.7 HELP LINE ENQUIRY BOOTHS 216
34.8 TRAIN SERVICES 216
34.9 CASUALTY FIGURES 216
34.10 PRESS BRIEFINGS AT ACCIDENT SITE 217
CHAPTER-35 ROLE OF IT DEPARTMENT 218
35.1 DUTIES OF TT DEPARTMENT 218
CHAPTER-36 SIGNALLING AND TELECOM DEPARTMENT 219-225
36.1 DUTIES OF S&T CONTROL 219
36.2 MOVEMENT OF OFFICERS & STAFF 219
36.3 STAFF TO ACCOMPANY WITH CONCERNED SR. DSTE 220
36.4 MATERIAL TO BE CARRIED WITH SR.DSTE 220
36.5 NOMINATION OF STAFF ON BREAK DOWN SPECIALS 220
36.6 STAFF TO ACCOMPANY WITH CSTE 221
36.7 MATERIAL TO BE CARRIED WITH CSTE 221
36.8 NOMINATION OF STAFF (SSE/JE/TCM) TO ATTEND
ACCIDENT SITE
221
36.9 NOMINATION OF STAF (SSE/JE/TCM) TO ATTEND
ACCIDENT SITE IN OTHER DIVISION
221
36.10 SETTING UP EMERGENCY CONTROL IN RAILWAY
BOARD,
BARODA HOUSE & DIVISIQNAL CONTROL OFFICE
221
36.11 HELPLINE BOOTHS AT IMPORTANT STATIONS 221
36.12 COMMUNICATION ARRANGEMENT AT ACCIDENT SITE 221
36.13 NOMINATION OF STAFF IN CASE OF MOVEMENT OF 2ND
SPECIAL TRAIN FOR DISASTER SITE
222
36.14 MATERIAL TO BE CARRIED WITH 2ND SPECIAL TRAIN 222
36.15 ALLOTMENT OF SPECIFIC DOT NUMBER FOR RAILWAY
ACCIDENT (1072)
223
36.16 SITE CONTROL OFFICE 223
36.17 BSNL/ RAILWAY TELEPHONES 223
36.18 PROVISION OF CUG PHONES 223
36.19 SATELLITE PHONES 224
36.20 SATELLITE PHONE PROVIDED OVER NORTHERN
RAILWAY
224
36.21 USE OF SATELLITE PHONES 224
36.22 MOVEMENT PLAN OF SATELLITE PHONE 224
36.23 25 WATT V.H.F. SETS 225
36.24 CUG PHONE 225
36.25 PUBLIC ADDRESS SYSTEM AND MEGA MIKES 225
36.26 DUTIES OF RAILWAY OFFICERS AT THE TIME OF
ACCIDENT
225
36.27 POWER REQUIREMENT 225
36.28 EMERGENCY/COMML. CONTROL PHONE NUMBER TO
BE ACTIVATED IN CASE OF DISASTER/ACCCIDENT OF
N.RLY
225
36.29 SATELLITE PHONE PROVIDED OVER DLI DIVISION,
NORTHERN RAILWAY
225
CHAPTER-37 DUTIES OF ACCOUNTS DEPARTMENT 226
37.1 DUTIES OF ACCOUNTS 226
37.2 ACTION BY BRANCH 226
PART-II (ANNEXURES)
ANNEXURE-1 227
ANNEXURE-2, 3 &4 228
ANNEXURE- 5 & 6 229
ANNEXURE-7 230
ANNEXURE- 8 & 9 231
ANNEXURE- 10 232-233
ANNEXURE- 11 & 12 234
ANNEXURE- 13 & 14 235
ANNEXURE- 15 236
ANNEXURE-16,17,18,19 & 20 237
ANNEXURE-21 & 22 238
ANNEXURE-23 & 24 239
ANNEXURE-25 & 26 240
ANNEXURE- 27 241-242
ANNEXURE-28,29 & 30 243
ANNEXURE- 31,32 & 33 244
ANNEXURE- 34 245-246
ANNEXURE- 35 & 36 247
ANNEXURE- 37 & 38 248
ACKNOWLEDGEMENT
The Safety Department of Delhi division. Northern Railways is thankful to civil authorities, Medical Fraternity, MTNL & BSNL, social voluntary Organization and NGOs for their hearty co-operation in giving valuable information/suggestions for compiling this book. We are grateful to the honorable PCSO/NR, New Delhi for his valuable guidance & inspiration for the updation of DM plan. We are also grateful to Honorable DRM/DLI, ADRMs/DLI and branch officers of all departments of Delhi division, Northern Railway for their support and input data for this edition of DM plan.
Utmost case has been taken in providing various phone numbers of local resources. We solicit information on error, if any.
DISCLAIMER
The information provided in this document is for the purpose of general guidance although all out efforts have been made to ensure that is authentic and accurate. However, in case of any conflict, the provision of G&SR/Accident Manual and other Codes/Manuals would override.
Editorial Board
1. Chief Editor : Shri Mangal Singh,
(Sr. Divisional Safety Officer)
2. Asstt. Editor : Shri Rajesh Kumar Gupta,
(Asstt. Divisional Safety Officer)
3. Members : Shri D.P. Singh, Safety Counsellor (Optg.)
Shri S. K. Sharma, Safety Counsellor, (Dsl)
Shri R.K. Rajput, Safety Counsellor (Engg.)
Shri Rahul Pandey, Safety Counsellor (S&T)
Shri Ajay Prasad, Safety Counsellor (C&W)
18
Message
Disaster, in context of Railway Organization, is defined as a major train accident/natural calamity leading to serious causalities or long interruption of traffic. This compendium of instructions has been updated for effectively dealing with such disasters.
In case of a serious accident/disaster, the administration has to take a
conscious decision before declaring disaster. In such an event, all instructions contained in this disaster plan would automatically come into force. The purpose of these instructions is to ensure the mitigation of disasters by a prompt & effective response from all Officers and Staff.
I am confident that all officers and staff of Delhi division will perform their
duties with utmost devotion and diligence while dealing with any disaster.
(Dimpy Garg) Divisional Railway Manager
Northern Railway, Delhi
19
GOVERNMENT OF INDIA MINISTRY OF RAILWAYS
(RAILWAY BOARD)
No. ERB-I/2002/24/44 New Delhi, dated 17-09-2002
ORDER
The Ministry of Railways have decided to constitute a high level committee to review
the disaster management system over Indian Railways and give recommendations for
strengthening and streamlining the same. This committee will consist of the following:
(i) Member Mechanical, Railway Board - Convener
(ii) Member Traffic, Railway Board - Member
(iii) Director General/ Railway Health Services - Member
(iv) Director General / Railway Protection Force - Member
(v) Additional Member (Budget), Railway Board - Member
2. Executive Director / Safety, Railway Board, will be the Secretary of the Committee.
3. The terms of reference of the Committee are :--
(i) To review the existing Disaster Management System over IR related to train
accidents and natural calamities and to suggest improvements.
(ii) To identify the technological and managerial inputs in order to quicken the pace
of relief and rescue operations.
(iii) To institute a standing arrangement with other Central Ministries, State
Governments and Armed Forces to enable quick and smooth restoration
operations without any legal or procedural hurdles.
4. The Committee is expected to give its recommendations in two months Necessary
secretarial assistance (one computer literate P.S. and one L.D.C.) would be provided to
Executive Director (Safety) during the tenure of the Committee.
(R.R. JARUHAR)
Secretary / Railway Board
5) MEMBER OF THE HIGH-LEVEL COMMITTEE ON DISASTER MANAGEMENT
(i) S. Dhasarathy, Member Mechanical & Convener
(ii) M.C. Srivastava, Member Traffic.
(iii) Vijayalakshmi Viswanathan, Financial Commissioner.
(iv) Dr. K. Suresh, Director General/Railway Health Services.
(v) Dr. A. K. Pandey, Director General/Railway Protection Force.
20
PREFACE
Indian Railways are fairly well equipped to tackle major accidents. However, in the event of a disaster involving high speed passenger carrying trains, the promptness with which Railways start rescue and relief work at accident site and render timely first aid during the few crucial hours, leaves much to be desired. Indian Railways have initiated the process of complete overhaul of the existing Disaster Management System. With this objective in the mind, the Railway Board constituted a High Level Committee on Disaster Management. This committee, after careful deliberations, brought out the following salient points in its report:
1. Preparation of Zonal/Divisional Disaster Management Plans, duly taking into account the local resources available, resources available with the neighboring Divisional/Zonal Railways, civil authorities, Army etc.
2. Clear demarcation of the duties of various staff/departments involved in the management of Rescue & Rescue operations.
3. Proper maintenance of ARTs and ARMVs for providing failure free service.
4. Effective organization of the trauma care in the first hour after the accident,(i.e. Golden Hour).
It has been observed that Railways are able to initiate prompt measures if the calamity strikes in or around urban areas. However in the case of remote areas, the response from railways is not so swift. This may be due to various factors, e.g. lack of accessibility of the site, lack of communication facilities, etc. Hence it is imperative that an effective and reliable system be evolved whereby the railway staff onboard and from the nearby stations can organize rapid Rescue & relief operations, like extrication of victims, on site medical management, shifting the injured to rescue vehicles and their speedy transportation to nearest hospitals etc
In the Disaster Management Plan of Delhi division, the relevant guidelines and standing instructions have been methodically documented, with the aim to minimize the detrimental after – effects of accidents and disasters. Important data on Hazardous Gas emergencies and contents has been added for guidance. This plan lays down the precise action to be taken in the aftermath of a disaster as well as the steps required to provide prompt relief to affected passengers.
21
Abbreviations:
1AC First class Air Conditioned coach.
2AC 2nd
Class Air Conditioned coach
3AC 3rd
Class Air Conditioned coach.
AGM Assistant General Manager
AC Air Conditioned
ACM Assistant Commercial Manager
ADG Assistant Director General
ADMO Assistant Divisional Medical Officer.
ADRM Assistant Divisional Railway Manager
AEE Assistant Electrical Engineer
AEN Assistant Engineer
AIR All India Radio ALP Assistant Loco Pilot
AME Assistant Mechanical Engineer
AMM Assistant Material Manager
Amp Amperes
AOM Assistant Operations Manager
APO Assistant Personnel Officer.
ARME Accident Relief Medical Equipment
ARMV Accident Relief Medical Van
ART Accident Relief Train
ASM Assistant Station Master
Asst. Assistant
ASTE Asst. Signal & Telecommunication Engineer
B D Break Down
Bd. Board.
BIS Bureau of Indian Standard.
BPCL Bharat Petroleum Company Limited
BSNL Bharat Sanchar Nigam Limited
C O Co-ordination
C&W Carriage and Wagon
CAC Combined Assistance Centre.
CAO Chief Administrative Officer
CBE Chief Bridge Engineer
CBRI Central Building Research Institute.
CCE Chief communication Engineer.
CCM Chief Commercial Manager
CDMO Chief District Medical Officer
CE Chief Engineer
CEE Chief Electrical Engineer
CFTM Chief Freight Transportation Manager
CHC Chief Controller
CISF Central Industrial Security Force
22
CLI Chief Loco Inspector.
CMD Chief Medical Director
CME Chief Mechanical Engineer
CMPE Chief Motive Power Engineer
CMS Chief Medical Superintendent
CNL Control.
COM Chief Operations Manager
COS Controller of Stores.
CPO Chief Personnel Officer
CPR Cardio Pulmonary Resuscitation
CPRO Chief Public Relation Officer.
CPTM Chief Passenger Transportation Manager
CRB Chairman Railway Baord
CRRI Central Road Research Institute.
CRS Commissioner of Railway Safety
CRSE Chief Rolling Stock engineer.
CSC Chief Security Commissioner
CSE Chief Signal Engineer
CSO Chief Safety Officer
CSTE Chief Signal & Telecommunication Engineer
CTE Chief Track Engineer
CWC Cyclone Warning Centre
DC District Commissioner
DC District commissioner/ District collector.
DCP Dry Chemical Powder
DEN Divisional Engineer
DG Diesel Generator
DM Disaster Management / District Magistrate.
DMA Disaster Management Authority.
DME Divisional Mechanical Engineer
DMO Divisional Medical Officer
DMT Departmental Material Train.
DMU Diesel Multiple Unit
DOM Divisional Operations Manager
DOT Department of Telephones.
DPC Diesel Power Controller
DR Disaster Response
DRM Divisional Railway Manager
DSO Divisional Safety Officer
DSTE Divisional Signal & Telecommunication Engineer.
EC Emergency Control.
EFR Eastern Field Rifle.
EFR Eastern Front Rifle
EMR Emergency Medical Response
EMU Electric Multiple Unit
ESM Electrical Signal Maintainer
FA First Aid
23
FA& CAO Financial Advisor & Chief Accounts. Officer.
FC Finance Commission
FIR First Information Report
FOB Foot Over Bridge.
FOIS Freight Operation Information System
FR First Response
G General.
GI Galvanized Iron
GIS Geographical Information System
GM General Manager.
GRP Government Railway Police
GSI Geological Survey of India.
HFL Highest Flood Level
HLC High Level Committee on Disaster Management
HM Home Minister
HOD Head Of the Department
HOR High Official Requisition
HRD Hydraulic Rescue Device
HRE Hydraulic Re-railing Equipment
HS Home Secretary/Hand Signal
HS Hand Signal
HSD High Speed Diesel
IA Indian Airlines.
IAF Indian Air Force.
IAT Instant Action Team
ICF Integral Coach Factory
IG Inspector General
IIT Indian Institute of Technology.
IMD Indian Meteorological Department.
INGO Indian Government Organization
IOC Indian Oil Corporation
IRCTC Indian Rly. Catering & Tourism Corporation.
IRITM Indian Railway Institute of Transport Management
ISD International Subscriber Dialing.
ITWC Indian Tsunami Warning Centre
J A G Junior Administrative Grade.
L C Level Crossing.
L I Loco Inspector.
L P Loco Pilot
MM Material Manager.
MoR Ministry of Railways
MOSR Minister of State for Railways
MoU Memorandum of Understanding.
MSMD Mahasamund station‘s code
NDRF National Disaster Response Force.
24
NGO Non-Governmental Organization
OHE Over Head Equipment
OIC Officer In-Charge.
PAS Public Address System
PCE Principal Chief Engineer
PCO Public Call Office.
POL Petroleum and Oil
POMKA Portable Medical Kit for Accident.
PR Public Relation.
PRO Public Relation Officer.
PT Portable Telephone
P-Way Permanent –Way
QRT Quick Response Team.
RCF Rail Coach Factory.
RCT Railway Compensation Tribunal.
RMC Regional Meteorological Centre.
RMS Railway Mail Service.
RPF Railway Protection Force
RRI Route Relay Interlocking
RVS Rapid Vision Screen.
S&T Signal & Telecommunication
SDGM Senior Deputy General Manager.
SE Section Engineer
SERC Structural Engineering Research Centre.
SJAB St.John Ambulance.
SM Station Master/Station Manager.
SOS International Call for Distress.
SP Superintendent of Police
SP-ART Self Propelled Accd. Relief Train.
SR Subsidiary Rule
SS Station Superintendent.
SSE Senior Section Engineer.
STD Subscriber Trunk Dialing
TCI Telecommunication Inspector.
TCM Telecommunication maintainer.
TE Train Examiner.
TI Traffic Inspector.
TIG Titlagarh station‘s code
TLC Traction Loco Controller.
TPC Traction Power Controller
TRD Traction department
TS Train Superintendent
TTE Train Ticket Examiner.
UCC Unified Command Centre.
VHF Very High Frequency
25
26
27
28
DISASTER MANAGEMENT: CONTINGENCY PLAN INDEX
S.No Subject Page No. 1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
29
INTRODUCTION
Earlier Indian Railway used to handle disasters, mainly related to train accidents. The
situations have changed with promulgation of Disaster Management Act. – 2005. This act
covers wider range of disasters like terrorist attack, natural calamities, etc. In Sept‘2002, the
High Level Committee suggested to prepare Zonal / Divisional Disaster Management Plan,
which was brought into action in the year 2003, vide Railway Board‘s Safety Directorate letter
No. 2003/Safety- I/6/2, dated 29th September 2003. This letter laid down the requirement of
Division‘s Disaster Management Plan as follows:
All Divisions and Zonal Railway HQ (including Metro Kolkata) must devise their
disaster management plan, if not already done taking into consideration the resources available
with them & with their neighboring divisions/Zonal Railways, Civil Authorities, industrial
units and Armed Force bases located in their territory. This would enable the Divisions/ Zonal
Railways to muster the entire local resources in case of a major disaster.
PREPARATION OF DISASTER MANAGEMENT PLAN
The Disaster Management Plan must inter-alia includes ―who is responsible for what
activities in details‖.
i. Preparation and implementation of disaster management plan is the responsibility of
concerned General Manager/Addl. General Manager/CSO.
ii. The authority to order ART/ARMV/Break Down crane is vested with Chief Mechanical
Engineer/Chief Motive Power Engineer (Running & Loco)/ Sr. Divisional Mechanical
Engineer/Divisional Mechanical Engineer, etc.
iii. Senior most Railway Officer at the site of the disaster shall be designated as Site
Manager.
iv. Management of Rescue Operations - Primarily Mechanical and Medical Departments.
Assistance to be provided by all Railway-men (irrespective of their department) as needed.
v. Relief operations (including care for the dead) - Commercial, Medical, Personnel &
Security Departments.
vi. Communication network – Signal & Telecommunication Department.
vii. Crowd control and law & order at site - Security Department.
viii. State Police clearance for restoration - Security Department.
ix. Rolling stock - Mechanical Department.
x. Fixed infrastructure like Track, Over Head Equipment, Signaling system, etc. -
30
Departments concerned.
xi. Maintenance of SPART / ART & SPARMV / ARMV Rolling Stock/Break Down
cranes including rail-cum-road and road mobile emergency vehicle etc. - Mechanical
Department.
xii. Maintenance of equipment kept in SPART/ART/SPARMV/ARMV for rescue and
restoration operations - Departments concerned.
xiii. Media Management at site -
a. Site Manager shall be the chief spokesman at site and can be assisted by the
Branch Officers concerned, if needed.
b. PR/Commercial Department to look after the media needs at site.
xiv. Checklist for the officers & supervisors must be issued in the form of a pocket booklet
indicating DOs and DON‘Ts for the benefit of:
a. First official reaching the site of accident
b. Senior most officer at the site.
c. Divisional/HQ control organization.
d. Station Manager/Station Master.
The Disaster Management Plans must be reviewed and updated in the month of
January every year.
31
PART-I
32
CHAPTER – 1
STRUCTURE OF DELHI DIVISION
Delhi Division is spreaded on 1470.68 route kilometer. The division is headed by Divisional
Railway Manager, who is headquartered nearby New Delhi Railway Station. He is responsible for
operational and safety aspects. To discharge his duties, he is assisted by Additional Railway Managers
and other various Branch officers.
1.1 The division is bifurcated into 12 nos of sections for better panning and monitoring as
detailed below:
S.No. Sections Kilometers
1 Adarsh Nagar-Ambala Section 8.93 to 189.12
2 Sakurbasti -Bathinda Section 10.19 to 295.56
3 Jind-Panipat Section 0.00 to 88.29
4 Narwana Jn.-Kurukshetra Jn. –Narwana Jn. Section 0.00 to 86.39
5 Delhi-Ghaziabad Jn- Saharanpur Jn Section 0.00 to 19.88 to 176.30
6 Pandu Pindara-Sonipat Section 9.04 to 88.99
7 Delhi Shahdara Jn.-Shamli-Saharanpur Section 6.02 to 151.25
8 Rohtak-Rewari Section 0.00 (ABO) to 81.00
9 Rohtak-Panipat Section 00.00 to 71.40
10 Delhi Area Section
11 Hazrat Nizamunddin-Palwal Section 1530.41 to 1480.46
12 Delhi Sarai Rohilla –Rewari Section 4.56 to 81.00
1.2 Following points are the trains made over points of Delhi division:
Katar Singh wala to
Block Cabin ‗B‘
(BKN/NWR)
Katar Singh wala to
Bhatinda (UMB/NR)
Katar Singh wala to
Bhatinda Cantt.
(UMB/NR)
Jhakhal to Gurney
(UMB/NR)
Jhakhal to Jamalpur
Saikhon (UMB/NR)
Palwal to Rundhi
(AGC/NCR)
Tapri to Saharanpur
(UMB/NR)
Tapri to Khanalampura
(UMB/NR)
Meerut to Kharkhauda
(MB/NR)
Ghaziabad to Maripat
(ALD/NCR)
Ghaziabad to Mehrauli
(MB/NR)
Mohri to Ambala
(UMB/NR)
Khalilpur to Rewari
(JP/NWR)
Gokulgarh to Rewari
(JP/NWR)
Rohtak to Lahli
(BKN/NWR)
1.3 Following stations are the most of Major stations are being served under Delhi division:
Delhi Hazrat Nizzamuddin
New Delhi Faridabad
Meerut Palwal
Muzzafar Nagar Kurukshetra
Delhi Sarai Karnal
Gurugram Panipat
Rohtak Sonipat
33
1.4 GEOGRAPHICAL AND TROPOGRAPHICAL FEATURES OF DELHI DIVISION
The Delhi Division of Northern Railway is spread over the following districts of Delhi,
Haryana, Punjab & Uttar Pradesh states:-
S.No. District State S.No. District State
1. New Delhi Delhi 17. Gurugram Haryana
2. Outer Delhi Delhi 18. Rewari Haryana
3. East Delhi Delhi 19. Fatehabad Haryana
4. North East Delhi Delhi 20. Mansa Punjab
5. South Delhi Delhi 21. Bhatinda Punjab
6. West Delhi Delhi 22. Kaithal Haryana
7. North West Delhi Delhi 23. Kurukshetra Haryana
8. North Delhi Delhi 24. Karnal Haryana
9. South West Delhi Delhi 25. Panipat Haryana
10. Central Delhi Delhi 26. Sonipat Haryana
11. Ghaziabad UP 27. Baghpat UP
12. Meerut UP 28. Shamli UP
13. Muzzafar Nagar UP 29. Saharanpur UP
14. Jhajjar Haryana 30. Faridabad Haryana
15. Rohtak Haryana 31. Palwal Haryana
16. Jind Haryana
1.5 RIVERS:
The following major rivers are crossed the Railway track of Delhi Division:-
1. Yamuna River (DLI-DSA, TKJ-B-Panel)
2. Hindon River (SBB-GZB, TPZ-NGL)
3. Markanda River (SHDM-MOY)
4. Dhamola River (MNZ-TPZ)
5. Kali River (BMHR-RNA)
6. Ghaggar River (JHL-HMQ)
7. Bhakra River (TUN-DTN)
Ghaziabad Shamli
34
CHAPTER-2
OBJECTIVE OF DIVISIONAL DISASTER MANAGEMENT PLAN
2.1 The objective of the Disaster Management Plan is to manage serious accidents involving
passengers carrying trains effectively with a view to –
1. Save the life of human being.
2. Minimize the casualties.
3. Assistance to the stranded passengers.
4. Minimize the loss of national properties.
5. Restore the traffic as quickly as possible.
2.2 Divisional disaster Management Plan will contain division specific information.
It will generally contain divisional action plan for dealing with all types of Railway
disaster. It not be restricted only to detailed inventory of Railway and non-railway resources as
envisaged in High Level committee‘s Report on Disaster Management. It should focus mainly
on further new developments of sharing of resources with all stake holders. It should also have,
thereafter, divisional specific information like road maps etc. Information common to all
divisions of a Zonal Railway. Divisional specific information need not be contained in
headquarter DM plan. Divisional DM plan should contain information about the following:-
1. Telephone Nos. including Mobile Nos. of all important railway officials at both Zonal &
Divisional level and telephone Nos. of all stations, block etc.
2. Location of ART & ARME/SPART/SPARME and of adjoining Zonal Railways.
3. Inventory of medical facilities within Division, Doctors, Hospitals, Nursing Home,
Ambulance.
4. Details of District & State Officials.
5. Details of Fire service station.
6. Details of Defense establishment including Army, Navy & Air Force.
7. Details of Helipads/location where a small plane or helicopter can land.
8. Details of social organization/NGOs.
9. Inventory of agencies with earth moving equipment like road crane , bulldozer, boats,
diving equipment etc.
10. Details of skilled divers with their name and contact details.
11. Detail of road transport facilities, distance map superimposed on division map, detailed
road maps etc.
12. Details of forensic personal.
13. List of material ART & ARME.
14. Details of important bridges and its locations.
15. Details of Para military establishments.
16. List of government and private helicopter service providers/their contact numbers.
2.3 Periodical Review of Disaster Management Plans :-
The DM plans is to be reviewed and updated at least once a year, i.e. January. In the
review changes in policy (including the NPDM) issued by NDMA/NEC and by the Central
Governments and Railway Board are to be made. The DM Plans of the state Governments and
of the districts need to be gone into periodically and changes incorporated in the respective DM
Plans of Zonal Railways/ Divisions.
35
2.4 Safety Deptt. – Nodal Deptt For Compilation/Updating of DM Plans:-
Safety department on the Divisional Railways is responsible for compilation of DM Plans
which also need to be reviewed in January every year. These Plans will also to be hosted on the rail-net
server of the zonal railways in an interactive format so that the information can be shared and its
retrieval is simpler.
36
CHAPTER-3
CONCEPT OF DISASTER ON RAILWAYS
3.1 DISASTER RISKS IN INDIA:
India is vulnerable, in varying degrees, to a large number of natural as well as manmade
disasters. 59% of the landmass is prone to earthquakes of moderate to very high intensity; over 40
million hectares (12% of land) is prone to floods and river erosion; of the 7500 km long coastline,
close to 5700 km is prone to cyclones and tsunamis; 68% of the cultivable area is vulnerable to drought
and hilly areas are at risk from landslides and avalanches. Vulnerability to disasters/emergencies of
Chemical, Biological, Radiological and Nuclear (CBRN) origin also exists. Heightened vulnerabilities
to disaster risks can be related to expanding population, urbanization and industrialization,
development within high-risk zones, environmental degradation and climate change.
3.2 Definition of a Disaster on Railways:
Based on the definition of the Disaster Management Act 2005 and Ministry of Railways vide letter No
2003/Safety(DM)/6/2 Pt. dated 06-01-09, has adopted the following definition of Railway Disaster:
“Railway Disaster is a serious train accident or untoward event of grave nature, either on
railway premises or arising out of railway activity, due to natural or man-made causes, that may lead
to loss of many lives and/or grievous injuries to a large number of people, and/or severe disruption
of traffic etc, necessitating large scale help from other Government/Non-government and Private
Organizations”.
3.3 Disaster defined in Railways‘ context:
The concept of a Disaster was, till the year 2005, not adequately and comprehensively defined
on Indian Railways. It was accepted that a Disaster situation implies, on the railways, to cover only
cases of serious rail/train accidents. It was, perhaps, due to this anomaly as late as the year 2008, even
CAG‘s report on DM on Indian Railways has broadly adopted this fact in the concept of disaster and
has gone to examine the relief/rescue/mitigation and preparedness of Indian Railways based on the
earlier concepts and has reviewed the facilities for handling disasters available with the Railways only
on the report/recommendations of the HLC on DM.
The definition of DM as given by the Government of India was legislated for the first time in
the Disaster Management Act, 2005. The broad principles of disaster for any department of the
government changed to the concept of any incident which could not be handled with alone by that
department i.e. if it was beyond the coping capacity of a particular department, the incident could be
termed as a disaster. With this came the concept of the departments of Government of India as also the
State governments required to join hands to extend whatever facilities were available with them to
provide relief/rescue and mitigation on the occurrence of a disaster.
In the DM plan of Indian Railways, this concept of disaster, which has now evolved, has been adopted.
While this Disaster Management Plan is a comprehensive document, more detailed guidelines where
required will be laid down by Railway Board/Zonal Railways/ Divisional Railways on specific topics
under the overall philosophy of Disaster Management laid down in this document.
3.4 Strengths of the Railways to handle a Disaster:-
In handling disasters, Indian Railways is in a unique position as it has a number of strengths not
available with many other departments of Government of India. These include:
Railway‘s own Communication Network.
37
Operating Control on each Division linked with each Station.
Territorial Army Units.
Uniformed force of RPF/RPSF
Railways own Medical Infrastructure
Civil Defense Organization
An army of gang men spread out all over the Indian Railways.
Scouts and Guides
Dedicated Rescue/Restoration and Medical Equipment on Rails.
Each of the above can be made use of to handle adversities depending upon requirement to
handle the disaster.
3.5 Railway‘s short comings to handle Disaster:
There are, however, a few inadequacies in the Railways own resources which are very essential
for handling a specific type of Disaster as under:
Absence of Tunnel rescue equipment –in case of collapse of or mishap in a Tunnel,
expertise and related equipment on this aspect is lacking.
Non-availability of trained divers for extrication of passengers and/or casualties (dead
bodies and drowning/drowned passengers) from rolling stock fallen down in
sea/river/lake etc.
Non-availability of cranes operated from a ship/barge for lifting of the coaches/bogies
from a water body.
Ability to handle a CBRN Disaster and major fire.
Limited resources to handle a terrorist attack on a train and/or a station, other railway
premises etc.
In such scenario Indian Railways seek assistance from NDRF/ SDRF/ Armed forces/
Navy/Government /Non-government agencies.
3.6 Nodal department for Policy Formulation on DM on Indian Railways:
The preparation of the Disaster Management Plans on Indian Railways and on the Zonal
Railways in co-ordination with the different Departments of the Railway, other Central/State Govt.
agencies, NGOs, Private agencies, etc. has to be done by the Safety department in the Railway Board,
on the Zonal Railways and Divisions.
The Hospital DM plans and the Security arrangements (drills etc) shall be prepared and
coordinated by the Medical and the Security department respectively.
The Management of Floods, Cyclones, Earthquakes, Landslides, etc, and preventive action/
mitigation shall be coordinated by the Civil Engineering Department.
The Rescue and Restoration centric DM including preparation of plans and procurement of
specialized equipment and rescue centric training of personnel has to be coordinated by the Mechanical
38
Department.
3.7 Authority to declare a Disaster on Railways:
Railway Board has nominated GM, AGM or CSO (when GM/AGM are not available) of a Zonal
Railway for declaring an untoward incident as Railway Disaster. With the adoption of the above
definition of Railway disaster, it needs to be appreciated that not only a serious train accident may turn
into a Railway disaster, if not handled and managed properly, there may be many more Railway related
events which may not even involve human lives but may turn into disasters for which necessary
prevention and mitigation measures are to be taken by the Railways before hand. Zonal Railways will
ensure that prevention, mitigation, preparedness, rescue and relief related issues covering all types of
disasters affecting railway system are addressed and their details are also appropriately incorporated in
their Disaster Management plans.
39
CHAPTER 4
ACTIONS TO BE TAKEN DURING SERIOUS ACCIDENTS
DRM will inform civil authorities & Police Deptt. of concerned district to rush to help. He will
ask for the medical team also from state Govt. DRM will demand for NDRF battalion through HQ and
Rly Board, if required for relief & Rescue operation as they are Medical First Responder (MFR).
4.1 ACTIONS AT THE SITE
4.1.1 Golden Hour: If a critical trauma patient is not given definite medical care within one
hour from the time of accident, chances of his ultimate recovery reduces drastically,
even with the best of Medical attention thereafter. This one hour period is generally
known as The Golden Hour. During this Golden Hour period every effort should be
made to :
(i) Render definite medical care to the extent possible preferably by qualified
medical practitioners.
(ii) Stop bleeding and restore Blood Pressure.
(iii) Persons under shock should be relieved of shock immediately.
(iv) Transport casualties to the nearest hospital so as to reach within this Golden
Hour period.
For being effective, any Disaster Management system should aim at recovering
as many critical patients as possible and rushing them to hospital within this period.
4.2 Disaster Syndrome:
A victim's initial response following a Disaster is in three stages, viz. Shock stage, Suggestible
stage and Recovery stage. These initial responses are called Disaster Syndrome.
(i) Shock stage: In which victims are stunned, dazed and apathetic.
(ii) Suggestible stage: In which victims tend to be passive but open to suggestions
and willing to take directions from rescue workers and others.
(iii) Recovery stage: In which individuals may be tense and apprehensive and may
show generalized anxiety.
4.3 Different phases of Disaster Response:
Disaster Response in case of a railway accident constitutes of 3 phases. These 3 phases are
determined both by the time factor, as also by the extent of specialized assistance available. Firstly, it
begins with the spontaneous reaction of men available on the train at the time of the accident.
Thereafter the second phase continues with contributions made in rescue and relief work by men and
material available locally in nearby areas of the accident site. the third and longest phase consists of
meticulously planned action by trained DM teams who arrive at the accident site to carry out rescue
and relief operations.
40
The first phase which is of shortest duration last for about half an hour. It is an amateurish,
poorly equipped effort; but is nevertheless the most important phase. In most cases, this is the only
help available for a major part of the ‗Golden Hour‘.
The second phase which is of 2-3 hrs. duration is comparatively less amateurish and much
better equipped. Their contribution is vital since the ‗Golden Hour‘ period comes to an end during the
working of this group. How many critically injured passengers can finally be saved depends solely on
the efficiency of this group.
The last and final phase of Disaster Response by railway‘s DM team continues for a few days.
It comes to an end not only with the restoration of traffic but with the departure of most relatives and
next of kin from the accident site and disposal of all bodies. Few of the grievously injured who
continue to be hospitalized for comparatively longer spells are then the sole responsibility of railway‘s
medical department.
With the above scenario in mind, it is necessary to take firm and quick decisions to save lives
and property. To achieve these objectives Railways have a well—defined action plan that is
successfully executed by the coordinated efforts of different disciplines, all of Whom function as a
team. The three groups which are active during the above mentioned 3 phases of Disaster Response
may be classified as follows:
(i) Instant Action Team (IAT)
(ii) First Responders (FR)
(iii) Disaster Management Team (DMT)
4.4 First Aid in Emergency:
a) Order of priority for dealing with and helping injured passengers should be as follows:
Unconscious,
bleeding excessively,
having breathing problems,
grievously injured,
in a state of shock,
having fractures,
Simple injured.
b) For assessing and handling injuries, acronym DR ABC is to be followed.
i) D — DANGER: Look for danger. Make sure that no further danger exists either for the
patient or for the First-Aid.
ii) R — RESPONSE: Check for consciousness. Call by his/her name, slap, pinch and
shake gently. If there is no response, then it means that the patient is unconscious.
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iii) A — AIR WAY: Clear the airway (Trachea). If patient is unconscious, then the airway
may be narrowed or blocked making breathing impossible. This occurs due to several
reasons. Mass food particles or foreign body in the air passage; or the tongue may have
sagged back and blocked the air passage.
To open the airway lift the chin forward with the fingers of one hand while
pressing the forehead backwards with the other hand, now the tongue comes forward
and the airway is cleared. To clear the other objects in the mouth press the Jaw, open the
mouth put your fingers or a clean cloth in the mouth and clear the things. Now the air
passage is clear.
(iv) B — BREATHING: Check for Breathing. Keep the back of your fingers near the nose
of the patient. You can feel the warm air (or) keep your ear near the nose and look for
the movement of chest, listen to the sound from the throat and feel the warm air from
the nose.
(v) C — CIRCULATION: Check the pulse. Normally we check the pulse at the wrist;
however, sometimes it is not felt because of severe bleeding. So, it is better to check the
pulse at neck. (Carotid Pulse).
After checking DR ABC, there may be two possibilities.
If patient is breathing, has circulation but is unconsciousness, immediately turn
him to Recovery position and transport to hospital.
If the patient has failure of breathing and circulation, then immediately start
CPR (CARDIO PULMONARY RESUSCITATION) the important life saving
technique in First Aid.
To revive the lungs you have to give artificial respiration by mouth to mouth
(Kiss of Life) method. Lift the chin forward and press the jaw open the mouth with one
hand and close the nose with other hand keep your mouth on the casualty‘s mouth and
blow.
4.5 RECOVERY POSITION -
Recovery position is the safest position for unconscious patients. Normally we keep the patient
in a supine position. However, in case of unconscious patients, it is a very dangerous position because
the tongue can fall back and close the airway or saliva and other secretions may get into windpipe. To
avoid that, turn the casualty into RECOVERY POSITION and transport to hospital.
42
Sometimes, you may not be in a position to do First Aid due to tense situation. In such
circumstances at least turn the casualty to RECOVERY POSITION, which would help to save
many precious lives.
4.6 CPR (CARDIO PULMONARY RESUSCITATION)-
If the patient has failure of breathing and circulation, then immediately start CPR (CARDIO
PULMONARY RESUSCITATION) the important life saving technique in First Aid.—LPR
Procedure may be added.
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CHAPTER 5
Types of Disasters
5.1 Disaster in the Railway context was traditionally a serious train accident, caused by
human/equipment failure, which may affect normal movement of train services with loss of
human life or property or both. This is now extended to include natural and other manmade
disasters. Different types of disasters are described along with a few examples, below:-
(a) Natural Disaster:-
Earthquakes, Floods, Cyclones, Land Slides, Snow Avalanches, Tsunami etc.
(b) Train Accident related Disaster:-
Collisions (with a huge number of casualties), Train marooned (flash floods),
derailments on a bridge over a river and coaches falling down, train washed away in cyclone,
derailment of a train carrying explosives or highly inflammable material, tunnel collapse on a
train, fire or explosion in trains, and other miscellaneous cases etc. which may affect normal
movement of train services with loss of life or property or both.
(c) Manmade Disasters:-
Acts of Terrorism and Sabotage, i.e. causing deliberate loss of life and/or damage to
property, which includes :-
Sabotage: Sabotage causing deliberate loss of life and/or damage to property.
Setting a Train on fire, Railway installations etc., bomb blast at Railway Station/Train,
Chemical (Terrorism) Disaster, Biological, Radiological and Nuclear Disaster.
Placing of obstructions on track to cause disruption to traffic.
Tempering with railway fitting to cause accidents.
5.2 Changed Philosophy of Disaster Management in the Railways:
With the enactment of the Disaster Management Act, 2005 and other developments on
the national level, DM philosophy has also changed to adopt the latest concepts.
MODREN PHILOSOPHY
Serious train accidents, not the only events termed as disasters.
Other events, e.g. Internal security related events like terrorist attack at station/train, marooning
of train due to flash flood, disruption to traffic due to natural factors like earth-quake, cyclone,
floods etc.
No more Relief and Rescue Centric.
Holistic Approach adopted to incorporate :-
o Prevention
o Mitigation
o Preparedness
o Rescue, Relief
o Rehabilitation
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Modern Philosophy gives more Emphasis on Prevention and Mitigation as under:
Prevent and mitigate disasters
Audit Existing Systems for Disaster Resistance, Disaster Prevention and Mitigation on the basis
of NDMA‘s self and-prepared guidelines.
Disaster Management in Developmental Planning –New activities should be disaster resistant .
Preparedness, Rescue, Relief and Rehabilitation - Dimensions of DM.
Expertise based response from all stake holders.
Pooling of resources of all agencies, e.g. local administration, community, defence, hospitals
and other Govt. organizations.
5.3 EARTH QUAKE MANAGEMENT
As per the recent categorization, the country has been divided into four zones. Similarly the
Seismic Zoning of Delhi Division, Northern Railway falls in Zone III & Zone IV, i.e. The earthquake
intensity for this zone is between MSK (Medvedev–Sponheuer–Karnik scale) VIII to MSK-IX. The
zone factor for this zone is 0.24. This zone is called as High Damage Risk Zone. Some of the regions
which fall under this zone are Northern regions, North Eastern regions, Delhi etc. low damage risk
zone and moderate damage risk zones. The details of the location of the district according to seismic
zones is given in the Table below and in the map. The city of Ahmadabad, which was badly affected
by the impact of Gujarat earthquake 2001, is also located in the moderate damage risk zone.
5.3.1 Pre Earthquake Disaster Management Plan
Warning and disaster preparedness are the important components of pre-disaster plan.
However, in case of earthquake, there is very little scope of prior warning since the event comes very
suddenly. The critical factors responsible for the high seismic risk zone in India and consequently the
identified six sets of critical interventions have been presented as the six pillars of earthquake
management.
a. Ensure incorporation of earthquake-resistant design features for the construction of new
structures.
S.No. District State Seismic
zone
S.No. District State Seismic
zone
1. New Delhi Delhi IV 17. Gurugram Haryana IV
2. Outer Delhi Delhi IV 18. Rewari Haryana IV
3. East Delhi Delhi IV 19. Fatehabad Haryana III
4. North East Delhi Delhi IV 20. Mansa Punjab III
5. South Delhi Delhi IV 21. Bhatinda Punjab III
6. West Delhi Delhi IV 22. Kaithal Haryana III
7. North West Delhi Delhi IV 23. Kurukshetra Haryana III & IV
8. North Delhi Delhi IV 24. Karnal Haryana IV
9. South West Delhi Delhi IV 25. Panipat Haryana IV
10. Central Delhi Delhi IV 26. Sonipat Haryana IV
11. Ghaziabad UP IV 27. Baghpat UP IV
12. Meerut UP IV 28. Shamli UP IV
13. Muzzafar Nagar UP IV 29. Saharanpur UP IV
14. Jhajjar Haryana IV 30. Faridabad Haryana IV
15. Rohtak Haryana IV 31. Palwal Haryana IV
16. Jind Haryana III
45
b. Facilitate selective strengthening and seismic retrofitting of existing priority and lifeline
structures in earthquake-prone areas.
c. Improve the compliance regime through appropriate regulations and enforcement.
d. Improve the awareness and preparedness of all stakeholders.
e. Introduce appropriate capacity development interventions for effective earthquake
management (including education, training, R&D, and documentation).
f. Strengthen the stakeholders for emergency response capability in earthquake prone
areas. The pre-disaster preparedness for NR is identified as below –
i. Hazard Zone mapping. Mapping of earthquake vulnerable zones and
superimposing details of vulnerable structures, infrastructure, vital installations.
ii. Record detailed inventory of major infrastructures such as Rly. buildings,
Bridges, yards, signaling telecom network, OHE & vital installations like
Workshops, Diesel and Electric loco sheds and Hospitals. Set up assessment
teams comprising of representatives from the Civil, Electrical, Signal &
Telecommunication, Security, Mechanical and Medical disciplines.
iii. Settlement locations and population inventory.
iv. Creation of data-bank of existing structures within Railway Jurisdiction for new
and existing infrastructures need retro-fitment along with Cyclone, flood and
Land slide data in tabular form for reviewing of preparedness.
v. Assessing vulnerability of structures and prioritizing vulnerable structures based
upon structure falling within particular seismic zone, importance of structure.
vi. Developing retrofitting methods. Service of IITs, SERC Roorkee and
independent consultants can be utilized.
vii. Sanctioning of works and undertaking retrofitting to strengthen vulnerable
structures if required.
viii. Medical preparedness to deal with emergency medical response. Medical
preparedness will focus on likely injuries, outbreak of diseases and other post
earthquake health problem including psycho-social trauma. Mock drills to be
organized.
ix. Adequate training /exposure of Railway officials to earth quake resistant design,
construction, retrofitting, knowledge of various codes, manuals, articles etc on
earth quake resistance technique. Interaction with other agencies like, IITs,
SERC Roorkee, CBRI, CRRI etc.
x. Tie up should be made with State DMAs and through them other local
military/Para military units and public hospitals.
5.3.2 Emergency Response Plan
i. In the event of an earthquake striking some area, the IMD and GSI seismic observation
centers give the exact location of the epicenter and the intensity of the earthquake on the
Richter scale. With this information in hand, the disaster emergency squad will make an
immediate visit to the spot of the affected area for a quick on-site assessment of the
situation. Simultaneously, there will be a public announcement about the epicenters and
probably affected area and the intensity of the earthquake. The emergency squad on
ground shall take video photographs of the affected area. The on-site visit and
assessment shall be completed within hours and such news will be broadcast through
All India Radio and Door Darshan as well as through Rly. Communication network and
other means for information to the public and also to the people in the affected area.
ii. The information on affected area as well as the first assessment of the emergency squad
will be immediately super-imposed in the hazard zone map. The Control Room at the
particular affected areas as well as the Central Control Room will be put under red alert
within the shortest period after the earthquake strikes.
iii. A good pre-disaster preparedness plan results in a very good emergency response plan
in the time of need.
46
5.3.3 SEVERITY IDENTIFICATION :
Measure of intensity of earthquake according to Modified Mercalli (MM) scale and its possible
impact is given below:
MM scale
(intensity of earthquake)
Measure of intensity described in terms of possible impact
I Not
perceptible
Not felt, registered only by seismographs. No effect on objects. No
damage to buildings.
II Hardly
perceptible
Felt only by individuals at rest. No effect on objects. No damage to
buildings.
III Weak Felt indoors by a few. Hanging objects swing slightly. No damage
to buildings.
IV Largely
observed
Felt indoors by many and felt outdoors only by very few. A few
people are awakened. Moderate vibration. Observers feel a slight
trembling or swaying of the building, room, bed, chair etc. China,
glasses, windows and doors rattle. Hanging objects swing. Light
furniture shakes visibly in a few cases. No damage to buildings.
V Fairly strong Felt indoors by most, outdoors by few. A few people are frightened
and run outdoors. Many sleeping people awake. Observers feel a
strong shaking or rocking of the whole building, room or furniture.
Hanging objects swing considerably. China and glasses clatter
together. Doors and windows swing open or shut. In a few cases
window panes break. Liquids oscillate and may spill from fully
filled containers. Animals indoors may become uneasy. Slight
damage to a few poorly constructed buildings.
IV Strong Felt by most indoors and by many outdoors. A few persons lose
their balance. Many people are frightened and run outdoors. Small
objects may fall and furniture may be shifted. Dishes and glassware
may break. Farm animals may be frightened. Visible damage to
masonry structures, cracks in plaster. Isolated cracks on the ground.
VII Very strong Most people are frightened and try to run outdoors. Furniture is
shifted and may be overturned. Objects fall from shelves. Water
splashes from containers. Serious damage to older buildings,
masonry chimneys collapse. Small landslides.
VIII Damaging Many people find it difficult to stand, even outdoors. Furniture may
be overturned. Waves may be seen on very soft ground. Older
structures partially collapse or sustain considerable damage. Large
cracks and fissures opening up, rockfalls.
IX Destructive General panic. People may be forcibly thrown to the ground.
Waves are seen on soft ground. Substandard structures collapse.
Substantial damage to well-constructed structures. Underground
pipelines ruptured. Ground fracturing, widespread landslides.
X Devastating Masonry buildings destroyed, infrastructure crippled. Massive
landslides. Water bodies may be overtopped, causing flooding of
the surrounding areas and formation of new water bodies.
XI Catastrophic Most buildings and structures collapse. Widespread ground
disturbances, tsunamis.
XII Very
catastrophic
All surface and underground structures completely destroyed.
Landscape generally changed, rivers change paths, tsunamis.
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5.3.4 Post-Earthquake Operations and Inspections
The response of railway tracks and bridges to an earthquake would depend on distance from
epicenter and nature of attenuation. The post-earthquake train operations in the region shall be
cautiously started.
5.3.5 Operations
After an earthquake is reported, the operating department shall notify all the trains and engines
within 150 km radius .of the reporting area to either stop or run at restricted speed of 10 KMPH
(depending upon intensity reported from the area) until magnitude and epicenter (and corresponding
response level) have been determined by the Senior Divisional Engineer of the section. After
determination of the magnitude and epicenter, response levels given in Table 1 and 2 will govern the
operations.
Table-1: Specified Radius of Different Earthquake
Earthquake Magnitude (Richter) Response Level Specified Radius
0 -4.99 I No action
5.0-5.99 II 80Km
6.0-6.99 III
II
160Km
240KM
7.0 or above III
II
*
*
As directed by CBE, but not less than the radius specified for Earthquakes of magnitude
between 6.0 — 6.99 of Richter scale
Table-1: Details of Response Level
Response Level Details
I Resume maximum operation speed. The need for inspections
will be determined by Sr.DEN responsible for maintenance of
P.Way
II All trains and engines will run at restricted speed of 30 KMPH
over all major, important and girder bridges within the specified
radius of the epicenter until inspections have been made by
PWI, and ADEN and appropriate speeds established by
consulting sectional Sr.DEN.
III All trains and Engines within the specified radius of the
epicenter must stop and may not proceed until proper
inspections have been performed by PWI or Asst PWI or BR1
or ADEN and appropriate speed restrictions established by
consulting Sectional Sr. DEN for damaged bridges and other
locations. On ail important and Major bridges, before relaxation
of the speed to normal, detailed inspection should be carried out
by Sectional Sr. DEN and an Engineer deputed by CBE
together.
5.3.6 Post-Earthquake Inspection: The following list provides a general guideline for an
inspection procedure:
5.3.7 Track and Roadbed
During the post -earthquake inspection, following items shall be observed:
Line , surface and cross level irregularities caused by embankment slides or liquefaction
48
Track buckling or pull apart due to soil movement.
Offset across fault rupture.
Disturb ballast.
Cracks or slope failures in embankments.
Slides and /or potential slides in cut, including loose rocks that could fall in an
aftershock.
Scour due to‗ tsunami in coastal area Potential for scour or ponging against
embankment due to change in water course.
5.3.8 Bridges
Following an earthquake inspector may needs to travel by rail between bridges. River bed may
get flooded, hence to quickly reach the bearing; alternate access route shall be made. In steel bridges
following shall be observed carefully.
Displaced or Damaged bearing.
Stretched or broken anchor bolts.
Distress in viaduct tower
Buckled columns or bearing.
Displaced substructure elements
Concrete bridge inspection shall include the flowing:
Displacement of bearing.
Displaced substructure elements .
Cracks in superstructure
Cracks in substructure.
Inspection team shall also look for items which may fall on track. At an ROB , attention shall
be given to reduced span at bearing , damaged to column and Restrainer system. If there area adjacent
building to railway track , then such buildings shall also be inspect to ensure if they withstand
aftershock. Inspection team shall also look for damage to the power lines passing over the track .
5.3.9 EARTHQUAKES - Do's and Don‘ts
Pre Disaster Management for an Earthquake
Repair deep plaster cracks in ceilings and foundations.
Get expert .advice if there are signs of structural defects.
Anchor overhead lighting fixtures to the ceiling.
Follow BIS codes relevant to your area for building standards
Fasten shelves securely to walls.
Place large or heavy objects on lower shelves.
Store breakable items such as bottled foods, glass, and china in low, closed cabinets
with latches.
Hang heavy items such as pictures and mirrors away from beds, settees, and anywhere
people sit. Brace overhead light and fan fixtures.
Repair defective electrical wiring and leaky gas connections. These are potential fire
risks.
Secure a water heater, LPG cylinder etc., by strapping it to the wall studs and bolting it
to the floor.
Store weed killers, pesticides, and flammable products securely in closed cabinets with
latches and on bottom shelves.
Identify safe places indoors and outdoors.
Under strong dining table, bed Against an inside wall
Away from where glass could shatter around windows, mirrors, pictures, or where
heavy bookcases or other heavy furniture could fall over In the open, away from
49
buildings, trees, telephone and electrical lines, flyovers, bridges
Educate yourself and family members
Know emergency telephone numbers (doctor, hospital, police, etc)
5.3.10 A Disaster emergency kit containing following items will be ready in ART/ARME
Battery operated torch
Extra batteries
Battery operated radio
First aid kit and manual
Emergency food (dry items) and water {packed and sealed)
Candles and matches in a waterproof container
Knife
Chlorine tablets or powdered water purifiers
Can opener.
Essential medicines
Thick ropes and cords
5.3.11 Emergency communication plan
1) In case family members are separated from one another during an earthquake (a real
possibility during the day when adults are at work and children are at school), all
possible efforts will be made for reuniting after the disaster.
2) Ask an out-of-state relative or friend to serve as the ‗family contact‘ after a disaster; it's
often easier to call long distance. Make sure that everyone in the family knows the
name, address, and phone number of the contact person.
5.3.12 What to Do during an Earthquake
The trains will be stopped immediately and soundness of all track structures, bridges, plat
forms, buildings, OHE installations & its resumption of normal train service in the earthquake affected
area.
5.4 FLOOD MANAGEMENT
Flood is the most common and widespread of all natural disasters. India is one of the highly
flood prone countries in the world. Around 40 million hectares of land in India is prone to flood as per
National Flood Commission report.
The coastal area of Northern Railway comes under the influence of Eastern and south West monsoon.
A large area are prone to cyclone and heavy intensity of rain fall. The recent flood in different section
damaged the Railway bridge/track.
5.4.1 EFFECT OF FLOOD-
Damage to embankment including breaches / wash away of embankments thereby
affecting Railway track.
Rain due to sudden cloud burst resulting in flooding of the Railway track causing sink
age or washing away of track, damaging track components which effect the level and
alignment of Railway line and consequently affect the safety of travelling public and
disruption to traffic and communication.
Washing-away or damage bridges, piers, abutment and other components of bridges.
Inundate the Railway colony at low level.
50
5.4.2 INFORMATION AND FLOOD MONITORING SYSTEM:-
Regional Meteorological Centre, located at New Delhi under the administrative control of the
Indian Meteorological Department, is responsible for issuing telegrams of warning whenever there is
expectation of heavy rainfall. The condition under which warning for flood is issued when amount of
rain fall is expected above 75 mm in 24 hours. The warning telegram is issued by I.M.D at New Delhi
to the Chief Controllers of all the Divisions in Northern Railway. In case of failure of DOT
communication system during bad weather, Microwave network of Railway or police wireless systems
or satellite phones are used for the purpose.
5.4.3 Action taken before flood :-
Co –ordination with Meteorological Department for advance information.
Data base for RAT/RAW/Vulnerable bridges on top sheet and information on approach
road to location.
Identification, Inspection and Attention to RAT/RAW & bridges.
Co-ordination with state Government officials over phone/hot line/satellite phones.
Flood monitoring system in addition to patrolling.
Adequate prevention by executing anti erosion works of tracks, formations, bridges etc.,
improvement to water ways of bridges in track formation, and with Monsoon Reserve.
Materials required for flood prevention /management like Empty Cement Bags, sands,
boulder etc are stocked and also the sources from where they can be arranged at short
notice in case of dire necessity is clearly identified with all details.
Development of flood shelters for staffs and passengers at suitable locations in the area
prone to repeated floods.
Emergency response team on floods. Emergency equipments and relief logistics.
Medical preparedness plan.
5.4.4 PRE-FLOOD PREPARATION -
A. ENGINEERING DEPARTMENT:
i) Safety Measures for track during heavy rain:- Gang Patrol during monsoon to detect
damage to Track and bridges as per IRPWM Para 1124.
ii) Night patrolling during monsoon to detect damage such as breaches, settlements, slips as
well as scours and immediate action is to be taken to protect the track. Posting of
stationary watchman may be considered.
iii) If it is found that water level has a rising trend to danger level on a river bridge,
immediate action to be taken to control /divert the passenger carrying train or impose
speed restriction if the situation permits. Constant monitoring is to be done at Officers
level.
iv) Daily patrolling by Key man to inspect entire track daily on foot and take immediate
action in cases of any unusual occurrences like heavy rain, flood and land slides.
v) Deputing Watchman at vulnerable location like bridges, flood cause-way etc , to provide
safety of Railway track.
vi) Check the availability of materials which should be kept at strategic location in Northern
Railway at all time are shown in Annexure -6.
vii) Choked drains in the Railway colony to be cleaned before monsoon so that rain water
can freely flow and the Railway colony is not submerged in water.
51
viii) Materials required for flood management like empty cement bags, sand, boulder, cinder
etc is stocked at strategic location and also the source from which it can be arranged at
short notice in case of dire necessity clearly identified.
ix) Standing arrangements on ―whenever required‖ basis should exist for supply of adequate
rake loads of steel plant slag and Public and Private sector steel plant and quarry dust
with ballast from contractors.
x) As restoration of traffic after flood often requires heavy handling of earth, availability of
heavy earth moving machinery viz. Procleans, JCBs and Pay loaders etc., should be
identified in the nearby town with firm / Owners name, address and telephone no so as
to hire and mobilize them as and when necessity arises.
xi) Standing contract with 100% option clause may be entered into on annual basis from
strategic quarry dust and boulder supply locations etc.
LIST OF STORES AND STORAGE LOCATIONS.
Since the time available between initial warning and up to the actual occurrence of flood and
its damages/disruptions is often very short, pre-emptive action is essential to ensure adequate
preparedness in terms of stores and equipments necessary to deal with the disruption/damages.
B. STORES DEPARTMENT.
Stores Department will ensure stock of items with quantities given in Annexure-5. The
locations for stocking of these materials shall be at stores in Northern Railway which are
accessible by rail as well as road.
C. ELECTRICAL DEPARTMENT.
The items, quantity and location of electrical materials to be kept ready as pre-flood
measure at annexure 7. In addition to these materials, the location of additional generator cars
should be identified in advance so that they can be requisitioned from other Division/Railway in
case of necessity.
D. MECHANICAL DEPARTMENT.
Mechanical Department during pre- flood preparation need to identify about 18 over
aged (fit to run) Eight/four wheeler tank wagons suitable for loading drinking water and made
available for loading and movement.
E. S&T DEPARTMENT.
During flood the communication link is cut off. In such cases VHF sets for short
distance communication and satellite phones for long distance communication are the only
means available for exchange of vital information. Following pre-flood arrangement should be
made:-
i) Availability of emergency generator for charging of VHF sets at all nominated stations
with adequate fuel.
ii) The satellite phones should be kept in working order at ART/DLI, Divisional Control
Offices of DLI as well as all other strategic locations.
iii) Spare 5 & 25 W VHF sets complete with battery and antenna to the extent of 25% of
total sets provided in division should be available with SE/T/Wireless in-charge as well
as all other strategic locations on Delhi .
iv) One extra DG set along with 02 number of 20 liter capacity jar ken full with fuel should
be stored at three convenient locations)
F. MEDICAL DEPARTMENT.
Railway Medical Department will be prepared for management of flood casualties.
Intravenous (IV) fluid, oxygen, dressing materials, tetanus, toxic, antibiotics, vaccines, anti
snake venom and anti diarrhea drugs will be the most commonly needed medical resources.
52
These medicines should be stored in the divisional Railway hospitals and health units
over Northern Railway.
Medical Department will keep the following items in stock at the location indicated
against each as preparedness for flood even during pre-flood season. Material Quantity. Location.
Chlorine tablets 01(one) Lac DLI, PNP, ROK, GZB, GGN, MTC Bleaching powder 50(Fifty) Bags
5.4.5 ACTIVITIES DURING FLOOD.
Opening of Control Room at Zonal HQ and Division to be managed by Operating Department
round the clock in shifts.
First priority, during flood, is to protect the travelling passengers in the train passing through/
near the affected zone. Whenever incident of flood occurred in any Railway area the respective DRM
of the division should immediately take the situation under control and pass order to the different
department to take necessary relief and rescue measures for the passengers of the affected train.
Local Law and order authorities may be kept in touch as in flood affected Zone, the local public
sometimes take shelter on embankment making movement of train difficult. Adequate patrolling staff
with PA systems may be kept in readiness for the purpose.
DRMs are empowered to requisition help from nearest NDRF and ODRAF battalion through
HQ as per Act 2005 for relief and rescue of the passengers in the situation when a passenger train is
washed away partly / fully by flood, where boats and divers are essential.
5.4.6 POST-FLOOD/EARTHQUAKE DISASTER PLAN – (PREPARATION) –
i. After a major disaster, the first priority is to provide relief and medical aid to affected persons to
minimize loss of lives. During the disaster like Gujarat earthquake, roofs of several quarters in
Railway colony had collapsed. A number of families were rendered destitute. During
earthquake others, whose dwellings were intact, preferred to live outside because of fear of
continuing tremors. The water and electric power supply to Railway stations and colonies had
been disrupted. Fortunately, there were no stranded passengers and no trains in mid- section.
Rail infrastructure had been extensively damaged. Communication channels were down and
organization was in disarray as most Officers and supervisors in the affected area were
themselves victims of damage. Movement of men and material for rescue and relief in such
circumstances becomes a challenging task. The Divisional Control office should function under
the direct charge of ADRM. Assistance of headquarters office can be sought for mobilizing
relief from outside the Division also.
A. ACTION BY OPERATING DEPARTMENT.
In the event of severe disaster like flood/earthquake situation when it is not feasible to
continue the normal train operations due to damage at various locations in this Railway, it is
necessary to have a central organization which can receive information, messages and reports
etc., from the affected areas and issue necessary instructions as required. For this purpose a
―Central Emergency Control Office‖ at HQ and Divisional level will be set up. These
emergency control offices shall be opened in the Disaster Resistance Control Room. CPTM will
be the chief emergency officer at HQ and Sr.DOM will be the Divisional emergency officer at
Divisional Level. In addition to this, emergency offices shall be manned by emergency officers
as nominated by GM and DRMs for the round the clock operation at HQ and Division
53
respectively. The emergency offices will work in three shifts of 08 hourly basis as mentioned
below.
i) An Emergency Control Order register shall be opened at HQ and Divisional Level and
every message communicated between HQ, Division and other Officer/Organizations
should be recorded bearing message numbers serially. Making over and taking over
charges should also be recorded in this register along with important remarks if any.
Means of communication if disrupted will be immediately restored (by satellite phone,
VHF & wireless) and made known to all concerned.
ii) Chief Emergency Officer will decide and communicate to the DRMs about the
cancellation, rescheduling and short termination of passenger trains.
iii) Coaching trains should be controlled/diverted so that the trains do not enter the
earthquake affected area, suitable publicity to be arranged. Controlling of trains should,
as far as possible, be done where adequate water supply, lighting, catering and medical
facilities are available.
iv) When control communication is damaged, provision of VHF sets for station to station
for train working on ―paper line clear‖ should be made till more permanent arrangement
is arranged.
v) Cancellation/diversion of trains should be widely announced through News Papers, TV,
News Channels, All India Radio and Public address system.
vi) Movement should be done on top priority for restoration material, equipments, labors
and other items for restoration work as demanded by site officials.
B. ACTION BY COMMERCIAL DEPARTMENT
i) All commercial staff should guide the passengers and volunteers, whether they are on a
running train or at station when train services is affected by earthquake, regarding taking
adequate measures for ensuring their personal safety.
ii) Food and water should be arranged for the entrapped passengers & victims.
iii) Alternative arrangement should be made for the passengers for safe journey to their
destination.
iv) If a passenger train is stranded in the earthquake affected zone, the conductor/TTEs
manning the train should take census of passengers, and try to pass information to the
station at either end through walkie-talkie set, so that information can be passed on to the
Divisional control office.
v) If any passenger is found injured or sick, First Aid should be provided by the
guard/TTEs of the train.
vi) If a Railway colony is affected in earthquake, the victims and residents of the colony to
be shifted to a safe place as quick as possible.
C. ACTION BY MEDICAL DEPARTMENT.
Doctors & Paramedical staffs should be rushed to the site with medical kits,
where the victims and train passengers are entrapped in a train or at a station to provide
Shifts Central Emergency Office Divisional Emergency Office
1st shift 06:00 – 14:00 hrs 08:00 – 16:00 hrs
2nd shift 14:00 – 22:00 hrs 16:00 – 24:00 hrs
3rd shift 22:00 – 06:00 hrs 00:00 – 08:00 hrs
54
medical help.
D. ACTION BY ENGINEERING DEPARTMENT
i) The Officers and staff should proceed immediately to affected zone as soon as
information received equipped with satellite phone and VHF set to give precise
information to control office regarding;
a). Nature of damage/obstruction to track & colonies with location.
b). Possible method /system for restoration.
c). Maximum resources required for taking out the victims,
d). Whether or not a light vehicle can be used for the same.
e). Likely time to clear the victims trapped under debris from location by repairing of
the damaged/ removing the obstruction.
ii) In circumstances when substantial portion of the track installations get blocked under
debris, Vehicles/helicopters shall be hired locally to navigate across the affected area to
assess the damage.
iii) Based on the damage report and restoration strategy, priority and sequencing of
movement of available materials on wheels (e.g. boulders, earth moving machinery,
bridge girder and cranes etc) and labor should be quickly chalked out and conveyed to
the Traffic personnel at Central Control and respective Divisional control.
iv) Heavy Earth Equipment, road cranes etc., may be requisitioned as per requirement from
the sources within the Division and outside.
E. ACTION BY ELECTRICAL DEPARTMENT.
i) Damage caused to electrical installations is to be assessed location wise. For this
purpose, competent officials shall be deputed to obtain detailed assessment of the
damages. Supervisors and staff should be deputed with necessary materials and tools
either by rail or by road for restoration work for supplying Power to affected area and
lighting arrangement for rescue and restoration.
ii) In case of power failure at station where trains are controlled, temporary lighting may be
arranged with portable DG set.
F. ACTION BY MECHANICAL DEPARTMENT.
i) The ART/ARME staff and crane with crane driver will be kept ready to rush to duties at
minimum notice whenever required.
ii) Drinking water, readymade food items shall be kept ready on ART/ARME. ARTs will
be equipped with battery operated lamps and portable generator with adequate provision
for 120 hours.
G. ACTION BY SIGNAL & TELECOMMUNICATION DEPARTMENT.
i) S&T department will look after the communication system at affected zone. For this
purpose they will do the following activities:-
ii) Check the 25 W VHF set provided at each station functioning properly & battery is fully
charged.
iii) Check the emergency generator set is functioning properly with adequate fuel.
iv) Check that fuel supply tanks of the generator set have been full filled and adequate fuel
for 72 hrs has been checked.
v) Check and align all Microwave equipment and battery of DG sets with adequate fuel.
vi) Keep MAST riggers, Transport, Fuel ready to attend any disturbance to antenna and
lower mounting.
vii) Telecom channel via alternative routes should be lined up and kept terminated for
55
administrative trunks and control working.
viii) Satellite phones where ever available should be tested and accompanying staff identified
along with battery charging arrangement.
ix) Communication equipment in ART should be tested for proper working order.
x) Check all the Block Instruments and their batteries.
xi) Extend power supply from emergency generator set to Block Battery charger.
H. ACTION BY STORES DEPARTMENT
During restoration, Stores Department shall play a pro-active role in making
emergency purchases preferably by standing Spot Purchase Committee & supplying the
same to the user department at sites.
I. ACTION BY SECURITY DEPARTMENT.
Security personnel will be nominated by Sr.DSC/DSC at following position- a) To accompany the relief material carrying train when ordered.
b) To help commercial & station staff of major station to handle public enquiries.
c) At each station where passenger train is regulated.
d) On heavy vehicle carrying relief materials.
e) At major restoration sites after earthquake work commences.
J. MOVEMENT OF RELIEF MATERIALS.
CPTM will order the special train for carrying the relief material. Wide publicity be
given in Press and Media to attract voluntary organization, individuals, NGOs, Medical
practitioners etc to avail the service. The composition and timings will be planned and
published by CPRO.
ii. PROCEDURE FOR ACCOUNTED, AUDIT & FINALIZATION OF ACCOUNTS.
Special Returns by Stockholders after restoration.
All stock holders of all departments in-charge of custody of Railway stores shall submit
a ―Special Return‖ of the materials transaction that took place during restoration.
iii. EMERGENCY PURCHASE OF MATERIALS
Emergency demands placed through HOD‘s notes shall be completed by the Stores
Department through a Spot Purchase Committee.
iv. WORK CONTRACTS- SINGLE TENDER AND HIRING OF MACHINERY.
For restoration of traffic single Tender may be awarded to the competent contractors
who have the exceptional capacity to mobilize machinery and materials. Prior consent of the
General Manager will be taken while processing of the case.
5.4.7 EXTERNAL ASSISTANCE :
Devastation in Earthquake does not get limited to Railway. As such Co- ordination with District
Administration through NDMA, State DMAs is an absolute necessity for both availing and rendering
help.
1. All road transport available outside are generally requisitioned by Civil Administration for
relief supply. Expeditious clearance and delivery of relief material should be planned with
District Administration by Commercial Department. Similarly Engg. Dept. should co-
ordinate with Dist. Administration for debris clearance and track restoration by earth
moving machinery, road cranes, tippers etc., available locally as command of these are
generally taken over by Dist. Administration.
2. Once rail working is restored, movement of relief materials through train is to be co-
ordinate with Dist. Administration by Operating Department.
56
3. Specialized trained staff and equipments for rescue of passengers/ dwellers may be co-
ordinate through State DMA.
4. Provisions for affected families in Railway colonies may not be available for considerable
period. Help of NGOs may be taken to open fair price shops.
5. Help of military/ Para military forces, requirement of boats, divers, helicopters etc., may be
availed through NDMA and State DMAs.
6. Help of Local Hospitals to be co-ordinate through State DMAs and medical Department.
7. Railway may provide mobile Medical facility to staff and civilians by self propelled mobile
medical units(ARME).
5.4.8 Summary of NDMA Guidelines on Earthquakes and floods
Railway
Infrastructure
Earthquake Proneness
Review
Flood Proneness
Review
Railway Track
Formation (Incl. station
yards, bridges/ culverts,
ROBs/RUBs, etc.
Buildings housing
signaling gears like RRI,
SSI etc.
Buildings in open line
maintenance work centers
like loco sheds, Coaching
depots etc.
Station buildings
Control room, other
important office building,
etc.
High- rise residential
buildings, other important
residential buildings.
Railway hospitals
1.
New Construction:
Must be earthquake
resistant.
Existing
Infrastructure
Identify existing
railway infrastructure falling
under various seismic zones.
Review for
earthquake resistance
adequacy based on age,
foundation and other details.
Retrofit/rebuild to
make it earthquake resistant.
Training of
Engineers (at various levels)
Associated with
design and construction of
railway infrastructure.
New Construction :
Railway Station building should
be located in such a fashion that they
are above the levels corresponding to a
100 year frequency or the maximum
observed flood levels. Similarly they
should also be above the levels
corresponding to a 50 year rainfall and
likely subversion due to drainage
congestion
Government offices buildings
should be above a level corresponding
to a 25 year flood or a 10year rainfall
with stipulation that all buildings in
vulnerable zones should be constructed
on columns or stilts.
Railway track at levels well
above the likely flood levels.
Co-ordination with flood/rain
forecasting agencies to get early
warning so as to introduce patrolling.
Speed restriction etc. as per the
provisions in railway‘s SR.
Inspection of Railway affecting
works- to be streamlined and timely
ensured.
Review of waterways for
adequacy and alignment and measures
to modify, if needed.
Status Note on the lessons learnt
from the precious flood situations in the
past 5 years.
Bye- laws for buildings flood
Plains.
Making existing and new
buildings and infrastructure capable of
withstanding fury of floods.
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5.5 Cyclonic Storms:- FORECASTING OF CYCLONE, HEAVY STORMI RAIN-
PRECAUTIONS THEREOF (GR/ SR Para 2.11.01)
In the eventually of cyclonic weather, enunciated in GR/SR 2.11.01 & 15.5/2 should be
followed to save not only the human life but also Railway property.
The stipulations made vide GR/SR 2.11.01 8: 15.5/2 is cited below:—
Precautions to be taken for working of trains during storm and strong wind. i). When the warning message forecasting cyclone, storm of strong wind has been received from
the Meteorological Department and/or there is a reasonable doubt that serious storm is going to
break- out endangering the safety of passengers, trains, etc. the station Master shall, in
consultation with the Guard and the Driver of the Train, detain the train and also refuse to grant
line clear to a train coming to his station until storm abates and he considers movements of
trains safe.
ii). Should a train be caught on the run in cyclone, storm and strong wind of an intensity which, the
opinion of the Driver, is likely to endanger the safety of the train, he shall immediately control
the speed of his train and bring it to s stop at the first convenient place taking care as far as
possible to avoid stoppage of the train at places like sharp curves, high embankments and
bridges (including approaches thereof). In , controlling the speed and brining the train to a halt,
the Driver shall stop his train carefully and without a jerk. He shall restart the train in
consultation with the Guard only after the cyclone, storm proceed.
iii). The Guard and the Driver of the train in cooperation with the railway staff traveling in the train
shall try to see the doors and windows of the coaches are kept open by the passengers to allow
free passage of the wind through the coaches.
5.6 Manmade Disaster: Chemical & Biological Disasters,
5.6.1 What to do during Chemical Disasters: (Bomb threat/Blast at Railway/station/Trains)
The trains will be stopped immediately away from the affected area and clearance will
be ensured from the concerned department before the resumption of normal train service in the
affected area.
National Disaster Management Authority (NDMA) has issued guidelines on the
management of chemical disasters. These guidelines are directed more towards their prevention
and mitigation of their effects, if these happen than on rescue and relief operations afterwards.
Indian Railways have also been transporting chemicals and hazardous materials e.g. petroleum
products (petrol, Naphtha, HSD, etc.), Caustic soda LPG, Chemical manures, Acids etc. These
goods are carried either in Wagons or SLRs or in the Parcel Vans.
Indian Railway‘s Rules for carrying dangerous (hazardous goods) by rail have been
legislated in the ―Railway Red Tariff Rule 2000‖ as per which dangerous goods have been
classified into following 8 classes:
a) Explosives
b) Gases, Compressed, liquefied or dissolved under pressure
c) Petroleum & other inflammable liquids
d) Inflammable solids
e) Oxidizing substance
f) Poisonous (Toxic Substances)
g) Radio-active substances
h) Acids & other Corrosive.
5.6.2 What to do during Biological Disasters
a) The trains will be stopped immediately away from the affected area and clearance will
be ensured from the concerned department before the resumption of normal train service in the
affected area. Biological Disasters might be caused by epidemics, accidental release of virulent
58
microorganism(s) or Bioterrorism (BT) with the use of biological agents such as anthrax,
smallpox, etc.
In recent times travelling has become easier. More and more people are travelling all
over the world which exposes the whole world to epidemics. As our society is in a state flux,
novel pathogens emerge to pose challenges not only at the point of primary contact but in far
removed locations. The Marburg virus illustrates this. The increased interaction between
humans and animals has increased the possibilities of zootoxic diseases in epidemic form.
b) Terror Strike
The trains will be stopped immediately away from the affected area and clearance will be
ensured from the concerned department before the resumption of normal train service in the
affected area.
c) Bomb Blast
The trains will be stopped immediately away from the affected area and clearance will be
ensured from the concerned department before the resumption of normal train service in the
affected area
5.6.3 BOMB DISPOSAL SQUADS OVER DLI DIVISION
The following bomb disposal squads are available in Delhi
District Phone Nos
South West 26152810/801
New Delhi 23361231 Extn. 3705
Delhi 22512201 Extn. 577
North 23962281
Bomb disposal squads over UP, Haryana & Punjab required.
59
CHAPTER 6
FIRE
FIRE ACCIDENTS ON PASSENGER CARRYING TRAINS In the eventually of fire enunciated in GR 6.10. & SR 6.10/1& 6.10/2 should be followed to save not
only the human life but also Railway property.
The stipulations made vide GR 6.10. & SR 6.10/1& 6.10/1 &2 are cited below :-
6.1 A railway servant noticing a fire, likely to result in loss of life or cause damage to property,
shall take all possible steps to save life and property, to prevent it from spreading and to
extinguish it.
6.2 In case the fire is on or advancement to many electrical equipment, the railway servant shall, if
he is competent in handling electrical equipment and specially trained for the purpose, have the
affected part immediately isolated from its source of supply of electrical energy.
6.3 The occurrence of a fire shall, in every case, be reported to the nearest Station Master by the
most expeditious means and the Station Master shall take such action as may be prescribed by
special instructions.
a) In the event of vehicle on a train being on fire the train shall be stopped and the burning
vehicle isolated. A distance of not less than 46 meters will be left between it and other
vehicles on the train. If not prescribed by fixed signals, the train shall be protected in
accordance with G.R.6.03 Should the fire be discovered when the train is near a water
tank or a watering station, the Driver and the Guard shall use their discretion as to
proceeding to that place.
b) In the case of a fire -occurring in a passenger train, safety of passengers is of primary
importance. Further, should a postal van be discovered on fire, every effort should be
made to save the Mail.
c) In an electrically fitted carriage should the wood work catch fire due to a short-circuit
the electric couplers at both ends of the vehicles must be disconnected. If equipped with
dynamo and batteries, the dynamo belt should be removed and batteries disconnected or
the links from the battery fuse boxes removed.
The fire appliances, if available in the train should be made use of in all cases where the fire
has broken in a closed place.
6.4 Sleepers on fire-Guards and Driver on seeing a sleeper or any fire on the wood work of the
line, they must stop at once and extinguish the fire, taking case that it is done effectively and
that nothing is left smoldering when they leave the spot. The nearest Permanent Way
Inspector's Gang and the first stopping station must be advised. The train staff may obtain the
assistance of passersby or villagers to obtain water or assist and may pay, or promise to pay fair
remuneration for their service.
6.5 CAUSE OF FIRE: The presence of Oxygen, combustible substances and heat together causes
fire.
6.6 METHODS OF EXTINGUISHING FIRE:
a) STARVATION — means removing records, furniture and other combustible
substances away from the fire
b) SMOTHERING — means prevention of Oxygen, access of fresh air into fire, using
sand, foam etc., to cover fire.
c) COOLING — means reducing the degree of temperature.
Fire Fighting: There are 9 different types of fire extinguishers:
Water and Foam,
Carbon Dioxide,
Dry Chemical,
60
Wet Chemical,
Clean Agent,
Dry Powder,
Water Mist,
Cartridge Operated and
Dry Chemical.
How to use: i). Carry to the place of fire and keep it up right.
ii). Remove the safety clip.
iii). Strike the knob located in the cap.
iv). Sealing disk of the cartridge gets broken and allows carbon dioxide gas to escape to the
main shell and powder is pushed out.
v). Direct the steam of the powder at the base of the flame.
vi). For effective result stand at about 1.5 to 2.5 meter near the seat of the fire.
vii). Move forward with moving the nozzle rapidly from side to side in sweeping motion.
viii). When using on outdoor fires operate from the up wind side for effective spray.
6.7 GENERAL CAUSES OF FIRE IN RAILWAYS i). Carrying stoves, sigris, gas cylinders, kerosene oil, petrol fire works etc. in passenger's
compartment.
ii). Making fire/using fire near paper, wood, petrol or such inflammable articles.
iii). Lighted match sticks, cigarette ends carelessly thrown.
iv). Short circuits in electrical wirings.
v). Using naked light during authority -token delivery, to the driver, shunting of
inflammable loads, sealing of inflammable wagons.
vi). Use of open fire, smoking near gas/petrol tank.
vii). Non—removal of garbage from pantry car/coaches.
Every one should take all possible precautions to keep away from doing the above mistakes so
that possibility of breakage out of fire can be minimized.
6.8 FIRE — DO's & Don'ts
6.8.1 AVOID
i). Smoking or lighting a flame where it is prohibited;
ii). Throwing of oil soaked jute/cloth carelessly;
iii). Throwing of burning matchstick bidi /cigarettes carelessly;
iv). Do not overload electric circuits in a wagon;
v). Do not allow running of hot axle wagon;
vi). Do not keep explosive materials along with combustible materials;
vii). Carrying of gas stoves, kerosene oil, gas cylinders, kerosene jars, petrol or other
inflammable articles in passenger carrying trains, should be restricted.
6.9 OBEY
i). Be speedy but do not get nervous.
ii). Locate the fire extinguishing substances viz. water bucket with water/sand, fire
extinguishers etc.
iii). Raise alarm.
iv). Inform all concerned to assist in extinguishing the fire.
v). Segregate/remove all valuable properties.
vi). Keep fire extinguisher/water buckets in readiness.
61
vii). Arrange to isolate the source of fire if possible.
viii). Ascertain the type of fire viz. — dry, oil, gaseous, electric and use the right type of
extinguishers. In case of the fire from electricity, switch "OFF" the source.
ix). Do not stand against the wind.
6.10 IMPORTANT
i). Driver, guard passing a section if notices fire of serious nature in a village endangering
life, may stop his train out of course to the next station and shall inform station master
about the fact with KM/Location,
ii). In case of total interruption of communication or as the case may be a train can be
stopped out of course to communicate information asking assistance.
iii). Driver, guard passing through or entering a station if notices fire, need not stop out of
course. Stopping trains where fire may cause damage to train/passenger/goods shall
control their train suitably so that fire can not harm vehicle/wagon and shall take
protection required as per GR 6.03.
iv). But if they notice fire on approaching/passing train on adjacent line shall switch on
flasher light, whistle continuously and exhibit red hand signal till the affected train is
passing. They shall stop their train immediately to the spot where field telephone socket
is provided or to the station whichever comes first to communicate first fire information
to control.
v). When the fire is of serious nature, nearby municipal, private or Railway fire brigade
may be called without delay.
vi). The occurrence of a fire shall be informed to the nearest station by most expeditious
means and the Station Master on receipt of such information shall relay control, IOW,
Divisional Security Officer and other agencies.
6.11 FIRE — WHAT TO DO WHEN
a. In the event of a vehicle on a train being on fire:
i). The train shall be stopped.
ii). The burning vehicle to be isolated, a distance of not less than 45 meters being
left between it and the other vehicles of the train.
iii). The train shall be protected in accordance with GR 6.03 & , if not protected by
fixed signals.
iv). Every effort shall be made to extinguish the fire and to save the wagon labels,
seals and the contents of the vehicle.
v). Earth or sand, if available shall also be used.
vi). In case of fire is discovered when the train is near a tank or a watering station,
the guard and driver shall use discretion to proceed there, but no such attempt
shall be made until the portion of the train in rear of burning vehicle has been
detached.
b. In event of fire on a electric engine/EMU
i). The driver shall immediately switch off the circuit breaker and lower the
pantograph. The train shall then be brought to a stand at once.
ii). After disconnecting the electric supply to the affected circuits, the driver shall
take necessary action to put out the fire.
iii). If fire cannot be extinguished by the above means the driver shall advise the
traction power controller through the emergency telephone to arrange for the
affected section of the over-head equipment to be made dead.
iv). The Guard and any other staff available shall render all possible assistance to the
driver in putting out the fire.
v). Fire extinguishers of an approved type for use on electrical fire shall be provided
on each electrical engine/train and the driver shall make himself familiar with
62
the location and use of these extinguishers. During the periodical inspection of a
locomotive the extinguisher shall be examined by the locomotive inspecting
staff.
vi). Ordinary fire extinguishers or water from a hose pipe shall on no account used to
extinguish fire on live wire or electrical equipment. If the services of the fire
brigade are required, the brigade shall not be allowed to commence operation
until all electrical equipments in the vicinity of the fire have been made dead.
vii). Fire extinguishers which have been used shall be replaced or recharged with
least delay.
c. In the event of a fire on a DMU stock i). The motorman shall immediately switch off the circuit breaker and shut down
the engine. The train shall be brought to stop at once.
ii). The Guard shall give all possible assistance to the driver in putting out the fire.
iii). The fire extinguishers of approved type shall be provided on each motor coach
of DMU when a DMU rake if turned out from the car shed. The CWS in-charge
of the shed shall inspect the fire extinguishers and ensure that these are in good
working condition.
d. When a person's clothing catches fire
i). Approach him holding with the nearest available wrap in front of you.
ii). Wrap it round him.
iii). Lay him flat on the floor, smothering the flames.
iv). On no account should be rush into the open air.
v). Call for assistance.
e. Fire caused by petrol or any other inflammable liquids, acids or gases
i). Segregate the affected wagon, coach or area involved.
ii). On opening a wagon do not enter immediately. You would, thus, avoid fumes
which may be dangerous.
iii). Use DCP Type fire extinguishers and sand and not water or soda acid type fire
extinguishers.
iv). Do not bring naked lights near the site of fire.
v). Inform the nearest Railway or civil fire stations intimating that the fire has been
caused by petrol or any other inflammable liquids or gasses or acids.
f. General Rules for the Treatment for the Burns and Scalds.
i). Avoid handing the affected areas more than is necessary. See that your hands are
as clean as possible by washing them.
ii). Do not apply lotions of any kind.
iii). Do not remove burned clothing & do not break blisters.
iv). Cover the are (including burnt clothing) with a prepared dry sterile dressing if
possible, otherwise clean lint, freshly laundered linen or some similar material
may be used.
v). Bandage firmly except when blisters are present or suspected, in which case
bandage lightly. immobilize the affected are by suitable means.
vi). Treat for shock.
vii). In major case, remove the patient to hospital as quickly as possible. The casualty
will probably require an anesthetic, so that ordinarily nothing should be given by
the mouth. If medical aid is delayed for at least four hours, give drinks of water
to which salt has been added in the proportion of half teaspoon to two numbers,
with the addition of approximately half a teaspoon of bicarbonate of soda (if
available).
viii). In a minor case, give large quantities of warm fluids, preferably weak tea with
sugar.
63
CHAPTER 7
PREPAREDNESS OF DISASTER MANAGEMENT PLAN
7.1 Preparedness by Railways:
RDSO has been assigned the job of collection of data and prepare a plan for developing the
specification etc. for new buildings and identify existing ones which need retro fitment. On the Zonal
Railways and the Divisions the subject is to be coordinated by the PCE and Sr. DEN‘s.
Outline/gist of RDSO action plan should be included in the DM Plan, for implementing by
Zonal Railways, in a given time frame.
RDSO has issued detailed guidelines on seismic design of Railway bridges in January 2015.
Action to be taken by the field staff post earthquake with regard to train operations and inspection of
track/bridges is indicated in the Annexure -II. Gist‘s of these guidelines have to be incorporated in DM
plan of Zonal Railways/Divisions.
Zonal Railways will review new projects as well as the existing infrastructure to fall in line
with NDMA guidelines. The Action Plan, including the prevention and post disaster response for
cyclones, is very similar as for floods. Zonal Railways should also keep the effect of cyclones and
landslides in mind while reviewing preparedness on each item covered under NDMA guidelines. A
multi-disciplinary team comprising various departments such as Civil, S&T, Electrical, Mechanical,
Medical, Security, Personnel and Finance will be constituted for this purpose by the respective Zonal
Railways. Sr.ED/CE/RDSO has been nominated by the Board to monitor this work. CSOs will
coordinate with PCES and other concerned officers to see that necessary action is taken in a time
bound manner which should be part of the disaster management plan of the railways both at the zonal
and divisional levels.
7.2 Salient Features of Disaster Management Act 2005:
Disaster Management Act 2005 has been introduced with a view to provide effective management of
disasters and for matters connected therewith or incidental thereto. The following provisions are
available in this Act:-
1. Formation of National Disaster Management Authority (NDMA) with Prime Minister as
Chairperson and nine (09) other members and an Executive Committee with Secretaries to Govt. of
India as members.
2. NDMA shall have powers to lay down policies, guidelines, planning and co-ordination and
evaluation & monitoring for Disaster Management. There shall be a National Plan drawn up for
disaster management in the whole country.
3. Similar State Disaster Management Authority (SDMA) with Chief Minister as Chairperson and
eight (08) other members shall be formed having power to lay down policies, guide lines and planning
& monitoring at state level. There shall be a state executive committee which shall have Chief
Secretary as Chairperson and four other secretaries as members. A state DM plan shall be made.
Similarly, all Metro, cosmopolitan city must have plan with Mayor or MC as Chair Person.
4. At District level, a District DM Authority with Collector/DC/DM as Chairperson and SP, DMO
and other two Dist. Level Officers as member shall be formed with similar function and a District
Disaster Management Plan shall be drawn.
64
5. Central Govt. will take measures for co-ordination among various DMA, with various
ministries, and Naval, Military and Air Forces for capacity building, preparedness and effective
response. Assistance to State Govt. shall be provided. Every ministry shall take measures as per
guidelines laid down in national plan and prepare their own Disaster Management Plan. Similarly
DMA must have unit branch at adjacent State / City, so that in case of major Disaster then the DMA
activity will not collapse.
6. Similar action will be taken by the State Govt. and local Authorities at State and District levels
respectively.
7. A National Institute of Disaster Management shall be formed for planning, training and
research in the area of Disaster Management.
8. A National Disaster Response Force (NDRF) will be constituted for specialized response to
disasters.
9. The act provides for punishment for obstruction, failure of officer on duty, for contravention of
any order of requisition, false warning, discrimination, etc., by imprisonment or fine or both.
10. Railway Board Vide letter no- 2003/Safety/DM/6/3 dated. 09.11.09, informed that, ―Ministry
of Railway can request NDMA for assistance of NDRF when situation so warrants.‖
11. In case of Railway Disaster, Zonal Railways on request from Divisions or suo-motto may
approach Railway Board, who will request NDMA to direct NDRF Battalions for necessary help.
12. Railway Board Vide letter no- 2003/Safety (DM)/6/3 dated. 27.07.10, informed that, ―Zonal
Railway is directed to advise divisional officers to conduct and take part in the mock drills/ Joint
exercise in co- ordination with the representative of NDMA as also NDRF battalions located nearest to
the divisional offices‖.
7.3 CLASSIFICATION OF A RAILWAY ACCIDENT AS A DISASTER
Disaster in the Railway context is defined as a major train accident leading to serious causalities, long
duration of interruption to traffic and cannot be tackled with own resources but requires help from
other non-Railway resources. This compendium of instructions has been prepared for dealing with
such disasters and not normal train accidents. In case of a serious accident the Administration would
take a conscious decision whether the situation is to be classified as a Disaster or not.
7.4 MEASURES TAKEN FOR PREVENTION OF DISASTER.
i). All locomotives (Electric/ Diesel) have been provided with Speedometers with speed
recorder and VCDs.
ii). Un-Manned level crossings have been replaced with lifting barrier as per TVU and
visibility.
iii). Old distressed bridges have been re-habilitated under RSRC.
iv). Wheel Impact Load Device (WILD) has been installed in some section.
v). Weigh bridges have been installed at every loading places.
vi). Provision for rolling in examination of all coaching trains at important stations.
vii). Measuring of Axle box temperature by -contact thermometers at major stations.
viii). No overdue POH coach is allowed in service.
ix). No crew with overdue PME/RC is allowed to work a train.
x). Booklet of DOs and DON‘Ts has been distributed to all on-board staff.
xi). Crack Teams of Rail Rescue Experts have been formed in each division of this Railway.
65
CHAPTER 8
NODAL OFFICER FOR DISASTER MANAGEMENT & RESPONSFBILITES
8.1 NODAL OFFICER FOR DISASTER MANAGEMENT & RESPONSFBILITES The resources of manpower available with the Railways to tackle the disaster of serious
accidents involving passenger carrying trains and their responsibility:—
1. Divisional Railway Manager is the overall in-charge of the Division and he has also
responsibility for the preparation and implementation of the disaster management plan.
2. Additional Divisional Railway Manager is the next in command who access in the Divisional
Railway Manager‘s activities.
3. Senior Divisional Safety Officers is the officer who leads the safety organization at the
Divisional level. He has responsibility for formation and implementation of the activities
related to the safety in the Division.
4. The authority to order Accident Relief Trains/Accident Relief Medical Equipment Van, Break
Down Crane at the Divisional level is Deputy Chief Controller (Coaching) of the Divisional
Central Control, New Delhi.
Mechanical department is responsible for maintenance of Accident Relief Train and Accident
Relief Medical Van Rolling stock/Breakdown cranes including rail-cum—road mobile emergency
vehicle etc.
Normally, the equipments and materials of Engineering Department, Signal and
Telecommunication department, Mechanical departments, and Electrical (General) departments are
kept ready in the Accident Relief Trains and the concerned departments are responsible for the
maintenance of the equipments kept in Accident Relief Trains for rescue and relief operations.
In Accident Relief Medical Equipment Vans, the equipments and materials of Medical,
Mechanical, Electrical (General), Signal & Telecommunication, and Commercial departments are kept
ready and the concerned departments are responsible for their maintenance for quick rescue and
restoration work.
8.2 Guidelines on Medical Preparedness and Mass Causality Management envisage train
based casualty transport and evacuation system with following highlights:
1. In MCM (Mass casualty Management), wherever required Railways needs to provide
transportation facility for Mass casualty Evacuation (MCE). Where required, ARMVS or
special trains may be run to facilitate relief from the nearest coaching terminal to the disaster
site.
2. The railway disaster plan will provide support to the community and local administration
during mass casualty emergencies. Assistance through Railways‘ infrastructure of Hospitals
etc. has to be provided as and when it is asked for.
NDMA have issued Guidelines on:
1 Management of Chemical Disaster (Industries) April 2007
2 Management of Earthquakes April 2007
3 Formulation of State Disaster Management Plans July 2007
4 Management of Floods January 2008
5 Medical Preparedness & Mass casualty Management January 2008
6 Management of Cyclones April 2008
7 Management of Biological Disasters July 2008
8 Management of Nuclear & Radiological Emergencies February 2009
66
9 Management of Chemical (Terrorisms) Disasters March 2009
10 Management of Landslides and Snow Avalanches June 2009
11 National Policy on Disaster Management October 2009
12 Psycho-Social Support & Mental Health Services in
Disasters
December 2009
13 Incident Response System Guidelines July 2010
14 Management of Tsunamis August 2010
15 Management of Urban Flooding September 2010
16 Drought Management September 2010
17 National Disaster Management Information &
Communication System
February 2012
18 Scaling, type of Equipment and Training of Fire services April 2012
19 Guidelines for Seismic Retrofitting of Deficient Building
and structures
June 2014
20 Guidelines on Management of Hospital Safety February 2016
21 Guidelines on Management of School Safety February 2016
22 Guidelines for Preparation of Action Plan—Prevention and
Management of Heat—wave
2016
Reports by NDMA: NDMA has further issued following Reports (As Broad Guidelines)
1 Revamping of Civil Defence
2 NDMA‘s Functioning
3 Pandemic Preparedness Beyond Health
4 Disaster Response Training at the centre & States
5 NDRF and SDRF
6 Strengthening Safety/Security in Transportation of POL Tankers
7 Threats to Municipal Water Supply and Water Reservoirs
8 Mechanism to Defect, Prevent and Respond to Radialogical Emergencies
9 Management of Dead in the Aftermath of Disaster
10 Minimum Standard of Relief
11 Role of NGOs in Disaster Management
12 Pilot Project on Capacity Building for advanced Trauma Life Support in India
13 Capacity Building in Disaster Management for Government Officers and
Representative of Panchayat Raj Institution and Urban District Level
14 Training Regime for Disaster Response
15 Hand Book for Training and Capacity Building of Civil Defence and sister
Organizations (part -1)
16 Hand Book for Training and Capacity Building of Civil Defence and sister
Organizations (part —II)
17 Managing Crowed of Events and Venues of Mass Gathering
18 Cyclone Hudhud-Strategies and lessons for preparing better & strengthen risk
resilience in coastal regions of India.
8.3 Location, Constitution and Functions:
These have been formed under the Disaster Management Act at 12 selected locations in
the country for dealing with relief and rescue operations related to all types of disasters. The
NDRF consists of battalions of Central paramilitary forces drawn from the Border Security
Force (BSF), Indo—Tibetan Border Police (ITBP), Central Industrial Security Force (CISF)
and Central Reserve Police Force (CRPF) for the purpose of specialist response in disaster
situations. Each Battalion has 6 Companies comprising of 3 teams each. Team comprises of 45
67
men out of each 24 are for Search & Rescue and balance 21 for support functions. Short listed
& trained staff are on deputation in NDRF. Further details are as under:
Annexure-1.
S.No. Name of officers/ Designation
and Location of Deployment
STD
Code Tele(O) Mobile No. Fax Nos.
Hd.
Qrs
DG/NDRF, CGO Complex,
Lodhi Road, New delhi-110003. 011
24369278
24369280 24363261
1.
Commandant, Ist Bn, NDRF,
Patgoan, PO Azara, Guwahati
(Assam).
0361 2840027 9401048790 2849080
2.
Commandant, 2nd Bn NDRF,
Digberia Camp, PO- Badu
Road, Madhyamgram, Barasat,
Kolkata (W.B.).
033 25875062 9434742836 25875032
3. Commandant, 3rd Bn, NDRF,
PO-Mundali,Cuttack, Odisha. 0671 2879710
09439103170
09437964571 2879711
4.
Commandant, 4th Bn, NDRF,
PO-Suraksha Campus,
Arrakonam, Distt. Vellore
Tamilnadu.
04177 246269 09442105169 246594
5.
Commandant, 5th Bn, NDRF,
PO-Vishnupuri Telegaon, Pune
(Maharashtra).
02114 247010 09423506765 247008
6.
Commandant, 6th Bn, NDRF,
Chilora Road, Gandhinagar
(Gujrat).
079 23202540 09428826445 23201551
7.
Commandant, 7th Bn, NDRF,
Bibiwala Road, Bhatinda
(Punjab).
0164 2246193 09417802032 2246570
8.
Commandant, 8th Bn NDRF
Kamala Nehru Nagar,
Ghaziabad, (UP).
0120 2766013 09968610014 2766618
9. Commandant, 9th
Bn, NDRF,
Bihata Patna, (Bihar). 06115 253942 0776288444 253939
10. Commandant, 10th
Bn, NDRF,
Mangalagiri, Vijaywada (A.P.) 0863 2293050 09419217790 2293050
11. Commandant, 11th
Bn, NDRF,
Varanasi, (U.P.). 0542 2501201 09455511003 2501101
12. Commandant, 12th
Bn, NDRF,
Itanagar, (Arunachal Pradesh) 03621 242940 09435483204 242940
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CHAPTER 9
TRAINING
9.1 Training of Railway officials: The training on disaster management being imparted to several
tiers of railway officials through Railway Training Institutes as indicated below:-
S.No. Category of
Officials
Training Methodology & Schedule Frequency of
Training.
1. Divisional SG &
JAG officers
Some of the latest and relevant topics are
to be included in the AMP and MDP
programmers being delivered at
RSC/BRC.
IRITM LKO will also deliver special
module being developed them @ one
every month.
Every SG/JAG
officer need to under
go the module once
every five years
either at RSC as
regular MDP/AMP
course or special DM
module of IRITM.
2. Lower Level
management (SS
& JS officers
including Group
B officers)
Disaster management training to be
imparted at IRITM/LKO @ one course
every month.
Once every five
years.
3. Supervisors of
all frontline
departments
(Mechanical,
Electrical, Engg.
S&T, Traffic,
Comm. &
Operating).
One week course at ZRTIs @ one every
month.
Passing this course is compulsory for
promotion to SE and above.
Once every five
years.
4. Railway staff on
board passangers
carrying trains
(TS, Dy.TS,
TTEs, & catering
staff of
commercial
department,
Coach attendants
and AC
mechanics from
electrical
departments,
some of the
selected coach
cleaners of
Mechanical
departments,
some of the
escorting staff
and catering staff
of contractor
wherever
outsourced).
Disaster Management being a
multidisciplinary effort during field
operations training in groups of such on
board staff is more desirable and
efficient than training them category
wise. Role of on board Railway staff has
been a matter of great criticism in most
of the serious train accidents. On board
staff are the first railway representatives
to respond to any untoward incident and
their empowerment will improve
railways response in a big way. Such
staff to be trained in appropriate
multidisciplinary groups at such locations
in the divisions where there is
concentration of such staff to obviate the
need for their hostel accommodation, non
availability for longer period etc. Such
training can be imparted at the selected
country wide locations to cover
maximum number of staff in short period
of time. This training can also be
imparted in the customer care institute.
Only few select staff of mechanical,
Once every three
years.
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9.2 TRAINING AND MOCK DRILL-Trained manpower is an essential ingredient of any DM
system, mere provision of sophisticated equipment without trained manpower is futile. For
handling on unforeseen situation like managing a Disaster, training of all railway personnel
Electrical, (AC) RPF is to undergo this
training who are deputed to escort trains.
This training will be made mandatory in
a phased manner for any staff to go on-
board a passenger train. The staff of
catering contractor is also to be imparted
this training in phase 2 to coverage their
physical presence.
5. Nominated
ARMV and staff
of Mechanical
and Medical
departments.
Composite training of mechanical and
medical staff for relief and rescue
operation is planned to be given at
upcoming disaster management railway
institute Bangalore. However, there has
not been much of head way in the last
five years in this matter, as a result of
which training to ARMV and ART staff
remained neglected. Such staffs are to be
trained at STC/…….., who are also
setting up disaster management training
module, to augment and facilitate their
training till such time regular DM
institute come in to existence. Facilities
at STC/Kharagpur may also be utilized
for such training. Doctor and paramedics
nominated for ARMVs and other rescue
operations should be exclusively trained
or truma care management either at some
specialized institute or in – house.
Once every three
years.
6. Disaster
management
team of RPF
staff and other
RPF personnel
associated with
relief rescue
operations.
As per recommendation no. 46 of HLC
on disaster management there should be a
disaster management team of RPF on
each division comprising about 15 men
in different ranks. Such teams should be
trained in providing necessary support on
relief rescue operation.
The existing 5 day training module
should be appropriately revised to make
it suitable to achieve the above objective.
Each of the above team should be trained
on this module at RPF training center at
Dayabasti.
In addition, training module may be
appropriately developed separately for
RPF Officers and staff and should be
imparted at RPF training centre
Dayabasti.
The respective training modules should
include role of RPF at the accident site,
security at the railway premises like
railway stations, trains etc.
Once every three
years for disaster
management team of
RPF. Once every five
years for other RPF
officers and staff.
70
concerned is an inevitable input. To acquire necessary knowledge and skill, all relevant
officials should be given periodic training regarding their duties and that of their department.
Training should be conducted at the following three levels
i). Individual Training . a) For enhancing the skill of staff attached to ARMVS, ARTS, etc., supervisors and
staff should be given general training in Disaster Management.
b) Special training may be arranged in Extrication, Rescue, Medical relief Rolling
stock restoration technique and Civil Defence by departments concerned.
ii). Seminars/Workshops: Seminars should be periodically conducted on Disaster
preparedness, and the OM Plan.
iii). Joint Exercises: Full scale Disaster Management Mock Drill to be conducted as
detailed below.
9.3 FULL SCALE MOCK DRILL
Disaster Management essentially necessitates a state of preparedness under all
circumstances and the efficacy of arrangements therein can be assessed only by conducting
periodical full scale mock drills.
Objective of the full scale mock drill would be to-
i). Gauge the preparedness of DM system including detailed planning and keeping of all
equipment in good fettle.
ii). Integrate the operational response to measure overall performance a exercise.
iii). Measure performance with regard to accident restoration.
iv). On a division, the first mock drill should be conducted within 3 months of issue of the
Zonal DM Plan.
v). On a division, the second mock drill should be conducted 3 months after the first one, in
order to correct all shortcomings noticed during the first mock drill.
vi). Thereafter, mock drills shall be conducted once every 2 years after the new DRM takes
over.
vii). It should be conducted during the day and in a branch line section.
viii). 6 hrs. traffic block shall be taken and the ARMV/ART run out to the accident site.
ix). UCC and CAC should be set up and each department will post their functionaries in the
Control Office as also in UCC and CAC.
x). All facilities should be provided in UCC and CAC by departments concerned.
During this full scale mock drill, following aspects shall be closely watched
i). Turning out of ARMV/ART within the prescribed time.
ii). Speed of the specials.
iii). Assembly of staff.
iv). Handing of ART, HRDs, HREs and other rescue equipment.
v). Logging of events.
vi). Functioning of field telephones and communication network.
vii). Functioning of generator sets, lighting equipments.
viii). Preparedness of first-aiders and availability of medical equipment.
ix). Preparedness of commercial department to mobilize adequate manpower.
x). On completion of the drill, a detailed report shall be prepared detailing deficiencies
noticed, corrective measures initiated and improvements required.
71
Chapter 10
DISASTER PREPAREDNESS
10.1 DISASTER PREPAREDNESS - AVAILABILITY OF RESOURCES
Railways are generally self-reliant in carrying out rescue and relief operations as a result of having a
well organized set up including ARMVs and ARTs. However, major accidents, involving heavy
casualties in remote areas or in difficult terrain or under adverse weather conditions are possible to be
managed efficiently by mobilizing non-railway resources also.
Disaster Management mechanism in Railways can be maintained at a high level of preparedness and
efficiency by keeping all resources readily available and in good fettle. Resources imply both railway
and non-railway men and material, including medical personnel, transport, volunteers, police and fire
services. Details of these resources, their locations, contact numbers and other details have been
identified, compiled and placed in a ―Data Bank‖.
Resources available in case of a major accident may be grouped into four different units, depending on
the time frame within which these can be made available after an accident. These are as follows:
1. Resource Unit I Railway and non-railway resources available
on the train, and in nearby surroundings.
2. Resource Unit II Railway resources available at ARMV/ART
depots and elsewhere within the division.
3. Resource Unit III Railway resources available at ARMV/ ART
depots and elsewhere on adjoining Zones and
Divisions.
4. Resource Unit IV Non-railway resources available within or
outside the division.
1. RESOURCE UNIT – I
Resources available on train
i. First Aid Box available with the Guard.
ii. First Aid Box available with Train Superintendent and in the Pantry Car.
iii. Portable Telephones, Fire Extinguishers in Brake Van.
iv. Portable Telephones in Locomotives.
v. Walkie- Talkie sets with Guard and Loco Pilot.
vii. Cell Phones/Mobile communications with Passengers.
viii. Information collected by Train Superintendent/Traveling Ticket Examiners about
Medical Practitioners traveling on the train.
ix. Information collected by TS/TTEs about Railway Officers traveling on the train.
x. Railway Staff traveling on the train - either on duty or on leave as Passengers.
xi. Passengers traveling on the train who volunteer their help for rescue and relief work.
xii. Emergency lighting box available with the Guard.
Non - railway resources available nearby
i. Volunteers from nearby villages and towns.
ii. Transport facilities and vehicles available at site or passing through nearby LC Gates.
72
iii. Tractors with trolleys from nearby villages, both for transportation purposes and for
lighting up the accident site.
iv. Generators from nearly villages for lighting up the accident site.
v. Station staff and local railway administration should requisition help from non-railway
sources before railway‘s own rescue team arrives.
vi. Such local networks are most effective in rushing assistance immediately, especially
with regard to-
Medical succor
Lighting arrangements
Divers
Additional manpower
Transport services
Boats with boat men
Rescue equipments
Fire fighting tools etc
Earthmoving equipments.
Robotics camera
Railway resources available nearby
i. Engineering gangs.
ii. OHE staff and signal staff available.
iii. Other resources such as medical facilities, communication facilities.
Resources at adjoining Stations
i. Railway staff available at adjoining or nearby stations.
ii. Railway resources as given in respective Divisional DM Plans.
iii. Non - railway resources as given in respective Divisional DM Plans.
iv. Resources should be mobilized to send medical team at short notice as given in the
respective Divisional DM Plans.
2. RESOURCE UNIT – II
ARMVs, ARTs, with 140/120 Tonne cranes, are stabled at nominated stations. Their locations
are given in the DM plan.
Railway medical and departmental resources.
3. RESOURCE UNIT –III
Location of ARMVs, ARTs, with 140/120 Tonne cranes, based on adjoining Zones/Divisions
are given in Annexure-I.
Section wise chart of ARMVs/ARTs which are to be requisitioned from adjoining
Zones/Divisions is given in Annexure-I.
Resources of men and material available on adjoining Zones/Divisions are given in their data
banks and included in the Zonal/Divisional DM Plans of respective Zones/Divisions.
Copies of DM Plans of adjoining divisions should be available with the divisional control
offices.
73
4. RESOURCE UNIT – IV
Non - railway resources available within the division and included in the Divisional DM Plan.
Non - railway resources available outside the Division, and included in the Divisional DM
Plans of adjoining Zones/Divisions.
10.2 DISASTER PREPAREDNESS – ARMVs / ARTs
(i) Accident Relief Medical Van (ARMV)
Location: Washing Line no.02 at DLI main station.
The target time for turning out of ARMV is 20 minutes during day & 30 minutes during night
(Accident Manual page 42, para 407).
(ii) Accident Relief Train (ART)
Location: Washing Line no.01 at DLI main station.
Target time – 30 minutes during day & 45 minutes during night (Accident Manual page 54,
para 430).
The keys on the various external doors of the medical vehicle, will be in duplicate, one
set to be in-charge of the Medical Officer and other to be in-charge of the loco or station
master. The key in both cases will be kept in a fixed glass case, in their offices, duly
sealed by the Station Master, Loco in-charge and the Medical Officer In-charge.
Medicines and equipments shall be provided as per Rly. Bd. Yardstick.
The keys of locks inside the vehicle should be in duplicate, one set in a glass case fixed
in the vehicle, duly sealed by the doctor in-charge and other set will be kept in his
custody.
Position of ARTs and ARMVs over DLI Division & adjoining Divisions.
DELHI DIVISION
S.
N
O.
Clas
s of
ART
Crane HRE
(**)
She
d
HRE
(**)
Beat of ART/ARME Beat of Crane
1. ‗A‘ 140 tonne
DSL BD
Crane No.
142271
Gottwald
(upgraded
new
design)
MFD DLI One in
ARME
Scale-I
(Lucas
&
Bahco)
and one
in ART
(Lucas)
1. DLI-SMQL –TPZ
(Excl.)
2. DLI – MOZ (Incl.)
3. DLI – PNP –JHL (Incl.)
4. DLI-ROK-JHL (Incl.)
5. DLI-FDB-PWL (Incl.)
6. DLI –AREA
7. DLI-HPU (Excl.)
8. DLI-KRJ (Excl.)(NCR)
9. ROK-BNW (Incl.)
(NWR)
10. PNP-ROK (Incl.)
11. NRW –KLE (Incl.)
12. DLI-RE(Incl.) (NWR)
13. BNW-RE (Incl.)(NWR)
14. ABO-RE
15. GHH-FN
16. SNP-JCY
1.DLI-SMQL–TPZ
(Excl.)
2. DLI – MOZ (Incl.)
3. DLI – PNP –JHL
(Incl.)
4. DLI-ROK-JHL (Incl.)
5. DLI-FDB-PWL (Incl.)
6.DLI –AREA
7.DLI-HPU (Excl.)
8.DLI-KRJ (Excl.)(NCR)
9.ROK-BNW (Incl.)
(NWR)
10. PNP-ROK (Incl.)
11. NRW –KLE (Incl.)
12.DLI-RE (Incl.)(NWR)
13.BNW-RE
(Incl.)(NWR)
14. ABO-RE
15. GHH-FN
16. SNP-JCY
74
AMBALA DIVISION
MORADABAD DIVISION
S.
N
O.
Class
of
ART
Crane HRE
(**)
Shed HRE
(**)
Beat of ART/ARME Beat of Crane
1. ‗A‘ 140- T
DSL BD
Crane
MFD MB Two in
ARME
Scale-
1.MB-HPU-MTC(Excl.)
2.MB—NBD-LRJ(Excl.)
3. MB – HPU –KRJ
1.MB-HPU-MTC(Excl.)
2.MB—NBD-
LRJ(Excl.)
S.
N
O.
Class
of
ART
Crane HRE
(**)
Shed HRE
(**)
Beat of ART/ARME Beat of Crane
1. ‗A‘ 140- T
DSL BD
Crane
No.
144004
Gottwald
(upgrade
d new
design)
MFD UMB One in
ARME
Scale-1
(Lucas)
1.UMB-SRE-TPZ-
MOZ(Excl.)
2. UMB-PNP (Excl.)
3. UMB - JUD (Incl.)
4. UMB-RPJ-PTA(Incl.)
5.UMB-SIR-UHL-
AADR-DLPC(Incl.)
6.UMB-KKDE-
KLE(Excl.)
7.UMB-KLK
8.UMB-CDG-JNCB-
MRND-NMDA-
JNCB(Incl.)
1.UMB-SIR(Incl.)
2. UMB-PNP (Excl.)
3.UMB-RPJ-PTA-
DUI(Incl.)
4.UMB-SIR-UHL-
AADR
5.UMB-KKDE-
KLE(Excl.)
6. UMB-KLK
7.UMB-SRE-TPZ-
MOZ(Excl)
8.UMB-CDG-JNCB-
MRND-NMDA-
JNCB(Incl.)
2. ‗A‘ 140- T
DSL BD
Crane
No.
144004
Gottwald
(upgrade
d new
design)
MFD BTI One in
ARME
Scale-1
(Bahco)
1.BTI-JHL(Excl.)
2.BTI-PTA(Excl.)
3.BTI-HMK-
SGNR(Incl.)
4.BTI-KKP-IKA(Excl.)
5.BTI- HMH (Excl.)
(NRW)
6.BTI- HSR-BNW(Excl.)
1.BTI-JHL(Excl.)
2.BTI-DUI(Excl.)
3.BTI-HMK-
SGNR(Incl.)
4.BTI-SOG-AMI
5.BTI-KKP-IKA (Excl.)
6.BTI-HSR-
BNW(Excl.)(NRW)
3. ‗B‘
(Only
ARM
E
)+SP
ART
Nil Nil SRE One in
Self
propelle
d
ARME
(Bahco)
and One
in
ARME
Scale -1
(Bacho)
1.SRE-JUD(Excl.)
2.SRE-MOZ(Excl.)
3.SRE-LRJ-DDN
4.SRE-LRJ-RWL-RKSH
Beats same as
ART/ARMV and will be
covered by 140Tonnes
DSL crane, of UMB and
MB HQs as indicated in
respective crane beats.
4. ‗B‘
Tool
van
ARM
E
Scale-
II
Nil Nil KLK
(NG)
Nil 1.KLK-SML NG Crane not provided.
75
No.
144014
Gottwald
(upgrade
d new
design)
1(Lucas
&
Bahco
and One
in ART
Lucas
(Excl.)
4. MB- BE(Incl.)
5. MB-CH-HGJ(Incl.)
6. MB-GL-MZM(Excl.)
7.MB-CH-BE(Incl.)
8.MB-RJK-SHTS
9.MB-NBD-KTW
3. MB – HPU –KRJ
(Excl.)
4.MB- BE-RAC-SPC
(Excl.)
5. MB-CH-HGJ(Incl.)
6. MB-GL-MZM(Excl.)
7.MB-CH-BE(Incl.)
8.MB-RJK-SHTS
9.MB-NBD-KTW
10.MB-LRJ-SRE(Excl.)
11.MB-HW-RWL-
RKSH
2. ‗B‘ Nil MFD RAC Two in
ARME
Scale-
1(Lucas
&
Bahco
and One
in ART
Lucas
1.RAC-BLM(Incl.)
2.RAC-BE(Excl.)
3.RAC-BLM-SPC-
SCC(Incl.)
4.RAC-SPC(Excl.)
Beats same as
ART/ARMV and will be
covered by 140Tonnes
DSL crane, of LKO and
MB Hqtrs as indicated in
respective crane beats.
3. ‗A‘ 140 –T
DSL BD
Crane
Luca
s
CNB
(NCR
)
One in
ARME
Lucas
1. CNB-ON-MAH(Excl.) 1.CNB-ON-MAH(Excl.)
Any other assistance such as ordering of ARTs (including break down cranes), material trains,
and labour specials is to be decided by the officer in- charge of the control depending upon the
situation. The detail availability of ARME, ART and Breakdown cranes within and outside the
Division are shown as above.
USE OF ACCIDENT ALARM SIGNALS WHISTLE/ HOOTER/ STATION BELL-
It is the practice on the Railway that when any accident takes place hooters are sounded according to
the description given below:-
Circumstances Code
For accidents in loco shed/Traffic Yard adjoining loco shed. Two long hooters.
For accidents outside the home station but main line clear,
only relief train without medical van is required.
Three lone hooters.
For accidents outside the home station but main line clear,
relief train with medical van is required.
Three long and one short hooter.
For accidents outside the home station but main line
blocked, relief train without medical van is required.
Four long hooters.
For accidents outside the home station but main line
blocked, relief train with medical van is required.
Four long and one short hooter.
For cancellation Single long hooter.
Note:- The Duration of long hooter shall be 30 seconds and 5 seconds lfor short hooter.
76
On listening to these hooters or on receipt of a memo from the ASM on duty or the loco
foreman, the ADMO/DMO will immediately report himself to ASM on duty with his staff, ready to
proceed to the site of accident with the relief Medical Van. The target time for reporting to the ASM
after hearing the hooter or receipt of memo is 15 minutes during the day and 25 minutes durning the
night.
10.3 INSTANT ACTION TEAM (IAT) – IN CASE OF ACCIDENT/DERAILMENT
Instant Action Team Comprises of
i. The Guard/Asstt. Guard, Loco pilot/Asstt. Loco pilot, TS/TTEs, AC
Mechanics/AC coach, attendant, RPF/on duty GRP staff traveling on the train
and other on board railway staff traveling by the accident affected train either on
duty or on leave as passengers.
ii. Doctors traveling on the train.
iii. Passengers traveling on the train and volunteer for rescue and relief work.
iv. Railway staff working at site or available nearby of the accident site.
v. Non-Railway local volunteers available at or near the accident site.
Checklist for Members of Instant Action Team
i. Generally, about 15 minutes elapse before information regarding occurrence of
an accident reaches the Divisional Control Office. In case information can be
conveyed immediately, this time can be saved. This 15 minutes time is of vital
importance since it constitutes 25% of the ‗Golden Hour‘.
ii. In case any railway staff/officer member of the Instant Action Team (IAT) has a
Mobile, he should ensure that telephone numbers of all relevant officials such as
those of divisional control offices etc. have been permanently fed into the
Mobile for immediate use in an emergency.
iii. These important telephone numbers should cover all those sections where they
are required to work their train either within their own division or even those of
adjoining divisions.
iv. Divisions will get a print out and circulate a DM Telephone Directory
containing all such telephone numbers that are likely to be required in an
emergency.
v. Whenever IAT are traveling at night, they should keep a torch handy and secure
it by some means. The torch will be of no use in an emergency if it cannot be
taken out from inside the suitcase at that point of time; or if the torch cannot be
located since it has fallen off due to severe jerk.
vi. Important Telephone numbers of Divisional Officers, HQ Officers and other
Group of State Government are shown at Annexure – II & III.
10.4 General duty of Station Master in case of an accident:
Ref: N.Rly, Accident Manual 2013, Para 121.
If the station master comes to know of an accident, he shall
i. Take immediate action to protect the block section, on a double line section, he should
lock the commutater of the block instrument concerned in ‗train on line‘ position, where
77
this can be done, He should also take steps for stopping the trains proceeding on line
clear other than the one on which the accident has occurred and issue caution order as
may be necessary.
ii. Inform control and specifically mention what assistance is required and record the time
in the station diary at which the first information is given. If the station is not on
controlled section, he should inform by other means of communication.
iii. Arrange for immediate dispatch of the nearest medical assistance and equipment when
medical aid is required.
iv. Arrange for other assistance as may be necessary to the site of accident.
v. Report the accident to all concerned as required.
10.5 General duty of Guard/Asstt. Guard of the train involved in an accident:
Ref: N.Rly, Accident Manual 2013, Para 122.
On occurrence of an accident to his train, the guard of the train shall immediately:-
i. Note the time of the accident and the KM location.
ii. Arrange to protect his train as per in force, taking the assistance of any qualified staff,
such as brakesmen, Asst. loco pilot, gangmen, gatemen etc;
iii. Make a quick survey of magnitude of accident and roughly assess casualty, damage and
assistance required.
iv. Send the first information of accident to the control and to the nearest station Master
furnishing the following information. The portable telephone or by other means of
communication when available, shall immediately by used for this purpose.
(a) Time of accident.
(b) Kilometer
(c) Medical Van required or not.
(d) Art ,with or without crane.
(e) Adjacent lines clear or not.
(f) Damage to rolling stock.
(g) Damage to track in terms of telegraphic/OHE poles.
(h) No. of dead and injured (to be obtained from the TTE/Train Supdt.) or
otherwise, he should furnish himself (if the TTE is not available). This should
later on be handed over to the railway Doctor when he arrives for giving further
details, and classification of injuries.
(i) He shall also intimate, if OHE masts are damage giving details of damages.
v. On the double/ multiple line section, a train passing on the other line should be stopped
and the loco pilot and the guard given intimation about the accident.
vi. Render first aid to any person injured, obtaining assistance of the railway staff, doctors
and /or volunteers on the train, or near the site of accident and arrange to send the
information to the nearest hospital and transport of the injured to the hospital.
vii. He will also arrange preservation of clues.
viii. Remain in general charge until a senior Railway official takes over charge.
ix. Switch on the Amber Light, if provided, in Flashing Tail Lamp, in the rear of brake van.
78
x. Inform Loco Pilot through walkie-talkie set.
xi. Inform Station Master on walkie-talkie set, if possible.
xii. Protect adjacent line/lines first if required and then the line on which the accident has
taken place as per G&SR 6.03.
xiii. Secure the train and prevent escaping of vehicles.
xiv. Send information through quickest means to Control Office and SMs on either side of
the block section for this purpose.
o Walkie-talkie communication provided with stations should immediately be
used.
o Otherwise field telephone should be used.
o If a train comes on the other line which is not blocked the same should be
stopped and information sent through the Loco Pilot.
o Assistant Loco Pilot or Asst. Guard may be sent to the next station to convey
information of the accident.
o If all of the above fail, one of the railway staff on duty on the train should be
sent on foot to the nearest station.
xv. Utilize Emergency Train Lighting box to facilitate medical aid.
xvi. Save lives and renders First Aid.
xvii. Call for Doctors and seek their assistance.
xviii. Seek assistance of railway staff and other volunteers from the train to rescue injured or
entrapped passengers.
xix. Direct railway staff and other volunteers from train for attending to injured.
xx. Ensure that field telephone is constantly manned by a railway staff.
xxi. Arrange protection of passengers‘ belongings and railway property with the help of
railway staff, volunteers on train, RPF and GRP.
xxii. Stop running trains an adjacent line and utilize resources on that train.
xxiii. In electrified section if OHE is affected, take steps to switch off OHE supply.
xxiv. Arrange for transportation of injured to hospital.
xxv. Record evidence or statements, if any given by passengers.
xxvi. Preserve all clues and evidences regarding probable cause of the accident and ensure
that these do not get disturbed.
xxvii. Log activities. Do not leave the spot unless relieved by a competent authority.
10.6 General duty of engine crew of the train involved in an accident:
Ref: N.Rly, Accident Manual 2013, Para 123.
On occurrence of an accident to his train, the engine crew of the train shall immediately:-
i. Note the time of the accident and KM location.
ii. Arrange to protect the front portion of the train in accordance with the rules in force;
iii. Put flasher light ‗on‘;
79
iv. Take such technical precautions as may be necessary or as prescribed by special
instruction to render the locomotive safe; and
v. If the section is non-controlled or control is not working, he should detach the engine
and take advice from the Guard for assistance required and reach the next station.
vi. Render all possible assistance to the Guard particularly in rendering first aid and in the
assessment of damage to rolling stack and/or locomotive and the nature of assistance is
required.
vii. Switch ON the ‗Flasher light‘ of the locomotive and give 4 short whistles.
viii. Inform Guard on walkie-talkies set.
ix. Inform Station Master on walkie-talkie set, if possible.
x. Protect the adjacent line, if required, and the train in front as per G&SR 6.03.
xi. Take necessary action to keep the loco safe.
xii. Take necessary action to prevent Loco/Vehicles/Wagons from rolling down.
xiii. Make a quick survey of magnitude of accident and roughly assessment of casualty,
damage and assistance required.
xiv. Send information through quickest means to Control Office and SMs on either side of
the block section. For this purpose, Walkie-talkie communication provided with stations
should immediately be used. Otherwise field telephone should be used.
xv. If a train comes on the other line which is not blocked the same should be stopped and
information to be sent through the Asstt. Loco Pilot/Asstt. Guard of that train.
xvi. Assistant Loco Pilot or Assistant guard may be sent to the next station to convey
information of the accident.
xvii. If all of the above fail, one of the railway staff on duty on the train should be sent on
foot to the nearest station.
xviii. Preserve all clues and evidences regarding probable cause of the accident and ensure
that these do not get disturbed.
xix. Log your activities. Do not leave the spot unless you are relieved by a competent
authority.
xx. If necessary detach Loco and take it to inform SM.
10.7 Duties of staff in the event of the Guard or Engine crew being killed seriously injured:
Ref:- N.Rly Accident Manual 2013, Para 124
In the event of any train staff becoming casualties or incapacitated, their duties shall be
carried out by other available competent staff.
10.8 Duties of Train Superintendent/Traveling Ticket Examiners/Conductor etc. in case of
Accident:
Ref:- N.Rly. Accident Manual 2013,Para 126
i. Immediately after an accident take place, ticket checking staff should assist the guard
and train crew in assessing the site of accident. They should ascertain the causalities/
injuries in their respective coaches and in the unreserved compartments as well. This
80
rough assessment should be given to conductor of the train, who should hand it over to
the guard for further communication to the control without any delay.
ii. The train superintendent or conductor or Senior- Most Ticket checking staff will allot
duties to each available ticket checking/ and other on board staff/volunteers in a manner
to ensure maximum help to passengers under the prevalent circumstances.
iii. Take action to save lives and render first Aid and organize relief operation with
available resources.
iv. Collect Railway Staff, Doctors and volunteers on the train, ore near the accident site for
obtaining assistances.
v. Details of dead and injured should be obtained from the reservation chart, ticket held
(from & to) or co-passengers. Assistance of the Police travelling in the train to be
obtained also for identification.
vi. The following details should be collected regarding the dead and the injured :
a. Ticket of passengers travelling (from & to).
b. Ticket numbers & class.
c. Coach number & its position from the engine.
d. Address of the passengers.
e. Nature of injury(Simple, Grievous)
vii. He should arrange custody of luggage and other belonging. In case of injury, this should
be kept by the TTE and in case of death, it should be handed over to the GRP with full
details and acknowledgement obtained.
viii. Provide assistance to Guard in making quick assessment required.
ix. He should record evidence of passengers with full particulars. If some passengers are
willing to give evidence later on , their names and address should also be recorded.
x. He should keep record of the number of dead and injured (Simple, Grievous), if they
are already transported by local people to nearest hospital before the Railway Doctor
had arrived.
xi. To carry out the duties assigned to him by guard/ Senior official present at the site of
accident.
xii. Preserve reservation charts of each coach containing names of passengers who actually
traveled and in which berth no.
xiii. Avail services of Doctors traveling in the train and render Medical Aid and render First
Aid to injured.
xiv. Collect particulars of injured passengers and prepare a list showing exact position of
injured in coaches, from Train Engine to Brake Van. This should be handed over to
railway doctors when ARMV arrives.
xv. Take assistance of local people and other volunteers at site.
xvi. Transport injured passengers by road vehicles, if available, to the nearest hospital.
xvii. Inform stranded passengers about alternative transport arrangement.
xviii. Record evidences or statement volunteered by passengers/others at site.
81
10.9 Refreshment to be given free to the injured persons and other deserving passengers:
Ref:- N.Rly. Accident Manual 2013,Para 414
a) (i) Refreshments, foods and beverages may be supplied free of charge to the
affected passengers, injured, uninjured or stranded preferably at their seats.
These may be arranged from the railway and /or outside sources as necessary.
(ii) Senior most official at site (in absence of DCM) shall have the powers to arrange
conveyance of the affected passengers free of charge by any available mode of
transport and also incur expenditure for carriage of passengers luggage, etc.
(iii) The fund required may if necessary, be drawn from station earnings.
(iv) A proper accountal should be kept of expenditure incurred duly supported by the
vouchers to enable post audit of the same. post audit report should incorporate
the various aspects of item wise expenditure and observation of Sr.DAO/DAO
and clarification of the authorized officer for sanction by the competent
authority.
b) Ex-gratia payments should be sanctioned /arranged preferably on the spot by the
Sr.DCM or by his representative in consultation with Sr.DSO after making such
enquiries as can be conveniently made on the spot after the immediate needs by way of
medical assistance etc. to the injured persons are attended to.
10.10 AC Mechanic/Attendant (Railway staff OR private contractor staff):
(i) Switch off the power supply to avoid short-circuiting.
(ii) Assist TS/TTEs in their duties at the accident site.
10.11 General duties of RPF and GRP Staff:
Ref:- N.Rly. Accident Manual 2013,Para 414
i. It is prime duty to secure the accident site by providing barricade tape/ropes etc. to keep
continue the rescued work smoothly.
ii. Ensure the path/way clearance for smooth movement of emergency road vehicles
engaged in rescue work.
iii. Ensure, unwanted public should be disbursed by announcement for smooth operation of
rescue.
iv. Tie-up with the local police/traffic police to ensure the above.
v. Try and rescue as many passengers as possible from the accident involved coaches.
vi. Render First Aid to injured.
vii. Arrange to shift injured persons to the nearest hospital.
viii. Protect passengers luggage and railway property.
ix. Preserve all clues and evidences regarding probable cause of the accident and ensure
that these do not get disturbed.
10.12 Duties of Railway officials present at the site of accident:
Ref:- N.Rly. Accident Manual 2013,Para 125
i. Till such time relief and assistance arrive and he is replaced by a more senior official,
the senior most Railway official present shall take charge of the situation. He shall
82
ensure that the accident has been reported properly to Controller and the nearest Station
master and relief, if required is asked for and arrange to:-
ii. Collect railway men and volunteers.
iii. Allot duties to each as best as possible under the prevailing circumstances.
iv. Allot duties to Police, Military and the Railway Security staff.
v. Organize relief with the assistance of volunteers.
10.13 Railway Staff for securing safety:
Ref:- N.Rly. Accident Manual 2013,Para 120
i. Every railway servant shall –
a. See that every exertion is made for ensuring the safety of the public;
b. Promptly report to his superior any occurrence affecting the safe or proper
working of the railway which may come to his notice; and
c. Render on demand all possible assistance in case of an accident or obstruction.
ii. Every railway servant who observes –
a. Any signal is defective;
b. Any obstruction, failure of threatened failure of any part of the way of works;
c. Anything wrong with a train; or
d. Any unusual circumstances likely to interfere with safe running of train; or the
safety of the public , shall take immediate steps, such as where necessary, advise
the nearest station master by the quickest possible means. In the case of train
parting, he shall not show a stop hand signal but shall endeavor to attract the
attention of the loco pilot or Guard by shouting, gesticulating or other means.
10.14 Railway Staff traveling on the accident affected train:
i. Whenever a train is involved in a serious accident with casualties/injuries to passengers,
all railway staff traveling on the train either on duty or on leave are deemed to be duty
with immediate effect.
ii. Under no circumstance should any of them leave the accident site unless and until
divisional officers arrive, take over charge of rescue and relief operations, and permit
them to leave.
iii. Railway staff on train/at site shall volunteer themselves to render assistance and report to
TS/TTE/Guards of the Train.
iv. The senior most officers traveling on the train will assume charge as Officer-in-charge of
the Site (OIC Site).
v. Normally the senior most officers will be traveling in either the 1AC or in 2AC coach,
and most probably in the HQ quota section of the coach. The HQ section of 2AC is
invariably in the center of the coach (berth nos. 19-22). In any case the TS/TTE would
know who are the railway officers traveling in 1AC or 2 AC.
vi. Similarly, other railway staff will be traveling in 3 AC coach; and most probably in the
HQ quota section of the coach. The HQ section of 3AC is also in the center of the coach
(berth nos. 25-30).
vii. In the absence of any officer, the TS or senior most TTE or the Guard will discharge
duties listed out for Officer in- charge of the Site.
83
viii. Similarly, some Group ‗D‘ railway staff may be travelling in Sleeper coach; and
probably in the HQ quota section of the coach. The HQ section of a Sleeper coach is
located in the centre of the coach (berth nos. 33-40).
10.15 Duties of Officer in- charge Site (Immediately after the accident)
The senior most staff/officer traveling in the train is termed as Officer in- charge Site.
He may be train superintendent or senior most TTE, if, no officer traveling in that train. He will
perform following duties:-
i. Note down the time of accident.
ii. Ensure protection of traffic by Guards and Loco Pilots.
iii. Ensure reporting of accident to nearest Station/Control.
iv. Roughly assess the extent of damage and likely number of causalities.
v. Collect railway staff and volunteers from amongst the passengers and form different
groups. Each of these groups should be assigned work as detailed at chapter 6 below.
vi. Maintain a log of events.
vii. Till Divisional Officers arrive and take over charge of the situation, continue to
discharge duties of Officer in-charge Site.
viii. After Divisional Officers arrive, fully brief the DRM/ADRM and hand over charge to
him.
ix. The on board Officer in-charge Site should ensure issue of a detailed message with
following information before leaving the site of the accident.
Time/Date of accident.
Location Km./between stations.
Train number and description.
Nature of accident.
Approximate number of killed/injured.
Extent of damage.
Assistance required.
Condition of the adjacent line, if any.
Whether OHE is involved.
On arrival at accident site, Divisional Railway Manager (DRM)/Additional Divisional
Railway Manager (ADRM) will discuss with Officer in-charge Site and will issue suitable
instructions to the rescue groups & their leaders regarding use of available resources in rescue
operation till arrival of the accident relief train.
10.16 FORMATION OF GROUPS COMPRISING MEMBERS OF INSTANT ACTION
TEAM
i. Officer in-charge Site shall immediately collect all Railway staff on train/at site and
form separate groups.
ii. Passengers traveling by the same train who volunteer for rescue and relief work should
also be drafted into these groups.
iii. Passengers from accident involved coaches should be directed towards unaffected
coaches.
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iv. In the absence of Officer in-charge site, TS/TTE shall take steps to form such groups.
v. In the absence of TS/ TTE, Guard/Assistant Guard shall take steps to form such
groups.
vi. 5 or 6 groups should be formed depending on number of coaches involved.
vii. Ideally, one group should be formed for handling each coach.
viii. In case sufficient number of officers are present, then one officer should be made in-
charge of each group by the Officer in-charge site.
ix. Otherwise, Sr. Supervisors traveling by the accident involved train should be nominated
as in-charge of each group to co-ordinate its working and their names and phone
numbers to be listed with Officer in-charge site.
x. In case sufficient number of /sr. Supervisors are also not present, one TTE should be
nominated as in-charge of each group to co-ordinate its working and names and phone
numbers to be listed with Officer in-charge site.
xi. Each group shall rescue injured, entrapped passengers.
10.17 DUTIES OF ON BOARD RAILWAY STAFF IMMEDIATELY AFTER THE
ACCIDENT
Don‘t panic. Once the accident has already occurred and the train has come to a
standstill, nothing worse can happen.
In case you have a Mobile phone and it is working, inform the divisional control office
immediately about the accident.
Observe the position in which your coach has stopped; whether it is standing upright or
turned upside down or lying on its side.
Try and see whether the coach has stopped on a bridge or whether there is level ground
on both sides. In case the coach is on a bridge or very high embankment or in case it is
raining heavily, then it is better to wait for some time and not be in hurry to leave the
coach, to avoid further deterioration of situation.
Search the coach with the help of torch, if available, and try to determine the general
position.
On seeing that passengers, don‘t get panic. Passengers sometimes make things worse
for themselves by panicking at this critical movement. They should be calmed and their
confidence to be build up.
Ascertain whether passengers are injured or not; and whether any of them are trapped or
pinned down inside the debris.
Call out loudly and find out whether there is any doctor(s) present.
Doctors who are traveling in the coach should be asked to announce their presence so
that they can attend to and help injured passengers.
Call out loudly and find out whether there is any railway staff available in the train.
Railway staffs that are traveling in the coach should be asked to announce their
presence so that they can attend to and help other passengers.
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For each coach, form a core team comprising of railway staff available, doctors and 3 or
4 volunteers from the same coach. This core team should take the lead in helping
remaining passengers both injured and uninjured.
10.18 DUTIES OF MEMBERS OF INSTANT ACTION TEAM – IN CASE OF
DERAILMENT / ACCIDENT
If a person is bleeding and loosing blood, or if he is unconscious, then in that case you
have to act quickly ‗GOLDEN HOUR‘ should be kept in mind. You may have at the
most only one hour‘s time on hand.
In such cases, immediately administer Fist Aid to the injured passenger and try to stop
further loss of blood.
Persons trained in first aid may do ‗Cardio Pulmonary Respiration‘(CPR). This may
save several lives.
If the door is open and is accessible, then uninjured passengers should be helped to
come out through the door.
In AC coaches the windows panes should be broken open in order to let in fresh air for
the occupants, and thereafter to evacuate them.
Non-AC coaches have one emergency exit window on each side. The position of this
emergency window is 5th
from the left when facing the line of windows from inside the
coach. They are opposite berth nos. 23 and 57. In case the door is locked and jammed,
try and open these windows so that some of the uninjured passengers can come out
through the emergency exit.
Special care should be taken while evacuating the old, infirm and children in order to
ensure that they are not separated from their family members as far as possible.
Extrication of critically injured should be done under medical supervision as far as
possible.
In case medical supervision is not available, they critically injured passengers should be
made to lie down on a bed sheet and thereafter taken out by 4 persons holding the four
corners. This will ensure that no further damage takes place. (Bed sheets will be
available in AC coaches).
Passengers who are bleeding from open cuts should be tied up with strips of cloths so as
to reduce bleeding as far as possible if cannot be stopped completely.
It is better not to take out the luggage from inside the coaches at the first instance, for
two reasons. Firstly, passengers both injured and uninjured should get preference in this
evacuation process. Secondly, it may be safer for the luggage to be left inside where
there are less chances of being stolen or pilfered.
After passengers have been evacuated from your coach, cross check with the
reservation chart and against the name of each passenger note down as to whether the
passenger is injured or not.
After all passengers have been evacuated, water and eatables can be taken out
gradually.
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Building up confidence of injured passengers by suitable advice is of great importance.
After helping to evacuate all passengers from the reserved coach go over to the
unreserved coaches and provide similar help to those passengers also.
Railway officials from divisional Hq. Generally arrive at the site of the accident within
2 to 3 hours, depending on the distance of the accident site from the divisional Hq. Wait
for them to come and make further arrangements.
Grievously injured passengers who are bleeding or those who are unconscious require
immediate hospitalization. In case some local people have arrived by that time, their
help should be taken in shifting the grievously injured to the nearest hospital.
In case your train has been involved in an accident but neither has your coach derailed
nor are any passengers of your coach inured, then you should go to the unreserved
coaches and carry out the duties as listed above.
10.19 DUTIES OF THE INSTANT ACTION TEAM – IN CASE OF A FIRE
Pull the Alarm Chain and stop the train immediately.
Try to put out the fire before it becomes a big blaze by using either water/blankets/fire
extinguishers available with Guard brake van, AC coaches and Locomotive.
More people expire due to suffocation from smoke rather than due to actual burning.
Advice passengers to take a cloth, wet it in their drinking water and cover their nostrils.
Instruct passengers to go to the other end of the coach which is away from the fire and
if possible cross over to the next coach through the vestibule.
Open the emergency windows for cross ventilation of air, these are easily identified by
red paint.
Insist that passengers should save themselves ―first‖ and not to bother about their
luggage, it can be retrieved later on.
Make sure that no passenger lies down on the floor.
As the train has stopped, come down and help the other passengers to come down from
the coach immediately and instruct them to stand still more than 46 meters away from
the burning coach.
Control the fire, if possible. But do not put any body in danger.
Make calls for help and give detail :
Time/Date of incidence.
Location Km./between stations.
Train number and description.
Nature of incidence.
Approximate number of passengers trapped/ injured.
Extent of damage.
Assistance required.
Condition of the adjacent line, if any.
No. of coaches involved.
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care of disable/old passengers and children.
Building up confidence of injured passengers by suitable advice is of great
importance.
10.20 DUTIES OF OFFICER IN-CHARGE SITE – TILL ARRIVAL OF DIVISIONAL
OFFICERS
Having formed different groups consisting of available railway staff on the train and
volunteers from amongst passengers, the rescue and relief work should be got started in right
earnest. This entire exercise would take about 30‖ time. Once the rescue and relief work by the
Instant Action Team has got underway, the Officer in-charge site should then enlist the help of
First Responders i.e the local volunteers of the nearby villages.
Locating nearby villages
i. There would be some villages nearby, either visible or out of sight.
ii. In most cases, villagers turn up on their own having heard the sound of the disaster.
iii. Otherwise, try and see if any light or any other signs from the village are visible.
iv. In case none of the above is possible, then speak to either the control office or the
nearest station and find out the location of nearby villages as also their general
direction.
v. Location of nearby villages as also their general direction will be available in the
Divisional DM Plans.
vi. Having ascertained the general location of nearby villages, send messengers (preferably
railway staff) to inform villagers and seek their assistance.
Locating the nearest manned level crossing gate
i. The train Loco Pilot is the best and fastest source of information regarding location of
the nearest manned level crossing gate in either direction.
ii. Send a messenger (preferably a railway staff) to the gate for contacting the gateman.
iii. In most cases, the gateman will be able to give location of nearby villages.
iv. The messenger should then try and stop a passing vehicle and go to the nearby village,
inform villagers and seek their assistance.
Organizing assistance from local people available in nearby villages
i. Villagers should be asked to make an announcement from their loud speaker (generally
available in the local temple, mosque, gurudwara, church etc). Informing others
regarding the accident.
ii. Everybody should be asked to rush to the accident site with following.
iii. Tractor trolleys (both for transportation as also for general lighting).
iv. As many cutting implements, hammers, chisels etc. as are available.
v. Ropes & Ladders.
vi. If doctors of Para-medical staff are available in the village they should also be sent to
the accident site.
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vii. The messenger should stay back and try and organize opening of a big building
(preferably a school) for sheltering of injured passengers and / or preservation of dead
bodies.
10.21 Duties of First Responders – Local People.
(A) at Accident site: It is the duty of the Guard (OIC) to ensure the following:-
i. Tractors which arrive should be lined up in a row facing the track with their headlights
switched ON for illuminating the accident site.
ii. Tractors should be so spaced out that they illuminate the entire length of the accident
site. Such spacing would also depend on number of tractors that have arrived.
iii. Rescue and relief work should now be mounted under the available light.
iv. Villagers arriving for rescue and relief work should be formed in to separate group for
handling individual coaches.
v. Group leaders of IAT who were earlier conducting rescue and relief work should co-
ordinate with the local people and guide them.
vi. Grievously injured passengers extricated from coaches should be sent to the nearest
hospitals in tractor trolleys.
vii. Passengers who have suffered trivial injuries and uninjured passengers should stay back
at accident site and wait for arrival of railways DM team who would take charge of
them.
viii. As a thumb rule, any injury requiring hospitalization of more than 48 hrs. is grievous,
hospitalization of less than 48 hrs. is simple, and any injury not requiring hospitalization
at all is trivial.
ix. The following priority should be adhered to while sending such grievously injured
passengers:-
a) Unconscious.
b) Bleeding excessively,
c) Having breathing problems,
d) Grievously injured,
e) In a state of shock,
f) Having fractures,
g) Simple injured.
x. Dead bodies, if extricated should be kept alongside the coach but away from the track
for proper tagging etc. before being dispatched for preservation.
xi. Bodies should be kept in separate lots, coach-wise, so that they donot get mixed up.
xii. Tagging of dead bodies should indicate the coach number and also the cabin number, if
possible. (For example NR 98127, cabin number containing berths 9 -16)
(B) In Villages/Towns at accident site:-
i. A big building, preferably a school building should be got vacated and made ready for
keeping of dead bodies and unclaimed luggage of passengers.
ii. They should be asked to bring the following to the accident site for train passengers:
a. Tea and refreshments,
b. Warm clothing, if required.
iii. Look after injured passengers who have been taken to the village.
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iv. Take injured passengers to the nearest hospital by means of any transport available. For
this purpose, apart from tractor trolleys, even trucks passing on the highway can be
utilized.
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CHAPTER 11
DUTIES OF RESPONDERS
11.1 DUTIES OF FIRST RESPONDERS – RAILWAY STAFF
(A) Duties of Gang Staff
i. On double/multiple line section stop any other train approaching the accident area by
showing hand danger signal.
ii. Ensure that track alignments or lines are not disturbed.
iii. Report to Officer in-charge site and assist in rescue and relief work.
iv. Assist in extricating injured passengers from coaches.
v. Assist in transporting them to nearest hospitals.
(B) Duties of Gateman
i. Keep gate closed if the train has not cleared the gate.
ii. On double/multiple line section stop any other train approaching the accident area by
showing hand danger signal.
iii. Arrange to inform SM immediately.
iv. Don‘t meddle with Interlocking.
v. Avail services of road vehicles waiting or passing through LC Gate.
vi. Send message to nearby village, informing them regarding the accident.
vii. Collect men and material available nearby and direct them to site.
11.2 Other duties of Station Master of adjoining stations: If the Station Master comes to know of
an accident, they shall –
i. Conveying of information
a. Arrange protection of traffic by keeping all signals at ON position.
b. Report the accident to Station Master at the other end. He should be asked to call
all off duty staff at his station and send them to the accident site.
c. Report the accident to Section Controller.
d. Control to be advised regarding -
o Time and nature of accident.
o Brief description of accident.
o Adjacent lines clear or not.
o Damage to rolling stock.
o Damage to track in terms of traction posts.
o OHE masts damaged or not, and extent of damage.
e. Approximate number of dead and injured (grievous, simple) to be obtained from
the TS/TTEs.
f. Following functionaries should be advised regarding the accident:
o All off duty railway staff posted at that station.
o SS of junction stations at either end.
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o TI, CMI.
o P.Way/TRD/C&W/S&T Supervisors
o Inspector/RPF and Officer in-charge site /SHO/GRP
o Nearest Fire Station
g. Inform civil authorities, village/town/city representatives and volunteers for
possible relief assistance.
h. Supervisory Station Manager of the nearest Jn. Station shall proceed to accident
site.
ii. Medical assistance
a. Ask for assistance from local Doctors, SJAB, Civil and Army Hospitals.
b. Arrange adequate number of First Aid boxes and stretchers.
c. Mobilize local medical team and send it to site to render First Aid to the injured.
d. Quickly transport ARME Scale-II equipment to the site of the accident, if
available in station.
iii. Assistance to Passenger
a. Arrange drinking water, beverages and refreshments, either from Refreshment
Room or local sources.
b. Supply beverages and refreshments to stranded passengers.
c. Open emergency counter and display necessary information at the site.
d. Collect information on dead/injured and convey it to Officer in-charge site
/Control whenever asked for.
e. Make frequent announcements about diversion, cancellation, regulation of train
services.
iv. Transport assistance
a. Arrange for transport from local resources, if available, for transporting injured
passengers to nearest hospitals by fastest possible means.
b. For this purpose, apart from tractor trolleys, even trucks passing on the highway
can be utilized.
c. Stranded passengers to be transported from the accident spot by arranging
transshipment either by train or by hiring road vehicles.
v. Security assistance
a. Advise RPF/GRP/State Police to provide security to passengers, the belongings
and railway property.
b. They should also be asked to assist in rescue and relief work.
vi. Communication Assistance
a. Direct passengers to PCO booths available nearby.
b. Make available STD/mobile phone to relatives of dead/injured where possible.
vii. Sending manpower for site
a. Proceed to site of the accident by quickest means trolleys, lamps, vendors,
porters etc and any other equipment that is considered necessary.
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b. Continue to be in charge of site and carry out rescue/relief operations till
relieved by a Traffic Inspector or Divisional Officers.
viii. Preservation of clues and evidences
a. TI/SM first reaching the site shall take action to preserve clues and evidences.
b. Secure records related to accident in the Station/Cabin.
c. Seal slides, levers, knobs and Relay room, if accident takes place within the
Station limit.
11.2 DUTIES OF TI/SE (P.WAY) / SE(SIGNAL) / SE(C&W) / SE(TRD) / CLI / SE (Power
Supply).
i Rushing to accident site with men and material
a. Before leaving for the site of accident organize maximum number of men to go
to the accident site along with their equipment.
b. Reach the site of accident by quickest available means.
ii. Rescue and Relief
a. Ensure that the obstructed line is protected.
b. Direct all staff working under them to assist in rescue and relief work.
c. All of them should work as per directions of Officer in-charge site.
d. Assess casualties and arrange to render ―First Aid‖.
e. Shift injured to nearest hospital.
iii. Joint measurements and preservation of clues and evidences
a. Sr. Sub-ordinates at site are responsible for measurements and preservation of
clues and evidence.
b. RPF staffs at site should protect and preserve the clues and evidences.
11.3 First Responder- other than Rly. Staff
a. Villages of nearby village.
b. Police Barrack nearby
c. Army unit nearby
d. State/Local Administrative machinery as available nearby.
11.4 Response by Divisional Control Office:
Intimation of Accident – Divisional Control Office
i. In the Divisional Control Office, information regarding an accident is generally
received either by the Section Controller or the TPC/TLC/PRC.
ii. In most cases, the First Information Report also intimates the approximate number of
coaches involved and a rough estimate of the likely number of casualties (such as
‗heavy casualties expected‘).
iii. Accidents involving a passenger carrying train where the first information says that
heavy casualties are expected, should prima-facie be treated as a Disaster.
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iv. The moment information regarding an accident involving a passenger carrying train is
received in the divisional control office; the accident bell in the control room should be
sounded for alerting all on-duty functionaries.
v. After all on-duty functionaries gather around the section control board they will be
briefly informed about the accident.
vi. Each functionary will thereafter resume his position and take steps to set in motion
activities required of him.
vii. TPC will switch off OHE in case it has not tripped. OHE will not be restored even on
adjacent line unless confirmation has been received from site that adjacent line is not
obstructed and OHE is alright.
viii. Dy.CHG will undertake the following action in the given order of priority:
o Give orders to ART/ARME in charge for sounding the Hooter for ARMVs and
ARTs.
o Order movement of ARMV and ART (with 140T crane) from adjoining
divisions for approaching the accident site from the other end;
o Thereafter he will inform his departmental officers and supervisors.
ix. Dy.CHC(Chg.) will first inform Hospital Casualty. Thereafter he will inform officers
and supervisors of the division with the help of other departmental agencies in control
office.
Intimation of Accident – Railway Doctors
Dy.CHC(Chg.) will first inform the Emergency unit of Railway Hospital regarding
details of the accident. Railway doctor on emergency duty shall undertake the following:
i. Note down time of receiving message.
ii. Inform CMS, MS, other Doctors & Para medical staff and instruct them to reach
the ARMV immediately.
iii. Collect necessary Medical team in the hospital.
iv. Inform CMD about movement of ARMV.
v. Alert blood donors
vi. Bare minimum medical team should remain in the hospital; rest of the doctors
should be rushed to the accident site.
vii. Arrange to move Emergency boxes from ARME to the accident site.
viii. In case the accident site is far off and going by air would be faster, then either
helicopters or special Air Force planes may be organized from the nearby IAF
Base by Secy. to GM.
11.5 Intimation of Accident – HQ & Central Control Office
i. In HQ Central Control Office also, the accident bell in control room should be sounded
for alerting all on-duty functionaries.
ii. After they gather around the Dy.CHC they will be briefly informed about the accident.
iii. Each functionary will thereafter resume his position and take steps to set motion
activities required of him.
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iv. Each departmental functionary will inform HQ Officers about the accident in the
following manner–
- Dy.CHC(Chg) - All controllers, CMD, GM(General Administration),
- Dy.CHC (Freight) - Operating & Safety.
- TPC - Electrical Officers.
- DPC - Mechanical Officers.
- Engg. Control - Engg., Accounts, Personnel Officers.
- S&T Control - S&T, Stores Officers.
- Commercial Control - Commercial, Public Relations.
- Security Control - RPF Officers.
v. For this purpose, all functionaries working in the Central control office will have a
ready list of telephone numbers (Railway, BSNL and Mobile) of all officers and
supervisors of their departments concerned.
vi. GM will inform CRB regarding the accident.
vii. PHODs will inform their respective Board Members. In case PHOD is not available in
HQ, then the next Senior Most Officer of that department will inform his Board
Member.
viii. CSO / Dy.CSO(S&T) will inform CRS and nodal Officer of Safety Directorate of
Railway Board.
ix. Dy.CHC(Chg.) will thereafter inform Divisional Control Office regarding running out
of 1st Special train to the accident site carrying GM and other HQ Officers.
x. Functionaries of different departments will also inform their respective departmental
officers regarding timing of 1st Special train carrying GM and other HQ. Officers to
the accident site.
xi. In case the accident site is far off and going by air would be faster, then either
helicopters or special Air Force planes may be organized from the nearby IAF Base by
Secy. to GM.
Informing Non – Railway Officials
i. CHC shall inform DM, SP and CDMOs of the district within which the accident site
falls regarding the accident.
ii. ADRM shall inform the following regarding the accident:
o IG/GRP.
o ADG/GRP.
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o Divisional Commissioner.
o Home Secretary.
iii. In case POL rake is involved, then IOC/BPC/HPCL officials should also be informed.
iv. In case Mail bags of RMS are involved, then Postal officials should also be informed.
v. Telephone numbers of all DMs, SPs, CDMOs and Divisional Commissioners are
available in Divisional DM Plans.
vi. Telephone numbers of IOC, BPC and HPCL officials are also available in the
Divisional DM Plans.
vii. Telephone numbers of ADG/GRP, IG/GRP, Home Secretary etc. of Delhi, Haryana, UP
& Punjab are given in Annexure.
11.6 Action to be taken by Control office:
i. The Control Office shall immediately advise by telephone, the Station Master of the
station equipped with Accident Relief Medical Equipment scale ‗I‘ or ‗II‘ on either side
of the site of accident. The Station Master concerned shall make arrangements to move the
equipment immediately to the site of accident by the quickest possible means. The Control
Office must also immediately arrange for First-Aid Boxes and stretchers available at stations
on either side of the site of the accident to be sent to the site of the accident by the
quickest possible means.
ii. The Control Office shall also immediately advise by telephone, the Senior Railway Medical
Officer headquartered on each side of the site of the accident, the Medical Supdt. of the
Division concerned as also of the adjoining Division and all Medical Officers
headquartered around the site of accident. The Railway Medical Officials receiving the
advice shall get ready at once with the Accident Medical Equipment, if any, provided at
the station or at the Dispensary or in the Medical Relief Train at the station, in addition to
their own doctor‘s bag and assemble all their available staff at the station and, as soon as
they are ready to proceed to the site of accident, advise the Senior Transportation (Traffic)
official present at the respective station. The Control Office shall arrange for the transport of
the Medical staff and their equipment to the site of accident by the Medical Relief Train.
The Medical staff with necessary supplies may proceed to the site of the accident by other
means, if rail transport is not immediately available.
iii. The Control Office shall also advise immediately by telephone, the stations on either side of
the site of accident, where Local Doctors are available. The Station Masters, receiving the
advice shall immediately advise by the quickest possible means, the local Doctors and, on
their arrival at the station, advise the control office. The control office shall arrange for
the transport of the Local Doctors and their equipments to the site of accident by the first
available train, a special train being arranged for this purpose, if possible.
iv. The control office as well as the Station Master receiving the advice of accident shall
immediately advise the Senior Official of the Mechanical Department, if headquartered
at the station. The senior official of the Mechanical Department shall immediately
assemble his staff at the station and, as soon as he and his staff are ready to proceed to the site
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of accident, advise the Station Master. The Station Master shall arrange to get the
Medical Relief Train ready with the first available engine. He will also be responsible for
arranging a competent Guard to work the Medical Relief Train and to arrange to send with
the train as many licensed porters and Group ‗D‘ staff as possible.
v. The Medical Relief Train shall be given absolute priority over other trains for its journey to
the site of accident.
11.7 Control office should have the following items for ready-reference and use-
i. Road map, telephone numbers of S.P., D.M., Home Secretary and Chief Secretary of State
Govt. and Fire Brigades of RPF/ Civil.
ii. Vehicles on duty in control office with driver.
iii. Copies of SWR‘s of stations with yard diagrams.
iv. Copies of the check list of Section Controller, Dy. Chief controller, Power Controller, etc.
v. Telephone numbers of Railway Doctors & Railway Officers.
vi. Telephone numbers of State & Private Transport Depot, Mil Rail, Defense Establishment
(Army, Navy, Air Force, Para Military Force, BSF, CRPF and CISF), Social Volunteers,
NGO, Organizations having Road Cranes/ Bulldozers/Flood Light Equipments,
Government/Private/NGO Ambulances and Sources of Helicopters for hiring.
11.8 General duties of Section Controller:
Ref:- N.Rly. Accident Manual 2013,Para 442
i. He should record the time of accident, kilometer, casualties, damage to stock, assistance
required medical van, ART with or without crane.
ii. Advise Dy. CHC (coaching and goods), controlling station TI, AEN/PWI of the section
and railway doctor of the nearest station/station where medical van & ARME chest are
located.
iii. Stop movements of the trains in the affected section.
iv. Ascertain which lines are clear.
v. Keep room at adjacent stations for movement of medical van, ART and for marshalling
crane etc.
11.9 Duties of Power Controller:
Ref:- N.Rly. Accident Manual 2013,Para 443 (A).
i. Arrange power and crew for medical van and ART.
ii. Ensure medical van and ART is turned out within the scheduled time.
iii. He shall advise the branch officers about the accident.
iv. He should advise adjacent Divisions for ARTs and he should also request the
CMPE(R&L) that crane is required from other Divisions and Railways.
v. He should plan for additional powers and crews for diverted trains according to the
traction required in consultation with chief controller.
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11.10 Duties of Traction Power Controller:
Ref:- N.Rly. Accident Manual 2013,Para 443 (B).
On receipt of accident advice requiring crane working in the electrified section and /or
involving electric overhead equipment, the traction Power Controller shall ensure that:-
i. The Electric Power supply is cut off from the section of the overhead equipment
involved and /or where crane working has become necessary according to the
circumstances and the section made safe to work.
ii. All the necessary arrangements have been made for dispatch of electrical staff and
equipment required at the site of accident and the overhead equipment is promptly
cleared from the tracks, in case crane has to work at the site of the accident.
iii. The electric traction bogies of the relief train should also reach the site of accident with
the relief train or in advance of relief train where necessary.
iv. He will co-ordinate with Divisional Electrical Engineer (Traction distribution), Asstt.
Electrical Engineer (Traction distribution) Dy. Chief Controller and Traction
supervisors concerned to regulate relief measures.
11.11 Duties of Traction Loco Controller:
Ref:- N.Rly. Accident Manual 2013,Para 443 (C).
On receipt of an accident advice involving electric loco, the Traction Loco controller
shall co-ordinate with the Dy. Chief Controller so that the necessary locomotive, Loco Pilot,
fitters and the other technician as far as Electric Traction Department is concerned, reach the
site of accident promptly as required. He will keep the Divisional Electrical Engineer (RSO)
continuously informed about the sequences of operations and arrangements made.
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Chapter-12
Rescue, Relief & Rehabilitation Arrangements:
12.1 Divisional Officers accompanying relief train:
Ref: Letter of DRM/DLI no. OS/G/Protocol/2019 dated 11.12.2019.
In order to streamline the system of attending accidents/unusual occurrences, the
following needs to be done to make the response better to handle emergent conditions.
1. The following officers and their backup are nominated to attend the accident site and
control.
(a) Atleast one main line blocked.
The following nominations will hold good even if the main line blockage is in
the station section and bidirectional traffic mobility is available.
Department Accident site Control Office
To attend Backup To attend Backup
Administration DRM, ADRM/OP (In case more than one
M/L is blocked or passenger train is
involved).
ADRM/Infra. If ADRM/Infra is going
to site, ADTM/Tech will be in control
Office.
ADRM/OP (If one M/L is blocked). ADRM/Infra. If ADRM/Infra is going
to site, ADRM/Tech will be in control
office.
Safety Sr.DSO ADSO ADSO AOM/Chg./I
Operating Sr.DOM/G DOM/Chg. Sr.DOM/
Sr.DOM/Chg.
Sr.DOM/Chg./
DOM/M
Commercial Sr.DCM/Chg. (If
passenger train is
involved).
Sr.DCM/Fr. Sr.DCM/Fr. DCM/SS
Mechanical Sr.DME/Fr.
Sr.DME/P (If diesel
loco is involved in
train operation or
ART moves to the
site).
Sr.DME/C&W Sr.DME/C&W Sr.DME/Chg.
Engineering Sectional Sr.DEN. As per laid down
back up.
Sr.DEN/C (If both
the lines are
blocked).
Any
Engineering
wing branch
officer
nominated by
Sr. DEN/C.
Electrical Sr.DEE/TrD Sr.DEE/RSO DEE/TrD AEE/TrD
Sr.DEE/RSO (If
electric loco is
involved in train
operation).
Sr.DEE/TrD DEE/Spl.
AEE/RSO/I
DEE/W
AEE/RSO/II
Sr.DEE/G (If it is a
night derailment or
night working is
expected for
DEE/Spl. DEE/W DEE/Chg.
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restoration).
Medical CMS (If passenger
train is involved).
Addl. CMS Sr.DMO (to be
nominated by name
by CMS)
Sr.DMO (to be
nominated by
name by CMS)
Security Sr.DSC DSC DSC ASC/Hq.
S&T Sr.DSTE/C/I/II (as
per jurisdiction)
Sr.DSTE/C (If
Sr.DSTE/I & II
are not available).
Sr.DSTE/C Sr.DSTE/I or II
In station
section or
interlocked
level crossing
gate.
Sr.DSTE/I/II (as per
jurisdiction)
Sr.DSTE/C Sr.DSTE/C Sr.DSTE/I/II
In block
section at non-
interlocked
level crossing
gate
Sectional ADST &
DSTE/HQ (if both
lines are blocked).
Sectional ADST
& Sr.DSTE/I/II
(if both lines are
blocked).
DSTE/Hq &
Sr.DSTE/I (if both
lines are blocked).
Sr.DSTE/II
Signaling
failures where
detention to
passenger
carrying train
is likely to
exceed 20
minutes or has
already
exceeded 20
minutes.
Sectional
ADSTE/DSTE
Telecom cable
fault /cut/ theft
etc. leading to
failure of block
working where
failure
duration is
likely to
exceed 3 hours
or has already
exceeded 3
hours.
Sectional
ADST/DSTE (in
case failure duration
is likely to exceed 4
hours or has already
exceeded 4 hours.
Sr.DSTE/C
(b) Other than main line accidents.
1. Such accidents shall be attended by Sr.Scale/Jr.Scale officers of departments
mentioned above.
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2. In cases involving atleast one main line, generally the rail car will leave from
NDLS within 30 minutes of blowing of hooter. Dy. Chg. Will seek specific approval or
otherwise of ordering rail car from ADRM(OP)/ADRM(Tech.)/DRM and will ensure departure
at right time. Officers proceeding to site using rail car are advised that since it is likely to get
lower priority over ART/ARME proper tying up with road vehicles should be ensured for
reaching to the site quickly and they should keep their control apprised of their mode of travel.
3. Apart from the above, if main line is expected to remain blocked for more than
one hour due to any unusual occurrences like loco failure, C&W problem, OHE breakdown,
rail fracture, block bursting, panel/signal failures, public agitation etc. the concerned branch
officers should reach control /site for tackling the situation effectively.
4. Whenever ART moves or there is concentration of works at any restoration site,
one doctor with adequate first aid facilities should reach site at the earliest.
5. The above is indicative and addition/alterations depending upon the need of the
hour should be decided by the concerned officers.
12.2 Divisional Control In-charge:
The senior most officer in the control will be the officers in-charge of the control.
Sr.DOM will be the in-charge of all activities in running of trains. The officer in-charge of the
control will co-ordinate with all departments of Railway, District and State to ensure timely and
smooth rescue, transshipment, transportation and restoration etc.
12.3 Duties of Dy. Chief Trains Controllers: Ref:- N.Rly. Accident Manual 2013, Para 445.
(A) Dy. Chief Trains Controller (Coaching):
i. Advise Power Controller, C&W Control, TLC, TPC, Commercial Controller & SE(Tele)
for advising their Branch Officers and for turning out medical van, ART , etc.
ii. Advise Railway Doctor where medical van is located and also DMO/ MS.
iii. Advise nearest civil and army hospitals, fire brigades, etc.
iv. He will ensure that medical van and ART are turned out without any delay and see that these
are not held up en route. Top most priority should be given for moving the Medical Van.
v. He will ensure that relief train arranged for clearing stranded passengers is given
overriding priority in running. Every efforts must be made to minimize the travel time of
the affected passengers. It must also be ensured that other passenger trains, which have been
detained due to the accident, are given due priority in running.
vi. Advise Sr. DSO, Sr. DCM (if Commercial Controller is not available) and Security Officer.
vii. Advise the stations concerned for drinking water, tea and snacks.
viii. Open a log book as per prescribed proforma with the assistance of Trains Clerk/CMVI with
complete details of movement of medical van, ART, movement of officers, progress of
work at site as relayed from the site, etc.
ix. Advise Emergency Control in Hq about the full details of the accident as per proforma
already available along with the list of dead and injured.
(B) Dy. Chief Trains Controllers (Goods):
i. Arrange for power and crew for medical van and ART in consultation with PRC/TPC.
ii. Advise DRM/ADRM, Sr. DOM, Sr. DSTE, Chief trains Controller, Security Officer.
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iii. Arrange for power and crew for trains in consultation with PCR/ TPC by which
stranded passengers are to be carried.
iv. Arrange for material and labour specials.
v. Regulation of goods trains.
vi. Arrange for power in consultation with PCR and TPC for trains diverted.
vii. Where the officials mentioned in item (1) of the duty list of Dy. Chief Trains
Controller (Chg.) are not deployed round the clock, he should inform the concerned
officers.
(C) Duties of Chief Trains Controller:
i. Ensure that medical van and ART have been dispatched to the site of accident and are
not held up en route.
ii. He should make arrangements of trains for carrying stranded passengers and clearance of
passengers held up at other stations.
iii. Ensure that all concerned officers have been advised.
iv. Plan for regulation of passengers, Mail/Exp. trains cancellation, diversion, termination
short of destination in consultation with Sr. DOM.
v. Inquiry offices at important stations are kept advised about the revised timings and the
changes in schedule of train service.
vi. Alternative route should be explored for movement through yard and plan made out for
additional staff for piloting, etc. in case coaching lines are blocked.
vii. Particulars of injured and dead should also be conveyed to CSO or COM in absence of
CSO.
12.4 HQ Officers movement:
i. The following HQ Officers as detailed at (iv) below will proceed to accident site by the
first special train, which will be carrying GM.
ii. This special train shall be arranged by New Delhi Divisional Control Office, in
consultation with HQ Central Control. Scheduled departure time will be informed to
HQ Officers by their departmental functionaries in HQ Central Control.
iii. GM will proceed to the accident site. COM shall stay back at Zonal HQ for co-
ordination work.
iv. Department wise, designation of officers who are required to go to site, and those who
will require to stay back in HQ shall be decided by PHOD/CHOD.
12.5 Movement of Sr.Supervisors/Supervisors/Staff to Accident Site:-
i. At the Divisional level 80% of all supervisors available in divisional HQ, should
proceed to the accident site.
ii. All other supervisors available in the field at other stations should also proceed to the
accident site.
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iii. Divisional Control Office should issue a recorded control message from DRM to all
Supervisors for proceeding to the accident site immediately by fastest possible means.
iv. The Divisional Control Office concerned on receipt of the accident advice will
immediately pass on the same to the Sr.DSO and Sr.DOM.
12.6 IMMEDIATE ASSISTANCE FROM STATE GOVT. OFFICIALS The machinery of state governments is available at many places and their help is
required for getting police clearances etc. The state governments are also having their own
disaster management plans. Therefore, the concerned authorities and local doctors must be
immediately informed for getting assistance as per following;
The local assistance should be called for;
Immediate rescue and evacuation
Medical assistance at site including ambulances, medicines, first aid facilities etc.
Sanitation at the site
Amenities at site such as drinking water, food, Shelter, illumination etc
Security, law & order and crime control
Transportation of injured to hospitals
Identification/ disposal of bodies
Any other assistance from state authorities, Military or paramilitary organizations,
District and specialized hospitals will be arranged by the Officer I/C at Control depending on
the situation.
It should however be noted that once the railway relief team arrives the site, all the
relief rescue operations are to be done under the supervision of the railway site manager.
Information to Responsibility
Local Police station ASM/SM of nearest station, officers I/C at control
Govt. Hospital/Health Centers ASM/SM of nearest station, officers I/C at control
Local Doctors ASM/SM of nearest station
Local civil officials
(BDO, SDO, DM etc.)
ASM/SM of nearest station, officers I/C at control
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Chapter-13
Accident Site Management Plan –I
Senior most Railway Officer at the site of accident shall be the site manager. The site manager
shall be the overall in-charge of all the relief and rescue operations at the site and he will also be the
chief spokesman at the site. He will be assisted by the officers and staff of all the departments present
at the accident site for discharging his duties. PR/Commercial department will look after
media needs at site.
The relief and rescue operations will be done by the various departments as per the following:
A. Rescue Operation: — Primarily Medical & Mechanical department will organize and all other
Railway men will assist. There is no need for seeking the clearance from state police for
launching rescue operation for saving as many human life as possible which inter-alia may
involve handing/shifting of rolling stock (Locomotives, coaches and wagons) (Ref:- The high
level committee report on disaster management over Indian Railway –April-2003 Para 15).
B. Relief operations including care of dead: - Medical, Commercial & RPF department.
C. Care of passengers and their dispersal] transportation :- Commercial Department.
D. Communication: - Sr. DSTE will ensure communication through DOT, STD/ISD, mobile
phone & Railway phone. The communication facilities can also be utilized by the passengers
for informing their relatives.
E. Crowd control and law & order:- RPF Department. Sr. DSC will ensure that clues are
preserved and not tampered. He will ensure security of passengers and their luggage. He will
also ensure law and order in that area.
There are 03 aspects of Disaster Management work at an accident site:
Rescue and Relief which is carried out by one set of functionaries.
While second set of functionary work pertains to rehabilitation of accident involved
passengers, taking care of dead bodies, dealing with their relatives etc. for which a
different set of functionaries are required.
Third set of functionary work for transportation of stranded Passengers.
For managing these 3 distinct aspects of DM work that are required to be discharged by
Railways, three separate establishments should be set up at an accident site. The outline schematic plan
of accident site given at Annexure— 1.
13.1 UNIFIED COMMAND CENTRE (UCC) -
i. Unified Command Center (UCC) should be set up at the accident site under the overall
coordination of Mechanical Department.
ii. This will be some kind of a control office to be located near the center of the accident site.
iii. This is basically meant for catering to operational needs of Railway in rescue, relief and
restoration work.
iv. Detail schematic plan of UCC is given at Annexure -1 at page no. 159.
v. UCC is to be manned by staff of relevant departments such as : Medical, Commercial,
Personnel, Operating, Safety, Security, Public Relations, Mechanical, Electrical, S&T and
Engineering.
vi. UCC will be provided with all facilities similar to a control office.
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vii. Adequate lighting with generator backup should be provided in the UCC.
viii. Adequate number of telephonic links to Divisional Emergency Cell and HQ Emergency Ceil
should be provided. Preferably each department in the UCC should be given as independent
telephone including satellite telephone, fax, photo copier, PCs and loud speaker.
ix. PC/Laptop should be connected to Internet for E—Mailing of detail update to all concerned,
including Divisional Emergency Cell, HQ Emergency Cell and Help line Enquiry Booths.
x. A big banner displaying ‗UNIFIED COMMAND CENTER‘ should be put up at a prominent
place at the entry to the samiana, with sufficient signage‘s indicating its direction or approach
road.
xi. UCC at the site will be manned by Sr. Supervisors on round the clock basis in 12 hrs. shift duty
and they will monitor & co-ordinate working of their departments.
xii. Various functionaries in the UCC will monitor and co-ordinate the working of their
departments, and assistance required by them, if any.
xiii. Each functionary at the UCC will maintain a log book. Flow of information both incoming and
xiv. outgoing would be recorded along with the time and names of officers/staff who were given the
message.
xv. UCC will basically supervise the working of 2 LCCs and coordinate with Divisional and HQ
Emergency Cells.
xvi. Functionaries of different departments in LCCs should provide updated information regarding
progress of work to their counterparts in UCC.
13.2 LOCAL COMMAND CENTRES (LCC)
i. Depending on the spread of the accident site, Local Command Centers (LCC) on the same
pattern as the UCC should be set up.
ii. If the site is spread out over 300- 400 mts. 2 LCCs should be set up. Detail schematic plan of
LCCs would be similar to that of t}CCs as given at Annex-1.
iii. Representatives of same departments as in UCC should be present in LCCs also. However, they
should be either one or at most 2 men per department. It will coordinate various teams spread
out over the site of accident.
iv. Each LCC will oversee the working of DM teams at one end of the accident site.
v. Jurisdiction of each LCC will extend to all men and materials belonging to 2 ARMVS, BD
special and 1 ART at that end of the accident site.
vi. One SAG officer of Mechanical department will be overall in charge of each LCC with loud
speaker for making announcements and direct telephone link with UCC.
13.3 NEED FOR SETTING UP OF CENTRAL PASSENGER ASSISTANCE CENTRE
For taking care of relatives of passengers, providing them with succor in their hour of
agony and for guiding them sympathetically, some kind of an assistance center is required at
site, under overall coordination of Commercial Dept. taking help from different Departments as
mentioned. A banner displaying ―CENTRAL PASSENGER ASSISTANCE CENTRE" should
be displayed prominently.
13.4 ASSISTANCE TO BE REN DERED TO THE RELATIVES OF PASSENGERS Assistance to be rendered to relatives for completing the following formalities :
i. Locating the name of the passenger on reservation charts, in case passenger was traveling in
reserved accommodation.
ii. Going through the list of injured and dead passengers to find out whether the name appears.
iii. In case the name is not available in the list, then taking a round of different hospitals to find out
whether their relative has been admitted in one of them in an unconscious state.
iv. Hospitals are generally at separate locations, sometimes even in different towns; and
commuting becomes a problem.
105
v. In case the passenger can be located in one of the hospitals, they have to find out the severity of
injuries, likely period of hospitalization etc.
vi. Collect the ex-gratia paid by Railways.
vii. Try and locate missing luggage of the injured passenger. For this they have to take a round of
the building where all unclaimed luggage have been kept.
viii. Next they have to arrange for a place for themselves to stay.
ix. Arrange for medicines/diet etc. and payment of hospital bills, if required.
x. Thereafter, they have to keep in touch with the hospital and get their relative released.
13.5 ASSISTANCE TO BE RENDERED TO THE RELATIVES/NEXT OF KIN OF DEAD
PASSENGERS: They are to be given the following assistance:
i. In case the passenger could not be located in any of the hospitals, then they have to go to the
building where unidentified dead bodies have been kept.
ii. Take a round of various rooms where bodies have been kept, examine each body and try and
locate their near and clear one.
iii. Identify the dead body, if the same has been extracted by then. Otherwise wait for all bodies to
be extracted and try and identify their relative.
iv. In case they fail to identify the same then they have to go through photographs of unidentified
bodies taken at site.
v. After the body is finally identified, they have to produce proof of relationship for Railways to
entertain their claim.
vi. Obtain medical death certificate from the Railway doctor.
vii. Obtain post mortem report, from the Govt. doctor who has performed postmortem on the body.
viii. Obtain official death certificate from the local municipality.
ix. Accept of ex-gratia payment from Railways.
x. Collect forms for lodging claim for compensation from Railway Claims Tribunal.
xi. Take over custody of dead body from the local Police.
xii. Perform last rites at the same place or take back the body to their native place, depending on
circumstances.
xiii. Make arrangements for their return journey back to their native place.
13.6 COMBINED ASSISTANCE CENTRE (CAC): (Details schematic Plan of CAC as
Annexure- 2 at page no. 160)
i. The UCC should have a Central Passenger Assistance Center (CPAC) located towards the rear
side, away from the track for rendering help to passengers and their relatives. Outline schematic
plan of UCC,-‗CAC is given at Annexure-1.
ii. This is basically meant for catering to requirements of passengers and their relatives/next of
kin, and for providing a single window clearance for all types of formalities.
iii. CAC should be separate from the UCC so that it does not interfere with normal rescue and
relief work.
iv. CAC will manned by staff of relevant departments such as: Operating, Medical, Security &
Personnel.
v. There should be only one such CAC, and all Railway resources should be pooled into it. CAC
will be manned by staff of relevant department such as : - Operating - Medical - Commercial-
Security - Personnel.
vi. A big banner displaying ‗COMBINED ASSISTANCE CENTER‘ should be put up at a
prominent place at the entry to the shamiana.
vii. Different counters should be provided in sequence for each of these formalities, so that the
entire
viii. exercise can be completed in about an hour.
ix. Functionary concerned from the local Municipality who issues Official Death Certificates
should be made to come and sit in the CAC so that these certificates can be issued immediately
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without any delay.
x. CAC should have different counters for various purposes in following sequence:
a. Reservation chart, for locating the name.
b. List of dead and injured along with name of hospital. The name of passenger involved
should be checked up from the list of dead or injured, if available, and their current
status informed.
c. Counter for providing commercial supervisor or WI as escort along with vehicle(s), for
accompanying the relative and going to hospitals or mortuary.
d. Railway doctor for issue of Medical Death Certificate.
e. Govt. doctor for issue of Post mortem Certificate, in case the same is necessary.
f. Officer- in -Charge of CAC to supervise the CAC.
g. Municipality official for issue of Official Death Certificate.
h. Local police for issue of authority for handing over of dead body.
i. Claims counter- Payment of ex-gratia and issue of Claims Compensation form.
j. Counter for helping performance of last rites in case relatives decide to cremate the
body there itself.
xi. Pass counter for issue of return journey pass.
xii. Return journey facilitation counter for making arrangements for return journey.
13.7 FIRST AID POSTS
i. Medical Posts should be provided in both UCC and CAC.
ii. Medical Post in UCC will provide first aid to injured passengers after extrication, assess their
injuries and make arrangements for sending them to nearby hospitals.
iii. Medical Post in CAC will keep all records of injured and dead passengers, names of hospitals
here they have been admitted etc.
iv. First Aid Posts should be provided in LCCs.
v. This will mean for treating passengers and classifying their injuries before they are sent for
admission to various hospitals.
13.8 SETTING UP OF UCC, LCC AND CAC- Annexure -1 at S.No. 159
i. One SSE/Works shall be exclusively responsible for setting up of these facilities. He shall
undertake the following:
a. Move along with sufficient staff for setting up of these facilities.
b. Immediately start setting up of the tentage accommodation after taking out tents and
shamianas provided in ARTS. I
c. In addition, he should also requisition agencies which provide tentage accommodation
on contract.
ii. Bridge Line staff will assist in setting up tentage and above mentioned facilities. Dy.CE,/Bridge
will also move to the site and in case, bridge is not involved, he will take full charge of tentage
arrangements. '
iii. Bridge Unit will take with them sufficient Manila ropes, wire, ropes, survey instruments,
binoculars, helmets, life jackets, ladders and other equipment. Nylon ropers should be sufficient
in length to ensure barricading at site and camping areas.
iv. Sufficient facilities for erecting temporary stage/scaffolding etc. should also be organized, if
required at site.
v. Few temporary toilets should be provided at one location in addition to number of urinals at 3
or 4 places with adequate disinfectant.
vi. Water tankers will be ordered for supplying water at site and arrangements shall also be made
for drinking water.
vii. Temporary kitchen in tents/shamianas/Chairs is to be set up so that catering unit or IRCTC can
provide cooked food to staff working at accident site.
viii. Bridge Line staff will have list of divers who in case of emergency can be hired for rescue or
107
restoration operations wherever site is surrounded by deep water.
ix. Signages for both UCC and CAC should be provided at prominent locations.
13.9 NUMBER OF DEAD AND INJURED — MEDICAL DEPARTMENT
i. Medical department at site should confirm the number of dead.
ii. Doctors in charge of various teams working on different coaches should give 03 hourly reports
to Medical counter in LCC who in turn wili inform UCC, CPAC and others.
iii. Number of injured passengers.
iv. Type of injuries, whether grievous, minor or trivial.
v. Names of injured, and names of various hospitals where injured have been sent.
13.10 IDENTIFICATION OF DEAD BODIES — COMMERCIAL DEPARTMENT
i. Number of dead bodies identified.
ii. Ex-gratia paid to injured and next of kin of the dead.
iii. No. of dead bodies handed over to relatives.
13.11 NUMBER OF COACHES DEALT WITH — MECHANICAL DEPARTMENT
i. No. of coaches thoroughly searched.
ii. No. of coaches made off track.
iii. No. of coaches yet to be dealt with.
iv. Collection and Dissemination of Information Channel of Communication:- The following
would be the responsibility and channel both for collection as also dissemination of
information. Before each shift goes off duty, details of work done should be updated in the
LCC.
The LCC‘s should in turn update the UCC regarding the latest progress. This updated
information would be conveyed to Divisional Emergency Cell every 3 hrs.
(a) Number of dead and injured - Medical Department-
Medical Department at site should confirm the number of dead.
Doctors in charge of various teams working on different coaches should give 3 hrs
report to Medical counter in LCC who in turn will inform UCC.
Number of injured passengers.
Type of injuries, whether grievous, minor or trivial.
Names of injured, and names of various hospitals where injured have been sent.
(b) Identification of dead bodies — Commercial Department.
Ex—gratia paid to injured.
Number of dead bodies identified.
Ex—gratia paid to dead.
No. of bodies handed over to relatives.
(c) Number of coaches dealt with — Mechanical department.
No. of coaches thoroughly searched.
No. of coaches made off track.
No. of coaches yet to be dealt with.
108
Chapter 14
ACCIDENT SITE MANAGEMENT (PLAN — II)
Nominated officials from various departments arriving at site by ARMVs and ARTS form part
of the Disaster Management Team. Officials representing each department are responsible to ensure
that assigned duties of their respective departments are efficiently carried out. Senior officers of each
department will also ensure that their work is synchronized with that of functionaries of other
departments for quick rescue, relief and restoration operation.
13.1 MEMBERS OF THE DISASTER MANAGEMENT TEAM-
i. Disaster Management Team normally comprises members of following departments-
a. Trained Railway men from Medical, Commercial, Safety, Electrical, S&T,
Mechanical, Engineering, Security, Personnel and other departments.
b. In case of fire accidents, trained fire service personnel shall form part of this
unit.
c. In case of an accident on water body, divers and naval cadets will also be part of
the team.
d. In case of sabotage or bomb explosion, bomb disposal squads and GRP/Local
Police will also be involved.
e. Various rescue unit shall accompany ARMVs, ARTs or move by road as quickly
as possible.
ii. Officer-in-charge of Site (OIC Site): On arrival of ARMV at accident site DRM shall
take over as OIC Site from the senior-most officer of the accident involved train. On
arrival of 1st Special train carrying GM and other HQ Officers, GM shall be OIC Site.
In the absence of GM, the senior most Officer shall be OIC Site. He will be responsible
for forming Core Groups as required and direct them to carryout efficient rescue, relief
and restoration operations.
iii. Rescue, Relief and Restoration Operation DM Team on arrival by ARMVs and ARTS
shall undertake following actions:
a. Video coverage by drone, video camera and still photography of accident site
and Crowd Control for Law and Order.
b. Rescue operation.
c. Clearance from State police for restoration where required.
d. Relief operations.
e. Installation of Communication Network.
f. Preservation of Clues and Evidence.
g. Media Management at site. viii. Salvage operation.
h. Restoration operation.
i. Lighting arrangements of accident site (if night will be require first).
iv. Video photography by Drone and video camera to be carried out prior to starting
restoration work at an accident site, divisions should undertake suitable video film
coverage to the extent feasible. Still photography by digital camera should also be
undertaken extensively for its obvious advantages. The photograph should be taken
from a vantage point and from as many angles as possible so as to give a bird's eye view
as also close up photographs. Such photographs should clearly indicate:
a. Severity of the accident.
b. Illustrate the damage to P.Way. Rolling Stock, Signal, OHE and other structures
and equipments. Separate set of photographs to be taken to preserve clues and
evidence of sabotage if suspected.
c. Victims and unidentified bodies should also be extensively photographed.
13.2 GENERAL For efficient Disaster management, responsibilities of various departments are to
be executed by deputing responsible officers and supervisors. Important duties of such officers]
109
supervisors are enlisted as follows:
i. OIC Site -
a. Ensure setting up of UCC, CAC and LCCs at the earliest.
b. Collect information from OIC Site of IAT.
c. Take stock of the situation and plan for efficient rescue operation.
d. Estimate quantum of assistance required for each department from:
Adjoining zones
Within the division,
Adjoining divisions of NR
Non—Railway agencies.
e. Channelize local resources to supplement available resources.
f. Ensure that duties of various functionaries of different departments as laid down
in NR‘s Zonal DM Plan are carried out.
g. Ensure co-ordination among all departments for efficient rescue, relief and
restoration operation.
h. Ensure information to Superintendent of Police and District Magistrate.
i. In case of sabotage, direct RPF to obtain quick clearance from State Police.
j. In case of serious explosions or fire, clearance from Controller of Explosives is
to be obtained. It is to be mandatory that Group / Team to reach at site at first
information.
k. Give prima facie cause of the accident along with forecast of expected date and
time of restoration.
l. Ensure timely information on the progress of rescue, relief and restoration work
with following details:
Number of bodies identified
Number of coaches searched
Number of injured passengers recovered
Number of coaches dealt with
Supplementary assistance required, if any.
Nature of injuries to passengers
Number of bodies recovered
m. Forecast for completion of each activity mentioned below should also be firmed
up. These target dates and times should be communicated to all officers and
supervisors at accident site:
Re-railment
OHE fitness.
Track fitness
Clearance of section
Points and inter-locking
Movement of first train.
ii. Duties of Divisional Railway Manager-
a. Ensure that functionaries of different branches at the accident site carry out
duties assigned to them as per Zonal and Divisional DM Plan.
b. Co-ordinate with Divisional Emergency Cell regarding assistance required.
c. Co-ordinate with Civil Authorities especially with regard to :
Requisition of buses from State transport authorities, with Loco Pilots for
round the clock duty.
Arrange waival of Post Mortem formalities.
Arrange positioning of Municipal Official in the CAC for issuing of
Official Death Certificate.
iii. Formation of two teams at accident site for round the clock working-
a. At the accident site, departmental officers available from both HQ and division
shall be formed into two teams for round the clock working in 2 shifts,
110
preferably 8 hrs to 20 hrs and from 20 hrs to 8 hrs.
b. PHODs/CHODs shall be available on duty during the daytime.
c. PHODs/CHODs shall take on the spot decision regarding composition of the
team for night site shift for their respective department. This composition should
not normally be changed during the 3-4 day stay at the accident site.
d. Branch Officers shall be available on duty during the night time.
e. Branch Officers shall take on the spot decision regarding composition of the
team for night shift for their respective department. This composition should not
normally be changed during the 3-4 day stay at the accident site.
f. Similarly, supervisors available from both HQ and divisions shall also be put in
two teams.
iv. Duties of Operating Department Immediately after getting the information.-
a. All sectional T1s and Supervisory SSs should be directed to reach the accident
site by first available means.
b. Similarly additional RG/LR staff from the section should be sent to adjacent
stations on either side so that additional shunting work can be done.
c. Since considerable amount of shunting is required to be performed at adjoining
stations, 02 traffic supervisors in 02 shifts should be posted at adjoining stations
on each side.
d. Ensure that special trains are sent into the accident affected block section
according to the sequence.
e. Ensure proper marshalling of crane while proceeding to the accident spot in the
block section. Ensure that Engineering vans of the ART are placed nearest to the
accident site for this purpose; Engineering van/wagon should be placed closest
to site of accident by sending it in pushing condition.
f. Ensure prompt clearance of stranded passengers at the site in coordination with
the Divisional Emergency Cell.
g. Regarding running of special trains, keep in touch with Divisional Emergency
Cell and give requirement from site.
v. Duties of Safety Department-
a. Preserve all clues and evidences regarding probable cause of the accident and
ensure that these do not get disturbed till police clearance is received.
b. Ensure that video by drone, video/still photography by digital cameras are taken
as required.
c. Ensure that joint measurements, observations are recorded in the prescribed
proforma before restoration work begins.
d. Ensure that unaffected rolling stock is moved away from the site and thereafter
stabled at convenient location for further examination during accident inquiry.
e. Ensure that evidence of train staff, station staff and public are recorded on the
spot.
f. Addresses of passengers willing to give statements later should also be obtained.
vi. Duties of Medical Department-
A. Main functions-
Main functions of the Medical department can be broadiy classified as:
Taking an initial round of hospitals and assessment of situation.
Taking out injured passengers from accident—involved coaches.
Attending to injured passengers and giving them First Aid.
Preparing list of injured passengers.
Classification of their injuries.
Transporting them to hospitals and getting them admitted.
Post admittance hospital care of the injured.
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Dealing with dead bodies.
Preservation of dead bodies.
B General- Ensure coilecting blood and urine samples of train crew in case the same is
necessary.
Organise as many road ambulances as possible at the accident site.
Data Bank of Divisional DM Plans has names, telephone numbers and other
details of hospitals near the accident site. They should be contacted on phone for
sending road ambulances along with team of doctors. Set up Medical Counter in
UCC and CAC for passenger assistance.
Set up First Aid Posts in LCCs.
C Site Management-
Leader of Team ‗A‘ (Normally CMS/MS In-charge of the Division) would take
control of the site, co-ordinate relief measures and distribute duties amongst
doctors available as detailed beiow;
Different teams and groups will be formed for discharging various duties of the
Medical department as detailed in Section (7.5) above.Each should consist of 4-6
members and each group should consist of 3-5 teams, depending upon
requirement.
One group of doctors will take a round of various hospitals where injured
passengers have already been admitted. (Para ‗iv‘ below).
One group consisting of 4-5 teams of doctors and para-medics will taken out
injured passengers and dead bodies from accident involved coaches. (Para ‗v‘
below).
One team will attend to injured passengers and give them First Aid and other
medical treatment. (Para ‗vi‘ below).
One team will prepare list of injured passengers, note down details of their
injuries and classify them. (Para vii & viii below).
One team would be in-charge of transporting injured passengers to hospitals and
getting them admitted. (Para ‗ix‘ below).
One team would be in-charge of post admittance hospital care of the injured.
(Para ‗x‘ below).
One team will deal with dead bodies after these have been extracted from
coaches. They will prepare a list and arrange for their preservation. (Para ‗xi‘ &
‗xii‘ below).
In case sufficient doctors are available then more groups should be formed for
rescue operations. (Para ‗v‘ below).
D Taking an initial round of hospitals-
Separate doctors wili be deputed to visit each hospital where injured passengers
have already been shifted.
One commercial officer will also accompany doctors and make a general
assessment.
At the hospital, they should collect information about dead/injured persons, their
name, age, sex, address, telephone no., name and telephone no. of relatives /
friends, nature of the injury, etc. These information should be immediately
communicated to CMS/MS at accident site by using local PCO/Cell phone etc.
Prepare a list of persons dead/injured already in hospitais in three copies by
using carbon paper. The list thus prepared is to be signed by Railway doctor on
duty in the hospital. One copy is to be handed over to the Commercial
Department.
2nd copy to be kept with the doctor in charge as office copy and the 3rd copy to
be given to paramedical staff to get multiple photocopies for further distribution.
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One copy should aiso be sent to CAC for being fed into the Personal Computer
provided in the CAC.
The initial fist prepared should be updated at regular intervals, as and when any
change occurs and communicated to the emergency control.
E Taking out injured passengers-
Maximum number of doctors shouid be deputed for this activity.
This group should consist of at least 4-5 teams. If numbers permit, more such
teams should be formed.
Teams involved in rescue operation should ensure rapid access to all injured
passengers.
They should take assistance of Mechanical/Engineering/RPF staff to extricate
injured passengers.
Each team will join up with teams of Mechanical staff who would also be
involved in extracting dead and injured from coaches.
Maximum number of coaches should be tackled simuitaneously, except those
that have climbed on top or have telescoped into one another.
Coaches should be thoroughly searched inciuding lavatory and vestibuie
portions before abandoning further search and moving on to the next coach.
F Attending to injured passengers-
One team will be asked to provide medical treatment to injured passengers
immediately after their evacuation from coaches.
Ensure stabilization of condition of injured passengers already taken out from
coaches, before they are dispatched to hospitals by road.
In case of patients in critical condition where stabilization of condition at site is
not possible, they should be moved immediately by road ambulance or shifted to
ARMV.
G Preparing list of passengers- .
Collect list of injured passengers prepared by TS/TTEs and assess the situation.
Separate lists to be prepared coach wise. The list should contain following
details;
If found Conscious:Name, sex, age, identification rnarks,address, ticket
number, originating and destination station. .
If found Unconscious: Approximate age, sex, identification marks, ticket
number and other particulars if relatives and friends are available.
Once the preliminary list of injured passengers has been prepared, the list should
be signed by the CMS/MS in-charge and a copy handed over to commercial
department.
The list of injured passengers will thereafter be updated periodically, as rescue
and relief work continues and fed into the Personal Computer provided in the
UCC/LCC.
H Classification of Injuries-
i. Injuries are classified as under: a) ‗Grievous‘ injuries as defined below.
Following are considered to be ‗grievous‘ injuries (as per Section
320 of the Indian Penal Code):
Permanent privation of sight of either eye.
Permanent privation of hearing of either ear.
Privation of any member or joint.
Destruction or permanent impairment of powers of any members
or joint.
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Permanent disfigurement of head or face.
Fracture or dislocation of a bone or tooth.
Emasculation.
Any hurt which endangers life, or which cause the sufferer to be,
during the space of twenty days, in severe bodily pain or unable
to follow his ordinary pursuits.
b) ‗Simple‘, but excluding ‗trivial‘ injuries such as abrasions or
bruises.
Injuries other than those defined above are considered to be
―simple‖ injuries.
ii. Apart from injuries defined above, there may be cases where a passenger
or trespasser receives only petty abrasions or bruises. These are of trivial
nature and technically speaking should not be taken as injuries.
iii. ―A Railway employee or a passenger or a trespasser shall be considered
to be ―injured ‖ only when he/she is incapacitated following customary
vocation for more than 48 hrs. Such injuries are ciassified as under:
Serious (including grievous injuries). ―Minor‖ or ―Simple‖
iv. Classify injured passengers into separate categories as grievous or
simple.
v. Inform Commercial department for arranging ex-gratia payment.
vi. Classification of injuries may be changed in the light of X-rays and other
detailed findings after admission and should be intimated to CC and
LCC.
I Transporting injured passengers to hospitals -
One team will be asked to arrange transport of injured passengers to nearby
hospitals.
Ensure expeditious transportation of injured either to AMRVs or to nearby
hospitals.
Critically injured passengers should be transported by means of road ambulances
and other by means of ordinary road vehicles.
Commercial staff should also be associated with transfer of injured passengers to
hospitals.
Before doctors and supervisors leave the accident site for hospital duty, they
shouid note down the DOT and mobile Telephone nos of the accident site, CMS,
MS and other doctors at the site for quick communication.
Doctors going to different hospitals should have separate vehicles.
In case sufficient numbers of Railway vehicles are not available, they should
hire taxis for their movement by withdrawing from station earnings.
J Post admittance hospital care-
One Railway doctor, one commercial supervisor and one welfare inspector
should be deputed round the clock at each hospital.
If large numbers of hospitals are involved 2-3 hospitals may be given to one
doctor. In that case, the doctor, in consultation with CMS/MS, should station
himself at the hospital where maximum no. of patients are admitted.
Make an assessment about capabilities of the hospital to handle injured persons
especially with reference to types of injuries they have suffered. Decide whether
the patient needs to be shifted to other hospital with better facilities and then
arrange to shift the patient.
In case any injured passenger succumbs to his injuries in the hospital, then the
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doctor in-charge of that hospital should update this fact to the medical counter at
CAC.
J Care for the Dead- - 20 nos of collapsible coffins which is available at each Divisional Hospital will
be transported to the site by ARMV, road vehicles or train services as per need.
Air-conditioned mortuaries availabie with Divisional Hospital to be utilized to
store at least six bodies. There is provision of Embalming Gun and Chemicals to
ensure that bodies are preserved for reasonable time and if necessary the bodies
can be transported to Divisional Hospital till claimed by relatives. 20 nos of
body bags which are available with Divisional Hospital is to be utilized.
In case of a major disaster the usual complement of medical staff in any ARMV
is grossly inadequate for undertaking work of this magnitude. This should be
augmented from nearby divisions/zones depending on the requirement.
Adequate number of Safaiwalas and other health workers who have come to the
accident site should be mobilized for this purpose.
Dismembered bodies begin emitting foul adour after two days. Carrying out this
task under such circumstances becomes a real problem. Therefore, target should
be to extricate all dead bodies within 24 hrs.
Dead bodies should be dealt with coachwise; otherwise bodies taken out from
different coaches get mixed up.
Bodies taken out from coaches should be stacked at quite some distance from the
track in front of respective coaches, in separate lots, coach wise. While this may
slow down the work initiaily, in the long run it is more systematic since bodies
don't get mixed up.
Shift dead bodies from coaches to a nominated place at the accident site with the
heip of paramedical staff, SJAB, Scouts, Civil Defence personnel, other Railway
staff and Non-Railway volunteers available at site.
Ensure covering of dead bodies with shrouds.
Put label (white cloth of 12‖x9‖ written by marker pen) on body bag on each
dead body on the chest just below the neck as below:
Date Coach No. Dead body Serial No.
Name: Age: Sex:
In case of unidentified dead bodies, against the item name‘, it should be written
as unidentified-1/unidentified-2, etc. Approximate age should be estimated from
the appearance, such as between 35-45 years.
5 photographs preferably by digital camera should be taken of each dead body.
Two should be close up of face from in front and sideways, third should be with
the label visible as mentioned above and fourth and fifth should be of full length
of the body.
Each body should also be video photographed.
After photographs have been taken, each body should be placed inside a plastic
bag with zip having proper labeling system where some information is also to be
provided.
After this, bodies will be handed over to GRP or local police for safe custody.
Take necessary steps to handle unhygienic condition that may arise due to
decomposed/mutilated bodies.
K Preservation of dead bodies- Numbering and photography of bodies should be done even when relatives are
on hand to claim the body.
Arrangements have to be made for a more permanent location for them till such
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time as the next of kin arrive to claim these bodies.
In all such accidents passengers are invariably separated from their belongings.
As such in many cases there are no tickets or other identification papers on their
possession.
This problem is further compounded in unreserved coaches where no reservation
charts are available.
Identification problems come up in case of mutilated bodies also. In such cases,
photographs are better means of identification.
Arrange for hiring of a couple of big halls, for keeping bodies.
Rooms should preferably be at a single location so that relatives do not have to
go around from mortuary to mortuary.
A large building having number of rooms would be ideal for storing them. Best
option would be to take over a school building temporarily,
Arrange to move dead bodies to nominated buildings being used as temporary
mortuaries.
Bodies should be neatly lined up with their numbers prominently displayed, and
kept in different rooms, coach-wise.
Notice Board outside the buiiding shouid display the room nos where bodies
extracted from a particular coach have been kept.
These details should also be posted on a notice board outside each room.
This will prevent unnecessary handling of bodies, which in any case would be in
anadvanced state of decomposition.
For dead bodies whose relatives are not readily available and delay is expected,
arrange for their preservation by dry ice etc.
Procure following items from local market for dealing with dead bodies:
Shrouds
Polythene bags
Coffins
Dry ice Commercial staff should be put on round the clock duty in the building housing
the temporary mortuary for guiding relatives as and when they come.
L Duties of Commercial Department-
i. Main functions- Main functions of the Commercial department can be broadly classified
as:
Providing beverages and catering to injured and uninjured passengers
through IRCTC or any nodal agency.
Initial round of hospitals and assessment of situation.
Preparing list of injured passengers. ,
Assisting transportation of injured passengers to hospitais and getting
them admitted.
Payment of ex-gratia to injured and next of kin of dead.
Dealing with refund and claims compensation formalities.
Taking charge of luggage and consignments.
Assistance in post-admittance hospital care of the injured.
Taking care of relatives.
ii. General- Before Sr. DCM proceeds to accident site he should arrange withdrawal
of sufficient cash from station earnings.
At the accident site, handpicked commercial supervisors should be
deputed for manning commercial counters in UCC and CAC.
Each commercial counter in CAC is to be manned by one group. Co-
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ordination with other depts during the process of salvage is must.
iii. Withdrawal of cash from station earnings-
In order to meet accident related expenditure, Officers can withdraw
money from station earnings duly following the procedure incorporated
in Commercial Manual Vol.II Rule No.2425.
Departmental expenditure necessiated for floods, accidents or
earthquakes, etc.
Ex- gratia payments to persons involved in train accidents.
Procedure and accountai as detailed below should be followed (Para xi &
xii below).
iv. Hiring of Vehicles
a) A large number of road vehicles are required at an accident site
for following purposes:
Taking injured passengers, doctors and other important
officials to hospitals.
Clearance of uninjured passengers.
Taking dead bodies to mortuaries.
Bringing men and materials, etc. to accident site.
Taking unclaimed luggage for being kept in safe custody.
Taking relatives to hospitals and mortuary.
Other miscellaneous work. _
b) For this purpose apart from whatever number of Railway vehicles
may be avaiiable, extra road vehicles may be hired.
c) Adequate number of road vehicles should be attached to CAC for
taking relatives to hospitais, mortuaries etc.
d) Nominated Railway staff to be attached to each hired vehicle
round the clock (even group ‗D‘ would suffice), so that
optimumuse can be made of the vehicle.
e) Buses from State transport authorities should also be
requisitioned along with extra Drivers for round the clock duty.
f) One Raiiway staff should be put in charge of each bus on round
the clock duty, who will accompany the bus wherever it goes and
bring it back in time (even group ‗D‘ would suffice).
g) In case hospitals are in different towns, then road transport buses
should be put on fixed time round trip schedule for movement of
relatives from CAC to various locations and back.
h) All hired vehicles and requisitioned buses should have stickers
pasted on their front and rear windscreens indicating ‗RAILWAY
ACCIDENT DUTY‘.
v. Catering arrangements-
Arrangements for supply of food and beverages to not only
injured but also to other passengers of the accident involved train
should be swiftly organized.
Food and beverages should be supplied free of charge.
These may be arranged from Railway sources or outside sources
as necessary, including IRCTC or their contractors.
To supplement Railway catering arrangements nearby dhabas and
hotels should be contacted and arrangements made for opening up
stalls at the site.
vi. Clearance of uninjured passengers-
First of all, arrangements for water and food for stranded
passengers should be made.
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Clearance of accident affected passengers from accident site
should be planned along with Operating branch who will provide
the empty coaching rake.
Make announcement thorough PA system informing passengers
regarding their clearance from site either by:
Front portion of the accident involved train.
Rear portion of the accident invoived train.
Empty coaching rakes that have been brought to the
accident site.
Road bridging that has been arranged.
Arrange adequate coolies for carryingpassenger‘s luggage while
they transfer to the new train.
In case of road bridging, arrange road transport to clear stranded
passengers, record details of passengers dispatched and relay
particulars to Divisional Emergency Cell.
Senior-most official at site shall have powers to arrange
conveyance for affected passengers free of charge by any
available mode of transport and also incur expenditure for
carriage of passengers luggage, etc.
vii. Preparing list of injured passengers
Collect list of injured passengers prepared by TS/TTEs after
confirmation by Doctors.
Separate lists to be prepared coach wise by Medical department.
This list sriouid be in fed into the Personal Computer avaiable in
the CAC.
The list should also be e-mai|ed to the Divisional emergency Cell
and Hq. Emergency Cell.
The list of dead and injured that is initially fed into the PC will
thereafter be updated periodically, as rescue and relief work
continues.
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Chapter 15
ACCIDENT SITE MANAGEMENT (PLAN — III)
15.1 DUTIES OF MECHANICAL DEPARTMENT-
i. For discharging the dual responsibility of extricating injured passengers & dead bodies
from coaches and toppling those coaches whose search has been completed, 2 separate
groups will be formed at each end for purposes of ‗search and rescue‘ and ‗off tracking
of coaches‘.
ii. Once 4 ARMVs, 2 ARTs and 2 BD specials have arrived at the accident site from both
ends, normaily no more mechanical equipment will be required from anywhere else.
The main work will then consist of using of these resources effectively and efficiently.
iii. Different teams and groups will be formed for discharging the dual responsibilities of
the Mechanical department. Each team should consist of 4-6 mernbers and each group
shouid consist of 3-5 teams, depending upon requirement.
iv. One Sr. Supervisor should be in-charge of each team conducting search and rescue at
the site. All such ‗search and rescue‘ groups at each end of the accident site would
function under directions of an ADME.
v. Similarly, one Sr. Supervisor should be in-charge of each team working on ‗off tracking
of coaches‘ at the site. All such ‗off tracking of coaches‘ groups at each end of the
accident site, would function under directions of another ADME. The second ADME
concerned would also be in-charge of the crane at that end.
vi. Take precautions in electrified section that power supply is switched off before
commencing rescue/relief work.
vii. Use necessary safety equipment like hand gloves, helmet etc.
viii. If spillage of inflammable substances is suspected, then only cold cutting equipment
should be used.
ix. In case of suspected sabotage, ensure minimum interference to clues. Save lives and
extricate passengers after video and digital photographs have been taken.
x. Be cautious in using rescue tools like gas cutters, cold cutters, spreaders, hydraulic jacks
etc. so that passengers trapped inside or buried under the debris do not get hurt.
xi. Ensure marshalling of ART according to site requirement before it is sent into the
accident involved block section.‘
xii. For efficient extrication of entrapped passengers take assistance of Medical/Engineering
departments.
xiii. Each team will join up with Medical teams who would also be involved in extracting
dead and injured from coaches.
xiv. Maximum number of coaches should be tackled simultaneously, except those that have
climbed on top or have telescoped into one another.
xv. Road cranes of sufficient capacity should be arranged so that these cranes can start
working from the center while the 140T cranes could continue working from either end.
xvi. Trucks should be arranged for carrying BD equipment near to accident involved
coaches, so that number of coaches can be simultaneously tackled and more work
centers can be opened up.
xvii. Examine unaffected or re-railed rolling stock and certify their fitness for further
movement.
15.2 DUTIES OF SECURITY DEPARTMENT-
Main functions of the Security Department can be broadly classified as :
i. Co-ordination with GRP and Local Police.
ii. Crowd management.
iii. Protection of luggage.
iv. Protection of Railway property.
v. Liaison with Civil Police.
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i. Co-ordination with GRP and Local Police.
a. In case of sabotage, liaison with Local Poiice & officials of District
Administration and get early clearance.
b. Clearance should be obtained as expeditiously as possible, for starting
restoration work.
c. Additionai manpower should be requisitioned from local police officials and
District Administration for purpose of crown control. Exemption should be
obtained from SP of the district for waiving off formalities of Post Mortem of
dead bodies.
d. Obtain assistance from GRP and Local Police as and when required.
ii. Crowd Management-
a. The first problem at an accident site is that of surging crowds. Carrying out any
kind of rescue and relief operation becomes next to impossible due to crowd.
Railway men who try to undertake any kind of rescue and relief work become
victims of mob fury.
b. Cordon off the site and prevent unauthorized entry of outsiders.
c. Segregate the area of accident by putting up temporary barriers using nylon
ropes or any other make shift device available at the scene so that outsiders do
not disturb the site or hamper rescue operations.
d. These barriers should be at quite some distance away from the track, so that
UCC, CAC and LCCs are inside the cordoned off area.
e. Provide barricade and ask for additional force to control crowd during VIP visit.
iii. Protection of luggage-
a. Protection unclaimed luggages of passengers till these are duly taken over by
commercial department for safe custody.
b. Unclaimed luggage of passengers should be isolated and stacked coach wise,
with proper labeling indicating coach no from which recovered.
c. If possible, the cabin number inside the coach should also be indicated.
d. All such unciaimed luggage should be protected till they are handed over to
claimants or taken over by commercial department.
e. Unciaimed luggage should be stored in a safe place, preferably part of the same
school building which is being used for preserving dead bodies.
f. These should be stored in separate rooms coach wise so that it is easy for
relatives to identify.
iv. Protection of Railway property-
a. Protect Railway consignments/goods/parcels till these are duly taken over by
commercial department and dispatched to nearest station for proper disposal.
b. Guard perishables goods till they are auctioned off at site or till they are
dispatched to nearest station or being auctioned.
c. RMS consignments on the train should be shifted to school building for safe
custody till Postal Authorities come and take over the custody.
d. Provide security for the cash withdrawn for payment of ex-gratia by the
commercial department.
e. Preserve all clues and evidences regarding probable cause of the accident and
ensure that these do not get disturbed.
f. Ensure that no Railway staff tampers with any track fittings, or rolling stock
parts.
g. Anybody found moving under suspicious circumstances should be questioned.
h. No Railway staff should be allowed to move about near the accident site with
loose or piece meal equipment.
v. General-
a. RPF personnel should respond to any call for assistance to rescue victims and
transport them to the nearest hospital.
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b. Information updated by field personnel at the scene of incident to the RPF
functionary in the UCC, giving the latest situation.
15.3 DUTIES OF ELECTRICAL DEPARTMENT-
a. For discharging the dual responsibility of providing illumination at site and managing
the OHE, 2 separate units will be formed at each end of the accident site consisting of
‗General branch‘ officers & staff and TrD officers & staff.
b. Once 4 nos ARMVs, 2 nos ARTs and 2 nos. BD specials have arrived at the accident
site from both ends, normally no more electrical equipment wiil be required from
anywhere else. The main work will then consist of using of these resources effectively
and efficiently.
c. Different teams and groups will be formed for discharging various duties of the
Electrical department. Each team should consist of 4-6 members and each group should
consist of 3-5 teams, depending upon requirement.
d. Site illumination-
One Sr. Supervisor should be in-charge of each group working at the site. All ‗General
Services teams at each end of the accident site, would function under directions of one
AEE (G).
Senior most Electrical Officer at site would make a quick assessment of the electrical
requirement of the site.
This would be done keeping in mind the geographical spread of the site, the size of
UCC, LCCs, CAC and any other requirement as necessary.
Thereafter, he would assess the quantity of electrical fittings and generator sets
avaiiable in ARMVS and ARTs.
In order to set up adequate illumination facilities, all generator sets and lighting fixtures
available in ARMVs and ARTs would be used.
First priority for lighting would be the accident site along the track where rescue, relief
and restoration work is going on.
Next priority would be given to lighting up of UCC, CAC and LCCs.
Additional requirements of generators and lighting fixtures, if any, should be called for
immediately from other Railway sources within the division, well in time.
In case divisional sources are inadequate, then sources from other divisions should be
tapped. Officer at site should hire additional generator sets, lighting fixtures and arrange
fuei etc. as required, from Non-Railway sources available nearby. List of such sources
are given in Divisionai DM Plans.
Once generators and lighting fixtures have been set up, efforts should be made to tap
local power supply from some nearby sources, if available
In case power supply is not available nearby and illumination has to continue on
generator supply, then sufficient quantity of petrol and diesel should be procured and
kept in stock.
e. OHE at site- One Sr. Supervisor should be in-charge of each group working at the site. All
TRD teams at each end of the accident site, would function under directions of one
AEE/TRD.
Immediately OHE should be switched off. In case OHE is to be brought down, the same
should be done immediately so that working of crane does not get held up on account of
OHE.
In case slewing of OHE suffices for some sections, then the same should be done
quickly to facilitate crane operation.
Sr. DEE/TRD shall arrange movement of 6 Tower Wagons along with men and material
from adjacent depots from both sides of accident site. in case more tower wagons are
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required these should also be requisitioned from other depots along with men and
material.
An assessment should also be made of the extent of damage to OHE masts, and other
equipment.
Additional requirement of materials, if any should be called for immediately from other
Railway sources within the division.
In case divisional sources are inadequate, then sources from other divisions should be
tapped. In case other divisional sources are also inadequate, then sources from other
zones should be tapped.
Availability of OHE masts is a long lead item. Requirement of masts should be quickly
worked out so that these can be moved immediately.
Ensure temporary portals are erected without delay.
In case damage to OHE is extensive and a wiring train is considered to be more
efficient, then the same should arranged for from other zone after discussion with RE
organisation.
Ensure that the section is earthed before staff starts working near OHE.
OHE should not be charged until all staff, tower wagons, cranes etc. have cleared the
block section.
15.4 DUTIES OF SIGNAL & TELECOMMUNICATION DEPARTMENT- Duties of S&T department consists of providing sufficient and reliable means of
communication at the accident site and other work centers.
i. Types of communication facilities For this purpose following types of communication
facilities should be provided:
Satellite telephones.
BSNL telephones.
Mobile, in case the area is under mobile coverage.
Waikie — Talkie sets.
Railway telephones
PA system.
ii. Locations-
These should be provided at following locations:
UCC
CAC
LCCs
Hospitals
Mortuary
Any other locations as decided.
iii. Numbers to be provided
Satellite telephones -05 to be provided. 02 in UCC, 01 in CAC, 02 passengers.
BSNL telephones -02 in UCC, 03 in CAC and 01 in each hospital.
Mobiles - as many as can be arranged in UCC and CAC. In addition to above at
least 02 in each hospital.
Walkie-Talkie sets each functionary should be covered.
One 25W VHF set shall also be provided in UCC.
One 25W VHF set shall be installed in a road vehicle so that mobile
communication can be set up, upto a range of about 10 Km.
Railway telephones - each functionary in UCC, CAC and LCCs should be
covered.
In RE area emergency sockets will be utilized for extending communication to
the accident site and in non-RE area where 06 Quad cable is available the same
will be utilized for providing communication.
PA system — at UCC, CAC and LCCs.
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iv Public Address System
Provide adequate number of PA system, Hand sets.
PA system should be provided in UCC, CAC and LCCs. These are to be used for
communicating with passengers and for giving directions to Railway staff,
For this purpose, additional PA systems may become necessary depending upon the
requirements at accident site.
Mega mikes available in ART will also be utiiized.
Volume of PA system in UCC, CAC and LCCs should be so adjusted that
announcements made over one of them reaches oniy those areas which are under its
jurisdiction. It should not interfere with announcements being made by other PA
systems.
v General
Ensure availability of adequate copies of Disaster Management telephone directory
containing important telephone numbers.
Adequate number of Mobile Battery Chargers should be provided in UCC, CAC and
LCCs along with number of spare batteries.
15.5 DUTIES OF ENGINEERING DEPARTMENT
Additional duties are as follows:
ADEN/SEE(P.Way/Works) shall collect men, rescue tools and arrive at site by fastest
means possible.
ADEN/SSE/Works to be set up UCC, CAC and LCCs at the accident site.
Assist Medical/Mechanical Department in rescue work.
If necessary contact Army,/Navy/Air Base and collect required personnei like Divers for
rescue operation.
If necessary hire Private Road Cranes, bulldozers, Earth movers etc.
02 Engineering specials, one from each end, carrying engineering material and gangmen
from the section.
Additional requirements of track materiais, if any, should be called for immediately
from other Railway sources within the division, well in time.
In case divisional sources are inadequate, then sources from other divisions should be
tapped.
500 additional workmen are required who are to be moved from adjoining
Divisions/Zones.
Each such Division sending assistance should move 250 men along with 5 artisans and
5 PWIs.
One DEN and one AEN each should also move to the site of accident from each such
division.
Plan for Coordinated working and movement of track machine for quick restoration in
consultation with TRD and operating officials.
15.6 DUTIES OF PERSONAL DEPARTMENT
Sr DPO shall proceed to accident site along with all Welfare Inspectors.
Assist Doctors in collecting details of injured/dead and shifting them to hospitals.
Welfare Inspectors shall be available round the clock in shift duty to look after the
welfare of injured persons in each hospital.
Issue complementary return journey passes to relatives for escorting injured and taking
them back home.
Manning of personnel branch counters in CAC and discharge duties listed out for those
counters.
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15.7 DUTIES OF ACCOUNTS DEPARTMENT
Making available sufficient amount of cash for meeting emergent expenses.
Opening of current account in a local bank and getting permission for over draft
facilities so that large amount of cash is not required to be carried from far off stations.
Issue of cheques for making of enhanced ex-gratia payments, if so announced at
accident site by Hon'ble MR.
15.8 STAFF MATTERS
First problem is of identifying Railway personnel.
They should be supplied with coloured armbands to be kept in ARMVs/ARTs.
Adequate number of armbands, gloves and facemasks should also be provided in the
ARMVs/ARTs.
Second problem is of communicating with Railway personnel in the crowd.
Microphones/loud hailers provided in ARMVs / ARTs should be used both for crowd
control as also for giving instructions to Railway personnel working at accident site.
Once initial rescue operations have got underway, arrangements have to be made for
water and food for Railway staff working at site. Contract arrangement should be made
for supply of food.
Spare coaches should be stabled at nearby stations where watering and charging
facilities are available for stay of staff.
15.9 Guidelines by NDMA. National Disaster Management Authority (NDMA) has issued a guide for
administrators and organizers of vents and venues for managing crowds in 2014. The scope of
the guidelines involves study of past crowd disasters, framework for administrators to plan and
manage events better, to provide practical guidelines to venue managers and event organizers
etc.
15.10 Salient features of NDMA guidelines. Important aspects of planning for events/places of mass gathering includes
understanding the visitors, various stake holders and their needs, crowed management
strategies, risk analysis and preparedness, information management and dissemination, safety
and security measures, facilities and emergency planning, transportation and traffic
management. One of the important points to be kept in mind is the demand and supply gaps.
Depending on the type of event. Venue and type of crowd expected proper signage have to be
planned. Specific focus should be on fire, eiectrical and structural safety. NDMA has suggested
the foilowing guidelines on Incidence Response System.
i. Systematic and complete planning process.
ii. Clear cut chain of command.
iii. System of accountability for the incident response team members.
iv. Well thought out pre-designed roles for each member of the response team.
v. Effective resource management.
vi. System for effectively integrating agencies into the planning and command structure
without infringing on the independence of the concerned agencies.
vii. Integration of community resources in the response effect and
viii. Proper coordinated communications set up.
15.11 State police clearance: - State police clearance required for restoration will be done by Sr.
DSC and his team.
15.16 Restoration operation: - Concerned Departments
(i) Rolling stock - Mechanical
(ii) Track - Engineering
(iii) OHE - Traction Distribution
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(iv) Signal — Signaling & Telecommunication.
15.17 OPENING OF EMERGENCY COUNTERS/OFFICES:
Whenever there is a major accident over the division, the emergency counters wili be
opened as below:
S.No. Accident Emergency countgers
1 Outside Division and Outside Railways NDLS, ANVT, HNZM, DLI
2 Outside Division but within the Railways NDLS, ANVT, HNZM, DLI
3 Within the Division NDLS, ANVT, HNZM, DLI
More number of emergency counters can be opened according to the gravity and place
of disaster. in all above cases commercial control will be the coordinating point which will
facilitate exchange of information from various agenciesisites to emergency counters. For this
purpose the information from site, normally colleced by Coaching control shouid be furnished
to commercial control for onward transmission.
15.18 ACCIDENT LOG-BOOK.
Sr. DOM will ensure that Accident Log Book is maintained properly in Control Office.
Each and every event is recorded correctly and timely.
15.19 REPORTING OF ACCIDENT
The accident is to be reported to all concerned including Headquarters by Divisional
Control Office. If required, CRS will be informed by DRM.
15.20 ASSISTANCE FROM NEIGHBOURING DIVISIONS:
(High Level Committee on Disaster Management: Recommendation No. 21)
Whenevernumber of injuries is estimated to go beyond 50, assistance must be sought for from
adjoining Divisions. As a rough thumb rule, the scale of such outside assistance required would
be from one division for every 50 additional injuries. However, it may be noted that the
recommendations of High Levei Committee on Disaster Management suggest only a rough
thumb rule and it is up to the discretion of the (GMs and DRMs of the zonal Railways/Division
to call for additionai help based on their assessment of the magnitude of the disaster and the
geographical iocation conditions of the site.
15.21 TIMELY DESPATCH OF ARME/ART/ENGG. MATERIALS
To ensure timely dispatch of ARME, ART & Engg. Material train –
i. Sr. DOM/ Sr. DME will ensure availability of crew and Guard for ARME/ART in time.
ii. Sr. DOM will ensure immediate nomination of power and if no train power is avaiiable
Sr. DME (power) will arrange power from shed.
iii. To take care of OHE breakdown in case of natural calamity like cyclone etc., it is
essential that sufficient diesels are provided in electrified territory on daily basis.
iv. Sr. DEN (Co-ord) wiil ensure that timely information is given to Sr.DOM/ Officer in-
charge in Control regarding relief Material for accident site and the detailed programme
thereof.
15.22 WITHDRAWAL OF STATION EARNINGS (IRCM Vol. II, Para 4425) The Station earning can be withdrawn in following cases:—
i. Payment of ex-gratia to persons involved in accidents
ii. Payment of expenses of special catering in emergent case authorized by an officer.
iii. Payment to casual labour only in emergent cases.
iv. Handling charges for transshipment on account of accident or hot axle.
v. All commercial inspectors must be fully conversant with the rules for withdrawal of
station earnings and the formalities therein.
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Chapter 16
ROLE OF SECURITY DEPARTMENT IN DISASTER MANAGEMENT
16.1 SECURITY SETUP OVER INDIAN RAILWAYS At present, a three tier security system of District Police, Government Railway Police (GRP)
and Railway Protection Force (RPF) is prevailing over Indian Railways-
GRP: GRP is a wing of the State Police responsible for prevention and detection of crime and
maintenance of law and order in station premises, circulating area and trains. 50% of the cost
on GRPs is shared by Railways with respective States.
District Police: Security of tracks and bridges.
RPF: Protection and security of raiiway property, passenger area, passengers and matters
connected therewith. RPF functions under the Ministry of Railways.
16.2 ROLE OF RPF IN DISASTERS In case of any disaster affecting Railways viz. serious train accidents, fire incidents,
explosion in trains or on railway premises, terrorist acts, hijacking of train, etc., RPF will
coordinate with other Departments of Railways, GRP/District Police and various Central and
State authorities for speedier relief and rescue operations.
In cases of Chemical, Biological, Radiological & Nuclear (CBRN) Disasters or a
natural calamity, RPF will provide support services in rescue, rehabilitation and mitigation
efforts.
RPF will play an active role in crowd control along with GRP/District Police personnel
and Commercial Department of Railways at disaster site.
The deployment of the RPF may be done on need basis to provide relief, rescue and
rehabilitation consequent to any disaster situation over railways.
16.3 CURRENT PREPAREDNESS Coordination- Coordination with GRP, State Police and Civil authorities is ensured at the
Divisional and Zonal level by concerned RPF officials.
An SOP on ―Coordination and Flow of Information between RPF and State Agencies"
has also been circuiated to all zonal railways for information and necessary action
[2014/Sec(Spl)/200/10, dated 10.09.2014].
State Level Security Committees for Railways (SLSCRs) have also been constituted in
each State under Director General of Police of respective States with representatives of RPF,
GRP, Inteligence & IB. Constitution of SLSCRs has been done with a view to have regular
review of security over railways and to address railway related security issues at appropriate
level.
Home Secretaries of all the States have been advised by the Min. of Home Affairs
regarding initiation of action for expeditious clearance by the State Police in case of railway
accident involving loss of human lives or injuries to the passengers, etc. [No.VI-
24022/1I/2002-PM-I, dated 24th December, 2002}. This letter of the Ministry of Home Affairs
has also been circulated to all the General Managers for information and necessary action vide
letter No.2002/Sec (Cr.)/45/47, dated March 27,2003.
16.4 Disaster management Teams- As per recommendations of the High Level Committee, a
Disaster Management Team of 15 RPF personnel has been constituted in each Division with
provision of necessary equipment viz. torches and other lighting arrangements, nylon ropes and
poles for segregating the affected areas from unwanted visitors and spectators, loud-hailer,
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stretchers and first aid equipment, wireless sets for inter-communication, cameras for
photography of scene of incident, luminous jackets, etc.
Guidelines aiso exist for ensuring avaiiability of off duty RPF staff for dispatching them
to place of occurrence in case of major disasters affecting Raiiways.
16.5 Crowd Control and Management- For effective crowd control, RPF, GRP and District Police
have to act in a synchronized manner in coordination with civil authorities. Chapter 10
(Maintenance of Public Order and Tranquility) of the Code of Criminal Procedure Code
(Cr.P.C.) Part-A deals with ‗Unlawful Assemblies‘. Legal procedures are outlined in Sections
129 to 132 of the Cr.P.C, for dealing with Unlawful Assemblies. Enabling provisions are also
available under rule 243 of the RPF Rules 1987 empowering Superior officers of the Force to
disburse unlawful assembly.
It is, however, essential that the District Magistrate (Dy Commissioner) or the Civil
Police (Senior Superintendent of Police) provide advance information to the Railways (DRM)
of the dates of expected rush; and also the volumes of rush (including some rough assessment
of direction wise destination).
16.6 Close Circuit Teievision (CCTV) Cameras at stations and trains- 436 railway stations have
been provided with CCTV cameras over Indian Railways. CCTV cameras have also been
provided in few trains. Process has been further initiated to provide CCTV cameras to cover all
the railway stations and coaches of trains to further strengthen surveillance mechanism over
Railways.
Existing CCTV surveillance system at the railway stations need to be upgraded to
incorporate intelligent video analytics to get timely information when heavy crowd builds up
within station premises and plan follow-up action. Pictures stored on CCTV system will be of
immense help in identifying miscreants and in initiating legal action against such elements.
One of the intelligent video analytics envisaged for CCTV surveillance under the Integrated
Security System is ‗Crowd Management‘ to signal for crowd density within station premises
when it exceeds the prescribed limit.
16.7 Upgradation of All India Security Help Line (182)- A 24x7 security helpline has been made
functional through Security Control Rooms of RPF to provide round the clock security related
assistance to passengers. This Helpline is functioning through a toll free three digit no. 182.
Currently, Security Helpline is functioning on manual mode. Up-gradation of Security Helpline
182 with integration with an App is under progress to remove the bottlenecks and for speedy
initiation of action on receipt of call.
16.8 EXPLOSIVE DETECTION & DISPOSAL - At present, Railways relies upon the States and
Central Security Agencies for bomb detection/ disposal over railways.
Bomb detection system has been envisaged under Integrated Security System. It
provides for development of detection capability in RPF. RPF personnel are being trained in
phased manner in each Zone Railways to develop capability in bomb detection.
Presently, 272 sniffer dogs are available with RPF for detection of expiosives.
Preventive measures to be taken in such situations have been separately circulated vide
Security Directorate Secret letter No. 2003/Sec (Spl)200/14 dated 16.01.2008.
16.9 HANDLING OF TERRORIST ACTS & HIJACKING OF TRAINS- Procedures have been
outlined in the Crisis Management Plans of the Government of India, of the Ministry of Home
Affairs and of the Ministry of Railways to tackle such situations. Above mentioned secret
documents are available with concerned Authorities and action has to be ensured in accordance
with the provisions mentioned in the above mentioned plans.
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Ministry of Home Affairs is the Central Nodal Ministry to tackle hostage or terrorist
situations requiring specialized handling. National Security Guard (NSG) has to be
requisitioned in such situations. Crisis Management Plan of the Ministry of Railways envisages
management of such crisis by the National Crisis Management Committee (NCMC) and Crisis
Management Group (CMG) at the Railway Board Level and by the zonal management group at
the zonal level.
Coordinated efforts have to be ensured by all security agencies present at the spot.
Senior most officiai available at the spot shall handle situations in accordance with conditions
of the crisis at local level and instructions received from concerned Crisis Management Groups
at Zonal and National levels.
16.10 Coordination - Integrated Command System of Railways with Integrated Operations
Centre of MHA:-
Traditionally the Control Roorn in each Division monitors on a ―Real Time‖ basis the
train operations. This Control Room is manned round the clock and has representatives of all
the departments concerned with train operations as also with abnormalities which may affect
train running. The ―Command and Control‖ of the Divisions Control Room is with the
operating department who plan, execute and monitor the running of trains (both freight and
coaching trains). Assistance of other departments, viz. Mechanical (Power), Electrical (RSO
and OHE Traction Distribution), Mechanical (Carriage and Wagon), Civil Engineering (track
maintenance and monitoring), Commercial (passenger information interface), Signal and
Telecom (through a ‗Test Room‘), Security (RPF) etc is provided round the clock in the
Operations Control Room.
This control room of the affected divisions on the Railways will monitor the activities
post Disaster and coordinates with the various organizations (rescue, relief, mitigation etc) in
the disaster areas. The Divisional control will coordinate with the ―Zonal Control‖ where a
similar control room exists, called the Emergency Control in the Headquarters of each Zonal
Railway. ―Zonal Control will establish liaison with the Disaster Management Centre in the
Railway Board which in turn coordinate with the IOC of the MHA right from the stage of
receipt and issue of ―Orange Or Red Alerts‖ and also for providing/requesting help in
relief/rescue/mitigation to other departments (or State Government) or from them respectively.
The Zonal Control will constantly update the position to Railway Board.
16.11 Role of responsibility of Zonal Railways/Divisions. Depending upon the past experience Zonal Railways/divisions identify events of mass
gathering over their system. The events can be periodic in nature or one time events where
mass gathering of passengers is expected in the station which is beyond the normal capacity
that can be handled at the station.
Concerned Zonal Railway/divisions should have a close coordination with the
organizers and law enforcement agencies to standard crowd arrival and departure, their
numbers for each such event. Railway administration should identify the threats, assess the risk
and plan accordingly. Based on the post experience a coordinating officer should be nominated
for better planning and execution crowd management at the station. He should be designated as
incident commander and shall be overall incharge of that particular station. He shall be assisted
by staff drawn from the respective departments to discharge his/her functioning.
16.12 Crowd control and Management of rush at Railway Stations: Specific defined areas of jurisdiction for crowd control and duties assigned to GRP/RPF
and the City Police needs to be planned on record much before the expected days of rush. Close
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coordination has to be maintained between the 3 wings of security personnel Railway
Protection Force, Civil Police and GRP with well defined areas of responsibilities.
The car and other vehicle parking facility at a station may be discontinued, sale of
Platform Tickets can also be banned for short period of time. RPF and GRP personnel deployed
on each platform will monitor crowds and rush build up in the circulating areas, booking
windows, station platforms and mainly on the FOBs. Special teams of commercial staff will
lision with the RPF/GRP and relay 2/4 hourly position to a centralized location viz. commercial
control who will advise the need for running of special trains to specified destination to the
operating departments control room.
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Chapter 17
DISASTER COMMUNICATION SYSTEM
17.1 Communication on Railways for Disaster Management A comprehensive Communication System on the Railways to encompass all
requirements of the Railways Disaster Management is required to be set up. Railways have
their own extensive communication systems which would be used for Disaster Management
too. However, we need to have back-ups especially to ensure 100% communication availability
in case of any type of man- made or natural disasters. Sharing of OFC network, where required
with others may be ensured by tie ups in advance. This will be also inter—linked with the
communication system with outside agencies of the concerned Central and State Governments,
IMD etc.
Preparatory work may be done for quick installation of communication system (satellite
system) between Railway control set up for flood and affected locations/station. This can even
be on make shift raft, boat etc. Similar arrangements can also be made in earthquake affected
areas.
17.2 Back up Communication on Railways: To handle any disaster by the Railways and to utilize its resources efficiently,
Communication is an essential requirement. Where required, back up (alternatives) should be
adequately available. One of the strengths of the Railways to handle a disaster is its own
communication network. In handling a crises or a disaster, reliability of communication has to
be cent per cent.
At the Divisional level, the control rooms have to communicate with the stations, the
telephone exchange have to function and the OFC and Quad cable network has to have reliable
backups to be able to be effective.
Where there is no back up of the Railways owned OFC network, an arrangement of
sharing with Government/Non-Government organization and other service providers has to be
planned in advance. Or else, the alternative of satellite communication be resorted to. However,
the speed of reconnecting a failed communication by which ever means is of essence.
Further to provide better communication facilities during disaster, it is necessary that
either the Rail net intranet network of IR is extended to every railway station of Indian
Railways. Alternatively other means of communication is provided on all the stations. This will
ensure quick setup of voice, video and data transmission facility at stations during any
eventuality since IR‘s own V-Sat Hub is now established at Thomson Road, New Delhi,
voice/data/video communication facilities from this centre to different railways and divisions
need to be planned and catered to.
17.3 Incident Response System (IRS): The National Policy on Disaster Management lays down guidelines for a chain of
command in a structured unit to handle various types of Disasters as under :-
A traditional command structure exists in the Railway hierarchy which manages
disasters in Indian Railways. It has been planned to strengthen and professionalize the same by
drawing upon the principles of the IRS with suitable modifications. The IRS is essentially a
management system to organize various emergency functions in a standardized manner while
responding to any disaster. It will provide for specialised incident management teams with an
incident commander and officers trained in different aspects of incident management, such as
logistics, operations planning, safety, media management, etc. This will facilitate optimum
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utilisation of resources.
The Railways have their own IRS as they have had to deal with crises like situations
and mini- disasters in the day to day operational working and especially with handling of train
accidents.
17.4 Coordination - Integrated Command System of Railways with Integrated Operations
Centre of MHA:-
Traditionaliy the Control Room in each Division monitors on a ―Real Time‖ basis the
train operations. This Control Room is manned round the clock and has representatives of all
the departments concerned with train operations as also with abnormalities which may affect
train running. The ―Command and Control‖ of the Divisions Control Room is with the
operating department who plan, execute and monitor the running of trains (both freight and
coaching trains). Assistance of other departments, viz. Mechanical (Power), Electrical (RSO
and OHE Traction Distribution), Mechanical (Carriage and Wagon), Civil Engineering (track
maintenance and monitoring), Commercial (passenger information interface), Signal and
Telecom (through a ‗Test Room‘), Security (RPF) etc is provided round the clock in the
Operations Control Room.
This control room of the affected divisions on the Railways will monitor the activities
post Disaster and coordinates with the various organizations (rescue, relief, mitigation etc) in
the disaster areas. The Divisional control will coordinate with the ―Zonal Control" where a
similar control room exists, called the Emergency Control in the Headquarters of each Zonal
Railway. ―Zonal Control will establish liaison with the Disaster Management Centre in the
Railway Board which in turn coordinate with the IOC of the MHA right from the stage of
receipt and issue of ―Orange or Red Alerts‖ and also for providing/requesting help in
relief/rescue/mitigation to other departments (or State Government) or from them respectively.
The Zonal Control will constantly update the position to Railway Board.
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Chapter 18
DUTIES OF DIFFERENT OFFICIALS IN THE EVENT OF A SERIOUS
ACCIDENT/DISASTER
18.1 EXAMINATION OF EVIDENCE AND PRESERVATION OF CLUES:
Ref:- N.Rly. Accident Manual 2013, Para 436
Duties of Officer or subordinate first reaching the site a. The Officer or senior subordinate first reaching the site of the accident will check up:
i. Whether protection has been done.
ii. The lines which are clear.
iii. Whether the necessary message supposed to be relayed regarding the details of the
accident, casualties etc. have aiready been relayed.
He will also examine and make a note of all evidence which may prove useful
in ascertaining the cause of the accident. The following points require special
attention:-
The condition of the track, with special reference to alignment, gauge, cross levels,
curvature, super-elevation and rail head wear;
The condition of rolling stock with special reference to break power;
The position of block instruments, signals, points, point levers, indicators, keys;
Marking on sleepers and rails; and
Position of derailed vehicles.
At stations provided with panel interlocking, the position of switches and indications
of the signal, points and track circuits should be jointly recorded preferably by two
officers (or two Senior Subordinates) of different branches and the relay room should
be sealed immediately by them and the key kept in the safe custody of the SM or any
other responsible official present at the site of the accident.
The position of important relays (Like the ZSR stick relay) and the condition of the
commutate segment of the Block instrument (i.e. whether free or locked).
Check and record position of levers/thumb switches, controlling points and signals and
slots in the Cabin/panel, paste paper seals over the thumb switches to prevent
manipulation.
Check and record the indication in the cabin of track circuits, slots and points
detection. If the signal aspect is repeated in the cabin, record the same.
Check the reading on all counters provided for route, block etc., and also the devices
for crank handle, emergency route release etc. if any, where possible seal with, a view
to prevent manipulation.
The relevant block instruments should be inspected, the position ot handle etc. noted
and the instruments sealed. Where push button type block instrument are provided, the
indications available and the reading on the counter should be noted. Extract the SM's
key of the instrument to prevent further operation manipulation. If the section is
electrified, then the block filter unit attached to the block instrument should be
checked to see if the sealing is intact and it should be sealed.
He should cross check that the list of casualties has been prepared by the Rly. Doctor,
countersigned by the Civil Police (if some bodies are yet to be recovered).
It should specifically be mentioned that the list is not final and be conveyed after
salvaging bodies from the debris). Where possible, a rough sketch showing the
position of derailed vehicles marks‗ on sleepers etc. should be made.
b. If the accident has occurred within a station yard, the train passing records must be
seized and, if necessary, statements of the station staff concerned recorded.
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c. All relevant materials, clues, damages and deficiencies on the locomotive and the
rolling stock as well as position of broken and detached parts of permanent way and
rolling stock must be carefully noted and all such clues etc., carefully preserved so
that, if considered necessary the scene could be reconstructed before the police, the
CRS or any other Senior Officer or court of law. If, however, sabotage is suspected, in
addition to noting and preservation of all such clues, no object must be disturbed
unless the police have had an opportunity of making a thorough inspection of the site.
However, if there is delay in the arrival of civil and police official at the site of
accident, the Senior most Railway Officials at site may, at his discretion, jack up any
portion of a coach or shift any property to the minimum extent necessary, after noting
its original position by sketch to extricate human beings trapped under it in the shortest
possible time to avoid unnecessary pain and suffering. Normal traffic, should,
however, not be permitted without consulting the police. Further specific enquiry
should also be made from the CRS in case of suspected sabotage to ascertain if he
would like to inspect the site etc. before the clearance and the restoration operation
commence. Restoration/clearance should not commence (except to the minimum
extent necessary to save human lives) unless such permission has been received from
police authorities as well as from‘ the CRS. In the case of other serious accidents,
however, purpose would be served if the CRS is advised and action taken as per paras
above.
d. In the case of serious explosions or conflagrations caused by explosives or dangerous
goods, all wreckage and debris must be left untouched, except in so far as its removal
may be necessary for the rescue of trapped /injured persons and the recovery of dead
bodies, until the Chief Inspector of Explosives or his representative has completed his
enquiry or intimated that he does not intend to make any investigations.
e. If a passenger train is involved in the accident the officer or senior subordinate first
reaching the site must secure the written evidence of as many witnesses as possible.
The witnesses selected should not be railway men and their names and addresses
should be recorded.
f. He should have a complete list of names with addresses of the injured and dead along
with the addresses of the relatives and ensure that message are sent to the reiatives of
the injured and dead.
g. He should also ensure that S.P. and D.M. have been advised.
h. He should ensure that the duties, as already enumerated are being discharged by the
respective officers.
i. He should ensure that catering and transport arrangement for stranded passengers are
prompt and adequate.
j. He should give the prima-facie cause of the accident with the expected time of
restoration.
k. He should ensure that progress report is relayed to control every one hours. He should
ensure that Press hand-out is made properly and advise DCM or ACM in Control
office accordingly.
l. He should ensure that passengers who are hospitalized should be well looked after.
m. He should ensure that enquiry booths are set up and functions properly.
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n. He should ensure that exgratia payments are made promptly.
18.2 Duties of Sr.DCM
Ref: - N.Rly. Accident Manual-2013, Para 448) A. (i) Proceed to the site of accident by first means.
(ii) Ensure that drinking water, tea and snacks are promptly supplied. He should
keep the record of the number of passengers served with tea and snacks.
(iii) Take charge of the custody of luggage of the injured persons.
(iv) Luggage of the dead passengers is also deposited with the Railway Police after
proper records and acknowledgement.
(v) Issue advice to the next kith and kin of the injured and dead and also furnish
details to Sr.DOM in Control Office.
(vi) Arrange for sufficient number of Ticket Collectors, Porters and Vendors for
assistance of stranded passengers.
(vii) Arrange for exgratia payment to the injured and the next kith and kin of the
dead and for this he should get sufficient cash, copy of the rules for exgratia
payment should be available in the booklet issued for DCM.
(viii) Arrange for refunds to the passengers.
(ix) Assist the stranded passengers during transshipment with sufficient number of
Porters and TCS.
(x) Arrange to Open enquiry Office at the site for replying to the queries regarding
disposal of the injured and dead.
(xi) Make inventory of the parcels damaged and advise the CCM.
(xii) Arrange for buses for stranded passengers and keep record for the buses
arranged destination wise with the number of passengers.
(xiii) Assist the Railway Doctors with Ticket Collectors/Porters — He should
compile the figures of injured and dead from all sources i.e. police TTE/SM.
(xiv) Issue advice to the Control Office/Stations for issue of free passes to the next
kith and kin of the dead and injured.
(xv) To keep in touch with the progress of patients in hospital and increase the
exgratia payment suitably in case simple injuries turn grievous or patients paid
exgratia payments for grievous injuries die later in the hospital.
B. The Second Officer whether DCM or ACM should be available in Control Office. His
duties are:-
i. Sending sufficient number of Ticket Collectors, Porters and RPF to the site of
accident.
ii. Arrange drinking water, tea and snacks quickly.
iii. Arrange for refund at important stations.
iv. Press handout should be issued after obtaining prior approval of the DRM
incorporating the following items:-
Factual details about the accident
No. of persons dead, injuries : (a) Grievous (b) Simple. It should be
added if circumstances warrant that final figures will be made available
after the salvage operation is over as some bodies are suspected to be
lying in debris. The cause of the accident should not be mentioned. It
should be merely be stated that the cause is under investigation.
v. Opening of enquiry offices with proper staff at important stations for
answering queries regarding casualties, rescheduling of services.
vi. Arrange for buses if required.
vii. Arrange for reservation by advising the stations concerned and CCM/G where
Foreign Railways/Other Divisions are involved.
viii. Arrange for labour for loading and unloading of goods parcels.
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18.3 Duties of Sr. Divisional Mechanical Engineers
Ref: - N. Rly. Accident Manual-2013, Para 449
Sr. DME (Power)
i. He should proceed to site.
ii. He should supervise working of cranes & clearance operation.
iii. He should also ensure that speedo graphs, engine repair books are seized and sealed.
iv. He should also note down his observations, regarding the loco and record
measurements as per prescribed proforma.
v. He should ensure that measurements of the loco are taken on the spot. If it is not
possible for all type of measurements to be taken on the spot then these should be
taken in the shed.
vi. He should also ensure that records for maintenance of engine repairs are in the shed.
vii. He should ensure that thorough examination of the loco is done before it is allowed to
move from the accident site. The loco should, thereafter, be subjected to pit line
examination in the shed before being put into service.
Sr.DME/DME(C&W)
i. He should proceed to the site of accident.
ii. He should record the details regarding brake power and other aspects of the rolling
stock as per prescribed proforma.
iii. He should have the measurements of the rolling stock taken as per the prescribed
proforma procedure.
iv. He should check the fitness of the stocks which are supposed to move from the
accident site.
v. He should ensure that coaches re-railed are in a fit condition to be taken from the
accident site. The care must be taken before permitting the movement of the
unaffected portion from the accident site. Further at the terminal, these coaches must
be subjected to intensive safety check during there pit line examination before being
put into service. Similar precautions need to be taken in case of freight stock.
18.3 Duties of Sr.Divisional Engineer
Ref:- N. Rly. Accident Manual-2013, Para 450
i. He should proceed to the site.
ii. Ensure measurements are taken as per prescribed Performa and procedure. Sketches of
the accident site showing the position of the broken parts etc. accurately drawn out.
iii. Ensure collection of adequate labour and material and their proper deployment at site
for speedy restoration.
iv. Another DSE or DEN should be available in control office for planning reinforcement
of labour, material and staff from different sections.
v. He should ensure that inspection notes and diary of AEN /PWI gang charts,
maintenance records etc. are seized and secured.
18.4 Duties of Sr. DSTE
Ref: - N.Rly. Accident Manual 2013, Para 451
i. To proceed to site.
ii. Ensure PCP/ECP set is provided at site.
iii. Telephone is to be provided in the enquiry booth at site, wireless sets are instaiied at
accident site for communication between the accident site and Divisional Hd. Qtrs.
iv. Seal block instruments, lever, slide, slots & clamp etc.
v. To ensure restoring the signaling and interlocking for normal working.ASTE should
be in Control Office for,
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a. Providing proper communication with enquiry offices opened at other sections.
b. Sending S&T materials and additional staff to the site if required.
vi. Establishing wireless communication between the site of. the accident and the
Divisional Headquarters and also if necessary, the Headquarters office, New Delhi.
vii. Ensuring that a detailed record is made of all evidence bearing on the accident, so far
as signaling and interlocking are concerned. Any broken or detached parts must be
secured unless sabotage is suspected, in which case such parts must not be disturbed
until the Police have completed their investigation.
18.5 Duties of Officer-in-charge of Transshipment Arrangements
Ref: - N. Rly. Accident Manual 2013, Para 452 The Sr.Divisional Commercial Manager will depute or nominate an officer available
at site to make arrangements for the transshipment of passengers and their luggage at the site
of the accident. This officer will be responsible for:
i. Personally directing and supervising the transshipment arrangements;
ii. Ensuring that a sufficient number of licensed porters gang men etc., are collected from
the nearest sources and that no gratuities are demanded from passengers;
iii. Procuring an adequate supply of hand lamps or high power, lamps, tarpaulin, ropes,
drinking water, tea, milk, food and refreshments;
iv. To ensure that definite instructions are given to the passengers on loud speaker for
guidance of passengers as to what exactly they are required to do, where to go and
when exactly their train will rnove towards its destination along with list of casualties.
18.6 Duties of Divisional Railway Manager
Ref: - N. Rly. Accident Manual 2013, Para 456
The Divisional Railway Manager will be responsible for:— i. Ensuring that assistance is rendered by each department promptly and efficiently;
ii. Ensuring that in addition to one vehicle available in Control Office round the clock,
motor vehicles are available with the Controlling Officer with the particulars of the
Drivers. The list of stations where such vehicles are available should also be exhibited
in control office. The officer should be instructed to spare the vehicles and arrange for
the driver as soon as the advice is received from the Control Office.
iii. On receipt of advice of various accidents, he should immediately decide which officer
should go by road, by ART and by medical Van.
iv. He should also nominate the officer who should be in Control Office keeping in view
the guidelines already mentioned above.
v. In case of a serious accident when main line is blocked, DRM must proceed to the site
to coordinate and supervise relief operations. He should put ADRM incharge in
control office when he proceeds to site. He should return to the Headquarters only
after the traffic is restored or at least one line on a double/multiple line section is
restored for traffic that too after deputing the ADRM at site.
vi. He should also advise the Home Secretary/Chief Secretary of the State in case of
sabotage for prompt attendance of the S.P. so that restoration work is started with
minimum delay.
vii. He should take charge at site and function as the senior most officer and the duties of
the senior most officer are laid down in Para 436 (If he is not available at site the
duties will devolve on the ADRM or in his absence on the senior most officer
irrespective of the department).
viii. Arranging a preliminary enquiry by Divisional Officers, in cases where in enquiry by
the CRS or a committee of Administrative Officers is to be held but immediate
investigation of certain matters is considered necessary.
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18.7 Duties of Sr. DEE/DEE/AEE(whoever is applicable)
Ref :- N. Rly. Accident Manual 2013, Para 462
i. Ensuring lighting arrangements, if required, are provided at the site.
ii. In case of fire in coaches, he should arrange to immediately collect/record evidence of
passengers with full particulars. If some passengers are willing to give evidence later
on, their name and addresses should also be recorded.
18.8 Sr. DEE/(TRD)/DEE(TRD)/AEE(TRD) — (whoever is available senior most to proceed
to site.
i. In case of an accident, where OHE or switching station is involved he should arrange
for adequate number of breakdown staff tower wagon and then should proceed to the
site-of accident by the quickest available means.
ii. Other officer (Sr. Supervisor in case no other officer is available) should be available
in control office.
iii. He should ensure that OHE is made dead and OHE is slewed as required for ground
crane operations.
iv. He should arrange and supervise restoration of OHE, expeditiously.
v. Recording all information concerning the accident, so far as the Electric traction and
its equipment is concerned.
18.9 Duties of Sr. DPO/DPO
Ref: — N.Rly. Accident Manual 2013 Para 463 i. Welfare Inspector should be posted by him round the clock in shift duty to look after
the welfare of the injured person in the hospital. .
ii. He should ensure that passes are issued to the relatives and escorts of inured for
visiting them in the hospitais and taking them back home.
iii. He should depute welfare Inspectors to assist the ADMO in taking down the name and
addresses of the dead and injured and in shifting them to the hospital. Welfare
Inspectors should be also deputed to the hospitals where the dead bodies/injured has
been transferred. Such information should be passed on to Sr.DCM by quickest
possible means.
18.10 Temporary hospital at site of accident
Ref: - N.Rly. Accident Manual 2013, Para 416 i. In case the DMO/ADMO considers it necessary to open a temporary hospital at a
station near the site of the accident, the Station Master must make available whatever
accommodation is called upon to be provided.
ii. The DMO/ADMO-Incharge of relief medical operations, should request on priority
basis for the bogies and other stock to evacuate the injured from the site of accident.
18.11 Station Master to maintain list of drivers of Railway road vehicles
Ref: - N. Rly. Accident Manual 2013, Para 417 iii. It will be the duty of Station Masters to large stations where the Railway maintains
road vehicles such as trucks, buses, cash lorries, etc. to call up as many vehicles and
drivers as necessary and keep them ready for clearing casualties to hospitals. For the
purpose the Station Master, concerned must maintain a list of addresses of all drivers
of Railway road vehicles.
18.12 Arrangements for reception of patients at non- Railway Hospital
Ref: — N. Rly. Accident Manual 2013 Para 418 The DMO/ADMO must give timely advice to the civil and military hospitals of the
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number of injured persons proposed to be shifted there and the time that they are expected to
arrive at the hospital station. He must also make efforts to requisite suitable road vehicles
from Police, Army and other sources at the hospital station. If adequate transport cannot be
arranged for by such means, even private vehicles may be hired.
18.13 Care of injured persons arriving at hospital station
Ref: - N. Rly. Accident Manual 2013, Para 419 . A The Station Master of the hospital station, or any other official deputed for the
purpose, will be responsible for:
i. Receiving the train carrying the injured on a platform line easily accessible to
ambulance cars, stretchers, etc.
ii. Arranging in advance a room or other suitable place for the reception of the
injured.
iii. Making adequate arrangements of RPF staff so as to facilitate the handling and
reception of the injured and,
iv. Opening an enquiry booth from where public enquiries regarding the injured
and dead may be attended to.
B Enquiry Officers shall also be opened at originating and terminating stations. These
shall be manned by officers for obtaining details about the dead/injured directly from
the railway where the accident has taken place and convey this information to the
public and taking such other steps as would be necessary for handling the crisis.
18.14 Railway doctor to accompany injured persons to non-Railway hospitals
Ref: - N.Rly. Accident Manual 2013 Para 420
When injured persons are sent to a non-Railway hospital for treatment, the
DMO/ADMO must depute a Railway doctor to accompany them from the station to the
hospital and see that they are properly accommodated. The doctor so deputed must give a
daily report of the progress of patients to the DMO/ADMO.
18.15 FREE TELEGRAMS AND LETTERS REGARDING WELFARE OF THE
PASSENGERS AND CONDITION OF THE INJURED
Ref: - N.Rly. Accident Manual 2013 Para 421 Telegrams conveying the welfare of the passengers of the affected train/trains or the
condition of the injured to their relations should be accepted on the spot free of cost and
should be given priority of an XR. Telegram for transmission. For communicating /conveying
intimation of death, however, such telegrams shall he accepted free of cost and given XXR
priority.
18.16 Giving of free passes to kith and kin‘s:
Ref: - N.Rly. Accident Manual 2013 Para 422 Complimentary passes may be issued to the next of kin of victims as well as to the
surviving victims discharged from the hospitals. The class of pass should be the class in
which the surviving victims were travelling or higher if recommended by the Doctor. The
class of pass for the relative may be determined according to the status of the person.
18.17 Duties of CMS, Sr. DMO, Divl. Medical Officer
Ref: - N.Rly. Accident Manual 2013 Para 424 a. On receipt of the intimation, referring to an accident in his district, he should decide
whether any assistance from the neighboring divisions is required. If so, he should
send necessary requisition on control phone or by telegram to the neighboring
Divisions.
b) He should intimate on control/public phone or by telegram, the civil or other non-
Railway hospitals, near the site of accident to be prepared to receive the casualties for
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admission and treatment.
c) He should proceed to the site of accident by first available means of transport for
which he should arrange with the Traffic, Engineering and Mechanical Departments to
give every possible assistance. In his efforts to arrive at the side of accident on the
shortest possible time and by the quickest means of transport. If no railway transport is
available, he may hire a private transport.
d) He should advise medical subordinate‘s en-route to be ready to accompany him, if
necessary.
e) If he decides to go to the site of accident by a Motor car he should nominate an official
of another department to take charge of any medical equipment, following later.
f) He should take with him such members of his staff as required to the site of accident,
together with such equipment as he considers necessary judging from the nature and
magnitude of the accident and the number of casualties involved.
g) He should instruct the Divisional Supdt. of St. John Ambulance Brigade if
headquarted at his station or at the nearest station in his district to send as many
Brigade personnel with equipment as are available, to the site of accident.
h) He should prepare standing orders regarding the procedure to be adopted in case of
accidents for each health unit and hospital under his jurisdiction with precise
instructions in regard to the foilowing:
i. Staff to be taken from headquarters hospital or health unit.
ii. Detailing of staff for duty at the site of accident.
iii. Non-Railway hospitals which have to be warned to receive casualties.
iv. Arrangement by staff at headquarters to receive casualties and to discharge
convalescent patients or accommodate them else-where temporarily, to keep
ready operation theatre, sterilized instruments and to put emergency beds.
v. Maintaining contact with authorities of non-Railway hospital to which the
injured persons are to be admitted.
vi. (a) He should attend to the injured and make out a quick summary of
passengers
died,
sustained injury
Grievous
Simple.
The above particulars should be given to the Sr. DCM/Senior most
Officer as soon as possible.
(b) Information regarding the names of the passengers injured and dead is
furnished to the public within a period of 3 to 4 hours after the arrival of
medical team. For this a senior doctor should be nominated at the site to
be made accountable for giving accurate and timely information on this
aspect. He should co-ordinate and obtain the required data about the
injured and dead which should be furnished to the originating and
destination station of the affected train, the zonal Hd. Qtrs. as well as
the Board. The names of injured and dead should be quickly published
in the leading news papers and local dailies.
(c) One A.D.M.O. should visit hospital daily and report daily progress of
patients to the C.M.O/Sr. D.C.M for one week. In case of simple
injuries turning grievous /patients dying later, immediate information
should be given to Sr. DCM/DRM.
He should keep the Chief Medical Officer and D.R.M. informed
on control/public phone, or telegram the exact position regarding the
names and nurnber of the persons injured or dead, nature of casualties
and time of evacuation of the injured to the hospital. He should also
subsequently submit daily reports on the state of health and the progress
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of the injured persons to the Chief Medical Officer for one week and
thereafter at such intervals as desired by Chief Medical Officer.
Chapter 19
Protection of Property
19.1 Duties of Divisional Security Officer
Ref: - N.Rly. Accident Manual 2013, Para 425 The Divisional Security Officer RPF will be responsible for posting adequate number of RPF
staff at the site of accident and at any other place where assistance from his department may
be required. He will himself proceed to the site of the accident by the quickest available
means and supervise the arrangements. He will also
i. Liaison with the local Police at site.
ii. Ensure security of passenger's belongings and Security of parcels, damaged, goods and
parcel vans.
19.2 Duties of P-Way & Works Branch
Ref: - N.Rly. Accident Manual 2013, Para 437 a) The Engineering Officer or senior Subordinate first reaching the site of the accident
must make a cornplete and accurately dimensioned sketch showing the position of
vehicles and of derailed wheels, displaced rails or sleepers and any other detached or
broken parts of the permanent way or rolling stock. He rnust also check the gauge of
the Track and take the cross and longitudinal levels for a distance of 45 meters on
either side of the point of mount if the cause is indisputably known, otherwise for a
distance of 90 meters in rear and 45 meters ahead of the point of mount. This must be
done in the presence of a Transportation Officer or senior subordinate.
b) In the case of derailments, the marks on the rails or sleepers at the point where the first
pair of wheels went off the track must be especially observed and a detailed note of the
observations recorded. The marks, if any, on the first pair of wheels which derailed
must be similarly examined.
c) The instructions prescribed in Para 436 (c) and (d) above in regard to the preservation
of evidence must be observed.
19.3 Duties of Mechanical Branch
Ref: — N.Rly. Accident Manual 2013, Para 438 The Mechanical Officer or his senior subordinate first reaching the site of the accident
must examine the engine and rolling—stock and make a note of any damage or deficiencies.
Any detached or broken parts must be secured for scrutiny by the Enquiry Committee or the
Commissioner of Railway Safety as the case may be. If, however, sabotage is suspected, such
parts must not be disturbed until the Police have completed their investigation.
Action in cases of suspected train wrecking or sabotage - Action should be taken as
indicated in chapter 6 of N.Rly. Accident Manual 2013.
19.4 Duties of Sr.DOM/Sr. DSO/Sr. DOM (G):
Ref: - N.Rly. Accident Manual 2013, Para 447
(A) By Sr. DOM: i. Ensure that medical van and ART reach the accident site without any detention en-
route.
ii. Plan for trains of the transport of stranded passengers at site and clearance of
passengers held up at other stations.
iii. Plan for regulation of passenger, mail/Exp. trains, cancellation, diversion, termination
short of destination in consultation with CPTM.
iv. Check that information regarding passengers dead, sustained injuries—grievous &
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simple is duly verified by Railway Doctor and approved by senior most officer at the
earliest.
v. Details of the dead, injured -sustaining grievous or simple injury regarding originating
and destination station, ticket no- hospital to which sent for treatment and also
particulars of next kith and kin to be obtained from the site and reiayed to Emergency
Control, CSO and in his absence to COM.
vi. He will also advise CRS in case CRS can be approached on phone before CSO can
contact. However, CSO will still advise CRS in any case.
(B) By Sr.DSO: Duties of Sr.DSO for dealing with serious accidents have been mentioned in Para 447
(B) of Accident Manual, 2013. These are as under:
i. To proceed to the site of accident by first available means.
ii. He should preserve the clues.
iii. Ensure that front and rear portions of the affected train are cleared from the site.
iv. Marshalling of the crane before the ART reaches site.
v. Ensure measurement of track, rolling stock, power in prescribed Performa and as per
prescribed procedure.
vi. Ensure evidence of train staff, station staff and public is taken on the spot.
vii. Address of passengers, who are willing to give statements later, should also be
obtained.
viii. The damaged vehicles should be kept for enquiry and not sent away.
ix. Plan for efficient movernent of ART, engine, tower wagon etc. between site and
station for quicker restoration.
x. Ensure that the log diary at the accident site is maintained properly with full details.
xi. He will ensure that video cassette of the serious accident is prepared not by talking
clipping here and there but in continuous manner by specially showing the position of
coaches , engine, under gears of coaches & engines rails, track etc. and the clues
which may in turn provide some information to the inquiring authority. Similarly, still
photograph should also be taken in a judicious manner.
xii. He should produce public witnesses and advise S.P. and D.M. in time in case of CRS
enquiry and should accordingly issue press notification in local press when advised by
CSO. As mentioned in Para 317 of Accident Manual Sr.DSO or in his absence
Sr.DOM shall give detailed information about the accident on telephone in office or
residence to Chief Safety Officer/Dy.COM Safety and in case of their absence to the
Dy.COM (Safety) or STM(C) or CFTM.
Ex.gratia payment should be sanctioned/arranged preferably on the spot by the
Sr.DCM or by his representative in consultation with Sr.DSO. After making such
enquiries as can be conveniently made on the spot after the immediate needs by way
of medical assistance etc. to the injured persons are attended to.
xiii. In this connection the duties of safety counselors and safety controllers will be as
under:-
One of the two Safety Controllers will immediately reach the Control Office and will
collect all relevant information about the accident from time to time in Control from
various sources and keep Sr.DSO apprised of the same besides any other information
ordered by DRM/ADRM in the Control. He will ensure that logging of the accident is
being recorded continuously in chronological order.
(C) By Sr. DOM/G: i. Attending the accident site in case of accident in the station yard where prima facie
cause of the accident is on account of operating staff or where operational work needs
to be co-ordinated.
ii. In other cases, attending the divisional control in case of accident and ensuring
periodic relay of information to the Emergency Control (Central Control) at the Head
Quarter Office regarding rescue, relief and restoration works at the accident site.
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iii. Coordinating and monitoring the timely turning out of ART/ARME/Tower
Wagon/Material train/Engine etc. and its reaching the accident site/adjoining station
without en-route detention. Planning for efficient movement of ART, engine, tower
wagon, etc. between site and adjoining station for quick restoration.
iv. Ensuring marshalling of ART crane (as per requirement of site incharge official)
before it reaches the accident site.
v. Coordinating with the accident site incharge to ensure quick clearance of front and
rear portions of the affected train from the site.
vi. Obtaining the following details from the site and relaying the same to the Emergency
Control: Details of the dead, injured-sustaining grievous or simple injury, their
originating & destination stations, ticket no., hospitals to which sent for treatment and
also particulars of next kith & kin. Checking that information regarding passenger's
dead, sustained injuries-grievous and simple-is duly verified by Railway doctor and
approved by the senior most officer at the earliest.
vii. Any other duty that may be assigned by the competent authority relating to the
accident.
19.5 DUTIES OF OFFICIALS DEALING WITH SERIOUS ACCIDENTS.
Ref: - N.Rly. Accident Manual 2013, Para 440 Every Official to render all possible assistance The duties detailed in this section is by
no means exhaustive Each official receiving advice of an accident must do all that is within
his power to render assistance.
19.6 Duties of SM/SS receiving advice of an accident
Ref: - N.Rly. Accident Manual 2013, Para 441 (a) If the section is controlled, the SM must immediately advice control regarding:-
i. Time of accident.
ii. Medical van required or not.
iii. ART with or without crane.
iv. Adjacent lines clear or not.
v. Damage to rolling stock.
vi. Damage to track in terms of telegraphic poles/OHE, masts.
vii. No. of dead and injured (Simple, Grievous) to be obtained from the TTE/Train Supdt.
Otherwise he should furnish if the TTE is not available. This should later on be cross-
checked with the Railway Doctor when he arrives for proper classification of the
injured.
(b) The section is not controlled or if control inoperative, the Sr. DSO/Sr. DOM and in
their absence the AOM or Chief Controller must be advised by other means of
communication available including Public Phone.
(c) The Station Master must then issue the accident telegram, sending a copy of it to the
controiling Station Master.
(d) If medical aid is required, assistance must be called for from the Local Doctors, Army
Hospital, Para Military hospitals, Civil Hospitals, Fire Brigade. In order to convey
medical help to the site of accident, trollies may be sent out and train engine utilized.
(e) TI/SS will also make the following arrangements:—
Seizure of records in cabin & Station, sealing of slides levers, relay rooms, log
books, private No. book, train signal register, line admission book, engine
repair book and other relevant records.
To advise SP and D.M., GRP and RPF.
To arrange for drinking water, tea and catering from the station or other bigger
stations.
To muster railway employees for first-aid and assistance to passengers.
Open an enquiry office for replying to queries regarding injured, dead persons,
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their disposal, train arrangement for stranded passengers.
Arrange to keep the line clear for reception of medical van and ART.
To arrange for adequate number of RPF, porter and TCs for transport of
passengers.
To arrange ARME chest along with railway Doctors.
To advise the station master of controlling station for similar action.
Proceed the site of accident and remain there till some officer arrives and take
charge of the situation.
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Chapter 20
ACCIDENTS AT LEVEL CROSSINGS
20.1 DUTY OF THE LOCO PILOTS TO TAKE CERTAIN PRECAUTIONS AT
RAILWAY LEVEL CROSSINGS.
(Ref - Motor vehicle Act. 1988 - S 131 )
Every driver of a motor vehicle at the approach of any unguarded Railway level
crossing shall cause the vehicle to stop and the driver of the vehicle shall cause the conductor
or cleaner or attendant or any other person in the vehicle to walk up to the level crossing and
ensure that no train or trolley is approaching from either side and then pilot the motor vehicle
across such level crossing, and whereno conductor or cleaner or attendant or any other person
is available in the vehicle, the driver of the vehicle shall get down from the vehicle himself to
ensure that no train or trolley is approaching from either side before the Railway track is
crossed.
20.2 PREFERING OF CLAIMS AGAINST INSURANCE COMPANIES ON ACCOUNT
OF DAMAGES TO RAILWAY PROPERTY IN LEVEL CROSSING ACCIDENT. (Ref- Motor vehicle Act. 1988 - S 131)
For preferring a claim on account of damages to the Railway property the following
procedure to be adopted.
i. The cost of damage to the Railway property will be assessed by the concerned department
officers like Engineering, S&T, OHE, Mechanical etc. with details and supported by
documentary proofs.
ii. Whenever a rnotor vehicle causes damages to the Railway property FIR is to be lodged
invariably by the Railway Administration. The FIR to be lodged by PWI in case of
Engineering LC gate, SM in case of Operating LC gate, in the local police station under
whose jurisdiction, the place, the palce of occurrence falls, indicating details of the culprit
motor vehicle.
iii. For preferring a claim against insurance companies an empanelled lawyer of the
administration to be engaged under the power of DRM of the concerned Division who has
been delegated with the power vide Dy.GM(G)/GRC's 0.07 Nos. LS/Sub-court/91/6939 dated
20.12.91. The ADRM, Sr.DSO/DSO shall act as the coordinating agency.
iv. The Railway property being owned by UOI the claim has to be preferred for and on behalf of
the President of India who will be represented by duly authorized Railway Officers of the
concerned jurisdiction. The list of authorized Railway Officers prescribed by the Railway
Board vide circular No. E(G) 82 L12 dated 21.2.93.
According to motor vehicle act. 1988, motor vehicles are required to be insured
against third party risk. The purpose of this insurance is that in case of damage to person or
property of third party due to the use of the motor vehicle, the insurance company which is
the second party pays the claims which are preferred against the owner of the motor vehicle,
the first party.
In view of this provision, it is open to the Railways to claim damages whenever motor
vehicles cause damage to Railway properly at level crossings or at any other site due to the
negligence of the owner/driver of the motor vehicle. These could be due to dashing of motor
144
vehicles/buses/trucks against gates/lifting booms at manned level crossings or on account of
an accident at level crossings to rolling stock of the Railway or to person of Railway
employees (gateman, driver, assistant driver, guard, conductor etc.),‘ passengers or loss on
account of disruption of traffic of damage to goods. This as per relevant extracts from the
provisions of the Motor Vehicles Act 1986, Sections 145, 145, 147 & 165 to 176.
In the case of road vehicles which ply for carrying passengers, the passengers are also
insured. Any damage to person or a passenger of such a road vehicle is to be compensated
against this insurance. Therefore, reimbursement crossing accidents can be claimed from the
negligent owner of motor vehicle/Insurance company. The claims have to be lodged before
the motor accident claims tribunal specially setup for such purpose and having jurisdiction at
the place of accident.
In the division, ADRM and Sr.DSO should made responsible for lodging the claims
for losses and monitoring the progress.
All officers to ensure that staff down the line is made aware of these provisions and
claims are lodged as per the requirements of the Motor Vehicles Act 1988 in all case. The
legal department should suitably educate the concerned staff and officers in divisions.
ACCIDENT MANAGEMENT — CHECK LIST
DATE……………………DIVISION…………………RLY…………………
1. Train(s) number/name/service
2. Type of Loco (s)
3. Load of train (No. of vehicles and trailing Load)
4. Time of accident.
5. Location - show kilometer of accident spot, Block stations on either side and their
class & kilometer. Show section and gauge. If required state and district.
6. Nature and description of accident.
7. Owning Railway, type and number of vehicles affected and position from train engine.
Indicate whether derailed (with details of wheel position) or capsized and whether
infringing the adjacent lines. Indicate whether loaded or empty.
8. Commodity or number of passengers on train.
9. Casualty-death, grievous, simple and trivial injury and the detaiis of their disposal.
10. Time information received (a) First information from site (how and by whom) (b) in
divisional control (c) in central control.
11. Name and grade of Loco pilots, Asstt. Loco Pilots, Guard and Asst. Guard with HQ.
12. Single or double line and if main line or branch line.
13. Train last examined at ……………on …………….including roiling in examination if
any.
14. Description of track including curves and gradients.
15. Controlled or non controlled section and system of working.
16. Type of signaling.
17. Visibility and weather condition at the time of accident.
18. Damages to track, rolling stock and S&T equipment with cost.
19. Officers informed.
20. Officers attending the site of accident (by road, ARME, ART, special train) and their
time of arrival.
21. Civil, Police & RMS officials informed (time and person).
22. Hospitals advised (location and time)
23. Fire brigade advised (location and time)
24. Time photographer and video camera man arrived site.
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25. Trains run in either direction prior to the affected train.
26. If any caution order was in force at the spot of accident.
27. If any dragging or parting has taken place.
28. ARME of .......... .. base, ordered at ........ .. left ......... .. arrived site ......... ..
29. ART of .......... .. base, ordered at .......... .. left .......... .. arrived site .......... ..
30. Time telephone fixed at site by relief party.
31. Whether train without brake van and if without guard.
32. Work started.
33. Prima facie cause.
34. Forecast of restoration.
35. Assistance required (a) men (b) materials.
36. Requirement of catering arrangements.
37. Time restoration completed - give detaiis of vehicles grounded and reraiied and
whether by crane or MFD.
38. Time track certified fit with speed restriction of any.
39. Brake power certificate and brake power check.
40. Evacuation of stranded passengers and their luggage (give details).
41. Marshalling order of train.
42. Police clearance received at .................................
43. Trains cancelled, diverted and controlled and terminated short of destination.
44. Whether brake van flashing tail lamp in working order.
45. Whether flasher lights of loco in working order.
46. Whether speedometers of locos in working order and synchronized.
47. Whether indication is available in loco in case of AC (Audio & visual).
48. Whether head light of loco in working order.
49. Whether engine short hood or long hood.
50. Whether loco is overdue schedule.
51. Engine and brake van equipment - if available.
52. Whether personal equipment of guard and driver is available.
53. Whether driver tested with breathalyzer, hours of duty performed and adequacy of rest
prior to trip.
54. If speedograph is provided (This has to be seized if required) and speed of train at time
of accident.
55. Primary maintenance and secondary maintenance depots of coaching train involved in
accident and or train last examined intensiveiy and safe to run.
56. Whether statements of Driver and Guard has been recorded.
57. Time train started/passed through the previous station.
58. Type of Block working and lines track circuited.
59. Ex-gratia payments made.
60. Whether treated as a Board or Non Board case or yard accident.
61. Statements of staff/public/eye witnesses.
62. Any other reievant information.
63. For level crossing accidents.
Gate manned or unmanned
Registration No. of road vehicle involved in accident
Whether gate was opened or closed to road traffic at time of accident
Whether gate lodge provided with telephone
Whether Private No. exchanged with the station/cabin
Whether gate interlocked with station
Whether gate signals are provided and in working order
Assistance required
Whether gate in working order
Condition and width of road surface, speed breakers and road signs, whistle
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boards for trains
Visibility
Line(s) blocked
Train involved
Name and address of persons injured and nature of injury
Name and designation of gateman and his duty hours
Visibility at time of accident and visibility of gate to road user and driver of
loco
Brief sequence of events.
Chapter 21
ROLE OF COMMERCIAL DEPARTMENT
21.1 To attend the site of Accident ARME/first available means:-
Sr. DCM alongwith DCM/Chg. Shall proceed to accident site.
CA/Sr. DCM alongwith 3 nos CMIs shall also accompany. Nominated CMI/NDLS
shall accompany with Rs. 5 lacs.
ACM/OBS will proceed to accident site with staff by road with one additional vehicle.
2 nos Nominated CMIs shall rush with 50 Drinking water—bottles, 50 packets of
Bread, Butter, Biscuit, Tea, LPG Cylinder, Burner etc. (if not in ARME, by road
vehicle immediately)
02 nos CTI shall rush with 16 TCS in uniform and 50 coolies.
21.2 To attend the site from nearest station:
CTI/Roaster- will rush to site with 10 TTEs in uniform.
Nearest CTI with at least 5 TTEs/TCs and 10 coolies.
Nearest CBS/CCS with at least Rs.2 lacs.
Sectional CMI will rush to the site.
Other CMIs of NDLS (base) and nearby area are to move for site.
Sectional CMI to arrange for Digital Camera with photographers.
CTI & CMI will jointly prepare list of injured/Dead passengers.
21.3 Emergency Control at Commercial Control
Sr.DCM/Fr or in ansence of him, DCM/SS will immediately man the Commercial
Control.
Extra staff will be provided to man Commercial Control for Emergency.
Commercial control will inform nominated CMIs to arrange Rs.5 lacs and proceed for
Accident site Control Office
To attend Backup To attend Backup
Sr.DCM/Chg.
(If passenger train is
involved).
Sr.DCM/Fr. Sr.DCM/Fr. DCM/SS
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site by ARME.
Control will inform nearest CBS to arrange at least Rs. 2 lacs and proceed to the site
immediately.
CTI/DLI shall be informed to arrange 10 TCs and to proceed to the site by the ARME.
Nominated CTIs shall be informed to proceed to the site with 20 Coolies by ARME.
CTI of the nearest station shall be informed to move to the site with at least 5
TTEs/TCs immediately.
Sectional CMI must be informed to attend the site.
At least two inspectors must be available at nearest big city to co-ordinate the
movement of food, water, vehicles etc. to the site.
Commercial control shall inform the nearest Catering licensee to arrange food,
drinking water for passengers. He will ensure supply of food, water to the site and also
arrange food, water at the station where passengers are likely to be shifted.
Commercial Control will order Taxis, Buses, Vehicle for VIPs for site.
A hired vehicle should be provided for carrying them to various hospitals and
mortuary.
Ice for Dead to be arranged at site and at Mortuary from nearest Ice factory.
Commercial Control will immediately open an accident register. All the movement of
officers, staff, orders and confirmations etc. will be logged in the register.
Commercial control will prepare separate lists of Dead, Grievously injured & simple
injured Railway passengers with names & locations of hospitals where injured are
admitted. Control will also maintain record of compensation amount paid to the
accident victims with the consultation of CMI/CTI at accident site.
Commercial Control will order to open the emergency control at nearest big station
NDLS, DLI, NZM and also at the stations adjacent to the site.
DCM/SS will attend NDLS station and will be overall incharge along with Dy.SS/
Commercial.
DCM/Fr. will remain at DLI station and will be overall incharge alongwith Dy.SS/
Commercial.
ACM/SS will remain at NZM station and will be overall incharge alongwith SS/
Commercial.
Nominated CRS shall print the chart of affected train.
Commercial Control will inform other CMIs also, if required to arrange for vehicles,
food, water etc.
Commercial control will ensure that a team of Commercial staff preferably with
mobile phones (CTI of nearest station with TTEs/TCs or any other available at site)
attend the injured at hospital. Staff deputed in the hospital will relay the list of
injured/dead to the Commercial Control. Commercial Control will immediately relay
the same to the Hd. Qrs. Control.
21.4 Transportation of men and material to accident site
Wherever required sufficient numbers of TTEs/TCs with porters should be sent from
the nearest available locations for assisting in transportation of passengers‘ luggage
and rendering other assistance. The commercial officer available at the Divisional HQ
(DCM/ACM) should ensure this apart from ensuring the attendance of Commercial
Inspector at site.
Commercial Dept should inform the IRCTC for arranging food packets, drinking
water etc to stranded passengers wherever required and monitor the supply of the
same.
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Commercial Supervisor at site should arrange for food packets and drinking water etc.,
till supply of IRCTC reaches site.
21.5 Help line Enquiry Booths at Stations –
A. General
i. The emergency telephone no. 1072 will be manned round-the-clock by commercial
department. All Help line Enquiry Booths shall have a separate DoT telephone with
STD, Railway telephones with STD, fax machine, photocopier and a PC with internet
connection and the necessary infrastructure will be arranged by S&T Dept.
ii. Help line Enquiry Booths within NR would be opened as below:
Originating and destination stations of the accident involved train.
All junction stations within the jurisdiction of NR falling on the route of the
train.
Divisional HQ.
Zonal HQ.
Any other station as may be decided.
On NR, Help line Enquiry Booths would normally be required to be opened at
following stations, depending on the route of the accident involved train : Delhi, New
Delhi & Hazrat Nizamuddin.
iii. Help line Enquiry Booths on other Zonal Railways would also be opened as follows :
Originating and destination stations of the accident involved train.
All junction stations falling on the route of the train.
Divisional HQ of originating and terminating divisions.
Zonal HQ of originating and terminating Zonal Railways.
Any other station as may be decided.
iv. Help line Enquiry Booths would be manned by computer literate Sr. supervisors on
round the clock basis.
v. Help line Enquiry Booths within the accident affected division, should keep in touch
with the Divisional Emergency Cell.
vi. Divisional Emergency Cell will collect updated information regarding all aspects of
the accident from the UCC and pass on the same to:
o All Help line Enquiry Booths within the Division.
o Emergency Cells of other Divisions of NR.
o HQ Emergency Cell.
vii. Such information should be received from UCC by e-mail and transmitted by e-mail to
all concerned. For this purpose all Help line Enquiry Booths should be provided with
PCs with Internet connection. e-mail addresses of Help line Enquiry Booths will be
intimated.
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viii. Similarly, Help line Enquiry Booths outside the accident affected division, but within
NR jurisdiction should keep in touch with Divisional Emergency Cell of their
respective divisions.
B. Accident details to include
o Number of dead and injured.
o Break up of type of injuries, such as grievous, simple etc.
o Disposal of injured passengers in various hospitals.
o Names of injured passengers.
o Officials in charge of Help line Enquiry Booths would display the list of injured
passengers on the notice board. For this purpose Computer printout of E-Mail received
should be taken out and displayed at number of places at the station.
o Identification of dead bodies. Reasons for delay should be explained to the public.
o Number of dead bodies identified and their names should be available.
o This information would continue to be updated once in every 3 hrs. and would
continue to be accessed for the next 4 to 5 days.
21.6 Liability of the Railway for compensation
1. Refunds
a. Booking counters at stations should be augmented for granting of refund to
large number of passengers who have been unable to either complete or
commence their journey as a result of the accident.
b. Refund of money should be granted for trains as per extant rule : Delayed
Rescheduled Regulated Short terminated Diverted Cancelled
c. Staff manning Refund counters should be thoroughly familiar with rules for
granting of refunds under such circumstances.
d. Sufficient amount of cash should be available at these Refund counters for this
purpose.
2. Compensation
The Railways are liable to pay compensation for death/injury of a passenger in
train accident as defined under Section 124 of the Railway Act, 1989. Similarly the
Railways are also liable to pay compensation for death/injury to a passenger and
platform ticket holder in untoward incidents as defined under section 124-A of the
Act, such as terrorist attack, violent attack, robbery, dacoity, rioting, shoot out or arson
by any person in train or within the precincts of a Railway station or accidental falling
of a passenger from train. The procedure for getting ex- gratia, interim relief and
compensation for death/injury of a passenger in train accident/untoward incident is as
under –
21.7 DUTIES OF OFFICERS IN CONTROL OFFICE DURING ACCIDENT: -
On receipt of message from Control, Sr.DCM/Fr & ACM/Fr will immediately reach
Control Office alongwith 2 TCRs and will take position.
Sr.DCM/Fr would collect the following information from emergency control accident
site.
a) Time and place accident from emergency control at site / operating HQ.
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b) Details of causalities-dead / injured and safe passengers from operating / emergency
control at site.
c) Details of special being run to accident site or form accident site to destination and
official accompanying the special trains.
d) Details of rescue operations and assistance being rendered to affected passengers.
e) Telephone & fax number of the accident site.
f) Information collected from site should relived to all emergency offices / enquiry
offices which opened at stations.
Maintain log of events, name of officers, deputed in hospital. ACM/Fr will arrange to procure
four copies of Reservation Charts of the trains concerned in case of passenger trains from
CCM (PM) Office and charts will be kept one each at DLI, NDLS, NZM and PRS centres.
CPS, CBS, CGS & CTI will be sent to site of accident to assist the passengers i.e. send the
passengers involved in accident to Hospitals and shifting of passengers etc. They will also
give details of such passengers to the Control Office.
List of Doctors, Hospitals and Local authorities will be obtained from the concerned Railway
staff at the adjoining station.
In case of accident of Goods train, transport will be arranged along with labour for
transshipment for which order will be given to sectional CMI and other supervisory staff
available at site.
List of injured persons category-wise will be obtained from site of accident and accordingly
orders for ex-gratia payment will be given. Such list will be conveyed to the E.O. through
CCM
List of injured persons will be given by the CMI at site hospital-wise where they have been
admitted.
CMI at site will arrange Tea etc.
DSTE/Tele should be intimated to provide all information regarding accidents on web site of
Northern Railway and Railway Board.
ATM and Commercial Control will ensure feeding of information regarding passenger name
etc. to website in consultation with Sr.DSTE/Tele.
21.8 THE DUTIES OF OFFICERS AT ACCIDENT SITE WILL BE AS UNDER:-
Sr. DCM:-
Proceed to the site of accident by first means.
Ensure that drinking water, tea and snacks are promptly supplied.
He should keep the record of the number of passengers served with tea and snacks.
Take charge of the custody of luggage of the injured persons.
Luggage of the dead passengers is also deposited with the Railway Police after proper records
and acknowledgement.
Issue advice to the next kith and kin of the injured and dead and also furnish details to Sr.
DOM in Control Office.
Arrange for sufficient number of Ticket Collectors, Porters and Vendors for assistance of
stranded passengers.
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Arrange for ex-gratia payment to the injured and the next kith and kins of the dead and, for
this, he should have sufficient cash, copy of the rules for ex-gratia payment should be
available.
Arrange for refunds to the passengers.
Assist the stranded passengers during transhipment with sufficient number of Porters and
TCS.
Arrange to open Inquiry office at the site for replying to the queries regarding disposal of the
injured and dead.
Make inventory of the damaged parcels and advise the CCM of the same.
Arrange for buses for stranded passengers and keep record of the buses arranged destination-
wise with the number of passengers in them.
Assist the Railway Doctors with Ticket Collectors/Porters - He should compile the figures of
injured and dead from all sources i.e. police, TTE/SM, etc.
Issue advice to the Control Office/Stations for issue of free passes to the next kith and kins of
the dead and injured.
To keep in touch with the progress of patients in hospital and increase the ex-gratia payment
suitably in case simple injuries turn grievous or patients paid ex-gratia payments for grievous
injuries die later in the hospital.
A. The Second Officer whether Sr.DCM/Fr or DCM/ACM should be available in Control
Office. His duties are:-
1. Sending sufficient number of Ticket Collectors, Porters and RPF to the site of accident.
2. Arrange drinking water, tea and snacks quickly.
3. Arrange for refund at important stations.
4. Press handout should be issued after obtaining prior approval of the DRM incorporating the
following items:-
o Factual details about the accident
o No. of persons dead.
o Injuries: (a) Grievous (b) Simple. It should be added if circumstances warrant that final figures
will be made available after the salvage operation is over as some bodies are still suspected to be
lying in debris. The cause of the accident should not be mentioned. It should be merely stated
that the cause is under investigation.
5. Opening of Inquiry offices with proper staff at important stations for answering queries
regarding casualties, rescheduling of services, etc.
6. Arrange for buses if required.
7. Arrange for reservation by advising the stations concerned and
8. CCM/G where Foreign Railways/Other Divisions are involved.
9. Arrange for labour for loading and unloading of goods parcels.
DCM/S:-
DCM/S will proceed in special train with catering arrangements. He will perform the following
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duties:
The requirement of catering facility will be assessed.
The CMI of nearby station will be asked to arrange the availability of refreshment material at
site of breakdown.
As per requirement the divisional catering team will collect sufficient readymade eatable
material along with manpower i.e. waiters/cooks and move to the site of the breakdown by
first available mode of transport. The team will also carry raw material along with cooking
gadgets for spontaneous preparation at the site, to check the menace of any shortage of eatable
to meet the demand of stranded passengers and others involved in restoration operation.
The catering service will be rendered till the completion of the restoration.
Stopgap arrangements for drinking water will also be made by way of packaged drinking
water.
Adequate arrangements will also be organized at DLI, NDLS & NZM stations for the injured
and their relatives travelling by special trains.
Suitable hospitality shall also be extended to the print/ electronic personalities.
To supplement Railway Catering arrangements nearby dhabas and hotels should be contacted
and arrangements made for opening up stalls at the site.
Depending on need, accommodation in hotels/dharamshalas/rest houses would be hired for
passengers as well as for resting facilities for officials.
21.9 REQUIREMENT OF DoT TELEPHONE LINES AT THE TIME OF ACCIDENT TO
COLLECT AND QUICKER DISPOSAL OF INFORMATION TO THE
PASSENGERS:
5 Lines of MTNL phones are required in Commercial Control, DRM‘s Office with STD
facility.
5 Lines MTNL phones at New Delhi Railway Station
4 Lines MTNL phones at Delhi railway station.
2 Lines MTNL phones at Nizamuddin railway station
21.10 THE DUTIES OF OTHER STAFF WILL BE AS UNDER:-
1. CMIs:-
Passengers should be provided alternate mode of conveyance and dispatched to their
destination or hospitals on priority basis.
Sectional CMI‘s should be available on site. Sectional CMI will arrange availability of
refreshment material at site of breakdown.
CMI should know the map of the station of their beat.
List of injured/affected/stranded passengers should be prepared.
Following lists should be available with CMI.
a. Hospitals.
b. Ice factories.
c. Nursing homes.
d. NGOs
e. Blood Banks
f. Police stations and important Civil Officials.
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Arrangements for refund as per rules would be made.
He should make arrangements for ex-gratia payments to passengers with the help of CBS,
CPS, CGS & CTI, as well as arrange other requirements by withdrawing money from station
earnings after taking due permission from Sr.DCM.
2. TTEs:-
i. Immediately after an accident take place, ticket checking staff should assist the guard and
train crew in assessing the site of accident. They should ascertain the causalities/ injuries in
their respective coaches and in the unreserved compartments as well. This rough assessment
should be given to conductor of the train, who should hand it over to the guard for further
communication to the control without any delay.
ii. The train superintendent or conductor or Senior- Most Ticket checking staff will allot duties
to each available ticket checking/ and other on board staff/volunteers in a manner to ensure
maximum help to passengers under the prevalent circumstances.
iii. Take action to save lives and render first Aid and oranise relief operation with available
resources.
iv. Collect Railway Staff, Doctors and volunteers on the train, or near the accident site for
obtaining assistances.
v. Details of dead and injured should be obtained from the reservation chart, ticket held (from &
to) or co-passengers. Assistance of the Police travelling in the train to be obtained also for
indentification.
vi. The following details should be collected regarding the dead and the injured :
a. Ticket of passangers travelling (from &to).
b. Ticket numbers & class.
c. Coach number & its position from the engine.
d. Address of the passengers.
e. Nature of injury(Simple, Grievous)
vii. He should arrange custody of luggage and other belonging. In case of injury, this should be
kept by the TTE and in case of death, it should be handed over to the GRP with full details
and acknowledgement obtained.
viii. Provide assistance to Guard in making quick assessment required.
ix. He should record evidence of passengers with full particulars. If some passengers are willing
to give evidence later on , their names and address should also be recorded.
x. He should keep record of the number of dead and injured (Simple, Grievous), if they are
already transported by local people to nearest hospital before the Railway Doctor had arrived.
xi. To carry out the duties assigned to him by guard/ Sernior official present at the site of
accident.
Preserve reservation charts of each coach containing names of passengers who
actually traveled and in which berth no.
Avail services of Doctors traveling by the train and render Medical Aid.
Render First Aid to injured.
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Collect particulars of injured passengers and prepare a list showing exact position of
injured in coaches, from Train Engine to Brake Van. This should be handed over to
railway doctors when ARMV arrives.
Prepare a separate list of dead passengers with address and ticket particulars, if
available.
Take assistance of local people and other volunteers at site.
Transport injured passengers by road vehicles, if available, to the nearest hospital.
Inform stranded passengers about alternative transport arrangement.
Record evidences or statement volunteered by passengers/others at site.
Chart of affected and unaffected passengers should be readily available for
conveying information to next of kin/family of injured/dead passengers and
also relayed to Control office in division.
List of safe passengers should also be prepared and conveyed to Control
Office.
List of affected/unaffected Coaches should be prepared and conveyed to
Control office.
Help should be provided to injured/affected passengers for shifting to hospitals.
Take action to save the lives & render first aids and organize relief operation.
Will not leave site without permission of Sr.DCM.
Arrangement to safe the luggage of affected passengers with the help of RPF /
security staff deputed by the state Govt.
Unclaimed items will be safely transferred to LPO.
3. Coolies/Safaiwalas:-
Luggage of injured/affected passengers should be got secured at one safe place under
the custody of RPF.
Help should be provided to injured/affected passengers for shifting to hospitals.
Safaiwalas should ensure cleanliness at the accident site.
(A) List of CMIs with his territory and phone nos required.
(B) Name wise duties of CMIs of DRM office and sections to be assigned
during accident as per DM plan.
(C) Any other suggestion
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Chapter 22
ROLE OF ELECTRICAL (GENERAL) &
ELECTRICAL COACHING DEPARTMENTS
22.1 DUTIES OF ELECTRICAL (GENERAL) CONTROL
As soon as electric control gets information about any abnormality, staff on duty will
immediately inform to Sr. DEE/G, Sr. DEE/Chg., DEE/Spl., DEE/chg., DEE/G, AEE/G &
AEE/Chg./DLI as well as the Zonal incharges where Rail disaster has occurred. ART incharge
Sh. M.S Rawat, SE/TL/DLI, Sh. Mohit Kumar, JEE/TL/DLI and staff will also be informed.
Accident site Control Office
To attend Backup To attend Backup
Sr.DEE/G
(If it is a night
derailment or night
working is expected for
restoration).
DEE/Spl. DEE/W DEE/Chg.
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Electric control will also inform the adjoining Zonal incharges about the disaster and alert
them for emergency help.
22.2 Jurisdiction of Electrical Zonal Incharges (Power)
In case of accident, the two nearest depots, one from either side of the accident site
and Zonal incharge will move to the site with available man and material. In case of more
assistance, the necessary instructions will be issued by officers manning Electrical control.
Sr.no. Name Designation Contact
no.
Jurisdiction
1 A.K.Jindal SSE/PS/NDLS 9717632976 NDLS
2 Vivek Bhasin SSE/PS/DLI 9717632009 DSB-DLI-VVB
3 G.S.Naveria SSE/PS/DKZ 9717632015 BRSQ-PTNR
4 Ram Kumar SSE/PS/DEE 9717632978 DEE-RE,GHH-FN
5 Rajeev Sagar SSE/PS/B.H. 9717632010
6 D.P.Singh SSE/PS/Paharganj 9717632002
7 Sapan Kumar SSE/PS/Th.Rd. 9717632981 NDLS-TKJ
8 Gurdev Singh SSE/PS/TKD 9717632986 OKA-PWL
9 Gabri Lal Meena SSE/PS/HNZM 9717632007 PGMD-HNZM, HNZM-
LPNR
10 Rajesh Kumar SSE/PS/SOJ 9717632974 SWNR-SP MARG
11 Rajesh Malawat SSE/PS/SSB 9717632004 SSB-ASE
12 Ramesh Kumar SSE/PS/ROK 9729531366 DHKA-KHV,
ROK-RE
13 Rajesh Kumar Meena SSE/PS/JHI 9729531333 KZH-KLW,JHI-PNP
14 Chander Bhan Soni SSE/PS/SMQL 9760531332 DSA-TPZ
15 K.L.Majhi SSE/PS/PNP 9729531332 PNP-MKLI,RDDE-BZJT,
SNP-PPDE
16 Ummed Ram SSE/PS/KKDE 9729531331 KUN-MOY,KKDE-GRZ
17 Joginder Singh SSE/PS/ANVT 9717632990 MWC-ANVT
18 Pradeep Yadav SSE/PS/GZB 9717632014 CNJ-GZB,GZB-DXH
19 Harbir Singh SSE/PS/MTC 9760531331 MUD-TPZ
22.3 MOBILZATION OF OFFICER AND STAFF:-
Sr.DEE/G & ADEE/G of the division will proceed to the site (in absence of him, Sr.
DEE/Chg. & ADEE/Chg. Respectively) will proceed to site. DEE/G (in absence of him,
DEE/Chg. or DEE (Spl.) alongwith available junior scale officer of electrical department will
man the electric control. In absence of AEE/G or AEE/.Chg., SSE/PS or SSE/Chg./DRM
Office will man the electric control.
This will be responsibility of official manning at control or any other officer in
absence of him, pulling up resources from other railway installation, identified local
resources, in addition to ART resources, to the site. It would be duty of Sr DEE/G/NDLS,
ADEE/G/NDLS at site to ensure that lights of adequate number and intensity are installed
before sun set. The lights would remain at site till restoration work by all departments in
completed. ARMV/ART-DLI shall be equipped with equipments stipulated by H.Q. for
providing power for portable torch lights, flood lights, drills, abrasive metal cutters etc.
For discharging the dual responsibility of providing illumination at site and managing
the OHE, 2 seprate units will be formed at each end of the accident site consisting of officers
& staff of General branch and TRD branch.
Once 4 ARMVs, 2 ARTs and 2 BD specials have arrived at the accident site from both
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ends, normally no more electrical equipment will be required from anywhere else. The main
work will then consist of using of these resources effectively and efficiently.
Different teams and groups will be formed for discharging various duties of the
Electrical department. Each team should consist of 4-6 members and each group should
consist of 3-5 teams, depending upon requirement.
22.4 Action for adjoining division
In case assistance will be rendered by the DLI division as per beat of
ART/ARME/Crane to the other division i.e. MB ALD, JP and BKN. The next in Command
i.e. DEE/ADEE of the division shall stay in control for rendering timely assistance during
restroration work. Sr.DEE/G/NDLS will take action according to guide lines issued by H.Q.
office.
22.5 Action taken by concerned:-
Senior most Electrical Officer at site would make a quick assessment of the electrical
requirement of the site.
Site illumination: One Sr. Supervisor/SSE should be in- charge of each group working at the
site. All ‗General Services‘ teams at each end of the accident site, would function under
directions of one AEE(G).
i. As soon as the ART has reached the accident site, the ART Electrical incharge will provide
portable generators along with lighting fixtures at accident site.
ii. One VHF set should be available with electrical control at site and one with Sr. Supervisor at
site to meet out the lighting requirement at site.
iii. It is the personal responsibility of the concerned ART incharge to keep the electrical
equipments in good working condition.
iv. Electrical control office would be set up near Emergency Control Office manned by
Supervisor round the clock.
v. This would be done keeping in mind the geographical spread of the site, the size of UCC,
LCCs, CAC and any other requirement as necessary.
vi. Thereafter, he would assess the quantity of electrical fittings and generator sets available in
ARMVs and ARTs.
vii. In order to set up adequate illumination facilities, all generator sets and lighting fixtures
available in ARMVs and ARTs would be used.
viii. First priority for lighting would be the accident site along the track where rescue, relief and
restoration work is going on.
ix. Next priority would be given to lighting up of UCC, CAC and LCCs.
x. Additional requirements of generators and lighting fixtures, if any, should be called for
immediately from other Railway sources within the division, well in time.
xi. In case divisional sources are inadequate, then sources from other divisions should be tapped.
xii. Officer at site should hire additional generator sets, lighting fixtures and arrange fuel etc. as
required, from non-Railway sources available nearby. List of such sources are given in
Divisional DM Plans.
xiii. Once generators and lighting fixtures have been set up, efforts should be made to tap local
power supply from some nearby sources, if available.
xiv. In case power supply is not available nearby and illumination has to continue on generator
supply, then sufficient quantity of petrol and diesel should be procured and kept in stock.
22.6 Staff of TS/PS/DLI nominated on ART duties:
Annexure-2
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22.7 SETTING UP OF EMERGENCY ELECTRICAL CONTROL Annexure-3
22.8 COMMUNICATION FACILITY (Elect. Chg.:-
Annexture-4
22.9 INFRASTRUCTURAL DETAILS:-
List of ART/ARME Equipments as per Rly. Board‘s Letter No. 99/Elect(g)/113/1, Dated 10.07.2003
S No Equipment
ARTs (Class A / Class B) ARMEs (Class C)
Remark Modified
Scale Provided
Modified
Scale Provided
1 DG Set of 15 KVA
capacity 230 V /415 V 1 Set 2 Set - -
Generator on in
coach no. 6718 - 02
Nos.
2
Generating Set
Kerosene driven 1.5
KVA, 230 V
20 Set
18 Sets +
08 Sets*=
26 Sets
2 Set
2 Set + 1
Set* =
3 Sets
*Emergency
Inflatable Lighting
system.
3
Complete Luminiare
fitting with 1000W
Halogen Lamp &
control Gear
10 Set 10 Set 2 Sets 9 Sets
4
Complete Luminiare
fitting with 150W
Metal Halide Lamp &
control Gear
40 Set
40 Set with
20 mtr lead
each
10 Sets
10 Sets
with 20 mtr
lead each
5
Telescopic Stand 2 Mtr
height for mounting
Luminare for
halogen/metal Halide
fittngs
20 Set
20 Set + 30
condute
pipe stand
-
10 Set
condute
pipe stand
Locally made with
conduit pipe size 1"
dia
6
PVC Insulated & PVC
sheathed 3 core
flexible cable 23/0.193
mm 15 mtr long with
15 weather proof I.C.
socket
50 Nos
50 nos with
20 mtr
each
12 Nos 12 nos with
20 mtr each
7
PVC Insulated &
sheathed 3 core
flexible cable 23/0.193
mm
1500 Mtr
1200 Mtr+
800* mtr =
2000 mtr
300 Mtr 300 Mtr
*Provided with
item No 4
(40x20=800
meters)
8 Kerosine oil in 200 Ltr
drums 3 Nos 3 Nos 1 Nos 4 Nos
20 Ltr cans have
been povided in
place of drum due
to inadequate space
in ARME
9 Diesel Oil in 200 Ltr
drum 1 No 1 No
159
10
Polythene containers
20 Ltrs capacity for
handling kerosene &
pouring into auxilary
tanks of engine
18 Nos 18 Nos
11 Lubricating Oil 40 Ltr 40 Ltr
12 Insulation Tape PVC
in rolls of 10 mtrs 24 Nos 30 Nos 6 Nos 8 Nos
13
Tool set comprising of
254 mm cutting pliers -
1 nos, screw driver
round- 300mm,
150mm, 100mm - 3
nos, Knife-1nos,
Hammer DP 1 nos
1 Set 1 Set 1 Set 1 Set
14
Spanner DE 3 mm to
19 mm in steps of 1.5
mm
1 Set 1 Set 1 Set 1 Set
15
Socket spanner with
lever 3mm to 19mm 1 Set 1 Set 1 Set 1 Set
16 Al telescopic Ladder 2 Nos 2 Nos - -
17 Earthing Rod for
earthing OHE 2 Nos 2 Nos - -
18
Portable switch board
withwater proof socket
each capable of taking
500 watt load ( 2
socket of 5 amp & 2
combination socket of
5/15 amps )
4 Set 10 Set 1 Set 2 Set
19 Drum of fixed stand
for main cables 2 Nos 2Nos - -
20
Batt. Charger 230V
AC / 110V DC, 60
amps
2 Nos 3 Nos -
(ART 3 ph 200
amp,ARME 1 ph
20 amp, CRANE 1
ph 30 amp)
21
100 W gas filled bulbs
bayonet type along
with holder in wire
cage & with handle &
hook
6 Nos 6 Nos 4 Nos 4 Nos
22 Telescopic masts 6 mtr
high 4 Nos 4 Nos 2 Nos 2 Nos
22.10 Additional Items :-
1. LED light fitting 80 Watt - 12 Nos. (In ART)
2. MH fitting 400 Watt - 05 Nos. ( In ART) + 01 No. (In ARME)
160
3. Base Light 15 to 420 Watt (Dimmable) - 06 Nos. (In ART)
4. Halogen Lamp 500W complete fitting with 20m wire - 25 Nos. ( 20 ART + 05 ARME)
5. Inverter 2.5 KVA - 03 Nos. ( 02 Nos. In coach no. - 8616 for AC, refrigerator & Computer +
01 No. for charging of walki-talki & mobiles)
Chapter 23
ELECTRICAL (TrD) DEPARTMENT
23.1 EMERGENCY ACTION TO BE TAKEN BY TPC:-
Action to be taken by TPC either through FIR from site or section control or after CB
tripping & section does not hold good after second reclosure.
i. As soon as TPC gets information about any abnormality (in case there is no CB tripping)
either from site or SCNL, he will immediately open the feeding circuit breaker/BM of the
concerned section for making OHE dead on UP/ DN/ both lines as per advise of SCNL after
exchanging private number.
ii. As soon as CB trips and does not hold on second reclosure, concerned TPC will immediately
start segregation on SCADA system to locate faulty section. After locating faulty section, he
will make the adjoining DN/UP healthy section dead to stop any movement of electric trains
in either of two directions in case of unusual occurrence i.e. derailment/obstruction of track
(Item No. 1 & 3 of Para 5 Appendix VIII of ACTM Vol-II Part II).
iii. The TPC will inform the concerned SCNL regarding the abnormality and will try to get the
details about the abnormality. Further he has to ensure through SCNL that no movement of
electric trains takes place from healthy and charged section to uncharged/dead section.
161
iv. TPC will than inform to concerned OHE maintenance depot and supervisors and shall ask
them to be ready for movement to the site where abnormality has taken place. The
information is then to be relayed to CTPC and he is told to reach RCC.
v. Further the information will be relayed to concern sectional ADEE/TRD, DEE/TRD/NDLS
and Sr.DEE/TRD. The TPC will further inform to adjoining nearest depot to get ready for
movement or any nearby OHE gang/ patrolling staff available in section at that point of time.
The OHE staff shall be informed about the location and shall be directed to move to site of
abnormality by road vehicle/ truck/tower wagon.
vi. The tower wagon based at New Delhi is manned round the clock to be moved on priority in
Delhi area. For PWL, DUK, SRE and SPR section, tower wagons stabled in these sections
shall be moved so as to reach the site from either end.
vii. The OHE incharge, who reaches first at site will survey the site, assess the damages and will
convey the status to TPC. Depending on this information the reinforcement if any required,
movement of adequate T&P and material/ equipment shall be arranged by TPC.
viii. In case of any OHE breakdown or parting of OHE wires takes places the area around it should
be cordoned off, so that no one gets injured.
If there is a case of electrocution no attempt to rescue an electrocuted person be made
until it is ensured that power supply has been cut off to effected line. Call for medical
assistance. In the meanwhile, after the injured, if any, has been separated from the OHE wires,
he shall be given first aid.
23.2 MOBILIZATION OF OFFICERS AND STAFF
Sr.DEE/TRD will proceed to site of accident by first available means of transport and
DEE/TRD should proceed to RCC. In absence of Sr.DEE/TRD, DEE/TRD will proceed to
site. ADEE/TRD/NDLS will man the TPC.
Following is the jurisdiction of officers:-
Annexure 5
23.3 Setting up of Emergency TrD control
Four TRD supervisors(TPCs) always man emergency control of TRD round the clock, one
on each of the four boards i.e. DLI area & PWL section, DUK section, SPR section, GZB-
SRE section. CTPC is the incharge of this TPC control.
Accident site Control Office
To attend Backup To attend Backup
Sr.DEE/TrD Sr.DEE/RSO DEE/TrD AEE/TrD
162
23.4 Jurisdiction of TrD depot Incharges:
Accident in own Division:
In case of accident within division two nearest depots one from either side out of the
following will move by tower wagon/ truck to the site immediately depending on the location
of the site:
i. NDLS depot
ii. GZB depot
iii. PTNR depot
iv. TKD depot
v. FDB depot
vi. NUR depot
vii. PNP depot
viii. KKDE depot
ix. BGZ depot
x. JHI depot
xi. JHL depot
xii. MUT depot
xiii. JDW depot
Incharges (SSE, JE), staff, tower wagon/truck of the adjoining depots may sent to the
site of accident, if required depending upon the assessment of work involved, for restoration.
Tower wagon will move to BD site within 30 minutes during day time and 45 min. during
night time.
23.5 Details of Tower Wagons of Delhi Division
SN OHE depot Type of Tower Wagon Tower Wagon kept at
1 NDLS 8 wheeler Tower wagon NDLS 2 PTNR 8 wheeler Tower wagon PTNR 3 TKD 8 wheeler Tower wagon TKD 4 FDB 4 wheeler Tower Wagon FDB 5 GZB 4 wheeler Tower Wagon GZB 6 BGZ 4 wheeler Tower Wagon BGZ 7 NUR 8 wheeler Tower wagon NUR 8 PNP 4 wheeler Tower Wagon PNP 9 KKDE 4 wheeler Tower Wagon KKDE 10 MUT 4 wheeler Tower Wagon MUT 11 JDW 4 wheeler Tower Wagon MOZ 12 JHI 8 wheeler Tower wagon JHI 13 JHL 4 wheeler Tower Wagon JHL 14 MSZ - - 15 GHH 8 wheeler Tower wagon GHH
23.6 Accident in adjoining Division/Railway:
(UMB division of Northern railway/Agra division and Allahabad division of
N.C.Railway)
163
In case of accident in adjoining divisions, SSE/TRD along with tower wagon/truck and staff
is sent on demand/requirement.
In case of more assistance, officers manning the TPC will issue the necessary instructions.
23.7 INFRASTRUCTURE DETAILS
i. NDLS depot- It is located on Ajmeri Gate end on north side of the Ajmeri Gate ROB
in NDLS yard. Two breakdown vehicles i.e. one 8 wheeler tower wagon and a truck
loaded with emergency material i.e. T&P and spares are available with depot. This
depot is manned round the clock and can move on short notice.
o Jurisdiction:-
NDLS-TKJ- SBB (Km 11/23G, 40G)
NDLS-DLI-SBB (Km 11/32, 33)
NDLS-SZM-BHD (Km 11/25, 26)
NDLS-PDGM (Km 1533/19, 20 M/L, 1532/NT-22 EMU line, 1533/NT-14 3rd
line)
ii GZB depot- It is located on TDL end of GZB yard in south direction next to the
Electric Loco Shed. Two breakdown vehicles i.e. one 4 wheeler tower wagon and a
truck loaded with emergency material i.e. T&P and spares are available with depot in
one shift.
o Jurisdiction:-
SBB-ANVT
CPYZ Km 1428/15-16 to SBB Km 12/2, 2G, 11/35, 25G
EMU car shed.
GZB- Guldhar (Km 27/11, 12)
GZB- Mahrauli (Km 136/17, 18)
iii PTNR depot- It is located on west end of PTNR station. Two breakdown vehicles i.e.
one 8 wheeler tower wagon and a truck loaded with emergency material i.e. T&P and
spares are available with depot in one shift.
o Jurisdiction:-
UP & DN DAL from LPNR-DSJ-PTNR-DAZ.
DKZ to SBB UP & DN M/L from loc. 2/23, 24 to Km.11/37-38.
DKZ to DEC North & South BG from Loc.2/23A, 24A to DEE station.
LPNR to Km 0/15-16 DAL OKA link
Rampura to DAZ Km 26/22-22B DAL
PTNR- Rewari.
iv TKD depot- It is located on MTJ end of TKD station yard on platform no. 1 side.
Two breakdown vehicles i.e. one 4 wheeler tower wagon and a truck loaded with
emergency material i.e. T&P and spares are available with depot in one shift.
o Jurisdiction:-
UP & DN M/L from KM 1533/31-22 (Pragati Maidan) to 1512/26-27 (FDB/SP)
including HNZM yard & BTPH yard
UP & DN GAL TKJ-HNZM
164
3rd
& 4th
line between TKD to FDB/SP.
v FDB depot- It is located on East side of FDB station yard. Two breakdown vehicles
i.e. one 4 wheeler tower wagon and a truck loaded with emergency material i.e. T&P
and spares are available with depot in one shift.
o Jurisdiction:-
KM 1512/26-27 to 1479/7-8 (PWL)
vi NUR depot- It is located on east side of NUR station on PNP end. Two breakdown
vehicles i.e. one 8 wheeler tower wagon and a truck loaded with emergency material
i.e. T&P and spares are available with depot in one shift.
o Jurisdiction:-
BHD KM 11/25-26 to BDMJ KM 64/1-2
vii PNP depot- It is located on west side of PNP station on DLI end of yard near
microwave tower. Two breakdown vehicles i.e. one 4 wheeler tower wagon and a
truck loaded with emergency material i.e. T&P and spares are available with depot in
one shift.
o Jurisdiction:-
BDMJ (KM 64) to KUN (KM 118)
PNP-SFDE/SP on PNP-JHI section
PNP-GHNA/SP on PNP-ROK section.
viii KKDE depot- It is located on east side of KKDE station on UMB end station. Two
breakdown vehicles i.e. one 4 wheeler tower wagon and a truck loaded with
emergency material i.e. T&P and spares are available with depot in one shift.
o Jurisdiction:-
KUN (KM 118) to MOY (Km 189)
KKDE-TIQ/SP on KKDE-NRW section.
ix MUT depot- It is located on west side of MUT station on DLI end of yard. Two
breakdown vehicles i.e. one 4 wheeler tower wagon and a truck loaded with
emergency material i.e. T&P and spares are available with depot in one shift.
o Jurisdiction:-
Guldhar KM 27/11-12 to KAT KM 100/1-2
x JDW depot- It is located on west side of JDW station on DLI end. Two breakdown
vehicles i.e. one 4 wheeler tower wagon and a truck loaded with emergency material
i.e. T&P and spares are available with depot in one shift.
o Jurisdiction:-
KAT KM 100/1-2 to TPZ KM 176/5-6
165
xi BGZ depot- It is located on west side of Bahadurgarh station on ROK end of
station.Two breakdown vehicles i.e. one 4 wheeler tower wagon and a truck loaded
with emergency material i.e. T&P and spares are available with depot in one shift.
o Jurisdiction:-
SSB(Km 11) to ROK (Km 72)
ROK to RE
ROK to GHNA/SP
xii JHI depot- It is located on west side of JHI station on DLI end. Two breakdown
vehicles i.e. one 4 wheeler tower wagon and a truck loaded with emergency material
i.e. T&P and spares are available with depot in one shift.
o Jurisdiction:-
ROK (Km 72) to NRW (Km 161)
JHI-TIQ/SP on KKDE/NRW section
JHI-SFDE/SP on PNP-JHI section.
xiii JHL depot- It is located on west side of JHL station on BTI end. At present one
breakdown vehicle 4 wheeler TW is available with depot.
o Jurisdiction:-
NRW (Km 161) to Budhlada/SP (KM 231)
xiv MSZ depot- It is located on west side of MSZ station on BTI end. At present no
breakdown vehicle is available with depot.
o Jurisdiction:-
NRW (Km 161) to Budhlada/SP (KM 231)
xv GHH depot – It is located on west side of GHH station on RE end.At present one
breakdown vehicle 8 wheeler Tower wagon equipped with High Reach Pantograph is
available with depot.
Jurisdiction:-
DEC to RE/SP
23.8 COMMUNICATION FACILITIES
Annexure 6
Emergency sockets are provided at an interval of each Kilometer, near TSS/SP/SSP,
isolators, insulated overlaps etc. Using these sockets, communication can be made with TPC.
Further, TPC and TLC control phones are available in ASM‘s room of each station in
electrified area.
23.9 Jurisdiction of SSE/TrD
Annexure 7
166
23.10 Duties of ADEE/TRD & SSE/TRD at DRM office
Annexure 8
23.11 Action by concerned at site.
i. One Sr. Supervisor should be incharge of of each group working at site. All TrD teams
at each end of the accident site would function under direction of one ADEE/TrD or
Sr. Supervisor.
ii. Immediately OHE should be switched off. In case OHE is to be brought down, the
same should be done immediately so that working of cranes does not get held up on
account of OHE.
iii. in case slewing of OHE suffices for some sections, then the same should be done
quickly to facilitate crane operation.
iv. Sr. DEE/TrD shall arrange movement of 06 Tower Wagons along with men &
material from adjacent depots from both sides of accident site.
v. In case more Tower Wagons are required, these should be requisitioned from other
depots/divisions/Zone along with man, material.
vi. An assessment should also be made of the extent of damage to OHE masts and other
equipment. Additional requirement of materials, if any should be called for
immediately from other Railway sources within Division.
vii. In Case Divisional sources are inadequate, then sources from other division should be
tapped. In case other divisional sources are also inadequate, then sources from other
zones should be tapped.
viii. Availability of OHE masts is a long lead team. Requirement of masts should be
quickly worked out so that these can be moved immediately.
ix. Ensure temporary portals are erected without delay.
x. In case damage to OHE is extensive and a wiring train is considered to be more
efficient, then the same should be arranged from RE organization.
xi. Ensure that the section is earthed before any staff starts working near OHE.
xii. OHE should not be charged until all staff, tower wagon, cranes etc. have cleared the
block section.
Chapter -24
ROLE OF ELECTRIC(RSO) DEPARTMENT
24.1 Duties of TLC Control:
TLC Main will relay this information to CTLC, ADEE/RSO I & II,
DEE/RSO and Sr.DEE/RSO/NDLS.
If information is received from sources other than Traffic dept., TLC will inform
immediately to Dy.Chg /SCNL for appropriate action/protection.
TLC Main will do all these arrangements in shortest time. TLC/holding will watch all
the latest development regarding accident on graph / section and will inform the TLC
Main about details till arrival of DEE/ADEE/RSO or CTLC in control.
TLC will advice crew / CLI for freezing SPM memory and collect information
regarding Km no. , exact location and condition of loco & OHE, assistance required.
167
The ADEE/RSO or CTLC will take full control of situation in TLC control for
recording logging / details in accident register and will advise HQ office accordingly.
ADEE/RSO will co-ordinate with shed /lobby/other control for all assistance and
decisions.
The adjoining division should be informed to feed spare crews in case of diversion
after reviewing the rescheduling of trains.
Required numbers of suitable goods locos should be arranged as spare for operating in
coaching services.
The loco staff to be deployed on the platform for attending the locos during attachment
and timely departure of the train.
CUG Mobile phones have been provided to all running staff and supervisors
and the list of all phone numbers available in TLC control.
24.2 Mobilization of Officer & Staff:
(A) Sr. (A) Sr.DEE (RSO)/DEE (RSO)/AEE (RSO)-I or II : -
i. In case of any accident in electrified area where Electric loco is involved Sr.DEE/RSO
alongwith ADEE/RSO-II shall proceed for the site of accident. DEE/RSO alongwith
ADEE/RSO-I shall man the TLC control. Sr.DEE/RSO or ADEE/RSO whoever is
available at site will keep close liason with the TLC control for rendering timely
assistance.
ii. He should ensure that speedographs, engine/EMU log books are seized, sealed and
kept in safe custody.
iii. He should note down his observations regarding the electric loco/ EMU and record
measurements as per prescribed proforma.
iv. He should ensure that measurements of the loco/EMU are taken on the spot. If it is not
possible for all types of measurements to be taken on the spot then these should be
taken in shed.
v. Prompt and sufficient arrangement for clearing the line of Elect.
vi. Rolling stock and supervising clearance operations whenever an electric locomotive is
involved.
vii. TLC Main will immediately make the following arrangements:-
Loco Inspector and SSE/Tech (SSE/EMU in case EMU is involved) to be
directed to site along with the camera.
Accident site Control Office
To attend Backup To attend Backup
Sr.DEE/RSO
(If electric loco is
involved in train
operation).
Sr.DEE/TrD DEE/Spl.
AEE/RSO/I
DEE/W
AEE/RSO/II
168
Maintenance staff from nearest out pit to be moved, with tools, including SPM
keys.
Required no. of crews to be dispatched from GZB & TKD for running trains in
case of diversion, if any.
A dual brake loco with crew to be kept ready from nearest sources.
As per requirement nearest shed to immediately arrange maintenance staff and
keep them ready to move with tool, by road.
Vehicle with driver to be kept ready for moving any man and material.
Annexure 9
(B) Sr. DEE/DEE/AEE of Electrical (G) department:
i) Ensure that lighting arrangements, if required, are provided at the site.
ii) In case of Fire in coaches, he should arrange to immediately collect/ record
evidence of passengers with full particulars. If some passengers are willing to give
evidence, later on, their names and addresses should also be recorded.
iii) Action to be take as mentioned in chapter 21.
(C) Sr. DEE(TRD)/DEE (TRD)/AEE (TRD)-
i) In case of an accident, where OHE or switching station is involved, he should
arrange for adequate number of breakdown staff, tower wagon and then should
proceed to the site of accident by the quickest means available.
ii) Other officer (Sr. Supervisor in case no other officer is available) should be
available in Control Office.
iii) He should ensure that OHE is made dead and is slewed as required for ground
crane operations.
iv) He should arrange and supervise restoration of OHE, expeditiously.
v) Recording all information concerning the accident, so far as the Electric traction
and its equipment is concerned.
vi) Action to be take as mentioned in chapter 22.
(D) Sr.DEEs (RS)/Sr. DEEs (EMU)/DEEs (RS)/DEEs (EMU)/AEEs (RS)/AEEs
(EMU)-
i) In case of an accident where EMU or Electric Locomotive is involved, he should
call the relief train, if required, arrange for adequate number of breakdown staff
and then proceed to the site of accident by quickest means available.
ii) He should proceed to the site of accident and other officer (Sr.Supervisor in case
no other officer is available) should be available in the Control Office.
iii) He should also note down his observations regarding the loco/EMU and record
measurements as per prescribed proforma.
iv) He should ensure that measurements of the loco are taken on the spot. If it is not
possible for all types of measurements to be taken on the spot, these should be
taken in the shed.
169
v) He should also ensure that records for maintenance of engine/ EMU repairs are
sealed in the shed.
vi) He should ensure prompt and sufficient arrangement for clearing the line of Elect.
Rolling stock and supervising clearance operations whenever an electric
locomotive is involved.
vii) Due care must be taken before permitting movement of the unaffected portion
from the accident site. Further, at the terminal station, these coaches must be
subjected to intensive safety check during their pit line examination before being
put into service.
viii) Thorough examination of loco should be done before it is allowed to move from
the accident site. The loco should, thereafter, be subjected to pit line examination
in the shed before being put into service.
(A) List of DEE/RSO, AEE/RSO and CLIs with his territory and phone nos
required.
(B) Name wise duties of CLIs & SSEs of EMU and Loco of DRM office and
sections to be assigned during accident as per DM plan.
(C) Any other suggestion
Chapter-25
ROLE OF ENGINEERING DEPARTMENT
25.1 Duties of way and works branch:-
a) The Engineering Officer or senior Subordinate first reaching the site of the accident
must make a complete and accurately dimensioned sketch showing the position of
vehicles and of derailed wheels, displaced rails or sleepers and any other detached or
broken parts of the permanent way or rolling stock. He must also check the gauge of
the track and take the cross and longitiudinal levels for a distance of 45meters on
either side of the point of mount if the cause is indisputably known, otherwise for a
distance of 90 metres in rear and 45 meters ahead of the point of mount.
b) In the case of derailments, the marks on the rails or sleepers at point where the first
pair of wheels went off the track must be especially observed and a detailed note of
observations recorded. The marks, if any on the first pair of wheels which derailed
must be similarly examined.
c) The instruction prescribed in para 436(c) and (d) of accident manual of Northern
Railway in regard to the preservation of evidence must be observed.
170
25.2 Mobilization of officers and staff:
Accident site Control Office
To attend Backup To attend Backup
Sectional Sr.DEN. As per laid
down back up.
Sr.DEN/C (If both
the lines are
blocked).
Any Engineering
wing branch
officer nominated
by Sr. DEN/C.
On receipt of information from Dy.Chg, CMTS shall advise the following in order:
i. Sectional ADEN
ii. Sectional in charge SSE/P.Way
iii. Sectional Sr.DEN
iv. DEN/Track
v. Sr.DEN/C
vi. Engg. Control, Baroda House,
vii. Dy.CE/ Bridge line, Tilak Bridge,
viii. SSE/ P.Way / DLI, incharge of engineering material in ART.
Sectional ADEN and Sectional SSE/P.Way will proceed by first available
means. Sectional Sr.DEN will proceed to the site of accident by the ART or first
available means. In absence of Sectional Sr.DEN/DEN, the following arrangements
are to be followed:-
Sectional
Sr.DEN
Alternative
Officer
Sr.DEN/I Sr.DEN/II
Sr.DEN/II Sr.DEN/I
Sr.DEN/III Sr.DEN/E
Sr.DEN/V Sr.DEN/IV
Sr.DEN/IV Sr.DEN/V
In absence of sectional ADEN, the following arrangement are to be follwoed:
Sectional ADEN Alternative ADEN
KUN PNP
PNP KUN
GZB MUT
MUT GZB
SMQL GZB
DLI NDLS
NDLS DLI
ROK JHI
JHI ROK
DEE HNZM
HNZM TKD
TKD HNZM
Sectional ADEN shall order his SSE/SE/works before moving to the site of accident, also to
proceed to site if there is any possibility/involvement of Bridge or some other structure near site of
accident.
171
25.3 Setting up of Emergency Engineering Control:
Minimum senior scale officer should man the divisional engineering control round the
clock as per arrangement given:
Sr.DEN/C & DEN/T shall man Divisional Engg. Control.
Other Sr.DEN/ DENs will work in Engineering control as nominated by Sr.DEN/C on
rotation, if required. The senior most officers available in the Divisional headquarter
will be co-coordinator for all the activities. In absence of Sr.DEN/C, senior most
Sr.DEN will look after his work and in absence of DEN/Track, DEN/land will look
after his work.
The Emergency Engineering Control should start functioning within half an hour on
receipt of information.
The officers should make their arrangements to reach the Engineering Control from
their residence, if vehicles at Engineering Control are not available.
25.4 Mobilization of work force and P. Way material:
(A) Accident in OWN Division
P. Way material:
o The Sectional ADEN, SSE/P. Way after reaching the site of accident shall ascertain
the extent of damage for P.Way track including turnouts; bridges etc. & relay the
position to Sr.DEN/C in Engg. Control. After access the position of P.Way material in
the sub division, Sectional Sr.DEN shall finally place his net requirement to Sr.DEN/C
in Engg. Control.
o The local available P.Way material shall be moved by road after hiring transport.
Sectional Sr.DEN shall also place his requisition for withdrawal of money from station
earning for emergent requirement at site such T & P required, hiring of transport etc.
through Engg. Control.
o Sr. DEN/C shall order the movement of Engg, ART containing P. Way material to
site. Sr. DOM shall be asked to move the same immediately.
o The requirement of material if not met out within division resources shall be advised
to HQ (CTE) for arranging the same.
o PWI/TD/SSB shall be available in Track depot for issuing P.Way material as per
instruction of Sr. DEN/C & DEN/Track.
WORK FORCE:
o Sectional ADEN shall order movement of labor of his sub division. Normally 100 men
are mobilized within one sub division. They will be moved either by truck or train,
which ever is first available.
o Sectional Sr.DEN will relay the requirement of additional work force to Sr.DEN/C.
o 50 men, 01 blacksmith with one supervisor shall be move to the site from each sub-
division by road or rail as directed by Sr.DEN/C. Labor special shall be organized by
Sr.DOM after discussion with Sr.DEN/C.
172
o One SE/Work will be deputed at site to keep details of labour & Supervisors reaching
at site & distributing work as per instructions of Sectional Sr.DEN.
o Any assistance required over and above the division, shall be flashed to Engg. Control,
Northern Railway, Baroda House, New Delhi for seeking the Help from adjoining
divisions by the Sr.DEN/C.
o In case of restoration time likely to more than 12 hours. Sr.DEN/C shall arrange relief
for officers & supervisors.
o Contractors labour working at track renewal site can be diverted and payment to be
made from station earning at site @ semi skilled rate. Tucks /Jeep to be hired for the
movement of men and material.
(B) ACCIDENT IN ADJOINING DIVISION:
o Sr.DEN/C/NDLS, on receipt of information from HQ shall order the movement of
labour & supervisors as asked from nearby sub-divisions @ 50 men, 01 blacksmith &
01 supervisor from one sub-division.
o Sr.DEN/C shall order one Sr.DEN and one ADEN to move with staff on instructions
of Pr.CE/N.R. or CTE/N.R., with following arrangement:
25.5 ENGINEERING MATERIALS on ART
o The Engineering material as per prescribed scale loaded in Engg. Vans/BRH/BFR will
be maintained by SSE/P.Way /DLI and shall check by ADEN/DLI regularly.
o These wagons will be moved as per order of DEN/Track & Sr.DEN/C.
o After every move, material used/ issued will be making up by SSE/P.Way/ DLI and
ensured by ADEN/DLI.
25.6 Contingency plan
o A booklet on contingency plan is available with CMTS containing telephone numbers
of all agencies supplying tent-age, water supply, and earth moving machineries etc in
different locations. These should be referred to Officer in Control. Sectional
SSE/Work shall exclusively responsible for setting up of these facilities. He shall
move with sufficient staff for setting up of these facilities. Temporary kitchen in tent/
shamianas is to be set up so that catering unit arranged by Commercial Department
can make use of it to provide hygienic food. Tent-age, shamiananas, chairs etc shall be
arranged for the passengers, injured as per requirement.
o SR.DEN/ DEN will inform control for requesting the concerned authority (Army/State
Govt. deptt.) for bulldozer, earthmoving machinery etc. in the area if required.
25.7 Drawing sketch of site of accident:
o One SSE/JE/Work be nominated exclusively for preparing of sketch of site of
accident. He shall work under the direction of Sectional ADEN/ site-incharge ADEN.
He shall also preserve clues/ evidences, if any, at the site of accident leading to the
cause of accident.
25.8 CHECK LIST FOR ENGINEERING CONTROL
1. Information of accident given to:
Concerned
ADEN
Concerned
SSE(P.Way)
Incharge
Sectional
SSE/JE
(P.Way)
Concerned
Sr.DEN/
DEN
DEN/Track Sr.DEN/C HQ
Control
173
o Information regarding location of accident, train involved etc.
o Information of any special feature involved such as Bridge, Level crossing,
buildings etc.
o Information of accident along with available details given to HQ Engg.
Control.
o Information on track materials/T&P/P.Way staff required for restoration
collected from site through Sectional ADEN/ Sectional Sr.DEN.
Rails Sleepers Fittings Points &
Crossings T&P Supervisor Blacksmith Trackmen
2. Assistance required from HQ/ other divisions:
3. Movement of ART (P.Way Van/BFRs) with in division & from other
divisions.
4. Information of Officers/Staff moved to site (Names & Designation)
25.9 Deployment of labour force:
a). When site is expected to be restored within 12 hrs.
=100 departmental labours
b). When site is expected to be resored within 24 hrs.
=200 departmental labours + 100 contractors labour
c). When site is expected to be restored more than 24 hrs.
= 500 departmental labours + 200 contractors labour
25.10 Arrangement of work force from adjoining division:
Time of
Repporting
Time of
arrival at
site
Item
Quantity
Division ART Moved at Reached site
Officers PWIs BRIs IOWs Staff
174
500 additional workmen are required which are to be moved from the MB and Ambala
division, Both MB and Ambala divisions will send 250 men alongwith five artisan and
5 SSE/JE (P.Ways) separetly.
One Sr.DEN/DEN and one ADEN each from MB and Ambala Division will have to
reach the accident site.
Identical action as mentioned above will have to be reciprocated, if the accident takes
place in MB/Ambala division.
Material:
1/2 km of rails, sleepers and fitting and one set of 1 in 12 and 1 in 8.5 turnouts have to
be available in ART.
The mechanical and operating Department will ensure that the part 'c' of ART
(consisting of additional engineering material wagons) shall follow through ART.
Store clerk issuer should be on ART.
Extra material should normally be kept in divisional track depot.
The additional half km of matching materials and one set of 1 in 8.5 and 1 in 12
turnouts shall be kept in track depot of the division at Shakurbasti. For loading of this
material, 2 BFRs and 2 BCX wagons should be immediately placed in track depot.
These materials should be loaded within 3 hours and dispatched to the site of accident.
This will be ensured by the SSE (P. Way) track depot and Divisional Engineering
Control.
Mechanical and Operating departments will ensure that Engineering vans of the ART
are to be placed nearest to the accident site. For this purpose Engineering
VAN/WAGON need to be placed in pushing condition closest to the site of accident.
At least two Nos. of JCBs available with the ballast depot contractor shall be
immediately moved.
The Sr. DEN/DEN in Divisional Engineering Control will request the concerned
authority (Army/State Govt. Deptt.) for bulldozer/earthmoving machinery in the area.
25.11 Setting up of site offices, tentage, shelters, drinking water facilities etc:
SSE/Works of the section will be responsible for setting up of these facilities.
He should immediateiy start setting up of the tentage accommodation after taking out
the tents and Shamiyanas provided in the ART.
In addition, he will also engage the agencies, which provide tentage accommodation
on contract.
The bridge line staff will assist in setting up tentage and above mentioned facilities.
Dy Chief Engineer/Bridge/line will also move to the site and in case bridge is not
involved, he will take full charge of tentage facilities.
25.12 CHECK LIST FOR SITE ENGINEERING INCHARGE
1. Detailed survey of site of accident done.
2. Assessment of track damage/P.Way material/
Manpower/ Machinery required for restoration &
relaying the same to Engg. Control
3. Site office/Tenting/Shelter put up at site as per plan.
4. Water arrangement/Stay arrangement made for staff.
175
25.13 Responsibility of Supervisors at Accident site
SSE/Works
Setting up site office.
Setting up tentage as per plan.
Arrangement of drinking water facilities.
Setting up temporary toilet.
Setting up temporary kitchen in samiyana/tents.
Putting up hand pump.
Preparation of sketch of site accident.
SSE/P.WAY
Assess damage to track and work out the material & manpower required.
Take charge of labour arriving at site.
Work distribution to labour.
Communication within Engineering officials.
Torches for night work.
Unloading of material from ART/Spl. Trains.
(A) List of ADEN, and CPWI & SSE/Works with his territory and phone nos
required.
(B) Name wise duties of CPWIs & SSE/Works of DRM office and sections
to be assigned during accident as per DM plan.
(C) Any other suggestion
5. Site Sketch Preparation.
6. Joint observations/Track reading/wagon/Coach reading
etc.
7. Lighting arrangement for night work.
8. Proper unloading of materials at site.
9. Duties assigned to officers/Supervisors/Staff.
10. Tent Parties/Earth moving matching agencies/ Water
agencies contacted & informed for action.
176
Chapter 26
ROLE OF MECHANICAL (POWER) DEPARTMENT
26.1 Pre-arrangements by Mechanical (Power)
One diesel locomotive preferably of lie over power will be kept nominated round the clock
and placed at suitable location for timely movement of ARME/SPARME & Crane. Divisional
CPRC will chase the nominated loco and arrangements of crew.
One SPARMV trained crew for 8 hours need to be kept reserved daily on rotation basis for
duty.
CPRC will ensure that Sr.DME/Fr and/or Sr.DME/P, as the case may be will rush to the site.
CPRC will ensure that one ‗J‘ level mechanical officer will be available in the divisional
control office for providing assistance to the accident site. He should liaison with Hq power
control office.
26.2 Duties of PRC Control:
On receving of information from Dy.Chg or on hearing accident bell, CPRC (in absence of
him, on duty PRC main will act till CPRC arrival in control) will immediately collect
information regarding derailment and inform Delhi lobby for sounding hooter to mobilize the
ARME/SPARME & Crane etc.
If information is received from sources other than Traffic dept., PRC will inform immediately
to Dy.Chg /SCNL for appropriate action/protection.
PRC Main will relay this information to SSE/ART, Sr.CC/DLI (In his absence ―on duty CC‖
shall act), ADME/Power, CPRC, SLI/Staff & Sr.DME/P/NDLS accordingly. CPRC &
SLI/staff shall move at once to man the control.
PRC main will order ARME and ART or Crane separately, as the case may be, in case of an
accident involving mail/express/passenger trains, SPARMV and crew to be ordered
immediately by PRC without waiting for order.
PRC (Punctuality) will maintain log in control till restoration is over.
PRC on duty will chase the provision of crew. First available crew lobby will be nominated
for ART irrespective of service for which he was called. CPRC / PRC will monitor provision
as above.
PRC Main will do all these arrangements in shortest time. PRC/holding will watch all the
latest development regarding accident on graph / section and will inform the PRC Main about
details till arrival of Sr.DME/C&W or AME/C&W or CPRC in control.
PRC will advice crew / CLI for freezing SPM memory and collect information regarding Km
no., exact location and condition of loco & OHE, assistance required.
CPRC will assess the additional requirement of resources be supplemented from the adjacent
divisions/railways. For the he should have updated locations of ARME/SPARME,
ART/SPART & Crane and their beats in control office at tall times.
AME/C&W and will coordinate all the activities being controlled at divisional control office
i.e., both power control and TXR control, such as running of all special trains, including
diversions & relief trains. He shall ensure for recording logging / details in accident register
and will advise HQ office accordingly. He will co-ordinate with shed /lobby/other control for
all assistance and decisions.
The adjoining division should be informed to feed spare crews in case of diversion after
reviewing the rescheduling of trains.
Required numbers of suitable goods locos should be arranged as spare for operating in
coaching services.
The loco staff to be deployed on the platform for attending the locos during attachment and
timely departure of the train.
177
SSE (ART) shall move along with their staff by ART itself.
All SLI/LIs of Division shall act as stand by supervisors for SSE/Loco and SSE/ART. After
sounding of hooter/alarm, they will quickly reach the ART. However, their movement shall be
governed by the instructions made by Sr.DME/Power or the concerned officers in his absence.
CUG Mobile phones have been provided to all running staff and supervisors and the
list of all phone numbers available in PRC control.
26.3 Action by DLI lobby:
The Sr.CC/DLI will rush in the yard and chase the departure of ARME/ART after informing
to PRC.
Till the arrival of Sr.CC in Yard ‗on duty crew controller‘ will himself manage the engine on
train, provision of crew and departure of ARME/ART.
Loco supervisor available on duty will assist Sr.CC/DLI or CC/DLI in the work and ensure
placement of loco ARME/ART within 15 minutes.
On duty Loco supervisor or crew controller in absence of Sr.CC will keep on communication
with PRC for each activity completed till departure of ARME/ART including any detention or
obstruction to quick dispatch of the train.
SSE Crane and ART will liasion with CPRC for the earliest departure of ART/ARME.
They will keep wal kie talkie (VHF) set with them and confirm departure of ARME/ART
along with detention on any account available.
CLIs are to be nominated to move with ART in the order of preference, for which one CLI is
need to be kept reserved daily on rotation basis for duty.
26.3 Alternative arrangements: In absence of concerned department, the following arrangements are
to be followed:-
26.4 MOBILIZATION OF OFFICERS AND STAFF:
Accident site Control Office
To attend Backup To attend Backup
Sr.DME/Fr.
Sr.DME/P (If diesel
loco is involved in
train operation or
ART moves to the
site).
Sr.DME/C&W Sr.DME/C&W Sr.DME/Chg.
(A) Sr.DME/Power (If diesel loco is involved in train operation or ART moves to the site), Sr.DME/C&W
will act in the absence of Sr.DME/Power:
Nominated Officer Alternative Officer
Sr. DME (Freight) Sr.DME/C&W
Sr. DME (Power), If diesel loco is involved in
train operation or ART moves to the site.
Sr. DME (C&W) Sr. DME(Chg)
ADME (Power) ADME(Freight)
178
Sr.DME/Power alongwith ADME/Power will proceed to the site of accident by ART or by first
available means.
He should supervise working of cranes & clearance operation.
He should also ensure that speedographs, engine repair books are seized and sealed.
He should also note down his observations regarding the Loco and record measurements as per
prescribed proforma.
He should ensure that measurements of the loco are taken on the spot. If it is not possible for all
types of measurements to be taken on the spot, these should be taken in the shed.
He should also ensure that records for maintenance of engine repairs are sealed in the shed.
He should ensure that thorough examination of the loco is done before it is allowed to move
from the accident site. The loco should, thereafter, be subjected to pit line examination in the shed
before being put into service.
(B) Sr.DME/Freight, (Sr.DME/C&W will act in the absence of Sr.DME/Freight)
He should proceed to the site of accident.
He should record the details regarding brake power and other aspects of the rolling stock as per
prescribed proform.
He should have the measurements of the rolling stock taken as per the prescribed
proforma/procedure.
He should check the fitness of the stocks which are supposed to move from the accident site.
He should ensure that coaches re-railed are in fit condition to be taken from the accident site.
Care must be taken before permitting the movement of the unaffected portion from the
accident site. Further at the terminal, these coaches must be subjected to intensive safety check
during their pit line examination before being put into service. Similar precautions need to be
taken in case of freight stock.
(C) Sr.DME(DSL)TKD/Sr.DME(DSL)SSB/DME(DSL)/TKD/DME(DSL)SSB/AME(DSL)TKD/AME(D
SL)/ SSB-
i) In case of an accident where T-18, DMU or Diesel Locomotive is involved, he should call
the relief train, if required, arrange for adequate number of breakdown staff and then
proceed to the site of accident by quickest means available.
ii) He should proceed to the site of accident and other officer (Sr.Supervisor in case no other
officer is available) should be available in the Control Office.
iii) He should also note down his observations regarding the loco/DMU and record
measurements as per prescribed proforma.
iv) He should ensure that measurements of the loco are taken on the spot. If it is not possible
for all types of measurements to be taken on the spot, these should be taken in the shed.
v) He should also ensure that records for maintenance of T-18, locomotive and DMU repairs
are sealed in the shed.
vi) He should ensure prompt and sufficient arrangement for clearing the line of Diesel
Rolling stock and supervising clearance operations whenever an diesel locomotive is
involved.
vii) Due care must be taken before permitting movement of the unaffected portion from the
accident site. Further, at the terminal station, these coaches must be subjected to intensive
safety check during their pit line examination before being put into service.
viii) Thorough examination of T-18, locomotive and DMU should be done before it is allowed
to move from the accident site. The T-18, locomotive and DMU should, thereafter, be
subjected to pit line examination in the shed before being put into service.
179
26.5 SETTING UP OF EMERGENCY MECHANICAL CONTROL (POWER CONTROL AND
TXR CONTROL):
Sr.DME/C&W & ADME/C&W shall man Divisional Emergency Mechanical Control (Loco
and C&W).
They will be assisted by CPRC, SSE/TXR Control and SLI/Staff/DLI.
The Emergency Mechanical Control should start functioning within half an hour on receipt of
information.
The officers should make their arrangements to reach the Mechanical Control from their
residence, if vehicles at Mechanical Control are not available.
26.6 MOBILIZATION OF WORK FORCE/CRACK TEAMS.
Crack teams headed by SSE/loco have been framed at DLI station. Composition of these crack
teams with duties/responsibilities have been attached at the end. These teams shall move with
ART as per ART beats in DLI division or the adjoining divisions. The teams comprise of:-
S.No. Station Supervisors/SLI Nos of staff
1 DLI 02 56
Movement of this crack team in other divisions (other than the stations on ART beats) shall be
according to the specific instructions made by Sr.DME (Power) and ADME (Power). In case
of adjoining divisions, movement of the officers along with staff will be as under:-
For transportation of all materials, equipments and extra facilities SSE/Loco/DLI and
SSE/C&W/DLI shall make necessary arrangements of road mobile vehicles/trucks.
26.7 SETTING UP OF SITE OFFICES, TENTAGE, SHELTERS & DRINKING WATER
FACILITIES.
SSE/ART shall be exclusively responsible for setting up of these facilities. He will depute the
sufficient staff for setting up of these facilities. In case of major accident he may take/arrange
additional staff to manage above activities
On reaching accident site one nominated senior staff will 'arrange unloading of
equipment/accessories at site. Group of staff should be nominated item wise to unload
transport to site and responsibility should be fixed.
SSE(ART)/ARME /Crane will first an assessment of the work tackled at site in consultation
with the site incharge. In the mean time break down gang will unload and checked the
equipments to be used on accident site.
ART Incharge co-ordinate with senior subordinate of other department for instruction of tents
fittings at site/provision of telephone and medical facilities. All the departments will contact
ART Incharge and provide all facilities/ staff under their supervision, engineering department
will provide staff for erection of tents and such jobs.
Engineering department will also provide staff to form blasted bed labeling of land for
propping of crane. These will reduce total setup time for crane.
S.No. Divn. Section Officer Stand by
1. UMB All ADME/P ADME/Freight
2. MB All ADME/P ADME/Freight
3. BKN All ADME/P ADME/Freight
4. AGC All ADME/P ADME/Freight
5. ALD All ADME/P ADME/Freight
180
Photographs at accident site will be taken with the help of Digital camera available in each
ART.
Lap Top shall be available with Sr.DME (P).
Conference office available in ART will be utilized for having important meetings. The
conference office is adequately furnished to accommodate laptop/communication facilities.
Assistance from local/civil authorities can be taken as per available information.
In addition to relief and restoration work, it will be the top most responsibility of each ART
staff/officers to carry out all the efforts to save human life, provide shelters to the staranded
railway passengers.
26.8 Recommendation of High -Level Committee on Disaster Management:
(Available in ART)
S. No.
HLC
report
S. no.
Description Available
1 7
Update speed of ARMVs - Conventional ARMVs should
be made fit to run at a maximum speed of the fastest
mail/express train running in the area of operation of
ARMV. High Speed ARMVs - New ARMVs/ SPART
should be fit for 140 Kmph
SPARMV is fit to run at
the speed of 105 Kmph.
2 8
Upgrade Speed of ARTs - Speed of ARTs to be increased
to 100 Kmph by conversion of freight stock to high-speed
design
Fit to run 110 Kmph by
JUDW shop.
3 16
ISO-9000 Certification : Disaster Management System of
each Division/Zonal Railway to be certified ISO-
9001:2000
ART & SPARMV of Delhi
are ISO9001:2015
certified.
4 40
Individual purchase ceiling for ART/ARMV/Crane
equipment of Rs. 1000 to be enhanced to 10,000 under
normal circumstances and up to Rs. 50, 000 with the
approval of DRM/CMPE/CRSE without finance vetting
Cash amount Rs. 25,000/-
available and procurement
of the equipment is in
action after getting
sanction with mech.
Power.
5 42
Cash imprest for ART incharge - The imprest with all
ART incharge should be raised to Rs. 25000/- as also
recommended by RSRC.
Cash imprest of Rs.
25000/- is available with
ART incharge.
6 43 Satellite phone Available in ART by
Sr DSTE/S&T.
7 57
Nominated staff for ARMV and ART - The present pattern
of staffing is not found to be adequate in case of serious
accidents involving heavy causalities. There is a need to
nominate more trained staff for each ARMV/ART.
Staff is nominated for
ART & ARMV and
sufficient staff are
accompany.
8 58
All coaching and freight stock on ART's should be
provided with air-brake system, either by replacing
existing stock or by retro fitment of air-brake equipment
on existing stock.
ART / ARMV and freight
stock are of Air brake
system.
9 60
Provision of Emergency inflatable lighting towers @ two
per ARMV and four per A & B class ART for effective
general illumination. Possibility of using external power
to light the tower may be examined.
14 Nos Emergency
inflatable lighting towers
are available.
(ART = 11 &
181
SPARMV = 03)
10 61 Fuel Cutting operated cutting equipment- provision of one
set of oxy-fuel cutting equipment for all SPART‘s Available
11 62
Portable electrically operated cutting and boring tools -
The committee recommends provision of one set portable
electrically operated cutting and boring tools comprising
trepanner, shell shearer, channel cutter and bar cutter in
each SPART.
One set is available in
Medical Van.
12 63
4 sets of self contained breathing apparatus in each ‗A‘
class ART for dating with accidents involving LPG,
Ammonia and other toxic gases.
Available
13 64
RESQTEC Zemro B.V. make- inflatable air bag NT-8,
cap. 132 tones, Round type with accessories confirmed to
RDSO spec. no. MP 0.08.00.055 (rev-02) oct-2005. Po no.
03-08-7184-1-60450 dated 20.02.2009.
One set (Round type)
available in ART.
14 65 One digital video and still camera each with 5-6 floopy
disc may be provided in each ART/ARMV/SPART.
ART- one digital still and
one digital video camera
are available.
ARMV-One no. digital
still camera available.
15 66 Provision of a laptop computer for accident relief
operations (with Sr. DME/DME) (one per division)
Available in the office of
Sr.DME/power.
Also available in ART
16 67
Charging facility for Laptop, cell phones and cameras etc.
may be provided in all SPARTs and A & B class
ARTs/ARMVs
Inverter (input 110 V – out
put 220 V) provided in
ART & 220 V supply
available in SPARMV
17 68 Provision of inflatable tent in SPARTs. 01 No. Available in ART
18 70
Provision of one set of re-railing Ramps in all 'A' & 'B'
class ART's for re-railing derailed locomotives wagons
and coaches.
ART – 01 set. RH and LH
available.
19 72
Provision of luminescent barrier tapes in all 'A' & 'B' class
ART's to assist RPF to barricade the work site to prevent
tress passers from disturbing the ongoing
rescue/relief/restoration operations.
ART- 05 Rolls barrier
tapes available
20 74 Provision of 20 stackable plastic chairs in each Art and
ARMV/SPARTs. ART- 28 Nos. available.
21 76 Trifor - induction of wire rope lifting and pulling machines
known as trifor
ART - 02 Nos. available.
(cap. 5 tonne = 01 No. &
cap. 3 Tonne = 01 No.)
ARMV - 01 No. (cap. 3
tonne)
22 77
Introduction of automatic and spring-loaded measuring
gauges for the measurement of track and rolling stock
parameters.
ART – 01 set digital
measuring gauges
available.
23 78 Steam Cranes attached to ART may be phased out
140 tonne BD crane
upgraded, Gottwald,
Germany provided.
24 79 ART/ARMV coaches may be given POH in 3 1/2 years
instead of 2 years as at present. POH henceforth the return
In action.
Implemented and giving in
182
date may be marked 3 1/2 years later, with a maximum
limit of 4 years for any extensions that are given on the
Railways.
3 ½ years for POH
25 82 Lightweight foldable ladders of adequate length may be
provided in each ART/ARMV
Light weight ladder are
available as
ART:- 15 ft. = 01 No.
5 fts. = 03 Nos.
ARMV - 8 fts = 01No.
05 fts = 01No.
26 83 140 T B.D. Crane
140 Tone BD crane
upgraded is available.
84 Rescue platform for 140T Crane Available with crane
27 86
Breakdown staff should be handpicked and there should
not be any fixed tenure. A core group of dedicated men
should be kept exclusively for ensuring proper
maintenance of ART/ARMV/Crane and rescue and relief
equipments
Break Down staff are
handpicked for
Maintenance minor repair
of HRE/HRD &140T BD
crane up graded, Gottwald.
28 87
Duty list of all ARMV/ART staff and supervisors should
inter alia include that they shall assist in extricating injured
as well as the dead. Only those staff and supervisors
should be posted in the break-down gang and on the
ARMV who are willing to do the same and give written
confirmation.
Break Down staff assists &
to do the extricating
injured as well as the dead
at site of accident.
29 89
A portable rail trolley which can be esily
disassembled/assembled has been designed by NER for
use on the site for moving the heavy equipment from ART
to the required point at site. This should form part of
ART/ARMV for carrying material.
BG= 1 No. Available in
ART for carrying
equipment from ART to
accident site & back.
30 90 Each 140T crane must have an extra standby driver, fully
trained in all respects.
1. One Sr Tech. as Crane
Driver
2. One HCC working
as Crane Driver
31 92 Ramps - Each ART must have ramps for re- railment of
rolling stock
01 set (RH & LH)
available
32 93
There should be a properly illuminated concrete pathway
for approach to ARTt, ARMV and breakdown cranes.
Zonal Railways.
Concrete Pathway
provided one side only on
ART stabling line except
ARME.
33 95
Critical spares from approved sources (i) for HRD/HRE -
by COFMOW (ii) for 140 T Cranes by JMP/Parel
workshop & (iii) for other items by CME's. Powers to
purchase on PAC from these approved vendors should
vest with Mechanical & Medical officers incharge of
ART/Crane/ARME.
PAC equipment procured
Through M & P
programmed and
requisition
34 96 Walkie-talkie & VHF sets - ARTs at Divl. HQ to be
provided with 30 walki-talki sets and two 25W VHF sets.
ART = 20 Nos. available.
Crane = 10 Nos. available.
ARMV = 10 Nos.
35 107 Training to handle fire related disaster
ART staff picked up
training for handle fire
from ―Jagjeevan Ram RPF
183
Acamady, LUCKNOW‖
36 Industrial safety helmets to ISS 2925
ART - 50 Nos. available.
ARMV – 15 Nos.
140 tonne crane – 15 Nos.
37 Fax printer scanner copier
ART - 01 No available
AND UNDER PROCESS
OF REPLACEMENT BY
Sr. DSTE(Tele)
38 Multipurpose Self power Petrol Driven Carbide Tipped
Bullet Chain Saw.
Patrol driven Chain saw
available in ART &
SPARMV
39
TOWING EQUIPMENT
RDSO DRG. NO. SK – VL – 129 Alt WITH PART NO.
SK – VL – 130, 131, 132.
Towing equipment is suitable for towing axle locked
Diesel loco WDP-1, WDP-2 & WAP-5 and equally
suitable for towing coaches and freight stock up to speed
15 KMPH with a maximum load of 30 tone. The wheel of
axle loaded stock coach/ wagon/ locomotive can be
directly placed on the towing equipment.
ART - 01 No. available
40
1. Double leg Nylon Slings complete with hook at one
end and oblong link at the other end, 6 mtr. Long
certified for 70 ton safe working load at an included of
90 degrees to suit 160 Ton Ramshorn hook and sling
hooks to be perpendicular to oblong link in the same
Make-Suhbo Ind. Co. Ltd./ Korea (Sr. Nos.14295 &
14296.) Proof Load tested - 140 tons.
Quantity - 02 Nos
2. Single leg Nylon slings 6 mtrs. Long certified for safe
working load of 70 T complete with hook at one end
and other end shall suit Ramshorn hook (As shown in
sketch no. 2 ) Make-Suhbo Ind. Co. Ltd/Korea.
(Sr.nos.14301,14302,14303 & 14304.)
Proof Load tested -140 tons.
Quantity -04 Nos.
3. Special Draw Bar Nylon slings 70 T capacities 4 mtr.
Long to suit Ramshorn hook(As shown in sketch -3).
RDSO Spec. No.MP-0-08-00-52 (Rev-02) March-2207.
(Sr. nos.14, 309 & 14310.) Proof Load tested-140 tons.
Quantity -02. Nos
4. (a) Alloy steel Eye hook for double leg nylon slings
5IF AND 5IG. Make-Crosby-Belgium. Quantity-04 Nos.
4. (b) Alloy steel eye hook for single leg nylon slings
S.L.S.P.L 1-4. Make GN Forge-Holland. Quantity-04 Nos.
5. (a) Bow Shackles for double leg nylon slings. (Sr.
nos.1645 – 1648.).Make Winner China. Quantity-04 Nos.
5. (b) Bow Shackles for single leg nylon slings .(Sr.
nos.1655 to 1658) Make Winner China. Quantity -04 Nos
184
26.9 Recommendation of High -Level Committee on Disaster Management (Pending case)
S. No.
HLC
report
S. No.
Description Action Taken Remark
1 5
Rescue Ambulance- Divisions where the
road networks good should procure one
disaster management rescue ambulance
and base it at their divisional hospital.
Such rescue ambulance is being
manufactured by the Vehicle COFMOW
to prepare a suitable specification and
arrange procurements against indents
from railways. To begin with one such
ambulance may be introduced over each
zone and based on experience gained,
additional ambulances may be procured
as per need.
Available at NRCH
New Delhi
Ambulance of
Divisional
Hospital Delhi &
accident road
vehicle is
mobilized at the
time of accident
from Divisional
Hospital Delhi for
the purpose of
accident relief.
2 9 Emergency rail-cum-road-vehicle - -
3 69
Provision of Synthetic packings in all
ART's with 140 tonne crane in lieu of
wooden packing.
Requisition
no.330049904 dated
21.08.2008
Dropped
4 97
WLL exchange having 50 line capacity -
ARTs at Divl. HQ to be provided with
one WLL exchange having 50 line
capacity. To begin with 16 divisions will
be provided with such exchanges during
2003-04 and, based on experience, rest
may be provided during 2004-05.
Actionby Sr
DSTE/S&T,
DRM office, NDLS.
Action by Sr
DSTE/ S&T,
DRM office,
NDLS for
providing such
type WLL
exchange in
ART/DLI.
5 11
First Aid Training to be mandatory for
all railway personnel, especially for on
board train staff, gangmen, and station
staff who are usually the first responders
at site.
Medical
Action by Medical
Such type training
has not organized
by Department.
26.10 STOCKS POSITION ART, ARME & 140 T BD CRANE, DELHI.
S. no. Stock no. Built POH Shop Return Speed Brake Remarks
140 TONNE DIESEL HYDRAULIC BREAK DOWN CRANE (UPGRADED)
1. 142271
N.R.
1998 07.07.16 JMP 07-2024 80 kmph Air Brake 140T DSL Brake Down
crane Gottwald
2. 1542 N.R.
RT
1978 14.11.11 JUDW 06.2015
Ext.
11-20
110
kmph
Air Brake Crane Crew Rest van
185
ACCIDENT RELIEF TRAIN
S. no. Stock no. Built POH Shop Return Speed Brake Remarks
1. 6692 NR
RT
1987 02.05.18 AMV(M) 12.2021 110 kmph Air Brake MFD Van -2
2. 00876 NR
RT
2000 24.06.20 AMV(M) 02.2024 110 kmph Air Brake MFD Van -1
3. X98726 NR
RT
1998 31.12.20 AMV(M) 08.2024 110 kmph Air Brake Generator Car
4. X99236 NR
RT
1999 02.03.21 AMV(M) 10.2024 110 kmph Air Brake Tool Van cum staff
car.
5. X97052 NR
RT
1997 01.01.21 AMV(M) 10.2024 110 kmph Air Brake ART staff Rest van.
6. X00913 NR
RT
2000 02.03.21 AMV(M) 10.2024 110 kmph Air Brake Engineering Van
SELF PROPELLED ACCIDENT RELIEF MEDICAL VAN
S. no. Stock no. Built POH Shop Return Speed Brake Remarks
1. 8154 NR
DPC
2013 04-18 CB/LKO 04-2022 105
kmph
Air Brake DPC + Staff Car
2. 8155 NR
DPC
2013 04-18 CB/LKO 04-2022 105
kmph
Air brake DPC + Tool Van
3. 8156 NR
TC
2013 04-18 CB/LKO 04-2022 105
kmph
Air Brake Medical Car
26.11 LOCATION OF ACCIDENT RELIEF TRAIN , 140 TONNE CRANE AND ACCIDENT
RELIEF MEDICAL VAN.
―NORTHERN RAILWAY‖
S.No. Class Home shed 140 T Crane HRE- Equipment HRD- Equipment
1 A DLI 140 T crane MFD+ Bemco LuKas + Ho;matro
2 A LDH 130 T crane Lukas Lukas
3 A LKO 140 T crane MFD Lukas/Bahco
4 A UMB 140 T crane Lukas Bahco
5 A MD 140 T crane MFD/Lucas Lukas & Bahco
6 A BTI 140 T crane MFD Bachco
7 A PTK 65 T steam crane MFD Lukas
8 A RAC - MFD Lukas & Bahco
9 A FZR 140 T crane MFD (bahco) Lukas
10 B ASR - MFD Bahco
11 B ROSA 140 T crane MFD Lukas
12 B SRE - MFD Bahco
13 B KLK - - -
14 - RE - - -
15 B FD - MFD Lukas
16 B TDL - MFD Lukas
17 A AGC - MFD Lukas
18 A CNB 140 T crane Lukas Lukas
19 B ALD - MFD Lukas
20 A MGS 140 T crane MFD Lukas
186
26.12 OPERATION OF 140 TONNE DSL HYDRAULIC BREAK DOWN CRANE
S.No Name Design Duty assigned and responsibility
1.
Sh. Pradeep Saini
&
Sh. Khem Raj Meena
Ast/C&W
Ast/C&W
Operator of 140Tonne Crane.
To watch & control all operation of 140T BD Crane.
Testing, Maintenance & Repairing of 140T BD Crane.
2 Avtar Singh Tech-II To record the timing of the restoration work.
3 Avtar Singh
Rakesh Kumar (24)
kept stand by
Tech-II
Tech-I
Gunner duty.
To operate the control lever for swing out rigger beam
and Lowering/ raising of propping jack cylinder (Right
side).
Watch and guide to staff at site.
To operate gallows control lever for rigging / derigging
of Gallows & hanging / uncoupling of CWT.
Signaling to the Driver at the time of crane operation.
4 Bahaduer Manjhi
Trilok Chand
(Stand by Driver)
Tech-III
Tech-II
Unlocking / locking boom lock lever for Raising &
lowering the Boom head on the Trestle. Lifting /
Lowering of Main & Auxiliary hook block on proper
place.
Putting wire rope on hook for lift the CWT.
Signaling to the Driver at the time of crane operation.
5 Rakesh Yadav
Tech-II Providing / removing of wheel jammed under wheel of
match truck.
6 Dina Nath
Bahaduer Manjhi
Ast/C&W
Tech-II
Putting wire rope on hook for lift the CWT.
Picking up /placing the counter weight from/on the
match wagon and placed on / off the undercarriage in
front of the cab.
7 Satender Kumar
Anandi
Tech-I
Ast/C&W
Placing of CWT on the undercarriage in front of the cab
& removing of hook from the counter weight.
Hanging / Removing of counter weight on gallows.
8 Avtar Singh
Bahadur Manjhi
Trilok Chand
Dina Nath
Rinku Kumar Meena
Tech-II
Tech-III
Tech-II
Ast/C&W
Ast/C&W
Right side Propping /unpropping of crane.
Swing out / in of out rigger beam and lowering/ raising
of propping jack cylinder.
Loading / Unloading of propping pad & wooden block.
putting / removing of lifting chain/wire rope on main
hook.
Lifting and placing of derailed slock.
9 Rakesh Kumar (24)
Satender Kumar
Ajeet
Anandi
Tech-I
Tech-I
Tech-I
Ast/C&W
Left Side Propping / unpropping of crane
Swing out / in of out rigger beam and lowering / raising
of propping jack cylinder.
Loading /Unloading of propping pad wooden block
Putting / removing of lifting chain / wire rope on main
hook.
Lifting and placing of derailed slock.
10 Satender Kumar
Dina Nath
Tech-I
Ast/C&W
To watch the prop right side during crane operation.
To watch the prop left side during crane operation.
187
11 Bahaduer Manjhi
Rakesh Yadav
Pardeep Kumar (343)
Ajeet
Rakesh Kumar (24)
Trilok Chand
Sujan Singh
Tech-II
Tech-II
Tech-I
Tech-I
Tech-I
Tech-II
Tech-III
Putting / Removing of Lifting tackle chain or wire rope
on the Main & Auxiliary Hook.
12 Bahadur Manzhi
Tech-III To watch the stability of propping jack cylinder (Right
side of crane)
13 Dina nath Ast/C&W
To watch the stability of propping jack cylinder
(Left side of crane)
14 Satender Kumar Tech-I
Misc. work like that arranging of chairs.
Providing of Drinking Water.
Providing of Tea.
Cooking of Meal.
NOTE:-
ALL STAFF CAN NOT BE REFUSED FOR OTHER WORK. THEY SHOULD HELP EACH
OTHER.
IT SHOULD BE ENSURED THAT PARKING BRAKE MUST BE APPLIED WHILE LEAVING
THE CRANE ALONE AT SITE OR IN YARD OR IN GRADIENT.
IT SHOULD BE ENSURED THAT CRANE BRAKES ARE RELEASED BEFORE HAULING IN
TRAIN ORDER.
SECURING SAFETY PIN/CLAMP/CHAIN/LEVER/BOLT SHOULD BE EXAMINED BEFORE
CRANE ON TRAIN.
26.13 SUPERVISORS WORKING ON BREAK DOWN / DELHI
S.No. Name Design. Address Mobile
number
1 Sh. Shishu Pal Singh SSE/ART 219/4, Rly Colony Delhi Kishan Ganj, Delhi 9717631485
2 Sh Praveen Kumar SSE/ART 620, Gali No. 13, Mandoli extention
Shadara, Delhi
9717633277
26.14 OPERATION OF HYDRAULIC RERAILING EQUIPMENT ( MFD )
S.No. Name Design Duty assigned and responsibility
1 Sunil Dutt
Pushkar Pal Singh
Tech-II
Ast/C&W
Operator of HRE.
Maintenance, testing and cleaning of equipment.
Unloading and keep back of re-railing equipments.
To watch the power pack at site.
2 Kapil Dev
Mohd. Anish
MCM
Tech-I
Working restoration at site
Fitting of bridge, hydraulic jack, roller carriage &
188
Puskar Pal Singh
Naresh Kumar
Shobha Ram
Ast/C&W
Ast/C&W
Ast/C&W
displacing
Providing of wooden packing under jack/under
bridge.
Shifting of equipment from one end to other end.
Keyman.
3
Dharam Pal
Nawabuddin
Roshan Lal
Mohit
Ramesh Chander
Satish Kumar
Ajay Kumar
Rajender Meena
Joginder Singh
Tech-III
Sr. Welder
Sr. Tech
Tech-III
Carp-III
Ast/C&W
Tech-III
Ast/C&W
Tech-III
Carrying re-railing equipment at site.
Loading/unloading of wooden packing, chains
M.S.plate, and related parts of derailed stock
Securing of trolley with lasing chains.
Examination & repairing of derailed stock.
Providing of wooden packing under derailed stock
during operation.
Shifting of material from one end to other end.
4 Ram Lachhan
&
Shobha Ram
Ast/C&W
Ast/C&W
Care taker / Key man of ART
Issuing / receiving of material as per requirement.
Keep maintains Tools, utensils and bed rolls.
Keep charged VHS sets, mobiles, search light and
camera etc.
5 Jhuru Ram Singh Ast/C&W
Offer VHF set and helmet to the officer at site and
collect after work.
Providing /collecting of umbrella & chairs at site.
Offer tea and water to the officers and staff.
6 Nawabuddin
Chhotey Lal
Deepak
Sr. Welder
Ast/C&W
Weld-II
Welder work.
Carrying/ Returned back DA & OXY gas Cylinders
with cutting equipment.
Maintenance / Repairing of gas cutting equipment.
7 Nawabuddin
Nanhey Lal
Naresh Kumar Saini
Sr. Welder
Ast/C&W
Ast/C&W
Preparations / folding of tent / samiana at site.
Arrange of chairs/ & tables at site and put back.
Announcement with mega mick for alertness.
8 Sandeep Kapoor
Sr. Carp
Maintenance of tool.
Providing of wheel block under derailed stocks.
Arranging of wheel block in ART.
9 Anuj Kumar Pandey
Raj Bahadur
Bodh Raj
Ast/C&W
Ast/C&W
Tech-II
Providing of Tea for staff.
Cooking of Meal for staff.
26.15 STAFF NAMES WORKING ON ART, ARMV AND 140 T CRANE
Annexure 10
STAFF WORKING ON ART (HRE OPERATION)
.No Name Ticket No. Designation Working at
1 Sh. Sunil Dutt 29 Sr. Tech ART
2 Sh. Mohd. Anees 25 Tech-II ART
3 Sh. Pushkar Pal Singh 123 Ast/C&W ART
4 Sh. Naresh Kumar 124 Ast/C&W ART
5 Sh. Jhuru Ram Singh 129 Ast/C&W ART
6 Sh. Anil Kumar Pandey 126 Ast/C&W ART
189
7 Sh. Ramesh Chander 721 Ast/C&W ART
8 Sh. Nanhey Lal 120 Ast/C&W ART
9 Sh. Ramlachhan 139 Ast/C&W ART
10 Sh. Nawabuddin 357 Sr. Welder ART
11 Sh. Shobha Ram 133 Ast/C&W ART
12 Sh. Dharam Pal 65 Tech-III ART
13 Sh. Sher Bahadur 111 Tech-III ART
14 Sh. Om Prakash 249 Tech-III ART
STAFF WORKING ON 140 T CRANE (CRANE OPERATION )
S.No Name Ticket No. Designation Working at
1 Sh. Trilok Chand 22 Tech-III Crane
2 Sh. Avtar Singh 23 Tech-III Crane
3 Sh. Rakesh Kimar 24 Tech-II Crane
4 Sh. Ajeet 26 Tech-II Crane
5 Sh. Rakesh Yadav 35 Tech-III Crane
6 Sh. Anandi 519 Ast/C&W Crane
7 Sh. Sujan Singh 63 Tech-III Crane
8 Sh. Manoj Kumar 634 Ast/C&W Crane
9 Sh. Bahadur Manjhi 102 Tech-III Crane
10 Sh. Pradeep Saini 110 Ast/C&W (Crane
Driver)
Crane
11 Sh. Pardeep Kumar 343 Tech-I Crane
12 Sh. Dina Nath 128 Ast/C&W Crane
13 Sh. Satender Kumar 415 Tech-I Crane
14 Sh. Ramsahay 137 Ast/C&W Crane
15 Sh. Khem Raj Meena 161 Ast/C&W (Crane
Driver)
Crane
STAFF WORKING ON C&W (MAINTENANCE OF ROLLING STOCK)
S.No Name Ticket No. Designation Working at
1 Sh. Kapil Dev 114 Sr.Tech Carriage & wagon
2 Sh. Raj Kumar 395 Tech-I Carriage & wagon
3 Sh. Bodh Raj 22 Tech-II Carriage & wagon
4 Sh. Ramesh Joshi 165 Tech-III Carriage & wagon
5 Sh. Mohit 66 Tech-III Carriage & wagon
6 Sh. Ajay Kumar 830 HCC Carriage & wagon
7 Sh. Rajender Pd. Meena 899 HCC Carriage & wagon
8 Sh. Vikas Mohan 763 HCC Carriage & wagon
9 Sh. Manoj Kumar 634 Ast/C&W Carriage & wagon
10 Sh. Ajeet Kumar 966 Ast/C&W Carriage & wagon
26.16 NORTHERN RAILWAY SAFETY ITEM OF ACCIDENT RELIEF TRAIN DELHI
S.N Item Total
number
ART ARMV 140T crane
1 Detonator 11 Boxes 07 boxes 03 Boxes 01 no
2 VHF set (Simoco NT-8) 50 nos. 30 nos. 10 nos. 10 nos.
3 Electronic hand signal lamp
(Red - green)
03 nos. 01 no 01 no 01 no
4 Banner with poll 04 nos. 02 nos. 02 nos. -
5 Hand flag (Red - green) 06 set 02 sets 02 sets 02 sets
190
6 Tail lamp Digital 01 no. 01 no - -
7 Helmets 80 45 20 15
8 Loud speaker 02 02 - -
9 Mega mike 07 03 02 02
10 Bucket with Sand 09 06 02 01
11 Bucket for water 14 08 05 01
12 Streacher 02 01 - 01
13 Fire Extinguisher DCP Type 26 12 10 04
14 First Aid Box 03 02 - 01
26.17 LOCATION OF 140 TON DIESEL HYDRAULIC BRAKE DOWN CRANE
S.No Crane No. Design Location RLY. HQ
1. 142032 Old Bilaspur SECR Bilaspur
2. 142033 Old DDU ECR Hajipur
3. 142034 Old Khurda Road ECR Bhubneswar
4. 142035 Old Bandamuda SER Kolkata
5. 142036 Old Kharagpur SER Kolkata
6. 142037 Old Howrah ER Kolkata
7. 142038 Old Lucknow NR Northern Railway
8. 142039 Old Asansol ER Kolkata
9. 142040 Old Ludhiana NR Northern Railway
10. 142041 Old Bhillai SECR Bilaspur
11. 142042 Old Tinsukla NFR Guwahati
12. 142043 Old Verna Konkan Belapur
13. 143001 Old Dhanbad ECR Hajipur
14. 143002 Old Guwahati NFR Guwahati
15. 143003 Old Sonpur ECR Hajipur
16. 143004 Old Sahibganj ER Kolkata
17. 143005 Old Moradabad NR Northern Railway
18. 143006 Old kantabaji ECOR Bhubneswar
19. 143007 Old Bellaghata ER Kolkata
20. 143008 Old Bhatinda NR Northern Railway
21. 143009 Old Bokaro SER Kolkata
22. 143010 Old Danapur ECR Kajipur
23. 142265 New Ratlam WR Mumbai
24. 142266 New Gonda ECR Hazipur
25. 142267 New Barwadih NER Gorakhpur
26. 142268 New Hubli SWR Hubli
27. 142269 New New Jalpaiguri NFR Guwahati
28. 142270 New Kanpur NR Allahabad
29. 142271 New Delhi NR Delhi,Northern Railway
30. 142272 New Chakardharpur SER Kolkata
31. 144001 New Vishakapatnam SER Secunderabad
32. 144002 New Abu Road NWR Jaipur
33. 144003 New Nagpur CR Mumbai
34. 144004 New Amabala NR Northern Railway
35. 144005 New Sambelpur ECOR Bhubaneshwar
36. 144006 New Arkonam SR Chennai
37. 144007 New Rampurhat ER Kolkata
38. 144008 New Miraj CR Mumbai
39. 144009 New Jodhpur NWR Jaipur
40. 144010 New Kurla CR Mumbai
41. 144011 New Katihar NER Gorakhpur
191
42 144014 New Roza NR Northern Railway
43 144012 New RURNA SCR Nanded
44 144013 New Feroz pur NR Northern Railway
(A) List of rerailing equipment in Lukas van/NDLS, Road HRE/PNP & TKD or any other location and
MFD/JIND required.
S.N0. ITEM QTY.
(B) List of supervisors/ staff nominated in Road HRE/PNP & TKD or any other location and MFD/JIND
required.
S.No. Name Desgn Residential Address CUG no. Mobile No. Working
from
(C) Duty list of supervisor/ staff nominatd on Road HRE/PNP & TKD or any other location and MFD/JIND in
break down.
S. No. Name of Staff Desig. Duty Assigned and responsibility
(D) Over all activities of supervisor/ staff on Road HRE/PNP & TKD or any other location and MFD/JIND at
the time of a derailment.
(E) List of safety items in Lukas van/NDLS, Road HRE/PNP & TKD or any other location and MFD/JIND
required.
(F) Operation and maintenance of Road HRE/PNP & TKD or any other location and MFD/JIND at the time
of a derailment or standby conditions.
S.No. Name Design Duty assigned and responsibility
(G) stocks position of MFD/Jind
S. no. Stock no. Built POH Shop Return Speed Brake Remarks
(G) Action of work force of Road HRE/PNP & TKD or any other location and MFD/JIND on getting
information of a derailment.
192
Chapter 27
ROLE OF MECHANICAL (C&W) DEPARTMENT
27.1 Alternative arrangements: In absence of concerned department, the following arrangements are
to be followed:-
27.2 MOBILIZATION OF OFFICERS AND STAFF:
Accident site Control Office
To attend Backup To attend Backup
Sr.DME/Fr. Sr.DME/P
(If diesel loco is
involved in train
operation or ART
moves to the site).
Sr.DME/C&W Sr.DME/C&W Sr.DME/Chg.
27.3 DUTIES OF C&W DEPARTMENT
On Receipt of information from CHC/Dy.Chg.(opration) or on hearing accident bell
SSE/ART/ Incharge will immediately collect information regarding derailment and assistance
required by the on duty carriage controller and first of all inform to SSE/SE(C&W)/BD
proceeding for site.
Next he will inform to SSE/SE/JE for timely departure of ARME/ART as the case may be. He
will then inform Sr.DME/C&W, ADME/C&W and ADME/P regarding details of accident and
also the instructions of DRM/ADRM for proceeding to site. He will inform regarding other
officers nominated to attend the site of accident /derailment, Carriage & wagon control will
maintain the logging of all the events pertaining to C&W.
ART/ARMV Incharge will liasion with C&W control for the earliest departure of
ARME/ART they will have waikie-tallkey sets with them and confirm departure of ART
along with detention on any accounts. Available C&W staff of Brake down gang will be
responsible to check the train including connention of air hoses, couplings etc. before the
Train Engine is attached, to avoid detention on this account. C&W staff will also co-ordinate
with on duty C&W supervisor for issue the BPC and arrangement of materials required if any.
C&W staff on ART will ensure availability of B.P. and F.P. Air hoses (Complete in all
respect) on ARME/ART.
ART/ARMV Incharge will ensure availability of one spare set of TC, Clavis and pin on ART.
ART Incharge will keep a watch on the availability of C&W staff and preferably take their
attendance before departure of the ART/ARME. It will also be ensured that all the staff of
other departments maintained for going though ART/ARME will also reach at stabling line for
Break Down duty. ART/ARMV Incharge will also keep a watch on running of ART/ARME
with maximum permissible speed and note the detentions along with reasons thereof.
Nominated Officer Alternative Officer
Sr. DME (Freight) Sr.DME/C&W
Sr. DME (Power), If diesel loco is involved in train operation or
ART moves to the site.
Sr. DME (C&W) Sr. DME(Chg)
ADME (Power) ADME(Freight)
193
ART/ARMV Incharge will take the position again on station nearing to accident site will
speak for marshalling, shunting as require. They will identify the equipments to be used at site
and check their fitness as far as possible. Assessment of requirement should be on the higher
side so that all unloading is complete in one spell so that ART coaches if not required, may be
removed from site. On reaching accident site, one nominated senior staff will arrange
unloading of equipments/accessories at site. Group of staff should be norninated item wise to
unload, transport to site and responsibility should be fixed. ‗
ART/ARMV Incharge will first have an assessment of the work to be tackled at site in
consultation with the site incharge. In the mean time, Break down Gang will unload and check
the equipments to be used on accident site.
ART/ARMV will co-ordinate with senior Sub-ordinate of other departments for erection of
tents/lighting at site provision of telephone and medical facilities. All these departments will
contact ART/Incharge and provide all facilities/staff under their supervision. Engineering
department will provide staff for erection of tents and other such jobs.
ART/ARMV Incharge at site will try to establish prima-facie cause and estimate restoration
time, in consultation with other departments and Sr. most incharge at site. They will also
associate reading at site etc. Respective incharge will also plan various operations/sequence of
operations & instruct the ART staff accordingly. These incharges will also contact emergency
control and intimate the extra requirement/help to be provided at site, if any and should
collect.
Engineering department will also provide the staff to form ballast bed/leveling of land for
propping of Crane. This will reduce total set up time for Crane. A tool-van equipped with
MFD is stabled at Jind station to attend any yard derailment. Supervisors & staff are
nominated for Tool van to attend duty in case of any unusual.
27.4 SETTING UP OF EMERGENCY MECHANICAL CONTROL (POWER CONTROL AND
TXR CONTROL):
Sr.DME/C&W & ADME/C&W shall man Divisional Emergency Mechanical Control (Diesel
power and C&W).
They will be assisted by SSE/TXR Control CPRC and SLI/Staff/DLI.
The Emergency Mechanical Control should start functioning within half an hour on receipt of
information.
The officers should make their arrangements to reach the Mechanical Control from their
residence, if vehicles at Mechanical Control are not available.
27.5 List of re-railing equipment in Lukas van/NDLS
S. no. Item Qty.
1. Diesel Engine Power Pack 02 Nos.
2. Hydraulic Hand Pump 01 No.
3. Control Table 01 No.
4. Hydraulic jack 65 Tones 02 Nos.
5. Hydraulic Jack 50 Tones 01 No.
6. Hydraulic Jack 25 Tones 02 Nos.
7. Roller Carriage With Travelling Jack 02 Nos.
8. Roller Carriage Without Jack 01 No.
9. Rerailing Bridge 2.2 m 01 No.
10. Rerailing Bridge 1.1 m 01 No.
11. Connection Hose for Jack 04 Set
12. Hose Oil Return 02 Set (06 Nos.)
13. ASKA Lighting Tower 01 No.
14. Shri Ram Honda Generator 01 No.
194
15. Oxygen Cylinder 03 Nos.
16. LPG Cylinder 01 No.
17. Gas Cutter With Pipe 01 No.
18. Halogen Lamp 500 Watt 02 Nos.
19. Wooden Packing 12 Nos.
20. Iron Plate 12 Nos.
21. Lassing Chain (3 Mtr. Each) 04 Nos.
22. Axle Pusher (Local Mode) 01 No.
23. Foldable Hand Push Trolley For Carrying Equipment 01 No.
24. Power Bank For Mobile Phone Charging 02 Nos.
25. Digital Camera 01 No.
26. Hand Torch C Reg. 04 Nos.
27. Umbrella 05 Nos.
28. Tool Box 01 No.
29. Ring Pana Set & L. Key Set 01 No.
30. Red Signal Lamp For Night 02 Nos.
31. Red Signal Flag 01 No.
32. Wheel Gauge 01 No.
33. Measuring Tape 5 Mtr. 01 No.
34. S/Hammer 01 No.
35. Industrial Helmet 17 Nos.
36. PVC Chair 03 Nos.
27.6 CRACK TEAM FOR LUKAS MOBILE BREAK DOWN VAN /NDLS OF DELHI DIVISION
S.No. Designation Nos of staff
1 Supervisor 02
2 Staff 14
3 Driver Hiring vehicle
NOMINATED SUPERVISIOR FOR LUKAS MOBILE BREAK DOWN VAN-NEW DELHI
Annexure 11
NOMINATED STAFF OF LUKAS MOBILE BREAK DOWN VAN- NEW DELHI
Annexure 12
27.7 RE-RAILING EQUIPMENT TO BE LOADED ON TROLLY FOR STARTING THE WORK
AT SITE
S.N0. ITEM QTY.
1. Power Pack 02 No.
2. Control Table 02 No.
3. Rerailing Bridge 02 No.
4. Hydraulic Jack HP65/T400R 02 No.
5. Hydraulic Jack HP 20T 02 No.
6. Roller Carriage with traversing jack 02 No.
7. Sliding Plate 01 No.
8. Connecting Hoses 06 Pairs.
9. Axle Pusher 01 Set
10. Wooden Block off size 10 Nos.
11. Wooden Plank 04 Nos.
12. Lashing Chains of 3 Mtr each 06 Nos
195
13. Iron Plates 12 N0s.
14. Iron Bari 01 No.
15. Tool Kit 02 Set
16. Gas Cutting Equipment 01 Set
17. Wooden Wedges 12 Nos.
18. Aska Lighting Tower (During Night) 01 No.
19. ShriRam Honda Generator (During Night) 01 No.
20. Halogen Lamp with wires, board and stand 02 Set
21. Red Signal Lamp or Flag 02 No.
27.8 DUTY OF LUKAS MOBILE BREAK DOWN VAN STAFF
o The Lukas Mobile Break down Van will reach at the site of accident/derailment in
supervision of SSE/BD/NDLS.
o All the staff available with van will load/unload the above equipment on hand push trolley
and will carry up to the site.
o For carrying equipment from one end to another end all staff will work together.
o After completion of restoration work material/equipment will be properly winded up by all
the staff and will be placed in B.D. Van.
o After arrival from accident/derailment site, servicing, cleaning & maintenance of all the
equipment will be attended in Coach Care Centre/NDLS by all the staff and
o after testing and re-coupment of material all the items will be placed properly in the van, in
ready to use condition.
27.9 DUTY LIST OF LUKAS MOBILE BREAK DOWN VAN STAFF
S. No. Name of Staff Desig. Duty Assigned and responsibility
1 Nihal Singh Meena SSE/C&W (I/C) To monitor & Supervision of the rerailing process
2 Puran Chandra SSE/C&W (R/G) Nomi noted NDLS
Beet
To prepare Joint Note etc.
3 Narendra Kumar Sr.Tech (Weld.) Welding work at site.
4 Chandra Prakash Sr.Tech To set the all HRE equipment
5 Kanak Rani Sr.Tech Working of Rerailing process
6 Deena Nath Sr.Tech monitoring and handling the control panel
7 Kewal Krishan Tech-I Operating the power pack
8 Arun Kumar Goshali Tech-I Working of Rerailing process
9 Lakhi Ram Tech-III Working of Rerailing process
10 Leeladhar Panth Tech-III Loading and unloading the HRE equipment
11 Nirbal Singh Tech-III Loading and unloading the HRE equipment
12 Raj Kumar Tech-III Loading and unloading the HRE equipment
13 Dev Singh Somant Tech-III Loading and unloading the HRE equipment
14 Hari Shankar Pd. Tech-III Loading and unloading the HRE equipment
15 Durga Prasad Asst.C&W Loading and unloading the HRE equipment
16 Vikas Kumar Asst.C&W Loading and unloading the HRE equipment
196
27.10 OVER ALL ACTIVITIES OF LUKAS MOBILE BREAK DOWN VAN/NDLS AT THE TIME
OF A DERAILMENT.
Massage received from C&W CNL through DY/CHG. to attend the site of accident/derailment.
Information given to all Employees of B.D. gang (during Night) and B.D. In charge only during the day
time.
Staff on duty picked up during day time and staff gather in CNL Office during odd hours.
Departure of B.D. van from Ajmeri Gate during day and from CNL during night.
Arrival at the nearest road approach of the site.
Assessment at the site of the work and feed back to C&W CNL.
Carrying the equipment up to the site either by hand or by hand push trolley.
Setting the equipment and jacks for restoration.
Lashing, packing and securing the trolley of the derailed vehicle.
Vertical lifting of derailed rolling stock in required steps and packing as required.
Lateral traversing of rolling stock in required steps and putting the wheels on the track.
Checking and fitment of the trolleys of the derailed stock.
27.11 SAFETY ITEMS IN LUKAS VAN/NDLS
S.No. Items Qty.
1 Rain Coat 10 nos.
2 Safety jacket (reflection) 16 nos.
3 Gloves 32 nos.
4 Fire Extinguishers 02 nos.
5 Red banner/ stop board 02 nos.
6 First Aid Box 01 no.
7. Shoes 16 Pairs
8. Light flasher for night 02 nos.
9. Sanitizer 02 liters
10. Mask 200 nos.
27.12 List of rerailing equipment in Road HRE/PNP S. no. Item Qty.
1 Power Pack Ref. No. 84072/9340 1
2 Power Pack Ref. No. 84072/9349 1
3 Power Pack New 1
4 Control Table 1
5 Jack HP 651T-400R No. 03 1
6 Jack HP 651T-400R No. 03 1
7 Jack HP50/T-185R No. 1 Ref No. 84072/21-8265N
1
9 Jack HP20/T-400R No. 1 Ref. No. 84072/3750 1
10 Jack HP20/T-400R No. 2 1
11 Claw Jack HP40T/800R No. 1 1
12 Claw Jack HP40T/800R No. 2 1
13 Re-railing Bridge (2.2 Mtr.) 1
14 Re-railing Bridge (1.1 Mtr.) 1
15 Roller carriage with traversing jack Ref. No. 84072/0550
1
16 Roller carriage with traversing jack Ref. No. 84072/0550
1
17 Roller carriage without Traversing Jack No. 1 1
18 Telescopic Jack 50 T/ 185 R 1
19 Trolley (Movable) 1
197
20 Trolley (Not Movable) 1
21 Rerailing Bridge 2.2 Mtr. 1
22 Rerailing Bridge 1.1 Mtr. 1
27.12 Crack team for Road HRE/PNP
Annexure 13
27.13 DUTIES AND RESPONSIBILITY ASSIGNED ON SUPERVISORS AND STAFF OF ROAD
HRE/PNP IN BREAK DOWN.
S. No. Name of Staff Desig. Duty Assigned and responsibility
1. Sh. Ramesh sharma SSE/I/C To prepare Joint Note etc.
2. Sh. Ram Niwas SSE To monitor & Supervision of the rerailing process
3. Sh. Kuldeep singh Sr. Tech. To set the all HRE equipment
4. Sh. Yashpal sharma Sr. Tech. To set the all HRE equipment
5. Sh. Amit Kumar Sr. Tech Working of Rerailing process
6. Sh. Ashwani kumar Sr. Tech. monitoring and handling the control panel
7. Sh. Rajeev Tech.-I Operating the power pack
8. Sh. Sandeep Pal Tech.-I Working of Rerailing process
9. Sh. Sandeep Kumar Tech.-II Working of Rerailing process
10. Sh. Rajbeer Singh Tech.-II Loading and unloading the HRE equipment
11. Sh. Som Parkash Tech.-II Loading and unloading the HRE equipment
27.14 SAFETY ITEMS PROVIDED IN ROAD HRE/PNP
S. no. Item Qty.
1 Helmet 11 nos.
2 Safety jacket (reflection) 11 nos.
3 Gloves 22 nos.
4 Fire Extinguishers 02 nos.
5 Red banner/ stop board 04 nos.
6 First Aid Box 01 no.
27.15 OPERATION & MAINTENANCE OF TOOLS ON ROAD HRE/PNP
NOTE: Inspection of HRE is carried out by above mentioned staff under supervision of supervisor on
weekly basis.
27.16 LIST OF RERAILING EQUIPMENT IN RAIL HRE/TKD
S.N0. ITEM QTY. REMARK
1. Power pack with patrol engine 01 No. Received on dt. 04.04.2019 at
TKD as per order of
ADME/Fr/TKD from ART
/DLI old Used MFD equipment
(S. No. 1 to 11)
2. Control Table 01 No.
3. High Pressure Hoses 10 meters long complete ( Red
& Blue)
05 Sets
4. Roller Carrier 01 No.
5. Displacing Jacks 10 ton 01 No.
6. Re-railing Bridge 01 No.
7. Counter support single 01 No.
8. Telescopic jack 120 / 60 ton 02 Nos.
S.No. Name Design Duty assigned and responsibility
1. Sh. Yashpal
sharma
Sr. Tech. Inspection and repair of pump, control table etc.
2. Sh. Ashwani
kumar
Sr. Tech. Inspection and repair of all equipment i.e. jacks,
tool kit and all safety items
3. Sh. Kuldeep singh Sr. Tech. Inspection and repair of all equipment i.e. jacks,
tool kit and all safety items
198
9. Telescopic jack 60/30 ton 01 No.
10. Telescopic jack 60/30 ton 02 Nos.
11. Telescopic jack 120/60 ton 01 No.
12. Wooden Blocks size 8‖ x 2.5‘ approx 10 Nos.
13. Wooden Blocks size 8‖ x 3‘ approx 10 Nos.
14. Wooden Blocks Square type 10 Nos.
15. Wooden Scale type blocks 10 Nos.
16. Metalic Chain length 50 feet approx 01 No.
17. Lashing Chain 02 Nos.
18. Metalic Rope length 05 feet approx. 02 Nos.
19. Ribbon Block 05 Nos.
20. Horizontal EPR 05 Nos.
21 Side frame key 20 Nos
22 Brake Block key 10 Nos
23 Centre pivot U clamp 10 No.s
24 E M Pad 10 Nos.
25 Adopters 10 Nos.
26 Wooden wheel jam 10 Nos
27 Metalic Bari 02 Nos.
28 Pipe bamboo size 10 ‗ approx 01 No
29 Metalic Latter size 5‘ approx 01 No
30 Nut Bolt 15 Kg. approx
31 Metallic Chair 01 No.
32 Oxygen cylinder 01 No.
33 LPG Cylinder 01 No.
34 Gas Cutter Set 01 No.
35 Chisel 02 Nos.
36 Hand Hammer 02 Nos
37 Socket Set Taparia 01 Set
38 Allen key 1/6‖ to 3/8‖ Taparia 01 Set
39 Dsl Operated Power pack 01 No.
40 Hydraulic jacks DSL power pack operated 03 Nos.
27.17 LIST OF SUPERVISORS AND STAFF ON RAIL HRE/TKD
Annexure 14
27.18 DUTIES AND RESPONSIBILITIES ASSIGNED ON ROAD HRE/TKD
S. No. Name of
Staff
Desig. Duty Assigned and responsibility
1. S.K.Ambastha SSE Overall In-charge of B.D. gang. Responsible for efficient and safe
working of equipments as well as Tools and staffs at Site. Ensure liaison
with other departments during restoration. Collecting information
regarding nature of accident and involvement of wagons/coach/engine.
Finding Fact and root cause of derailment. Measurement of all parameters
at derailment sites and joint note preparation.
2. Amit Rajan SSE Supervisor assistance in restoration work. Responsible for efficient and
safe working of equipments as well as Tools and staffs at Site. Ensure
liaison with other departments during restoration. Collecting information
regarding nature of accident and involvement of wagons/coach/engine.
Finding Fact and root cause of derailment. Measurement of all parameters
at derailment sites and joint note preparation.
3. Madan Singh -
99
Sr. Tech Head of B.D. gang to ensure safely loading/unloading of equipments,
wheel jams, axle packing and other accessories & tools etc. for restoration
work.
4. Roshan Lal-167 Sr. Tech. Re-railing Bridge and jack setting at site.
5. Brijesh Kumar-
287
Tech-I Control Table operator and record keeping.
199
6. Satish Kumar-
276
Tech-I Re-railing Bridge and jack setting at site.
7. Beera nand –
354
Tech-I Left side trolley fitting and providing wooden packing
8. Arun Kumar -
614
Tech-3 Right side trolley fitting and providing wooden packing
9. Mrityunjay
Kumar- 554
Asstt
C&W
Left side trolley fitting and providing wooden packing
10. Dhan Singh-
437
H/KH Right side trolley fitting and providing wooden packing
11. Pradeep
Kumar- 645
Asstt
(C&W)
Connecting/disconnecting the hoses of power pack and jacks.
27.19 SAFETY ITEMS PROVIDED ON RAIL HRE/TKD
S. no. Item Qty.
1. Helmet 11 nos.
2. Hand Gloves 11 nos.
3. Mask 11 nos.
4. Shoes 11 nos.
5. First aid box 01 no.
27.20 OPERATION & MAINTENANCE OF TOOLS ON RAIL HRE/TKD
Due to shortage of staff, no maintenance staff is assigned for operation and maintenance of HRE.
27.21 STOCK POSITION OF RAIL HRE/JIND
S.
no.
Stock no. Built POH Shop Return Speed Brake Remarks
1 31006461
26-
BCNHM-
1
2006 12-09-
12
KGPW 10-18 75
kmph
Air
Brake
POH Overdue
Received at TKD Bk Down
in 2019.
27.22 LIST OF RE RAILING EQUIPMENT IN MFD/JIND
S. no. Item Qty.
1. Pump With Petrol Engine 01 no.
2. Control Table 02 nos.
3. Hand Pump 01 no.
4. High Pressure Hoses 10 mtr. Long complete
(Red & Blue)
08 set
5. 3.3 Mtr. Long Rerailling Bridge 01 no.
6. 2.2 Mtr. Long Rerailling Bridge 01 no.
7. 1.1 Mtr. Long Rerailling Bridge 01 no.
8. Roller Carriage with Removable Top plate 02 nos.
9. Displacing Jack 03 nos.
10. Counter Support Single 02 nos.
11. Counter Support Twin 02 nos.
12. Distance Bar (800-1500mm) 01 no.
13. Lifting Belt (cable Ladder) 02 nos.
14. Step Jack 03 nos.
15. Claw for step Jack 03 nos.
16. Round Head Piece 03 nos.
17. Head Piece 03 nos.
18. Rocker Bearing support 03 nos.
19. Telescopic Jack 60/30T-400 mm Height 04 nos.
200
20. Telescopic Jack 60/30T-225 mm Height 02 nos.
21. Telescopic Jack 120/60T-400 mm Height 04 nos.
22. Pulling Rope 01 no.
23. Holding Rope 01 no.
24. Rulling Rope 01 no.
25. Rail attachment for BG 01 no.
26. Tilting Jack 200-250 KN 01 no.
27. Tool Box 01 no.
28. Portable Generator Set (2000 VA) & (2100 VA) 02 no.
29. Diesel engine Power pack 01 no.
30. Oxygen LPG gas Cylinder 01 no.
31. Gas Cutter 01 no.
32. Wooden Wheel Jam 15 nos.
27.23 CRACK FORCE FOR MFD/JIND
Annexure 15
27.24 DUTIES AND RESPONSIBILITIES ASSIGNED ON SUPERVISORS AND STAFF OF
MFD/JIND
S. No. Name of Staff Desig. Duty Assigned and responsibility
1. Sh. Om Prakash SSE/C&W
(I/C)
Overall Incharge of B.D. gang. Responsible for efficient
and safe working of equipment as well as Tools and
staffs at Site. Ensure liaison with other departments
during restoration. Collecting information regarding
nature of accident and involvement of
wagons/coach/engine. Finding Fact and root cause of
derailment. Measurement of all parameters at derailment
sites and joint note preparation.
2. Sh. Deepak Kumar SSE/C&W Supervisor assistance in restoration work. Responsible
for efficient and safe working of equipment as well as
Tools and staffs at Site. Ensure liaison with other
departments during restoration. Collecting information
regarding nature of accident and involvement of
wagons/coach/engine. Finding Fact and root cause of
derailment. Measurement of all parameters at derailment
sites and joint note preparation.
3. Sh. Bhim Singh Sr. Tech. Control table operator and record keeping.
4. Sh. Mukesh Kumar
(A/P)
Sr. Tech. Rerailing bridge and jack setting at site.
5. Sh. Rajbir Singh Sr. Tech. IstHead of B.D. gang will ensure loading/unloading of
restoration work.
6. Sh. Mukesh Kumar
(S/R)
Sr. Tech. IInd Head of B.D. gang will ensure loading/unloading,
wheel jams & axle packing.
7. Sh. Anil Tech.-II Left side trolley fitting & providing wooden packing,
Power Pack & connecting the hoses.
8. Sh. Sanjeev Kumar Tech.-I Right side trolley fitting & providing wooden packing,
Power Pack & connecting the hoses.
9. Sh. Sandeep C.C. Rerailing bridge and jack setting at site.
10. Sh. Ram Raj Black Smith Rerailing bridge and jack setting at site.
27.25 SAFETY ITEMS PROVIDED IN MFD/JIND
S. no. Item Qty.
1 Helmet 12 nos.
2 Safety jacket (reflection) 12 nos.
3 Gloves 20 nos.
201
4 Fire Extinguishers 02 nos.
5 Red banner/ stop board 04 nos.
6 First Aid Box 01 no.
27.26 OPERTION AND MAINTENANCE OF MFD/JIND
S.No. Name Design Duty assigned and responsibility
1. Sh. Bhim Singh Sr.
Tech.
Working checked of Pump, Control table, Hand Pump
2. Sh. Mukesh Kumar
(A/P)
Sr.
Tech.
All Equipments Check & repair (Jacks, Pulling Rope, Holding
Rope, Rulling Rope, Tool Kit and all safety items)
3. Sh. Rajbir Singh Sr.
Tech.
Portable Generator/ Engine Equipment Fuel (Diesel & Petrol)
checked
4. Sh. Sandeep C.C. Dusting of all equipment
NOTE: Inspection of HRE is carried out by above mentioned staff under supervision of supervisor on
fortnightly.
27.27 STOCK POSITION OF MFD/JIND
S.No. Stock
No.
Built POH Shop Return Speed Brake Remarks
1.
153721/
NR
GSLRD
2015/
RCF
20.03.2020
JUDW 10/2021
ALLOW TO
SECTION
SPEED
AIR
BRAKE ….
Note: In case, beyond the capacity of Road HRE/PNP & TKD and MFD/JIND, whenever Lukas/ART is called
for restoration work at the site then all supervisors/staffs of local Breakdown gang will assist to
Lukas/ART accordingly.
27.28 OVERALL ACTIVITIES OF SUPERVISORS AND STAFF OF ROAD HRE/PNP, TKD AND
MFD/JIND AT THE TIME OF DERAILMENT
Supervisor: - Responsible for efficient and safe working of equipment as well as Tools and staffs at
Site. Ensure liaison with other departments during restoration. Collecting information regarding nature
of accident and involvement of wagons/coach/engine. Finding Fact and root cause of derailment.
Measurement of all parameters at derailment sites and joint note preparation. Upkeep of records &
machineries and tools.
Staff: - Provides assistance in restoration work.
27.29 ACTION OF WORK FORCE OF ROAD HRE/PNP, TKD AND MFD/JIND ON GETTING
INFORMATION OF A DERAILMENT
Inform the senior officials i.e. ADME/Fr and SSE /IC and Control/NDLS.
Information to staff.
Proceed to derailment site.
Site observation and assessment of requirements for re-railment.
Securing the derailment site in all respect.
Decision regarding calling of Lukas Van/ ART etc.
Decision relayed to control in consultation with on duty CYM/ TI/SS
Ensure liaison with other departments during restoration at accident site.
Re-railment and restoration.
Responsible for communicating progress of relief & restoration time to time to control office on phone
with consultation of site in-charge.
Measurement of different accident/ derailment site parameters.
Joint note preparation and conveyed to control
202
Chapter -28
ROLE OF MEDICAL DEPARTMENT
28.1 RESPONES TO A RAILWAY ACCIDENT
Accident site Control Office
To attend Backup To attend Backup
CMS
(If passenger train is
involved).
Addl. CMS Sr. DMO
(to be nominated by
name by CMS)
Sr. DMO
(to be nominated by
name by CMS)
Whenever there is an untoward incident/Railway accident requiring the Medical Department to either move by ARMV/SPARMV or by road, the response consists of the concerned railway doctor of the health unit under which the accident/ untoward incident occurs and from the Divisional Hospital from which medical teams are moved to the site either through ARMV or by road or both. As an initial response, the Health Unit doctor along with his paramedical team immediately leave for the site on receipt of information. He also informs through phone to either CMS/DLI or Casualty/Divisional Hospital about the incident and keeps in touch with the CMS/DLI and casualty throughout the management of the accident/untoward incident. He also provides initial first aid to the injured and if so required also examines the crew of the train involved in the incident.The specific key note of management of an accident/untoward incident is as below:
28.2 DUTIES OF THE DOCTOR ON CASUALTY DUTY
On receipt of the Accident information, the doctor on casualty duty will inform all other Doctors and paramedical staff concerned. He will note down the source and time of the information/message received the train number, the site of accident and the section involved. Ward sister will come immediately to the casualty and assist doctor in informing all concerned. TEAM (A-1)
He/She will inform Dr. V.K. Verma, ACMS/DLI,Casualty incharge and ACMS/Admin,Dr Akansha/ADMO(all members of team A-1), casualty Medical Officer along with Team A-1 and paramedical staff will immediately move to Delhi Station and report to CSM/SS/ASM on duty available near the ARMV/SPARMV.
TEAM (A-2)
He/She will inform all of whom are members of team A-2 who along with paramedical staff and a POMKA will move by road , to the accident site with consent of CMS/Delhi.
He/She will inform, Dr Neelam ACMS Incharge/ DKZ , Dr. B. Panose, ACMS/DLI and Dr. Sumita Sinha and Mrs. Juliana Ekka ,ANO/DLI and all team B Doctors to come to the casualty to manage the Casualty.
Thereafter Casualty Incharge will inform to main Control Room duties , one of these Doctors , Dr Inderjeet Kaur ACMS/NRDH, Dr R.K.Jain/ Chief Consultant Health/NRDHDelhi. Dr Harshita ADMO /NRDH to move as per availability to the Divl. Control office , New Delhi and will work as per
203
directions of ADRM/DLI with coordination of CMS /Delhi. He/She will liaison with the accident site, casualty/DLI and control office.
In case of a suspected major disaster, Casualty Incharge and ANO/DLI on reaching the casualty will inform the remaining doctors posted at Divisional Hospital Delhi and the doctors on call at DKZ Health unit as well as all doctors of Health Units to remain on alert to attend the accident site.
TEAM (B)
Mrs. Juliana Ekka, ANO/DLI will inform Dr.Inderjeet Kaur ACMS/DLI/ ,Dr Dr R.K .Jain /Casualty incharge ,Dr Asha Rani ACMS/NRDH, ,Dr. Neelam , ACMS/DLI ,Dr. G.S. Bhawna, ADMO/DLI (all of whom are members of team –B) they will report to Divl. Hospital, Delhi and establish an emergency cell/medical control room each in room no.1,5&6 where DOT, Rly. Phone, Fax Machine and computer are available. If so required, doctors posted at health units shall also be called for duties which shall be specified as per the requirements in managing the accident. ANO/DLI on reaching casualty will inform all staff staying near the hospital to proceed to catch the ARMV/DLI. Staff who are not able to catch the ARMV will proceed by road to the accident site. In the absence of ANO/DLI, Matron I/C looking after the work of ANO/DLI or indoor sister on duty will inform the staff. A message of alertness for preparedness is commenced by Casualty Incharge/ DH on whatsaap and as per the location of accident , Doctors residing in nearby area Delhi / NCR of station will take information’s and respond in management. .
28.3 DUTIES OF TEAM A-1
Team A-1 will report to the ASM on duty near the ARMV and obtain written
acknowledgement from the ASM regarding arrival of the medical team with time.
The team will then proceed to the accident site by ARMV and leader of Team A-1 will remain
in contact by phone of the casualty doctor on duty at Divisional Hospital, Delhi as well as
leader of the team A-2.
En-route the leader of team A-1 in consultation with CMS/DLI will nominate doctors and
paramedical staff for the following duties to be performed at the accident site.
One doctor will be nominated for conducting medical examination including Breath Analyzer
test and drawing of blood sample for Alcohol estimation on the crew members and the guard of
the trains involved. He will start compiling the injury/accident report and will convey in to
CMS/DLI.
One doctor will be nominated to take care of the dead bodies till their final disposal with the
help of Civil Authorities/GRP. He will continuously up date the figures of dead and convey in
to CMS/DLI.
Two doctor one of whom will be the Casualty Doctor accompanying ARMV will be deputed
for proving First Aid to the injured at the accident site and arrange for their transportation to
the nearby hospital. They will be assisted by the doctor nominated for conducting Medical
204
Examination of the Driving Crew after he has finished the Medical Examination. They will
also keep on updating the list of injured and coordinate with the doctor who also been sent to
the nearby hospital where the injured have been evacuated. They will keep on briefing the
status report to CMS/DLI who will then intimate a consolidated updated report to Head.
Quarters Office.
One doctor with a team of medical staff will then deputed to visit nearby hospitals and gather
information regarding injured persons admitted in these hospitals. He will pass on relevant
information to CMS/DLI at the accident site. In case there are more than one hospital some
doctors from Team A-1/A-2 may be deputed by CMS/DLI to the different hospitals. CMS/DLI
will remain available at the accident site only and will not leave the accident site under any
circumstances, except when specifically ordered by DRM/DLI. He will position himself near
the telephone and establish communication with the emergency cell at Divl. Hospital, Delhi.
CMS/DLI will collect information with the other doctors/sources about the details of dead and
the injured persons and will get a preliminary list of the dead/injured persons prepared in
triplicate and hand over one copy of the same to the officer of the Commercial Department /
the Sr. most officer available at the site after putting his signature on it. The list will clear the
date and time and will have the following columns – Sr.No, Name, Father`s/Husband`s Name,
Age, Sex, Address, Telephone No, if any Ticket No, Ex. And to details, details of injury,
Nature of injury and remark etc.
In case the number of dead and injured persons is large, Only S.No, Name, Age, Sex, and
nature of injury will be written at first and information and suitable updating can be done later
on the 2nd
copy will be kept by the CMS/DLI as office copy and 3rd
copy will be given to the
para Medical Staff for getting multiple copies for further distribution.
This list will be suitably revised / updated on receipt of further information for all possible
sources. The list will also contain information about the persons having trivial injures but these
will not be counted for ex-gratia payment purpose and will be retained by the leader of team
A-1 for record purposes only. The number of dead and injured (simple and grievous) will be
updated meticulously.
28.4 DUTIES OF TEAM A-2.
Team A-2, under the leadership of CMS/Delhi or the Sr. Most doctor, will move to the
accident site by road and they will carry a POMKA along with First Aid Box. Along with
paramedical staff.
On reaching the accident site, CMS/Delhi will take charge of the accident site and Doctors of
team A-1 / A-2 will be deputed to various hospitals to collect information about the injured
persons admitted there, monitor their progress and coordinate with the hospital doctors in
providing suitable medical aid and arrange for the transportation of the injured to other bigger
hospitals on a need basis. Doctors in various hospitals will liaison with the Commercial Branch
for facilitating ex-gratia payment.
Detail guidelines are listed in Chapter 11.2.6, under the heading ―Site Management Plan-II‖.
28.5 DUTIES OF THE DOCTOR INCHARGE OF DEAD BODIES.
He/She will note down the detailed particulars of the dead bodies and arrange to shift them to a
nearby nominated place, away from the track/bogies with the help of para medical staff, SJAB
205
members, BS&G volunteers, Civil defence members and other railway/non railway volunteers
available at the site.
He will put a white cloth label on the chest (below the neck) of the dead body and indicate the
following details with the marker pen; date, dead body S.No, Name, Age, Sex etc). In case of
unknown dead bodies, unknown –1, unknown-2 etc should be mentioned against the name
column and estimated age should be mentioned as per appearance.
The dead body will be kept in side a Plastic body bag with Zip and the information about the
dead body will also be mentioned thereon.
The dead bodies will then be handed over to the civil authorities/GRP for medico legal
procedure and final disposal.
In case the disposal of dead bodies is delayed due to non availability of the relatives or due to
any other reason, he will arrange for preservation of the dead bodies by arranging Ice etc.
He will arrange for final disposal of the dead bodies by providing foldable coffins available in
the ARMV and wooden coffins from the Divisional Hospitals on a need basis.
He will liaison with commercial department officers to ensure the ex-gratia payment is made to
relatives of the dead.
28.6 DUTIES OF DOCTORS VISITING VARIOUS HOSPITALS WHERE INJURED PERSONS
ARE ADMITTED/DEAD BODIES ARE LYING.
Before leaving the accident site, they will note down the DOT/Rly/Mobile Phone numbers of
CMS/DLI and other medical officers available at the accident site.
In case railway vehicle/Ambulance is not available, they will hire private road vehicles to visit
various hospitals. Doctors going to different hospitals will hire separate vehicles for their
movement.
On reaching the hospital, they will prepare a list of injured/dead and relay the same to the
CMS/DLI available at the accident site.
They will monitor the progress of the injured persons and arrange for their transportation to
bigger hospitals with better facilities on a need basis.
They will coordinate with the doctors of the respective hospitals in providing proper treatment
and settlement of the bills at the time of discharge.
They will remain at the hospital for briefing the VIP‘s visiting these hospitals.
They will also coordinate with the officials of the Commercial Department for arranging ex-
gratia payment to the accident victims.
28.7 DUTIES OF DOCTORS INVOLVED IN RESCUE OPERATION :-
They will arrange for an Ambulance/ other suitable transport immediately, in advance, to
transport injured persons.
206
They will provide preliminary treatment to the injured and hand over the dead bodies to the
doctor in charge of the dead bodies.
They will pass on the detail information about the injured persons to the doctor preparing the
list of injured persons.
They will arrange to transport the injured persons to the nearby Railway /Govt. / Private
Hospitals.
A detailed search operation will be conducted by them at the accident site to look for any
injured persons/ dead bodies trapped inside the bath rooms/ under debris etc. The search
operation will be repeated before the medical team finally leaves the accident site.
28.8 DUTIES OF TEAM ‗B‘
They will establish emergency cells each in the casualty, room No. 2 & Room No.6 of the
Divisional Hospital where DOT Phone, Railway Phone, FAX and Computer with Section wise
Data Base of Medical facilities available along the track.
They will communicate with two adjacent Divisions (including Divisions of other Zones) to
send Medical teams to the accident site.
They will contact the local Railway/Govt./Private Hospitals near the accident site to be in
readiness to provide medical treatment to the injured persons.
Data Bank of medical facilities along the track is available section wise for each division in
Divisional DM Plans. Copy of Divisional DM Plans should be available in the Hospital
Emergency of Railway Hospital.
They will contact and arrange to send more medical teams, SJAB members, BS&G Volunteers,
Civil Defence members and other Railway / non Railway volunteers to the accident site on a
need basis.
They will establish close communication with the Divisional Control and the Nodal Officer at
the accident site for regular change of information.
These medical teams should be sent to the accident site by train/road or combination of train-
cum-road, as feasible. In case suitable Railway vehicles are not available, taxis should be hired
for this purpose.
They will keep the Divisional Hospital in readiness to receive and provide medical treatment to
the injured persons. They will also intimate the nearby Govt./Private Hospitals for this purpose.
They will arrange to send four Vials of Anti Snake Venom in a cold Chain carrier with the
second /third medical team deputed to the accident site by them.
Adequate number of following items should be arranged and sent to accident site for the
purpose of handling dead bodies : Shrouds, Wooden Coffins, Polythene covers for dead bodies
& Dry ice.
207
They will withdraw from station earning for emergency purpose, vehicles and other needs.
28.9 Emergency Phone nos.
Annexure 16
28.10 Mobile Nos. Team A-1.
Annexure -17
28.11 Mobile Nos. Team A-II.
Annexure 18
28.12 Mobile Nos. Team B.
Annexure 19
28.13 Control Room
Annexure 20
28.14. Casualty, Hospital Control Room, Delhi
Annexure 21
28.15 Doctor‘s Over Delhi Division
S.No. Name Desgn. Phone No.
1. Dr. Man Singh CMS/DLI 9717631500
2. Dr. Divya palli ADMO/G&ODLI 9717631546
3. Dr. Supurna Sen Roy ACMS/DLI 9717631539
4. Dr. Inderjeet Kaur ACMS/DLI 9717631520
5. Dr. B.Panose ACMS/DLI 9717631548
6. Dr. Praveen Kumar ACMS/DLI 9717631549
7. Dr. Lata Dhan ACMS /DLI 9717631532
8. Dr. Neelam Kumari ACMS /DLI 9717631538
9. Dr. Vijay Kumar Verma ACMS / DLI 9717631531
10. Dr. Shashi. ACMS/ DLI 9717630520
11. Dr. Vandana DMO/ DLI 9717631529
12. Dr. Suresh Kumar Nagar Sr.DDS/ DLI 9717631552
13. Dr. S.P.Sharma DMO/ Ortho/ DLI 9717631542
14. Dr. Harsita ADMO / DLI 9717631514
15. Dr. Swati ADMO/ DLI 9717631534
16. Dr. G.S. Bhawana ADMO / DLI 9717631547
17. Dr. Herdesh Chawala ADMO/DLI 9717631523
18. Dr. Akansha ADMO/DLI 9717631551
19. Dr. R.K Jain Consulant(H)/DLI 9717630532
20. Dr. Arun Gupta Sr.DMO 9001197505
22. Dr. Sujata Rai ACMS /ANVR 9717631511
23. Dr. Daisy Rani ACMS/SSB 9717631528
24. Dr. Sanjay Kr. Mahato ADMO/ SSB 9717631527
25. Dr. D.K. Arora ACMS/DKZ 9717631516
26. Dr. Pranveer Singh ACMS/Dhoor 9717631502
28. Dr. Alka Nagpal ACMS/DKZ 9717631522
29. Dr. Suchi Subhash Sr.DMO/DKZ 9717631519
31. Dr. Vashishth Rai ADMO/TKD 8800969027
208
32. Dr. Sanjana Sinha ACMS //TKD 9717631530
33. Dr. Guddi ACMS/ROK 9729531511
34. Dr. Poonam J. Barla ACMS /P.Bagh 9717631525
35. Dr. R.K.Sabberwal ACMS //FDB 9717631518
36. Dr. Matangi .Jha Sr.DMO/DEE 9717631526
37. Dr. Anurag Yadav ADMO/ JHI 09729531536
38. Dr. Vandna ADMO/MTC 9717631541
39. Dr. Rohit Kundu ADMO/PNP 9717631540
40. Dr. Deepak Chaudhary CMP/SMQL 09760531510
42. Dr. Rakhi Jain ACMS/DKZ 9717631533
43. Dr. Deepika Gupta ACMS/Arya Nager 9717631545
44. Dr. P.K. Kesari Sr.DMO/GZB 9717631510
45. Dr. Madhulika Singh ADMO/Bhoor /GZB 9717631517
46. Dr Puran Mal Consulant(H)/SNP 9306253936
28.16 The List of Private Empanelled Hospitals over Delhi Division.
S
.No
Hospital Name Emp. With Specialty Phone No. validity
1. Artemis Hospital, Sector -51,Gurgaon,
(Haryana)
CGHS Multi Specialty 9810402797 18.06.2022
2. Asian Institute of Medical Science
Hospital, Faridabad.
CGHS Multi Specialty 9650099099 24.07.2022
3. Brahm Shakti Sanjivani Super
Specialty Hospital, Bahadurgarh
ESI
Multi Specialty 9034004074 01.11.2022
4. Fortis Escort Heart Institute and
Research Centre, Okhla, Road, New
Delhi.
CGHS Multi Specialty 9911544419 31.01.2021
5. Clear Medi Hospital & Cancer
Centre (A Unit of Family Health care
Hospital Pvt.Ltd)
CGHS Multi Specialty 9999393171 27.11.2022
6. Frank Institute of Medical Sciences
Hospital, Bahalgarh, Sonipat Rd.
Sonipat
ECHS Multi Specialty 9818036490 17.07.2022
7. Jaswant rai Super Speciality Hospital
Mawana Road MTC
CGHS Multi Specialty 9927200307 20.12.2022
8. Ganesh Hospital, Nehru Nagar,
Ghaziabad.
CGHS Multi Specialty 9811703747 30.05.2022
9. Ganga Amrit Multi Specialty
Hospital, Saharanpur Road, SMQL
NON-
CGHS
Multi Specialty 9015576159 07.05.2021
10. Gandhi Hospital Uttam Nagar Delhi CGHS Multi Specialty 9868520698 25.08.2022
11. Kalra Hospital, SRCNC Pvt. Ltd. Kirti
Nagar, New Delhi.
CGHS Multi Specialty 9891914141 01.07.2022
12. Mann Multi Specialty Hospital,
Subhash Road, Rohtak.
ECHS Multi Specialty 9996411777 07.06.2022
13. Max Super Specialty Hospital,
Patparganj, New Delhi
CGHS Multi Specialty 8826972555 09.10.2021
14. Max Super Specialty Hospital, Saket,
New Delhi.
CGHS Multi Specialty 8826972555 09.10.2021
15. Max Super Specialty Hospital,
Shalimar Bagh
CGHS Multi Specialty 9911582233 16.06.2021
16. Max Super Specialty Hospital,
Vaishali, Ghaziabad (UP)
CGHS Multi Specialty 9911582233 31.08.2022
17. Medanta the Medicity, Sector-38,
Gurgaon (Haryana)
CGHS Multi Specialty 9891776668 05.08.2022
18. Metro Heart Institute, Sector-16-
A,Faridabd (Haryana)
CGHS Multi Specialty 9810628963 27.04.2022
19. Metro Hospital & Cancer Institute CGHS Multi Specialty 9891177257 01.11.2021
209
Preet Vihar, Delhi.
20. Metro Hospital & Heart Institute,
Sector -11-12 Noida.
CGHS Multi Specialty 9810330761 30.06.2021
21. Narinder Mohan Hospital & Heart
Centre, Mohan Nagar, GZB
CGHS Multi Specialty 9312833281 25.08.2022
22. Niddan Hospital Murthal Rd. Sonipat ECHS Multi Specialty 9416015991 25.08.2022
23. Navin Hospital Vaishali GZB
CGHS Multi Specialty 8802035030 09.01.2022
24. Park Hospital, N.H. No.1, G.T.Karnal
Rd. Karnal
ECHS Multi Specialty 8447313605 09.08.2022
25. Park Hospital, N.H. No.1, G.T.Karnal
Rd. Panipat
ECHS Multi Specialty 8447313605 09.08.2022
26. Park Hospital, Chaukhandi, Keshopur,
Delhi
CGHS Multi Specialty 8447313605 09.08.2022
27. Park Hospital, Sector- 10, Faridabad CGHS Multi Specialty 8447313605 09.08.2022
28. Park Hospital, Sohna Rd. Sector -47,
Gurgaon.
CGHS Multi Specialty 8447313605 09.08.2022
29. Paras Hospital GGN CGHS Cardiology,
Orthopedic
Surgery
9205112870 06.04.2022
30. R.J. Super Specialty Hospital, Delhi
Rohtak Road, Near Rajesh Joon Office,
Bahadurgarh, Distt. Jhajjar
NON-
CGHS
Multi Specialty 8397988004 30.04.2021
31. Rajasthan Medical Centre Tohana ECHS Multi Specialty 9992389286 30.06.2021
32. Saroj Super Specialty Hospital Sector -14,
Extn. Madhuban Chowk, Rohini, New
Delhi.
CGHS Multi Specialty 9205985570 10.05.2022
33. Sarvodaya Hospital (A Unit of Anshu
Hospital Ltd.) YMCA Road, Sector-8
Faridabad.
CGHS Multi Specialty 7838858511 11.05.2022
34. Shivam Hospital, Unit of RR Hospital
Pvt. Ltd. Line Par Bahadurgarh.
ECHS Multi Specialty 9868647828 03.08.2022
35. Shanti Gopal Hospital Plot No.NH-1
Ahinsa Khand-II Indira Puram GZB
CGHS Multi Specialty 9311008383 17.09.2022
36. Sharda Hospital Greater Noida Pari
Chowk
CGHS Multi Specialty 7428292461 04.02.2022
37. Venkateshwar Hospital Sector-18A,
Dwarka, New Delhi
ECHS Multi Specialty 8826007191 17.08.2022
38. Valentis Hospital MTC CGHS Oncology
Chemotherapy,
9818813445 30.07.2022
39. Yashoda Super specialty Hospital,
Kaushambi, GZB.
CGHS Multi Specialty 9717491011 25.08.2022
40. Yashoda Super specialty Hospital, Nehru
Nagar, GZB.
CGHS Multi Specialty 9717491011 21.11.2021
41. Yashoda Super specialty Hospital, Nehru
Nagar, GZB.
NON-
CGHS
Multi Specialty 9717491011 29.05.2022
28.17 OUT SOURCED AMBULANCE UNDER MEDICAL DEPARTMENTOF DELHI DIVISION.
S.
No.
Name of the
Firm
H. Unit Monthly
Hired Rate
Duration Type of Vehicle
1 M/s Vivek
Travels
DKZ Rs52,869.37/- 30.03.2020
to29.03.2023
Maruti EECO
2 M/s Kailash
Ambulance
SSB Rs. 59,965.01/- 08.06.2020 to
07.06.2023
Tempo Traveller AC
3 M/s Vivek
Travels
Divl. Hospital
Delhi (Mobile
Van)
Rs. 66,340/- 05.12.2020 to
04.12.2023
Tempo Traveller AC
4 M/s New Muv for Rs. 43180/- 06.06.2019 to MUV
210
Yadav
Travels
Emergency
Duties
05.06.2021
5 M/s Kailash
Ambulance
TKD Rs. 62,444.44/- 14.02.2021 to
13.02.2024
Tempo Traveller AC
6 M/s Kailash
Ambulance
GZB/Arya
Nagar
Rs.50,009.40/- 28.12.2019 to
27.12.2022
Maruti EECO
7 M/s Kailash
Ambulance
GZB/Bhoor Rs.52,777.77/-- 01.01.2021 to
3112.2023
Maruti EECO
8 M/s Kailash
Ambulance
Divl. Hospital
Delhi
RS. 59988.25/- 12.03.2020 to
11.03.2023
Tempo Traveller AC
211
Chapter -29
ROLE OF OPERATING DEPARTMENT
29.1 SETTING UP OF EMERGENCY CELL
An emergency cell equipped with FAX, TV, Photostat Machine, Computer with
printer having facility will start functioning in control office and ADRM/OP (as
tabulated below) will be the emergency officer assisted by Sr.DOM as per tabulated
below:
Specific duties to be performed by Emergency Cell.
The Emergency Officer on duty will arrange for chronologically record of all
informations and instructions received from or given to site of accident and Head
Quarters in log book.
After the relief and rescue work is completed, winding up of the cell shall be decided
by DRM.
29.2 DISSEMINATION OF INFORMATION- INFORMATION CHANNEL
CASUALTIES
Medical department at site will relay the names of dead and injured their locations in various
hospitals etc. to the emergency cell at divisional office. List of dead and injured passengers
received from the site of accident or from the other control office will be immediately passed
on to the commercial branch for the information of the general public as well as arrange ex-
gratia payment as admissible.
DISPERSAL OF THE PASSENGERS
Commercial department at site will arrange movement of passengers who are not in the
casualty list in coordination with Operating Department.
By arranging Road transport.
Arranging relief trains in coordination with Operating Department.
ASSISTANCE REQUIRED
Assistance will be rendered to site of accident as and when required by each department at
site.
REGULATION OF TRAINS
Accident site Control Office
To attend Backup To attend Backup
DRM, ADRM/OP (In case more than one M/L is
blocked or passenger train is involved).
ADRM/Infra. If ADRM/Infra is going to site,
ADTM/Tech will be in control Office.
ADRM/OP (If one M/L is blocked). ADRM/Infra. If ADRM/Infra is going to site,
ADRM/Tech will be in control office.
Sr.DOM/G DOM/Chg. Sr.DOM/
Sr.DOM/Chg.
Sr.DOM/Chg./
DOM/M
212
Operating department of divisional office in consultation of headquarter office will arrange
regulation, diversion and termination of passenger, mail/express as well as goods trains, and
will be advised to sister divisions.
RELIEF AND RESCUE OPERATION
Emergency cell at divisional office will monitor the movement of medical relief trains,
accident relief train, breakdown cranes and labour specials to the site of accident.
In case, medical relief train, accident relief train and breakdown cranes are arranged from
adjoining Railway or Division, the emergency cell will monitor their movement.
The requirement shall be requisitioned by the concerned officer of different department in
emergency cell to the emergency officer or his nominated officers.
Arrangement of wagons for loading Engineering materials, for movement of labour and any
other resources as required for the site of accident shall be made by the Engineering branch to
the emergency officer and their movement to the site will be arranged by the emergency cell.
Similarly, on demand by Mechanical branch, ARTs and other breakdown material will be
moved from the adjoining division/railway.
On demand by Medical branch by any special trains for movement of injured passengers, the
same shall be arranged by Emergency cell. The commercial branch will place demand of
special trains for movement of relatives and survivors from and to the site of accident. When
such movement is arranged, the commercial branch will advise public directly.
Assistance from defence, Navy, State governments should be coordinated by the Emergency
cell, where required. BSNL Phone no. are in Annexure-A
29.3 DIVERSION/ CANCELLATION OF PASSENGER TRAINS.
Diversion/ Cancellation and short termination of passenger trains will be done by the
Emergency cell in consultation with headquarter office.
Running of passenger specials for carrying relatives to the site of accident and for carrying
the survivors from the site of accident will be arranged and closely monitored by the
Emergency Cell.
Movement of relief special trains for CRB/GM/DRM and other branch officers and staff for
the site of accident as required, should be arranged promptly and its running should be
monitored closely.
29.4 ARRANGEMENT AT SITE
In view of the requirement of shunting etc. the site and at adjoining stations, Traffic Inspectors
should also be deployed round the clock in shifts at site and at adjoining stations, they will
work in consultation with Emergency cell and officer-in charge at site. ,
Following updated contact Numbers i.e. DoT, Railway Phone and Mobile Numbers pertaining to
Operating Department are being sent for wide publicity at the time of disaster.
Annexure 22
Duties of the Operating Department in HQ are given in Chapter 11, under the heading ―Disaster
Response – Co-ordination Centres‖.
213
29.5 ACTION BY SECTION CONTROLLER-: i. He should record the time of accident, Kilometer, Casualties, damage to stock,
assistance required
ii. medical van, ART with or without crane.
iii. Advise Dy. CHC (Coaching) and (Goods), controlling station, T.I. of the section and
railway doctor of the nearest station/station where ARME are located.
iv. Stop movements of trains in the affected section.
v. Ascertain which lines are clear.
vi. Keep room adjacent station for movement of medical van, ART and for marshalling
crane etc.
29.6 ACTION BY Dy. CHC (COACHING):
i. He will ring the accident bell and advise Power controller, MTS, TXR control, TLC,
TPC, Commercial Controller advising their branch officers and for turning out
medical van, ART etc.
ii. Advise Railway Doctor where medical van is located and also Sr.DMO, CMS.
iii. Advise nearest civil and army hospital, fire brigades etc.
iv. He will ensure turn out of medical van and ART without any delay and see these are
not held up en route. Topmost priority should be given for moving the Medical Van.
v. He will ensure that relief, train arranged for clearing stranded passengers is given
overriding priority in running. Every effort should be made to minimize the travel
time of the affected passengers. It must also be ensured that other passenger trains
which have been distained due to accident are given due priority in running.
vi. Advise the station concerned for drinking water, tea and snacks.
vii. Open a log book as per prescribed proforma with the assistance of Trains Clerk/WMI
with complete details of movement of medical van, ART, movement of officers,
progress of work at site as relayed from the site etc.
viii. Advise Emergency/ H.Q. about the full details of the accident as per proforma already
available along with the list of dead and injured.
29.7 ACTION BY Dy. CHC (Goods) :
i. Arrange power & crew for medical van and ART in consultation with PRC/TLC.
ii. Advise Sr. DOM, DRM/ADRM, Sr. DOM/G, Sr.DSO, ADSO, DOM, AOM/CHG,
iii. Arrange for power and crew for trains in consultation with PRC/TLC in which
stranded passenger are to be carried.
iv. Arrange for material and labour Specials.
v. Regulation of goods trains.
vi. Arrange for power in consultation with PRC and TLC for trains diverted.
29.8 ACTION BY CHC (INCHARGE):
During night hours CHC punctuality will be deputed to work as CHC (Incharge) in
case of accident, where as during day CHC (Incharge) will see that-:
i. Ensure that medical van and ART have been dispatched to the site of accident and are
not held up en route.
ii. He should make arrangements of trains for carrying stranded passenger and clearance
of passengers held up at other stations.
iii. Ensure that all concerned officers have been advised.
iv. Plan for regulation of passengers, mail/ Exp. Trains cancellation diversion,
termination short of destination in consultation with Sr DOM.
v. Enquiry offices at important stations are kept advised about the revised timings and
the changes in schedule of train service.
vi. Alternative route should be explored for movement through yard and plan made out
for additional staff for piioting etc. in case coaching lines are blocked.
214
29.9 ACTION BY Sr. DOM:
i. Ensure that medical van and ART reach the accident site without any detention en
route.
ii. Plan for trains of the transport of stranded passengers at site and clearance of
passengers held up at other stations.
iii. Plan for regulation of passenger, mail/Exp. trains, cancellation, diversion, termination
short of destination in consultation with CPTM.
iv. Check that information regarding passengers dead, sustained injuries-grievous &
simple is duly verified by Railway Doctor and approved by senior most officer at the
earliest.
v. Details of the dead, injured -sustaining grievous or simple injury regarding originating
and destination station, ticket No- hospital to which sent for treatment and also
particulars of next kith and kin to be obtained from the site and relayed to Emergency
Control, COM/G.
vi. He will also advise CRS in case CRS can be approached on phone before CSO can
contact. However, CSO will still advise CRS in any case.
29.10 ACTION BY Sr. DOM/G:
i. Attending the accident site in case of accident in the station yard Where prima facie
cause of the accident is on account of operating staff or where operational work needs
to be co-ordinated.
ii. In other cases, attending the divisional control in case of accident and ensuring
periodic relay of information to the Emergency Control (Central Control) at the Head
Quarter Office regarding rescue, relief and restoration works at the accident site.
iii. Coordinating and monitoring the timely turning out of ART/ARME/Tower
Wagon/Material train/Engine etc. and its reaching the accident site/adjoining station
without en-route detention. Planning for efficient movement of ART, engine, tower
wagon, etc. between site and adjoining station for quick restoration.
iv. Ensuring marshalling of ART crane {as per requirement of site incharge official)
before it reaches the accident site.
v. Coordinating with the accident site incharge to ensure quick clearance of front and
rear portions of the affected train from the site.
vi. Obtaining the following details from the site and relaying the same to the Emergency
Control: Details of the dead, injured-sustaining grievous or simple injury, their
originating & destination stations, ticket no., hospitals to which sent for treatment and
also particulars of next kith & kin. Checking that information regarding passengers
dead, sustained injuries-grievous and simple is duly verified by Railway doctor and
approved by the senior most officer at the earliest.
vii. Any other duty that may be assigned by the competent authority relating to the
accident.
215
Chapter -30
ROLE OF SAFETY DEPARTMENT
30.1 Duties of Safety Control:
Safety control will work under direct control of Sr.DSO and execute the instructions
issued by him time to time.
On receiving of information from Dy.Chg or on hearing accident bell, on duty staff in
safety control will immediately collect information regarding derailment and inform to
Sr.DOM, Sr.DSO, Sr.DOM/G, ADSO and Safety Counsellor (Diesel) and civil
defence instructor.
If information is received from sources other than Traffic dept., on duty staff in safety
control will inform immediately to Dy.Chg /SCNL for appropriate action/protection.
On duty staff in safety control will monitor all the activities like relay of information
to SSE/ART, shunting of ARME/ART, movment of ARME/ART/Crane etc.
On duty staff will maintain log in safety control including time of arrival of officers in
emergency control till restoration is over.
On duty staff in safety control will relay the recorded messages to all concerned
department for better co-ordination.
30.2 Movement of Officers & Staff:
In case of major accident, follwing arrangements to be followed:
Accident site Control Office
To attend Backup To attend Backup
Sr.DSO ADSO ADSO AOM/Chg./I
30.3 Action by Safety Department: Sr, DSO along with safety counsellers shall reach the site either by ART/ARME or
any other faster mode of transport. He will inspect the site and preserve the clues for accident
enquiry.
i. He will ensure that the photographs/video-graphs of the site are taken.
ii. He will co-ordinate to collect speedo graph, data logger, statements of crew
etc.
iii. To assess and see whether the assistance called for will prove adequate or not.
iv. To keep a sharp eye on the clues so that these are not disturbed.
v. To coordinate in restoration activities with specific stress on efficient and
quick placement of Breakdown crane, Medical van and other shunting
movements.
vi. To depute safety counselors to pursue fair and timely preparation of joint note.
vii. To communicate log of events from site to CNL office.
viii. Obtaining statements of concerned staff and confiscation of relevant records
and speedographs, MV-5, and vehicle summary etc.
ix. To coordinate with operating officers in obtaining Traffic, Power and Engg
blocks, as per requirement, at the earliest.
x. To proceed to the site of accident by first available means.
xi. He should preserve the clues.
xii. Ensure that front and rear portions of the affected train are cleared from the
216
site.
xiii. Marshalling of the crane before the ART reaches site.
xiv. Ensure measurement of track, rolling stock, power, in prescribed proforma and
as per prescribed procedure.
xv. Ensure that evidence of train staff, station staff and public are taken on the
spot.
xvi. Address of passengers, who are willing to give statements later, should also be
obtained.
xvii. The damaged vehicles should be kept for Inquiry and not sent away.
xviii. Plan for efficient movement of ART, engine, tower wagon, etc. between site
and station for quicker restoration.
xix. Ensure that the log diary at the accident site is maintained properly with full
details.
xx. He should produce public witnesses and advise S.P. and D.M. in time, in case
of CRS Inquiry and should, accordingly, issue press notification in local press
when advised by CSO.
30.4 Duties of Safety Counsellors: They will assist Sr. DSO in the following activities.
SAFETY COUNSELOR (TRAFFIC)
He will move to the site of accident by the first available means promptly and collect
all relevant information at the site of accident and arrange preservation of clues.
He will ensure correct marshalling of the crane
He will ensure evidence of Train Staff, Station Staff and public on the spot who are
willing to give statement or later.
He will co-ordinate to get joint observations of panel, other observations related with
accident.
He will assist in keeping liaison with safety control and any other duties given by Sr.
DSO.
He will ensure that the log diary at the accident site is maintained properly with full
details.
SAFETY COUNSELOR (C&W)
He will immediately proceed to the site of accident along with ART and arrange
photographs at the site from the Video Camera kept in the ART and thereafter ensure
quick relief operation at site and preserve other relevant clues at site.
He shall make thorough inspection of the accident involved coaches, wagons and
assist Sr. DSO in finding out the probable cause of the accident.
He will take down the PRD particulars of the derailed wagons & coaches.
He will check the validity of brake power certificate of the accident involved train and
also seize the same.
He will ensure that Stock readings are measured as per Accident Manual, if warranted.
Any other duties assigned by Sr. DSO.
SAFETY COUNSELOR (ENGG.)
He will also reach the site of accident by the quickest means and ensure that P-Way
readings are taken as per Accident Manual, thereafter, ensure quick restoration of
traffic. He will proceed to site along with ART/Medical Van.
He will ensure that the joint observations / measurements of the track are taken in the
standard Performa as per the accident Manual.
He will ensure that proper sketch of the accident site is prepared and jointly signed.
217
He will inspect the site and also go through the track observations and measurements
and will assist Sr. DSO in ascertaining the probable cause of the accident.
He will seize the gang diaries, gang chart, curve register and other related documents
from the concerned PWI.
He will note down on the spot statement of the P. Way staff working at the site, if any,
at the time of accident.
SAFETY COUNSELOR (S&T)
He will inspect the accident site, particularly, if points and crossing & signal gears are
involved and will assist Sr. DSO in ascertaining probable cause of the accident. He
will ensure that joint observations of cabin/panel are taken.
He will collect the details from the site & communicate the same to the HQ safety
control.
In case of accident in station yard and on points, he will note down the gauge position
of the points and all levers/push buttons in the ASM rooms along with traffic
inspector/SS of the station.
He will ensure that the communication between the site and the control is arranged at
the earliest.
He shall also ensure that the site telephone is manned by responsible S & T staff to
assistance in making cails.
Any other duties assigned by Sr. DSO.
He will perform duties of Safety Counsellor (Diesel) in his absence.
SAFETY COUNSELOR (Elect.)
He will obtain the statement of Crew & Guard and obtain all relevant information
about the engine and the crew involved in the accident.
He will note down the bio-data of crew of the accident involved train.
He will also get hold of speedometer-graph of the engine of the accident involved
train jointly along with other supervisors.
He will also take charge of engine repair book in case of derailment of locomotive or
pasanger train envolved.
He will arrange breathalyzer test and blood test of the crew, if so warranted.
Any other duties given by Sr. DSO.
SAFETY COUNSELOR (Diesel)
He will man the safety control and monitor /Co-ordinate all the activities.
He will obtain the Bio-Data and all relevant information about the engine and the crew
involved in the accident.
He will also get hold of data-logger, voice data logger, simulation and other related
documents/records from the concerned control.
He will co-ordinate with other supervisors at site to relay the information.
He will make SMS template (SIMS if required) containg all the detail for onwards
submission to Hq.
Any other duties given by Sr. DSO.
He will perform duties of Safety Counsellor (S&T) in his absence.
30.5 SECTIONAL TRAFFIC INSPECTOR (At Site)-
He shall ensure that the joint measurements of the track, wagons/ coaches, cabin, and
are taken and recorded.
He shall ensure that speedometer graph of loco is taken out jointly and seized.
218
He shall seize all train passing record of station.
He will take statement of the ASM on duty, Cabinman and any other operating staff
on the station, related with the accident.
He will keep liaison with control and ensure proper reception of ARME and ART at
site and also ensure that all necessary shunting required to be done at site or at station
is done smoothly in the minimum time.
Any other duty allotted by Sr. DSO and Operating officers at site.
30.6 CUG NUMBER OF SAFETY DEPARTMENT
Annexure 23
219
Chapter – 31
ROLE OF CIVIL DEFENCE VOLUNTEERS
31.1 Background
The Civil Defence Policy of the Government of India till the declaration of emergency
in 1962, was confined to making the States and Union Territories conscious of the need of
civil protection measures and to ask them to keep ready civil protection plans for major cities
and towns under the Emergency Relief Organisation (ERO) scheme. Chinese aggression in
1962 and Indo-Pak conflict in 1965 led to a considerable re-thinking about the policy and
scope of Civil Defence. As a result, the Civil Defence Policy as it exists today, was evolved
and Civil Defence legislation was enacted in the Parliament in 1968. The country was
subjected to further hostile attacks from Pakistan in December, 1971 when the Civil Defence
Organisation acquitted itself commendably.
Due to technological advancement in last few decades the environment of the globe
has undergone a significant change. The climate change is resulting into many natural
disasters with increasing frequency and the changed socio-economic and political scenario
has resulted into new emerging challenges to internal security threats. To meet the challenges
of the day, the Civil Defence Act was suitably amended by the Civil Defence (Amendment)
Act, 2009 by Notification No.3 of 2010, to include the disaster management as an additional
role for the Civil Defence Corps, while retaining its primary role.
31.2 Major Tasks of Civil Defence
To make sure that the public is warned of danger and provided with instructions on
how to avoid hazards.
Advice people to protect themselves by either evacuating the area or remain and take
shelter.
Organizing immediate relief to the survivors.
Support emergency services
Rescue operations
Firefighting
Law enforcement
Medical care
Public works repair
Provision of voluntary Food, Shelter and Clothing.
Assist in recovery operations
Clearance of Debris
Restoring utility services
Managing relocations centers
31.3 ACTION BY CIVIL DEFNCE
As per DM Act 2005, it is mandatory for NDMA to ensure Civil Defence
Preparedness for disaster Management. In the light of Section 10(p) of DM Act 2005, i.e. to
promote general education & awareness related to disaster management, suggested roles of
Civil Defence in various phases of disaster are enumerated below for information and
necessary action.
Pre-disaster
a) Educating the Community
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Taking a lead role in spreading public awareness about the various kinds of disasters
and possible community responses to them.
Educating/training the people at grass-roots level in vulnerable areas as a part of
community capacity building to respond to any disaster situation.
Liaising with print and electronic media for regular publicity of civil Defence
activities, including utilization of local TV channels to conduct discussion, debated,
etc., on civil defence.
Holding regular mock drills, exercises and rehearsal of civil defence activities, to
generate public interest.
Preparing publicity material, literature and brochures about Civil Defence and
distributing these in events related to Civil Defence.
Organizing public functions to honour persons who have contributed to the Civil
Defence cause by participating in its activities.
b) Civil Defence Awareness in Schools
Taking guest lecturers in schools, holding demonstrations, showing films, visits to
Civil Defence establishments, etc.
Holding camps for students to provide them basic training in skills for Civil
Defence/Disaster Management.
c) Sensitizing Government Servants
Holding seminars and workshops in government departments to sensitize government
servants at various levels about Civil Defence functions and their role in a disaster
scenario.
Identifying suitable personnel in local government offices, in consultation with the
Head of Office, and sponsoring them for various courses in Civil Defence.
Maintaining a record of ‗trained government servants‘ and keeping in regular
communication with them to ensure their constant association with Civil Defence
activities.
Developing resource personnel particularly in those government departments which
would not be directly involved in any Disaster Management effort, since officials of
police, health, supplies, revenue, etc., may not be available to Civil Defence in the
event of a disaster.
During Disasters
The Civil Defence organization should enhance its capacity to act as first responder to
any disaster situation with the help of its volunteers at different levels. It should have its own
‗Quick Reaction Teams‘(QRT) of volunteers with pre-designated roles and responsibilities,
based on vulnerability and quick mobility to respond to any disaster situation. The QRT
should also have its communication network to keep in touch with the Civil Defence control
room on real-time basis for reporting about its actions and getting instructions from the
control room.
After initially responding to the disaster with its own and locally available resources
of police, etc., the Civil Defence may integrate itself with the Disaster Management efforts
launched under the aegis of the state/DDMA. It may deploy its personnel, volunteers and
other material resources such as communication equipment, Disaster Management vehicles,
etc., in consultation and coordination with other agencies. In particular, the Civil Defence
organization can supplement the government efforts during and after a disaster, in the
following areas:
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Assisting in taking precautionary measures whenever any advance warning is received
about any
Natural disaster.
Helping in evacuation of population to less vulnerable areas depending on the nature
of disaster.
Launching search and rescue operations.
Providing first aid to injure and transporting them to medical centres.
Setting up ‗Information and Guidance Centers‘ for providing information regarding
missing persons,
injured, etc., and also information about the nature of facilities and assistance available
to affected people
Participating in distribution of relief material to affected people.
Assisting police/traffic police in ensuring smooth movement of emergency vehicles in
the affected areas.
Helping the local administration in assessing the extent of loss to life and property.
Training Infrastructure in States have been upgraded
Disaster Awareness Training is to be conducted.
31.4 Mobilization of Civil Defence Volunteers during disaster
As soon as DCDI gets information about the disaster, he shall move towards accident
site by first available means of transport alongwith other availalble volunteers.
All the other civil defence volunteers shall move towards site as soon as they get
information from DCDI towards accident site by first available means of transport and report
to Sr.DCDO, ADCDO or DCDI.
All the civil defence volunteers shall be deemed spared to attend accident site and no
one shall wait for instructions from their branch officials as and when required by the
Sr.DCDO during accident /disaster.
31.5 CUG NUMBER OF SAFETY DEPARTMENT
Annexure 24
222
Chapter – 32
DUTIES OF PERSONNEL DEPARTMENT
32.1 As and when information is received regarding train accident Envolving injury to Railway
men, a team of nominated Personnel Inspectors as well as Welfare Inspectors of the division
in consultation with DPO/Sr. DPO will plan for action.
i. Sr.DPO will proceed to accident site along with all Welfare Inspectors. ii. Welfare inspector should be posted round the clock in shift duty to look after the welfare of
the injured persons in the hospital.
iii. WLI should ensure that passes are issued to the relatives and escort of injured for visiting
them in the hospital and taking them back home.
iv. Issue complementary return journey passes for escorting injured and taking them back home.
v. He will take the list of injured Railway men and will co-ordinate for providing necessary
medical facilities.
vi. He will coordinate the arrangements required for transportation of the dead bodies of Railway
men to their families/native place.
vii. He will arrange necessary payments e.g. funeral advance, ex-gratia etc. to the family of the
deceased Railway men.
viii. He will visit the family of the injured /deceased Railway man for solace and any other help
required.
ix. Sr. DPO/DPO shall depute welfare inspectors to assist the DMO in taking down the name
addresses of the dead and injured and in shifting them to the hospital. Welfare Inspector
should also be deputed to the hospitals where the dead bodies or injured have been
transferred. Such information should be passed on to Sr. DCM by quickest possible means.
He will visit the family of the injured/deceased Railway men for solace and other help
required.
x. He will coordinate with the Railway Officer at site for any other work assigned to him.
xi. Manning of personnel branch counters in CAC and discharge duties listed out for those
counters.
xii. In addition to above, a team of scout & Guide under the leadership of his Master will also be
redeployed on the spot where incident took place for rescue operations.
32.2 LIST FOR NOMINATED PERSONNEL & WELFARE INSPECTORS
Annexure 25
223
Chapter - 33
ROLE OF SECURITY (RPF)
33.1 DUTIES OF SECURITY (RPF) CONTROL
As soon as Control Room gets information from Section Control/site, he will pass the message
to Railway Board Control/ Zonal Control/Senior officers as tabulated, and will inform about
the gravity of the accident. He will also inform the local authorities, GRP & concerned Police
Thana.
On receipt of first information about any accident/incident from Control Room, the nearest
RPF Post/Out Post Incharge with maximum available man power and equipment within the
shortest time will leave to the site of accident/incident and flash message to his counterpart of
Civil Police/GRP, superior officer and control room.
On reaching the spot of accident, he will immediately give information about the position at
the site to the control.
33.2 Movement of Officers & Staff:
Sr. DSC/DSC will move to the site by fastest available mean of transport and ASC will come
to the control as tabulated below:
Accident site Control Office
To attend Backup To attend Backup
Sr.DSC DSC DSC ASC/Hq.
Disaster Management group will proceed along with ART Special.
The following equipment has to be carried with the Disaster Management Team and
the concerned Post Incharge.
Torches (1 per person) and dragon light.
Nylon rope (1/2 KM) and poles for segregation the affected area.
Loud hailers (4) for making announcements.
Stretchers (5) and first-aid equipment in case of accident of passenger train.
Wireless set for inter communication.
Camera for photography the scene.
Video recording of rescue and salvage operations and connected administrative
arrangements.
33.3 Main function of the security Department can be broadly classified:
Co-ordination with GRP and local police.
Crowed management.
Protection of Luggage.
Protection of Railway property.
33.4 Liasion with civil Police:
In case of sabotage, laison with local Police & officials of district Administration and
get early clearance.
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Clearance should be obtained as expeditiously as possible for starting restoration
work.
Additional manpower should be requisitioned from local police officials and district
administration for purpose of crowd control.
Examption should be obtained from SP of the district for waiving of forrnailtes of post
mortem of dead bodies.
Obtain assistance from GRP and Local Police as when required.
33.5 Crowd Management:
The first problem at an accident site is that -- crowd carrying out any kind of rescue
and relief opration become next to impossible due to crowd, Railway man who try to
undertake any kinds of rescue and relif work become victims of mob fury.
Cordon of the site and prevent unauthorized entry of outsiders.
Segregate the area of accident by pulting up tempory barriers using nylon ropes or any
other make-shift device available at the sceen so that outsider do not disturbe the site
or hamper rescue operation.
These barriers should be at quite same some distance away from the track, so that
UCC, CAC and LCCs are inside the coordinate of area.
Provide barricade and ask for additional force to control crowd during VIP visit.
33.6 Protection of Luggage
Protection unclaimed luggages of passengers till these are duly taken over by
commercial departrnent for safe custody.
Unclaimed luggage of passenger should be isolated and atacked coach wise, with
proper lebelling indicating coach no from which recovered.
Baggage of passengers will be isolated and protected till they are handed over to the
claimants or taken over by the Railway authorities.
All such unclaimed Should be Drotected till they are handed over to claimants
oritaken over by commercial department.
These should be stored in separate room coach wise so that it is easy for relatives to
identify.
33.7 OTHERS ACTION AT SITE:
On reaching at the site the senior most officer will assume control and immediately start the
following action:-
RPF personnel should respond to any call for assistance to rescue victims and transport them
to the nearest hospital. A record of causalities sent to hospital should be maintained.
If possible, the cabin number inside the coach should also be indicated.
Hourly strips will be sent by the officer at the scene of incident to the Divisional/Zonal
Control Room giving the latest situation.
The following Unit be contacted by the Site In charge or control as per list given below :
Type of Disaster Incident Commander could be
Fire Chief Fire Officer
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Earthquake Seismologist
Cyclone Meteorologist
Bomb Blasts Local Police/Military Expert
Gas Tragedy Bio-expert
Flood Engineer-in-Chief, State/Railway.
The phone numbers of the same be procured by Inspector/Security Control Room.
A temporary RPF Assistance Post (Shed or tent) with proper Board would be established at a
conspicuous location so that people needing help can approach the RPF.
The senior most officer available at the scene of incident will also ensure proper
documentation about the number of persons injured or dead, giving their identity and
addresses, if available. In case the friends or relatives of the injured/deceased make any
queries they should be properly guided.
At stations provided with panel interlocking the position of switches and indications of the
signal points and track circuits should be jointly recorded preferably by two officers (or two
subordinate) of different branches and the relay room should be sealed immediately by them
and the key kept in the safe custody of S.M or any other responsible official present at the site
of accident.
Provide security for the cash withdrawn for payment of ex-gratia by the Commercial
Department.
Site Incharge will co-ordinate with GRP/Civil Police to get the clearance certificate. In case
of major accident golden hours should not be wasted for police clearance, as per Railway
Board‘s instructions
After the accident and clearance of the track local RPF Post Incharge will make further
security arrangement till the disposal/clearance of Railway property lying there.
33.8 Protection of Railway Property
i. Protect Railway consignments/goods/parcel till these are duly taken over by
commercial department and dispatched to nearest station for proper disposal.
ii. Guard perishables goods till they are auctioned of at site or till they are dispatched to
nearest station or being auctioned.
iii. RMS consignments on the train should be shifted to school building for safe custody
till postal authorities come and take over the custody.
iv. Provide security for the cash withdraw for payment of ex-gratia by the commercial
department.
v. Preserve all clues and evidence regarding probable cause of the accident and ensure
that these do not get disturbed.
vi. Ensure that no Railway staff tampers with any track fittings or rolling stock part.
vii. Any body found moving under suspicious circumstances should be questioned.
viii. No Railway staff should be allowed to move about near the accident site with loose or
piece meal equipment.
The senior most RPF officer available at the site will assume control and immidiately
start the following action.
Segregate the area of incident by establishing temporary barriers by use of nylon ropes
226
or any other make shift device available at the scene so that outsider do not disturb the
site or hamper the rescue operation.
Baggage of dead passenger isolated and protect till they are handed over to claimants
or taken over by the Railway authorities.
RPF Perssonel should respond to any call for assitance to rescue victims and transport
them to the nearest hospital.
A record of casualties send to hospital should be maintained. Hourly strips will be
send by the officer at the scene of incident to the divisional control room giving the
latest situation.
A temporary RPF assitance post (shed or tent) with proper board would be established
at a conspicous location so that people needing help can approach the RPF.
The senior most officer available at the scene of incident will also ensure proper
documentation about the number of persons injured or dead, giving their identity and
address, if available. In case the friends or relatives of the injured/deceased rnake any
queries they shouid be property guided. Provide security for the cash withdraw for
payment of ex-gratia by the commercial department.
33.9 Disaster Management Team of RPF of DLI Division-
Annexure 26
33.10 RPF Disaster Management of DLI Division with their specific duties and
responsibilities.
S.No. Name Rank Place of
posting
Duties /Responsibilities
1 Manoj Kumar IPF/Team Incharge
Sr.DSC/Res./W Supervision of action DM team
and coordination
2 Prachi SI NDLS Documentation of baggage
belonging to dead passenger and
unclaimed baggage and
supervision of baggage security
team.
3 Lalit Kumar SI NDLS Documentation of injured/deceased
and supervision of medical
assistance team.
4 Minakshi SI DLI/M Documentation of site evidence
and supervision of photography/
video recording team.
5 Vikash Kumar Constable NDLS
6 Ashish Kumar Constable NDLS
7 Amit Kumar Baliyan Constable DLI/M
8 Sandeep Kumar Constable DLI/M
9 Uttam Kumar ASI NDLS Baggage security(baggage
belonging to dead passenger and
unclaimed baggage 10 Deewan Singh HC DLI/M
11 Manoj Kumar -II Constable NDLS 12 Jogender Singh-II HC NDLS Medical assistance
13 Mohipal Singh HC NDLS 14 Dharampal HC DLI/M 15 Pyar Singh Panwar HC NDLS 16 Mukesh Kumar
Meena Constable NDLS
17 Sonu Constable NDLS 18 Sanjay Constable NDLS
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19 Ram Kishore Meena HC DLI/M Temporary RPF assistance post
20 Md.Hashim Constable DLI/M 21 Deepak Kumar HC DLI/M 22 Ram Singh Saini Constable NDLS Photography/video recording
23 Dan Singh Rawat Constable DLI/M
33.11 RPF/GRP Station/Thana/Post at Stations:
Annexure 27
(C) Territories of RPF Post
S.No. RPF/Post Territories
1 RPF/Post/NDLS From Km. No. 1535/15 Tilak Bridge Station to NDLS End signal
Pf.No. 01 to 16 Delhi end, Circulating area Pahaganj side, Ajmeri
gate side parcel office and circulation area and Shatabdi complex
New Delhi.
2 RPF/Post/DLT From station DLT to KM no. 1539/34 DLI side and KM. No.
1/1003 DKZ side.
3 RPF/Post/DKZ DAL section Km.No. 24/8 to Km.No. 27, Main Line DUK section
Km.No. 4/20 to 28/18.
4 RPF/Post/DEE From DKZ side Km. No. 3/1 to PTNR side Km. No. 4/7.
5 RPF/Post/PTNR From PTNR to Rampura side Km.No. 19/20 to Km.No. 7/15-
16,PTNR to DRSQ side Km.No. 19/20 to Km. No. 14/119,
Anandparvat Bridge to DEC side KM.No. 4/24 to 11, from
Anandparvat Bridge to Rampura Km.No. 4/24 to 7/15-16
6 RPF/Post/DEC From station DEC to Km.No. 11 PTNR side and Km.No. 26 GGN
side.
7 RPF/Post/SSB DAL section from Km.No.21/32 to Km.No.24/06, Rampura Gate
to mangolpuri from Km. No. 7/02 to Km.no. 14/00, Mangolpuri to
Ghewara border from Km.No.14/00 to Km.No. 26/04.
8 RPF/Post/ROK Rohtak to jasiya from Km.No. 00/01 to KM.No. 21/00, BGZ to
JNA outer from Km.No. 26/04 to Km.No. 99/09, ABO to Gokal
garh from Km.No. 00/01 to Km.No. 80/00.
9 RPF/Post/JHI JNA to DTN from Km.No. 101/52 to Km.no. 175/64, JHI toASN
from KM.No. 00/01 to KM.No. 59/34, NRW to PHWR from
Km.No. 00/01 to Km.No. 61/28
10 RPF/Post/JHL Main Line from Km.No. 175/64 to Km.No. 295(C) Cabin
Bhatinda.
11 RPF/Post/ANDI From KM.No.04/20 SZM Side KM.No. 28/20 SPN side and Km.
No. 27/13 ANDI to Km No. 24/06 DBSI side.
12 RPF/Post/SNP From Narela to Bhodwal Majari Km.No. 28/22 to Km.No. 65/00.
13 RPF/Post/PNP Panipat-Delhi-Ambala section Km.No. 65 to Km.No. 189/3,
Panipat – Rohtak section from PNP to Km. No. 69/10-11, Panipat
–Jind section from PNP to Km.No. 54/58, Kurukshetra – Narwana
section from KKDE to Km.No. 61/28
14 RPF/Post/KKDE From KKDE station to Km. No. 139 Amin side, Km.No. 189
Mohari side and Km.No. 61/8 Pehoya Road side.
15 RPF/Post/GGN From GGN station Km.No. 26 to Km.No. 79 Rewari side.
16 RPF/Post/DLI(M) From DLI station to Km.No. 1539/34 Sadar side,Km.No. 04/08
DKZ side and Km.No. 02/05 Delhi Sahadra side.
17 RPF/Post/NZM From NZM station to Km.No. 1525/11 TKD side, Km.No.1530/30
New delhi side, Km.No. 1/41 Delhi Safdarjung side.
18 RPF/Post/ANVT From Yammuna Bridge Km.No. 0/6 to Chandra Nagar Halt
Km.No. 9/6 including Anand vihar Terminal.
19 RPF/Post/NWL From New washing line to Km.No. 1530/30 NZM side, Km.No.
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1525/10 NDLS side and km.No.7/34 GZB side.
20 RPF/Post/DSA From DSA station to km.No. 16/20 Hindon side, Km.No. 09/06
Chander Nagar halt side and Km.No. 33/00 Noli side.
21 RPF/Post/DSJ From DSJ station to Km.No. 14/18 Bara Square side and Km.No.
01/41 Lajpat Nagar side.
22 RPF/Post/TKD From TKD station to Km.No. 1515 Faridabad side and Km.No.
1525 Okhla side.
23 RPF/Post/PWL From Ballabhagarh station side to Km.No. 1500 toward
Km.No.1479/13-15 Agar side.
24 RPF/Post/FDB From Faridabad station to Km.No. 1515 Tuglkabad side and
Km.No. 1479/13-15 Agar side.
25 RPF/Post/GZB From Ghaziyabad station to Km.No. 16/20 Sahibabad side, Km
No. 21/5 New Ghaziyabad side, Km.No. 136/10 hapur side and
Km.No. 1628/11 Dadri side
26 RPF/Post/NOLI From Shahadra side Km.No. 4/5 Shmli side to 35/05.
27 RPF/Post/SMQL From Bagpat side Km.No. 35/5 to Km.No 150TPZ, km.no. 176/5
Shaharanpur side to 172/13-14 Nagal side.
28 RPF/Post/MTC From Meerut Km.No. 21/5 Ghaziyabad side and Km.no. 92 sakauti
Tanda side.
29 RPF/Post/MOZ From Sakote outer Km.No. 92 to 172/13-14 Tapri side.
(D)Territories of GRP Thana
S.No GRP /Thana Territories
1 GRP/Thana/NDLS NDLS station to sadar station outer sadar side, Up to pragati Maidan station – NZM side, up to Yamuna bridge –GZB side.
2 GRP/Thana/Subji Mandi
DLI side Km.No. 2/10 near Pulmithai bridge to ANDI side Km.No. 4/20, Pulbangas up to Narela Km.No.28/20
3 GRP/Thana/DEE DKZ Km.No. 1/50 PTNR Up to Pulbangas KM.No. 5/40A, DKZ Km.No. 1/50 to Ghewra km.No. 36/13-14.
4 GRP/Thana/ ODRS From Dli station towards sadar station up to sadar railway station west end platform, towards DKZ station up to Hindurao metro station, towards Shahadara station up to Vivek Vihar.
5 GRP/Thana/AVRS From Yamuna bridge to Maharajpur fly over.
6 GRP/Thana/ROK From ROK station JHNA side up to Km.No. 32, JHI side up to KM.No. 92/13, Bhiwani side up to Km.No. 25/3,BGZ side up to Km.No. 57/13.
7 GRP/Thana/JHI Main Line Quila Zafargarh Km.No. 92/12-13 to Kalwan Km.NO. 181/11-10, Branch Line Nawana Km.No. 160/54 to Gurthali Km.No. 14/00, JHI Km.No. 127/06 to karsindu Km.No. 46/07, Pandu Pindra Km.No. 09/04 to BhamBhauwa Km.No. 28/85.
8 GRP/Thana/Jakhal From Km.No. 183/00 to 199/00 main line , Narwana km.No.178/11 to 183/00.
9 GRP/Thana/SNP SNP towards RDDE up to Km.No. 28/22,towards BDNJ up to Km.No. 65/02,towards LAT up to Km.No. 63/07.
10 GRP/Thana/PNP PNP towards GRA up to Km.No. 105/00, towards BDMJ up to Km.No. 65/00, towards Karsindu upto Km.No. 46/16-17, towards GHN upto Km.No.32/00
11 GRP/Thana/Karnal Karnal towards GRA up to Km.No. 105/00, towards Nlkr up to KM.No. 138/71.
12 GRP/Thana/KKR KKDE towards UMB up to Km.No. 187/25-27, towards NLKR upto Km.No. 138/71.
13 GRP/Thana/DEC Main LLine Jakhirapul to Km.No. 26/00, Jakhirapul to Sarjninagar Railway Station ,DSQR Km.No. 14/18 to SOJ Km.No. 06/04.
14 GRP/Thana/H.NZM Main Line Km.No. 1532/42 to Km.No. 1518/22 station NZM to SOJ, station SOJ to LPNR Km.No.06/04 to 01/41 NLM side and
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01/12 OKA side.
15 GRP/Thana/GGN GGN towards DLi
16 GRP/Thana/DSA DLI side Km.No. 215/00 to GZB side Km.No. 16/20, DLI side Km.No. 02/05 to Noli side Km.No. 04/06
17 GRP/Thana/SBB VVB side Km.No. 09/06 to GZB side Km.No. 16/20 GZB side Km.No. 16/20 to ANVT side Km.No. 09/06
18 GRP/Thana/BTU Surja Halt Km.No. 38/07 to Budhjpur Halt Km.No. 62/10, Noli station Km.No.07/05 to 09/08, KEX station Km.No. 21/06 to 23/04.
19 GRP/Thana/BGZ Bahadurgarh towards DLI up to Km.No. 26/15, towards ROK up to Km.No. 57/13, Towards RE up to Km. No. 25/01.
20 GRP/Thana/SMQL Budhpur Halt Km.No. 62/10 to Manani station Km.No. 141/10.
21 GRP/Thana/GZB GZB station up to outer signal Meerut side , GZB station up to outer signal signal Aligarh side, Chandan Nagr Halt to Garhmukteshwar bridge Hapur side, Maharajpur fly over to Chander vihar Halt.
22 GRP/Thana/FDB Main line Km.No. 1450/01 to Km.No. 1518/20.
23 GRP/Thana/MTC MTC Km.No. 92/00 towards SKF up to Km.No. 21/28 and Km.No. 92/00 towards HPU Km.No. 76/09.
24 GRP/Thana/MOZ From outer to outer signal of railway station KAT, MSP, JDW, MOZ, BMHR and RNA.
230
Chapter -34
MEDIA MANAGEMENT
34.1 OBJECTIVE
To post the public with factual information pertaining to the accident.
To convey certain information which is of use to passengers.
To convey specific information which is of use to relatives of dead and injured passengers.
To create a positive public opinion.
To create a healthy relationship with the press and electronic media.
34.2 DUTIES OF PUBLIC RELATION ORGANISATION (PRO)
CPRO and his team will collect whatsoever information is available from Divisional Control
Office and first information would be released to the media within 60 minutes of intimation of
the accident.
The information shall include telephone numbers of Help line Enquiry Booths.
CPRO, PRO and the entire PR organization should proceed to the accident site in the 1st
Special train carrying GM and other HQ Officers.
Number of photographers with digital cameras and video photographers should also be taken
along to the accident site.
Both CPRO and PRO will be available in the UCC during the day.
Responsible PR supervisors should be deputed during night shift for interacting with the
media, if necessary.
CPRO will organize Press briefings at fixed timings as detailed in Section 32.10 below.
PR organization shall monitor various important media channels to keep track of media
reporting. Suitable corrections/clarifications may also be issued, if required.
34.3 SPOKES PERSON
Only GM, DRM, CPRO, Chief Emergency Officer in HQ Emergency Cell and Divisional
Emergency Officer in Divisional Emergency Cell are competent to interact or give interview to
press and electronic media.
Apart from the above, any other Officer authorized by GM is competent to interact or give
interview to press and electronic media.
Railway‘s endeavor shall be to ensure that only factually correct and confirmed information is
relayed to the media.
No inflated or exaggerated version of any fact should be relayed to the media.
Unconfirmed news having no authentic source shall not be relayed to media.
No Railway men shall express or voice any criticism, or express his personal opinion or views
about the accident, at any point of time.
34.4 INFORMATION TO BE RELAYED TO PRESS AND ELECTRONIC MEDIA
Information to be given to media can be broadly segregated into following categories:
Accident
i. Nature of the accident – date, time, place, exact location, train no, number of coaches involved
etc.
ii. Details of how the accident most probably occurred.
iii. Prima-facie cause of the accident will be relayed to Media only with the approval of GM.
iv. Sabotage, even if suspected, will not be relayed to Media, without approval of Railway Board.
231
v. Periodic reports regarding progress of rescue and relief work.
vi. Expected date and time of restoration.
34.5 Un-injured passengers
i. Steps being taken to provide beverages, refreshments and first aid treatment for unaffected
passengers.
ii. Steps being taken by Railways for clearance of unaffected passengers.
iii. Expected time of departure of front portion of accident involved train.
iv. Its likely time of arrival at the destination.
v. Expected time of departure of rear portion of accident involved train.
vi. Its diverted route and likely time of arrival at the destination.
vii. In case empty coaching rakes have been arranged, then details of the same.
viii. Road bridging being done, labourers provided for transhipment of luggage.
34.6 Dead and Injured passengers
i. Steps taken by Railways to render immediate medical attention.
ii. No. of injured passengers rescued.
iii. Break-up of their injuries: Grievous, Simple, Trivial.
iv. Names of hospitals where injured are being treated.
v. Approximately how many patients have been admitted in each of these hospitals.
vi. Names of injured passengers.
vii. Communication facilities like Cell phones, STD phones provided at these hospitals.
viii. Payment of ex-gratia.
ix. Facilities offered to relatives of victims, including free pass for journeys.
x. Special trains being run for bringing relatives of dead and injured.
xi. Number of dead bodies recovered and number of bodies identified.
34.7 Help line Enquiry Booths
i. Setting up of Help line Enquiry Booths.
ii. Details of Help line enquiry Booths as follows: Stations where these have been opened.
Telephone Nos. FAX Nos. Internet address of NR on the Rail net website.
34.8 Train Services
i. Details of train operation with regard to diversion, cancellation etc.
ii. Running of special trains for carrying relatives to the site of accident.
iii. Expected departure time of relatives special from the originating stations.
iv. Refund being granted in Help line Enquiry Booths for passengers whose journey have been
interrupted.
34.9 CASUALTY FIGURES
1. In all accidents, as long as rescue and relief work continues, there is always a difference
between casualty figures given by Railways and casualty figures quoted by the Media.
2. The reason for this difference is that Railways give casualty figures based on actual number of
dead bodies recovered, whereas Media estimates casualty figures based on the damage visible
and likely final tally.
3. During Press Briefings, this point should be clarified that at that point of time so many bodies
have been recovered.
4. However, it should also be made clear that casualty figures are likely to go up since rescue
work is still continuing.
5. Assessment regarding likely number of deaths and injuries may also be made if considered
necessary. Such assessment should be based on:
i. Total number of coaches involved.
232
ii. Number of coaches searched.
iii. Number of coaches yet to be dealt with.
6. Particular reference should also be made to coaches that are crushed or that have climbed on
top, and have not yet been searched.
7. For example, the media can be informed that as of 13 hrs., 02 coaches have been dealt with and
so many numbers of bodies have been recovered. 08 more coaches are still to be searched and
casualties are likely to go up.
34.10 PRESS BRIEFINGS AT ACCIDENT SITE
1. CPRO on arrival at accident site shall collect factual information from the OIC site and relay
the same to Media personnel at site and also to Divisional Emergency Officer in the Divisional
Emergency Cell. Thus, an on line communication channel will be established to keep media
informed of all important details.
2. The first Press briefing will be held within one hour of CPRO‘s arrival at site. Subsequent
briefings will be held according to the schedule given below.
3. CPRO or PRO should be available in the UCC during Press Briefings.
4. There should be fixed time for Press Briefings so that there will be no confusion regarding
different versions given to separate channels at various points of time.
5. Simultaneous Press Briefings should be held at accident site as also at Hq. Emergency Cell and
Divisional Emergency Cell as per fixed timings given below so that the same version is given
by all concerned.
6. Information to be given to the media will be of 30 minutes earlier. For example the media
briefing held at 7:30 hrs. will convey all information as at 7:00 hrs on that date.
7. On the first two days, there should be 3 media briefings per day. These should be scheduled at
the following timings :
i. 7:30 hrs,
ii. 13.30 hrs,
iii. 19.30 hrs
Thereafter, as per condition of the site, media briefing to be done.
8. All media releases will be up loaded on the Northern Railway website, and new page opened to
give specific information with regard to the accident. The priority of information released to
various media will be as under:
i. TV Channels.
ii. Agencies UNI, PTI
iii. Print Media.
9. Convenience and conveyance of media shall be taken care of by PR personnel with assistance
of Commercial representatives at site. Media persons should be conveyed to hospitals where
injured are being treated.
10. Commercial department should ensure that list of passengers who travelled by the accident
involved train along with list of dead and injured in the accident reach PR officials at the
earliest.
a. On the first two days, there should be 6 media briefing per day. These should be
scheduled at the following timings: - 7/30 Hrs. - 10/30 hrs. - 13/30 hrs. - 16/30 hrs.
- 19/30 hrs. - 22/30 hrs.
b. Thereafter, for the remaining days there should be 3 media briefings per day. These
should be scheduled at the following timings:
- 7/30 hrs.
- 13/30 hrs.
- 19/30 hrs.
233
Chapater- 35
ROLE OF IT DEPARTMENT
35.1 DUTIES OF IT DEPARTMENT :-
1. One separate room in HQ, named ― Disaster Manangement Room‖, which will be used as
Emergency Cell and should be provided with minimum 02 PCs.
2. Both PCs should be connected to Rail net and the E-Mail addresses already configured into
them should be activated.
3. Similarly 2 PCs in divisional control office nominated for being used in Divisional Emergency
Cell should also be shifted there.
4. Both these PCs should be connected to Rail net and the E-Mail addresses already configured
into them should be activated.
5. PCs in various Help line Enquiry Booths at different stations should all be made functional
connected to rail net and made ready for receiving and sending E-Mails.
6. Following information should be uploaded on to NR Website as quickly as possible :
a) List of injured and deceased passengers
b) Names of stations where Help line Enquiry Booths have been opened along with their
telephone numbers.
c) Accident details would include, number of injured passengers rescued. Break up of
type of injuries, such as grievous, simple etc.
d) Disposal of injured passengers in various hospitals.
e) Names of injured passengers – coach wise & if possible destination also.
f) Number of dead bodies recovered– coach wise & if possible destination also.
g) Number of dead bodies identified– coach wise & if possible destination also.
h) Names of deceased passengers– coach wise & if possible destination also.
7. Details of trains which have been diverted, regulated, short terminated, cancelled or re-
scheduled.
234
Chapater- 36
SIGNALLING AND TELECOM DEPARTMENT
36.1 DUTIES OF S&T CONTROL
On receving of information from Dy.Chg or on hearing accident bell, SSE-incharge (in
absence of him, on duty staff will act) will immediately collect information regarding
derailment and inform Sr.DSTE/C, Sr.DSTE/I & II, DSTE/Hq, sectional ASTE as per
tabulated.
SSE Incharge will relay this information to SSE/Signal/ART, SSE/Tele/ART, sectional
SSE/Signal, SSE/signal incharge etc. (In his absence ―on duty CC‖ shall act), accordingly.
SSE incharge will order to all concerned staff to reach ARME and ART or Crane immediately,
as the case may be. Other trained staff for 8 hours need to be kept reserved on rotation basis
for duty.
SSE Incharge will maintain log in control till restoration is over.
S&T control will also inform adjoining division as well as headquarter to send their satellite
phones along with two Telecom staff to accident site by the earliest means.
Additional requirement of manpower will be arranged by S&T control if needed.
Officers and staff from adjoining divisions will also go to the site.
SSE incharge will arrange provide data logger, Voice data logger, Simulation to the
emergrncy and safety control at the earliest.
36.2 MOVEMENT OF OFFICERS & STAFF:
Description
Accident site Control Office
To attend Backup To attend Backup
Derailments Sr.DSTE/C/I/II
(as per jurisdiction)
Sr.DSTE/C
(If Sr.DSTE/I &
II are not
available).
Sr.DSTE/C Sr.DSTE/I or II
In station section
or interlocked
level crossing
gate.
Sr.DSTE/I/II
(as per jurisdiction)
Sr.DSTE/C Sr.DSTE/C Sr.DSTE/I/II
In block section at
non-interlocked
level crossing
gate
Sectional ADSTE &
DSTE/HQ (if both
lines are blocked).
Sectional ADSTE
& Sr.DSTE/I/II (if
both lines are
blocked).
DSTE/Hq &
Sr.DSTE/I (if both
lines are blocked).
Sr.DSTE/II
Signaling failures
where detention
to passenger
carrying train is
likely to exceed
20 minutes or has
already exceeded
20 minutes.
Sectional
ADSTE/DSTE
Telecom cable
fault /cut/ theft
Sectional
ADST/DSTE (in
Sr.DSTE/C
235
etc. leading to
failure of block
working where
failure duration is
likely to exceed 3
hours or has
already exceeded
3 hours.
case failure duration
is likely to exceed 4
hours or has already
exceeded 4 hours.
Concerned Sr. DSTE/DSTE/ASTE as tabulated above will immediately proceed to the
site of accident by first available means of transport.
Concerned Sr.DSTE/DSTE/ASTE, as tabulated above, will immediately come to the
Divisional Control Office and will ensure setting up of all communication
arrangement iisted below.
A roster shall be prepared by Sr. DSTE for the staff to proceed to the site of the
accident for operating nominated equipments. Standby staff shall also be notified.
Arrangements of Road vehicle to proceed to accident site, indicating alternative
vehicle as well, shall be notified.
Arrangement of vehicle drivers shall also be notified.
At important stations of Division, ADSTE shall be the In-charge of all communication
arrangements, and he shall be assisted by SSE/Tele (sectional) and SSE/Sig
(sectional).
ADSTE shall be responsible for setting up communication arrangement of all Help
Line Booths and other prominent locations of division.
Sr. DSTE shall work as per direction of DRM and also maintain liasion with CSTE.
Sectional SSE/Sig, JE/Sig will reach the site by first available means.
36.3 STAFF TO ACCOMPANY WITH CONCERNED Sr. DSTE:
Annexure 28
36.4 MATERIAL TO BE CARRIED WITH Sr.DSTE:
S.No. Description Nos.
1 Fax Cum printer with Paper 01
2 VHF Set 25 Watt with antenna and battery 02
3 Walkie – Talkie set with spare battery and charger 10
4 Push Button Telephone 05
5 Mega Mike 02
6 Torch 02
7 Mobile Charger Brief Case 01
8 Extension Board of AC supply 02
9 Auto Dialer 01
10 PVC cable with socket & Plug (6 Pin) 500 mts
11 D-8 Cable 2000 mts
12 PECP Set 01
13 WLL phone in Delhi Area. 01
14 WLL to data connectivity cable. 01
15 Mobile Phone
16 Satelite phone
36.5 NOMINATION OF STAFF ON BREAK DOWN SPECIALS
236
Following Telecom staff along with Phone No. and addresses are nominated to attend:
(A) ART/ Delhi
Annexure 29
(C) MFD/ Panipat
Annexure 30
36.6 STAFF TO ACCOMPANY WITH CSTE
Annexure 31
36.7 MATERIAL TO BE CARRIED WITH CSTE:
S.No. Description Nos.
1 PECP Set 01
2 Mobile Charger Brief Case. 01
3 Walkie-talkie Set 05
36.8 NOMINATION OF STAFF (SSE/JE/TCM) TO ATTEND ACCIDENT SITE:
S.No. Name Designation Telephone no.
Office Mobile
1 Sh. Rameshwar Meena SSE/T/FDB
2 Sh. Ashishek Kapil SSE/T/CUG//NDLS
3 Sh. R.S. Rana SE/T/Rly.Board
4 Sh. Rahul Dhar SSE/T/NZM
5 Sh. Parmeshwar Oroan JE/T/CNL
6 Sh. Ajay Meena JE/T/Railnet
36.9 NOMINATION OF STAFF (SSE/JE/TCM) TO ATTEND ACCIDENT SITE IN OTHER
DIVISION:
Annexure 32
36.10 SETTING UP EMERGENCY CONTROL IN RAILWAY BOARD, BARODA HOUSE &
DIVISIONAL CONTROL OFFICE
Following emergency control telephones will be provided:-
Annexure 33
36.11 Helpline Booths at Important Stations
Helpline booths are to be opened at all the important stations en-route of the affected train. 2 BSNL
phones should be identified and kept pre-wired to the helpline booth so that same can be energized in shortest
time. FAX machine should also be provided at nearby location.
Based upon the location of affected area during the accident, help line phones are to be made through
by telecom staff as given below:
Annexure 34
36.12 COMMUNICATION ARRANGEMENT AT ACCIDENT SITE
237
(A) ART/Delhi
S.No. Activities Main Staff Standby Staff
Name of staff Desig. Name of staff Design.
i) Installation of PA
System, Mega mike,
Walkie Talkie Sets and
25 Watt VHF sets etc.
Sh R. K. Verma SSE/T/PAE Sh. Amlesh Kumar SSE/T/Railnet
Sh. Madan Lal JE/T/PAE Sh. K. P. Singh TCM/GZB
Sh. Rajinder Singh TCM/CNL Sh Vishwas Kumar TCM/DLI
Sh. Sunil Rai TCM-III Sh. Girijesh Maurya TCM/UTS
ii) Installation of satellite
phone FAX machine,
Dialer etc., PECP/PCP,
Rly. & MTNL Phones.
Sh. Prashant
Kumar
JE/T/DLI Sh. Dilip Kumar SSE/T/ANVT
Sh. K.P. Singh TCM-I/GZB Sh. D.K. Rathi SSE/NDLS
Sh. Sanjeev MCM/MUT Sh.Raj kumar TCM-I/CNL
iii) Setting up of WLL
phone.
Sh. Prasant Kumar JE/T/DLI Sh. Sunil Rai TCM/store
iv) Setting up of internet
connection on
satellite/WLL phone/
Railway phone.
Sh. Amlesh
Kumar
SSE/T/Railnet
/ NDLS
Sh. Ajay Kumar JE/T/Railnet
(B) MFD/ Panipat
S.N. Activities Main Staff Standby Staff
Name of staff Desig. Name of staff Design.
i) Installation of PA
System, Mega Mike,
PECP/PCP sets, Railway
phones, MTNL/ BSNL
phones and Walkie –
Talkie sets etc.
Sh. N.C. Kaushik
SSE/T/ PNP Sh. Pale Ram TCM/ PNP
Sh. Vikas Aggarwal
C/J/ PNP Sh. C.P. Meena TCM/ PNP
Sh. Kadam Singh H/Kh. Sh. Krishna Pal H/Kh.
Adjacent Divisions will arrange their satellite phones along with minimum two telecom staff to
accident site by the earliest means.
DSTE/I/DLI will co-ordinate with other divisions to ensure the compliance.
ADSTE/HQ will co-ordinate in the absence of DSTE/I/NDLS
SSE/T/CNL & SSE/T/RE/CNL shall immediately reach the Test Room.
36.13 NOMINATION OF STAFF IN CASE OF MOVEMENT OF 2ND SPECIAL TRAIN FOR
DISASTER SITE :
S.N. Name Designation Telephone no.
Office Mobile
1 Sh. Sh. Pawan kumar SSE/T/CNL
2 Sh. Sunil Trehan MCM/OFC
3 Khalasi available at the time.
36.14 MATERIAL TO BE CARRIED WITH 2ND SPECIAL TRAIN:
S.No. Description Nos.
1 PECP Set 01
2 Walkie – Talkie set 06
3 Mobile charger brief case 01
Extra TCM/ Khallasi if required based on severity of accident shall be arranged by respective JE/SSE.
238
36.15 ALLOTMENT OF SPECIFIC DOT NUMBER FOR RAILWAY ACCIDENT (1072):
Specific DOT number for Railway accident – Information (Railway Emergency Services –
Allotment of 4 digit number ‗1072‘ in compliance to recommendation no.43 (b) of High Level
Committee on Disaster management has been installed at
S.No. Division Location MTNL/BSNL No.
1. Delhi New Delhi (011) 1072 (4 Nos.)
2. Delhi Commercial Control/NDLS (011) 1072 (1 No.)
3. Delhi Jind (01681) 1072 (1 No.)
4. Delhi Panipat (0180) 1072 (1 No.)
5. Delhi Ghaziabad (0120) 1072 (1 No.)
6. Delhi Meerut (0121) 1072 (1 No.)
7. Delhi Faridabad (0129) 1072 (2 No.)
36.16 SITE CONTROL OFFICE:
A mini control office shall be set up in a water proof tent by the Engg. Deptt. A prominently visible
‗RAILWAY CONTROL OFFICES‘ banner shall be displayed on the tent and sufficient number of tables and
chairs shall be provided for keeping the communication equipments.
Arrangement for 220V, 5KVA stabilized power supply shall be made by Electrical department for the
communications equipment. In the railway control office, satellite phone with the FAX machine shall be
installed for providing communication between the accident site, divisional control office and the emergency
control office at Baroda House.
One 25 Watt VHF sets shall also be provided in the railway control office and one 25 W VHF set shall
be installed in a road vehicle so that a mobile communication can be set up a range of about 15-20 Km. This
will help in providing communication between hospital and the Railway Control Office at accident site.
Three site Control offices shall be set up as follows:
S.No. Description Occupants Departments
(a) Site Control Office -1 Medical/ Commercial/RPF to be manned by Commercial staff.
(b) Site Control Office-2 Control office to be manned by Telecom staff
(c) Site Control Office-3 CPRO –cum-Public Phone Office manned by CPRO staff.
Telecom staff will man telephone facility to public.
Each of Site Control Office will be provided subject to tech. feasibility one FAX, Control phone, Two
BSNL phones and Two Railway phone. Where BSNL phone are not available, satellite phone will be provided.
One FAX Machine and at least two telephones (one BSNL & one Railway) should be kept free in Site
Control Office to receive only INCOMING calls.
36.17 BSNL/ Railway Telephones
BSNL/ Railway Telephones available at adjoining Stations/ Cabins/ Gates shall be extended to the
accident site. PCO telephones and other BSNL phones in the nearby localities/ villages Towns shall also be
extended to the accident site by persuading the owners of these phones. Payments for such telephone
connections will be made from the Station Earnings.
In RE area emergency sockets will be utilized for extending the communication to the accident site and
in non – RE area where 6 Quad cable is available the same will be utilized for providing the communication.
36.18 PROVISION OF CUG PHONES
239
Annexure 35
36.19 Satellite Phones
i) Satellite Phone and FAX machine shall be kept in the divisional control Test room under the
charge of a telecommunication supervisor who shall be responsible for keeping these
equipments in good fettle. Whenever any serious accident take place, the nominated supervisor
will rush these equipments to accident site and make these functional at the earliest.Adjoining
divisions shall also rush their satellite phones through fastest means to accident site. Total 8
Satellite phones shall be available at accident site.Nominated telecom supervisor trained in
setting up, handling and troubleshooting the satellite phones at accident site should be able to
use the satellite phone for setting up internet connection through ‗Lap Top‖ carried by the
DRM. All S&T officers & telecom. Supervisors attending accident site shall be able to operate
satellite phones independently.
ii) Following satellite phones have been provided on Northern Railway in compliance to
recommendation No.43 (a) of High Level Committee on Disaster Management :
36.20 SATELLITE PHONE PROVIDED OVER NORTHERN RAILWAY
Annexure 36
36.21 USE OF SATELITE PHONES
Call from MTNL/BSNL PHONE To SATELLITE PHONE
00 873 + ID No. of satellite phone
Call from SATELLITE PHONE To BSNL/MTNL Phone
00 + Country Code (Say91) + LOCAL CODE (Say 11 for Delhi) + Phone no.
Dialling Procedure for satellite Phone :
Dialing International Access Code (00) followed by Country Code (91) then area code (i.e.
City Code e.g. 11 for Delhi) and finally the subscriber number of the wanted subscriber.
DSTE/ASTE to ensure that staff specially trained and nominated to operate Satellite phone are
deputed.
36.22 MOVEMENT PLAN OF SATELLITE PHONE:
In case of an accident on any other division (i.e. Firozpur, Ambala, Moradabad & Lucknow),
two satellite phones of Headquarter Office (Kept in Test Room, Delhi) and two satellite phones of
Delhi division (kept in Test Room Delhi) shall be moved to accident site.
In case of an accident in Delhi Division two satellite phone of Ambala & two satellite phone of
Moradabad division will be moved to accident site. Officer - in charge in test room Delhi will co-
ordinate with these divisions to get the satellite phones.
Wireless Communication
Walkie – Talkie sets
30 Nos. of 5 Watt hand –held walkie – talkie sets are kept in ARTs in compliance to
recommendation No. (96) of High Level Committee on Disaster Management. However, in case of
serious accident, minimum 50 walkie – talkie sets shall be mobilized at the accident site under the
charge of Sh. Tapan Bhattacharya SE/T/PAE/G, who shall be responsible for issuing these sets to
240
different supervisors and officers.
10 Nos. 5 Watt walkie-talkie sets have been kept in each ARME. S&T staff will carry 10 nos.
sets to the site of the accident. Sr. DSTE/I shall keep 20 sets as reserves in the divisional headquarter
office so that these walkie-talkie sets could be taken to the accident site, if required.
The charging facility for the walkie-talkie sets shall be provided in the ART/ARME so that
these sets are kept in fully charged condition at all the times. It must also be ensured that 70 spare
batteries are made available at the site in fully charged condition for changing the working batteries.
36.23 25 WATT V.H.F. SETS
V.H.F. communication shall be set up at the site using 25 Watt set with battery back up.
Another 25 Watt V.H.F. set shall be carried to site mounted on a road vehicle to facilitate
communication with nearby hospitals, where injured passengers are admitted. The road vehicle will be
nominated by DRM. One SE/JE (Tele)/TCM shall also accompany the road vehicle.
Two numbers of 25 watt VHF sets are kept in each ART in compliance to recommendation
No. (96) of High Level Committee on Disaster management.
36.24 CUG PHONE
CUG phone with charger meant for disaster which has been kept with SSE/JE/Tele at the
selected section of Delhi Division and in ART/Delhi (as shown in para 34.17) will be made available at
the site.
36.25 PUBLIC ADDRESS SYSTEM AND MEGA MIKES
Public address system must be made functional at accident site – both for communication with
passengers/public and also to give directions to railway staff regarding relief operations. For this
purpose, additional P.A. systems may become necessary depending upon the requirements at accident
site.
In addition, mega mikes available in accident relief train will also be utilized P.A. systems &
mega mikes shall be under charge of the nominated supervisor.
36.26 DUTIES OF RAILWAY OFFICERS AT THE TIME OF ACCIDENT:
Sr. DSTE/I Delhi shall work as per directions of DRM/Delhi and also maintain liasion with
CSTE & CCE regarding arrangements in Railway Board. Divisional Control office and Delhi Area.
DSTE-I shall be responsible for setting up communication arrangements of all Helpline Booths in
Delhi Area.
36.27 POWER REQUIREMENT
230 V AC, 5 KVA power will be required for the required for the communication
arrangements at the site of the accident. In addition, charging arrangements will be required in ARTs
and ARMEs for charging the walkie-talkie sets.
36.28 EMERGENCY/COMML. CONTROL PHONE NUMBER TO BE ACTIVATED IN CASE OF
DISASTER/ACCIDENT OF N.RLY
Annexure 37
36.29 SATELLITE PHONE PROVIDED OVER DLI DIVISION, NORTHERN RAILWAY
Annexure 38
241
Chapter-37
DUTIES OF ACCOUNTS DEPARTMENT
37.1 DUTIES OF ACCOUNTS:
On receiving of information will immediately collect information regarding derailment.
Sr.DFM will proceed to accident site with his staff.
i. Making available sufficient amount of cash for meeting emergent expenses. ii. Opening of current account in a local bank and getting permission for over
draft facilities so that large amount of cash is not required to be carried from
far off stations.
iii. Issue of cheques for making of enhanced ex-gratia payments, if so announced
at accident site by Hon‘ble MR.
37.2 ACTION BY BRANCH:
In case of CRS, CSO or Hq enquiry ordered by competent authority. The arrangements to be made to
meet the expenses for enquiry.
242
PART-II
243
Annexure 1
Annexure 2
S.No. Name of officers/ Designation
and Location of Deployment
STD
Code Tele(O) Mobile No. Fax Nos.
Hd.
Qrs
DG/NDRF, CGO Complex,
Lodhi Road, New delh-110003. 011
24369278
24369280 24363261
1.
Commandant, Ist Bn, NDRF,
Patgoan, PO Azara, Guwahati
(Assam).
0361 2840027 9401048790 2849080
2.
Commandant, 2nd Bn NDRF,
Digberia Camp, PO- Badu
Road, Madhyamgram, Barasat,
Kolkata (W.B.).
033 25875062 9434742836 25875032
3. Commandant, 3rd Bn, NDRF,
PO-Mundali,Cuttack, Odisha. 0671 2879710
09439103170
09437964571 2879711
4.
Commandant, 4th Bn, NDRF,
PO-Suraksha Campus,
Arrakonam, Distt. Vellore
Tamilnadu.
04177 246269 09442105169 246594
5.
Commandant, 5th Bn, NDRF,
PO-Vishnupuri Telegaon, Pune
(Maharashtra).
02114 247010 09423506765 247008
6.
Commandant, 6th Bn, NDRF,
Chilora Road, Gandhinagar
(Gujrat).
079 23202540 09428826445 23201551
7.
Commandant, 7th Bn, NDRF,
Bibiwala Road, Bhatinda
(Punjab).
0164 2246193 09417802032 2246570
8.
Commandant, 8th Bn NDRF
Kamala Nehru Nagar,
Ghaziabad, (UP).
0120 2766013 09968610014 2766618
9. Commandant, 9th
Bn, NDRF,
Bihata Patna, (Bihar). 06115 253942 0776288444 253939
10. Commandant, 10th
Bn, NDRF,
Mangalagiri, Vijaywada (A.P.) 0863 2293050 09419217790 2293050
11. Commandant, 11th
Bn, NDRF,
Varanasi, (U.P.). 0542 2501201 09455511003 2501101
12. Commandant, 12th
Bn, NDRF,
Itanagar, (Arunachal Pradesh) 03621 242940 09435483204 242940
244
S.No. Name Designation Mobile No.
1 Sh. M.S. Rawat SSE 9717636052,7011876843
2 Sh. Mohit Kumar JE 9717636160,8800417522
3 Sh. Bhagwan Swaroop MCM 9717631559
4 Sh. Prem Sagar Sharma Tech-I 9717636017
5 Sh. Naresh Kumar Tech-I 9069006881
6 Sh. Chetan Sharma Tech-III 9818148008
7 Sh. Harran Kumar Patar E/Kh. 9717636076
8 Sh. Hari Charan E/Kh. 9717553261
9 Sh. Prakash Meena E/Kh. 9929373703
10 Sh. Kishori Lal MCM (under SSE/PS/DLI) 9205343688
Annexure 3
Annexure 4
Designation Railway telephone Mobile BSNL MTNL
Off. Res. Off. Res.
Sr. DEE/Chg. 23412 -- 9717631301 23744766 --
DEE/Chg. 23450 -- 9717631310 23740041 --
ADEE/Chg/DLI 77237 26048 9717631323 -- --
SSE/TL/NDLS 22468 -- 9717631382 -- --
SSE/TL/DLI
(Incharge ART) 77371 --
9717636052
7011876843 -- --
Elect. Chg. Control
22792
23069
26250
-- 9717631365
9717632453 -- --
SSE/TL/DLI 77383 -- 9717631368 -- --
Annexure 5
SN Officer Mobile No. Jurisdiction
1 Sr.DEE/TrD 9717631302 DLI area, DLI-PWL, SPR, GZB-SRE, DLI-
MOY section
2 DEE/TrD 9717631313 DLI-SBB, NDLS-SBB, NDLS-ANDI sections
3 AEE/TRD/NDLS 9717631320 ANDI (Km 11)- DLI- NDLS- SBB- GUH,
SBB-ANVT, GZB-CPYZ, DSA-NO
4 AEE/TRD/PTNR 9717631312 HNZM (excl.) - PTNR- DKZ- SSB- ROK,
S.No. Name Designation Mobile No.
1 Sh. Suresh Kapoor MCM/AC 7210918525
2 Sh. Deepak Saxena MCM/TL 9717631306
3 Sh. Roopender Kr. Sharma MCM/TL 8750932693
4 Sh. Rajeev Kumar MCM/AC 9810427046
5 Sh. Bhagwan Singh Tech-I/AC 9717894530
6 Sh. Ashwani Kumar Tech-I/TL 9911181016
7 Sh. I.P. Negi Tech-II/AC 9717648586
8 Sh Ram Niwas Tech-III/TL 9001215678
9 Sh. Rahul Gandhi H/Kh. 9911196476
10 Smt. Geeta Sharma H/Kh. 9717627862
11 Sh. Amardeep H/Kh. 9728621077
12 Sh Ankur H/Kh. 9720279211
245
DEE- RE (excl.), ABO- RE (excl.)
5 AEE/TRD/FDB 9717632607 PGDM- HNZM- TKD- FDB- PWL/SP
6 AEE/TRD/MTC 9717648739 GUH-TPZ
7 AEE/TRD/PNP 9729531320 ANDI (Km 11) to MOY/SP, PNP- ROK, PNP-
JHI, KKDE- NRW
8 AEE/TRD/JHI Post Vacant ROK- JHI- JHL- BTI (excl.)
Annexure 6
SN Designation Rly. Ph. No. DOT Mobile No.
1 Sr.DEE/TrD 22469 23732667 9717631302
2 DEE/TrD 28219 - 9717631313
3 ADEE/TRD/NDLS - - 9717631320
4 ADEE/TrD /GZB - - 9717648739
5 ADEE/TrD /PNP 61241 - 9729531320
6 ADEE/TrD /PTNR - - 9717631312
7 ADEE/TrD /FDB 73229 - 9717632607
8 Traction
Power
Control Room
DLI 23237 - 9717632843
DUK 23367 9717632330
SPR &
SRE
27236 - 9717648529
9 CTPC 9717648379
10 SSE/OHE/NDLS 22881 - 9717632846
11 SSE/OHE/PTNR - - 9971265266
12 SSE/OHE/GZB - - 9717631332
13 SSE/OHE/TKD 78297 - 9717632847
14 SSE/OHE/FDB 73220 - 9717631334
15 SSE/OHE/BGZ - - 8295944283
16 SSE/OHE/JHI - - 9717636493
17 SSE/OHE/NUR - - 9717648532
18 SSE/OHE/PNP 61245 - 9729531335
19 SSE/OHE/KKDE 61261 - 9729531337
20 SSE/OHE/MUT - - 8377883911
21 SSE/OHE/JDW - - 8958949494
22 SSE/OHE/JHL 8295944285
23 JE/OHE/MSZ 7021556718
24 SSE/PSI/NDLS - - 9717632844
25 SSE/PSI/PTNR - - 9717648520
26 SSE/PSI/FDB - - 9718813297
27 SSE/PSI/NUR - - 9717636486
28 SSE/PSI/BGZ - - 8295944282
29 SSE/PSI/KKDE 61261 - 9729531336
30 JE/PSI/MUT - - 9717636508
Annexure 7
246
SN SSE Mobile No. Jurisdiction
1 SSE/OHE/NDLS 9717632848 ANDI (Km 11/25-26)- DLI- NDLS- SBB
(PTFE), NDLS- PGMD (PTFE)
2 SSE/OHE/GZB 9717631332 SBB (PTFE)- GZB- GUH, GZB-CPYZ, SBB-
ANVT
3 SSE/OHE/PTNR 9717648544 HNZM (excl.)- PTNR- DKZ- SSB/SP,
DEE- RE
4 SSE/OHE/TKD 9717632847 PGMD (PTFE)- HNZM- TKD- FDB/SP
5 SSE/OHE/FDB 9717631334 FDB/SP- PWL/SP
6 SSE/OHE/NUR 9717648532 ANDI (Km 11/25-26) to BDMJ
7 SSE/OHE/PNP 9729531335 BDMJ- KUN, PNP-SFDE/SP, PNP-GHNA/SP
8 SSE/OHE/KKDE 9729531337 KUN- MOY/SP, KKDE- TIQ/SP
9 SSE/OHE/BGZ 8295944283 SSB-ROK
10 SSE/TrD/JHI 9717636493 ROK- NRW, JHI- TIQ/SP, JHI- SFDE/SP,
GSO/TSS, KHV/TSS
11 SSE/TrD/JHL 8295944285 NRW- BLZ, JHL/TSS
12 JE/TrD/MSZ 7021556718 BLZ-BTI (excl.), MASK/TSS
13 SSE/OHE/MUT 8077716977 GUH-KAT
14 SSE/TrD/JDW 8979004567 KAT-TPZ. TPZ/TSS
15 SSE/PSI/NDLS 9717632844 NDLS-TKJ-SBB, DLI-SBB-GZB, SBB/TSS
16 SSE/PSI/PTNR 9717648520 HNZM-PTNR-DKZ-SSB, DEE-RE,
CNKP/TSS & GHH/TSS
17 SSE/PSI/FDB 9717631335 FDB-PWL, BVH/TSS
18 SSE/PSI/NUR 9717636486 BHD-KUN, NUR/TSS, DWNA/TSS
19 SSE/PSI/KKDE 9729531336 KUN-MOY, TRR/TSS, SHDM/TSS
20 SSE/PSI/BGZ 8295944282 SSB-ROK, ASE/TSS
21 SSE/PSI/MUT 9717636508 GUH-TPZ, MUD/TSS, JDW/TSS.
Annexure 8
SN Name Designation Mobile No. Duty assigned
1 Sh. Bikram Jeet
Singh
ADEE/Trd 9717631320 To attend the TPC control and monitor
the quick movement of OHE parties
with Tower Wagon & Truck. To
coordinate with officers of Operating
Deptt. for quick movement of tower
wagons.
2 Sh. Brij Mohan CTPC 9717648379 He should remain available at TPC to
monitor quick isolation of affected
section and to coordinate with SCNL for
speedy movement of Tower wagons to
accident site.
3 Sh. Dinesh
Gupta
SSE/RC 9717632850 He should remain available at RCC for
monitoring the smooth working of
SCADA by proper coordination with
S&T Deptt.
Annexure 9
247
S. No. Designation Railway
Phone no.
DOT Mobile
1 Sr.DEE/RSO - 23344127 9717631303
2 DEE/RSO - - 9717631321
3 ADEE/RSO-I - - 9717631350
4 ADEE/RSO-II - - 9717631348
5 CTA/RSO - - 9717632860
6 CTLC Office
22603
26253,
22099
22119
- 9717632724
9717632708
9717632450
9717632067
7 CTLC/NDLS - 26364409
(Residence)
9717632770
8 CTA/RSO - - 9717632861
9 CTA/EMU - 9717631339
10 Sr. CC/GZB 24385 2740911 9717632868
11 Sr. CC/GZB Office/Lobby
24289
24376
- 9717635603
12 Sr. CC/TKD 78307
78213
- 9717631346
13 Sr. CC/TKD Office/Lobby 78310 - 9717635604
14 Sr. CC/PNP 61277 2681330 9717631339
15 Sr. CC/PNP Office/Lobby
61270 - 9717633506
16 Sr. CC/ANVT - - 9717632872
17 Sr. CC/ANVT Lobby - - 9717631341
18 Sr.CC./HNZM 72269 - 9717633897
19 Sr CC/HNZM
Office Lobby
72259 - 9717635610
20 Sr CC/NDLS - - 9717632098
21 DLI Office/Lobby 77255 - 9717635155
Annexure 10
ART
S.N Employee Name Design. Address Phone no.
1 Sh. Sunil Dutt Sr.Tech 50/C6, Chhoti More Sarai, Delhi-06 9717634139
2 Sh. Jai Kishan Cr. Driver 272-D, Rly Colony Gas Factory, Delhi 9717634247
3 Sh. Trilok Chand Tech-II 306/11, Rly.Colony, Shakur Basti 9717634048
4 Sh. Mohd Anish Tech-I 84/A, Rly Colony, Naya Bazar, Delhi 9717633856
5 Sh. Avtar Singh Tech-II 306/5, Rly. Colony, Shakur Basti 9717633860
6 Sh. Khemraj Meena CC RZF-652 B, Palam Colony, Raj Nagar 8882705870
7 Sh. Ajeet Tech-I 176/6, Rly colony kishanganj, Delhi 9717634256
8 Sh. Rakesh Kumar Tech-I 49/C8, Chhoti More Sarai, Delhi-06 9717634059
9 Sh. Pardeep Saini CC 47/B-3, Chhoti More Sarai, Delhi-06 9717633853
10 Sh. Deepak Weld-II 175/2, Rly colony kishanganj, Delhi-06 8882705879
248
11 Sh. Bahadur Manjhi Tech-II 48/B8, Chhoti More Sarai, Delhi-06 9717634252
12 Sh. Ram Lachhan CC 46/C6, Chhoti More Sarai, Delhi-06 9717634258
13 Sh. Deepak Patel KH 53/A-3, Chhoti More Sarai, Delhi-06 9717634250
14. Sh. Kapil Dev MCM 33/1, Rly. Colony Kishan Ganj, Delhi 9717636544
15. Sh. Nishant Tech-II 51/C-2, Chhoti More Sarai, Delhi-06 8882705863
16. Sh. Ram Manorath MCM 47/A-3, Chhoti More Sarai, Delhi-06 9911316091
17. Sh. Aakash Tech-III 58/A4, Chhoti More Sarai, Delhi-06 9717636549
18. Sh. Satender Kumar Tech-I 39/7, Rly Colony Kishan Ganj, Delhi 8882705885
19. Sh. Om Prakash (617) HCC 52/C1, Chhoti More Sarai, Delhi-06 8882705891
20. Sh. Mukesh Kumar Weld-II 108/23, Rly. Colony Kishan Ganj, Delhi 8882705885
21. Sh. Bodh Raj CC 46/C5, Chhoti More Sarai, Delhi-06 9717636547
22. Sh. Sandeep Kapoor Carp-I 46/C8, Chhoti More Sarai, Delhi-06 8882705880
23. Sh. Pradeep Kumar (343) Tech-I 3C/1, Rly Colony, Ashok Vihar, Delhi 8882705883
24. Sh. Anuj Kumar Pandey CC D-222, Avantika, Rohini Sec.01, Delhi 8882705868
25. Sh. Dina Nath Prasad CC R2-19 (1310), Street No.5/6 Sagar Pur 9717634248
26. Sh. Jhuru Ram Singh CC A-120, Sect. no.9, Vijay Nagar,
Ghaziabad
8882705869
27. Sh. Shobha Ram CC 51/C-4, Chhoti More Sarai, Delhi-06 9717634105
28. Sh. Pushkar Pal Singh CC D-78, Raj Nagar Part-II, Palam Colony 9717636548
29. Sh. Pradeep Kumar
Katiyar (132)
CC 47/C6, Chhoti More Sarai, Delhi-06 9717633969
30. Sh. Ram Sahay CC 47-C/5, Chhoti More Sarai, Delhi 9717634257
31. Sh. Nanhey Lal CC Villg. H.No. 280/81 Sadhu Nagar,
Kankar Kheda Meerut Cantt.
8882705865
32. Sh. Bhoj Raj Singh CC Villg. Thasrana Post:- Dhanauri (Kalan)
Dist. Gautam Bodh Nagar.
8882705866
33. Sh. Naresh Kumar CC H.No.5, Bagh Wali Colony, Road
Mahindra Enclave, Ghaziabad
8882705867
34. Sh. Rakesh Yadav Tech-II Vill. Poochhad, Po Amin Nagar,
Baghpat.
8882705862
35. Sh. Ram Sanehi Tech-II 58-C/6, Chhoti More Sarai, Delhi 8882705874
36. Sh. Rajender Kumar (180) Tech-I 46-B/7, Chhoti More Sarai, Delhi 8882705876
37. Sh. Raj Kumar (395) Tech-II 164/7, Railway Colony Kishanganj,
Delhi.
8882705884
38. Sh. Chottey Lal CC 50-C/6, Chhoti More Sarai, Delhi 8882705893
39. Sh. Umesh Kumar Tech-I 48-A/6, Chhoti More Sarai, Delhi 8882705875
40. Sh. Veer Bhadra Negi Tech-II 51-C/8, Chhoti More Sarai, Delhi 8882705886
41. Sh. Ram Asare Tech-I 4 B-4, Rly Colony Punjabi Bagh, Delhi 8882705887
42. Sh. Amar Bahadur Sr. Tech 53-B/8, Chhoti More Sarai, Delhi 9717634253
43. Sh. Ramesh Chander HCC 18/79, East Moti Bagh, Delhi 8882705892
44. Sh. Om Prakash (249) HCC 74/1314, Motia Bagh Rly Colony, Delhi 8882705878
45. Sh. Ajay Kumar HCC 3859, Tis Hazari Kali Mandir, Delhi. 8882705894
46. Sh. Rajender Meena HCC 104/6, Rly Colony Kishanganj, Delhi. 8882705895
47. Sh. Mahender Kumar
Mahvar 968
HCC 58-C/5, Chhoti More Sarai, Delhi 8882705897
48. Sh. Vikas Mohan HCC T-30/M40, Naya Bazar Rly Colony
Delhi
9717636546
49. Sh. Neeraj Kumar CC C-84, Adarsh Nagar Sabzi Mandi, Delhi 8882705896
50. Sh. Amit Kumar Raghav HCC 46/C-6, Chhoti More Sarai, Delhi 9717634251
249
SPARMV
S.No Name Design. Address Contact No.
1 Sh. Shishu Pal Singh SSE/ART 219/4, Rly Colony Kishanganj, Delhi. 9717631485
2 Sh. Pradeep Kumar
Katiyar
CC 47/C6, Chhoti More Sarai, Delhi-06 9717633969
3 Sh. Deepak Kumar Patel CC 53/A3, Chhoti More Sarai, Delhi-06 9717634250
4 Sh. Deepak Weld-II 175/2, Rly Colony Kishanganj, Delhi. 8882705879
5 Sh. Ram Sanehi Tech-II 58-C/6, Chhoti More Sarai, Delhi 8882705874
6 Sh. Rajender Kumar Se.Tech 46-B/7, Chhoti More Sarai, Delhi 8882705876
7 Sh. Umesh Kumar Tech-I 48-A/6, Chhoti More Sarai, Delhi 8882705875
8 Sh. Veer Bhadra Negi Tech-II 51-C/8, Chhoti More Sarai, Delhi 8882705886
9 Sh. Amar Bahadur Sr. Tech. 53-B/8, Chhoti More Sarai, Delhi 9717634253
10 Sh. Om Prakash (617) HCC 52/C/1, Chhoti More Sarai, Delhi-06 8882705891
11 Sh. Mahender Kumar HCC 58-C/5, Chhoti More Sarai, Delhi 8882705897
12 Sh. Nishant Tech-II 51/C-2, Chhoti more Sarai, Delhi-06 8882705863
13 Sh. Vikas Mohan HCC T-30/M40, Naya Bazar Rly Colony
Delhi
9717636546
14 Sh. Amit Kumar Raghav HCC 46/C-6, Chhoti more Sarai, Delhi-06 9717634251
15 Sh. Aakash Tech-III 58/A4, Chhoti more Sarai, Delhi-06 9717636549
16 Sh. Sandeep Kapoor Carp-I 46/C8, Chhoti More Sarai, Delhi-06 8882705880
Annexure 11
S.
No.
Name Desgn. Address Mobile No
1. Sh. Nihal Singh Meena SSE/C&W(I/C) 28/5, Rly. Colony, DKZ 9717633208
7840001239
2. Sh. Puran Chandra SSE/C&W(R/G)
(Nominated NDLS
Beet)
159/2, Rly.Colony, DKZ 9717633439
Annexure 12
S.No. Name Desgn Residential Address CUG no. Mobile No. Working
from
1 Sh. Chander
Prakash
Sr.Tech. 23/1, Rly. Conony, DKZ 9717636536 9911927055
2001
2 Sh. Deena Nath Sr.Tech. 83/3, Rly. Colony, SZM 9717636537 9990022456 2002
3 Sh. Kanak Ram Sr.Tech. 101/4, DRP Line, DLI-6 9717636538 9811303013
9717636538
2003
4 Sh. Naraendra
Kumar
Sr. Tech.
Weld.
119/18 East Moti Bagh ,
DEE
9717636535 9911925888
1991
51. Sh. Ramesh Joshi Tech-III 182/12, Rly Colony Kishanganj, Delhi. 8882705852
52. Sh. Khushi Ram Assis C&W 49-B/7, Chhoti More Sarai, Delhi 8882705854
53. Sh. Ajeet Kumar Assis C&W 48-C/7, Chhoti More Sarai, Delhi 8882705855
54. Sh. Anandi Kumar Assis C&W 57-C/7, Chhoti More Sarai, Delhi 8882705856
55. Sh. Manoj Kumar Assis C&W 47-B/5, Chhoti More Sarai, Delhi 8882705857
56. Sh. Satish Kumar Assis C&W 55-B/2, Chhoti More Sarai, Delhi 8882705858
57. Sh. Naveen Paswan Tech-III 23/A, Golden Enclave, Nazafgarh Road,
New Delhi-110043
8882705861
250
5 Sh. Raj Kumar H.C.C. 235-A, Padam Nagar,
Gali no 9, DKZ
- 9540123100 2002
6 Sh. Dev Singh
Sawant
H.C.C. 192/B-4 Railway Colony
Basant Lane, Pahar
Ganj, NDLS
- 9990056422
2006
7 Sh.Arun Kumar
Goshali
Tech-II 9/C-1, Rly. Colony,
Punjabi Bagh
9717636540 9650949630
2016
8 Sh. Leeladhar
panth
Tech-III 38/B-1, Rly. Colony,
Punjabi Bagh
9717636542 9015979871 2016
9 Sh. Hari shankar
Prasad
HCC 177/C-3,Rly.Colony,
Basant lane, Pahar Ganj,
New Delhi
8744024747
2013
10 Sh. Lakhi Ram Tech-III 185/5, Rly. Colony,
DKZ
9717636541 8447758046
2013
11 Sh. Kewal
Krishan
Tech-I 22/D1, Rly Colony
Punjabi Bagh, New
Delhi.
9717636539 9990980222
2012
12 Sh.Nirbal Singh Tech-III 126/3, Rly. Colony,
DKZ
9717636543 9971640099 2017
13 Sh.Durga Pd CC 9/A-1, Rly. Colony,
Punjabi Bagh
9717336280 2017
Annexure 13
S. no. Name Desgn. Residential address CUG no. Mobile no. Working
from
1. Sh. Ramesh
sharma
SSE/I/C T-5 Railway Colony,
PNP
9729531431 - 07.08.2018
2. Sh. Ram
Niwas
SSE 13-B New Model
Town, PNP
9729531445 - 07.08.2018
3. Sh.
Ramsumer
Sr. Tech. T-30D Railway
Colony, Panipat
- 9729144260 15.01.2010
4. Sh. Kuldeep
singh
Sr. Tech. T-142 F Railway
Colony, Panipat
- 9813096508 22.07.2019
5. Sh. Yashpal
sharma
Sr. Tech. T-79 F Railway
Colony, Panipat
- 9812950497 15.01.2010
6. Sh. Amit
Kumar
Sr. Tech T-142 D Railway
Colony, Panipat
- 9896594413 13.05.2016
7. Sh. Ashwani
kumar
Sr. Tech. T-128 D Railway
Colony, Panipat
- 9896677295 15.01.2010
8. Sh. Rajeev Tech.-I Near JeetPuri mandi
Garonda, Karnal
- 9813042775 22.07.2019
9. Sh. Sandeep
Pal
Tech.-I Vill. Barouli Dist
Panipat post off.
Ganjbar. Pin 132103
- 9813275235 22.07.2019
10. Sh. Sandeep
Kumar
Tech.-II T-75 G Railway
Colony, Panipat
- 9034793367 22.07.2019
11. Sh. Rajbeer
Singh
Tech.-III H.No. 61 Gali no 2
Panipat
- 9896194346 15.01.2010
12. Sh. Som
Parkash
Tech.-III H.No. 16 G.B
Railway Colony,
Panipat
- 9671328522 15.01.2010
13. Sh. Ashok
Kumar
Asstt./C&W H.No. 55 Near Shiv
Mandir Saini
Colony, Panipat
- 8950688501 22.07.2019
Annexure 14
251
S. no. Name Desgn. Residential address CUG no. Mobile no. Working
from
1. S.K.Ambastha SSE 20/B, Railway Colony,
Tuglakabad, New
Delhi
9717633479 9911575115 06-2011
2. Amit Rajan SSE GC-22, Ist Floor, Pul
Prehladpur, New Delhi
9717633473 - 10-2019
3. Madan Singh
- 99
Sr. Tech 72/C2, Railway
Colony, Tuglakabad,
New Delhi
9717636552 9818715282 From 2009
4. Beera nand –
354
Tech-I 20D, Railway Colony,
Tuglakabad, New
Delhi
9717636555 - From 2009
5. Roshan Lal-
167
Sr. Tech. 9A, Railway Colony,
Tuglakabad, New
Delhi
9717636553 9990005654 From 2014
6. Arun Kumar -
614
Tech-3 77/B1, Railway
Colony, Tuglakabad,
New Delhi
9717636554 8800438165 From 2009
7. Brijesh
Kumar-287
Tech-I 3C, Railway Colony,
Tuglakabad, New
Delhi
9717636557 9871211152 From 2014
8. Satish Kumar-
276
Tech-I 84 /B3, Railway
Colony, Tuglakabad,
New Delhi
9717636556 9899908902 From 2015
9. Chandan
Singh- 481
Tech-3 62/B 2, Railway
Colony, Tuglakabad,
New Delhi
8527345969 - From 2009
10. Dhan Singh-
437
H/KH 31E, Railway Colony,
Tuglakabad, New
Delhi
9717636559 9717422437 From 2014
11. Pradeep
Kumar- 645
Asstt
(C&W)
68/C 2, Railway
Colony, Tuglakabad,
New Delhi
9871173863 7011969257 12-2019
Annexure 15
S. no. Name Desgn. Residential
address
CUG no. Mobile no. Working
from
1. Sh. Om
Prakash
SSE/C&W
(I/C)
H.No.257/3,
Rambir Singh
Colony, Jind
9729531430 - 6/2018
2. Sh. Deepak
Kumar
SSE/C&W H.No. T-24,
Railway Colony,
Jind
9729531443 - 8/2018
3. Sh. Bhim
Singh
Sr. Tech. H.NO 227/2
Rambir Colony
Jind
- 9812629889 6/2018
4. Sh. Mukesh
Kumar
Sr. Tech. H.NO.202/3
Rambir Colony
Jind
- 9416556684 6/2018
5. Sh. Mukesh
Kumar
Sr. Tech. H.NO 445/5
Hakikat Nagar
Jind
- 9416291209 6/2018
6. Sh. Rajbir
Singh
Sr.Tech. H.NO 715/6 Patel
Nagar Jind
- 9896851002 6/2018
7. Sh. Anil Tech-II VPO Julani Distt - 9729103366 6/2018
252
Jind
8. Sh. Sanjeev
Kumar
Tech-I VPO Ahirka Distt
Jind
- 9812376964 6/2018
9. Sh. Sandeep
Kumar
C.C. Rly Colony Jind
City
- 8607509307 6/2018
10. Sh. Ram Raj Black
Smith
H.NO.T-18 Rly
Colony Jind
- 9996548350 6/2018
Annexure 16
Casualty, Divisional Hospital, Delhi 011-23978379 (DOT)
9717649037, 77-333(Rly.) 77-444
CMS/DLI 011-23978490 (Fax)
Dy. CMD/TA/NR
(I/C for disaster Management)
011-23074342 (Fax)
09717630514
Annexure 17
S.No. Faculty Designation Contact nos.
1 Dr. Vijay K. Verma ACMS/DLI 9717631531
2 Casuality Medical officer on duty 011--23978379 (DOT)
77-333,77-444 (Rly.)
9717649037
3 Dr. Inderjeet kaur ACMS/DKZ 9717631520, 96542 Rly.
Annexure 18
S.No. Faculty Designation Contact nos.
1 Dr. Vinay Kumar CMS/DLI 9717631500
2 Dr. K.S. Patiyal ACMS/DKZ 9717631521
3 Dr. Praveen Sr. DMO/DLI 9717631549
4 Dr. Yogesh Bhardwaj ADMO/DLI 9717631512
5 Dr. S.K. Nagar Sr. DDS/DLI 9717631552
6 Dr. S.P. Sharma DMO/DLI 9717631542
Annexure 19
S.No. Faculty Designation Contact nos.
1 Dr. Alka Nagpal ACMS/DLI 9717631522
2 Dr. Supurna Sen Roy ACMS/DLI 9717631539
3 Dr. B. Panose Sr. DMO/DLI 9717631548
4 Dr. Sumita Sinha Sr. DMO/DLI 9717631546
5 Dr. Dharamraj Singh ADMO/DLI 9717631534
Annexure 20
S.No. Faculty Designation Contact nos.
1 Dr. Deepali Gupta ACMS/DLI 9717631501
2 Dr. S. K. Nagar Sr. DDS/DLI 9717631552
253
Annexure 21
S.No. Faculty Designation Contact nos.
1 Casualty Doctor on duty - 011-23978379 (DOT)
77-333, 77-444 (Rly.)
9717649037
011-23978490 (Fax-CMS/DLI)
2 Dy. CMD/TA/NR I/C for DM 011-23074342 (DOT)
9717630514
3 Dr. Supurna Sen Sr. DMO/DLI 9717631539
4 Dr. Pamelle Yadav Sr. DMO/DLI 9717631551
5 Dr. S.S.Roy DMO/DLI 9717631539
6 Mrs. Prema Devi ANO/DLI 9717631562
Matron on duty 011-23978379 (DOT)
77-333, 77-444 (Rly)
Annexure 22
S.No. Designation Contact No.
Railway DoT Mobile No.
1. Sr. DOM 22315 23743352 9717631900
2. Sr. DOM/Chg 28274 23742601 9717631901
3. Sr. DOM/G 28342 23363017 9717631903
4. DOM/M - 23344772 9717631924
5 AOM/M - - 9717631921
6. AOM/Chg 28275 23348007 9717631920
7. AO/TKD 78265 23367352 9717635060
8. ATM/GZB 24251/24252 2860369 9717631923
9. SD/NDLS 22951 23742714 9717631910
10. SD/DLI 77397 23962383 9717631909
11. SD/HNZM 72211 24359735 9717631927
12. CHC/CNL 22231 29815127 9717634333
13. Dy. CHC 22564/22228
/23514
23405198 9717633790
14. Safety/CNL 28323 - 9717632454
15. TI/DLI 77517 - 9717634351
16. TI/NDLS 23272 - 9717634350
17. TI/SNP - - 9729531949
18. TI/PNP 61227 - 9729531950
19. TI/KKDE - - 9729531940
20. TI/FDB 73268 - 9717634353
21. TI/DEC - - 9717634352
22. TI/ROK - - 9729531951
23. TI/JIND - - 9729531952
24. TI/JHL - - 9729531953
25. TI/MUT 66206 - 9760531936
26. TI/SMQL - - 9760531937
254
27. SS/ANVT 24610/24606 9717632791 9717635012
28. SS/MTC 66230 01212644998 9760531931
29. SS/GZB 24263/24261 01202863569 9717631946
30. SS/SBB 77499/77248 01202900344 9717634329
31. SS/DSA 77295/77244 01122585251 9717634328
32. SS/DEE 75424 01128713267 9717634327
33. SS/DSJ 72216 01124671985 9717631947
34. SS/SSB 79224 01127028537 9717631940
35. SS/PNP 61229/61225 01802647481 9729531933
36. SS/ROK 64206/64203 01262268379 9729531942
37. SS/JHI - 0181225131 9729531943
38. SS/JHL 67210/67211 01692252236 9729531947
Annexure 23
S.No. Designation Mobile no.
1 Sr. Divisional Safety Officer 09717631902
2 Asstt. Divisional Safety Officer 09717632059
3 Safety Counsellor (Traffic) 09717634814
4 Safety Counsellor (C&W) 09717633299
5 Safety Counsellor (Engg.) 09717634813
6 Safety Counsellor (S&T) 09717634815
7 Safety Counsellor (Elect.) 09717632549
8 Safety Counsellor (Diesel) 09717637484
Annexure 24
S.No. Designation Mobile no.
1 Sr.Divisional Civil Defence Officer 09717631902
2 Asstt. Divisional Civil Defence Officer
09717632059
3 Divisional Civil Defence Instructor 09717648383
4 Civil Defence Instructor 09717633299
Annexure 25
S.No. Name Designation Mobile No.
255
Annexure 26
S.No. Name Rank Place of posting CUG/Mob No.
1 Kuwar Sah IPF/Team Incharge Reader to SC-I 9717631975
2 D.K.Meena SI DLI/M 9414035853
3 Lalit Kumar SI NDLS 9717103700
4 Naresh Kumar SI NDLS 7988367674
5 Sunil Kumar Chobey ASI DLI/M 9717631667
6 Arvind Kumar ASI DLI/M 9968444462
7 Uttam Kumar ASI NDLS 9868082562
8 Veer Pal Singh HC DLI/M 7042563282
9 Raj Kumar Meena HC DLI/M 9720816110
10 Karnel Singh Constable DLI/M 8057471409
11 Manoj Hudda Constable DLI/M 9717356900
12 Kuldeep Tomar Constable DLI/M 7310667878
13 Narendra Kumar Solanki Constable DLI/M 8076595460
14 Vinit Malik Constable DLI/M 9761344035
15 Parminder Tomar Constable DLI/M 9635671104
16 Amit Kumar IV Constable DLI/M 7906266769
17 Rahul Constable DLI/M 8630168080
18 Manish Tomar Constable DLI/M 8433002635
19 Jogender Singh-II HC NDLS 9991845157
20 Mohipal Singh HC NDLS 8104592002
1 Sh. Rohtash Kumar CWLI 9717648769
2 Sh. Satish Ahuja CWLI 9717648770
3 Sh. K.C. Rana CWLI 9717648768
4 Sh. S.K. Batra CWLI 9717648771
5 Sh. Mukesh Kumar CWLI 9717648763
6 Sh. Prem Mohan CWLI 9717648766
7 Sh. Vijay Bajpai CWLI 9717648775
8 Sh. Deepak Vats CWLI 8920107212
9 Sh. Rajesh Kumar CWLI 9717648767
10 Sh. Devender Gautam CWLI 9717648758
11 S.K. Kataria CWLI 9717648760
12 Sh. Yashpal Bhardwaj CWLI 9717648774
13 Sh. Ravi Kumar CWLI 9717635247
14 Sh. Rohit Prasar CWLI 9717648696
15 Sh. Yash Pal Rawat CWLI 9717648755
16 Sh. Ajender Singh CWLI 8171100353
17 Sh. T. Chetan CWLI 9717648773
18 Sh. Suresh Kumar CWLI 9717695116
19 Sh. Arvind Kumar CWLI 9717002029
20 Sh. Rajesh Partap Singh CWLI 9654941557
21 Sh. Deepak Kumar CWLI 9717894227
256
21 Pramod Kumar HC NDLS 8887942195
22 Pyar Singh Panwar HC NDLS 9557089184
23 Mukesh Kumar Meena Constable NDLS 8700858563
24 Sonu Constable NDLS 9050375081
25 Sanjay Constable NDLS 9671878762
26 Prakash Chand Constable NDLS 9785386095
27 Ram Singh Saini Constable NDLS 8459360630
28 Narpal Constable NDLS 8168260381
29 Manoj Kumar-II Constable NDLS 8427699098
30 Vishal Baliyan Constable NDLS 7906621943
Annexure 27
(A) List of RPF Station/Post at stations, Station/Post incharges details with phone number
S.No. RPF Station/Post Name of Post incharge /IPF Phone number of Post incharge
1 RPF/Post/NDLS Sh. Bhupender Singh 9717631747
2 RPF/Post/DLT Sh.Rohtash Kumar 9717631734
3 RPF/Post/DKZ Sh. Sanjeev Verma 9717631740
4 RPF/Post/DEE Smt. Dipti Chaudhary 9717631737
5 RPF/Post/PTNR Sh. Pradeep Kumar Sharma 9717631739
6 RPF/Post/DEC Sh.Mukesh Kumar 9717631735
7 RPF/Post/SSB Sh. Narender Kumar 9717631738
8 RPF/Post/ROK Sh. Rakesh Ojha 9729531732
9 RPF/Post/JHI Sh. Suresh Chand 9729531733
10 RPF/Post/JHL Sh. Abdul Latif 9729531734
11 RPF/Post/SNP Sh. P.N.Goswami 9729531730
12 RPF/Post/PNP Sh. R.S. Hudda(IPF) 9729531731
13 RPF/Post/ANDI Sh. Hoshiyar Singh 9717631978
14 RPF/Post/KKDE Sh. Vinit Gautam 94146103909
15 RPF/Post/GGN Smt. Sangam 9717631977
16 RPF/Post/DLI(M) Sh. A.K. Bansal 9717631746
17 RPF/Post/NZM Sh. Krishan kumar 9717631760
18 RPF/Post/ANVT Sh. Bijendra Katiyar 9717631762
19 RPF/Post/NWL Sh.Anup Tharran 9717631761
20 RPF/Post/DSA Sh. Neerav Kumar Mishra 9717631754
21 RPF/Post/DSJ Sh.Nitin Nehra 9717631719
22 RPF/Post/TKD Sh. Sandeep Kumar 9717631755
23 RPF/Post/PWL Sh. Balwan 9717648737
24 RPF/Post/FDB Sh. S.K.Lamba 9717631763
25 RPF/Post/GZB Sh. P.K.J.Naidu 9717631758
26 RPF/Post/LONI Sh. Youdhvir Singh 8744803742
27 RPF/Post/SMQL Sh. P.K.Bora 9760531730
28 RPF/Post/MTC Sh. Jitender Yadav 9760531731
257
29 RPF/Post/MOZ Sh. M.K.Sharma 9760531732
b)List GRP Station/Thana at Stations,Station/Thana incharges details with phone number
S.No GRP Station/Thana Name of Thana incharge/SHO
Phone number of Thana incharge
1 GRP/Thana/NDLS Sh. Jitender Malik 8750871305
2 GRP/Thana/Subji Mandi Sh. Mahender Lal 8750871303
3 GRP/Thana/DEE Sh. Krishan 8750871308
4 GRP/Thana/DLI(ODRS) Sh. R.S.Rathi 8750871302
5 GRP/Thana/AVRS Sh. Jogender Prasad 8810313122
6 GRP/Thana/ROK Sh. Snehi Raja 8814888716
7 GRP/Thana/JHI Sh. Raj Kumar 8817888717
8 GRP/Thana/Jakhal Sh. Risal Singh 7015683483
9 GRP/Thana/SNP Sh. Ramphal 8814888713
10 GRP/Thana/PNP Sh. Pritam Singh 8814888712
11 GRP/Thana/Karnal Sh. Tara Chand 8814888711
12 GRP/Thana/KKR Sh. Joginder Singh 8930600002
13 GRP/Thana/DEC Sh. Nresh Kumar 8750870309
14 GRP/Thana/H.NZM Sh. Praveen Kumar 8750871311
15 GRP/Thana/GGN Sh. Parmanand 7291972103
16 GRP/Thana/DSA Sh. Sunil Kumar Kasan 8010602729
17 GRP/Thana/SBB Sh. Ajay Kumar 9457663241
18 GRP/Thana/BTU Sh. Rajeen Ranjan 9454404450
19 GRP/Thana/Bahadurgarh Sh. Ranbir Malik 8814888715
20 GRP/Thana/SMQL Sh. Rajesh Singh 9454404451
21 GRP/Thana/GZB Sh. A.K. Shisidia 9454404447
22 GRP/Thana/FDB Sh. Manjeet Singh 7291972102
23 GRP/Thana/MTC Smt. Kiran Raj 9454404410
24 GRP/Thana/MOZ Sh. Kardam 9454404499
Annexure 28
S.N. Name Designation Telephone no.
Office Mobile
1 Sh. K.S Sajwan SSE/T/Store 23544 9717631864
2 Sh. R.K. Verma SSE/T/T/PAE 28330 9717633113
3 Sh. Joginder TCM/Cable 23311 9717633127
Annexure 29
S.N. Name Designation Telephone No.
258
Standby
S.No. Name Designation Telephone No.
Office Mobile
1 Sh. Kewal Ram SSE/Tele/DKZ 76200 9717633098
2 Sh. Prashant kumar JE/T/DLI 77200 9717648396
3 Sh. Vishwas Kumar TCM-1/DLI 77200 9971802326
Annexure 30
S.No. Name Designation Telephone no.
Office Mobile
1 Sh.N.C Kaushik SE/T/PNP 61250 9729531838
2 Sh. Vikas Aggarwal C/Jointer/PNP 61250 8295911911
3 Sh. Kadam Singh H/kh. 61250 8059439576
Standby
S.No. Name Designation Telephone no.
Office Mobile
1 Sh. C.P. Meena TCM-I 61250 8295911910
2 Sh. Krishna Prasad H/KH 61250
Annexure 31
S.No. Name Designation Telephone no.
Office Mobile
1 Sh. Harish Bhogal SSE/T/PAE/STB 22421
22319
9717631870
2 Sh. Hari Bhan Singh
Chauhan
JE/TELE/CABLE 23311 9717648397
3 Sh. Anoop Dixit TCM/CNL 22209 9717633097
Annexure 32
S.N. Name Designation Telephone no.
Office Mobile
1 Sh. Amlesh Kumar SSE/T/Railnet 25164 9717631849
2 Sh. Anoop Dixit TCM-I/CNL 22209 9717633097
3 Sh. Sunil Rai TCM-I 23544 9717633095
4 Sh. Kamal Kishore SEE/T/DLI 77200 9717631854
259
Office Mobile
1 Sh.V P Tiwari SSE/T/CNL 22232 9717631873
2 Sh. Prashant Kumar JE/T/DLI 77200 9717648396
Stand by
S.No. Name Designation Telephone No.
Office Mobile
1 Sh. Madan Lal SSE/T/PAE 22226
28330
9717648474
2 Sh. Hari Bhan Singh
Chauhan
JE/T/Cable 28329 9717648397
Annexure 33
(a) Railway Board
S.No. Location Telephone No. (MTNL) /
Railway No.
Staff responsible for providing
helpline telephones
1 Emergency Control/ Punctuality
Room No. 476/P
011-23388230 (STD)
011-23388503 (STD)/FAX
Rly. -
43859 ,43600, 43528 & 32636
Sh.R.S. Rana SSE/T/Exch, Rly.
Board & his staff.
2
Safety Cell, Room No. 341-C
Disaster Management Cell
011-23382638(STD/FAX)
Rly.- 43399,
41550,41555
011- 23074419 (STD),
Fax – 011-23041555
(b) Baroda House, New Delhi
S.No. Location Telephone No. (MTNL)
/Railway No.
Staff responsible for providing
helpline telephones
1 Emergency Control 011-23384605,
Rly.- 32268,32215
Sh.Anand Kumar SSE/T/Exch.,
Baroda House and his staff.
2 Commercial Control 011-23381174 (STD)
Rly.- 32547
(c) DRM Office, New Delhi
S.No. Location Telephone No. (MTNL) /
Railway No.
Staff responsible for
providing helpline telephones
260
1 Conference Room,
Control Office, New Delhi
011-23366543 (STD)
(Dy. Chg/o)
Sh. Vijay Kumar
SSE/T/EXCH &
JE/Tele/Test Room
on duty & his staff.
Rly.- 22233,22628
2 Commercial Control,
New Delhi
011-23362296 Comml. Control
1072 (I/C)
09717633779
Rly.- 22427, 23491, 26240
Annexure 34
S.No.
1.
Station Telephone No. (MTNL) /
Railway No.
Staff responsible for
providing helpline
telephones
Location
New Delhi 011- 1072 (4 line I/C) Sh. Dinesh Rathi
SSE/T/NDLS and his
staff working in New
Delhi Exchange
SD/NDLS
__________
Dy SS/ Comml.
Office,
011-23342954
011-23740020 (STD)/ FAX
011-23341074
Rly. - 22280, 22623
2 Old Delhi
Railway
Station
011-23967332 (ISD/STD) Sh. Kamal Kishore
SSE/T/DLI and his staff
working at Delhi Main
exchange.
SSM/DLI
__________
Dy. SS/Comml
Office
011-23962389 (STD)
Rly.-77480, 77533
3 Hazrat
Nizamuddin
Station
011-24359735 (ISD/STD) Sh. Rahul Dhar SSE/T/
HNZM & his staff.
SSM/HNZM
__________
May I help you
booth at station.
011- 24359748
May I help you
Rly.- 72389 ,72510
4 Sonipat 0130-2245715 / FAX Sh.Pramod Kumar
Ray SSE/SNP &
staff at SNP.
SS office. 0130-2247414
Rly.- 030-60211
5 Panipat 0180-2647481/ FAX
0180-1072 (I/C)
Sh. N.C. Kaushik
SSE/PNP & staff his
staff.
SS Office
Rly.- 030-61225
6 Karnal 0184-2240697 /FAX Sh.Virender
Kumar/SSE/T/KUN &
his staff
SS Office Rly.- 030-62242
7 Kurukshetra 01744-220022 /FAX
01744-220139
Rly.- 030-61506
Sh. Pradeep Kumar
JE/T/KKDE & his staff
SS Office
8 Rohtak 01262-268379/FAX Sh. Harvir Singh
SSE/T/Rohtak & his
staff
SS Office Rly.-030-64203
9 Jind 01681-225131 /FAX Sh. Kanchan Peter
SSE/T/ JHI & his staff SS Office
01681-228183-1072
(I/C) 01681-225382
Rly.-030-65206
10 Narwana 01684-242700 /FAX Sh. Brij Raj
Meena JE/T/NRW & SS Office
01684-240131 Enquiry office
261
Annexure 35
SECTION STATION CUG PHONE NUMBER
Delhi Area Section Test Room 9717633132, 9717632793, 9717632792
Delhi 9717632451
ART 971763295, 971763296, 971763297
Delhi Sharanpur Section Meerut 8171100334, 8171100335, 8171100336
Delhi Ambala section Panipat 8295911916, 8295911917, 8295911918
Delhi Bathinda Section Rohtak 8295911914, 8295911920
Jakhal 8295911821, 9717632788
Tughlakabad Palwal Section Faridabad 9719632798
Rly.-030-65304 his staff
11 Jakhal 01692-252236 /FAX Sh. Sandeep Shukla
SSE/T/JHL and his staff SS Office 01692-252022 Enq. JHL
Rly.-030-67211
12 Meerut City 0121-2511020 /FAX Sh. Rajesh Kumar
SSE/T/MTC & his staff SS Office
0121- 1072 (I/C)
Rly.-030-66214
13 Muzaffar
Nagar
0131-2437244/FAX Sh. Raj Kumar
SSE/T/MOZ & his staff
SS Office
Rly.- 030-68210
14 Shamli 01398-259350 /FAX
Sh. Vijay Singh
SSE/SMQL & his staff. ASM Office
15 Delhi Sarai
Rohilla
011-28716348-(AME),
011-28713267(SS),
011-28714365/Exch.
Rly.- 030-75433
Sh. Arvind Kumar
SSE/T/DEE & his staff
SS Office
16 Delhi Cantt 011-25693846 /SS Sh. Dunu Ram
TCM/DEC
SS Office
011-25691140/CSI
011-25694220/Resv.
011-25681852-ASM
Rly.-030-75611
17 Gurgaon 0124-2322621/FAX Sh. Devender Kumar
TCM/GGN SS Office
0124-2253516/PRS
0124-2253922/ENQ
Rly.- 030-75620
18 Faridabad 0129-2418811/FAX Sh. Rameshwar Meena
SSE/T/ FDB staff
SS Office
0129-2434929(SSE/T/O)
0129-2412500(RPF),
0129-2411032-Pannel
Rly.- 030-73206-SS Office
030-73301(panel)
19 Ballabhgarh 0129-2242346/FAX Sh. Upendra Pandey
JE/T/FDB SS Office 0129-2303187(Enq)
RLY-030-73276
20 Palwal
01275-252104/FAX Sh. B.L.Sayane
JE/T/FDB
SS Office
262
Delhi Sarai Rohilla
Rewari Section
Delhi Sarai Rohilla 9719632799
Delhi Shahdara Shamli
Sharanpur Section
Shamli 8171100331, 8171100332, 8171100333
Annexure 36
Sr.
No.
DIVN. HOMING
LOCATION
ID NUMBERS OF SATELLITE PHONES
VOICE FAX DATA VOICE
1
DLI Test Room, Delhi
761603287 761603288 761603289 761603290
763095690 763095691 763095692 763095693
763096527 763096528 763096529 763096530
761316629 761316630 761316631 -----
ART/DLI 763096531 763096532 763096533 763096534
2
FZR
Wireless Office,
Firozpur
761603291 761603292 761603293 761603294
763096535 763096536 763096537 763096538
3
LKO
Wireless Office,
Lucknow
763095712 763095713 763095714 763095715
763096539 763096540 763096541 763096542
4
MB
Test Room,
Moradabad
763095716 763095717 763095718 763095719
763096543 763096544 763096545 763096546
5
UMB
Wireless Office,
(Station),
Ambala
763095698 763095699 763095710 763095711
763096547 763096548 763096549 763096550
Annexure 37
Location
Rly Phone MTNL/CUG
nos.
Control
Baroda House 030-32215
030-32268
011-23384605,
Emergency Control
030-32923
030-32457
011-23381174
011-23384040
Commercial control
Control
Office/NDLS
030-22233, 030-22628
030-22427, 030-23491
011-23366543
09717633781
011-23762296
09717633779
Conference Room
Commercial Control
New Delhi Rly.
Station
030-22280,
030-22623
011-23740020
011-23342954
011-23341074
Dy.S.S./CSM/Comml.
Office
Old Delhi Rly.
Station
030-77533
030-77480
011-23962389
011-23967332
Dy.S.S./Comml. Office
Hazrat
Nizamuddin
030-72389
011-24359735
011-24359748
(ASM)
MAY I HELP YOU
BOOTH
DRM Office
DLI Division
22427
22233
011-23366543
09717633779
CNL Office
Comml. CNL
263
Annexure 38
S.no Div. Home Location Numbers of Satellite phones
1.
DLI
Test Room Delhi 8991112698
2. 8991112999
3. 8991112700
4. 8991112701
5. ART/DLI 8991112697
6. SSE/T/NDLS 8991112703
7. RLY.BOARD 8991112702
264
