Digital Archives and Visual Cognition
Transcript of Digital Archives and Visual Cognition
1Digital Archives and Visual Cognition
Digital Archives and Visual Cognition
Meghan Hines
LBSCI 730, Queens College
Spring 2015
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The concept that ‘the simpler the form of a letter the simpler its reading” was an obsession of beginning constructivism. It became something like a dogma, and is still followed by “modernistic” typographers.
This notion has proved to be wrong, because in reading we do not read letters but words, words as a whole, as a ”word picture.” Ophthalmology has disclosed that the more the letters are differentiated from each other, the easier is the reading.
Without going into comparisons and the details, it should be realized that words consisting of only capital letters present the most difficult reading – because of their equal height, equalvolume, and, with most, their equal width. When comparing serif letters with sans-serif, the latter provide an uneasy reading. The fashionable preference for sans-serif in text shows neither historical nor practical competence.
Joseph Albers, Interaction of Color
If one limits strong, heavy, rich, and solid colors to the small areas of extremes, then expressive and beautiful colored area patterns occur….Large area background or base-colors do their work most quietly, allowing the smaller, bright areas to stand out most vividly, if the former are muted, grayish or neutral.
Eduard Imhof, Cartographic ReliefPresentation
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Archives as we commonly understand them are a product of the
European Enlightenment, brought about by the rise in literacy and
the revolution in epistemology and empiricism culminating in the
French Revolution, and later fostered by the growth of state
bureaucracy and logical positivism.
As bureaucracy has grown throughout the centuries still
dominated by Enlightenment theory, documentation has increased
exponentially – the difference being that the bureaucracy of
government has been expanded to include that of business. While
merchant records are among the oldest known written records, the
exponential increase in corporate records marks a convergence
with the state-capital apparatus, a special phase in which
records accumulation is not additive but expands via orders of
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magnitude, as has been the case historically: Sir Hilary
Jenksinon gives way to the problem of bulk, which gives way to
big data, and through all of this, new ways of knowing come into
being.
The present is a period of inflationary documentation – not
only of government and traditional business (which tends to
obscure the productive forces which constitute it), but that of
personal-corporate enterprise, wherein social media lays plain
the mode of production (user contributions) while only thinly
veiling the monetizing aspects. Facebook and Yelp! are prime
examples. This enterprise reflects not a new mode of production
but an intensified and extensified one, where all human acts can
be monetized and the distinction between work and leisure time
(to the extent there was one) becomes increasingly blurred.
Due to these changes in material conditions of capital,
archivists will be required to expand their repertoire,
particularly with regards to digital archives, which, if trends
persist, will become dominant in the years and decades to come.
The digital era is already completely transforming how people
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consume and produce information and knowledge and archivists must
be able to respond to these developments.
One of the most important tasks of digital archives will not
be the simple aggregation and description of records, but the
understanding of the shifts in cognition that take place in the
digital realm. These then must be applied in consideration to the
audience and its socio-economic factors (race, gender, age,
disability, etc.), to provide not only access but the means of
access to targeted populations. By means of access it is meant that
instead of a one-sided production of content, that user
interaction and feedback will come to be integrated into the
process of access itself, not as exogenous factors but as
fundamental elements of the content creation process. That is,
the archives become a social media, but of a special sort. Before
getting to that stage, however, there must be an approach to
digital access incorporating visual cognition, and much work must
be done to ease discoverability through advances in software
design, development of best practices, and day-to-day archival
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use of graphic design supported by pedagogical and neurological
research.
ARCHIVES: PRESENT AND FUTURE
As digital archives grow in number and content, fewer
physical archives will be necessary as records are either born
digitally or transferred to digital media, with the physical
container destroyed or put into storage. Rare books and other
elite archival objects will still require physical spaces at
least for the time being, but given improvements in technology,
remote-viewing might soon be able to completely replace in-person
visits. Work will be spread between disparate physical locales as
telecommuting continues its inexorable progress; in short time,
the archive will resemble more a cybernetic map than a modern
office.
Per the United States’ Bureau of Labor Statistics (2015),
“employment of archivists is projected to grow 17 percent from
2012 to 2022, faster than the average for all occupations.” The
BLS is quick to note however the small size of the profession and
thus the pitiful number of actual jobs this translates to (1,100
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over 10 years). Factored with the number of graduates in library
science and related fields, this makes for a highly competitive
environment with preference given to those with high levels of
computer and communicative skills Specifically, the BLS states
that those with experience with electronic records are desirable
candidates, but electronic records – often code for traditional
records management – only hints at the paradigm shift
approaching, i.e., the shifting means not only of providing
access, but of records creation, description, etc. The Society
for American Archives (SAA) has on its website a 130-page manual
on digital skills for employment
(https://www.archivists.org/publications/proceedings/NewSkillsFor
ADigitalEra.pdf). If the SAA is that concerned, then it is
without a doubt necessary for aspiring archivists to have a
healthy grasp on information technologies. In a few years the
landscape is likely to change drastically, which means that those
with limited computer and information skills will be left behind.
It is recommended therefore for students and professionals alike
to embrace the digital now, and embrace it in full.
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The growth in digital records reflected in the growth of
digital asset management, which according to the New York Times
(2008) employed about 20,000 people in 2008, which was then
predicted to experience three-fold increase in one decade. This
indicates that while traditional archival positions may be
difficult to acquire, related positions are relatively plentiful,
provided, again, one has the requisite computer skills. However,
the Times warned, “People with I.T. backgrounds tend to be wrong
for the job...They tend to focus on storage solutions.” Like many
in the libraries and archives field, many who work in Digital
Asset Management come to their positions from a variety of
academic and work backgrounds. Along with Records Management,
DAM provides an attractive alternative to traditional archival
jobs. Growth in these related fields will bring about changes
within the archival field, with each field adopting principles
and techniques from each other while attempting to reign in
control on the avalanche of digital material being produced. The
lines between public and private will become increasingly
blurred, with academic institutions adopting strategies from
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business and advertising, although it is hoped that these would
be suitably tailored to archival standards.
Though various factors contribute to the evolving landscape
of archival work, it was noted in the 2001 Annual Meeting of the
SAA by Davis (2012) “it’s primarily technology that is bringing
this [paradigm shift] to the fore.” As Davis (2012, from SAA 2011
Annual Meeting) noted:
A recent survey indicates that virtual forms of interaction
between patrons and repository staff (including email,
website comment features, and interactive chat reference)
have increased dramatically in the past decade…Similarly
this same survey of 275 American and Canadian special
collections libraries found that only 7 percent of survey
respondents provided no Web-based access to their finding
aids. In addition to reference services and finding aid
delivery, exhibitions, digitized-collection materials, and
community outreach initiatives have all moved to the virtual
realm. Though it is difficult to confirm that the growth of
archives’ presence on the Web is solely responsible, in this
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same period (2000–2009), use of manuscript and archival
collections increased as much as 88 percent.
This digital shift - nominally starting with the advent of
Web 2.0 - has led to a massive increase in potential archival
content; coupled with software and hardware advancements and
cheap storage costs, we can only expect content to continue to
expand, with new emphasis on born-digital records. This expansion
supports not only the existing population of academic and general
public researchers, but widens and deepens the needs of these
groups, with growth both in terms of absolute numbers of but also
as a percentage of the general population; the vast use of the
Google search engine and Wikipedia are ample proof of this
enormous growth. As archives make more content available
digitally, this will not only mirror the trend the expansion of
research but will actively shape that content and how and why we
make records accessible.
Manovich (2013) describes this condition as “software
epistemology,” a dynamic system similar to machine learning that
produces new ways of knowing:
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…turning everything into data, and using algorithms to
analyze it changes what it means to know something. It
creates new strategies that together make up software
epistemology…. social media and other parts of the modern
technosocial universe introduce new ways of acquiring
knowledge, and in the process, redefine what knowledge is…
Furthering this concept, Manovich (2013) describes a part-
whole relationship roughly analogous to concepts found throughout
nineteenth and twentieth century philosophy, linguistics,
psychology, computer and cognitive studies:
….another important type…is data fusion – using data from
different sources to create new knowledge that is not
explicitly contained in any of them. For example, using the
web sources, it is possibly to create a comprehensive
description of an individual by combining pieces of
information from their various social media profiles and
making deductions from them.
In a way, this description can be used to consider the act
of archiving itself, given the multifarious skills and
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disciplines represented in the field which find their archival
apotheosis as a connected system, as a network. Manovich (2013),
elaborating on Kay and Goldberg’s theory of the metamedium is
instructive here as well:
… the property that is most important from the point of view
of media history is that the computer metamedium is
simultaneously a set of different media and a system for
generating new media tools and new types of media. In other
words, a computer can be used to create new tools for
working with the media types it already provides as well to
develop new not-yet-invented media.
The idea of technology supplanting human creativity is
difficult to process, but it is also disturbing to conceive of
human capacity in a static or linear fashion. For instance, it is
commonly held that academic researchers using an archive come
prepared, that they know precisely what it is they are looking
for and simply require an adequate guide for locating this
material. This belies that fact that many creative, genius acts
occur by what appears as happenstance, and can stem from a desire
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to pursue knowledge about something ambiguously conceived of – an
intuition, perhaps - and that the knowledge formation thus
appears not as arboreal, but rhizomatic. Put simply, one should
not conceive of knowledge reception but rather knowledge
production occurring not in a top-down, linear mode, but
occurring at all phases and proceeding in all directions.
This characterization should not imply that knowledge and
information cannot and should not be structured, but rather
that this structure has to be conceived of according to
different models. As an interviewee noted in a SAA usability
study, the ambiguity concerning beginning and ending points…
in internet searches,” results in the sense of “how do you
know you’ve gotten all of it? . . . perhaps the archivist
has simply directed you toward one chunk and you’re missing
out on a lot of other things that go along with it. So
that’s kind of how I remember feeling . . . until I realized
that you always feel that way.
Perhaps, like the interviewee stated, this is an ever-
present sense during research, simply magnified by the extent of
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the digital archive and the internet. However, via adequate
study, design and implementation of visual-cognitive theory in
the digital archive, this sense of aporia and lack of
authoritative trust can be reduced, or even transformed as the
researcher becomes less dependent on any one archivist and more
on a community of users mutually using sophisticated software.
Responding to and continuing to iteratively learn from these
processes is our task as archivists.
VISUAL COGNITION: THEORY AND FINDINGS
While we have sketched a rather abstract long-term process,
in the near-term these theories and trends amount to a need to
make web tools appealing without promoting negative cognitive or
physical effects, such as visual and cognitive distraction, being
overwhelmed by colors, graphics, and animations; illegible text
formats using inappropriate fonts, kerning and text
spatialization, etc. It is paramount to do so as archives face
continuous assault from repositories such as Google and
Wikipedia.
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In trying to address the “how do you know you’ve gotten all
of it” morass that many researchers, academic or otherwise, often
find themselves in, Tufte (1990) clarifies: “it is not how much
empty space there is, but rather how it is used. It is not how
much information is there, but rather how effectively it is
arranged.” This removes some of the black-and-white thinking
pertaining to clutter or “unstructured” data and orderly or
“structured data” and allows us to instead think of the
opportunities for creative, interactive design.
Scene Vision is a specialty in the area of visual cognition
and is highly applicable to web context. Scene Vision: Making
Sense of What We See, edited by Kveraga and Bar (2014) is a
sophisticated yet approachable collection of writings by expert
scientists in the field. An especially relevant chapter is
Putting Scenes in Context, by Elissa M. Aminoff. In this ,
Aminoff explains why scene understanding is not reductive to a
single dimension (three-dimensionality, for instance), and that
elements high in associative strength (objects) are in fact
“extracted first and used to access long-term representations of
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contexts and scene categorizations. These long-term
representations are then used to generate predictions and
expectations about the environment…” This means that the
background of a scene, or its layout, is secondary to the
recognition of objects within the scene, which then produced
associative memories which then signal what the scene is.
Although secondary, the scene understanding is critical to making
sense of the image, and cannot be approached as an afterthought.
In chapter five, “The Neurophysiology of Attention and
Object Recognition,” a saliency map, or a model that uses the
distribution of features such as color, brightness, and
orientation, to make an image of a single representation is
described by the results of a study,
…monkeys were required to make an eye movement to an oddball
stimulus (a red target in an array of green distracters or a
green target among red distractors). Cells in the lateral
intraparietal area initially responded indiscriminately to a
target and a distracter (i.e., whether the object was green
or red, or whether it was talk relevant or irrelevant), but
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the response of cells shifted to signal whether or not the
oddball target was in or out of their respective fields.
Thus, neural activity in the lateral intraparietal area
might gradually develop to represent the visual priority of
the location occupied by an object in a scene.
Kveraga and Bar, 2014
One counter-intuitive example found in Liqiong (2010)
pertains to differences in affective responses to software and
how complexity can be desirable not only for purposes applicable
to advertising and the short-term attention often desired to make
sales, but to specific types of researchers, academic or
otherwise. In short, simple design, or rather, “order” is
desirable for the ideal researcher who comes well-prepared and
seeks to take no excursions. Complexity (un-order), by contrast,
is appealing to those who are seeking excitement. Between these
two types is a vast continuum: one aspect of research is the
element of surprise, of play, of discovery, that can only occur
if the activity being undertaken does not pertain so much to the
goal-directed behavior of the first type. Understanding design
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affect is therefore important when considering your audience, and
depending on the variations within your audience, it may be
recommended to create two versions of your site, where upon
landing on the home page, the visitor can choose between more
“orderly” and more “complex” iterations. These two types of
visitors can be described as “telic” and “paratelic”
The telic…state is characterized as goal-oriented in which
the ultimate goal of any ongoing activity is perceived as
essential for the individual, and the activity itself is
peripheral. In the telic state, a high level of arousal is
experienced as unpleasant and associated with anxiety,
because it is perceived as interfering with the achievement
of the goal. However, a low level of arousal in this state
is experienced as pleasant and described as relaxation.
Therefore, individuals in the telic state are depicted as
serious-minded, future-oriented, and arousal avoidant,,,In
contrast to the anxiety avoiding telic state, the paratelic
state… is related to excitement-seeking. This state is
characterized as activity-orientation, where the goal of the
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activity is not important compared to the ongoing activity…
In the paratelic state, a high level of arousal is
experienced as pleasant because it is associated with
excitement, whereas a low level of arousal is experienced as
unpleasant and described as boredom. Thus, individuals in a
paratelic state are characterized as playful, present-
oriented, and arousal-seeking.
Liqiong (2010)
As pertains to the cognitive rather than emotional effect,
order is inhibiting to effort, Liqiong (201) states:
As the extent of order grows, it structures diversity,
brings unity, coherence, and clarity to the environment, and
reduces efforts required to comprehend the environment. A
high level of order is hence arousal-reducing, as it reduces
uncertainty and calls for less energy allocation to the
stimulus.
It bears repeating that stimuli is worth researching and
integrating into software and website design, as the link between
neuronal firing rates “excitement” and long-term memory is well-
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founded (e.g. Lisman & Grace (2005), The Hippocampal-VTA Loop:
Controlling the Entry of Information into Long-Term Memory).
Another emerging practice highly relevant to archivists is
Visual Analytics. This is described by Lemieu (2015) as an
“intelligence augmenting” technology relying on the deployment of
graphical rather than text-based images: “through encoding of
data into graphical images, visualizations can act as a
repository of data which allows individuals to offload cognition
to the perceptual system, using visuals as a form of virtual
memory.” This is seen to have “advantages over other modes of
communication and thought because humans have evolved visual and
spatial skills that include the ability to detect edges and
discontinuities, to recognize patterns, and to retrieve
information using visual cues” which can be then be turned into
graphics to “provide a rich visual description of data… observed
with ‘pre-attentive processing’, that is, they are perceived
prior to conscious attention, they are understandable at a glance
and much more rapidly than words.” Tufte (1990) expresses this
more poetically:
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We thrive in information-thick worlds because of our
marvelous and everyday capacities to select, edit, single
out, structure, highlight, group, pair, merge, harmonize,
synthesize, focus, organize, condense …enumerate, glean,
synopsize, winnow the wheat from the chaff, and separate the
sheep from the goats. And a lot of data are processed:
recent [2006] evidence indicates that the optic nerve
connecting eye’s retina to brain operates at 10MB per
second, equivalent to an Ethernet.
For archival purposes, specifically with regard to EAD and
XML-based finding aids, these discoveries have, per Lemieu (2015)
“created new opportunities for the introduction of new
visualization tools that leverage archival descriptive metadata.”
One such attempt uses “visualizations to represent multiple
‘dimensions,’ (for example, relationships among persons,
committees, and so on) in online finding aids.,,[seeking to]
visualize archival information by applying Ted Nelson’s ZigZag™
(http://xanadu.com/zigzag/) structure to two existing EAD finding
aids.” Another approach extracts data and structural information
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directly from source documents and attempts to “visually express
hierarchies, networks, processes, and timelines” using EAD.
Conceiving and practicing highly sophisticated and novel
modes of design is important, but more important (at least for
the short-term) is design sensitive to differences in culture,
gender, age, disability, and so forth. For instance:
Women tend to engage in a comprehensive and detailed
analysis of all available information, whereas men focus on
highly available cues and attempt to engage in the selective
processing of available information…In other words,
researchers have found that women consider as much
information as possible, whereas men selectively process
information relevant to their goals. Women are more visually
oriented and prefer more visually graphic images than men
do.
Sook-Hyun (2013)
According to Sook-Hyun, men are seen as outperforming women
on spatial tasks (a common stereotype) especially with regard to
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attraction to vertical symmetrical websites, which they conclude
suggests that website layout is only be stimulating for men.
While this essentialist reasoning is problematic, there
nevertheless are real cognitive differences amongst genders
produced that are through societal relations, are these are
important factors when considering web access.
Another controversial consideration involves differences
between East Asian and Western cognitive styles. East Asians are
“holistic,” while Westerners are “analytic, per Boduroglu
(2009). This specifically refers to “scene processing, with
Westerners attending more to focal objects and East Asians
attending more to the background context.” For example, a
Westerner would pay more attention to the fish and the East Asian
to the total image of the coral, stones, and fauna in the fish
task. Furthermore:
Americans detect more changes in focal objects while the
Japanese detect more changes occurring in the backgrounds of
the scenes. Finally, studies monitoring eye movements
during scene encoding have demonstrated that Americans focus
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on focal objects sooner and longer than East Asians whose
attention is oriented away from focal objects and toward
backgrounds.
Boduroglu
(2009)
The site http://muyueh.com/greenhoney/ compares the
description of color and in Chinese and English via text and
dynamic graphics, and asks if different cultures are capable of
seeing the same color if they lack a word for it. The researcher
broke with conventional modelling which indicated that English
contained a wider array and density of color names; however, this
was corrected to reflect that Chinese uses a base color with an
adjective to describe various shades – for example, apple green
and frog green. Once corrected, the spread evened out more, but
the colors most focused on by the respective languages were
different, with Chinese focusing on red, green, and blue; and
English on blue, green, and pink.
Related to pre-attentive processing and holistic cognition
is the concept of the Spatial Envelope as elaborated by Oliva
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(2001): “perceptual dimensions (naturalness, openness, roughness,
expansion, ruggedness)” are used as the underlying scenic
structure. These are used to create a “multidimensional space in
which scenes sharing membership in semantic categories (e.g.,
streets, highways, coasts) are projected closed together.” This,
Oliva states, indicates that specific knowledge about shapes and
identity are not necessary – rather that the rest of the scene
directs knowledge towards a semantic category. This reliance on
the “shape of a scene” bears more than surface similarities with
the way in which languages which rely on ideograms such as
Chinese and Japanese are processed conceptually and how then in
turn condition the conceptions of the speaker/reader.
Age has a special impact on holistic visual cognition, s
Sekuler (2000) older persons are particularly sensitive to image
overload and multi-tasking, performing much poorer on these tasks
than younger counterparts (though multi-tasking, here described
as “peripheral-task performance” negatively affects all age-
groups). Sekuler concludes that the results of their study
indicate that the unified field and vision and ability to multi-
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task linearly decrease over time between ages 20 and 60, as
opposed to occurring as steep drop-off in older years. Design
that minimizes tasks per page or page region (a region as a
visually and cognitively distinct area of a screen) will be
important with an aging American population.
RECOMMENDATIONS
At the institutional level, usability tests should be
performed regularly, at least once every other year. These vary
from informal interview processes to complicated and invasive web
analytics (for instance, there are ways to determine visual
interest using finger sweat). Most archives would suffice to use
the former method, but for those who wish to stay on the cutting
edge and remain close to budget, the development of web analytics
is preferable. Altman (2001) recommends the following when
conducting a usability test of any kind: 1) use known researchers
or others who are representative of your users; (2) have the
users perform real tasks with the site (interface play alone is
not sufficient) and (3) do not lead users. “The goal of the test
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is to elicit comments from the users, and to see what they think
as they proceed in solving the test task.”
Prom (2012) notes that usability studies are not widely
available and mostly limited to large institutions, although
these are more prevalent in the United Kingdom . Further, this
article indicates that as of its printing, the “current state of
knowledge about archival users comes mainly from interacting with
users in a physical archive.” This is to be corrected with new
and improved usability studies for archives small and large, but
there are other methods available in the interim that can lead
the way towards enhanced user experience of digital archives.
Per Prom, “web analytics is a new method that archivists can
use to measure user actions, to understand some aspects of user
behavior, and to initiate a program to continuously improve
online services.” Web analytics also improve over basic
performance tools that archives more commonly employ, such as
user logs. Prom states:
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Standard reporting mechanisms such as server logs produce
rudimentary, irrelevant or misleading data, so different
measures are needed. Web analytics can provide “accurate and
deep information” about online usage. For example, they
report which websites referred users to the site, how long
users stayed on particular pages, and how many pages they
viewed during a visit. Their reports exclude traffic
generated by nonhuman agents (such as Web crawlers), so only
actual use is included in the reports. Analytics software
can also help an archivist understand how a particular
resource type is being used. For example, the software can
measure the frequency with which a page is viewed after
people view the page’s parent record. Web analytics software
has another advantage: It provides a means to indirectly
observe some of the ways in which users interact with online
resources while they are seeking information relevant to an
actual research need. Most other methods of studying user
behavior require intervention, contact, or observation, each
of which inevitably affects user actions. For example, many
user studies ask people to complete a canned search or to
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“act normal,” even though they are being observed or even
videotaped. Of course, Web analytics cannot substitute for
consulting users or conducting formal usability studies.
Used in conjunction with other, more traditional methods of
studying user behavior, however, it can force us to ask new
questions about users and their information seeking
behaviors.
Archives can purchase web analytics software or use free or
low-cost services through Google or browse free software at
piwik.org. There are also many more costly versions, for us by
larger and more established archives. If the archive is part of a
large institution such as a university the software can be
purchased for cross-departmental use.
Davis (2012) notes the lack of literature on archival
usability (or in their words, accessibility, which I am
conflating). Davis encourages archivists to look afield for
contemporary and relevant sources: though unnamed, these fields
and subjects would include information science, computer science,
cognitive science, artificial intelligence, human-computer
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interaction, visual cognition, graphic design, software design,
and humanities such as history, anthropology, and fine art, to
name a few. Davis encourages archives to consult the 1999
version of the Web Content Accessibility Guidelines (WCAG) and
the 2008 WCAG 2.0 accessibility guidelines
(http://www.w3.org/TR/WCAG20/ ) which include “historical
development, rationales, and ongoing changes to and critiques of
this preeminent standard.”
On the individual level, although there are volumes of data
on visual cognition being produced every year, familiarity with
the subject derived from informal study is completely within the
realm of possibility. One could subscribe to a journal or
periodical, for instance, or organize and present panels on the
subject at archival conferences. Less rigorous activities could
include subscribing to or creating listservs (perhaps as a
corollary to the Visual Materials listserv through the SAA).
Pratt Institute’s SILS offers courses pertaining to Cultural
Informatics, or more colloquially, human computer interaction,
(https://www.pratt.edu/academics/information-and-library-
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sciences/program-concentrations/cultural-informatics/) with
courses on digital curation, cultural heritage access and
preservation, museum education, and user studies. Pratt also
offers a concentration in User Experience
https://www.pratt.edu/academics/information-and-library-
sciences/areas-of-study/user-experience/) which includes
coursework in human information behavior, information science and
information visualization. Many Library and Information Science
departments now included at least introductory coursework in the
area of human computer interaction, and students should appeal to
add additional relevant courses, especially those related to
cognitive neuroscience, cognitive linguistics, new media, digital
media pedagogy and graphic design. Ideally, this would
eventually lead to the creation of a program concentration or
certificate program in the subject.
Beyond individual and institutional endeavors, it is highly
recommended that the SAA convene a committee to develop a manual
or guide for the majority of archives which have limited means.
This committee could be comprised of archival and information
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specialists, artists, graphic designers, software developers, and
visual cognitions, many of whom could be sourced from archival
and library programs and from respective fields (since archival
workers and MLIS programs draw from diverse backgrounds). The
committee would establish best practices, recommend software,
conduct and analyze studies, include a review of literature, and
perhaps over the course of multiple years create their own
software to be licensed at discounted rates for member
institutions. While there is doubtlessly much of this work being
done through ad-hoc organizations and through open-source
software, SAA has the resources to produce high-quality, cross-
platform, customizable software designed by experts in archival
science, visual cognition, and graphic and software design that
would require only periodic updating. Customer support for this
product would provide job opportunities for students and novices
in the field. Reports and studies would be conducted periodically
to provide opportunities for software improvement and
customization, as well as general insight into researcher needs
and habits. As it advanced, the software could undergo machine
learning and progress to a level where immediate, high-result
33Digital Archives and Visual Cognition
customizations could be implemented (and de-implemented), with
that information being fed back into the program network.
There are many opportunities for archives and archivists to
develop their knowledge regarding visual cognition to enhance
access, discoverability, and foster learning. As archives are
more and more referred to as an “evolving” field, taking these
tasks into account will do well to serve researchers and
archivists alike; archivists can expand their role significantly
if they are able to make research more appealing, efficient, and
powerful.
34Digital Archives and Visual Cognition
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