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GENUINE GENIUS CONSULTANT 1
EXECUTIVE SUMMARY.
Genuine Genius Consultant service was found in earlier of 2014.
Genuine Genius Consultant is the Bumiputra Company that
establishes consultation services, which provide our own
experienced motivator. The founders were a fresh graduate from
UiTM Kedah who is Aishah, Solehin, Amalina, Shuhada and Azimah.
Strategic location which is in Alor Setar where near with company
and school and it will make easy for school inviting us to give
motivation for students and company hiring us to become their
consultant for the company.The idea to decide in doing this
service is where there are not many of consultant services
provided in the area of Kedah especially for education and there
is limited job opportunity to become facilitators. Our service is
focused on the education of the students especially for schools
and high institutions. We also provide consulting services for
them with organizing the events or activities such as
motivational talks which engaging them to do the activities
provided. This is to create specifically the good personality
either in education or in the social stream of the students. In
addition, our service’s purpose also provided training to those
want to become a facilitator and we have some good trainers can
help them to become one. Furthermore, when who get trained and
showed a good result will be joining our company as an employee.
Besides that, we can help by providing the counseling service for
GENUINE GENIUS CONSULTANT 2
students who wish to further their studies abroad and to provide
all necessary documents for them.
What is special about our consultant service is that we have
published some books that relate to motivation. We chose to
publish the books by signing the contract with good motivators
who are synonym for their excellent talks outside area. Plus, we
also do sell video in form of DVD which demonstrates appropriate
techniques for learning at home and school. All the techniques
provided have the guidance and collaboration of qualified
expert’s motivator.
PRODUCT AND SERVICE DESCRIPTION.
Genuine Genius Consultant (GGC) is Consultant Company that run a
service such as provide learning workshop, academic talks,
counseling and university placement and student services. Our
main service is based on educational for students. It more
focuses on school’s students and students of public institution
and private institution. GGC can customize program solutions to
meet the customers’ needs. GGC have a team of experienced special
GENUINE GENIUS CONSULTANT 3
education educators qualified to understand and work with all
people. Customer can choose either want to do these program at
their own place or at our place. GGC have its own hall for
seminar facilities and exhibition space.
On counseling service, GGC offer students individual counseling,
workshops and talks that designed to meet the changing needs of
students, crisis and trauma intervention. GGC also offer staff
consultations regarding student concerns, information on what to
do in an emergency, student referral advice. Counseling improves
people’s self-knowledge, well being, health, and clarity of mind.
It offers the opportunity to improve our life and comes with an
overall feeling of positive change that manifests into a more
fulfilling and productive life. Counseling will make us feel more
inspired, motivated, and organized. For those students or parents
that walk in to our office, we provide a free consultation
services by our talented counselor to consult you regarding your
studies.
Other than that, Genuine Genius Consultant also organizes events
such as motivational program. Motivational program is more to
motivate, give support and encourage the participants to be more
confident. It also can build participant’s self-esteem and
improve their soft skills. Motivational program can uncover the
potential of students in various fields. Through these
GENUINE GENIUS CONSULTANT 4
activities, students will be aware of the potential of self that
had been buried. In addition, such programs can help students to
always behave and think positively. Motivational program focuses
on the internal side of our self. After entering the program,
students are able to face the challenges in education and in
life.
GGC also provide seminar service. Seminars typically take place
over the course of a few days and involve cooperative discussion,
multiple speakers and opportunities to share perspectives and
issues related to the topic. Attending a seminar has numerous
benefits, including improving communication skills, gaining
expert knowledge, networking with others and renewing motivation
and confidence. Seminars help the participant become a better
listener, present your arguments and ideas clearly and be open to
others' points of view. Group discussions and activities can also
let the participant practice their interpersonal skills, such as
dealing with conflicting opinions among group members and working
together to accomplish assignments or tasks.
GGC regularly organizes seminars covering education related
topics with the purpose of keeping students well-informed about
the latest university updates, courses of study and academic
matters. Besides that, GGC also helps students who want to study
oversea. We provide support service to our entire Malaysian
GENUINE GENIUS CONSULTANT 5
student concerning arrangement for studying abroad. If students
are planning to study abroad, come and see GGC. Our dedicated
education advisors will provide advice on career counseling and
preparation course, course selection counseling and programme
information, choice of institution, location, scholarships and
financial advice to suit your individual priorities and needs.
GGC will give advice and brief the students thoroughly on the
preparations necessary for student to further their study such as
transportation, accommodation, and all the documents require in
applying into the university. For the visa application, we will
assist them every step of the way to ensure that their visa
application is successful. GGC also will advise and arrange for
the student on scholarship and loan application that they can
apply.
In addition, GGC also publishes motivational books written by the
famous motivational speaker. We also produce and release our own
motivational material such as books that written by our
experienced speaker. We provide services for supplying books and
other reading material as requested from customer. Our company
create own resources such as video in order to use when we
conduct a program and seminar. We also sell videos regarding tips
on education at home. Parents can use it to guide their children.
GGC have its own website www.ggc.com. Customer can get a lot of
information from our website.
GENUINE GENIUS CONSULTANT 6
Moreover, CCG provide training service to people who want to
become a motivator and consultant. We provide the talented and
expert people to give training services for someone that
interested in motivational field. The training services include
learning on how to be a good speaker, how to become a
professional counselors and become educational mediator by
promoting special overseas programmes. We also offer job to
unemployed and give them opportunity working with GGC as a
trainer and be a part of our team. We will ensure all our team
have full of knowledge regarding our services and ready to help
all student to have better future.
GENUINE GENIUS CONSULTANT 7
TECHNOLOGY DESCRIPTION.
Our business is consists the consultation services not only for schools which
are primary,secondary and high schools but also consists consultation for
students that attending universities or collegges. We also provide
consultation for parents regarding ther children future. Our office become
one stop centre for our clients to have information regarding our services
and also have consultation with our team.
First is professional experts. Our business have a talented and dedicatioal
team of professionals with extensive knowledge and experience in the
educations, so that they can be able to help our customers in their studies
or to further their studies to higher level. We ensure all the team that we
hired for our company comes from good background and have a lot of
experience and knowledge in all field of study. We also hired a few of
outside experienced people whether from goverment or private people other
than our own team to train our new staff. This is because to ensure that all
our team and staff are ready for our clients.
We also use Psychometric Test which is a comprehensive assesment which
gathers information about an individual s aptitude and in turn helps to’determine the most suitable course and career progression. It is a
combination of a career test and a personality test, based on professional
findings and knowledge in psychology from the USA, UK, Taiwan and
Malaysia.other than that, we also provide Introductory Review which is a
general review done by our company which gives a brief review on the test
result. Professional Review is a detailed one-to-one personal review session
whereby more information and advice are given based on the test result.
GENUINE GENIUS CONSULTANT 8
Second is good networking systems. Since our company is giving
consultation to our customers from different levels of educations, the
networking system that our company have is really good and fast. So our
clients does not have to wait for a long time to get feedback from our
parties. We always update our websites so that can fulfill our clients needs.
We have strong relationship with others university whether local or oversea.
We always get fast updates from others university about their university
changes or their latest news,and then we will updated in our websites.
Other than consultation services, we also have produce and released our
own video learning and motivational DVD. We make this video simple but
attractive by using our expert team. We ensure that our video have full of
useful tips of studies, motivational and knowledge. Our video content was
create by our expert speaker and experienced team,so that our clients
satisfied and encouraged them to buy our DVD. We have good publish team
to publish for some of motivational books that written by others motivator.
We will sign aggrement with others motivator that want to publish their
books to ensure their intellectual property. We also ensure our own video
nad books be as our intelectual property by registered all our video and
books at MyIPO.
And last but not least the good facilities. Since our company provides and
establish our own consultation programmes for our customers, our company
have a very good condition of halls and enough facilities for our customer.
So that, the output that we give to our customers can be deliver to our
customers deligently. As we also provide seminar facility and exhibition
space for any isntitution or company to rent, we ensure that our company
be place that you can find bookable seminar rooms and halls of various
sizes & shapes with capacity ranges from 10 to 300 people depending on set-
up requirement. All rooms are equipped with teaching & learning facilities,
perfect for any large or small educational events. Our exhibition hall can
also accomodate more than 20 booths. It is the ideal space for education
fairs, trade shows, conferences.
GENUINE GENIUS CONSULTANT 9
MARKET AND COMPETITION
MARKETING OBJECTIVES
In business, marketing is one of the important elements in an
organization. It is mainly focus on activities that is carried
out systematically to encourage and increase sales of product or
services as long as the activities are in the line with religious
an ethical practices. The marketing activities are towards
satisfying customer’s needs and wants, as well as to evaluate
strategies for maximizing profit for the business and to achieve
the target market.
As for Genuine Genius Consultant, its marketing department
carries out important responsibilities such as planning and
executing the conception, pricing, promotion and distribution of
GENUINE GENIUS CONSULTANT 10
ideas and services to create exchanges that will satisfy
individual and organizational objectives. The main goal is to
attract customers around Malaysia especially around northern of
Malaysia such as Penang, Perlis and Kedah to come and hire our
consultant.
Before entering into this business, we have set up objectives for
short-term goal for our organization. We try to create our own
business environment so that it is different from the
competitors. The marketing objectives that we have set up for our
business are as follows:-
To maintain a long-term relationship with the customers.
Providing better consultation services for customer’s
satisfaction.
To maximize our profit.
To survive in this business field this is consultation
services.
To make sure that our services easy to be noticed and
recognized by our target market.
GENUINE GENIUS CONSULTANT 11
MARKETING STRATEGIES.
Marketing strategy is the process of developing four keys
variables or also known as 4Ps of marketing. These four variables
are product/service, price, place (distribution) and promotion.
This strategy enable a business to plan its limited resources in
order to achieve stated marketing objectives and the most
important things is to satisfy the customer needs and wants.
1. Product/Service Strategy
Service is a physical item that cannot be seen, owned, used by
people but people can get those services by some peoples. The
services will give benefit to them in term of knowledge.Service
in details is something intangible and owned but it is useful,
can be experienced and able to satisfy customer needs and wants.
For example “Tips how to become a successful person”.
Brand
Every service made should be branded. It goes to our services
where we have decided to brand our services as ‘where the
GENUINE GENIUS CONSULTANT 12
intelligent are born’. The reason why we choose to use that name
is because it services itself. We give the best motivation to our
subscribers. Customers will know how we will go to present it to
them.
Other than that, customers can easily recognize our services from
the name of the brand and it able to differentiate our service
tagline with other companies’ tagline. The brand name sounds
commercial and customers will easy to remember our services
because when they think of motivation, they will definitely
remember our ‘Where the intelligent are born’. We also have thought of
a simple brand so that our customers can pronounce our brand
perfectly. Lastly, the brand we choose does not duplicate from
any other brand and it is copyrighted.
Quality
Quality reflects the services that a company served. So, we are
really stressed in taking care of the quality of our services.
Quality of services can be in terms of performance quality and
conformance quality such as durability and reliability for
GENUINE GENIUS CONSULTANT 13
performance quality and for conformance quality are consistency
and freedom from defect.
We are focusing in gaining the customer’s loyalty and show that
our company is capable to compete with established competitors in
our premise area. Generally, most of companies will focus on both
qualities, as well as our company. For conformance quality we
will ensure that our service’s quality to be maintained. While
for performance quality, we will ensure that the services will be
last longer.
2. Pricing Strategy
Pricing strategy is a strategy set up by us in order to attract
person to hire our product rather than competitor consultant.
There is various kind of strategy that can be used for example,
Cost- based strategy, Value- based strategy and Competitor- based
strategy. Cost-based strategy was used when a company wanted to
put a price based on their operation cost involved which included
motivators, electricity and all the premise utilities involving
in consultant company.
GENUINE GENIUS CONSULTANT 14
3. Promotion strategies
Promotion is important in order to influence customers to hire
our service and continuing it. Then, it will increase our profit.
For the first step GENUINE GENIUS CONSULTANT will expose our
company to the target market around the area in order to
introduce us new company that provide consultant services. Then
we will make a promotion session every month.
Firstly we provide business card which its function easy to our
customers to contact us and brochure that contains the list price
of GENUINE GENIUS CONSULTANT services and also information about
services that was providing.
Advertising
We had created a signboard for our company placed on the top of
our premises. The approximate size of the signboard is 3 feet x 8
feet. We believe that with the size choose, people are able to
see and recognize our premise. Besides, we also hope that
GENUINE GENIUS CONSULTANT 15
pedestrians that see the signboard can just walk-in to our
premise and get free consultation services from us.
Social media and websites.
We have our own websites www.ggc.com that provide all information
about our services. Our staffs will always updates our
activities, events and all information regarding our company
services. On our website also we provide chat corner for our
clients and our staff communicates. Our clients can get more
information and can send any enquiries regarding our company. Our
staff will ready to answer any of your enquiries. You also can
get any updates about upcoming event and programmes of our
company through our social media such as Facebook, Instagram and
Twitter.
Public Relation and Publicity
We did some public relation, which is also our Corporate Social
Relationship (CSR) toward community. On 31st August we had made
charity sales as the every RM 0.50 per person of subscribing our
service will be donated to the widowed of national heroes who had
GENUINE GENIUS CONSULTANT 16
been killed during the war in protecting our country. We hope
that with this donation at least can help to lessen the burden
carried by the widow’s especially single mother.
4. Place and Distribution Strategy
For this marketing strategy, we have thought of it first before
any other strategies. This is because place strategy is very
important due to the premise chosen and customers’ distribution.
Besides, it is aimed at developing a structured and controllable
of distribution system.
Direct to Customer
We have chosen this type of distribution due to several reasons.
We found that our business did not use any retailer in delivering
our services to customers. It also will incur high cost of money,
time consumption and energy if we used many distribution
Motivator Customer
GENUINE GENIUS CONSULTANT 17
channels. Besides that, our business is not suitable to make
retailing because our premise is already situated at the main
attraction of customers. Therefore, customers preferred to hire
our service at the premise. Lastly, we also can get direct
feedback from the customers.
TARGET MARKET.
Target market means group of people that have needs and wants
that can be satisfied by the business through the supply of goods
and services.
Genuine Genius’s Consultant (GGC) target market is the primary,
secondary schools and companies around northern of Malaysia,
which are Penang, Kedah and Perlis. The following are some of the
list of our target market in Penang, Kedah and Perlis.
Penang- SMK Permatang Tok Jaya. SMK Convent Butterworth,
SMK Paya Keladi, SMK Bandar Baru Perda, SMK Perai, Sek.
Tinggi Bukit Mertajam, SMK PermatangRawa, SMK Permai Indah,
Sek. Dato’ Onn Butterworth, Motorola, Intel, Osram,
Parkroyal, Seagate, Avago Technologies, Nakano Construction,
PC Construction and etc.
Kedah- SMK Sultanah Asma, SMK Syed Omar, SK Convent, SMK
St Micheal, Sk Sultanah Asma, SK Alor Star, SK Taman Rakyat,
GENUINE GENIUS CONSULTANT 18
Kolej Sultan Abdul Halim, Kedah Information Technology
SdnBhd, BDB Sdn Bhd, Darul Aman Realty Sdn Bhd and etc.
Perlis- SMK Syeikh Ahmad, SMK Derma, SM Sains Tunku Syed
Putra, SMK Agama Arau, MRSM Berseri, SRK Seri India, SRJK
Khwon Aik, SMK Syed Alwi, SMK Syed Hassan, Absolute Base Sdn
Bhd, Utara Megah Trading Sdn Bhd, Antero Senja Sdn Bhd and
etc.
Population: - All the Schools and Companies around our business
location which is in Alor Star
MARKET SIZE.
Market size refers to potential purchases of the target market,
this includes hiring of competitors consultant within the same
market. Market size is normally stated in terms of population and
should be translates in monetary value.
GENUINE GENIUS CONSULTANT 19
Premise of GGC was at Sungai Petani, so the population we get at
the end of 2013 is 228843. Since our date of commencement is on
January 2015, we have calculated the population in Sungai Petani
with a population growth by 0.72% every year. Thus, the estimates
population in 2015 was 230491.
Target
Market
Populatio
n (%)
Population Potential
Customer (%)
Number of
Customer
Working
people
35 80672 3 2420
Students 50 115246 5 5762Personal 15 34573 1 346Total 100 8528No of potential customer for MN Progressive
Market Size for Genuine Genius
TargetMarket
No ofcustomer
FrequencyPurchase(in 1month)
Price MonthlyPurchase
Yearlypurchase
Working People
2420 1 32.00 77440 929280
Student 5762 1 32.00 184384 2212608
Personal 346 1 32.00 11072 132864
TOTAL 272896 3274752
GENUINE GENIUS CONSULTANT 20
COMPETITORS.
Competitors refer to the offer similar, substitute or
alternative services to the same target market. Having a good
competition with good competitors would help the company to
improve the business and make sure the business is able to
compete with others in the market. In order for them to
attract more customers to buy their product, they have to
perform well compare to other company.
Below are the lists of our business competitors:-
i. MNR Consultant
Address : No.19, 1st Floor, LkkCempaka 1, Bandar
Amanjaya, 08000
Sungai Petani, Kedah DarulAman.
Telephone no. : 04-442 9231
ii. Ipec Consultants
Address : No.148, 1st Floor, JalanKelabCintaSayang,
Taman Ria Jaya,
8000aiPetani, Kedah DarulAman.
Telephone no. : 04-441 0211
iii. Wea Training & Consultancy
Address : No.5, Ground Floor, Jalan Bukit Puteri 9/13,
Bandar Puteri
GENUINE GENIUS CONSULTANT 21
Jaya, 08000 Sungai Petani, Kedah DarulAman.
Telephone no. : 04-425 0216
iv. Addeen Consultancy
Address : 2nd Floor, JalanTuankuHaminah 1, Taman
TuankuHaminah,
08000 Sungai Petani, Kedah DarulAman.
Telephone no. : 04-448 0336
Competitors Strengths and Weaknesses
Competitor Strength Weaknesses
MNR
Consultant
Already
established and
well known.
Have been in this
industry for too
long.
Have loyal
customers.
Location of
business is quite
Charging high price
for the customers
because of their high
reputation.
Only certain company
and school can hire
this consultant
because of price.
Ipec
Consultants
Unfriendly to
customers.
Fees for consultant
GENUINE GENIUS CONSULTANT 22
strategic. service are
expensive.
Limited services
provided.
Wea Training
&
Consultancy
Do not give further
information or
details about their
talk/motivation.
Addeen
Consultancy
Charging high price
for the service to
the customers.
Only certain company
and school can hire
this consultant
because of price.
MARKET SHARE.
GENUINE GENIUS CONSULTANT 23
7.7.1 Before the entrance of Genuine Genius Consultant
Name of the company Market share Sales forecast (RM)
MNR Consultant 30% 4,002,426.00
Ipec Consultants 16% 2,196,284.00
Wea Training &
Consultancy 40% 5,336,568.00
Addeen Consultancy 14% 1,934,142.00
Total 100% 13,469,420.00
30%
16%40%
14%
Market Share
MNR ConsultantIpec ConsultantsWea Training & ConsultancyAddeen Consultancy
GENUINE GENIUS CONSULTANT 24
Pie Chart 1 : Market share before the entrance of Genuine Genius
Consultant.
GENUINE GENIUS CONSULTANT 25
After the entrance of Genuine Genius Consultant
Name of the company Market share Sales forecast (RM)
MNR Consultant 25% 4,003,426.00
Ipec Consultants 13% 2,097,902.00
Wea Training &
Consultancy 33% 5,325,442.00
Addeen Consultancy 10% 1,613,770.00
Genuine Genius
Consultant 19% 3,038,284.00
TOTAL 100% 16,137,704.00
Genuine Genius
25%
13%33%
10%
19%
Market share
MNR ConsultantIpec ConsultantsWea Training & ConsultancyAddeen Consultancy
GENUINE GENIUS CONSULTANT 26
Pie Chart 2 : Market share after the entrance of Genuine Genius
Consultant.
BUSINESS MODEL.
Our strength was we have several of services from consultation services, organize motivational programme and also we have our own product which is our own motivational books and smart learning video DVD. Our headquarters located in strategic places that near with school area, thus our company can be often be visited by students and others people. We also have a few sizes of rooms that can be use as seminar space. Our space rooms for seminar and talks are very comfortable and high technology. Our team consists from different background of studies and expert in their own field. They have a big experience in leading and givingtalks to different groups of people.
Our company may be one of new company in consultant and educationmarket, thus we have some difficulty to compete with large and famous consultant company. Thus, we always put efforts in expand our company by produce a variety of services that can fulfill ourclients desire.
We can see that we have a big opportunity to become one of high education consultant in future. We have an opportunity to expand our business and open our branch in other state through Malaysia.We also can get more experienced team and staff through our job employment opportunity. We welcomed who are talented and have qualifications that we need to become one of our team. We also will expand our business by create more relationship with others company that can be our partners. We also want to create a team
GENUINE GENIUS CONSULTANT 27
that can go promote our company and become our ambassador at international level. We also in planning to provide and upgrade services for our clients that currently further their studies in overseas. We will create one stop centre in others country for our clients that further their study in that country.
The threat that GGC company faced was threat from competitors such as Gen Education, MNR Consultant, Ipec Consultants, Wea Training & Consultancy, and Addeen Consultancy. Those companies are known be an experienced company and have already well known company.
MARKET PRICE.
Our services and prices
Type of Services PricesFree career and educational counselling(walk in)
Free
GENUINE GENIUS CONSULTANT 28
Psychometric Test RM15University placement and student services
Free
Seminar and motivational talk Based on Hour and Experiencespeaker
Seminar facilities service RM50-RM500Exhibition space Based on type of room
RM50-RM500Organize for seminar motivational event-Schools-High institution
RM150-RM400Rm350-RM800
Books RM20-RM50Student learning DVD RM10-RM20Training services RM250-RM300 (per modules)