BIOS Messages - Cisco

BIOS Messages

• POST Error Messages and Handling, on page 1• BIOS Message Severities, on page 1• BIOS Message Format, on page 2• BIOS Messages and Codes, on page 2• Cisco BIOS Messages and Codes, on page 10

POST Error Messages and HandlingThe BIOS outputs the current boot progress codes to the System Event Log (SEL) and to the UCS Manager.Progress codes are 32 bit quantities plus optional data. The 32 bits include class, subclass, and operationinformation. The class and subclass fields point to the type of hardware that is being initialized. The operationfield represents the specific initialization activity.

Based on the data bit availability to display progress codes, a progress code can be customized to fit the datawidth. The higher the data bit, the higher the granularity of information that can be sent on the progress port.The progress codes can be reported by the system BIOS or optional ROMs.

BIOS Message SeveritiesBIOS messages have these severities:

• Minor—The system continues booting in a degraded state. The user might want to replace the unit. ThePOST Error Pause option setting in the BIOS setup does not have any effect on this error.

• Major—The POST Error Pause option setting in the BIOS setup determines whether the error managerpauses the system to allow the user to take immediate corrective action or the system continues thebooting process.

BIOS Messages1

For the 0048 Password check failed message, the system halts, and after thenext reset or reboot, displays the error code on the screen.

When the F2 key is pressed on the keyboard, the error message is displayed onthe screen, and an error is logged to the SEL with the error code. The systemcannot boot unless the error is resolved. The faulty part must be replaced, andthe system must be restarted.

Note

BIOS Message FormatThe table describes the format used in BIOS messages.

Table 1:

Event Data3Event Data2Event Data1Type codeSensornumber

Sensor TypeCode

Generator ID

xxh

(Low Byte ofPOST ErrorCode)

xxh

(Low Byte ofPOST ErrorCode)

A0h

(OEM Codesin Data2 andData3)

6Fh

(SensorSpecificOffset)

0Fh

(SystemFirmwareProgress)

0Fh

(SystemFirmwareProgress)

33h

(BIOSPOST)

BIOS Messages and CodesThe table lists messages that are from the baseline Intel BIOS and are present in the Cisco version of theBIOS.

Table 2: List of BIOS messages and codes

Possible NeededResponse

Error MessageSeverityError Code

Replace faulty part andrestart.

DXE core componentencountered a illegalsoftware state error.

Fatal9687

Replace DIMM_C2.DIMM_C2 componentencountered a SerialPresence Detection (SPD)fail error.

Major8565

Replace DIMM_D2.DIMM_D2 componentencountered a SerialPresence Detection (SPD)fail error.

Major8567

BIOS Messages2

BIOS MessagesBIOS Message Format



Replace DIMM_B1.DIMM_B1 uncorrectableECC error encountered.

Major85A2

Replace DIMM_F2.DIMM_F2 uncorrectableECC error encountered.

Major85AB

Restart. If failure, replace.Unspecified processorcomponent hasencountered anon-specific error.

Major9000

Restart. If failure, replace.DXE boot services driverunrecognized.

Major0xB6A3

Restart. If failure, replace.Chipset reclaim ofnoncritical variablescomplete.

Minor8604

Restart. If failure, replace.Keyboard component wasnot detected.

Minor9223

Restart. If failure, replace.Local console componentencountered a controllererror.

Minor9266

Restart. If failure, replace.Remote consolecomponent encountered acontroller error.

Minor9286

Restart. If failure, replace.LPC componentencountered a controllererror.

Minor94C6

Restart. If failure, replace.PCI componentencountered a read error.

Minor95A7

Restart. If failure, replace.Unspecified softwarecomponent encountered astart error.

Minor9609

Restart. If failure, replace.Processor componentencountered ahigh-voltage error.

Minor0xA028

Enable.ATA/ATPI ATA SMARTis disabled.

Minor0xA501


Processor 0x cache sizemismatch detected.

Fatal192

BIOS Messages3

BIOS MessagesBIOS Messages and Codes




Processor 0x familymismatch detected.

Fatal194


Processor 0x modelmismatch.

Fatal196


Processor 0x speedsmismatched.

Fatal197


Processor 0x family is notsupported.

Fatal198


PEI module componentencountered an illegalsoftware state error.

Fatal9667


DXE boot services drivercomponent encounteredan illegal software stateerror.

Fatal96A7


SMM driver componentencountered an illegalsoftware state error.

Fatal960000000


PCI componentencountered a SERRerror.

Fatal0xA421


PCI Express componentencountered a SERRerror.

Fatal0xA5A1

Set the time and date.how?

CMOS date / time not set.Major12

Verify user password.Restart. If failure, applyadmin password. Replaceif necessary.

Password check failed.Major48

Reflash firmware. Restart.If failure, replace.

Fixed media SAS RAIDfirmware cannot runproperly.

Major113

Restart. If failure, replace.PCI componentencountered a PERRerror.

Major140

Restart. If failure, replace.PCI resource conflict.Major141

BIOS Messages4




Review resourceallocation. Removeunneeded resources.Restart. If failure, replace.

PCI out of resources error.Major146

Restart. If failure, replace.Processor 0x Intel QPIspeed mismatch.

Major195

Restart. If failure, replace.Processor and chipsetstepping configuration isunsupported.

Major019F

Reset configurations.Restart. If failure, replace.

CMOS/NVRAMconfiguration cleared

Major5220

Reset passwords. Restart.If failure, replace.

Passwords cleared byjumper.

Major5221

Restart. If failure, replace.Password clear jumper isset.

Major5224

Restart. If failure, replace.Processor 01 unable toapply microcode update.

Major8160

Restart. If failure, replace.Processor 02 unable toapply microcode update.

Major8161

Restart. If failure, replace.Watchdog timer failed onlast boot.

Major8190

Reset timer. If failure,replace.

OS boot watchdog timerfailure.

Major8198

Restart. If failure, replace.Baseboard managementcontroller failed self test.

Major8300

Restart. If failure, replace.Baseboard managementcontroller failed torespond.

Major84F2

Complete update, thenrestart.

Baseboard managementcontroller in update mode.

Major84F3

Review files. If none,restart.

Sensor data record empty.Major84F4

Restart. If failure, replace.Memory component couldnot be configured in theselected RAS mode.

Major8500

Restart. If failure, replace.DIMM population error.Major8501

BIOS Messages5




Restart. If failure, replace.CLTT configurationfailure error.

Major8502

Replace DIMM_A1.DIMM_A1 failed self test(BIST).

Major8520

Replace DIMM_A2.DIMM_A2 failed self test(BIST).

Major8521

Replace DIMM_B1.DIMM_B1 failed self test(BIST).

Major8522

Replace DIMM_B2.DIMM_B2 failed self test(BIST).

Major8523

Replace DIMM_C1.DIMM_C1 failed self test(BIST).

Major8524

Replace DIMM_C2.DIMM_C2 failed self test(BIST).

Major8525

Replace DIMM_D1.DIMM_D1 failed self test(BIST).

Major8526

Replace DIMM_D2.DIMM_D2 failed self test(BIST).

Major8527

Replace DIMM_E1DIMM_E1 failed self test(BIST).

Major8528

Replace DIMM_B1DIMM_B1 componentencountered a SerialPresence Detection (SPD)fail error.

Major8562

Replace DIMM_B2.DIMM_B2 componentencountered a SerialPresence Detection (SPD)fail error.

Major8563

Replace DIMM_C1.DIMM_C1 componentencountered a SerialPresence Detection (SPD)fail error.

Major8564

Replace DIMM_D1.DIMM_D1 componentencountered a SerialPresence Detection (SPD)fail error.

Major8566

BIOS Messages6




Replace DIMM_E1.DIMM_E1 componentencountered a SerialPresence Detection (SPD)fail error.

Major8568

Replace DIMM_E2.DIMM_E2 componentencountered a SerialPresence Detection (SPD)fail error.

Major8569

Replace DIMM_F1.DIMM_F1 componentencountered a SerialPresence Detection (SPD)fail error.

Major856A

Replace DIMM_F2.DIMM_F2 componentencountered a SerialPresence Detection (SPD)fail error.

Major856B

Replace DIMM_A1.DIMM_A1 uncorrectableECC error encountered.

Major85A0

Replace DIMM_A2.DIMM_A2 uncorrectableECC error encountered.

Major85A1

Replace DIMM_B2.DIMM_B2 uncorrectableECC error encountered.

Major85A3

Replace DIMM_C1.DIMM_C1 uncorrectableECC error encountered.

Major85A4

Replace DIMM_C2.DIMM_C2 uncorrectableECC error encountered.

Major85A5

Replace DIMM_D1.DIMM_D1 uncorrectableECC error encountered.

Major85A6

Replace DIMM_D2.DIMM_D2 uncorrectableECC error encountered.

Major85A7

Replace DIMM_E1.DIMM_E1 uncorrectableECC error encountered.

Major85A8

Replace DIMM_E2.DIMM_E2 uncorrectableECC error encountered.

Major85A9

Replace DIMM_F1.DIMM_F1 uncorrectableECC error encountered.

Major85AA

BIOS Messages7




Restart if componentexists. If failure, replace.If no component, add.

Serial port componentwasnot detected.

Major92A3

Restart. If failure, replace.Serial port componentencountered a resourceconflict error.

Major92A9

Restart. If failure, replace.LPC componentencountered a resourceconflict error.

Major94C9

Restart. If failure, replace.Processor componentencountered a mismatcherror.

Major0xA022

Restart. If failure, replace.PCI Express IBIST error.Major0xA5A4

Unlock the keyboard.how?

Keyboard componentencountered a lockederror.

Minor0108

Restart. If failure, replace.Keyboard componentencountered a stuck keyerror.

Minor0109

Restart. If failure, replace.Processor 0x steppingmismatch.

Minor0193

Restart. If failure, replace.Processor 0x microcodeupdate not found.

Minor8180

Export event log anddelete files.

System event log full.Minor84FF

Restart. If failure, replace.Keyboard componentencountered a controllererror.

Minor9226

Restart.Mouse component wasnot detected.

Minor9243

Restart.Mouse componentencountered a controllererror.

Minor9246

Restart.Local uonsole componentencountered an outputerror.

Minor9268

BIOS Messages8




Restart.Local uonsole componentencountered a resourceconflict error.

Minor9269

Restart.Remote uonsolecomponent encounteredan input error.

Minor9287

Restart.Remote uonsolecomponent encounteredan output error.

Minor9288

Restart. If failure, replace.Serial port controllererror.

Minor92C6

Restart. If failure, replace.Serial port componentencountered an inputerror.

Minor92C7

Restart. If failure, replace.Serial port componentencountered an outputerror.

Minor92C8

Restart. If failure, replace.ATA/ATPI componentencountered a controllererror.

Minor9506

Restart. If failure, replace.PCI componentencountered a controllererror.

Minor95A6

Restart. If failure, replace.PCI componentencountered a write error.

Minor95A8

Restart. If failure, replace.PEI Core componentencountered a load error.

Minor9641

Restart. If failure, replace.DXE boot services drivercomponent encounteredinvalid configuration.

Minor96AB

Add TPM device,otherwise replace.

TPM device not detected.Minor0xA000

Add TPM device ifneeded, otherwise replace.

TPM device missing ornot responding.

Minor0xA001

Replace TMP device.TPM device failure.Minor0xA002

Replace TPM device.TPM device failed selftest.

Minor0xA003

BIOS Messages9




Proceed but monitor. Ifother errors appear,replace.

Processor componentencountered a low-voltageerror.

Minor0xA027

Add, then restart. If failsagain, replace.

ATA/ATPI ATA busSMART not supported.

Minor0xA500

Restart. If fails again,replace.

PCI Express componentencountered a PERRerror.

Minor0xA5A0

Proceed if shadowmemory is not required.Otherwise, removeunnecessary options tofree memory.

DXE boot services driverNot enough memoryavailable to shadow alegacy option ROM.

Minor0xA6A0

Cisco BIOS Messages and CodesThe table describes additional messages unique to the Cisco BIOS.

Table 3: Additional messages unique to Cisco BIOS

ActionAdded/ChangedmessageSeverityCode

Replace failedDIMMs.

Added.Memory RASmirror fail.

MajorE000


Added.Memory RAS sparefail.

MajorE001


Added.Memory BMC SPDread fail.

MajorE00A

Replace any failedDIMMs and verifyDIMMs in validconfiguration

Changed from 854x.DIMM xx disabled.MajorE1xx

Replace failedDIMM.

Changed from 856x.DIMM xxcomponentencountered a SerialPresence Detection(SPD) fail error.

MajorE2xx

ReplacemismatchedDIMM.

Added.DIMM xxencountered amismatch error.

MajorE3xx

BIOS Messages10

BIOS MessagesCisco BIOS Messages and Codes

ActionAdded/ChangedmessageSeverityCode

Replace failedDIMM.

Changed from 852x.DIMMxx failed selftest (BIST).

MajorE4xx

Replace failedDIMM.

Added.Memory-otherDIMM failed.

MajorE500

Replace failedDIMM.

Added.Memory-invalidpopulation.

MajorE600

Replace failedDIMM.

Added.Memory-mismatchpopulation.

MajorE700

Replace failedDIMM.

Added.Memory-SPD error.MajorE800

Replace failedDIMM.

Added.Memory-platformspecific.

MajorE900

Blade manufacturedwith wrong SPIflash part. Returnmaterialsauthorization(RMA) the blade.

Added.Unsupported SPIflash.

Fatal (blade will notboot)

D000

BIOS Messages11


BIOS Messages12


BIOS Messages - Cisco

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