PUBLIC SECTOR INNOVATION SHOW

AUSTRALIAN PUBLIC SECTORINNOVATION SHOWThe step-change guide for responsive, seamless and efficient services for all Australians

Tuesday, 31 March 2020 | National Convention Centre, Canberra

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Public sector culture, procedures and organisational structure have evolved over a long period; up until now, its existence hinged upon risk-minimisation and efficiency. The old ways have no room for major change.

Citizens today expect more transparent, accessible, and responsive services from the public sector. And those expectations are rising. Governments face not only declining citizen satisfaction and eroding public trust but also increasing costs associated with delivering services across multiple channels.

Disruption is taking the Governments all around the world down the innovation path a little faster than their processes were designed. They’re struggling with legacy: systems, policies, routines, way of thinking.

Innovation requires systemic change in most aspects of management, training, planning, decision making and the deeper levels of culture, routines and accountability. The transformation efforts of Australia’s public service organisations are united by one compelling reason: to provide seamless and efficient services for all Australians.

How best to begin, guide and sustain the transformation of public sector organisations remains a central challenge. The Australian Public Sector Innovation Show (APSIS) will feature Government leaders who will share real cases to show what government innovation looks like, how to make it happen and how to maintain cadence.

Join your peers in Canberra who are invested in helping Australians thrive in a digital world. Get inspired our nation’s public service leaders and out-of-the-box masterminds; see through a different lens as they show you how they develop and deliver services, with the help of transformative tools, technologies, and processes.

WHY NOW

VIEW THE WEBSITE

We hope you will join us to get involved in the step-change conversation in Canberra as we showcase the fantastic work that is happening across the country and internationally.

CONFERENCEOVERVIEW

PeopleThe recent budget outlines a strong focus on resourcing, productivity, workforce and culture to ensure the success of new citizen and business focused initiatives. Topics include attracting, developing, retaining and engaging a diverse range of talent, the future of work, effective multigenerational workforce management, employee engagement, leadership and remote working arrangements.

ProcessesUnderpinning all positive change to government administration, process transformation and innovation will be at the forefront of the APSIS agenda. Topics to be explored will be around achieving citizen centric service delivery, service design, agile and rapid approaches to new government service design, and progress towards empowering innovation in government.

DataLeading public sector organisations are the ones who take a strategic approach to data management and analytics. They consider the latest trends and platforms, and invest wisely in systems that deliver lasting benefits across the organisation and to citizens at large. The program will help executives understand the best ways to make smarter business decisions with data.

TechnologyTechnology play critical roles in the positive transformation of government; from the upgrading of legacy IT systems, to transitioning of government policy making and service delivery towards digital models, transferring data and services to the cloud and front edge leading advances like automation and machine learning.

The Conference will be divided into a plenary and four streams to focus on:

WHO WILL ATTEND? WHY ATTEND?

Operations, Strategy/StrategicPlanning, Performance

Digital Transformation, Platforms & Capability

Information & Data Management & Analytics

CX, Customer Engagement & Citizen-Centric Service Design

Product/Portfolios/BusinessUnits/Divisions

Change Management

Quality Management

Design Thinking

HR: Workforce Planning, Management & Organisational Design, Talent & Culture

Information/Data Management & Analytics

Shared Services, Corporate Services & Business Services

Administrative Services &Contestability

ICT and Technology

Service Delivery

Finance & Procurement

Business Transformation,Innovation & Process

Improvement

Meet and network with a broad range of leaders from the Australian public sector and international Government leaders

Hear about the latest developments in government transformation from our high level presenter line-up

Stay abreast of policy changes impacting public sector governance at Federal and State level

Join the critical discourse around the future of public sector transformation

Take away tangible and practical tools to improve the performance of your government department on the ground

Learn about and witness practical case study demonstrations of leading-edge technology innovations supporting best practice in Government

SPEAKERS

PETER WOOLCOTT AO

APS Commissioner

DAVID SHARPE APM OAM,

CEO, ASADA

RICKY PENADirector Human

Resources, CSIRO

HON STUART ROBERT MPMinister for Government

Services, Australian Government

RANDALL BRUGEAUDCEO, Digital

Transformation Agency

FRANCES CAWTHRA

CEO, CENITEX

TANYA WHITEWAYChief Scientific,

Information Officer, Geoscience Australia

JANNA MCCANGeneral Manager

BizLab, Department of Industry,

Innovation and Science

MARCEL VAN KINTSGeneral Manager, Statistical Data

Integration Division, Australian Bureau of

Statistics

JACQUIE WALTONGroup Manager

People and Business Management,

Australian Public Service Commission

SAM PEASCODActing Head of Strategy, Digital Transformation

Agency

CASSIE ALEXANDER

Assistant Secretary – Human Resources,

Department of Finance

JOHN MURPHYDeputy Secretary, Payments Reform,

Department of Human Services

MARCEL GABRIELGovTEAMS Program Director, Department

of Finance

KAYELLE DRINKWATER

General Manager Data Management

and Analytics Branch, Department

of Industry, Innovation and

Science

EMMA STACEChief Digital Officer,

Department for Education

MARIA MILOSAVLJEVIC

Chief Data Officer, Department of

Human Services

SHANNON SARTINExecutive Director of Digital Service,

Health and Human Services

Department

SANDRA COOK MACS SNR CP, Executive Branch Manager

Future Capability and Governance, ACT Health Directorate

PAUL JAMESChief Executive, Department of Internal Affairs

AL BLAKEChief Technology

Officer, ACT Government

EVA BALAN-VNUKExecutive Director, ICT

and Digital Government, Department of the

Premier and Cabinet, Government of South

Australia

DR DAVID GRUENAustralian

Statistician, Australian Bureau of

Statistics

ANNWYN GODWINCEO, Independent

Parliamentary Expenses Authority

DAVE WILDFuturist

CONFERENCE AGENDA

8.00am Registration & Complimentary Charity Networking Breakfast - supposted by OzHarvest

9.00am Opening from Public Sector Network

9:05am Chair’s Welcome: Digital TrustDr David Schmidtchen, Partner, Synergy Group Australia

9.15am Ministerial KeynoteHon Stuart Robert MP, Minister for Government Services, Australian Government

9.30am APS Commissioner’s KeynotePeter Woolcott AO, Australian Public Service Commissioner

9.50am The Use of Data - Breaking New GroundDr David Gruen, Australian Statistician, Australian Bureau of Statistics

10.10am Platinum Partner Session

10.30am Networking Morning Break and Theatre Sessions

Streams Stream 1People

Stream 2Process

Stream 3Technology

Stream 4Data

11.20am Opening Keynote from the Chair Opening Keynote from the Chair Opening Keynote from the Chair Opening Keynote from the ChairImperva Australia

11.35am International Government

Keynote

Emma Stace, Chief Digital Officer, Department for Education, UK Government

Innovation and impact: Measuring the Dimensions of Public Value We Create

Shannon Sartin, Executive Director of Digital Service, Health and Human Services Department, USA Government

The 4th Industrial Revolution: Achieving a Fit for Purpose Public Sector

Paul James, Chief Executive, Department of Internal Affairs NZ

Leadership in the Digital Age

Hilary Hartley, Chief Digital Officer and Deputy Minister, ConsumerServices, Ontario Government

11.55am The Future of Work: What leaders must do to prepare and enable our workforce

Jacquie Walton, Group Manager People and Business Management, Australian Public Service Commission

Busting Regulatory Congestion for Better Service Integration and CX

Annwyn Godwin, Chief Executive Officer, Independent Parliamentary Expenses Authority

Creating Intelligence Platforms to Change the Culture of Engagement

David Sharpe, Chief Executive Officer, Australian Sports Anti-Doping Authority (ASADA)

Growing Your Data Analytics Capability: Tools, Systems, People and Resources

Kayelle Drinkwater, General Manager Data Management and Analytics Branch, Department of Industry, Innovation and Science

Streams Stream 1People

Stream 2Process

Stream 3Technology

Stream 4Data

12.15pm Partner Session by Microsoft

Balancing Citizen Experiences with Policy Agility and Data Security

Matt Kain, VP, APAC Regional Head of Digital, Infosys and Jay Sharma, VP & Partner, Infosys Consulting and Global Lead for Digital Consulting

Innovation in Cyber-Security Services – evolve or else!

Adam Hall, Senior Product Manager – Cyber Security, Macquarie Government

Partner Session

12.35pm Enabling Talent to Flow Between Public and Private Sector

Ricky Pena, Director Human Resources, CSIRO

Public Sector Reform to Support Digital Government and Innovation

Speaker coming soon

Priorities, Targets and Metrics: Achieving Alignment for Better Services

Sandra Cook, Executive Branch Manager Future Capability and Governance, ACT Health Directorate

Department of Human Services Case Study

Maria Milosavljevic, Chief Data Officer, Department of Human Services

12.55pm Panel DiscussionNew Talent Paradigms for the Digital Age

Ricky Pena, Director Human Resources, CSIROJacquie Walton, Group Manager People and Business Management, Australian Public Service CommissionSam Peascod, Acting Head of Strategy, Digital Transformation AgencyCassie Alexander, Assistant Secretary - Human Resources, Department of Finance

Panel Discussion Streamlining Public Sector Processes for Better Collaboration, Innovation and Coordination in Corporate Services and Service Delivery

Eva Balan-Vnuk, Executive Director, ICT and Digital Government, Department of the Premier and Cabinet, Government of South AustraliaJanna McCan, General Manager BizLab, Department of Industry, Innovation and ScienceMarcel Gabriel, GovTEAMS Program Director, Department of Finance

Panel Discussion Optimising Technology Use to Transform the Way Government Works

Al Blake, Chief Technology Officer, ACT GovernmentTanya Whiteway, Chief Scientific Information Officer, Geoscience AustraliaFrances Cawthra, CEO, CENITEXSandra Cook, Executive Branch Manager Future Capability and Governance, ACT Health DirectorateRobert Le Busque, Regional Vice President, Asia Pacific, Verizon Enterprise Solutions

Panel Discussion Advancing Your Data & Analytics Strategy: Managing and Making Sense of all the Data for Actionable Outcomes

Maria Milosavljevic, Chief Data Officer, Department of Human ServicesMarcel Van Kints, General Manager, Statistical Data Integration Division, Australian Bureau of Statistics

CONFERENCE AGENDA

CONFERENCE AGENDA

1.30pm Networking Lunch Break and Theatre Sessions

2.50pm Keynote Address: Futuready GovernmentDave Wild, Futurist

3.30pm Partner SessionDavid Townsend, Head of Government and Enterprise Sales, Orion Satellite Systems

3.50pm Panel Discussion Public Service Transformation and Leadership: Adapting Amidst Constant ChangeFacilitated by: Dr David Schmidtchen, Partner, Synergy Group Australia

Shannon Sartin, Executive Director of Digital Service, Health and Human Services Department, USA Government

Emma Stace, Chief Digital Officer, Department for Education, UK Government

Paul James, Chief Executive, Department of Internal Affairs NZ

Randall Brugeaud, CEO, Digital Transformation Agency

4:30pm Closing RemarksDr David Schmidtchen, Partner, Synergy Group Australia

4.40pm Close and Networking Drinks

4.30pm

AGENDA: EXPERT INSIGHT THEATRE

MORNING SESSIONS

Nested amongst our free to attend public sector transformation-focused trade exhibition, the Public Sector Show’s Expert Insights Theatre will offer practical demonstrations, drop in advisory sessions, and high level seminars centered on innovation and technology. These 15 minutes sessions will take place during the morning tea and lunch breaks at the conference.

EXPERT INSIGHTS THEATRE 1 EXPERT INSIGHTS THEATRE 2 EXPERT INSIGHTS THEATRE 3 EXPERT INSIGHTS THEATRE 4

BLUE THEATRE YELLOW THEATRE RED THEATRE GREEN THEATRE

10.40 - 10.55 am Details coming soon Details coming soon Verizon Australia Expert Insight Session

Details coming soon

Imperva Australia Expert Insight Session

Details coming soon

11.00 - 11.15 am Digital Trust: Preparing for the Augmented Workforce

Matthew Watkins, Partner | Digital & Technology, Synergy

Microsoft Expert Insight Session

Details coming soon

Gold Partner session

Details coming soon

Gold Partner session

Details coming soon

AGENDA: EXPERT INSIGHT THEATRE

AFTERNOON SESSIONS

EXPERT INSIGHTS THEATRE 1 EXPERT INSIGHTS THEATRE 2 EXPERT INSIGHTS THEATRE 3 EXPERT INSIGHTS THEATRE 4

BLUE THEATRE YELLOW THEATRE RED THEATRE GREEN THEATRE

1.40 - 1.55 pm Silver Partner session

Details coming soon

Genesys Expert Insight Session

Details coming soon

TIBCO Software Expert Insight Session

Details coming soon

Silver Partner session

Details coming soon

2.00 - 2.15 pm A new paradigm for an exponential challenge – case studies in Artificial Intelligence for information regulation, discovery and security

Rachael Greaves, Castlepoint Systems

Mobiddiction Expert Insight Session

Details coming soon

GitLab Expert Insight Session

Details coming soon

Silver Partner session

Details coming soon

2.20 - 2.35 pm Org charts & HR dashboards: taking control of people data in the public sector

Andrew Rees, General Manager, Navigo

Crowdstrike Expert Insight SessionDetails coming soon

Silver Partner sessionDetails coming soon

Silver Partner sessionDetails coming soon

PARTNERS

Conference Chair

Silver

Bronze

SME

Networking

Government Supporters

Diamond

Platinum

Gold

Charity Breakfast Supporter

WWW.PUBLICSECTORNETWORK.COCONNECTING GOVERNMENT

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