Arkansas Electric Cooperative Corporation - APSC

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Arkansas Electric Cooperative Corporation 28 March 2014 Secretary of the Commission Arkansas Public Service Commission 1000 Center Street P.O. Box C-400 Little Rock, AR 72203 RE: IN THE MATTER OF CERTAIN REPORTS REQUIRED TO BE FILED BY SOUTHWEST ARKANSAS ELECTRIC COOPERATIVE CORPORATION DOCKET NO. 08-042-RP Dear Secretary of the Commission: This letter and its attachment represent the Electric Cooperatives of Arkansas’ (“Electric Cooperatives”) 2013 Joint Report on Energy Efficiency due on 1 April 2014. Order No. 12 in Arkansas Public Service Commission (“Commission”) Docket No. 06-004-R entered on 11 January 2007 (“Order No. 12”) granted the Electric Cooperatives an exemption from the Rules for Conservation and Energy Efficiency Programs (“EER”). As a condition of that exemption, the Electric Cooperatives were directed to file an annual report with the Commission regarding the Electric Cooperatives’ “... EE programs and their results” (“Order No. 12, page 18). Arkansas Valley Electric Cooperative Corporation; Ashley-Chicot Electric Cooperative, Incorporated; C & L Electric Cooperative Corporation; CalToll Electric Cooperative Corporation; Clay County Electric Cooperative Corporation; Craighead Electric Cooperative Corporation; Farmers Electric Cooperative Corporation; First Electric Cooperative Corporation; Mississippi County Electric Cooperative, Inc.; North Arkansas Electric Cooperative, Incorporated; Ouachita Electric Cooperative Corporation; Ozarks Electric Cooperative Corporation; Petit Jean Electric Cooperative Corporation; Rich Mountain Electric Cooperative, Incorporated; South Central Arkansas Electric Cooperative, Incorporated; Southwest Arkansas Electric Cooperative Corporation; Woodruff Electric Cooperative Corporation; and Arkansas Electric Cooperative Corporation. I ( p.1atl’.e Wa P.O. Box 194208 Little RoeL Arkansas 72219-4208 (501) 570-2200 [he Electric Cooperatives tif Arkansas We’re here to, loll. APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Transcript of Arkansas Electric Cooperative Corporation - APSC

Arkansas ElectricCooperative Corporation

28 March 2014

Secretary of the Commission

Arkansas Public Service Commission1000 Center StreetP.O. Box C-400Little Rock, AR 72203

RE: IN THE MATTER OF CERTAIN REPORTS REQUIRED TO BE FILED BYSOUTHWEST ARKANSAS ELECTRIC COOPERATIVE CORPORATIONDOCKET NO. 08-042-RP

Dear Secretary of the Commission:

This letter and its attachment represent the Electric Cooperatives of Arkansas’ (“ElectricCooperatives”) 2013 Joint Report on Energy Efficiency due on 1 April 2014.

Order No. 12 in Arkansas Public Service Commission (“Commission”) Docket No. 06-004-Rentered on 11 January 2007 (“Order No. 12”) granted the Electric Cooperatives an exemptionfrom the Rules for Conservation and Energy Efficiency Programs (“EER”). As a condition ofthat exemption, the Electric Cooperatives were directed to file an annual report with theCommission regarding the Electric Cooperatives’ “... EE programs and their results” (“OrderNo. 12, page 18).

Arkansas Valley Electric Cooperative Corporation; Ashley-Chicot Electric Cooperative, Incorporated; C & LElectric Cooperative Corporation; CalToll Electric Cooperative Corporation; Clay County Electric CooperativeCorporation; Craighead Electric Cooperative Corporation; Farmers Electric Cooperative Corporation; First ElectricCooperative Corporation; Mississippi County Electric Cooperative, Inc.; North Arkansas Electric Cooperative,Incorporated; Ouachita Electric Cooperative Corporation; Ozarks Electric Cooperative Corporation; Petit JeanElectric Cooperative Corporation; Rich Mountain Electric Cooperative, Incorporated; South Central ArkansasElectric Cooperative, Incorporated; Southwest Arkansas Electric Cooperative Corporation; Woodruff ElectricCooperative Corporation; and Arkansas Electric Cooperative Corporation.

I ( p.1atl’.e WaP.O. Box 194208Little RoeL Arkansas 72219-4208(501) 570-2200

[he Electric Cooperatives tif ArkansasWe’re here to, loll.

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The Report contains the following:

Attachment A is a summary of the Electric Cooperatives’ FE programs. In addition to a written

summary of the various EE programs, Attachment A contains examples of EE educational

materials used by the Electric Cooperatives, a report on the effectiveness of the Electric

Cooperatives’ various demand response programs, and a report on the Electric Cooperatives’

current use of Smart Grid technologies. Attachment A also serves as Arkansas Electric

Cooperative Corporation’s EE Report.

Attachment B contains each member cooperative’s 2013 EE Report with supporting material.

While the Electric Cooperatives are exempt from the EER, they are voluntary participants in two

programs which are mandatory for natural gas and electric investor owned utilities. These

programs are:

1. The Energy Efficiency Arkansas program. The Electric Cooperatives contributed

$98,358.03 for the period 1 January 2013 through 31 December 2013; and

2. The development and updating of the Deemed Savings Report. The Electric

Cooperatives contributed $22,974.82 for the period 1 January 2013 through 31 December

2013.

Please direct any questions regarding the Electric Cooperatives’ 2013 Joint Report on EnergyEfficiency to Bret CulTy (501-570-2330) or Forest Kessinger (501-570-2422).

Sincerely,

..___‘--1 f’

Forest KessingerDirector, Rates and Forecasting

Attachment

cc: Member ManagersDuane Highley

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Electric Cooperatives’

2013

Joint Report

on

Energy Efficiency

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Electric Cooperatives of Arkansas

2013 Energy Efficiency Report

Docket No. 08-061-RP

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Arkansas Electric Cooperative Corporation

2013 Energy Efficiency Report

Docket No. 08-060-RP

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AECC Programs & Services for Collective ARPSC Report

The Electric Cooperatives of Arkansas were early promoters and educators of

energy efficiency and building science. For example, the February 1963 edition of

Rural Arkansas magazine included a three-page column about how certain

construction methods, materials and properly installed insulations could improve

comfort and lower utility costs. (Exhibit 1)

Furthermore, history reminds us of the 1970’s energy crisis that brought along fears

of shortages and rising utility cost trends. Yet, the electric cooperatives stayed the

course and continued to educate its members about practical, fact-based energy

efficiency and home comfort solutions.

Those influences from decades ago reinforced the need for energy efficiency

education and awareness. Across the nation, electric cooperatives embraced the

challenge to begin energy efficiency outreach. Arkansas Electric Cooperative Corp.

(AECC) was in the vanguard. AECC began to explore, learn and teach its members

how they can manage their utility bills, improve home comfort and how to wisely

utilize electricity.

Today, all electric cooperatives nationwide continue to address similar challenges

and opportunity stemming from current politics, potential regulatory requirements,

energy policy and other influences.

AECC exists to provide safe, reliable and affordable electricity to those we serve.

Additional core principles are commitment to community and education & training.

Thus, AECC will continue to include energy efficiency awareness and education in

future work plans. The following report identifies those areas and provides an

update for 2013.

Residential Energy Audits

Participating electric distribution cooperatives offer varying energy audit programs.

Some offer walk-through and checklist inspections. Others offer comprehensive

audits including blower-door tests, duct blaster leakage tests and infrared

thermography for verification of air infiltration and thermal analysis. For visual

reference, some incorporate a theatrical fog device that is used in conjunction with

the duct blaster.

AECC’s Manager of Residential Energy Marketing is available to assist all distribution

cooperatives with comprehensive energy audits when requested. He earned

Building Performance Institute’s (BPI) Building Analyst designation. He is also

certified by the FLIR Infrared Training Center as a Level I and Level II Thermographer.

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The following electric cooperatives received energy audit assistance in 2013:

First Electric, Craighead Electric, North Arkansas Electric, Ouachita Electric, South

Central Electric, Mississippi County Electric, Arkansas Valley, C&L, Ashley-Chicot and

Farmers Electric.

Audit results and a prescriptive list of retrofit or repairs are left with each

homeowner. The local electric cooperative retains the test results. When requested

the hosting cooperative may offer reputable resources to repair or retrofit each

component or measure on the list.

Blower-Door and Infrared Equipment

AECC maintains two sets of Energy Conservatory blower-door diagnostic equipment

with DG-700 computers and Tech-Tite software operating systems. AECC also has

one Energy Conservatory duct-blaster unit and maintains two FLIR B40, one FLIR

8360 and one FLIR T640 infrared cameras. Qualified and trained personnel from the

electric distribution cooperatives may borrow the diagnostic equipment and FLIR

infrared thermal imaging cameras through an equipment loan program.

AECC utilizes the FLIR Tools iPad application when conducting residential energy

audits. The homeowner can monitor the thermal imaging process of the energy

audit by simply viewing the iPad screen. Wi-Fi technology allows the energy auditor

to transmit the infrared images to the iPad from the FLIR T640 camera. Images may

be saved and included in leave-behind reports. A video feature is also available for

problem resolution, teaching, media, etc.

Comprehensive Training and Certification

AECC is committed to training, education and information. Staying on the cutting

edge of building science technology and providing the proper training to

representatives at the electric distribution cooperative level remains an annual goal.

A key benefit of this training directly impacts the electric cooperative membership.

Since electric cooperatives are local, its members have direct contact with

knowledgeable employees that reside in their hometown or proximity.

FLIR Level I and Level II Certified Thermographers

AECC has utilized the FLIR Infrared Training Center for advanced infrared thermal

imaging training. Many electric distribution cooperatives have both Level I and Level

II thermographers on staff. AECC Manager of Residential Energy Marketing is a Level

I and II thermographer.

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The following are FuR Level I Thermographers

AECC

Bret Curry

First Electric Cooperative

Doug Brandon

Anthony Galloway

David Hannah

David Copeland

Clay County Electric Cooperative

Nick Manatt

Lyndal Hutsell

Ouachita Electric Cooperative

Alan Ferguson

Arkansas Valley Electric Cooperative

Aaron Mantooth

Carroll Electric Cooperative

Joe Magnini

Brian Ayers

Brian Wise

Mike Jones

Petit Jean Electric Cooperative

Dale Smith

The following earned FLIR Level II Thermographer Credentials in 2012

AECCBret CurryDean MullinsDavid Gaskin

Arkansas Valley Electric Cooperative

Aaron Mantooth

Carroll Electric CooperativeBrian Ayers

Joey MagniniBrian Wise

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First Electric CooperativeJohn Via

Ouachita Electric CooperativeShawn Dorflinger

Ozarks Electric CooperativeKeith KaderlyJames Reid

Petit Jean Electric CooperativeDale Smith

Building Performance Institute-Building Analyst Credentials

The Building Performance Institute (BPI) is a recognized leader in developing and

supporting high quality energy audit training courses. BPI training is recognized by

Energy Star, the Department of Energy and numerous electric utilities.

BPI Building Analysts recognize that the house is a system and most construction

components are interconnected. The relationship between all interconnected

systems of the house is the key to its overall performance, efficiency, and durability.

Moreover, home performance is essential to the health, safety, and comfort of

occupants. Certified BPI professionals are trained to quickly target, diagnose, and

solve household performance problems such as high utility bills, air infiltration,

mold, mildew and ice dams to name a few.

BPI Building Analysts understand the principles of energy and building science, the

energy process, the building shell and thermal envelope, airflow, moisture

management, air quality, combustion safety and carbon monoxide monitoring,

HVAC-Lighting-Appliance-Domestic Hot Water as building systems and diagnosis of

common building problems, blower-door and duct blaster testing and combustion

appliance testing.

The following individuals have completed the BPI Building Analyst training:

Joey Magnini-Carroll Electric

Brian Wise-Carroll Electric

Doug Brandon-First Electric

David Copeland-First Electric

Anthony Galloway-First Electric

David Hannah-First Electric

Keith Kaderly-Ozarks Electric

James Reid-Ozarks Electric

Dale Smith-Petit Jean Electric

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Jerry Pleasants-Woodruff Electric

Bret Curry-AECC

Commercial & Industrial Energy Efficiency and Audits

Six commercial and industrial energy audits were conducted and/or completed in 2013. AECC

Manager of Economic Development facilitates third party audits on behalf of the electric

distribution cooperatives.

These third party audits are designed to take a comprehensive look at the facility and make

recommendations for improved energy efficiency measures. Prior to the audit, data is collected

concerning the physical characteristics of the facility and energy usage. Then a detailed walk-

through/tour of the facility is conducted. Following the analysis a report is produced for the

company highlighting various recommendations for decreased waste and improved efficiency.

These may involve lighting, HVAC, windows, boilers/chillers, processes, etc.

Auditing Firm

Power Energy Strategies

David Earl Lisenbee, PE, CEM, CRM

674 Sexton Creek Road South

Heber Springs, AR 72543

501-351-4970

David Lisenbee is a registered Professional Engineer in the States of Arkansas and Mississippi. He

is a Certified Energy Manager and Carbon Reduction Manager. He has conducted over 100

energy audits under contract for the Arkansas Energy Office of the Arkansas Industrial

Development Commission.

He has represented the Arkansas Manufacturers Association as an energy consultant on energy

related matters where he developed and presented an energy seminar for AMA members and

non-members on energy management and energy procurement.

Mr. Lisenbee has developed and issued a Request for Proposal (RFP) for a national retail chain

for procurement of energy for 325 stores in 28 states. He also has experience in developing

strategic energy plans tailored to meet end users specific energy needs.

He has been very involved in business development where he has established partnerships with

business associates and managed projects from sales to measurement and verification. His 30-

year career has encompassed business development, engineering, project management and

customer service. His involvement in the energy industry has allowed him to develop an

extensive network of engineering and energy associates including energy efficiency equipment

suppliers, power marketers, natural gas marketers and energy professionals. He has worked

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with utilities across the nation and developed special “negotiated contracts” for clients. He has

worked for and with design engineers on electrical, HVAC and energy related projects.

Professional Registration

Registered Engineer - State of Arkansas, Certificate No. 8032

Registered Engineer - State of Mississippi, Certificate No. 10329

Certified Energy Manager, CEM No. 9942

Carbon Reduction Manager, Certificate No. 195

2013 C&I Audits

• Murphy Building (North Arkansas Electric Cooperative Corporation)

• Sardis Water Association (First Electric Cooperative Corporation)

• Holland Exxon (First Electric Cooperative Corporation)

• Grand Prairie Bayou Two (First Electric Cooperative Corporation)

• Perry County Sheriffs Office (First Electric Cooperative Corporation)

• Dude’s Place & Coco’s Café (First Electric Cooperative Corporation)

Website Based Energy Efficiency Information & Communications

Website Visitors

The www.aecc.com and www.ecark.org website averaged thousands of visits per month in

2013. The total visits for the year exceeded 100,000. Each year the number of site visits surge

during the annual Energy Efficiency Makeover contest promotional campaign.

Rural Arkansas Living e-newsletter

In June 2009, the Electric Cooperatives of Arkansas launched an “opt-in” electronic

newsletter, Arkansas Living. The newsletter is e-mailed to “opt-in” subscribers prior

to the mailing of the print version. This medium was available throughout 2013.

The e-newsletter highlights key areas of the publication and provides a link to the

flipping book version of the magazine. The newsletter has 3,000 opt-in subscribers.

Subscriptions increase during June, July and August when the application process for

the Energy Efficiency Home Makeover are underway.

The Arkansas Living e-newsletter is archived on the www.ecark.org website. This

medium provides additional access to energy efficiency information printed in the

magazine.

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Social Media

Arkansas Living magazine and the Electric Cooperatives of Arkansas continuedsocial media efforts in 2013 with energy efficiency messages being a focal pointfor messaging.

A Facebook page for the Energy Efficiency Makeover was launched in 2013. Theaddress is: http://www.facebook.com/ECAHomeMakeover

Mediums were Facebook, Twitter and YouTube. The Arkansas Living Facebookpage is https://www.facebook.com/ArkansasLivingMagazine and the ElectricCooperatives of Arkansas Facebook page ishttps://www.facebook.com/ElectricCooperativesofArk.

Energy efficiency articles mentioned in the magazine were spotlighted on thepages throughout the year. The Arkansas Living page has approximately 1,200“Likes,” the Electric Cooperatives of Arkansas page has approximately 320“Likes” and the Smart Energy Tips/Energy Efficiency Makeover page has 139“Likes.”

During Makeover 2013 staffers delivered video and digital image updatesregarding the progress of the makeover project. The videos includededucational information to show viewers energy efficiency applications.

Website Resources

A wide array of energy efficiency tools, tips and resources are available at

www.smartenergytips.org. The site averages over 2000 visits per month with a total

of 25,000 for 2013. The month of peak visits was June with 4,000. It should be noted

that this was during the media campaign for the 2013 Energy Efficiency Home

Makeover. Participating distribution cooperatives and AECC continue to offer and

host a wealth of energy efficiency information and resources online. Information

includes:

Intuitive energy usage calculators including heat pumps, lighting and televisions

Appliance usage calculators

Do-it-yourself audits

101 energy saving tips

Doug Rye’s energy efficiency columns

Marathon water heaters

General Electric “GeoSprings” hybrid water heater

Energy efficiency “Makeover” program

Energy efficient model home program

CFL energy saver

Water heater energy saver

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HVAC energy saver

How to read an electric meter

Commercial energy efficiency guide

Old appliance information

Energy Star information

Green Power

Renewable energy

LED Christmas lighting information

Guide for where energy dollars are spent

Silent plug loads/standby power and more...

The website is also a repository for all “image” and “energy efficiency” television

and radio spots. For complete website details and to view all television commercials

and listen to radio spots visit www.aecc.com or www.smartenergytips.org (Exhibit

2)

Web Based Real-Time Hydroelectric Power Generation

The Electric Cooperatives of Arkansas completed the first of three hydropower

plants on the Arkansas River in one of their most ambitious generation projects ever

in December of 1988.

The plant, the Clyde T. Ellis Hydroelectric Generating Station, was built at the James

W. Trimble Lock and Dam near Fort Smith. It marked the cooperatives’ commitment

to a long-term, low-cost power source for their members, as well as their dedication

to environmentally friendly power, long before it was fashionable to do so. Later in

the 1980s and 90s, the cooperatives completed two other hydropower plants,

making the total investment in renewable energy resources at about $330 million.

Daily, monthly and lifetime cumulative generation output totals from AECC’s

hydroelectric power plants is available real-time to all cooperative members and the

general public at: http://www.aecc.com/renewa ble-resources/hydroelectric-power/

(Exhibit 3)

Web Based Real-Time Solar Power Generation System

The Electric Cooperatives of Arkansas are testing another source of renewable

power generation — solar energy. In early 2009, solar panels were installed as part of

a pilot program to test small-scale solar power systems. Preformed Line Products

installed the system, which has 33 panels at a cost of approximately $47,000. In

addition to the panels, the system has an inverter that converts the DC power

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produced by the panels to AC power that is used in the AECI Utility Sales building.

The system has a generation capacity of 7kw.

Daily, monthly and lifetime cumulative generation output total for the solar project

is available real-time to all cooperative members and the general public at:

http://www.aecc.com/renewable-resources/solar-power! (Exhibit 4)

Informational Brochures

AECC’s marketing collateral includes an array of energy efficiency brochures. AECC

offers a mix of brochures that are customizable for individual electric cooperatives if

requested. The following energy efficiency brochures are available in each

cooperative main and district offices:

Energy Efficiency

General Electric GeoSpring hybrid electric water heater

Compact Fluorescent Lighting

Energy Efficiency In A Manufactured Home

Marathon Water Heaters

Airs Source Heat Pumps

Geothermal Heat Pumps

Building Guidelines for Energy Efficiency

Copies of the brochures are attached. (Exhibit 5)

2013 Energy Efficiency Calendar

A 2013 energy-efficiency themed calendar was created for statewide distribution to

all cooperative members. Statewide membership received a calendar with their

December 2013 edition of Arkansas Living magazine. Also, all seventeen

cooperatives participated in the distribution of the calendar through their local and

district offices. Each month contained energy savings tips and educational

information. (Exhibit 6)

Doug Rye Consulting Services

Doug Rye Energy Efficiency Consulting Services and Seminars

AECC renewed a memorandum of understanding with Doug Rye for energy

efficiency consultation services and educational seminars. For years, the co-ops

have utilized Rye’s energy efficiency and building science knowledge for promotion

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of total electric, energy efficient new home construction, energy efficiency retrofits

of existing homes, Marathon and GE GeoSpring Hybrid water heaters, air-source

heat pumps, and geothermal technology.

23 seminars were held in 2013. Attendance varied from city to city.

DOUG RYE SEMINARS, MODEL HOME OPEN HOUSES FOR 2013#COOP

DATE COOP. PURPOSE TOWN EMPLOYEES ATTENDING

1/23 First Seminar Cabot 1 20Walnut

2/4 Craighead Seminar Ridge 2 18

2/5 Craighead Seminar Brookland 2 17

2/5 Craighead Seminar Truman 2 14

2/12 Ashley Chicot Seminar Hamburg 3 11

2/22 AR Valley Seminar Ft. Smith 3 83

2/23 AR Valley Seminar Ft. Smith 3 50

3/2 Craighead Model Home Jonesboro 2 75

3/7 Ashley Chicot Seminar Lake Village 3 10

3/12 Ouachita Seminar Hampton 5 23

3/13 Ouachita Seminar Camden 5 30

3/19 Woodruff SEMINAR Forrest City 2 22

4/5 North AR Seminar Mt. Home 1 15

4/6 North AR Seminar Mt. Home 1 20

5/14 First Seminar Morrilton 1 10

5/16 Clay County Seminar Corning 2 8

6/20 Southwest Seminar Texarkana 3 15

7/11 Farmers Seminar Newport 2 18

7/18 First Seminar Bella Vista 5 38

8/1 Carroll Seminar Berryville 3 12

8/2 Carroll Seminar Garfield 5 13

8/13 Petit Jean Seminar Clinton 1 19

10/15 So. Central Seminar Arkadelphia 1 50

11/19 C&L Seminar Star City 1 13Realtor

12/10 First Seminar Cabot Postponed due to weather

TOTAL 604

During 2013, Rye fielded numerous energy efficiency related telephone calls from

cooperative members. He is also directly responsible for the referral of several high

efficiency Marathon electric water heater sales annually. Doug also endorses and

promotes the Energy Star rated General Electric Geo-Springs hybrid water heater,

which has an energy factor (EF) 2.3.

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Doug Rye Model Home Program

Promotion and education of energy-efficient heat pumps, energy-efficient home

construction, technologies and appliances has been an important goal of the electric

cooperatives for decades.

The Doug Rye model home program began in 1998 and is a collaborative effort

between the electric cooperative member homeowner, their builder and their local

electric cooperative. The program requires the cooperative member and builder to

consider the home as an integrated energy-efficient system rather than a random

assortment of building materials. The model home is an excellent educational tool

for marketing all-electric, ultra energy-efficient homes.

During construction, the energy auditor from the host electric cooperative and

AECC’s manager of residential energy marketing monitors each component and

measure within the home. Once satisfied the component is installed properly, the

auditor photographs and video documents for future teaching opportunities.

The model home provides an important resource to member owners, homebuilders

and related trade allies about the construction of energy-efficient homes, the use of

heat pumps, energy-efficient appliances and properly installed measures and

components.

Craighead and First Electric Cooperatives sponsored homes in 2013. Both model

homes were part of the open house weekend that hosted hundreds of interested

visitors. Some visitors even drove in from neighboring states.

There are 30 energy efficient model homes are now in existence.

Doug Rye Arkansas Living Column

Doug Rye provided a building science and energy efficiency column to the Arkansas

Living magazine. The column is also shared among 30+ electric cooperatives around

the country. The ECA website is a repository for previous columns.

Marathon Energy Efficient Water Heaters

Marathon, a subsidiary of Rheem, manufactures a product line of energy efficient

electric water heaters. The Marathon design has been on the forefront of efficiency

for years. Their hot water storage tanks are insulated with six inches of open-cell

foam insulation on both the top and bottom. The sides are also insulated with three

inches of open-cell foam insulation. Units range from 40-105 gallons and have an

Energy Factor rating of .91-.95 depending on the unit.

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The Marathon is a perfect storage medium when used in conjunction with a

geothermal domestic hot water/desuperheater feature. Some Arkansas electric

distribution cooperatives install a load control device as part of their ongoing

demand response program.

All of the AECC electric distribution cooperatives promote use of this specific brand.

Most offer them for sale locally or promote availability from Arkansas Electric

Cooperatives, Inc., (AECI) Utility Sales & Services division located in Little Rock.

AECI Utility Sales and Services lead the nation in Marathon water heater sales within

their five state service territory. This is attributed continuous promotion of all

components of energy efficiency via the Arkansas Living Magazine, Doug Rye’s

efforts, ECA website information, brochures and earned media events.

General Electric Geo-Spring Hybrid Heat Pump Water Heater

Initially, ECA was chosen as one of nine electric utilities nationwide to partner with

General Electric to promote and sell their new industry-exclusive GE GeoSpringTM

Hybrid Electric Water Heater. The unit is designed to provide the same hot water

homeowners are accustomed to, but requires only about half the energy to produce

it. For example, based on the same standard tank water heater that uses

approximately 4800 kWh per year, the new GE GeoSpringTM Hybrid Water Heater is

designed to:

1. Consume up to 62% less energy than a standard electric water heater

2. Result in energy savings of $320 per year

*Based on DOE test procedure and comparison of a 50-gallon standard electric tank

water heater using 4881 kwh per year vs. the GE heat pump water heater using

1856 kwh per year.

The GE GeoSpring1M Hybrid Water Heater combines energy-saving heating

technology with traditional electric heating systems used in most standard water

heaters on the market today without sacrificing the amount of hot water it can

deliver.

This hybrid technology is designed to absorb heat in ambient air and transfer it into

the water. Since it requires much less energy to absorb and transfer heat than it

does to generate it — as a standard electric water heater would — the GE GeoSpringTM

Hybrid Water Heater provides the same amount of hot water while using less

energy.

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The GE GeoSpringTM Hybrid Water Heater features a user-friendly electronic control

system that offers both simplicity and flexibility, giving consumers as much or as

little control of operating modes as they like. Water temperature may be precisely

set from 100 to 140 degrees to maximize energy benefits and comfort.

The unit exceeds the ENERGY STAR® minimum requirement of a 2.0 energy factor

(EF) with a 2.35 EF or 235% efficient.

Similar to Marathon, the General Electric GeoSpring unit is available for purchase to

all electric cooperative members through their local electric cooperative or the AECI

Utility Sales Division.

During 2013, the electric cooperatives also promoted the Federal energy tax credit.

For more information visit: http://www.aecc.com/energy-efficiency/ge-hybrid

water-heater and http://www.geappliances.com/heat-pump-hot-water-heater/

Air Source & Geothermal Heat Pump Information

All of the AECC electric distribution cooperatives promote use of air-source and

geothermal heat pumps. Cooperatives offer information with brochure marketing

collateral and personal one-on-one consultation with members.

AECC is a current and longtime member of the Arkansas Heat Pump Association.

AECC also promotes and endorses cost-benefit analysis of air-source versus

geothermal installation, consideration of the geothermal Federal 30% tax credit,

desuperheater feature water heating, all state tax credits and annual energy

efficiency Federal tax credits.

Compact Fluorescent Lamp Programs

All of the AECC distribution cooperatives promote the use of compact fluorescent

lighting. Some offer sale of the product from their local and district offices. Some

have implemented creative promotional and distribution campaigns.

LED Lamp Technology

All of the AECC distribution cooperatives are promoting the emergence of LED

lighting technology. Many have LED5 installed in test applications.

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Building Guidelines for Energy Efficiency Booklet

The Electric Cooperatives of Arkansas published the first edition of this booklet in 1997. The

informational booklet was written to provide energy efficiency guidelines and measures for

builders, sub-contractors and homeowners. Proper installation of components into a new or

existing home will provide energy savings; improve comfort and lower utility bills. ECA promotes

the idea that it is far more cost effective to incorporate energy efficiency measures into a new

home, than to add them after construction has been completed.

The booklet is available from AECC and any distribution cooperative. Over 20,000 copies have

been distributed since 1997.

The booklet underwent a complete revision in 2011. The new version includes current building

science endorsed by industry experts.

The latest edition is available online or a printed version is available at every local electric

cooperative office. http://aecc.com/energy-efficiency/building-guidelines/ (Exhibit 7)

Arkansas Living Magazine

The Electric Cooperatives of Arkansas promote energy efficiency practices, measures,

components and appliances via the cooperatives’ statewide magazine, Arkansas Living. The

publication is the largest circulated publication in Arkansas as it is distributed to approximately

383,000 readers each month.

Energy efficiency is promoted within the publication via news articles, advertisements, social

media and web-based methods.

News Articles

Energy efficiency topics were covered in numerous. The articles range from easy do-it-yourself

tips, general information, and comprehensive energy efficiency messages. Each month the

magazine includes a column by Doug Rye on a variety of energy efficiency tips. This column also

runs in cooperative publications across the United States as the Electric Cooperatives of

Arkansas provide the columns to the other electric cooperatives across the nation free of

charge. The columns are archived at: http://www.aecc.com/energy-efficiency/doug-rve/doug

rves-column/ (Exhibit 8)

Social Media for Arkansas Living Magazine

Arkansas Living magazine and the Electric Cooperatives of Arkansas launched social mediaefforts in 2012 with energy efficiency messages being a focal point for messaging. The mediumswere Facebook, Twitter and YouTube.

The Arkansas Living Facebook page is https://www.facebook.com/Arka nsasLivingMagazine.

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Energy efficiency articles mentioned in the magazine were spotlighted on the page throughoutthe year. The page has approximately 900 “Likes”.

The cooperative’s YouTube channel is http://www.youtube.com/RuralArkLiving. DuringMakeover 2013, weekly video updates regarding the progress of the makeover project wereposted on the site. These videos included educational information to show viewers how theycan affordably implement many of the makeover components and measures.

ERC Loan Programs

Energy Resource Conservation (ERC) loans are available from participating electric

distribution cooperatives at low interest rates. ERC loans can be used to finance

energy-saving devices and heating, ventilation and air-conditioning systems. Loans

are available for weatherization improvements including: attic insulation, floor

insulation, wall insulation, water pipe wrap, duct wrap, duct sealing, caulking and

weather-stripping, ground cover for crawl space, attic ventilation, window and door

replacement, storm doors and windows and minor repair work associated with

installation.

The Magic of Energy Efficiency Educational Magic Show

Overview of Program

The Electric Cooperatives of Arkansas offer a very successful Making Accidents Disappear

program to school age children. The program has stressed electrical safety to millions of children

in Arkansas and across the United States since 2003.

In 2011, the show added a very simple energy efficiency message for your children. The message

stressed turning off appliances and lights when not in use, or asking their parents to do so.

Additionally, a magic program to promote energy efficiency to consumers was launched in 2009.

The program, The Magic of Energy Efficiency stresses the consumer’s can save energy, save

money and live comfortably by following a few energy efficiency tips. The message is

intertwined with a wonder array of magic that empowers to consumers to see real results.

Messages

Practicing proven energy efficiency is more than a popular trend. Paying attention to responsible

electricity use and consumption can help to preserve resources, save money and improve

comfort in homes and businesses.

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Components and Measures

Lighting

Replace traditional incandescent light bulbs with energy-efficient compact fluorescent bulbs

which are up to four times more energy efficient and last nine times longer than incandescent

bulbs. You could save up to $57 in electricity costs over the life of each bulb. Turn off lights in

rooms you aren’t using, or install timers or occupancy sensors to reduce light consumption.

Heating & Cooling

Service accordingly. Have heating and cooling systems tuned up in the fall and spring. Make sure

ductwork is intact and sealed properly. Clean or replace filters on air conditioners and heat

pumps regularly. Use an air conditioner with a seasonal energy efficiency ratio (SEER) of 13 or

higher. Use the proper size for your home.

If building a new home, consider installing an energy efficient geothermal system to cool and

heat the home. Contact a reputable HVAC contractor to properly size the unit required for your

home. Insulate. Make sure insulation levels are appropriate in the attic, exterior and basement

walls, ceilings, floors and crawl spaces.

One can increase the comfort of their home and reduce annual heating and cooling usage up to

10 percent just by investing in proper insulation—cellulose is recommended—and sealing air

leaks. Ceiling fans can bring energy saving benefits to the home. Most ceiling fans use only

about as much power as a 100-watt light bulb. When used properly, ceiling fans can save money

on utility bills year-round.

Appliances

Replace aging, inefficient appliances with Energy Star appliances. Look for the Energy Star label

to select energy-efficient models. Energy Star models use much less power than their

counterparts.

Wash full loads of laundry using cold water when possible. Don’t over-dry clothes, and clean the

dryer’s lint filter after every load to maximize air circulation.

Use the energy-saving settings on refrigerators, dishwashers, washing machines and clothes

dryers. Air-dry dishes by opening the dishwasher instead of using the heated drying cycle.

Keep your refrigerator or freezer at recommended temperatures of 37° to 40°F for the

refrigerator and 5°F for the freezer. Clean the coils regularly.

Cook smarter! Match the size of the pan to the heating element. Use electric pans, toaster

ovens or microwaves for small meals. Using the right size pans uses less energy and reduces

cooking time.

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Turn off the television when no one is watching. Today’s state-of-the-art, high definition sets

offer amazing high-definition, but may use more electricity than older televisions.

Use power strip cords and turn off when not in use. Shut down the computer. Conserve energy

by turning off or using sleep mode for computers not in use for two hours or more.

Use power strip cords and turn off when not in use.

Water Heater

Set the temperature on water heaters to 120°F, and install an insulating blanket on the water

heater (which should pay for itself in less than a year.) Consider replacing old units with a

lifetime warranted, high energy-efficient Marathon water heater and save up to $100 per year.

Take a shower. In most households, it uses far less hot water than bathing.

List of Program, Location and Number of Attendees

2013 Programs for AECCAudience

Venue Count

1 program on 1/7/13 at Cabot Rotary Club for First Electric 351 program on 1/8/13 at Camden Child Development Center for QuachitaElectric 62

2 programs on 1/8/13 at Malvern Elementary for First Electric 946

2 programs on 1/16/13 at Ouachita Elementary for South Central Electric 362

1 program on 1/17/13 at Mt Ida Elementary for Rich Mountain Electric 307

1 program on 1/17/13 at Heber Springs Cub Scout Pack for First Electric 58

2 programs on 1/18/13 at Hermitage Elementary for Quachita Electric 305

2 programs on 1/18/13 at Lake Hamilton Primary for First Electric 660

2 programs on 1/21/13 at White County Central Elementary for First Electric 450

1 program on 1/21/13 at Judsonia Elementary for First Electric 369

2 program on 1/22/13 at Edgewood Elementary in Pine Bluff for C&L Electric 431

2 programs on 1/23/13 at Ellen Smith Elementary in Conway for First Electric 550

1 program on 1/24/13 at Kirby Elementary for South Central Electric 226

1 program on 1/25/13 at Gurdon Primary for South Central Electric 320

1 program on 1/25/13 at Nevada Elementary for South Central Electric 246

2 programs on 1/28/13 at Greene County Tech Primary for Craighead 930

1 program on 1/29/13 at Calvary Baptist School for Arkansas Valley Electric 25

1 program on 1/29/13 at Keystone Montessori for Arkansas Valley Electric 15

1 program on 1/30/13 at Camden Fairview Kindergarten for Ouachita Electric 515

1 program on 1/30/13 at Victory Christian School for Ouachita Electric 44

2 programs on 2/18/13 at Harp Elementary in Springdale for Ozarks Electric 703

1 program on 2/18/13 at Monitor Elementary in Springdale for Ozarks Electric 828

1 program on 2/18/13 at Shiloh Christian in Springdale for Ozarks Electric 365

1 program on 2/1 9/13 at Lincoln Elementary in Lincoln for Ozarks Electric 590

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1 program on 2/19/13 at Asbell Elementary in Springdale for Ozarks Electric 455

1 program on 2/20/13 at Turnbow Elementary in Springdale for Ozarks Electric 696

1 program on 2/20/13 at Walker Elementary in Springdale for Ozarks Electric 5851 program on 2/20/13 at Owl Creek Elementary in Fayetteville for OzarksElectric 618

1 program on 3/6/13 at Oark Elementary for Arkansas Valley Electric 90

2 programs on 3/6/13 at Tate Elementary in Van Buren for Arkansas Valley 455

1 program on 3/7/13 at Dover Elementary in Dover for Arkansas Valley 5232 programs on 3/7/13 at Waldron Elementary for Arkansas Valley Electric 7982 programs on 3/11/13 at Sparkman Elementary for Ouachita Electric 1151 program on 3/27/13 at Portland Elementary for Ashley Chicot Electric 2031 program on 3/27/13 at Eudora Christian School for Ashley Chicot Electric 451 program on 3/28/13 at Paron Elementary for First Electric 952 programs on 4/8/13 at Green County Tech Primary for Craighead Electric 9212 programs on 4/8/13 at Blessed Sacrament for Craighead Electric 1202 programs on 4/8/13 at Robinson Elementary for First Electric 235

2 programs on 4/22/13 at Springhill Elementary for SWREA 2681 program on 4/22/13 at Lewisville School for SWREA 427

1 program on 4/23/13 at Bradley Elementary for SWREA 2261 program on 4/23/13 at Taylor Elementary for SWREA 191

1 program on 4/24/13 at De Queen Elementary for SWREA 2372 programs on 4/24/13 at Garrett Memorial School for SWREA 197

2 programs on 4/25/13 at Foreman Elementary for SWREA 323

1 program on 4/25/13 at Horatio Elementary for SWREA 488

1 program on 4/26/13 at Saratoga Elementary for SWREA 110

2 programs on 4/26/13 at Mineral Springs Elementary for SWREA 2202 programs on 4/29/13 at Trice Elementary for SWREA 561

1 program on 4/29/13 at Locksburg School for SWREA 122

6 programs on 4/30/13 at Nashville Middle School for SWREA 450

1 program on 5/1/13 at Union Elementary for SWREA 3052 programs on 5/1/13 at Fouke Elementary School for SWREA 600

5 programs on 5/2/13 at Genoa Elementary for SWREA 4251 program on 5/3/13 at Trinity Christian for SWREA 150

1 program on 5/3/13 at Fairview Elementary for SWREA 520

1 program on 5/6/13 at Blue Eye Elementary for Carroll Electric 250

1 program on 5/6/13 at Cassville Elementary for Carroll Electric 4301 program on 5/7/13 at Berryville Elementary for Carroll Electric 300

1 program on 5/7/13 at Eagle Heights Elementary for Carroll Electric 252

2 programs on 5/8/13 at Russell Jones Elementary for Carroll Electric 4722 programs on 5/8/13 at Gravette Elementary for Carroll Electric 460

1 program on 5/9/13 at Southside Elementary for Carroll Electric 4001 program on 5/9/13 at Grace Hill Elementary for Carroll Electric 530

2 programs on 5/10/13 at Lingle Middle School for Carroll Electric 320

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3 programs on 5/10/13 at Glen Duffy Elementary for Carroll Electric 4541 program on 5/14/13 at Hackler Elementary for North Arkansas Electric 3001 program on 5/16/13 at Murrell Taylor Elementary for First Electric 2561 program on 5/16/13 at Stagecoach Elementary for First Electric 5591 program for Ozarks Electric Chamber Business After hours 751 program on 8/9/13 for Washington County Teacher Expo for Ozarks Electric 2601 program on 8/14/13 for Springdale Chamber Teacher Expo for OzarksElectric 15251 program on 8/16/13 for Fayetteville Chamber Teacher Expo for OzarksElectric 8251 program on 8/26/13 at BIC West Elementary for Craighead Electric 2681 program on 8/26/13 at Concordia Christian School for Craighead Electric 651 program on 8/27/13 at Nettleton Intermediate for Craighead Electric 4153 programs on 8/27/13 at Fox Meadow Intermediate for Craighead Electric 3601 program on 8/28/13 at Ridgefield Christian for Craighead Electric 1601 program on 8/28/13 at BIC East for Craighead Electric 2752 programs on 8/29/13 at Harrisburg Elementary for Craighead Electric 4091 program on 8/29/13 at Cedar Park Elementary for Craighead Electric 7422 programs on 8/30/13 at Brookland Elementary for Craighead Electric 9672 programs on 8/30/13 at University Heights Elementary for Craighead Electric 4612 programs on 9/3/13 at Academics Plus Charter for First Electric 3372 programs on 9/3/13 at Baseline Elementary for First Electric 2972 programs on 9/5/13 at Gosnell for Mississippi County Electric 7932 programs on 9/6/13 at Magnet Cove for Arkansas Electric 3821 program on 9/6/13 at Poyen Elementary for First Electric 3132 programs on 9/8/13 at Kilpatrick Elementary for SWREA 4412 programs on 9/9/13 at Stewart Elementary for Woodruff Electric 6061 program on 9/9/13 at Marvell Elementary for Woodruff Electric 2901 program on 9/11/13 at Pocahontas Rotary Club for Clay County Electric 451 program on 9/11/13 at Hillcrest Elementary in Lynn for Craighead Electric 2851 program on 9/16/13 at Cossatot River Elementary for Rich Mountain Electric 2751 program on 9/17/13 at Avondale Elementary for Craighead Electric 7822 programs on 9/18/13 at Rural Special School for Petit Jean Electric 144

3 programs on 9/19/13 at Nashville Elementary for SWREA $635 4552 programs on 9/20/13 at Ward Central Elementary for First Electric 6631 program on 9/20/13 at Murrell Taylor Elementary for First Electric 1502 programs on 9/23/13 at Riverview Kensett Elementary for First Electric 4272 programs on 9/24/13 at Lake Hamilton Intermediate for First Electric 6281 program on 9/25/13 at Prairie Grove Elementary for Ozarks Electric 4191 program on 9/25/13 at West Fork Elementary for Ozarks Electric 4032 programs on 9/26/13 at George Elementary for Ozarks Electric 7031 program on 9/26/13 at TG Smith Elementary for Ozarks Electric 606

3 programs on 9/27/13 at Butterfield Coach Elementary for Ozarks Electric 558

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

1 program on 9/27/13 at Springdale Kiwanis for Ozarks Electric 67

1 program on 9/30/13 at Lavaca Elementary for Arkansas Valley Electric 400

2 programs on 10/1/13 at Ozark Kindergarten for Arkansas Valley Electric 1101 program on 10/2/13 at Parson Hill Elementary for Ozarks Electric 6201 program on 10/2/13 at Lee Elementary for Ozarks Electric 460

2 programs on 10/7/13 at Smackover Elementary for Ouachita Electric 5431 program on 10/8/13 at Phillips County Farm Day for Woodruff Electric 2201 program on 10/9/13 at Bale Elementary in Little Rock for First Electric 3842 programs on 10/10/13 at Manila Elementary for Mississippi County Electric 4361 program on 10/11/13 at Franklin Elementary in Little Rock for First Electric 3551 program on 10/11/13 at Our Lady of Fatima School in Benton for FirstElectric 1352 programs on 10/14/13 at Beebe Early Childhood for First Electric 5621 program on 10/14/13 at Coopaloosa in Little Rock for AECC 351 program on 10/15/13 at Lawson Elementary in Little Rock for First Electric 3191 program on 10/16/13 at England Elementary for First Electric 4282 programs on 10/17/13 at Collegeville Elementary for First Electric 5622 programs on 10/17/13 at Bethel Middle School for First Electric 7841 program on 10/28/13 at Cave City Elementary for North Arkansas Electric 5011 program on 10/28/13 at Highland Early Childhood Center for North Arkansas 251 program on 10/28/13 at Highland Headstart for North Arkansas 201 program on 10/29/13 at Covenant Keepers Charter School for First Electric 1001 program on 10/29/13 at Landmark Elementary for First Electric 3321 program on 10/30/13 at Amboy Elementary in NLR for First Electric 375

1 program on 10/30/13 at Oakbrooke Elementary in NLR for First Electric 5571 program on 10/31/13 at Northside Elementary in Cabot for First Electric 454

1 program on 10/30/13 at Boone Park Elementary in NLR for First Electric 3912 programs on 11/1/13 at Hartford Elementary for Arkansas Valley Electric 119

1 program on 11/11/13 at Leslie Elementary for Petit Jean Electric 1311 program on 11/11/13 at Marshall Elementary for Petit Jean Electric 460

1 program on 11/12/13 at Delight Elementary for South Central Electric 651 program on 11/12/13 at Manchester Community Supper for South Central 27

2 programs on 11/12/13 at Murfreesboro Elementary for South Central 298

1 program on 11/18/13 at Kingston Elementary for Carroll Electric 181

1 program on 11/19/13 at Reagan Elementary for Carroll Electric 4982 programs on 11/19/13 at Lowell Elementary for Carroll Electric 5342 programs on 11/20/13 at Alpena Elementary for Carroll Electric 352

1 program on 11/20/13 at Forest Heights Elementary for Carroll Electric 3882 programs on 11/21/13 at Willow Brook Elementary for Carroll Electric 8002 programs on 11/21/13 at Watson Primary for Carroll Electric 5002 programs on 11/22/13 at Elm Tree Elementary for Carroll Electric 646

1 program on 11/22/13 at Gentry Elementary for Carroll Electric 3362 programs on 11/25/13 at Westside Elementary in Searcy for First Electric 615

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1 program on 1212/13 at Mayflower Elementary for First Electric 171

1 program on 12/3/13 at Central Elementary for South Central Electric 319

1 program on 12/3/13 at Perritt Elementary for South Central Electric 423

1 program on 12/4/13 at Centerpoint Elementary for South Central Electric 368

1 program on 12/4/13 at Bismarck Elementary for South Central Electric 406

1 program on 12/10/13 at Employee Christmas Party for First Electric 55

1 program on 12/12/13 at Employee Christmas Party for Clay County Electric 200

1 program on 12/13/13 at Employee Christmas Party for South Central Electric 65

1 program on 12/14/13 at Employee Christmas Party for SWREA 1501 program on 12/16/13 at Melbourne Early Childhood for North ArkansasElectric 231 program on 12/16/13 at Brockwell Early Childhood for North ArkansasElectric 16

1 program on 12/16/13 at Viola Early Childhood for North Arkansas Electric 20

1 program on 12/16/13 at Calico Rock Headstart for North Arkansas Electric 23

1 program on 12/16/13 at Salem Early Childhood for North Arkansas Electric 21

2 programs on 12/18/13 at Rose Bud Elementary for First Electric 469

1 program on 12/19/13 at Gillett Elementary for North Arkansas Electric 95Total 60857

Energy Efficient Home Makeover Project

About the program

ABC formerly aired an exciting reality show called “Extreme Makeover Home Edition.” It was

race against time on a whole-home improvement project that would ordinarily take months

to achieve. Teams of designers, along with hundreds of workmen and neighbors, had just

seven days to completely renovate an entire house, including every single room, the

exterior and landscaping for a deserving family nominated by friends and family. Many of

the home makeover recipients had experienced catastrophic loss due to natural disasters or

face some personal challenge.

AECC customized a similar format and created the “Electric Cooperatives of Arkansas Energy

Efficiency Makeover” project. ECA members with all electric homes and who were in good

standing with their local electric cooperative are qualified to submit an application. Print,

radios and television advertisements are used to promote the contest. In 2013, print ads

were placed in the Arkansas Living magazine, and a thirty-second radio advertisement with

the makeover contest details was aired over statewide radio networks.

Applicants were required to complete an on-line for printed entry form listing general

information about the home, each energy component within their dwelling, then attach a

copy of their electric bill and a photograph of their home.

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2013 marked the sixth year for this successful educational project. Approximately 3,000

applications were received from May-July. Finalists were chosen from each of the 17

distribution cooperatives. The field was narrowed down to three remaining applicants from

a comprehensive and objective selection process. The three semi-finalists received a

thorough energy audit of their homes and the winner was chosen from Arkansas Valley

Electric Cooperative.

The 2013, makeover project was a huge success and was featured in the September and

October editions of Arkansas Living magazine.

The educational aspect was phenomenal and the earned media coverage exceeded our

expectation. AECC continues to receive earned media from all makeover projects.

Civic, service clubs and homebuilder’s associations continue to request makeover project

presentations.

AECC proposes to continue this successful program in 2014. A similar work plan will

incorporate retrofitting the home while implementing energy saving components and

measures.

Details including the application, television spots, print ads and more can be reviewed at:

http://www.aecc.com/energy-efficiency/energy-efficiency-makeover/

Performance Details from the 2013 Makeover Project

The 2013, makeover project was a 45 year old 1,800 square foot FHA ranch-style dwelling.

The home had an old inefficient outdoor package HVAC unit. The thermal barrier was in

poor condition to non-existent. The windows were in extremely poor condition and the duct

supply and return system had significant leakage to outside. The measured air-infiltration

tested near 70%. Electric bills were averaging $350 and much higher during seasonal

summer and winter months. AND...the home heating system was supplemented electric

space heaters.

The makeover consisted of a complete air-infiltration reduction package, insulation, new

energy-efficient windows, Energy Star appliances, geothermal heat pump and a high

efficiency heat pump water heater. The combination of components and measures

transformed the house into an energy efficiency marvel.

The comfort level of the home improved dramatically and the HVAC system is averaging an

operating cost of $1.50 daily. The water heater is averaging $.70 daily. After the makeover,

the homeowner’s average electric bill was reduced by forty-five percent. Plus, the humidity

levels are averaging a comfortable 45-50 percent.

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

The 2013 Makeover

The 2013 winner was located south of Ft Smith. Qualified AECC and distribution cooperative

personnel diagnosed the home and recommend applicable energy components and

measures.

A blower door test was administered for pre and post-analysis purposes. The pre-makeover

air-infiltration tested at .70 ACH. Post-makeover blower-door test revealed a forty-three

percent reduction of .40 ACH.

Infrared thermal imaging technology was implemented by trained thermographers during

the pre- and post analysis.

Energy Components and Measures

The home was built in the early 1980’s and consisted of little or no energy-efficient

characteristics. Thus, the following energy-efficient components and measures were

implemented:

1. Insulated the roof decking within the attic with bio-based open-cell foam. Also foamed

the gable ends.

2. Replace the windows with Low-E and U-value vinyl framed units.

3. Replaced old appliances with Energy Star units (Range, refrigerator, freezer,

dishwasher, washer & dryer)

4. Installed Water Furnace Envision Geothermal ultra-efficient heat pump.

5. Installed high-efficiency G.E. hybrid water heater.

6. Converted lighting to CFL.

7. Repaired all storm doors and weather stripping.

8. Caulked and seal all accessible areas of air infiltration.

9. Caulked and seal inside building envelope.

10. Installed foam gaskets around all light switches and outlets.

11. Repaired fireplace flue.

Performance is still being monitored. Currently, the kwh consumption is averaging 50%

lower following the makeover improvements.

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Project Budget

2013 EEMO Expenses & Value

Name Description Expenditure Value

Rood HVAC Water Furnace Geo Installation $3,254.00 $3,254.00

GA Services Geothermal Loop Installation $3,531.00 $3,531.00Water FurnaceInternational Envision Series V Geothermal $0 $12,000.00

General Electric Energy Star Appliances $3,274.50 $7,046.62GeoSpring Hybrid Water

General Electric Heater $600.00 $900.00

BPSi Foam Insulators Attic & Floor Insulation $7,324.00 $7,324.00

Waste Management Port-a-potty $200.00 $200.00

Waste Management 20-ton roll-off dumpster $685.00 $685.00

Lowes, Home Depot Bldg mtls, caulk, sealants, etc $5,809.66 $5,809.66Energy Star Replacement

WeatherBarr Windows Windows $ 0 $5,000.00

Electric Fireplaces Direct Electric Fireplace $699.00 $699.00

Shutters Direct Shutters for New Windows $380.90 $380.90

Sharum’s Landscape Landscape $552.64 $552.64

AAA Rental & Sales Concrete for New Sidewalk $245.84 $245.84

Wholesale Electric &Sylvania LED & CFL Bulbs $0 $500.00

Total $26,556.54 $48,128.66

Donated Materials for Makeover:

• Water Furnace-Envision geothermal heat pump

• WeatherBarr energy efficient windows

• LED and CLF’s from Wholesale Electric Supply

Energy Efficiency Educational Trailer

In 2013, AECC purchased a 24-foot trailer for the purpose of developing a mobile, energy

efficiency educational medium. The trailer exterior creative matches the Electric

Cooperatives of Arkansas brand. The interior creative and content parallels the “Building

Guidelines for Energy Efficiency” booklet. (Exhibit 9)

Displays within the trailer address:

• Department of Energy-Energy Consumption pie chart by category

• HVAC and Geothermal technology

• High efficiency water heating and General Electric GeoSpring Hybrid water heaters

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

• National Fenestration Rating Council and Energy Star window requirements

• Insulation products and performance demonstrator

• LED, CFL and incandescent lighting demonstrator

• Weatherization details and information

• 48” monitor with looping video addressing major components and measures from

the “Building Guidelines for Energy Efficiency” booklet

Public Service Commission Docket 06-004-R

In Order No. 12 issued in Docket No. 06-004-R, the Arkansas Public Service Commission

(the “Commission”) called for utilities to take actions jointly with the Arkansas Economic

Development Commission-Energy Office (the “AEO”) to design, construct, and fund a

statewide education program that has a consistent message promoting the efficient use

of electricity and natural gas.

Pursuant to this action, the AEO and the participating utilities (collectively, the “Parties”)

entered into a Memorandum of Understanding (the “First MOU”), which set forth the

elements of a statewide education program that was named ENERGY EFFICIENCY

ARKANSAS (“EEA”). The EEA’s purpose is to communicate and promote fuel neutral,

cost effective energy efficiency information and programs. The Parties agreed that the

EEA would be funded by the participating utilities and administered by the AEO.

The Parties jointly filed the first MOU for the Commission’s approval on July 2, 2007, in

Docket No. 07-083-TF. The EEA Program proposed in the first MOU had programs and

associated activities based on a total proposed budget of approximately $1.2 million.

On September 19, 2007, the Commission issued Order No. 4 in Docket No. 07-083-TF,

which directed the Parties to revise and refile the EEA Program plan with the

Commission based on a total budget of $2.4 million. Consequently, the Parties entered

into an amended MOU, which was approved by the Commission in Order No. 5, in

Docket No. 07-083-TF, on November 16, 2007.

AECC’s contribution to the EEA program:

• January 1, 2009 through June 30, 2010 was $246,784.

• The prorated amount through June 2010 was $82,261

• Contribution for July 1, through December 31, 2010, was $ 95,605.

• AECC’s contribution in 2010 was $177,866.

• AECC’s contribution in 2011 was $112,463.

• AECC’s contribution in 2012 was $139,215.20.

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

• AECC’s contribution in 2013 was $98,583 in 2013

AECC’s contribution to the Frontier Deemed Savings report in 2013 was $22,975.

2013 Energy Efficiency Expenditures

Name Expenditure

AECC Web Maintenance for EE $6,000.00Apogee Online Energy Suite/Calculators $37,900.00Doug Rye Consulting Services $70,168.00Arkansas Living EE & Makeover Print Advertisement $112,335.002013 Makeover/Promotional Ideas $4,538.002013 Makeover Project Expenses $26,557.00General EE Ads, Makeover Creative and Placement, $201,924.91Calendars, Misc EE Advertising/Education $114,721.20Commercial & Industrial Energy Audits $21,113.00Contribution to EEA Program-AR Energy Office $98,358.03Deemed Savings Report Contribution/Frontier $22,975.00FLIR Training & Certification $17,000.00Arkansas HVACR $500.00Rock River/Roby Brock/Talk Business/EE Ad $12,000.00Safety & The Magic of Energy Efficiency Shows $84,390.00Energy Efficiency Educational Trailer $22,000.00

Total Investment $852,480.14

AECC’s Demand Response

The Electric Cooperatives of Arkansas, consisting of Arkansas Electric Cooperative

Corporation (“AECC”) and its seventeen member cooperatives’, have been the most

aggressive and successful utility system in the nation with regard to offering and

implementing demand response programs.

The Electric Cooperatives’ success in demand response has been achieved through many

years of steady effort. In 1978, certain member cooperatives began using clock timer

I Arkansas Valley Electric Cooperative Corporation; Ashley-Chicot Electric Cooperative, Incorporated; C&LElectric Cooperative Corporation; Carroll Electric Cooperative Corporation; Clay County Electric CooperativeCorporation; Craighead Electric Cooperative Corporation; Farmers Electric Cooperative Corporation; First ElectricCooperative Corporation; Mississippi County Electric Cooperative, Inc.; North Arkansas Electric Cooperative,Incorporated; Ouachita Electric Cooperative Corporation; Ozarks Electric Cooperative Corporation; Petit JeanElectric Cooperative Corporation; Rich Mountain Electric Cooperative, Incorporated; South Central ArkansasElectric Cooperative, Incorporated; Southwest Arkansas Electric Cooperative Corporation; and Woodruff ElectricCooperative Corporation

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

The Electric Cooperatives’ success in demand response has been achieved through many

years of steady effort. In 1978, certain member cooperatives began using clock timer

switches to control water heaters and irrigations loads. Clock switches were eventually

replaced by radio-controlled load switches. As demand response became more prevalent, a

statewide System Control and Data Acquisition (“SCADA”) system was installed to provide

the Electric Cooperatives with more sophisticated and timely load data. The receipt of

virtually instantaneous data allowed the Electric Cooperatives to more surgically direct their

demand response efforts.

The Electric Cooperatives continue to maintain their state-of-the-art approach to demand

response by using the Internet to directly provide participating commercial and industrial

(“C&I”) retail consumers with current, minute-by-minute, AECC load data. This data allows

participating C&l consumers to better choose how to operate their businesses during peak

summer periods.

To encourage demand response, the Electric Cooperatives have maintained rates and

charges that closely adhere to their cost of service. These rates and charges provide the

economic incentives for retail consumers to voluntarily participate in demand response.

Perhaps the SPP Report best summarized the Electric Cooperatives’ approach when it

stated: “The very high penetration levels of demand response in Arkansas cooperatives can

be traced to three factors: (i) long-term stability in the type of price signals sent; and (ii)

sufficient bill savings potential to gain active customer participation and interest; and (iii)

avoiding over-payment of incentives, so there is sufficient savings for participants, non

participants, and utility management.”

A complete report is attached.

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

I

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

•. L -

4RK4,/RURtJL

4

February,. 1963• •‘

Arkansas Valley Edition

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Insulatefor

Comfort

Why InaulateThe purpose of h- me issulsti a is to

provide resistance to the flow of heat —

whether it’. hent .‘-vp fr ma h Is,

the winter or enterig the h-c in thesummer. Fuel stivingo of around one

third can be obtained In both nunmee andwinter in a properly ln,slotod home.

Smaller heating and eooiing seatemocan be inotulled In an insulated hun,e bemuse thrre is leer heat Ions in the winterand l,se heat gals In the nommee. Smallercooling syotems ran mean a large savingsin th. initial equipment investment.

Maximum year around comfort eon heobtained in your home only If it Is insulated.

Boon temperature controls ran be main

I — ‘—tIz

--‘- —“

tainted In an Insulated house. Cold floursand chilly droft.s ace eitminsted with enadequate conditioning system and insulation.

“Soostiag’ or no,,dessntion en thewalls can be reduced to a minimum bythe use of insulation and proper ee,stitation. Insulated walls are much warmeris winter and cooler in summer and there

in less temperature diffnrenre between theInside wall surface and the room temperature. For complete control nf condensation, a moisture arrlec on the consultioned side of the wall to nenensary.

Typea of InsulationInsolation I a nobvlssoenf material

used to slow down the transfer of beat.Burl, materials are usually light weightand are available in various forms—laos.

Pag. 4

hlt.e.) -‘—-- .ul’

fill material, baits, blankets ar rigid.The loose fill type insulation Is most

commonly used to Insulate buildings already constructed. FL Ia usually blonen Intothe attic u°d sometimes into side walls.

When used in sIde wails, careful attentionmust be given to fill all spaces and anialature barrier should be provided onthe inside wall. tIn moisture barrier wasoat installed when the house we’, built,It may be best to leave tho seallnuninna’bLed or use a vapor proof interIor paint.

The Issue fill type lisoutati a ne d- tobe carefully installed to eliminate as muchacttlrrovnt as possible. If the material Iaproperly blown into void spaces, settlement will be neglIgible,

The rommns materials, used for loosefill Insulation are gluxn wool, expandedvermlculits. treated stood shavings (fireresistant I, and loose mineral wool. Allare good insnslat.ora in an editing boos,or far attic Installation, They do not provide a moistun barrier and should not beInstalled in wall. if a hars’ier is not pro-sided.

The b.tt or blanket type Insolation is,norsiaUy used daring initial construction,

rMQIfTURE

BATTORBLANKET

The baits or blankets can be fitted inbetween the studs or ceilings end floorjuista to insulate the side walls, ceilingsand floors and aectirely fastened In placeby stapling the paper tab along the insideface of the atud or joint. Thin eliminatesasp nhi.fting or settlement, Both baitsand rolls are avaIlable to I it bntweets a12”, 16” or 24” joist or stud spacing.

The insulation baits or blankets areusually held together by an Imperviousasphalt impregnated paper an one sideand either a permeable paper or en paperas the other side. This paper caserlngacts an a moisture ban-ice. Beet andblanket lnsnlallvv with reflective covering an one or both uorfacrs is ulco available. If there is a moisture harrIer on oneaide of the batt or blonhct, It should hrplaced 000t to the Interior side of the wall.Cure vlsauld be taken to see thut thin bar.rice glees a complete seal and that allholes and tears are patched.

You rae purchase hatt or blanket insulation made 1mm mioerat wool, glasswool, and rotten or cellulose fiber. Theyare aoaitable in 1”, its”, 2”. a’. 4”, and6” thichnnnnan. You should almayn checkto determine “exactly” how many inches,of Insolation you are buying.

TIre rigid type insulutiov. cowrnonly es(err,-d to os insulation h0or-is, hw manyuses. Its rigidity and strev1’th have ad’vantages which tSe other types of Insulation do not have, Scn,r of the rigid typeinsulation boards are ua.d on the outsideof the shade lv plure ef wood sheathing orinerde of the otudu in place of planter.

Because of its rigidity, insolation board

Is m en dcu-e and I ellen on a aninsulator that, most I, it or blenkcttypes. It moot not be s,seassncd th.st because -it. homa Is con, ‘.r,cs,’d wIth In-ula.i- g it thing or an ia’.sl.,rine boardI ten c tin t It lv tally is°’ tinted. The

RI6ID 1N(JL/)TIOfYriiid hoards ‘is-ill I- - b-.t II st , ‘

you ti,s’ umaunt of eroteollon ngalnat heatlean and gain that in needed.

Other types of rigid In I P a orork, cli tar gin - and foamed plestiz.

Tb Se are good Insulation macmain, hotmay be m re expen.ive a compared to aboo’ fit or bait and blanket fur the ameamount of lnnclatlnn These type iasalaii s are commonly umed to its. .lateperimeter foundation walls, ebb ft.- enend similar areas where lsattu or blanketsace not practical.

A Moisture Harder is NeededA moisture barrier is an e,sseutia,1 pact

of the Insulutisa aystem. The reason forthis can be explained by observing thecondensation on the aides of a glass alicewater in a warso room. The moisture thatcondenses en the glass Iv preaent in theair in vnrylng amounts at all tIme,,, and Itneeds only a cold aur!ace on which to condense, Fl the walls of a home ore nat insulated, lila pruhahle that they will be.rumor sufficiently cold doting the wioterto oondensr this moE tare at none pumntits the wall producIng a damp, clammy or“sweatIng” wall

When walls are insulated, the asidesurfaces are protected ago, .t bet I

oItInsuIation”—.’VaorBatrier ‘

antI are kept warm so there Is an culdsurface on which moisture can condense,The mnist ure vupsr then peseteates thewall and ss’orko through all warm layersuntil it strikes something raid which inmost eases is the sheathing or siding ofthe building. Condreaoties occurs. Theresult of this “ia-the-wall condensation”is rotting of wood, issstatio,s deterIoration, point blisters, and point peeling usthe exterior wall, These problems causedfrom rundeesselon can he stopped by aproperly installed moistore barrier.

Most batt and bbonhe tineolntisn” havean interior surface of water lnmpertne.slmlrmaterial that blacks the moIsture vaporfrom penetrating iii. wall. Installing sucha bureier in ass calming hoc-me in difficult.Sometimes one or two coats nf aluminumor vapor proof latex paint on the intonerwall surface con serve an a barrier.

Ii is oft-n a good practire to rover shestudy from the ceiling in the floor with 4mu plastIc, after the batt Innolation isluntalled and before the dry isolde wall is

, 5n

5.’-,

-. d Th -I . . layer forms a tightmoisture orrbor scaling all ceuckn andteen is the paper moints,ee barrier on theinsolation heFts, Tears and crocks -,: thepnpnr m i-turn bars-i- r are diffinu.t toan id while iostalli .g batt or blanket typeinsulation

When to InsulateThe bent aad leant expensive time to

isolate is during initial eon tructbxn.There in a limit to matrriolm. that can besatisfactorily used In, old rvnctructionFor Instance, It Is Impossible to installhaLt insolation i,,to an cuiot.ing w,,ll without removing the interior fir, h material.“Blown ix” insulation could work if amoisture barrier is previded. However, mnmost cases, a moisture barrier does oatexist and ‘blown-In” insulation withoutsome type of moisture barrier could coonsseriuuu moIsture problems, Either methodcould lie very expensive. It is slvo drift-cult to insulate orsunsl heating duct.’,,plumbing, windows, and doors in, it rsi-ttng wall,

If you are t’oildieg a h,,,m,r, thn beattime to inuutata in NOW, Ilbo not consolesplsn to insulate later,

Where to InsulateTo determine the location of ‘he osu

tattoo, imagine the Iauulntioo usa blanketsurroundIng the living area at th, borne,Thin includes all areas test as-S to beheated in the winter and rusted In thesummer. This means DiaL aide walls, roilings, and floors alsanld be Insulated

The best rule iota always keep the insulation directly between you and the areathat is not to be heated or cooled. Ito-member the windows ahould hose Isusula.lion in the farm of weather stripping,dvublo glazing, or storm

After the rod of the ins.olotinn intaehd to the plate, staple the insul.tlo,sort along lb. sides of the Joists Be noire

to rloseb bolt hatla or hlrerbeto ot jointsaud ... 1.1 ..o...ou or Lors InI. urrire where ponuible. Install finishedcoiiing in usual manner.

lithe ceiling is olrrsdy in plo. battn

-/—\ 0 LrAPi.ED TOsr Ot OF 30

re—i C- “°

CCII. NO

ir. t.s s be lad I othc

P .‘ h:ölhnro ist,,rrr down (tosear.i th fi bed neilag). Flare tha Instil a as p as

pooible sstd a .g to tha Pl Ice’ithort blocking Ia rear to. Do notcompact the !rs-.datiFI.OOR INSULATION

Perimeter Io.ol.ti- ii — m I Ia 1 ascopes from ro crete si Ia 11 a° width ootsidc edges. Th Ia. .11 ran be

—SlAth

‘“uGRteEL45ANDFlu.

I IlRC4 RIOIOINaULATIOR

redo: ed by ag a rigid Insulation orror,ndthe ir Ide .-,-. of th- I Ia floor oral- ngtb I’ ide of lhr f:,o,rdai-n wall. R.dl r,ladrg board 0r foajis plastic in commonly o’nai fr this type .rppii r.drn It

in-p alert to r.-. rigid Ire nrle’:51 saul n ob b as irur’-. A ç.ood

‘err orrier ( .ro.rl!y pl.. hOI.e p1.-rd Cd 0 tO. s. b Ii r to. p lbor--or- If i Our fr-isO re--ruthroagh the conrrete.

wseo,i.MO 51001

O.—) cel.t.gCrpops

a a

—7I.AS_TICMOISTUREaAaa,ea

4 Lanerot.).

WOOD FRAMED FLOORSWhen installing Insulation In the floor

the moisture barrier Ia: uld be fare up inall roll Ii: :tirrns eneept who.-. bor-irr I.

- d lo plo-c of the b-l og pape beDoe.--- h.. 1 fIr .r .r ud ‘r rh. d ft or. tfC -- 1 .r. b. : ‘: i pieced b: . lIartwo L..-r thr- 01.- m 0.0.0 r.rro- onOh, I it r p be ours fore door..A furor 0_il plo r I, thor aaed to coverthe _. ad.: the borer

A common pro. oirr. f is. rllirg ins.v. In- hoer Pci. u A to 01.00,.: boor!:

.1 ..o° I S’50 (0

is lard orsonecor Ibo two fI - hI - n.e

- err --ru P s ---:- -or-lyb - ii

fi r jooit with the mel- r.. be-- - f. - ad-- and, -r.d- meahlasb-

-;i.r’’r’-n hi),- 0- barrirr.

p! k I ed : p. . Iii: ba ,‘rrnIb lit’- or hi. ks.Wli. 1- 1 rr.

- I a: plied a- rt or n- boot- f-is’ of the fir r J-’ It

h.dber.rr.dtpvr-rrllystthic ode. or. pr. .0 belt h- -Id be loal.. I- d r. h.. - herr.

‘, srnetE CIRCLE TO•t

/0505 Or OLOOR JOIST

5A155 POASCOC 6000,50Crate

II is always edniouble to control mob—tore by providing ventilation in crawlspare. sod by using a plastic caner laidon the gerundWALL INSULATION

lnoalatioo should hr ir.’telled is all cold.pann within the mall conity. The fno-Ingson belt or blanket insolation should be

lCon00a.d 00 Pen. 141

IOtA). AIKASIIAS. F.bmoey. till

ALMA—Snoddy Fur—iture Co.ASHDOWN—Strange Fun,. Co.AUGUSTA—Waster Auto Star,BEEBE—Powell& Co.BENTON—.McClendan Kdwe. Co.BENTONVIU.B—Burger Motor CompanyBLYTHEVILLE—Halsell & Whit, Fun.BOONEVILLE—Boonevill. Fun. Co.CIA RKSVILLE—Cliii., Furniture Co.CLINTON—EoH Furniture Co.CROSSETT—Holloway Appi. Co.DeWITT—Bills Hardware

DUMAS-.Alton Fanner a.cENGLAND—McClanahen ElecfricEUREKA SPRINGS—Art’s AppliancesFAYEITEVILLE—T00k’a Seovicea, Inc.FOREMAN—Foreman Butane Gas& AppI.FORT SMITH—Arcade Furniture Co.GREEN FOREST—Conard & RomeOHAMBURG—Camp6.ll Equipment Co.HARRISON—Clan & EuFll.HEBER SPRINGS—Enif Furniture Co.HOPE—..1. C Atdiley & Co.JONESBORO—Canners TV & Appi.

KEISER—Hunts Radio & IVLEACHVILLE—Wilsons Radio & TVLONOKE—Gene’s TV & RadioMeGEHEE—H. B. Fras.r & SonMARIANNA—Owens & SfockJey

MARSHALL—Horton Pure. & Appl.MENA—Weobburn’s

MORRILTON—Swain Furn. & Appi.MOUNTAIN HOME—Baxter FurnIture Co.NEWPORT—Auto-Lecfric Inc.OZARK—Jim Varcienran Furniture

PARIS—.Wells Furniture Co.

PERRYVILLE—L B. Good P16g. Co.POCAHONTAS—Baits Equipment Co.PRAIRIE GROVE—Southern Mercantile Co.SALEM—Beniton Lbr. & SupplySEARCY—.Battos’s GarageSILOAM SPRINGS—Hodges-MeKinneySPRINGOALE—Famous Herdaeare Co.STUTTGART—IDhric+y’s Auto ServiceTUCKERMAN—Bruce Horn. BectricWALNUT RIDGE—Lawrence County Imp.WARREN—Warren Contracting Co.WYNNE—Murray Tire & EIecln4c

Pee.

OrOy tOo . Range 011 55 r55

lint gOOn op.. stly S _l try

aiy stOatO post. yo-urstws i

Its, it d ‘o u.s Ire

__-

Only Flair .‘rtttORant. has ioohie5

linus I-he thIn. o.llathe) srd. baa eider

lace. oo r ‘\ n;d.den. Olsen not -_ a..

Delicious any way you look at it ... FLAIR by FrIgidaIreF: roC-..jn 55 - n-t .0 r -Ideliciovs”builtin lo(rk ri,0 So rr-r- Ic ol b riding.Is! ii ar electric range poor rotall quickly and easily. • l3L : - not all, ‘lair coolcs ‘delic : too! om timers to automatic controls to quick heating cookng units, pace-sell ng

0e latest convenience lealores. • Flair by Frigdeire s available in double pornmodels and roomy but compact single-corn models. Prices are surprisingly low. Flair. - - excilog new member of the Frigidaire family of dependable appliaroces, products of General MotorS.

horse 10005445’eaM.n.aaomq.

[:F FIGID,AI:ELE

See These Dealers for the Latest in Frigidaire:

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Whatis a

FarmerA farmer is a paradox—be Is an

overall executive with his borne and hisoffice; a clentiat using fertiliz r attachments; a purchasing agent In anold straw hot a personnel directorwith grease under his fingernails; adiel.tIa with a passion for alfalfa,aminos soc antibi..tics; a productionexpert with a surplus, and a managerbattling a price-coot squeeze.

He moxages more spiW than moat

of the businessmen In town.He likes sunshine, good food State

Fcirs, dinner at noon so lions, hisn’-i:bhoro, his shirt collar unbuttonedand, above all, a good soaking rain inAugust

He In not much for droughts,ditches, througbways, eaperts, weeds,the eight-hour day, grasshoppers orhelping with housework.

Farmers are found In flelds—.-plow

tog up, needing down. rotating from,plantlr.g to, fertilizing with, sprayingfor, and harvesting. Wives help them,little bays follow them, the Agriculture Department confuses them, cityrclsltvts visit them soleosmen detainthem and wait for them, weather candrluy them, but It takes Heaven toatop them.

A farmer in both Faith and Fatalist—he must have faIth to continually

meet the challenges of his capacitIesamid an ever-present possibility thatan A t of God ‘a late spring, an earlyfrost, tornado, flood, drought’ canbring his business ins standstill. Youcan reduce his acreage but y o can’trestrain his ambition.

Might as well put up with him—heis your fond, your c.’mpeti:cr y.:urcust mer, y.ur source of foud, fiberand self-relIant young citizens ‘, helpreplenish your cities. He Is your countryman — a denim-dressed, business-wise fast-growing otst,’nrnan of stature, And when he comes in at noon,having spent the energy of his hopessod dreams, he can be recharged anewwith the magic words: “The market’sup.” (From Copy by Station SOdA,Shenandoah, Iow,v)

‘ neSi c. 525, 451name Peon., 0-I is -154 a-i 3-2 a-tOe —

w,.*ewcslnzn .40man on SALe n. 6.’a..css,s.isss,ip aaia,n.i—m,alineman tie .,.,c .055 item.atn; Is, mabel S. ilfa5551000.19 STOIfltflC. I e 0flat lqe0. r., I is 2 ft 154 —

ALL us Stases .. ..-... C—’&tfl a b-s44., no

Sm‘.0

to 0C•O.s.s s.ao

tOalt 1500 54 .00 iO — en —asset Sen 14.-a .. -? 5 I”fl If5,5.4100 ecs.n.’n.rdCOi. ‘a

as. ,s. n’i so. o,.,, k-Os

;[MQI5TIJREBARRIERrACING

.STAPL.IN GFLANGEPROVIDEDBY CUTTINGAWAYINSULATION

inset stapled on the studs as shown infigssre above. Use plenty of staples, nomsre thor 6’S” apart to sv..d c-pc.When possitrie .vold compressing theInsolation.

When stapling to platen, sills, aedother horinontai framing membem, cutaway the insulation to allow on extra Inchof facing ci a stapling flange. Alwaysturn the moisture barrier toward the in

aide of the boone.Where posaible, batta or blankets should

be eosseprsaaed lighliy and tacked behindelectrical wiring, pipes, and doets. Wherethis is not postrbie, the insulation may be

F v-’:c,t; -. as ,ns,ibir- -blni Sf-n f,n’ ‘ic’ on saith the

insolation in front of it left at.

It•091 5145

Itk lie espraalso

if the moisture harrier in broken nenertly in such areas, it is advisable to coverthe entire area with a four tell plasticoheet bet re installing the fini bed in-tori -r wall,

VentilationATTIC VENTILATION

The attic in your house must be vesiedif the in ulation is to funttion pruperly.It is as imp rtast to proolde ocetilation

the attlc Ic, the a.; . . ‘ . . is theguermer. Do not eliot the neoro In thewinter in so inouiatrd ho,o:e Icuistlonwill keep the best I; lii h one while theopen vents let unwsntesi ci c.f. vaporserape,

It to nece> .ary to provide mure lion enev- ot peri’g. it I;. be-t to plan yrruepe:.i-gs no that croon .e-.tilation wili

The ratio of square C. t of v’ t areais square feet of snsula:od area 7cr-rn-mended Is: one squars foot of net fcc,vent area for each 130 square feet if Coar

apace. See sketches for n,etbode of yentilation (Page 10).CRAWL SPACE VENTILATION

Crawl apace vcvliiotion is as eeeeosacyin the winter as it i’ ic the summer, Disot close all of the vents in the wintes- DoIt i necessary to close part uf the vests

FOUNOATf . -

to avoid pipe freening, close all the ‘ida

except one on the north and west aldenleos’ing all the vents open on th. southand enot side.

The ratio of square feet of vent areato tha square feet of crawl space ores Inon. equate font of net vent area for eachone hundred and fifty square feet of crawlspars.

It is recommended that a ground male.htra neal (normally 4 mit ytastici beplaced over the bare earth to assist Inkeeping the crawl space humidity at alate level.

Amount of Insulation NeededThe purp’:.e of irou:isg I”’ ‘tahoe :c to

provide resistance to lisa flow of hoot—.

the more the renitance the I-c’ heat Ic.The recommended amount of resists’-- Isa boise lam Ceiling—RIO. Wall — R 11,and Floor — R-7. The greater the “5’vail:,- tb, greoter tire insulating valan. In

eta it appli’os’- ‘ more Isolation I,n’- dod thor. th,oe -c comseendetiono listed

Most Inoutalion motrrialo have the“5” number printed on the moisture bar

run SARR14R‘) - -

-. rMOC’LOJ’IOOtier or on the uot,side wrapping of thepockcr;,-. This li” ,,roi,se nd;ca;co thyiovt.nllr:i eesiatane. if instated oecorditrg0r the manufacturer’s recommendal ionsIt hoc token into a - S the thickness,di,. ky, an-i the part of the house InwF,,ch i’ve insulation is to be inatalled. Theessiutance nr “Ii” factor of a gives thick-nasa I. different in the wall thee is theceiling or heseetlo the floor.

A “R” factor of tO ie the ceiling Inapproximately equal to a 6” thIck best ofcotton filter, mineeal wool, glass wool, orwood fiber. Ass “R” fe.vtor of II in thewall is approximately equal to 3%” thickbatt .rf rotton fiber, mineral w..oI, glasswool or wood fiber.

An “5” factor oi 7 is the floor in ap.prosmo’oly equal to a 2” thick baIt ofcotton f,hee, mineral wool, glass woolor wood fiber plus the revistsncs ofsot-mal floor construction,

F,

‘‘ rFl

jMANAGERS RONORED—ti 13, 13mm munson ot Coessli Eleetste become lb. third Aekoo.o,

mab.sj.em,dpmnid.ntoloettythsmbesolCnseseees.

R.c.a.slnomoo.rss, the°- ‘sIC. ‘,aetteuus .r.o’Fo:mersovt,4eispeas,drolof it’s liacvpr’c C i C --- ‘ .

- 6’ tioenoe won emustly coxleadpeordant ol ha S-i- C-, a C C. P.. . . -.----“- of Oosek. fl.cset we. sned963 ‘ xmorsndliuq Boa. by the F - lasi of Commasea.

Insulate for comfort c. ko. Pan. It

ITREES 19

SHRUBS 9sElsie eIse 54 l*5 fr — eases’s ma.d Is sets. is O soot.s..

tN 0.155 teem me — tO 5a P5405121 n,550.a I.a,ad Is met, orl.d

ROSE RUSlIOS - 396 .ck2 e. fi.fl-mo.s. meAL, do a 49 a_I, Wm .4

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APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Electric Cooperatives o Arkansas I Energy Efficiency 2/18/14 10:23 AM

Electric CooperativesofArkansas¼/c Are Arkansas I Employment Opportunities I ,fi4nsas Living Magazine j

Energy EfficiencyWith just a few changes, any home or business can become much more energy efficient. The Electric

Cooperatives of Arkansas are committed to helping customers preserve resources and manage energy

costs. Utilize the following resources to help you save energy, save money and live comfortably.

Smart Energy Resources:• Smart Energy Tips

• Energy Efficiency TV Ft Radio Commercials

• Home Energy Calculator

• Appliance Use Calculator

• Reading Your Meter

• Touchstone Energy Saver Tools

• Geothermal Heating and Cooling

• HomeEnergyLibrary

• Fundamentals of Electricity

• Geothermal Systems

• Power Quality

• Kids Korner

• InteractiveEnergyHome

• Lighting Calculator

• Heat Pump Calculator

• Television CalculatorTips to help control energy consumptionand costs.

Energy Efficiency Brochures

• Energy Efficiency

• Compact Fluorescent Lamps

• Air Source Heat Pumps

• Manufactured Homes

• Marathon Water Heaters

• Geothermal Heat Pumps

Our commitment to providingenvironmentally sound power resources.

http: / /www. aecc .com / energy—efficiency Page 1 of 2

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Electric Cooperatives of Arkansas I Energy Efficiency 2/18/14, 10:23 AM

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APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

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Electric Cooperatives of Arkansas Media, Radio & TV. Spots 2/18/14, 10:25 AM

Electric CooperativesofArkansasWe Are Arkansas

News

tiiii I Employment Opportunis I A’kjnsas LMn Mc::

Television & Radio Commercials

Tips to help controL energy consumptionand costs,

Our commitment to providingenvironmentally sound power resources.

We Are Arkansas TV

• Our Mission

• Member Owned

• The Cooperative Difference

• Arkansas Based

• Energy Efficiency

• Community Involvement

• Renewable Energy

• Future Power Needs

• Member Safety

• Power Restoration

• Proud Member

• Service and Safety

• Energy Issues

2012 Energy Efficiency Home Makeover TV

• Contest Registration

2012 Energy Efficiency Home Makeover Radio

• Contest Registration

Energy Efficiency TV

• “Lighting”

• “Water Heater’

• “Heating & Cooling’

• “Unwanted Air Leaks”

• “Appliances ft Electronics”

Energy Efficiency Radio

• “Smart Energy Tips #1”

• Smart Energy Tips #2”

• “Smart Energy Tips #3”

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2/18/14, 10:26AM

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Welcome to theTM

Home CalculatorLearn More About Your Home’s Energy Use!View useful details about your estimated usage, seasonal factors, and cost-saving recommendations.

The Home Calculator is free and will take less than 10 minutes to complete.

I am interested in viewing or printing a comprehensive report of my energy usage!

Or select a specific question below

Why are my energy costs different from last month or last year?

Where are my energy dollars going?

What are some no-cost or low-cost recommendations for my home to lower myenergy costs?

What are some long-term investments I can make in my home to lower my energycosts?

I’d like to run a custom scenario.

/

__

The Home

Home Calculator© 2014. ALL. RIGHTS RESERVED

Calculator uses your local Weather asd Energy Rates This is only an estimate of your actual energy use

• APOGEE INTERACTIVE. INC. I apegee.net

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Appliance Calculator 2/18/14, 10:26 AM

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Calculatel Print Rusults Reset

Electric Rate: S 0.12 per kWh

Television Show Annual Annual MonthlykWh: 0 Cost: $0 00 Avg: $0 00

Kitchen Show Annual Annual MonthlykWh: 0 Cost: 50 00 Avg: $Q QQ

Refrigerator Show Annual Annual MonthlykWh: 0 Cost: so.oo Avg: $0.00

Utility Room Show Annual Annual MonthlykWh: o Cost: S000 Avg: so oo

Living Room Show Annual Annual MonthlykWh: 0 Cost: $0 00 Avg: $0.00

Bathroom Show Annual Annual MonthlykWh: 0 Cost: 50.00 Avg: $000

Bedroom Show Annual Annual MonthlykWh: o Cost: $0 00 Avg: $0 00

Medical Equip. Show Annual Annual MonthlykWh: 0 Cost: $000 Avq: sooo

Office Show Annual Annual MonthlykWh: o Cost: $000 Avg: $0.00

Heating!Cooling Show Annual Annual MonthlykWh: 0 Cost: so oo Avg: $0.00

Garage Show Annual Annual MonthlykWh: 0 Cost: $0 00 Avg: $0 00

Outdoors Show Annual Annual MonthlykWh: o Cost: $0.00 Avg: 00

Total Annual Annual MonthlykWh: 0 Cost: $0.00 Avg: $0.00

Calctiate Print Results Reset

Note:*Appliances such as Microwaves, VCR’s, and Televisions Continue to use energy when they are turned

off. These “phantom” loads are included in this calculator.

**These appliances are seasonal, therefore annual hours and costs are less than 12 months.

Appliance Energy-Use Calculators can only compute approximate energy-use values. This is due to

varying conditions of climate location, actual versus run watts, “hidden” loads, and use patterns that

change from day-to-day within any given home. Not all appliances actually go “off’ when turned off.These “hidden” loads are appliances that, when turned “off’, still use power (timer, clock, etc.), eventhough they appear to be off or not in use. These “hidden” loads are included where typically applicable.

Home calculator’G 2014. ALL RIGHTS RESERVED

4 A°OGEE INTERACTIVE INC apogee nd

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Reading Your Meter 2/18/14, 10:26 AM

Electric CooperativesofArkansasWe Are Arkansas I Employment Opportunities I Arkansas Living Magazine

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Energy Efficiency

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Tips to help control energy consumptionand costs.

An electric meter will typically have four or five dials on it. The four-dial meter is the most common.The reading for each dial is the last number passed by the pointer. In other words, when the pointer ispositioned between two numbers, record the lower of the two numbers. For example, if the pointer isbetween five and six (regardless of which way the pointer turns), the reading is five. The dials areread and recorded from left to right. The consumption during any interval can be calculated by takingthe difference between the previous reading and the current reading of the dials. If the previousreading was 5,236 kwh, the usage would be 610 kWh.

Example:Previous Reading: 5,236 kWh

Current Reading: 5,846 kwh

2 8

3* 7456

Our commitment to providingenvironmentalLy sound power resources.

Usage during the period: 610 kWh

Note: On a four-dial meter, looking from left to right, the numbers on the first and third dial are in acounter-clockwise arrangement. The pointer on the first and the third dial also moves in a counterclockwise motion. The numbers on the second and fourth dial are arranged in a clockwise arrangementon the dial. The pointer on the second and fourth dial also moves in a clockwise fashion.

The five-dial meter works in the same way. On a five-dial meter, looking from left to right, the first,third and the fifth dial’s numbers are in a clockwise arrangement on the dial. The pointer for the first,third and fifth dial also move clockwise. The second and fourth dials are arranged and move counterclockwise.

http: / /www. aecc .com/en e rgy—effi ci e ncy/ reading—your— meter/ Page 1 of 2

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Reading Your Meter 2/18/14, 10:26 AM

-

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Touchstone Energy Save Tools 2/18/14, 10:26AM

Electric CooperativesofArkansasWe Are Arkansas Home Employment Opportunities I Arksnsas Living Mcj _j‘

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Tips to help control energy consumptionand costs.

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Touchstone Energy Saver Tools

101 Ways to Save Energy‘ Your Touchstone Energy Cooperative has compiled this list of low-cost/no-

cost energy-saving measures to help you better manage your home’s energy

costs.

IEnergy Savings Home TourThere are many things you can do in your home to make it more energy

efficient. Take the Touchstone Energy Home tour to find ways to save energy.

After you’re done with the tour, you can download a copy of Touchstone

I - l - Energy’s popular Home Energy Savings Guide for more energy efficiency tips— I and resources.

IAcLLight Bulb Energy SaverSwitching from regular incandescent light bulbs to compact fluorescents can

help make your home more energy efficient and help save you money. FindLIhL out how much you can save by using the Touchstone Energy Light Bulb

calculator.

Water Heaters Saver

V

Learn which is the best type of water heater to have, and why.

w:. 4...

,

Home Energy Saver Audit. This robust online audit will help you identify the best ways to manage and

4 save energy in your home. The resource quickly calculates home energy use

I - . VI, . 115based on a detailed description of your home, its appliances and geographic

location.Hflh4F I .ERI;5 ALpIT

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Home Energy Savings GuideYou have the power to control your energy costs. This Home Energy Savings

— Guide is a starting point to get you on the way toward better energy

management for your home. In this booklet you’ll find valuable tips designed

to create greater home comfort and improve performance. Learn how to

save energy in all areas of your home. There is a list of additional resources

..located at the end of this booklet.

I

Seal the DealOne of the best and easiest ways for consumers to save on their energy bills

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Touchstone Energy Save Tools 2/18/14, 10:26AM

is to make sure that their home is properly sealed. Hidden cracks andimproper insulation in your home can amount to as much heat loss as havinga a window open all year round. That is why Touchstone has teamed up withENERGY STAR® to bring you ‘Seal the Deal.’ Seal the Deal is a short do-it-yourself video that shows what you can do to seal those small cracks andinsulate your house to reduce your energy bill.

Simple

TipsStopping energy leaks is a lot easier than you think, It doesn’t require a lot oftime or a lot of money. Here are a few tips from your local electriccooperatives...the energy experts.

Commercial Enerey Savings GuideThis guide educates business consumers on ways to implement energyefficient practices.

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Home Energy LibrarySearch

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ContentsExisting HomesNew Home ConstructionOutdoor LivingFAQsIndex

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Existing Homes

MetersFundamentalsBill InfoEnergy AuditsImprovementsHeatingCoolingHeat PumpsBedroomWater HeatingEnvelope - InsulationPower QualityModem LivingKitchensLaundryVentilation

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Fundamentals of Electricity — Fundamentals of Electricity 2/18/14, 10:27 AM

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Fundamentals ofElectricitySearch

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Fundamentals of Electricity

ContentsDeliveryGenerationRates & CalculationsBasicsSafetyCircuitsFAGs

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-.‘. FUNDAMENTALS OF

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GeothermalIntroduction

Seomh

GoDuring the Twentieth Century we saw tremendous advances

Contents in technology and economic well-being around the world— G&!Introduction advances that would have been incomprehensible just a Heat Pump SystemsGeothermal Heat Pump hundred years ago. Now as we enter a new century and a

Reference new millennium, it holds the promise of even greater achievements and challenges. For oureconomic well-being to continue, we need to pay close attention to the effect of technology on theenvironment, and to the wise use of enmgy resources, We’re turning our attention to recycling.

sustainable development, use of renewable energy, and to increasing energy efficiency.

Recent decades have seen the introduction and rapid growth in the use of geothermal heat pumps to

heat and cool buildings, and to heat water. Energy efficiency, environmental benefits, andeffectiveness in heating and cooling are among the reasons for the popuiarity of these systems withconsumers. Other reasons for their popularity with designers, installers, and users are their flexibility,adaptability, and most importantly, economic operation and maintenance.

Electric utilities are finding that geothermal heat pumps create less demand for electricity duringpeak periods, which helps to defer the need to construct new electric generating facilities. In someinstances, utilities are paying rebates or providing design assistance to encourage the use ofgeothermal heat pumps

Geothermal Heat Pump IndoorElectric Generating Plant with Cooling TowerGeothermal ConceptHow does geothermal work?Geothermal Uses

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ContentsPower QualityLight CommorcialllndustrlatResidentialReference File CabinetHeavy Commercial &IndustrialAgricultureFAQs

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Go Some conveniences that we enjoy in our homes today (DVDplayers, DVRs, CD Players, remote controls end homecomputers) seemed like science fiction just 30 years ago. Andwhile they add to our quality of life, they can be frustrating when

you experience problems with electrical service. When there is

a problem, there is a tendency to “blame” the electnc company.But that is rarely the case More often than not, the problemsare caused inside the home

Most power quality problems show a unique set of symptomsthat help identify the problem’s cause and sometimes itslocation. Once you have tied the symptom to a source, you are

well on your way to finding a solution.

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Kids Korner — What’s It All About? 2/18/14, 10:28AM

Energy is an essential part of our daily lives. We use energy to heat and cool our homes, schools and businesses.We use energy far lights and appliances. Energy makes our vehicles go, planes fly, boats sail, and machines run.

All living things need energy too. Plants use the light from the sun to grow. Animals and people eat the plants anduse the energy that was stored. Food is fuel for our bodies’ energy needs like muscle power.

We also use our own bodies to make heat energy. When you have been running or working really hard, your bodyproduces heat energy When you wear clothing like a jacket in the winter, it holds in that heat energy and keeps youwarm.

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Estimate the Annual Savings fromUpgrading Your Heat Pump

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Estimate the Annual Cost of Your Televisions

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Electric Cooperatives of Arkansas I Energy Efficiency I GE Hybrid Water Heaters 2/18/14, 10:29 AM

Electric CooperativesofArkansasVVe Are Arkansas borne I Emoloyment Onoortunities I Arkansas Livino Mnc2ze

Energy Efficiency

GE GeoSpring’ Hybrid Electric Water Heater

The new industry-exclusive GE GeoSpring” Hybrid Electric Water Heater isdesigned to provide the same hot water homeowners are accustomed to, butrequires only about half the energy to produce it. For example, based on thesame standard tank water heater that uses approximately 4,800 kWh per year,the new GE GeoSpring’ Hybrid Water Heater is designed to:

• Consume up to 62% tess energy than a standard electric water heater

• Result in energy savings of $320 per year

*Based on DOE test procedure and comparison of a 50-gallon standard electrictank water heater using 4,881 kwh per year versus the GE heat pump waterheater using 1,856 kwh per year.

How It Works. Click here to learn more about how the GeoSoring “ savesmoney.

The GE GeoSpring’5Hybrid Water Heater combines energy-saving heatingtechnology with traditional electric heating systems used in most standardwater heaters an the market today without sacrificing the amount of hot waterit can deliver.

This hybrid technology is designed to absorb heat in ambient air and transfer itinto the water. Since it requires much less energy to absorb and transfer heatthan it does to generate it - as a standard electric water heater would the GE GeoSpringTM HybridWater Heater provides the same amount of hot water while using less energy.

The GE GeoSpring Hybrid Water Heater features a user-friendly electronic control system that offersboth simplicity and flexibility, giving consumers as much or as little control of operating modes as theylike. Water temperature may be precisely set from 100 to 140 degrees to maximize energy benefitsand comfort.

The unit exceeds the ENERGY STAR® minimum requirement of a 2.0 energy factor (EF) with a 2.35 EFor 235% efficient.

Now available through your local electric cooperative or by calling 1-800-451-8061 between 8:00 a.m.and 5:00 p.m. Central Time.

Additional information and an installation video are available on General Electric’s website:http: / Iwww. eappliances.com/ products/water! heat-pump-water-heater!

Arkansas Energy Office Rebate Information:OUr commitment to providing

resources - www. arkansasenergv. org

Tips to help control energy consumptionand costs.

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Electric Cooperatives of Arkansas Energy Efficiency I GE Hybrid Water Heaters 2/18/14, 10:29 AM

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Electric Cooperatives of Arkansas I Green Power I Why Green Power? 2/18/14, 10:29AM

Electric CooperativesofArkansasWe Are Arkansas Home Employment Oooortunities

IL..

Tips to help control energy consumptionand costs.

Our commitment to providingenvironmentally sound power resources.

Energy Efficiency

Why Green Power?The same reason that our ijarents and grandijarents signed up for electric service approximately 70years ago - To ensure a better way of Life for future generations.

The cost? Well, that depends on the amount a member wants tocontribute. Under the program, a member may purchase 100 kilowatt-hours of green power for $5 or other blocks up to 2,000 kilowatt-hours for5100.

Skeptics may feel that $5 is too much. What if our parents andgrandparents felt that way? Needless to say, we would not enjoy thelifestyle that we, as Arkansans, have come to enjoy. It might surprise youto know that $5 in 1937 equals approximately $72.55 in 2008.

What were the first cooperative members promised by their local electriccooperative? They were promised safe, reliable, reasonably pricedelectricity.

Today, members are still promised safe, reliable, reasonably priced electricity. However, they have theopportunity to assist in increasing the use of renewable energy, which is very costly to develop. TheGreenPower program allows members to further invest in protecting the environment and ensuringthat Arkansas natural resources are preserved.

Was the $5 worth it to our parents and randporents? Are you wil1in to make this type of investmentfor your children and .grandchildren?

Why Green Power?

Frequently Asked Questions

Sign Up

Contact Us

Electric Cooperatives ofArarisa.% Hydropower

Gener.itin Station

click Here to Learn More!

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Electric Cooperatives of Arkansas I Green Power Why Green Power? 2/18/14, 10:29 AM

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A Bright Idea: Energy Efficient Holiday Lighting

LED (light emitting diode) holiday lights are a shining example of the fruits of research and de

velopment efforts to increase electrical energy efficiency. Consider the advantages LEDs have over

traditional incandescent lights:Comparison of Light/Unit Energy

• Efficient — LEDs save up to 98% of the electric- —.LEDC9I___________________

ity that is needed to power conventional painted

_____________________

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IEDM5[_________________• Environmentally friendly— The low electricity -

use of LEDs means less carbon emissions, and .‘ EInc M5 flmanufacturing LEDs is more environmentally

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sten, since LEDs do not have a filament like in

candescent bulbs; electron movement in semi- 000 5.00 1000 15.00

Lumens of Light per Waltconductor chips is what causes illumination.

• Durable— LEDs are encased in hard-to-break plastic versus the more fragile glass of incandescent

lights. Because the LED is electronic, its lifetime is up to 10 years.

• Practical — LEDs come in standard packaging of 25- to 100-bulb strands that can be connected

together to provide a seamless string. The long life of LEDs means that replacing bulbs will be

rare, reducing maintenance.

• Safe — LEDs generate much less heat when they operate so they are cool to the touch, and are less

likely to overload a circuit.

• Attractive features and colors — LEDs come in traditional shapes, sizes, and colors. LED strings

with desired features such as blinking and flickering are also available.

Is it worth paying up to 100 timesmore For power For incandescentholiday fights? The fights shown onthe left in each photo are efficientLEDs and those on the right areconventional incandescent lights.

M5 Minilght Bulbs C7 Candle Flame Bulbs

Copyr g 2007 eor’c o.we eseo’c :nsu!e November 2007

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LED holiday lights are typically a little more expensive to buy than their incandescent counterparts, but they virtually pay for

themselves in the first year’s electricity savings, and thereafter they are the gift that keeps on giving.

• Remember the “Christmas Vacation” movie character Clark Griswold, who lit his house with 25,000 bulbs? His electricity bill

would drop from $2,400 to $50 if he used energy efficient C9 LED bulbs.

• But, everyone can save by using LEDs. The electricity cost to light a holiday tree with LEDs is 13 to 17 cents per season, compared

to 6 to 10 dollars for incandescent lights. Those who put up seasonal outdoor lighting displays realize even greater savings.

Green holidays— the potential savings if all the seasonal minilights were Holiday Tree Electricity Lighting Costto be switched to LEDs:

512

• Electricity costs savings would exceed $250,000,000 — that’s a lot of

toys, turkeys and ties.

• Carbon emissions would be reduced by 400,000 tons per year — that

makes for a cleaner, greener holiday.

Il’Iany cities and organizations across North America are switching to

LEDs for their holiday displays. Some municipalities and utilities provide

incentives for residents to switch as well, making for happier holidays for

bill payers and taxpayers alike. For example:

• Walt Disney World wired Cinderella’s Castle with over 200,000 LEDs,

producing savings of thousands of dollars. With lighting decorations being used year round in many cases, switching to efficient

LEDs becomes even more compelling.

• The Times Square ball that descends every year to ring in the New Year will be fully illuminated by LED lighting. Even though it’s

twice as bright as the old ball, it will use about half the energy.

• The City of Boulder, Colorado is switching to LEDs for its Downtown Pearl Street

Mall. Its citizens can go to a lighting exchange kiosk on the Mall to swap their tradi

tional, working holiday lights for LEDs for $5 each (about half price). The old lights

will be recycled by the city.

• Anaheim’s municipal utility offers gift cards to Home Depot, Starbucks, or Borders

to help rebate the cost of LEDs: $10 cards for 25-150 lights, and $20 cards for more

than 150 lights.

• Efficiency Maine, a program of the Maine Public Utilities Commission, provides

downloadable in-store coupons worth $1.50 per LED string.

• Minnesota Power offers instant in-store rebates of $3.00 for LED holiday lights.

EPRI hopes you enjoy the pleasures of a traditional holiday by using lighting that in

creases efficiency, saves money, and preserves our environment for future generations.

Deck the halls with boughs of holly— and LED lighting.

I Novigant, 2003, March 2006.

2 Based on .39 pound carbon per kWh, America Solar Energy Society

3 Sources USA Today, November 16, 2007, pg. 7D. WCBS News, http://www.wcbsB80.com/pages/1049103.phpS Boulder Daily Camera, November 18, 2007, pg. 128. City of Anaheim,

http://www.onaheim.net/sectioe.asp?id=54 Efficiency Maine, http://www.efficiencymaine.com/. Minnesota Power, http://www.mnpower,com/energystar/special_offers/index.htm

© 2007 Electric Power Research Institute (EPRI), Inc. All rights reserved. Electric Power Research Institute, EPRI, and Together.. Shaping theFuture of Electricity are registered service marks of the Electric Power Research Institute.

Printed on recycled paper in the United States of America

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News Release

Kyle and Alisha Quenga of Fort Smith win $50,000 Energy Efficiency Home Makeover

Little Rock, Ark. — Aug. 8, 2013 — Arkansas Valley Electric Cooperative members Kyle and Alisha Quenga ofFort Smith have won the Sixth Annual Electric Cooperatives of Arkansas $50,000 Energy Efficiency MakeoverContest.

Their 1,500 sq. ft. home, built in 1979, uses more energy than it should on any given day. During a recent energyaudit, electric cooperative energy efficiency experts pinpointed the major causes for Quenga’s high usage leveland extremely uncomfortable home.

“Our diagnostic testing revealed that more than 70 percent of the air volume within the home was leaking to theoutside every minute of each day,” said Bret Curry, manager of residential marketing for the Electric Cooperativesof Arkansas. “We also discovered substandard insulation levels, inefficient windows, dramatic ductwork leakage,an older inefficient heating and cooling system and non-Energy Star appliances. Combine all of thesecircumstances and you have a very uncomfortable home with very high utility bills. The good news is ourmakeover project is a wonderful medium for teaching Arkansans how they can resolve their energy problems,improve the comfort of their homes and lower their utility costs.”

The Energy Efficiency Makeover team and sponsors will begin work on the home immediately. The Quengas willreceive an ultra-efficient Water Furnace geothermal heat pump installed by Rood Heating and Air. High-efficiencywindows will be provided by the Harry G. Barr Company. General Electric will furnish Energy Star appliances anda GeoSpring Hybrid water heater. Building Performance Solutions will install Demilac Sealection 500 expandingfoam in the crawlspace and attic. Once the makeover is complete a post makeover energy audit will be completedto determine the home’s new level of efficiency.

A record 2,800 applications were submitted for the contest. In addition to the grand-prize winner, 16 runners-upwill receive 50-gallon GE Hybrid water heaters.

Winners of 50-gallon GE Hybrid water heaters are:• Vivian Cooley, Ashley-Chicot Electric Cooperative of Hamburg;• Steve On, C & L Electric Cooperative of Star City;• Gregory Bolin, Carroll Electric Cooperative of Berryville;• Sidney McFarlin, Clay County Electric Cooperative of Corning;•

.

.

.

Darcey Norrid, Craighead Electric Cooperative of Jonesboro;Bobby Mitchell, Farmers Electric Cooperative of Newport;Roselyn Ballard, First Electric Cooperative of Jacksonville;Darrin Lloyd, Mississippi County Electric Cooperative of Blytheville;Jerry and Janet Dickerson, North Arkansas Electric Cooperative of Salem;Amanda Clemons, Ouachita Electric Cooperative of Camden;Bill Andrews, Ozarks Electric Cooperative of Fayetteville;Linda Moore, Petit Jean Electric Cooperative of Clinton;Russell and Debbie Welch, Rich Mountain Electric Cooperative of Mena;Damon Williams, South Central Arkansas Electric Cooperative of Arkadelphia;Eva Anderson, Southwest Arkansas Electric Cooperative of Texarkana; and

Electric Cooperativesof Arkansas

• James Heath, Woodruff Electric Cooperative of Forrest City.

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-More-$50,000 Makeover WinnerPage 2

Progress on the winning home can be tracked at www.ECAHomeMakeover.com or the makeover Facebook pageat: http://www.facebook.com/ECAHomeMakeover.

The project’s major sponsors include: Harry G. Barr/WeatherBarr Windows of Fort Smith; General Electric

Appliance and Water Heating divisions; Rood Heating and Air of Russellville; Water Furnace InternationalGeothermal; and BPSI Foam Insulation of Mountain Home.

The Electric Cooperatives of Arkansas comprise 17 electric distribution cooperatives; Arkansas ElectricCooperatives, Inc. (AECI), a Little Rock-based cooperative that provides services to the distribution cooperatives;and Arkansas Electric Cooperative Corp. (AECC), a generation and transmission cooperative. The distributioncooperatives provide electricity to approximately 500,000 homes, farms and businesses in Arkansas andsurrounding states.

For additional information, contact:Rob Roedel, Electric Cooperatives of Arkansas, 501 .570.2296 or [email protected]

www.ecark.om

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Kyle and Alisha Quenga of Fort Smith win $50,000 Energy Efficiency Home Makeover 2/18/14, 10:30 AM

Electric CooperativesofArkansasWe Are Arkansas I Employment Opportijmties Arkansas Living Magazine j *

Energy Efficiency

2013 iviakeover Journal

2013 Makeover Videos & Photos

2013 Sponsors

2013 News & Information

Past Winners/Results

Tips to help control energy consumptionand costs.

Our commitment to providingenvironmentally sound power resources.

Kyle and Alisha Quenga of Fort Smith win $50,000 Energy EfficiencyHome MakeoverClick on any image below to view a larger version.

Page 1 of 2

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Kyle and Alisha Quenga of Fort Smith win $50000 Energy Efficiency Home Makeover 2/18/14. 10:30 AM

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http://wwwaecc.com/eflergY_efficienCY/eflergV_effiCie ymake0ver/20._q5enga_of_fort_smIth_win_50_00O_energy_eThe0cy_h0me_me0 Page 2 of 2

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Standby Power 2/18/14, 10:30 AM

Elccti* CooperativesofArkansasWe Are Arkansas I Emoloyment Opportunities I Arkansas Livingi

Energy Efficiency

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Most experts agree that standby power or phantom toads are electricity used by appliances andequipment while they are switched off or not performing their primary function. That power isconsumed by power supplies which are those black cubes sometimes called vampires.

They convert AC into DC. Standby power use is also caused by circuits that continue to be energizedeven when the device is ‘off.” Big-screen televisions are an example of a consumer electronic itemthat creates this unsuspected energy consequence.

Almost any product with an external power supply, remote control, continuous display (including anLED), or charges batteries wilt continuously draw power. Sometimes there is no obvious sign ofcontinuous power consumption, and a meter is needed to be certain. The obvious are computers andother consumer electronic items left on at all times.

Nobody knows for sure exactly how much power is lost due to standby losses. Yet it has beendetermined that typically 5-10 percent* of residential electricity in most developed countries and arising fraction in the developing countries, especially in the cities is lost. Standby power in commercialbuildings is smaller, but still significant.

Reducing standby power in a home can be difficult, yet not impossible. Here are some suggestions:

If an appliance or device is not used frequently, simply unplug it.

• Unplug battery-charging devices when not in use.

• Use switchable power strips for clusters of computer and television equipment. Zero consumption can bereached with the flick of a switch.

• Purchase ENERGY STAR® appliances. Most are significantly more energy efficient.

• Buy a low-cost watt-meter, measure the usability of devices and take action. This exercise can pay back thecost of the meter in savings. The Kill-a-Watt and Power Cost Monitor are two user-friendly versions.

Standby power is necessary for many functions in a home. Some include monitoring temperature andother conditions with refrigerators and freezers and maintaining signal reception for wireless networksignals, telephones, displays, clocks and more. So eliminating standby power is next to impossible. Yetlearning how to efficientLy monitor standby power will help take control of energy consumption andyour electric bill.

Click here for a complete list of ENERGY STAR® qualified products.

Click here to learn more about appliance energy consumption.

*Lawrence Berkley National Laboratory

Tips to help control energy consumptionand costs,

Our commitment to providingenvironmentally sound power resources.

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Your Energy Dollars 2/18/14, 10:30AM

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Energy Efficiency

Where Does My Money Go?

Annual Energy Bill for a typical Single Family Home is approximately $2,000.

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Tips to help control energy consumptionand costs.

Our commitment to providingenvironmentally sound power resources.

Source: Residential Energy Consumption Survey, 2001

Average price of electricity is 10.6 cents per kilo-watt hour. Average price of natural gas is S12.42 permillion Btu.

* “Other” represents on array of household products, including stoves, ovens, microwaves, and smallappliances like coffee makers and dehumidifiers.

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-

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Energy Costs Adjustment 2/18/14, 10:30AM

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Energy Efficiency

Energy Costs Adjustments

The Fuel Adder

Why is a fuel adder on my bill?

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Tips to help control energy consumptionand costs.

Our commitment to providingenvironmentally sound power resources.

Perhaps explaining what a fuel adder is will help answer the question better. A fuel adder surcharge isimplemented when the cost of producing electricity increases. Your electric cooperative must add thetemporarily high surcharge to your bill to cover the additional costs of generating electricity.

Why are there additional costs with making the electricity?

Good question. The rising costs of fuel, primarily natural gas, that is used to generate electricity is theprimary driver behind rising electricity costs.

Is there anything that can be done about the fuel adder charge by my localcooperative?

Unfortunately, no. As a not-for-profit organization, you can rest assured your local electriccooperative will never make a profit off of our members added burden. By law, a fuel adder must godirectly toward covering the added costs. Nothing more, nothing less.

Is this just a problem in Arkansas?

While our state often benefits from a low cost of living, energy prices are rising nationwide. For somenatural gas and propane users, their energy bill will increase at a higher rate. For members like you,your electric cooperative has a proven record of managing costs to keep rates as low as possible. Thatcommitment to you will never change.

What can I do to keep unnecessary costs from attaching to my monthly bill?

Contact your electric cooperative for energy-saving tips on keeping your electric costs down. It takesworking together to make the best use of resources. As your friendly, local cooperative, we do everything in our power to provide safe, reliable electricity and service to you.

Energy-Saving Tip

Close all draperies and shades at night to reduce heat loss. Drapes save energy only if they fit tightlyaround the window frame. This usually means a valance at the top, side guides and a weighted hem.

Electricity in Arkansas

What does electricity come from?

There are a number of ways to produce electricity. The most common methods include using coal ornatural gas at generation facilities to generate electricity.

Why does this matter to me?

When the costs of fuels increase - and they have skyrocketed recently - it can trigger a fuel adder”charge on your bill to cover the extra costs incurred by your local electric cooperative to deliverpower to you.

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iectric Cooper

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Touchstone Energy Save Tools 2/18/14, 10:30 AM

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Energy Efficiency

Touchstone Energy Saver Tools

Tips to help control energy consumptionand Costs.

Our commitment to providingenvironmentally sound power resources.

- 101 Ways to Save Energy‘: Your Touchstone Energy Cooperative has compiled this list of low-cost/no-

cost energy-saving measures to help you better manage your home’s energy

‘4 costs.

‘‘ Energy Savings Home Tour

—— There are many things you can do in your home to make it more energy

. efficient. Take the Touchstone Energy Home tour to find ways to save energy.

j After you’re done with the tour, you can download a copy of Touchstone

.1 I?J Energy’s popular Home Energy Savings Guide for more energy efficiency tips

and resources.

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Light Bulb Energy SaverSwitching from regular incandescent light bulbs to compact fluorescents can

• help make your home more energy efficient and help save you money. Find

out how much you can save by using the Touchstone Energy Light Bulbcalculator.

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Water Heaters SaverLearn which is the best type of water heater to have, and why.

( —,,Home Energy Saver Audit

I I This robust online audit will help you identify the best ways to manage and

save energy in your home. The resource quickly calculates home energy use

I . ., based on a detailed description of your home, its appliances and geographic

location.

Home Energy Savings GuideYou have the power to control your energy costs. This Home Energy Savings

Guide is a starting point to get you on the way toward better energymanagement for your home. In this booklet you’ll find valuable tips designed

to create greater home comfort and improve performance. Learn how to

save energy in all areas of your home. There is a list of additional resources

located at the end of this booklet.

Seal the DealOne of the best and easiest ways for consumers to save on their enerov bills

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is to make sure that their home is properly sealed. Hidden cracks andimproper insulation in your home can amount to as much heat loss as havinga a window open all year round. That is why Touchstone has teamed up withENERGY STAR® to bring you ‘Seal the Deal.” Seal the Deal is a short do-it-yourself video that shows what you can do to seal those small cracks andinsulate your house to reduce your energy bill.

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View Current Arkansas Living

Magazine Issue

SimgleTis

Stopping energy leaks is a lot easier than you think. It doesn’t require a lot oftime or a lot of money. Here are a few tips from your local electriccooperatives...the energy experts.

Commercial Enemy Savings GuideThis guide educates business consumers on ways to implement energyefficient practices.

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Building Guidelines 2/18/14, 10:31 AM

Electric CooperativesofArkansasWe Are Arkansas Home Employment Opportunities I Arkvisss LyjgsManp:ine

Energy Efficiency

Building Guidelines for Energy Efficiency

Tips to help control energy consumptionand costs.

This booklet WS written to provide energy efficiencyguidelines and measures for builders, sub-contractors andhomeowners. Proper installation of these componentsinto a new or existing home will provide energy savings,improve comfort and lower utility bills. When building anew home, it is far more cost effective to incorporateenergy efficiency measures during construction than toadd them in the future.

At the time of this revision, the components andmeasures within the downloadable booklet meetcommonly accepted home energy science buildingpractices suported by numerous industry experts.

Click here to download Building Guidelines for EnergyEfficiency as a PDF

Our commitment to providingenvironmentally sound power resources.

,L Click Here to Download PDF

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Renewable Resources 2/18/14, 10:31 AM

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Renewable Resources

Renewable EnergyEnvironmentally Friendly Power

Tips to help control energy consumptionand costs.

Our commitment to providingenvironmentally sound power resources.

AECC is dedicated to promoting efficient use of valuable energy resources and protecting naturalresources and has been at the forefront of the renewable energy movement for decades. AlthoughAECC did not build hydropower plants until the 1980s, the cooperatives had long been familiar withthe benefits of hydropower. From their very inception, they depended on hydropower from federalhydropower projects to supply energy to their members.

The cooperatives completed the first of three hydropower plants on the Arkansas River in one of theirmost ambitious generation projects ever in December 1988. The plant, the Clyde T. Ellis HydroelectricGenerating Station, was built at the James W. Trimble Lock and Dam near Fort Smith. It marked thecooperatives commitment to a long-term, low-cost power source for their members, as well as theirdedication to environmentally friendly power, long before it was fashionable to do so. Later in the1980s and 90s, the cooperatives completed two other hydropower plants, making the total investmentin the hydropower energy resources at more than $330 million.

In 2012, AECC announced a long-term power purchase agreement for 51 megawatts of wind energyfrom the Flat Ridge 2 South Wind Farm in Kansas.

Energy Efficiency

AECC is also committed to promoting the efficient use of electricity to meet the growing energy loadrequirements of its members. While energy efficiency alone will not eliminate the need to invest inadditional generation resources, it does have unique benefits beyond lowering a member’s electricbill. The efficient use of energy exemplifies individual action accruing to the benefit of both theindividual and the broader community, which is a defining characteristic of the cooperative businessmodel. To maximize the potential of system-wide energy efficiency efforts, AECC is dedicated to ongoing efforts to identify best practices, educate members about energy efficiency programs, anddetermine actionable innovations for future implementation.

Future Action

Throughout its history, AECC’s leaders have made tough choices and taken bold positions to ensurethat the cooperative could meet its members’ power needs. Today, those leadership principles aremore important than ever. The cooperative will continue to make decisions and take a stand tosupport efforts for energy policies that are fair and in the best interest of electric cooperativemembers.

Looking to the future, AECC will continue to search for innovative methods to provide members withenvironmentally sound power resources by maximizing the value of existing generation resources,investing in new technologies and developing renewable energy sources.

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Hydroelectric Power 2/24/14, 2:44 PM

Eleettic CooperativesofArkansasWe Are Arkansas I Ernoloyment OoDortunities Arkansas Livir:

Renewable Resources

Hydroelectric Power

Hydropower: A Cooperative Cornerstone

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Tips to help control energy consumptionand costs.

Our commitment to providingenvironmentally sound power resources.

The Electric Cooperatives of Arkansas completed the first of three hydropower plants on the ArkansasRiver in one of their most ambitious generation projects ever in December of 1988.

The plant, the Clyde T. Ellis Hydroelectric Generating Station, was built at the James W. Trimble Lockand Dam near Fort Smith. It marked the cooperatives commitment to a long-term, low-cost powersource for their members, as well as their dedication to environmentally friendly power, long before itwas fashionable to do so. Later in the 1980s and 90s, the cooperatives completed two otherhydropower plants, making the total investment in hydropower energy resources at about $330million.

Although AECC didnt begin building hydropower plants until the 1980s, the cooperatives had long beenfamiliar with the benefits of hydropower. From their very inception, they depended on hydropowerfrom federal dams to serve their members. In fact, without hydropower, it could be argued that thecooperatives might not have been able to survive.

Hydropower History

Two years before President Franklin D. Roosevelt’s signing in 1935 of the Rural Electrification Act,which created the Rural Electrification Administration (REA) and provided funding for the developmentof cooperatives across the country, he signed the Tennessee Valley Authority Act of 1933. This law laidthe first cornerstone for the formation of the electric cooperatives by providing a vital building blockfor the program - access to hydropower from the federal government’s dams.

Publicly owned utilities first got access to the power in 1902 with the passage of the Reclamation Act,which was designed to spur growth in the West by reclaiming the arid region through the constructionof dams to divert and store the available water. With the 1933 law, cooperatives were added to the

Hydroelectric Generating Station

Power House

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“preference’ list, and Arkansas electric cooperatives have benefited ever since. In the 1950s, whenmany of the dams were being built in Arkansas and surrounding states, the power they produced wasnot the least expensive electricity being produced. But the cooperatives didn’t have martyalternatives, so they took it. Today, hydropower is the Lowest cost power resource, especially duringperiods of peak electricity demand.

AECC continues to buy federal hydropower from the Southwestern Power Administration (SPA), a Tulsa,Oklahoma-based government agency that markets power from 24 federal dams. Under contract withthe SPA, AECC is entitled to 189 megawatts of power annually, Because the power from SPA is availablefor a limited number of hours during the year, AECC uses most of it during its peak demand for power.

AECC Eyes the Arkansas River

While the U.S. Army Corps of Engineers constructed major dams on the Arkansas River through theMcClellan-Kerr Arkansas River Navigation Project, hydropower wasnt a top priority and several werebuilt without powerhouses. At a 1999 ceremony commemorating the completion of AECCs thirdhydropower plant on the Arkansas River; Dale Bumpers told attendees that when he joined the Senatein 1975, he wanted to build hydropower plants on every dam on the Arkansas River. But he said hequickly discovered that there was no support from the federal government to build new hydropowerplants, and the private sector was also disinterested. Thats because the investment wouldnt provide aquick payback, but would for the long term. Bumpers added that he was elated when AECC applied in1978 for federal licenses to build the plants.

The Corps did build powerhouses at five Arkansas River dams that had the greatest potential forhydropower generation. But, because energy was cheap at the time, the government decided it wasntworth the investment to put hydropower plants at the other locks and dams.

However, in the late 1970s, power costs were again on the rise and AECC began looking for ways tolower those costs. Thats when the cooperatives turned to the Arkansas River. It was not a decisionthat was made easily. Before construction began, AECC conducted feasibility studies and went througha lengthy process to obtain the federal licenses for the hydropower plants. The first plant, the ClydeT. Ellis Hydroelectric Generating Station, began operation in 1988 with an installed capacity of 32.4megawatts and cost about $75 million to build.

Five years later, the Carl S. Whillock Hydroelectric Generating Station at the Arthur V. Ormond Lockand Dam near Morrilton was completed at a cost of $80 million. Its installed generating capacity is32.4 megawatts.

The cooperatives began work on their third hydropower plant in 1994. This plant, located at theWilbur D. Mills Dam near Dumas, was completed in 1999 at a cost of about 5189 million. In 1999,cooperative leaders and dignitaries celebrated the construction of the plant, known as the ElectricCooperatives of Arkansas Hydropower Generating Station. It has an installed generating capacity of102.6 megawatts.

Run of the River

For the Long Run

With 20 years under its belt, the Ellis plant is going strong, as are the others. Click here for the total

AECCs hydropower plants are low head, run-of-river plants. Run-of-the-river plants use the availablewater flowing downriver to generate electricity without ponding water or changing the rate of flowfrom what the Corps of Engineers would normally release. They are low-head plants, meaning thatthey operate at dams where the “head,’ which is the difference between water levels on the upstreamand downstream sides of the dam, is typically around 20 feet or less. The power plants at the dams onthe White River, for example, are high-head plants with heads measuring 100 feet or more.

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megawatt-hours produced by AECC’s hydroelectric plants to date. The plants have estimated lifespansof 100 years. which means the cooperatives have a long-term resource that will only increase in valueas fuel costs for other sources of generation. such as natural gas-based power, continue to climb.Hydroelectric is [ow-cost power using a renewable resource and wilt benefit Arkansas electriccooperatives for generations to come.

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Solar Power 2/24/14, 2:46 PM

Electric CooperativesofArkansasWe Are Arkansas Home I Employment Opportunities Arkansas Lwing Magazine ,j

Renewable Resources

Solar Power Project

Tips to help control energy consumptionand costs.

Our commitment to providingenvironmentally sound power resources.

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AECI’s Utility Sales Tests Solar Power

The Arkansas Electric Cooperatives, Inc. (AECI) Utility Sales Department won’t be going off the gridanytime soon, but they are testing another source of power - solar energy.

In early 2009, the department purchased solar panels as part of a pilot program to test small-scalesolar power systems to determine if AECI might add them to their product offerings.

Preformed Line Products installed the system which has 33 panels and cost about $47,000. In additionto the panels, the system has an inverter that converts the DC power produced by the panels to ACpower that is used in the building. The system has a generation capacity of 7,000 watts.

AECI Solar Power System Installation

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Energy Effic;:

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Smart Energy Tips

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Private Energy Investigator

Save Energy

IElectric CooperativesofArkansasYour Local Energy Partners

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It doesn’t take expert deductive

•1

reasoning to realize that with just a fewchanges any home can become moreenergy efficient. These energy savingmeasures can help you save energy andlive comfortably.

(2(’4JiLl] LiPrivate Energy Investigator

LightingReplace traditional incandescent light bulbs with energy-efficientcompact fluorescent lights which are up to four times more energyefficient and last nine times longer than incandescent bulbs. You couldsave up to $57 in electricity costs over the life of each bulb.

Turn off lights in rooms you aren’t using, or install timers or occupancysensors to reduce light consumption.

Heating and CoolingService accordingly. Have heating and cooling systems tuned up in the falland spring. Make sure ductwork is intact and sealed properly.

Clean or replace filters on air conditioners and heatpumps regularly. Use an air conditioner with a seasonalenergy efficiency ratio (SEER) of 13 or higher. Use theproper size for your home. If building a new home,consider installing an energy-efficient geothermal systemto cool and heat the home. Contact a reputable HVACcontractor to properly size the unit required for your home.

Insulate. Make sure insulation levels are appropriate inthe attic, exterior and basement walls, ceilings, floors andcrawl spaces. You can increase the comfort of your home

and reduce annual heating and cooling usage up to 30 percent just by investing in properinsulation—cellulose is recommended—and sealing unwanted air infiltration.

Ceiling fans can bring energy-saving benefits to the home. Most ceiling fans use only aboutas much power as a 100-watt light bulb. When used properly, ceiling fans can save money onutility bills year-round.

www.SmartEnergyTips.org

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Appliances and ElectronicsReplace aging, inefficient appliances and electronics with Energy Star appliances. Lookfor the Energy Star label to select energy-efficient models. Energy Star models use muchless power than their counterparts.

Wash full loads of laundry using cold water when possible. Don’t over-dry clothes, andclean the dryer’s lint filter after every load to maximize air circulation.

Use the energy-saving settings on refrigerators, dishwashers, washing machines andclothes dryers. Air-dry dishes by opening the dishwasher instead of using the heateddrying cycle.

Keep your refrigerator or freezer at recommended temperatures of 37°F to 40°F for the

refrigeratorand 5°F for the freezer. Have the

coils cleaned at least twice per year.

Cook smarter! Match the size of the pan to theheating element. Use electric pans, toasterovens or microwaves for small meals. You willuse less energy and reduce cooking time.

Turn off the television when no one is watching. Today’s state-of-the-art, high definition sets offer amazing viewing, but also use moreelectricity than older televisions. Use power strip cords and turn off when not in use.

Shut down the computer. Conserve energy by turning off or using sleep mode for computers not in use for two hours or more. Use power strip cords and turn off when not in use.

Water HeaterSet the temperature on water heaters to 120°F, andinstall an insulating blanket on the water heater (whichshould pay for itself in less than a year). Consider replacingold units with a high-efficiency water heater with an energyfactor of .90 or higher.C Take a shower. In most households, it uses far lesshot water than bathing.

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iJLiPrivate Energy Investigator

Windows and DoorsUnwanted air infiltration makes your home uncomfortable and increases utility bills.Caulk and seal cracks and holes that allow outside air to infiltrate into your home, orconditioned air to escape from it. Look for signs of air infiltration around walls, ceilings,doors, windows, recessed ceiling lights, plumbing penetrations, and electrical switches andoutlets. Use non-expanding foam insulation around doors and windows.

Inspect single.pane and old windows. Boost their efficiency with weather-stripping orreplace with energy-efficient models. Select new windows with a U-factor of .30 or lower andwith low-emissivity (Iow-E) coatings. Window coatings save energy, especially on west-facingwindows. For most residential applications, low-E coatings are sufficient. They can cut heatgain by up to 25 percent without changing a window’s appearance. Consult with an energyauditor before replacing windows.

OutdoorsLandscape smart. A line of fast-growing trees, like poplars, or tall shrubs can serve as awindbreak. Planting evergreen trees on the north side and deciduous trees on the southside of a home can block winter winds and summer sun. Shrubs along the house can help.too, but don’t let them interfere with heat pumps or air conditioners.

Humidity is a factor. To avoid raising the humidity indoors during summer months, takebaths or showers and wash dishes early in the morning or in the evening instead of duringthe day, and use an outside clothesline rather than a dryer. Replace old or worn outbathroom exhaust fans with humidity-sensing units.

Electric CooperativesofArkansasYour Local Energy Partners

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In the case of a CFL, the word ‘fluorescent’ isdeceiving. CFLs are designed to emit a soft,clear white light, much like that from the familiarincandescent bulb.

But that’s where the similarities end. Yousee, if every Electric Cooperative of Arkansasmember replaced just one standard bulb witha CFL, we could:

As if those reasons weren’t enough, CFLs lastten times as long as a standard incandescentbulb — up to ten years! Just imagine your ownsavings if you took it upon yourself to change allyour home’s bulbs!

What is a CFL?A compact fluorescent lamp, or CFL, is designedto fit in a standard residential socket replacingan incandescent bulb. While they cost a bit morethan a standard bulb, real savings are realizedover the life of the CFL, which will last up to 10times longer and use 75 percent less energy.

• Save enough energy to power13,000 average homes for one year

• Save more than $14 million in energy costs• Save 51,000 tons of coal• Eliminate emissions equivalent to

13,874 cars on the road

For more information, contact the ElectricCooperatives of Arkansas at 1-800482-1277or visit www.ecark.org.

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How to Choose and Where

to Use CFLs

Energy Star qualified CFLs provide the greatest

savings in fixtures that are on for a substantial

amount of time each day. At minimum, Energy

Star recommends installing qualified CFLs in

fixtures that are used at least 15 minutes at a

time or several hours per day. The best fixtures

to use qualified CFLs in are usually found in the

following areas of your home:

family and living rooms

• kitchen• dining room

• bedrooms

We all share a responsibility

for energy efficiency wherever

and whenever we can.

What better way to begin than simply

replacing the light bulbs in your own home’ ‘

Using compact fluorescent lamps is one small

change we can all make to save electricity

and save money at the same time.

Who would have thought energy efficiency

could be as easy as changing a light bulb?

Yes, together we can make a difference.

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

1 Cooperative Way

P.O. Pox 194208

Little Rock, AR 72219-4208

501.570 2200

By replacing just one

incandescent bulb with an

energy-saving CFL, you will:

• Use 75 percent less energy for

the same amount of light from

an incandescent bulb

• Save more than $58 over the life

of the bulb

• Save time, since CFLS last up to

10 times longer

• Enjoy warm, high quality light

Electric CooperativesofArkansasYour Local Energy Partners

www.ecark.org

C; P0(c) on o0000ri 000

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Electric CooperativesofArkansasYour Local Energy Partnerswww.ecark.org

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

How Does it Work?Geothermal/ground source heat pumps are electricallypowered systems that take advantage of the earth’s58-degree ground temperature to provide heating, cooling,and hot water for homes and commercial buildings.

Money-Saving InvestmentGeothermal/ground source heat pumps can cutyour home or business heating and cooling costsby up to 50 percent and provide hot water free or atsubstantial savings.

DurabilityGeothermal/ground source heat pumps last longerthan conventional systems because they are protected

Instant ComfortIn the winter, a geothermal system moves warm airthroughout your home or business, creating an evencomfort level. This helps to even out hot or cold spotsand eliminates the cold air blasts common with fossilfuel furnaces.

—I

Enjoy Natural ComfortReplace your heating and air conditioning unit withone that’s recommended by Mother Nature. The all-newgeothermal heat pump uses the constant temperatureof the earth to keep your home toasty during the winterand cool in the summer. On top of that, it can giveyou free hot water during the warm summer months.

from harsh outdoor weather. The unit is housed indoorsand the loop is underground.

For more information, contact the Electric Cooperativesof Arkansas at 1-800482-1277 or visit www.ecark.org.

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Geothermal systems use the earth to heatand cool your home or business. That energyalso provides free hot water during summer.When it comes to being green and renewable,geothermal systems can’t be beat.

Low MaintenanceGeothermal/ground source heat pumps have fewermechanical components, making them more reliable andless prone to failure. The ground loop has an expectedlife of more than 50 years and requires no maintenance.

Something for FreeDuring the summer, when the system is in a coolingmode, your hot water is produced free as a byproduct of the thermal process. In winter, thesystem uses the heating mode to heat a portion ofyour hot water.

Environmental BenefitsGeothermal systems conserve energy. The systemsmove heat that already exists rather than using anenergy source to create heat. Geothermal systemsalso reduce the amount of toxic emissions in theatmosphere. Geothermal systems do not rely onoutside air, so the units keep the air inside ofbuildings cleaner and free from pollens, outdoorpollutants, mold spores and other allergens.

A Cost Comparison Of Home HeatingAnd Cooling: Annual Operating Costs *

SYSTEM

Geothermal Heat Pump

LP Furnace and A/C

Gas Furnace and 4,/C

1,500 Sq. Ft. Home

$386

51.220

$1,356

Air-Source Heat Pump

2,500 Sq. Ft. Home

$644

$705 IEt rgy use datd,liidon calm let a S r&ler.ting a horn” a ire con truct on andiñsulotmn Realues. Geothermal mat pump SEER 19 COP 4.5. air ‘u,urc a heat pump SEER13 -ISPE 8. LP lpropanei -md natural gas AFUE 80%. Standard A/C PEEl? 10. Utiltv ratesbased on $0066 per I $1 85 per therm nat ril gas 51 25 per gall-mn propane

$2,014

$2,241

$1,133

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:‘i I

Install a Geothermal HeatPump and:

• Get free hot water duringthe summer

• Save up to 50 percent ofheating costs

• Save up to 75 percent ofcooling costs

• Have minimal maintenancecosts

Electiic CooperativesofArkansasYour Local Energy Partners

www.ecark.org

1 Cooperative WOkP.O. Box 194208

Little Rock. AR 722 L9 4208501570.2200

CI to rod or ror,,rod p0

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Electric CooperativesofArkansasYour Local Energy Partnerswww.ecark.org

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

When possible, strategically position your homeor plant trees to protect it from unwanted summersun and act as a windbreak in winter.

While shading windows on the outside is most effective,using light colored shades or blinds to reflectsunlight back through the glass will also help reduceair conditioning costs.

RoofingFor metal roof homes, apply a reflective coating toreduce cooling costs and provide protection againstwater leaks.

Ductwork

Make sure any ducts that cross over to anothersection are properly joined with a mastic sealer.

Site Your Home ProperlyMake sure your dealer grades the siteproperly. Poor grading can lead to settlingand moisture problems.

Have the long sides of your home face northand south and the short sides east and westto take advantage of the sun’s heat in winter andprovide the greatest protection from the summer sun.

Limit the Sun

Exterior solar shade screens can effectivelyshade east and west windows and enhance privacy.

If your home has a shingled roof, use light-coloredshingles to keep attic space cooler.

Make sure ductwork is airtight and well insulated.

Seal any holes in the floor sheathing.

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Appliances and Furnishings

Always choose Energy Star products

including appliances, HVAC and lighting.

Set the water heater to 1200..

Make sure the clothes dryer is vented

to the outdoors and away from heating and

air conditioning components.

Windows and Doors

If replacing windows, use insulated glass with

a thermal break for metal frames and low-e glass.

Weatherstrip all doors and windows.

Install storm doors and windows.

SkirtingInstall vinyl or metal skirting or a foundation

wall to protect the homes underbelly and

duct connections.

Install a continuous vapor barrier — like heavy

plastic — under the home.

Shop WiselyMost manufacturers offer energy efficiency

options for new homes. While they may add to

the purchase price, they can save thousands of

dollars over the life of your home and greatly

increase its comfort and value.

E1ecic CoopcvcsofArkansasYour Local Energy Partners

www ecark org

.1 Ciioperatiri Way

P.O. Rox [94208

Little Rock. AR 72219 4208

50i 570.2200

. P. ii-iJ p.o,er

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HVAC

Thanks to excitingdevelopments In energyefficiency, a$ijgIfactured home can be anenergy efficient home — saving you moneyand Increasing your home’s comfort, safetyand durability Like traditional site-built homes,many newJyfactured homes are designedto be energy efficient and use renewableenergy systems But even older homesmay be remodeled or retroflffed for both.

If your home has an old or inefficient heating andcooling system, consider replacing it with a newEnergy Star unit. Make sure it is properly sizedfor your home.

Save hundreds each year by upgrading fromelectric resistance heat to an electric heat pump.

Change return air filters monthly.

Have your system tuned up annuallyto maintain maximum efficiency.

Set the thermostat to 78° in the summer;68° in the winter.

InsulationSince the ceiling, wall and floor cavities for manymanufactured homes are sealed, it is difficult toadd insulation. However, some models have atticspaces in which you can install extra insulationand some insulation companies can blow insulationinto the floor cavity.

In new homes, look for a minimum Rvalue ofR-11 for walls, R-19 for floors, and R-30 for ceilings.

Make sure insulation has not shifted duringtransit before joining multi-section homes.

See that the “marriage walls” are airtightwith foam gaskets installed between sections.

Seal all plumbing and wiring penetrationsusing expanding foam or caulk.

For more information, contact the ElectricCooperatives of Arkansas at 1-800482-1277or visit www.ecark.org.

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

EIecbic CoopeUvesofArkansasYour Local Energy Partnerswww.ecark.org

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

When the Marathon water heater was developed

more than 15 years ago, engineers had three

goals in mind:

• A true lifetime warranty

• Energy efficient

• Installation friendly

(lightweight

and easy to connect)

Lifetime Warranty

A true lifetime warranty is a promise that your

Marathon water heater will last the life of your

home. It could quite possibly be the last water

heater you will ever buy. Based on the success

of plastic brine tanks used for more than 30

years in the water softening industry, the

Marathon water heater is made to last.

Energy Efficient

The design and construction of the Marathon

water heater allows it to store and insulate

your home’s water much the same as a carafe

or ThermosTM. Energy is used to heat the water

one time only, saving money and energy from

re-heating stored water at the time of use.

Installation Friendly

Lightweight and easy to connect is what we

mean

when we say the Marathon water heater

is installation friendly. The tank comes complete

for easy, professional installation.

A Lifetime Commitment

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Buy the water heaterwith staying power.Buy the Marathon water heater and getmore than you bargained for — a lifetimeguarantee. Nothing else you can do foryour home will give you the peace ofmind that comes with a Marathon.You may also qualify for financingprograms through your local electriccooperative. Give them a call for details.

I Energy AnswerLet the Marathon water heater become yoursilent partner in the quest to save energy andmoney. You’ll never have to worry about a leakyor faulty water heater because the Marathonwater heater is seamless. Its ergo-dynamicdesign reduces sediment build-up and eliminatesleaks. It also keeps a large supply of water hotand ready to use at the turn of a faucet. Andyou won’t even know it’s there until you see theenergy savings on your utility bills. The Marathonwater heater may be the last water heater you’llever buy.

Gallon Energy Diameter HeightCapacity Factor ln lnches ln Inches

30 .94 21 5/8 5340 .94 21 5/8 65 1/250 .94 23 1/2 66 3/450 .90 28 1/4 47 1/475 .92 28 1/4 62 5/885 .92 28 1/4 70 1/4105 .91 30 1/4 70 3/4

4500 watt dual elements standardMeets ASHRAE standard 90ASee your Marathon dealer for pricing, availability and completewarranty information.

MarathonWATER HEATERS

For hot water that’s there when you needit and when you don’t.

For more information about a free homeenergy audit call 1-800482-1277or visit wwwecark.org.

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The MARATHON Advantage

• Advanced design outlaststhe competition

• Durable water heater with awarranty to match

• No seams...No leaks!

• Lightweight

• Easy to install

Electric CooperativesofArkansasYour Local Energy Partnerswww.ecark.org

I Coirperative WyP.O. Eox 194208Little Rock, AR 72219 4208501 570 2200

0 Prrieti on c ct ii p

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

1I’

Electric CooperativesofArkansasYour Local Energy Partnerswww.ecark.org

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

liquid to a gas.

Simply put, a heat pump can move heat into or outof your home. In the summer, it acts like a standardair conditioner and moves heat from the insideoutdoors. It does exactly the opposite in the winter,capturing heat from the outdoors and moves it intoyour home, keeping you and your family warm.

There are two basic kinds of air sourceheat pumps. Your home’s layout will determinewhich will work best for you.

Packaged Heat PumpsThe packaged heat pump is a self-containedunit that allows the compressor and both heatexchangers to be located outside your home.

How Does it Work?The technology in an air source heat pump is similarto what you would find in your kitchen refrigerator.Using a simple refrigeration cycle, refrigeratorsremove heat from your food and drinks and rejectit into the kitchen. This process of moving heat isachieved by taking advantage of the energy storedand released when a refrigerant changes from a

The unit uses ductwork to heat and cool yourentire home. There are several types of packagedheat pumps which may be used for single roomsand don’t require ductwork.

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Air Source Heat PumpThere are a number of reasons toconsider an air source heat pumpto heat and cool your home, not theleast of which is energy efficiency.New models not only save resources,but they are also well-designed toprovide comfort no matter the season.

Split-System Heat PumpsThe second more common type, called the

split system heat pump, allows you more options

for installation location. The indoor air-handling unit

and heat exchanger are separate from the

compressor and the outdoor exchanger. Whole-

house heating and cooling occurs via ductwork.

Benefits of Air Source Heat Pumps• May be used for cooling and heating.

• Reduces utility bills up to 50 percent.

• Reduces emissions.

• Very low maintenance.

• No flammable fuel is used at the point of heating,

reducing potential danger to users and eliminating

the need for gas or fuel.

For more information, contact the ElectricCooperatives of Arkansas at 1-800482-1277or visit www.ecark.org.

• eandA/C

Gas Furnace and 4/C $1,356 $2,241

$386 - $644

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Tips for MaximizingHeat Pump Efficiency• Make your home as energy efficient as possible

(with proper insulation, energy efficient windows,etc.) to allow for a smaller heat pump systemwith shorter duct lengths.

• Installing ducts inside your home’s insulationand air barrier is a major energy saver.

• Insulate your ducts to R-8 if they mustbe located in an attic or crawl space.

• Locate the outdoor unit on the north sideof your home if possible or in the shade.

• Specify that the measured air leakage throughyour new ducts be less than 10 percent ofyour system’s airflow.

• Tell your contractor that you want a returnregister in every room.

• Make sure ductwork is sealed well.Clean or replace filters regularly.

• Clean outdoor coils often.

• Remove plant life and debris from aroundthe outdoor unit.

• Clean evaporator coil and condensatepan every two to four years.

• Clean the blower’s fan blades.

• Clean supply and return registers andstraighten their fins.

• Schedule professional service annually.

The heating efficiency of an air source heatpump is measured as the Heating SeasonalPerformance Factor (HSPF), and typicallyranges from 7.7 to 8.1. Cooling efficiencyfor these heat pumps is indicated by theSeasonal Energy Efficiency Ratio (SEER),which typically falls between 13.0 and 19.0.The higher the number, the better the system.Always look for the Energy Stai’’ label!

Electiic CooperativesofArkansasYour Local Energy Partnerswww.ecark.org

1 Cooleralive Way80 Ron 194208Little Rock, AR 72219 420850 L. 570.2200

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

e

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

INCREASED SALES FOR YOU,MORE SAVINGS FOR YOUR CUSTOMERS.

To reaflv make an impact on utiHtv bins, look to the second bigciest energy

consumer in the home: the wciter heater

The GeoSprirtg Hybrid Water Heater delivers all the hot water ‘ou

need cind saves you $325 every year. Thcit means it [io’s for iLet in just

2-3 years.

0

• Qualifrs for state and local utility rebates and tax :redits

• 50 gallon copocit\’ makes for a great replacement for a 0- or

50-aollon standar:i electric water heater

• Provides th same amount of hot otor CS C 1 :nj rd electric

50-gallon water heater

• Easily replacer; your current ele:rnc water heater by using the

same water & eicti cjl ccnnecticns• operating modes allows you to customize your energy sa’’iros

& water heater performciiice

• vacation setting saves money while you are uwuy

• Electronic c :nt:cl: inake it simple to chan•e the temper aruic or

operating mncde

• 10 year limited wurranty*** on all parts

- SceedonDOEt ;r:ce: ccicorn:y’rr-orofc Crri Drranr-reHectrrctsflkw,terheaterus;ng

45)rW5pe-oe .rCe Sybrrdwctwoorr 3D’Jieryear:

OosedonestrnOtedccrw.r$e product re C cpr onycdvo: ocrerro ostenoorosdgoce

e)ectnc water hence Gad $325 offorance ri occur1or-rcr rip cost

Sin wrrtterr s rcrrrr, for acre:

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www.neappIionces.com/geospring

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APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Exhibit 6

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

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APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

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APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

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APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Electric Cooperatives‘ofArkansas

We Are Arkansas ‘tj

www.SmartEnergyTips.org

Building Guidelines forEnergy Efficiency

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Summer heat gain from improperly installed wailand ceiling insulation. Top plate not caulked andsealed.

Summer heat gain from improperly installed folding attic staircase within conditioned air space.

Second Edition, 2011The Electric Cooperatives ofArkansas infer no warrants; expressed or implied, with respect to the ‘accuracy or completeness of the information contained herein. \VC do not assume any liability regardingthe use of, or damages resulting from application of any information or process disclosed in this booldet.

Winter heat loss from improperly installed insulation around electrical outlet.

Winter heat loss from missing insulation arounddoor. Poor door sweep.

2

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

If Electric CooperativesofArkansasWe Are Arkansaswww.SmartEnergyTips.org

__

CONTENTSIntroduction 4

Site Selection 5

Building Design 6

Construction Standards 7

Exterior Walls 7

Insulation 8

Using Infrared Technology 10

Ceilings 11

Exterior Walls 11

Floors 12

Crawl Spaces 12

Concrete Slab Floors 12

Basement Walls 13

Windows and Doors 14

Windows 14

Doors 15

Air Infiltration 15

Ventilation 17

Attic 17

Crawl Space 17

Kitchen and Bath 18

Radiant Barrier 18

Humidity and Vapor Barriers 19

Vapor Barriers 19

Concrete Slab 20

Crawl Spaces 20

Blower Door Testing 20

Heating and Cooling 21

Geothermal Heat Pump 21

Air Source Heat Pump 22

Duct System 22

Fireplaces 23

Water Heaters 24

Lighting 25

Compact Fluorescent Lighting 25

Light Emitting Diode 25

Insulated Contact Airtight Recessed Lighting 26

Outdoor Lighting 26

Building Guidelines

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

b This booklet was written to provide energy efficiency guidelines and measures for builders, sub-contractors and homeowners. Proper installation ofthese components into a new or existing home will provide energy savings,improve comfort and lower utility bills. When building a new home, it is farmore cost effective to incorporate energy efficiency measures during construction than to add them in the future.

At the time of this revision, the components and measures within thisbooklet meet commonly accepted home energy science building practices supported by numerous industry experts.

The techniques described in the following pages are intended to work inconjunction with requirements and regulations as described by local buildingordinances and codes. However, fany discrepancies should arise, seek directionand c/arjicationfrom local buildingprofessionals. inspectors and code enforcementofficials.

Contact your local electric cooperative energy adviser for additional energy efficiency resources or visit www.aecc.com.

INTRODUCTION

A

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Careful consideration should be given to the building site when designing a new home. The site may contain natural layout and shading advantages. Ideally, a house should face northor south.

If the site’s natural frontage runs north to south, creative planning and de—sign can be used to take advantage of the sun and wind patterns.

A source of solar heating from windows can be obtained by locating majorliving spaces along the south side of the home. However, a minimum two-foot overhang should be used to protect against solar heat gain during summermonths. Give careful consideration when making decisions about incorporatingsolar heat gain into your dwelling. Although the free heat from the sun is welcome on a cold winter day, unwanted and unmanaged summer solar heat gaincan make your home uncomfortable and increase utility costs.

If the site requires the home to face east or west, deciduous trees should belocated on the east and west sides to protect the home against summer sun. Toattain higher efficiency in the winter, use less glass and door area on the northside of the house. Evergreens and shrubs will provide an excellent windbreakthat may help reduce energy use during the winter months.

SITE SELECTION

NORTH

Proper orientation

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

BUILDING DESIGN

Energy’ efficiency design concepts should he considered when developing plans for a newhome. Some of the more efficient designs maximize floor space while minimizing overallvolume and exterior wails. A simple shape will reduce heat gain, heat loss and overall construction costs. Each additional corner and customized ceiling (cathedral, coffered and vaulted)will add to the cost of construction and increase the required BTUs (British Thermal Units)for heating and cooling.

These charts illustrate the additional square feet of sidewall space required when differentshapes are designed with the same amount of floor space.

Plan A has 170 linear feet of outside wall ‘and 1,360 square feet of outside wall space.*Plan B has 180 linear feet of outside wall and 1,440 square feet of outside wall space.*Plan C has an additional 240 square feet of outside wall space compared to Plan A.

Additional heating and cooling capacity would be required to condition Plan C.*

*BaSed on 8—foot ceilings.

1800 sa. ft.

Plan B has 180 linear feet of outside wall and 1,440 square feetof outside wall space. *

Plan C has an additional 240square feet of outside wall spacecompared to Plan A. Additionalheating and cooling capacitywould be required to conditionPlan C. *

40’Plan A has 170 linear feet ofoutside wall and 1,360 squarefeet of outside wall space. *

45’

40’

50

1800 sq. ft 20’

u.

20’

70’

1800 sq. ft. 20’

30’

.30’

40’

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Construction StandardsWhen framing exterior walls, the standards shown be

low are recommended. Past construction methods gave littleor no consideration to corner or partition wall insulation.This uninsulated condition may promote the developmentof moisture within the wall cavity. Also, the uninsulated areadoes not provide a thermal barrier and promotes heat loss andheat gain. Moisture development occurs when a combina

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Proper Tee andCornerConstruction

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Old CornerConstruction I

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tion of heat loss, andlor heat gain, and the relative humiity reach certain levels. By its very nature, Arkansas’ moclimate is prone to develop moisture within improperlynon-insulated components or dwellings.

Energy efficiency construction practices enable contrators to insulate these crucial points, use less framing materhand simplify the framing process.

Corner and Tee Construction for Energy EfficiencyCorners and tees are components that can affect the overall insulating performance ofan exterior wall. The frarring illustration shown is recommended to maximize insulation materials at corners and tees.

Extedor WallsEither 2 x 6 or 2 x 4 framing can be used in

energy efficiency home construction. Your choiceof framing materials may affect insulation optionsand may restrict the ultimate R-value of the wall. Aminimum R-13 is recommended.

Cellulose or foam insulation are preferred, andare important components of the ultimate R-valueyou wish to achieve.

Other elements which can impact the desiredR—value are interior finish materials, vapor barriers,exterior sheathing products, and siding.

HeadersHeaders for doors and windows located on outside

walls should include Styrofoam or other rigid insulationbetween the two plates. All edges and corners should becaulked and sealed.

Energy Tee Energy Corner

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I [

INSULATION

Complete Home Insulation

Energy is a measurable quantityof heat, work or light. Two laws ofthermodynamics science govern the behavior of heaton planet Earth. First, heat energy merely movesfrom place to place and changes form. Secondly,heat moves from high temperature regions to lowtemperature regions — never in reverse. So, thepurpose of insulation is to slow or impede the transferof heat from warmer areas to colder areas. Duringa hot summer day, heat is moving through buildingmaterials, windows, doors and air voids as it makes itsway into an air-conditioned dwelling. The oppositehappens on a cold winter day.

Properly installed insulation will pay for itselfby reducing heating and cooling costs. Additionalbenefits of insulation are a significant reduction of airinfiltration, noise reduction, improved comfort andenergy conservation.

The three most common forms of insulationused in residential construction are fiberglass, foamand cellulose. At the time of this revision, theElectric Cooperatives of Arkansas recommend theuse ofproper/y installed cellulose and foam insulations.New analysis technologies, testing equipment and thermalimaging cameras are enabling certified energy auditors andinfrared thermographers to objectively study insulationperformance. Numerous studies, opinions and white papersare available that conclude properly installed cellulose andfoam insulations outperform fiberglass insulation.

Cellulose and foam insulation not onlyact as excellent insulating materials, theyalso perform as air inliltration barriers byadequately sealing cracks and penetrations.

The term “damp-blown” cellulose insulation referencedin this publication is a process application. Regular celluloseinsulation is fed through an installation machine uponwhich a small amount of adhesive and water are addedto assure a properly dense-packed installation. Properlyinstalled cellulose insulation dries in a few hours and willnot settle over time within the wall cavity. Foam Wall Insulation

0

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ThL lndustr) stmdard for comparing Insulating materials is b the thermal resistince called R-values R—vrefers to a material’s resistance to heat flo’ not tbickncss. Note the recommended levels ofinsulationfot Aikansthis chart published by ENERGY STAR®. The higher the insulation’s R-value, the greater the insulatixg prnpCheck sour local building codes for fire ratings.

YOUR HOME CONTRIBUTES TO THE QUALITY OF THE ENVIRONMENT/ U.S. Environmental Protection Agency J.S. Deparimen? of Enrgy

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About ENERGY STAR. News Room FAGs- Search

Home Improvement

Horny Home Impmvenwrtc b Seal end lnyilo wOb ENERGY STAR Recommended L.v.ls Of Insulation

Recommended Levels of InsulationInsulation level are specified by R-Value. R-Value Is a measure or insulations ability resist heat baveling through it The higharthe R-Vatue tIle hithe lhennal performance olitte Insulation. The lable below shows what levels Of Insulation are cast-effective for different dimafos and locations in tIllhome

Recommended insulation levels for retrofitting existing wood-framed buildingsJoIn ENERGY STAR

Add l.wuladan InZoneFloor1hedc Ex*.dng 3-4 IncIse. Ineulalion

1 R30 to R49 R25 to R30— R13

2 R30 to R60 R25 to R38 R13 to Rig3 R30 to O R25 to R38 R19 to R254 R38toR6O R38 R251oR3O

5 to 8 R49 to R60 R38 to R49 R25 to R30Wall Insulation: Mienever ardedor siding is removed on an

Uninsulated wood-frame wall:

Ddhl hdes In the sheathing and blow insulation into the empty wall cavity before Installing the new siding, andZones 3-4: Add R5 insulative wall sheathing beneath the new sidingZones 5-8: Add R5 to R6 insulative wall sheathing beneath the new siding.

Insulated wood-frame wall:

• For Zones 4to8: Add R5 insulative sheathing before installing the new siding.

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Using Infrared Technology

Camera Model

Image Date 8/12/2010 4:57:30 PM

Image Name IR_0589.jpg

Emissivity 095

Reflected apparent 70.0 °Ftemperature

Object Distance 12.5 ft

Temperatures in excess of 112 degrees were recordedinside the dwelling at joints and areas of improperlyinstalled fiberglass insulation. Some areas were notedreaching 120 degrees.

Furred-down ceiling below a shed-style roof Doublelayered 6” (improperly installed) fiberglass balls.Temperature recorded on shed roof over 160 degrees.Roof is south-west facing. Room temperature is hot,uncomfortable and has hiah humidity level

Old Style Recessed Can Light Fixture

Infrared thermal imaging is a indispensable tool in the “home science” field.Thermograms display heat energy as visualimages and confirm areas of heat gain orheat loss. Thermograms like the ones shownreveal common problems found in manyhomes across America. The constructioncomponents within this booklet are designedto impede and slow the transfer of heat inresidential dwellings.

Missing Fiberglass Insulation in Attic

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Ceilings

Ceiling insulation should meet the R-38 minimum requirements. Blown ccliiis recommended and should be approximately 12—14 inches in depth to equal R—38. Mmybuilders in irkansanow increasing ceiling insulation to an R—45 level. i\Iake sure to incorporate proper attic ventilation.

Cathedral CeilingsConventional construction required cathedral ceilings to have insulation, a vapor barrier and adequate ventilasimilar to the illustration. This type of construction enabled convective ventilation to prevent potential moit

development from heat loss during the winter or heat gain during the summer. One must incorporate this metlousingjiberglass insulation. As mentioned previously, the Electric Cooperatives ofArkansas do not recommend theof fiberglass insulation in a retrofit or new home construction ... especially on cathedral ceilings.

Home building experts now treat cadral ceilings like a diagonal wall. Think oi“A-framed” house. It’s nothing other thanwalls inverted and used as a roof. Construtproperly, the need for vapor barriers and venltion is no longer necessary And thanks to datblown cellulose and foam insulation products,ceiling cavity can be completely filled and elimitthe factors that cause the development of moistThe “complete-fill” or “cathedralized” insalatmethod for cathedral ceilings must be instaproperly or moisture issues might develop.

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Common CeilingInsulation Processwith Ridge, Gableor Turbine Venting

Complete Fill or CathedralizedFoam Insulation

Exterior Walls

For exterior walls ofconditioned air spaces, insulateto an R-value of 13 or greater. An R-13 value can be Damp-Blown Expanding Foam

Cellulose Insulation Insulationobtained with standard 2 x 4 framing constructionand proper installation of damp-blown cellulose or foam insulation. Properly installed cellulose or foam may actuaincrease the minimum R-13 thermal value while dramatically reducing air infiltration.

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floors

II

Crawl Spaces and Penmeter Walls

Crawl space perimeter walls can be insulated with oneto two inches of rigid foam board properly applied to theinterior side of the block with adhesive, or with one to twoinches of damp spray cellulose. The insulation should notcome closer than three inches to the ground for termiteinspection purposes. However, at the time of this revision,termite companies are reviewing the continuation of thispractice since concrete block, treated bottom plate lumber,properly manufactured cellulose insulation and foam insulation are not considered food sources for termites. Contactyour termite company for clarification.

A vapor barrier should also be installed over 100 percent of the ground area. In other words, there should notbe any exposed ground within the crawl space. A seamless6-mil or thicker polyethylene cover is recommended.

Concrete Slab floors I

Floors over vented crawl spaces or t

condittoned basements should be insulaA minimum R-value of 19 is recommendA common misconception is that heat riii4zi-m air rises; heat travels in all directiccontinually seeking cooler areas. Uninsulafloors become a point of least resistanceheat to travel.

One of the easiest methods for insaing floors over crawl spaces is the applicatof expanding foam insulation. The prodis sprayed against the underside of the fljoist cavity and stem walls.

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Expanding Foam Insulation Sprayed on Floors

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Closed Cell Foam Insulation Sprayed on CrawlSpace and Perimeter Walls

Concrete slab floors should have a minimum oie—inch thick waterproof insulation board between theentire outside edge of the slab and foundation. Thisshould extend vertically at least four inches and 24inches horizontally under the slab. Basement floorsless than two feet below ground level should also beinsulated in this n r.

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Basement Walls

If a basement area is to be used as a living or work area, the interior wallshould be framed and insulated to meet a minimum R-value of 13.

Damp blown cellulose or foam insulation should be installed between the studs in a basement wall with the typof finish illustrated. The framing lumber will determine the amuunt of insulation that may be installed. Unexposewalls, as well as exposed walls, need to be insulated.

Note: Be sure to insulate the area where :hefioorjoist and sill header meet.

Rigid lum board insulation is commonly used in work and unfinished areas. It may he glued to the wallor attached to wood studs or furring strips. The extruded polystyrene is preferred over the molded heads type cpolystyrene insulation.

Sill Header

511 sealer

Basement walls

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WINDOWS AND DOORS

Windows

Windows are used for many reasons — to allow sunhglit and wannthenter the home, introduce fresh air, view the outdoors, to add beauty atstyle to the home and more. However, the reality is windows generally have low R-values and can

a home’s largest source of significant energy loss. In an energy—efficient home, the glass should be kept to 10 percor less of the total wall area and should never exceed 20 percent.

______________________________

Windows should be selected according to the following properties, listed from best to worst.

Frame1. Wood or vinyl2. Metal with a thermal break in frame.3. Metal without thermal break in frame. (These are energywasters.)

Glazing1. Triple pane with Low-E glass.

2. Triple pane.3. Double pane wnh Low-E glass. (Ucl,a//y the best value.)4. Double pane.

It can be difllcult and confusing for homeowners to determine whetherenergy efficiency and quality features are present in a window. For this reason,we recommend that you look for the National Fenestration Rating Council(NFRC) rating label on the window. This label will enable you to compare the

ENERGY STARr Duahfiad in all 50 States.Aprabado par ENERGY STAR en lasSO estadas

energy efficiency features ofdifferent window brands. Also, do not let a window brand name be your only determini

factor. Without diagnostic equipment, one of the only ways tbr consumers to confirm the energy efficiency charact

isfics of a window is the NFRC label. Most all major brand name window manufactures make less efficient, low-cwindows. Compare NFRC labels to guarantee you are getting an efficient window. Furthermore, always ask to see

NFRC label. If the window does not have the NFRC label, or the salesman cannot provide one, there is a possibi]that window may not be energy efficient.

When comparing NFRC labels, look for windows with Low-Ernissiviry (Low-E) and a U-factor of.35 or Io’aAlso look for windows with a Solar Heat Gain Coefficient (SHGC) of .30 or lower. The ir the U-factor aSHGC, the more efficient the window will be. Since Arkansas is located in a moist, warm climate, properly instaland sealed, Low-E, low Ulictor and SHGC windows can make a significant reduction in heating and cooling coThe Low-E reflects the sun’s radiant heat during hot summer months. Both Low-E glass and low U-factor windohclp reduce heat gain through the glass during summer months and retain heat in the house during winter monthslow SHGC helps block heat generated from the sun.

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an unconditioned area, such as a garag

Weather— striptop sides

and bottoms

berglass doors with urethane foam core are recommended. Stor

aIized, with the exception ofwood doors. Care should be takstern exposure due to excessive solar heat build-up. If I ‘rent

ia high,e ‘ efficiency rating.

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I

AIR INFiLTRATiONAir infiltration is unwanted and unmanaged air movement that adversely affects home comfort and drives

energy related costs. Numerous studies by residential energy efficiency experts pinpoint air infiltration as the bigg

source of energy waste in American homes today. No home is built airtight; however, the movement of air into a

Out of homes can be reduced, controlled and managed.

Air moves through any unsealed cracks or gaps associated with normal constmction. These areas include cra

in framing, under base plates, top plates, around duct registers, through holes for electrical and plumbing services a

especially around windows and doors.

Caulking can substantially reduce air infiltration. A high quality brand of silicone acrylic latex caulk is recoj

mended. Properly installed house-wrap may also reduce infiltration. The material is applied on the outside ofa frare

wall between the wall and siding. It is also an excellent means of sealing around doors and windows. The wrap is

a vapor barrier.

Cross Section ofEnergy-Efficient Door

Urvthane foam core

Caulking and Sealing of Top and Boftom Plates, and Electrical Penetrations

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I

Caulking, foam sealants and house-wraps are very good and relatively inexpensive ways to reduce your heathand cooling hills. They also help you get the most comfort for your energy dollars. Apply caulking from the insidea framed dwelling prior to the installation of the insulation and sheetrock components.

It is recommended that all electrical,plumbing and outsidepenetrations into the home be caulked au

sealed toprevent outside air infiltration. Since all homes are unique and different, thefollowing is

general list ofareas tofocus upon. When in doubt, caulk it.

a. All penetrations (wiring, plumbing,etc.) into kill wall cavities should becaulked and sealed, including throughthe top and bottom plates of the wallcavity

b. Windows and doors should becaulked and sealed with low-expansionfoam specifically designed for thoseapplications.

c. Foam should be used between the boxsill and foundation or basement wall.

d. Bottom plate should be caulked to thesub floor.

e. All headers should be caulked andsealed into place.

f. House wrap should be installed undersiding.

g. Double top plates and studs should becaulked.

Blower Door System

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VENTILATION

Air can enter the home through infiltration, opening doors and windows, or fro.mechanical ventilation. Natural ventilation refers to the entry of air through intentional openings such

doors, windows and vents. Mechanical ventilation is the intentional removal of indoor air or introduction oIoutdoi

air using a fan or blower.

As mentioned previously, it c virtually impossible to create an airtight home. However, some building codmay require mechanical ventilation if a blower-door test reveals .30 (30%) natural air ehaiics per hour w lowVisit www.ashrae.org for comprehensive derails pertaining to ventilation and indoor air quality.

Attic Ventilation

Ventilating attic space to allow warm, moist air to escape is important. With no vapor barrier, at least one squa

foot ofvent opening for each 150 square feet of floor area is necessary Ifyour vent has 1/8” or 1/4” wire mesh over

it should be 1 1/4 times as large as the basic size. If it is covered by 1/4” mesh and a louver, it should be twice as lanfor proper ventilation.

If you have a vapor barrier, there should still be one square foot of free vent opening for every 300 square feet

attic floor. One half of the vents should be located near the roof ridge, and one half of the vents located near the soff

These vents should be located so that half of the vents are low and half are high.

Inadequate ventilation and insulation or closing aftic vents may cause:

• Mildew and wood rot of roofjoists• Condensation in the attic that robs insulation of R-value• Water stains on interior ceiling

Frost during winter months

Crawl Space Ventilation

At the time of this revision, there is developing research that indicates a tightly sealed crawl space is far more eergy efficient than those with open ventiiation. One theory suggests enabling cold outside air into the craw Ispace dting the winter increases winter heating bills. Conversely, the hot air from summer increases cooling bills. In southeclimates, allowing hot and cold air into rise crawl space may introduce moisture into the home. Also, open crawl spamay cause condensation on uninsulated ductwork and promote mold growth. —

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Recommended Ventilation Methods

:

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gei Crawl space vents are typically 16 inches by 8 inchesand have a net-free area of 64 square inches. The vents

ashould be spaced fir enough apart to provide for effective cros-vcntilation.

If a ground cover is provided, one square foot (144square inches) ofnet-free vent area for each 1,500 squarefeet of crawl space is suthcient, hut more vents are de

b. sirable. Four vents, two each on opposite sides of thehouse, provide minimum ventilation.

If no ground cover is provided, the vent area shouldhe increased to one square foot (144 square inches) of

C. net-free vent area for every 150 square feet of crawl

e.

space.

Kitchen and Bath Ventilation

All exhaust firns should be vented to the outside, not

th ti/tic, and should be equipped wirh a back draft damper.f. Humidity-sensing exhaust fins should be installed in all

bathrooms and always vented to outside.

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Cross Section of Crawl Space Ventila

General Ventilation

Vent all clothes dryersto the outside.

Insulate long runs of ventilation ductscially through an attic, to reduce moisture csation within the duct.

lr% not uncommon during an Arkansas sui

temperatures to reach near 160 degrees on the soiside of an asphalt-shingled roof Without radiaroof decking, attic temperatures may approachrures near the actual external roof temperature.

radiant banier roof decking can reduce the tempthe attic up to 50 degrees. The reduction in hevery important if ductwork is located in the attic.

Crawl spaces cannot be tightly sealed if there is constant or recurring moisture from natural springs, wat

and drainage, etc. Building codes may require ventilation, so always be sure to verify with local code enforcemer

a fr sealing the crawl space.

It If a crawl space must or is required by local code to be ventilated, locate vents as high as possible from groi

and close to the bottom of the joi%ts.sea

a.

Radiant Barrier

Radiant barriers are materials installed in buildings toreduce summer heat gain and winter heat loss. The alsoreduce heating and cooling energy usage. The potential benefit o1 attic radiant barriers is primarily in redi

conditioning cooling loads in warm or hot climates.

Radiant barriers work by reducing the heat transfer from thermal radiation .Icross the air space betweer

deck and the attic floor, where conventional insulation is usually placed. Radiant barrier roof decking works

ing the amount of radiant heat on the attic insulation. Since the amount of radiation striking the top of the i

is less than it would have been without a radiant barrier, the insulation surface temperature is lower and the

through the insulation is reduced.

I Radiant Barrier Roof Decking

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HUMIDITY AND VAPOR BARRIERS

The human body is fairly comfortable with a minimum relative humidity of 20cent and maximum of 50 percent. An average level of 35 percent to 50 percent is recommendmaximum comfort. Low levels of humidity can cause dry skin, aggravate respiratory ailments, dry out fiirnituwoodwork, and require higher heating temperatures to satisfy occupants of the house and to control static elect

High levels of humidity can impair insulation effectiveness, cause condensation at windows, and cause stnrotting ofjoists and framing.

As outside temperature drops, the humidity level in the home decreases. Also, a home with low air infiltratiohave higher humidity levels.

Homes with one or more of the following conditions are morelikely to experience increased humidity levels:

• Less than 800 square feet of living areas.• Less than 250 square feet per occupant.• Tight wall or ceiling construction, weather-stripping on windows and doors.• Heating systems that use outside combustion air.• Low-sloped roofs or unvented attics.• Gas ranges, unvented gas stoves and gas logs, other gas-fired appliances.• Crawl spaces with no ground cover.

Vapor Bamers

A vapor barrier is a material with high resistance to moisture flow. By definition, it should have a ratingperms or less.

Using fiberglass insulation may cause excessive moisture in your home. Moisture can filter through insucausing it to become damp and matted. \Vet insulation loses its effectiveness. A good vapor barrier installedinside of exterior walls will protect the insulation from moisture in your home.

To increase humidity in your home:• Install a humidifier.• Propetly install glass doors and damper

in fireplace.• Install tight fitting storm sash around

windows and doors.• Properly install vapor barriers during

construction.

To decrease humidity in your home:• Install an electric air conditionei• Install a dehumidiflei• Instaft adequate exhaust fans for kitchen,

bath and laundry areas.• Install humklity-sensing exhaust fans in

bathrooms.• Properly ventilate clothes dryer to outside.

Increase mechanical ventilation.

Although a vapor barrier will protect insulation, it will also increase the humidity level in your home. ‘

properly installed vapor barrier, humidity control becomes essential. In most cases, a vapor barrier is notrecommended when cellulose orfoam insulation areproperly installed in the walls.

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and Concrete Slabafui

C.

Apply a 6-mil polyethylene plastic film to the ground area before the slab is poured. Lap material six mciaway from the direction of the concrete pour.

d. Crawl Spaces

e. Ifyou are insulating the floor over an unheated crawl space, lay 6-mu polyethylene film on the ground to lmoisture from moving into the house. Extend the plastic sheet several inches up the walls and fasten. Overanchor adjoining pieces.

g. BLOWER DOOR TESTING

I

While following the recommendations in this guide will reduce the .nnount of air leakage or infiltratiomsources of leakage arc extremely difficult to locate. Homes can be tested for leakage with a device called a bloMsystem. Blower door testing involves depressurizing the home to artificially increase the amount of leakage. Ican be readily identified and sealed. The blower door also provides an assessment of the home’s overall tightisimilar process using a duct-blaster is used to test for duct system leakage. I)i cm leakage has been identified as aproblem in many areas of the country.

Itsea’

gen

a.

b.

SW header

Sill sealer

Vapor Barrier for Slabs

b Vapor barrier

Blower Door:Canvas door panelGauges

— Arfow rate— House pressure

Blower Door Testing is Used to Measure theAmn,u,# nf Air b, iJnni

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HEATING AND COOLING

Geothennal Heat Pump

The most economical heating and cooling system available today is thegeothermal heat pump.

Ground source or geothermal heat pumps use the earth as a giant heat sink. By circulating a water and antifreezesolution through a series of high-density polyethylene pipes buried in the ground, the ground source system uses theearth’s constant temperatures as a pre-heating and pre-cooling cycle. The compressor and mechanical equipmentprovide the balance of heating and cooling required. The result is a system that will deliver from three to five units ofwarm, comfortable heat for every unit of electricity consumed. The piping ioop can be buried in the ground eitherhorizontally or vertically.* Lake loops and well water systems are additional ways of installing a ioop system.

Geothermal heat pumps can also provide free domestic hot water from a de-superheater feature while in the airconditioning mode. They can also be equipped to provide year-round hot water at a substantially reduced cost compared to a conventional water heater.

A major decision when building a new home is the type of heating and cooling systemto install. I\ lost contractors and homebuilder% using electricity as their choice for heating and cooling are selectingheat pumps. Tv types of heat pump aailab1e on the market wdt’, are geothermal and air source.’

*Vertical Loop Ground SystemTypical Vertical Installation• one loop per ton• each loop 10-15 feet apart and 150-200 feet in depth

\/ertical LoopIistaIIation to

-

24O!Dp

-1

*Hodzo,I Loop Ground SystemTypical Horizontal Installation• 500-600 feet of pipe per ton• 200-300 feet of trench per ton

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a Air Source Heat Pumpa

The air source heat pump operates on the same principle as

j the geothermal heat pump except the air source heat pump cx—

triers heat from the outside air. It provides comfortable and af

fordable heating and cooling all in one unit. Efiiciencies are stated

in terms of SEER, Seasonal Energy Efticiencv Radio; and HSPF,

Heating Seasonal Pertbrmance Factor. Units with a SEER of 13

or greater and HSPF of 8.5 or greater are recommended.

Regardle of the type of heating and cooling system you in

stall, it i crit,caI4’ important to have the urn/properly sized for your

particular home. l3igger is not better!

ur elecmc cooperative or a reputable heating, ventilation

and air conditioning (HVAC) contractor can assist you in properly

sizing your heating and cooling system.

For more intiirmation on a variety of heating and cooling systems, contact the member services department at

electric cooperative. Cooperative staffwill be happy to provide you with additional information, brochures and a li

local, qualified dealers. They can also provide you with information on operating costs for your area.

• Duct System

The duct system must be properly designed

and sized to allow adequate and balanced air-

• flow throughout the house and to maximize

operating efficiency of the HVAC system.

It i recommended that the duct system not be placed in an

unconditioned attic. Extreme fluctuations in temperature have a

detrimental efkct on the operating equipment. All ducts running

through unconditioned areas must be insulated. Use radiant bar

rier roof decking if installing ductwork in an attic. If possible, the

duct system should be located in the conditioned area as a ftirred

down design, o’ in a basement, crawl space or slab.

The entire duct system should be cons

of metal and be made airtight with duct mast

reinforcing tape. Never use general-use due

to seal and tape joints. Also, avoid using flex

The duct system should also be properly ins’

Special ductwork for slab installation is now

able. Contact a reputable HVAC dealer For d

Metal Duct

Mastic Sealed Metal Duct

HVAC-Rated

Reinforcing Tape

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Fireplaces

Fireplaces generally are not energy efficient; however, many modern homes have them for aestheticsand nostalgia. If you plan to include a fireplace in yourhome, consider adding more energy efficiency components and measures that will offset the energy loss fromthe fireplace.

1. If possible, install the fireplace onan interior wall to minimize heat lossand heat gain.

2. Install an easily closed damper toseal off outside air.

3. Install an outside air vent or sourcefor proper combustion.

4. Make sure you have airtight glassdoors

5. Install a fireplace insert to increaseheating efficiency.

12” insulation —-

Ceilng line ——

Exterior woll

6” insolation

nside partition

6” round pipe -________

16 8—6 boot

16 x 8 vent

Arrow indcates outsidecombustiofl air I

Floor line

W’tn slab Floorfoundcton insulation

Sob

Fireplace Installation in anEnergy-Efficient Dwelling

I

‘I

Corner Fireplace Framing WithinFoam Insulated Envelope

—Closoblt damper

Closoie glass doors

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Consider installing a high energy-efficient IVlarathon water heater. All units have an energy factor rating ot

to .95. They come with a lifetime warranty on the tank and are guaranteed to never leak or mst. Another optk

the ultra-efficient General Electric GeoSpring Hybrid water heater. At the time of this revision, the GeoSpring

ENERGY STAR® rated with an Energy Factor (EF) of 2.35 or 235% efficiency. The GeoSpring uses heat pi

technology and is considered one of the most efficient water heaters available. Contact your local electric coopen

for details about both water heaters.

Check the temperature on your water heater for additional savings. Most water heaters that are set for 120°F

provide adequate hot water for most families.

1. When possible, place your electric water heater on a two-inch thick rigid insulationboard to insulate the bottom of the tank.

2. Insulate all hot water lines above and beneath your floor. Insulate hot water lines

located in slab before concrete is poured.3. Locate your water heater in a conditioned area of your house, preferably close to the

center of the house.4. Install heat traps for additional savings.

When shopping for water heaters, always look for the bright yellow energy rating tag. Look for units that

an EF rating of .90 (90% efficiency) or higher. Also, water heaters of .90 or higher generally do not require instiL

blankets,

At the time of this revision, the U.S. Deparment of Energy has proposed higher efficiency standards for ‘heaters. Proposed increases, if finalized and promulgated, will not take effect until 2015. When building an em

efficient home or replacing an existing water heatei always strive to install an electric unit with the highest EF p05

heat ra

\\1 I2” rgd

loom insul,flori

WATER HEATERS

When purchasing an electric water heater, match the gallon size to the needs of yifamily. A 50-gallon water heater is normally adequate for an average family.

F

“Ball” heat trap

Cold water Hot waterne vie

I MarathonWater Heater

Tank outlet

GE GeoSpringHybrid WaterHeater

I

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LIGHTING

Plan your switch locations properly to allow [walking through the house from lighted .uca tolighted area without having to go back to turn offa lielit.

Make sure that you have plenty of outletsthroughout your home, including your hail andfoyer.

Include all the areas where you may need additional lighting, such as the shower, closets, underkitchen cabinets, stairways, etc.

Light Emitting Diode

LED (Light Emitting Diode) bulbs can use 20 to 50 times less energy than incandescent bulbsand may last for up to 20 years. At the time of this revision, J.ED bulbs are available, but arc quiteexpensive. Much like CFLc in their genesis, LED bulbs most likely will become more availableand affordable as technological advancements improve and economics affect supply anddemand. As your CFLs reach their useful life, replace them with LEDs.Buying them one at a time may fit your budget.

ILED Light Bulb 2

Lighting requires planning when building a new home. Tadav’s lifestyles .mdmodern technology in make a big difference in the look and convenience of li,hting in ‘our home.

Lighting is part of your environment. It affects sour mood, .olor. safen. convenience and decorative qu.thn of your home.

Lighting can help you relax or can keep you awake. Proper planning allows ‘ou to control yourhome environment with lighting. Include in your lighting plan all the functional and decorative lnhting you require so the wiring can be installed during construction.

Plan your outdoor light controls in easily accessible locations.

V.

ii

AI

e

Compact Fluorescent Lighting

CFLs are Available In All Sizes and Sha

A much more energy-efficient lighting optionis the compact fluorescent lamp (CFL). CFLshave a little higher initial cost, but use about 70percent less electricity than incandescent bulbs and last up to 10 times longer. They provide the same

‘iii of light as incandescent and gne off less heat Compact fluorescerit use the ur principle asstandard tubc fluorL Lcnn but the tube is smaller and folded over to concentrate the light

to c of their smaller size, compact fluorc tents can h& used in table and floor lamps, ceiling jJfixtures, ceiling fins and candelabras. Compact fluorescents come in three shapes: twin-tube, globe(or cylinder) or spiral. All types need ballasts to operate, devices that alter the electric current flowingthrough the tube. Many come with ballasts attached, while some require that ballasts be purchased.Dimmable CFLs are also readily available.

‘Where applicable, only use recessed light fixtures thatare rated insulated contact airtight (ICAT) and can beinsulatedfrome

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Insulated Contact AirtightRecessed Lighting

i\Iake sure that recessed lights, which

are most often located in attics or vaulted

ceilings, are not a source of air infiltration.

This causes energy loss and lcad to mois

ture damage of ceiling insulation, reducing

its effectiveness. Invest in ICAT recessed

ceiling lighting fixtures.

Known as lCT fixtures, these recessed

ceiling lights feature aluminum housings

that allow them to be completely covered

with insulation. They also have gaskets to

seal the space between the fixture and ceil

ing opening. These other features reduce

air infiltration, making airtight recessed fix

tures the most energy efficient choice for this type of lighting. Airtight recessed lighting fixtures also come in a wide

range of styles that can accommodate a variety oflamp types, including CFLs and LEDs.

Outdoor Lighting

Outdoor lighting in the form oflamp posts, sidewalk lights, floodlights and accent lights can enhance the beauty of

your home and expand your family’s opportunities for outdoor activities. More importantly, outdoor lighting provides

extra safety and security.

For energy-efficient outdoor lighting, choose CFLs and LEDs designed for outdoor use.

When selecting lamp posts and accent lights, choose those that have a light-sensing control to provide efficient

dusk-to-dawn illumination.

For security and safety, locate energy-efficient outdoor lights by all your entries, garage and driveway. Consider

using solar-powered decorative lighting where applicable.

1

ICAT Recessed Ughting

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r

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r w—— r

Recommended Reading and Helpful Websites:Residential Ener by John Krigger and Chris Dorsi

Builder’s Guide to Mixed-Humid Climates by Joseph Lsriburek

www.aecc.com www.smaitenergjtips.oig www.aiiwnsasener.oigwww.energystargov www.doe.g,w

For more information, contactyour local electric cooperative.

Electric CooperativesofArkaiisasWe Are Arkansaswww.SmartEnergyTips.org

hA

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S!q!LX]

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BY DOUG RYE

i cut your energy bills

The More ThingsChange, the...

Yes, you know the

rest, the more they

remain the same. It is

unbelievable, isn’t it?

Another year has passed.

Well HAPPY NEW YEAR

again. As I was thinking

about this column and

the ways that we could

best help OU in 2013,

I also reflected on the

past. I thought about many of the

ways that the world has changed

since I wrote my first column for this

magazine. I also thought about how

much faster and busier life seems to be

with the technology revolution. Then

I thought about the great opportunity

that we have had to help so many

people have more energy efficient and

affordable houses. Just last evening

a man said to me, “Y’all have done a

good job teaching folks about energy

construction. I walked through several

houses under construction recently

and all of them were using Marathon

water heaters and cellulose insulation.

I believe that they learned to do that

from y’all.”With further discussion, I learned

that “y’all” was referring to me and the

Arkansas electric co-ops. Well, 1 love

to hear comments like that. What we

teach is good for the consumer, good

for the environment and good for

our nation. I have never had a single

person say to me that teaching energy

efficiency is a bad thing. So we will

continue to teach in 2013, and we will

try to do our best ever. We will use

several methods to help you have a

more energy-efficient house including

this column, seminars and www.

sinartenergytips.org.

As I thought about the ways that

things have changed through the

years, it occurred to me that energy

efficiency, as relating to houses, has

remained the same. I believe that if we

made a list of every item that affected

the energy efficiency of both a 30-year-

old house and a brand new house, the

two lists would he essentially the same.

Of course, we would expect the new

house to be the most energy efficient

of the two, and, in most cases, it would

be. But not always. If the owner of an

older home has corrected the house’s

energy inefficiency issues, it could

easily be more energy efficient than a

newer house. I often get a call at the

office where the caller starts by saying,

“1 live in a 50-year-old house and

I can tell by the sound of the caller’s

voice that he/she has doubts as to

what can be done or if there is even

anything feasible to do that will make

the older house more energy efficient.

Well, the answer is nearly always, yes.

It should be obvious by now that

a list is important. And what is on

that list? Well, it needs to identify

the energy efficiency needs of your

house only. That list should be based

on facts and not guesses. In the 2013

columns, we are going to do our best

to help you know what needs to be

on that list and to teach you how to

make improvements so that you can

start reducing the number of items on

the list. We encourage you to not only

read the columns, but to save them for

further references. So, since it is already

2013, let’s get started.

Without a doubt, the best way

to know about the energy efficiency

of any house is to obtain a detailed

energy audit. I often tell folks that you,

will learn more about your house in

a couple of hours with a good energy

audit than you will learn in years

without one. If your house has comfort

problems or high utility bills and you

are a member of an Arkansas electric

co-op, I suggest that you call your

electric co-op and request an energy

audit. And the sooner you call, the

better because the audit will almost

always reveal air infiltratiun poblems.

And that is what we will cover in the

column next month. Trust me, you will

be glad that you called your co-op. And

as always, you can call me at 501-653-

7931 for other energy efficiency help.

P.S. I have started scheduling energy

seminars for 2013. 1 will list them at

the end of each column. W

Craighead Electric Co-op, Jonesboro,

on Feb. 4-5, 2013.

What we teach is good for the consumer, good for the

environment and good for our nation.

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Doug Rye says cut your energy bills

I The more things change, the morethey remain the same ... part 2

BY DOUG RYE

And speaking of changesome things never

change, like the laws ofnature on Earth. Heatalways moves to cold onour planet. So, duringwinter months, the nicewarm heat within yourhouse is always moving

to the colder outdoorclimate. Before long,

spring and summer will return and theheat provided from the sun will moveinto your air-conditioned home.

Heat is always on the move andwill try to relocate anytime there isa temperature or pressure differencebetween the inside and outside of yourhome, It really is that simple. If wewant our homes to be more energyefficient, we determine where the heatis moving and then take steps to slowand retard the movement.

I learned many years ago that heatwould move much faster through anopening. If you can see light aroundyour front door, that’s a perfectexample. Air infiltration is unwantedor unmanaged air movement betweeninside and outside a building. Airinfiltration is a major problem in manyhomes that leads to uncomfortablehomes and high utility bills.

I remember the day when I learnedabout the magnitude of air infiltrationon the average house. It was the sameday that I first witnessed a blower doortest on a two-year old house in Cabot.This was early in my energy efficiencycareer and I was happy to attend.About eight people were in attendance,including two from the company thatwould test the house. We were told thatthe young family that had originallypurchased the house had moved out

because of very high utility bills andthat the baby’s bedroom had beenextremely cold.

After introductions, we made avisual inspection of the house and it

appeared that there were no problemswhatsoever. The blower door unitwas then installed in the front dooropening. We were told that the blowerdoor could often find problems thatcould not be found visually. It wasthen explained to us that the fan inthe blower door would be used to suckair out of the house until the house

reached a predetermined reading onone of the gauges. That reading couldthen be used to calculate the amount ofair infiltration in the house.

As the equipment was ramping up,the energy auditor said, “Rememberthat the amount of inside air going outthrough the fan equals the amount ofoutside air coming into the house fromsome source.” As the fan reached theproper negative pressure level we all felta tremendous amount of air rushingtoward the fan. We also heard a veryunusual loud clicking sound coming

from another room, and the technicianimmediately turned off the fan. Theclicking stopped, and he then walkeddown the hall to see what might be

making the sound. He said to turnthe fan on low — no clicking. He said“faster” and a slow click started. Hesaid to turn the fan to high and therewas the loud clicking that we had heardbefore. He then called us to follow him.I shall never forget what we saw whenwe entered the bedroom. The carpetat the exterior corner of the bedroomwas flopping up and down. Apparentlysomeone did not order enough concreteto finish the slab in the corner.

The blower door test revealedwhy the baby’s room had been cold.Unwanted air infiltration was leakingin under the bottom plate and directlyinto the bedroom. It took seven tubesof caulking to totally fill the void underthe bottom plate of the wall.

Also, while using the blower door,we discovered major air infiltrationin the utility closet. The plenumfrom the heating system was installedthrough the ceiling and connected tothe ductwork in the attic. The problemwas that they did not install a ceilingaround the plenum. So, the room waswide open to the attic. We also foundair infiltration in many other locations.

Picture a 3-foot by 3-foot windowbeing open at all times. That was thecalculated amount of leakage in justone home! Just imagine how muchmoney has been saved, and how muchmore comfortable the house has beenbecause the house was tested andimprovements were made 25 years ago.

In our seminars I often say that thethree biggest causes of energy problemsin the average house are air infiltration,air infiltration and air infiltration. Ifyour house is uncomfortable and yourutility bills are above average, call yourelectric co-op about an energy audit. V

I_i 1A blower door test is a key component ofan energy audit.

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news, tips & more

Don’t let your Valentine’s Day gift shock theneighborhood

Want to show your Valentine how much you care by delivering a heart-shaped “1 Love You”balloon to his or her office or home? Hang on tight.

Mylar balloons, constructed of metallized nylon so they’re extra-shiny and easy to mold intofun shapes for parties and special occasions, are powerful conductors of electricity. So if you let

one slip from your grip while you’re outside, you’ll not only lose your balloon, you could cause apower outage or even an injury.If one of these festive party decorations floats into power lines or lands on an electrical substation,

its metal coating could short out a circuit and leave your neighborhood in the dark, or it could cause anelectrical fire that damages the equipment.

And if the balloon you’re carrying is attached to a metallic ribbon and happens to brush an overheadline or another charged piece of equipment, it could shock or even electrocute you.

The Energy Education Council says the balloons are even dangerous indoors if they come into contactwith an exposed wire. So even though Mylar balloons are popular because they hold their helium for solong, the council advises parents to puncture, deflate and dispose of the balloons after the party’s overinstead of letting them float around the house or yard until they lose their shape. And, of course, if yourballoon gets tangled in a power line, call your electric cooperative to report it. Never get close enough to alive wire to try to dislodge the item yourself.

. . . . . . . . I I • • I • I I I I I • I • I I • • • I I I • • I I I • I I I I • • I I I I I I I • I I • • • I I

Seven ways to lower energy bills — for freeI. Clean your clothes dryer’s lint trap every time you load the machine. A lint-free trap allows for better air circulation,

which could mean your clothes will dry quicker.

2. When it’s sunny outside, throw open the curtains, even in the winter. Let the sun help warm your room and addenough light that you won’t need lamps until sundown. On cloudy days, keep thewindows covered, and more cold air will stay outside.

3. Wash clothes in (old water; you’ll not only save energy, hut you II save water, too.And turn off the “heated dry” function on your dishwasher. Let the dishes air-dry instead.

4. If your refrigerator sits near a window or door, move it to another spot, if there’sroom. When sun rays and heat from the outdoors touch the fridge. it has to work harder —

and use more electricity — to keep your food cold.

5. Unplug appliances — small ones like phone chargers and larger ones like computersand [Vs — when you’re not using them. Eletronk devices use a little hit of electricity aslong as they are plugged in — even when they are turned off. If you can’t or don’t want toturn your appliances off, switch them to “sleep” mode so they will draw less energy whilenobody’s using them.

6. Remove window air conditioners once the weather cools oft. They’re installed inopen windows, after all, so they always invite drafts into the house. Store them away untilsummer.

7. Get rid of the refrigerator in your garage. Chances are, it’s an old one that youmoved there after you got an energy-efficient new model full of hells and whistles for yourkitchen. That old energy hog would cost you lllenty if it were in a room that you heat andcool. But in an uninsulated garage, it has to huff and puff to keep its contents cool whenit’s hot outside — and it’s probably not even halfway full.

currents

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Doug Rye says cut your energy bills

RYE

The answer is “yes.”We all relate to ourown comfort andutility bill. ‘Well, that isunderstandable and thepurpose of this columnhas always been to helpyou have a comfortablehouse and a reasonableelectric bill.

However, wesometimes confuse our electric bill withmerely heating and cooling costs. Thismost often happens when the bill isreceived just after a hot summer monthor a cold winter month. When we havequestions about the comfort of a house,it usually involves the energy efficiencyof the house and/or the heating andcooling system.

But let me remind you that yourelectric bill includes more than justthe costs associated with heating andcooling. It includes kilowatts used forlighting, and the winter season requiresadditional hours of lighting. It alsoincludes usage from appliances andchargers for phones and iPads, as wellas power for the many other electronicgadgets in the home today. It alsoincludes the power used to heat yourwater. Plus, there are customer charges,fuel adjustments and taxes.

What most do not know is justhow many kilowatts are being usedinefficiently. Consider this example. Wereceived a call from a fellow who hadbuilt his house to our energy efficiencystandards, which included usinggeothermal for heating and cooling.He’s a successful businessman andis blessed to have been able to builda very nice home. However, he wasshocked at his high summer electricbills. Because his house was in our

service area, we told him that we wouldmake a courtesy inspection.

Upon arrival, we drove through asecured access and up a long drivewayto the top of the mountain where wesaw a beautiful large home. We parkednext to a water fountain and noticedthe outdoor landscaped lights were on,during the day.

Well, you can see where this story isgoing, can’t you? The building envelopeof the house was actually very energyefficient and the geothermal system wasperforming beautifully.

We learned that the fountain at theentry, and the waterfall at the backyardswimming pool ran 24/7. Next to thepool was an outdoor kitchen where therefrigerator was sitting in the sun nearthe big screen TV and the Casablancatype ceiling fans. There were extrafreezers in the garage and severaltelevisions. Our comprehensive auditrevealed all of the energy efficiencyitems were working just fine. The auditrevealed that the embellishments — thebells and whistles — were costing dearlyto operate and were inefficient. Theywere responsible for 50 percent of histotal utility bill.

A similar call came from a lady whoalso lived in a new house built to ourenergy efficiency recommendations.Her summer electric bills were alsohigher than expected. After a longdiscussion, we concluded that her billswould be about as originally predicted ifshe would [1] disconnect the circulatinghot water system that was adding

heat to the house in the summer andwas causing the water heater to runcontinuously, and [2] unplug the twoold freezers in the garage.

We often tell folks that heating,cooling and water heating togetheraccount for about 70 percent of theenergy usage on the average house. Andwe can give good advice on how to help

control that cost. But much of the other30 percent may involve lifestyle choicesthe homeowner has made, and thosevary from house to house. That is thereason why we suggested in the last twocolumns that you request an energyaudit on your house.

Well, I know that some of youhave requested, and some of you havealready received, an energy audit fromyour local electric co-op. That is justgreat. That audit very well may suggestnot only needed energy efficiencyimprovements but also other waysto lower your electric bills. TI youhave received an audit using a blowerdoor test, you probably have someinteresting stories to tell about all theplaces where outside air is coming inthrough the building envelope. I wouldlike to hear some of those stories. Youcan tell me by calling my office at 501-653-793 1 or perhaps you can tell mepersonally by attending one our 2013seminars sponsored by your very ownelectric co-op.

Have you noticed that I used theterm “building envelope?” We willdiscuss that term in detail next month. W

Everybody cares about hisor her utility bill, right?

The audit revealed that the embellishments - the bells andwhistles — were costing dearly to operate and were inefficient.

They were responsible for 50 percent of his total utility bill.

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currents news, tips & more

Petit Jean Electric Co-op to serve new plant in ClintonGlobal Food Group, an Arkansas-based company and subsidiary of Global Performance Group headquartered in Cabot,announced in February that it plans to locate a new manufacturing and packaging facility in Clinton. The company will investnearly $5 million and create 224 new lobs. The company will produce products such as retail sandwiches, burntos, quesadillasand tortillas, as well as package a wide range of food products, including chicken tenders, vegetables, rolls, biscuits and potatoes.‘This is great news for Clinton and Van Buren County,” said Bill Conine, chief executive officer and general managerof Petit Jean Electric Cooperative. “Especially after what the people here have gone through in recent years with theclosing of the Pilgrim’s Pride plant, a devastating tornado that caused major damage, including the destruction of the boatmanufacturing facility that (lid not rebuild, and the ice storm a few years ago.”f Conine added that “the people here have shown a great amount of resilience” and Petit Jean Electric “is ready, willing andable to serve all of Global Food Group’s energy needs and is excited to welcome them as a neighbor in the community.”Global Food Group was founded in 2003 by Robbie Brown and has experienced double-digit revenue growth annually. Thecompany’s customers include Associated Grocers, Super Value, Harp’s and Food Giant.

“A major factor in Global Food Group choosing Clinton was the availability of a quality workforce,” said Kirkley Thomas,manager of economic development for the Electric Cooperatives 1)1 Arkansas. “It’s always pleasing to see an Arkansas-basedcompany decide to locate or expand within our borders. This project is a true testament to a team approach of workingextremely hard to achieve a goal, and the local leadership should be commended.”“This represents an opportunity for our citizens, who have had to look for work in surrounding towns, to come back andwork in the community they choose to live in”, said Pete Giovannini, executive director of the Van Buren County Economicl)evelopment Corporation.

. . . . . •....... . . a • •............ a..... .. a. 1•1•I•a•

Celebrate Earth Day on April 22Earth Day 2013 is on Monday, April 22. Celebrate the day by making a single, earth-friendly

change in your home.You’ll most likely save more than energy. You’ll also [educe your energy bill over time.Perhaps the simplest change you can make is to replace your incandescent light bulbs with

energy-efficient compact fluorescent lights or LEDs.just because you can no longer buy the same light bulbs you’ve used all of your life doesn’t

mean you don’t still have a few inefficient extras around the house. 1)0 your energy bill a favor, and switch to CF[.s or LEDs anyway—and toss those old bulbs in the trash. The energy you’ll0 I lI I save by using the energy-efficient bulbs will more than compensate for the few cents each old,L! LL /S1L! incandescent bulb is worth.

a. a a • •..a..i . . . . a • • a • • • a • a • • • ae• • . . . a. a•••• • . . .....•..•.

Save energy on laundry dayThe way you wash and dry your laundry could be costing you more than you know. Flere are four ways to slash your laundrybills, without sacrificing clean, fresh clothes:1. Use cold water and a cold-water detergent. It’s easier on your clothes and will clean them just as well. For oily stains thatmight need some heat to remove, try warm water instead of hot to at least save some energy.2. You probably already separate dark-colored clothes from whites. Try washing and drying similar fabrics together, too.A load of lightweight clothes will dry a lot faster than a tub that mixes blue jeans with pillowcases.3. Wait until you have a full load before running the washer; you don’t save on water or energy if the machine is half full.4. Hang your clothes. You’ll give them a longer Ilk if you spare them the heat from the dryer.5. When you do run the dryer, let it figure out how long it will take to dry your clothes. Resist the temptation to override themachine’s sensor. It knows what it’s doing.

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Doug Rye says cut your energy bills

Weii, the answer is noneunless the air has a way

to get out of the bottle.You have probably neverbeen asked that questionbefore, and you may bewondering what thathas to do with energyefficiency. The answer issimple - understandingthe basics of airflow can

help you understand an importantaspect of home comfort.

An example is the wood-burning

fireplace. An equal amount of incoming

air must replace the amount of warm

air that is moving up and out of the

chimney. The replacement air may

be coming from other rooms within

the home, plumbing and electricalpenetrations, from around switch and

outlet covers, attic access doors, poorly

sealed doors and windows, and from

numerous unsuspecting sources of air

infiltration. That’s why a home heatedwith a wood-burning fireplace usually

is cozy near the heat source and chilly

in the surrounding rooms.Understanding the nature of

airflow can help you improve thecomfort within your home and lower

your utility bill. Folks often ask if it is

beneficial to close off rooms that are

not regularly occupied. Usually they

are referring to closing the supply-air

registers and the entry doors into thoseunoccupied rooms. I understand that

the idea seems logical, but the answer

is almost always “no.” Closing off the

air supplies and doorways are almostalways detrimental to energy savings

and comfort. That statement usuallycatches most peoples’ attention. “How

can this be Doug?” they ask.

A properly installed forced-airheating and cooling system is designed

for balance. A balanced system willefficiently deliver the proper amount

of airflow and the desired temperature

into every room within a home.

Here’s what can happen when

changes are made to a balanced system.

Suppose the supply-air registers and

doors in two unoccupied rooms are

closed. Now the overall heated and

cooled living space has been reduced.This manmade circumstance justcreated a situation where the heating

and cooling unit is now oversized,instead ofproperly sized.

Additional laws of unintendedconsequences develop, such as reducedcompressor life, higher duct pressures

and potential for greater duct leakage,additional burden on the air-handlerand the likelihood of mold and mildew

developing in the unconditionedrooms. The unit may also run for very

short periods of time, causing humidity

levels to climb and comfort to bediminished.

Also, if you have natural gasor propane appliances, closing offrooms can be very dangerous from an

indoor air quality perspective. Carbonmonoxide can be back-drafted from

water heater and furnace flues undercertain situations.

The closed-off rooms represent asoda bottle. Air cannot move through

the room and back into the return-airgrille when supply-air grilles and doors

are closed. Now, let’s open the registers

in these same two rooms, but leave the

doors closed. No more air can blow

into the rooms than can escape out ofthe rooms. For example, if the doorsare touching the carpet and the roomsare airtight, almost no air can enter the

room. If the door is tight and air stillcomes in the rooms, you know that

there are leaks in the building envelope.

In other words, the money you just

spent to heat or cool just leaked to theoutside.

We’ve tested many homes that werehot in the summer and cold in the

winter only when the doors were closed.Properly trimming the bottom of a door

to create a 1-inch air gap or installing

a return-air grille in the door will oftensolve this problem. In conclusion, it isnearly always best to leave all registersand doors open. If you have questions,

you may call my office 501-653-7931.I will be happy to help you. W

DOUG RYE SEMINAR SCHEDULE FOR:

NORTH ARKANSAS ELECTRIC CO-OP

April 5, Mountain Home, 1 p.m., Baxter

County Fairgrounds.

April 6, Mountain Home, 1 1 am., Baxter

County Fairgrounds.

FIRST ELECTRIC CO-OP

May 14, Morrilton, 6:30 p.m., the U of A

Community College.

CLAY COUNTY ELECTRIC CO-OP

May 16, Corning, 6 p.m., Clay County

Electric Co-op office.

AI

BY DOUG RYE

How much air can you blowinto a soft drink bottle?

Closing off the air supplies and doorways are almost

always detrimental to energy savings and comfort.

26 APRIL 2013

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Co-op employees complete advancedenergy audit training

Twelve co-op employees/energy auditors recently earned FUR/Infrared[raining Center Level II Thermographer credentials. Infrared thermographyprovides noninvasive, real-time detection of pwblems that cause unmanagedair infiltration, unwanted heat gain and loss, and moisture intrusion in homesand buildings.

After nearly four decades, the Electric Cooperatives of Arkansas continueto remain on the forefront of energy efficiency education and awareness.Many of the state’s 17 electric distribution cooperatives have credentialedBuilding Performance Institute (RPI) building analysts and Foward LookingInfrared-Infrared Training Center Level I (FLIR/ITC) thermographers on theirstaff. These highly skilled energy experts have received the proper trainingto complete comprehensive energy audits using the latest in building sciencediagnostic technology.

Those completing the FIlR/ITC Level II certificationclass are:

Aaron Mantooth - Arkansas Valley Electric CooperativeBrian Ayers - Carroll Electric Cooperative

Brian Wise - Carroll Electric CooperativeJoey Magnini - Carroll Electric CooperativeJohn Via - First Electric Cooperative

Shawn Dorflinger. Ouachita Electric CooperativeKeith Kaderly - Ozarks Electric Cooperative

James Reid - Ozarks Electric Cooperative

Dale Smith - Petit Jean Electric Cooperative

David Gaskin - Arkansas Electric Cooperative1)ean Mullins - Arkansas Electric Cooperative Corporation

• .

.• I.

. • • • I •

• President Woodrow Wilson signedlegislation establishing Mother’sDayln 1914 lntheUS,Itisalways the second Sunday of themonth Mothers Day 2013 takesplace Sunday, May 12.

• Over her lifetime, a female oystermay give birth to more than 100million young.

• In most of the world’s languages,the word for “mother” starts withan “m.”

• In the Peanuts comic strip,Snoopy’s mother Is named Missy

• In America in the 17th century, theaverage woman gave birth to 13children

• About 80 percent of Americansbuy greeting cardsfor theirmothers on Mothers Day

• On Mother’s Day, peoplecommonly wear a white flower,typically a carnation, rose ororchid, to honor their motherswho are deceased They wear ared -flower, typically a carnation orrose, if their mother is still alive.

• Mothers who have children laterin life may live longer.

• achyQWtherearefourmiilTii —

hew mothers

• The mother of #rëd Rogersof the popular Mr. Rogers’Neighborhood television showfor children knitted many of thesweaters he wore

• About 81 percent of womenbetween ages of 40 and 44 aremothers.

• “When your mother asks‘Do you want a piece of advice?’it’s a mere formality It doesn’tmatter if you answer ‘yes’ or ‘no’You’re going to get it anyway”

Erma Bombeck

Bret Curry - Arkansas Electric Cooperative Corporation

Ii

—--—

(Left to right) Jay Bowen, ITC Instructor; John Via; Dean Mullins; Dale Smith; AaronMantooth; Keith Kaderly; David Gaskin; Joey Magnini; James Reid; Shawn Dorflinger;Brian Ayers; Brian Wise and Bret Curry.

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Oftentimes I refer to theterm “building envelope”or “thermal envelope.”Both are interchangeableand synonymous. So,just what is a buildingenvelope? Well, insimple terms, it is thebuilding componentsthat separate the buildinginterior from the exterior

environment. And since this column isabout energy efficiency, let’s call it the“thermal envelope.” On the simplestof buildings, the thermal envelopeconsists of the floor, the four walls andthe ceiling or roof.

There are two things that can affectthe energy efficiency of the envelope.One is the insulation value of thecomponents and the other relates tothe amount of air that can transfer toand from the envelope.

For the sake of teaching, picturea normal ice chest. It’s a miniatureultra-efficient structure where the floor,walls and the roof aie super-insulated,and there is only one doorway leadingin and out. Some have a cappedplumbing penetration — the drainplug. This structure requires very littleenergy to fulfill its job of keeping itscontents chilled. However, lifting thelid introduces air infiltration and willaffect the energy consumption (meltingice), energy cost (buying more ice) andcomfort (warm soft drinks). Keep thelid closed, and the content stays cold,and the ice lasts much longer. You maynot be aware that many of today’s newhomes are insulated with similar foamused in ice chests. Plus, existing homescan be retrofitted as well.

So how does an ice chest relate toa dwelling? After all, nobody wants

to live in a big insulated box. Mostpeople prefer to live in a buildingthat contains amenities, comfortand improves our quality of life. Ofcourse, we also want affordable utilitybills. Well, the good news is buildingan efficient new home or retrofitting anexisting home is doable. However, thebad news is many desired amenities canadversely affect the energy efficiency ofthe thermal envelope.

For example, the installation ofwindows into a well-insulated wallwill almost always decrease the energyefficiency of the thermal envelope.This is because the windows may havesome air leakage, and the insulationvalue of the window is less than thewell insulated wall. Also, the glass willallow more heat rays from the sun toenter the house. We all want windowsin our house, so what can we do toenjoy the benefits of windows withoutdramatically affecting the envelope?The answer is that we must analyze theefficiency of each component and it’sdirect impact on the envelope.

In this particular case, we couldinstall the fewest number of windowsnecessary to make us happy, and choosethe most feasible energy-efficientwindows. Keep this in mind as a generalrule of thumb; if the energy efficiencyof the thermal envelope goes down,then the energy bill usually increases.We will continue this subject in nextmonth’s column.

Until then, let me remind youit’s that time again! It’s time for theElectric Cooperatives of Arkansas’Energy Efficiency Home MakeoverContest. This is perhaps one of the bestteaching projects in the nation. Onefortunate and deserving family will bechosen to receive a complete energy

makeover worth up to $50,000. Theco-ops use the project as a medium forteaching Arkansans and folks acrossAmerica about energy efficiency.All of the energy measures andcomponents I share are incorporatedinto the makeover project. The electriccooperatives have dramatically changethe lives of five previous winners bytransforming their homes through themakeovers. The winners now haveextremely comfortable homes withmanageable electric bills. Most areaveraging a 50 percent reduction intheir bills following the makeovers.Will you be the next winner? Be sure tovisit www.ecahomemakeover.com andfill out an application. Learn about thethermal envelope while visiting www.smartenergytips.org.

Please call my office at 50-653-7931if you have questions, and I will behappy to help you. Or you may attendone of our seminars sponsored by yourlocal electric co-op. W

DOUG RYE SEMINAR SCHEDULE FOR:

FIRST ELECTRIC CO-OPMay 14, 6:30 p.m., at the U of ACommunity College in Morrilton.

CLAY COUNTY ELECTRIC CO-OPMay 16, 6 p.m., at the Clay CountyElectric Co-op office in Corning

SOUTHWEST ARKANSASELECTRIC Co-OPJune 20, 630 p.m., at the SouthwestArkansas Electric Co-op office inTexarkana.

Doug Rye says cut your energy bills

A different kindof envelope

RYE

44*EQCt CoopetheofAfIc

20 MAY 2013

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Cut summer energy bills — for freel’he quickest way to lower your energy costs is to conserve.

Here are eight simple changes that will help you save energy this summer:

Give your stove a rest. A microwave oven uses two-thirds less energy

than your stove to cook and heat food.

1.oad the dishwasher. It uses less water—and less energy to heat the

water—than washing dishes by hand. [)eselect the “heated dry” option to let

your dishes air-dry, and you’ll save even more.

Keel) the refrigerator full. A full [ridge uses less energy than a partly

empty one.Turn on the dishwasher, washing machine and clothes dryer only

when they’re completely full.

Unplug the refrigerator in your garage. A half-empty, out-of-date

refrigerator trying to keep items cold in a hot, uninsulated garage is one of

‘our home’s biggest energy hogs.

Replace air conditioner filters every month or in the summer.

• . • • •••..•.• • . . • . • . • • • •••••••• . ••••••.

Leave electrical work to the prosEven the handiest do-it-yourselfers know it’s not safe to

repair their own electricity.

Your best bet: Spring for a licensed, qualified electrician

when your home’s electricity or electric appliances

are on the fritz.Even if you turn yOUr electricity off at the

Circuit hreaker box, it’s not necessarily safe to work

on your home’s plugs and wiring. The Electrical

Safety Foundation International also recommends:

• Study your panel’s circuit breakers or fuses

So you will know which one controls each switch,

light and outlet.

• Suit UI) in safety goggles and gloves before

touching electrical components.

• Iriple-check that you have turned off the

right circuits before you start any work. It’s easy to flip the

wrong switch by accident.

• Make I 1)0 percent sure that the circuit cannot he accidentally turned

hack on while you are working. Let everyone in the house know the breaker

box is off limits until you say otherwise.

• Use a circuit tester to verify that the switch you are working on is

operating properly before you turn everything hack on.

Even then, consider leaving dangerous electrical work to a pro who knows

the ins and outs of how to stay safe with electricity.

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Cool roof creates cool houseBY BRIAN SLOBODA

Mosthomeowners dread the thought of roof replacement

or repair. But by installing a “cool” roof you can savemoney—and energy—for little to no additional cost andeffort.

Cool roofs reflect the sun using materials that have aspecial coating. During summer, they stay 50 to 60 degreescooler than traditional construction. Because these roofsmaintain a lower temperature, less energy is needed to coolthe space beneath them.

According to the U.S. Department of Energy (DOE), coolroofs trim cooling loads by up to 15 percent. This not onlycuts electric bills, but also extends roof life, reduces wearon cooling systems, and leads to more comfortable indoortemperatures—especially in houses with limited insulation orno air conditioning at all.

Before purchasing a cool roof, consider adding insulationto your attic or crawl space because it remains affordable andprovides year-round energy savings. For ceilings and roofs,R-30 to R-60 is usually sufficient, depending on climate. DOEoffers a calculator that helps determine the insulation youneed based on your zip code at www.ornl.gov/—roofs!Zip/ZipHome.html.

In addition, consider installing attic vents—continuouspeak, soffit or turbine—especially if you’re replacing yourroof. This shrinks heat transfer to living spaces. For moreinformation oninsulation and atticvent selection, visitEnergySavers.gov.

If you decide togo with a cool roof,research the type ofroofing you want andhow much protectionyou need for yourarea. The coolness ofa roof is determinedby two properties:solar reflectance andthermal emittance.Solar reflectancesimply equates tothe amount of solarradiation reflected,while thermalemittance spells outhow efficiently theroof cools itself by reradiating that heat.

The combination of these two properties, called the solarreflectance index (SRI), is typically shown as a rating from0-1. Higher ratings mean increased reflectivity and emissivity.Cool roofs boast an SRI of up to 0.85, while a conventionalroof may only rate 0.05.

Cool roofs work best in sunny, warm climates wheredaily temperatures average above 80 degrees for at leastthree months of the year. in northern, colder regionsthe opportunity for energy savings may not be as largebecause there are fewer cooling degree-days. But there’s nodisadvantage in choosing a cool roof in those places becauseyour attic should already be well insulated.

Here are common cool roof options for residences:Tiles. Roof tiles made of clay, slate, or concrete have low

reflectivity and high emittance and are naturally cool roofs.Cool-colored coatings or glazes can be applied to the tiles toboost reflectivity and waterproofing. You can apply a coolcoating on-site or purchase pre-coated tiles, which don’t costmuch more than regular tiles and are offered in traditionalcolors, such as brown, green and terra cotta.

Shingles. Cool asphalt shingles are made with speciallycoated granules. Unlike tiles, however, cool-colored coatingsare not normally recommended for shingles. Wood shakesare naturally cool roofs if they are kept bare and not stainedwith darker colors.

V 5owce:(oolRxfRafrw (ounaMc1rootioTg

The sun’sradiationhits the roof

,,surface

Solar Reflectance:the fracon of solar Thermal Emittance:energy that is the relative ability ofreflected by the roof the roof surface to

radiate absorbed heat

Some heat is absorbed by the roofand transferred to the building below

Cool Roof Rating Council, www.coolroofs.org

20 JUNE 2013

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You have to love ourArkansas weather. As I’mwriting the June column,the weathermen justreported that we set notone, but two record lowtemperatures for May.Many of you were stillrunning the heat pumpsand furnaces well into themonth of May. It appears

we may have one of those years wherewe transition from the heating seasonto cooling season overnight.

So, by the time you receive thisissue, the summer season will officiallybe near. And with its arrival, heat doesan about-face and will move into ourhomes that we are trying to cool. Thismovement of energy during summermonths is called heat gain. Plus, as theoutside temperature rises, so does theamount of energy required to cool your

house, which, as you know, equates toa higher utility bill.

Recently, I have received somecalls from folks who ale planning to

build new houses or remodel theirexisting homes while interest ratesare still near record lows. If you areconsidering building a new home orremodeling please contact me first andpick up several copies of “The BuildingGuidelines for Energy Efficiency” fromyour local electric cooperative. Do sobefore you start construction.

The reason I’m putting an emphasis

on before is because most energyefficiency components and measuresmust be installed during the earlyconstruction stages. Most generally, Ican assist with every energy efficiencycomponent if you contact me before

you begin construction.

It’s disappointing when I get a call

from my readers only to learn yourconstruction project is under way andenergy inefficient methods have beenimplemented. Oftentimes it’s too lateto make any changes unless you desireto invest in an expensive job changeorder.

Let me give you a recent example:I received a call from a man who isbuilding a new house. He told methat he was employed as a welder andwanted his house built from steel andinsulated with open-cell spray foam.His home was 1,600 square feet and ona slab.

Hearing these preliminary detailswas music to my ears. Then I askedhim, “What can I do for you?” Heanswered that a friend told him that hemight have a moisture problem. I toldhim that we had been involved withseveral steel-framed house projects thatincluded foam insulation. None hadany moisture problems.

That’s when he told me that thehouse was almost completed and thathe had already installed 9 inches offoam in the exterior walls, 3-inch battsat the roofline and 11 inches of foam inthe wood-framed ceiling joists.

I also learned that the ductworkfor the heating and cooling systemwas installed and a four-ton heatingand cooling unit was on order. Themusic in my ears faded to the pit in mystomach.

I am very proud of this homeowner.He had great intentions of building asuper-efficient building envelope for hisnew home. However, there was far moreinsulation installed than required forour climate zone. Plus the heating and

cooling system was incorrectly sized

(oversized) for the extremely efficientdwelling. Both conditions equated tounnecessary additional constructioncosts and, most likely, will attribute tocomfort and moisture issues.

As the homeowner and I werediscussing the situation, I calculatedthe heating and cooling load to beabout 1.5 tons. While I commendedthe homeowner for being so energyconscious, the current situation lefthim without very many solutions.The obvious solution was to installa properly sized heating and cooling

system or deal with uncomfortableconsequences of an oversized unit.

As our call ended, the homeownerunderstood the nature of an oversizedunit and chose to install the properequipment. This unfortunate situationcould have been avoided if thehomeowner would have called theenergy advisor at his local electriccooperative or me, before constructionbegan.

Folks, if you are planning tobuild a new house, I have Iworecommendations for you. Call me atmy office at 501-653-7931 for help, orcontact your local electric cooperative

for a copy of the “Building Guidelinesfor Energy Efficiency” booklet. It’s alsoavailable at www.smartenergytips.org.

The earlier you do this, the more we

can help you.If you are planning to stay in your

existing house, I suggest that you go

to www.ecahomemakeover.com to see

if you qualify for the $50,000 EnergyEfficiency Home Makeover Contest.

I know five other families that are glad

that they entered in years past. Entry

forms are also located within thismonth’s Arkansas Living.

Doug Rye says cut your energy bilLs

BY DOUG RYE

Building or remodeling?We can help.

30 JUNE 2013

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Doug Rye says cut your energy bills

A magic energy moment

BY DOUG RYE

My wife and I

recently purchased

some large Desert Rose

plants to place on

our west-facing front

porch. This porch gets

extremely hot during

summer afternoons, so

these beautiful plants

should enjoy their new

environment. Our porch

doesn’t look like the plant’s native

environments of tropical Africa or

Arabia. But the direct sunlight, its

reflective surface temperatures and

Arkansas’ humidity produce the heat,

light and moisture conducive for these

hardy hot-weather plants.

Each morning when we retrieve

the newspaper we notice there are no

blooms or color on our new plants.

But when we head outside in the

afternoon, we are greeted with dozens

of beautiful blooms, provided the sun

is shining.

We enjoy sitting in on that porch

during the evenings. With coffee

in hand, we enjoy watching the

sunset upon our neighborhood. One

evening as we were sitting there, I

saw a movement out of the corner of

my eye. I looked to the left but saw

nothing hut one of the Desert Rose

plants.A minute later I saw movement

out of the corner of my eye again.

This time I just continued to stare at

that plant. I saw one of the blooms

shake like it had a chill. There was no

breeze, so I thought that an insect or

one of our cute little lizards was on

the plant stem causing the movement.

But then I saw another bloom shake,

and then another, and then another.

The movement continued for several

minutes until all of the blooms were

closed. As the sun dropped below the

horizon, it seemed as though every

bloom had a device that retracted the

petals.

It was at that moment that I

realized that the closing of each bloom

was energy in action thanks to Mother

Nature. It really was a magic moment

for me because I started thinking of

the ways that nature relates to the

same energy efficiency measures and

messages that we have shared for

years.

One of my seminar focal points is

“all energy comes from the sun.” Thus,

a perfect example is the Desert Rose

bloom. It remains wide-open to collect

as much solar energy and carbon

dioxide as possible for survival. The

energy collected is essential and must

not be wasted. So, the bloom closes at

sunset and forms a thermal envelope.

Sound familiar? We’ve been teaching

about thermal envelopes for years —

that is the kind used for your house.

Simply stated, if your house

has minimal air infiltration and is

properly insulated, you have a good

thermal envelope. Furthermore, when

the energy you purchase is utilized

efficiently, the by-products are a

comfortable home, manageable utility

bills and conservation of resources.

Another example is a robin’s nest

on top of my porch column. Being an

architect, I enjoy a good construction

project. I watched the bird build the

nest using mud and straw. The nest is

practically airtight, except at the top.

Then, Mother robin places her feather-

insulated body over the top of the

nest, keeping the eggs or hatchlings

dry and at the desired temperature.

This example of nature and nests is a

perfect segue. Now is a great time for

humans to inspect their nest. Does

your nest need more attic insulation to

improve the comfort within? If you are

not sure give me a call at my office at

501-653-7931.

in the meantime, you still have a

few days to enter the $50,000 Energy

Efficiency Home Makeover Contest.

Visit www.ecahomemakeover.com.

I also want to invite you to attend one

of our seminars sponsored by your

local electric cooperative. You can bet

we’ll be discussing the proper thermal

envelope for both new and existing

houses. Until next month, I hope

that you will have your magic

moments, too.t

Farmers Electric Co-opJu’y 11, 6:30 p.m., at the ASL)

Student Community Center,

Newport

First Electric Co-opiuy 18, 6 p.m., at the Ponce de Leon

Center, Hot Springs Village.

It was at that moment that I realized that the closing of

each bloom was energy in action thanks to Mother Nature.

2013 SEMINAR SCHEDULE

26 JULY 2013

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currents - news, tips & more

AECI board elects new officers

a. a...... . . . a • . a...... . . . . . . . a a • • • • • • •.... a a a • . a •. a a a a a a a.

Filters need changing in cool weather, tooYou dutifully changed your air conditioning system’s filter every month or two

over the summer — right? And now that the weather is cooling off, you might

think that job is finished until next summer.

It’s not.

Your furnace also relies on a filter to catch dust, dirt, pet hair and other airborne

particles that can clog the system, slow it down and even make it blow that stuff

back into your indoor air.

A clogged furnace filter will restrict airflow, and that can force the system’s

blower to work harder. This can shorten the life of the equipment, cause it to

overheat and break down, and unnecessarily increase your heating bill.

So it’s important to change the filter frequently during the seasons when you use your system either for heating or

cooling. You’ll know it needs replacing if you hold your filter up to a light and can’t see the light through it. Most heating

and cooling system manufacturers recommend monthly changes.

• a... ..• a a • . •..... a...... • . a • . . a • . . . . . •... a. •1••a•• . . . • •

White County teacher named Arkansas Rural Teacher of the YearBeverly Froud, a family and consumer life teacher at White County Central High School, has been

named the 2013 Arkansas Rural Teacher of the Year.Froud was presented the award by the Arkansas Rural Education Association and the Electric

Cooperatives of Arkansas, sponsors of the annual award.A resident of Judsonia, she has a bachelor’s degree in family and consumer sciences from Harding

University and a master’s degree in lam liv and consumer sciences from the University of Central Arkansas.

Froud completed the Arkansas non-traditional licensurt program in 2006.

The Rural Teacher of the Year Award winner is selected based on the quality and depth of answers

to questions in the following categories: professional biography, educational history, professional

development, community involvement, teaching philosophy, education issues and the teaching profession.

The Board of Directors for Arkansas Electric Cooperatives, Inc., (AECI) the statewide service organization of Arkansas

electric co-ops and publisher of Arkansas 1.iving, elected new officers at the AFCI annual meeting on July t0. [hey are:

• Mel Coleman, chief executive officer of North Arkansas Electric Cooperative — chairman.

• Jerry Jacobs, chairman of the Rich Mountain Electric Cooperative Board of Directors — vice chairman.

• Bill Conine, chief executive officer and general manager of Petit Jean Electric Cooperative secretary.

• Futrell Butler, a director of the Clay County Electric Cooperative Board of l)irectors — treasurer.

Jerry Jacobs Bill Conine Futrell Butler

6 SEPTE11BER 2013

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BY SHEILA YOUNT

Alisha Quenga of Fort Smith found out about the ElectricCooperatives of Arkansas’ Energy Efficiency Home

Makeover Contest too late last year to fill out an application.But this year, she made sure she applied in time. And herpersistence paid off as she and her husband, Kyle, wereselected as the grand prize winners of the 2013 contest.

The Quengas, members of Arkansas Valley ElectricCooperative, learned the good news on Aug. 8 at an awardceremony at Arkansas Valley Electric’s district office in VanBuren. Flanked by co-op staff and directors, and local media,Bret Curry, manager of residential energy marketing forthe Electric Cooperatives of Arkansas, announced that theQuengas’ home was selected from nearly 3,000 applications,the most ever for the contest.

“Today, we want to congratulate you as our sixth annualenergy efficiency home makeover winner,” Curry said,adding that the Quengas’ home was chosen because it wasvery uncomfortable and the utility bills were very high. Kyleresponded to Curry with an emphatic, “Yes sir, yes sir,” and

added, “1 would like to thankeveryone of you beforehand;

number ofapplicationsthis yearindicatesthat interestin energyefficiency ishigh.

“Onething is forcertain isthat Arkansans need a lot of help with utility bills and withimproving the comfort of their homes,” he said, adding thatthe makeover is designed to help educate co-op members andall Arkansans about ways to improve the energy efficiency oftheir homes and businesses. He encouraged members to learnabout energy efficiency improvements as they watch theprogress of the makeover at www.ECAHomeMakeover.comand on Facehook at www.facebook.com/ECAHomeMakeover.Also, look for local media coverage.

“Taking my chance”Alisha learned about the makeover last year while reading

Arkansas Living, the magazine for the state’s electric co-opmembers. She missed last year’s deadline, but made sure shegot her application in on time this year. She used one of thepaper applications inserted into the magazine this year, amove that greatly boosted application numbers.

She applied because her home was hard to cool in thesummer and heat in the winter, she said.

“I knew it wasn’t very comfortable in our house,” shesaid. “And I also knew the windows were pretty bad, and Ijust thought I might as well take my chance .. I feel veryblessed and I am so excited.”

Kyle was skeptical that they would win, however.When she was outside taking photos of the house for theapplication, he said he told her, “There is no way.”

But Alisha was undaunted. “1 said, ‘Well, I am taking mychance.”

LEFT (From L to R) Alisha, Kyle, Lucas and Lauryn Quengaare winners of the 2013 Energy Efficiency Home MakeoverContest.

Fort Smith couple winsEnergy Efficiency Home

1 Makeover Contest

kcijc iian.s

ABOVE The Quengas’ 1,500-square-foot home inFort Smith.

Ithis is an absolute blessing. God

bless you.”Curry

noted thatthe record

l.)ftlIiC Gqcn*tjvcsiArkaasasneA,k*.r- ‘i< R

Ky’e & Aiisha Queriga

Up to Fifty Thousand Dollars

DAlE. Au3U8.2Ot3

-5OOO

, Energy Efficiency Makeover 1k,,,1 /7114

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via the Internet, Arkansas Living and other mediaoutlets, the cooperatives can help educate Arkansansstatewide about how to make their homes andbusinesses more energy efficient.

An energy audit of the Quengas’ 1,500-square-foot home, which was built in 1979, revealed thatit used more energy than it should, Curry said.Diagnostic testing revealed that more than 70percent of the air volume within the home leaked tothe outside every hour, he said. In an efficient home,the air exchanges should be 20 to 30 percent.

“What set this house apart from the otherfinalists is that it has some very extensive ductleakage,” Curry said. “lhe ductwork is not connectedin some places and as far as the money they arespending to keep the house warm and cold, most ofthat is simply just conditioning the crawl space.”

Curry added that the tests showed that the homehad other areas of extensive air infiltration and verylittle insulation, which also caused high humiditylevels. The home’s 20-year-old heating and coolingunit was very inefficient, as were the windows,which were single-paned with aluminum frames.

Makeover gets under way

Work on the Quengas’ house began in theafternoon following the announcement. Thefollowing tasks, among others, will be done:

• The building envelope will he sealed.• Foam insulation will be installed in the walls

and on the roof decking in the attic.• A geothermal heating and cooling system will

be installed.

• Energy-efficient windows will be installed.• Incandescent lights will be replaced with

compact florescent lights (VFLs) or light-emittingdiode (LED) lamps.

• Energy Star-rated appliances will be installed.• An energy-efficient water heater will be

installed.

The makeover is valued at up to $50,000. Much ofthe work, equipment and supplies are being donatedor discounted by sponsors. The major sponsorsare: Harry G. Barr!WeatherBarr Windows of FortSmith; General Electric Appliance and Water Heatingdivisions; Rood Heating and Air of Russellville; WaterFurnace International Geothermal; and BPSi FoamInsulation of Mountain Home. W

SEMI-FINAUSTS GET ENERGY-EFFICIENTWATER HEATERS

As part of the 2013 Energy Efficiency Makeover Contest sponsoredby the Electric Cooperatives of Arkansas. 16 semi-finalists will eachreceive a 50-gallon General Electric GeoSpring Hybrid water heater,which is hailed as the most energy-efficient water heater on the market.The winners are:

Vivian Cooley, Ashley-C hicot Electric Cooperative of HamburgSteve Orr, C & L Electric Cooperative of Star City.Gregory Bolin, Carroll Electric Cooperative of BerryvilleSidney McFarlin, Clay County Electric Cooperative of Corning.Darcey Norrid, Craighead Electric Cooperative of JonesboroBobby Mitchell, Farmers Electric Cooperative of Newport.Roselyn Ballard, First Electric Cooperative of Jacksonville.Darrin Lloyd, Mississippi County Electric Cooperative of Blytheville.Jerry and Janet Dickerson, North Arkansas Electric Cooperative of Salem.Amanda demons, Ouachita Electric Cooperative of Camden.Bill Andrews, Ozarks Electric Cooperative of Fayetteville.Linda Moore, Petit Jean Electric Cooperative of Clinton.Russell and Debbie Welch, Rich Mountain Electric Cooperative of MenaDamon Williams, South Central Arkansas Electric Cooperative of

ArkadelphiaEva Anderson, Southwest Arkansas Electric Cooperative of Texarkana.James Heath, Woodruff Eiectric Cooperative of Forrest City.

Co-ops support energy efficiency

The Electric Cooperatives of Arkansas have long promoted energy efficiency,and the Energy Efficiency Home Makeover Contest is a major part of that effort.Although only one home could win the grand prize, the project is designedto have a much broader impact. By documenting the process of the makeover

-

ABOVE Infraredthermography shows theinside of the Quengas’ attic,which registered a whopping152 degrees on Aug. 8.

LEFT Bret Curry, residentialenergy manager for theElectric Cooperatives ofArkansas, (left) discussesinstallation of a geothermalheating and cooling systemat the Quengas’ home withEddie Rood of Rood Heatingand Air of Russeilville.

0

0

I

arkansasliv’n’ ii

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BY DOUG RYE

1What’s hot andwhat’s not?

Although the heatfinally showed up in

August, we were blessedthat we didn’t havenumerous 100-degreedays throughout thesummer. That’s fine withme because everyonegot some relief from airconditioning costs andour usual oppressive

summer temperatures. However,even though the summer wasn’tthat hot, let’s visit a topic that is —

encapsulating attics. In fact, when itinvolves the energy efficiency of thebuilding envelope, I don’t remember anyother single topic that has stirred asmuch interest as attic encapsulation forboth new and existing houses.

There was great interest when wefirst discussed the ways to make a houseenvelope tighter by using caulkingand cellulose insulation. And therewas great interest when we introducedblower door testing as the way to findreal energy problems.

I believe attic encapsulation isgaining interest because we havelearned through the years that manyenergy efficiency problems are relatedto the attic. Some examples are upstairsrooms with knee walls, ductworklocated in the attic, attic access doors,attic pull-down stairs, whole-house atticfans, wall penetrations such as wiringand plumbing chases, ceiling recessedlights and exhaust fans.

Normal attic construction createsan environment above conventionalattic insulation that’s alwayssignificantly hotter during the summermonths. The temperature betweenthe top of conventional insulationand the surface of the roof shinglesni rinally reaches triple-digits, especially

These credentialed experts have takennumerous images of this form ofresidential heat gain.

You’ve heard me say it time andtime again, “Where is the last placeyou would locate your ductwork?” Butfolks still locate the ductwork in atticsthat will exceed 150 degrees duringmost Arkansas sumrnej days. Well, ifthe attic is a big part of the problem,let’s just do away with it. I believe thatsolving the problem is usually betterthan a band-aid approach.

Encapsulating an attic changesthe unconditioned attic space to aconditioned space. It still looks like theold attic, but it is now a big overheadodd-shaped room inside the house andis not connected to the exterior at all.The building envelope has been movedfrom the attic floor up to the slopedroof sheathing.

How do you encapsulate an attic?

First, you spray foaientire roof sheathiron the gable ends sfoam going all theuntil it touches theof the wall. Once t1accomplished, the c

is inside the conditioned supstairs knee walls are notto hot or cold attic temperBy encapsulating the atticeliminated all of the problabove. Now there are no rigable or soffit vents, and nturbine vents.

In my opinion, attic enis the optimum solution fchomes with ductwork locaattic and little to no existirinsulation. But this procesall homes. For instance, if’house is comfortable and t

bills are reasonable, it probfeasible to encapsulate. If yhas natural gas or propaneI suggest that you ask for tiadvice from a credentialedenergy expert before you eiIf you have questions, youat 501-653-7931. W

when the sun is shining. It’snot uncommon for attic spacesto reach temperatures above150 degrees. That may seemlike an exaggeration, but theElectric Cooperatives of Arkansashave many residential energyauditors who have receivedhundreds of hours of infraredthermography training andimage interpretation.

Infrared thermographgain on a roof and in

1

28 SEPTEMBER 2013

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Doug Rye says cut your energy bills

Last month we

discussed the

hot topic of attic

encapsulation. Well,

there is another hot topic

I would like to cover

and that is geothermal

heating and cooling.

There is not a day that

goes by that I don’t

get questions about

geothermal. It used to be the only

geothermal question I received was,

“What is geothermal and how does it

work?” Now the question is usually

about how to find a reliable dealer or

whether or not geothermal is feasible

for a particular situation. Many callers

know someone who is a happy with

their geothermal system, particularly

the system’s comfort and affordable

operating costs.

Many energy efficiency experts

agree that geothermal systems are

the most efficient heating and

cooling systems on the market today.

Properly sized, designed and installed,

geothermal units provide efficient

cooling and heating for your house

or business at a fraction of the cost

of natural gas, propane or electric

resistance systems.

Some callers wonder if they can

afford a geothermal system. Well, in

many cases it is feasible and folks can

afford it. And in some other cases it is

feasible, but folks cannot afford it. In

a few cases, it simply is not feasible.

Let me explain how we decide the

feasibility of installing a geothermal

system by using a few examples.

Example No. I

A homeowner would like to install

geothermal in his new 2,500-square-

foot house. The house will be built to

high-energy efficiency standards and

even includes triple glazed windows

and attic encapsulation. The basic

heating and air contractor has already

made “guess-timation” for a 5-ton, high

efficient heat pump system at a cost of

$13,300. However, this knowledgeable

homeowner insisted on a Manual-J

load calculation to determine the exact

heating and cooling loads based on

the high-energy efficiency proposed

construction methods and materials.

Requesting a Manual-J load calculation

eliminates the guesswork.

The house really only needed a 2.5-

ton system, and a geothermal system

could be installed for about $17,000.

Okay, that figure seems rather high.

Now, let’s apply the 30 percent federal

tax credit, which equates to about

$5,100. Now let’s calculate the actual

end user cost for installation. The initial

cost of the geothermal is $17,000. Now

subtract the $5,100 tax credit. The final

cost for the best heating and cooling

system available is $11,900. This

situation is far better than investing

$13,000 for an air-source heat pump!

Oh yeah, now this homeowner gets

most of the household hot water for

free.

Example No. 2

A homeowner with an older house

needs to replace an old heating and

cooling system and is determined to

install geothermal. After a rather long

conversation it was obvious that this

existing house needed several energy

efficiency improvements. Remember

that energy efficiency improvements are

nearly always a better investment than

heating and cooling systems because

the improvements require no fuel

to perform, require no maintenance

and typically last for the life of the

house. We determined that a $5,000

investment for efficiency improvements

could save about $9,000 on the initial

cost of a smaller “properly sized”

geothermal system. Improving the

inefficiencies within the home meant

a lower British thermal unit (BTU)

requirement from the new geothermal

system. Now the homeowner has

a comfortable home, with the best

heating and cooling system, with lower

operating costs.

Example No. 3Another homeowner was really

excited about possibly retrofitting

geothermal into the existing home.

After asking the usual questions, we

concluded the 1,500-square-foot all-

electric home was very energy efficient

with monthly bills that averaged

$100. Plus, the heating and cooling

system was original and both home

and system were only 13 years old.

Since the existing system was still

functioning properly and the bills were

very reasonable, 1 suggested that the

homeowner focus on hobbies because

the investment in geothermal was

simply not feasible on this house.

Find out if geothermal is feasible for

you home by contacting the member

services representative at your local

electric cooperative. W

What’s hot andwhat’s not? part two

BY DOUG RYE

Many energy efficiency experts agree that geothermal

systems are the most efficient heating and cooling systems

on the market today.

28 OCT0ER 2013

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news, tips & more

Makeover home bills to drop up to 50 percentKyle and Alisha Quenga of Fort Smith, Arkansas Valley Electric Cooperative members, are excited now that their .35-year-

old home has been transformed into an energy efficiency marvel by the Electric Cooperatives of Arkansas. Ilie Quengas aic

enjoying a comfortable home as they watch their electric bill drop.

Flie couple won the cooperatives’ $50,000 Fiwrgv Efficiency l tome Makeover Contest in August and since that time, their

1,500-square-foot lionie has been translorined into a model of energy

efficiency by the cooperatives’ team of professionals.

‘l’he 203.3 makeover home received the following energy etficiency

components:

• A Water Furnace Envision—V geothermal heat pump.

• An ultra-efficient General Electric GeoSpring hybrid water heater.

• Energy-efficient WeatherBarr windows.

• ENERGYSTAR®-rated appliances.

• Foam encapsulated attic and floor.

• (Zoinpat fluorescent lights and LEI)s.

• 50 tubes of caulking and 20 cans of expandable foam insulation.

• Foam gaskets insulation behind each light switch and receptacle.

The Quengas (center), flanked by co-op officials and

others, celebrate the completion of their energy

efficiency home makeover on Sept.30.

reduction in home energy consumption.

The Quengas will join our five previous winners who are enjoying comfortable homes with lower electric bills,” Curry

said. ‘The days of manipulating the thermostat, coming home to a hot and muggy living space, keeping the curtains drawn

and all of the behaviors dssociated with sacrificing comfort to control costs are over. They’ll simply set the thermostat, leave it

alone and enjoy a comfortable home with manageable electric bills.” Th learn more, visit www.ecahomemakeover.com.

STATEMENT OF OWNERSHIP. MANAGEMENT AND CIRCULATION Required

by 39 USC. 3685). Title of Publication: Arkansas Loing, Publication No:

0048878X. Date of filing: September 2013. Frequency of lssus: Monthly. No.

of issues published annually: 12. Annual subscription price S700. Complete

mailing address of known office of publication One Cooperative Way, Little

Rock, Pulaski County, Arkansas 72209. Full names and complete mailing

address of publisher, editor and managing editor. Publisher: Arkansas Electric

Thoperati.is Incorporated, One Cooperative Way, P0. Box 194208, Little Rock,

Arkansas 72219-4208 Editor: Sheila ‘mum, P.O. Box 510, Little Rock, Arkansas.

72203-0510. Managing editor Same. Owner: Arkansas Electric Cooperati.ws,

Incorporated. One Cooperative Way, Little Rock, Arkansas 72209. P0. Box

194208, Littk Rock, Arkansas 722 19-4208, which is composed of th following

membership: Arkansas Valley Electric Cooperative, Corp., Ozark, Ark.; Ashley

(hv:ot Electric Cooperative, Inc., Hamburg, Ark,; C & I Electric Cooperative

Corp., 5lar Cite Ark: Carroll Electric Cooperative Corp., Berryville, Ark

Clay County Electric Cooperative Corp. Corning, Ark.; Craighead Electric

Cooperative Corp., Jonesboro. Ark.; Farmers Electric Cooperative Corp.,

Newport, Ark.; First Electric Cooperative Corp., Jacksonville, Ark.: Mississippi

County Electric Cooperative, Inc., Blytheville, Ark.; North Arkansas Electric

Cooperative Inc. Salem, Ark Ouachita Electric Cooperative Corp., Camden.

Ark.; Ozarks Electric ()oF,ifiTii Carp, Fayetteville, Ark.; Intl Jean I lectric

Cooperative Corp., Clinton, Ark Rich Mountain Electric Cooperative Inc., Mena,

Ark.; south Central Arkansas EiUric Cooperative, Arkadelphra, Ark.; Sn,ilhw,-”,T

Arkansas Electric Cooperative Corp., Texarkana, Ark., Woodruff Electric

Cooperative Corp., Forrest City, Ark. Known bondholders, mortqagees and other

security holders owning or holding 1 percent si more of total amount of bonds.

mortgages or other securities: None. For completion by nonprofit organization

authorized to mail at special rates Section 423 12 0MM onlyl. The purpose,

function and nonprofit’, status of rh organcation and the exempt status for

Federal income tax purpose has not changed during the preceding 12 months.

Total No, Copies

Sales through dealers and carries. street vendors and counter sales

Mail Subscription

Total Paid Circulation

Free

Total Distribution

Office Use, Left Over. Unaccounted. Spoiled After Printing

Total

Percent Paid and br Requested Circulation

AVERAGE NO. COPIES

EACH ISSUE DURINGPRECEDING 12 MONTHS

382,490

0

378,452

378,452

1,110

379,562

2.928

382.490

99.7

ACTUAL NO. COPIES OF

SINGLE ISSUE PUBUSHED

NEAREST TO FlUNG DATE

381,135

0

377.091

377,091

1.117

378,208

2.927

381,135

99.7

currents

According to Bret Curry, manager of energy marketing for the

Electric Cooperatives of Arkansas, the five previous energy efficiency

rnakeover contest winners are experiencing approximately a 50-percent

• • • • • • • • • • • • • • • • • •••••••• • • • • • • • • •..... ••.•... •••••••• • • • •

6 NOVEMBER 20t3

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Doug Rye says cut your energy bills

BY DOUG RYE

I t is that time of theyear again. Many of the

trees are still beautiful,and we have much forwhich to be thankful. Iam thankful for health,shelter, food, family andfriends, and a job thatpays me to help manypeople just like you.

Part of my job isto receive your calls about energyefficiency. I enjoy helping folks and Ilove to hear your stories. Likewise, I’mhumbled when I can be of assistance.I’m especially thankful for the supportof the Electric Cooperatives of Arkansas.We have worked together for years tohelp co-op members across Arkansasfind solutions to lower theft utility billsand improve the comfort of their homes.We’ve also taught many how to builda new home with low utility bills andoptimum comfort.

Well, the holiday season has startedand there are oniy about six weeksuntil Christmas. That means you hadbetter hurry and buy those Christmasgifts before they disappear from theshelves. It is also the season when youturn the thermostat from cool to heat.Many folks dread the coming of theheating season because they rememberhigh heating costs of winters past. Even

though financial resources may be verylimited for some, almost everyone canafford to do something to help lowertheir heating bills.

I remember an elderly couple whoseonly income was from Social Security,

Their house had no ceiling insulationat all. They decided to buy two bagsof cellulose insulation each month,and the husband would spread thatinsulation in the attic using a gardenrake. 1 became aware of this when hecalled my radio show and told us thatthey were finally finished insulating theattic and how they did it.

Well, it took the caller about 15bags of cellulose insulation to providea R-19-rated ceiling insulation for thecouple’s 900-square-foot house. At thattime, a bag of cellulose insulation costabout $5 for a total cost of $75. So ittook about seven and a half monthsto finish the job. The payback wasprobably about one cold winter andone hot summer. At today’s price, thecost would be about $150, but thepayback would probably still be aboutone year. This took place about 12 yearsago, so the family has probably saved atleast $900 for a $75-dollar investment.The preceding real-life story is a perfectexample of how most energy efficiencyimprovements are investments. Thereturn on investment is a morecomfortable home, with lower utilitybills.

Many of you are learning about

the benefits of stopping air infiltrationand installing the “proper amount” of“proper insulation” in your existinghomes from this publication, electriccooperative educational materials andthe annual energy efficiency home

about doing the same thing, let me giveyou some encouragement and help.

The recommended amount ofinsulation for an Arkansas attic is R-30to R-38. However, many barely havean R-19. Attic insulation is much likea quilt on a bed. If you are cold, thefirst quilt helps a whole lot. The secondquilt may help a little more, and, if isdeer camp cold, it may take three quiltsto really be warm. However, it is thevery first quilt that does the most good.Likewise, it is the first inch of insulationthat gives the most benefit. So, simplybuy as much insulation as you canafford up to the recommended amount.If you can only afford three inches ofcellulose (R-13), then buy three inchesand be proud that you did what youcould do.

If it is necessary for you to hiresomeone to purchase and install theneeded insulation, you could expectto pay somewhere around 55 centsper square foot to add R-19 to yourattic. If you want help determining thefeasibility of installing insulation atyour house, you may call your electricco-op or call me at 501-653-7931.

Time for me to go Christmasshopping! W

Give thanks andsay goodbye to the cold

but the two of them were determined to makeover projects. I commend you formake their house more energy efficient. doing so! For those who are thinking

Even though financial resources may be very limited forsome, almost everyone can afford to do something to help

lower their heating bills.

Cellulose insulation in an attic.

26 NOVEMBER 2013

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Doug Rye says cut your energy bills

All insulation isnot equal

BY DOUG RYE

Most discussionsabout residential

energy efficiency includethe topic of insulation.

Attic, wall and floorinsulation normallybecome major points0 discussion. Builders,homeowners, architectsand salesmen use R-valuelanguage for comparing

various types and thicknesses ofinsulation.

It has been that way for as long

as I can remember. However, energyefficiency experts are continuing to

learn more and more about the actualperformance of properly installedinsulation. Infrared thermal imagingcameras, used in conjunction with

home diagnostic equipment, arerevealing that some types of insulation

perform differently in a real-worldenvironment than in a controlled

climate within a testing facility. Forinstance, the actual performance of

a fiberglass-insulated wall on a cold,windy, 30-degree Arkansas day is far

different than the exact same fiberglass-insulated testing wall within a cozy,70-degree testing laboratory.

While I was in college studyingarchitecture, we were taught thatabout all you needed to know aboutinsulation was the R-value. Back then,

we only knew of one type of insulationand that was fiberglass. So, when we

were challenged in the early 1970s to

make homes more energy efficient,just about all of us started installing

insulation with higher R-values.

Many went from 2 x 4 walls with R-11insulation to 2 x 6 walls with R-19insulation. We perceived that addingmore insulation did help some, but we

learned it was not as much as expected.The “R” in R-value stands for the

resistance to heat flow. In theory, andin some cases, the larger the R-value,the better the resistance to heat flow

and, therefore, the better for energyefficiency. So, for several years, that’s allwe knew about insulation.

Then we learned about anothertype of product called cellulose.

We learned that it worked extremelywell when used as a sound harrierand were told that it was a very goodinsulation for walls and ceilings. Weused it and quickly learned that itperformed better than fiberglass eventhough cellulose insulation has nearlythe same R-value as fiberglass. Wheninstalled properly, we saw a dramaticreduction in air infiltration. The similarR-value rating was perplexing to manyof us. But, about this same time, wewere learning that by using a blowerdoor diagnostic testing device, airinfiltration could have a significantimpact on the energy efficiency of ahouse and on the performance of theinsulation.

The more we tested homes andthe more we looked at utility bills, themore that we were convinced that therewas a major difference in the actualperformance between fiberglass andcellulose insulation. Because of that,many of us started recommendingcellulose whenever possible. Practicalexperience, proven building science

and much improved diagnosticprocesses have proven that properlyinstalled cellulose insulation is a wiseinvestment.

Then came foam insulation andwe were impressed. Now we had twoinsulation products that actuallyperformed like we desired. But wait.Not so fast. Some of the early foamproducts were thought to contain

chemicals that were unhealthy, andsome experts said foam insulation couldalso shrink after installation.

So, the use of foam in residentialdwelling was almost non-existent untilthe late 1990s. Today, open- and closed-cell foam insulations are safe, reliable

and, when installed properly, becomeexceptional thermal, air and moisturebarriers — all three energy efficiencybonuses in one package.

Also, expanding-foam insulationis being installed in many new andremodeled homes across America. Andfive of the six co-op Energy EfficiencyHome Makeover houses are performing

well with foam insulation.Despite the fact that all three

types have similar R-values, practicalexperience and modern diagnosticshave revealed that properly installedfoam insulation outperforms itscounterparts because of its ability tostop unwanted air-infiltration and forits moisture barrier attributes.

Call me at the office at 501-653-7931 with any questions. S

Infrared thermal imaging cameras, used in conjunction with

home diagnostic equipment, are revealing some types of

insulation perform differently in a real-world environment

than in a controlled climate within a testing facility.

26 DECEMBER 2O3

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Do you ever wonder

how we lived

without air conditioning?

Some of us remember

when the only air

conditioning in our

Jhouse was an open

window or some sort of

fan. Many folks still use

standard box or ceiling

fans due to economic

reasons. They manage to get through

our Arkansas summers without air

conditioning the best they can, but it’s

sure uncomfortable.

I think that most would agree

that air conditioning is desirable and

ranks among the best inventions

ever. However, air conditioning as we

know it is fairly new. History tells us

that people who lived in hot climates

were continuously exploring and

implementing ideas to find relief from

the heat.Historians have theorized that

ancient Egyptians may have put water

on their reed curtains to provide some

evaporative cooling. Wind blowing

through the gaps in the reeds caused

the water to evaporate, then pass over a

person’s skin, creating a cooling effect,

much like sitting next to a box fan.

Others have said that there is

evidence that the ancient Romans may

have run cold water from the aqueducts

through the walls of some buildings

to provide cooling. This method of

cooling is similar to today’s cooling

towers.In the l800s, inventors learned that

one could create ice by compressing

and evaporating certain liquids such

as alcohol and ammonia. Then people

discovered that you could create

cooling by moving air across ice.

In 1906, Willis Carrier created the

major breakthrough when he patented

a system that could control room

temperature and remove humidity by

blowing air across a cold coil. And,

bingo, air conditioning as we know it

became a modern marvel.

In 1953, a million window-type

air conditioning units were sold. The

demand for residential units greatly

exceeded the supply. About 10 percent

of all U.S. homes had some type of

air conditioning by 1960. By 2007,

about 86 percent of Americans had air

conditioning in their homes.

As Americans developed a solution

to beat the heat, an unintended

consequence occurred. Electric utilities

had to add generation resources to meet

the growing demand for the electricity

required to run the growing numbers of

air conditioners across the U.S.

Having a modern marvel like

air conditioning and a solution to

improve the comfort in our homes is

a wonderful thing! However, modern

conveniences like air conditioners

are not free. Properly sized units are

a major consumer investment. Also,

air conditioners require energy for

operation. Twenty-five to 30 percent

of the average utility bill for Arkansans

consists of the energy required for

cooling.Below is a list of considerations

and solutions for air conditioning

and its associated costs that may help

you manage or lower equipment and

operating costs:

• The initial cost to purchase and

install the system.

A residential air conditioning system

is usually priced on the amount of

cooling that it can produce. The larger

the unit, the higher the cost, Solution:

Make your house as energy efficient as

feasible, then purchase the smallest-

contractor is merely guessing at the

equipment design. Also, more BTUs or

a bigger air conditioner is not always

better. A properly sized unit will

cost less to operate and will control

humidity better than an oversized unit.

• The actual cost to operate the

system.The operating cost will depend on

several factors including the efficiency

of the air conditioner, the design and

tightness of the duct system, the airflow

of the system and the thermostat

setting. The efficiency rating that was

assigned to a particular model of air

conditioner was based on the unit

having proper airflow when tested.

Any reduction in airflow will reduce

the efficiency and increase the cost

of operation. Solution: Change air

conditioner filters as needed. Make

the duct system as tight as possible.

No system is efficient if the cooling is

leaking into the attic or crawlspace.

Also provide adequate return-air. A

good rule of thumb is that you need

about two square feet of return-air filter-

grill per ton/12,000 BTUs of cooling.

Keep interior and exterior coils clean.

flon’t set the thermostat at a lower

temperature than necessary to be

comfortable.

• The cost to replace the existing

system.This is a cost that no one wants to

face. Solution: Follow the advice given

above and your air conditioning system

should last longer. W

Doug Rye says cut your energy bills

Love that airconditioning

BY DOUG RYEsized unitneeded to coolyour house.

A qualified individual must calculate

the required British thermal units

(BTU) of cooling. If a Manual-i load

calculation is not performed, the

28 AUGUST2013

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m x & co

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

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1

Electric Cooperatives of Arkansas

_________________________________________________________

Demand

Response Report

for the

Electric Cooperatives of

Arkansas

Rates and Forecasting Department Arkansas Electric Cooperative Corporation

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

2

The Electric Cooperatives’ Demand Response Report

The Electric Cooperatives are the National Leader in Demand Response Programs:

The Electric Cooperatives of Arkansas, consisting of Arkansas Electric Cooperative Corporation (“AECC”) and its seventeen member cooperatives1, have been the most aggressive and successful utility system in the nation with regard to offering and implementing demand response programs.

On 25 June 2012 at 1800 hours CDST, AECC established an annual summer firm peak demand of approximately 2,343 MW. At that time, the Electric Cooperatives had an additional approximate 735 MW of potential demand that was either being interrupted or was available for interruption (interruptible demand). This ratio of interruptible demand to total potential demand (actual firm demand plus potential interruptible demand) is approximately 24%. The ratio of interruptible demand to firm demand is approximately 31%. The Electric Cooperatives do not know of another electric utility system in the nation with a higher ratio of demand response to load.

The Electric Cooperatives’ demand response efforts are so significant

that they provide approximately one half of the demand response found within the entire Southwest Power Pool (“SPP”) footprint. The SPP is one of nine Regional Reliability Councils within the North American Reliability Corporation (NERC). A January 2009 publication titled Retail Demand Response in Southwest Power Pool (“SPP Report”) determined that the 30 load-serving entities within SPP have a potential demand response of 1,552 MW. The SPP Report further states that: “Arkansas accounts for ~50% of the DR [demand response] resources in the SPP footprint; these DR resources are primarily managed by cooperatives.”2 (i.e., the Electric Cooperatives)

1 Arkansas Valley Electric Cooperative Corporation; Ashley-Chicot Electric Cooperative, Incorporated;

C&L Electric Cooperative Corporation; Carroll Electric Cooperative Corporation; Clay County Electric

Cooperative Corporation; Craighead Electric Cooperative Corporation; Farmers Electric Cooperative

Corporation; First Electric Cooperative Corporation; Mississippi County Electric Cooperative, Inc.; North

Arkansas Electric Cooperative, Incorporated; Ouachita Electric Cooperative Corporation; Ozarks Electric

Cooperative Corporation; Petit Jean Electric Cooperative Corporation; Rich Mountain Electric

Cooperative, Incorporated; South Central Arkansas Electric Cooperative, Incorporated; Southwest

Arkansas Electric Cooperative Corporation; and Woodruff Electric Cooperative Corporation

2 Bharvirkar, Ranjit; Heffner, Grayson; and Goldman, Charles, Retail Demand Response in Southwest

Power Pool, Ernest Orlando Lawrence Berkeley National Laboratory, prepared for the Office of

Electricity Delivery and Energy Reliability, Permitting, Siting, and Analysis, U.S. Department of Energy,

2009, (v)

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To fully appreciate the magnitude of the Electric Cooperatives’ demand

response efforts, one may look at the Electric Cooperatives’ relative position within the SPP. The SPP covers a geographic area of approximately 255,000 square miles. The SPP is charged with regional reliability and provides transmission oversight to portions of Arkansas, Kansas, Louisiana, Missouri, Nebraska, New Mexico, Oklahoma, and Texas. The 30 load serving entities within the SPP provide electrical service to approximately 4.5 million customers and have a non-coincident peak demand of approximately 43,000 MW. The Electric Cooperatives’ Approach to Successful Demand Response:

The Electric Cooperatives’ success in demand response has been achieved through many years of steady effort. In 1978, certain member cooperatives began using clock timer switches to control water heaters and irrigations loads. Clock switches were eventually replaced by radio-controlled load switches. As demand response became more prevalent, a statewide System Control and Data Acquisition (“SCADA”) system was installed to provide the Electric Cooperatives with more sophisticated and timely load data. The receipt of virtually instantaneous data allowed the Electric Cooperatives to more surgically direct their demand response efforts.

The Electric Cooperatives continue to maintain their state-of-the-art

approach to demand response by using the Internet to directly provide participating commercial and industrial (“C&I”) retail consumers with current, minute-by-minute, AECC load data. This data allows participating C&I consumers to better choose how to operate their businesses during peak summer periods.

To encourage demand response, the Electric Cooperatives have maintained rates and charges that closely adhere to their cost of service. These rates and charges provide the economic incentives for retail consumers to voluntarily participate in demand response.

Perhaps the SPP Report best summarized the Electric Cooperatives’ approach when it stated: “The very high penetration levels of demand response in Arkansas cooperatives can be traced to three factors: (i) long-term stability in the type of price signals sent; and (ii) sufficient bill savings potential to gain active customer participation and interest; and (iii) avoiding over-payment of incentives, so there is sufficient savings for participants, non-participants, and utility management.” Demand Response Program Description:

While each member cooperative may have certain terms and conditions that are specific to their demand response offerings, and not every member

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cooperative offers both Category 1 and Category 2 demand response, all of the Electric Cooperatives’ demand response offerings fall within three basic categories. These categories are:

Table-1

D.R. Category Demand Response Program

Achieved Demand

Response

1 Member Co-op Direct Control 120 MW

2 Member Co-op C&I Voluntary Peak Avoidance 95 MW

3 AECC Controlled Industrial Loads 520 MW

Total 735 MW

Category 1 – Member Cooperative Direct Control:

In Category 1 demand response (member cooperative direct control), each participating member cooperative receives current AECC system load data. This load data allows the member cooperatives to evaluate and determine when AECC summer peaks are imminent. Using this data, the member cooperatives control participating retail loads, thus reducing the member cooperative’s contribution to AECC’s summer peaks. The economic benefit to the member cooperatives is a reduced wholesale electric bill. This occurs because AECC’s wholesale billing demand determinants are based on each member cooperative’s contribution to AECC’s summer peaks. Reductions in the member cooperative’s wholesale demand charge allow the member cooperative to reduce its rates and charges to its participating retail consumers. Through various surveys, AECC has identified approximately 230 MW of potential member cooperative direct demand response within Category 1. This 230 MW is achieved through the installation of approximately 40,000 load control switches by ten member cooperatives. These switches are primarily installed on water pumping, air-conditioning, and water heating loads. AECC believes that these switches effectively remove approximately 120 MW from AECC’s summer peaks. The difference between the 230 MW of installed Category 1 demand response and the approximate 120 MW of achieved demand response is primarily due to the necessary cycling of controlled loads during the summer peak periods. Category 2 - C&I Voluntary Peak Avoidance:

In Category 2 demand response (C&I Voluntary Peak Avoidance), each participating member cooperative offers a rate incentive to participating C&I consumers. This incentive encourages the C&I consumer to voluntarily reduce its demand during periods when AECC summer peaks are imminent. Under Category 2 demand response, participating C&I consumers receive current demand data from AECC through the Internet. This information aids the

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participating C&I consumer in evaluating their need to interrupt. The participating member cooperatives then use advanced metering to determine the participating C&I consumer’s demand at the time of AECC’s summer peaks. As with Category 1 demand response, AECC’s wholesale rates and charges are designed to provide the member cooperatives with a reduced wholesale bill when their C&I consumers reduce their on peak demand. The member cooperatives accordingly reduce the participating C&I consumer’s rates and charges. Currently, there are approximately 60 C&I consumers participating in Category 2 demand response. AECC conservatively estimates that approximately 95 MW of participating C&I demand is effectively reduced at the time of AECC’s summer peak periods. Effect of Combining Category 1 and 2 Demand Response on AECC’s Summer Peak Day Load Shape:

Category 1 and 2 demand response programs (switch and voluntary C&I peak avoidance) have greatly flattened AECC’s summer peak day load shape(s). During AECC’s 2012 annual peak day, there were eight hours that fell within 95% of its firm peak hour (Graph 1). AECC estimates that without Category 1 and 2 demand response, only three hours would be within 95% of its peak hour.

The effect that Category 1 and 2 demand response has on AECC’s 2012

peak day load shape may be observed in Graph 2. The green bars in Graph 2 represent AECC’s actual 2012 peak day hourly load shapes. The red line represents an estimated peak day load shape if Category 1 and 2 demand response were not present.

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Graph-1

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Graph-2

The graph shown below (Graph 3) illustrates the typical effect of Category

1 and 2 demand response on one member cooperative’s actual twenty-four hour load shape. Using Category 1 and 2 demand response, this member cooperative dramatically reduced its load during the hours 1500 through 1900 CDST. These hours normally represent AECC’s summer peak period.

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Graph-3

Category 3

Category 3 demand response represents the direct control by AECC of participating retail industrial consumers whose loads are five MW or greater. Under Category 3 demand response, nine retail industrial consumers have voluntarily agreed to receive service under a member cooperative’s extension of AECC’s Interruptible Credit Rider. These nine industrial consumers have a combined potential maximum demand of approximately 520 MW. Participating industrial consumers, receiving service under the Interruptible Credit Rider are assigned to certain interruptible capacity blocks. Each block may be interrupted for only a limited number of hours each year. So long as AECC does not exceed the number of hours stated in the interruptible blocks, AECC may interrupt an industrial consumer when such interruptions could prevent the interruption of firm load. In addition, half the number of hours stated in each interruption block may be interrupted by AECC for any reason, including but not limited to, fuel economics.

When interrupting participating industrial consumers, AECC attempts to lessen the impact of the interruption by locating and offering any “buy-through” energy that is available on the wholesale market. Buy-through energy is not supported by capacity and may be interrupted with five minutes notice. While

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buy-through energy is typically priced at the incremental cost of fuel or purchased energy, buy-through energy offers the interrupted industrial consumer the option of paying the incremental market price or being interrupted. Total Impact of Category 1, 2, and 3 Demand Response:

The following graph demonstrates Categories 1, 2, and 3 demand response, as a ratio of total system potential demand (the Electric Cooperatives’ potential demand, both firm and interruptible).

Impact on Long Term Capacity Needs and Reductions in Fixed Costs:

The Electric Cooperatives’ demand response programs currently allow AECC to avoid approximately 845 MW of generation peaking capacity. This number is derived from 735 MW of demand response plus an additional 110 MW of generating reserves (AECC targets a 15% reserve margin). While the region’s capacity market is currently distressed and peaking capacity may be purchased for less than the cost of new construction, AECC’s generation planning department estimates that the investment cost of newly constructed peaking capacity would be approximately $600 per kW. If AECC were to acquire 845 MW on additional peaking capacity at $600 per kW it would result in approximately $500 million of new investment along with its associated cost of ownership, operation, and maintenance. This number would not include any necessary

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transmission investment to interconnect the capacity. Impact on the Cost of Energy:

The Electric Cooperatives recently added a new feature to Category 3 demand response which allows AECC to interrupt up to one half of the number of hours stated in the interruptible blocks for any reason. By using these available hours to reduce AECC’s load during times when the cost of fuel and purchased energy is greatest, AECC has avoided several million dollars in incremental fuel and purchased energy costs. This savings directly reduces the necessary collection of these costs under AECC’s Fuel and Purchased Energy Rider (energy adder). Reliability:

The use of demand response has successfully avoided capacity shortages on numerous occasions. Industrial Expansion and Growth:

Demand response is essential in attracting and maintaining industry in the Electric Cooperatives’ service territory. Of the nine industries currently participating in Category 3 demand response, seven were established after Category 3 demand response was made available. Future Innovation - Voltage Reduction and Automated Metering Infrastructure:

In the past few years, one of AECC’s member cooperatives has used the method of voltage reduction as a means to reduce peak demand. Southwest Arkansas Electric Cooperative Corporation (“Southwest”) has had success with this technique and has effectively reduced their demand at the time of AECC’s firm peak by approximately 1 MW when applied to a portion of their system. Southwest might implement this method system wide in the near future. Ozarks Electric Cooperative Corporation has also had success with voltage reduction and has effectively reduced their demand at the time of AECC’s firm peak by approximately 5 MW when applied to 17 of their stations. Carroll Electric Cooperative Corporation and Arkansas Valley Electric Cooperative Corporation also have plans to implement voltage reduction in the near future.

Currently, certain member cooperatives are exploring the advantages of Advanced Metering Infrastructure (AMI) systems and how these systems might be used to achieve more efficient demand response.

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-H -H n I rn z -H

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Ozarks Electric Cooperative Corporation

2013 Energy Efficiency Report

Docket No. 08-041-RP

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Ozarks Electric CooperativeA Touchstone Energy Cooperative

Energy Efficiency 2013 Program Summary

Keith KaderlyManager of Marketing/Energy ServicesP.O. Box 848Fayetteville AR 72702Phone: 479-521-2900Email: [email protected]

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Ozarks Electric CooperativeENERGY EFFICIENCY PROGRAMS

A Touchstone Energy Cooperative

P0 BOX 848 FAYETTEVILLE, AR 72702 479.52) .2900 www.ozarksecc.com

Residential Energy Efficiency Programs

• Model Home Program

In 2009 Ozarks Electric Cooperative Corp. (OECC) began a partnership with localbuilder Cobblestone Homes to build a energy efficient demonstration home. Theprogram was continued in 2013 for the 5th consecutive year. This home wasdisplayed during the Northwest AR parade of homes and in the course of a week1,005 people visited the home. This home included technologies such as: Real timeenergy monitoring, high efficiency Heat Pump, Hybrid heat pump water heater, Tnlevel insulation (reflective, foam and cellulose), hi-density foam encapsulated duct,architecturally designed energy efficiency, and energy efficient lighting. (seeattachment Al for costs)

• Energy Efficiency Loans

These loans are designed to help promote the installation of energy efficient heatpumps through no money down fixed rate loans. Members can include any energyefficient upgrades to the home, these upgrades can include, but not limited to,water heaters, windows, insulation etc. These loans are a fixed term for 7 yearsand the interest rate usually ranges from 4.5%-7.5%. (see attachment Al)

• Energy efficient presentations to local civic clubs

Each year OECC does several educational seminars to local civic clubs andorganizations. These presentations are usually less then 45 minutes long and consistof energy saving tips. (see attachment Al)

• Energy Efficient Marathon Water Heaters

OECC is the only supplier, in our area, of Marathon water heaters. This highefficiency water heater has a lifetime warranty and is the most efficient electricwater heater on the market. We sell these units at cost to our membership. In2013 OECC distributed 74 energy efficient Marathon water heaters to ourmembership.

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• HVAC Load Calculations

Detailed load calculations and proper sizing of heat pump equipment is vital to theproper function of energy efficient heat pumps. If the total heat gain! loss of ahome is not correct, then the HVAC (Heating Ventilation and Air Conditioning) unitcan be either over sized or undersized, both having major consequences on thecomfort of the home. These two factors also influence the efficiency of the HVACunit. We offer this service free of charge to our membership to encourage propersizing of HVAC units. We have also offered load calculation training to HVACdealers and other cooperatives across the state. (see attachment Al)

• Complete Energy Audit (Blower Door Testing and Thermography study)

OECC’s complete energy audit program is one of the first comprehensive energyaudits offered by a utility. It utilizes blower door, duct blaster, theatrical fog andinfrared testing equipment to determine heating and cooling lose in existing homestructures. Using these testing technologies OECC’s energy auditor can diagnosestructural deficiencies in a home or building that lead to high energy consumption.These technologies produce a tactile and visual reference to aid in the explanationof opportunities to save on home utility bills. An initial cost of the CompleteEnergy Audit is $100. Reimbursement will be made to the member uponpresentation of paid receipts for energy improvements and will be limited to $100.With every energy audit completed free CFL’s are distributed to the member. (seeattachment Al, A2, A4, A6)

• Basic Energy Audit

This free service is offered to any member that requests it. Our basic energy auditis simply a walk through of the home with general suggestions for obvious fixes toreduce energy usage. Typically this process is started because a member feelshis/her bill is too high and wants help in reducing their overall usage. (seeattachments Al and A6)

• LED lighting Projects

In 2011/2012, OECC replaced the majority of the parking lot lights and all our T12fluorescents with LED technology. We accomplished this through a state-fundedgrant and by partnering with Next Gen Illumination, a local LED manufacturer. Thisprogram nearly eliminated all maintenance costs, reduced energy consumption,increased light levels and injected funds into a local business. The project was thefirst of its kind in Arkansas and once again displayed our commitment toenvironmental stewardship. Energy savings per year: 135,394 kWh

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• Electric Vehicle Charging Station

With the addition of the Chevrolet Volt to our fleet, we now offer a free-to-usecharging station for our members who own electric vehicles. To encourage use ofelectric vehicles OECC, in partnership with the city of Fayetteville, added anadditional charging station in the downtown Fayetteville area. This station canserve two plugin vehicles with charging and parking free to the any EV.

• Duct Seal Rebate Program

OECC will reimburse half of the total duct seal cost up to $500 per dwelling ifleakage is detected in excess of IECC 09 standards. Reimbursement will bedistributed on a first come first serve basis until available budget dollars for thecalendar year have been depleted. This program encourages HVAC duct sealing inmembers’ homes, reduces energy consumption, increases comfort level andreduces health and safety risks. (See attached report for details)

Internal Energy Efficiency/Sustainable Initiatives

Geothermal Heat Pump — In 2004, we remodeled our main office, installing and convertingnearly all of the HVAC to high efficiency geothermal systems. We continued this practicewith our expansion in 2008, which yielded a total of 103 tons of Geothermal in ourFayetteville office.

kWh reduction per year: 156,426Reduction in CO2 per year: 122 tons(www.epa .gov)

Paper Recycling Program — Paper is one of the largest wastes in business offices. Wecurrently recycle nearly 4.3 tons of white paper per year from our office locations

Reduction in CO2 per year: 8.96 tons(www.stopwaste.org)

LED lighting Projects — In 2011, we replaced all of our inefficient T12 florescent tube lightswith high efficiency, long-life LEDs. Then in 2012, we replaced the majority of our parkinglot lights with the same LED technology. We accomplished this through a state-fundedgrant and by partnering with Next Gen Illumination, a local LED manufacturer. Thisprogram nearly eliminated all maintenance costs, reduced energy consumption, increasedlight levels and injected funds into a local business. The project was the first of its kind inArkansas and once again displayed our commitment to environmental stewardship.

kWh reduction per year: 135,394

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Reduction in CO2 per year: 105.5 tons(www.epa.gov)

Marathon Water Heaters — Marathon electric water heaters are the most efficientstandard water heaters on the market. We have installed four Marathon water heaters tosatisfy hot water needs in the building.

Reduction in CO2 per year: 3.1 tons

T8Florescent Tube Conversion (Stilwell, OK Offjçç) — Through a 40% rebate, offered byAssociated Electric, we installed high efficiency T8 lights during our StilweIl officeremodeling project, again demonstrating sound energy conservation in our buildingpractices.

Reduction in CO2 per year: 31.19 tons

Chevrolet Volt Extended Range Electric Vehicle — In 2012, Chevrolet released the Volt, aPlug-in Hybrid Electric Vehicle (PHEV). This vehicle utilizes electricity for the first 32-40miles of use, reducing emissions and operating costs. The Volt is utilized for daily commuteas a member education and demonstration program.

Reduction in CO2 per year: 2.1 tons per year CCGT (Combined Cycle Gas Turbine)1.63 Tons per year US grid(www.theenergycollective.com)

Sustainability Audit

To further evaluate our commitment to sustainable practices and environmentalstewardship, we partnered with the Fayetteville Chamber of Commerce’s GreenWayprogram. The program is comprised of local businesses committed to sustainable practicesand evaluates each participating business based on their procedures. As part of thispartnership, the University of Arkansas Students in Free Enterprise EnvironmentalSustainability Criterion Team (SIFE) students conducted a sustainability audit. Afterreceiving an upper tier score of 97, out of 100, we became a member of the GreenWayprogram. SIFE students identified several areas that we can improve in sustainabilitypractices.

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Complete Energy Audit Program

1. Summary of program

OEEC’s complete energy audit program is one of the first comprehensive energyaudits offered by a utility. It utilizes blower door, Duct Blaster, theatrical fogmachine and infrared testing equipment to determine heating and cooling loss inexisting home structures. Using these testing technologies OECC’s energy auditorcan diagnose structural deficiencies in a home or building that lead to high energyconsumption. These technologies utilizes a tactile and visual reference to aid in theexplanation of opportunities to save on home utility bills. If we can identify areasthat need improvement, and fixes can be easily explained to the member, the membercan make a real difference in their usage. In turn, if the member reduces his/herdemand for energy OECC will benefit from the demand reduction. This produces awin win situation for both the member and OECC. This test will cost the member$100 up front. Reimbursement of the initial cost of$l00 will be made to the memberupon presentation of paid receipts for energy improvements and will be limited to$100. A cost for the program allows the member to have vested interest in theprogram and will ensure areas that need improvement are fixed. The reimbursementprocess will verify that energy saving upgrades have been completed.

2. Qualifying members

• Must be a current member of Ozarks Electric.

• Member must live in the home.

• Member or designated person must be present for test. Audits will only beconducted from 9:00 a.m. — 2:00 p.m. Monday — Friday.

• Payment of $100 must be made to OECC before audit can be scheduled.

• Member may request a basic energy audit that does not include blower doortesting and verification. This audit is free to the members.

Complete energy audit program process

1. Member requests energy audit.

2. CSR will determine if member would like a complete audit, basic audit or highbill complaint.

3. If the member decides they want a Complete Energy Audit then the member mustbe qualified for program.

Attachment A2

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4. Payment must be made over the phone via credit card at this time. If memberwould rather submit a check for this service they can do so, but they cannot bescheduled until payment is made.

5. Upon receipt of payment, e-mail is sent to James Reid jreid(ozarksecc.com withthe members name, account number, and phone they can be reached at toschedule the test.

6. James Reid calls member to schedule appointment.

7. Test is completed leaving member with blower door test results andrecommendations.

8. OECC receives forms and receipts - issues a bill credit for reimbursement up to$100.

Attachment A2

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Report Date 2/16/2010

Inspection Report

Company

Address

Thermographer

OECC

P.O. Box 848 FayettevilleAR 72702

Keith [email protected]

Customer

Site Address

Contact Person

Time 6:50 p.m.

379 Claybrook Dr.Farmington AR 72730

Keith Kaderly

Camera Model

Image Date

Image Name

Emissivity

Reflected apparenttemperature

Object Distance

FLIR B200 Western

2/16/2010 9:47:40 PM

IR_0309.jpg

0.95

69.3 °F

10.0 ft

LA

.

a2go ]

LI

AF--

[-Inentsj

Atmospheric Temp 70.9F

Relative Humidity 50.0%

Time for Report 2 hrs

ITC Course Date 2/8/10 - 2/11/10

Missing insulation in wall cavity estimated area to be 10.64 Sqr ft. If corrected from the current R 2.66 to thestandard wall R 12.63 consumer could receive savings of approximately $9.28 per year

1 (1)

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Ozarks Electric CooperativeA Touchstone Energy Cooperative

P0 BOX 848 FAYETTEVILLE, AR 72702 479.521.2900 www.ozarksecc.com

Duct Seal Rebate Program

After approval by the Arkansas Public Service Commission the two-year duct seal rebatepilot was introduced to the members of Ozarks Electric in June 2013. Guidelines set forthby the commission require reporting and cost analysis October 15t of 2014. Below is asummary of the seven months worth of participation and cost allocation during 2013.

Participants in program 19

Dollar amount rebated $8,728.26

Initial duct leakage to outside 11171 CFM

Duct leakage to outside reduction 7244 CFM

Percent average leakage reduction 64.8%

Estimated savings to participants per year $5296.49*

Program administration cost (includesauditor wages, overhead, promotion and $6,072.16administration)Estimated savings to participants five

$26,482.49years

Estimated savings to participants ten years $52,964.97

Cost/Benefit (five years) $20,410.33

Cost /Benefit (ten years) $46,892.81* Based on standard heating degree days for Fayetteville climate zone. Average consumption usage

determined from modeling of 13 SEER/7.Shspf heat pump and 13 SEER AC/.80 afue.

As with any new program, costs will be slightly higher and benefits slightly lower thansubsequent years. Participant satisfaction has been extremely positive and in mostinstances participants would not have completed repairs without rebate dollars. Based ondemand Ozarks Electric has budgeted $35,000 for rebates in 2014 (not including wagesand overhead). As the program matures we would expect to increase 2015 budget dollarsas demand increases.

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Ozarks Electric Cooperative4A louc tone Erkrgy” Coopemtive P

During 2013, Ozarks Electric Cooperative performed energy audits where recommendations wereprovided at the homes of at least 290 residential members, compared with 78 audits in 2012, and 126 in2011. The energy audit procedure includes conducting an on-site invenrory of home and energy usecharacteristics, analyzing options, and providing recommendations for energy efficiency improvements. Largedifferences from 2012 to 2013 can be accredited to the inclusion of all energy audits conducted and notthe complete energy audit only.

AUDIT RECOMMENDATIONS

Recommendations for energy use improvements are divided into eight general categories. In total for 2013,there were 2,456 specific energy efficiency audit recommendations given to the 290 households, brokendown as follows (note that most homes have more than one tYpe of recommendation) —

WeatherizationHVACLightingWater heating

278 homes (96%)275 homes (95%)245 homes (84%)237 homes (82%)

InsulationWindows/doorsAppliancesMiscellaneous

207 homes (71%)153 homes (53°/n)24 homes (8%)

0 homes (0%)

DEEMED SAVINGS

Deemed savings analysis is based on data produced by Frontier Associates LLC, showing estimated kW andkWh impacts for specific efficiency improvements. Based on the analysis in the Frontier report, the followingshows the estimated impacts of the 2013 efficiency improvement recommendations —

2013Total potential/actual kW peak demand reduction to co-op 183.7 kWTotal potential/actual annual kWh reduction to members 1,170,277 kWhTotal potential/actual annual energy cost savings to members ($0.08/kWh) $ 93,622Total potential MMBTU reduction 3,993.3

201235.3 kW

267,403 kWh‘)1 ‘20’)

9

912.5

The following shows the estimated and actual reduction in kWh usage and kW peak demand of the auditefficiency recommendations and water heater installations, as well as MMBTU reductions, by category —

This repon n-as dee’e/oped by Inside Information Inc., Smithvi//e, Alissouri, aspart ofa member database project commissionedbj Oarks E/ech* Cooperative, Fajettez’i//e, Arkansas.

OVERVIEW

2013 Energy Audit and Deemed Savings ReportFebruary, 2014

Insulation 545,356 kWh 94.3 k\V 1,860.9 MMBTUWeatherization 427,707 39.8 1,459.5HVAC 144,834 40.9 494.2Water heating 18,376 2.3 62.7Windows/doors 18,087 4.3 61.7Lighting 8,085 1.0 27.6Appliances 7,832 1.1 26.7

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

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APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

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APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

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APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

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APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

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APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

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APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Southwest Arkansas Electric Cooperative

Corporation

2013 Energy Efficiency Report

Docket No. 08-042-RP

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Southwest Arkansas Electric Cooperative CorporationTexarkana, Arkansas

2013 Energy Efficiency and Conservation Report

Submitted to the Arkansas Public Service CommissionPursuant to Docket No. 06-004-R

Southwest Arkansas Electric Cooperative Corporation is a non-profit, member-ownedutility organized under the Arkansas Electric Cooperative Corporation Act. Since itsincorporation on August 25, 1937, Southwest Arkansas Electric Cooperative remains dedicatedto providing affordable and reliable electric service at valued rates to its membership whilepromoting and encouraging energy efficiency and energy conservation in its service area. Itsservice territory includes portions of Columbia, Hempstead, Howard, Lafayette, Little River,Miller, Polk and Sevier counties in southwest Arkansas; parts of Bowie and Cass Counties innortheast Texas and McCurtain County in southeast Oklahoma.

The terrain of Southwest’s service area varies considerably from low flat farmland in thesouth to rolling hills in the north. Land elevations range from 200 to 2000 feet above sea level.Land use within the Cooperative’s service area is very diversified. The rolling hills in the northinvite truck farming, plus lumber, dairy and poultry operations. hi the south, the rich flatfarmlands produce cotton, rice, soybeans, hay and corn. The cattle industry is also prominentthroughout the service area.

The Cooperative provides service to approximately 18,428 member consumers throughapproximately 27,736 separately metered points of delivery, through 5,208 miles of overheadand underground distribution line, 134 miles of 69 kV transmission line and 33 substations andmetering points. The total power requirements are supplied at wholesale by Arkansas ElectricCooperative Corporation, Little Rock, Arkansas, a generation and transmission cooperative thatis partially owned by Southwest Arkansas Electric Cooperative.

Southwest Arkansas Electric Cooperative Membership Education and Programs

• Provides Arkansas Living, a monthly publication that furnishes members currentnews concerning national and state issues relative to the electric power industry.Also, the Arkansas Living magazine affords the opportunity each month to giveenergy efficiency and energy conservation information to members.

• Provides educational information at the front counter and upon request, free ofcharge, to any interested person.

• Provides energy efficient electric ranges to area high school home economicsclasses, as needed.

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• Provides billing inserts several times a year that gives information about currenttopics and information on energy efficiency and conservation.

• Provides free educational material to area schools that targets energy conservationand safety. Annually, Cooperative personnel visit area schools to teach bothenergy conservation and electrical safety. Scott Davis, Cooperative magician,presented Making Accidents Disappear public safety magic shows to 19 schoolsin the Southwest Arkansas Electric Cooperative service area reachingapproximately 3,150 students. Making Accidents Disappear is an educational andentertaining program that teaches children the importance of electrical safety. The40-minute school assembly program uses audience participation, comedy, stories,and magic to communicate the importance of behaving safely around electricity.

• Provides print and radio advertising that emphasizes important member andpublic safety information.

• Provides safety presentations to first responder emergency personnel, firemen,state troopers, local police officers and emergency services personnel in itsservice area on electrical safety that included topics such as overhead power lines;what to do in the event of a downed power line on a vehicle; downed power linesin the field; power line safety; substation and transformer emergencies; andrecognizing the dangers of pulling meters during fire events that may have beentampered with prior to the fire event. These presentations also emphasizedelectrical safety and hazard recognition for all emergency services personnel.

• Provides the Washington, D.C./NRECA Youth Tour to area high school juniorseach year. This program sends participants to Washington, D.C. and combineseducation, history, and fun for the youths as they visit our Nation’s Capitol. Inaddition to visiting the Capitol and learning about the National Rural ElectricCooperative program, the participants expand their knowledge of energyefficiency, energy conservation, the history of rural electrification and currentissues.

• Provides directors and employees the opportunity to attend the annual NRECALegislative Conference in Washington, D.C. to participate in legislative forumsabout current issues involving the electricity industry and to meet with theArkansas Congressional Delegation.

• Provides seminars by Doug Rye, a consultant for the Electric Cooperatives ofArkansas. Mr. Rye hosts a nationally syndicated radio show that promotes energyefficiency and energy conservation. Also, Mr. Rye provides energy efficiencyand energy conservation tips monthly in the Arkansas Living magazine.

• Provides a website, www.swrea.com, with Facebook access that includesinformation on energy efficiency and conservation. Also, the website includes

Southwest Arkansas Eleciric Cooperative Corp.Page 2

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links to the Touchstone Energy Savers Efficient House, the Touchstone EnergyKid Zone and the U.S. Department of Energy website.

• Provides a CEO to Member Email Program. This tool is designed to helpcooperative CEOs effectively communicate with members about issues affectingthe cost of electricity. Southwest Arkansas Electric Cooperative currently hasapproximately 4,450 email addresses of member-consumers.

• Provides sponsorship of the Texarkana HVACR Association. The chapter consistsof local heat and air conditioning contractors that meet monthly except during thesummer season. The Association reviews new products and procedures and keepstheir membership up-to-date on state requirements and rule changes. TheAssociation sponsors seminars that promote energy savings equipment such asenergy efficient ceiling ducts and new insulation material and techniques.

• Provides an electrical safety training demonstration. This safety demonstration isgiven to schools, rural fire departments and other emergency agencies.

• Provides a web based residential energy audit through www.swrea.com.

• Provides information to members on the benefits of energy efficient water heaters.Marathon water heaters are offered to the membership at discounted prices.

• Provides education material to new members as a part of the new member packet.

• Provides print and radio advertisements to promote energy efficiency and energyconservation.

• Provides an industrial power service optional rate schedule that allows voluntarypeak avoidance to industrial and commercial users to control or shed their peakkW usage in order to avoid kW coincident demand. The users can accomplishthis by various means including the shifting of the production schedule during thesummer, installing distributed generation or a combination of the two. Presently,Southwest Arkansas Electric has one commercial and three industrial consumersthat are using this option.

• Provides annual inspection of the electric system to look for safety hazards andidle services, transformers or lines. The retirement of idle services, transformersor lines reduces line loss on the system.

• Provides a yearly work plan and budget for system right-of-way clearing. Clearrights-of-way improve service and reduces line loss on the system.

• Provides capacitors on distribution lines and substations to maintain a minimumof 98 percent power factor. This high power factor improves system efficiencyand reduces line loss on the system.

Southwest Arkansas Electric Cooperative Corp.Page 3

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• Provides supervisory control and data acquisition (SCADA) to many of itssubstations. SCADA improves service to the members while improving systemefficiency and reduces line loss on the system.

• Provides, on an experimental basis, conservation voltage reduction in selectedsubstations. The Cooperative is attempting to lower voltage on peak to reducedemand, energy and losses. The program requires the use of SCADA, AMS andcorrect placement of capacitors.

• Provide, in the future, an Advanced Meter Infrastructure that will improve serviceand improve system efficiency. At each meter location, the AMI will provide twoway communications and will monitor voltage, blinks, outages, KW and powerfactor. The AMI will improve the system efficiency and help to reduce line losses.

• Provide, in the future, a pre-pay electric program to consumers. The programimproves service and encourages energy conservation.

• Provides infrared inspection of lines and substations to improve service andreduces line loss on the system.

• Provides for the replacement of mercury vapor outdoor lighting with highpressure sodium outdoor lighting to reduce line loss on the system whileimproving members security.

• Provides trained staking engineers in the designing of system line extensions tocorrectly size conductor and transformers to reduce line loss on the system.

• Provides for the purchase of low loss transformers to reduce line loss on thesystem.

• Provides administrative assistance and energy conservation tips when analyzinghigh bill complaints. In the future, the consumer will be able to monitor hourlyusage through the AMI data and applications on smartphones and tablets.

Southwest Arkansas Electric Cooperative Energy Resource Conservation Loans (ERC)

• Provides information on energy efficient heat pumps and water heaters.

• Provides the Energy Resources Conservation loan program. Employees work withmembers on installing energy efficient heat pumps and water heaters using 5%financing through the ERC loan program. Since 1991, a total of $6.0 million hasbeen loaned to 1,183 members. There are currently 183 loans outstanding with abalance of $554,192. This program has provided affordable financing to many of

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its members who otherwise would not have been able to afford the energy savingimprovements.

• Provides energy efficient Marathon hot water heaters with available financing tomembers. This water heater is 97% efficient and guaranteed for life.

• Provides financing for the purchase of small standby generators for home andcommercial use. There has been $349 thousand loaned to 433 members. Thereare no outstanding loans at this time.

• Provides financing for energy efficient doors and windows through the ERC loanprogram.

• Provides financing for the installation of insulation material on existing homesthrough the ERC loan program.

Energy Efficiency and Conservation in Association with the Electric Cooperatives ofArkansas

• Provides promotional assistance and participates through AECC in an energyefficiency educational program titled “Extreme Energy Inefficient HomeMakeover.” This program is designed to highlight the benefits of installingenergy efficient equipment and materials in order to maximize energyconservation.

• Provides assistance and participates through AECC in the Arkansas Energyoffices statewide Arkansas Energy Efficiency Education Program. The programis designed to utilize various media platforms to present information on energyefficiency and energy conservation. In January 2008, the Electric Cooperatives ofArkansas contributed approximately $279,340 to the EEA program and madeadditional voluntary payments of $246,784 and $95,605 in January 2009 and2010, respectively. In April 2011 and 2012, the Electric Cooperatives ofArkansas paid $112,463 and $139,215, respectively, for EEA program expenses.In 2013, the Electric Cooperatives of Arkansas contributed $98,358.

• Provides assistance and participated through AECC in the initial Deemed SavingsReport that was filed with the APSC in April 2007. The contribution to thisreport was approximately $12,085. In addition, the Electric Cooperatives ofArkansas contributed $17,307 and $27,572, respectively, for the 2011 and 2012Deemed Savings Report. In 2013, the Electric Cooperatives of Arkansascontributed $22,975.

• In 2012, provided assistance through AECC with contributions to the ArkansasHome Builders Association for conducting “Energy Code” classes to enhance the

Southwest Arkansas Electric Cooperative Corp.Page 5

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understanding of Arkansas home builders with regard to applicable efficiency

Conclusion

codes.

• From October 2007 through December 2007, provided assistance and participatedthrough AECC in programs with the Arkansas Community Action Agencies withftrnding of approximately $28,500. Also, the Electric Cooperatives of Arkansasprovided an additional amount of $114,000 per year in 2008 and 2009 for anElectric Cooperative Weatherization Program. When ACAA develops astatewide weatherization program, the Electric Cooperatives of Arkansas willreconsider weatherization program support.

• The Electric Cooperatives of Arkansas provides assistance and sponsors DougRye’s nationally syndicated radio program “Home Remedies.” In 2013,Southwest Arkansas Electric Cooperative hosted a Doug Rye energy conservationseminar.

• From 2008-2012, the Electric Cooperatives of Arkansas provided assistance andparticipated through AECC in the Arkansas Public Service Commission EnergyEfficiency collaborative. Also, the Electric Cooperatives of Arkansas participatedin a collaborative discussing energy efficiency reporting for investor ownedutilities. Further, the Electric Cooperatives of Arkansas participated in a series ofAPSC sponsored teleconferences regarding National Action Plan for EnergyEfficiency (NAPEE) “best practices.”

Southwest Arkansas Electric is committed to its strategic vision that includes providinginformation and education on energy efficiency and energy conservation. The Cooperative willalso provide programs and services that promote both energy efficiency and energy conservation.

Southwest Arkansas Electric Cooperative Corp.

C. Wayne Whitaker, President and CEO

Page 6

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Petit Jean Electric Cooperative Corporation

2013 Energy Efficiency Report

Docket No. 08-043-RP

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Petit Jean Electric Cooperative Corporation

2013 Energy Efficiency Report

Petit Jean Electric continues to provide its members with programs and information that

can help them understand and reduce their energy consumption. Residential and commercial

energy audits are available to help members identify energy wasting problems with building

envelops and electrical equipment at homes and businesses. Programs and services available

include visual inspections, blower door testing, amperage recordings, thermal imaging, and

kilowatt hour usage evaluation. We have recently added a three phase recorder for use on

commercial services for usage and power factor recordings.

Members have access to daily and weekly energy saving tips available through radio,

newspaper, website, magazine and direct contact with Member Service Reps. Annual energy

efficiency seminars are held for members with Doug Rye as guest speaker. Petit Jean Electric

also works with the Dept. of Human Services to answer questions its participants may have about

energy usage and give them ideas on how to reduce energy usage. HomeEnergySuite and

HomeEnergyCalculator are available on our web site to help members estimate usage based on

the equipment and appliances they use. We have recently added new billing software that

includes Smart Hub which allows members to pay bills, compare monthly bills, compare daily

usage and average daily temperatures, and see their monthly kilowatt hour usage.

Petit Jean has in the past and will continue to provide safety and energy saving

information at County Fairs, local schools and civic meetings in our area. This may include the

demonstration of equipment we use to find problems, displaying consumer product displays and

free samples and pamphlets.

Electrical safety is also a priority. Although not directly related to energy efficiency

indifference to electrical safety can have an even bigger impact on member’s lives. A high

voltage demonstration trailer was used to explain electrical hazards and safety. Students from

five grade schools and two high schools as well as many adults were able to see the dangers and

effects a high voltage power line can have.

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Petit Jean Electric Cooperative Corporation

Energy Efficiency Expenditures 2013

Training and Seminars

Member Service Meetings $ 300

Travel $ 625

Manhours $1,180

$2,150

Presentations and Events

County Fairs (materials and hours) $2,450

Doug Rye $ 167

Energy Efficiency Incentive Program (DHS) $ 545

School Demonstrations $ 720

$3,882

Customer Assistance

High bills, audits, direct contact $41,400

Arkansas Living Magazine $42,000

Website Expenses $ 9,000

Newspaper and Radio Energy Efficiency Ads $ 9,250

Total Expenses $107,682

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

North Arkansas Electric Cooperative, Incorporated

2013 Energy Efficiency Report

Docket No. 08-044-RP

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

P0 Box 1000, 225 South Main Street, Salem, AR 72576, www.naeci.com

2013 Energy Efficiency and Conservation Efforts

Cooperative Philosophy on the Efficient Use of Energy.

North Arkansas Electric Cooperative has always tried to do what is in the best interest of themember, which includes promoting energy efficiency when possible. The co-op’s initial focusfor its energy efficiency efforts was on helping the individual member obtain direct savings inelectrical usage by installing energy efficiency measures that would have an immediate impacton their monthly bill. Because North Arkansas Electric is a cooperative with the mission ofbenefitting its members, in contrast to detached stockholders, energy efficiency promotionsthat cut kilowatt-hour sales benefit the member directly by saving them money.

A secondary benefit of NAEC promoting energy efficiency is the avoidance or delay of newpower plant construction. This also results in a savings to the member-consumer, but has along-term benefit in the form of holding down rates that would pay for the capital investmentrequired for a new power plant.

Delaying or avoiding capital investment in new power plants can also be achieved by shiftingelectrical consumption to off-peak periods. North Arkansas Electric has been very successful inthis area with its Load Management program and Energy Resource Conservation Loan program.These programs allow for much more efficient allocation of generation assets, thus delayingrate increases that usually accompany power plant construction.

Marathon Water Heater Lease Program (See Attachment Leases)

The Marathon Sheet detailing the monthly savings at the bottom shows what an averagemember would save per month if they installed a high efficiency Marathon Water Heater.When computing the figures we used our kwh charge of $O.10148. The $6.91 average monthlysavings was used to total the amount saved by our members who utilize our Marathon Lease

North ArkansasElectric Cooperative, Inc.

A Tt hrone 1er’ orrarivc

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Program. In 2013, we leased 166 water heaters. The total year end savings for our membersequaled $8,955.36.

The controlled peak from these installations equated to 149.4 kW. This figure was computedby taking the number of water heaters leased times their wattage, then multiplying thatnumber by 20 percent, which is the estimating operating time.

*No labor or overhead was used in these figures.

Energy Resource Conservation (ERC) Loan Program — Heat Pumps

North Arkansas Electric Cooperative is among some of the leading electric distributioncooperatives across that nation that provides low interest money for energy efficiencyimprovements to its members through a program called Energy Resource Conservation. Thisprogram is offered through the Rural Utilities Service. Over the past twenty-seven years, NAEChas loaned out approximately $11,785,107 million dollars to approximately 2,946 memberswho were/are in need of replacing an outdated/inefficient heating and cooling system.

During 2013 NAEC processed 42 loans for its members through the ERC program. For thepurpose of this Energy Efficiency report, we computed the Total Annual Dollar Savings and TotalAnnual kwh Saved based on the cooperative’s own calculations. Additionally, we calculatedthe Total kW Demand and Total Annual kWh savings based on the Frontier Deemed Savings forZone 8 and Zone 9.

NAEC Evaluation Based on SEER Savings Chart (See Attachment NAEC ERC)

Energy advisors within the cooperative compiled a chart detailing the estimated dollar savingsper ton based on the existing SEER and new SEER of the location’s heating and cooling system.From this we calculated a dollar savings of $13,268 to our members. Additionally a TotalAnnual kWh Savings was calculated at 135,488.

Frontier Deemed Savings Guide (See Attachment Frontier)

The areas served by NAEC fall under Zone 8 and Zone 9 in the Frontier Report. According to theFrontier Deemed Savings Guide, NAEC’s ERC Loan program saved our members 94,093 kWhs.Additionally, 16.45 kW was saved as well.

*Labor and overhead put toward this program was not included in the figures listed above.

NAEC Energy Audits (See Attachment Energy Audits)

North Arkansas Electric Cooperative employs three full time energy advisors. During the 2013year, these three employees conducted 50 energy audits for NAEC members. These auditswere provided at no charge. A log of hours and mileage spent on each audit was completed.

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The 50 audits resulted in 1,675 miles at a rate of $0.55 and 111 hours of labor conducting theactual audit at a rate of $25 per hour. In all, energy audits contributed $3,696.25 towardenergy efficiency efforts in 2013.

Rate 1017 (See Attachment Rate 1017)

Cooperative personnel visited with approximately 28 account holders who were beingtransferred to the 10-17 (off peak) rate to explain how the rate worked and discussopportunities to help them keep their demand down. At that time, members were offered anopportunity to receive courtesy calls/texts during peak usage times as a reminder to keep usageto a minimum. As such a total kW savings of 1,697 has been calculated for the rate.

Load Management Credits Issued (See Attachment Ld Mgmt)

North Arkansas Electric Cooperative provides its members with the opportunity to receive loadmanagement credits on their bill for four months out of the year. By enrolling in the LoadManagement program, the member agrees to allow the cooperative to install loadmanagement switches on the member’s electric water heater and an electric air conditionerpulling specified minimum amperage. In 2013 we issued $205,337.94 in Load Managementcredits to members for allowing NAEC to decrease load during peak demand time. For moredetails on this rate, please see NAEC’s rate schedule No. 6 & 7, sheets 20-23.

* Labor and overhead put toward this program was not included in the figures listed above.

Blower Door (See Attachment Blower Door)

In 2012 NAEC began offering blower door tests to members for a small fee. Three NAECpersonnel are trained to conduct the tests. In total, the cooperative conducted eight blowerdoor tests in 2013. Of those, four followed through with the recommended energy efficiencymeasures and were issued rebates totaling $250.54.

Television Advertisement

North Arkansas Electric budgets each year an amount for TV ads to relay a variety of messagesrelated to the co-op. In 2013 100% of those ads were directed toward energy efficiencyeducation for a total of $1,400.00. These energy efficient ads ran throughout the year. Alsoduring peak usage periods an “Energy Alert” ticker would scroll across KAIT TV 8 screens toinform members to curtail usage of non-essential appliances. This helped to reduce oursummer peak demand.

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Rural Arkansas Magazine

Each month we send out approximately 28,000 Rural Arkansas magazines to NAEC members.Likewise, approximately 20 percent of the available space for 2013 was dedicated to energyefficiency education. North Arkansas Electric’s 20 percent portion for energy efficiency equatedto $17,395.23.

Fair & Expo Educational booths

Each year North Arkansas Electric Cooperative participates in one home show, two health fairsand three county fairs. We find that members ask employees several questions regarding theefficiency of their home and its appliances. The cooperative purchased brochures produced byNRECA highlighting ways to make your home efficient. When you combine the cost of thesebrochures and the amount spent on trade shows educating members, $1,265.15 was dedicatedto energy efficiency during these events.

Summary

Approximate costs spent by North Arkansas Electric for energy efficiency and load shifting

efforts as listed in this report total well over $430,000.

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

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APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

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APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Energy Resource Conservation LoansEnergy Efficiency Report

Based on NAEC SEER Chart Savings

Account OrIginal ExIstIng New Tonage Estimated Annual Total Annual Total AnnualNumber Loan Date SEER SEERIEER Savlnas Per Ton Dollar Savlnas kWh Saved

10641005 01/08/13 8 15 3,5 — $148 — $518 6,559115888002 01/11/13 10 14 4 $73 $292 3,698112613003 01/15/13 10 21.5 1.5 $133 $200 2,526

$1,010 12783

1106140041 031181131 8 I 14.5 I 3 I $142 $426 5,394126059015 03/01/13 10 15 3 $85 $255 3,229

$681 8,624

100457005 04/09/13 8 15 2.5 $148 $370 3,64610000630001 04/09/13 10 15 3.5 $85 $298 2,932

$668 6,578

82895002 05/01/13 12 15 3 $42 $12695968002 05/21/13 10 15 3.5 $85 $298 2,93299317009 05/01/13 — 14.5 2.5 $136 $340 3,350

108573002 05/14/13 15 4 $148 $592 5,834125960002 05/21/13 — — 15 3 $148 $444 4,375

$1,800 17,733

104492008 06/05/13 8 15 3 $148 $444 4.3751[76850o3 06/07/13 10 15 $85 $340 33501

70245003 Jun-13 10 14 3 $73 $219 2,1581106210002 Jun-13 10 15 5 $85 $425 4,188184596002 06/01/13 8 15 4 $148 $592 5,834111098002 06/05/13 10 14 2 $73 $146 1,4391

121750002 06/13/13 10 15 3 $85 $255 2j95691004 06/17/13 10 14 3,5 $73 $256 2,518

112613004 06/25/13 13 15 3.5 $26 $91 897$148 $444 4,375

$3,212 31,64798497002 07/01/13 8 15 3

121163002 07/01/13 12 15 2.5107311004 07/05/13 10 15 4 $85 $340 3,350106243005 07/12/13 8 15 3 $148 $444 4375118275003 07)18/13 10 15 3.5 $48 $168 1,655

10487002 07/22)13 8 15 3.5 $148 $518 5,104$1,470 14,486

13255002 08/01/13 10 15 3 $85 $255 2,51310012312003 08113/13 10 15 3 $85 $255 2,513

80154002 13-Aug 10 30 5 573 $183 1,798$693 6,824

69623003 08/26/13 10 15 2.5 85 212.5 2,094120833006 09/20/13 10.5 14 2 $61 $122 1202103818004 09/20/13 8 15 3.5 $148 $518 5,104112240002 09/23/13 10 14 2 $73 $146 1,439

$999 9,839

14050003 10/01/13 8 14 3.5 $136 $476 4,69165560003 10/02/13 8 15 3 $148 $444 4,375

$920 9,066

62713007 11/01/13 8 15 2.5 $148 $370 3,64616630002 11/12/13 8 15 3 $148 $444 4,37588132001 11/21/13 10 15 4 $85 $340 3,350

$1,154 11,372

l961003 12/17/13 12 15 3.5 $42 $147 1,449128965002 12/16/13 10 14 3 $73 $219 2,158111108002 12/02/13 10 15 3.5 $85 $298 2,932

Total for 2013 $13,268 135,488

$664 6,538

9261302 11/1/2011 Roof Loan

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

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APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Energy Resource Conservation LoansEnergy Efficiency Report

Based on Frontier Deemed Savings

Account Original Existing New Tonage Frontier SavingsNumber Loan Date SEER SEERIEER kWh Demand Zone

10641005 01/08/13 8 15 3.5 3,053 0.460 9115888002 01/11/13 10 14 4 2,493 0.330 9112613003 01/15/13 10 21.5 1.5 1,668 0.200 9

7,214 0.990

1106140041 03/18/131 8 14.5 3 1,870 0.250 9126059015 03/01/13 10 15 3 2,012 0.38 8

3,882 0.630

100457005 04/09/13 8 15 2.5 2,181 0.330 910000630001 04/09/13 10 15 3.5 2,348 0.45 8

4,529 0.780

82895002 05/01/13 12 15 3 2,617 0.390 995968002 05/21/13 10 15 3.5 2,348 0.450 899317009 05/01/13 8 14.5 2.5 1,141 0.210 8

108573002 05/14/13 8 15 4 2,683 0.510 8125960002 05/21/13 8 15 3 2,012 0.38 8

10,801 1.940

104492008 06/05/13 8 15 3 2,012 0.380 847685003 06/07/13 10 15 4 2,683 0.510 870245003 Jun-13 10 14 3 1,870 0.660 9

106210002 Jun-13 10 15 5 3,354 0.640 884596002 06/01/13 8 15 4 2,683 0.510 811098002 06/05/13 10 14 2 1,246 0.170 9

121750002 06/13/13 10 15 3 2,617 0.39 995691004 06/17/13 10 14 3.5 2,181 0.290 9

112613004 06/25/13 13 15 3.5 3,053 0.460 921,699 4.010

98497002 07/01/13 8 15 3 2,012 0.380 8121163002 07/01/13 12 15 2.5 1,676 0.320 8107311004 07/05/13 10 15 4 2,683 0.510 8106243005 07/12/13 8 15 3 2,012 0.380 8118275003 07/18/13 10 15 3.5 1,676 0.45 810487002 07/22/13 8 15 3.5 ,676 0.450 8

11,735 2.490

13255002 08/01/13 10 15 3 2,617 0.39 910012312003 08/13/13 10 15 3 2,617 0.390 9

80154002 13-Aug 10 30 5 4,476 0.670 89,710 1.450

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Total Savings

7,271 1.160

94,093 16.45

69623003 08/26/13 10 15 2.5 1,676 0.320 8120833006 09/20/13 10.5 14 2 913 0.170 8103818004 09/20/13 8 15 3.5 2,348 0.45 8112240002 09/23/13 10 14 2 1,246 0.170 9

6,183 1.110

14050003 10/01/13 8 14 3.5 2,181 0.29 965560003 10/02/13 8 15 3 2,012 0.380 8

4,193 0.670

62713007 11/01/13 8 15 2.5 2,181 0.330 916630002 11/12/13 8 15 3 2,012 0.38 888132001 11/21/13 10 15 4 2,683 0.510 8

6,876 1.220

57961003 12/17/13 12 15 3.5 2,348 0.450 8128965002 12/16/13 10 14 3 1,870 0.25 9111108002 12/02/13 10 15 3.5 3,053 0.460 9

9261302 11/1/2011 Roof Loan

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Energy Audit Report2013 Year to Date

* mileage calculated using .55 cent/mile

Account Date of Audit Mileage Hours956000011106140011192770048289500113446400187609001100457004

1000053000212294001

1375070019596800195691 001

114459-00112531200112175000114670001

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12083300165560001109290011048700147685001118275001

100123120019271300116177001

112240001855340016271300690843001101625001

90240011011060011235800154528001125128001128965001111108001

1/16/20132/26/20133/7/2013

3/11/20133/5/20133/13/20133/13/20133/25/20133/27/20133/28/20134/8/20134/16/20134/11/20134/22/20134/26/20135/6/20135/10/20135/13/20135/29/20136/3/20 136/19/20137/1/20 137/1/20 137/2/20137/2/2013

7/10/20137/12/20137/15/20137/3 1/20 138/5/20138/5/20138/5/20138/5/20138/5/20138/5/2013

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BLOWER DOOR

$3696.251,675.00$921.25

111.00$2775.00

** overhead calculated based on $25/hour

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

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APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Loa

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APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Blower Door

Name Account # Charge Rebate Issued Date Rebate Issued

JAMES PRIEST 77130-001 154.98 $41.11 1/28/2013

VANITA HARRIS 119550-001 105.84

ROGER PITCHFORD 779511-004 155.05 $75.00 4/22/2013

MERLE SOEKEN 134464-001 171.99

ANN TAYLOR 14670-001 185.36 $59.43 11/7/2013

GLEN SEAY 105811-001 NO CHARGE

WILLIAM OSBORNE 102847-001 163.87

LUCILLE HENDERSON 63275-001 $ 126.70 $75.00 10/4/2013

Total Rebates Issued to Members in 2013 $250.54

Page 1

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Compatibility Report for Documentation of Savings 2011 .xlsRun on 612012011 8:53

The following features in this workbook are not supported by earlier versions ofExcel. These features may be lost or degraded when you save this workbook inan earlier file format.

Minor loss of fidelity # of occurrences

Some cells or styles in this workbook contain formatting that is not supported bythe selected file format. These formats will be converted to the closest formatavailable.

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Carroll Electric Cooperative Corporation

2013 Energy Efficiency Report

Docket No. 08-045-RP

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Carroll Electric Cooperative Corporation

2013Energy Efficiency

and Conservation Report

Submitted to the Arkansas Public Service Commission

Per Docket No. 06-004-R

(Developing and ImplementingEnergy Efficiency Programs)

Box 4000 Berryville, AR 72616 800-432-9720

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Table of Contents

Mission Statement CooperativeEnergyEfficiency/ConservationPrograms ServicesProvided EnergyAudit/HighBillInvestigation/Misc.FieldVisitsForm

BuildingLeakageTest

HeatingandCoolingCalculations

WaterHeaterEvaluations

MemberEducation School,Community,andCivicPresentations MemberServicesPresentations/Events Magician,ScottDavis MediaCommunications BeyondtheLines-CarrollElectric’sNewsletter Arkansas Living Magazine RadioandNewspaper CarrollElectricCooperativeWebsite EnergyEfficiencyBrochures DougRyeSeminars ExtremeHomeMakeover CarrollElectricMini-Makeovers

EmployeeTraining

EnergyEfficiencyEquipment

DemandReduction LoadControlSwitches OptionalCommercial(Over50kW)

VoluntaryContributionfromtheElectricCooperativesofArkansas

Summary

Conclusion

3 4-23

24-59

60-72

73

74-98747474

75-7677-92

9393939495

96-97

98

98

999999

99

100

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Mission StatementWe exist to serve our members

with safe, reliable, and convenient electricity at the lowest possible cost.

Asacooperative,weexisttoserveourmembers.Helpingourmemberstoconserveenergyisconsistentwithourmissionstatementandcontinuestobeafocalpointoftheserviceswe

provide.Toaccomplishenergyefficiencyandconservation,CarrollElectricCooperativeutilizesthefollowing:

EnergyAudits,HighBillInvestigations,Misc.FieldVisits,Building LeakageTests,andHeatingandCoolingLoadCalculations.

CarrollElectricCooperativeprovidestheaboveservicesfreeofchargeforresidentialandsmallcommercialaccounts.Theseservicesareperformedwhenamemberwouldlikeadviceabouthowtomakehisorherhomeorbusinessmoreenergyefficient.During2013CarrollElectricprovidedthefollowingservices:

Number of contacts

Labor Expense

Transportation Expense

Combined Labor and Transportation Expense

410 energy audits $71,553 $9,618 $81,171335 high bill complaints $58,464 $7,859 $66,32341 miscellaneous field visits $5,366 $962 $6,32842 building leakage tests $7,330 $985 $8,3155 heating and cooling load calcs $873 $117 $990

Total $163,127

Aftercompletingthefieldworkfortheaboveservices,recommendationsandnotesaredocumentedinourcustomerinformationsystemandscannedintheRVIsystem.

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Carroll Electric Cooperative Corporation Energy Audit High Bill Field Visit

Name: Meter #: A/C#: Current Meter Reading: Date: Seal #: Previous Meter Reading: Date: KWH used ÷ number of days = average daily usage Approximate Sq. Ft. of House Conditioned 1. WINDOWS – Type: DOORS – Type:

RECOMMEND: Install weather-stripping Use caulking 2. INSULATION INSTALLED (TYPE AND APPROX. R-VALUE ) – Walls Floors Ceiling Basement wall Basement floor

RECOMMEND: Increase present amount of insulation to: Walls R-19 _____ Floor R-19 _____ Ceiling R-38_____ Basement walls R-19_____ Basement ceiling R-19 Vapor barrier should be turned toward heated area Install 6-mil polyethylene ground cover 3. DUCT SYSTEM – Insulated_____ Location

RECOMMEND: Insulate supply ducts______ Insulate air return_______ Check duct system for leaks and defects ___________ 4. HEATING SYSTEM A. Heat pump Age of heat pump Compressor amps Indoor/Outdoor fan amps Auxiliary kw heat strips B. Electric Furnace – kw heat strips Fan amps C. Other

RECOMMEND: Change or clean filters regularly Service unit Heat Pumps: Keep area clean around outdoor unit 5. FIREPLACE – How many Location Type

RECOMMEND: Install glass doors Install outside air supply Keep damper closed when not in use 6. PORTABLE HEATER/HEAT LAMP/HEAT TAPE – How many __________ Size _________ Location ________

RECOMMEND: 7. AIR CONDITIONER – Compressor amps Indoor/Outdoor fan amps Age of A/C

RECOMMEND: Change or clean filter regularly Service unit Keep area clean around outside unit 8. TYPE OF ATTIC VENTILATION – Intake Exhaust 9. WATER HEATER – Type Location Size _____________ Top Element _____________ Setting _______________ Test __________ Bottom element ______________ Setting ________________ Test ______ No. in Family ________

RECOMMEND: Insulate tank with inches insulation. Set thermostat at lowest satisfactory setting, approximately _________________degrees. Replace 10. WATER SYSTEM – Type _____ Size pump ______h.p. Amps ______ Pressure tank ______ Water leaks

RECOMMEND: Correct defective pressure tank (waterlogged, leaks, etc.) Correct leaks, faucets, lines, and etc. 11. WIRING – Inside/Outside

RECOMMEND:

A CECC representative has discussed the above information with me.

Member Date CECC Representative Date

Comments and/or recommendations are made for the purpose of energy conservation only.CECC will not be held responsible for any charges incurred or related to these recommendations.

410 Energy Audits 335 High Bills 41 Misc. Field Visitswere performed in 2013

Seepage6forexample

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ENERGY AUDIT / HIGH BILL / FIELD VISIT - page 2

Name: _________________________________________________________ Account Location #:

Customer #:

A. Major electricity users in your home:

Heating: Cooling: Electric furnace ____kwh per hr of operation Air Conditioning _____kwh per hr of operation Electric baseboard heat ____kwh per hr of operation Fan _____kwh per hr of operation Electric ceiling cable Heat ____kwh per hr of operation Electric heat pump heat pump ____kwh per hr of operation heat strips ____kwh per hr of operation Total ____kwh per hr of operation Portable electric heater ____kwh per hr of operation Heat lamp or heat tape ____kwh per hr of operation

B. Other Electric Appliances: Electric water heater approx. kwh per hour of operation Refrigerator approx. kwh per month Freezer approx. kwh per month Washer approx. .33 kwh per load or 1 kwh / 3 loads Dryer approx. 5 kwh per load Dishwasher approx. 1 kwh per load (with drying cycle and hot water 5 kwh)

Range: 1275-watt Small surface element approx. kwh per hour of operation (when cycles 1/2 time) 2200-watt Large surface element approx. 1.1 kwh per hour of operation (when cycles 1/2 time) 2900-watt Oven – Bake cycle approx. .7 kwh per hour of operation (when cycles 1/4 time) Oven – Broil cycle approx. 3.4 kwh per hour of operation (full time)

Appliance operating costs vary widely due to differing lifestyles of families and varying efficiencies of the appliances themselves. The appliance operating estimates contained here have been gathered from varying sources and give only average figures. They are not meant to be exact but will give you a general idea of costs of operation and possible places to conserve.

Kilowatt Hour (kwh) formula Volts x Amps = Watts Watts ÷ 1000 = kwh per hour

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Energy Audits

Carroll Electric Cooperative Corporation

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**CARROLL ELECTRIC COOPERATIVE CORPORATION** History of Contacts for Customer ******-* * Status*Name *****, ***** OR ****** **** Phone No. *** *** ****2=Modify Entry 3=Complete 4=Trans Supr 5=Trans Rep 6=Cancel S/O...Opt Date CMP Date Rep ID Type Note S/O LT10 1/21/2013 C BW ENER Y N

F12=Cancel

F2=Outs Entries F3=Exit F6=New Entry F11=Fold/Unfold F12=Return F17=HistF18=Disp by Prop F20=Link F=21 Prt Hist F22=Prt Credit F23-Status F24Opt

Customer ContactsNotes

OPEN FLOOR JOISTS. REPLACE FALLEN KNEE WALL BAT. REPLACE MISSING WALL BEHIND TUB. INSULATE VOIDS IN ATTIC. LOW INSULATION-NEED MORE. INSULATE WATER HEATER. CHANGE UPSTAIRS FILTER. FOAM ELECTRIC HOLES IN ATTIC. REPLACE ATTIC ACCESS DOORS IN BONUS ROOM. CAULK SUPPLY BOOTS-PER BW

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Energy Audit RecommendationsAtCarrollElectric,ourmissionistoprovidesafe,reliable,andconvenientelectricityatthelow-estpossiblecost.Inanefforttofulfillourmission,CarrollElectricispleasedtoprovideenergyauditsfreeofcosttoourmembers.

OnOctober21,2013,BrianWiseperformedaresidentialenergyaudit.Thisreport,whichwillconsistofanalysisanddigitalimages,isaccompaniedbyathermalimagingreport.

HVAC concerns:

• Thehomehasrecentlyhadanew4-tonAirConditionerand80%gasfurnaceinstalled.Thebenefitsofthisupgradeshouldbenotedinfutureenergyuse.• Recommendedsealingthesupplybootconnectionthoroughthedrywallwithsiliconecaulkbeforereattachingtheregister.(Seefigure1)• Changethefilterintheupstairssystemmoreoftenandutilizealessrestrictivefilter.• Cleanthecoilontheolderoutdoorunittoallowbetterairflowandexchange.

Insulation concerns:

• AmajorityoftheattichasanapproximateR20valueblownfiberglassinsulation.WerecommendR38forthisclimatezone.Theareawheremanufacturedjoistsareusedwillneedtohaveinsulationadded.WerecommendR19blowncelluloseinthisareaandthelowinsulationarea.Figure2detailsthelowinsulationissueinthejoistsandalsodepictsakneewallconcernontheleft.

Figure 1- Gap around supply boot

Figure 2- Low insulation in joists, open cavity between knee wall batt issue.

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• Therearenumerouskneewallinsulationconcernsthroughoutthehome.Insomecasestheinsulationhassimplyfallen,inothers,theinsulationwasneverinstalledoritwasinstalledincorrectly.(SeeFigure3,4,and5)

• Insulationistouchingthefloorofthebonusroom,itislyingontheceilingofthegarage.Insulationisonlyeffectiveifitistouchingconditionedspace.Thefloorjoistsareopenallowingconvectivehearloss/gainonthisarea.Thejoistwillneedtobesealedofffromatticairflow.(Seefigure6)

Figure 3- Attic side knee wall of staircase to bonus room.

Figure 5- Missing insulation batt on attic knee wall. Figure 4- Improperly installed

insulation on attic kneewall, exposing drywall.

Figure 6- Non-insulated floor due to improperly installed batt insulation.

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Figure 7 - Open floor joists allowing attic airflow between floors. Figure 8 - Open floor joists allowing

attic airflow between floors.

Water Heating Concerns

• Recommendinstallinginsulationblanketsonbothwaterheatersinthegarage.This• willreducetankstandbyheatloss.Donotcover abovethetopofthetankandkeepawayfromfirepanbelow.• Considerusingtherighttankasatempertank.Thiscanbedonebyloweringthe• temperatureallthewaydownonthethermostat.Sincethewaterheatersarerunin• seriesandthewaterdrawsfromthelefttank,youcansaveonusagebyonlykeepingonetankatthedesiredtemperature.• Continuetokeepthecirculationpumpunpluggedtosaveonnaturalgasusage.

Air Infiltration Concerns

• Asnotedabove,therearenumerousareaswhereairflowisinfiltratingbetweenthe floorsduetoopenfloorjoists.Thiscausessignificantheatloss/gainonconditioned space.(Seefigure7,8,andInspectionreport)

• Thebacksideoftheshower/tubareatotheupstairsbathroomhasnostructuralwall. Insulationbattinghasbeenusedtocreateabarrier.Theproblemisthatinsulationis notanairflowbarrierandtheinsulationisnotcontiguous.(Seefigure9)

Figure 9 - Attic side of upstairs shower wall has no structure board.

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• Recommendsealingallelectricalandplumbingpenetrationswithexpandingsprayfoamtostopexchange.(Seefigure10)

Pool Usage Concerns• Poolhasan8AMP-240voltspumpcapableofusing1.92Kwperhour.Thiswillcostconsumerapproximately$131.00monthly.Recommendinstallingatimerandoperatingpumplesshoursadaytosaveenergy.

Figure 10

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**CARROLL ELECTRIC COOPERATIVE CORPORATION** History of Contacts for Customer ******-* * Status*Name ********,***** OR ***** Phone No. *** *** ****2=Modify Entry 3=Complete 4=Trans Supr 5=Trans Rep 6=Cancel S/O...Opt Date CMP Rep ID Type Note S/O LT10 1/4/13 C BW BWLR DR Y N

F12=Cancel

F2=Outs Entries F3=Exit F6=New Entry F11=Fold/Unfold F12=Return F17=HistF18=Disp by Prop F20=Link F=21 Prt Hist F22=Prt Credit F23-Status F24Opt

Customer ContactsNotes

BLOWER DOOR TEST .41 ACH. MTR READING 1/4/13 20631 OR 18 KWH DAILY USAGE FOR LAST 37 DAYS. SEE BLDR AND IR REPORT FOR DETAILS. MEMBER IS GETTING READY TO UPGRADE HVAC. CURRENTLY HAS 80% GAS FURNACE AND 12 SEER A/C. THERE ARE SIGNIFICANT INSULATION CONCERNS IN THE HOME. ATTIC HAS LESS THAN 6 INCHES OF ROCK WOOL (R13) AND SOME OF THE FLOOR OVER THE CRAWL SPACE IS NOT INSULAT-ED. THE RETURN HAS MAJOR LEAKAGE DUE TO THE FLOOR JOIST PANNING AND RETURN CHASEWAYS. ADVISED TO SEAL WITH MASTIC, ALL METAL TO METAL CONNECTIONS ON THE DUCT SYSTEM. THE WATER HEATER IS IN THE CRAWL SPACE AND NEEDS INSULATED. THE VENTS WERE OPEN IN THE CRAWL SPACE. THERE WAS A HOLE HOUSE FAN WHICH WAS REMOVED AND A BOX BUILT OVER THE OPENING. IT NEEDS SEALED BETTER. THE FILTERS

Blower Door Test RecommendationsOnJanuary4,2013,BrianWiseperformedablowerdoortest.Thisfollowingreportsdetailsthefindingandrecommendationstothemember.

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**CARROLL ELECTRIC COOPERATIVE CORPORATION** History of Contacts for Customer ******-* * Status*Name ********,***** OR ***** Phone No. *** *** ****2=Modify Entry 3=Complete 4=Trans Supr 5=Trans Rep 6=Cancel S/O...Opt Date CMP Rep ID Type Note S/O LT10 1/4/13 C BW BWLR DR Y N

F12=Cancel

F2=Outs Entries F3=Exit F6=New Entry F11=Fold/Unfold F12=Return F17=HistF18=Disp by Prop F20=Link F=21 Prt Hist F22=Prt Credit F23-Status F24Opt

Customer ContactsNotes

HAVE BEEN IN ALL YEAR. THE REAR OF THE HOME HAS A GLASS SUNROOM WHICH HAS A HIGH HEAT LOSS/GAIN. SOME AREAS OF CEILING HAVE NO INSULATION. THERE IS LEAKAGE AROUND THE FLUE PIPE WHICH GOES FROM THE CRAWLSPACE THROUGH THE HOME. THE FRONT RIM JOIST/WALL CONNECTION HAS LEAKAGE CONCERNS. ALL CEILING FIXTURES HAVE LEAKAGE. THE DOOR TO THE GARAGE HAS A LARGE AMOUNT OF INFILTRATION. PER BW

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42 Building Leakage Testswere conducted in 2013

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Heating and Cooling Load Calculations Atthemember’srequest,heatingandcoolingloadcalculationsareperformedonaneworex-istinghomes.Loadcalculationsallowustoadvisethememberoftheirstructures’wintertimeheatlossandsummertimeheatgaininBritishThermalUnitsperhour(Btuh).Thenecessarydatatoperformthecalculationisoftengatheredonsite,butcanbeobtainedfromarchitec-turaldrawings.ThecollecteddataisinputintoRHVACSoftware.Presently,weuseaprogramEliteSoftwareDevelopment,Inc.

Thecalculationprocessallowsforvariousscenariosofthermalimprovementsand/orchangesinefficiencyofheatingandcoolingequipment.Whenthesecalculationshavebeenprepared,wetrytodelivertheresultsinpersonandexplaintheeconomicpaybackofthevariouschoicesdetailedinthecalculation.(Seepages61-72)

Points of discussion• Thermalenvelopeofbuilding• Airinfiltrationrateofbuilding• EnergyefficiencyofHVACequipment• Properductdesign

* Locations(prosandconsofthefollowing):Intheattic,crawlspace,conditioned space. * Insulation * Airtightness * Sizedforcorrectairdistribution/comfort

• Locationofoutdoorunit * Foroptimumheattransfer * Forunrestrictedaircirculation

• Equipmentdealerqualification/considerations * Reputationandreferences * WrittenbidwithmodelnumberofindoorandoutdoorequipmenttoverifyA.R.I. testedsetsofequipment. * Proposaltoincludeallchargessuchas:

* Taxes * Disposalfee * Refrigerantreclaimfee * Anymiscellaneousfees

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Water Heater Evaluations

Weroutinelyentertainmanyquestionsregardingwaterheaters.Thisprovidesuswiththeop-portunitytoadviseourmembersregardingwaystoreduceenergyconsumptionusedinheat-ingwatersuchas:reducingtanktemperature,waystoreducethevolumeofhotwatercon-sumed,insulationofhotwaterlines,possibleadditionofmoreinsulationtothewaterheater,preferredwaterheaterlocations,andthepotentialhighenergyconsumptioncausedbyhot

waterheatercirculationsystems.

Carroll Electric Cooperative sold 102 Marathon Water Heaters in 2013- resulting in total energy savings of

approximately $1,020 annually to our members.

Thoughweselltheseasaretailitem,wepricethematourcosttoincreasetheaffordabilitytoourmem-ber.ShownisaMarathonWaterHeaterpricelistandbrochure.

Marathon Water Heater

Gallons *Base Price 15 (120-volt) $390.0020 (120-volt) $405.0020(240-volt) $420.0030 $611.0040 $630.0050 (tall) $663.0050 (short) $701.0075 $798.0085 $824.00

Base price does not include sales tax

The MARATHON Advantage

• Advanced design outlasts the competition

• Durable water heater with a warranty to match

• No seams . . . No leaks!

• Lightweight

• Easy to install

SAVE ENERGY | SAVE MONEYLIVE COMFORTABLY

MARATHON WATER HEATERS

Printed on recycled paper

920 Hwy 62 SpurP.O. Box 4000Berryville AR 726161-870-423-2161

www.carrollecc.com

ECA_094_MarathonBrochure.indd 212 11/16/08 11:44:32 AM

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Member Education

CarrollElectricCooperativeembraceseveryopportunitytoeducateitsmembersaboutenergyefficiencyandconservation.Asidefromthebefore-mentionedinformaleducationprovidedbyCarrollElectricCooperativeemployees,weprovideanumberofformaleducationaloppor-tunitiestoourmembers.

• School,Community,andCivicEvents/Presentations

* In2013.CarrollElectric’smemberservicesrepresentativesparticipatedin13events/presentationspertainingtoenergyconservation.Laborcostwasapproximately$5,093andtransportationcostwas$361,foratotalcostof$5,454.

* Magician,ScottDavis,performed16presentationstoapproximately2968stu-dentspromotingenergyefficiency/safetyinlocalelementaryschoolsinCarrollElec-tricserviceareas.Laborcostswasapproximately$1,848andtransportationcostswas$383foratotalcostof$2,231.

Scott Davis, Magician, promoting

Energy Efficiency

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Media Communications

• Beyond the Lines—Carroll Electric’s Newsletter— Eachnewsletterwasfilledwithper-tinentinformationaboutenergytipsandservicesandinsertedwiththemember’smonthlybill.EnergyEfficiencyarticlesfollow.Ofthetotalproductionandlaborcost,$4,551wasat-tributedtoenergyefficiency.

Carroll Electric exists to serve our members with safe, reliable, and convenient electricity at the lowest possible cost.

Giving ThoughtfullyChoosing meaningful Christmas gifts can be easy when a little thought is given to your list. Don’t forget to include energy efficiency ideas in your selec-tions. Here are a few ideas:* Solar-powered cell phone charger* “Smart” power strips* ENERGY STAR-rated appliances* Solar garden lights* Solar-powered toys* Unplug and look for non- electronic gifts such as:

◊ Old fashioned table games◊ Homemade food gifts◊ A hand-written poem◊ A tree to plant◊ A framed photo◊ Gift certificates (Carroll Electric has gift certificates. What a nice surprise to help pay some one else’s electric bill!)

Give from your heart. Give more of yourself.

Others will be glad you did and your Christmas season will be more meaningful.

Start a Tradition of Safety The holiday season is full of traditions. Whether it is eat-ing certain foods, mailing cards, giving gifts, or handcrafting your decorations, these traditions bring comfort and happiness to the season. This year, Carroll Electric encourages you to also incorpo-rate safety into your holiday traditions, especially when decorating.

Carroll Electric urges everyone to follow these simple safety precautions:• When decorating outside, look up and look out. Never throw

holiday lights or other decorations into trees near power lines.• Be especially careful when working near power lines attached

to your house. Keep ladders, equipment, and yourself at least 10 feet from power lines.

• Use only lights, cords, animated displays, and decorations rated for outdoor use. Follow the manufacturer’s instructions on how to use them. Use plastic or insulated hooks to hang lights.

• Cords should be plugged into outlets equipped with Ground Fault Circuit Interrupters (GFCIs). Use a portable GFCI if your outdoor outlets are not equipped with them.

• Outdoor holiday lights are for seasonal use, up to 90 days. Bring them inside after the holidays.

• Do not staple or nail through light strings or electrical cords, and do not attach cords to utility poles.

• Avoid decorating outside on windy or wet days. Choose to dec-orate in favorable weather conditions and during daylight hours.

To keep your holiday season happy and safe, be attentive and cau-tious about all safety matters...your family depends on you! For more information on electrical safety or to schedule a safety dem-onstration, visit www.carrollecc.com or SafeElectricity.org.

Carroll Electric exists to serve our members with safe, reliable, and convenient electricity at the lowest possible cost.

4th Quarter 2013

920 Hwy. 62 SpurP.O. Box 4000

Berryville, AR 72616

1-800-432-9720www.carrollecc.com

Perfect Partners: Auto Bank Draft & eBilling!Perfect Partner75

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920 Hwy. 62 SpurP.O. Box 4000

Berryville, AR 72616

1-800-432-9720www.carrollecc.com

Perfect Partners: Auto Bank Draft & eBilling!Perfect Partner

920 Hwy. 62 SpurP.O. Box 4000

Berryville, AR 72616

1-800-432-9720www.carrollecc.com

TipEnergy

920 Hwy. 62 SpurP.O. Box 4000

Berryville, AR 72616

1-800-432-9720www.carrollecc.com

TipEnergy

Cowboy Caviar 2 15-ounce cans black-eyed peas1 11-ounce can shoepeg corn1 10-ounce can Rotel tomatoes2 small onions, chopped1 jalapeño, seeded and chopped1/2 green pepper, seeded and chopped

1 tablespoon minced garlic1 1/2 teaspoon cumin1/2 tablespoon sugar1/2 teaspoon salt1/3 bottle zesty Italian dressingTortilla chips

Rinse the black-eyed peas and corn; drain well. In a large bowl, stir together all of the ingredients except the zesty Italian dressing. Once ingredients have been stirred well, add the salad dressing. Chill for at least 6 hours before serving with tortilla chips.

When shopping for a new appliance, consider lifetime operation costs as well as the upfront purchase price. Refrigerators last an average of 12 years, clothes dryers about 11, and dish-washers about 10. Check the Energy Guide label for the estimated yearly operating costs. Remember, Carroll Electric’s average killowatt-hour costs 8.2 cents. Also, look for ENERGY STAR units which usually exceed federal standards for efficiency and quality. To learn more visit: EnergySavers.gov.

When shopping for a new appliance, consider lifetime operation costs as well as the upfront purchase price. Refrigerators last an average of 12 years, clothes dryers about 11, and dish-washers about 10. Check the Energy Guide label for the estimated yearly operating costs. Remember, Carroll Electric’s average killowatt-hour costs 8.2 cents. Also, look for ENERGY STAR units which usually exceed federal standards for efficiency and quality. To learn more visit: EnergySavers.gov.

Energy Tip

ServicesMember

Carroll Electric Coop. Corp.

Free Energy Tip

920 HWY. 62 SpurP.O. BOX 4000

Berryville, AR 72616

1-800-432-9720www.carrollecc.com

It is now required by law for drivers to reduce speed or move over not only for emergency vehicles such as police cars, fire trucks, and ambulances but also for utility vehicles, tow trucks, or other authorized vehicles displaying blue, red, amber, white, or green lights that are flashing, revolving, or rotating.

For everyone’s safety, Arkansas lawmakers passed Act 579 which became effective August 16, 2013. The new law requires motorists who see an above-described vehicle stopped or parked on a street, road, highway, or shoulder to move to the farthest possible lane or position away from the authorized vehicle. Many roads within the service territory of Carroll Electric are two-lane roads. If, therefore, a driver is unable to move over, they must re-duce their speed and exercise due caution until they have passed the authorized vehicle.

Carroll Electric’s fleet will display amber-flashing lights when parked along roadways and also place orange safety cones around the safety buffer of the unit. The new law will assist in minimizing the potential for harm to personal property, vehicles, and most importantly human lives. Thank you for your attention to this important safety matter!

A New “Move Over” Law

Tax Cuts for AgricultureThe Arkansas Legislature recently passed several tax cuts for the agriculture sector. The largest cut creates a sales tax exemption for the sale of electricity, propane, and natural gas used in poultry, cattle, dairy, horticulture, swine, and aquaculture facilities, which takes effect on Jan. 1, 2014.

If you are eligible for the exemption, you must certify your electric meter(s) and propane tank(s) with the State of Arkansas. The meter or tank must exclusively serve the agriculture purpose. The certification forms can be obtained at the Arkansas Farm Bureau website, www.arfb.com, the Dept. of Finance and Administration (DFA) website, www.dfa.arkansas.gov (in the forms section), or by calling DFA at 501-682-7105.

It has been estimated an average poultry farm will save approximately $600 per house per year...pretty significant! If you think this tax exemption applies to your home operation, it is wise to begin on the certification process as time is of the essence.

Pumpkin Spice Cake1 package spice cake mix1 can pumpkin (15 oz)1 cup Miracle Whip® Dressing3 eggs1/4 cup butter, softened

1 package cream cheese (8 oz), softened2 tablespoons milk1 teaspoon vanilla1 package powdered sugar (16 oz)

Heat oven to 350° F. Beat first four ingredients in large bowl with mixer until well blended. Pour into 13x9-inch pan sprayed with cooking spray. Bake 32 to 35 minutes or until toothpick inserted in center comes out clean. Cool completely in pan. Beat cream cheese, butter, milk and vanilla in large bowl with mixer until well blended. Gradually add sugar, beating after each addition until well blended. Spread over cooled cake. Store covered in refrigerator.

Stay warm and save energy with these helpful winter tips:

Drape Delivery: Make sure drapes and shades are open to catch free solar heat during the day. Close them at night to keep the heat inside.

Free vents: Your HVAC system will have to work twice as hard if your air registers and vents are blocked by rugs, furniture, or drapes. Keep them clear to allow air to flow freely.

Insulate water heaters and pipes: Wrap water pipes connected to the water heater with foam, and insulate the water heater, too. To save $75 annually, consider lowering the water heater temperature from 130° to 120°.

Thermostat: Set your thermostat to 68°F (or lower if comfortable).

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• Arkansas Living Magazine—Arkansas LivingmagazineisprovidedtoeverymemberofCarrollElectricCooperative.Itisanexcellentmediatoeducateourmembers.CECCpaid$312,413forthepublishinganddeliveryplusadditional$20,217forin-officepre-productioncost.Thirty-fivepercent($116,421)ofthecombinedcostslistedabovewasdedicatedtoenergyefficiencycommunication.

NOVEMBER 2013 22

carroll electric cooperative edition

1 CARROLL ELECTRIC COOPERATIVE

BiggestUser

You’ve had your appliance forever. With the exception of some scratches and squeaks, it’s in pretty good shape and still working. Why worry about budgeting for an upgrade?

For starters, inefficient appliances can have a huge impact on a home’s monthly electric bill. Replacing a refrigerator made before 1993 with a new, energy star-rated model could lower your annual power costs by $65-$100. This leaves consumers with a question when evaluating older appliances: how much energy use is too much? To estimate the energy use of an appliance, use this handy chart.

You can usually find the wattage of most appliances stamped on the bottom or back of the appliance, or on its nameplate. The wattage listed is the maximum power drawn by the appliance. Here are examples of the range of wattages for common household appliances:

• Clothes washer: 350-500 Watts • Clothes dryer: 1800-5000 Watts • Dishwasher: 1200-2400 Watts (heat drying feature increases energy use) • Hair dryer: 1200-1875 Watts • Microwave oven: 750-1100 Watts • Refrigerator (frost-free, 16 cubic feet): 725 Watts

Once you calculate how much money you spend to run aging home appliances and compare this to what it would cost to use more efficient models, it may become evident your “biggest user” is making you the “biggest loser” of energy dollars. A little investment today could save a lot in the long run. There are other benefits, too. For example, not only have clothes washers become 64 per-cent more energy efficient since 2000—the tub size increased. With a new model you can wash more clothes for less money every month!

1. Convert watts to kilowatts: _____________ / 1,000 = ________________ watts kilowatts 2. Calculate the operating cost: __________ x _________ x $0.088 = kilowatts hours of cost per operation/day kilowatt-hour _____________ x 30 = $______________ cost of cost of operation/day operation/month

The

Think outside the box this summer for your high school junior... Don’t miss out on this incredible, life-changing opportunity. All current high school juniors: This summer, instead of simply hanging out at the pool, watch-ing TV, or playing electronic games, why not take a trip of a lifetime? If you apply for the 2013 Youth Tour, you could be chosen to join other high school juniors from across Arkansas on an all-expense paid, week-long trip to Washington D.C!

The trip is sponsored by Carroll Electric Cooperative and its sister electric cooperatives throughout the state, known col-lectively as the Electric Cooperatives of Arkansas. It is the 23rd year for Arkansas to participate in the Youth Tour which means our seasoned guides know where to go and what to see!

By plane The Arkansas group will travel from Little Rock to Washington via commercial airlines. Once in Washington, the Arkan-sas representatives will join about 1,500 students from across the nation who are also attending the tour.

History comes alive On Youth Tour, the students see firsthand, historic sites that are generally only seen on TV or read about in history books. The trip includes a visit to the U.S. Capitol, the Tomb of the Unknowns at Arlington National Cemetery, Monticello, Mount Vernon, the National Air and Space Museum, the National Cathedral, the Lincoln Me-morial and much more.

June 14-21Complete the online application at www.carrollecc.com or see your school’s guidance counselor. Home school students are also welcome to apply. Carroll Electric chooses two applicants to proudly represent the Cooperative at this youth leadership program. These two teenagers will return with stories and friendships they never imagined!

Clearing the Air A lot more than wassail was likely stirred up in your home during the holidays. Now is the best time to check your heating

system’s air filter. Clogged air filters could add unnecessary $$ to your electric bill. Checking, changing, or cleaning your filter once a month saves money and extends the life of your home’s heating, ventilation, and air conditioning (HVAC) system.

Successful filters have a short lifespan—the better a filter catches dirt, the faster it gets clogged and must be cleaned or replaced. When replacing the filter...

make sure the arrow on the filter indicating the direction of the airflow points toward the blower motor. to help schedule monthly check-ups, write the date on the side of the filter so you know when it

needs to be checked again. Shopping for a new filter? Before you leave home, write down the size printed on the side of your

current one. There are several different types of filters and levels of efficiency. Filters are either flat or pleated; pleated filters offer extra surface area to hold dirt, making them more efficient. Whatever type you choose, make it a habit to check and change filters as necessary.

23CARROLL ELECTRIC COOPERATIVE 2

B e a pa r t o f t h e w ave . . .Between now and December 15, enroll* in Automatic Bank Draft and eBilling and become eligible to win a $500 energy star certificate.

*All members currently enrolled in both programs are automatically eligible to win.

Enroll by:

• Calling 800-432-9720• Visiting carrollecc.com • Stoppingbyoneofouroffices

Happy Thanksgiving!There is no more appropriate time to say “Thank You” for your confidence, support, and patronage. Carroll Electric works hard for you throughout the year and we know from the many comments received, it does not go unnoticed. The Cooperative team is genuinely grateful for allowing us the privilege of serving you.

Greg from Golden, Mo.

Just a note of thanks for great service and reasonable rates. I am a happy customer.

Paul from Oak Grove, Ark.

The Carroll Electric men were atmy house in what I would say is record time. They are appreciated!

Mary from Gentry, Ark.

I don’t mind paying the transaction fee. Carroll Electric is the #1 utility company.The people are always pleasant to work with. Thank you for your hard work.

Member Voices

“ “

“““

The 2014 Annual Meeting of Members of Carroll Electric Cooperative Corporation will be held May 22, 2014Members will receive reports on the financial condition of the Cooperative and vote on the election of directors, any matters referred to the members by the board of directors, and any member-initiated proposals properly presented to members. The director position to be filled at this meeting is for District 5 which is currently represented by Chairman of the Board Alan Hunnicut, DVM.

Energy Efficiency Tip of the Month

Electric bills rise in the winter for many reasons—holiday parties, house guests, and shorter days and longer nights. Take little measures to help control costs like turning down the thermostat, wash-ing clothes in cold water, swapping out lightbulbs for high-efficiency versions, and using microwaves or toaster ovens to cook.

All the pruning and clearing under power lines keep your electricity safe, reliable, and affordable. Outages, no matter how short or long, are just plain undesirable. Years of experience have proven the most efficient long-term way to keep trees a safe distance from power lines is by using both mechanical and herbicidal methods. This integrated approach to vegetation management is another way the Cooperative keeps operat-ing costs low. Members who wish to avoid herbicide use within their easements should complete the brief paperwork found within the Vegetation Management Plan by March 15. This plan is available for download at www.carrollecc.com or by contacting Customer Service at 800-432-9720.

Vegetation Management Purpose

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Prepare your home emergency kit today.

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“We really appreciate being on levelized billing. It helps us out a lot!” William; Gareld, Ark. “Thanks for the energy audit. It really helped us get our crawl space a lot ghter!” Mary; Bella Vista, Ark.

Only for Carroll Electric members!Only for Carroll Electric members!

Carroll Electric will be closedMonday, May 27

in observance of Memorial Day.Emergency service is always available by calling 800-432-9720.

Payments will be received in the night depositories available at each of our four offices. Office locations can be found at carrollecc.com.

2013 Member Survey is on the way

Your opinion matters. Help us determine how to best serve your needs by completing and returning the survey being mailed in early May.

Bigger load. Smaller bill.

Are you practicing energy-efficiency in your own home? Wash full loads of laundry when possible. Don’t over-dry your clothes, and clean the dryer’s lint filter after every load to improve air circulation. Little changes add up to big savings!

NOVEMBER 2013 22

carroll electric cooperative edition

1 CARROLL ELECTRIC COOPERATIVE

BiggestUser

You’ve had your appliance forever. With the exception of some scratches and squeaks, it’s in pretty good shape and still working. Why worry about budgeting for an upgrade?

For starters, inefficient appliances can have a huge impact on a home’s monthly electric bill. Replacing a refrigerator made before 1993 with a new, energy star-rated model could lower your annual power costs by $65-$100. This leaves consumers with a question when evaluating older appliances: how much energy use is too much? To estimate the energy use of an appliance, use this handy chart.

You can usually find the wattage of most appliances stamped on the bottom or back of the appliance, or on its nameplate. The wattage listed is the maximum power drawn by the appliance. Here are examples of the range of wattages for common household appliances:

• Clothes washer: 350-500 Watts • Clothes dryer: 1800-5000 Watts • Dishwasher: 1200-2400 Watts (heat drying feature increases energy use) • Hair dryer: 1200-1875 Watts • Microwave oven: 750-1100 Watts • Refrigerator (frost-free, 16 cubic feet): 725 Watts

Once you calculate how much money you spend to run aging home appliances and compare this to what it would cost to use more efficient models, it may become evident your “biggest user” is making you the “biggest loser” of energy dollars. A little investment today could save a lot in the long run. There are other benefits, too. For example, not only have clothes washers become 64 per-cent more energy efficient since 2000—the tub size increased. With a new model you can wash more clothes for less money every month!

1. Convert watts to kilowatts: _____________ / 1,000 = ________________ watts kilowatts 2. Calculate the operating cost: __________ x _________ x $0.088 = kilowatts hours of cost per operation/day kilowatt-hour _____________ x 30 = $______________ cost of cost of operation/day operation/month

The

7823CARROLL ELECTRIC COOPERATIVE 2

B e a pa r t o f t h e w ave . . .Between now and December 15, enroll* in Automatic Bank Draft and eBilling and become eligible to win a $500 energy star certificate.

*All members currently enrolled in both programs are automatically eligible to win.

Enroll by:

• Calling 800-432-9720• Visiting carrollecc.com • Stoppingbyoneofouroffices

Happy Thanksgiving!There is no more appropriate time to say “Thank You” for your confidence, support, and patronage. Carroll Electric works hard for you throughout the year and we know from the many comments received, it does not go unnoticed. The Cooperative team is genuinely grateful for allowing us the privilege of serving you.

Greg from Golden, Mo.

Just a note of thanks for great service and reasonable rates. I am a happy customer.

Paul from Oak Grove, Ark.

The Carroll Electric men were atmy house in what I would say is record time. They are appreciated!

Mary from Gentry, Ark.

I don’t mind paying the transaction fee. Carroll Electric is the #1 utility company.The people are always pleasant to work with. Thank you for your hard work.

Member Voices

“ “

“““

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Jason and Jamie Edwards of Bella Vista, Ark.

Austin Cross of Shell Knob, Mo.

Home Mini-Makeover WinnersCongratulations to our Home Mini-Makeover winners! These homes will receive up to $1,000 in energy efficiency improvements.

Daniel Salsbury of Huntsville, Ark.

Kenneth Campbell of Hasty, Ark.

This summer, watch these improvement projects develop at carrollecc.com.

23CARROLL ELECTRIC COOPERATIVE 2

B e a pa r t o f t h e w ave . . .Between now and December 15, enroll* in Automatic Bank Draft and eBilling and become eligible to win a $500 energy star certificate.

*All members currently enrolled in both programs are automatically eligible to win.

Enroll by:

• Calling 800-432-9720• Visiting carrollecc.com • Stoppingbyoneofouroffices

Happy Thanksgiving!There is no more appropriate time to say “Thank You” for your confidence, support, and patronage. Carroll Electric works hard for you throughout the year and we know from the many comments received, it does not go unnoticed. The Cooperative team is genuinely grateful for allowing us the privilege of serving you.

Greg from Golden, Mo.

Just a note of thanks for great service and reasonable rates. I am a happy customer.

Paul from Oak Grove, Ark.

The Carroll Electric men were atmy house in what I would say is record time. They are appreciated!

Mary from Gentry, Ark.

I don’t mind paying the transaction fee. Carroll Electric is the #1 utility company.The people are always pleasant to work with. Thank you for your hard work.

Member Voices

“ “

“““

NOVEMBER 2013 22

carroll electric cooperative edition

1 CARROLL ELECTRIC COOPERATIVE

BiggestUser

You’ve had your appliance forever. With the exception of some scratches and squeaks, it’s in pretty good shape and still working. Why worry about budgeting for an upgrade?

For starters, inefficient appliances can have a huge impact on a home’s monthly electric bill. Replacing a refrigerator made before 1993 with a new, energy star-rated model could lower your annual power costs by $65-$100. This leaves consumers with a question when evaluating older appliances: how much energy use is too much? To estimate the energy use of an appliance, use this handy chart.

You can usually find the wattage of most appliances stamped on the bottom or back of the appliance, or on its nameplate. The wattage listed is the maximum power drawn by the appliance. Here are examples of the range of wattages for common household appliances:

• Clothes washer: 350-500 Watts • Clothes dryer: 1800-5000 Watts • Dishwasher: 1200-2400 Watts (heat drying feature increases energy use) • Hair dryer: 1200-1875 Watts • Microwave oven: 750-1100 Watts • Refrigerator (frost-free, 16 cubic feet): 725 Watts

Once you calculate how much money you spend to run aging home appliances and compare this to what it would cost to use more efficient models, it may become evident your “biggest user” is making you the “biggest loser” of energy dollars. A little investment today could save a lot in the long run. There are other benefits, too. For example, not only have clothes washers become 64 per-cent more energy efficient since 2000—the tub size increased. With a new model you can wash more clothes for less money every month!

1. Convert watts to kilowatts: _____________ / 1,000 = ________________ watts kilowatts 2. Calculate the operating cost: __________ x _________ x $0.088 = kilowatts hours of cost per operation/day kilowatt-hour _____________ x 30 = $______________ cost of cost of operation/day operation/month

The

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2013Youth Tour Winners

Audrey

Jessica

Jake

Jake attends Eureka Springs High School. He

is the son of Joe and Chrys McClung.

Audrey attends Green Forest High School. She is the daughter of Don

and Barbara Foster.

Jessica attends Huntsville High School. She is the daughter of George and

Kim Adkins.

Jake, Audrey and Jessica will represent Carroll Electric at the 2013 Washington D.C. Youth Tour in June.

Ceiling and floor fans move air across your skin, boosting evaporation and making you feel cooler. They do not work like an air conditioner, which lowers the temperature in the room. Turn ceiling fans off when a room is unattended to lower your energy use.

Energy Efficiency Tip of the Month

An Investment in Our Future.

NOVEMBER 2013 22

carroll electric cooperative edition

1 CARROLL ELECTRIC COOPERATIVE

BiggestUser

You’ve had your appliance forever. With the exception of some scratches and squeaks, it’s in pretty good shape and still working. Why worry about budgeting for an upgrade?

For starters, inefficient appliances can have a huge impact on a home’s monthly electric bill. Replacing a refrigerator made before 1993 with a new, energy star-rated model could lower your annual power costs by $65-$100. This leaves consumers with a question when evaluating older appliances: how much energy use is too much? To estimate the energy use of an appliance, use this handy chart.

You can usually find the wattage of most appliances stamped on the bottom or back of the appliance, or on its nameplate. The wattage listed is the maximum power drawn by the appliance. Here are examples of the range of wattages for common household appliances:

• Clothes washer: 350-500 Watts • Clothes dryer: 1800-5000 Watts • Dishwasher: 1200-2400 Watts (heat drying feature increases energy use) • Hair dryer: 1200-1875 Watts • Microwave oven: 750-1100 Watts • Refrigerator (frost-free, 16 cubic feet): 725 Watts

Once you calculate how much money you spend to run aging home appliances and compare this to what it would cost to use more efficient models, it may become evident your “biggest user” is making you the “biggest loser” of energy dollars. A little investment today could save a lot in the long run. There are other benefits, too. For example, not only have clothes washers become 64 per-cent more energy efficient since 2000—the tub size increased. With a new model you can wash more clothes for less money every month!

1. Convert watts to kilowatts: _____________ / 1,000 = ________________ watts kilowatts 2. Calculate the operating cost: __________ x _________ x $0.088 = kilowatts hours of cost per operation/day kilowatt-hour _____________ x 30 = $______________ cost of cost of operation/day operation/month

The

23CARROLL ELECTRIC COOPERATIVE 2

B e a pa r t o f t h e w ave . . .Between now and December 15, enroll* in Automatic Bank Draft and eBilling and become eligible to win a $500 energy star certificate.

*All members currently enrolled in both programs are automatically eligible to win.

Enroll by:

• Calling 800-432-9720• Visiting carrollecc.com • Stoppingbyoneofouroffices

Happy Thanksgiving!There is no more appropriate time to say “Thank You” for your confidence, support, and patronage. Carroll Electric works hard for you throughout the year and we know from the many comments received, it does not go unnoticed. The Cooperative team is genuinely grateful for allowing us the privilege of serving you.

Greg from Golden, Mo.

Just a note of thanks for great service and reasonable rates. I am a happy customer.

Paul from Oak Grove, Ark.

The Carroll Electric men were atmy house in what I would say is record time. They are appreciated!

Mary from Gentry, Ark.

I don’t mind paying the transaction fee. Carroll Electric is the #1 utility company.The people are always pleasant to work with. Thank you for your hard work.

Member Voices

“ “

“““

“2013

.

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CarrollElectric Scholarships

Carroll Electric is proud to award scholarships to these high school seniors in northwest Arkansas and southwest Missouri. The accomplishments of these students have given them a good foundation on which to a build successful future!

Nobody puts on a better

energy-saving show!

The King of Caulk & Talk Goes Live in Bella Vista and Garfield!

Well-known home energy-efficiency expert Doug Rye is touring the state live this summer! All plugs are out as he gets candid about how to beat the heat and start saving on your home utility bills during peak usage months. Plan to attend this free seminar. You’ll be inspired to go home and start saving energy immediately! Refreshments will be served.

Reserve your seat by calling 800-432-9720 ext. 1304.

Thursday, August 1 • 9:30 a.m. Riordan Hall Auditorium

3 Riordan DrBella Vista, Arkansas

Friday, August 2 • 9:30 a.m. NEBCO Community Center

17823 Marshall St Garfield, Arkansas

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NOVEMBER 2013 22

carroll electric cooperative edition

1 CARROLL ELECTRIC COOPERATIVE

BiggestUser

You’ve had your appliance forever. With the exception of some scratches and squeaks, it’s in pretty good shape and still working. Why worry about budgeting for an upgrade?

For starters, inefficient appliances can have a huge impact on a home’s monthly electric bill. Replacing a refrigerator made before 1993 with a new, energy star-rated model could lower your annual power costs by $65-$100. This leaves consumers with a question when evaluating older appliances: how much energy use is too much? To estimate the energy use of an appliance, use this handy chart.

You can usually find the wattage of most appliances stamped on the bottom or back of the appliance, or on its nameplate. The wattage listed is the maximum power drawn by the appliance. Here are examples of the range of wattages for common household appliances:

• Clothes washer: 350-500 Watts • Clothes dryer: 1800-5000 Watts • Dishwasher: 1200-2400 Watts (heat drying feature increases energy use) • Hair dryer: 1200-1875 Watts • Microwave oven: 750-1100 Watts • Refrigerator (frost-free, 16 cubic feet): 725 Watts

Once you calculate how much money you spend to run aging home appliances and compare this to what it would cost to use more efficient models, it may become evident your “biggest user” is making you the “biggest loser” of energy dollars. A little investment today could save a lot in the long run. There are other benefits, too. For example, not only have clothes washers become 64 per-cent more energy efficient since 2000—the tub size increased. With a new model you can wash more clothes for less money every month!

1. Convert watts to kilowatts: _____________ / 1,000 = ________________ watts kilowatts 2. Calculate the operating cost: __________ x _________ x $0.088 = kilowatts hours of cost per operation/day kilowatt-hour _____________ x 30 = $______________ cost of cost of operation/day operation/month

The

23CARROLL ELECTRIC COOPERATIVE 2

B e a pa r t o f t h e w ave . . .Between now and December 15, enroll* in Automatic Bank Draft and eBilling and become eligible to win a $500 energy star certificate.

*All members currently enrolled in both programs are automatically eligible to win.

Enroll by:

• Calling 800-432-9720• Visiting carrollecc.com • Stoppingbyoneofouroffices

Happy Thanksgiving!There is no more appropriate time to say “Thank You” for your confidence, support, and patronage. Carroll Electric works hard for you throughout the year and we know from the many comments received, it does not go unnoticed. The Cooperative team is genuinely grateful for allowing us the privilege of serving you.

Greg from Golden, Mo.

Just a note of thanks for great service and reasonable rates. I am a happy customer.

Paul from Oak Grove, Ark.

The Carroll Electric men were atmy house in what I would say is record time. They are appreciated!

Mary from Gentry, Ark.

I don’t mind paying the transaction fee. Carroll Electric is the #1 utility company.The people are always pleasant to work with. Thank you for your hard work.

Member Voices

“ “

“““

The annual meeting of Carroll Electric Cooperative was held May 23, 2013. The meeting began with the singing of the national anthem by The Sherman Mountain Boys of Newton County and an invoca-

tion. President/CEO Rob Boaz recounted the 75th anniversary of the Cooperative when rural areas stepped out of the dark, into the light as a life-changing

event. He shared the results of the annual member satisfaction survey received back from over 8,100 members. Respondents graded the performance of the Cooperative on a scale of 1-9 (9 being the high-est rating) in six categories. In all categories, the Cooperative received high performance grades with an 8 out of 9 over all.

Eight to Nine CentsBoaz attributed the high marks to the Cooperative’s commitment to excellence since 1937. He went on to contrast the cost of goods 75 years ago to the same goods today. “Seventy-five years ago, you could mail 15 first-class letters for the same price of today’s single postage stamp. In 1937, eight to nine cents would buy a whole loaf of bread and eight to nine cents would buy two pounds of apples. Today, however, eight to nine cents buys only one slice of bread. You only get one slice of apple for eight to nine cents.”

Boaz stated, “Seventy-five years ago, eight to nine cents would buy one kilo-watt-hour. In 2012, one kilo-watt-hour from Carroll Elec-tric is still just eight to nine cents. However, today’s kilowatt-hour is more reliable, more environmentally friend-ly, more efficiently produced, more efficiently consumed, and is safer to workers and the general public.”

Boaz said if electricity had simply grown at the rate of inflation, a single kilowatt-hour would cost $1.35 today. The value of a kilo-watt-hour remains as strong as it was 75 years ago when the lights came on.

Survey Summary• The most important priority to members from

a 2010 survey was “Affordability.” In 2013, members rated Carroll Electric’s performance in keeping rates low as a “7 out of 9.”

• “Reliability,” members’ second priority, received an “8” rating this year.

• “Disaster Response” was also rated “8.” Boaz shared the content of an email received just a few days prior of how Carroll Electric had exceeded the expectations of a member from Eureka Springs. “We lost power last night due to

Rob Boaz

Memb er s Re spond O ver whel m i ng ly Posit ive to C ooperat ive ’s Per for ma nc e

1937

Eight to Nine Cents...2012

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NOVEMBER 2013 22

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1 CARROLL ELECTRIC COOPERATIVE

BiggestUser

You’ve had your appliance forever. With the exception of some scratches and squeaks, it’s in pretty good shape and still working. Why worry about budgeting for an upgrade?

For starters, inefficient appliances can have a huge impact on a home’s monthly electric bill. Replacing a refrigerator made before 1993 with a new, energy star-rated model could lower your annual power costs by $65-$100. This leaves consumers with a question when evaluating older appliances: how much energy use is too much? To estimate the energy use of an appliance, use this handy chart.

You can usually find the wattage of most appliances stamped on the bottom or back of the appliance, or on its nameplate. The wattage listed is the maximum power drawn by the appliance. Here are examples of the range of wattages for common household appliances:

• Clothes washer: 350-500 Watts • Clothes dryer: 1800-5000 Watts • Dishwasher: 1200-2400 Watts (heat drying feature increases energy use) • Hair dryer: 1200-1875 Watts • Microwave oven: 750-1100 Watts • Refrigerator (frost-free, 16 cubic feet): 725 Watts

Once you calculate how much money you spend to run aging home appliances and compare this to what it would cost to use more efficient models, it may become evident your “biggest user” is making you the “biggest loser” of energy dollars. A little investment today could save a lot in the long run. There are other benefits, too. For example, not only have clothes washers become 64 per-cent more energy efficient since 2000—the tub size increased. With a new model you can wash more clothes for less money every month!

1. Convert watts to kilowatts: _____________ / 1,000 = ________________ watts kilowatts 2. Calculate the operating cost: __________ x _________ x $0.088 = kilowatts hours of cost per operation/day kilowatt-hour _____________ x 30 = $______________ cost of cost of operation/day operation/month

The

23CARROLL ELECTRIC COOPERATIVE 2

B e a pa r t o f t h e w ave . . .Between now and December 15, enroll* in Automatic Bank Draft and eBilling and become eligible to win a $500 energy star certificate.

*All members currently enrolled in both programs are automatically eligible to win.

Enroll by:

• Calling 800-432-9720• Visiting carrollecc.com • Stoppingbyoneofouroffices

Happy Thanksgiving!There is no more appropriate time to say “Thank You” for your confidence, support, and patronage. Carroll Electric works hard for you throughout the year and we know from the many comments received, it does not go unnoticed. The Cooperative team is genuinely grateful for allowing us the privilege of serving you.

Greg from Golden, Mo.

Just a note of thanks for great service and reasonable rates. I am a happy customer.

Paul from Oak Grove, Ark.

The Carroll Electric men were atmy house in what I would say is record time. They are appreciated!

Mary from Gentry, Ark.

I don’t mind paying the transaction fee. Carroll Electric is the #1 utility company.The people are always pleasant to work with. Thank you for your hard work.

Member Voices

“ “

“““

the severe storms. On our road alone we had three or four trees down on electric lines, and a power pole snapped in half. When we saw the destruction last night we assumed the worst, a long wait to get power back. First thing this morning we woke to the sound of beeps, lights coming on and appliances flashing. I walked our road and saw everything fixed and back in place. I want to send a JOB WELL DONE to all the guys who worked through the night to restore power to our area. They must have worked in some of the worst conditions possible. They all deserve a pat on the back and Carroll Electric does too! Thank you very much for your hard work and effort.”

• Energy Efficiency, Public Safety, and En-vironmental Stewardship were all given a rating of “8” in this year’s survey.

Over 1,800 members wrote personal comments on the back of their survey. Seventy-nine percent of the responses were positive in nature. Cooperative personnel will be following up with members who shared concerns and questions.

Official BusinessJohn Everett, the Coopera-tive’s attorney, conducted the official business of the annual meeting by announcing all 71,412 members had been mailed the official ballot and annual report. He declared a quorum present with the re-turn of 8,094 ballots. Winfred Prier who ran unopposed was declared reelected to the Cooperative’s Board of Directors.

Capital Credit Assignment Notice

Notice is hereby given to consumers of Carroll Electric Cooperative Corporation that, in accordance with the provisions of the bylaws of the cooperative, patronage capital for the year 2012 has been assigned to the patronage capital account of each consumer. The ratio of the cooperative’s total margins to the total revenue after deducting power cost is .159523289. The wholesale power cost was $ 0.051122348 per kilowatt-hour (kWh) sold. As an example, if a consumer was billed $1,000.00 for 12,000 kWh of electricity in 2012, the amount credited to his patronage capital account for the year was $48.38. The calculation is as follows: $1000.00 less $613.47 (12,000 kWh multiplied by $ 0.051122348) less $83.24 (sales tax of $74.07 and franchise tax of $9.17) or $303.29 revenue after wholesale power cost, multiplied by .159523289 or $ 48.38. A consumer desiring to know the specific amount of capital credited to his patronage capital account can obtain this information by making a request to the cooperative. This is a notice of 2012 patronage capital assignment only.

Winfred Prier

Over 12¢9.5¢ - 12.0¢Under 9.5¢Carroll Electric 8.8¢

Carroll Electric members in

Arkansas and Missouri

still enjoy rates

26% below the national

average!

Residential Price per kWh (U.S. Average 11.9¢)

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23CARROLL ELECTRIC COOPERATIVE 2

B e a pa r t o f t h e w ave . . .Between now and December 15, enroll* in Automatic Bank Draft and eBilling and become eligible to win a $500 energy star certificate.

*All members currently enrolled in both programs are automatically eligible to win.

Enroll by:

• Calling 800-432-9720• Visiting carrollecc.com • Stoppingbyoneofouroffices

Happy Thanksgiving!There is no more appropriate time to say “Thank You” for your confidence, support, and patronage. Carroll Electric works hard for you throughout the year and we know from the many comments received, it does not go unnoticed. The Cooperative team is genuinely grateful for allowing us the privilege of serving you.

Greg from Golden, Mo.

Just a note of thanks for great service and reasonable rates. I am a happy customer.

Paul from Oak Grove, Ark.

The Carroll Electric men were atmy house in what I would say is record time. They are appreciated!

Mary from Gentry, Ark.

I don’t mind paying the transaction fee. Carroll Electric is the #1 utility company.The people are always pleasant to work with. Thank you for your hard work.

Member Voices

“ “

“““

NOVEMBER 2013 22

carroll electric cooperative edition

1 CARROLL ELECTRIC COOPERATIVE

BiggestUser

You’ve had your appliance forever. With the exception of some scratches and squeaks, it’s in pretty good shape and still working. Why worry about budgeting for an upgrade?

For starters, inefficient appliances can have a huge impact on a home’s monthly electric bill. Replacing a refrigerator made before 1993 with a new, energy star-rated model could lower your annual power costs by $65-$100. This leaves consumers with a question when evaluating older appliances: how much energy use is too much? To estimate the energy use of an appliance, use this handy chart.

You can usually find the wattage of most appliances stamped on the bottom or back of the appliance, or on its nameplate. The wattage listed is the maximum power drawn by the appliance. Here are examples of the range of wattages for common household appliances:

• Clothes washer: 350-500 Watts • Clothes dryer: 1800-5000 Watts • Dishwasher: 1200-2400 Watts (heat drying feature increases energy use) • Hair dryer: 1200-1875 Watts • Microwave oven: 750-1100 Watts • Refrigerator (frost-free, 16 cubic feet): 725 Watts

Once you calculate how much money you spend to run aging home appliances and compare this to what it would cost to use more efficient models, it may become evident your “biggest user” is making you the “biggest loser” of energy dollars. A little investment today could save a lot in the long run. There are other benefits, too. For example, not only have clothes washers become 64 per-cent more energy efficient since 2000—the tub size increased. With a new model you can wash more clothes for less money every month!

1. Convert watts to kilowatts: _____________ / 1,000 = ________________ watts kilowatts 2. Calculate the operating cost: __________ x _________ x $0.088 = kilowatts hours of cost per operation/day kilowatt-hour _____________ x 30 = $______________ cost of cost of operation/day operation/month

The Wrap-Up of Carroll Electric’s

$1,000 Energy Eff iciencyMini -Makeovers

Early this year, Carroll Electric sponsored a contest and awarded four $1,000 Energy Efficiency Mini-Makeovers to members located in each regional service district. The investments have been completed in each home, and the results are amazing! This month, enjoy the results of the winner from Bella Vista, Ark., Jason and Jamie Edwards. Other winners will be featured in future issues of Arkansas Living. It’s too soon to track the savings in dollars but all members have already enjoyed noticeable improvements in comfort.

The Energy Efficiency Improvements:

• Moisture barrier installed in crawl space• Added cellulose insulation in attic bringing value to R40• Sealed all duct work with mastic • Used spray foam and caulk to seal both return air ducts• Cleaned heat pump evaporator coil• Installed water heater blanket and split pipe foam insulation on hot and cold

water lines• Replaced weather stripping on external doors• Caulked around all windows and door frames, floor

penetrations (electrical, plumbing, and air vents), and all ceiling penetrations (light fixtures, bathroom vents)

Edwards Familyfrom Bella Vista, Ark.

“I can actually feel cool air coming out of the vent in our bedroom!

-Mrs. Edwards

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23CARROLL ELECTRIC COOPERATIVE 2

B e a pa r t o f t h e w ave . . .Between now and December 15, enroll* in Automatic Bank Draft and eBilling and become eligible to win a $500 energy star certificate.

*All members currently enrolled in both programs are automatically eligible to win.

Enroll by:

• Calling 800-432-9720• Visiting carrollecc.com • Stoppingbyoneofouroffices

Happy Thanksgiving!There is no more appropriate time to say “Thank You” for your confidence, support, and patronage. Carroll Electric works hard for you throughout the year and we know from the many comments received, it does not go unnoticed. The Cooperative team is genuinely grateful for allowing us the privilege of serving you.

Greg from Golden, Mo.

Just a note of thanks for great service and reasonable rates. I am a happy customer.

Paul from Oak Grove, Ark.

The Carroll Electric men were atmy house in what I would say is record time. They are appreciated!

Mary from Gentry, Ark.

I don’t mind paying the transaction fee. Carroll Electric is the #1 utility company.The people are always pleasant to work with. Thank you for your hard work.

Member Voices

“ “

“““

NOVEMBER 2013 22

carroll electric cooperative edition

1 CARROLL ELECTRIC COOPERATIVE

BiggestUser

You’ve had your appliance forever. With the exception of some scratches and squeaks, it’s in pretty good shape and still working. Why worry about budgeting for an upgrade?

For starters, inefficient appliances can have a huge impact on a home’s monthly electric bill. Replacing a refrigerator made before 1993 with a new, energy star-rated model could lower your annual power costs by $65-$100. This leaves consumers with a question when evaluating older appliances: how much energy use is too much? To estimate the energy use of an appliance, use this handy chart.

You can usually find the wattage of most appliances stamped on the bottom or back of the appliance, or on its nameplate. The wattage listed is the maximum power drawn by the appliance. Here are examples of the range of wattages for common household appliances:

• Clothes washer: 350-500 Watts • Clothes dryer: 1800-5000 Watts • Dishwasher: 1200-2400 Watts (heat drying feature increases energy use) • Hair dryer: 1200-1875 Watts • Microwave oven: 750-1100 Watts • Refrigerator (frost-free, 16 cubic feet): 725 Watts

Once you calculate how much money you spend to run aging home appliances and compare this to what it would cost to use more efficient models, it may become evident your “biggest user” is making you the “biggest loser” of energy dollars. A little investment today could save a lot in the long run. There are other benefits, too. For example, not only have clothes washers become 64 per-cent more energy efficient since 2000—the tub size increased. With a new model you can wash more clothes for less money every month!

1. Convert watts to kilowatts: _____________ / 1,000 = ________________ watts kilowatts 2. Calculate the operating cost: __________ x _________ x $0.088 = kilowatts hours of cost per operation/day kilowatt-hour _____________ x 30 = $______________ cost of cost of operation/day operation/month

The

Carroll Electric Cooperative is pleased to announce it has been recognized by the U.S. Environmental Protection Agency (EPA) with a 2013 ENERGY STAR Leadership in Housing Award. ENERGY STAR partners, like Carroll Electric, promote

ENERGY STAR products, make energy efficiency recommendations, and offer consultative services to home owners and builders using ENERGY STAR construction standards.Carroll Electric endorses the ENERGY STAR philosophy of educating businesses and individuals to save money and protect our environment through superior energy efficiency. In 2012, Carroll Electric Energy Specialists performed more than 590 energy audits and high bill investigations. Homes built under the ENERGY STAR guidelines are up to 30% more efficient than other typical new homes built.

Carroll Electric is proud to say its staff has been promoting energy efficiency and conservation since the 1970s. Today, as an ENERGY STAR partner, the Cooperative collaborates with its members to initiate energy efficiency practices and ENERGY STAR products into their homes.

To learn more about ENERGY STAR products and energy-saving tips, go to www.energystar.gov or www.carrollecc.com.

Carroll Electric is Recognized with a 2013 ENERGY STAR® Leadership in Housing Award

Energy Specialists (L to R): Clayton Villines, Brian Ayers, Joey Magnini, Brian Wise, and Mike Jones.

The Results:

• Decreased air leakage in and out of the home by 30% (No more drafts wasting precious energy dollars.)

• Increased the flow of air returning to heating/cool-ing equipment by 38% (Equipment runs more efficiently, reducing cost of operation.)

• Attic insulation now at R40 (Temperatures re-main stable inside the home without drastic heat-ing or cooling costs.)

• Constant temperatures throughout the home (No more cold or hot spots in certain rooms.)

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NOVEMBER 2013 22

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1 CARROLL ELECTRIC COOPERATIVE

BiggestUser

You’ve had your appliance forever. With the exception of some scratches and squeaks, it’s in pretty good shape and still working. Why worry about budgeting for an upgrade?

For starters, inefficient appliances can have a huge impact on a home’s monthly electric bill. Replacing a refrigerator made before 1993 with a new, energy star-rated model could lower your annual power costs by $65-$100. This leaves consumers with a question when evaluating older appliances: how much energy use is too much? To estimate the energy use of an appliance, use this handy chart.

You can usually find the wattage of most appliances stamped on the bottom or back of the appliance, or on its nameplate. The wattage listed is the maximum power drawn by the appliance. Here are examples of the range of wattages for common household appliances:

• Clothes washer: 350-500 Watts • Clothes dryer: 1800-5000 Watts • Dishwasher: 1200-2400 Watts (heat drying feature increases energy use) • Hair dryer: 1200-1875 Watts • Microwave oven: 750-1100 Watts • Refrigerator (frost-free, 16 cubic feet): 725 Watts

Once you calculate how much money you spend to run aging home appliances and compare this to what it would cost to use more efficient models, it may become evident your “biggest user” is making you the “biggest loser” of energy dollars. A little investment today could save a lot in the long run. There are other benefits, too. For example, not only have clothes washers become 64 per-cent more energy efficient since 2000—the tub size increased. With a new model you can wash more clothes for less money every month!

1. Convert watts to kilowatts: _____________ / 1,000 = ________________ watts kilowatts 2. Calculate the operating cost: __________ x _________ x $0.088 = kilowatts hours of cost per operation/day kilowatt-hour _____________ x 30 = $______________ cost of cost of operation/day operation/month

The

23CARROLL ELECTRIC COOPERATIVE 2

B e a pa r t o f t h e w ave . . .Between now and December 15, enroll* in Automatic Bank Draft and eBilling and become eligible to win a $500 energy star certificate.

*All members currently enrolled in both programs are automatically eligible to win.

Enroll by:

• Calling 800-432-9720• Visiting carrollecc.com • Stoppingbyoneofouroffices

Happy Thanksgiving!There is no more appropriate time to say “Thank You” for your confidence, support, and patronage. Carroll Electric works hard for you throughout the year and we know from the many comments received, it does not go unnoticed. The Cooperative team is genuinely grateful for allowing us the privilege of serving you.

Greg from Golden, Mo.

Just a note of thanks for great service and reasonable rates. I am a happy customer.

Paul from Oak Grove, Ark.

The Carroll Electric men were atmy house in what I would say is record time. They are appreciated!

Mary from Gentry, Ark.

I don’t mind paying the transaction fee. Carroll Electric is the #1 utility company.The people are always pleasant to work with. Thank you for your hard work.

Member Voices

“ “

“““

Austin Cross from Shell Knob, Mo., was one of the four winners of the 2013 Carroll Electric $1,000 Energy Efficiency Mini-Makeover. Austin’s home, built in 1977,

is nestled in a wooded neighborhood on a peninsula of Table Rock Lake. Following the comprehensive energy inspection, several opportunities for improvement were identified. For an investment of $1,000, Carroll Electric’s team members were able to:

• replace the flex duct with permanent metal ductwork

• install fiberglass batt insulation missing between the floor joists in the crawlspace

• weather-strip around scuttle hole access

Austin Cross Shell Knob, Mo.

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NOVEMBER 2013 22

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1 CARROLL ELECTRIC COOPERATIVE

BiggestUser

You’ve had your appliance forever. With the exception of some scratches and squeaks, it’s in pretty good shape and still working. Why worry about budgeting for an upgrade?

For starters, inefficient appliances can have a huge impact on a home’s monthly electric bill. Replacing a refrigerator made before 1993 with a new, energy star-rated model could lower your annual power costs by $65-$100. This leaves consumers with a question when evaluating older appliances: how much energy use is too much? To estimate the energy use of an appliance, use this handy chart.

You can usually find the wattage of most appliances stamped on the bottom or back of the appliance, or on its nameplate. The wattage listed is the maximum power drawn by the appliance. Here are examples of the range of wattages for common household appliances:

• Clothes washer: 350-500 Watts • Clothes dryer: 1800-5000 Watts • Dishwasher: 1200-2400 Watts (heat drying feature increases energy use) • Hair dryer: 1200-1875 Watts • Microwave oven: 750-1100 Watts • Refrigerator (frost-free, 16 cubic feet): 725 Watts

Once you calculate how much money you spend to run aging home appliances and compare this to what it would cost to use more efficient models, it may become evident your “biggest user” is making you the “biggest loser” of energy dollars. A little investment today could save a lot in the long run. There are other benefits, too. For example, not only have clothes washers become 64 per-cent more energy efficient since 2000—the tub size increased. With a new model you can wash more clothes for less money every month!

1. Convert watts to kilowatts: _____________ / 1,000 = ________________ watts kilowatts 2. Calculate the operating cost: __________ x _________ x $0.088 = kilowatts hours of cost per operation/day kilowatt-hour _____________ x 30 = $______________ cost of cost of operation/day operation/month

The

23CARROLL ELECTRIC COOPERATIVE 2

B e a pa r t o f t h e w ave . . .Between now and December 15, enroll* in Automatic Bank Draft and eBilling and become eligible to win a $500 energy star certificate.

*All members currently enrolled in both programs are automatically eligible to win.

Enroll by:

• Calling 800-432-9720• Visiting carrollecc.com • Stoppingbyoneofouroffices

Happy Thanksgiving!There is no more appropriate time to say “Thank You” for your confidence, support, and patronage. Carroll Electric works hard for you throughout the year and we know from the many comments received, it does not go unnoticed. The Cooperative team is genuinely grateful for allowing us the privilege of serving you.

Greg from Golden, Mo.

Just a note of thanks for great service and reasonable rates. I am a happy customer.

Paul from Oak Grove, Ark.

The Carroll Electric men were atmy house in what I would say is record time. They are appreciated!

Mary from Gentry, Ark.

I don’t mind paying the transaction fee. Carroll Electric is the #1 utility company.The people are always pleasant to work with. Thank you for your hard work.

Member Voices

“ “

“““

• seal around can lights in the home with caulk

• install water heater jacket and insulate water lines connected to the water heater

• seal electrical and plumbing floor penetrations with spray foam insulation

• repair drywall holes where air was leaking into the home

• caulk leaks around all light switches and electrical outlets

• seal gaps between sheet rock and ceiling in master bathroom

• vacuum indoor and outdoor air conditioner coils and clean with foaming coil cleaner

The final improvement installed at Mr. Cross’ home was to have an insulation contractor apply foam insulation in the crawl space to the main trunk line, supply boots, and main supply and return connections of the duct system. This was achieved through Shawn Robertson, “The Insulator,” of Berryville, Ark. Shawn is a licensed contractor, installing foam and cellulose insulation in homes and businesses throughout northwest Arkansas and southwest Missouri. For more information The Insulator can be contacted by calling 870-423-7213.

With the improvements complete, the numbers speak well of what can be accomplished with $1,000 and a little sweat equity. Air infiltration improved by 10%, reducing drafts and hot/cold areas of the home.

• With new duct work and added insulation in the crawlspace, the heating and cooling system will be working less to maintain comfort. Future savings in lower bills will be enjoyed.

• 200 cubic feet per minute (cfm) was added to the return air flow by sealing all duct work. The heating/cooling system now operates more ef-ficiently and the life of the system has been extended.

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NOVEMBER 2013 22

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1 CARROLL ELECTRIC COOPERATIVE

BiggestUser

You’ve had your appliance forever. With the exception of some scratches and squeaks, it’s in pretty good shape and still working. Why worry about budgeting for an upgrade?

For starters, inefficient appliances can have a huge impact on a home’s monthly electric bill. Replacing a refrigerator made before 1993 with a new, energy star-rated model could lower your annual power costs by $65-$100. This leaves consumers with a question when evaluating older appliances: how much energy use is too much? To estimate the energy use of an appliance, use this handy chart.

You can usually find the wattage of most appliances stamped on the bottom or back of the appliance, or on its nameplate. The wattage listed is the maximum power drawn by the appliance. Here are examples of the range of wattages for common household appliances:

• Clothes washer: 350-500 Watts • Clothes dryer: 1800-5000 Watts • Dishwasher: 1200-2400 Watts (heat drying feature increases energy use) • Hair dryer: 1200-1875 Watts • Microwave oven: 750-1100 Watts • Refrigerator (frost-free, 16 cubic feet): 725 Watts

Once you calculate how much money you spend to run aging home appliances and compare this to what it would cost to use more efficient models, it may become evident your “biggest user” is making you the “biggest loser” of energy dollars. A little investment today could save a lot in the long run. There are other benefits, too. For example, not only have clothes washers become 64 per-cent more energy efficient since 2000—the tub size increased. With a new model you can wash more clothes for less money every month!

1. Convert watts to kilowatts: _____________ / 1,000 = ________________ watts kilowatts 2. Calculate the operating cost: __________ x _________ x $0.088 = kilowatts hours of cost per operation/day kilowatt-hour _____________ x 30 = $______________ cost of cost of operation/day operation/month

The

23CARROLL ELECTRIC COOPERATIVE 2

B e a pa r t o f t h e w ave . . .Between now and December 15, enroll* in Automatic Bank Draft and eBilling and become eligible to win a $500 energy star certificate.

*All members currently enrolled in both programs are automatically eligible to win.

Enroll by:

• Calling 800-432-9720• Visiting carrollecc.com • Stoppingbyoneofouroffices

Happy Thanksgiving!There is no more appropriate time to say “Thank You” for your confidence, support, and patronage. Carroll Electric works hard for you throughout the year and we know from the many comments received, it does not go unnoticed. The Cooperative team is genuinely grateful for allowing us the privilege of serving you.

Greg from Golden, Mo.

Just a note of thanks for great service and reasonable rates. I am a happy customer.

Paul from Oak Grove, Ark.

The Carroll Electric men were atmy house in what I would say is record time. They are appreciated!

Mary from Gentry, Ark.

I don’t mind paying the transaction fee. Carroll Electric is the #1 utility company.The people are always pleasant to work with. Thank you for your hard work.

Member Voices

“ “

“““

The home of Mr. and Mrs. Kenneth Campbell of Hasty, Ark., was the winning selection in the Mini-Makeover contest from the Jasper district. The

house was originally built in 1963 and added to as their family grew. The view from their home could be featured in a travel magazine promoting the Ozarks. However, their comfort level inside the home was compromised by lack of insulation and air infiltration.

Some of the improvements installed in the Campbell’s home were:

• the water heater received an insulating wrap

• an insulation barrier for the attic scuttle hole was built and weather stripping applied

• the electrical penetrations into the attic were sealed with spray foam

• the fireplace flue was sealed with high temperature caulk

• a hole discovered behind the stove was repaired and sealed

• the doors all received weather stripping

Mr. and Mrs. CampbellHasty, Ark.

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NOVEMBER 2013 22

carroll electric cooperative edition

1 CARROLL ELECTRIC COOPERATIVE

BiggestUser

You’ve had your appliance forever. With the exception of some scratches and squeaks, it’s in pretty good shape and still working. Why worry about budgeting for an upgrade?

For starters, inefficient appliances can have a huge impact on a home’s monthly electric bill. Replacing a refrigerator made before 1993 with a new, energy star-rated model could lower your annual power costs by $65-$100. This leaves consumers with a question when evaluating older appliances: how much energy use is too much? To estimate the energy use of an appliance, use this handy chart.

You can usually find the wattage of most appliances stamped on the bottom or back of the appliance, or on its nameplate. The wattage listed is the maximum power drawn by the appliance. Here are examples of the range of wattages for common household appliances:

• Clothes washer: 350-500 Watts • Clothes dryer: 1800-5000 Watts • Dishwasher: 1200-2400 Watts (heat drying feature increases energy use) • Hair dryer: 1200-1875 Watts • Microwave oven: 750-1100 Watts • Refrigerator (frost-free, 16 cubic feet): 725 Watts

Once you calculate how much money you spend to run aging home appliances and compare this to what it would cost to use more efficient models, it may become evident your “biggest user” is making you the “biggest loser” of energy dollars. A little investment today could save a lot in the long run. There are other benefits, too. For example, not only have clothes washers become 64 per-cent more energy efficient since 2000—the tub size increased. With a new model you can wash more clothes for less money every month!

1. Convert watts to kilowatts: _____________ / 1,000 = ________________ watts kilowatts 2. Calculate the operating cost: __________ x _________ x $0.088 = kilowatts hours of cost per operation/day kilowatt-hour _____________ x 30 = $______________ cost of cost of operation/day operation/month

The

23CARROLL ELECTRIC COOPERATIVE 2

B e a pa r t o f t h e w ave . . .Between now and December 15, enroll* in Automatic Bank Draft and eBilling and become eligible to win a $500 energy star certificate.

*All members currently enrolled in both programs are automatically eligible to win.

Enroll by:

• Calling 800-432-9720• Visiting carrollecc.com • Stoppingbyoneofouroffices

Happy Thanksgiving!There is no more appropriate time to say “Thank You” for your confidence, support, and patronage. Carroll Electric works hard for you throughout the year and we know from the many comments received, it does not go unnoticed. The Cooperative team is genuinely grateful for allowing us the privilege of serving you.

Greg from Golden, Mo.

Just a note of thanks for great service and reasonable rates. I am a happy customer.

Paul from Oak Grove, Ark.

The Carroll Electric men were atmy house in what I would say is record time. They are appreciated!

Mary from Gentry, Ark.

I don’t mind paying the transaction fee. Carroll Electric is the #1 utility company.The people are always pleasant to work with. Thank you for your hard work.

Member Voices

“ “

“““

• caulking was applied around the aluminum windows and trim

• the coils in their window air conditioners were cleaned and the gaps around the units were sealed and insulated with foam board

• the plumbing and electrical penetra-tions in the floor were sealed with spray foam from inside the crawl space

• “The Insulator” blew cellulose insu-lation into the attic bringing the R-value up to R-40

What did this accomplish?

• The air infiltration before the improvements was rated at 1.39 ACH; every hour the entire amount of air inside the house and almost half of it again was being exchanged with outside air. (It’s no wonder the Campbell’s were uncomfortable when outside temperatures were extremely hot or cold!) This exchange was improved to 0.88 ACH...nearly a 40% reduction in air infiltration.

The Campbells said they knew their home needed to be more energy efficient and were most appreciative of the mini-makeover improvements to their home. Mrs. Campbell shared, “Before, on a real hot day, the air conditioner was set on high and seemed to run all the time. Now, when it’s real hot, we are comfortable with the setting on medium. Many days we just keep it set on low and we are very comfortable.”

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NOVEMBER 2013 22

carroll electric cooperative edition

1 CARROLL ELECTRIC COOPERATIVE

BiggestUser

You’ve had your appliance forever. With the exception of some scratches and squeaks, it’s in pretty good shape and still working. Why worry about budgeting for an upgrade?

For starters, inefficient appliances can have a huge impact on a home’s monthly electric bill. Replacing a refrigerator made before 1993 with a new, energy star-rated model could lower your annual power costs by $65-$100. This leaves consumers with a question when evaluating older appliances: how much energy use is too much? To estimate the energy use of an appliance, use this handy chart.

You can usually find the wattage of most appliances stamped on the bottom or back of the appliance, or on its nameplate. The wattage listed is the maximum power drawn by the appliance. Here are examples of the range of wattages for common household appliances:

• Clothes washer: 350-500 Watts • Clothes dryer: 1800-5000 Watts • Dishwasher: 1200-2400 Watts (heat drying feature increases energy use) • Hair dryer: 1200-1875 Watts • Microwave oven: 750-1100 Watts • Refrigerator (frost-free, 16 cubic feet): 725 Watts

Once you calculate how much money you spend to run aging home appliances and compare this to what it would cost to use more efficient models, it may become evident your “biggest user” is making you the “biggest loser” of energy dollars. A little investment today could save a lot in the long run. There are other benefits, too. For example, not only have clothes washers become 64 per-cent more energy efficient since 2000—the tub size increased. With a new model you can wash more clothes for less money every month!

1. Convert watts to kilowatts: _____________ / 1,000 = ________________ watts kilowatts 2. Calculate the operating cost: __________ x _________ x $0.088 = kilowatts hours of cost per operation/day kilowatt-hour _____________ x 30 = $______________ cost of cost of operation/day operation/month

The

23CARROLL ELECTRIC COOPERATIVE 2

B e a pa r t o f t h e w ave . . .Between now and December 15, enroll* in Automatic Bank Draft and eBilling and become eligible to win a $500 energy star certificate.

*All members currently enrolled in both programs are automatically eligible to win.

Enroll by:

• Calling 800-432-9720• Visiting carrollecc.com • Stoppingbyoneofouroffices

Happy Thanksgiving!There is no more appropriate time to say “Thank You” for your confidence, support, and patronage. Carroll Electric works hard for you throughout the year and we know from the many comments received, it does not go unnoticed. The Cooperative team is genuinely grateful for allowing us the privilege of serving you.

Greg from Golden, Mo.

Just a note of thanks for great service and reasonable rates. I am a happy customer.

Paul from Oak Grove, Ark.

The Carroll Electric men were atmy house in what I would say is record time. They are appreciated!

Mary from Gentry, Ark.

I don’t mind paying the transaction fee. Carroll Electric is the #1 utility company.The people are always pleasant to work with. Thank you for your hard work.

Member Voices

“ “

“““

The fourth home owners to win $1,000 in energy efficiency improvements were Daniel and Sally Salsbury of Huntsville, Ark. Their 1700-square-foot

home was built in 1950 with a couple additions through the years. Carroll Electric’s initial building leakage test indicated most of the improvements would be focused on getting the home sealed from air infiltration.

The Work:

• Sealing all electrical and plumbing penetrations

• Sealing holes in the drywall as needed

• Building and insulating a new attic access and latch

• Sealed interior wall cavities that were open to extreme attic temperatures

• Caulking all windows and flue pipes with appropriate types of caulk

• Building and insulating a new attic access and latch

• Re-attaching and sealing all supply boots with new frames and spray foam

• Partnering with Shawn Robertson, “The Insulator,” to blow in cellulose insulation to R-38 throughout the entire attic. Shawn’s team installed 66 bags of cellulose insulation

Mr. and Mrs. Salsbury Huntsville, Ark.

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It’s a wrap...Improvements made in the homes of all four winners are ones nearly every home owner can accomplish on their own. Carroll Electric’s team showed these homeowners how a lot of comfort and efficiency can be gained with just a little time and a little investment. Videos of Carroll Electric’s team performing the energy efficiency improvements can be viewed at www.carrollecc.com.

The first step to begin your journey to a more energy efficient and comfortable home is to have Carroll Electric conduct a free energy audit. To schedule an appointment, call today: 800-432-9720.

Carroll Electric would like to say a big “Thank You” to Shawn Robertson, aka “The Insulator,” for his participation in the Mini-Makeovers. As a licensed contractor of

foam and cellulose insulation, Shawn and his team are available for free estimates of any insulation

project in homes and businesses across the region. Give him a call for your insulation needs: 870-423-7213.

The Results:• Began with 0.58 ACH (air changes per hour); this means nearly 60% of the

air inside the house was being exchanged with outside air every hour. Low-ered this to 0.36 ACH for almost 40% reduction in air flow.

• Began with a low return air flow to the cooling unit. By sealing all the re-turn ducts, the return airflow was increased by 400 cfm (cubic feet per min-ute). Their 3.5 ton air conditioner now was receiving the correct amount of air flow required for efficient operation.

• With the supply duct work now properly connected and sealed, the supply air pressure in the house was dramatically increased. This is the air flow felt coming out of the vents which cools or warms the home. Comfort levels are greatly af-fected when the supply pres-sure is too low.

The Salsbury’s commented after the work was complete, how much cooler their home was and their need to reprogram the thermostat to keep from getting too cold! Now that’s a great problem to have in the summer

NOVEMBER 2013 22

carroll electric cooperative edition

1 CARROLL ELECTRIC COOPERATIVE

BiggestUser

You’ve had your appliance forever. With the exception of some scratches and squeaks, it’s in pretty good shape and still working. Why worry about budgeting for an upgrade?

For starters, inefficient appliances can have a huge impact on a home’s monthly electric bill. Replacing a refrigerator made before 1993 with a new, energy star-rated model could lower your annual power costs by $65-$100. This leaves consumers with a question when evaluating older appliances: how much energy use is too much? To estimate the energy use of an appliance, use this handy chart.

You can usually find the wattage of most appliances stamped on the bottom or back of the appliance, or on its nameplate. The wattage listed is the maximum power drawn by the appliance. Here are examples of the range of wattages for common household appliances:

• Clothes washer: 350-500 Watts • Clothes dryer: 1800-5000 Watts • Dishwasher: 1200-2400 Watts (heat drying feature increases energy use) • Hair dryer: 1200-1875 Watts • Microwave oven: 750-1100 Watts • Refrigerator (frost-free, 16 cubic feet): 725 Watts

Once you calculate how much money you spend to run aging home appliances and compare this to what it would cost to use more efficient models, it may become evident your “biggest user” is making you the “biggest loser” of energy dollars. A little investment today could save a lot in the long run. There are other benefits, too. For example, not only have clothes washers become 64 per-cent more energy efficient since 2000—the tub size increased. With a new model you can wash more clothes for less money every month!

1. Convert watts to kilowatts: _____________ / 1,000 = ________________ watts kilowatts 2. Calculate the operating cost: __________ x _________ x $0.088 = kilowatts hours of cost per operation/day kilowatt-hour _____________ x 30 = $______________ cost of cost of operation/day operation/month

The

23CARROLL ELECTRIC COOPERATIVE 2

B e a pa r t o f t h e w ave . . .Between now and December 15, enroll* in Automatic Bank Draft and eBilling and become eligible to win a $500 energy star certificate.

*All members currently enrolled in both programs are automatically eligible to win.

Enroll by:

• Calling 800-432-9720• Visiting carrollecc.com • Stoppingbyoneofouroffices

Happy Thanksgiving!There is no more appropriate time to say “Thank You” for your confidence, support, and patronage. Carroll Electric works hard for you throughout the year and we know from the many comments received, it does not go unnoticed. The Cooperative team is genuinely grateful for allowing us the privilege of serving you.

Greg from Golden, Mo.

Just a note of thanks for great service and reasonable rates. I am a happy customer.

Paul from Oak Grove, Ark.

The Carroll Electric men were atmy house in what I would say is record time. They are appreciated!

Mary from Gentry, Ark.

I don’t mind paying the transaction fee. Carroll Electric is the #1 utility company.The people are always pleasant to work with. Thank you for your hard work.

Member Voices

“ “

“““

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NOVEMBER 2013 22

carroll electric cooperative edition

1 CARROLL ELECTRIC COOPERATIVE

BiggestUser

You’ve had your appliance forever. With the exception of some scratches and squeaks, it’s in pretty good shape and still working. Why worry about budgeting for an upgrade?

For starters, inefficient appliances can have a huge impact on a home’s monthly electric bill. Replacing a refrigerator made before 1993 with a new, energy star-rated model could lower your annual power costs by $65-$100. This leaves consumers with a question when evaluating older appliances: how much energy use is too much? To estimate the energy use of an appliance, use this handy chart.

You can usually find the wattage of most appliances stamped on the bottom or back of the appliance, or on its nameplate. The wattage listed is the maximum power drawn by the appliance. Here are examples of the range of wattages for common household appliances:

• Clothes washer: 350-500 Watts • Clothes dryer: 1800-5000 Watts • Dishwasher: 1200-2400 Watts (heat drying feature increases energy use) • Hair dryer: 1200-1875 Watts • Microwave oven: 750-1100 Watts • Refrigerator (frost-free, 16 cubic feet): 725 Watts

Once you calculate how much money you spend to run aging home appliances and compare this to what it would cost to use more efficient models, it may become evident your “biggest user” is making you the “biggest loser” of energy dollars. A little investment today could save a lot in the long run. There are other benefits, too. For example, not only have clothes washers become 64 per-cent more energy efficient since 2000—the tub size increased. With a new model you can wash more clothes for less money every month!

1. Convert watts to kilowatts: _____________ / 1,000 = ________________ watts kilowatts 2. Calculate the operating cost: __________ x _________ x $0.088 = kilowatts hours of cost per operation/day kilowatt-hour _____________ x 30 = $______________ cost of cost of operation/day operation/month

The

23CARROLL ELECTRIC COOPERATIVE 2

B e a pa r t o f t h e w ave . . .Between now and December 15, enroll* in Automatic Bank Draft and eBilling and become eligible to win a $500 energy star certificate.

*All members currently enrolled in both programs are automatically eligible to win.

Enroll by:

• Calling 800-432-9720• Visiting carrollecc.com • Stoppingbyoneofouroffices

Happy Thanksgiving!There is no more appropriate time to say “Thank You” for your confidence, support, and patronage. Carroll Electric works hard for you throughout the year and we know from the many comments received, it does not go unnoticed. The Cooperative team is genuinely grateful for allowing us the privilege of serving you.

Greg from Golden, Mo.

Just a note of thanks for great service and reasonable rates. I am a happy customer.

Paul from Oak Grove, Ark.

The Carroll Electric men were atmy house in what I would say is record time. They are appreciated!

Mary from Gentry, Ark.

I don’t mind paying the transaction fee. Carroll Electric is the #1 utility company.The people are always pleasant to work with. Thank you for your hard work.

Member Voices

“ “

“““

BiggestUser

You’ve had your appliance forever. With the exception of some scratches and squeaks, it’s in pretty good shape and still working. Why worry about budgeting for an upgrade?

For starters, inefficient appliances can have a huge impact on a home’s monthly electric bill. Replacing a refrigerator made before 1993 with a new, energy star-rated model could lower your annual power costs by $65-$100. This leaves consumers with a question when evaluating older appliances: how much energy use is too much? To estimate the energy use of an appliance, use this handy chart.

You can usually find the wattage of most appliances stamped on the bottom or back of the appliance, or on its nameplate. The wattage listed is the maximum power drawn by the appliance. Here are examples of the range of wattages for common household appliances:

• Clothes washer: 350-500 Watts • Clothes dryer: 1800-5000 Watts • Dishwasher: 1200-2400 Watts (heat drying feature increases energy use) • Hair dryer: 1200-1875 Watts • Microwave oven: 750-1100 Watts • Refrigerator (frost-free, 16 cubic feet): 725 Watts

Once you calculate how much money you spend to run aging home appliances and compare this to what it would cost to use more efficient models, it may become evident your “biggest user” is making you the “biggest loser” of energy dollars. A little investment today could save a lot in the long run. There are other benefits, too. For example, not only have clothes washers become 64 per-cent more energy efficient since 2000—the tub size increased. With a new model you can wash more clothes for less money every month!

1. Convert watts to kilowatts: _____________ / 1,000 = ________________ watts kilowatts 2. Calculate the operating cost: __________ x _________ x $0.088 = kilowatts hours of cost per operation/day kilowatt-hour _____________ x 30 = $______________ cost of cost of operation/day operation/month

The

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NOVEMBER 2013 22

carroll electric cooperative edition

1 CARROLL ELECTRIC COOPERATIVE

BiggestUser

You’ve had your appliance forever. With the exception of some scratches and squeaks, it’s in pretty good shape and still working. Why worry about budgeting for an upgrade?

For starters, inefficient appliances can have a huge impact on a home’s monthly electric bill. Replacing a refrigerator made before 1993 with a new, energy star-rated model could lower your annual power costs by $65-$100. This leaves consumers with a question when evaluating older appliances: how much energy use is too much? To estimate the energy use of an appliance, use this handy chart.

You can usually find the wattage of most appliances stamped on the bottom or back of the appliance, or on its nameplate. The wattage listed is the maximum power drawn by the appliance. Here are examples of the range of wattages for common household appliances:

• Clothes washer: 350-500 Watts • Clothes dryer: 1800-5000 Watts • Dishwasher: 1200-2400 Watts (heat drying feature increases energy use) • Hair dryer: 1200-1875 Watts • Microwave oven: 750-1100 Watts • Refrigerator (frost-free, 16 cubic feet): 725 Watts

Once you calculate how much money you spend to run aging home appliances and compare this to what it would cost to use more efficient models, it may become evident your “biggest user” is making you the “biggest loser” of energy dollars. A little investment today could save a lot in the long run. There are other benefits, too. For example, not only have clothes washers become 64 per-cent more energy efficient since 2000—the tub size increased. With a new model you can wash more clothes for less money every month!

1. Convert watts to kilowatts: _____________ / 1,000 = ________________ watts kilowatts 2. Calculate the operating cost: __________ x _________ x $0.088 = kilowatts hours of cost per operation/day kilowatt-hour _____________ x 30 = $______________ cost of cost of operation/day operation/month

The

23CARROLL ELECTRIC COOPERATIVE 2

B e a pa r t o f t h e w ave . . .Between now and December 15, enroll* in Automatic Bank Draft and eBilling and become eligible to win a $500 energy star certificate.

*All members currently enrolled in both programs are automatically eligible to win.

Enroll by:

• Calling 800-432-9720• Visiting carrollecc.com • Stoppingbyoneofouroffices

Happy Thanksgiving!There is no more appropriate time to say “Thank You” for your confidence, support, and patronage. Carroll Electric works hard for you throughout the year and we know from the many comments received, it does not go unnoticed. The Cooperative team is genuinely grateful for allowing us the privilege of serving you.

Greg from Golden, Mo.

Just a note of thanks for great service and reasonable rates. I am a happy customer.

Paul from Oak Grove, Ark.

The Carroll Electric men were atmy house in what I would say is record time. They are appreciated!

Mary from Gentry, Ark.

I don’t mind paying the transaction fee. Carroll Electric is the #1 utility company.The people are always pleasant to work with. Thank you for your hard work.

Member Voices

“ “

“““

B e a pa r t o f t h e w ave . . .Between now and December 15, enroll* in Automatic Bank Draft and eBilling and become eligible to win a $500 energy star certificate.

*All members currently enrolled in both programs are automatically eligible to win.

Enroll by:

• Calling 800-432-9720• Visiting carrollecc.com • Stoppingbyoneofouroffices

Happy Thanksgiving!There is no more appropriate time to say “Thank You” for your confidence, support, and patronage. Carroll Electric works hard for you throughout the year and we know from the many comments received, it does not go unnoticed. The Cooperative team is genuinely grateful for allowing us the privilege of serving you.

Greg from Golden, Mo.

Just a note of thanks for great service and reasonable rates. I am a happy customer.

Paul from Oak Grove, Ark.

The Carroll Electric men were atmy house in what I would say is record time. They are appreciated!

Mary from Gentry, Ark.

I don’t mind paying the transaction fee. Carroll Electric is the #1 utility company.The people are always pleasant to work with. Thank you for your hard work.

Member Voices

“ “

“““

“Merry Christmas

From all of us at Carroll Electric. May your Christmas season be full of blessings.

www.carrollecc.com 800-432-9720

Between now and December 15, enroll in Automatic Bank Draft and eBilling for a chance to win a $500 energy star certificate. The certificate is good toward thepurchase of any energy star appliance. Members already enrolled in both programs will be automatically eligible in the drawing. Drawing will take place December 17. Members can enroll by calling 800-432-9720, visitingcarrollecc.com, or stopping by one of our offices.

Enroll for a chance to win a $500 energy star certificate!

E Billing is as easy as opening your email. Once enrolled, your monthly statements, along with newsletters and inserts

will be delivered electronically to your email account at home...or on the go. To enroll, call one of our courteous

customer service representatives at 800-432-9720, enroll at www.carrollecc.com, or complete the information below

and return to our office. If you are currently enrolled in Automatic Bank Draft, simply enroll in eBilling.

All members currently enrolled in both programs are automatically eligible to win the $500 energy star certificate.

Yes, enroll me in eBilling and Automatic Bank Draft.

Name

Daytime PhoneEmail Customer Number(s)Use extra boxes

only if you have multiple accounts.

I am already enrolled in Automatic Bank Draft.

I have attached a voided check for Automatic

A lot of Carroll Electric

members are standing

up and participating in

the wave of the easiest

bill payment option available...

Be a part of the wave...

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• Radio and Newspaper—CarrollElectricpromotedenergyefficiencyadsonvariousra-diostationsandnewspapers.In2013,approximately25%($16,366)ofradioandnewspaperadswerepromotingenergyefficiency.

• Carroll Electric Cooperative Website—Ourwebsite(www.carrollecc.com)providesinformationaboutenergysaving-tipsandproducts.In2013,approximately25%ofCarrollElectric’swebsitewasdirectedtowardenergyefficiency.Thisamountsto$3,201forwebsitemaintenanceforbothin-officelabor($876)andoutsidecontracts($2,325).

• Energy Efficiency Brochures—CarrollElectricdistributesenergyefficiencybrochurestoourmembers.

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Doug Rye Seminars

LastAugust,CarrollElectricsponsoredtwoDougRyeenergyefficiencyseminarsforourmembers,oneinBellaVistaandoneinGarfield.Dougpresentedapproximatelythree-hourseminarsusingprops,humor,extensiveknowledgeinenergyefficiency,questionandanswersessions.CarrollElectricadvertisedtheseseminarsintheArkansasLivingmagazine,radiosta-tionsandnewspapers.Advertising,roomrental,laborcosts,andtransportationtotal$3,505.WealsopromoteDougRyeandhismessagethroughthebelowbrochures,“Homeremedies”and“EnergyEfficientHome.”

CarrollElectrichelpssponsorDougRye’snationally-broadcastedweeklyradioprogram“HomeRemedies”onvariousradiostations.

Public Presentation on Saving Money with Energy Efficiency

Free

Call 800-432-9720 ext. 1304 to reserve your seat.

This seminar is brought to you compliments of:

Thursday, August 1 9:30 a.m.

Riordan Hall3 Riordan Dr, Bella Vista

Friday, August 2 9:30 a.m.

NEBCO Community Room17823 Marshall St, Garfield

Energy expert Doug Rye will share the keys to energy efficiency. Plan to attend this free seminar, you’ll be inspired to go home and start saving energy immediately!

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AECC’s 2013 Home Makeover

In2013,CarrollElectricparticipatedinthestatewide“EnergyEfficiencyHomeMakeover’worth$50,000.

Carroll Electric’s Mini-Makeover

In2013,CarrollElectricsponsoredacontestandawardedfour$1,000EnergyEfficiencyMini-Makeoverstomemberslocatedineachregionalservicedistrict.Energyefficiencyimprove-mentsperformedweredeterminedbytheresultsofacomprehensiveenergyaudit.PartoftheseimprovementswereinstalledbyCarrollElectricpersonnel.Advertising,supplies,laborandtransportationcostsfortheseimprovementstotal$25,812.

uptoaEnterbyMarch15,2013.SeedetailsatEnterbyMarch15,2013.Seedetailsatwww.carrollecc.comwww.carrollecc.com..

Fourmembers’homes willbechosentoreceiveupto$1,000$1,000inenergyef�iciencyimprove�ments.*Forcompletedetails,seewww.carrollecc.com. ApplicationsareavailableinallCarrollElectricof�ices�Bentonville,Berryville,Huntsville,and

Jasper;oratwww.carrollecc.com. Entriesmustbedeliveredtoanyof�iceorpostmarkedbyMarch15,2013. Applicantsmustmeetandagreetoallcontestrulesandregulations. AllArkansasandMissourimembersofCarrollElectricmayapply.

WinnerswillbeannouncedbyApril10,2013.*Thiscontestisseparatefromthestatewide$50,000EnergyEf�iciencyMakeoversponsoredbytheElectricCooperativeofArkansas.Energyef�iciencyimprovementsperformedwillbedeterminedbytheresultsofacomprehensiveenergyauditofthehomesandmayinpart,beinstalledbyCarrollElectricpersonnel.

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Four�44mmerewillechoentorcivupto$1,000innrgyf�icincyimprovmnteforthirreidnce.**Gotowww.carrollcc.comforcompltdtaile.1. Compltanapplication,availaelinallCarrollElctricof�ice�Bntonvill, Brryvill,Huntevill,andJaepr;oratwww.carrollcc.com.2. ApplicationemuetedlivrdorpoetmarkdeyMarch15,2013.3. Applicantemuetmtandagrtoallcontetruleandrgulatione.4. AllArkaneaeandMieeourimmereofCarrollElctricmayapply.

WinnrewilleannouncdeyApril10,2013. *Thiecontetieeparatfromthetatwid$50,000EnrgyEf�icincyMakovreponeordeythElctricCooprativofArkaneae.**Enrgyf�icincyimprovmnteprformdwilledtrmindeythreulteofacomprhneivnrgyauditofthhomeandmayinpart,einetalldeyCarrollElctricpreonnl.

Prepare your home emergency kit today.

uptoaDadlinforntrieieDadlinforntrieieMarch15,2013.SdtaileMarch15,2013.Sdtaileatwww.carrollcc.com.*atwww.carrollcc.com.*

“We really appreciate being on levelized billing. It helps us out a lot!” William; Gareld, Ark. “Thanks for the energy audit. It really helped us get our crawl space a lot ghter!” Mary; Bella Vista, Ark.

Only for Carroll Electric members!Only for Carroll Electric members!

Deadline to enter is March 15, 2013.

  

  

Four Carroll Electric members will be chosen for their homes to receive up to $1,000 in energy efficiency improvements. How to enter: 1.  Complete this entry form.   2.  Take an exterior photo of your home.   3.  Mail entry form and home photo to:    Carroll Electric Coop. Corp.       Energy Efficiency Home Makeover       PO Box 4000       Berryville, AR  72616  

Name(s) on Electric Account   Address _______________________________________ City _____________________ State_________ Zip __________ Home Phone ____________________ Cell Phone _____________________ Work Phone  _________________________ Email Address ______________________________________ Cooperative Account #_____________________________  Tell us about your home: Do you own your home? ______________  Year built? ______________  Square Footage? ________________________ Is your house built on a slab or crawlspace?  Slab  Crawlspace How do you cool your home?  Central Air  Window Unit(s)  Other __________________ Age of air conditioning equipment? ______________________ How do you heat your home?  Heat Pump  Electric Furnace  Firewood/Pellets   Natural Gas  Propane  Other __________________ How old is your heating equipment? _____________________ Do you have a ceiling mounted, whole‐house ventilation fan?  Yes  No Describe your attic insulation: Pink or Yellow Fiberglass  Cellulose  Rock Wool  Other __________________ Describe your sidewall insulation: Pink or Yellow Fiberglass  Cellulose  Rock Wool  Other __________________ Describe your windows:  (Check all that apply) Aluminum Frame  Wood Frame  Vinyl  Single‐pane  Double‐pane How old are your windows? ___________________________ How old are your kitchen appliances? _______________________ How old are your washer and dryer? ________________________ Describe your attic access:  Folding staircase inside house  Scuttle‐hole inside house  Other _____________ Describe the equipment used for water heating?  Electric  Natural Gas  Propane     Other _________________________________________________ Estimate the cost of your average monthly electric bill: _______________  No. of occupants:       

Have you read the official rules and do you meet the eligibility requirements?   Yes  No   Signature (required) ______________________________________________________ Date  ______________________

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Carroll Electric Cooperative is pleased to announce it has been recognized by the U.S. Environmental Protection Agency (EPA) with a 2013 ENERGY STAR Leadership in Housing Award. ENERGY STAR partners, like Carroll Electric, promote

ENERGY STAR products, make energy efficiency recommendations, and offer consultative services to home owners and builders using ENERGY STAR construction standards.Carroll Electric endorses the ENERGY STAR philosophy of educating businesses and individuals to save money and protect our environment through superior energy efficiency. In 2012, Carroll Electric Energy Specialists performed more than 590 energy audits and high bill investigations. Homes built under the ENERGY STAR guidelines are up to 30% more efficient than other typical new homes built.

Carroll Electric is proud to say its staff has been promoting energy efficiency and conservation since the 1970s. Today, as an ENERGY STAR partner, the Cooperative collaborates with its members to initiate energy efficiency practices and ENERGY STAR products into their homes.

To learn more about ENERGY STAR products and energy-saving tips, go to www.energystar.gov or www.carrollecc.com.

Carroll Electric is Recognized with a 2013 ENERGY STAR® Leadership in Housing Award

Energy Specialists (L to R): Clayton Villines, Brian Ayers, Joey Magnini, Brian Wise, and Mike Jones.

The Results:

• Decreased air leakage in and out of the home by 30% (No more drafts wasting precious energy dollars.)

• Increased the flow of air returning to heating/cool-ing equipment by 38% (Equipment runs more efficiently, reducing cost of operation.)

• Attic insulation now at R40 (Temperatures re-main stable inside the home without drastic heat-ing or cooling costs.)

• Constant temperatures throughout the home (No more cold or hot spots in certain rooms.)

Wrap-Up of Carroll Electric’s $1,000 Energy Eff iciency

Mini -MakeoversEarly this year, Carroll Electric sponsored a contest and awarded four $1,000 Energy Efficiency Mini-Makeovers to members located in each regional service district. The investments have been completed in each home, and the results are amazing! This month, enjoy the results of the winner from Bella Vista, Ark., Jason and Jamie Edwards. Other winners will be featured in future issues of Arkansas Living. It’s too soon to track the savings in dollars but all members have already enjoyed noticeable improvements in comfort.

The Energy Efficiency Improvements:

• Moisture barrier installed in crawl space• Added cellulose insulation in attic bringing value to R40• Sealed all duct work with mastic • Used spray foam and caulk to seal both return air ducts• Cleaned heat pump evaporator coil• Installed water heater blanket and split pipe foam insulation on hot and cold

water lines• Replaced weather stripping on external doors• Caulked around all windows and door frames, floor

penetrations (electrical, plumbing, and air vents), and all ceiling penetrations (light fixtures, bathroom vents)

Edwards Familyfrom Bella Vista, Ark.

“I can actually feel cool air coming out of the vent in our bedroom!

-Mrs. Edwards

• caulking was applied around the aluminum windows and trim

• the coils in their window air conditioners were cleaned and the gaps around the units were sealed and insulated with foam board

• the plumbing and electrical penetra-tions in the floor were sealed with spray foam from inside the crawl space

• “The Insulator” blew cellulose insu-lation into the attic bringing the R-value up to R-40

What did this accomplish?

• The air infiltration before the improvements was rated at 1.39 ACH; every hour the entire amount of air inside the house and almost half of it again was being exchanged with outside air. (It’s no wonder the Campbell’s were uncomfortable when outside temperatures were extremely hot or cold!) This exchange was improved to 0.88 ACH...nearly a 40% reduction in air infiltration.

The Campbells said they knew their home needed to be more energy efficient and were most appreciative of the mini-makeover improvements to their home. Mrs. Campbell shared, “Before, on a real hot day, the air conditioner was set on high and seemed to run all the time. Now, when it’s real hot, we are comfortable with the setting on medium. Many days we just keep it set on low and we are very comfortable.”

It’s a wrap...Improvements made in the homes of all four winners are ones nearly every home owner can accomplish on their own. Carroll Electric’s team showed these homeowners how a lot of comfort and efficiency can be gained with just a little time and a little investment. Videos of Carroll Electric’s team performing the energy efficiency improvements can be viewed at www.carrollecc.com.

The first step to begin your journey to a more energy efficient and comfortable home is to have Carroll Electric conduct a free energy audit. To schedule an appointment, call today: 800-432-9720.

Carroll Electric would like to say a big “Thank You” to Shawn Robertson, aka “The Insulator,” for his participation in the Mini-Makeovers. As a licensed contractor of

foam and cellulose insulation, Shawn and his team are available for free estimates of any insulation

project in homes and businesses across the region. Give him a call for your insulation needs: 870-423-7213.

The Results:• Began with 0.58 ACH (air changes per hour); this means nearly 60% of the

air inside the house was being exchanged with outside air every hour. Low-ered this to 0.36 ACH for almost 40% reduction in air flow.

• Began with a low return air flow to the cooling unit. By sealing all the re-turn ducts, the return airflow was increased by 400 cfm (cubic feet per min-ute). Their 3.5 ton air conditioner now was receiving the correct amount of air flow required for efficient operation.

• With the supply duct work now properly connected and sealed, the supply air pressure in the house was dramatically increased. This is the air flow felt coming out of the vents which cools or warms the home. Comfort levels are greatly af-fected when the supply pres-sure is too low.

The Salsbury’s commented after the work was complete, how much cooler their home was and their need to reprogram the thermostat to keep from getting too cold! Now that’s a great problem to have in the summer

• seal around can lights in the home with caulk

• install water heater jacket and insulate water lines connected to the water heater

• seal electrical and plumbing floor penetrations with spray foam insulation

• repair drywall holes where air was leaking into the home

• caulk leaks around all light switches and electrical outlets

• seal gaps between sheet rock and ceiling in master bathroom

• vacuum indoor and outdoor air conditioner coils and clean with foaming coil cleaner

The final improvement installed at Mr. Cross’ home was to have an insulation contractor apply foam insulation in the crawl space to the main trunk line, supply boots, and main supply and return connections of the duct system. This was achieved through Shawn Robertson, “The Insulator,” of Berryville, Ark. Shawn is a licensed contractor, installing foam and cellulose insulation in homes and businesses throughout northwest Arkansas and southwest Missouri. For more information The Insulator can be contacted by calling 870-423-7213.

With the improvements complete, the numbers speak well of what can be accomplished with $1,000 and a little sweat equity. Air infiltration improved by 10%, reducing drafts and hot/cold areas of the home.

• With new duct work and added insulation in the crawlspace, the heating and cooling system will be working less to maintain comfort. Future savings in lower bills will be enjoyed.

• 200 cubic feet per minute (cfm) was added to the return air flow by sealing all duct work. The heating/cooling system now operates more ef-ficiently and the life of the system has been extended.

Austin Cross from Shell Knob, Mo., was one of the four winners of the 2013 Carroll Electric $1,000 Energy Efficiency Mini-Makeover. Austin’s home, built in 1977,

is nestled in a wooded neighborhood on a peninsula of Table Rock Lake. Following the comprehensive energy inspection, several opportunities for improvement were identified. For an investment of $1,000, Carroll Electric’s team members were able to:

• replace the flex duct with permanent metal ductwork

• install fiberglass batt insulation missing between the floor joists in the crawlspace

• weather-strip around scuttle hole access

Austin Cross Shell Knob, Mo.

NOVEMBER 2013 22

carroll electric cooperative edition

1 CARROLL ELECTRIC COOPERATIVE

BiggestUser

You’ve had your appliance forever. With the exception of some scratches and squeaks, it’s in pretty good shape and still working. Why worry about budgeting for an upgrade?

For starters, inefficient appliances can have a huge impact on a home’s monthly electric bill. Replacing a refrigerator made before 1993 with a new, energy star-rated model could lower your annual power costs by $65-$100. This leaves consumers with a question when evaluating older appliances: how much energy use is too much? To estimate the energy use of an appliance, use this handy chart.

You can usually find the wattage of most appliances stamped on the bottom or back of the appliance, or on its nameplate. The wattage listed is the maximum power drawn by the appliance. Here are examples of the range of wattages for common household appliances:

• Clothes washer: 350-500 Watts • Clothes dryer: 1800-5000 Watts • Dishwasher: 1200-2400 Watts (heat drying feature increases energy use) • Hair dryer: 1200-1875 Watts • Microwave oven: 750-1100 Watts • Refrigerator (frost-free, 16 cubic feet): 725 Watts

Once you calculate how much money you spend to run aging home appliances and compare this to what it would cost to use more efficient models, it may become evident your “biggest user” is making you the “biggest loser” of energy dollars. A little investment today could save a lot in the long run. There are other benefits, too. For example, not only have clothes washers become 64 per-cent more energy efficient since 2000—the tub size increased. With a new model you can wash more clothes for less money every month!

1. Convert watts to kilowatts: _____________ / 1,000 = ________________ watts kilowatts 2. Calculate the operating cost: __________ x _________ x $0.088 = kilowatts hours of cost per operation/day kilowatt-hour _____________ x 30 = $______________ cost of cost of operation/day operation/month

The

The fourth home owners to win $1,000 in energy efficiency improvements were Daniel and Sally Salsbury of Huntsville, Ark. Their 1700-square-foot

home was built in 1950 with a couple additions through the years. Carroll Electric’s initial building leakage test indicated most of the improvements would be focused on getting the home sealed from air infiltration.

The Work:

• Sealing all electrical and plumbing penetrations

• Sealing holes in the drywall as needed

• Building and insulating a new attic access and latch

• Sealed interior wall cavities that were open to extreme attic temperatures

• Caulking all windows and flue pipes with appropriate types of caulk

• Building and insulating a new attic access and latch

• Re-attaching and sealing all supply boots with new frames and spray foam

• Partnering with Shawn Robertson, “The Insulator,” to blow in cellulose insulation to R-38 throughout the entire attic. Shawn’s team installed 66 bags of cellulose insulation

Mr. and Mrs. Salsbury Huntsville, Ark.

23CARROLL ELECTRIC COOPERATIVE 2

B e a pa r t o f t h e w ave . . .Between now and December 15, enroll* in Automatic Bank Draft and eBilling and become eligible to win a $500 energy star certificate.

*All members currently enrolled in both programs are automatically eligible to win.

Enroll by:

• Calling 800-432-9720• Visiting carrollecc.com • Stoppingbyoneofouroffices

Happy Thanksgiving!There is no more appropriate time to say “Thank You” for your confidence, support, and patronage. Carroll Electric works hard for you throughout the year and we know from the many comments received, it does not go unnoticed. The Cooperative team is genuinely grateful for allowing us the privilege of serving you.

Greg from Golden, Mo.

Just a note of thanks for great service and reasonable rates. I am a happy customer.

Paul from Oak Grove, Ark.

The Carroll Electric men were atmy house in what I would say is record time. They are appreciated!

Mary from Gentry, Ark.

I don’t mind paying the transaction fee. Carroll Electric is the #1 utility company.The people are always pleasant to work with. Thank you for your hard work.

Member Voices

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“““

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Employee Training

• EmployeesattendedtheAMSA(ArkansasMemberServicesAssociation)conferenceatPetit-JeanStateParkandtheTri-StateConferenceinHotSprings.

• Twoemployeesweresecretary/treasurersoftheHVACRAssociation(NorthCentralandNorthwestRegions)andattendedonemeetingeachmonthforninemonths.

• Labor,transportation,andlodging,totaledapproximately$2,103.

Energy Efficiency Equipment

CarrollElectricutilizesfourinfraredthermalimagingcamerasandtwobuildingleakage/blowerdoortestingunits.Thisequipmentenablesourpersonneltoprovidemuchmoreaccurateenergyconservationadvicetoourmembers.

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Demand Reduction

• Load control switches—CarrollElectric’svoluntaryloadcontrolprogramforaircondi-tionersandwaterheaterswasimplementedin1983.Thetechnologyusedsincethebegin-ningofthisprogramisnolongersupported.Mostoftheinstalledswitcheshavebecomenon-functional.CarrollElectricisnowresearchingloadcontroloptionsthroughAMI(au-tomatedmeteringinfrastructure,)buthadnotyetdeployedanymeanstoaccomplishloadcontrol,todate.

TheCooperativecontinuestopartnerwithitsmembersinterestedininstallingnetme-teringfacilitieswhichassistsinloadsheddingduringpeakusagetimes.Atthepresent,54netmeteringaccountsareactivelysetuptoproducedistributedgeneration.

• Optional Commercial (Over 50 kW)—Customersthatareabletosubstantiallycontroltheirloadduringpeakdemandhoursarerewardedwithasignificantreductionindemandcost.Conversely,thepenaltyforelectricalloadduringthecoincidentpeakdemandhoursisasignificantincreaseinthecostperkW.

Availabletobothsingleandthree-phaseservicesrequiringmorethan50kWofmeasureddemand:

CoincidentDemand @$9.08kWAllkWBillingDemand @$1.89kWAllkWh @3.359¢/kWh

TheCooperativehadqualifyingcustomersthatchosetoparticipateinthisvoluntarydemandreductionratebycloselymonitoringtheirhourlyusage,whichshiftedtheirusagefromourpeakdemand.

• Voluntary Contribution from the Electric Cooperatives of Arkansas—TheElectricCooperativesofArkansas(ECA)voluntarilycontributetotheEnergyEfficiencyArkansasPro-gramexpensesonbehalfofCarrollElectricand16othercooperatives.CarrollElectric’spor-tionwas$15,414.14.ThiscontributionrepresentstheElectricCooperatives’pro-ratashareoftheprogramcostsfortheperiodofJanuary1-December31,2013.

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Summary:

Identifiablecostsassociatedwithpromotingenergyefficiency:

Category Labor Transportation/Equipment/Lodging/Regis-tration Fee

Purchased Advertising

Production Cost (Materials and Supplies)

Total

Energy AuditsHigh Bill InvestigationsBuilding Leakage TestHeating & Cooling Load Calcs.Misc. Field Visits

$71,553$58,464$5,366$7,330$873

$9,618$7,859$962$985$117

$81,171$66,323$6,328$8,315$990

Member Education $42,110 $2,496 16,366 $134,316 $195,288Employee Training $1,558 $545 $2,103

Total $187,254 $22,582 16,366 $134,316 $360,518

Conclusion

Weencourageourmemberstobeenergyefficientbyprovidingenergyefficiencyprogramsandinformation-thushelpingreducetheirenergyusageandoursystemdemand.CarrollElectricCooperative’smissionstatementexpressesourcommitmenttoourmembers:“We exist to serve our members with safe, reliable, and convenient electricity at the lowest possible cost.”

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Mississippi County Electric Cooperative, Inc.

2013 Energy Efficiency Report

Docket No. 08-046-RP

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Mississippi County Electric Cooperative, Inc.POBox7

Blytheville, Arkansas 72316

2013 Energy Efficiency and Conservation ReportAPSC Docket No. 06-004-R

As one of the 17 members of Arkansas Electric Cooperative Corporation (AECC), Mississippi CountyElectric Cooperative is the smallest in number of meters and employees of the electric distributioncooperatives. However, our commitment to serve our members’ needs is great and has been guided byprinciples and practices of sound management since our incorporation on September 28, 1938. It’s achallenging but rewarding job for the employees and directors of the cooperative, who are anxious tocontinue to maintain the benefits of this cooperative way of life. The cooperative has been dedicated toproviding safe, reliable, and affordable electricity to its membership. One of our most important goals isto remind our members that the cooperative is more than just a utility that provides electricity. Thecooperative exists because of the concern and involvement of its consumer-members. One of thoseconcerns is the efficient use of energy.

Mississippi County Electric Cooperative participates in The Arkansas Energy Efficiency EducationProgram, Arkansas Weatherization Program, Deemed Savings Survey, The Home Energy EfficiencyMake Over and Energy Efficiency and Conservation APSC Reporting at a statewide level. Also whileengaging in load control and membership education within our service area.

To accomplish our commitment to energy efficiency and conservation, Mississippi County ElectricCooperative’s demand response programs fall within three categories. These categories are DirectControl — Irrigation, Commercial and Industrial Voluntary Peak Avoidance and AECC ControlledIndustrial Power Service - Interruptible.

Direct Control -Irrigation

Mississippi County Electric Cooperative offers three rate options to irrigation consumer-members, 2 Y2hour and 5 hour radio controlled rates and an uncontrolled rate. The rate is designed to give the farmer amonetary incentive for allowing his irrigation equipment to be cut off during peak consumption timesthus saving added demand and the necessity for building additional generating plants and ultimatelylowering the cost for all members. The uncontrolled rates include a kWh charge and an annualhorsepower charge. By permitting the cooperative to install a radio-controlled device on their irrigationequipment, so that the Cooperative can control the operation of the irrigation load during periods of theCooperative’s peak load conditions, the consumer-member will receive a credit per kWh of loadcontrolled for control periods of 2 V2 hours or 5 hours for the period of June 1 to September 30. Thecredit cannot exceed 20% of the consumer- member’s cumulative bill for 2 1/2 hour credits or 40% of theconsumer-member’s bill for 5 hour credits for the same period before application of the credit. The creditis applied at the end of the period. In addition to the credit, the uncontrolled annual horsepower rate of

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$34.41 is reduced to $24.22 for 2 V2 hour and $14.03 for 5 hour radio control. Of the 726 irrigationaccounts connected in 2013 with a load of 34,130 kW, 636 were controlled. This demand responseprogram shed approximately 30,279 kW off of AECC’s Rate-I summer peak demand. The total savings

directly benefiting the consumer-members amounted to $3,437,272.08 for 2013. None of the figuresabove include the cost of new load management switches purchased each year by the cooperative, or theman hours to install new switches and check existing switches to be sure they are working properly.

Commercial and Industrial Voluntary Peak AvoidanceMississippi County Electric Cooperative offers a special rate incentive to the Commercial and Industrialconsumer-member to voluntarily reduce its demand during periods when an AECC summer peak(s) isimminent. This can be accomplished by installing their own generation or by shifting their productionschedule, or by a combination of the two. The cooperative has nineteen (19) Commercial and Industrialconsumer-members on this voluntary rate. In 2013, the cooperative had approximately 37,188 kw thatwas either being voluntarily interrupted or was available for interruption through the Commercial andIndustrial Voluntary Peak Avoidance program. In August 2013, the consumer-members on this ratevoluntarily shed 22,988 KW off of AECC Rate 1 summer peak demand and saved consumer- members

$2,609,597.76.

AECC Controlled Industrial Power Service-Interruptible

Mississippi County Electric Cooperative has seven Industrial accounts where load requirements equal orexceed 5,000 kW, and where the consumer-member has agreed to interrupt all or a portion of hiselectrical load at any time upon demand by the cooperative, with at least three hours advance verbal orelectronic notice. Interruptions are called for by Mississippi County Electric Cooperative’s wholesalepower supplier, AECC. The consumer-member is credited $4.82 per kW of Average Demand per monthas compensation for availability of the interrupted load. In 2013, Mississippi County ElectricCooperative had approximately 481,454 kW that was either being interrupted or was available forinterruption through demand response. The cooperative’s demand response program for AECCControlled Industrial Power Service-Interruptible saved consumer- members of the Mississippi CountyElectric Cooperative $26,812,425 in cost.

Membership Education

Rural Arkansas MagazineEach member of Mississippi County Electric Cooperative is mailed a monthly issue of the Rural ArkansasMagazine, which provides informative articles with energy saving suggestions, tips, how-to guides andconservation topics that can be put to use in the member’s home or business. The two pages in the centerof each magazine are actually produced by the cooperative. This gives us two 8 Y2 x 11 inch pagesmonthly to inform our own members of various items of interest to them including energy efficiency andconservation education.

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Energy SurveyAt the request of the member, Mississippi County Electric Cooperative will perform an energy survey ofthe member’s residence or business to identify opportunities for improving energy efficiency that willhelp with lowering their energy usage.

Energy Efficiency and Conservation InformationQualified member service representatives provide energy saving tips in response to member inquiries andhigh bill complaints. Member service representatives will also consult with members to further themember’s understanding of energy efficiency and conservation measures. The cooperative keeps printedmaterial readily available on the front counter and in magazine racks in our foyer for easy access by themember. There is also a message area on the electric bill that is used as a brief reminder to the member tochange their A/C filters and other information. This material is free of charge.

Web Site — www.mceci.comWe have combined all of our energy efficiency resources from Touchstone Energy Saver tools and DougRye Home Remedies to our Green Power program in one useful page accessible from the home page ofour website. Members who want to learn more about how they can save money on energy costs can clickand read more. The Touchstone Energy Saver Tools include an Energy Savings Home Tour, Light BulbEnergy Saver with a CFL calculator, Water Heaters Saver, Home Energy Saver Audit with calculator,Home Energy Savings Guide, Seal the Deal, Heating and Cooling Savings and a Commercial EnergySavings Guide. There are also many links throughout the website including the Touchstone Energy KidsZone, Arkansas Public Service Commission, Department of Energy Efficiency & Renewable Energy,Department of Energy Information Administration and many more.

New Home Construction GuidelinesMississippi County Electric Cooperative assists members who are building a new home with energyefficiency building guidelines.

Marathon Water Heater SalesMississippi County Electric Cooperative began its’ Marathon Water Heater Program because we believeit to be the most energy efficient water heater on the market. Because it is the most energy efficient waterheater on the market, they arc also expensive and there are not too many retail stores that stock them. Forthat reason, we decided to stock them at the cooperative and sell them to the public. Cooperativemembers can have the price of the water heater added to their electric bill in six installments over a sixmonth period. We believe this service provides a way for our members to have access to this energyefficient model water heater they may not have had if they had to pay the full price upon purchase.

Electric Cooperatives of Northeast ArkansasMississippi County Electric, Clay County Electric, Craighead Electric, North Arkansas Electric andWoodruff Electric Cooperatives joined together to purchase internet, radio, television and print ads torelay a variety of messages related to the cooperatives including energy efficiency, conservation andsafety. One of the sponsorships is of the Energy Alert on KAIT-TV which reminds area viewers thatpeak energy consumption conditions are approaching. The amount spent on this advertising varies

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annually and is divided between the members of the Electric Cooperatives of Northeast Arkansas bynumber of meters served.

Scott Davis MagicScott Davis Magic show has presented at numerous area schools and civic organizations in MississippiCounty Electric Cooperative’s service area. Davis adds humor as he brings a message of safety, energyefficiency and conservation to elementary students and adults alike.

Our CommitmentMississippi County Electric Cooperative is committed to providing safe, reliable, efficient and affordableelectric power to each of its members. This isn’t something new. We have been educating our memberson the value of energy efficiency and conservation for many years. We have a vested interest since weare owned by the consumers we serve and because we are guided by a set of seven principles that reflectthe best interests of those consumers. They also share in profits the cooperative makes in the form ofcapital credits, they are in a since our shareholders. They elect the directors who arc responsible formaking the decisions that directly affect the cooperative.

Energy Efficiency and Conservation APSC ReportingWe will be reporting at regular specified intervals to the APSC on programs designed to provide ourmembers with information about energy efficiency and conservation, and our practices to promote energyefficiency and conservation throughout our service area.

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Rich Mountain Electric Cooperative, Incorporated

2013 Energy Efficiency Report

Docket No. 08-047-RP

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Rich Mountain Electric Cooperative Inc.Mena, Arkansas

2013 Energy Efficiency and Conservation Report

Rich Mountain Electric Cooperative Incorporated was incorporated May 2, 1945 andenergized the first lines on June 10, 1946. Rich Mountain Electric Cooperative, Inc. provideshigh quality electrical service to its owner consumers (members). System reliability records atRMEC demonstrate a commitment to deliver excellent service and to fulfill this serviceobligation to the members. Safety is the top priority. RMEC participates in the statewide safetyprogram, assigns safety responsibilities to qualified personnel, and provides programs on skilland knowledge improvement for employees through continuing education. The service area ofRich Mountain Electric Cooperative extends from the scenic Ouachita Mountain range on theNorth in Polk County, into the typically hilly and tree-covered terrain in Howard County to theSouth. The service area extends a short distance into Montgomery County on the east, SevierCounty on the southwest, and McCurtain and LeFlore Counties in Oklahoma on the west.

Rich Mountain Electric Cooperatives system is made up of Residential and SmallCommercial loads. Ninety one percent (91%) of the total KWH sold and ninety one percent(91%) of the total revenue from the sales of electricity comes from the Residential sector. Ninepercent (9%) of the total KWH sold and nine percent (9%) of the total revenue from the sales ofelectricity comes from the Small Commercial sector. Rich Mountain Electric Cooperative haseight thousand two hundred and twenty seven (8,227) Residential and four hundred and nineteen(419) Small Commercial meters in service and maintains an average annual growth of twopercent (2%).At this time there are no Large Commercial or Industrial loads on RMECs’ system.

Tourism has a strong positive impact on the economy of the County areas, which embracescenic mountains, numerous streams and small rivers. This environment supports the location oftwo popular state parks, thousands of acres of U.S. Forest land, and private forests open to thepublic. Residential development in the area owes a substantial measure of its success to the“fallout” from tourism. Many who tour the area are retirees who are influenced to locate hereafter becoming impressed with the beauty, climate and relaxed lifestyle that area residents enjoy.It is estimated that retirees occupy more than thirty-eight percent (3 8%) of the new residencesconstructed in the Polk County area.

Rich Mountain Electric Cooperative has supported, assisted with, and actively participatedin many programs that have and will continue to improve the quality of life for its members andother citizens in its service area. With a system made up of primarily residential load and a largepercentage of members on fixed incomes, energy efficiency and conservation in not a new formof practice for RMEC or any other Electric Cooperative in the State of Arkansas. So with this inmind, we are proud to present our report to the Commission.

We would like to begin this report by stating the fact that after the 1979 energy crisis theCooperatives in Arkansas began working forward to do everything possible to protect itsMembers from such a crisis. Cooperative leaders felt that a worse crisis would be inevitableunless they started changing the vastly increasing loads and dependencies on foreign oil. Drasticmeasures were made to ease as much of the future energy cost burden to the membership aspossible. Some of these drastic measures included cash incentives that were given to consumerswho installed high efficiency heat pumps and high efficiency water heaters (1987-1992) and

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even more so, the operation of the Clyde T. Ellis Hydroelectric Generation Station in 1988 whichwas just the first of three.

Rich Mountain Electric Cooperative had been involved in educational programs for itsMembers and community since it was incorporated in 1945. With the advancements intechnology, continuing education has been a crucial role in the relationship we maintain with ourMembers. Rich Mountain Electric Cooperatives’ Energy Efficiency and Conservation Efforts aresplit in 15 primary components;

1) WebsiteRich Mountain Electric Cooperatives website promotes safety, energy efficiency,Cooperative principles and the use of green power generation. On average we will have fourmembers either come in to the office or call to enquire about green power generation. Thecost to RMEC for this service was approximately $6,750 for 2013

2) Newspaper addsRich Mountain Electric Cooperative puts monthly ads in the Mena Star and the Pulse. Theseads contain information on safety and energy efficiency. The cost to RMEC for this servicewas approximately $20,530 for 2013

3) Radio adsRich Mountain Electric Cooperative puts monthly ads on the Mena and Nashville radiostations. These ads contain information on safety and energy efficiency in addition to theDoug Rye show. The cost to RMEC for this service was approximately $4,100 for 2013

4) Rural Arkansas magazineRich Mountain Electric Cooperative sends out to each of its members a copy of the RuralArkansas magazine. The Rural Arkansas is printed through our state wide affiliate, ArkansasElectric Cooperative. The Rural Arkansas for Rich Mountain Electrics members is designedand printed to fit the specific needs of our service territory. The Rural Arkansas magazinecontains tips and information on safety, energy efficiency in addition to the Doug Rye page,current affairs and a host of other information. The cost to RMEC for this service wasapproximately $27,000 for 2013

5) Educational brochuresRich Mountain Electric Cooperative has hand out brochures available on energy efficiency ateach of its two offices. These brochures include Home Tightening, Water Heaters, HomeHeating, 30 Simple things you can do to Save Energy and Money, Home Energy Projects,energy savers and Major Home Appliances. These were furnished to Rich Mountain Electricby Arkansas Electric Cooperative Corporation at no cost to Rich Mountain Electric.

6) Marathon water heater salesRich Mountain Electric Cooperative sells the Marathon water heaters because we believethey are the most energy efficient water heater on the market today. For a typical singlefamily home, the water heater accounts for thirteen percent (13%) of the members’ Annualenergy bill. Low cost to no cost to Rich Mountain Electric.

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7) Civic programsRich Mountain Electric Cooperative has supported, assisted with, and actively participates inmany programs that have and will continue to improve the quality of life for its members andother citizens in its service area. RMEC personnel continue to work with the area chambersof commerce by serving on boards of directors and on various special industrial developmentand tourism committees of those organizations. RMEC recognizes the importance of anarea’s infrastructure to the process of enticing new business and industry, as well as otherimprovements to the quality of life for its citizens. On these programs we educate the publicon areas of safety, energy efficiency and green power. The time for these projects isvolunteered by Cooperative staff at low cost to no cost to Rich Mountain Electric.

8) Home visits to do energy audits and recommendations made over the phoneRMEC offers home heating and cooling energy surveys by trained staff members. Detailedheat loss calculations, equipment and insulation advice, and recommendations are offered tohomeowners or prospective home-owners and general contractors. Analysis of consumerusage is also available. The cost to RMEC for this service was approximately $58,000 for2013.

9) Rural water systemsThe cooperative has supported these efforts by offering organizational and operationalassistance. With the well water in most our service territory containing large parts of iron andbeing extremely hard water, hot water heater elements going bad has been a constant.Generally, the bottom element will go bad due to iron build up thus causing the lowerelements to have to work harder to control the water temperature. Another problem comesfrom the hard water eating holes in the foot valves in the well pumps which cause the pumpto run constantly. These problems won’t generally be noted until the members receive anincreased light bill. So by the rural water systems coming in and installing better water forthe rural areas on our system, they have helped our members to receive safer, cleaner waterand a bonus of helping them conserve energy and maintenance cost from water heaters andwell pumps. The cost to RMEC for this service was approximately $4,200.00 in 2013.

10) Donating energy efficient electric ranges to the public schoolsRich Mountain Electric Cooperative has six public schools in its service territory. Every yearone of the six schools receives a new energy efficient electric range from RMEC. RMECdelivers the range to the school talks to the schools home economic teachers about stressingto their students the fact that when they are future homemakers they should look at energyefficient appliances before purchasing. The ranges are furnished by Arkansas ElectricCooperative Corporation so the labor to deliver the range and talking to the teachers will bethe only charges. The cost to RMEC for this service was approximately $480.00 for 2013.

11) Speech contests sponsored by the Electric Cooperatives of ArkansasA speech contest, sponsored by the electric cooperatives of Arkansas is held each year forhigh school juniors. Three winners from RMEC’s service area are sent to tour WashingtonDC with similar winners from the service areas of other state cooperatives. RMEC shares theexpense of its three-area winners with the statewide cooperative. Topics such as EnergyEfficiency Arkansas are discussed with the students which will not only teach these students,

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but will also give the students the knowledge they need to teach others. Low cost to no costin 2013.

12) Electrical safety and efficiency training for grades 1 thru 6Each year we go to the public schools and put on an electric safety and energy efficiencyprogram. Most of this centers around safety because of the age group. For energy efficiencywe basically tell them to turn the light switch off when they leave a room and teach theirparents to do the same. The cost to RMEC for this service was approximately $2,000 in 2013

13) Lighting athletic fields and recreational parksRecreation is an often overlooked infrastructure item important to an area’s quality of life.One of the cooperative’s contributions to many area communities’ recreational activities isthe assistance given to lighting athletic fields and recreational parks. The Cooperativegenerally assists in the lighting design. RMEC also has donated labor and use ofconstruction equipment to assist with the lighting installations. We advise to them to take themoney we save them and invest it in energy efficient lighting systems. The cost to RMEC forthis service was approximately $1,000.00 in 2013.

14) Special rate for 200KWD loadsRich Mountain Electric Cooperative’s Commercial and industrial Rate offers large savingincentives to members who install a 200 kW load or greater. These saving incentives arereceived by demand savings. Installed measures must have the potential to go off line or beself-sponsored during the peak hours of the summer months. Rich Mountain ElectricCooperative presently has two (2) members that qualify for this rate. These two services helpreduce Rich Mountains summer demands by 448 kWd and result in an annual savings toRich Mountains membership of $50,000.00.

15) Fair boothRich Mountain Electric Cooperative sets up a booth at the Polk County Fair each year. Atthis booth staff volunteers talk to the community about safety, energy efficiency and answerany questions or resolve any concerns that anyone might have about their Cooperative. Wehave a light bulb display that shows the difference in the usage of a florescent light bulbverses a conventional bulb, along with the difference of a 60w bulb and a 100w bulb. Wealso have brochures on energy efficiency and safety available at the booth. The time for theseprojects is volunteered by Cooperative staff, the booth materials and supplies were $5,600 for2013.

16) Coordinated programs with AECCRich Mountain Electric Cooperative has supported, assisted with, and actively participates inmany programs that have and will continue to improve the quality of life for its members andother citizens in its service area. These programs include Frontier and Associates at a cost toRMEC of $22,975. Energy Efficiency Arkansas at a cost to RMEC of $98,358, which addsup to a total combined cost to Rich Mountain Electric for the Coordinated programs of$121,333 for 2013.

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The investment Rich Mountain Electric made in 2013 for Energy Efficiency Programs was$250,993.00. The Cost Ratio of our Energy Efficiency programs to our Operating Margins forthe year 2013 was .45 or 45 percent. We have estimated that the EE Programs have saved RichMountain Electrics members 5,409,847 kWh in 2013, which has resulted in the savings of$302,410 from kWh purchased from AECC. The total kWh purchased in 2013 was 142,364,392.20 14’s predicted growth from new installations is 2%. 2% times 142,364,392 kWh is 2,847,288.142,364,392 kWh plus 2,847,288 kWh equals 145,211,680 kWh to be purchased in 2014excluding the savings from the EE programs. 145,211,680 kWh less the estimated savings fromour EE Programs of 5,409,847 kWh equals 139,801,833 kWh to be purchased in 2014.

The estimated result indicates that Rich Mountain Electric Cooperative can maintain its two(2.0) percent growth in new installations with a conservative estimated decrease of more thanthree (3.0%) percent decrease in kWh’s purchased. The total estimated savings to RMEC fromdirect results of the above mentioned components for 2013 was approximately $302,410.00. Wehave also estimated a savings of$l,657,410 over the past seven years due to our EE Programs.This equates to over 30,410 megawatt hours that we did not have to purchase over the last sevenyears due to our EE Programs.

Summary- Rich Mountain Electric Cooperative is a voluntary organization, open to allpersons able to use its services and willing to accept the responsibilities of membership, withoutgender, social, racial, political or religious discrimination. We are a democratic organizationcontrolled by our members, who actively participate in setting policies and making decisions.Our elected representatives are accountable to the membership. Rich Mountain Electriccooperatives, members have equal voting rights (one member, one vote). Our Memberscontribute equitably to, and democratically control, the capital of our cooperative. RMECprovides education and training for its members, elected representatives, management andemployees so we can contribute effectively to the development of our cooperative. RMEC servesits members most effectively and strengthen the cooperative movement by working togetherthrough local, national, regional and international structures. While we are focusing on ourmember needs, we work for the sustainable development of our communities through policiesaccepted by our members. With this in mind, Rich Mountain Electric Cooperative is proud toconclude its Energy Efficiency and Conservation Efforts Report to the Commission.

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C & L Electric Cooperative Corporation

2013 Energy Efficiency Report

Docket No. 08-048-RP

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C & L Electric Cooperative CorporationStar City, Arkansas

2013 Energy Efficiency and Conservation Report

C & L Electric Cooperative Corporation was incorporated in 1938. Sincethen, C & L Electric has been dedicated to providing safe, reliable and affordableelectricity to its membership. In 2013, C & L Electric served 21,595 metersover a network of 4,349 miles of service lines, in 8 counties.

C & L Electric participates in the Arkansas Energy Efficiency EducationProgram, Deemed Savings Survey and Energy Efficiency andConservation APSC Reporting, at a state wide level.

Membership Education

Each member of C & L Electric receives a monthly issue of Arkansas Living Magazine.

Every issue of the magazine provides energy savings suggestions as wellas energy efficiency tips and various other conservation topics.

C & L Electric sponsors the Doug Rye national syndicated radio program,“Home Remedies” on local radio stations that can be heard throughout ourservice area.Doug Rye’s radio program teaches listeners how to save money bymaking their home more energy efficient.

Energy Audit

At the request of a member, C & L Electric will perform an energy surveyor in depth Energy audit of the member’s residence or business to identifyopportunities for improving energy efficiency at that location.In 2013 C&L Energy Efficiency auditor performed 48 account phone audits, 1 Infrared

camera audits & 0 Blower Door Audit. He also conducted 2 energy efficiency classes in 2counties to low income members seeking assistance from various agencies. He also discussedvarious energy efficiency topics with over 500 members. He also conducted 2 presentations tothe local high school east lab program.

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Member Services

Consumer account representatives also provide energy savings tips inresponse to member inquiries and high bill complaints. C & L Electricprovided educational information through printed pamphlets available tocustomers. Examples of these are Energy Efficiency in ManufacturedHome, Marathon Water Heaters, Air Source Heat Pump, Geothermal HeatPumps, Compact Fluorescent Lamps and Green Power. Educational DVD’sand coloring books for school children.

C & L Electric participated in the Doug Rye Model Home Programassisting members in constructing new homes following energy efficiencybuilding guidelines.

C & L Electric participated in the House Utilities Permanent Subcommitteeof Insurance and Commerce, discussing energy bills, assistance, levelizedbilling, energy efficiency and conservation.

C & L Electric participated with the Electric Cooperative of Arkansas in theEnergy Efficiency Arkansas program. A total of $98,358.O3was invested.

C & L Electric participated with the Electric Cooperatives of Arkansas andFrontier Associates, LLC for the Arkansas Deemed Savings Report at acost of $22,974.82.

C & L Electric provides E-Business and E-Pay to its members on its web site clelectric.com.C&L Electric currently has 1625 participants on E-Pay. Links to Touchstone Energy savingstips, Kids Zone and other Energy Savings advice is provided.

Load Control

C & L Electric has 68 irrigation accounts participating in the load controlProgram.

Those who participate allow the cooperative to install a switch on theirirrigation pumps that can be controlled when Arkansas ElectricCooperative Corporation is approaching a monthly demand peak.In 2013 this program had the potential to avoid approximately 1720 KW of demandwhich resulted in a refund to members of $26,456.00

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• Upon request of member, Farmers Electric will assist with and schedule energy surveysof residences and provide information on energy efficiency that will help with loweringtheir energy usage.

• Provides educational information at front desk free of charge to the members and otherswho are interested. Information available at front desk is as follows: CompactFluorescent Lamps (CFLs), Air Source Heat Pumps, Geothermal Heat Pumps, EnergyEfficiency in a Manufactured Home, and Marathon Water Heaters. Staff will consultwith members, upon request, to further help with understanding of energy efficiency andconservation measures. Farmers Electric hopes to help our members make wise energychoices.

• Assist members building new construction with energy efficiency building guidelines.

• Assist and educate members and others on the energy efficient water heaters. Staffassists with ordering information, and delivery notification. Marathon Water Heaters areavailable “at cost” to consumers. Nine (9) Marathon Water Heaters were sold in 2013.

• Display of geo-thermal heat pump with information available in office. Farmers Electricwants to encourage energy efficient forms of residential heating/cooling.

• Provide members and others with CFL bulbs at cost to cooperative. Display in frontlobby showcasing the different CFL bulbs and options. Also provides members andothers with on-site comparison of CFL bulb and a regular incandescent bulb with awattage calculating device. To date, Farmers Electric has sold almost 602 CFL bulbs —

which contribute to 80% energy savings to those in the community.

• Provide members with energy saving faucet devices, which not only reduces water usage,but also electrical pumping costs. Although not electricity conservation, Farmers Electricwants to provide alternative energy efficiency products to its membership.

• Use energy efficient night lights as a promotional tool. These night lights use only $0.02worth of electricity per year when left on constantly.

• New bill forms provide customers with kilowatt usage graph to encourage customers tobe more aware of usage from month to month.

• Provided calendars for 2014 that offered energy efficiency tips, such as “Replace AirFilters”, “Change 3 Light Bulbs to CFLs” on specific days each month. Also includesother “Smart Energy Tips” as a header for each month. Also provides a website to findfurther energy efficiency tips, www.SmartEnergyTips.org; as well as other electronic/online media, such as Facebook, Twitter, and YouTube.

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Arkansas Valley Electric Cooperative Corporation

2013 Energy Efficiency Report

Docket No. 08-050-RP

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Arkansas Valley Electric Cooperative Cooperation

Energy Efficiency 2013 Report

Summary

This report is provided to the Arkansas Public Service Commission for review of Arkansas ValleyElectric Cooperative Cooperation’s (AVECC) energy efficiency programs, services andmeasurements thereof.

In 2013 AVECC continued its’ longstanding commitment to energy efficiency programs formembers and communities served through a variety of educational and outreach programsrelated to efficient energy usage and provided no-cost energy audits and consults to residential,agricultural and commercial members.

AVECC worked with various government agencies in order to provide information to themembership on programs that provide tax credits, rebates and funding for energy efficiencyproducts and renewable energy programs.

Through partnerships with Touchstone Energy Cooperative and Arkansas Electric CooperativesCorporation, AVECC added new programs and expanded existing efforts to maximize energyefficiency marketing and education in 2013.

Energy Efficiency Programs

• Complete Energy Audit (Blower Door / Duct Blaster Testing and Thermographic

Analysis)

In order to provide a more valid and standardized method of audit AVECC employed two fulltime staff Energy Auditors who are Building Performance Institute (BPI) and Minneapolis

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Blower certified. AVECC’s complete energy audit utilizes BPI practices and techniques includingblower door, duct blaster and infrared testing equipment to determine heating and cooling lossin existing structures that lead to high-energy consumption. The analytical data is assembledinto a report that outlines opportunities for the member to reduce energy consumption andsave on utility bills. AVECC offers this as a no-cost service to all residential and smallcommercial members.

• Basic Energy Audit

The basic audit is utilized for members with time constraints that would preclude a completeaudit or when a member is concerned with abnormally high electric usage and not seeking acomprehensive plan for home energy efficiency. This method usually involves a walkthrough ofthe member’s property in order to locate and isolate appliances, pumps, motors or HVAC unitsthat may be compromised and leading to high electricity consumption. Recommendations forother energy efficiency measures are made when applicable.

In both the complete and basic audit, the member is given a LED lamp and literature thatdetails cost and kilowatt consumption benefits of LED lighting. Members also receiveTouchstone Energy’s, 101 Easy Ways to Save Energy and Money booklet.

All personnel directly involved in energy efficiency programs received over 100 hours each ofcontinuing education or self study related to energy efficiency, audit methods, renewableresources and new related technologies. Residential energy efficiency training was alsoprovided to customer service personnel who are not directly involved with energy efficiencyprograms but typically deal with member billing inquiries.

All Energy Audit, Exhibit A, B, C and 0

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Touchstone Energy’s’ Together We Save Campaign

AVECC devoted a great deal of marketing resources toward web based energy efficiency

outreach through the “myenergy”, website. The site features energy efficiency information and

tools from Touchstone Energy’s, “Together We Save” (TWS) and Apogee Interactive. TWS

features more than a dozen energy-efficiency interactive web applications linked to a virtual

home tour, all designed to encourage co-op members to take energy-saving actions now. Plus

Touchstone Energy TV, showcasing energy-efficiency videos and the Energy Saving Forum,

where cooperative members from across the nation can post their own energy saving success

stories and learn more information on how they can lower their energy bill. TWS utilizes AVECC

actual rates to allow members to estimate cost savings through energy efficiency measures.

Apogee Interactive tools include various energy calculators designed for industrial, commercial

and residential users. AVECC members can also obtain information regarding energy audit

programs through the website.

Exhibit G

AVECC utilizes several other web based energy efficiency tools and information resources on

avecc.com including programs designed for lighting energy usage calculation, Energy Star

information and renewable energy resource information.

Exhibit H

E-Newsletter

AVECC publishes a monthly electronic newsletter that focuses on residential energy efficiencyarticles. Each issue is posted on the AVECC website. Arkansas Valley also utilizes a third partyemail management company to distribute the newsletter to members (approximately 500) whorequest the service.

Arkansas Living Magazine

All AVECC members receive a monthly copy of Arkansas Living magazine. The center-page

information is specific to AVECC members. During 2013, energy efficiency articles included,

energy star appliance information, energy efficiency makeover contest and general energy

efficiency information.

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Energy Efficiency Marketing / Advertising

Energy efficiency related television, radio, web and print advertising were expanded in 2013.

AVECC also utilized these media to create a greater awareness of the Together We Save

Campaign, energy audit programs and simple energy efficiency tips.

Energy Expert Television Segments.

AVECC continued producing and airing five-minute video segments on KFSM (Fort Smith /Fayetteville) during the Sunday Morning News. Each five-minute segment focused on practical

solutions for reducing residential energy consumption. The segments were written and hosted

by the AVEEC Member Service Manager. Segments often featured guest with information and

expertise on various energy efficiency topics. New segments aired every other week through

the year and are planned to continue through 2014.

Exhibit I

• Electric Cooperatives $50,000 Energy Efficiency Makeover Contest.

The winners of the Electric Cooperatives of Arkansas, 2013, $50,000 Energy Efficiency

Makeover Contest were Arkansas Valley Electric Cooperative members. AVECC contributed

employee time and resources to the project. The contest also provided AVECC an opportunityfor energy efficiency outreach and education to members and the general public in Western

Arkansas through local media coverage of the project.

Energy Efficiency Education

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AVECC conducted or participated in various energy efficiency programs targeted to grades K —

12 in 2013. With a total of 38 programs for the year. Energy efficiency didactic materials werealso made available to numerous area schools.

AVECC continued to work with Arkansas Tech University - Ozark Campus and the University of

Arkansas - Fort Smith through guest lecture series on topics relating to energy efficiency.

AVECC personnel also presented to energy efficiency programs to various civic and community

groups throughout the year.

Exhibit F

Doug Rye Energy Efficiency Seminars

AVECC in conjunction with the Greater Fort Smith Association of Home Builders hosted two

energy efficiency seminars featuring Doug Rye in 2013. Doug Rye is a nationally recognized

expert on residential energy efficiency. AVECC also held an energy efficiency information

featuring Doug Rye. Members and the general public could discuss home energy issues withMr. Rye in person.

Energy Efficient Marathon and GE GeoSpring Water Heaters

AVECC continued informing members of the benefits of energy efficient water heating bypromotion and distribution of the two most efficient electric water heaters currently available.

In 2013 AVECC distributed 56 Marathon and one GeoSpring water heaters to our membership.

AVECC has zero margin of profit on these products when sold to members.

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Arkansas Valley Electric Cooperative Corporation

2013 Energy Efficiency Report

Exhibit A

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Arkansas Valley Electric Cooperative Corporation

2013 Energy Efficiency Report

Exhibit B

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APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Arkansas Valley Electric Cooperative Corporation

2013 Energy Efficiency Report

Exhibit D

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Date Type City Auditor Est Annual Savings $1/4/2013 Blower Door Ozark Aaron, Kevin $300.001/7/2013 Blower Door Greenwood Aaron, Kevin $300.001/7/2013 Energy Audit Greenwood Aaron $350.001/9/2013 Energy Audit Dover Aaron $800.00

1/10/2013 Energy Audit Alma Aaron $300.00

1/10/2013 Energy Audit Lavaca Aaron $400.001/11/2013 Blower Door Van Buren Aaron $850.001/14/2013 Energy Audit Fort Smith Aaron $400.001/14/2013 Energy Audit fort Smith Aaron $300.001/18/2013 Energy Audit Lavaca Aaron, Kevin $400.002/1/2013 In office consultation Subiaco Kevin

2/25/2013 Energy Audit Alma Aaron $300.002/25/2013 Energy Audit Mountainburg Aaron $400.002/19/2013 Energy Audit Fort Smith Aaron $400.002/13/2013 Energy Audit Fort Smith Aaron $400.002/12/2013 Energy Audit Van Buren Aaron $400.002/11/2013 Phone consulation Ozark Aaron $800.002/8/2013 Blower Door Van Buren Aaron, Kevin $400.002/6/2013 Energy Audit Branch Aaron $400.002/5/2013 Energy Audit Ozark Aaron, Greg $1,000.002/5/2013 energy Audit Ozark Aaron $300.00

5/13/2013 Energy Audit Alma Aaron $200.005/14/2013 Energy Audit Fort Smith Aaron $300.005/17/2013 Energy Audit Alma Aaron $500.005/20/2013 Energy Audit Ozark Aaron $300.005/24/2013 Energy Audit Van Buren Aaron $250.006/3/2013 Blower Door Alma Aaron, Kevin $200.006/4/2013 Energy Audit Fort Smith Aaron $200.00

6/20/2013 Blower Door Van Buren Kevin, Aaron $200.006/24/2013 Energy Audit Ozark Aaron $200.006/25/2013 Energy Audit Van Buren Aaron $250.006/28/2013 Energy Audit Mulberry Aaron $300.006/15/2013 Energy Audit fort Smith Aaron $200.00

2/4/2013 Energy Audit Fort Smith Aaron $400.003/1/2013 Energy Audit Van Buren Aaron $400.003/4/2013 Energy Audit Van Buren Aaron $300.003/5/2013 Energy Audit Dover Aaron $500.003/7/2013 Energy Audit Clarksville Aaron $400.00

3/11/2013 Energy Audit Ozark Aaron $500.003/15/2013 Energy audit Van Buren Aaron $400.003/18/2013 Blower Door Parks, AR Aaron, Kevin $500.003/18/2013 Energy Audit Ozark Aaron $800.003/20/2013 Energy Audit Branch Aaron $800.003/20/2013 Energy Audit Magazine Aaron $700.003/22/2013 Energy Audit Charleston Aaron $500.003/26/2013 Energy Audit Van Buren Aaron $600.003/26/2013 Energy Audit Rudy Aaron $500.003/27/2013 Blower Door Van Buren Aaron, Kevin $300.003/27/2013 Energy Audit Van Buren Aaron $800.003/28/2013 Energy Audit Van Buren Aaron $600.003/29/2013 Blower Door Fort Smith Aaron, Kevin $300.004/5/2013 Blower Door Van Buren Aaron, Kevin $100.002/8/2013 Audit Alma Kevin

2/11/2013 audit Waldron Kevin

1/21/2013 Energy Audit Greenwood Aaron $350.001/21/2013 Energy Audit Greenwood Aaron $400.001/22/2013 Energy Audit Van Buren Aaron $400.001/23/2013 Blower Door Knosville Aaron, Kevin $400.00

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

1/24/2013 Energy Audit Alma Aaron $200.00

1/28/2013 Energy AudiE Van Buren Aaron $300.00

1/28/2013 Energy Audit Van Buren Aaron $400.00

1/29/2013 Energy Audit Alma Aaron $450.00

1/30/2013 Energy Audit Greenwood Aaron $300.00

1/30/2013 Energy Audit Hackett Aaron $500.00

1/31/2013 Energy AudiE Ozark Aaron $700.00

2/4/2013 Blower Door Fort Smith Aaron $200.00

2/5/2013 Energy Audit Ozark Aaron $250.00

2/5/2013 Energy Audit Ozark Aaron, Greg $800.00

1/10/2013 Audit Van Buren Kevin

2/8/2013 Audit Van Buren Kevin

1/16/2013 Audit Van Buren Kevin

1/21/2013 Audit Alma Kevin

1/22/2013 Audit Alma Kevin

1/24/2013 Audit Dover Kevin

1/25/2013 Audit Van Buren Kevin

1/28/2013 Audit Delaware Kevin

1/29/2D13 Audit Greenwood Kevin

1/30/2013 Audit Van Buren Kevin

2/4/2013 Audit Magazine Kevin

2/5/2013 Audit Clarkaville Kevin

2/6/2013 Audit Ozone Kevin

2/12/2013 Audit Lamar Kevin

2/13/2013 audit Clartaville Kevin

2/18/2013 audit Dover Kevin

2/19/2013 Audit Clarkaville Kevin

2/20/2013 Audit Roaeville Kevin

2/22/2013 Audit Altua Kevin

2/28/2013 Audit Greenwood Kevin

3/1/2013 Audit Clarkaville Kevin

3/6/2013 Blower Door Clarkaville Kevin

3/7/2013 Claaa Fort Smith Kevin

3/8/2013 Audit Mt. Magazine Kevin and Mart

3/12/2013 Audit Clarkaville Kevin

3/14/2013 Audit Van Buren Kevin

3/18/2013 Audit Alma Kevin

3/19/2013 Audit Clarkaville Kevin

3/28/2013 Audit Huntington Kevin

4/8/2013 Phone Conaultation Van Buren Kevin

4/10/2013 Audit London Kevin

4/11/2013 Audit Van Buren Kevin

4/30/2013 Audit Oark Kevin

5/17/2013 Blower Door Van Buren Kevin

5/23/2013 Audit Rudy Kevin

6/6/2013 William Paachall Rudy Kevin

6/13/2013 Audit Charleaton Kevin

6/19/2013 Blower Door Kibler Kevin

6/19/2013 Audit Cecil Kevin

6/24/2013 Audit Mountainburg Kevin

7/11/2013 Audit Van Buren Kevin

7/12/2013 Audit Lavaca Kevin

7/15/2013 Audit Van Buren Kevin

7/18/2013 Audit Fort Smith Kevin

7/19/2013 Seminar Waidron Kevin

7/22/2013 Audit Chester Kevin

7/24/2013 Audit Alms Kevin

8/5/2013 Audit Batson Kevin

8/6/2013 Audit Ozark Kevin

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

8/26/2013 Audit Van Buren Kevin

9/19/2013 Audit Van Buren Kevin

9/27/2013 Audit Magazine Kevin

10/25/2013 Audit Harmony Kevin

10/29/2013 Audit Dover Kevin

10/31/2013 Audit Paris Kevin

10/31/2013 Audit Paris Kevin

11/8/2013 Audit Mountainburg Kevin

11/14/2013 Audit Alma Kevin

11/15/2013 Audit Lavaca Kevin

12/17/2013 Audit Greenwood Kevin

12/20/2013 Audit Fort Smith Kevin

4/8/2013 Blower Door Charleston Aaron, Kevin $200.00

4/12/2013 Blower Door booneville Aaron, Kevin $300.00

4/17/2013 Blower Door Van Buren Aaron, Kevin $200.00

4/19/2013 Energy Audit Ozark Aaron $300.00

4/29/2013 Blower Door Clarksville Aaron, Kevin $300.00

4/30/2013 Energy Audit Branch Aaron $100.00

5/1/2013 Energy Audit Ozark Aaron $400.00

5/6/2013 Energy Audit cedarville Aaron $200.00

5/9/2013 Energy Audit cedarville Aaron $300.00

5/13/2013 Energy Audit Alma Aaron $300.00

7/17/2013 Blower Door Ozark Aaron, Kevin $300.00

7/19/2013 Energy Audit Alma Aaron $400.00

7/22/2013 Energy Audit Van Buren Aaron $225.00

7/23/2013 Energy Audit Charleston Aaron $800.00

7/24/2013 Energy Audit Van Buren Aaron $0.00

7/25/2013 Blower Door Van Buren Aaron, Kevin $200.00

7/25/2013 Energy Audit Van Buren Aaron $300.00

7/31/2013 Blower Door Fort Smith Aaron, Brett $800.00

7/31/2013 Blower Door Ozark Aaron, Kevin, Tony, Bret $300.008/9/2013 Energy Audit Clarksville Aaron $200.00

8/16/2013 Energy Audit Greenwood Aaron $200.00

8/19/2013 Blower Door Fort Smith Aaron $250.00

8/21/2013 Energy Audit Greenwood Aaron, Mark $325.008/26/2013 Energy Audit Van Buren Aaron $200.00

8/30/2013 Energy Audit Ozark Aaron $300.009/6/2013 Blower Door Fort Smith Aaron, Tony $150.00

9/9/2013 Blower Door Fort Smith Aaron $200.00

9/13/2013 Blower Door Fort Smith Aaron $300.00

9/18/2013 Blower Door Van Buren Aaron $200.00

9/20/2013 Blower Door Booneville Aaron, Kevin $300.009/23/2013 Energy Audit Hartman Aaron $150.00

9/24/2013 Energy Audit Mountainburg Aaron $200.00

9/25/2013 Blower Door Fort Smith Aaron, Kevin $225.00

9/25/2013 Energy Audit Fort Smith Aaron $200.00

9/26/2013 Energy Audit Van Buren Aaron $150.00

9/27/2013 Energy Audit Van Buren Aaron $150.00

9/27/2013 Energy Audit Van Buren Aaron $800.0010/2/2013 Energy Audit Ozark Aaron $150.00

10/16/2013 Blower Door Alma Aaron $500.00

10/17/2013 Energy Audit Ozark Aaron $200.0010/18/2013 Blower Door Lamar Aaron $150.00

10/22/2013 Energy Audit Van buren Aaron $300.00

10/23/2013 Blower Door Fort Smith Aaron $350.00

10/24/2013 Energy Audit Van Buren Aaron $200.00

10/25/2013 Energy Audit Booneville Aaron $200.00

10/30/2013 Blower Door Roland Aaron, Kevin $300.00

10/31/2013 Energy Audit Mountainburg Aaron $200.00

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

11/1/2013 Energy Audit Van Buren Aaron 5200.0011/12/2013 Energy Audit altus Aaron $300.0011/19/2013 Energy Audit Van Buren Aaron S200 0011/20/2013 Energy Audit Van Buren Aaron $300.0011/22/2013 Blower Door Van Buren Aaron $200.0011/25/2013 Energy Audit Alma Aaron $200.0011/26/2013 Energy Audit Greenwood Aaron $300.0012/2/2013 Energy Audit Greenwood Aaron $250.0012/3/2013 Energy Audit Dover Aaron $300.0012/4/2013 Energy Audit Van Buren Aaron $0.00

12/17/2013 Energy Audit Fort Smith Aaron $200.0012/18/2013 Energy Audit Alma Aaron $200.00

$42975.00

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Arkansas Valley Electric Cooperative Corporation

2013 Energy Efficiency Report

Exhibit E

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

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APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Arkansas Valley Electric Cooperative Corporation

2013 Energy Efficiency Report

Exhibit F

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

School Participation/Programs2013

School District School Visits Estimated Number of StudentsAlma 2 250Altus 1 230UAFS 1 50ATU-.Ozark 2 75Cedarville 1 100Clarksville 3 500Dover 1 300Fort Smith 2 300Greenwood 1 50Hartford 1 200Lamar 1 50Lavaca 3 350Mansfield 1 100Oark 2 150Ozark 2 200Paris 1 500Scranton 1 25U. of the Ozarks 1 25Van Buren 7 1300Waldron 2 1300Westside 2 100

Total 38 6,155

Average 161.9736842

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Arkansas Valley Electric Cooperative Corporation

2013 Energy Efficiency Report

ExhibitG

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

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APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Arkansas Valley Electric Cooperative Corporation

2013 Energy Efficiency Report

Exhibit H

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

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APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Arkansas Valley Electric Cooperative Corporation

2013 Energy Efficiency Report

Exhibit I

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

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APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Clay County Electric Cooperative Corporation

2013 Energy Efficiency Report

Docket No. 08-051-RP

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

€ CLAY COUNTY ELECTRIC COOPERATIVE CORP.300 NORTH MISSOURI AVENUE P.O. BOX 459

CORNING, AR 72422Phone: 870.857.3521 Fax: 870.857.3523

Clay County Electric Cooperative Corporation

2013 Energy Efficiency Programs Report

Clay County Electric Cooperative Corporation, CCECC, adheres to the seven guidingprinciples of cooperatives. One of those is Education, Training and Information.Cooperatives provide education and trainingfor their members, elected representatives,managers and employees so they can contribute effectivelv to the development of theircooperatives. They iiforin the general public, particularly young people and opinionleaders, about the nature and benefits ofcooperation. Energy Efficiency is one key areathat CCECC is committed to providing education, training and informing our members,employees and general public. CCECC promotes Energy Efficiency through thedistribution and resale of energy efficient products. Our members are informed andeducated through the distribution of the Arkansas Living Magazine through our statewideoffice along with the distribution of our monthly newsletter Member Matters at each ofour local offices. The general public is educated and informed through our cooperativewebsite www.claycountyelectric.com, advertisement via television and radio, andcommunity seminars or meetings. Following is a breakdown of activity during 2013 thatfurther enhanced our ongoing commitment to energy efficiency to not only benefit ourmembers but also help improve the communities we live and work in.

CCECC Website Content www.claycountyelectric.comApogee HomeEnergySuite

HomeEnergyCalculatorLighting CalculatorHeat Pump CalculatorTelevision CalculatorAppliance CalculatorKid’s KomerInteractive EnergyHomeFundamentals of ElectricityHome Energy LibraryGeothermal Heat Pump SystemsPower QualityGenerator Safety

Touchstone Energy “Online Energy Audit”Approximately 25% of our website is dedicated to energy efficiency

A Touchstone Energy® Cooperative

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

€ CLAY COUNTY ELECTRIC COOPERATIVE CORP.300 NORTH MISSOURI AVENUE P.O. BOX 459

CORNING, AR 72422Phone: 870.857.3521 Fax: 870.857.3523

CCECC Energy Efficient Product PromotionCFL bulbs, surge protection, switch and outlet draft sealers, Marathon and GEGeoSpring water heaters are available for resale. GE GeoSpring and Marathonwater heaters are two of the most energy efficient water heaters on the markettoday. CCECC sold 1 GeoSpring and 30 Marathon water heaters through ourlocal offices in 2013.

CFL bulbs were distributed at our annual meeting.

CCECC Sponsors Doug Rye’s Radio Show“Home Remedies” radio show hosted by energy efficiency expert Doug Rye wasaired on our local radio stations in two counties.

CCECC Promotion in Schools & Community EventsCCECC also provides upon request an electrical safety and conservationdemonstration. We provided this demonstration for Black River TechnicalCollege’s summer program Kid’s College, Maynard public schools, BRTC, (EMTClass), and Farm Safety Day (Randolph County Fairgrounds).

CCECC AdvertisementCCECC promotes energy efficiency through print, radio and televisionadvertisement and educational materials. Each month all members receive theArkansas Living Magazine containing many educational articles. Inside themagazine CCECC has a minimum of two pages dedicated to our individualpromotions. Approximately 27% of this space was dedicated to energyefficiency. Our cost for this was approximately $10,078. We continue todistribute our monthly newsletter Member Matters through our offices. Eachissue contains energy efficiency tips or educational articles on energy efficiency.CCECC sponsors radio advertising with an estimated 1/3 of this dedicated toenergy efficiency. Our total cost for radio time in 2013 was $8,632. We alsocollaborate with the other electric cooperatives in northeast Arkansas to haveenergy saving tips and energy alerts placed on our local television station. Ourportion of this cost was $714. Educational energy efficiency brochures on topicssuch as CFL Bulbs, Geothermal Heat Pumps, 100 Low Cost No Cost HomeEnergy Savings Measures, Marathon Water Heaters, GeoSpring Water Heatersand Air Source Heat Pumps are distributed in our office lobbies, at communitymeetings and county fairs.

A Touchstone Energy® Cooperative2

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CLAY COUNTY ELECTRIC COOPERATIVE CORP.300 NORTH MISSOURI AVENUE P.O. BOX 459

CORNING, AR 72422Phone: 870.857.3521 Fax: 870.857.3523

CCECC Building Energy SurveysEnergy Surveys are provided upon member’s requests. The member is providedwith a sheet explaining the basic kilowatts consumed by many different homeappliances. CCECC uses an infrared thermometer to identify hot or cold spotsinside the structure. We also have an infrared camera to assist and improve ourevaluation and have two employees certified. Our automated meter reading(AMR) system allows us to provide a graphic description of their hourly energyconsumption. We do an overall outside check of the building envelope andprovide energy saving building techniques and other efficiency information,related to; insulation, windows, doors.

In 2013 CCECC conducted five Residential Surveys. In addition to the residentialsurveys, one agricultural survey was completed to help the member determine, the benefitof upgrades to energy efficiency lighting and structure upgrades would be offset bycontrolling the demand side of their billing component.

CCECC Load Control ProgramWe have an aggressive Load Control program on irrigation wells. During thepeak months of 2013, our load management system reduced our peak load byapproximately 3,500 kW with an average load reduction of 2.288 kW over thefour summer months. The maximum load reduction was 5.3 % of the total systemKW load. At today’s wholesale rate the Load Control Program provided$305,024 savings on the wholesale cost of power. This was an increase in savingsof approximately 16% compared to 2012. This reduction in load further prolongsthe need for additional generation capacity.

Energy Efficiency Expenditures Initiated by AECCIn addition to CCECC’s individual efforts, Arkansas Electric Cooperative Corporation’sRates and Forecasting Department initiated energy efficiency expenditures on behalf ofthe member cooperatives, which we are a part of. These expenditures were for: (1) theelectric cooperatives’ contribution for updating Frontier and Associates, Inc.’s DeemedSavings factors - $22,974.82; (2) the electric cooperatives contribution to the ArkansasEnergy Office for Energy Efficiency Arkansas information and education initiatives -

$98,358.03.

This concludes Clay County Electric Cooperative Corporation’s report on EnergyEfficiency programs and practices conducted in 2013 to provide our members and thecommunities we live in with information about energy efficiency and practices topromote energy efficiency throughout our service territory.

A Touchstone Energy® Cooperative

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Craighead Electric Cooperative Corporation

2013 Energy Efficiency Report

Docket No. 08-052-RP

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Craighead ElectricCooperative Corporation

Your liuchstone Energy Cooperative

P. 0. Box 751)3,Joneshoro, AR 72403(80()794-50 12, w w.ciii gheadelectiic.eoop

By Monty Williams, Vice President of Marketing and Communications

2013 Energy Efficiency and Conservation Efforts

Cooperative Philosophy on the Efficient Use of Electricity

Craighead Electric Cooperative has always tried to do what is in the best interest of the member,which includes promoting energy efficiency when possible. The co-op’s initial focus for its energyefficiency efforts was on helping the individual member obtain direct savings in electrical usage byinstalling energy efficient measures that would have an immediate impact on the monthly bill.Because Craighead Electric is a cooperative with the mission of benefitting its members, in contrastto the detached stockholders, energy efficient promotions that cut kilowatt-hour sales benefit themember directly by saving them money.

A secondary benefit of Craighead Electric promoting energy efficiency is the avoidance or delay ofnew power plant construction. This also results in a savings to the member-consumer, but has a long-term benefit in the form of holding down rates that would pay for the capital investment required for anew power plant.

Delaying or avoiding capital investment in new power plants can also be achieved by shiftingelectricity consumption to off-peak periods. Craighead Electric has been very successful in this areawith its irrigation load control program and its incentive rates for large industrials. These programsallow for much more efficient allocation of generation assets, thus delaying rate increases that usuallyaccompany power plant construction.

Craighead Electric offers a variety of energy efficiency related programs, and services to itsMembers. Craighead Electric’s programs and services are included in this report.

• Member Education

• Programs & Services

• Load Management Programs

• Continuing Education for Employees

• Estimated Deemed Savings

• Energy Efficiency ExpensesPage 1 of7

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Member Education

Arkansas Living MagazineThe Arkansas Living magazine is mailed to each cooperative member each month. Approximately26% of the available space for 2013 was dedicated to energy efficiency education. CraigheadElectric’s cost for this 26% was $26,625.00 and Labor costs of $1302.00.

Newspaper AdvertisementThe newspaper ad space bought by CECC in 2013 was directed toward energy efficiency educationamounted to $104.00.

Radio AdvertisementCraighead Electric pays directly for radio ads to relay a variety of messages related to the co-op.CECC sponsors the “Home Remedies Radio Show” host by Doug Rye and advertising for the DougRye Seminars. Tn 2013, approximately 100% of the ads were directed towards energy efficiencyeducation for a total of $327.00.

Television AdvertisementCraighead Electric pays directly for TV ads to relay a variety of messages related to the co-op. In20 13, approximately 100% of those ads were directed toward energy efficiency education for a totalof $2205.00. The ads ran throughout the year and a link on KAIT TV8’s website directs anyone toour website for information about energy efficiency.

During peak usage periods during the summer an “Energy Alert” light bulb icon will appear on theTV screen along with a ticker scrolling to inform members to curtail usage of non-essentialappliances. This helps to reduce the summer peak demand. This is at no cost to the cooperative; it isa public service announcement through the television station.

Member NewsletterThe member newsletter, “Hot Lines “, is mailed to each cooperative member bi-monthly.Approximately 42% of the available space for 2013 was dedicated to energy efficiency education.Craighead Electric’s cost for this 42% was $2879.00 plus labor cost of $3906.00.

Bill MessageEach month an energy efficient tip of the month is added to the message block on each member’selectric bill.

$50,000 Energy Efficiency Home MakeoverWe received 196 applications for the EE Home Makeover. (These costs are included in the HomeEnergy Audit section). The labor and transportation cost in choosing a winner and promoting live onlocal radio stations and delivering the runner up water heater ($1100.00 value) was estimated at$1539.00.

Fair & Expo Educational boothsCraighead Electric participates annually in several expos and fairs in the communities we serve. Atthese events we hand out information about CECC and energy efficient information andrecommendations. These are a few that we participated in 2013: Paragould Area Chamber of

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Commerce Business Expo, and Northeast Arkansas District Fair. Several thousand individualsvisited the booths throughout the events. The labor costs were estimated to be $1953.00

Doug Rye Energy Efficiency Seminars & Model HomeCECC sponsored three (3) Doug Rye Energy Efficient Seminars, and one (1) model home openhouse. These seminars are free to the public and are held in the evenings and mornings. Over onehundred twenty (120) home owners, builders, contractors, and students attended the seminars andmodel home open house in 2013. Estimated costs in labor and material is $5050.00 (Doug Rye iscontracted through Arkansas Electric to conduct these seminars.)

WebsiteCECC website, www.criagheadelectric.coop, is promoted using all forms of communications. Thewebsite had over 52,519 visits and over 135,696 pageviews for 2013.. Approximately 30% of theCECC website was aimed at energy efficiency in 2013. Information available on the website is: EEtips, CFL savings calculator, water heater savings tips, energy savings home tour, construction ofmodel home, heat pump info, and much more. Labor costs totaled around $3386.00 for maintainingthe EE portion of the website.

PresentationsEnergy Efficient Presentations are made available to civic clubs, organizations and businesses. In2013 approximately fifty (50) individuals at CRDC (Crowley’s Ridge Development CouncilJonesboro & Paragould) attended an energy efficient presentation on, “Create a More EnergyEfficient Life Style”. Total estimated cost of labor and material for presentation was $261.00

Educational Brochures & MaterialsBrochures and information on energy efficiency are available to the public in all Craighead Electricoffices. Examples of the items are: Air Source Heat Pumps, Geothermal Heat Pump, Mobile HomeEfficiency, Energy Efficient Tips, Appliance Usage Sheet, CFL Lighting, 101 Low Cost No CostSaving Measures, and Home Energy Savings Guide.

This year to assist members in making their homes more energy efficient and to further educate them,each energy audit and seminar participant received a packet of Draft Stoppers. The draft stoppers areinstalled on their electrical plugs and switches to reduce air infiltration. Also, attached to the packetwas a list of energy efficient tips and recommendations.

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Pro2rams & Services

Home Visits to Resolve High Bill Complaints! Energy Audits or RecommendationsNo less than 89 visits were made in 2013 to resolve high bill complaints and/or conduct energy auditsor give advice for saving energy to members in the field. Total costs of labor and mileage were$14,703.00. If all recommended improvements were made it would provide an estimated $10,448.00in annual deemed savings. (see Deemed Savings)

Home Infrared Thermography AssessmentAvailable on every energy audit is an infrared thermograph camera assessment. The infrared cameradetects temperature differences. It will show the homeowner where they may have air leaks, and/orinsulation deficiencies. This will give the member a visual inspection of their home on where theymay have problems with the thermal efficiencies of their home.

Home Heating and Cooling Load CalculationsNine (9) heating and cooling load calculations were performed from the floor plans of members, thatwere either starting to build or the home was under-construction. The total cost associated with thiswas $2882.00.

FilterChange.CoopFilterChange.coop is a program started this year for our members to purchase air filters online fortheir heating and cooling equipment and get them delivered free to their door. In addition to savingenergy, you can save up to 50 percent on the purchase price of your filters. You can even set up anautomatic email reminder so you will always know when it is time to change your filters.FilterChange.coop also has refiigerator filters so you can get all your filters delivered to your doorstep. Over 45 members have been purchasing there filter(s) through this new program.

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Load Management Programs

Irrigation Load Control ProgramCraighead Electric has 1455 irrigation and 135 fish pond accounts, of which 443 irrigation and 91 fishpond accounts participate in the load control program. Those who participate allow the cooperativeto install a switch on their pumps that can be turned off by CECC personnel, when AECC isapproaching a monthly demand peak. The savings from this program varies from year to yeardepending on several factors including weather and farming practices. In 2013 amount crediteddirectly back to the irrigation and fish pond users were $147,954.00. Approximately $72,449.00 wasspent on load control equipment and costs related to installation and maintenance. Total savings tothe Cooperative with an average load reduction of 17.3 megawatts would be approximately$1,922,376.00

Optional Large Industrial RateLarge industrial customers have the option of choosing a rate on which they exercise their own loadshedding/peak avoiding measures in order to decrease their contribution to the peak. Theyaccomplish this by installing their own generation or by shifting their production to a differentschedule, or by a combination of the two. Total savings benefiting the customer amounted toapproximately $71,584.00 and CECC had approximately 1378 average KW reduced in demand with asavings of $81,538.00 in 2013 for the cooperative.

Continuing Education for Employees

Employee Continuing Education ProgramsListed below are the courses and conferences that were attended by CECC personnel to continue tolearn new and innovative ways to help our members’ make their homes more energy efficient. Totalestimated costs associated with the classes were $8811.00.

2013 Energy Jobs for Arkansas — U of A Sustainability CenterBPI Class — Pulaski Tech Little Rock2013 Connect Conference (National)Flir 3-day Infrared Class2013 Electric Cooperatives of Arkansas Spring Conference (State)

New for 2014

New Updated WebsiteFacebook and Twitter added for more communication options

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Craighead Electric CooperativeDeemed Savings EstimatesBased on the Residential Deemed Savings, Installation & Efficiency StandardBy Frontier Associates LLC

201357 Energy Audits performed

Deemed Savings

EstimatedEstimated Kwh Kw Demand

Component Saved SavedAC or Heat Pump Tune Up 21,504 11.52AC Replacement 1,972 1.08Heat Pump/Electric Furnace Replacement 33,347 6.04Window AC Replacement 0 0Ceiling Insulation 21,617 3.99Wall Insulation 0 0Floor Insulation 22,697 0Windows 0 0Duct Work 12,423 0.50Water Heater Replacement 215 0.02Water Heater Jacket 3,520 0.27

Water Heater Pipe Insulation 1,980 0.63

Total Possible Savings withImprovements 119,275 24.04226

Estimated Deemed Savings $ 10,225.45 $ 222.63$008573 / kwh (residential rate)

$9.26 per Kw (cost per Kw on power bill)

Total Possible Deemed Savings $ 10,448.08

Page 6 of 7

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Farmers Electric Cooperative Corporation

2013 Energy Efficiency Report

Docket No. 08-053-RP

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Farmers Electric Cooperative CorporationNewport, Arkansas

2013 Energy Efficiency and Conservation Report

Farmers Electric Cooperative was incorporated on June 2, 1937 and energized the first lines onAugust 1, 1938. Since then, Farmers Electric has been dedicated to providing safe, reliable, andaffordable electricity to its membership. In 2013, Farmers Electric served 5,099 consumers, with alarge percentage from low-income to middle-income families and a large number of agricultural lands.

Load Controlfflemand Response

Farmers Electric offers two rate options to irrigation customers, a controlled rate and a regular,uncontrolled rate. The difference between these two rate options is significant in both cost andavailability of power to the irrigation customer. The regular, uncontrolled rate includes a cost of$0.0788/kilowatt hour for each kWh used, plus $15.45/kW per month demand charge. The controlledrate includes a reduced cost of $0.0684/kilowatt hour for each kWh used, plus a lower demand chargeof $9.55/kW per month. When choosing the controlled rate, customers allow the cooperative to installa radio-controlled switch on the pump. The control will interrupt power to the irrigation pump duringperiods when Farmers Electric total load is contributing to a new statewide peak. The “controlled”periods can vary from a few minutes to several hours. The “controlled” periods can vary from a fewdays each summer to several consecutive days. Every effort is made to minimize the “controlled”periods and still not contribute to a higher peak demand. In 2013 Farmers Electric has achieved 26.0%reduction in summer peak demand, which has saved our members $687,600/year and postponed theneed for 6.0 MW of new coal-fired generation. Farmers Electric had 194 irrigation accounts(approximately one-third of all irrigation accounts) connected on the radio-controlled rate.

Membership Education

Each member of Farmers Electric receives a monthly issue of Arkansas Living Magazine,which provides energy savings suggestions as well as energy efficiency tips and variousother conservation topics. Each month, the Arkansas Living Magazine designates thecenter-page to Farmers Electric to use in providing important information to our memberssuch as energy and conservation education.

• Uses media advertising in local newspaper and radio station, encouraging energyefficiency. More than 1,460 energy efficiency advertisements were run on local radiostation, KNBY/KOKR.

• Farmers Electric employees assist members with high bill complaints. When membershave questions regarding the kWh usage on their residences, employees offer examplesof ways to help conserve energy — i.e. caulking, insulation, thermostat setting, etc.

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• Upon request of member, Farmers Electric will assist with and schedule energy surveysof residences and provide information on energy efficiency that will help with loweringtheir energy usage.

• Provides educational information at front desk free of charge to the members and otherswho are interested. Information available at front desk is as follows: CompactFluorescent Lamps (CFLs), Air Source Heat Pumps, Geothermal Heat Pumps, EnergyEfficiency in a Manufactured Home, and Marathon Water Heaters. Staff will consultwith members, upon request, to further help with understanding of energy efficiency andconservation measures. Farmers Electric hopes to help our members make wise energychoices.

• Assist members building new construction with energy efficiency building guidelines.

• Assist and educate members and others on the energy efficient water heaters. Staffassists with ordering information, and delivery notification. Marathon Water Heaters areavailable “at cost” to consumers. Nine (9) Marathon Water Heaters were sold in 2013.

• Display of geo-thermal heat pump with information available in office. Farmers Electricwants to encourage energy efficient forms of residential heating/cooling.

• Provide members and others with CFL bulbs at cost to cooperative. Display in frontlobby showcasing the different CFL bulbs and options. Also provides members andothers with on-site comparison of CFL bulb and a regular incandescent bulb with awattage calculating device. To date, Farmers Electric has sold almost 602 CFL bulbs —

which contribute to 80% energy savings to those in the community.

• Provide members with energy saving faucet devices, which not only reduces water usage,but also electrical pumping costs. Although not electricity conservation, Farmers Electricwants to provide alternative energy efficiency products to its membership.

• Use energy efficient night lights as a promotional tool. These night lights use only $0.02worth of electricity per year when left on constantly.

• New bill forms provide customers with kilowatt usage graph to encourage customers tobe more aware of usage from month to month.

• Provided calendars for 2014 that offered energy efficiency tips, such as “Replace AirFilters”, “Change 3 Light Bulbs to CFLs” on specific days each month. Also includesother “Smart Energy Tips” as a header for each month. Also provides a website to findfurther energy efficiency tips, www.SmartEnergyTips.org; as well as other electronic/online media, such as Facebook, Twitter, and YouTube.

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First Electric Cooperative Corporation

2013 Energy Efficiency Report

Docket No. 08-054-RP

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First Electric Cooperative Corporation

Jacksonville, Arkansas

2013 Energy Efficiency Report

Introduction

Since its incorporation in 1937, First Electric Cooperative Corporation (FECC) has been

dedicated to providing safe, reliable and affordable electricity to its Members. FECC serves

more than 88,000 Member accounts throughout parts of 17 counties in central and southeast

Arkansas, operating 5 full-service offices in Benton, Heber Springs, Jacksonville, Perryville and

Stuttgart.

FECC is an innovative leader in Arkansas, offering a variety of energy efficiency-related

programs, products and services to its Members. FECC’s energy efficiency activities include

three major components, which are described in this report.

• Demand Response Programs

• Education

• Products and Services

1

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Energy EfficiencyDemand Response Programs

• Load Managemento FECC utilizes a load management system to lower its summer peak demand.

Load management devices are installed on approximately 6,231 residential

electric water heaters and air conditioners, as well as 673 electric irrigation

pumps. FECC Members receive a credit on their July through October bills for

participating in the program. In 2013, FECC shed approximately 18 megawatts

(MW) from its peak demand with water heater, air conditioning and irrigation

load management devices. Approximately $979,313 in bill credits was issued to

the participating Members. Net avoided kW demand costs were $1,020,847. See

Attachment B for more information.

• Tariffso To assist FECC commercial Members, two interruptible credit tariffs are offered.

Rate 14 is a Member-managed tariff, and Rate 15 is an FECC-managed tariff.

During 2013, 11 commercial Members utilized these rates, allowing FECC to shed

an additional 4 MW. Approximately $343,913 in bill credits was issued to the

participating Members. Net avoided kW demand costs were $100,567. See

Attachment B for more information.

2

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Energy EfficiencyEducation

• Advertisingo Newspaper, radio and website advertising included Marathon water heaters,

home improvement loans, and energy audits totaling $6,143.

• Bill Insertso Beginning in 2013 FECC replaced the monthly inserts with a bill message utilizing

the back of the bill. We have increased printing costs because we’re printing atwo-sided document. The April 2013 bill message promoted the homeimprovement loans. The June 2013 bill message promoted energy efficiency tips.The August 2013 bill message promoted energy efficiency tips. The September2013 bill message educated members on “phantom loads.” The October 2013bill message promoted energy audits. Printing costs of these inserts totaled$2,604.

• Energy Efficiency Mini Makeover Contesto FECC conducted its third annual Energy Efficiency Mini Makeover contest in

2013, in conjunction with the $50,000 Energy Efficiency Makeover Contestsponsored by the Electric Cooperatives of Arkansas. FECC chose five of itsMembers to receive mini makeovers. The purpose of the project was todemonstrate the energy efficiency improvements that can be achieved with amodest investment. The cost of each of the five home improvement projectsranged from $3,000 to $5,000. Each of the winners received a diagnostic energyaudit and improvements, which included items such as cellulose insulation in theattic, foam insulation in the crawl space, vapor barrier, heating and coolingsystem servicing, duct system repair and sealing, programmable thermostat,Marathon electric water heater, CFLs, and caulking and weather-strippingthroughout the home. The total project cost was $22,237.

• Model Energy HomeIn partnership with Doug Rye, Arkansas Electric Cooperative Corporation (AECC)and an area contractor, FECC sponsors the construction of a Model EnergyHome. The homes feature modern energy efficient thermal and mechanicalcomponents and a guaranteed heating and cooling cost. Open house events areheld to educate FECC Members and the general public on proper energy efficientbuilding components and practices. FECC sponsored a model home project in2013 in the Heber Springs district, the total project cost including advertising andlabor hours totaled $3,157.75.

3

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Energy EfficiencyEducation — continued

• Level 1 Energy Audits for Key Accounts

o FECC, in partnership with AECI, conducted 5 Level 1 Energy Audits for key

account members to identify energy conservation measures (ECM5) that could

be implemented in order to make their operations more energy efficient. The

audits were completed by Powers of Arkansas and funded through AECI. In

several instances the members organized an Energy Efficiency committee with

the ECMs outlined and a time table associated with implementing those

measures.

• Arkansas Living Magazineo Each FECC Member receives a monthly copy of Arkansas Living magazine. The

center-page information is specific to FECC Members. During 2013, energy

efficiency articles included: prepaid billing, energy efficiency course, Together

We Save, energy audits, energy efficiency makeover contest, Energy Star, heat

pump loans, heat pump maintenance, energy “vampires”, changing air filters,

Marathon water heater online sales and October being energy awareness

month. Estimated costs for energy efficiency articles in Arkansas Living totaled

$95,100.

• Websiteo FECC’s website, www.firstelectric.coop, is promoted heavily using all means

available. As a result, the website had more than 289,729 visits, 193,187 unique

visitors and 530,767 page views in 2013. The website contains information on all

of FECC’s energy efficiency programs, products and services.

o In 2013 FECC launched the e-SMART kids’ website. It is designed to promote

energy efficiency and safety to elementary and middle school groups. The site

includes interactive games, activities and videos to get kids, teachers and parents

engaged with energy efficiency. A total of 9,800 page views have been logged

from the launch in April 2013 to year-end. The annual contract cost is $5,500.

4

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Energy EfficiencyProducts and Services

• Compact Fluorescent Lamps Lights (CFLs)

o FECC promotes the use of and sells CFL5 to its Members. In 2013, FECC sold

approximately 14 CFLs. In addition, CFLs were donated to FECC Members

through energy audits and high bill investigations and to the general public

through public relations activities.

• Diagnostic Energy Audits/Walk-through Energy Audits

o FECC began offering a residential Diagnostic Energy Audit service in October

2009. This enhanced energy audit utilizes a blower door and infrared camera

technologies to identify areas of air leakage and thermal deficiencies. A $100 fee

is charged for the service; however, if the Member makes the recommended

energy efficiency improvements within six months of the audit, the $100 fee is

reimbursed. FECC also promotes and offers residential walk-through energy

audits to its Members. The audits are free and provide an overall analysis and

recommendation for the Member’s residence. A detailed heating and cooling

equipment operating cost analysis can be provided as well. FECC conducted 178

audits in 2013. See Attachments A for detailed findings.

• Heating and Cooling Load Calculation and Analysis

o To ensure proper HVAC sizing and operating efficiency, FECC offers residential

heating and cooling load calculations and operating cost analysis to its Members.

In 2013, 32 load calculations were performed.

• Home Improvement Loanso FECC promotes and offers financing for the installation of electric heat pump

systems. In 2013, seven loans totaling $59,515 were approved. Three loan

applications were denied or canceled. As part of the loan qualifying process,

FECC conducts an energy audit, heating and cooling load calculation and analysis

on the Member’s residence.

5

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Energy EfficiencyProduct arid Services - continued

High Bill Investigationso FECC offers high bill investigations as a service to its Members. In 2013, 155 high

bill investigations were conducted at Member residences or by telephone. In

both scenarios, the Member is advised of ways to lower their electric usage using

mechanical or thermal improvements and/or a change in energy usage habits.

See Attachment A for detailed findings. Using daily automated meter reading

reports, FECC proactively contacts those residential Members whose kWh usage

is extremely high. This service allows FECC and the Member to quickly identify a

faulty or misused appliance.

• Marathon Water Heaterso FECC promotes the purchase and use of Marathon electric water heaters. FECC

stocks and sells various size units at each of its five district offices. The Marathon

has up to a 94% Energy Factor, providing a much lower operating cost than most

water heaters on the market. In 2013, FECC sold 272 Marathon water heaters toFECC Members and the general public.

6

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Energy Efficiency

2013 Expendatures by the Rates and Forecasting Department

Frontier Energy

and Efficiency 2013

Associates Arkansas Total

January 30, 2013 $ 98,358.03

May 7, 2013 $ 4,237.76

August 23, 2013 13,110.51

September 19, 2013 5,114.60

October 30, 2013 511.95

Total $ 22,974.82 $ 98,358.03 $ 121,332.85

Expendatures are listed by invoice date

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

2013 Energy Audft and First Electric

Deemed Savings Report Cooperative

(For energy audits only)

February 2014

OvERwEw

During 2013, First Electric Cooperative performed energy audits and/or high bill analysis on thehomes of at least 195 residential members, compared with 160 homes in 2012, 263 in 2011, 387 in 2010,and 225 homes in 2009. The audit procedure includes an on-site inventory of home and energy usecharacteristics, investigating high energy usage, analyzing efficiency options, and providingrecommendations for efficiency improvements.

AUDIT RECOMMENDATIONS

Recommendations for energy use improvements are divided into eight general categories. In total for2013, there were 1,059 specific energy efficiency audit recommendations given to members, brokendown as follows (note that most homes have more than one type of recommendation) -

Weatherization 130 homes (67%) Windows/doors 79 homes (41%)HVAC 120 homes (62%) Lighting 53 homes (27%)Insulation 108 homes (55%) Appliances 49 homes (25%)Water heating 79 homes (4 1%) Miscellaneous 47 homes (24%)

DEEMED SA WNGS

Deemed savings analysis is based on data produced by Frontier Associates LLC, showing estimatedkW and kwh impacts for specific efficiency improvements. Based on the analysis in the Frontier report,the following shows the estimated impacts of the 2013 efficiency improvement recommendations —

2013 2012Total potential kW peak demand reduction to co-op 100.9 kW 72.7

kWTotal potential annual kwh reduction to members 702,326 kWh 530,547

kWhTotal potential annual energy cost savings to members (@$0.08/kWh) $ 56,186 $ 42,444Total potential MMBTU reduction 2,396.6 1,810.4

The following shows the estimated reduction in kwh usage and kW peak demand of the auditefficiency improvement recommendations, as well as MMBTU reductions, by category —

Insulation 332,395 kWh 38.3 kW 1,134.2 MMBTUWeatherization 155,855 14.5 531.8HVAC 120,601 28.0 411.5Windows/doors 70,340 16.9 240.0

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Appliances 12,126 1.7 41.4Water heating 9,392 1.2 32.1Lighting 1,617 0.2 5.5

This report was developed by Inside InformationInc., Smithville, Missouri, as part ofa member databaseproject commissioned by First Electric Cooperative, Jacksonville, Arkansas.

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

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APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

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APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

South Central Arkansas Electric Cooperative,

Incorporated

2013 Energy Efficiency Report

Docket No. 08-055-RP

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

South Central ArkansasElectric Cooperative, Inc.

March 3, 2014

South Central Arkansas Electric Cooperative, Inc. (SCAEC) was incorporated on July 31, 1940.Our first lines were energized on April 22, 1942. We presently maintain 1,869 miles of line. We serve7,661 members and 10,003 accounts. SCAEC has an account base of 95% residential and 5% commercial& industrial accounts.

Arkansas Electric Cooperative provides resources and information regarding energy efficiency tomembers on behalf of SCAEC, as well as the general public, on a continuous basis.

SCAEC implements the following programs to our members:

PrePaid Electric Service Program - Promotes energy conservation by allowing the consumer tobe fully involved in daily usage monitoring. SCAEC anticipates the average consumer will reduce powerconsumption by 10-12% monthly for a prepaid account. SCAEC’s PrePaid Electric program grew to 158members in 2013.

“Beat the Peak” Program — Proactively educates members about high-priced wholesale powercosts during the peak billing season. Bill inserts are mailed to members during the peak billing months.Members are asked to conserve energy between the hours of 3:00p.m. and 7:00p.m.

Load Shedding Program —There are two crucial components to SCAEC’s load shedding program.SCAEC keeps an open line of communication with its key accounts. During the peak billing months,SCAEC personnel notify key accounts approximately 3-5 hours prior to obtaining system peak. Thenotification allows the member to reduce load and/or unnecessary equipment during peak systemhours. The reduction of load allows the member to receive immediate savings on their utility billing, aswell as substantial savings during off-peak billing months. SCAEC purchased and implemented theSupervisory Control & Data Acquisition hardware (SCADA) in 2013 for critical system peak load shedding.SCADA allows our personnel to monitor and implement voltage reduction during our system peak hours.

Various other energy efficiency programs are available on SCAEC’s website. In 2013, SCAECcreated a specialized link to their website and added several tools, such as a home energy and appliancecalculators, for members to utilize. We have voluntarily provided public presentations to localorganizations requesting energy efficiency and conservation information.

1140 Main StreetP.O. Box 476

Arkadeiphia, Arkansas 71923-0476Telephone: (870) 246-6701

FAX: (870) 246-8223

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Free energy audits are made available to our members. SCAEC’s member service

representative has completed training and has certifications to assist members regarding energy

efficiency and conservation. Arkansas Electric Cooperative also provides SCAEC with additional

equipment, such as blower door tests, to assist members.

Summary of monies spent by SCAEC in 2013 for energy efficiency;

Arkansas Living magazine $ 33,014.00Employee Training $ 4,500.00Beat the Peak Material $ 5,183.00SCADA Equipment/Training $ 81,769.00Total $124,466.00

Estimated savings to our members:

Prepaid metering $ 18,697.00Energy Audit Recommendations $ 7,500.00Load Shedding/Beat the Peak $172,000.00Total $198,197.00

Sincerely,

Ti CurtisMember Services RepresentativeSouth Central Arkansas Electric Cooperative, Inc.

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Woodruff Electric Cooperative Corporation

2013 Energy Efficiency Report

Docket No. 08-056-RP

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

Woodruff Electric Cooperative Corporation

2013 Energy Efficiency and Conservation Efforts

Please refer to Woodruff Electric’s report on energy efficiency efforts submitted for theyear 2007 for the cooperative’s philosophy on the efficient use of energy. Continuingprograms are described below including program costs and benefits.

Energy Efficiency Programs

Timely Topics NewsletterThe newsletter, Timely Topics, is published and mailed with each bill monthly.

Although the newsletter addresses various topics related to the cooperative,approximately 45% of the space was directed at energy efficiency in 2013. This 45% isequivalent to $5,049 in publishing costs alone for 2013, and does not include employeelabor, overhead and expenses involved in the production.

Rural Arkansas MagazineThe Rural Arkansas magazine is sent to each cooperative member each month.

Likewise, approximately 6% of the available space for 2013 was dedicated to energyefficiency education. Woodruff Electric’s cost for this 6% was $2,874.

Radio and Television AdsWoodruff Electric pays directly for radio and TV ads to relay a variety of

messages related to the co-op. In 2013, approximately 65% of those ads were directedtoward energy efficiency education for a total of $5,117.

Newspaper AdsApproximately 10% of newspaper ad space bought by WECC in 2013 was

directed toward energy efficiency education and amounted to $582.

WebsiteApproximately 40% of the WECC website was aimed at energy efficiency in

2013 for a total of $3,600.

Marathon Water Heater Sales and Lease ProgramIn January 2004, Woodruff Electric began a program to sell and lease Marathon

water heaters. The cooperative embarked on this program because of the belief thatMarathon was the most efficient, best made water heater on the market, and because ofthese facts, it is also very expensive. The expense has something to do with the fact thatthere are few retail outlets that stock the Marathon. WECC wanted to provide a serviceby making the water heaters available for sale, while making them affordable to theaverage consumer. The sales and lease options have accomplished these goals. In 2013,21 Marathons were leased to cooperative members and 37 were sold to members and

APSC FILED Time: 3/28/2014 1:39:31 PM: Recvd 3/28/2014 1:37:44 PM: Docket 08-042-rp-Doc. 8

non-members. The GE heat pump water heater was also promoted and made availablefor sale.

Civic ProgramsPrograms are made available to civic and other organizations pertaining to energy

efficiency. The Forrest City radio station, KXJK, has a talk show each morning, and aWECC representative is the guest on that program once or twice per year. Energyefficiency is usually the primary topic.

Programs on energy efficiency were presented to approximately 50 low incomeclients of Crowley’s Ridge Development Council.

Doug Rye, the energy efficiency expert, presented a seminar to the general publicin Forrest City in March at which approximately 23 people attended.

Chevy VoltIn late 2011, Woodruff Electric leased a Chevrolet Volt extended range electric

vehicle to become familiar with the practicality and cost of operation of electric vehicles.The cost of all fuel that is supplied to the car, including electricity and gasoline, isrecorded for evaluation. The performance and practicality of the car is presented to thepublic at civic club meetings, co-op publications and media outlets.

Home Visits to Resolve High Bill Complaints! Energy Audits or RecommendationsMade during Phone Conversations

No less than 37 visits were made in 2013 to resolve high bill complaints andlorconduct energy audits or give advice for saving energy. Costs associated with these were$3,816 in time, labor and transportation. Malfunctioning equipment andlor appliancesfound during visits would amount to an annualized cost, if not corrected, of $20,150.Recommendations were also made for energy efficiency improvements that wouldprovide an estimated $16,000 in annual savings if the recommendations were followed.

Home Energy Efficiency Makeover HouseFor the past several years the Electric Cooperatives of Arkansas have sponsored a

contest that demonstrates how energy improvements can be made to an existing house toimprove the comfort and utility bills of the house. In 2012 a Woodruff Electric memberwas selected as the winner. The house was eligible for up to $50,000 in improvements,which in this case included a geothermal heat pump, foam insulation in attic and walls,new windows, new appliances, a GE heat pump water heater and weather sealing.Woodruff Electric continued to participate in the Home Makeover Contest in 2013 andawarded a GE heat pump water heater to its runner-up.

Irrigation Load Control ProgramWoodruff Electric has approximately 5,675 irrigation accounts, of which

approximately 3,114 participate in the load control program. Those who participateallow the cooperative to install a switch on their irrigation pumps that can be controlledby WECC personnel when AECC is approaching a monthly demand peak. The savingsfrom this program varies from year to year depending on several factors includingweather and farming practices, but in 2013 the estimated savings to Woodruff Electric

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and its members, including approximately $2.73 million credited directly back to theirrigators, totaled $3,991,208. Approximately 650 residential air conditioner controls arein place that are responsible for avoiding approximately 500 kw of demand. Thesesavings are included in the irrigation total.

Optional Large Industrial RateLarge industrial customers have the option of choosing a rate on which they

exercise their own load shedding/peak avoiding measures in order to decrease theircontribution to the peak. They accomplish this by installing their own generation or byshifting their production to a summer schedule, or by a combination of the two. Totalsavings directly benefiting the customers amounted to approximately $830,451 in 2013.

Imbedded Costs Spent on Energy Efficiency and Peak AvoidanceThe above paragraphs have not addressed employee labor, transportation,

equipment or overhead costs. Approximately $243,500 was spent on customer assistanceexpenses directed at helping customers reduce their electric usage. Approximately$118,924 was spent on load control equipment and costs related to installation. Costs forthese categories totaled $362,424 for 2013.

SummaryApproximate costs spent by Woodruff Electric for energy efficiency and load

shifting efforts as listed in this report total $383,462 for 2013.Approximate savings directly or indirectly benefitting the membership, as totaled

in this report equal $4,857,801 for 2013. This number does not include benefits fromenergy efficiency practices that may have been the result of WECC’s educational efforts,and of which there is no communication with Woodruff Electric of suchrecommendations being accomplished.

The above also does not include the costs of efforts sponsored by AECC, ofwhich Woodruff Electric is a participating member. Likewise, the portion of savingsbenefiting AECC that indirectly benefited Woodruff Electric in the form of lowerwholesale power costs (i.e.: delay or avoidance of generating plant construction), alsoare not included in this report.

Through the load shedding programs of irrigation and large industrial customers,Woodruff Electric reduced its peak coincident demand in 2013 by approximately 35.9megawatts.

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Ash ley-Chicot Electric Cooperative, Incorporated

2013 Energy Efficiency Report

Docket No. 08-063-RP

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Ashley-Chicot Electric Cooperative Inc.Hamburg, Arkansas

2013 Energy Efficiency and Conservation Report

Ashley-Chicot Electric Cooperative (ACEC) was incorporated in February 1941

and energized the first lines in 1944. Since then, ACEC has been dedicated to providing

safe, reliable, and affordable electricity to its membership. In 2013, ACEC served an

average of 5,057 consumers of which 66% was residential and 22% was irrigation

accounts. The service area is typical of low-income families and situated in a depressed

agricultural delta area.

ACEC has engaged in the following activities: The Arkansas Energy Efficiency

Education Program, Arkansas Weatherization Education Program, Deemed Savings

Survey, and Energy Efficiency and Conservation APSC Reporting, at a state wide level,

while engaging in demand response as well as membership education within our service

area.

Demand Response

ACEC offers two rate options to irrigation customers, a controlled rate and an

uncontrolled rate. The differences between these two rate options are significant in both

cost and availability of power to the irrigation customer. The standard uncontrolled rate

includes a cost per kilowatt-hour for each kWh used plus $10.49 per horsepower per

month. Irrigation customers can avoid the $10.49 per horsepower charge by permitting

the cooperative to install a radio-controlled switch on the pump. The control will

interrupt power to the irrigation pump during periods when Ashley-Chicot Electric’s total

load is contributing to a new statewide peak. The “controlled” periods can vary from two

to six hours. The “control” periods can vary from a few days each summer to several

consecutive days. Every effort is made to minimize the control periods and still not

contribute to a higher peak demand. Historically, ACEC has achieved a l0%-15%

reduction in summer peak demand, which saves our members approximately $150,000 -

$200,000 per year and postpones the need for 3-4 MW of new coal fired generation.

Membership Education

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Each member of ACEC receives a monthly issue of Arkansas Living Magazine,

which provides energy savings suggestions as well as energy efficiency tips and

various other conservation topics. Each month Arkansas Living Magazine designates

the center page to ACEC to use for providing important information to our members

such as energy and conservation education as well as safety.

> ACEC sponsored the Doug Rye nationally syndicated radio program, “Home

Remedies” on local radio stations that can be heard throughout our service area.

Doug Rye’s radio program teaches listeners how to save on electric bills by making

their homes more energy efficient and also creates awareness of the need and

opportunities available for energy efficiency. ACEC sponsored two Doug Rye

Energy Efficiency Seminars in 2013, one in Hamburg and one in Lake Village. A

drawing for a Marathon Water Heater was held at each seminar.

Upon the request of a member, ACEC will assist with an energy audit of a residence

which includes a blower test and infrared testing to locate air leaks to assist

customer/members who have high bills or those who want to check the efficiency of

their home.

> The cooperative provides educational information at front desk free of charge to the

members or to anyone who is interested. Member services representative will consult

with members, upon request, to further help with understanding of energy efficiency

and conservation measures. A representative follows up by phone to check on results

of consultation and see if further assistance is needed. Through energy efficiency

education we will help our members make wise energy choices.

Assist members building a new construction with energy efficiency building

guidelines. A copy of Building Guidelines for Energy Efficiency is available at our

office free of charge.

> We strive to educate members on the efficiency benefits of the Marathon Water

Heater and the GE Hybrid Water Heater. We also assist with information on

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purchasing and help with delivery of water heater to our warehouse for pickup by

member.

Our website contains a complete section devoted to energy efficiency techniques and

information. Also included on our website is a section devoted to safety.

ACEC sponsors the $50,000 Energy Eficiency Makeover through our statewide

organization each year.

Energy Efficiency and Conservation APSC Reporting

ACEC will be reporting to the APSC the practices in providing its members with

energy and conservation information.

LED Security Lighting

ACEC began installing LED security lighting in place of the old mercury

vapor and metal halide lights that most utilities use to provide yard lighting for

customers’ homes despite an up front cost of approximately six times the cost of the

mercury vapor light. The new lighting will cut usage of electricity by yard lighting

approximately 50%.

What’s to come in 2014

ACEC will continue to provide information for members via these same avenues

in 2014 and will be looking for newer methods of educating our membership with regards

to energy efficiency. We are constantly looking for unique, innovative products on the

market that will help the public become more efficient and wiser electricity users and

communicating these on the website.

Conclusion

ACEC continues to be committed to providing our members with safe, reliable,

efficient and affordable electric power. We are a leader in demand response, energy

efficiency, and the promotion of safety as well as being committed to keeping rates as

low as possible without compromising quality and service.

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Ouachita Electric Cooperative Corporation

2013 Energy Efficiency Report

Docket No. 08-062-RP

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W Ouachita Electric Cooperative CorporationP. 0. Box 877, 700 Bradley Ferry Road

Camden, Arkansas (870) 836-5791 — Toll Free 877-252-4538www.oecc.com

Your Touchstone EncrgyPartner

2013 Energy Efficiency and Conservation Report

Incorporated in 1938, Ouachita Electric has been dedicated to providing safe, reliable,and affordable electricity to its membership. In 2013, Ouachita Electric had 1,874 milesof line, and served an average of 9,468 meters. Large power members include severaldefense manufacturers, consumer products manufacturers, timber products companies,police academy, fire training academy and a two-year college.

Ouachita Electric participates in The Arkansas Energy Efficiency Education Program,Arkansas Weatherization Program, Deemed Savings Survey, and Energy Efficiency andConservation APSC Reporting, at a statewide level.

HEAL Program

Ouachita Electric has partnered with the Clinton Climate Initiative — HEAL (HomeEnergy Affordable Loan) program in a 500 member pilot project to encourage itsmembers to improve the energy efficiency of its members’ homes. OECC has and isoffering free audits performed by HERS/RESNET certified auditors. Audits focus onduct sealing, air sealing and insulation. As a part of this venture, OECC finances (on theelectric bill) those energy efficiency measures at a low interest rate (currently 3.5%) anda term sufficient for the savings on the electric bill to make the payment on the loan. Asof December 31, 2013, 53 people took advantage of the audit offering. Of those, eightmembers had no recommendations. There were two whose scope of work was beyondthat of a home energy retrofit. Deemed savings calculated for the remaining 43 membersequal 189,197 kWh’s or $15,892, if they chose to move forward with their personalenergy plans. OECC disbursed $15,000.00 for those audits. Administrative, labor andvehicle costs incurred total $18,546.94. Total expenses: $33,546.94.

Time of Use RateAs an incentive to promote a more balanced use of total system generation resources,Ouachita Electric offers an optional time of use rate to large power customers. Under thisrate, Non-coincident Peak kW is billed at 45% of the rate for Coincident Peak kW. Therate is available to customers requiring three-phase power in excess of 250 kW ofdemand.

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Prepaid MeteringOuachita Electric makes service available to residential customers on a prepaid basis.This program features an in home display unit, text message or email that providesmembers with daily and monthly usage data. Members are thereby given the means tomonitor and adjust power consumption continually. Research indicates that consumersparticipating in similar programs decrease kWh consumption an average of about 7%.

OECC ended 2013 with 301 prepaid accounts (up from the previous year’s 173accounts). Based on a total kilowatt hours of 2,822,165 consumed by these customers:an approximate 197,551 kWh’s were saved in the amount of$19,083.43.

Membership Education• Each member of Ouachita Electric receives a monthly issue of Rural Arkansas

Magazine, which provides energy savings suggestions as well as energyefficiency tips and various other conservation topics. Each month Rural ArkansasMagazine designates the center page to Ouachita Electric to use in providingimportant information to our members such as energy and conservation education.An estimated 35% of the magazine focused on energy efficiency andconservation. Total cost of magazine to Ouachita Electric: $30,217.78 x 35% =

$10,576.22.

Ouachita Electric sponsors the Doug Rye nationally syndicated radio program, “HomeRemedies” on local radio station that can be heard throughout our service area. DougRye’s radio program teaches listeners how to save money by making their homes moreenergy efficient. Cost of program for 2013: $2,000.00. Additionally, $5,048.58 wasspent for newspaper ads and other radio ads. Approximately 20% of these ads weregeared toward energy efficiency ($1,009.72).

• OECC provides educational information both in either printed or electronic form.Approximately 25% of the website www.oecc.com has sections devoted to energyefficiency tools. Examples of these are the Apogee Home Energy Suite Pages,consisting of the Home Energy Calculator, the Interactive Energy Home,Geothermal Heat Pump Systems, Lighting Calculator, Heat Pump Calculator,Appliance Calculator and the Kids Korner. The site also provides a link to theU.S. Department of Energy website.

Inside-Information (maintaining website, customer surveys, etc.)$13,895.00 x 25% = $3,473.75

• Qualified member services representatives provide energy saving tips in responseto member inquiries and high bill complaints. Member services representativeconsult with members to broaden his or her understanding of energy efficiencyand conservation measures.

• Through the Doug Rye Model Home Program, Ouachita Electric assists membersin constructing new homes following energy efficiency building guidelines.

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• Programs are made available to civic organizations relating to energy efficiency.Scott Davis, Magician, performs at local elementary schools and civicorganizations. Much of his program is devoted to educating the public aboutenergy efficiency, and advising them on ways to conserve energy.

• Doug Rye seminars were held at the Calhoun County Fair Barn and the HarmonyGrove United Methodist Church. Cost of promoting and hosting seminars:$1,064.91.

Along with the Electric Cooperatives of Arkansas Energy Efficiency Home MakeoverContest, OECC awarded to and installed for one member a GE Hybrid Water Heater.Total cost of heater and plumbing necessary for installation: $1,037.75.

In 2013, Ouachita Electric spent $833.06 for employee training in energy efficiency tobetter assist in educating its members.

Members are educated on the efficiency of Marathon and GE Hybrid Water Heaters.

Ouachita Electric has conducted “Town Hall” meetings in each board district toemphasize the need for members to take stringent energy efficiency measures in the faceof rising fuel costs and increased load demands.

Summary of monies spent by Ouachita Electric Cooperative to educate ourmembership and promote energy efficiency:

Rural Arkansas $10,576.22Radio and Newspaper Ads 1,009.72Doug Rye Home Remedies 3,000.00Doug Rye Seminars 1,064.91Customer Contact 33,546.94(including Energy Audits/Home Visits/Consultations and HEAL)

Home Energy Makeover 1,037.75Employee Training 833.06OECC website 3,473.75

Total $54,542.35

Summary of estimated savings to members:

Estimated Savings from Prepaid Metering $19,083.43Estimated Savings from Audit Recommendations 15,892.00

Total $34,975.43

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Energy Efficiency and Conservation APSC Reporting

Ouachita Electric will report at regular specified intervals to the APSC on programsdesigned to provide its members with information about energy efficiency andconservation, and its practices to promote energy efficiency and conservation throughoutits service territory.

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