AviationServices&PaymentsConference

RadissonBlu Hotel- Nairobi,Kenya

JohnKissDirector,BusinessDevelopment

ALittleBackground

Foundedin1999

ThreeLinesofBusiness

HeadquarteredinChicago

Servingover45Airlines,Handlers,Airports

RecentAwards&Recognitions- 2015- 2017MSP501

(Top501GlobalManagedServiceProviders)

- 2015- 2017INC5000(FastestGrowingPrivateUSCompanies)

CompanyProfile– MISChoice,Inc.

AviationSolutionsITServices

CloudHosting

Airports,Handlers&IndustryProvidersAirCarriers

You’reingoodcompany…

AnnualUserConference

ParticipationinIndustryGroupsandAssociations

CloseCooperationwithGovernmentRegulators

CustomerAdvisoryBoard

RealTimeCustomerDevelopmentPrioritizationandFeedback

OurClientsShapetheProduct

PlatformOverview

WhatisAirlineChoice?

ModularSystemofSoftwareDesignedforPassengerHandling

MixofDeliveryOptions(Citrix,Web,CUTE,Mobile,Kiosk)

ServicestoSupportSuccessfulOperations

WorryFreeDeployment&Delivery

ComplianceSolutions

GlobalAPICompliance

USSecureFlightCompliance

CrewAPIS/MCLCompliance

VisaWaiverProgram(ESTA)

PNRCompliance

CurrentlySupported-Bermuda-Brazil-Canada(iAPI)-CARICOM-Tobago-China-CostaRica-Cuba-DominicanRepublic-Spain-Jamaica-Japan-Mexico(APIonly)-Panama-Portugal-Russia-SouthAfrica-Spain-Taiwan-U.A.E.-UK-USA

InDevelopment-Korea-Australia-UKInteractive-Thailand

ClearlyReconcileMultipleVettingResponsesfromDifferentCountries

ExpandingGlobalAPIRequirements

LegendiAPI inforceorauthorized

APIinforceorauthorized

Early2000’s Today

SecuritySolutions

TravelDocumentAuthentication- ComprehensiveGlobalDocumentDatabase- DocumentCapture&Authentication

Biometrics- Facial&FingerprintRecognitionCapabilities- VerificationagainstePassports

PassengerRiskAnalysis- AdvancedPNRProfiling/Analysis- RulesBasedEngine

TravelDocumentRequirementCheck- IATATimatic AutoCheck Integration- ClearPass/FailInstructionstoAgent

OperationsSolutionsDepartureControlSystem- SeamlessintegrationintoSecurity&Compliance

Requirements- Intuitiveandeasytouseinterfaceforagents- MultipleCheckInOptions(Agent,Web,Kiosk,

MobileAgent)- InteractiveSeatMap&BoardingModule- PositiveBagMatchandBaggageReconciliation- VoucherPrinting- FlexibleAncillary&SSRsetup

Integration- AbilitytointegratewithAirlinePSSSystems- Auto-readinofPNL/ADLviaemail,TTY,- WebService- CommonUseIntegration(CUTE):

AncillarySolutions

FlexibleAncillarySales- CreateAutomaticallyCalculatedBaggage&SeatSale

Charges- LimitlessMiscellaneousCharges- ConfigurableTemplatesfordifferentchargesbycity

pairs/individualflights- FullAuditTrailonWaivedCharges/Collections- CalculateallowancesorchargesbasedonSSRCodes

MultipleCollectionOptions- CaptureinCheckInScreen- CreditCardSwipe- FlexiblePaymentGatewayOptions- SplitorGroupPayments- OptionstoCaptureviaSeparatePaymentsDesk- RecordingofCashPayments

WebCheckInSolutionsWebCheckInInterface- StandardFrontEndWebCheckInFrontEnd- Brandableanddeployedonairlinesowndomain

name,notredirectedtoa3rd party- EnableSeatSelection,Baggage&AncillarySalesvia

OnlineCheckIn- EmailMobileBoardingPass

WebCheckInAPI- SimpleWebAPIforWeb&MobileCheckIn

Integration- Contractyourownproviderforfrontend

developmentorinterfaceintoexistingplatform- QueryFlightStatus/ETDintoviaWebAPIforFlight

Alerts&Status

SelfServiceSolutions

CustomKioskOptions- CostEffectiveAlternativetoCUSS- DesignaUniquePassengerExperience- PerformDocumentAuthentication&Screening

ChecksattheKiosk

CUSSandSelfServiceBagDrop(SSBD)- IntegrateintoAirportCUSSKiosks- EnhancePassengerExperiencethroughSelfTagging

andBagDrop

CustomKioskOptions- CostEffectiveAlternativetoCUSS- DesignaUniquePassengerExperience- PerformDocumentAuthentication&Screening

ChecksattheKiosk

KioskHardware

TabletBasedKiosk

- CostEffective&LowProfile

- MicrosoftSurface

- SimpleCheckInFlow

- BoardingPassPrinter&PassportScannerIntegration

FullFeatureKiosk

- Opensopportunityforselftaggingbaggage

- Integrationwithadditionalscanners(CC)

- LargerFormat,19’screen

- Mobilityoptionforwheelsandbattery

- -Nocounterspaceorcustommillworkneeded

BaggageReconciliation

IATAResolution753– EffectiveJune1,2018

Airlinesmusttrackbaggageatfourkeypointsinthebaggagejourneyasfollows:

- Passengerhandovertoairline

- Loadingtotheaircraft

- Delivertothetransferarea

- ReturntothePassenger http://www.iata.org/whatwedo/ops-infra/baggage/Pages/baggage-tracking.aspx

BaggageAcceptance

SortationRoom

LoadedonAircraft

Unloadedfrom

Aircraft

DeliveredtoClaim

BaggageReconciliation

ReduceMisloadsandLostBags- Abilitytoscanbaggageprogressionthroughthe

journey(sortation,loading,unloading,etc)- Alertsforexpectedbagsnotloaded- Alertsonloadingbagsonthewrongflight- FullAuditTrailonBagHistory- RuggedMobileDevice withCellDataCapabilities

PositiveBagMatchMadeEasy- QuicklyReconcileRemainingBagCounts&Load

Reports- Identifyloadedbagsforoffloadforno-showpax- CentralReporting&AuditCapabilities

OpsDashboard

WebBasedOperationsDashboard- QuickInsightIntoFlightOperations- AlertsforNonCompliantFlights- FlightStatistics- AdaptabletoMobileBrowsers

OperationsCenterWallboard- WallboardShowingDaysTopDeparturePoints- FirstCheckIn&LastCheckInScheduledfortheday- FlightStatisticsfortheMonth/Week- AggregateAlertsforallflights

AeroCRS DCSIntegration

PassengerManifestInterchange- PNL/ADLMessagingInterchange- RichContent- CustomDefinedInterchangeTimings

PostFlightReconciliation- PFS/PRLMessagingInterchange- ReconcilesFlown/NotFlownPax

APIInterface- Fullyautomateddatainterchange

TwoWayDataInterchange

AirlineChoiceMobile

FullDCSFunctionality- Manage&ViewActiveFlights- CompletePassengerCheckIn,IncludingAPICollection,Seat

Assignment,BaggageHandling- EasyBoardingManagement- PassengerVetting&APISMessaging- Timatic DocumentCheck- APISFlightCloseOutMessaging

CompleteDeviceCompatibility- PassportMRZSwipe- CameraPassport&BPReading- BagTag&BoardingPassPrintingFlexibility- BarcodeReaderScanning

Reporting- Print,EmailorViewReportsfromthetablet(FullReportCatalog)- FullIATAMessagingSuite(PRL/PFS,etc)

ACMobile– FlyAwayKits

NoSetupWirelessPrinting- iPhoneAutomaticallyPairswithPrinterKit- NoAirportConnectivityRequired- DataConnectivityviaCellularNetwork

TrueFlyAwayCheckIn- Storagefor2iPhones&Grabba Scanners- SelfContainedKit,Printers,Phones,Scanners&PrinterStock- OnlySetupisaPowerPlug

MobileDeploymentSolutions

MobilitySolutions,PortableCheckIn- Rugged,CustomizedMobileHardwareSolutions- DesignedforairportswithnoCUTEordedicatedcounter

deployments- EasyStationDeployment&TearDown- CompactCheckInenclosedinaflyawaykitforeasyrepositioning

MobileCheckInTrolleys- Easytodeployandmovethroughouttheairport.- Bringoutforextracapacitywhenadditionalcounterspaceisn’t

possible- Flexibledesign,fullcheckinconfiguration,gateordocument

profilingstation

ConciergeServices

Ad-HocFlightSupport- CharterFlightHandlingforAPISthroughCentral

OpsDesk- 24x7Availability,Scheduled&On-Demand

Customization- Customworkflow&integration- Datainterchangesoutsideofindustrystandards

Consulting- GovernmentCertificationRequirements- StrategicPartnershipsw/IndustryLeaders

- DOTRegulations- Management&OperationsConsulting- SecurityTraining&ManualDevelopment

FlightFollowingService(OCC)

Training- StationDeployment&OnsiteTraining- AirlineChoiceHQ- Online

TheChangingPassenger

WhyInvestinAutomationandTechnology?

PassengersIncreasinglySeekingOutSelfService

MoreOptionsforPassengerstoChooseFrom,CarriersNeedtoStayCompetitive

SaveonCostsandDeliveraBetterPaxEx withSelfServiceTechnologies

PassengerITTrendsSurvey2017- SITA

Questions?

CompanyHeadquarters

300NMartingale,Suite250Schaumburg,IL60173

UnitedStates

sales@airline-choice.com+12242658020

Teletype:CHIMCXH

www.airline-choice.com

JohnKissDirector,BusinessDevelopmentjohn.kiss@mischoice.com