Pendidikan Jiwa-Ramadhan

7/30/2019 Pendidikan Jiwa-Ramadhan

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RenunganMenjelang Berbuka Puasa

Prof. Dr. Mukhtasor


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Faktor utama kekuatan

dan kecepatan mobil ini

terletak pada jenis dan

kekuatan mesin atau

penggeraknya.


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Mukhtasor Surabaya

Alam ini lapang, tapi kadang kita membuat pilihan ygsempit. Kenyamanan hidup kita ditentukan oleh sikapkita, bukan oleh keadaan lingkungan kita. Pesan dariseorang kawan senior: we can't change the wind, butwe certaintly can change the position of our sail tohave our boat going to the prescribed direction. ...

"Jika sebutir telur dipecahkan oleh kekuatan dari luar,maka kehidupan yg ada didalamnya akan berakhir.Namun jika telur itu pecah oleh dorongan dari dalam,

itu tandanya kehidupan baru segera hadir. Perubahanselalu dimulai dari dalam....dan nasib tidak bolehdiserahkan ke fihak lain dari luar".
http://www.facebook.com/mukhtasor.surabayahttp://www.facebook.com/mukhtasor.surabayahttp://www.facebook.com/mukhtasor.surabayahttp://www.facebook.com/mukhtasor.surabaya


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QS. Ar-Rad:

10-11


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QS. Al-Anfal:

52-54


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Dealing with PeopleYou Dont Like

Navigating Through Rough

Seas Workshop


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QS Al-Hujurat:

11-12


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Difficult People MakeDifficult Times


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Guide for Difficult People


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Compass of Motivating Factors

AggressivePassive

People Focused

Task Focused

Normal

GET IT DONE!

GET APPRECIATED!GET ALONG!

GET IT RIGHT!


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The Complainer/Negative

Who?

Crab

Want perfection

Not offering solutions


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Complainer/Negative

What to do? Listen attentively (Interrupt)

Acknowledge the complaints Do not agree

Do not go into an accusation-defense cycle

Have realistic optimism

Discuss specifics

Shift to problem solving Solutions & ways to help


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Dominator/Hostile

Who?

Shark

Aggressive

Cutting remarks

Temper tantrums

May be task or peoplefocused


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Dominator/Hostile

What to do? Stand up for yourself

Give them time to vent

Get their attention call them by name

Reduce the intensity

Dont attack back Reflect what they have said

Ask questions to move forward together

As facilitator, refer back to Norms


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Scrapper/Trouble Maker

Who?

Jellyfish

Blunt & confrontational Why?

Less mature or intelligent

Likes the fight Wants recognition or

attention

Always right


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Scrapper/Trouble Maker

What to Do?

Use soft voice & reasoned statements

Preface answersI dont blame you for feeling strongly

I see your point, but

Perhaps we could think of several ways ofhandling this

As facilitator, set time limits and useground rules


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Know-It-All/Arrogant

Who?

The fisherman

Always right

Condescending, imposing, pompous

Try to make you feel like an idiot


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Know-It-All/Arrogant

What to do? Do your homework & be prepared

Listen & acknowledge Question without confronting

Dont try to out-expert them

Use yes, but

Have group address this persons theories

Give them time to express thoughts


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Talker/Motor Mouth

Who?

Blowfish

Dominate the floor May have good contributions

Why?

Trying to be helpful

Dislikes silence

Wants to exert influence

Feels strongly


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Talker/Motor Mouth

What to do? Interrupt tactfully

Limit speaking time, use agenda Create awareness that this person is

monopolizing timeIm concerned we are not hearing from

everyone Recognize contributions, then ask group

for ideas

Give them a responsibility


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Super Agreeable/Yes Man

Who?

Sea otter

Optimistic, sincere, supportive

People-oriented

Seek approval

May not be reliable


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Super Agreeable/Yes Man

What to do?

Make honesty easy

Dont allow them to make unrealisticcommitments

ask questions of what will need to be done

Can be positive part of discussions Follow up


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Under-Participator/Apathetic

Who?

Flounder

Not engaged by group topics May talk during breaks

Why?

Bored, indifferent, timid, insecure

Does not like to speak publicly

Does not want to be assigned tasks

No opinion


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Under-Participator/Apathetic

What to do?

Get them talking

ask about their work ask for input and opinions

Consider group size

may talk more in small groups

May need individual contact

Give support and encouragement whenthey participate


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Shy/Quiet

Who? Shrimp

Silent or short-answers What to do?

Ask open-ended questions

Be quiet and let them fill the voidAsk easy questions to build confidence

Give time to think about responses


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Indecisive

Who? Procrastinator

Maybe, I dont know What to do?

Focus on issues to get more directinvolvement.

Discuss and prioritize alternatives

Support when they make a decision

Give them opportunity to pass


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Entertainer/Comedian

Who?

Dolphins

Distracting antics and comments Can relieve tension

Why?

Want attention

Lack confidence

Not interested in group

Short attention span


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Entertainer/Comedian

What to do?

Give them a task

Take time with them outside the group

Encourage group to ignore distractions

Lets focus back on

Reward when they contribute appropriately


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Moving to Consensus


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Interventions


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When to Intervene?

Is the problem serious?

Will it go away?

How long will it take to intervene?

Will the intervention hurt more thanhelp?

Is it appropriate?


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Three Step Interventions

Describe what you see

Observation, not a judgment

Make an impact statement Tell how action is impacting process &

others

Redirect the persons behaviorAsk or tell what can be done


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Rough Seas to Paradise


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Kesengsaraan dan kepedihan yg melingkupi danmenghantui manusia berawal dari musibah yg melanda

jiwa mereka. Demikian juga, kebahagiaan yg didambasemua orang itu juga berasal dari kesehatan jiwa.

Karena itu, ....mudah-mudahan kita bisa berhasil dalam

belajar menguatkan kapasitas hati dan jiwa, danbelajar agar bisa menaruh semua masalah, cukup digenggaman tangan, tidak menusuk di relung hati.

Maka, ketika suatu masalah bisa dikelola, segera bisaditangani; dan ketika tidak bisa dikelola, mudah jugadicampakkannya... Take it easy, be happy. Nothing tolose....


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Pendidikan Jiwa-Ramadhan

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