panduan penggunaan sistem monitoring dan evaluasi stbm

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Buku Panduan ini disusun berdasarkan Aplikasi Sistem Monitoring dan Evaluasi STBM berbasis SMS dan website, dengan dukungan Program Air Bersih dan Sanitasi Bank Dunia (World Bank Water and Sanitation Program – WSP)

Daftar isi 1. ....................................................................................................................................... PENDAHULUAN ........................................................................................................................................................................... 1 SISTEM MONITORING DAN EVALUASI STBM .............................................................................. 2 2.1 Kebutuhan Sistem ............................................................................................................................................... 3 2.2. Website STBM ...................................................................................................................................................... 3 2.2.1 Fitur Sistem Monitoring dan Evaluasi STBM. ..................................................................................... 4 2.2.1.1 Panel kontrol data Monitoring dan Evaluasi STBM. ......................................................................... 5 2.2.1.2 Bentuk Informasi dari Sistem Monitoring dan Evaluasi STBM. ................................................... 8 2.2.2 Menu Benchmarking*) ............................................................................................................................... 15 2.2.3 Menu Pelaku*) ............................................................................................................................................... 15 2.2.4 Cara kerja sistem monitoring berbais web dan SMS .................................................................... 16 SISTEM MONITORING DAN EVALUASI STBM BERBASIS WEBSITE TINGKAT KABUPATEN/KOTA ................................................................................................................................ 18 3.1 Mendaftar sebagai pengguna Sistem Monitoring dan Evaluasi STBM .................................... 18 3.2 Sistem Monitoring dan Evaluasi STBM Kabupaten .......................................................................... 24 3.3 Entry Data ........................................................................................................................................................... 26 3.3.1 Menu Input > Pelatihan (LT-‐1) .............................................................................................................. 26 3.3.2 Menu Input > Data Peserta Pelatihan (LTo) .................................................................................... 28 3.3.3 Menu Input > Anggaran (LT-‐1) -‐ Tahun berjalan .......................................................................... 29 3.3.4 Proses & Output > Data Petugas Monitoring/Puskesmas (N1) ............................................... 35 3.3.5 Proses & Output > Verifikasi ODF (LB-‐2) ........................................................................................... 38 3.3.6 Proses & Output > Verifikasi STBM ...................................................................................................... 39 3.3.7 Proses & Output > Fasilitator aktif -‐ peningkatan demand (LT5o) ....................................... 39 3.3.8 Proses & Output > Penyedia Layanan Sanitasi*) ........................................................................... 39 3.3.9 Outcome > Baseline data .......................................................................................................................... 39 3.3.10 Outcome > Kemajuan (LB-‐1) ................................................................................................................... 41 3.3.11 Data Pendukung > Kecamatan dan Kelurahan ............................................................................... 42 3.4 Pemantauan .................................................................................................................................................... 42 3.4.1 Pengirim SMS terakhir ............................................................................................................................... 42 3.4.2 Log Data SMS .................................................................................................................................................. 60 3.4.3 Profile STBM ................................................................................................................................................... 60 3.4.4 Laporan Kemajuan Akses (6 bulanan) *) .......................................................................................... 60 3.4.5 Laporan Penilaian Kinerja (Benchmarking) *) .............................................................................. 60 3.4.5.1. Laporan Grafik Penilaian Kinerja Kabupaten .................................................................................. 60 3.4.5.2. Laporan/Grafik Penilaian Kinerja Puskesmas ................................................................................. 60 3.4.6. Daftar Pelaku STBM *) ................................................................................................................................... 60 SISTEM UPDATE DATA MELALUI SMS DI TINGKAT KECAMATAN/PUSKESMAS ...... 61 4.1 Lembar kerja manual ..................................................................................................................................... 62 4.2 Petunjuk Penulisan .......................................................................................................................................... 62 4.2.1 Pengiriman data baru (identifikasi komunitas) [N] ..................................................................... 62 4.2.2 Pengiriman data baseline [B] ................................................................................................................. 63 4.2.3 Pengiriman data kemajuan (Kode P) .................................................................................................. 64 4.2.4 Melakukan “Hard Update” ....................................................................................................................... 64

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Petunjuk Penggunaan Sistem Monitoring STBM Halaman : 3

2.1 Kebutuhan Sistem Untuk menjalankan sistem ini Kementerian Kesehatan melalui Sekretariat STBM sudah menyiapkan perangkat keras maupun perangkat lunak di tingkat pusat berupa server untuk website dilengkapi dengan SMS gateway. Implementasi di tingkat pelaksana tidak memerlukan perangkat dengan spesifikasi khusus karena sistem ini dikembangkan secara terpusat dan berbasis website, sehingga yang dibutuhkan hanyalah komputer yang terhubung ke internet.

Tabel 1. Kebutuhan system di masing-‐masing tingkat pengguna Tingkat Pengguna

Perangkat yang dibutuhkan

Tenaga pendukung Keterangan

Pusat (Sekretariat STBM)

- Colocation server - SMS Gateway Server - GSM modem + Pulsa (regular) - Aplikasi Sistem Monitoring

- Web admin - Web programmer

Semua perangkat pendukung sudah siap di Sekretariat Nasional STBM dan berjalan 24 jam non-stop.

Provinsi - Komputer dan akses internet Operator komputer dan tenaga Monev

Dapat menggunakan komputer dan akses internet yang sudah ada (jika sudah tersedia)

Kabupaten - Komputer dan akses internet Operator komputer dan tenaga Monev

Dapat menggunakan komputer dan akses internet yang sudah ada (jika sudah tersedia)

Kecamatan/ Puskesmas

- Telepon selular + pulsa (regular)

- Data

Petugas monitoring di tingkat kecamatan/ puskesmas (sanitarian/ bidan desa/ petugas kesehatan lingkungan lainnya)

- Sebagai penyedia data dasar.

Umum/ masyarakat

- Komputer dan akses internet Masyarakat dapat mengakses informasi capaian dan ODF tanpa bisa mengubah data yang ada.

2.2. Website STBM Website STBM (www.stbm-‐indonesia.org) merupakan antar muka utama yang juga digunakan sebagai alat bantu dalam melakukan monitoring kegiatan STBM. Penggunaan domain ini merupakan upaya strategis dalam melakukan penyebaran informasi, advokasi, pemantauan dan evaluasi serta sebagai media pembelajaran STBM. Sistem yang dikembangkan menyatu dalam website STBM dan sudah dipersiapkan untuk dapat ber-‐intergrasi dengan data dari program lainnya dengan menginduk pada kode wilayah yang dikeluarkan oleh lembaga resmi seperti Badan Pusat Statistik (BPS).

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Petunjuk Penggunaan Sistem Monitoring STBM Halaman : 16

2.2.2 Cara kerja sistem monitoring berbais web dan SMS Selain dari fitur data dan informasi yang dapat diakses secara umum, sistem ini juga merupakan bagian dari Sistem Monitoring dan Evaluasi STBM, sehingga beberapa modul perlu diatur tata cara tersendiri dalam mengoperasikannya sesuai dengan standar operasional sistem Monitoring dan Evaluasi STBM. Terdapat 2 sub-‐sistem yang dikembangkan, yaitu:

• System berbasis website dan, • Update data berbasis pesan teks/Short Message Service (SMS).

kedua sub-‐sistem ini hanya memiliki satu database saja, ada proses sinkronisasi yang dilakukan oleh system secara otomatis. sub-‐sistem website akan melakukan relasi antara data sanitarian dengan data baseline/kemajuan dengan menggunakan kode BPS sebagai titik ikat, sedangkan sistem SMS akan melakukan relasi antara data sanitarian yang sudah dilengkapi nomor handphone dengan data wilayah (kode BPS) sebagai titik ikat, sehingga kedua model tersebut akan selalu terintegrasi. Sistem ini bekerja secara realtime, karena dapat langsung dilakukan bersamaan saat petugas kesehatan lingkungan di tingkat kecamatan melakukan pemantauan ke desa/kelurahan sasaran STBM. Petugas mengirimkan data hasil pantauan-‐nya melalui SMS, yang kemudian data tersebut akan diolah oleh SMS gateway server dan dilakukan proses verifikasi data oleh system secara otomatis (melalui mekanisme autorespon). Data yang sudah terverifikasi di SMS Gateway server akan dikirim ke webserver untuk dapat disajikan. Petugas pemantauan yang ada di dinas kesehatan kabupaten dapat memantau langsung perkembangan data tersebut melalui website STBM melalui akun yang sudah disiapkan oleh sekretariat STBM Nasional.

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Petunjuk Penggunaan Sistem Monitoring dan Evaluasi STBM Halaman : 23

o Data Petugas Monitoring (N1) o Verifikasi ODF (LB-‐2) o Verifikasi STBM (LB-‐5) o Fasilitator Aktif – Peningkatan Demand o Penyedia Layanan Sanitasi

§ Outcome o Baseline data o Kemajuan (LB-‐1)

§ Data Pendukung o Kecamatan o Kelurahan

• Pemantauan § Alat Bantu Monitoring

o 100 pengirim SMS terakhir o Log Data SMS o Data Sanitarian belum update data via SMS o Alat Bantu Monitoring o Regulasi

§ Kinerja o Keaktifan Penggunaan Instrumen Monev o Statistik SMS dan WEB o Laporan Kemajuan Akses (6 bulanan) o Profil STBM o Laporan Kinerja (Benchmarking)

§ Promosi o Analisis Media Promosi o Gantt Chat Promosi

§ Data Pelaku STBM • Setting

§ Akun § Manual § Format Perubahan Wilayah

• Logout

Beberapa menu secara sistem akan saling berhubungan, sehingga keberfungsian beberapa menu tertentu akan sangat tergantung pada menu yang sudah diaktifkan sebelumnya. petunjuk ini akan mengulas secara hirarki bagaimana pengoperasian masing-‐masing menu.

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Tabel 2. Data log tabel SMS Gateway / log Data Verifikasi ke pengirim No Autorespon Keterangan Apa yang harus dilakukan


No Autorespon Keterangan Apa yang harus dilakukan

1

Nomor anda belum ter-‐registrasi, silahkan hubungi Kantor Dinas Kesehatan Kabupaten

Nomor HP belum ada dalam database Petugas Monitoring di Kabupaten.

Untuk mengirim SMS perlu mendaftar terlebih dahulu melalui Dinas Kesehatan Kabupaten

2

Nomor anda tidak terdaftar pada Desa ini. Silahkan hubungi Kantor Dinas Kesehatan Kabupaten. (untuk desa ?? ;isi SMS anda 12N,3,2,04/12/11,300B)

Nomor HP sudah terdaftar, namun belum memiliki SMS ID/kelurahan tersebut belum didefinisikan sebagai area kerja petugas monitoring. Seperti pada contoh kode desa 12 tidak terdaftar dalam wilayah tugas anda dalam database.

Silahkan hubungi Dinas Kesehatan Kabupaten untuk melakukan registerasi wilayah monioring anda, dan minta dicetakkan laporan WM-‐1 sebagai panduan anda dalam mengirim SMS.

3

Error : Penulisan progress laporan harus berupa angka !, silahkan ulangi. (untuk desa Karang pawulang tiga ;isi SMS anda 15P,3000,3000,S5,3000)

Pada saat pengiriman SMS Progress, isi data dalam SMS tidak berupa angka. Seperti pada contoh autorespon anda salam dalam penulisan Jumlah sharing dengan S5-‐-‐> harusnya 55

Silahkan kirim ulang SMS anda, dan teliti terlebih dahulu untuk jenis karakter harus berupa angka.

4

Data komunitas sudah ada. (untuk desa Karang pawulang tiga ;isi SMS anda 12N,3,2,04/12/11,300B)

Pada saat pengirian SMS baru (kode N), Desa tersebut sudah pernah diisi sebelumnya/ data sudah ada. Seperti pada contoh untuk data desa Karang Pawulang tiga dengan kode 12 sudah ada sebelumnya.

Karena data tersebut sudah pernah diisi (Kode N), anda perlu mengirim data baseline (kode B), an dilanjutkan dengan data kamajuan/progress (Kode P)

5

Error : Jml sd, dusun dan kk harus berupa angka !, silahkan check kembali (untuk desa Karang pawulang tiga ;isi SMS anda 12N,3,2,04/12/11,300B)

Pada saat pengiriman SMS baru (kode N), isi data dalam SMS tidak berupa angka. Seperti pada contoh autorespon anda salam dalam penulisan Total KK dengan 300B-‐-‐> harusnya 3008

Silahkan kirim ulang SMS anda, dan teliti terlebih dahulu untuk jenis karakter harus berupa angka.

6

Data Komunitas belum ada !!. (untuk desa ?? ;isi SMS anda 8B,200,25,25,100)

Pada saat pengiriman SMS Baseline (kode B) atau pengiriman SMS Progress (Kode P), namun data desa tersebut (Kode N) belum ada. Seperti pada contoh SMS ID 8B belum ditemukan nama desanya dalam database system.

Anda harus mengisi terlebih dahulu data Desa baru (Kode N)

7

Total Progress tidak sama dengan total KK, silahkan cek kembali data anda !.(untuk desa Karang pawulang tiga ;isi SMS anda 6P,200,25,25,100)

Pada saat pengiriman SMS Progress (kode P), penjumlahan total JSP+JSSP+sharing+OD tidak sama dengan Total KK, Total Baseline harus sama dengan Total KK. Seperti dalam contoh jika dijumlahkan isi dari Progress yang dikirim adalah 350KK, nilai ini ternyata tidak sama dengan total KK saat anda mengirimkan SMS baru (Kode N)

Silahkan kirim kembali data progress anda, dan teliti kembali total progress harus sama dengan total KK, jika anda menganggap data progress anda saat ini sudah benar, anda perlu melakukan update KK anda dengan cara mengulang pengiriman data baru (Kode N), dengan mengganti Kode N menjadi NU. contoh : 5NU,2,4,10/12/11,356.

8

Data baseline masih kosong, silahkan isi data baseline terlebih dahulu. (untuk desa Karang pawulang tiga ;isi SMS anda 6P,200,25,25,100)

Pada saat pengiriman SMS Progress (Kode P), sistem tidak menemukan data baseline daru Desa yang dimaksud, Anda harus mengirim data Baseline terlebih dahulu. Seperti dalam contoh pada saat sistem akan melakukan update progress, ternyata sistem tidak menemukan data baseline untuk desa dengan kode 6 (Karang

Anda harus mengirim data Baselin terlebih dahulu (Kode P) sebelum mengirimkan data Progress.


No Autorespon Keterangan Apa yang harus dilakukan Pawu;lang tiga).

9

Data JSP yang baru anda kirim lebih kecil jika dibandingkan data sebelumny. (untuk desa Karang pawulang tiga ;isi SMS anda 6P,200,25,25,100)

Pada saat pengiriman data Progress (Kode P), jumlah JSP ayng dikirim saat ini lebih kecil dari JSP yang dikirim pada periode sebelumnya. Seperti dalam contoh pada saat sistem melakukan update data JSP (200), istem menemukan bahwa data Progress yang dikirim sebelumnya lebih besar dari 200

Jika anda merasa data yang anda kirim saat ini adalah benar, anda perlu mengirim kembali SMS tersebut dengan mengubah kode P menjadi PU (Contoh :nPU,JSP,JSSP,sharing,OD)

10

Data OD yang baru anda kirim lebih besar jika dibandingkan data sebelumny. (untuk desa Karang pawulang tiga ;isi SMS anda 6P,200,25,25,100)

Pada saat pengiriman data Progress (Kode P), jumlah OD (data KK yang BABS) yang dikirim saat ini lebih besar (bertambah) dari jumlah KK yang OD pada periode sebelumnya. Seperti dalam contoh pada saat sistem melakukan update data OD (100), namun sistem menemukan bahwa data Progress yang dikirim sebelumnya lebih kecil dari 100

Jika anda merasa data yang anda kirim saat ini adalah benar, anda perlu mengirim kembali SMS tersebut dengan mengubah kode P menjadi PU (Contoh :nPU,JSP,JSSP,sharing,OD)

11

Terimkasih atas kiriman datanya. Data anda telah terupdate pada www.stbm-‐indonesia.org. (untuk desa Karang pawulang tiga)

Pengiriman data anda sukses dilakukan untuk kelurahan yang dimaksud dan sudah terupdate dalam database di website STBM.

12

Total KK anda masih kosong atau 0, silahkan isi terlebih dahulu Total KK di desa Karang Pawulang Tiga.

Pada saat pengiriman data Baseline (Kode B) atau Progress (Kode P) sistem tidak menemukan Total KK pada desa tersebut yang seharusnya terisi pada saat pengiriman data baru (Kode N). Seperti dalam contoh bahwa Total KK di desa Karang Pawulang Tiga belum diisi atau masih 0.

Silahkan isi kembali data Total KK didesa tersebut dengan mengirimkan kembali data baru dengan mengubah Kode N menjadi NU. Contoh : 7NU,2,4,250 (250 adalah Jumlah KK, yang sebelumnya belum diisi).

13 Kode tidak dikenal Penulisan format tidak sesuai

14

Terima kasih atas kiriman datanya. Kesempatan anda untuk mengkoreksi data baseline adalah 30 hari dari sekarang, Silahkan lengkapi juga data progres, agar muncul pada www.stbm-‐indonesia.org/monev (untuk desa Karang pawulang tiga)

Pengiriman data Baseline anda sukses dilakukan untuk kelurahan yang dimaksud dan sudah terupdate dalam database di website STBM.

Silahkan teliti kembali data Baseline anda dengan seksama, sesuaikan dengan kondisi lapangan. Kesempatan anda untuk mengubah/mengkoreksi data baseline adalah selama 30 hari dari sekarang, lebih dari itu akan dikucii oleh system

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Meskipun fungsi autorespon akan menyampaikan cukup detail, namun pada grafik ini sudah dikategorikan dalam 8 kelompok saja.

3.4.2.2.3 Status Data Web Menu pada tab ini akan menampilkan grafik bagaimana status/kondisi data yang ditampilkan dalam website STBM, secara fisik status ini akan terlihat juga dalam website dengan penandaan warna merah pada table data (konsistensi).

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4.1 Lembar kerja manual

Identifikasi Komunitas(N) Data baseline(B) Data kemajuan(P)

ID SMS Nama Desa Jumlah SD

Jumlah Dusun

Tanggal Picu

Jumlah KK

JSP JSSP Sharing OD JSP JSSP Sharing OD

3 KENEP 0 5 12/2/2010 525 350 110 40 25 360 110 40 15

7 BULU 2 7 20/7/2009 250 100 100 40 10 150 50 45 5

14 MARGOMULYO 1 … ……

Ket : JSP : Jamban sehat permanen JSSP : Jamban sehat semi permanen Sharing : masih menumpang OD : masih buang air besar sembarangan

Berdasarkan lembar kerja diatas SMS akan dikirim dipecah menjadi 3 bagian yakni: Identitas komunitas/desa/kelurahan atau dengan kode (N), baseline data dengan kode (B)/merupakan data akses yang ada saat pemicuan/intervensi STBM belum dilakukan) dan kemajuan dengan kode (P)/merupakan data yang berubah setelah adanya intervensi STBM yang dimonitor secara rutin). Pengiriman N dan B harus dilakukan lebih awal atau dapat juga saat pemicuan baru saja dimulai data tersbut harus sudah mulai diperoleh dan direkam. Apabila kedua data awal tersebut sudah direkam dalam database, maka langkah berikutnya petugas hanya melakukan update data kemajuan saja. Pengisian data identitas dan baseline juga bisa dilakukan langsung di website STBM melalui kontrol panel kabupaten. 4.2 Petunjuk Penulisan Berikut tata cara pengiriman isi SMS melalui Telepon selular baik GSM maupun CDMA (meggunakan pulsa regular) 4.2.1 Pengiriman data baru (Identitas/identifikasi komunitas) [N] Struktur penulisan : ID_SMS+kode N,Jumlah SD,Jumlah Dusun,Tanggal Pemicuan,Jumlah KK

• ID SMS+kode N, Isi kode SMS yang sesuai dengan kode wilayah desa yang akan dikirimkan datanya. ID SMS dapat dilihat pada Tabel WM-‐1 yang dipeoleh melalui website STBM melalui akun kabupaten masing-‐masing (hubungi petugas monitoring kabupaten untuk mendapatkan ID SMS tersebut), isikan dalam bentuk angka diakhiri dengan huruf N, contoh : 3N

• Jumlah SD, Isi Jumlah SD yang ada di wilayah desa yang bersangkutan baik pendidikan umum (SD) maupun pendidikan agama (MI), isikan dalam bentuk angka, contoh : 0 (jika tidak ada)

• Jumlah Dusun, Isi jumlah dusun yang ada didesa dimaksud), isikan dalam bentuk angka, contoh : 5

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panduan penggunaan sistem monitoring dan evaluasi stbm

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