INOONESIA NATIONALAIR CARRIERSASSOCIATtoN

t

Purpose of ERP

2

Untuk mengetahui gambaran nyata, langkah, koordinasi dan prosedur yang harus dikerjakan jika terjadi situasi emergency (kriisis)

Untuk menyiapkan peralatan, prosedur (apapun) yang dibutuhkan jika terjadi situasi emergency (kriisis)

Untuk memperbarui, menyesuaikan atau mengoreksi ERM

Airlines Responsibility

1. Support to Fam ily M em bers;

2. Dispatch a Compan,Y. R p resentative to the A iiport EmergencyOperations Center (AEOC) and Accident Site Command Post;

3. Liaison with The Investigative Authority;

4. Receive the Uninjured Passengers and Crew;

5. Receive the Relat ives of Passengers and p rovideInformation;

6 . A ircraft Wreckage Removal ;

7. Publ ic Releases / M edia Release News;

8. Coordinated release of Passengers Property;

9. Notificat ion of Insurance Underwriters;

10 . .......... .. . .. .. .. . .. .. . .. ... addit ional responsibi lities.

5

Airport Responsibility

Support the passenger, crew and company for :

1. Evacuation as soon as possible;

2. Medical assistance;

3. Transportation to hospital, greeter and meter's;

4. Room availability for Greeter and Meeter, PMA, F/f Public

Releases / Media Release News ;

Holding Area,

5. Aircraft Wrecl<age Removal;

6. Security Assistance;

7. .............................. additionalresponsibilities.

6

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CAN’T TALKABOUT

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CAN TALK ABOUT

Airport

Emergency Operations Centre

(AEOC)

Airport Fire and

Rescue Services

(AFRS)

Disaster Side

AFRS Co.

Command

Post

Police/AVSEC Outer Cordon

Command

Visito

r Media

Liaison

Rendezvous

Point

EmergencyOperations

Centre

1.Hospitals / Ambulance

2.Staging Area / Bus /

Ambulance

3.Survivors Reception Centre /Hotels

4.Temporary Mortuary Area

Air Traffic Control

(ATC)

TRIAGE AREA

Medical personnel monitoring andtagging (100 m upwind)

ACCIDENT

SIDE

2-Way

Communication

Coordinator

Command

Post

Polic

e

Transport

Area

DiplomaticMail PreciousCargoChecked

Baggage Search Area

Aircraft

Service Equipment

Passenger Assembly

Area

ISOLATION AREA

Carry on Luggage

Search Area

Emergency Operations

Centre

Search

Teams

TERMINAL

RECEPTIO

N AREA

Win

d

100

m

100

m

Airport Fire and

Rescue Services

(AFRS)

Coordination Communications

f am i ly/if.r iend

•

Hospital I Crunch Tim e

Station Emergency

Coordinator

(SEC)

Representat ve to

AEOC

......

13

EOC Room - Setting-up

-Field Team M embers-

-Homebase-Team M embers

Emerge ncy IDirector I

Deputy

Emerge ncy

Director

Board

I Library - Emergency Manual - Go Kits I

1 4

EM ERGENC'f CONDmON

1. A·cc id ent j l ncident ;

2. B·omb Threat;3. Sabo,tage ;

4 . Hij ac k ;

5. Any endangerment t o safety

and security

YES

A rp ort Pol'iu e

v .............................................

Hosp t alls :' K .. . . . . ... ... ... .................. ...... ... .

v .............................................v

SAR:

' K

lNFORMATION OF El'l lERGENCY

CON Df f iON

LOCAL NUMBER

A rp orttAuthoiri ty:

' K .. . . . . ... ... ... .................. ...... ... .

1....11- - - - - - ...,9111.mi·t«·.wlllM-------· Ai:rportt F ire Unirt:

v .............................................

0 PERAl l O N S CONllt Ol.

CENlllt E NO ACTI ON REQU IRED

D-5 - DOi- DT

ERP 10 .4 .1STATION

EMERGENCY COORDINMOR

EMERGENCY I

0 PERATIONS CENTRE I

i+ IMMEDIATE RESPONSE TEAM / G0 TEAr.11 ( I R l }

+ AIRLINE IDENTlFICATIO N TEAM ( A l l ) or DISASTER

VICTIM UNIT (DVU)

FAMILY/ FRIENDS REC BPTION CENTRE (F/ F R Q

FAMILY/ FRIENDS HOLDING AREA & PRIVATE

MATCHIN 6 AREA (F/ HA & PMA )

REPRESENTATIVE TO AIRPORT EOC

HOSPITALS & CRUNCH (iif req u ired)

i+ COMPANY POLICY

i + PASSENGERlN FORMATION CENTRE

• ACCIDENTlNVESTIGATION TEAM

• · PRESS RELEASE 1 , 2 , 3 , 4 , 1e tc .

A RL INE IDENTlFICATION TEAM

i+· ENSURE ALL FU NCTIONS RUNNING W a .L

i+· SUAPiORTING UNITlF REQU IR l3D

... ......

ERP 10 .4 .2 ERP 0 .4 .3

Total Deployment for Hub Station

1. Immediate Response Team (IRT)

Crescent)

2. Passenger W elfare Group (PWG)

3. Informat ion Centre (IC)

4. Call Centre (CC)

5 . M edia Relations (M R)

6. Accident Investigation Team (AIT)

7. Ai rlines Ident ification Team (AIT/DVI)

8. Site / Ai rcraft Recovery Team (S/ART)

9. Emergency Operation Centre (EOC)

5 personnel (replaced by 4 volunteers - Red

5 personnel + 24 volunteers [Terminal Centers (9),

Hospitals (12), Crunch Time (3), Red Crescent]

3 personnel + 15 volunteers (PM I / Red Crescent)

2 personnel + 20 (Call centre volunteers)

3 personnel

3 personnel

Ni l + 15 (AIT volunteers)

6 personnel

3 personnel (support team)

30 Personnel + 43 VolunteersTotal

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