C11 assuring the quality of software maintenance components

C19 documentation control

C18 software configuration management

C17 corrective & preventive actions (capa)

Manajemen Resiko - Identifikasi Resiko

C19 documentation control

C14 procedure & work instructions

C12 assuring the quality of external participants contributions

C8 review

C6 Development&Quality plan

C4 the components of the software quality