Summer Internship Project Report
HR POLICIES AND PLACEMENTS
AT
A report submitted toAsian Business School, Noida
as a partial fulfillment of Full timePost Graduate Diploma in Management (PGDM)
(Approved by AICTE, Ministry of HRD)
Submitted to: MS. RUPALI MISRA Asian Business School
Submitted By:JAYATEE MUKHERJEEBATCH: 2012-2014PGDM-2ND TRIMESTER
Page2
ACKNOWLEDGEMENT
This report bears sincere thanks to several people who havemade contribution towards its completion.
I am very thankful to Ms. Rupali Mishra, for providing mewith an environment to complete my project successfully. Iexpress my sincere gratitude to her for invaluable guidanceand blessings and her unwavering support during the entirecourse of this project work.
I am also thankful to my industry guide Ms. Sarupa Sahu,Eastern region placement head CMC LTD Kolkata.
I extend my sincere gratitude and thanks to our Director Dr.Lalitya Vir Srivastava, ABS, Noida.
JAYATEE MUKHERJEE
Page3
STUDENT DECLARATION
I hereby declare that the project conducted at
CMC LTDUnder the guidance of
Ms. Sarupa Sahu
Submitted in partial fulfillment of therequirements for the degree of
POST GRADUATION DIPLOMA IN MANAGEMENTTO
ASIAN BUSINESS SCHOOL,NOIDA
Is my original work and the same has not beensubmitted for the award of any other
degree/diploma/fellowship or other similar titlesor prizes.
Page4
Place: NOIDAJAYATEE MUKHERJEEDate:
TABLE OF CONTENTS
S.No CHAPTER P AGE No.
1 Executive Summary 4
2 Introduction 5
3 Objectives 6
4 Research Methodology 12
5 Literature review 13
6 Data Analysis And Interpretation 33
7 Suggestions & Recommendations 47
Page5
8 Conclusion 48
9 Bibliography 49
10 Annexure 50
EXECUTIVE SUMMARY
Internship at CMC Limited, Kolkata was a great exposure tothe industry. After going through summer training, This wasfirsthand experience of how an industry as well as HRdepartment functions.
INTRODUCTION OF PROJECT
This project is about the HR Policies and Placement in CMCLimited. The HR Policies in an organization helps everyindividual to raise his/her potential in all facets byhelping him to be satisfied and secured about his presentand future.
PROJECT TITLE
The title of the project is “HR Policies and Placement inCMC Limited”. As the name indicates it is the study of theHR Policies prevalent in the organization and the placementstructure in CMC Ltd.
ORGANISATION
Page6
CMC Limited is an Information Technology services,consulting and software company having its Headquartersin New Delhi, India. CMC is part of the TATA Group and is asubsidiary of Tata Consultancy Services. CMC wasincorporated on December 26, 1975, as the 'ComputerMaintenance Corporation Private Limited'. The Government ofIndia held 100 per cent of the equity share capital andowned by government of India. On August 19, 1977, it wasconverted into a public limited company. In October 2001,CMC was privatized by the Government of India in a sale toIndia-based Tata Consultancy Services (TCS), the largestsoftware services company in Asia. It also features on topten companies in India.
INTRODUCTIONThe working forces of CMC all play a significant role in thecontinuous progress of the company. Hence it is essential tokeep them motivated and keep their spirits high. The broadobjective of the study was to provide the working forces ofCMC with some new companies for student placement.
Page7
Therefore in order to have a deep knowledge andunderstanding about what should constitute the placementschemes for the working force; a study was conducted (withthe help of questionnaires) with the help of 100 students inCMC academy Kolkata. “Right person for the right job” thebasic principle in giving placements to the candidates.
Page8
OBJECTIVES OF THE STUDY
. To understand the placement structure in CMC Ltd and to
study about the further aspects of improvement.
To understand what is the advertising techniques whichshould be used by CMC for the promotion of theircourses.
To study about the type of job needed in Corporates inrespect to the CMC courses.
To find out the drawbacks in the development of CMCacademy.
Page9
ABOUT THE TOPIC
HUMAN RESOURCE POLICIESHuman Resource Policies refers to principles and rules ofconduct which “formulate, redefine, break into details anddecide a number of actions” that govern the relationshipwith employees in the attainment of the organizationobjectives.
HR Policies cover the following:1. Policy of hiring people with due respect to factors likereservations, sex, marital status, and the like.2. Policy on terms and conditions of employment-compensationpolicy and methods, hours of work, overtime, promotion,transfer, lay-off and the like.3. Policy with regard medical assistance-sickness benefits,ESI and company medical benefits.4. Policy regarding housing, transport, uniform andallowances.5. Policy regarding training and development-need for,methods of, and frequency of training and development.6. Policy regarding industrial relations, trade-unionrecognition, collective bargaining, grievance procedure,participative management and communication with workers.
FORMULATING POLICIES
Page10
There are five principal sources for determining the contentand meaning of policies:1. Past practice in the organization.2. Prevailing practice in rival companies.3. Attitudes and philosophy of founders of the company asalso its directors and the top management.4. Attitudes and philosophy of middle and lower management.5. The knowledge and experience gained from handlingcountless personnel problems on day to day basis
PLACEMENTS IN CMC
The placement cell provides active assistance to students infinding jobs. Placement assistance is provided to them onsuccessful completion of the programme. The placement cellhas successfully placed many students in top 20 ITorganizations. Apart from technical training in varioussoftware & hands-on project work, CMC LTD helps to get afoothold in the booming IT & ITeS industry. CMC assists itsstudents in finding a job. Here’s how:
Workplace skills TrainingCMC LTD Career course includes 9 months of Workplace skillstraining that develops English & Soft Skills.
InternshipAs part of its Career course, CMC LTD places students withvarious companies. The 1-year work experience gives studentsa chance to be in an office/ workplace & work on the companyreal projects. Students who perform well during theinternship are often offered a full-time job by the companylater on.
Placement WorkshopsCMC LTD conducts workshops on handling job interviews,aptitude tests & Group Discussions. Useful skills likeresume writing, presentation skills & time management arealso developed.
Page11
Job FairsLast year, CMC LTD organized job fairs in Delhi, Mumbai, andKolkata & Kochi. Many firms from IT & ITES fieldsparticipated in these fairs & short-listed 1300 participantsfor various IT job roles.From time to time, CMC LTD conducts such job fairs all overthe country to connect students with companies looking fortalented students.
100% Placement assistanceCMC LTD offers 100% placement assistance to students. In2012, CMC LTD EDUCATION AND TRAINING placed students withmany top companies in India & overseas. Recruit from us Student/ alumni feedback Become a business partner
PLACEMENT CYCLE
WORK PROCESS
CLIENT SEARCH FROM NET
CLIENT CALL
CLIENT MEET
Page12
STRATEGIES APPLIED FOR ACHIEVING THE TASK ASSIGNED
Client SearchFor placement of the students in different companies firstwe search for the different companiesfrom internet from various sites.
Cold CallingCold calling means to approach the clients without takingprior appointments. I have done lots of cold calling. Ivisited different companies and industries. I got a greatexperience as I interacted with different kind of peoples.Even I learned lots of things regarding convincing theclients.
Client VisitI visited different companies and industries to get contactdetails from them and to convince them to place our studentsin their companies. I got to interact with many HR ofdifferent IT companies.
Role PlaysRole play is a kind of play or say drama which is beenpresented in front of a group of peoples and that is even inrural areas where people don’t understand the face to faceinteraction or any another explanation. Role play is donebasically in local language and we are planning to do thesame as our role play is all set to do.
Data CollectionMy third strategy is to collect data as many as possiblefrom different sources. So for this data collection I havevisited different colleges to get the data of retiredpeople. I went to colleges to get the data of the graduatestudents who would the good prospect for our company.
Conducted test
Page13
There were three rounds first was written test, technicalround, group discussion followed by personal interview. Withthe help of my seniors I conducted admission tests of Cjetcandidates.
Conducted group discussion roundsThen after the written test I suggested few group discussiontopics and conducted group discussion rounds and on thebasis of this we were able to analysis the communicationskills of the candidates.
Done survey to take students feedbackI made questionnaire to take feedback from the students forthe betterment of CMC. I went to different classes andinteracted with the students to know about their problemsand suggestions.
CanopyCanopy is the kind of activity in which we do arrange asmall Business Opportunity Presentation. We selectparticular area and in this area we give invitations to thepeople residing in this area and then we arrange thepresentation. We did our canopy in the areas like Parkstreet, Garia, and Konnagar and tried to cover as many areasas possible to promote CMC LTD.
Recruitment Assistance for CompaniesCMC LTD EDUCATION AND TRAINING DEVISION has Placements Teamwhich has helped hundreds of IT companies across the countryfind talented candidates for IT jobs.
Short listing candidatesCMC LTD has a full-fledged Placements Team operating fromoffices across India. The Team is in touch with graduatingstudents at all CMC LTD E&T centres. On receiving
Page14
recruitment request, the Team screens & shortlistscandidates & sends them for tests interviews to the company.
Job fairsFrom time to time, CMC LTD organizes job fairs to connectcompanies with students. Students are interviewed & oftenget spot offers for jobs with these companies.
Campus placementsRecently, Wipro, HCL, India’s largest third-party offshoreBusiness Process Outsourcing service provider, conductedcampus placements at CMC LTD Computer Education.
Workplace skillsApart from IT education, CMC LTD also trained students inEnglish language & communication skills, how to makepresentations, how to work in a team, and other workplaceskills
PLACEMENTS IN 2012-2013
CANDIDATE NAME COMPANYRicha Tiwari TechnosysServicesPrachi Yagnik TechnosysServicesLokesh Arora Meta DesignSolutionsRohit Dagare Capgemini-Pune
Page15
Kanchan Bhangale Capgemini-PuneNikhil Mishra Capgemini-PuneVihang Bhatt LemonTechnologiesRishabh Arora LemonTechnologiesKushal Chitra Capgemini-BangalorePallavi Roy LindeGroup [British Oxygen Company]Avishek Bhaumik CMC LTD [SECRProject]Md. Asif CMC LTD[SECR Project]Kumar Sachhidanand Shastri CMC LTD [SECR Project]Sudipta Sen CMC LTD[SECR Project]Anirban Mukherjee CMC LTD [SECRProject
Page16
RESEARCH METHODOLOGY
1. METHOD OF DATA COLLECTION
I have chosen the questionnaire methods of data collectiondue to limited time in hand. While designing data-collectionprocedure, adequate safeguards against bias andunreliability must be ensured. I have examined the collecteddata for completeness, comprehensibility, consistently andreliability. I have also gathered secondary data which havealready been collected and analyzed. For the present pieceof research the investigator has used the following methods:
Interview Observation Questionnaire
2. SAMPLE SIZE
I have taken 100 as the sample size..4. ABOUT THE QUESTIONNAIRE
In this method a questionnaire is sent to the HR Managerconcerned with a request to check the questions in thequestionnaire. The questionnaire consisted of a number ofquestions printed or typed in a definite order. I havechosen this method of data collection due to low costincurred, it is free from bias of the interviewer andrespondent have adequate time.
Page17
LITERATURE REVIEW
ABOUT THE ORGANISATION
“In a free enterprise, the community is not just anotherstakeholder in the business, but is in fact the verypurpose of its existence. - Jamsetji Tata
CMC Limited is a leading systems engineering and integrationcompany in India, offering application design, development,testing services and asset-based solutions in niche segmentsthrough turnkey projects of national importance. CMC hasalso been expanding its service presence in internationalmarkets offering off-shoring advantages and delivering valuethrough service level-based and project scope-baseddeliveries.
Since its inception on December 26, 1975, CMC has been afrontrunner in providing IT solutions and services. CMC wasthe first ever enterprise in India to set up a countrywide
Page18
data network called INDONET - a computer network providingaccess to major cities in India, way back in 1985.
A subsidiary of Tata Consultancy Services Limited (TCS Ltd),one of the world's leading information technologyconsulting, services and business process outsourcingorganizations, CMC Limited is a part of the US$ 100.09billion Tata Group, India's best known businessconglomerate.
Today, CMC Limited, an ISO 9001:2000, certified and CMMILevel V accredited organization, is positioned as a premierIT solutions provider in the fast growing and competitive ITmarket. We execute large and complex turnkey projects, andhave built, managed and supported our customers' IT systemsacross the value chain infrastructure, applications andbusiness processes.
A few highlights of our business Over 10775 employees spread across India, USA, UK, Europe,
MEA & APAC 3300+ experts in technologies & domain for Application
Development Practice 978 strong skilled force in Embedded Systems 11 Development Centers across India and USA
Experience in setting up large ODCs up to 300+ teamCMC has 18 offices in major Indian cities and over 150service locations. We have a sizable resource pool ofengineers trained in diverse technologies, with vast domainknowledge and varied skill sets.
We conduct significant research into emerging technologiesand competence areas at our state-of-the-art, ISO 9001certified R&D Centre in Hyderabad, India. This gives us anedge in complex, high technology projects.
Page19
CMC over the years has followed a multi-dimensional approachto support its growth and expansion in becoming a globalplayer.
Together with Tata Consultancy Services Limited (TCS Ltd),our strategic partner, we are working to target the globalmarket with additional offerings that leverage our combinedstrengths and enable us to follow common best practices.
CMC's wholly owned subsidiary, CMC Americas Inc, wasacquired in 1991 and formerly called Baton RougeInternational (BRI), before being renamed in 2003. With 9offices in USA and servicing customers across the country,it drives CMC's thrust towards globalization and businessdevelopment in USA.
In addition to the following, CMC Americas Inc alsomaintains offices in Austin, TX; Los Angeles, CA; Sunnyvale,CA; Atlanta, Georgia; Baton Rouge, LA; Novi, MI; Edison, NJ;Reston, VA and Burlington, MA.
CMC Informatics UK is the branch office of CMC Limited inthe United Kingdom and covers the territories of UK, Irelandand Europe. The office is based in the historic city ofGuildford in Surrey, one of richest counties in the UK.
CMC's products for transport, law enforcement, banking andinsurance verticals, and services in embedded technologies,IT Consultancy and Infrastructure Development Management andOutsourcing are offered through this office. The LondonUnderground Limited (LUL), Forth Ports and TRW are a few ofour well known clients.
CMC Dubai is the branch office of CMC in West Asia andserves as a front end for CMC's thrust towardsglobalization, especially in terms of business developmentin the Middle East and Africa.
The Dubai office handles large projects for important
Page20
clients like the National Bank of Bahrain and SyrianRailways. In Africa, the Tanzania Police is also handledfrom this office.
Page22
Board of Directors
S Ramadorai, Chairman
In February 2011, S Ramadorai stepped into public servicewhen the Indian Government appointed him as the Advisor tothe Prime Minister in the National Skill DevelopmentCouncil, in the rank of Cabinet Minister. The Council, whichis headed by the Prime Minister, seeks to develop a strategyfor Skill Development at the National level with a view toaddress the skill deficit.
Ramadorai continues as the Vice - Chairman of TataConsultancy Services Ltd, a company he has been associatedwith, for the past 39 years. He took over as CEO in 1996when the company's revenues were at $ 160 million and hassince then led the company through some of its most excitingphases, including its going public in 2004. In October 2009,he stepped down as CEO, leaving a $ 6 billion global ITservices company to his successor, while he took over themantle of Vice Chairmanship of the company.
Ramanathan Ramanan, Managing Director and Chief ExecutiveOfficer
R. Ramanan is currently the Managing Director and ChiefExecutive Officer of CMC Limited. He was inducted as theDeputy Managing Director and COO of CMC Limited in 16thOctober 2001 and became the Managing Director and CEO of CMCin 2003. Ramanan has been associated with TCS and the TATAgroup since 1981.He is currently the Chairman of CMCAmericas, a wholly owned subsidiary of CMC in USA, and onthe Board of Directors of Tata Business Support ServicesLimited.
S Mahalingam, Director
Page23
Seturaman Mahalingam or “Maha”, as he is better known,started his professional career with Tata ConsultancyServices in 1970. In his 42-year career with TCS, Maha hasbeen involved in myriad aspects of the Company’s operationsand growth, before being appointed as the Chief FinancialOfficer of the Company in February 2003 and as ExecutiveDirector in August 2007.
A chartered accountant by qualification, Maha began hiscareer as an IT consultant and thereafter played a majorrole in marketing TCS services across the globe, developingprocesses and creating large software development centersfor the Company.
Kalpana Morparia, Director
Ms. Kalpana Morparia is Chief Executive Officer of J.P.Morgan, India. Kalpana leads each of the firm's lines ofbusiness -Investment Banking, Asset Management, TreasurySecurities & Services and Principal Investment Management.She also has responsibility for Service Groups operatingin India, including Global Research, Finance, Technology andOperations. Internationally, Kalpana is a member of J.P.Morgan Asia Pacific Executive Committee.
Sudhakar Rao, Director
Sudhakar Rao, 62, is a retired IAS Officer of 1973 batch.Rao holds a Masters Degree in Economics from the DelhiSchool of Economics and a Masters Degree in PublicAdministration from the Kennedy School of Government,Harvard University. He held several key positions in theState Government of Karnataka as Chairman & ManagingDirector of the Karnataka Urban Infrastructure Developmentand Finance Corporation (KUIDFC), Principal Secretary-Finance; Principal Secretary- Home; Principal Secretary tothe Chief Minister of Karnataka; Chief Secretary of
Page24
Karnataka etc. He also served the Union Government asDirector in Prime Minister's Office, Jt. Secretary in theMinistry of Power; Minister(Economics) in the Embassy ofIndia in Washington etc. He also served as a Member of thePublic Enterprises Selection Board for a year.
M S Ananth, Director
Dr. Ananth with research interests in MolecularThermodynamics and Mathematical Modeling is currently aVisiting Professor in the Chemical Engineering department inIISc, Bangalore. Dr. Ananth graduated from the AC College ofTechnology with a gold medal in Chemical Engineering andfurther obtained his Ph. D degree in Chemical Engineering inthe area of Molecular Thermodynamics from the University ofFlorida, USA in 1972.
He has held several key positions in academia; he joined IITMadras as a faculty in the Department of ChemicalEngineering in 1972, served as Dean Academic Courses (1995-2001), Dean Academic Research (1997-98) and Director fromDec 2001 to July 2011.
Ashok Sinha, Director
Mr. Ashok Sinha has a wealth of experience, competencies andexpertise, from his leadership journey as the Chairman andManaging Director of Bharat Petroleum Corporation Limited(BPCL), an organization that is listed as a Fortune 500company. He spent 33 years in BPCL, where he served on theBoard of BPCL for 15 years – first as Director (Finance) for10 years from 1995 and then as its Chairman and ManagingDirector for 5 years from August 2005.
Page25
Our key clients
Our distinct value proposition and service culture, coupledwith our track record of successful service delivery, haveenabled us to build enduring relationships with ourcustomers. These include dominant players in keyinfrastructure, services and government sectors.
These relationships have earned us annuities, such as postimplementation maintenance and support. They have also givenus ample opportunities to expand our service offerings andacquire in-depth domain knowledge of diverse industries.
Banking & Financial Services Reserve Bank of India Bombay Stock Exchange National Securities Depository Limited (NSDL) National Bank of Bahrain Bahrain Development Bank
Central Depositories of Bangladesh
Insurance The New India Assurance Company ICICI Lombard General Insurance Company Cholamandalam MS General Insurance Company HDFC ERGO General Insurance Company
The New India Assurance Company, Fiji
Page26
Government Dept of Trade & Taxes West Bengal Treasury National Crime Records Bureau
Maharashtra Police Department
Manufacturing Energy Resources & Utilities Sesa Goa IOCL Tata Steel Tata Power
NTPC
Transportation Indian Railways Airports Authority of India Andhra Pradesh Road Transport Corporation Delhi Transport Corporation
London Underground Limited
Shipping Mumbai Port Trust Chennai International Terminal Adani Port Forth Ports Plc, UK Norfolklines BV, Netherlands
Page27
P&O Ports
Hitech & Telecom Tata Teleservices Bharat Sanchar Nigam IBM Daksh Business Process Services Mahanagar Telephone Nigam Miro Technologies
Cadence Technologies
Retail & FMCG ITC PepsiCo Aditya Birla Retail Reliance Retail
Parle Foods
Defence & Space Indian Air Force Ordnance Factory Board, Ministry of Defence Department of Space ISRO DRDO Indian Navy
National Remote Sensing Agency
Page28
Education & Training Mahindra British Telecom ICICI Bank WIPRO SmithKline Beecham Robert Bosche Sema Schubergers IIT Kharagpur Ministry of External Affairs Reserve Bank of India State Bank of India
Calcutta Telecom
Overview
CMC Limited is an end-to-end IT solutions provider withcapabilities straddling the entire information technologyspectrum: IT architecture; hardware; software (includingsystems and application software, development orimplementation, maintenance, and frameworks); networkconsulting; and IT-enabled processing services. A part of the$100.09 billion Tata group, CMC is a subsidiary of TataConsultancy Services Limited (TCS Ltd).
Employee strength
CMC has around 10,775 employees.
Locations
Page29
CMC has 18 offices, 150 service locations worldwide.
Shareholding Pattern
Shareholding pattern as on 31/03/2013
CategoryNo. OfCases
TotalShares
% ToEquity
1
Promoter - TataConsultancy ServicesLimited 1
15489922 51.12
2Foreign InstitutionalInvestors 57
6618714 21.84
3
Indian FinancialInstitutions / InsuranceCompanies 5
2016090 6.65
4 Mutual Funds 263754626 12.39
5
Resident Individuals /Trusts / ClearingMembers / HUF / Bank 25732
1759693 5.82
6 Bodies Corporates 370 449895 1.48
7Non Resident Indians /Foreign Nationals 537 211060 0.70
Total 2672830300000
100.00
Page30
Financial SummaryParticulars as on31.03.2012 Unit Standalone Consolidated
Revenue Rs./lacs 95,533.69 146,934.24
Fixed Assets Rs./lacs 29,074.15 29,152.12
Adjusted Profitafter Taxation
Rs./lacs 14,333.16 15,181.24
Earnings Per Share* Rs. 47.30 50.10
Average return onNet Worth % 22.16 21.29
Net Asset Value PerEquity Share* Rs. 229.84 254.85
Listing InformationStock Exchanges Stock Code
National Stock Exchange (NSE) CMC
Mumbai Stock Exchange (BSE) 517326
Calcutta Stock Exchange (CSE) 10000071
Page31
HISTORY
CMC was incorporated on December 26, 1975, as the 'ComputerMaintenance Corporation Private Limited'. The Government ofIndia held 100 per cent of the equity share capital. OnAugust 19, 1977, it was converted into a public limitedcompany.
In 1978, when IBM wound up its operations in India, CMC tookover the maintenance of IBM installations at over 800locations around India and, subsequently, maintenance ofcomputers supplied by other foreign manufacturers as well.Taking over the activities of IBM in India, including manyof its employees, helped the company to imbibe a service-oriented culture. This is demonstrated by our long-standingcustomer associations and our ability to provide high-quality and reliable service.
In 1980, we perceived the need for total IT system solutionsin India, and acquired a 'solutions' orientation. We alignedour focus with the government's thrust on IT development
Page32
activities. A significant milestone in our transition from ahardware maintenance company to a complete end-to-end ITsolutions provider was 'Project Interact' (InternationalEducation and Research for Applications of ComputerTechnology), a UN project involving design, development andsystems-engineering of real-time, computer-based systemsdedicated to applications in the areas of powerdistribution, railway freight operations management, andmeteorology.
As we evolved along the value chain, CMC forayed intosystems integration, interfacing, installation,commissioning, software development, as well as educationand training, on a national basis. Our R&D facility was setup in 1982, to undertake competency development in nicheareas in the frontiers of technology, to provide us thecutting edge. Today, our R&D facility is housed in ourHyderabad campus, and develops advanced solutions in areassuch as real-time systems, embedded systems and pervasivecomputing.
To reflect our diversified business activities, we renamedourselves 'CMC Limited', and obtained a fresh certificate ofincorporation dated August 27, 1984.
Following a spurt in the global demand for IT services inthe early 1990s, particularly in the United States, wedecided to expand our operations and market our product andservice offerings in these markets. Towards this end, in1991, we acquired Baton Rouge International Inc, USA (it wassubsequently renamed CMC Americas, Inc, in 2003), one of thefirst cross-border acquisitions by an Indian IT firm.
In 1992, the Indian government divested 16.69 per cent ofCMC's equity to the General Insurance Corporation of Indiaand its subsidiaries who, in turn, sold part of their staketo the public in 1996. In 1993, CMC's shares were listed onthe Hyderabad Stock Exchange and the Bombay Stock Exchange(BSE).
Page33
To service and develop our clientele in the UK and Europe,we opened a branch office in London, in 2000. The next year,the government divested 51 per cent of CMC's equity to TataSons Ltd, through a strategic sale, and CMC became a part ofthe Tata group.
In line with our strategy of offering our products andservices globally, in 2003, we opened a branch office inDubai to tap the hitherto unexplored markets of West Asiaand Africa.
In 2004, the government divested its remaining 26.5 per centstake in CMC to the public.
INFRASTRUCTUREOver the years, CMC Limited has invested substantially inbuilding a world-class infrastructure. This has enabled usto provide our clients with state-of-the-art products andsolutions for a variety of needs.The exposure that our employees have had to real-lifebusiness and infrastructure issues and their interactionwith managers in various sectors, has helped CMC develop itsknowledge network and pave the way to rapid growth.
Infrastructure facilities
Page34
In-house systems that include HP, Sun, IBM, NCR andDigital Unix minis and super-minis, as well as powerfulIntel-based workstations.
Software Technology Park and development centre atHyderabad, Mumbai, Kolkata and Chennai with dedicateddata communication links, email, internet access andvideo conferencing facilities.
18 offices in major Indian cities and over 150 servicelocations, including a sophisticated R&D centre atHyderabad, a branch office in Dubai and CMCInformatics, a trading branch office in the UK.
CMC Americas Inc, a subsidiary of CMC in the US, hasoffices in Austin (Texas), Sunnyvale and Los Angeles(California), Atlanta (Georgia), Baton Rouge( Louisiana), Novi (Michigan), Edison (New Jersey),Reston ( Virginia) and Burlington (Massachusetts).
CMC operates through five strategic business units(SBUs):
o Infrastructure Solutions & Integration Serviceso Software Solutions & Integration Serviceso Embedded & Real Time Solutions & Engineering
Serviceso Digitization & Workflow Solutions & Integration
Serviceso Education & Training Solutions & Services
Over 160 E&T franchisees are operating across thecountry.
Key development centres
Facilities Area
MumbaiCMC House, Bandra-Kurla Complex 45,000 sq ft
HyderabadCMC Centre, Gachibowli 206,000 sq ft
Page35
KolkataCMC House, Camac Street 27,000 sq ft
New DelhiCMC Northern Region Development Centre, Janak Puri 38,000 sq ft
Page36
Awards and Recognitions
• CMC wins Golden Peacock Business Excellence Award• CMC Awarded Certificate of Recognition for Excellencein Corporate Governance by ICSI
• CMC Recognized on World CSR Day
• CMC wins the Best of Breed HR Practices Award 2012
• Intelligent Transport System (ITS) designed andimplemented by CMC for KSRTC in Mysore, Karnataka, wins theCSI award for Excellence in IT – 2012
• CMC wins the Best Business Process Excellence Programaward at the Global Awards for Excellence in QualityManagement and Leadership 2012
• CMC adjudged winner of 'Special Commendation' for theGolden Peacock Innovation Management Award 2012
• Intelligent Transport System designed by CMC forKarnataka State Road Transport Corporation wins eWorld 2012Award for Best ICT enabled Urban Governance Initiative ofthe Year
• Fuel Pilferage Prevention System designed by CMC forIndian Oil Corporation Ltd wins eWorld 2012 Award for Bestuse of ICT for Public Sector Units
• CMC's Generation Control Room Project for Mahagencobags the eMaharashtra Award 2012
• CMC's Nita Sarang wins Women at Work Leadership award2012
• CMC Wins Golden Peacock HR Excellence Award 2012
Page37
• CMC Wins the Golden Peacock Innovative Product /Service Award – 2011
• CMC conferred with Certificate of Recognition by ICSIfor excellence in Corporate Governance 2011
CMC EDUCATION AND TRAINING DEVISION
Indian Technical and Economic Cooperation (ITEC) werelaunched by a decision of the Indian Cabinet on September15, 1964. This is a bilateral programme of assistance, andalong with its corollary programme SCAAP, covers 156countries in Asia, Africa, East Europe, Central & LatinAmerica, Pacific and Small Island, which are invited toshare in the Indian Development experience acquired over sixdecades post independence.
CMC's Association with ITEC/SCAAP
CMC's association with the ITEC/SCAAP Plans of the Ministryof External Affairs, Government of India dates back to 1989,when CMC was the first company to provide training in IT toforeign participants under these plans. Since then, CMC hastrained more than 4500 people from over participating 100countries.
Education at CMC
CMC is a Tata Enterprise and a subsidiary of TCS (TataConsultancy Services) has been at the forefront of the ITrevolution with experience of designing and executing ITSolutions for massive, complex global projects across thevalue chain.
Page38
One of the pioneering companies to offer IT education for awide spectrum of people, CMC took the lead in Education &Training in India in the year 1978. Today, CMC has trainingcentres in 6 cities, viz. New Delhi, Mumbai, Bangalore,Chennai, Kolkata and Hyderabad.
CMC's training capabilities are well respected andrecognized by employers across the country. The excellenceof its training programmes has been acknowledged byparticipants from the Commonwealth Secretariat, variousUnited Nations Agencies, the World Bank, Ministry ofFinance, Members of Parliament, Department of Statistics,Nuclear Power Corporation (NPC), Bureau of Police Research &Development and a number of other organisations.
CMC Academy, Education and Training arm of CMC, leveragesits vast domain experience and focuses on providing advancedskills for employment in IT, Finance and Accounts, Design &Creative, Office Management and several other areas.
The programs are specifically designed for Graduates fromtechnical and general streams, students pursuing graduation,successful 10+2 students and 10th pass students for not onlygetting them Job Ready but building a foundation for astrong career.
CMC flagship program provides assured work experience andall career programs offer assured placement assistancethrough an extensive network of industry alliances.
COURSES OFFERED IN CMC
CMC JET is a job enabled programme which gives you workexperience on real
Page39
IT projects and helps you to become an experiencedprofessional from just a fresher.Stream: CS - IT Infrastructure & Networking Services
Duration: 3 MonthsPrerequisite: BE/MCA/MSc/BSc/DiplomaStream description: 3 Months of training followed by 9months of paid Job experience in CMC or outside.Stream outline:
Basic Electrical & Electronics PC Hardware Maintenance Installing & Configuring Windows 7 Administration of Cisco Networking Devices Windows Server 2008 Server Administration Configuring Windows Server 2008 Active Directory Configuring Windows Server 2008 Network Infrastructure Understanding Basics of IT Service Management Red Hat Linux System Administration Installing, Configuring & Configuring Exchange Server
2010 Storage Fundamentals Soft Skills / Life Skills
Stream: SI - Software Integration
Duration: 3 MonthsPrerequisite: BE/BScIT/MCA/BCAStream description: 3 Months of training followed by 9months of paid project experience in CMC or outside.Stream outline:
Programming Concepts and C programming OOPs with C++ & Data Structure RDBMS, SQL and PLSQL (Oracle 10G) HTML, JavaScript, XML Java Programming Java EE and Spring with Hibernate, Struts OR C# or VB programming
Page40
A programme that aims to empower students for a great joband a bright career in IT.
Semester 1: Software Engineering - CMC Certified ProgrammerDuration: 150 HoursPrerequisite: Passed 12th doing GraduationDescription: Computer Fundamentals, Software Concepts andEssentials (Programming Fundamentals, Object OrientedProgramming & Database Fundamentals)Course outline:
IT Fundamentals Programming Fundamentals using 'C' OOP using Java Java Script RDBMS Fundamentals
Semester 2: Software Engineering - CMC Certified .NETProgrammerDiploma in .NET Applications on completing Sem 1 & Sem 2Duration: 150 HoursPrerequisite: Sem 1 Grad/BCA/BscITDescription: Software Development using .NET - DevelopingWindows & Web Applications using C# and ASP.NETCourse outline:
'Programming in C# ASP.NET Crystal Reports
Semester 3: Software Engineering - CMC Certified EnterpriseApplications SpecialistDuration: 150 HoursPrerequisite: Sem 2 Grad/BCA/BscIT
Page41
CMC TECH programme aims to provide essential skills thatempower you for a bright career as a Hardware & NetworkingEngineerSemester 1: Hardware & Network EngineeringDuration: 150 HoursPrerequisite: Passed 10th
Description: Computer Hardware Engineering - PC Maintenance& UpgradeCourse outline:
Basic Electricity & Electronics Computer Fundamentals Operating Systems PC Architecture & Maintenance
Semester 2: Hardware & Network EngineeringDuration: 150 HoursPrerequisite: Semester 1 of TECH/Hardware MaintenanceDescription: Network Administration - Windows TechnologiesCourse outline:
Networking Fundamentals Windows Workstation Administration Windows Server Administration Windows Network Services Windows Active Directory Services
Semester 3: Hardware & Network EngineeringDuration: 150 HoursPrerequisite: Sem 2 of TECH/Hardware Maintenance & NetworkAdministrationDescription: Network Engineering - Linux Administration &Cisco Devices
Page42
Course outline: Linux Operating System Linux Shell Scripts Linux Networking Services Cisco Devices Configuration and Management
CMC PRO – programme aims to provide YOU the right type oftraining which is required to convert you from a programmerto software professional.Course: Programming in 'C'Duration: 36 HoursCourse outline:
Programming Fundamentals Basic Input, Output Operators, Expressions & Flow Control Functions, Pointers & Arrays Files, Structures
CMC EDGE – Essential Diploma for Graduate Engineers is theonly course which provides employable skill and makesfreshers industry ready
Page43
Course: Software EngineeringDuration: 360 HoursPrerequisite: BE/BScIT/MCADescription: IT Knowledge & Skills (ProgrammingFundamentals, Object Oriented Programming, Databases),ELECTIVE - .NET OR JAVA, Industry Orientation (SoftwareEngineering, Project, Soft Skills)Course outline:
Programming in 'C' & Data Structures OOP with C++ RDBMS ELECTIVE: 1).NET 2) JAVA Software Engineering
INFRASTRUCTURE IN CMC EDUCATION AND TRAININGDEVISION
Page44
DATA ANALYSIS AND INTERPRETATION
COMPANIES WHICH WERE APPROACHED FOR PLACEMENT OFTHE STUDENTS
1) TOTAL NO. OF COMPANIES CONTACTEDNEW CLIENTS EXISTING CLIENTS COMPANIES NOT
HIRING48 15 41
Page45
46%
14%
39%
TOTAL NO. OF COMPANIES CONTACTED
NEW CLIENTS EXISTING CLIENTS
INTERPRETION: THERE ARE 48 COMPANIES WHICH ARE NEW CLIENTS FOR CMC.15 ARE THE EXISTING CLIENTS.41 ARE THE COMPANIES WHICH ARE NOT HIRING CMC CANDIDATES.AND THESE COMPANIES ARE FOLLOWED UP ON REGULLAR BASIS.TOTAL 104 WERE CONTACTED FOR STUDENTS PLACEMENT.
2) NO. OF OPENINGS GENERATEDNEW CLIENTS EXISTING
CLIENTS98 22
Page46
82%
18%
NO. OF OPENINGS GENERATED NEW CLIENTS
INTERPRETATION: OUT OF 120 CLIENTS IN WHICH 98 ARE NEWCLIENTS AND 22 ARE EXISTING CLIENTS. NEW PLACEMENT OPENINGSWERE GENERATED.
Page47
3) NO. OF OPENINGS CLOSEDNEW CLIENTS EXISTING
CLIENTS10 19
34%
66%
NO. OF OPENINGS CLOSEDNEW CLIENTS EXISTING CLIENTS
All the above data collection through primary source
INTERPRETATION: OPPENINGS FOR NEW PLACEMNTS WERE CLOSEDFOR 10 NEW CLIENTS AND 19 EXISTING CLIENTS.
Page48
4) TOTAL NO. OF COMPANIES WHERE CANDIDATES WERESENT FOR INTERVIEW BUT NOT SELECTED
NEW CLIENTS EXISTING CLIENTS4 1
80%20%
TOTAL NO. OF COMPANIES WHERE CANDIDATES WERE SENT FOR INTERVIEW BUT
NOT SELECTED NEW CLIENTS EXISTING CLIENTS
INTERPRETATION: TOTAL NO. OF COMPANIES WHERE STUDENTSWERE SENT BUT NOT SELECTED WERE 5. OUT OF WHICH 4 WERE NEWCLIENTS AND 1 WAS EXISTING CLIENT COMPANY.
Page49
5) TOTAL NUMBER OF STUDENTS WHO GOT SELECTED.NO OF DRIVES NO. OF STUDENTS
PARTICIPATEDNO. OF STUDENTSSELECTED
22 155 29
11%
75%
14%
NO OF DRIVESNO. OF STUDENTS PARTICIPATEDNO. OF STUDENTS SELECTED
INTERPRETATION: 155 STUDENTS PARTICIPATED OUT OF WHICHONLY 29 GOT SELECTED IN 22 DRIVES.
Page51
6) COURSES WHICH HAVE MORE DEMAND IN CORPORATES.
45
26
23
917
COURSES
PHPMySQLAdvance JAVA.NETC#
INTERPRETATION: OUT OF 120 COMPANIES 45 HAVE REQUIREMENT FOR PHPDEVELOPERS .26 HAVE REQUIREMENT FOR MySQL.23 COMPANIES GAVE REQUIREMENT FOR CANDIDATES IN ADVANCEJAVA.17 COMPANIES REQUIRED C# CANDIDATES.3 HAD REQUIREMENT FOR .NET.
Page52
ANALISYS DONE ON THE BASIS OF DATA COLLECTED FROMSTUDENTS IN CMC ACADEMY
1.SOURCES FROM WHERE THE STUDENTS GOT TO KNOW ABOUTCMC ACADEMY?
9 13
2045
5 5 3
SOURCE OF INFORMATION
FRIENDLEAFLETPOSTERINTERNETTELECALLREFERALOTHER
INTERPRETATION: Out of 100 students- 45 came to know about CMC through internet. 20 students came to know from posters. 13 via leaflet. 9 through friend. 5 students came to know about CMC by telecalling
Page54
2.RATING OF CMC ON A SCALE OF 1-5.
1 2 3 4 50510152025303540
RATING
RATING
INTERPRETATION: MEAN RATING HAS BEEN TAKEN TO TAKE OUTTHE AVERAGE. 1 IS FOR VERY POOR AND 5 IS EXCILLENT.
SUMMATION OF RATING GIVEN BYSTUDENTS* RATESMEAN = TOTAL NO. OF SAMPLE SIZE
= 4+24+39+124+2
100
= 3.91 AVERAGE OF STUDENTS
Page55
3.SATISFACTION OF THE STUDENTS IN THE TRAININGIMPARTED TO THEM.
82
18
SATISFACTION OF STUDENTS
YESNO
INTERPRETATION: OUT OF 100 STUDENTS 82 ARE SATISFIED WITHTHE TRAINING IMPARTED TO THEM. 18 WERE NOT SATISFIED WITHTHE TRAINING.
Page56
4.ARE THE STUDENTS SATISFIED WITH THE PLACEMNTOPPORTUNITIES PROVIDED TO THEM?
67
33
PLACEMENT OPPORTUNITIES
YESNO
INTERPRETATION: 67 STUDENTS ARE SATISFIED WITH THEPLACEMENT OPPORTUNITIES PROVIDED TO THEM. WEREAS 33 STUDENTSWERE NOT SATISFIED WITH PLACEMENT OPPORTUNITIES PROVIDED TOTHEM.
Page57
5.ARE THE PROBLEMS OF THE STUDENTS ARE ATTENDED?
56
44
PROBLEMS ATTENDED
YESNO
INTERPRETATION: 56 STUDENTS SAID THAT THEIR PROBLEMS WERENOT ATTENDED BY THE FACULTY MEMBERS. 44 STUDENTS SAID THATTHERE QUERIES WERE RESOLVED BY THE FACULTY AND STAFFMEMBERS.
Page58
6.ARE THE PROGRAMME TRAINERS GOODCOMMUNICATORS ?
78
22
TRAINERS
YESNO
INTERPRETATION: 22 STUDENTS OUT OF 100 FEEL THAT THEFACULTY TRAINERS ARE NOT ABLE TO COMMUNICATE THEM PROPERLY.WEREAS 78 STUDENTS WERE SATISFIED WITH THE TRAINERS.
Page59
7.HOW MANY STUDENTS WANTED TO REFER CMC TO THEIRFRIENDS AND FAMILY MEMBERS?
42
58
REFERENCE
YESNO
INTERPRETATION: OUT OF 100 STUDENTS IN THE ACADEMY 58 OFTHEM WATED TO GIVE CMC REFFERENCE TO THEIR FRIENDS, FAMILYMEMBERS AND OTHERS WEREAS 42 DID NOT GAVE ANY REFERAL.
Page60
8.TWO SUGGESTIONS GIVEN BY THE STUDENTS FORIMPROVEMENT.
WASHROOMS CANTEEN LIBRARY0102030405060708090100
SUGGESTION
SUGGESTION
INTERPRETATION: AS THERE WERE TWO SUGGESTIONS GIVEN BY100 STUDENTS SO THE TOTAL DATA IS OUT OF 200. IN WHICH 98WANTED CANTEEN FACILITIES. 77 WANTED A BETTER LIBRARY AND 25WANTED MORE CLEANINESS IN WASHROOMS.
Page62
SUGGESTIONS &RECOMMENDATIONS
1) For generating good quality of students proper entrancetest should be conducted. 2.) Students who secure good marks should be givenscholarship.
3.) 45% of the students came to know about CMC from net so;the promotion must be mainly focused on internet.
4.) Students rating on an average were 3.91 which meanthere is a further scope of improvement.
5) Placement cell should often conduct mock test andinterviews for the practice of the students.
6) 44% of student’s problems are not attended so, thereshould be improvement inb the staffs and faculty.
7.) Students reference is one of the major source forgetting more. There should be few techniques used whilecounseling to take out reference from the students.
8.) Library and canteen facilities should be improved.
9) Out of all the courses PHP, MySQL and advance JAVA havehigh scope in the corporates so company should mainly focuson these two courses.
Page63
CONCLUSION At this moment, I have reached the end ofthis research on placement and policies in CMC Ltd. Now Ihave an idea of how placement department in HR works. Andhow candidates are placed. I have also learned themethodology by which client companies are contacted forplacing the students. By research I also came to know thatthe IT courses in CMC have high market demand in Corporates.Students are placed on daily basis. Now I am having a clearideology of approaching different companies for placementand the entire procedure of the placement departments. Ihave a deeper understanding of its logical design.
As a whole, it’s hoped that this paper work has introducedbenefits in the placement procedure. May this research helpsin understanding students mind set in further development inthe promotion and advertising of the company.
Page64
BIBLIOGRAPHY
Books: K. Aswathappa, Human Resource Management, New
Delhi, Tata McGraw Hill, 2010,
Journals & Articles:
1. Articles by T.V Rao Learning Systems.2. Policies of CMC Ltd.3. Documents of CMC Ltd.
Websites:
www.cmcltd.comwww.ask.comwww.wikipedia.com
Page66
ANNEXURE
1) NAME OF THE CANDIDATE:2) COLLEGE NAME:3) PROGRAMME ENROLLED :4) YEAR:5) SOURCE OF INFORMATION:
FriendLeaflet
PosterInternet
TelecallReferral
Other
6) HOW MUCH WOULD YOU RATE CMC LTD ON A SCALE OF 1-5?
7) ARE YOU SATISFIED WITH THE TRAINING IMPARTED TO YOU?
YES NO
8) ARE YOU SATISFIED WITH THE PLACEMENTS OPPORTUNITIES?
YES NO
9) ARE YOUR QUERIES OR PROBLEMS ATTENDED? YES NO
Top Related