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IN COMPANY TRAINING REPORT
ON
“B2B MARKETING AND DEVELOPING MARKETING
STRATEGIES FOR AIRFIL SOLUTIONS PVT.LTD”
AIRFIL SOLUTIONS PVT.LTD
SUBMITTED IN THE PARTIAL FULFILLMENT OF THE REQUIREMENT OF BACHELOR
OF BUSINESS ADMINISTRATION (BBA)
GURU JAMBHESHWAR UNIVERSITY OF SCIENCE & TECHNOLOGY, HISAR
TRAINING SUPERVISOR SUMBITTED BY
SAHIL GANGWANI
Enrollment No.
SESSION 2009-2012
GURU JAMBHESHWAR UNIVERSITY OF SCIENCE & TECHNOLOGY,
HISAR-125001
STUDENT DECLARATION
This is to certify that the project Report entitled “B2B
Marketing and developing strategies for Airfoil Solutions
Pvt.Ltd “is my original work and this has not been submitted
in part or full to this or any other university/institution
for the award of any degree or diploma.
NAME:
ENROLMENT NO.:
ACKNOWLEDGEMENT
I would like to thank my project guide Mr. Mr. Apporva Garg
always for guiding me through my summer internship and
research project. His encouragement, time and effort are
greatly appreciated.
I would like to thanks Mr. Dinesh Passi for supporting me
during this project and providing me an opportunity to learn
outside the class room. It was a truly wonderful learning
experience.
I would like to dedicate this project to my parents. Without
their help and constant support this project would not have
been possible.
Lastly I would like to thank all the respondents who offered
their opinions and suggestions through the survey that was
conducted by me in Always
SAHIL GANGWANI
CONTENTS Page Number
Chapter 1 - Introduction
1.1. Overview of Industry as a whole - #
1.2. Profile of the Organization - # -
- Origin
- Achievements
- Mission & Vision
-Future Plans
- Products
- Organization Structure
-Competitors
-S.W.O.T
1.3 Conceptual discussion - # -
Chapter 2 - Objective & Methodology
2.1. Objectives of the Study
2.2. Scope of the Study
2.3. Significance of the study - # -
2.4. Research Methodology - # -
2.5. Limitations of the Study
Chapter 3 - Data Analysis & Interpretation
Chapter 4 - Findings
Chapter 5 - Recommendations
Annexure
Bibliography Questionnaire
INTRODUCTION:-
1.1 OVERVIEW OF INDUSTRY AS A WHOLE
Clean room industry is a vast industry serving almost every
other industry present in the market. As now a days it the
mandatory to regulate the environment as per the WHO and GMP
norms and so as to control the contamination and to deliver
the quality product, the clean room product is mandatory for
all, and so it is being the basic requirement and the backbone
of almost all the industry so as to survive in the market and
to deliver the quality product.
Cleanroom technology is crucial to the global plans of both
pharmaceutical and biotechnology companies.
The desire to deliver products of a consistently high quality
and credibility, has made quality control and quality
assurance a 'must have' for the pharmaceutical and
biotechnology industries. Among the many initiatives that
pharma industry took to comply with all international norms,
implementation of cleanroom technology may top the charts.
Organisations like the US Food and Drug Administration (FDA)
have formulated very stringent protocols for cleanroom
operations. Managing cleanrooms is not an easy task. Slight
irregularity in monitoring this vastly technical science could
well be a matter of life or death for the end user. However,
implementation of cleanroom technology is not an easy
operation. There are many dos and don'ts that will decide
cleanroom technology like cost of implementation, its
efficiency, the level of cleanroom requirement in a particular
project etc.
The clean room is a modern phenomenon. Although the origins of
clean room design and management go back for more than 150
years and are rooted in the control of bacterial infection in
hospitals, the need for clean environment for industrial
manufacturing led to the modern clean room in 1950s. clean
room are needed because people, production machinery and the
building structure all generate contamination, people and
machinery produce millions of particles and conventional
building can break up as well as ‘outgas’ chemical
contamination. A clean room controls the disperation of all
this potential contamination to allow manufacturing to be
carried out in a clean environment so that the correct quality
and reliability of the product is achieved, and, in case of
health care product the patient is not harmed.
Now a day’s clean room in used in every industry, so as to
reduce the contamination and to deliver finest product quality
wise. It is now a day the basic need of every industry.
Principle functions
Amidst stringent regulatory requirements pharma and biotech
companies have been forced to upgrade their product quality
and standards. Cleanrooms help them in a great way to achieve
this particular goal. Ajay Mehta, Director, GMP Technical
Solutions, says, "In biotech and pharma industries, cleanrooms
are used when it is necessary to ensure an environment free of
bacteria, viruses, or other pathogens. In addition, the
temperature and humidity may be controlled. GMP provides its
customers all such data and information at the conceptual
stage of the project." He adds, "Four fundamental rules apply
to clean rooms. First, contaminants must not be introduced
into the controlled environment from the outside. Second, the
apparatus within the controlled environment must not generate
or otherwise give rise to contaminants (for example as a
result of friction, chemical reactions, or biological
processes). Third, contaminants must not be allowed to
accumulate in the controlled environment. Fourth, existing
contaminants must be eliminated to the greatest extent
possible, and as rapidly as possible."
The definition provided broadly summarises the principle
functions of clean rooms. He says, "Cleanroom standard ISO
14644-1 specifies a ' A room in which the concentration of
airborne particles is controlled, and which is constructed and
used in a manner to minimise the introduction, generation, and
retention of particles inside the room and in which other
relevant parameters, for example, temperature, humidity, and
pressure, are controlled as necessary."
For successful cleanroom operations
Building a cleanroom is a complex exercise. Particulate count
by different standards decides the cleanliness of cleanrooms.
The particulate level has to be such that it will not affect
sterility of the product in any way. Presence or absence of
both viable and non-viable particles is detriment of
successful cleanroom operations. It enumerates some of the
crucial arrangements made to achieve successful cleanroom
operation:
a) The room is supplied with high quantities of HEPA filtered
air into the room. The resulted high room air changes, dilute
and remove the particles and microbial contaminates that are
released by personnel or the operating machinery.
b) The room construction is such that the enclosure material
does not emit or generate particles and could be easily
cleaned. Usually material like modular metal panels is used
for walls and ceiling while flooring could be of Vinyl or
epoxy. These components are brought together to form a
monolithic surface avoiding any cracks and crevices.
c) The operating personnel will have clothing and covering
like gloves, head mask to contain and minimise the dispersion
of particles and microbial into the room.
d) The room is pressurised to prevent the dirty air from
entering the room.
And finally
e) The operators are fully trained with regards to their
behaviour within the controlled area.
Expensive task
Cleanrooms guarantee high standards of product. However,
setting up the cleanrooms is an expensive task. Though bigger
players in the market can afford to invest huge sums, smaller
players are not always in a position to step into their 'big
brother's' shoes. This scenario is a challenge to cleanroom
designers who can greatly reduce cleanroom implementation as
well as operational costs. Patil feels that the optimisation
of the design of HVAC considering energy saving concepts is
necessary. Selection of equipment based on the requirements
matters most. Optimal utilisation of equipments and
accessories to control the energy and maintenance costs will
also make a big difference.
cleanrooms are not only very expensive to build and but are
also expensive to operate. Usually the user/ buyer spends
extensive time in keeping the initial construction cost to the
minimum without giving a second thought to the running and
operating cost. This cost can be a substantial chunk when
considered through the life of the plant. An experienced
cleanroom designer would normally have to study the type of
application and use their experience in selecting proper
classification and appropriate air changes. Over design
obviously works but it is like using eight tyres on your car."
"As the cost of cleanroom operations increases, management of
this space becomes a critical task. The state of cleanliness
can only be maintained through a deliberate programme of
training, personnel monitoring, proper gowning, cleaning and
sanitization, process controls and environmental monitoring.
One of the most important parameters in cleanroom HVAC design
is room differential pressure. It is easily understood that by
maintaining positive pressure over its adjacent space, the
infiltration of less clean air into a cleanroom is minimized,"
According to cleanroom service providers can and do go beyond
providing robust cleanrooms with energy wise operating system.
They are perfectly capable of providing the necessary
certification and validation documents in order to meet
various cGMP regulatory requirements.
In addition they need to cooperate with the user in keeping
the system in validated mode by maintaining and certifying the
system on regular basis. "It's well established that sterile
dosage forms became commercially viable due to Klenzaid's
introduction of Laminar Flow and Dehydrogenation technologies.
That put India on the international map. Cleanroom providers
have helped provide these affordable and fully supportable
technologies to Indian companies who have been able to
consequently produce products at lower costs and on par with
the western world"
The final goal of cleanroom is to exclude the external
environment. It is imperative to ensure that cleanrooms are
put up in such a way that upon completion they stick to all
regulatory requirements. Indian cleanroom service providers
are indeed doing so.
This trend will only grow in the coming future and cleanroom
service providers."Indian cleanroom providers have helped /
provided an indigenization of the requirements that at one
time were the sole domain of international consultants and
cleanroom providers.
1.2 PROFILE OF THE AIRFIL SOLUTIONS PVT.LTD
Airfil Clean Room Systems Pvt. Ltd. Is a reputed and
established name in India in the realm of Cleanroom Equipments
manufacturing and service provider, Airfil pride their selves
in providing the best technical services available by most
cost-effective solutions. Airfil additionally, with
manufacturing capabilities, can provide replacement and
upgrade for all type of clean room equipments required for all
levels of clean room environment.
Airfil are the well known providers of complete cleanroom
solution under the single roof. Airfil is in continuous
development of its products to meet the changing technical
demands in the market. Airfil is also in the race to fulfil
the needs of domestic market and simultaneously expand its
brand name.
Airfil engineers and field service technicians are factory
trained in all aspects of tests, certification and validation
of air filtration devices. Depth of experience ensures a quick
and economical solution to all your contamination control
requirements.
Airfil started its operation under the name of Airfil
Solutions for the past six years, and in a short span of 6
years Airfil has achieved a lead position and commissioned
more than 50 cleanroom project and served more than 80 Reputed
organizations. Airfil enjoys the association with prominent
and prestigious clients like, Themis Pharma, Teva Pharma,
Mankind Pharma, Max Hospital, Tirupati Medicare, who are few
amongst the valued patron.
Airfil is sound and capable enough to execute projects of any
capacity, be it a small or mega size project that fetches full
attention. And also Airfil can offer the most modern and
contemporary equipments with complete warranty, operation and
planned preservative maintenance as cost effective, economical
and ergonomical solutions to suit the clients requirements.
Clean room industry is a vast industry serving almost every
other industry present in the market. As now a days it the
mandatory to regulate the environment as per the WHO and GMP
norms and so as to control the contamination and to deliver
the quality product, the clean room product is mandatory for
all, and so it is being the basic requirement and the backbone
of almost all the industry so as to survive in the market and
to deliver the quality product.
Clean room makes aseptic processing possible. FDA prefers
parenterals to be terminally sterilized, but when that is not
possible with out affecting the product, the agency allows
aseptic processing in lieu of terminal sterilization. When a
medical product is ingested, any living organism in the drug
may die before reaching the body’s defence mechanism such as
saliva and stomach acid. Parenterals, however, bypass some of
these mechanisms and must therefore be manufactured under
clear conditions. Airborne particles need to be controlled to
reduce the possibility of contamination.
Clean room can be very large. Entire manufacturing facility
can be contained with in clean room with factory floor
covering thousands of square meters. They are used extensively
in semiconductor manufacturing, biotechnology, the life
sciences automobile lightning manufacturing, nano technology
and other fields that are very sensitive to environment
contamination.
The air entering a cleanroom from outside is filtered to
exclude dust, and the air inside is constantly recirculated
through high efficiency particulate air (HEPA) and/or ultra
low particulate air (ULPA) filters to remove internally
generated contaminants.
Staff enter and leave through airlocks , and wear protective
clothing such as hats, face masks, gloves, boots and
coveralls.Equipment inside the cleanroom is designed to
generate minimal air contamination. Even
specialized mops and buckets exist. Cleanroom furniture is
also designed to produce a minimum of particles and to be easy
to clean.
Common materials such as paper, pencils, and fabrics made from
natural fibers are often excluded; however, alternatives are
available. Cleanrooms are notsterile and more attention is
given to airborne particles. Particle levels are usually
tested using a particle counter.
Some cleanrooms are kept at a positive pressure so that if
there are any leaks, air leaks out of the chamber instead of
unfiltered air coming in.
Some cleanroom equipment are necessary to
prevent electrostatic discharge (ESD) problems.
Low-level cleanrooms may only require special shoes, ones with
completely smooth soles that do not track in dust or dirt.
However, shoe bottoms must not create slipping hazards (safety
always takes precedence). Entering a cleanroom usually
requires wearing a cleanroom suit.
In other cleanrooms, in which the standards of air
contamination are less rigorous, the entrance to the cleanroom
may not have an air shower. There is an anteroom (known as a
"gray room"), in which the special suits must be put on, but
then a person can walk in directly to the room.
Some manufacturing facilities do not use fully classified
cleanrooms, but use some cleanroom practices together to
maintain their cleanliness requirements.
Market overview for Airfil Clean Room Systems Pvt. Ltd. With respectto work process
MISSION AND VISION
Vision
To be the leader in the field of skill development in clean
room industry
Mission
To be a Learning and Development organization that imparts
practical and theoretical quality knowledge for the skill
development of the employed and unemployed thus upgrading
their employable skills to make them capable professionals
Marketing Department
The Marketing Department is responsible for creating a
“customer pull” for AIRFIL SOLUTIONS products. The main
functions of this department are:
Advertising research
Product Advertising and Promotion
Corporate Advertising
Formulating Corporate Identify Guidelines
Organizing sales training for dealers
Organizing exhibitions and rallies
Developing Socially Relevant Campaigns
Providing Support to dealers on advertising, promotion
and showroom up-gradation.
Regional Offices of Airfil Solution in India:-
In order to manage the sales and service network, AIRFIL
SOLUTIONS has divided the country into five regions, which
are further into territories. It has five Regional Offices
located in Delhi, Bombay, Calcutta, Chennai and Chandigarh and
Area Offices located at Lucknow, Hyderabad & Mumbai.
Each dealership operated in one territory, but does not have
exclusive selling rights in the territory. The dealer is
expected to service the entire territory through his
dealership.
The Regional Offices (RO) has the primary responsibility of
managing, monitoring and supporting the network in a region.
The RO has field staff for sales and services. A Regional
Manager (RM) heads each RO. The sales staff has primary
responsibility for all sales related issues, and report to RM.
The services engineering’s look after the workshops in the
region, and report to the Regional Service Representative
(RSR).
Sales & Dispatch Department
The sales & Dispatch department (S&D) is responsible for the
logistics of the sales function. The main areas of work in the
department, relevant to domestic dealers are described. Each
group of functions is assigned to a cell.
PRODUCTS
DISPENSING BOOTH:-
AIRFIL equipment is used for dispensing of powder and to
minimize the risk of contaminating the work zone and ensures
health safety for a person working with chemicals / powder.
This equipment is based on the recirculation of air. This
ensures that the cloud formed by the material dispensed, is
sucked in a natural pattern of movement and arrested through
Pre-Filters. The air is then supplied back at the work zone
through HEPA (Minipleat Filters). After the initial cycles, we
achieve class 100 hazard proof laminar movement of air and
handling of material.
SAMPLING BOOTH
Sampling booths are
designed to give
mixed air flow
stream for product, operator and environmental protection and
used to control the hazardous emissions of dust powder during
powder sampling process. 0.3 micron downward air stream
deflects air-borne dust away from the operator breathing zone
which is caused in handling operation. Dust particle available
is being filtered at three levels of filtration prior to being
circulated back to the booths air stream. For filling,
refilling, weighing & sampling of Raw material & Components
LAMINAR FLOW BENCH
Laminar Flow Station provides an economical work environment
that exceeds the most stringent contamination requirements in
the pharmaceuticals, biotech, electronics and semiconductor
industries. Powerful filter/blower filter/fan modules provide
a back-to-front laminar flow of filtered air across the work
surface. The adjustable multi-speed, direct-drive blower lets
you adjust air speed to meet your requirements. It also
provides an industry-best low noise level.
o Horizontal
o Vertical
LAMINAR FLOW (CEILING SUSPENDED)
AIRFIL made ceiling suspended LAF units are designed to provide
working area of up-to class 100 free from airborne particles.
The unit is ideal where clean air is required to protect the
product from particular contamination. The main HEPA filter is
installed with seals under negative pressure to prevent
leakage into the clean air zone. Generally ceiling suspended
LAF units are hanged from ceiling and used over working areas
like washing areas in pharma industries, conveyor belts in
various electronic and injectable plants and also over some
machines where laminar flow and clean air of class 100 is
required.
DYNAMIC PASS BOX
AIRFIL pass thru air locks minimize entry of contaminants into
the clean room by providing a means for pick-up and delivery
of products and supplies without personnel entry. Productivity
is increased because clean room personnel remain clean and on-
the-job, delivery personnel and contaminants remain outside.
o Adaptable to new construction or existing facilities.
o Fully-hinged, gasket-equipped, clear acrylic doors,
hung left or right, provide easy access and complete
visibility.
o Reinforced construction provides heavy-duty services
and extended life.
o Electro - Magnetic door interlock system.
o UV lamp.
o Solid SS 304 construction.
o Custom sizes and designs.
STATIC PASS BOX / HATCH BOX
AIRFIL pass thru air locks minimize
entry of contaminants into the
clean room by providing a means for
pick-up and delivery of products
and supplies without personnel
entry. Productivity is increased
because clean room personnel remain
clean and on-the-job, delivery
personnel and contaminants remain
outside.
AIR SHOWERS
Air Showers are self
contained chambers installed at entrances to cleanrooms and
other controlled environments. They minimize particulate
matter entering or exiting the clean space. Personnel and
materials entering or exiting the controlled environment are
scrubbed by high velocity HEPA-filtered air jets with
velocities of 20-22m/s (4000-4300fpm). Contaminated air is
then drawn through the base within the unit, filtered and
recirculated. Cleanroom Applications: the greatest source of
particulate contamination in a cleanroom is the operator . Air
showers are installed between change areas and the cleanroom.
The air shower enhances cleanroom
operating protocol by serving as a
reminder to all operators that
they are entering a controlled
environment.
BIOLOGICAL SAFETY CABINETS
Biological Safety Cabinets are partly recirculating laminar
airflow enclosures with high efficiency particulate air (HEPA)
filtration of exhaust air and
an air barrier at the work
opening. HEPA- filtered
vertical laminar airflow which is
recirculated in the work zone
creates an ultra- clean work
environment for product
protection. An air barrier between
the operator and the work zone is
maintained by a flow of room air
into a full width grille in the work opening.
GARMENT CUBICLES
Garment Storage Cabinets provide the premium solution to meet
your garment storage needs while making a positive
contribution to maintaining the cleanliness of your controlled
cleanroom environment. Cleanroom garments can accumulate
particulate contamination during storage and between laundry
washes, which in turn may lead to lower product yields and
increased product quality issues. These cabinets are equipped
with a blower and a HEPA filter in a fully contained enclosure
constructed of powder-coated steel sheets, which will not shed
particles or contaminate the environment of your cleanroom
CLEAN AIR TENT
CleanAirTent works by creating a positive pressure inside of a
tent that will 100% prevent contaminated outside air from
entering your clean environment within. In case of a terrorist
attack you will still have a few minutes to erect the tent and
place your children, your spouse and yourself into it. A
quiet, but powerful high-tech blower will pump clean, sterile
air inside the tent, keeping all contaminants without. Germs
or deadly radioactive dust will be filtered out by a special
filter combination that provides absolutely sterile, particle-
free air.
FAN FILTER UNIT
Fan Filter Unit(FFU) is
air cleaning
equipment to supply purified air to the clean room for
manufacturing semiconductor , liquid crystal, pharma etc.
Cleanair™ Fan Filter Units are self-contained, motorized
Supply Air Modules equipped with either HEPA or ULPA filters.
Our FFU's can be used in either horizontal or vertical flow
positions, wherever clean air is needed. The clean air fan
filter module includes a fan shroud, a fan/motor mount, a
centrifugal fan, a fan motor, and a HEPA filter, the fan
shroud having an air inlet and two inclined ends, the
fan/motor mounted below the air inlet on the fan/motor mount,
the centrifugal fan blowing air radially towards the fan
shroud, the HEPA filter constituting the air outlet.Fan Filter
unit is generally used to supply purified air to the clean
room for manufacturing semiconductor, liquid crystal, etc. The
installation space is the system ceiling grid. For a large
clean room, the number of required FFU is from several hundred
to several thousands.
PREFABRICATED MODULAR PANEL
A prefabricated modular panel, comprising a framework that
includes a plurality of lattices, with a lattice of the
plurality of lattices comprising a first elongated member and
a second elongated member that are spaced apart and juxtapose
laterally parallel, forming an axial length of the lattice.
Further included is a third member substantially transversally
oriented at an angle along the axial length of the lattice,
with the third member coupling the first elongated member with
the second elongated member to form the lattice, with the
plurality of lattices forming the framework. The pluralities
of lattices are coupled with one another in parallel by a
solidified filler material forming a single piece, unitary
modular panel.
Prefabricated PUF panels are specifically designed for
applications that require efficiency and hygiene. These panels
are packed with high density foam to ensure perfect
insulation. We offer world-class panels with standard
accessories making sure that the complete system is air-tight,
hygienic, highly energy-efficient and built for lifetime use
as is a durable product.
These are some industry specific examples:
Hospitality
Pharma Industries
Dairy/Ice Cream
Horticulture
Special Needs
FILTERS
AIRFIL CLEAN ROOM SYSTEM promises our customers with quality
and most fitting portfolio for any customer. Thus we are also
involved with various renowned multi-national companies for
filters.
o From the wide range of filters here are some which we
are providing to our customers with provev efficiency.
o Pre Filters (efficiency 90% down to 5µ
o Micro-vee Filters
o HEPA Filters (efficiency 99.97% down to 0.3µ
o Mini-Pleat Filters efficiency 99.997% down to 0.3µ
CLEAN ROOM FURNITURES
Vital everyday cleanroom furniture can go through
transformations and revolutions as designers and engineers
seek to create aesthetic, functional and ergonomic equipment
that will make the lives of all operatives easier, safer and moresecure. Airfil Cleanroom furniture is the highest quality and the
cleanest furniture in the industry. Many companies have a line of
cleanroom products because they already have stainless steel
production capabilities. Airfil furniture is designed and
manufactured by cleanroom professionals, this is all we do. If
anyone want cleanroom furniture built to the very high standard.
Clean room furniture incuding, cleanroom tables, gowning benches,
desiccator cabinets and clean room cabinets.
ACHIEVEMENTS
Airfil Clean Room Systems Pvt. Ltd., the company providing
complete manufacturing solutions has been serving the market
for the past 6 years and had grown its reputation to the
extent, it has just cracked two giant order of about 2 crore
jointly with the pharmaceutical giants AKUMS and TEVA, Airfil
won a price and certificate for its excellent work and
reputation from joint board of clean room equipments, and is
associated to many of the giants of the industry as Bluestar ,
segicofim (Italy), dwyer, American Filters etc.
Airfil has been awarded the Syrian project on turnkey basis
which includes conceptual design, basic engineering, detailed
engineering, supply of fill finish machines, sterile vessels
with magnetic stirrers , transfer piping with complete
automation right from charging, filtration and holding to the
filling buffer tank, programmed cip system to work without any
manual intervention, laminar flow units flushed to the
ceiling, autoclaves, inner walls in sandwich modular clean
room paneling system , heating ventilation and air-
conditioning with complete building management system
automation for temperature, relative humidity and pressure.
The scope also includes complete utility piping for purified
water, water for injection, pure steam, compressed air,
nitrogen storage and distribution system along with
Installation, validation and commissioning the entire plant.
Asia Pharmaceutical Industries (API) is one of the pioneering
distinctive pharmaceutical companies in asia, which produces
about 300 pharmaceutical products. Its product range includes
pharmaceutical generic categories like hormones, sterile
injectables and recently the biotech products starting with
insulin. All products are designed as accurately optimised
facilities that conform to the current norms specified by the
international regulatory agencies, namely, the US FDA, Modern
Humanities Research Association (MHRA) of UK (and consequently
EU), Therapeutic Goods Administration (TGA) of Australia, etc.
AKUMS Drugs and Pharmaceuticals handed over its project on a
turnkey basis to Airfil among six international bidders for
Design, Planning, Supply and Execution of a Solid Dosage
Pharmaceutical Plant in Haridwar, Akums drugs is the biggest
drug manufacturer in India. It provides basic drugs and
medical equipment to people in developing countries. Action
Medeor is also involved in fighting the poverty-related and
tropical diseases HIV/Aids, tuberculosis and malaria,
particularly in Africa. The scope of work for the pharma unit
in AKUMS includes the entire gamut of work – from complete
interior works to HVAC supply and installation to production
equipment to service, maintenance and environmental safeguards
and warranty.
"Airfil is committed to providing total solutions in the area
of pharmaceutical & biotechnology facility design
and execution. We have been designing and constructing
sophisticated clean rooms for pharma companies for several
years
Airfil Clean Room Systems Pvt. Ltd. is in the business of
manufacturing innovative products for the pharmaceutical
sector, with internationally acclaimed and certified
technology. With an array of products to choose from and an
extensive marketing reach, Airfil has made its presence felt
in India and now the Middle East markets.
Brands attached with:
SAGICOFIM, ITALY
EBM NADI
BLOW TECH
GE MOTORS
SEPFILL FILTERS
DOLLINGER, GERMANY
RECENT PROJECTS
• MANKIND PHARMA
• THEMIS
• TEVA PHARMA
• WINDLAS Health care
• WINDLAS Biotech
• NITIN LIFE SCIENCE
• NITIN PHARMA
• APOLLO HOSPITAL
• MAX HOSPITAL
• FORTIS HOSPITAL
• INTAS
• TIRUPATI MEDICARE
• NEOLITE ZKW Pvt .Ltd.
• AKUMS DRUGS
FINANCIAL POSITION OF LAST 5 YEARS :-
Airfil has achieved great heights in respect to market shareas from the past 5 years it has gained its reputation in themarket and is serving many of the giants in the market list.
As per the statistics the Pi-Chart is as under
With Airfil acquiring 13% of the total Indian market, fab techacquiring 20% of the market where as champharma acquires about5% and all others are with 62%
Balance sheet of airfil solution Mar ' 11 Mar ' 10 Mar ' 09 Mar ' 08 Mar ' 07
Sources of funds
Owner's fund
Equity share capital 113.01 113.01 113.01 90.41 70.41
Share application money - 0.57 - - -
Preference share capital - - - - -
Reserves & surplus 1,582.65 1,353.64 1,172.59 1,051.81 653.56
Loan funds
Secured loans - - - - -
Mar ' 11 Mar ' 10 Mar ' 09 Mar ' 08 Mar ' 07
Unsecured loans 29,721.08 23,011.52 18,092.33 15,156.12 12,239.21
Total 31,416.74 24,478.74 19,377.92 16,298.34 12,963.17
Uses of funds
Fixed assets
Gross block 501.38 274.26 241.28 203.82 168.47
Less : revaluation reserve 151.62 18.07 18.41 18.77 -
Less : accumulated depreciation 144.54 121.73 104.96 91.07 78.88
Net block 205.22 134.47 117.91 93.99 89.59
Capital work-in-progress - - - - -
Investments 8,923.77 7,155.61 6,075.20 4,572.22 3,430.13
Net current assets
Current assets, loans & advances 584.74 415.30 284.11 248.55 268.47
Less : current liabilities & provisions 961.52 706.27 730.18 745.24 656.90
Total net current assets -376.77 -290.96 -446.06 -496.69 -388.43
Miscellaneous expenses not written - - - - -
Total 8,752.22 6,999.12 5,747.05 4,169.52 3,131.29
COMPETITORS:-
Some major competitors of airfil solution pvt. Ltd. are:-
Fabtech:- With more than 13 years of experience and a continuous investment in R&D, Fabtech is pleased to provide equipment that can bring advanced levels of protection to those who work with potentially hazardous and toxic materials. Our continuousgrowing products like Sampling booth, Dispensing booth, Vertical Laminar Air flow booths, Sterilizing Tunnels, Modular partition, Bio safety Cabinet & containment enclosures offer the highest level of operator and product protection within the industry, usedparticularly to suit many stringent applications.
Chempharm: - Started with a small manufacturing of Hepafilters facility with 20 resources. Manufacturing ofClean room equipments like Air showers / Pass box /Laminar flow etc.Company moved into turnkey projectsbusiness for clean rooms with low side refrigerationsystem.Specialized team was created for validations ofclean room. Turnkey systems team was expanded with Highside refrigeration / Air-conditioning. Started offeringStructural systems for the clean room turnkeyIn-houseteam for electrical Designs for our turnkey system wasformed.Started Offering Projects for Hospitals forModular OT / ICU and CCU. Entered into export market witha large Hospital project on turnkey in Bangladesh.Expanded project division in southern region by settingup new team and offices at Hyderabad. Expanded exportmarket to Sri-Lanka and South Africa. Startedmanufacturing Sandwich panels with Puf and Rock wool.Started manufacturing Industrial / Scientific Doors andOT equipments. Merged FIRETECH ENGINEERS pioneer in FireProtection Systems and Plumbing Solutions.
GMP:- GMP Technical Solutions (GMP) is an ISO 9001:2000Certified company and is one of the largest manufacturersof Clean Room Partitioning Systems and Turnkey SolutionProvider within the Indian subcontinent. Established inyear 2005, GMP has its corporate office at Mumbai &branch offices in major Indian cities like Noida, Goa,Bangalore, Indore, Hyderabad and a state-of-the-artmanufacturing facility at Baddi in Himachal Pradesh,INDIA. A team of over 700 professionals supports Indian &
International operations for our esteemed clients in thefields of Clean Room Technology, Building ManagementSystems, IBMS, IT & Networking, HVAC and Electricals.
We provide cost effective Enterprise Solutions & Turn Keyservices customized for specific projects and typicalrequirements. GMP’s strong, customer-focused approach andthe continuous quest for achieving world-class qualityhave enabled us to attain and sustain lead in Clean Roomtechnology in the Indian subcontinent. Our thrust oninternational business has seen overseas earnings growsignificantly. The company's businesses are backed up bya wide marketing and distribution network, and thecompany has established a reputation of strong customersupport.
At GMP, we believe that progress must be achieved inharmony with the environment. A commitment toenvironmental protection is an integral part of thecorporate vision.
Apothecaries Sundries Manufacturing Co. (ASCO):- In theyear 1948 Mr.H.R.Narang, one of the millions of pennilessmigrants from partitioned India gave birth to 'ASCO'. Hissingle minded devotion to work, vast knowledge andinsight went on leading the organization forwarduntil`ASCO' became a known name worldwide for qualitysurgical/hospital appliances and allied products.
Cleantek :- Established in the year 2006, Cleantek is oneof the leading manufacturers, exporters and suppliers of an extensive assortment of cleaning systems like industrial dust collectors, dust collection systems, fumeextraction systems, conveying systems, wet & dry vacuum cleaners, industrial vacuum cleaners, fume extractor, wood dust extractor and regenerative blowers. Our range is durable and is used in automobile, textile, food &
pharmaceutical, engineering and rubber industries. Besides this they are available at the market leading prices and appreciated by our valued clients. Company also have a capacious warehouse having maximum capacity and play an important role in storing our range. Our research and development helps us in understanding the market demand and fabricate our range accordingly. We aresuccessfully serving long listed quality conscious clients that are spread across Nepal, Sri Lanka, and Bangladesh.
HMG: - Established in the year 1986, HMG, India, is an eminent manufacturer, exporter and supplier of superior quality laboratory equipment. Leveraging on our years of experience, we have been able to keep up with the constantly changing requirements of variegated industries. Latest technological advancement has impelledus to develop, design and customize equipment that catersto specific requirements of diverse laboratories and government institutions. Internationally, we have been able to carve a niche in this industry by being committedto quality and adhering to international quality norms.
SWOT ANALYSIS OF ORGANIZATION :-
STRENGTHS :
Strong brand name
Good reputation among customers
Cost advantage
Strong technical background
Pleasant work environment.
Strong research, production and marketing team.
WEAKNESSES :
Lack of patent protection
Low profit margins
Advertising
Media planning
OPPORTUNITIES :
Global market
Unfulfilled customer need
Developing field
Market segregation (regional)
Demand of new equipment
THREATS:
Emerging a substitute product
Upcoming new regulations
Increased trade barriers
Competitors
1.3 CONCEPTUAL DISCUSSION:-
Marketing strategy is a process that can allow an organization
to concentrate its limited resources on the greatest
opportunities to increase sales and achieve a
sustainable competitive advantage.
Developing a marketing strategy:-
Marketing strategies serve as the fundamental underpinning
of marketing plans designed to fill market needs and
reach marketing objectives. Plans and objectives are generally
tested for measurable results. Commonly, marketing strategies
are developed as multi-year plans, with a tactical plan
detailing specific actions to be accomplished in the current
year. Time horizons covered by the marketing plan vary by
company, by industry, and by nation, however, time horizons
are becoming shorter as the speed of change in the environment
increases. Marketing strategies are dynamic and interactive.
They are partially planned and partially unplanned.
See strategy dynamics.
Marketing strategy involves careful scanning of the internal
and external environments. Internal environmental factors
include the marketing mix, plus performance analysis and
strategic constraints. External environmental factors include
customer analysis, analysis, target analysis, as well as
evaluation of any elements of the technological, economic,
cultural or political/legal environment likely to impact
success. A key component of marketing strategy is often to
keep marketing in line with a company's overarching mission
statement. Besides SWOT analysis, portfolio analyses such as
the GE/McKinsey matrix or COPE analysis can be performed to
determine the strategic focus.
Once a thorough environmental scan is complete, a strategic
plan can be constructed to identify business alternatives,
establish challenging goals, determine the optimal marketing
mix to attain these goals, and detail implementation. A final
step in developing a marketing strategy is to create a plan to
monitor progress and a set of contingencies if problems arise
in the implementation of the plan.
Marketing strategy opted by Airfil Solution:-
If the company has obtained an adequate understanding of the
customer base and its own competitive position in the
industry, marketing managers are able to make their own key
strategic decisions and develop a marketing strategy designed
to maximize the revenues and profits of the firm. The selected
strategy may aim for any of a variety of specific objectives,
including optimizing short-term unit margins, revenue
growth, market share, long-term profitability, or other goals.
To achieve the desired objectives, marketers typically
identify one or more target customer segments which they
intend to pursue. Customer segments are often selected as
targets because they score highly on two dimensions: 1) The
segment is attractive to serve because it is large, growing,
makes frequent purchases, is not price sensitive (i.e. is
willing to pay high prices), or other factors; and 2) The
company has the resources and capabilities to compete for the
segment's business, can meet their needs better than the
competition, and can do so profitably. In fact, a commonly
cited definition of marketing is simply "meeting needs
profitably
The objectives of all business are to makes profits and a
merchandising concern can do that by increasing its sales at
remunerative prices. This is possible, if the product is
widely polished to be audience the final consumers, channel
members and industrial users and through convincing arguments
it is persuaded to buy it. Publicity makes a thing or an idea
known to people. It is a general term indicating efforts at
mass appeal. As personal stimulation of demand for a product
service or business unit by planting commercially significant
news about it in a published medium or obtaining favourable
presentation of it upon video television or stage that is not
paid for by the sponsor.
On the other hand, advertising denotes a specific
attempt to popularize a specific product or service at a
certain cost. It is a method of publicity. It always
intentional openly sponsored by the sponsor and involves
certain cost and hence is paid for. It is a common form of
non- personal communication about an organisation and or its
products idea service etc. that is transmitted to a target
audience through a mass medium. In common parlance the term
publicity and advertising are used synonymously.
Promotional mix of AIRFIL SOLUTIONS PVT.LTD
Advertising
Sales promotion
Publicity
Product Advertising
The main purpose of such advertising is to inform and
stimulate the market about the advertisers’ products of
services and to sell these. Thus types of advertising usually
promote specific, trended products in such a manner as to make
the brands seam more desirable. It is used by business
government organization and private non-business organizations
to promote the uses features, images and benefits of their
services and products. Product advertising is sub-divided
into direct action and indirect action advertising, Direct
action product advertising wages the buyer to take action at
once, ice he seeks a quick response to the advertisement which
may be to order the product by mail, or mailing a coupon, or
he may promptly purchase in a retail store in response to
prince reduction during clearance sale.
Product advertising is sub-divided into direct & indirect
action advertising & product advertising aims at informing
persons about what a products is what it does, how it is used
and where it can be purchased. On the other hand selective
advertising is made to meet the selective demand for a
particular brand or type is product.
Other Types of Advertising
The other types are as follows:
i) Consumer advertising
ii) Comparative advertising
iii) Reminder advertising
iv) Reinforcement advertising
1. Identifying & Analyzing the Advertising target:
Under this step it is to decided as to whom is the firm
trying to reach with the message. The advertising target is
the group of people towards which advertisements are aimed
at four this purpose complete information about the market
target i.e. the location and geographical location of the
people, the distribution of age, income, sex, educational
level, and consumers attitudes regarding purchase and use
both of the advertising product and competing products is
needed with better knowledge of market target, effective
advertising campaign can be developed on the other hand, if
the advertising target is not properly identified and
analyzed the campaign is does likely to be effective.
2. Determining the advertising objectives:
The objectives of advertisement must be specifically and
clearly defined in measurable terms such as "to communicate
specific qualities about a particulars product to gain a
certain degree of penetration in a definite audience of a
given size during a given period of time", increase sales by a
certain percentage or increase the firms market shares."
The goals of advertising may be to :
i) Create a favorable company image by acquainting the
public with the services;
ii) Encourage immediate sales by encouraging potential
purchasers through special sales, getting recommendation of
professional people about company's products etc.
iii) It secures action by the reader through associating
ideas, repetition of the same name in different contexts,
immediate action appeal.
3. Creating the Advertising platform:
An advertising platform consists of the basic issues or
selling points that an advertiser wishes to include in the
advertising campaign. A single advertisement in an
advertising campaign may contain one or more issues in the
platform.
4. Determining the Advertising Appropriation:
The advertising appropriation is the total amount of money
which marketer allocates. For advertising for a specific time
period. Determining the campaign budget involves estimating
now much it will cost to achieve the campaigns objectives. If
the campaign objectives are profit relating and stated
quantitatively, then the amount of the campaign budget is
determined by estimating the proposed campaigns effectiveness
in attaining them. If campaigns object is to build a
particular type of company image, then there is little basis
for predicting either the campaigns effectiveness or
determining the budget required.
5. Selecting the Media:
Media selection is an important since it costs time space and
money various factors influence this selection, the most
fundamental being the nature of the target market segment, the
type of the product and the cost involved. The distinctive
characteristics of various media are also important. Therefore
management should focus its attention on media compatibility
with advertising objectives.
The media mix is known as “above the line” promotion consists
of the major methods advertising AIRFIL SOLUTIONS products
under the following headings:
Television: it is probably the most recognizable form of
advertising. Marketing opportunities have increased as TV and
computers have been combined in the internet and multimedia of
offerings. Television advertising have mass reach, the
products are advertised across the whole country with the
potential to reach 95% of the population. No other medium used
by AIRFIL SOLUTIONS PVT.LTD has the same capability.
Print media: AIRFIL SOLUTIONS gives print advertising in
newspapers, magazines and journals; AIRFIL SOLUTIONS uses
this medium of advertising less aggressively though it saves a
lot of money, targets accurately.
Cinema: research has shown that there is a clear customer
segment that regularly goes to cinema and it is good media to
advertise the product. AIRFIL SOLUTIONS advertisements are
also shown in premier cinema halls.
Outdoor: outdoor posters are used as reinforcement to the
primary medium such as TV or print. AIRFIL SOLUTIONS has been
extensively using this medium of advertising.
Sales promotion
The second major promotional mix method used by AIRFIL
SOLUTIONS, is the use of sales promotion also known as “below
the line” promotion. Sales promotions are short term
incentives used to boost sales. It takes the form of some kind
of extra value that is added to the product for the period of
promotional campaign. The AIRFIL SOLUTIONS sales promotion
strategy is to increase sales, either overall or on specific
models. Most of the schemes of sales promotion are at national
level. Local level scheme are formulated and implemented by
regional offices. AIRFIL SOLUTIONS does its sales promotion in
three different ways:
Consumer sales promotion: AIRFIL SOLUTIONS promotion is
usually a short term incentive that urgently trumpets the
message to the consumer ‘buy now rather than later
otherwise it will be too late and the opportunity will be
lost. Also customers are offered free holiday packages to
various destinations within and outside India, discount
coupons, free magazines subscription, etc.
Dealer sales promotion: most of the sales promotion
schemes are for dealers. Generally incentives are given
to dealers are based on the target achievement.
Finance company sales promotion: AIRFIL SOLUTIONS gives
incentives to finance companies & financial institutions
as subvention on certain models, which they use to
incentives customers.
Publicity
The next major promotional mix technique used by AIRFIL
SOLUTIONS is the use of publicity. Publicity is any form of
planned, unpaid for media exposure that promotes the company
or its products in favourable light. This consists of items of
news or stories that appears in newspapers, magazines and on
the television about the organization, their products, their
directors, their employees etc. AIRFIL SOLUTIONS understands
the value of good publicity. Marketing department of AIRFIL
SOLUTIONS is concerned in using public relations and publicity
as a planned element of the promotion mix specifically to
communicate favourable message to its customer about the
organizations existing & new products.
BRAND AWARENESS
Marketing professionals are taking advantage of the Internet
as a cost-effective way to create measures of brand awareness.
These measures are collected through time in order to see the
impact of marketing campaigns on brand awareness of the whole
population or a customer segment. Some examples of brand
awareness measures include:
Brand recognition - Brand name or brand name category
recognition.
Brand recall - A product category is given to respondents
who then list all the brands they can remember in this
product category.
Spontaneous brand recall - Similar to the above, except
only the first brand that pops into a consumers mind when
a product category is given.
Marketing Management is a business discipline which is focused
on the practical application of marketing techniques and the
management of a firm's marketing resources and activities.
Rapidly emerging forces of globalization have compelled firms
to market beyond the borders of their home country
making International marketing highly significant and an
integral part of a firm's marketing strategy. Marketing
managers are often responsible for influencing the level,
timing, and composition of customer demand accepted definition
of the term. In part, this is because the role of a marketing
manager can vary significantly based on a business'
size, corporate culture, and industry context.
Structure
Traditionally, marketing analysis was structured into three
areas: Customer analysis, Company analysis, and Competitor
analysis (so-called "3Cs" analysis). More recently, it has
become fashionable in some marketing circles to divide these
further into certain five "Cs": Customer analysis, Company
analysis, Collaborator analysis, Competitor analysis, and
analysis of the industry Context.
Business to business (B2B) Marketing Strategies opted by
Airfil Solution
B2B Branding
B2B Branding is different from B2C in some crucial ways,
including the need to closely align corporate brands,
divisional brands and product/service brands and to apply your
brand standards to material often considered “informal” such
as email and other electronic correspondence. it is mainly of
large scale when compared with B2C
Product (or Service)
Because business customers are focused on creating shareholder
value for themselves, the cost-saving or revenue-producing
benefits of products and services are important to factor in
throughout the product development and marketing cycles.
People (Target Market)
Quite often, the target market for a business product or
service is smaller and has more specialized needs reflective
of a specific industry or niche.[3] A B2B niche, a segment of
the market, can be described in terms of firmographics which
requires marketers to have good business intelligence in order
to increase response rates. Regardless of the size of the
target market, the business customer is making an
organizational purchase decision and the dynamics of this,
both procedurally and in terms of how they value what they are
buying from you; differ dramatically from the consumer market.
There may be multiple influencers on the purchase decision,
which may also have to be marketed to, though they may not be
members of the decision making unit.
Pricing
The business market can be convinced to pay premium prices
more often than the consumer market if you know how to
structure your pricing and payment terms well. This price
premium is particularly achievable if you support it with a
strong brand.[5]
Promotion
Promotion planning is relatively easy when you know the media,
information seeking and decision making habits of
your customer base, not to mention the vocabulary unique to
their segment. Specific trade shows, analysts, publications,
blogs and retail/wholesale outlets tend to be fairly common to
each industry/product area. What this means is that once you
figure it out for your industry/product, the promotion plan
almost writes itself (depending on your budget) but figuring
it out can be a special skill and it takes time to build up
experience in your specific field. Promotion techniques rely
heavily on marketing communications strategies.
Place (Sales and Distribution)
The importance of a knowledgeable, experienced and effective
direct (inside or outside) sales force is often critical in
the business market. If you sell through distribution
channels also, the number and type of sales forces can vary
tremendously and your success as a marketer is highly
dependent on their success.
B2B Marketing Communications Methodologies
The purpose of B2B marketing communications is to support the
organizations' sales effort and improve company profitability.
B2B marketing communications tactics generally include
advertising, public relations, direct mail, trade show
support, sales collateral, branding, and interactive services
such as website design and search engine optimization. The
Business Marketing Association is the trade organization that
serves B2B marketing professionals. It was founded in 1922 and
offers certification programs, research services, conferences,
industry awards and training programs.
Positioning Statement
An important first step in business to business marketing is
the development of your positioning statement. This is a
statement of what you do and how you do it differently and
better and more efficiently than your competitors.
Developing your messages
The next step is to develop your messages. There is usually a
primary message that conveys more strongly to your customers
what you do and the benefit it offers to them, supported by a
number of secondary messages, each of which may have a number
of supporting arguments, facts and figures.
Building a campaign plan
Whatever form your B2B marketing campaign will take, build a
comprehensive plan up front to target resources where you
believe they will deliver the best return on investment, and
make sure you have all the infrastructure in place to support
each stage of the marketing process - and that doesn't just
include developing the lead - make sure the entire
organization is geared up to handle the inquiries
appropriately.
Briefing an agency
A standard briefing document is usually a good idea for
briefing an agency. As well as focusing the agency on what's
important to you and your campaign, it serves as a checklist
of all the important things to consider as part of your brief.
Typical elements to an agency brief are: Your objectives,
target market, target audience, product, campaign description,
your product positioning, graphical considerations, corporate
guidelines, and any other supporting material and
distribution.
Measuring results
The real value in results measurement is in tying the
marketing campaign back to business results. After all, you’re
not in the business of developing marketing campaigns for
marketing sake. So always put metrics in place to measure your
campaigns, and if at all possible, measure your impact upon
your desired objectives, be it Cost per Acquisition, Cost per
Lead or tangible changes in customer perception.
OBJECTIVE AND METHODOLOGY :-
2.1OBJECTIVES OF THE STUDY:-
Primary objective:
To study the B2B Marketing and developing strategies of Airfil
Solutions Pvt.Ltd
Secondary objectives:
To study about the various products /services of the
organization.
To find the customer’s attitude towards products of the
company
To study the developing marketing strategies of the
company
To study the brand awareness of the company
2.2 SCOPE OF THE STUDY:- Extensive survey on Airfil Solutions will provide lot of
valuable information about the Marketing practices in
Airfil Solutions and it will be easy to find out all
aspects of Marketing Strategies of Airfil Solutions.
For company, it will provide through knowledge about
marketing practices in comparison with other competitors
in India and suggest valuable direction of the current
market trend.
It will provide lot of information about the market
trend. It will include valuable suggestions for the
company, how the company can strengthen their own
Marketing Practices.
2.3 SIGNIFICANCE OF THE STUDY:-o To analyze all information about Airfil solution.
o To know the Marketing Strategies in Airfil solution.
o Helping to improve the Marketing practices in Airfil
solution.
o Getting to know where the organization is lacking in
Marketing.
o To change the perception of applicants about Marketing in
Airfil solution.
2.4 RESEARCH METHODOLOGY:-
RESEARCH DESIGN:-
Types of research design:-
Quantitative design
Qualitative design
TYPES OF QUANTATIVE DESIGN :
EXPERIMENTAL DESIGN:
In an experimental design, the researcher actively tries to
change the situation, circumstances or experience of
participants (manipulation), which leads to a change in
behavior of the participants of the study. The participants
are assigned to different conditions, and variables of
interest are measured. All other variables are controlled
Experiments are normally highly fixed before the data
collection starts.
NON EXPERIMENTAL DESIGN:
Non-experimental research is almost the same as experimental
research; the only difference is that non-experimental
research does not involve a manipulation of the situation,
circumstances or experience of the participants. Non-
experimental research designs can be split up in three
designs. First, relational designs, in which a range of
variables is measured. These designs are also called co
relational studies, since the correlation is most often used
analysis. The second type is comparative designs. These
designs compare two natural groups. The third type of non-
experimental research is a longitudinal design.
QUASI DESIGN:
Quasi research designs are research design that follow the
experimental procedure, but do not randomly assign people to
(treatment and comparison) groups.
TYPES OF QUALITATIVE DESIGN:
CASE STUDY:
In a case study, one single unit is extensively studied. That
can be a case of a person, organization, group or situation.
Famous case studies are for example the descriptions about the
patients of Freud, who were thoroughly analyzed and
described.. Bell (1999) states “a case study approach is
particularly appropriate for individual researchers because it
gives an opportunity for one aspect of a problem to be studied
in some depth within a limited time scale”.
ETHNOGRAPHIC STUDY:
This type of research is involved with a group, organization,
culture, or community. Normally the researcher shares a lot of
time with the group.
A research design is the arrangement of conditions for
collections and analysis of data in a manner that aims to
combine relevance to the research problem with economies in a
procedure.
‘Descriptive Research’ design is used that is a type of
Qualitative Research design.
DESCRIPTIVE RESARCH:-
Descriptive research includes surveys and fact findings
enquiries of different kinds. It basically gives a description
of the state of affairs as it exists at present. A researcher
has no control over the variables so they can only report what
has happened or what is happening. We can also use the survey
method for this purpose. It may include:-
CORRELATION OR PROSPECTIVE RESARCH DESIGN: - It attempts to
explore relationships to make predictions. It uses one set of
subjects with two or more variables for each Causal
Comparative or Ex Post Facto Research Design - This research
design attempts to explore cause and affect relationships
where causes already exist and cannot be manipulated. It uses
what already exists and looks backward to explain why.
DEVELOPMENTAL RESARCH DESIGN: - Data are collected at certain
points in time going forward. There is an emphasis on time
patterns and longitudinal growth or change.
DATA SOURCES
A research design is one, which simplifies the framework of
plan for the study and adds itself in the quick collection and
analysis of the data. It is a blue print that has been filled
in completing the study. Data sources are:
Primary data
The primary data are those which are collected fresh for the
first time and thus happen to be original in character. In
other words, it is obtained by design to fulfill the data are
original in character and are also generated in a large number
of surveys conducted mostly by government and also by
institution and research bodies.
A questionnaire was prepared for the respondents, where there
views were collected.
Secondary data
The secondary data are those which have already been collected
for some purpose other than the problem in hand and passed
through the statistical process. In other words, data that are
not originally collected rather obtained from Published and
Unpublished Sources.
The secondary data has been collected through various sources:
Internet
Books
Newspaper
Magazines
Brochure
SAMPLE DESIGN
A sample design is a definite plan for obtaining a sample from
given population. It refers to the techniques or procedures,
the researcher adopt in selecting items for the sample.
i. Sample element /unit
The primary data was collected through survey that
systematically carried in north-east region of Delhi. The
data is collected through questionnaire. The responses of
the respondents recorded in the questionnaire prepared for
them.
ii. Extent
Extent refers to the area from the respondents belong.
Conducted the research mainly on the people of Delhi, that
too specifically, north-east region.
iii. Time frame
Time frame is the time spent on research. The time frame for
this research is 8 weeks.
iv. Sampling technique
Sampling technique refers to the technique or procedure the
researcher would adopt in selecting items for the sample.
Judgmental sampling is used for research because gathering
information from every individual is not possible.
v. Sample size
Sample size refers to the number of respondents. To get a
clear view conducted research on 100 people.
2.5 LIMITATIONS OF THE RESEARCH:-
• Since the sampling was done in Delhi only it does not
represent the entire picture of Indian market.
• The questionnaire might have been filled without much
attention to the questions due to lack of time by the
respondents.
• Incase of Primary data, respondents were not very much
interested in filling the questionnaire and sometimes it
was difficult to contact or meet the clients, because of
their work schedules and personal reasons.
• There may be biasness against some personal preferences
and which would have led to unjustified responses from
the respondents.
DATA ANALYSIS & INTERPRETATIONS
1. Do you use clean room equipment?a) Yes b) No
Use of Clean Room Equipments No. Of Respondents
Yes 100
No
Clean room equipm entYES NO
According to the survey 100% of the section is using clean room equipments and 0% of public says that they are using any clean room equipments; it means 100% of public are using cleanroom equipments.
2. How important is Clean Room Equipment for your company?a) Very important b) important c) not important
Importance of Clean Room Equipments
No. Of Respondents
very important 50
important 35
not important 15
50%
35%
15%
Im portance of Clean RoomEquipm ent very im portant
im portant
not im portant
Maximum (50%) of the companies visited in this research saythat use of clean room equipments is very important and only15% says that its usage is not important.
3. How did you come to know about Airfil Clean Room SystemsPvt. Ltd.?
a. Industrial magazine
b. Websites
c. Industrial Fair
d. Word of mouth
Airfil Awareness No. of Respondents
Industrial Magazine 5%
Website 55%
Industrial Fair 15%
Word of mouth 25%
As per the survey maximum no. of companies got awareness aboutAirfil through website. And other through word of mouth, magazines etc. But maximum no. is through websites.
4. Which is the best brand according to you in industry(rate 1 to 4)?
a. Febtechb. Chempharmc. GMPd. Airfil Clean Room System Pvt. Ltd.
Best Brand
Brand 1 2 3 4
Febtech 60% 25% 10% 5%
Chempharm 55% 30% 10% 5%
GMP 35% 25% 20% 20%
Airfil 50% 30% 10% 10%
Industrial Magazine , 5%
Website , 55%Industrial Fair , 15%
Word of mouth, 25% Industrial Magazine Website
Industrial Fair Word of mouth
60%55%
35%
50%
25%30%25%30%
10%10%
20%
10%5%5%
20%
10%
0%
10%
20%
30%
40%
50%
60%
1 2 3 4
Febtech Chem pharmG M PAirfil
According to the survey of the maximum no. of companies (60%)Febtech is the best brand, the next best brand according tothe survey is Chempharm and Airfil.
5. How much according to you Airfil Solutions Pvt. Ltd. is
realistically able to attract people through their
advertisements?
(a) 0 to 10% of Revenue (c) 20% to 30%
of Revenue
(b) 10% to 20% of Revenue (d) 30% to 40% of
Revenue
Options No. of respondents
0 to 10% of Revenue 15
10% to 20% of Revenue 25
20% to 30% of Revenue 48
30% to 40% of Revenue 12
Every company has to decide a budget for marketing. A properbudget helps in effectiveness of the marketing schedule. 48%of the respondents agreed to the point that Airfil SolutionsPvt. Ltd. should invest about 20% to 30% of their revenue inmarketing because being a new company they need to build abrand name and to do that it takes a lot of funds andresources. While 25% people have a view that a little lessamount can also do the needful
6. Which of the following attributes do you associate withclean room equipments?
Affordable Dependable
Popular Essential
Attributes No. of Respondents
Affordable 10%
Dependable 20%
Popular 10%
Essential 60%
Affordable, 10%
Dependable, 20%
Popular , 10%
Essential, 60%
AffordableDependablePopular Essential
According to the maximum no. of companies in the survey thisproduct is an essential part of their organization. While someothers people say it is dependable, affordable and popular.
7. On a scale from 1 to 8, please indicate how satisfied you are with the way your problem was handled.
1. 2. 3. 4. 5.6. 7. 8.
Service Quality No. Of Respondents
rank 1
rank 2
rank 3
rank 4
rank 5
rank 6 10%
rank 7 20%
rank 8 70%
rank 1, rank 2, rank 3, rank 4, rank 5, rank 6, 10%
rank 7, 20%
rank 8, 70%
rank 1rank 2rank 3rank 4rank 5rank 6rank 7rank 8
According to the survey maximum no. of companies are satisfiedwith the services provided by your company, as the maximum no.of companies have scaled your services highest i.e. 8.70%
8. Other than the product itself, which of the following wouldmost influence you when deciding to buy a [Product]?
Word of mouth Sales/Service representative Industry Publication Trades and Events
Suggested Media No. Of Respondents
Word of mouth 10%
sales/service representative 50%
Industry publication 10%
Trade & events 30%
W ord of m outh , 10%
sales/service representative , 50%
Industry publication , 10%
Trade & events, 30% W ord of m outh sales/service representative Industry publication Trade & events
According to the survey maximum no. of companies suggests sales/service representative is the best medium of creating brand awareness.
9. How can marketing help increase in sale for Airfil
Solutions Pvt. Ltd.?
(a) Increase in profit (c) Building a brand
name(b) Increasing customer knowledge (d) no use
Options No of respondents
Increase in profit 38
Increasing customer knowledge 23
Building a brand name 31
No use 8
Marketing has a core aim of increasing the sale of the
company. According to a large number of respondents (38%)
marketing will help the company to increase sale which will
result in increasing the profit of the company which can be
further used for expansion of the business. More over Airfil
Solutions Pvt. Ltd. being a new brand in the market has to
also understand the importance of building a potential and
sustainable brand name in the market. Marketing will
contribute in the cause according to 31% of the respondents.
10. What is the best medium for the advertisement according
to your point of view?
(a) Local Newspapers (c) Radio
(b) Hoardings (d) Campaigns
(e) Internet
Options No. of respondentsLocal Newspapers 34Hoardings 18Radio 23Campaigns 18Internet 7
Airfil Solutions Pvt. Ltd. According to the respondents
should advertise the product through local news papers. 34%
agreed to it. The reason being easy penetration of newspapers
amongst the people in the society, a very large percentage of
people read newspapers on daily basis and this can be a core
means of advertising the product. Radio in the present day has
become very popular amongst the people, with easy access in
every house and cars it has grown as a very strong medium of
advertisement, 23% of the respondents also share the same
view. 18% each agreed to the point that hoardings and
FINDINGS
Airfil Solutions Pvt. Ltd. is entering the market and
therefore has to necessarily preparing the entire costing
with an intention to provide the best goodwill.
I have seen the attitude and style of the working of this
company’s people is very good and target oriented. They
are full of zeal to work for the organization which is a
good sign for the development of the company.
Even in this recession period when most of the companies
are struggling to survive, this company is one of those
strong companies which is not only stable but making huge
profits.
The survey showed that 30% of the people who were surveyed
strongly agree to the option that Airfil Solutions Pvt. Ltd.
possess relevant resources to sell out their products that
is construction of housing societies and complexes to the
relevant customers
Relatively new company in the market and having high
competition, the respondents agreed to a certain level that
the easy availability and quality of the construction is the
main and leading beat selling point.
RECOMMENDATIONS
Company should give more importance in Brand Building.
o Brand equity and Brand awareness should be created.
o Prices should go with the volume and according to
the competitors.
Dealer oriented schemes giving moral boost should be
encouraged on par with other companies.
100 % Transparency and accuracy in transactions to
dealers should be made available from time to time.
o Logistic arrangements should be assured to dealers/
consumers for intercity movements.
o Confidence building measures should be periodically
under taken.
Then main focus is on sales promotion of the products,
later comes the use of internet to advertise and market
the product so as to grow public relations with more and
more customers which in turn will be a great help
increasing the turnover of the company.
Marketing and proper advertisement will also make the
customers aware of the upcoming projects and will provide
them with the knowledge.
SAMPLE QUESTIONNAIRE
Name__________________________Company______________________
Designation_____________________City___________________________
1. Do Airfil Solutions Pvt. Ltd. has enough resources to
sell their products?
(a) Strongly Agree (c) Disagree
(b) Agree (d) Strongly Disagree
2. What according to you is the product’s best selling
point?
(a) Cheap (c) Easy availability
(b) Quality (d) Others
3. What is the target audience for Airfil Solutions Pvt.
Ltd. ?
(a) High income group (c) lower Income Group
(b) Middle Income Group (d) All
4. Where does Airfil Solutions Pvt. Ltd. sells their
products?
(a) In a business premise (c) Online
(b) Through Agents (d) through business
sources
5. What Does the Marketing plan of Airfil Solutions Pvt.
Ltd. Covers?
(a) Internet (c) Sales
Promotion
(b) Advertising (d) Direct
Marketing
(e) Public Relations
6. How can marketing help increase in sale for Airfil
Solutions Pvt. Ltd.?
(c) Increase in profit (c) Building a brand
name
(d) Increasing customer knowledge (d) no use
7. What is the best medium for the advertisement according
to your point of view?
(a) Local Newspapers (c) Radio
(b) Hoardings (d) Campaigns
(e) Internet
8. What according to you can be other modes of marketing
that can be used by Airfil Solutions Pvt. Ltd.?
(a) Direct Mail (c) Social Media
Marketing
(b) Brand Marketing (d) Mobile Web Marketing
9. How much according to you Airfil Solutions Pvt. Ltd. are
willing and realistically able to spend on advertisement?
(a) 0 to 10% of Revenue (c) 20% to 30% of
Revenue
(b) 10% to 20% of Revenue (d) 30% to
40% of Revenue
10. What according to you is the impression of the
advertisement by Airfil Solutions Pvt. Ltd.?
(a) Funny (c) Informative
(b) Interesting (d) Boring
BIBLOGRAPHY
BOOKS:-
M. Barban, Arnold; M. Cristol, Steven and J. Kopec,
Frank; A marketing view point -Essentials of media
planning, ………….. 1993.
G. Hiebing, Roman and W. Cooper Scott; The one day
marketing plan -The marketing
strategies ................2004.
D. Kelley, Larry and W. Jugenheimer, Donald; Advertising
media planning - Perfect advertise plan................
2008.
INTERNET:-
http://en.wikipedia.org/wiki/Marketing_strategy
www.cleanroomsystems.com
www.airfilcleanroomsystems.com