Untitled - Olympic World Library
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Transcript of Untitled - Olympic World Library
This Chefs de Mission Manual has been updated on the YOGnet in September 2018.
NOCs must request authorisation from the NOC Relations & Services team before sharing this information with other stakeholders.
1. Foreword ...................................................................................................................................................... 14
1.1. How to read this Manual .......................................................................................................... 15
1.2. Acronyms ............................................................................................................................................... 16
2. Buenos Aires 2018 ................................................................................................................................. 19
2.1. Buenos Aires 2018 Celebrates! ........................................................................................................... 19
2.2. The Parks ...........................................................................................................................................................20
2.3. Sustainability .................................................................................................................................................... 21
3. Introduction .............................................................................................................................................. 23
3.1 Key Dates .............................................................................................................................................. 23
3.2 NOC Relations & Services (NCS) ........................................................................................ 23
3.3 NOC Communications .............................................................................................................. 23
3.4 Facts and figures ............................................................................................................................24
3.5 Nice to Know Before Arrival ..................................................................................................24
3.5.1 Climate..........................................................................................................................................24
3.5.2 Time zone ...................................................................................................................................24
3.5.3 Language ....................................................................................................................................24
3.5.4 Currency ......................................................................................................................................24
3.5.5 Water ..............................................................................................................................................24
3.5.6 Electricity ....................................................................................................................................24
4. Delegation Registration Process (DRP) ............................................................................. 26
4.1 Responsible Organisation Undertaking (ROU) Form ..................................... 26
4.2 User Account Application Form (UAAF) ..................................................................... 27
4.3 DRP Key Dates for 2018 ............................................................................................................ 27
4.4 Main Steps of the DRP .............................................................................................................. 28
4.4.1 Visa requirements ............................................................................................................... 28
4.4.2 Accreditation ........................................................................................................................... 29
4.4.2.1 Visa and registration procedures for the Olympism in Action Forum 29
4.4.2.2 Conditions of Participation (COP) Form 30
4.4.2.3 Athletes’ Additional Data 31
4.4.3 Pre-Delegation Registration Process (Pre-DRP) ....................................... 32
4.4.3.1. Pre-Valid Card production and distribution 32
4.4.4 Late Registration process ............................................................................................. 33
4.4.5 Sport Entries ............................................................................................................................. 34
4.4.5.1 Qualification Principles 35
4.4.5.2 Buenos Aires 2018 Event Programme 35
4.4.5.3 Submission and confirmation of Final Entries 35
4.4.5.3.1 National Federation (NF) and National Olympic Committee (NOC) signatures 35
4.4.6 Final Team Size Calculator (FTS) ............................................................................. 36
4.4.7 Finalisation of DRP ............................................................................................................. 36
4.5 After DRP .............................................................................................................................................. 37
4.5.1 Late Athlete Replacement policy ........................................................................... 37
4.5.2 Late Reallocation Policy (LRP) ................................................................................... 38
4.5.3 Issuing of Travel Tickets .................................................................................................. 39
4.5.4 Submission of original COP forms ....................................................................... 40
4.5.5 Youth Olympic Village (YOV) room allocation ............................................ 40
4.5.6 Arriving in Buenos Aires 2018...................................................................................... 41
4.5.6.1 Using the Pre-Valid Card as an entry document to Argentina 41
4.5.6.2 Pre-Valid Card Validation 42
4.5.6.3 Accreditation Facilities 42
5. Arrivals ........................................................................................................................................................... 45
5.1 Arrival Services ................................................................................................................................. 45
5.2 Official Travel Agency (OTA) ........................................................................................ 45
5.3 Official Ports of Entry ....................................................................................................... 46
5.3.1 Ministro Pistarini International Airport (EZE) 47
5.3.2 Jorge Newbery Metropolitan Airport (AEP) 47
5.3.3 Arrivals at other Ports of Entry ................................................................................. 47
5.4 Upon Arrival at the Airport .......................................................................................... 47
5.4.1 Immigration ............................................................................................................................ 48
5.4.2 Luggage Belt .......................................................................................................................... 48
5.4.2.1 Luggage Collection ........................................................................................................... 48
5.4.2.2 Lost Luggage .......................................................................................................................... 48
5.4.3 Argentine Customs and Accompanying Luggage Allowances .. 49
5.4.3.1 Entry and exit of values (cash, travel checks, goods, and equipment) 50
5.4.4 ANMAC / RENAR .................................................................................................................... 51
5.4.5 Welcome Desk ....................................................................................................................... 52
5.4.6 Transfers ...................................................................................................................................... 52
5.4.6.1 Transfers to the Youth Olympic Village 52
5.4.6.2 Transfers to Official Hotels 53
5.4.6.3 Self-Arrivals to YOV 54
5.4.6.4 Transfers from the YOV to airports 54
5.4.6.5 Non-Accredited Clients Arrivals 54
6. Youth Olympic Village (YOV) ...................................................................................................... 55
6.1 Introduction and Overview.................................................................................................... 55
6.1.1 Timeline........................................................................................................................................ 55
6.1.2 Access and Zones ................................................................................................................ 55
6.1.2.1 YOV Square (YS) 56
6.1.2.2 Residential Zone (RZ) 57
6.1.2.4 Soft-Opening Access 58
6.2 First 24 Hours of the Chef de Mission at the YOV ............................................... 59
6.2.1 Check-in: Inspection & Inventory (I&I) ................................................................. 59
6.2.2 Introductory Meetings .................................................................................................... 60
6.3 First 24 Hours of the Athletes and Team Officials at the YOV ................. 60
6.4 Welcome Centre ........................................................................................................................... 60
6.4.1 YOV Guest Pass ..................................................................................................................... 62
6.4.2 Tourism Information Desk ........................................................................................... 63
6.5 NOC Services Centre ................................................................................................................... 63
6.5.1 Proxy cards ............................................................................................................................... 64
6.5.1.1 Application process ............................................................................................................ 65
6.5.1.2 Returns ......................................................................................................................................... 65
6.5.1.3 Attributions ............................................................................................................................... 65
6.5.2 Continental Help Desks .................................................................................................. 66
6.5.2.1 IOC Office 66
6.5.3 FA Helpdesk (including Front Desk) .................................................................... 66
6.5.4 Meeting Rooms ..................................................................................................................... 67
6.5.4.1 Booking principles .............................................................................................................. 67
6.5.4.2 Booking ....................................................................................................................................... 68
6.6 Chefs de Mission Meetings ................................................................................................... 68
6.7 NOC Assistants ................................................................................................................................ 68
6.7.1 Task assignment and management ................................................................... 69
6.7.2 NOC Assistants Office ...................................................................................................... 70
6.7.3 NOC Assistants working outside the YOV........................................................ 71
6.7.3.1 Transport passes for NOC Assistants ................................................................... 72
6.7.4 NOC Assistants Shared Pool ....................................................................................... 72
6.8 Event Information Centre ....................................................................................................... 73
6.9 NOC Residential Spaces .......................................................................................................... 74
6.9.1 Apartments ............................................................................................................................... 75
6.9.2 Bedrooms ................................................................................................................................... 75
6.9.3 Multifunctional spaces .................................................................................................... 77
6.9.4 Bathrooms ................................................................................................................................. 77
6.9.5 Electrical outlets ................................................................................................................... 77
6.9.6 NOC Storage ............................................................................................................................ 78
6.10 Resident Services ........................................................................................................................... 79
6.10.1 Resident Centres .................................................................................................................. 79
6.10.1.1 Concierge 79
6.10.1.2 Business Centre 79
6.10.1.3 Lounge Entertainment 79
6.10.2 Laundry, Housekeeping and Maintenance ................................................... 79
6.10.2.1 Laundry 79
6.10.2.2 Housekeeping 80
6.10.2.3 Maintenance 80
6.10.3 Ice ....................................................................................................................................................... 81
6.10.4 Television, Telephone and Internet Services .................................................. 81
6.10.5 Multi-faith Centre & Study Room ............................................................................ 81
6.10.6 Fitness Centre .......................................................................................................................... 81
6.10.7 Banking Services ................................................................................................................... 81
6.11 YOV Food and Beverage ......................................................................................................... 82
6.11.1 Dining Hall ................................................................................................................................. 82
6.11.1.1 Nutritional Information and Allergy Warnings 83
6.11.1.2 Access Control 84
6.11.2 Dining Privileges ................................................................................................................. 84
6.11.3 Refreshment Options ...................................................................................................... 84
6.11.3.1 Cold beverages 84
6.11.3.2 Village Square Coffee Store 84
6.11.4 Visitors ........................................................................................................................................... 85
6.11.4.1 Meal Vouchers 85
6.11.5 Food & Beverage Desk .................................................................................................... 85
6.12 YOV Transport.................................................................................................................................. 86
6.12.1 Transport Mall ........................................................................................................................ 86
6.12.2 Non-Official Vehicle Drop-Off Points and Parking at the YOV ..... 86
6.12.3 Taxis ................................................................................................................................................ 86
6.12.4 Public Transport ................................................................................................................... 86
6.13 YOV Medical Services ................................................................................................................. 87
6.13.1 Health Care Services at the Youth Olympic Village ................................ 87
6.13.1.1 YOV Medical Clinic .............................................................................................................. 87
6.13.1.1.1 General Services 87
6.13.1.1.2 Night Urgent Care 88
6.13.1.1.3 24-hour services 88
6.13.2 Welfare Assistance 88
6.13.3 Pharmacy .................................................................................................................................. 89
6.13.4 Complementary Services at the nearest Designated Hospitals . 89
6.13.5 Village Square Medical Post ...................................................................................... 89
6.13.6 Sexual Health .......................................................................................................................... 89
6.14 Village Square .................................................................................................................................. 90
6.14.1 Coffee Store ............................................................................................................................. 90
6.14.2 General Store .......................................................................................................................... 90
6.14.3 Merchandising Store ........................................................................................................ 90
6.14.4 Media Facilities at the YOV ......................................................................................... 90
6.14.5 Medical Services at the Village Square ............................................................... 91
6.15 YOV Cultural & Recreational Programme ................................................................. 92
6.16 YOV Policies ........................................................................................................................................ 92
6.16.1 Security ......................................................................................................................................... 92
6.16.1.1 Lockdown 93
6.16.2 Display of National Flags and Other Material .............................................. 93
6.16.3 Non-Smoking and Alcohol Policy .......................................................................... 93
6.16.4 Vehicle Policy.......................................................................................................................... 94
6.16.5 Food Policy ............................................................................................................................... 94
6.16.6. Prohibited Items at YOV ............................................................................................... 94
6.16.7. Access of tools of trade into the YOV .................................................................. 96
7. Athlete Education Programme................................................................................................ 97
7.1 Athlete Education Programme Activities ................................................................. 97
7.2 YOGGER and Athletes’ Challenge ................................................................................... 99
8. Sport and Parks Experience ..................................................................................................... 100
8.1 Competition Venues ................................................................................................................ 100
8.2 Competition Schedule ........................................................................................................... 100
8.3 Games-Time Training .............................................................................................................. 100
8.3.1 Dedicated Training Venues ........................................................................................ 101
8.3.2 Venue Master Plan ............................................................................................................. 101
8.4 Sports Equipment ....................................................................................................................... 102
8.4.1 Sports Equipment provided by BAYOGOC .................................................. 102
8.4.2 Sports Equipment Policy ............................................................................................. 102
8.4.3 Storage of Personal Sports Equipment .......................................................... 102
8.4.4 Handling of Sports Equipment ............................................................................. 104
8.4.4.1 Sports Equipment Arrivals at the YOV 104
8.4.4.1.1 Oversized Sport Equipment sent as Cargo 105
8.4.4.1.2 Bicycle storage at the YOV 106
8.4.4.2 Departures 107
8.5 Services ................................................................................................................................................. 107
8.5.1 Food and Beverage .......................................................................................................... 107
8.5.1.1 Snacks and beverages at the Athlete’s Lounges 108
8.5.2 Athletes’ Lounge ................................................................................................................ 108
8.5.3 Guest Area............................................................................................................................... 108
8.5.4 Accredited Stand ...............................................................................................................109
8.6 Sport and Learn & Share ........................................................................................................109
8.6.1 Overview ....................................................................................................................................109
8.6.2 Registration ............................................................................................................................109
8.6.3 Games time Learn & Share Schedule ................................................................ 110
8.7 Prohibited Items at Parks ...................................................................................................... 110
9. Games Time Services ....................................................................................................................... 112
9.1 Directory of Services (DOS) ................................................................................................... 112
9.1.1 External purchases ............................................................................................................ 112
9.1.2 Donations .................................................................................................................................. 113
9.1.2.1 Procedure for donations ......................................................................................................... 113
9.2 Finance .................................................................................................................................................. 114
9.2.1 Banking Services ................................................................................................................. 114
9.2.2 Invoicing and Payment.................................................................................................. 114
9.3 Customs and Freight ................................................................................................................. 115
9.3.1 Policies and Procedures ................................................................................................ 115
9.3.2 Labelling ..................................................................................................................................... 115
9.3.2.1 Temporary and Permanent Imports 115
9.3.2.2 Restricted Goods 116
9.3.3 Official Ports of Entry for Freight ........................................................................... 116
9.3.3.1 Transportation from Official Ports of Entry 116
9.3.4 YOV Warehouse ................................................................................................................... 116
9.3.5 Deliveries to Competition or Training Venues and the YOV .......... 117
9.4 Transport .............................................................................................................................................. 117
9.4.1 Common Shuttle Service (CSS) ............................................................................... 118
9.4.2 Pre-Planned Service (PPS) ......................................................................................... 123
9.4.3 Pool Vehicle Service (PVS) .......................................................................................... 126
9.4.4 Public Transport .................................................................................................................. 126
9.4.5 Non-Official Vehicle Policies and Parking ..................................................... 126
9.4.6 Taxis ............................................................................................................................................... 127
9.5 Youth Olympic Pass................................................................................................................... 127
9.5.1 Overview .................................................................................................................................... 127
9.5.2 NOC Participants’ Families and Friends (NPFF) ...................................... 127
9.5.3 Athletes, Chefs de Mission, Team Officials, and Young Change-Makers 128
9.5.4 Ceremony Tickets .............................................................................................................. 128
9.6 Services for NOC Presidents, Secretaries General and NOC Associates 129
9.6.1 Accreditation ......................................................................................................................... 129
9.6.1.1 Ticketing for Sports events 130
9.6.2 Arrivals and Departures ................................................................................................ 130
9.6.3 Accommodation .................................................................................................................. 131
9.6.3.1 Hotel Services and Allocation 133
9.6.3.2 Booking System 134
9.6.3.2.1 Booking dates 134
9.6.3.2.2 Booking conditions 135
9.6.3.2.3 Payment 135
9.6.3.2.4 VAT Taxes 136
9.6.3.2.5 Accommodation for Non-Accredited People 136
9.6.4 Transport Services ............................................................................................................. 136
9.6.5 Ceremonies for NOC Presidents, Secretary Generals and NOC Associates 137
9.6.5.1 Opening Ceremony 137
9.6.5.2 Closing Ceremony 138
9.7 Once the ceremony is over, they can use the transport provided by BAYOGOC to return to Sheraton Buenos Aires Hotel.Services for Additional Team Officials ......................................................................................................................................................... 138
9.7.1 Accreditation ......................................................................................................................... 138
9.7.1.1 Ticketing for Sports events 138
9.7.2 Arrivals and Departures ................................................................................................ 139
9.7.3 Accommodation ................................................................................................................. 139
9.7.4 Transport Services ............................................................................................................. 139
9.7.5 Ceremonies for Additional Team Officials.................................................... 140
9.7.5.1 Opening Ceremony 140
9.7.5.2 Closing Ceremony 140
9.8 Medical Services ........................................................................................................................... 140
9.8.1 Dates of Operations .......................................................................................................... 141
9.8.2 NOC Medical Team Meetings ................................................................................... 141
9.8.3 NOC Health Care Personnel Registration ...................................................... 141
9.8.3.1 Registration 141
9.8.3.2 Shared Health Care Personnel 142
9.8.3.3 Import of Medicine and Medical Equipment 142
9.8.4 Medical Transport .............................................................................................................. 143
9.8.5 Designated Hospitals ..................................................................................................... 143
9.8.6 Parental/ Legal Guardian Acknowledgment for Minors Form (PGF) 144
9.8.7 IOC Needle Policy and Rules ................................................................................... 144
9.8.8 Immunisation guidelines ........................................................................................... 144
9.9 Doping Control .............................................................................................................................. 145
9.9.1. Objectives ..................................................................................................................................................... 145
9.9.2. IOC Anti-Doping Rules...................................................................................................................... 145
9.9.3. Doping Control Programme ....................................................................................................... 145
9.9.4. Sample Collection ................................................................................................................................ 145
9.9.5. Doping Control Procedures ......................................................................................................... 146
9.9.6. Doping Control Stations (DCS) .................................................................................................. 146
9.9.7. Location of Athletes ............................................................................................................................ 147
9.9.8. Language Assistance ......................................................................................................................... 147
9.9.9. Therapeutic Use Exemptions (TUE) ...................................................................................... 148
9.9.10. Use of participants’ personal information ..................................................................... 148
9.9.11. Doping Control Guide ..................................................................................................................... 148
9.10 Security ................................................................................................................................................. 149
9.10.1 Security in Buenos Aires .............................................................................................. 149
9.10.2 Unified Command Centre (UCC) .......................................................................... 149
9.10.3 Security at the Parks ....................................................................................................... 150
9.10.4 Security at the YOV........................................................................................................... 150
9.10.5 Security at Stand-Alone Competition and Training Venues ......... 150
9.10.6 Secured Transport System ......................................................................................... 150
9.10.7 Prohibited Items at Venues ....................................................................................... 151
9.10.8 Sexual Harassment ............................................................................................................ 151
9.10.9 Additional Security Information ............................................................................. 151
9.10.10 Emergency phone numbers ..................................................................................... 151
9.11 Ceremonies ....................................................................................................................................... 152
9.11.1 Welcome Session ............................................................................................................... 152
9.11.2 Opening Ceremony ......................................................................................................... 152
9.11.2.1 Departures from the YOV to the Ceremony ............................................... 152
9.11.2.2 Ceremony Passes ............................................................................................................... 153
9.11.2.3 Flag Bearers ............................................................................................................................ 154
9.11.2.4 Return to the YOV ............................................................................................................. 154
9.11.3 Closing Ceremony and Farewell Party ............................................................ 154
9.11.4 Victory Ceremonies .......................................................................................................... 155
9.11.4.1 Guidelines 155
9.11.4.2 Diplomas 155
9.12 Press Operations and Broadcast Integration ...................................................... 156
9.12.1 Media Accreditation ........................................................................................................ 156
9.12.2 Media Accommodation ................................................................................................ 157
9.12.3 Media Transport .................................................................................................................. 157
9.12.3.1 Arrivals & Departures 157
9.12.3.2 Games-time Transport Services 158
9.12.4 Main Press Centre (MPC) ............................................................................................. 158
9.12.5 International Broadcast Centre ............................................................................. 159
9.12.6 NOC Press Attachés ......................................................................................................... 159
9.12.7 Media at Competition Venues ................................................................................ 159
9.12.8 Mixed Zones ...........................................................................................................................160
9.12.9 Filming at the Venues....................................................................................................160
9.12.9.1 Filming Needs 160
9.12.9.2 Filming Equipment and Access to the Venues 160
9.12.10 Media Facilities at the YOV ........................................................................................160
9.12.11 Media Day ................................................................................................................................. 161
9.12.12 Olympic Information Service .................................................................................... 161
9.12.13 Young Reporters Programme ................................................................................. 161
9.13 Buenos Aires 2018 Brand ....................................................................................................... 162
9.13.1 Emblem ..................................................................................................................................... 162
9.13.2 Mascot and Pictograms ............................................................................................... 163
9.14 Insurance ............................................................................................................................................ 163
9.14.1. Personal Accident Insurance ...................................................................................................... 163
9.14.2. Liability Insurance ............................................................................................................................... 164
9.14.3. Property Insurance ............................................................................................................................ 164
9.14.4. Motor Vehicle Insurance ............................................................................................................... 164
9.15 Technology ........................................................................................................................................ 164
9.15.1 Mobile Network Services ............................................................................................. 164
9.15.2 Internet Services ................................................................................................................. 165
9.15.3 Results Services ................................................................................................................... 166
9.15.4 Radio Frequencies ............................................................................................................ 166
9.16 Language Services ...................................................................................................................... 167
9.16.1 Translation Services .......................................................................................................... 167
9.16.2 Professional Interpretation Service ..................................................................... 167
9.16.3 Onsite Volunteer Interpreting Services ........................................................... 167
9.16.3.1. Onsite volunteer interpreting services – educational and recreational activities 168
9.16.4 Over-the-phone volunteer interpreting services .................................... 168
10. Departures ............................................................................................................................................... 168
10.1 Departure Meetings .................................................................................................................. 168
10.2 Last 24 Hours of the Chef de Mission at the YOV ............................................. 168
10.2.1 Check-out: Inspection & Inventory ...................................................................... 169
10.3 Departure Services ..................................................................................................................... 169
10.3.1 Estimated Departure Time ........................................................................................ 170
10.3.2 Official Travel Agency ..................................................................................................... 170
10.3.3 Official Ports of Exit .......................................................................................................... 170
10.3.4 Luggage Collection ........................................................................................................... 171
10.3.4.1 Sports Equipment Transferred from Venues .............................................. 171
10.3.4.2 Sports Equipment Transferred from the YOV ............................................ 171
10.3.5 Transfers ..................................................................................................................................... 171
10.3.5.1 Airport Transfers 171
10.3.6 Arrival at the airport ......................................................................................................... 172
10.3.6.1 Argentine Customs and Accompanying Luggage Allowances 172
10.3.6.2 Flight Check-In 172
10.3.6.3 Oversized Luggage Drop Off 172
10.3.6.4 Security and Immigration Clearance 173
10.4 Post-Games Communications ......................................................................................... 173
Dear National Olympic Committees,
I am glad to introduce this Chefs de Mission Manual for Buenos Aires 2018, which reflects the teamwork we have been carrying out at BAYOGOC since 4 July 2013 – when Buenos Aires was elected as host city for the 3rd Summer Youth Olympic Games.
I want to thank all NOCs for your steady cooperation throughout the development of this project and highlight your essential role and participation in this publication’s format – a Wiki-style document for NOCs and the first of its kind.
The Chefs de Mission Dossier and Manual combined you are reading has been published in a new digital format which has been constantly updated so you were able to receive the most up-to-date information within our YOGnet.
This innovative, sustainable and live document is aligned with what BAYOGOC has been doing ever since its foundation. These three features are at the centre of everything we have been developing and reflects our ongoing working values: happiness, sustainability and innovation.
The Buenos Aires 2018 mission of bringing sports, culture and education to young people was always our guiding principle when developing our project.
These pillars are how we came up with our Park Concept – to make sure Buenos Aires 2018 happens at the four cardinal points of the city. We are working to colour the city with a festive environment, so that all participants of the Games can get a taste of the unique personality of Buenos Aires’ different neighbourhoods, and that every citizen of Buenos Aires can experience the Youth Olympic Games. We want to boost the performance of the best young Athletes of the world, while also hosting a unique experience in our city.
We have been working for years in spreading the Olympic Values across the city to inspire youth and engage them in sport and cultural activities. Our goal is to inspower (the fusion of inspire and empower) young people and engage them.
Buenos Aires is waiting for you! Let us have a fantastic and memorable edition of the Youth Olympic Games together. I am eager to welcoming you in our city soon.
Yours truly,
Leandro Larrosa CEO
Buenos Aires 2018 Youth Olympic Games Organising Committee
This Chefs de Mission Dossier has been designed and published for reading on the YOGnet’s Wiki module. At BAYOGOC, we have stepped forward in the way we manage our communications with NOCs, innovating within the challenge of always having the most up-to-date information available.
It is known that the services and operations for the Games develop over the months as we approach October, so we have decided to unify the channel through which we inform of these service updates. This information was formerly published in the NOC Bulletin every three months. These updates will now be put into the very Dossier periodically. We encourage you to check the Wiki for the ‘NEW’ icons on the chapters that have been updated. The previous text will not be saved.
There are two ways to read this document:
a) From beginning to end (recommended for the first read): by selecting the first chapter in the index page, and after reading each whole chapter displayed on the page, navigating through the contiguous chapters using the buttons on the top or bottom of the page:
b) Individual chapters/sections at a time (recommended for updates): by selecting the chapter from the index page, and then the section from the contents on the left side of the screen:
The Dossier has references to many other documents, such as annexes, maps and forms. For these cases there are icons in each section to simplify search results and quick overviews of the contents of a chapter. Note: the icons are shown only for sections with two levels (e.g.: 7.6.).
Each section also states the publication or modification date to further confirm whether the information has been updated.
Printing is available per chapter at the end of each page, however we encourage online reading to benefit from the most up-to-date information.
For specific topics, you may also search for key terms using the ‘Search’ box which is always visible at the top of the Wiki module. Results will be displayed for both the Chefs de Mission Dossier and the DRP Guide.
ATO Additional Team Official
ARM Athlete Role Model
BAYOGOC Buenos Aires 2018 Youth Olympic Games Organising Committee
CdM Chef de Mission
COP Conditions of Participation Form
DRP Delegation Registration Process
DSSA Different Sport Spectating Athletes
DOS Directory of Services
eLAR Electronic Late Athlete Replacement
ETS Estimated Team Size
EIC Event Information Centre
FTS Final Team Size
GCABA Government of the City of Buenos Aires
IBC International Broadcast Centre
IF International Federation
IOC International Olympic Committee
I&I Inventory & Inspection
LAR Late Athlete Replacement
LNS Learn & Share
LRP Late Reallocation Policy
MPC Main Press Centre
NOC National Olympic Committee
SENASA National Service of Health and Agro-Food Quality
NCS NOC Relations & Services
NPFF NOC’s Participants’ Families and Friends
OTA Official Travel Agency
OBS Olympic Broadcasting Services
PGF Parental/Legal Guardian Acknowledgement of Consent for Minors Form
Pre-DRP Pre-Delegation Registration Process
PVC Pre-Valid Card
RZ Residential Zone
ROU Responsible Organisation Undertaking form
SEQ Sport Entries & Qualification
eSEQ Sport Entries System
SEG Sport Explanatory Guide
SID Sport Information Desk
SPI Sport Initiation
SPP Sport Presentation
TO Team Official
UP Universality Places
UAAF User Account Application Form
VAPP Vehicle Access and Parking Permit
VSA Vehicle Screening Area
VMP Venue Master Plan
VS Village Square
WC Welcome Centre
WADA World Anti-Doping Agency
YCM Young Change-Makers
YR Young Reporters
YES Youth Event Schedule
OIS Olympic Information Service
YOAC Youth Olympic Accreditation Card
YOG Youth Olympic Games
YOMS Youth Olympic Management System
YORIS Youth Olympic Results and Information Service
YOV Youth Olympic Village
From 6 to 18 October 2018, Buenos Aires will welcome 4.000 Athletes from all over the world to participate in the 3rd Summer Youth Olympic Games. Young Athletes ages 15 to 18 will be invited to get involved in a festive atmosphere which will expand the Olympic values of Friendship, Excellence and Respect to every corner of the city.
Buenos Aires 2018 Celebrates! is the combination of sport, cultural, educational and recreational activities offered by the city of Buenos Aires to celebrate the 3rd Summer Youth Olympic Games. It will be an innovative, unique and unforgettable experience for all participants.
The celebration will take place at the four themed Parks located at the cardinal points of the city in order to bring sports, culture and education to where people naturally gather. Sport Showcasing, victory ceremonies, large-scale shows, artistic interventions, workshops, and much more will be held at these four Parks.
As with previous editions of the Youth Olympic Games, Buenos Aires 2018 will encourage the development of young Athletes and the community, it will reach and engage with young people around the world interactively and build a lasting legacy that will benefit society as a whole. Also, for the first time in the Olympic Movement, there will be gender equality among participating Athletes.
Athletes, Team Officials, families and the local community will be in the spotlight of this celebration and will embody the pillars of the Youth Olympic Games: Compete, Learn & Share.
Compete
Buenos Aires 2018’s innovative Event Programme offers Athletes a chance to compete as well as be spectators in new disciplines and events in new formats. The Programme comprises thirty-two sports, four of which have been recently included: Roller Sports, DanceSport, Karate and Sport Climbing.
The events have been set for both the general public and the Athletes to be invited to try new sports as part of the Sport Initiation Programme. Each Park will offer Sport Initiation activities for all levels, both for first-timers or advanced players.
Two additional sports — Polo and Squash — will be part of the Learn & Share programme with an opportunity to showcase their sport with local young performers displaying their sport to all audiences.
Learn & Share
Learn & Share (LNS) activities such as music festivals, dance shows, workshops, artistic interventions, among others, will take place at the four
Parks during the Games. These activities will be intended for all kinds of participants, including Athletes and young children, and will be linked to each Park’s theme. They will run every day during the Parks’ hours of operation, with special events and performances during the weekends. Rest areas and food & beverage services will invite visitors to make a day of these celebrations.
The Buenos Aires 2018 Celebrates! experience will spread across the four Parks in the city. Each Park, with its own identity, fits a wide range of audiences - including Athletes – offering the possibility to experience sport competitions, recreational, artistic and cultural activities:
● Urban Art at Urban Park: located next to the Rio de la Plata, it will be the main point for new artistic expressions, street culture and the city of Buenos Aires’ identity.
● Living better at Green Park: located at the largest green area of the city, it will be oriented towards taking care of our bodies and of the environment. The main attractions of this park include yoga, fitness workshops, organic food, advice on self-care and sustainability, and many more.
● Diversity at Youth Olympic Park: the epicentre for cultural exchange
among Athletes and the local community, this park is at the south of the city and includes the Youth Olympic Centre, the Mary Terán de Weiss Stadium and the Autódromo Oscar y Juan Gálvez.
● Innovation at Tecnópolis Park: in the western area of the city, it is comprised by two venues: Tecnópolis and Parque Sarmiento. In this park, a great variety of sports come together with activities related to new technologies, the body and the senses.
Buenos Aires 2018 and all related previous activities are developed with a strong focus on sustainability. The guidelines of these policies are the 17 United Nations Sustainable Development Goals (SDGs), based on the main sustainability axes: social, environmental and economic. BAYOGOC, as a responsible entity in charge of the 3rd Summer Youth Olympic Games, incorporates sustainability from the design, planning and staging of all its operations.
BAYOGOC is committed to comply in the following sustainable aspects:
• Procurement: Sustainability clauses were included in the contracts that Buenos Aires 2018 made in order to reduce the environmental impact and promote sustainable development in the city.
• Zero Waste: Integrated management of urban solid waste was promoted following the Government of the City of Buenos Aires’ (GCBA, by its acronym in Spanish) regulations. This includes the waste classification at the place of origin, and food waste reduction.
o Waste streams: Buenos Aires 2018 will have waste classification by means of different coloured bins placed at every venue, to make it easy to dispose of waste correctly.
o Green bins: recyclable waste. Plastic, cardboard, metals, paper and glass. For example: bottles, papers, magazines and soda cans.
o Black and grey bins: humid waste. Used napkins, dirty cardboards, papers and food leftovers.
• Sustainable Culture: BAYOGOC will start raising awareness on key issues such as biodiversity, accessibility, efficient use of energy and water, and human rights, among others, always based on the SDGs. Functional areas within BAYOGOC such as Sustainability, Youth Engagement Activities and Culture & Education Programme are working seriously so that young people can learn from the Buenos Aires 2018 activities.
A complete list of Buenos Aires 2018 Key Dates for NOCs’ information and action is available in the KEY DATES module within the YOGnet. Dates that refer to forms or external portals include the corresponding links.
The NOC Relations & Services (NCS) team is a multicultural group of highly motivated people. They are ready to assist NOCs in their preparations for Buenos Aires 2018, as well as through all processes and issues they may encounter upon arrival. The aim is to be innovative in the development of the project while staying aligned with the spirit of the Youth Olympic Games.
The team is led by Ms. Laura Canals Cruz, who has ample experience working with NOCs in past editions of the Youth Olympic Games. The managers and coordinators that make up the team have been specifically selected for working with NOCs to ensure a smooth and synergic guidance in planning and managing the delegations’ experiences.
The NOC Relations team will be providing assistance remotely from Buenos Aires until the delegations arrive for the Games. During Games time, NOC Relations will be based in the NOC Services Centre at the Youth Olympic Village from 30 September until 20 October 2018.
As a way to personalise the contact with BAYOGOC, each NOC is assigned an NOC Relations representative in order to assist with topics specific to each NOC; however, any member within the continental NCS team will be ready to provide support whenever necessary.
NOCs are welcome to contact their assigned NOC Relations representative for any inquiries or email the team at [email protected].
The main channel of communication with NOCs is the YOGnet. It serves as a one-stop-shop in which NOCs may access publications, fill out and keep track of forms, review information and find the latest updates, as well as links to other relevant platforms.
The YOGnet contains the NOC Bulletin, the Delegation Registration Process (DRP) Guide and this Chefs de Mission Dossier (to be replaced by the Chefs de Mission Manual upon its publication in September) in a format designed to be read and reviewed online to ensure the most updated information. Additional guides, maps and other annexes will be available in the LIBRARY module for downloading and offline reading.
Matters that are specific to each NOC will be communicated via email and phone by their NOC Relations representative.
The 3rd Summer Youth Olympic Games hosted in Buenos Aires will receive 4.000 young Athletes from over 200 countries who will compete in 32 sports while participating in enlightening and multicultural events. The delegations will reside at the Youth Olympic Village (YOV), a brand-new housing complex in the southern part of the city of Buenos Aires. Here, Athletes, Team Officials, Chefs de Mission and Young Change-Makers will lodge and take part in cultural exchanges.
Buenos Aires 2018 will be the first Games in the Olympic Movement to have gender equality among Athletes.
October in Buenos Aires has mild, humid spring weather. Temperatures range between 13° - 21° C (56° - 70° F), with a daily chance of rain ranging between 25 - 32%.
Argentina time is 3 hours behind Coordinated Universal Time (GMT-3). There are no daylight-saving time adjustments.
The official language spoken in all of Argentina is Spanish. The official Buenos Aires 2018 languages are English and French, as well as Spanish, as it is the host country’s language.
The currency in circulation in Argentina is the Argentine Peso (ARS).
NOCs may find the latest conversion rates to US Dollars and Euros at the Banco Central de la República Argentina’s website.
Please note that in Argentina, a photo ID is required for payment with credit and debit cards.
Please refer to section 9.2. Finance for more detailed information.
Tap water in the City of Buenos Aires is safe to drink, although water bottles will be provided at the Youth Olympic Village and at all venues.
Power in Buenos Aires is supplied at voltage of 220V and 10A outlets. The following outlet is the standard:
The Delegation Registration Process (DRP) is the official registration process for all NOC Team Delegations attending the 3rd Summer Youth Olympic Games.
Members of NOC Team Delegations will not be allowed to enter the Youth Olympic Village (YOV) or entitled to participate in Buenos Aires 2018 unless the DRP has been completed and confirmed by their NOC.
Note: International Young Performers taking part in the Sport Showcasing Program are not considered as part of the NOC Team Delegation.
The DRP will include all steps necessary to register each NOC Team Delegation for its participation in Buenos Aires 2018. The DRP must be completed by 23:59 (GMT-3) on 6 September 2018.
The DRP was conducted entirely online via the Youth Olympic Management System (YOMS) and facilitated by email.
All NOCs were requested to observe the deadlines set for the various stages of the DRP, as outlined in section 4.3. DRP Key Dates for 2018.
Please note that there is four (4) supporting technical documents for the YOMS which were published on the YOGnet:
• YOMS Technical Instructions Part 1 (February 2018)
o Accreditation
• YOMS Technical Instructions Part 2 (May 2018)
o Pre-DRP
• YOMS Technical Instructions Part 3 (July 2018)
o Sport Entries
o Final Team Size Calculator
o Finalisation of DRP
• YOMS Technical Instructions - Complementary (September 2018)
o E-Late Athlete Replacement (LAR)
o YOV Guest Pass application
The ROU form outlines the different uses of accredited persons’ personal data that are necessary for the organisation of the Summer Youth Olympic Games Buenos Aires 2018. It also describes the responsibilities of the NOCs regarding data collection on behalf of its delegation members. To ensure compliance with applicable laws protecting personal information, this ROU form requires
NOCs to inform their delegation members (and their parents or legal guardians for all minors under the laws of their country) regarding the conditions applicable to the processing of their personal data and to make sure they understand and agree with these conditions. This information must be provided by the NOCs and the NOCs must return the completed and signed form by email to their NOC Relations representative, before the NOCs can submit data on behalf of any member of their NOC delegation.
The ROU form has been sent to the NOCs in December 2017 and should have been returned by 10 January 2018.
The User Account Application Form is used to create and issue one single username across the YOGnet, the Youth Olympic Management System (YOMS) and the Accommodation Booking System. This form was sent to NOCs by their respective NOC Relations representative in December 2017 and should have been returned indicating the person associated to each system.
Date Activity Subject
10 January Deadline to return the completed ROU by email
NOC Services
February Publication of DRP Package (DRP Guide and YOMS Technical Instructions Part 1)
DRP
5 March YOMS Accreditation Module opens Accreditation
April Publication of Sport Explanatory Guides Sport
9 April Publication of Chefs de Mission Dossier NOC Services
23 - 26 April Chefs de Mission Seminar NOC Services
30 April Confirmation of itinerary to the Official Travel Agency (OTA)
OTA
May Publication of YOMS Technical Instructions Part 2
DRP
24 May YOMS Accreditation Module closes ("Long list" deadline)
Accreditation
18 June - 13 July Pre-DRP Sport Entries / DRP
July Publication of YOMS Technical Instructions Part 3
Sport Entries / DRP
16 July YOMS Sport Entries Module opens Sport Entries / DRP
31 July End of Qualification Period for all sports Sport
30 August Final allocation and reallocation of Quota Places
Sport Entries
31 August YOMS Sport Entries Module closes (Deadline "short list" / Entry by name)
Sport Entries
September Publication of Chefs de Mission Manual Publication of YOMS Technical Instructions - Complementary
NOC Services / DRP
As soon as Sport Entries is finalised
Implementation of Late Athlete Replacement
Sport Entries
6 September Finalisation of DRP DRP
6 September Athletes Additional Data collection ends DRP / Media
6 September Deadline to submit signed and stamped COP forms / PGFs to BAYOGOC by post
Accreditation
September Return of completed Ticket Order Form within 24 hours of its publication
OTA
30 September - 5 October
Introductory Meetings NOC Services
All persons who are not registered by 24 May 2018 will not be provided with a Pre-Valid Card and will have to make their own visa arrangements.
PLEASE REFER TO THE ENTRY VISA GUIDE.
All steps necessary to register each NOC Team Delegation for its participation in Buenos Aires 2018 must be concluded by 23:59 (GMT-3) on 24 May 2018.
All accredited participants of the Summer Youth Olympic Games Buenos Aires 2018, except Argentinian citizens, must possess a special entry visa type “24-H” to be able to enter the country and participate in the event.
The 24-H visa refers to article 24, part H, of the Argentinian immigrations law Nº 25.871 that applies to all foreigners that enter Argentina as transitory residents within the subcategory “special”. For more details about the law, please refer to the Argentina Immigrations website.
All participants who are not Argentinian citizens, registered in the accreditation system from 5 March 2018 to 24 May 2018, except international volunteers and contractors, are eligible to receive a Pre-Valid Card (PVC). The PVC, presented together with the holders’ valid travel document at a port of
entry, acts as a special entry visa into Argentina and is valid for 90 days from the first day of arrival. The PVC is valid as a special entry visa into Argentina until 18 October 2018. PVC holders must ensure that their travel documents are valid until 18 April 2019. The valid travel document used to enter Argentina must match the travel document information provided in the accreditation application.
For more information, please refer to the Entry Visa Guide.
NOCs had to submit their application for accreditation between 5 March 2018 and 24 May 2018, after which the system was turned to ‘Read Only’.
NOCs were encouraged to double-check their accreditation data in YOMS to ensure that all information was accurate and correctly uploaded. NOCs should inform their dedicated Accreditation & Sport Entries point of contact in case of any discrepancies or changes that should be made after 24 May 2018.
There are two (2) options of submission:
a) Directly into YOMS, one person at a time (more information can be found in YOMS Technical Instructions Part 1)
b) Using the Accreditation Bulk Template. Instructions on how to complete the bulk template, can be found as a separate “Instructions” worksheet in the Accreditation Bulk Template file. This file should be emailed to the corresponding Accreditation & Sport Entries point of contact by 24 May 2018. Please name the file in the following manner:
ARG_Bulk_Template _1.xls ARG_Bulk_Template_2.xls ARG_Bulk_Template_3.xls
The Olympism in Action (OiA) Forum will be hosted in Buenos Aires between 5 - 6 October 2018. All delegates attending the OiA Forum will be accredited through the Youth Olympic Management System (YOMS) for the Summer Youth Olympic Games Buenos Aires 2018. Guidelines on the conditions of participation to the OiA Forum for NOCs have been sent by the IOC in March 2018 and are also available on the NOCnet.
The Youth Olympic Accreditation Card (YOAC) for OiA Forum participants who will be accredited under the NOC group as part of the NOC delegation for the Youth Olympic Games will include an additional code “OiA” to be able to access the Forum.
Participants of the OiA Forum who are not part of the NOC delegation at the YOG (i.e. not included in the Final Team Size Calculator) but have been designated as OiA participants by their NOCs according to the IOC Guidelines,
will be accredited as “OiA Forum Participant” which falls under the IOC group and will receive a YOAC with access to the forum with the code “OiA” and access to common domain areas in all parks and stand-alone venues, “APA”.
Participants of the OiA Forum who are part of the NOC delegation at the YOG will be granted the “OiA” code. NOC Presidents, Secretaries General, Accompanying Associates, Representatives, Chefs de Mission and Young Change-Makers will be granted the “OiA” code by default.
Pre-Valid Cards (PVCs) have been issued for all NOC participants attending the Forum. The PVCs will serve as a special entry visa type “24-H” into Argentina for all non-Argentinian citizens.
The registration procedure for the Olympism in Action Forum was carried out in two stages:
1. Until 13 April 2018: the NOC communicated to the IOC NOC Relations Department the names of its two delegates for the Forum by completing a dedicated online form;
2. Until 24 May 2018: all OiA and YOG participants registered in the Youth Olympic Management System. Please refer to the YOMS Technical Instructions Part 1 for further information.
For more information, please refer to the Entry Visa Guide.
The Conditions of Participation Form (COP) is an essential form for:
● Athletes ● Chefs de Mission ● Team Officials ● Young Change-Makers ● Additional Team Officials
This form explains the main rules to be respected by participants and explains uses of applicants’ personal information that are necessary for their partaking in the Summer Youth Olympic Games Buenos Aires 2018. In order to be accepted by BAYOGOC to participate in Buenos Aires 2018, the Parental/Legal Guardian Acknowledgement of Consent for Minors Form (PGF) must also be filled out for all minors (participants who have not reached the age of majority under the applicable national laws and regulations of their state of domicile).
COPs (and PGFs) may be downloaded directly from the DRP folder in the Library or the pre-populated form from YOMS. Please refer to the YOMS Technical Instructions Part 1. Before signing this form, it is essential to check that the pre-populated data is accurate and up-to-date.
Pre-Valid Cards (PVCs) will not be validated for individuals who do not submit their signed and stamped COPs (and PGFs) and will not be allowed to participate in Buenos Aires 2018 until the form is received and verified by BAYOGOC. Please refer to section 4.5.2. Submission of original COP forms.
In addition to the mandatory accreditation data collected for each delegation member, Athletes were given the possibility to submit, through their NOC, certain additional data described below, in case they wished to give a more complete portrait of themselves to persons interested in the Youth Olympic Games.
Each NOC is responsible to obtain the necessary consents from their Athletes and, for all minors, their parents’/legal guardians’ before transmitting this additional data to BAYOGOC. Athletes (and when applicable, their parents) must be informed, understand and agree that providing this information is not mandatory, and that all collected additional data will be used only for the coverage of the Youth Olympic Games and may be shared with representatives of mass media, including but not limited to newspapers, TV stations, radio stations and news agencies, which may decide to make this information public. Athletes should not provide any such additional information if they are not comfortable with this information being made public.
The following fields should be filled out in English, French or Spanish, using Latin letters:
Data field Description
Nickname Athlete’s nickname, if applicable
Hobbies Activities of interest pursued during the athlete’s free time
Favourite game Name of the athlete’s favourite computer / mobile / Xbox / PSP / PS2 / arcade / card / board game
Favourite song Title of athlete’s favourite song
Favourite movie Title of the athlete’s favourite movie
Started competing Year in which the Athlete started to participate in national competitions
Sporting achievements Athlete’s major sporting achievement(s) (national and international level, event, ranking/result)
Club Sport club that the Athlete belongs to
Coach Name of the athlete’s current personal or team coach
Sporting hero Athlete’s personal sporting role model
Professional objectives Professional objectives of the Athlete after retiring from competitive sport
Language(s) spoken Languages spoken to level necessary for interviews (please enter at least one language)
Social media
Web address of the athlete’s public-facing fan page on Facebook/Twitter/Instagram or personal website/blog or any other public social media
This information was then collected in the Athlete’s Additional Data Bulk Template which is available in the DRP Folder of the YOGnet’s Library. Instructions on how to fill out the template may be found within the “Instructions” tab in the bulk template. Deadline of submission was 6 September 2018.
The Pre-DRP period was scheduled from 18 June to 13 July 2018 and was conducted online via YOMS by BAYOGOC. The aim of the Pre-DRP was to undertake a realistic review of the long list of potential participating Athletes and delegates to reduce the number of registrants. Throughout the Pre-DRP process, it was essential to ensure that data of all participants confirmed in the Pre-DRP was correct as the PVC will act as a special entry visa “24-H” into Argentina. The YOMS Pre-DRP Module facilitated by video conference, phone calls, and/or email was used for this purpose,
The stages of Pre-DRP were the following:
1. BAYOGOC reviews long list and includes comments in YOMS if necessary
2. NOC reviews long list and replies or provides feedback 3. BAYOGOC performs video conference, phone call or communicates via
email with the NOC (if necessary) 4. Confirmation of Pre-DRP by BAYOGOC
5. Confirmation of Pre-DRP by NOC
Please refer to the YOMS Technical Instructions Part 2 for more information.
Once Pre-DRP was completed the Pre-Valid Cards (PVCs) were printed and delivered to the NOCs.
A Pre-Valid Card (PVC) is a Youth Olympic Accreditation Card (YOAC) that has not yet been through the Games-time validation process.
As the PVC will act as a special entry visa “24-H” into Argentina, a unique visa number will be printed on the back of the PVC which is linked to the information submitted in the YOMS Accreditation module.
Distribution of the Pre-Valid Cards (PVCs) to the NOCs took place after the completion of the Pre-DRP. PVCs were sent to each NOC by post. As the main concern of the PVCs’ delivery is security, the primary mode of delivery was through diplomatic post to local Argentinian Representations where possible. The list of local Argentinian Representations may be found on the Ministry of Foreign Affairs and Worship’s website.
In order to facilitate PVC delivery in the African and Asian continents, BAYOGOC delivered PVCs on-site at the 3rd African Youth Games and the Asian Games for all African and Asian NOCs respectively.
For countries which were not reachable by diplomatic post and not participating in the continental events mentioned above, PVCs were distributed via courier services.
Each NOC is responsible for distribution of the PVCs to eligible delegation members. Presented together with the holder’s valid travel document at a port of entry, the PVC acts as a special entry visa into Argentina. Only participants whose application for accreditation was submitted by 24 May 2018 were eligible to receive a PVC. All participants that are not Argentinian citizens and were not registered in the accreditation system by 24 May 2018 have not received a PVC. Please refer to the Entry Visa Guide for information about late registration.
Any PVCs received but not used for Games participation must be returned by the CdM to BAYOGOC Accreditation upon arrival at the Youth Olympic Village Welcome Centre - Accreditation Centre and should not be used for travel.
A Confirmation of Receipt form has been included in the package containing the NOC’s PVCs. NOCs must sign, scan, and email this Confirmation of Receipt back to [email protected] immediately upon receiving the PVCs.
The Pre-Valid Card is an important document, and NOCs must take good care to ensure that all participants receive their PVC safely, and that they are intact and undamaged upon arrival.
Each NOC’s cooperation with distribution of PVCs is essential to facilitate the smooth arrival process and avoid any potential delays.
More instructions on the usage of the PVC have been provided in the package containing the NOC’s PVCs.
BAYOGOC and the Argentine authorities have defined the Late Registration Process. The Late Registration process is divided into two (2) periods;
1st Period: 16 to 31 July 2018 (PVCs have been sent)
NOCs had to fulfil the following conditions before 31 July 2018:
1. Send an email to their ACR/SEQ coordinator justifying why these participants need to be registered
2. Submit participants’ complete information using the bulk template and attaching the participants’ valid picture.
All information had to be included in one (1) email. Data of these participants was then submitted to the authorities for background check. If approved, PVCs of these participants were issued and delivered.
It is important to note that ALL delegates participating in the Summer Youth Olympic Games Buenos Aires 2018 must possess a ’24-H’ Visa to enter Argentina.
2nd Period: 1 August 2018 onwards (Invitation Letters will be sent)
Delegates registered after 31 July 2018 who are confirmed on the Final Accreditation report will no longer need to make their own visa arrangements to apply for 24-H visas to travel to and enter Argentina for the Games, as was communicated previously.
• Delegates who are nationals from countries not requiring a tourist visa will be provided a welcome letter bearing their unique immigration ID number to enter Argentina.
• Delegates who are nationals from countries requiring a tourist visa will be provided with a PVC. The PVC will serve as a visa for travelling to Argentina. For more information regarding the delivery process, NOCs may contact their dedicated Accreditation and Sport Entries Coordinator.
Please refer to the List of Countries needing a Tourist Visa in the DRP Folder of the YOGnet’s Library. It is important to note that BAYOGOC will not issue a YOAC for participants without a ’24-H’ visa.
The process known as ‘Entries’ provides for the official entry of eligible and qualified Athletes and teams to Buenos Aires 2018.
The YOMS Sport Entries Module provides NOCs with the ability to manage, edit, delete, review and export their entries information throughout the Sport Entries period between 16 July and 31 August 2018.
An electronic entry had to be completed for each Athlete and team entered to Buenos Aires 2018. All entered Athletes and teams must be eligible and must have qualified to compete according to the qualification system of the respective IF, respecting the quotas per discipline/event and per NOC.
To ensure a smooth and successful data-entry and inscription process, NOCs should note the following:
● NOCs should carefully study the general and sport-specific instructions found in the DRP Guide, under section 7.4. Sport Entries of chapter 7. Main Steps of the DRP, and the YOMS Technical Instruction Part 3 before processing their entries.
● When an Athlete or team has been entered into an event, all required event-specific information must be completed in full.
In accordance with the Buenos Aires 2018 Qualification System Principles, an NOC Delegation may comprise of a maximum of seventy-five (75) Athletes in individual sports, and a minimum of two (2) Athletes – one (1) woman and one (1) man - per NOC is guaranteed.
An NOC may also participate with a maximum of one (1) women's and one (1) men's team across the following team sports: Football, Handball, Hockey and Rugby, (except for the host country).
Eligibility requirements
For all Athlete entries, it is the NOC’s responsibility to abide strictly by the qualification and participation criteria set out in the respective Qualification Systems for the 3rd Summer Youth Olympic Games, that can be found on the IOC’s NOC Games Preparation Platform.
User Account
The username and the password for the YOMS Sport Entries Module is the same as in the YOMS Accreditation Module. Please refer to section 4.2. User Account Application Form (UAAF) for more details.
Please refer to the Event Programme that can be found in the IOC’s NOC Games Preparation Platform for an overview of the sports/disciplines and events featured in the 3rd Summer Youth Olympic Games and its corresponding Athletes’ age group eligibility.
NOCs must have submitted and confirmed the names of all qualified Athletes who will be competing at Buenos Aires 2018 in the YOMS Sport Entries Module by 23:59 (GMT -3) on 31 August 2018. There will be no requirement for printing, signing, stamping, scanning and emailing back the Sport Entries report to BAYOGOC, as the entire process was conducted digitally.
More detailed instructions are available in the YOMS Technical Instructions Part 3.
When submitting the final entries, NOCs confirmed that the relevant NF has reviewed and verified each Athlete entry listed in the final entries report pertaining to its sport. NOCs should be able to provide documentation confirming that this verification was conducted with the relevant NF for each athlete, if requested.
Upon the submission of final entries, the NOC representative declared in the YOMS Sport Entries Module that he/she had been duly authorised to act on
behalf of its NOC as its representative for the registration of its Athletes for Buenos Aires 2018. The exact wording of the declaration is as follows:
I, the undersigned, declare that I have been duly authorised to act on behalf of the NOC of <NOC> as its representative for the registration of its Athletes for the Summer Youth Olympic Games Buenos Aires 2018.
The NOC of <NOC> agrees that by pressing the “Submit Entries” button, it declares and confirms that:
● All Athletes listed in the Sport Entries report are consistent with the NOC’s online entry submission process,
● No additional entries will be submitted unless my NOC officially receives an additional quota due to the reallocation process or if there is a need for replacement that complies with the conditions of the Late Athlete Replacement Policy,
● All the submitted entries listed in the Sport Entries report have been confirmed by the National Federation (NF) in concern,
● The NOC of <NOC> has available documents attesting this verification was conducted with the corresponding NF for each athlete.
After the submission and finalisation of Sport Entries, NOCs received a notification by email to return to the YOMS to check and confirm the Final Team Size (FTS). The FTS details the entitlements and number of Team Officials (including Additional Team Officials), NOC Associates, NOC assistants and Upgrade Cards allotted to the relevant NOC in accordance with the number of Athletes in the Sport Entries Report.
More detailed instructions are available in the YOMS Technical Instructions Part 3.
After confirmation of the FTS, NOCs received an email directing them to return to the YOMS for the final stage of the Delegation Registration Process.
At this stage, NOCs were required to select the rest of their delegation: CdM, Team Officials, Additional Team Officials, Young Change-Maker (if applicable), NOC President, NOC Secretary General, or NOC Representative, Accompanying Associates and NOC Associates in accordance with the FTS.
The NOC was then required to confirm the selection which generated the Final Accreditation Report. At this point, the DRP was considered finalised.
More detailed instructions are available in the YOMS Technical Instructions Part 3.
NOCs were notified by email of the successful completion of the DRP and should be contacted by OTA with regards to the issuance of travel tickets. Please refer to section 4.5.1. Issuing of Travel Tickets for more information.
This policy will apply to Athletes of National Olympic Committees attending the Youth Olympic Games Buenos Aires 2018 (YOG).
The deadline for the Final Entries list of participating Athletes in the Youth Olympic Games Buenos Aires 2018 (sport entries deadline) is 23:59 Buenos Aires time (GMT-3) 31 August 2018.
After the sport entries deadline, where there are medical conditions preventing participation of an athlete, proven Anti-Doping Rule Violation (ADRV) or other exceptional reasons, the IOC, after consultation with the relevant International Federation (IF) and IOC medical expert (when deemed appropriate by the IOC), may authorise a permanent replacement of an Athlete by another Athlete only in the same sport and discipline and event.
This policy is only applicable for those sports/disciplines where the quota place has been allocated to the NOC and not to an Athlete by name.
Applicable sports: Diving, Swimming, Archery, Basketball 3x3, Canoe, Cycling, Equestrian, Futsal, Golf, Gymnastics, Beach Handball, Hockey5s, Rowing, Rugby Sevens, Sailing, Shooting, Taekwondo, Triathlon, Beach Volleyball, Weightlifting and Wrestling.
Late Athlete Replacement (LAR) is possible only provided that:
• The replacement Athlete meets the eligibility conditions and qualification criteria to take part in the YOG, as stipulated in the “Qualification Systems – Youth Olympic Games Buenos Aires 2018” per sport/disciplines published in 2016, and regularly updated by the IOC on the Games Preparation Platform;
• The NOC of the replacement Athlete had applied successfully for accreditation for the Athlete prior to the accreditation application deadline. As such, the replacement Athlete has been registered by BAYOGOC in the “NOC's Athlete Accreditation Long List”; and
• No doping control issues are pending concerning the replacement athlete
In addition, the procedure outlined below must be followed and the required forms submitted within the timeframe stated in this policy.
The “Late Athlete Replacement Form” and “Sport Entry Form” must be completed and a valid medical certificate or supporting document for the replaced Athlete must be submitted by the relevant NOC, for the Athlete being replaced and the replacement Athlete using the eLAR tool found in the YOMS Sport Entries module;
The “Conditions of Participation” including the “Parental / Legal Guardian Acknowledgement of Consent for Minors” form must be completed and submitted by the relevant NOC for the replacement athlete. The NOC must submit a scanned copy of the “Conditions of Participation” electronically and
bring the original, signed and stamped to Youth Olympic Village Welcome Centre – Accreditation Centre;
The IOC and the relevant IF may make a LAR, subject to their joint consent and at their discretion.
It is important to note that BAYOGOC cannot guarantee that the application will be processed and approved in time for the scheduled departure of the substituted Athlete to Buenos Aires, should the replacement Athlete require a PVC.
The latest a Late Athlete Replacement may occur and must complete no later than 23:59 GMT-3, 29 September 2018. In exceptional cases, LAR may occur up to the time of the first Technical Meeting for the relevant Sport/Discipline or at such other later time as the IOC and the relevant IF agrees is deemed necessary. In such cases, the NOC must contact the YOV Welcome Centre – Accreditation Centre in order to allow for accreditation entitlements to be transferred from the withdrawn Athlete to the substitute Athlete (subject to the permission of the IOC as referred to above). Following the transfer, the YOAC of the substituted Athlete shall be cancelled.
All documentation and queries regarding this matter should be addressed to BAYOGOC Accreditation and Sports Entries. NOCs may submit a Late Athlete Replacement Application with all relevant documentation by using the eLAR tool found in the YOMS Sport Entries module.
Applications with missing information will not be processed.
This policy is subject to further change by the IOC for exceptional circumstances.
This policy describes action to be taken by the relevant International Federation (IF), International Olympic Committee (IOC) and the Buenos Aires 2018 Youth Olympic Games Organising Committee (BAYOGOC) for the Youth Olympic Games (Buenos Aires 2018) in the event of a late reallocation of a quota place. The deadline for the Final Entries list of participating athletes in the Buenos Aires 2018 Youth Olympic Games (sport entries deadline) is 23:59 GMT-3, 31 August 2018. After the sport entries deadline, this policy comes into force, and will be strictly enforced. Late Reallocation may only occur up to 23:59 GMT-3, 29 September 2018. From 23:59 GMT-3, 31 August 2018, the relevant IF in consultation with BAYOGOC and the IOC may authorize a reallocation of a quota place. Only in specific cases as listed below - a reallocation of quota place may occur: 1. A withdrawal of an athlete whose quota place has been allocated to the
NOC is injured or unable to participate due to urgent medical problems or in other exceptional circumstances and does not have a replacement after the sport entries deadline.
2. A withdrawal of an athlete whose quota place has been allocated to the
athlete is injured or unable to participate due to urgent medical problems or in other exceptional circumstances. Applicable sports: Athletics, Badminton, Boxing, Fencing, Judo, Modern Pentathlon, Table Tennis, Tennis, Breaking, Karate, Sport Climbing and Roller Speed Skating.
3. An athlete is declared ineligible by the IOC due to a proven Anti-Doping
Rule Violation (ADRV) after the sport entries deadline; 4. An athlete is declared ineligible by the relevant IF due to a proven Anti-
Doping Rule Violation (ADRV) after the sport entries deadline; 5. An athlete is declared ineligible by the IOC after the sport entries
deadline; 6. A ruling from the Court of Arbitration for Sport, which takes place after the
sport entries deadline; In all above cases, the quota place will be reallocated by the relevant IF in accordance to the respective Qualification System and the Reallocation process and in consultation with BAYOGOC and IOC up to 23:59 GMT-3, 29 September 2018. After this, no reallocation will be allowed. The reallocation of a quota place is only possible provided that: i. The NOC of the replacement athlete had applied successfully for
accreditation for the athlete prior to the accreditation application deadline and thus, the replacement athlete has been registered by BAYOGOC in the “NOC's athlete Accreditation Long List”;
ii. The athlete utilizing the reallocated quota place is eligible, to take part in
the Buenos Aires 2018 Youth Olympic Games as stipulated in the “Qualification System – Youth Olympic Games Buenos Aires 2018”, per sport/disciplines published in 2016, and regularly updated by the IOC; and
iii. No doping issues are pending for the athlete utilizing the reallocated
quota place. The following additional procedures must also be carried out: a) The “Sport Entry Form” must be completed and submitted by the NOC
that receives the reallocated quota; The “Conditions of Participation” including the “Parental / Legal Guardian Acknowledgement of Consent for Minors” form must be completed and submitted by the relevant NOC for the athlete who is occupying the reallocated quota. The NOC may submit a scanned copy of the “Conditions of Participation” electronically and bring the original, signed and stamped to the Youth Olympic Village Accreditation Centre - Welcome Centre.
The Official Travel Agency (OTA) will issue travel tickets only for the names listed in the Final Accreditation Report of the respective NOC and after details are
validated by the NOC on the Ticket Order Form. Ticket Order Forms will be published on the OTA web platform following the completion of the DRP in order to provide each passenger with an itinerary (if necessary).
The NOC must validate the online Ticket Order Form within 24 hours of its publication on the OTA web platform.
For more information about the travel arrangements, please refer to the IOC NOC Team Delegation Travel and Accommodation Policy which is available on the IOC’s NOC Games Preparation Platform. NOCs may also refer to the OTA web platform, and to the introductory letter sent to NOCs by OTA.
Note: The OTA will use travellers’ information in accordance with the Travellers’ Notice.
Original copies of the signed and stamped Condition of Participation Forms (COPs) and Parent/Legal Guardian Acknowledgement of Consent for Minors Forms (PGFs) must have reached BAYOGOC by 23:59 (GMT-3) on 6 September 2018.
Original copies of the COPs (and PGFs) had to be posted to:
BAYOGOC Accreditation Adolfo Alsina 1659 C1088AAO CABA Argentina
Original copies of the signed and stamped COPs (and PGFs) that did not reach BAYOGOC on 6 September 2018 must be presented by the CdM or the respective delegate at the Youth Olympic Village Welcome Centre - Accreditation Centre upon arrival at the latest.
Failure to produce the required COPs (and PGFs) will result in the refusal to validate the delegate’s PVC, thus disabling their participation in Buenos Aires 2018.
A new version of the COP/PGF has been uploaded to the YOMS and the DRP folder of the YOGnet’s Library. NOCs may use either version of the form, making sure that all COP (and PGF) form fields are completed accordingly. Only the pages with form fields need to be printed, completed, signed, stamped and returned to BAYOGOC. PVCs will not be validated for individuals who do not submit their signed and stamped COPs (and PGFs) and will not be allowed to participate in Buenos Aires 2018 until the form is received and verified by BAYOGOC.
BAYOGOC will finalise the allocation of rooms to NOCs in the YOV after the completion of the DRP. BAYOGOC will inform NOCs of their final YOV Allotment Plan by 12 September 2018, prior to the CdM (or authorised representative’s) arrival for the Inventory and Inspection (I&I) in the host city.
The final YOV Allotment package will consist of the following files:
• YOV masterplan
• Block and building access points
• Floorplan(s) of apartments assigned to the NOC
• Building’s balcony dimensions
• Summary report with the number of beds and apartments assigned to the NOC.
All accredited participants of the Summer Youth Olympic Games Buenos Aires 2018, except Argentinian citizens, must possess a special entry visa type “24-H” to be able to enter the country and participate in the event.
For more information, please refer to the Entry Visa Guide.
The Pre-Valid Card (PVC) will act as a special entry visa “24-H” to enter Argentina. BAYOGOC, in cooperation with the relevant Argentinian government authorities, will inform airline carriers and airport representatives around the world about the PVCs and their function as an entry visa and its importance for the participants travelling to Argentina for the Summer Youth Olympic Games Buenos Aires 2018. It is recommended that NOCs work with airlines and immigration services in their territories to ensure that they are aware that the PVC can be used as an entry visa.
Individuals using their PVCs as an entry visa to enter Argentina must ensure that their identification documents are valid until at least 18 April 2019. The identification documents used to enter Argentina must match the information provided on their accreditation applications.
Upon entry to Argentina, Pre-Valid Card holders must present a valid passport (or a valid government-issued photo identity document for Mercosur members) and a PVC.
The PVC does not work as a transit visa for any country. If transit visas are required for countries through which a participant will travel on the way to Argentina, the participants are responsible to obtain the transit visas before leaving their country of origin.
If a PVC is lost, stolen or damaged before or after entry in Argentina, individuals should inform their respective BAYOGOC Accreditation point of
contact immediately so that the card can be cancelled in the system.
Cancelled PVCs will no longer be valid for entry into Argentina, even if the card is later found.
For more information, please refer to the Entry Visa Guide.
Upon arrival, the applicant must visit one of the Accreditation Centres in order to issue their YOAC. Please refer to section 4.5.4.3.1. Accreditation Centres for details about locations and schedules.
When presented along with a valid identification document at a Buenos Aires 2018 Accreditation Centre, the PVC will be validated and become a Youth Olympic Accreditation Card (YOAC). PVCs must be validated in person at one of the locations outlined below to access any park or venue. An individual will not be able to access any park or venue until he/she has completed the validation.
All NOC delegates residing at the YOV must validate their PVCs at the Youth Olympic Village Welcome Centre - Accreditation Centre. Additional Team Officials are also encouraged to validate their PVCs at the Youth Olympic Village Welcome Centre - Accreditation Centre. NOC Presidents, NOC Secretaries General and their Accompanying Associates, as well as NOC Associates are encouraged to validate their PVCs at the Urban Park Accreditation Centre located at the Hilton Hotel, Puerto Madero.
The four (4) Accreditation Centres are stationed at the following Buenos Aires 2018 locations:
Accreditation Centre
Location (address)
Opening dates and times
YOV Welcome Centre -
Accreditation Centre
Youth Olympic Village (Av. Coronel Roca 4375)
• 2 - 5 Oct.: 24 hours • 7 - 18 Oct.: 8:00 - 22:00
Urban Park Accreditation
Centre
Hilton Hotel Puerto Madero
(Macacha Güemes 351) *29 Sept. - 18 Oct.: 8:00 - 20:00
Uniform and Accreditation Centre (UAC)
CENARD (Av. Del Libertador 7100)
29 Sept. – 18 Oct: 8:00 - 20:00
Media Accreditation
Centre
IBC (La Rural –
Av. Sarmiento 2704) *15 Sept. – 18 Oct.: 8:00 - 20:00
*The opening hours for the Urban Park Accreditation Centre and the Media Accreditation Centre on 6 October (Opening Ceremony day) will be from 8:00 to 14:00.
These Accreditation Centres will provide the following Accreditation Services:
Accreditation Centre
PVC validation
Card production
Issue Resolution
Venue Pass
YOV Guest Pass
YOV Welcome Centre -
Accreditation Centre
• • • •
Urban Park Accreditation
Centre • • • •
Uniform and Accreditation Centre (UAC)
• • •
Media Accreditation
Centre • • • •
Accreditation Offices are stationed at the following Buenos Aires 2018 locations:
Accreditation Offices
Accreditation Offices can be found at the following locations and will provide the following limited accreditation services:
Venue Location Issue
resolution Venue Pass
Green ParkAccreditation Office
Olleros 1510 • •
Tecnópolis
ParkAccreditation Office
Juan Bautista de la Salle 4550
• •
Youth Olympic Park Accreditation Office
Av. Coronel Roca 3490
• •
*Opening hours for the accreditation offices are in accordance with the opening hours of the park.
Accreditation Help Desks
Accreditation Help Desks may be found at the following locations and will provide the following limited accreditation services:
Venue Location Issue resolution Venue Pass
Urban Park Accreditation Help Desk
Youth Olympic Pass tent on Marta Lynch
street • •
Green Park Accreditation Help Desk 1
Youth Olympic Pass tent on Av. Agustin
Mendez • •
Green Park Accreditation Help Desk 2
Youth Olympic Pass tent on Andres Bello
street • •
Parque Sarmiento Accreditation Help Desk
Youth Olympic Pass tent at Parque
Sarmiento • •
Club Atlético San Isidro (Sede La Boya) Accreditation
Help Desk
Youth Olympic Pass tent • •
Club Naútico San Isidro Accreditation Help Desk
Youth Olympic Pass tent • •
Hurlingham Golf Club Accreditation Help Desk
Event Services Information Booth
• •
Paseo de la Costa Accreditation Help Desk
Youth Olympic Pass tent
• •
*Opening hours for the accreditation offices are in accordance with the opening hours of the park.
During the official dates of arrivals operation (from 30 September 2018 to 18 October 2018) NOC participants of Buenos Aires 2018 and those participating in OiA Forum are entitled to receive the following arrivals service:
• BAYOGOC assistance at Official Ports of Entry including o Facilitation at Customs o Lost Luggage delivery for NOC clients staying at the Youth
Olympic Village o Welcome Desk to provide NOCs with basic information regarding
Buenos Aires 2018 • Pre-planned transport service from the Official Ports of Entry to the
Youth Olympic Village and official hotels based on itineraries provided to OTA
• Logistics and sports equipment transfer to the Youth Olympic Village and competition venues
BAYOGOC will not be providing arrival services outside of these dates.
For further information on the conditions of participation to OiA, please refer to the Conditions of Participation for NOCs sent by the IOC.
The IOC has appointed Carlson Wagonlit Travel as the OTA to facilitate and manage all NOC Team Delegation travel bookings from the NOC home territory (indicated by the NOC and agreed with the OTA) to the Official Ports of Entry.
OTA will liaise directly with NOCs to confirm a travel itinerary – i.e., travel route(s), travel dates and mode of transport in accordance with the applicable NOC Team Delegation Travel and Accommodation policy and the NOC Estimated Team Size (ETS) provided by BAYOGOC Sport Entries.
NOCs have been provided access to the OTA platform.
IOC will cover the cost of return travel to the Official Port of Entry (EZE and AEP) of Buenos Aires 2018 for NOC Team Delegations (participating Athletes, Team Officials including the Chef de Mission within the allocated Team Officials quota, and Young Change-Makers if applicable), that have booked through the OTA or have successfully applied for a travel exception. See page 4 of the NOC Team Delegation Travel and Accommodation policy for details.
If NOCs do not successfully apply for a travel exception and their travel is independently changed or planned, they will be liable for all costs as described in the NOC Team Delegation Travel and Accommodation policy (i.e. travel, accommodation, cancellation fees, etc.).
Contact details of the OTA:
Carlson Wagonlit Travel (CWT) - YOG Travel Desk
Tel.: +41 58 322 1540
Fax: +41 43 456 9119
E-mail: [email protected]
Opening times of the OTA:
Service location Dates Opening Times
OTA office (Switzerland)
1 Oct 2017 – 21 Oct 2018 Monday – Friday
(except national holidays in Switzerland)
8:00 – 18:00 (Swiss time: GMT+2)
OTA Desk at the NOC Services Centre – FA
Helpdesk
as from YOV Soft Opening 30 Sept – 1 Oct
8:00 – 20:00
as from YOV Official Opening 2 Oct – 20 Oct
8:00 – 22:00
OTA office (Switzerland)
Peak arrival dates 1 Oct 00:00 – 6 Oct 18:00
(Swiss time: GMT+2) 24-hours
IOC Hotel 21 Oct 2018 8:00 – 12:00
OTA office (Switzerland)
Peak departure dates 19 Oct 00:00 – 22 Oct 23:59
(Swiss time: GMT+2) 24-hours
OTA office (Switzerland)
22 Oct 2018 – 31 Jan 2019 9:00 - 18:00
(Swiss time: GMT+2)
Please refer to the NOC Team Delegation Travel and Accommodation policy for further information.
The city of Buenos Aires is served by two airports:
• Ministro Pistarini International Airport (EZE) (also known as Ezeiza Airport)
• Aeroparque Metropolitano Jorge Newbery (AEP) (also known as Aeroparque).
These are the two Official Ports of Entry for the Summer Youth Olympic Games Buenos Aires 2018, where a full range of services will be provided by BAYOGOC.
EZE is located in the county of Ezeiza, 23 kilometres from the Youth Olympic Village. It is the largest airport in the country, with two international terminals, and a third dedicated to charter and cargo flights. EZE will be the primary Port of Entry.
AEP is located within the city of Buenos Aires at the north end of the neighbourhood of Palermo. AEP is a smaller airport, mainly used for domestic or regional flights. Some connecting flights may arrive to this Port of Entry.
Alternative Ports of Entry include:
• Ferry Terminals in Puerto Madero (City of Buenos Aires) • Retiro Bus Terminal (City of Buenos Aires)
Please note that no services will be provided by BAYOGOC at these non-official Ports of Entry.
Once disembarking the plane, NOCs will complete the following steps at the official port of entry:
1. Immigration
2. Luggage Belt
a. Bags and equipment collection
b. Claim for Lost Luggage (if required)
c. Customs Broker
i. Initiate Temporary Admission process
d. ANMAC / RENAR
i. Weapons Visual Check
3. Customs
4. Welcome Desk
5. Load Zones
NOCs are requested to make their own way to the Immigration area, where exclusive lanes will be available for Buenos Aires 2018 participants. As referred in section 4.5.4.1., NOC participants must present their Pre-Valid Card or their 24-H visa, together with a valid passport (or a valid government-issued photo identity document for Mercosur members) to enter Argentina.
NOCs are responsible for collecting and ensuring that they have all their belongings, checking that they are in good condition and going through customs clearance (See section 5.1.4. Argentine Customs and Accompanying Luggage Allowances for details).
Standard airport luggage collection procedures will apply, including the retrieval of oversized luggage.
NOCs will then be directed to the Buenos Aires 2018 Arrivals & Departures Welcome Desk, located at the main arrivals hall, where they will be directed to the transport loading zone.
BAYOGOC strongly recommends that NOCs tag all their luggage appropriately using the Luggage tag template provided. It should include the delegate’s name, NOC 3-letter code, contact details and accreditation
number
The template is available for downloading and printing in A4-size paper in the Freight & Luggage folder of the YOGnet’s Library
Delegates should report any mishandled, damaged, lost or delayed luggage to the corresponding airline counter at the luggage belt, who will be responsible
for its repair and/or return to the owner. BAYOGOC staff will be present at the luggage belt area to assist in making the claim.
Due to security measures around the YOV perimeter, airlines will not be able to access the YOV to deliver recovered luggage. In view of this, BAYOGOC highly recommends NOCs to authorise BAYOGOC to run the door-to-door delivery of their recovered luggage.
If NOCs wish to receive at the YOV their luggage recovered between 30 September to 17 October only, they must sign a waiver at the Welcome Desk (located after Customs at the airport) to handle their luggage. This waiver authorizes BAYOGOC to deliver the recovered luggage and/or sports equipment to the Logistics tent at the YOV. The Front Desk of the NOC Services Centre - FA Helpdesk will call the NOC to inform them once the luggage and/or sports equipment arrives for its collection.
NOCs that choose not to sign this waiver must collect their recovered luggage from the airport by their own means.
Should NOCs misplace their belongings at the airport, they are advised to make a report to the airport police (called ‘PSA’).
All travellers must complete the Customs Declaration Form OM-2087/G3 (if arriving by air or sea) or OM-2087/G4 (if arriving by land or waterway). The form may be provided to the passenger by the airline before arrival, or it may be obtained at the Customs control point.
Note: Declaration forms given at customs must be filled out by an accompanying adult member of the delegation; minors are not allowed to fill out the information.
Simex is Buenos Aires 2018’s official customs broker and will provide assistance at both Official Ports of Entry after Immigration. NOCs that require a temporary importation for accompanying luggage (such as sports equipment (bows and arrows, all bicycles, golf equipment & pole vaults), weapons (laser guns and compressed-air rifles & pistols with their respective ammunition), medicine & medical equipment, food, merchandising, etc.,) must seek their assistance after collecting their accompanying luggage.
Travellers must pass through one of the two Customs lines: ‘Nothing to declare’ or ‘Goods to declare’, according to what has been stated on the previously filled Customs form.
Entry line Clients must use this line if they:
‘Nothing to declare’ • are carrying no more than the customs allowance • are carrying no prohibited or restricted goods
‘Goods to declare’
• are carrying goods or cash to declare • are carrying prohibited or restricted goods • are carrying commercial goods • are not sure about what to declare
Travellers who choose the ‘Nothing to declare’ line may proceed directly through with their own luggage, and Customs officials will press a button that emits a light signal that will show one of two random results:
• Green light: only the Customs Declaration Form must be submitted and no further processing.
• Red light: the Customs Declaration Form must be submitted, and luggage will be checked selectively and non-intrusively (through a scanner) to verify the consistency of the luggage contents with those declared in the form.
The following items do not need to be declared:
• Objects for the traveller’s personal use such as: clothing, toiletries and personal sports equipment (except for the sports equipment specified above)
• Books, newspapers and brochures with no commercial purpose • For non-border countries, new and used goods up to a limit of USD 300
(for minors under 16 years of age, the limit is USD 150) • For border countries, new and used goods up to a limit of USD 150 (for
minors under 16 years of age, the limit is USD 75).
Travellers who choose the ‘Goods to declare’ line should proceed with their own bags to declare the following:
• items in their original packaging with a total value above USD 300 (for arrivals by air)
• cash in amounts larger than USD 10,000 • gifts and other goods with no commercial purposes.
Travelers entering the Argentine territory with cash and/or monetary instruments, in foreign or national currency of legal tender, must declare it before the customs service by means of the form OM.2249-A, at the time of their entry into the country, in accordance with the following limitations:
• Adults over 16 years of age or emancipated: USD 10,000 • Minors under 16 years of age, non-emancipated children: USD 5,000.
These limits will be calculated for each traveller.
Note: For the conversion of currencies, the buyer's exchange rate corresponding to the close of the business day immediately prior to the entry (communicated by the Argentine national bank: Banco de la Nación Argentina), must be taken into account.
NOCs must check the regulations in the Accompanying Luggage Guide (available in the Freight & Luggage folder of the YOGnet’s Library)or customs, which states the items that must be declared upon entry into Argentina.
NOCs bringing the following items for use during the Games must declare the items at customs:
● Medicine and medical equipment: BAYOGOC must have been informed about the shipment of these goods via the form on the YOGnet prior to their arrival.
● Cameras (if not for personal use) and media equipment: BAYOGOC must have been informed about the shipment of these goods via the form on the YOGnet prior to their arrival.
Laser guns and compressed-air rifles & pistols with their respective ammunition used for Buenos Aires 2018 as competition sports equipment are subject to certain restrictions, for which an authorisation will be required. Information was requested via the Weapons and Ammunition form available on the YOGnet, in order for the government entity (ANMAC/RENAR) to authorise or reject the temporary import of the equipment.
NOCs are required to print and bring with them said authorisations (provided via email by their NOC Relations representative). BAYOGOCstrongly encourages NOCs to check relevant regulations at their country of origin and countries of their connecting flights, if applicable.
It is not permitted for any passenger to import the following as part of their accompanying luggage:
• Food: o meat or meat products from any animal species (including
sausages, cold cuts, ham) o dairy products or dairy bi-products
• Organic matter: o Fresh fruit and vegetables o Flowers and plants with fruits, ornamental plants, trees or parts of
trees, bulbs, seeds, rhizomes, buds, etc. • Other Products:
o animal feed, bee products (wax, propolis, etc.), veterinary products (sera, vaccines and others), insects, bacteria, fungi, reproductive material and other microorganisms for research).
More information regarding restricted items is detailed in the Accompanying Luggage Guide (available in the Freight & Luggage folder of the YOGnet’s Library), or may be found on the website of the National Service of Health and Agro-Food Quality (SENASA, by its Spanish acronym) (only available in Spanish).
NOCs bringing weapons and ammunition as sports equipment that have been previously authorised by the government entity (ANMAC/RENAR) must seek
assistance from the Buenos Aires 2018’s official customs broker in order to sign the declaration for the temporary admission of their weapon(s) and ammunition. An adult member of the delegation must sign for them, as minors are not allowed to sign declarations.
NOCs carrying weapons and ammunition that do not have an authorisation are required to undergo standard importation procedures which may impact the delegation’s arrival time. Buenos Aires 2018’s official customs broker personnel will assist NOCs in this process.
A representative of each NOC is requested to announce the arrival of the delegation at the Welcome Desk, where NOC accredited clients will be directed to the transfers to YOV and to official hotels.
BAYOGOC will only offer pre-planned transport service from the Official Ports of Entry to the Youth Olympic Village and official hotels based on itineraries provided to OTA. All NOCs must provide the travel data to the OTA for all delegates, including NOC Presidents, Secretary Generals, Accompanying Associates, NOC Representatives, NOC Associates, and Additional Team Officials within the set deadline in the format indicated by OTA.
If accurate data is not provided to the OTA, the services defined below will not be guaranteed.
Each NOC client will be directed to distinct load zones depending on their destination:
• Youth Olympic Village
• Official Hotels
When boarding the transfer NOCs are requested to show their PVCs or invitation letter to Buenos Aires 2018 (printed paper or electronic copy).
All luggage and equipment will travel in the same transport or convoy as the owner and will be available for pick up at the destination.
NOC Athletes, Chefs de Mission, Team Officials, and Young Change-Makers will be directed to the YOV Load Zone to board their transfer.
For information about handling of sports equipment, please refer to section 8.4.4.1. Sports Equipment Arrivals at the YOV.
Additional Team Officials as well as NOC Presidents, Secretary Generals, NOC representatives, NOC Accompanying Associates and NOC Associates will be directed to the Official Hotels Load Zone to board their transfer.
BAYOGOC provides 4 distinct transfer lines offering door-to-door drop off at the official Hotels. NOC clients should refer to the following table to take note which line will offer drop off at their hotel.
Route A
Cyan Americas Towers Hotel Cyan Hotel de las Americas Duomi Plaza Hotel Four Seasons Hotel Ibis Buenos Aires Congreso Hotel Presidente
NH Tango Park Hyatt Buenos Aires Park Tower Sheraton Buenos Aires Hotel Tango de Mayo The Brick Hotel Buenos Aires
Route B
Bristol Hotel de Buenos Aires Broadway Hotel & Suites Eurobuilding Hotel Boutique Globales República Hotel Grand Brizo Buenos Aires Hotel Ibis Buenos Aires Obelisco
Hotel Panamericano Buenos Aires NH Buenos Aires 9 de Julio NH Collection Lancaster Novotel Pestana Buenos Aires Sheraton Libertador Hotel
Route C
725 Continental Alvear Icon CH Madero Urbano Suites Conte Hilton Hotel Faena
Hotel Madero Howard Johnson 9 de Julio Luxor NH Latino
Route D
Alvear Art Hotel Amerian Buenos Aires Park Argenta Tower Hotel & Suites Dazzler Maipú Dazzler San Martín Dolmen Hotel Embajador Hotel El Conquistador Hotel
Hotel Regal Pacific Buenos Aires Hotel Viasui Buenos Aires Howard Johnson Plaza Florida Intercontinental Lafayette Hotel Loi Suites Esmeralda Meliá Buenos Aires Mérit San Telmo
Feir's Park Hotel Gran Hotel Ailén Gran Hotel Buenos Aires Grand King Hotel Holiday Inn Express Puerto Madero Hotel Carsson Buenos Aires Hotel Dorá Buenos Aires Hotel Pulitzer Buenos Aires
Napoleón NH City NH Collection Bs. As. Centro Histórico NH Florida Principado Downtown Hotel Regente Palace Hotel Two Hotel (Savoy)
This information will also be displayed at the Official Hotels Load Zone.
NOC clients should take note that door-to-door transfers will only be provided to official hotels booked through Hub Travel, the official accommodation provider for Buenos Aires 2018. Those that are not staying at an official hotel are advised to take Route A and be dropped off at Sheraton Buenos Aires Hotel.
Please refer to section 9.6 Services for NOC Presidents, Secretary Generals and NOC Associates, and section 9.7 Services for Additional Team Officials for details on arrival processes for each client group.
NOC delegates who are travelling with their own vehicles (including self-drive or self-managed coaches) are responsible for making their own way to the YOV, and of informing their NOC Relations representative the details of their self-arrival (date, hour, vehicles), 48 hours in advance of arrival time at YOV for BAYOGOC to provide smooth access to the security perimeter.
NOCs planning to go to AEP and EZE airports to support the arrival of their delegations must make their own transport arrangements at their own cost, as BAYOGOC will not provide transport for these cases.
In order to return to the YOV, they will be able to accompany the delegation in the same transport, subject to availability.
Non-accredited clients are recommended to use transfer services from the list of official taxis at AEP and EZE airports. Official taxi counters are located in the airport terminals and taxis can also be booked on the spot.
The Youth Olympic Village (YOV) is a safe and comfortable environment which will accommodate Athletes, Team Officials, Chefs de Mission and Young Change-Makers during the Summer Youth Olympic Games Buenos Aires 2018. It is located at the south of the city of Buenos Aires, 23 km away from the Ministro Pistarini International Airport (EZE).
The YOV is part of the Government of the City of Buenos Aires’ urban development programme. Each of the 30 buildings have unique specifications and layouts due to the influence of 8 different project developers. These buildings are 7 - 10 storeys high and are grouped into 6 residential blocks that will be housing approximately 6.300 Buenos Aires 2018 participants.
In line with Buenos Aires 2018’s sustainability approach, some of the buildings have ‘green’ rooftops, which will help to regulate the buildings’ temperatures, improve their air quality, and protect the roofs from weather erosion over time.
At the YOV, Athletes will not only rest and relax to get their best performance during competitions, but also enjoy educational and recreational activities.
A complete map of the Youth Olympic Village detailing all services, offices and building numbers is available in the Youth Olympic Village (YOV) folder of the YOGnet’s library.
YOV Address: (the information must be written in Spanish, exactly as follows):
Villa Olímpica de la Juventud Av. Coronel Roca 4375 Villa Soldati, C1439FIP CABA Argentina
Note: for correspondence for residents, please include the recipient’s name and NOC before the YOV address.
YOV Soft Opening 30 September 2018
YOV Official Opening 2 October 2018
YOV Closing 20 October 2018
The Youth Olympic Village has 3 distinct zones within walking distance of each other.
All accredited clients must pass a walk-through metal detector, and their belongings through a scanner upon arrival through external access points. Appropriate accreditation entitlements will be checked to access all zones of the YOV.
The zones are the following (in order of incoming access):
The YOV Square consists of three areas:
• Welcome Centre: main access into the YOV. It is also the accreditation validation and security scanning point upon first arrival. The Welcome Centre also includes the YOV Guest Pass Desk. A Tourist Information Desk will also be available at this location.
• Village Square: located at the heart of the YOV, holds: • Athletes’ Education Programme • Coffee Store • Cultural & Recreational Activities • General Store • Merchandising Store • The Hall
• Dining Hall: located within the YOV at walking distance from the Residential Zone, offering the main dining services available for ‘knife-and-fork’ accreditation (and meal voucher) holders, providing breakfast, lunch, dinner and 24-hour snacks. Please refer to section 6.11. YOV Food and Beverage for further details.
YOV Guest Pass holders may access the Village Square without being escorted by another accredited person. Please refer to section 6.4.1. YOV Guest Pass.
The Residential Zone is the most private zone in YOV, offering accommodation and services for Athletes, Team Officials, Chefs de Mission and Young Change-Makers during their stay in Buenos Aires 2018.
The following services and offices are located on the ground level of the buildings in this zone:
● Banking services ● Doping Control ● Event Information Centre ● Fitness Centre ● Laundry ● Medical Clinic ● Multi-Faith Centre & Study Room ● NOC Services Centre:
○ Continental Helpdesks ○ FA Helpdesks ○ NOC Assistants Office ○ NOC Meeting Rooms
● NOC Storage Spaces ● Resident Centres
These spaces will be part of the urban development legacy of the south of Buenos Aires. After the Games, they will become local services such as groceries stores and pharmacies, among others, for future residents.
Access to this zone is only permitted for YOAC holders with the ‘R’ symbol. YOV Guest Pass holders must be escorted at all times by an ‘R’ accredited person when accessing the Residential Zone. Please refer to section 6.4.1. YOV Guest Pass for details.
The Residential Zone is divided into 6 blocks which organize and shape the YOV:
The Operational Services zone is restricted to BAYOGOC workforce. Access is exclusively for service providers and contractors.
NOCs may validate accreditations for up to 2 delegates (Chef de Mission and Team Official) during the YOV Soft Opening period, in order to access and stay at the YOV to begin the arrangements prior to their delegation’s arrival.
In order to facilitate the operations of the NOCs during the Soft Opening, BAYOGOC will give the chance to NOCs to request YOV Guest Passes, according to their quota. See section 6.4.1 YOV Guest Pass for more information.
NOCs will be asked to inform the names of the authorized delegates that will arrive during the Soft Opening via a form on the YOGnet by 25 September 2018.
In case a Chef de Mission is unable to come during this period, their responsibilities must be delegated to another representative coming to the YOV during this time via email to their NOC Relations representative. This representative must be an accredited TO, ATO or YCM.
This does not include the transfer of the PGF legal responsibilities.
Dining Hall services for this/these representative/s during this period will be provided to those who have the ‘knife-and-fork’ symbol on their accreditation. Meal vouchers will also be available for purchase at the Food & Beverage Desk, at the Dining Hall entrance.
Note that Athletes are not allowed to access the YOV during this period. Services and operational hours will be limited due to the reduced number of residents.
The operational hours of the services available during Soft Opening in the YOV are the following:
Zone Service Soft Opening hours
YOV Square
(YS)
Village Square
Coffee Store 10:00 – 20:00
Merchandising Store 10:00 – 20:00
Dining Hall 7:00 – 22:00
Residential Zone (RZ)
Resident Centres (3) 7:00 – 22:00
Resident Laundries (2) 8:00 – 20:00
Fitness Centre 8:00 – 20:00
Medical Clinic 7:00 – 23:00
NOC Services Centre
Continental Helpdesk 8:00 – 20:00
FAs Helpdesk 8:00 – 20:00
Meeting Rooms 8:00 – 20:00
Event Information Centre 8:00 – 20:00
All Chefs de Mission will be greeted at the Welcome Centre by the NOC Relations & Services team. BAYOGOC recommends that the CdM (or assigned representative) come before the Delegation’s arrival to Buenos Aires to ensure any pending issues have been resolved by this time.
Upon their arrival, CdMs will conduct the Inspection & Inventory with the YOV Team, and then attend an Introductory Meeting with their NOC Relations representative.
Before the Introductory Meeting and occupation of the NOC allotted spaces, a complete inventory of all the rooms, furniture and fixtures, will be made available to the Chef de Mission. It is the responsibility of the NOC to check all the allocated rooms and note any damages. NOCs will have 36 hours to
complete and report to the Resident Centres any issues and/or defects observed within their allotment.
Any intentional or accidental damage (except for usual wear and tear) will be charged to the NOC. Interior and exterior walls may not be penetrated in any way by objects such as nails, screws or drills. Adhesives to hang posters, schedules, banners, flags, pictures or other items may be used, as long as they do not leave marks or stains.
Any mark or stain resulting of food consumption at the apartments will be considered as damage. The Damage List is available for reference in the Youth Olympic Village (YOV) folder of the YOGnet’s library.
Introductory Meetings with the Chefs de Mission or assigned representative will take place from the Soft Opening on 30 September 2018 to the start of the Games on 6 October 2018. Chefs de Mission are advised to arrive before their team in order to conduct the Introductory Meeting with their NOC Relations representative, allowing a quick and smooth arrival process for the rest of the delegation.
During the Introductory Meeting, CdMs will be introduced to their NOC Assistant(s) and will receive general information about their stay at the YOV and for the Games. Please refer to section 6.7. NOC Assistants for further details.
NOCs will also receive Proxy Cards, which will allow the CdM to delegate authority to members of the delegation (including NOC Assistants) for Games-time operations such as the collection of mail, diplomas and participation certificates. For further information, please refer to section 6.5.1 Proxy cards.
The official opening of the YOV is on 2 October 2018. Athletes and Team Officials must validate their accreditation at the Welcome Centre upon their arrival as from this date.
As of 2 October 2018, all Athletes and Team Officials residing at the YOV will arrive at the Welcome Centre, where luggage and equipment will be screened. Delegations will have access to their accommodation once the NOC’s I&I is complete. The Welcome Centre will be open 24 hours a day.
Before entering the Welcome Centre, NOCs are required to verify which items of sports equipment are allowed into the YOV and which items will be sent to the venues from the Logistics tent. Please refer to section 8.4. Sports Equipment for further details.
NOCs will be responsible for managing their own luggage and sports equipment upon arrival at the Welcome Centre.
Each delegation member must place their luggage and sports equipment through the scanners (PSA). For information on security policies at the YOV, please refer to section 6.16.6. Prohibited Items at the YOV.
Once screened, the bags must be temporarily dropped off at the Baggage Area (BA), where one member of the delegation (TO or YCM) must supervise them while the rest of the NOC validates their accreditation at the Accreditation Desks (ACR). As the delegates complete their accreditation process, they must replace the delegate supervising the bags so that he or she may validate their own PVC.
After completing the accreditation validation process, NOCs must exit the Welcome Centre through the Access Control Point (ACP) in order to pick up and carry their luggage and sports equipment from the Baggage Area to their allotment.
• PSA: Pedestrian Screening Area
• BA: Baggage Area
• WA: Waiting Area
• ACR: Accreditation Desks
• GP: YOV Guest Pass desk
• IRR: Issue Resolution Room
• BOH: Back of house
• ACP: Accreditation Check Point
On-demand assistance will be provided for heavy luggage, as long as a delegation member is present during this process.
YOV Guest Passes will be issued at the Welcome Centre at the specialized YOV Guest Pass desk (GP) at the Accreditation Desks. Each NOC will receive a fixed daily quota of Guest Passes for the Youth Olympic Village based on its team size:
Athletes entered per NOC
YOV Guest Pass quota
1 - 4 3
5 - 30 5
31 - 50 6
51 - 70 7
+ 71 8
YOV Guest Passes will be available from 30 September 2018 to 17 October 2018, except during the Welcome Session (5 October 2018), and on the Opening (6 October 2018) and Closing Ceremony (18 October 2018) days.
NOCs may request YOV Guest Passes online through the YOMS.
• If the guest is already accredited, NOCs must request the YOV Guest Pass by 21:00 at the latest on the day prior to the guests’ visit.
• If the guest is not accredited, the request must be made by 21:00, 72 hours prior to the guest’s visit, in order to conduct security checks.
YOV Guest Passes requests can also be made in bulk until 29 September 2018. Further information can be found in the YOMS Technical Instructions – Complementary.
BAYOGOC Accreditation will send a confirmation email to notify NOCs of declined YOV Guest Pass application before 23:59 on the day before the visit, when applicable.
YOV Guest Passes will be distributed between 9:00 and 20:00 at the Welcome Centre. NOC visitors must leave a valid photo identification document (such as a passport or a valid government-issued photo identity document for Mercosur members) in exchange for their YOV Guest Pass and must return to the pick-up point before leaving the YOV to retrieve their identification.
Use of YOV Guest Passes will be subject to compliance with the following rules:
● Access to the Residential Zone is permitted if the guest is escorted at all times by a resident with ‘R’ on his/her accreditation.
● YOV Guest Passes must be visible at all times during the visit. ● YOV Guest Passes are nominative and are non-transferable among
individuals. ● Guests may enter the Youth Olympic Village only between 9:00 and
20:00 and must depart by 21:00. Restricted hours will be implemented from 2 October to 4 October 2018.
● NOCs are responsible for guest’s behaviour at the Youth Olympic Village.
There will be a desk at the Welcome Centre to provide information to Buenos Aires 2018 participants who wish to visit the city’s attractions.
Dates Hours of operation
7 October – 18 October 2018 9:00 – 18:00
The NOC Services Centre is located at the heart of the YOV, in the Residential Zone. Due to the buildings’ layout, the NOC Services Centre is divided into four different corners:
Dates Hours of operation
Soft opening (30 September – 1 October 2018)
8:00 – 20:00
as from Official opening (2 October – 20 October 2018)
8:00 – 22:00
Proxy cards will allow the CdM to delegate authority to other members of the delegation for Games-time operations. They may be assigned to TO, ATO, YCM and NOC Assistants.
There are two types of proxy cards, each granting the holder permission to carry out different tasks:
• Nominal: exclusive for TO, ATO and YCM. Once assigned it cannot be transferred.
• Not nominal. Each NOC will have a quota for each type, according to the size of the delegation:
Number of Athletes entered per NOC
Nominal Not nominal
1 – 30 1 1
31 – 70 2 2
+71 3 3
• Before Games time: via a form on the YOGnet available between 15 and 25 September. NOCs must state the name of the person(s) who will be entitled to receive a proxy card. If approved by the NOC Relations representative, the entitlement will be provided at the Introductory Meeting.
• During Games time: NOCs may request proxy cards at the NOC Services Centre – Front Desk. The card will be generated on the spot if the NOC qualifies for this entitlement.
Within the quotas stated above, each entitled member may request the following:
Entitlement Permission to request Proxy Cards
Nominal Not nominal
Chef de Mission YES YES
Nominal proxy card holder NO YES
Not nominal proxy card holder NO NO
This procedure applies for new cards and replacements in case of loss or damage.
Proxy cards may be returned at the NOC Services Centre – Front Desk, where they will be destroyed at this point and thus it will be no longer valid.
The CdM may assign the proxy cards according to his or her entitlements and needs within the delegation.
The proxy card does not transfer the PGF legal responsibilities to other members of the delegation other than the CdM.
The scope of responsibilities for each type of proxy card are as follows:
FA / procedure Nominal Not
nominal
Logistics desk •
Transport desk •
Finance desk •
Arrivals & Departures desk •
OTA •
Mail pick up and drop off • •
Directory of Services • • 1
Resident Centre • 2 3
NOC Assistants Shared pool •
1 No new applications will be allowed. Only items previously ordered and payed for may be picked up.
2 Nominal proxy card holders may request and approve allotment repairs for a fee at Resident Centres.
3 Nominal proxy card holders may carry out the YOV check-out. They will be responsible for approving the costs of damages specified in the final Inspection & Inventory.
NOCs may meet with their NOC Relations representatives at the Continental Help Desks in order to coordinate issue resolution and provide general information.
The IOC will have a designated office in the NOC Services Centre to assist NOCs on a daily basis and help with issue resolution.
Also operating within the NOC Services Centre is the FA Help Desk where different functional areas from BAYOGOC will be available to provide assistance for specific topics.
The Official Travel Agency (OTA), Arrivals & Departures, Transport, Logistics and the Directory of Services (DoS) will have their own help desk in this space. Near the YOV departure dates, the Finance desk will also be present at this office in order to provide assistance during the check-out process.
The Front Desk will be located at this same office. NOCs may approach the Front Desk for matters such as:
● Assistance to book NOC meeting rooms ● Collecting Certificates, Diplomas and/or Medal boxes ● General information ● Issue resolution ● Mail pick up and drop off
Six meeting rooms with different layouts and capacities will be available for NOCs. The rooms may be booked on the new ‘Booking’ module of the YOGnet, available as from 48 hours prior to the first time slot on 30 September.
Room Room type Capacity (number of persons)
Planetario Meeting Room 16
Rosedal Meeting Room 16
Costanera Meeting Room 8
Barolo Auditorium 18
Caminito Auditorium 32
Obelisco Auditorium 56
The rooms are named after some of the City of Buenos Aires’ most iconic places.
Each meeting room includes a television screen with a remote control and an HDMI cable (with the exception of Costanera room), a whiteboard, table(s) and chairs. Markers & an eraser to use with the whiteboards may be requested along the room key at the Front Desk of the NOC Services Centre – FA Helpdesk.
• NOC Meeting Rooms may be booked by NOCs on a first-come-first-served basis, daily from 28 September to 18 October between 8:00 and 21:00.
• The agenda is divided into 30-minute slots, and NOCs may book up to 2 hours per day.
• NOCs will be asked to assign a person in charge of picking up the key to the booked room before the meeting at the NOC Services Centre – Front Desk. The key must be returned as soon as the meeting has ended.
• Should NOCs plan for a meeting with non-accredited persons, it is their responsibility to provide YOV Guest Passes to each guest prior to the meeting, as the NOC Meeting Rooms are located in the Residential Zone of the YOV. Please refer to section 6.4.1. YOV Guest Pass for details.
• Meeting attendees are requested to use the room and equipment with care, leaving them in good conditions for the next meetings. The NOC in charge of the meeting will be held responsible if any equipment is damaged upon returning the key.
• There will be a tolerance of 15 minutes to keep the booking. After this, the reservation will be cancelled.
Once logged in to the YOGnet, the NOC user must select the ‘Booking’ tab on the menu. By selecting a date for the meeting, the user will be shown the available rooms, their attendee capacities, and their corresponding schedules. NOCs are kindly requested to cancel any meeting room bookings that will not be used.
If an NOC wishes to cancel an existing reservation, they may do so on the Booking main page of the YOGnet by selecting the reservation they want to cancel from their list. NOCs are kindly requested to cancel any meeting room bookings that will not be used.
Please note that no email reservation or confirmation will be sent by the YOGnet.
NOCs may contact the Front Desk of the NOC Services Centre - FA Helpdesk for assistance.
Chefs de Mission meetings will take place daily (unless stated otherwise) at 7:00 from 2 October to 18 October 2018 at The Hall, a multipurpose tent at the Village Square where other activities will also take place.
These meetings are one of the main communication channels between BAYOGOC, IOC and the NOCs, in which information will be exchanged and operative issues regarding the normal function of NOCs will be addressed.
The meetings will be held in English and Spanish. Simultaneous interpretation will be available in English, French, and Spanish.
The minutes of the Chef de Mission meetings will be distributed on the same day by 17:00, through the YOGnet’s Library and via email.
NOCs will be notified in case the meetings’ frequency changes via the Breaking News section of the YOGnet’s homepage, via email, as well as at the notice board at the NOC Services Centre - FA Helpdesk. If the need for a non-scheduled meeting should arise, it will be communicated also by SMS and WhatsApp to the Chef de Mission’s loaned mobile phone.
BAYOGOC will provide assistance from qualified volunteers to NOCs during Buenos Aires 2018. Chefs de Mission will be personally introduced to their assigned NOC Assistants at the Introductory Meetings.
NOC Assistants will serve as a communication link between BAYOGOC and NOCs. They will take care of any issues or needs the Chef de Mission may delegate to them, accompanying Athletes and Team Officials throughout their everyday activities, such as:
• competitions and training sessions
• cultural & educational activities
• scheduled medical exams
The Chef de Mission must ensure that the tasks assigned to NOC Assistant(s) are appropriate and relevant to the Games.
NOC Assistants will be aligned to NOC Relations & Services’ criteria through specific training and will perform accordingly to guarantee efficient support to the delegations. They will also provide informal translation services when accompanying the delegations.
The number of NOC Assistants assigned to each delegation will correspond to the final team size, specifically based on the number of Athletes of each NOC delegation.
Number of Athletes entered per NOC
Number of Designated NOC Assistants per NOC
1 – 4 1
5 – 20 2
21 – 40 3
41 – 70 4
+71 5
An information package about the assigned NOC Assistants will be provided to each NOC via email prior to the Games containing the following information:
• General information about the assigned NOC Assistant(s)
• The assigned NOC Assistant(s)’ email address(es) so Chefs de Mission may contact them before their arrival in Buenos Aires
• Pre-assigned shifts and days off for each assigned NOC Assistant.
It is the Chef de Mission’s (or other NOC entitled staff member’s) responsibility to manage NOC Assistants’ everyday assignments, leisure time and meals, according to the following regulations:
• Working hours: maximum of 8 hours per day between 8:00 and 20:00, according their pre-assigned shifts.
• Days off: never more than five working days in a row (however, it is not necessary to schedule five consecutive days). The days off specified for each NOC Assistant in the information package sent to NOCs must be respected.
• Meals: one snack and one hot meal per shift (provided by BAYOGOC at the YOV Workforce Dining Hall and exceptionally at other official venues).
• Meal time: 45 minutes per day. • Leisure time: 15 minutes per day.
The working place for all the NOC Assistants is the Youth Olympic Village. They must check-in at the YOV Workforce Centre to receive their daily YOV meal voucher and snack provided by BAYOGOC. NOC Assistants will be able to enter and exit the YOV through the Welcome Centre once they have checked in at Workforce Entrance.
NOC Assistants will not be available for NOCs’ requirements on the following dates and times:
Exception Date Hours of unavailability
Opening Ceremony operations 6 October all day
NOC Assistants’ Training 3 October 15:00 – 17:00
Volunteers’ meeting 5 October 12:00 – 14:00
The NOC Assistants Office is located in the YOV’s Residential Zone, where NOC Assistants may use shared computers and rest. The NOC Assistants Team will also be working at this Office managing all NCS volunteers. For any issues related to the NOC Assistants, NOCs are requested to first contact their NOC Relations representative.
If necessary, NOC Assistants can accompany delegations to competition and training venues using the CSS or the PPS by presenting the corresponding Transport Pass along with their YOAC. The transport
Exceptionally, they may have lunch at other venues if they are working with the NOC. For these cases, the NOC Assistants must request their Venue meal voucher at the corresponding venue’s Workforce Centre.
In case NOC Assistants need to take a transport not provided by BAYOGOC, or if they have meals outside the official venues during working hours, the NOC must pay for the associated costs.
NOC Assistants are not allowed to drive cars during working hours.
NOC Assistants have permission to travel around the City of Buenos Aires during working hours but are limited to official competition and training venues outside the city.
NOC Assistants may purchase goods for NOCs for amounts up to $1.000 ARS (or its equivalent in foreign currency) per day, provided by the NOC. For transactions of amounts larger than stated above, the NOC must request a written authorization via email from the NOC Assistants Team: [email protected].
NOCs wishing to give NOC Assistants presents or NOC’s merchandising must sign the Consent Present Form (provided by the volunteer) in order to pass the security checks at the exit of the Workforce Entrance.
Please take into account that monetary gifts for any volunteers will not be allowed.
Transport Pass(es) will be provided to the NOCs in order for their NOC Assistants to accompany the delegation to competitions and training venues using the CSS and PPS. The Transport Pass(es) will be distributed to the NOC during the Introductory Meetings, according to the number of Athletes as follows:
Number of Athletes entered per NOC
Transport Pass allocation
1 – 4 1
5 – 20 2
21 – 40 2
41 – 70 3
+71 3
Transport Passes are transferable among the NOC Assistants but will not be replaced in case of loss or damage.
Should a CdM (or Proxy card holder) need an additional NOC Assistant on a justified occasion, (for example, when an activity requires more volunteering workforce than the number of allocated assistants, or when their assigned assistants are on their days off), BAYOGOC will provide more volunteers from a shared pool based on the number of Athletes of each delegation, on a first-come-first-served basis subject to availability at the Front Desk of the NOC Services Centre – FA Helpdesk.
NOCs may make requests from 30 September to 17 October between 9:00 and 18:00, by filling out the Shared Pool Form of the day prior to the requirement. A confirmation or rejection email will be sent on the day of the request between 12:00 and 20:00.
NOC Assistants from the Shared Pool may only be requested for two days (either in a row or separated) per day.
NOCs must respect the shifts and time availability of the Shared Pool volunteers. There are two shifts: 8:00 - 16:00 and 12:00 - 20:00.
NOCs may also request NOC Assistants for immediate assistance by filling out the Shared Pool Now Form at the Front Desk of the NOC Services Centre – FA
Helpdesk, also on a first-come-first-served basis and subject to availability. The requesting NOC will receive a confirmation or rejection email within 30 minutes of the request. In case of confirmation, the meeting point between the volunteer and the CdM (or Proxy card holder) will be the NOC Assistants Office.
NOC Assistants from the Shared Pool provide assistance in English, French and/or Spanish.
The maximum amount of Shared Pool volunteers that an NOC may request for simultaneous assistance (both in advance and for immediate assistance) depends on the team size:
Number of Athletes entered per NOC
Number of Shared Pool volunteers available
simultaneously
1 – 4 1
5 – 20 1
21 – 40 2
41 – 70 2
+71 2
The Event Information Centre (EIC) is located in the Residential Zone of the YOV, across from the NOC Services Centre.
The EIC is organised into four spaces:
• Green Park Desk • Youth Olympic Park Desk • Tecnópolis Park Desk • Urban Park & Stand-Alone Venues Desk
The EIC will also have 2 self-service computer terminals for NOCs to access the Buenos Aires 2018 official website, that will have Games-time information such as schedules and results.
Upon arrival in the YOV, NOCs are strongly encouraged to visit the EIC to introduce themselves and receive any important information for their respective sports.
Access to the EIC is limited to Chefs de Mission, Team Officials, Additional Team Officials, Young Change-Makers and NOC Assistants.
Only Chefs de Mission, Team Officials and Additional Team Officials may book, request changes to, and/or cancel training sessions.
Accredited clients who do not have access to the EIC will be redirected accordingly.
The dates and hours of operation of the EIC are as follows:
Dates Opening Hours
Soft opening
(30 September - 1 October) 8:00 - 20:00
Games time
(2 October - 18 October) 8:00 - 22:00
EIC Closing
(19 October) 8:00 - 12:00
The EIC will provide information such as:
• General sports information about the sports/disciplines at the different venues
• Communications from IFs and competition management • Competition and training schedules • Booking and monitoring official training • Information on Buenos Aires 2018 transport to and from venuesand
weather information • Official start lists • rovision of official results Schedule updates • IOC Guidelines Regarding Authorised Identifications Buenos Aires 2018
(Rule 50) • Athletes’ Education Programme • Cultural & Recreational Programme • Learn & Share schedule (at the Parks)
.
The detailed training schedule will be provided to NOCs at the EIC upon their arrival at YOV.
The Youth Olympic Games encourage exchanges among participants, to enrich the experience and build lasting memories. The residents of the YOV may relax and interact in outdoor common areas and other shared spaces such as the Resident Centres, intended as extensions of their apartments for social interaction, as well the point of contact between residents and the YOV team.
To take advantage of the space available, all living rooms in the apartments were converted into additional bedrooms by means of temporary walls. The ratio of residents per bathroom will always be up to 4 to 1.
Apartments at the YOV have layouts that differ among the buildings and location on each floor. Overall, the apartments have 1 to 3 bedrooms and 1 to 2 bathrooms, as well as a balcony space. The occupancy per apartment unit ranges between 4 to 8 bed spaces.
Apartments have free Wi-Fi access available to residents. For more information about access to wireless internet services, please refer to section 9.15.2. Internet Services.
The layout of the apartments may vary according to the buildings’ design. Examples of the apartments’ different typologies may be found in the YOV folder of the YOGnet’s Library.
Please note that the green rooftops at the apartments located on the top floor of the buildings must not be accessed by residents. BAYOGOC has installed signage to discourage residents from accessing these spaces. NOCs that have been allotted apartments on the top floors should advise their delegates not to use these spaces.
All the railings on the balconies of the YOV comply with the minimum height of 90 cm, in accordance with the City of Buenos Aires’ Edification Code.
NOCs should submit their requests (including quantities) for bed extensions via email to their NOC Relations representative prior to their arrival at YOV, given the limited quantity available.
Each resident will receive one Buenos Aires 2018-branded duvet. After the Games, NOCs may take the duvets home with them. Pillows and towels must not be removed from YOV (charges will apply). Duvets will not be replaced.
One laundry drying rack and one electric heater (not for laundry use) will be provided for each apartment.
NOCs may review the Furniture Technical Information published in the YOV folder of the YOGnet’s Library.
Bedroom occupancy may vary between 1 to 4 residents. A typical Athlete/Chef de Mission/Team Official bedroom will be furnished with the following items and quantities according to the occupancy:
Item Bedroom capacity
Single Double Triple Quadruple Quintuple
Bed with mattress 1 2 3 4 5
Duvet 1 2 3 4 5
Bed sheets 1 2 3 4 5
Pillow 1 2 3 4 5
Pillowcase 1 2 3 4 5
Open clothes storage 1 1 2 3 4 5
Clothes hangers 8 16 24 32 40
Nightstand 2 1 1 2 2 3
Nightstand lamp 1 2 3 4 5
Blackout window curtain
1 1 1 1 1
Bath towel 1 2 3 4 5
Face towel 1 2 3 4 5
Laundry bags 2 4 6 8 10
1 Open clothes storage are individual modules that comprise of two shelves and one hanging space per resident. They may be placed in the apartment’s corridor due to the apartment’s layout.
2 Nightstands for Athletes and Team Officials have 2 lockable drawers each, being 1 drawer per person.
Note: Railings are installed on one side of each upper bed of the bunk beds used at the apartments. The other side of the bunk bed will be placed against the wall.
Chefs de Mission will be accommodated within the NOCs allotment and sharing bedroom with another Team Official(s). BAYOGOC will not guarantee a single bedroom occupancy for the CdM during their stay in YOV.
BAYOGOC guarantees to all NOCs at least one multifunctional space within their allotment, that can vary from 10 to 37 m2, according to the layout of this apartment.
These spaces were created for NOCs to set up their operations during the Games, and may be used as bedrooms, social spaces, or common areas.
BAYOGOC will furnish one multifunctional space within each NOCs’ allotment with the following items and quantities:
Item Quantity
Folding table - small 1
Office chair 1
Safe box 1
Small refrigerator 1
The location of the furniture will be specified on the NOCs’ allotment package sent on 12 September 2018.
The bathrooms in the apartments will be supplied by the following items:
• Mirror • Shower curtains and floor mat • Toilet paper • Wastebasket
NOCs are required to bring their own toiletries.
Note: due to the structure of the apartments, the water heaters require a certain time to refill and generate more hot water, depending on the size of the water heater and the number of residents in each apartment.
Residents are asked to handle high water temperatures with caution. Signage reminding residents regarding the water temperature will be installed in each bathroom.
Power at the YOV is supplied according to the electrical standards for Buenos Aires, as stated in section 3.5.6. Electricity.
NOCs are required to bring their own adaptors, voltage transformers and/or extension cords to use with their electronic devices at the YOV.
NOCs might be entitled to Storage Spaces according to their delegation size, according to the following chart:
Athletes entered per NOC
m2
1 – 4 N/A
5 – 30 N/A
31 – 50 4
51 – 70 6
+ 71 9
The storage spaces are located on the ground level of the following residential blocks:
The storage spaces are temporary structures divided internally by panels according to NOCs’ storage entitlements. These spaces are closed to the ceiling and supplied with light fixtures. There will be no additional electrical connections inside these spaces.
The keys will be distributed at the Inventory & Inspection meetings, when applicable.
Services to support residents during their stay in YOV will be available at the Residential Zone.
Resident Centres will merge Concierge, Business Centre and Lounge Entertainment.
There is one Resident Centre per block of buildings, (except block 5 which has two). Most of the Resident Centres will operate from 7:00 to 22:00, except for block 3 which will operate 24 hours a day.
The Resident Centres will provide assistance to residents during their stay at the YOV for any issues that may arise regarding accommodation, such as:
• General information of YOV services • Housekeeping issues • Laundry exchange of towels and/or bed linen • Lost keys to apartments, rooms and storage • Lost & found • Maintenance issues • Support for the arrival and departures processes
Please note that replacements and repairs may incur in costs to the corresponding NOCs. The Damage List is available for reference in the Youth Olympic Village (YOV) folder of the YOGnet’s library.
The Resident Centres will also act as a Business Centre, which will be equipped with 2 shared laptops and a shared multi-function printer (with scanning and photocopying functions).
As with the rest of the YOV, the Resident Centres have free wireless internet access (Wi-Fi).
An indoor Lounge Entertainment area will be available for common use. It will include sofas, chairs, televisions broadcasting Olympic Channel, and space to relax & interact among residents.
Free-of-charge laundry service will be provided to residents during their stay at the YOV and will operate daily from 7:00 to 22:00. Residents will be responsible for separating their clothing by colour using the two laundry bags they will
receive in their rooms: one for coloured and one for white items of clothing (to avoid any possible dye-staining).
Residents will be responsible to drop off and collect the bags at the Laundry Stations according to the following schedule:
Time of drop off Time of pick up
7:00 – 10:00 as from 19:00
on the same day
10:00 – 22:00 as from 10:00 the next day
NOCs will be notified of any laundry bag that is not collected 72 hours after it has been dropped off.
Laundry provides washing and drying services only. Residents may use irons and ironing boards available at the Laundry Stations on a self-service basis.
A cleaning service for residents’ rooms will take place daily from 7:00 to 18:00. The service includes:
• Bathroom and room general cleaning (disinfection, dusting, emptying of wastebaskets)
• Bed making • Toilet paper restock
Bed linen will be changed every 4 days and towels every 2 days. If on the scheduled day for this service the door is locked, or has a ‘Do not disturb’ sign, the service will not be provided. Residents may then exchange dirty bed linen and towels at the Resident Centre.
Residents are kindly asked not to dispose of toilet paper and other solid garbage in the toilets and use the trash bins instead.
Maintenance services may be requested 24 hours a day. Requirements must be made at the Resident Centre, which will proceed to take action promptly to resolve the issues.
Charges may apply for repairs caused by misuse. The price list of repairs and replacements is available the Youth Olympic Village (YOV) folder of the YOGnet’s library.
Ice for medical purposes will be available in the Resident Centres and at the Medical Clinic, located on the ground level of Residential Block 2. The quantities are limited and should be enough to accommodate all the needs of NOCs.
The ice provided at these areas is intended for medical use, not for hydration.
Residential floors will be supplied with free wireless internet (Wi-Fi) access available to residents. For more information about access to wireless internet services, please refer to section 9.15.2. Internet Services.
Resident Centres will have a TV available at the Lounge Entertainment areas for residents. Apartments will not be supplied with TVs and it will not be available to purchase via DOS CATV feed.
NOCs will not have dedicated landlines available for usage within their allotment. However, a landline will be available to use upon request and on a first-come-first-served basis at the Resident Centres with a phone line to make local calls free of charge.
The Multi-Faith Centre at the YOV is a space for worship and meditation available daily for residents from 5:00 to 22:00. Major faiths will not be represented, but staff in this Centre will be able to direct residents to religious representations present in the city of Buenos Aires.
Within the Multi-Faith Centre, a designated area will be available for Athletes that may require a quiet environment to study. The space is set with 2 tables and 12 chairs available to use on a first-come-first-served basis.
Athletes are required to bring their own supplies.
The official supplier of the Fitness Centre is SportClub, Argentina's largest chain of gymnasiums.
The Fitness Centre in the YOV is located at the Residential Zone and operates daily between 6:00 to 22:00. The space is part of the non-specific sport training opportunities, available to residents.
It contains a selection of cardiovascular machines, resistance equipment and free weights. It also includes a space for stretching & warm-up, changing rooms and 2 saunas (split by gender). Hydration stations, towels and Wi-Fi will be provided.
The official bank for Buenos Aires 2018 is Banco Ciudad.
The following banking services will be available at the Residential Zone, on the ground level of block 4, building 25:
Service Dates Hours of
operation
Local currency (ARS) withdrawal at ATM
30 Sept – 20 Oct
24-hours
Foreign currency exchange (USD, EUR or GBP for ARS, and viceversa)
8:00 – 19:00
Check-out payment (cash/credit card) 18 Oct – 20 Oct 8:00 – 00:00
The ATM service will be subject to international banking agreements with the debit/credit card issuer. Operating costs and fees may vary.
The Dining Hall is located next to the Village Square, and with a surface of 5.600m2 it can allocate up to 2.000 people simultaneously.
The hours of operation are as follows:
Exceptionally, on 6 October, the day of the Opening Ceremony the Dining Hall will operate until 1:00 am. Refreshments will be provided to Athletes and Team Officials in the buses on the way to the Opening Ceremony. Team OfficialsBAYOGOC strongly recommends Athletes whose competitions end at 22:00 to make their way promptly to the YOV in order to benefit from the Dining Hall’s opening hours.
Service
Hours of operation
Soft Opening (30 Sep – 1 Oct)
as from Official Opening (2 Oct – 20 Oct)
Breakfast 7:00 – 10:00 5:00 – 10:30
Lunch 11:00 – 15:00 11:00 – 15:30
Dinner 19:00 – 22:00 18:00 – 00:00
Snacks 7:00 – 22:00 24-hours
Before entering the Dining Hall, all bags must be placed in a secure wardrobe located at the entrance. The caterer at the Youth Olympic Village Dining Hall is Alta Tecnología Alimenticia S.A.
A menu, rotated on a six-day cycle, will provide a wide range of meal choices and cater to all nutritional needs.
Dietary options will consider nutritional, vegetarian, cultural and religious requirements.
The food stations are the following:
Salad Vegetables, cold raw and cooked food
Asian Food Authentic Asian recipes from across the continent.
Pizza and pasta Assorted pizzas, pastas and various sauces.
Argentine cuisine Traditional Argentine barbecue
Middle East Food Halal-friendly cuisine
Desserts and fruits Desserts and fruit buffet
Special meals such as Kosher and Gluten Free meals will be made available upon demand at the Food & Beverage Desk. Orders may take approximately 20 to 30 minutes to be served.
A snack service will be offered in addition to these meals which includes a fruit service, cereal bars, and coffee service. A variety of cold beverages will also be available.
In order to ensure an efficient turnover of tables, residents and guests are required to return their tray to designated clearing points after their meal.
In compliance with food safety rules, residents may only take with them handheld food, snacks and drinks from the Dining Hall (such as a piece of fruit or an item currently being consumed). Any residents unable to eat their meals at the Dining Hall due to injury or illness may have food collected for them by a Team Official or Chef de Mission. The designated person must present the necessary certificate signed by NOC Health Care Personnel or a BAYOGOC doctor at the Food & Beverage Desk in the Dining Hall entrance.
For Food & Beverages Desk hours of operation, please refer to section 6.11.5. Food & Beverage Desk.
Food names and allergy warnings will be displayed in English, French, and Spanish at the food stations using pictograms that identify foods containing gluten, lactose, nuts, sugar, pork, lard and seafood. Low-fat foods will also be indicated.
Printed menus indicating contents, energy values and allergy warnings will be available on demand at the Food & Beverage Desk in English, French and Spanish.
Only accredited individuals with the ‘knife-and-fork’ symbol on their accreditation, or individuals with a Meal Voucher, will be allowed access to the Dining Hall. In case of full capacity of the Dining Hall, admittance will be prioritised for ‘knife-and-fork’ accreditation holders.
During the Soft Opening, only YOACs with the ‘knife-and-fork’ symbol or individuals with a Meal Voucher will be allowed access to the Dining Hall. For more information please refer to section 6.1.2.4 Soft-Opening Access.
Athletes, Chefs de Mission, Team Officials and Young Change-Makers have free-of-charge, unlimited access to the Dining Hall during the defined service hours.
Additional Team Officials, NOC Presidents, Secretaries General, Accompanying Associates, NOC Representatives and NOC Associates may purchase Meal Vouchers to access the Dining Hall services. Please refer to section 6.11.4.1. Meal Vouchers for further information.
Refrigerators providing water and other beverages will be located throughout the YOV at the following locations according to their respective hours of operation:
• Resident Centres
• Fitness Centre
• Event Information Centre
• NOC Services Centre
Located next to the Transport Mall access, a food truck will serve salads, sandwiches, croissants, coffee and dessert.
All residents and guests will be served food on a user-pay basis, using credit and/or debit cards, or cash (ARS).
The Coffee Store will operate as follows:
Dates Hours of operation
Soft opening 10:00 – 20:00
(30 September – 1 October 2018)
as from Official opening (2 October – 20 October 2018)
9:00 – 22:00
Alternatively, YOV residents will be permitted to bring food items and beverages for NOCs’ personal consumption only. Please refer to section 6.16. YOV Policies for further information.
Individuals using a YOV Guest Pass may purchase food and coffee at the Village Square Coffee Store, using credit and/or debit cards, or cash (ARS).
NOCs may purchase single Meal Vouchers at a price of ARS 800 from 30 September to 20 October at the Food & Beverage Desk in the Dining Hall entrance. Acceptable payment methods are credit and/or debit cards or cash (ARS).
Meal Vouchers may only be used in the Dining Hall and entitle the holder to one meal only. Unused NOC Meal Vouchers will not be reimbursed.
Please note that Meal Vouchers may not be used for dinner service the days of the Welcome Session, the Opening and Closing Ceremony.
The Food & Beverage Desk is located in the Dining Hall entrance, providing the following services:
• Application for meal outside the Dining Hall at YOV (due to injury or illness)
• Meal Vouchers purchase
• Menu card on demand
• Special Meals upon demand
The hours of operation are:
Dates Hours of operation
Soft opening (30 September – 1 October 2018)
8:00 – 20:00
as from Official opening (2 October – 20 October 2018)
8:00 – 22:00
Operations at the Transport Mall, located next to the Welcome Centre, will take place from the soft opening on 30 September to 20 October 2018.
The Transport Mall will connect the YOV with all competition, training and other official venues with a transport system that includes a Common Shuttle Service (CSS) and a Pre-planned service (PPS). Please refer to section 9.4. Transport for further details.
A transport desk will be located at the Transport Mall to assist NOCs with any queries regarding transport services and providing information about routes, times and platforms.
An additional transport desk will also be available at the NOC Service Centre – FA Helpdesk to manage administrative issues.
NOCs are free to rent their own cars and arrange their own transportation at their responsibility and cost. NOCs may rent vehicles through the Directory of Services (see section 9.1.) or by their own means.
BAYOGOC will provide limited parking spaces at YOV to NOCs who have applied for a Vehicle Access parking Permit (VAPP) through the YOGnet. VAPPs will be distributed at the Introductory Meeting.
VAPPs provide access and parking exclusively at YOV and may be used for private cars and vehicles rented through the DoS. Access will be denied to vehicles without a permit. VAPPs are assigned to one single vehicle and are not transferable, nor replaceable. NOCs will have to share the details of the car they intend to use the VAPP for. VAPPs can only be applied to cars, and not to vans, and/or buses.
There is no parking inside the venues and limited public parking around them.
For security reasons, non-official vehicles will not have access to the YOV, and clients will be dropped off outside the YOV security perimeter.
Please see section 5.4.6.3. Self-Arrivals to YOV for details.
Taxi stops will be located outside of the YOV security perimeter, at 750 meters from the Welcome Centre. For general information about taxis please refer to section 9.4.6. Taxis.
Several bus stops are located outside the YOV, the closest being 200m from the Welcome Centre. Bus lines 91 and 115 operate from YOV to the city centre.
Further information can be found in section 9.4.4 Public Transport.
All the YOV Residents will have access to the following health care services:
• Multi-specialty assistance at the YOV Medical Clinic • Complimentary Medical Studies • Dorm Medical Care • Night Urgent Care • First-aid and emergency services • Pharmacy • Welfare assistance • Medical Post at the Village Square
The Medical Clinic, located at the Residential Zone of the YOV, will be the main treatment provider for urgent and necessary health care services for Athletes and Team Officials during the Games.
The YOV Medical Clinic will provide services daily according to the following timetable:
30 September 2018 – 20 October 2018
General services 7:00 – 23:00
Night Urgent Care 23:00 – 7:00
Dorm medical care and First-aid & emergency
services 24 hours
Appointments with specialized physicians will be available upon request at the Clinic’s reception. Some services may be carried out exclusively at the Official Designated Hospital due to its proximity (Hospital Dra. Cecilia Grierson, located approximately 600 metres away from the YOV), in which cases transport will be provided for patients.
The following services will be provided daily between 7:00 – 23:00 at the YOV Medical Clinic through both scheduled appointments and walk-in consultations:
o General Physician assistance o Paediatrics o Cardiology o Gynaecology o Orthopaedics
o Muscle ultrasounds o Nurses’ assistance o Physiotherapy o Observation room service
Medical specialties not provided at the YOV Medical Clinic will be carried out in programmed shifts at the Buenos Aires 2018 official Hospital Dra. Cecilia Grierson. Appointments will be arranged at the YOV Medical Clinic reception.
Cryotherapy (ice bath) and contrast bath therapy
These services will be available to Athletes daily from 8:00 to 23:00. The treatment requires a medical prescription, either from the NOC Health Care Personnel or the YOV Medical Clinic doctor. Appointments may be arranged by NOC Team Officials at the YOV Medical Clinic reception, or by telephone at (+ 54 11) 5222-3920.
The rules of use and personal hygiene will be provided upon booking and must be respected in order to access these treatments.
Between the hours of 23:00 - 7:00, the Night Urgent Care will be provided to the YOV Residents at the Medical Clinic on a walk-in basis.
If a resident is unable to reach the Clinic on their own, urgent medical assistance will be provided to their accommodation upon request through the Medical Clinic telephone line at (+ 54 11) 5222-3920.
• Dorm medical care: For those cases in which a resident is unable to reach the Medical Clinic on their own due to their health condition, medical care will be provided to their allotment. A request must be made at the YOV Medical Clinic reception, or by telephone at (+ 54 11) 5222-3920.
• First-aid and emergency services: Two intensive-care ambulances will be parked 24 hours a day at the YOV Medical Clinic parking lot with quick access to the Hospital Dra. Cecilia Grierson through the Operational Zone.
A psychologist and a psychiatrist will be available by BAYOGOC for consultations with Athletes with a previous appointment, which may be requested at the YOV Medical Clinic reception, or by telephone at (+ 54 11) 5222-3920. The service will be offered in English and Spanish. Interpretation assistance for other languages may be requested in advance and will be subject to availability. The Welfare Office is located at approximately 60 metres from the Medical Clinic entrance.
The Pharmacy, located at the YOV Medical Clinic, will be offering its services daily from 7:00 to 23:00.
NOC Physicians will be able to prescribe medicines from the Pharmacy List in the Pharmacy Guide (published in the Medical Services folder of the YOGnet’s Library) for their delegation’s needs and collect them at the Pharmacy.
For medicines not listed, NOC Physicians shall make the request directly with to the Pharmacy personnel.
The designated hospital nearest to the YOV is the Hospital Dra. Cecilia Grierson, situated at a distance of approximately 600 metres. Medical services will be provided through scheduled appointments.
The following specialties will be covered at the Hospital Dra. Cecilia Grierson:
• Ophthalmology • Dentistry (for emergency cases only) • Radiology • Emergency Room Laboratory • Shock Room, fully equipped for emergency cases.
Ambulance transfers to the Hospital Dra. Cecilia Grierson will be arranged for emergency cases. For non-emergency cases, BAYOGOC will provide a vehicle at the YOV Medical Clinic.
For high-risk cases, the patient will be transferred from the Hospital Dra. Cecilia Grierson to the Hospital Donación Francisco Santojanni (also one of Buenos Aires 2018’s designated hospitals, located 9 km from the YOV), either by ambulance or helicopter.
In addition to the services covered at the Hospital Dra. Cecilia Grierson, complementary services will be provided at the Hospital Donación Francisco Santojanni.
The Village Square Medical Post will be operating on 2 – 20 October, from 9:00 to 22:00. It will be dedicated to providing primary and general care to the YOV Residents and visitors without access to the Residential Zone.
In case of emergency, the patient may be transferred to the Hospital Dra. Cecilia Grierson or to the Hospital Donación Francisco Santojanni.
In order to support healthy behaviour in all aspects of young Athletes’ lives during the 3rd Summer Youth Olympic Games, free-of-charge condoms will be available, at the Medical Clinic and Resident Centres, along with printed educational material in English, French and Spanish.
The Village Square is the main common area of the Youth Olympic Village, an outdoor space intended for the development of the educational programme and also the recreational activities and social interactions between residents and visitors of the YOV. With a lively atmosphere, the Village Square will facilitate learning and fun through diversity, cultural exchanges and global connectivity. It is the main meeting point for all residents, visitors and press: it is the heart of the Youth Olympic Village.
The Village Square will be open all day and the activities that will take place daily between 9:00 to 22:00.
Please refer to section 6.11.3.2. Village Square Coffee Store for details about this refreshment option at the Village Square.
Jumbo is the official provider for the General Store, which will provide a Retail Warehouse service to all residents, visitors, paid-staff and volunteers of the YOV. It will be operated by a third-party company that will provide toiletries, snacks, non-alcoholic drinks, electronic accessories, and office supplies at accessible prices according to the local market.
Dates Hours of operation
as from Official opening (2 October – 20 October 2018)
9:00 – 22:00
All accredited clients may purchase assorted items related to Buenos Aires 2018 at the Merchandising Store.
Dates Hours of operation
Soft opening (30 September – 1 October 2018)
10:00 – 20:00
as from Official opening (2 October – 20 October 2018)
9:00 – 22:00
A Media Workspace will be running at the Village Square, where a Media Help Desk will assist accredited media and facilitate contact between media and Athletes but will not be responsible for managing interviews.
The Media Workspace’s hours of operation are the following:
Dates Hours of operation
as from Official opening (2 October – 20 October 2018)
9:00 – 22:00
Opening Ceremony (6 October) closed
Closing Ceremony (18 October) closed
The Media Workspace will be suitable for interviews of any format and must be booked in advance. Due to the proximity to the Main Press Centre (MPC), located at the Youth Olympic Centre, only 15 office desks will be provided. The space will include:
• a living room • a noticeboard with updated sports and service information • a strong and free-of-charge Wi-Fi service • a television broadcasting live competition • electrical connections • free-of-charge hot and cold beverages
Accredited media are expected to bring their own computers and other working equipment. Printed information will be limited and may only be given upon request.
Please refer to section 9.12.4. Main Press Centre (MPC) for more information.
Access to the Media Workspace will be limited to accredited media and, in case of interviews, Athletes and NOC Team Officials.
Accredited media will only be given access to the Media Workspace and the Village Square of the YOV, and not the Residential Zone, except for both the IOC and BAYOGOC Young Reporters Programme participants.
A doctor provided by BAYOGOC will be available at the Medical Post to attend to any accredited client in need of immediate medical attention while at the Village Square, as per the following schedule:
Dates Hours of operation
as from Official opening (2 October – 20 October 2018)
9:00 – 22:00
The Medical Post will hold direct communication with the YOV Medical Clinic emergency services.
Located both at the Village Square and at the Residential Zone, the cultural and recreational activities will rotate daily from 2 to 19 October and will be guided by the following formats:
• Art and Music: Participants will get to enjoy an exciting mix of musical performances, dance acts and inspirational artwork to promote interaction between Athletes.
• Play and Exercise: Participants will learn, play and experience different types of games and techniques. It will enable them to work individually, but also develop team skills through games.
• Slow Down and Relax: Participants will learn and experience how to clear their minds and relax their bodies, before, during and after competition and training sessions.
All activities at the YOV will be available on a first-come-first-served basis at the place of the activity. There will be no need for prior registration to participate.
A YOGGER desk will be located at the Hall within the Village Square and will provide Athletes, Team Officials and Young Change-Makers with information on all educational and recreational activities, including schedules. The Athletes will also be able to track their participation in the activities and collect their prizes. It will be open daily from 2 to 20 October 2018 between 10:00 and 21:00. For more information on the YOGGER, please refer to section 7.2 YOGGER and Athletes’ Challenge.
BAYOGOC has developed a general security strategy to provide a safe environment for all participants so that all events and activities are held within the Youth Olympic Games principles.
The Youth Olympic Village will have private security surveillance 24 hours a day, closed circuit cameras and direct communication with the Unified Command Centre (UCC).
Pedestrian Screening Areas (PSAs) and Vehicle Screening Areas (VSAs) -when applicable- will operate at the following entry points to further strengthen security inside the perimeter:
• Welcome Centre • Workforce Entrance • YOV Warehouse
Public forces will monitor outside these limits. Personnel deployed at strategic positions and a rounds system will be established in order to monitor, prevent and deter any behaviour contrary to BAYOGOC’s security
policies and/or national laws. In addition, there will be increased security between YOV and Factory Parque Brown, the nearby shopping centre.
Please see sections 6.16.6. Prohibited items at the YOV and 9.10.4.1. Access of tools of trade into the YOV for specific information about which items may or may not be brought into the YOV.
The YOV will undergo a security sweep and lockdown period prior to the Games. This will be conducted by public security agents, who specialise in searching for prohibited or dangerous items that may threaten the venue and its occupants. After the conclusion of these procedures, the YOV will be considered clean and locked down. The Lockdown will take place on 26 September.
During the lockdown period, all safety and security procedures will be implemented, and access control will be activated with the support of security technology. Security patrols will also be in place during lockdown. Throughout this period, no individual, vehicle or equipment may enter YOV without an accreditation and the relevant security checks.
The display of country flags, banners or other decorations/installations at the YOV is only allowed within the NOCs allotment spaces and must comply the following rules:
• Flags and signs may only have symbols/illustrations of the NOC or their respective country/territory. It is prohibited to display commercial, racial, political and/or religious content, in compliance with Rule 50 of the Olympic Charter
• NOCs are responsible for the installation of their banners, signs, and freestanding items.
• The installations must remain within the NOC’s allotment and must not block the light or view of another NOC’s space.
• NOCs are liable for any damage caused by the installation/removal of flags/signs. Charges will be included in the Damage List, available for reference in the Youth Olympic Village (YOV) folder of the YOGnet’s library..
Items smaller than 1 metre wide by 2 metres tall do not require prior approval but must comply with the above regulations. NOCs that wish to place an installation larger than this size are required to submit the details to their NOC Relations representatives for approval prior to their arrival at the YOV.
The YOV is officially a non-smoking environment for the comfort and health of all residents and visitors. Outdoors and clearly marked areas will be defined within the Residential Zone as smoking spaces in remote areas.
The YOV is an alcohol-free venue. Residents may not access, distribute and sell/buy alcohol within its perimeter.
The YOV is a vehicle-free venue. Competition bikes (except BMX) are allowed to access the YOV and be stored within the NOCs allotment. However, they may not be used for riding within and outside the YOV, except for at training and competition venues. Please see section 8.4. Sports Equipment for further details.
BMX competition bikes, non-competition bikes & roller-skates, skateboards and scooters will not be allowed into the YOV.
A limited number of BAYOGOC vehicles will be allowed to circulate in strategic areas of YOV providing support to its operations.
Residents of the YOV will be permitted to bring food items and beverages for NOCs’ personal consumption only. Cooking is not permitted in the YOV.
Prohibited items Allowed past
Welcome Centre Exceptions
Firearms (including competition firearms), restraining devices
NO
Lithium batteries YES
Alcoholic drinks NO (If the carrier is underage, the NOC will be notified)
Ilegal substances (any kind of drugs)
NO
Flares/fireworks, explosives NO
Fuel, gunpowder, ethyl alcohol and other flammable liquids
NO Ethyl alcohol for medicinal use by NOCs
Pocket knives, daggers, letter openers, swords (except sports equipment), axes, machetes, razors, darts
NO Sharp objects for sports or medicinal use by NOCs
Prohibited items Allowed past
Welcome Centre Exceptions
Screwdrivers, clamps, levers, metallic cutlery, ice/climbing picks
NO Tools for sports use by NOCs
Noise making devices (i.e. Drums), pepper/tear gas
NO
Martial art elements, crossbows, handcuffs
NO
Tasers, laser pointers NO
Professional filming, recording and/or photography equipment
NO Tools of Trade authorized by OBS / Press
Pets NO Service animals
Packed food, food for immediate consumption, hot and cold beverages
YES Both opened and closed packages
Thermos and bottles NO Empty
Toiletries, hand sanitizer, sprays
YES Adhesive tape and aerosols for sports or medicinal use by NOCs
Box cutters, scissors smaller than 6cm
YES
Duct tape, plastic seals NO
Lighter/matches YES
Braces, canes, crutches, wheelchairs, orthopaedic aids, baby strollers
YES
Helmets YES
Medicines and medical equipment for personal use
YES
According to section 9.8.3.3.. Importation of Medicines and Medical Equipment
Prohibited items Allowed past
Welcome Centre Exceptions
Items that may identify or incite racial, cultural, religious and/or political hate
NO
Tools of trade refers to all instruments that Athletes or Team Officials may use to fix or maintain their sports equipment (specialized pliers, wrenches, etc.). They will not be considered as prohibited items at the YOV for the accredited client to whom they are assigned.
Athletes and Team Officials carrying tools of trade must declare them upon first entrance to the Welcome Centre at the YOV, as their belongings are checked at the PSA, and tools of trade are identified. Security personnel will proceed to place a tools of trade sticker on the corresponding Athlete or team official’s YOAC, thus granting permission to be in possession of these items at the YOV during the whole period of the Games.
Following the Recommendation 25 of Olympic Agenda 2020, the IOC Executive Board established the YOG Tripartite Working Group, composed of representatives from the IOC and Olympic stakeholders (ANOC, continental associations of NOCs, ASOIF, AIOWF, IFs, YOGOCs, TOPs) to review “in depth the Youth Olympic Games”, based on debriefings from past YOG editions and feedbacks from CdMs, Athletes, IFs, YOGOCs and other partners. The 14 recommendations and 5 Strategic Goals of the Working Group were unanimously approved by the 129th IOC Session in Rio de Janeiro in August 2016. Since then, the implementation of the new positioning, in consultation with all relevant stakeholders, has begun with concrete results starting with Buenos Aires 2018. This implementation programme is guided by a Steering Committee comprising representatives of the Athletes’ Commission, ANOC, ASOIF and AIOWF, under the leadership of Uğur Erdener.
One of the recommendations is to rebalance the Learn & Share and the sports competitions programmes. The educational programme was therefore adjusted by reducing the number and location of the activities, making them more relevant to the young Athletes’ sport career and personal development during the YOG. In Buenos Aires, the Athlete Education Programme (formerly Culture & Education Programme “CEP”) will be centred on promoting the benefits of Olympism and supporting the future sport career and personal development of young elite Athletes.
As mentioned below, several activities (e.g. Athlete Education Programme as further described in paragraph 7.1), applications or platforms (e.g. the YOGGER, IOC’s Athlete 365) are proposed by the IOC to the Buenos Aires 2018 participants. Some of these activities may require a registration by participants and the provision by participant of certain personal information about them, including typically the participants’ first name, last name, date of birth, sport, email address or social media account. Unless otherwise indicated, all personal information collected in relation to these activities will be processed by the IOC in accordance with the IOC’s Privacy Policy.
Consistent with the delegation of authority pursuant to the Parent/Legal Guardian Acknowledgement of Consent, it is the role of the Chefs de Mission to inform participants and ensure that they understand the conditions applicable to these activities, including for what relates to any use of participants’ personal information, before participants register. For any questions related to the use of participants’ personal information, participants or Chef de Mission can contact the IOC, through their NOC Relations representatives, or at the following address: [email protected].
An integral component of the YOG experience, the Athlete Education Programme adopts a comprehensive approach to guiding Athletes through their development and careers. Delivered through interactive workshops, the
aim is to equip the participants with the tools and knowledge needed to forge their own path in a responsible manner while also exposing them to the many wonderful opportunities the world of sport can offer.
Most activities will take place at the Village Square and will be facilitated by BAYOGOC, WADA, the International Federations, the IOC, and other field experts. The full schedule of the activities may be found on the Athlete365
platform and at the YOGGER desk.
The five activities of this programme will run from 2 to 18 October:
● Athlete 365: the focus of this series of workshops is the safety and integrity of the Athletes with a focus on promoting clean competition, free from banned substances, competition manipulation and all forms of harassment and abuse. Athletes will also get tips on their career management and will discover the many possibilities to work in sport.
● Performance Accelerator: Athletes will have the opportunity to meet, interact and get personalised expert advice to improve and optimise their training technics and ultimately their athletic performance, while minimising and preventing the risk of injuries.
● Gamechangers Hub: Athletes will learn how they can maximize the use of digital and social media in their professional and personal lives.
● IF Focus Day: IFs engage with Athletes and coaches and focus on sport-specific topics or activities. Further information on these activities may be found in the Focus Day Booklet, in the Educational & Recreational activities folder of the YOGnet’s Library. In case of changes, the latest updates will be informed in the Team Official’s Guide, at the Event Information Centre and on the Athlete365 platform.
● Chat with Champions: Athlete Role Models will take to the stage to share their personal experiences during the Chat with Champions sessions which will be conducted in a talk-show format.
The young Athletes will have the opportunity to meet amazing champions in almost each discipline. More than 50 inspiring Athlete Role Models – including 20 Olympic medallists – will be mentoring, motivating and exchanging with the young elite Athletes, sharing tips and experience with them both on and off the field of play.
In addition, the Young Change-Makers Programme involves approximately 84 young people from 84 NOCs from all five continents, who will play a key role in ensuring Athletes get the most out of their YOG experience by encouraging and promoting their participation in the Athletes Education Programme.
The young participants will also enjoy a cultural and recreational Programme proposed by BAYOGOC and will be centred on social approach and cultural exchange among the participating young Athletes and local youth. These
activities will take place at the Youth Olympic Village. Please refer to section 6.15 YOV Cultural & Recreational Programme for more information.
The YOGGER is dedicated to participating Athletes. Linked with the IOC’s Athlete 365 platform, it serves as a one-stop source and enables them to access all the latest information needed to make the most of their YOG experience.
A device synced to this platform will be handed out to all Athletes and Team Officials upon their arrival in Buenos Aires 2018 and will enable the instant exchange of wireless information during Games time. The YOGGER is an integral part of the Athletes’ experience in Buenos Aires 2018.
The Athletes’ Challenge is created to encourage participation and recognise each athlete’s personal achievement through the activities. Athletes are required to fulfil certain requirements to complete the Athletes’ Challenge.
Each Athlete will use their YOGGER to register and track their participation in the activities and interaction with other Athletes.
The Summer Youth Olympic Games Buenos Aires 2018 will comprise a total of 30 venues in which all the competitions and training (4 of them for training only) for the 32 sports will take place.
Maps of all the competition venues are available in the Parks & Venues folder of the YOGnet’s library.
The Summer Youth Olympic Games Buenos Aires 2018 will start on 6 October and conclude on 18 October 2018. There will be a total of 12 competition days, from 7 to 18 October.
A detailed day-by-day version of the competition schedules are available in the Schedules folder of the YOGnet’s Library. Please note that the competition schedules are subject to change.
Should there be delays and/or postponements of competition during Games time, teams will be informed of the revised competition schedule through the notice boards at the Event Information Centre (EIC) at the YOV, and the Sport Information Desks at the competition venues.
For late or last-minute changes, or cases where the NOC is not likely to have time to go to the EIC or the respective Sport Information Desk, the EIC will contact the Chefs de Mission of the NOCs involved by phone to inform them directly.
The complete training schedule for each sport will be available at the EIC during Games time.
Each Sport Explanatory Guide has been updated into a detailed Team Official’s Guide for each sport, and will be published in the Team Official’s Guides folder of the YOGnet’s Library.
In order to support the vision and mission of the Youth Olympic Games, and to guarantee all participating Athletes a unique experience during their stay, BAYOGOC offers the following training programme from 2 to 18 October 2018:
There are two main types of training at Buenos Aires 2018:
● Official training: training that will be planned and managed in accordance with the IF Rules.
● Training opportunities:
o Open training: Open training is not limited to any specific NOC. It is open to all Athletes of relevant sports during specific time frames at specific venues.
o Allocated training: Training for most sports falls into this category. Under the guidance of relevant IFs, the Event Management team for each sport will develop the allocated training schedules, and Athletes will train based on these schedules.
o Reserved training: it will be necessary to book training sessions during Games time for some sports.
Please refer to each Team Official’s Guide for sport-specific information and a list of competition and training venues.
NOCs should request further training information at the EIC once they arrive at the YOV. Please refer to section 6.8 Event Information Centre for further information.
The following 4 venues will only be used for sport/discipline-specific training and not for competition:
Venue Training Sport/Discipline
Romero Brest Futsal Gymnastics - Rhythmic and Acrobatic
Autódromo Oscar y Juan Gálvez
Cycling - Road, MTB Triathlon (cycling and running)
Training Fields Basketball 3x3 Beach Handball Beach Volleyball
Mary Terán de Weiss Stadium
Boxing Karate Wrestling DanceSport - Breaking
Please refer to the Parks & Venues folder of the YOGnet’s Library for the latest version of the Venue Master Plan.
The detailed list of Sports Equipment provided by BAYOGOC may be found in the Sports Equipment folder of the YOGnet’s Library.
NOCs are strongly discouraged from bringing with them sports equipment that is already provided by BAYOGOC, as storage space at the YOV is limited.
Sport Access to YOV (NOC allotment)
Without access to YOV (Stored at the
Venue)
Notes for Sports Equipment
brought by NOC
Aquatics - -
Archery Bows, arrows -
Bows and arrows are to be kept in their case while not in use or during transport
Athletics Hammer, shot, discus
Pole Vault, javelin *
Badminton Racket -
Basketball 3x3 Balls -
Boxing - -
Canoeing Paddle - Extra paddles will be available in case of emergency
BMX (Freestyle
and Racing) Helmets Bicycles*
All bicycles must be stored at the venue
Cycling (Combined)
Helmets, bicycles
Dance Sport - -
Equestrian – Jumping - Tack*
Fencing Sweapons (foil, epee, sabre)
-
Athletes are to keep weapons in the sword bag while not in use or during transport
Futsal Balls -
Golf - Clubs*
Sport Access to YOV (NOC allotment)
Without access to YOV (Stored at the
Venue)
Notes for Sports Equipment
brought by NOC
Gymnastics: Rhythmic
Hoop, ball, ribbon and clubs
- Extra items will be available in case of emergency
Beach Handball Balls -
Hockey5s
Hockey sticks, goalkeeper equipment, training balls
-
BAYOGOC will not provide balls for training; NOCs must bring their own
Judo - -
Karate Protective gear -
Modern Pentathlon
SWeapon (epee), laser gun
-
Weapons must be kept in the sword bag when not in use or during transportation
Roller Sport – Roller Speed
Skating Rollers skates -
Athletes are forbidden to use their rollers inside or around the YOV
Rowing - Oars*
Oars and scull paddles will be provided by BAYOGOC. FISA technical officials will decide if oars and scull paddles brought by NOCs meet the standard and can be used in the competition
Rugby Sevens
Balls, training cones
Tackle shields, tackle bags, agility
poles **
All training equipment will be provided by BAYOGOC
Sailing Helmets- All kiteboarding, multihull, wind
surf equipment*
Shooting - Air pistol/rifle and ammunition*
BAYOGOC will not provide ammunition
Sport Climbing
Harness and personal equipment
-
Table Tennis Racket -
Taekwondo Protective gear -
Tennis Racket -
Sport Access to YOV (NOC allotment)
Without access to YOV (Stored at the
Venue)
Notes for Sports Equipment
brought by NOC
Triathlon Helmet, bicycle
Beach Volleyball Balls -
Weightlifting - -
Wrestling - -
* Equipment to be transported directly from YOV Logistics tent to the corresponding competition or training venues.
** Rugby sports equipment will not be allowed into the YOV (except for the balls and cones provided by BAYOGOC to each team); therefore, all NOCs with Rugby teams are strongly advised not to bring their own training and/or warm-up equipment, given that it is not allowed at the YOV and there is no storage at the venue.
The official logistics operator for Buenos Aires 2018 is Andreani.
All sports equipment will be loaded onto the buses by the NOCs, and onto the trucks, when applicable, by the logistics operator at the YOV Loading Zone at the Official Ports of Entry.
Once at the YOV, NOCs will be responsible of unloading the buses, and the logistics operator will be responsible for unloading the trucks. NOCs are responsible for carrying their sports equipment not allowed at the YOV to the Logistics tent located prior to the Welcome Centre.
The hours of operation of the Logistics tent are as follows:
Dates Hours of operation
30 Sept – 6 Oct 24-hours
At the tent, BAYOGOC Logistics staff will check:
• The PVC or YOAC of the person delivering the equipment or, their passport in the cases they don’t have a PVC.
• The packaging of sports equipment
Once inspected, if the sports equipment is broken or damaged, the person will be asked to sign a disclaimer; if necessary, BAYOGOC Logistics will provide packing materials.
When the equipment is handed over, BAYOGOC Logistics will generate a 3-part tag stating the information of the Athlete to whom the equipment belongs. The logistics operator will then place one part on the sports equipment, give another part to the NOC, and keep the last part for its records. NOCs must keep their part of the tag to retrieve their equipment when needed.
After all tagging is complete, the delegation member delivering the equipment will sign a daily control sheet as a proof of delivery.
The sports equipment will then be delivered to the appropriate venues, according to the following schedule
Reception at tent Delivery at venue
7:00 - 12:00 13:00 - 19:00
12:00 - 16:00 17:00 - 19:00
16:00 - 7:00 7:00 - 12:00
BAYOGOC recommends that one representative per NOC delivers all sports equipment not allowed in YOV to the Logistics tent. This person should be able to indicate the owner of each piece of equipment.
Also, before traveling and in order to accelerate the operation at the Logistics tent, NOCs are encouraged to pre-tag their sports equipment that is not allowed into the YOV with the following information:
• Athlete’s full name
• NOC
• Venue
• Sport
A template of the tag for sports equipment may be downloaded from the Freight & Luggage folder of the YOGnet’s Library.
BAYOGOC will provide the transfer of sports equipment if the NOC has submitted the list of sports equipment brought as accompanying luggage to OTA.
BAYOGOC suggests that NOCs liaise directly with their respective airlines to check whether their oversized sports equipment could be considered as cargo. This may apply to large items such as pole vaults, oars, etc. Given that cargo customs clearance could take 5 business days, BAYOGOC recommends sending these oversized items to Buenos Aires prior to the delegation’s arrival.
The deadline to receive sports equipment cargo at YOV is 30 September to guarantee that BAYOGOC delivers it to the appropriate venue by 2 October,
where Athletes may pick them up. For items arriving past this date, BAYOGOC cannot guarantee the delivery at the venue, and each NOC must claim it at the Logistics tent in YOV upon arrival. Tagging is mandatory to ensure a successful delivery at the venues.
Sports equipment must be accurately tagged from its origin in order to be identified upon arrival. If not tagged, the equipment will be stored at the Logistics tent until NOCs arrive to claim them and begin the tagging process so that the items are delivered to the correct venue.
Required tagging information:
• Athlete’s full name
• NOC
• Venue
• Sport
A template of the tag for sports equipment may be downloaded from the Freight & Luggage folder of the YOGnet’s Library.
For more information please refer to Freight Forwarding Guide in the Freight & Luggage folder of the YOGnet’s Library, section 8.1 Transport for International Cargo from Official Port of Entry to YOV Warehouse, section 9.2 Import Process, and section 9.3 Temporary Import.
Bicycle storage boxes must carry the corresponding A4-size label upon arrival, indicating one of the three possible destinations:
Discipline Place of use Must be labelled as
Cycling Triathlon Green Park YOV
BMX Freestyle Urban Park UPA
BMX Racing Paseo de la Costa VVL
Bicycles intended for competitions and training use at the Green Park are the only ones with access to the YOV for storage. NOCs must hand them over at the Logistics tent for sports equipment upon arrival to the YOV.
Bicycles not allowed into the YOV (Urban Park and Paseo de la Costa) will be transferred to the venues. NOCs must hand them over at the Logistics tent upon arrival to the YOV.
A template for the A4-sized label for bicycles is available in the Freight & Luggage folder of the YOGnet’s Library.
NOCs must pack, tag and deliver their sports equipment to the Event Manager at each venue before departure. The tags and the schedule specifying the date and time of the collection of sports equipment at the venues will be provided at the Front Desk of the NOC Services Centre – FA Helpdesk.
NOCs may also request this information in the Logistics counter at the NOC Services Centre. Should there are any flight changes for early departures, NOCs are kindly asked to inform the BAYOGOC Logistics staff at the Logistics counter in the NOC Service Centre.
Some of the information on the tag will be pre-populated, NOCs should verify that the information on the tag is correct; if not, NOC should request changes at the Logistics counter. NOCs will need to fill the tag with the corresponding flight departure time.
All the equipment will be sent to the Logistics tent at the entrance of the YOV, where it will be sorted. NOCs must pick up their sports equipment at this point, prior to departure and proceed with their luggage and/ or sports equipment to the transport loading area, where the trucks will be loaded by the logistics operators under the supervision of a member of the delegation (TO or YCM).
Equipment may be picked up from the Logistics tent 2 hours prior to the airport transfer departure, and loading will begin 1 hour prior to departure.
Athletes and Team Officials shall, in principle, have all meals at the Dining Hall in the Youth Olympic Village, with the exception of Athletes and Team Officials who:
• have more than 1 competition session within the same day
• have more than 1 official training session within the same day
• cannot be in the YOV during lunch hours from 11:00 to 15:30 due to the duration of the competition or official training session
In those cases, they will be served lunch at the at each parks’ and stand-alone venues’ (except at YPA) Workforce Dining Hall. The caterer at the venues are Cateyco S.A and Anamilo S.A.
The menu will rotate on a ten-day cycle and will include a main course and a dessert or fruit and a cold beverage.
For Individual sports, 1 Meal Voucher will be provided per Athlete and 1 additional Meal Voucher for the Team Official. For Team Sports (Rugby Sevens, Futsal, and Beach Handball) 1 Meal Voucher will be provided per Athlete and 2 additional Meal Vouchers for Team Officials.
The Chef de Mission or a Team Official will have to collect the corresponding quantity of Meal Vouchers at the corresponding Sport Information Desk until one hour before the competition or official training.
Exceptionally for Boxing, Wrestling and Weightlifting Athletes, packed meals will be provided to them at the venue when they have less than 2 hours between their weighing session and their competition.
Snacks (including fruits, mixed nuts, sandwich cookies -alfajores- and cereal bars) and beverages (including water and sodas) at the training and competition venues will be provided for participating Athletes, Team Officials and Additional Team Officials on their respective training and competition days.
For all client groups — including spectating Athletes and Team Officials — user-pay services will be available at parks on competition days during competition hours.
All competing Athletes will have access to an Athletes’ Lounge at their respective competition venue or park (including stand-alone venues), where they can relax before, between or after their competitions. The services that will be provided there are the following:
● Snacks and beverages
● Chairs, tables and sofas
The Athletes’ Lounges will open each day in coordination with the competition and/or training schedules in order to guarantee their availability when Athletes are at the venues. The lounges will be open at least 30 minutes before the first training opportunity, official training or competition, and until the last competition ends for the sport(s) involved.
The Guest Area is a space exclusively dedicated for clients with access to ‘Zone 6’ on their accreditation. There will be at least one Guest Area per park and stand-alone venue with tables, chairs and snack services for guests to relax and refresh.
Staff and volunteers will be providing guests with assistance and updated information regarding the services available, as well as competitions and activities taking place at the park.
Guest Areas will be open during competitions at each venue according to the following, based on the event schedule:
Dates Hours of operation
Games time (6 October – 18 October)
from one hour prior to the first competition and until half an hour after the last competition or medal ceremony
There will be an accredited stand at the main court of each venue. In some cases, this could be a standing area. The accredited stand is the combination of what were formerly referred to as guest stand and sport stand.
Access to the accredited stand will be granted to clients with codes ‘G’ or ‘S’ on their accreditation on a first-come-first-served basis. Athletes will only have access to the accredited stand of their own sport/venue.
The accredited stands will be open during competitions at each venue according to the following, based on the event schedule:
Dates Hours of operation
Games time (6 October – 18 October)
from one hour prior to the first competition and until half an hour after the last competition or medal ceremony
Exceptions for accredited stands at stand-alone venues are:
• Club Náutico San Isidro: the accredited stand consists of a boat that will be shared with media clients. The capacity and schedule for this service will be managed from the venue’s Guest Area.
• Hurlingham Club: an accredited stand will not be provided.
Learn & Share activities will be held at the parks for the general public as a way of involving the local community and the participants of Buenos Aires 2018. In addition to the cultural and educational Learn & Share events, Sport Initiation and Sport Showcasing activities will be held at the parks to promote Youth Olympic and general sports, as mentioned in chapter 2. Buenos Aires 2018.
All Learn & Share activities at the parks will be available to the general public (including Athletes and Team Officials) on a first-come-first-served basis. No registration will be required.
The Learn & Share activities schedule will be available at the Event Information Centre (EIC), at the YOGGER desk in the Hall and on the Buenos Aires 2018 official website. For further information, please refer to section 6.8. Event Information Centre (EIC) and section 6.15 YOV Cultural & Recreational Programme.
Prohibited items Allowed at Parks Exceptions
Firearms (including competition firearms), restraining devices
NO
Lithium batteries YES
Alcoholic drinks NO (If the carrier is underage, the NOC will be notified)
Ilegal substances (any kind of drugs)
NO
Flares/fireworks, explosives NO
Fuel, gunpowder, ethyl alcohol and other flammable liquids
NO Ethyl alcohol for medicinal use by NOCs
Pocket knives, daggers, letter openers, swords (except sports equipment), axes, machetes, razors, darts
NO Sharp objects for sports or medicinal use by NOCs
Screwdrivers, clamps, levers, metallic cutlery, ice/climbing picks
NO Tools for sports use by NOCs
Noise making devices (i.e. Drums), pepper/tear gas
NO
Martial art elements, crossbows, handcuffs
NO
Tasers, laser pointers NO
Prohibited items Allowed at Parks Exceptions
Professional filming, recording and/or photography equipment
NO Tools of Trade authorized by OBS / Press
Pets NO Service animals
Packed food, food for immediate consumption, hot and cold beverages
YES Both opened and closed packages
Thermos and bottles NO
Toiletries, hand sanitizer, sprays
YES Adhesive tape and aerosols for sports or medicinal use by NOCs
Box cutters, scissors smaller than 6cm
YES
Duct tape, plastic seals NO
Lighter/matches YES
Braces, canes, crutches, wheelchairs, orthopaedic aids, baby strollers
YES
Rollers, skateboards, helmets YES Only on authorized dates and times
Medicines and medical equipment for personal use
YES
According to section 9.8.3.3.. Importation of Medicines and Medical Equipment
Items that may identify or incite racial, cultural, religious and/or political hate
NO
The Directory of Services (DOS) for NOCs offers a list of essential goods and services available to assist NOCs’ operations during Buenos Aires 2018. It is managed by an external provider and facilitated by NCS.
The aim of the DOS is to provide NOCs with a complete end-to-end service including the ordering, payment, procurement, delivery, installation, commissioning, on-site maintenance, service and invoicing, as well as collection and removal of DOS products and services.
In general terms, the DOS includes:
• Additional internet services • Additional transport services • Electronic devices and supplies • Massage tables • Mobile services
The final list of goods offered and the purchasing and/or renting process are detailed in the DOS Catalogue available in the Directory of Services folder of the YOGnet’s Library, together with the DOS Explanatory Guide.
This service will be rendered in 2 stages:
Stage 1 Pre-Games
(via YOGnet)
19 July – 31 July 23:59 (GMT -3)
1 August – 31 August 23:59 (GMT -3)
1 September – 21 September 23:59 (GMT -3)
Stage 2 Games time
(at the DOS Desk at the NOC Services Centre)
30 September – 20 October
Please note that the price of goods or services may vary depending on the time when they are contracted or requested. The prices of goods and services will increase as Games time approaches.
NOCs will have the option to purchase goods that they may need for operations outside the YOV. Many of these products may be purchased directly at Factory Parque Brown, the shopping mall located close to YOV.
Externally purchased items are allowed into the YOV, as long as they are compliant with YOV Policies (refer to section 6.16.6. Prohibited Items at the YOV for details) and provided that the size of the goods purchased fit through the scanners at the Welcome Centre, which have a 0.95 x 0.95 metre opening. The following items that may be purchased externally are allowed into the YOV:
• Crockery and utensils (plastic) • Domestic appliances:
o Coffee makers, electric kettles o Fans, air conditioners, heaters o Microwaves, refrigerators, coolers
• Electronics and technology: o Computers, tablets, cell phones o Power adapters/transformers o Printers o Televisions
• Extension cords • Furniture (please consider that tools for assembly may not be allowed
into the YOV): o Desk and floor lamps o Shelves, coat stands, coat hangers o Tables, chairs, stools
• Office supplies, whiteboards/flipcharts
BAYOGOC will not provide any assistance for transportation into the YOV and from the Welcome Centre to the NOCs allotment.
NOCs will have the option to donate the tangible goods they have purchased during their stay in Buenos Aires and/or items they have imported as permanent and do not wish to bring back with them to their home countries.
Collected donations will be destined to Fundación SES, a non-profit organization founded in 1999 that works in conjunction with the Undersecretariat of Sports of the City of Buenos Aires. Fundación SES promotes social inclusion of vulnerable young people from five different fields: education, labour inclusion, citizen involvement, gender and sports. More information about the organization may be found on their official website.
In order to donate said items, NOCs must fill out and sign the donation forms (in English or Spanish), which will be available upon request at the NOC Services Centre Front Desk and also offered during departure meetings with their NOC Relations representative. Identification stickers and cardboard boxes will also be provided, if necessary. The donation form must be submitted at the NOC Services Centre Front Desk upon completion, or after the Check-out Inspection & Inventory.
All the items donated must be detailed in the form, including the contents of each packed box and larger individual items.
Whenever possible, NOCs are requested to gather all packed items intended for donation in a single room within their allotment, where they will be picked up after check-out.
NOCs must take into account that items left behind in their allotment and/or not labelled as donations will be considered donated if not claimed to their NOC Relations Representative or via email to [email protected] by 20 November 2018, specifying the details of the items left behind.
The transactions necessary for NOCs to retrieve items left behind but not donated will be charged to the NOC.
The currency in Argentina is the Argentine Peso (sign: $; code: ARS). All Games time payments will be in ARS, with the only exception of the accommodation fees. The following ARS banknotes and coins are in circulation:
• Bank notes with face values of 5, 10, 20, 50, 100, 200, 500 and 1.000 ARS • Coins of 0.25, 0.50, 1, 2 and 5 ARS
For currency conversion, the purchaser exchange rate must be considered at the close of the business day immediately prior to the date of entry, as communicated by the Argentine national bank: Banco de la Nación Argentina.
Customer service at banks in Buenos Aires operate from Monday to Friday, from 10:00 – 15:00.
ATMs operate 24 hours, every day, and have limits to daily cash withdrawals (usually between USD 300 – 500 in ARS).
All sums will be given in Argentine Pesos (ARS) (VAT included).
The only case in which BAYOGOC will issue invoices is for any damages of YOV facilities. Any damages (including missing keys and/or padlocks) will be reported in the Damages Form. NOCs will be charged for damages according to the Damage Recover Price List and Conditions. Damages incurred by the delegation at the YOV must be paid for after completing the check-out Inspection & Inventory at the official bank with cash (ARS) or credit/debit cards only.
Please refer to section 6.2.1. Check-in: Inspection & Inventory and section 10.2.1. Check-out: Inspection & Inventory for further information.
NOCs are responsible for the cost of the international transport and customs clearance of their freight to Buenos Aires 2018.
BAYOGOC recommends Simex as the official customs broker to all interested parties, and strongly recommends that NOCs use their service in order to benefit from their ample knowledge of Argentine import requirements and the arrangements for the Games.
NOCs are free to decide which company they use. If an NOC decides not to use the official company, it must have informed BAYOGOC by 15 June via the YOGnet form.
For more information about these procedures, please refer to the Freight Forwarding Guide in the Freight & Luggage folder of the YOGnet’s Library.
All international shipments should be clearly labelled with the following information:
• Full name and address of the destination
• Name of the country of origin
• Name of the manufacturer
• Name of NOC’s designated customs broker and freight forwarder
• Case number (for example, case 1 of 3, case 2 of 3, etc.) • Weight
• Contact name of the person responsible for receiving the goods in Buenos Aires, in case the goods need to be delivered to a specific NOC member
• Contact person’s telephone number (cell phone) • Contact person’s e-mail address
• Delivery information: venue, date and time
• Additional delivery information, if applicable: sport and event
A blank label for crates and cases may be downloaded from the Freight & Luggage folder of the YOGnet’s Library, to complete and place on each item.
There are 2 types of imports: temporary and permanent. BAYOGOC recommends that temporary imports be packed separately from permanent imports, be listed on separate commercial invoices and be on separate packing lists to avoid delays in customs clearance.
For more information, please refer to the Freight Forwarding Guide in the Freight & Luggage folder of the YOGnet’s Library.
For importation of cargo shipments, there are several regulated products that may require certificates.
All imports need to comply with the security provisions stated in the Argentine Law of Commercial Loyalty (Law 22.802) and all its resolutions, for both public and private use. This law establishes that the product, its packaging, labels and/or wrappings need to comply with all the safety measures in accordance with Argentine/local Law.
For additional information about procedures, restrictions, documentation for the legal export from the country of origin and import of these goods into Argentina, please refer to the Freight Forwarding Guide in the Freight & Luggage folder of the YOGnet’s Library.
The Official Ports of Entry for freight for Buenos Aires 2018 are:
• By air: Argentine Cargo Terminal of Ezeiza • By sea: Buenos Aires Port
NOCs are responsible for the local transportation for the goods from the Official Ports of Entry to the YOV Warehouse once the shipment arrives to Argentina.
NOCs must contact their NOC Relations representative 48 hours before sending cargo from the Official Port of Entry to the YOV warehouse. NOCs must provide the following information in order to request authorisation of delivery:
• Name of the logistics company • Name of the driver • DNI of the driver (identification document) • Driver’s license • Vehicle documents • Insurance (this information will be requested to the driver at the
entrance of the YOV warehouse) • Date and hour of delivery
• Packing list
In all cases, the international cargoes should be transported from the Official Ports of Entry directly to the YOV Warehouse, where they will be stored until their subsequent distribution to the appropriate venue, according to the information provided by each NOC.
The YOV Warehouse will accept international freight deliveries from 25 June to 14 September. After this date, BAYOGOC will not receive any international
shipments at the YOV Warehouse, except for oversized sports equipment freights.
YOV Warehouse address: (the information should be written in Spanish, exactly as it appears below).
Depósito Villa Olímpica de la Juventud Av. Escalada 4222 Villa Soldati, C1439FIP CABA Argentina
BAYOGOC will be responsible for the local transportation of all international cargoes for Buenos Aires 2018 free of charge to all NOCs as stated below.
Domestic transport services provided by BAYOGOC:
• Transport between YOV Warehouse and venues
• Transport from the YOV Warehouse to the YOV Residential Zone
• Transport between venues.
Deliveries to venues will only be available for sports equipment not provided by BAYOGOC.
For information on how to request the delivery of these supplies and equipment, please refer to the Freight Forwarding Guide in the Freight & Luggage folder of the YOGnet’s Library.
The transport services for Buenos Aires 2018 are set to operate between 30 September 2018 and 22 October 2018 and will help to ensure that all accredited clients are able to travel safely and efficiently between the YOV, venues and official locations.
The public transport system will be free of charge for all accredited clients. Please refer to section 9.4.4. Public Transport for more information.
The transport for Buenos Aires 2018 is designed around a sharing concept to promote the interaction between different client groups. It will be accessible only to accredited clients except for BAYOGOC staff, contractors and volunteers, with the exception of National Technical Officials (NTOs) and NOC Assistants (for more information, see section 6.7. NOC Assistants).
The Buenos Aires 2018 transport system will include a Common Shuttle Service (CSS), a Pre-planned service (PPS), a Pool Vehicle Service (PVS) and Public Transport (PT).
Athletes and Team Officials going to/from the YOV to the Youth Olympic Park (YPA) will be able to walk due to the proximity of these venues.
The Common Shuttle Service will be the main transport service and will operate from 2 to 18 October, with specific frequencies. Different routes will connect the YOV & the official hotel zone to the competition & training venues at Parks and Paseo de la Costa (Stand-Alone Venue), with some intermediate stops.
NOCs must present their YOAC at the corresponding loading zone to access to the CSS. The seating capacity of the buses and coaches varies between 28 and45 seats.
This service consists of nine distinct routes:
Routes YOG 1, 2, 3, 4 and 9 depart from the YOV Transport Mall, and head directly to each of the four parks.
YOG 1:
Route Dates Service Time Frequency
YOG 1
2 Oct – 5 Oct 6:45 - 23:00 15’
6 Oct 6:45 - 12:00 15’
7 Oct – 18 Oct 5:45 - 23:59 15’
YOG 2:
Route Dates Service Time Frequency
YOG 2
2 Oct 12:15 - 19:00 15’
3 Oct – 5 Oct 6:45 - 19:00 15’
6 Oct 6:45 - 12:00 15’
7 Oct – 17 Oct 6:15 – 20:00 15’
YOG 3:
Route Dates Service Time Frequency
YOG 3
2 Oct - 5 Oct 5:15 - 21:00 15’
6 Oct 5:15 - 12:00 15’
7 Oct – 17 Oct 5:15 – 23:59 15’
YOG 4:
Route Dates Service Time Frequency
YOG 4
2 Oct 9:30 – 22:00 15’
3 Oct – 5 Oct 6:30 - 22:00 15’
6 Oct 6:30 – 12:00 15’
7 Oct – 17 Oct 5:15 – 23:59 15’
YOG 9:
Route Dates Service Time Frequency
YOG 9
4 Oct – 5 Oct 7:45 -19:00 30’
6 Oct 7:45 – 12:00 30’
7 Oct - 17 Oct 7:45 – 19:00 30’
Routes YOG 5, 6, 7 and 8 will work in closed circuits, stopping at each of the following mentioned locations:
YOG 5:
Route Dates Service Time Frequency
YOG 5
2 Oct 9:00 – 21:00 30’
3 Oct – 5 Oct 5:00 - 21:00 30’
6 Oct 5:00 – 12:00 30’
7 Oct – 17 Oct 5:00 – 23:59 30’
YOG 6:
Route Dates Service Time Frequency
YOG 6 2 Oct 9:15 – 21:00 30’
3 Oct – 5 Oct 5:15 - 21:00 30’
6 Oct 5:15 – 12:00 30’
7 Oct – 17 Oct 5:15 – 23:59 30’
YOG 7:
Route Dates Service Time Frequency
YOG 7
2 Oct 8:45 - 22:00 30’
3 Oct – 5 Oct 5:00 – 23:00 30’
6 Oct 5:00 – 12:00 30’
7 Oct – 18 Oct 5:00 – 23:59 30’
YOG 8:
Route Dates Service Time Frequency
YOG 8
2 Oct 9:00 - 22:00 30’
3 Oct – 5 Oct 5:15– 23:00 30’
6 Oct 5:15 – 12:00 30’
7 Oct – 17 Oct 5:00 – 23:59 30’
On competition days, the first transfer service will be scheduled to arrive at the venues up to two hours before the first competition starts.
Pick-up and drop-off of accredited clients will take place at specific loading zones, located at each park and venue outside of the security perimeter.
The pre-planned transport service is designed to supplement the CSS in transporting clients to certain venues not covered by the CSS and will operate based on pre-determined schedules between designated points at designated times.
The PPS will connect the YOV & the official hotel zone to the Stand Alone Venues, except Paseo de la Costa for competition & training sessions. NOCs must present their YOAC at the corresponding loading zone to access to the PPS.
The PPS routes are as follows:
PPS – Club Náutico San Isidro – Sailing:
Route Dates From Depart Return
YOG 10 2 Oct – 5 Oct YOV 7:15
9:15 16:00 19:00
7 Oct – 13 Oct YOV 7:30 9:30
16:00 19:00
YOG 13 2-oct to 5-oct
Hotel NH Collection
8:30 9:30 20:00
7-oct to 13-oct Hotel NH Collection
8:30 9:30 20:00
PPS – Club Hurlingham – Golf:
Route Dates Service Time Frequency
YOG 9
4 Oct – 5 Oct 7:45 -19:00 30’
6 Oct 7:45 – 12:00 30’
7 Oct - 17 Oct 7:45 – 19:00 30’
Route Dates From Depart Return
YOG 11
3 Oct - 5 Oct YOV 7:15 9:15 11:15
15:30 16:30 17:30
7 Oct - 8 Oct YOV 6:15 7:45 9:15
15:30 16:30 17:30
9 Oct - 10 Oct YOV 5:50 7:15 8:30
16:00 17:00 18:00
11 Oct YOV 5:50 7:15 8:30
18:00
13 Oct - 14 Oct YOV 5:50 7:15 8:30
16:00 17:00 18:00
15 Oct YOV 5:50 7:15 8:30
18:00
YOG 14
3 Oct - 5 Oct Hotel NH
Buenos Aires 6:00 6:45
17:30 18:30
7 Oct - 8 Oct Hotel NH
Buenos Aires 5:15 6:00 12:00
9 Oct - 10 Oct Hotel NH
Buenos Aires 5:15 5:45
17:30 16:45
11 Oct Hotel NH
Buenos Aires 5:15 5:45
17:00 18:00
13 Oct Hotel NH
Buenos Aires 5:15 5:45
17:00 17:30
14 Oct Hotel NH
Buenos Aires 5:15 5:45
15:30 16:15
15 Oct Hotel NH Buenos Aires
5:15 5:45
18:00 19:00
PPS – Club Atlético San Isidro – Rugby:
Route Dates From Depart Return
YOG 12 3 Oct - 5 Oct YOV 7:30 9:00
11:30 13:00
12:30 16:30
6 Oct YOV 7:00 8:00 9:00
10:30 11:30 12:30
7 Oct – 9 Oct YOV 7:30 9:00 12:30
11:30 13:00 16:30
10 Oct YOV 12:15 13:45
16:30 17:30
11 Oct YOV 7:30 9:00 12:30
11:30 13:00 16:30
12 Oct YOV
8:00 8:30 9:00 9:30 12:30 13:30
11:30 12:00 12:30 13:00 16:00 16:30
13 Oct – 14 Oct YOV
8:45 9:00 9:30 9:45 10:30
4:30 5:00 5:30 6:00 6:30
15 Oct YOV
6:30 6:45 7:30 7:45 8:15 8:45
13:00
YOG 15
10 Oct – 12 Oct Hotel Pestana Buenos Aires
8:00 9:00
15:30 16:30
13 Oct - 14 Oct Hotel Pestana Buenos Aires
9:15 9:45
19:00 19:30
15 Oct Hotel Pestana Buenos Aires
6:15 6:45
19:00 19:30
On competition days, the first transfer service will be scheduled to arrive at the venues up to two hours before the first competition starts, and seats will be guaranteed for Athletes and Team Officials scheduled to compete on that day and time.
NOC Presidents, Secretaries General and NOC Representatives, NOC Associates and Additional Team Officials are encouraged to use the PPS to get to Stand-Alone venues from the official hotel zone. In order to do so, these clients must make their own way to the abovementioned departure points in the corresponding hotels.
Pre-planned services will also be used for the Opening Ceremony, as well as for arrival & departures operations, servicing between the Official Ports of
Entry/Exit and the YOV & official hotel zone. Please refer to chapter 5. Arrivals and chapter 10. Departures for more information.
The pool vehicle service is a limited service available to complement the CSS and the PPS and will operate from 7 to 18 October from 9:00 to 22:00. These vehicles may only be requested with a PVS Pass and the YOAC, presented together. Each NOCs will be granted one PVS pass that can be shared within all accredited member of their NOCs. The PVS passes will be distributed to the NOC during the Introductory Meeting, and will not be replaced in case of loss or damage.
A limited number of PVS vehicles will be available at different official locations and may only be used to travel between the YOV, parks, stand-alone & training venues, official hotel zone and official hospitals. PVS vehicles may travel to the official hotel zone for drop-off only, and may not be requested from the official hotel zone.
A vehicle can be shared by a maximum of four accredited passengers presenting the YOAC and the PVS pass. The PVS works as a single trip, with no booking in advance, and does not wait for clients at venues after drop-off. The PVS may be requested from the Transport Mall and parks’ and stand-alone venues’ load zones with a maximum waiting time of 40 minutes. The PVS does not have access to BRT lines.
Pick-up and drop-off of accredited clients will take place at specific loading zones, located at each park and venue outside of the security perimeter.
The public transport will be free of charge for all accredited clients from 20 September to 22 October 2018. The public transport system includes city buses, subway and trains. Public buses and trains can be accessed upon presentation of the YOAC. In order to use the city subway (Subte) and trams, each NOC accredited member will be also provided with a public transport pass called Subtepass which allows for four one-way trips per day in the subway system. Additional trips are at each individual’s cost. A Subtepass for each delegate will be distributed in the Welcome Centre upon arrival.
Public transport in the city works from 5:00 – 23:00, except for buses, which run 24 hours a day, with a lower frequency during the night.
For further information on public transport services, please refer to the Cómo Llego APP and city’s Subte map on the City of Buenos Aires’ website.
NOCs are free to rent their own cars and arrange their own transportation, at their responsibility and cost. NOCs may rent vehicles through the Directory of Services (see section 9.1.) or by their own means.
Drivers must follow the conditions applied by DoS or the rental car company for foreigners driving in Argentina.
BAYOGOC will provide limited parking spaces at YOV to NOCs who have applied for a VAPP through the YOGnet.
For more information, please refer to section 6.12.2. Non-Official Vehicle Drop-Off Points and Parking at the YOV.
The city’s official taxis are black with a yellow roof, carry the license number on the doors and have a sign on the roof with the name of the radio taxi company and their telephone number. Common taxis are safe in general, but it is advised to use taxis from Radio Taxi Companies.
Each park and stand-alone venue will have a taxi stop, where clients will be able to request the city’s taxi services at their own expense. Taxis should be available at all time during the Parks opening hours. However, if no taxi is available at the taxi stop, NOCs are encouraged to hire one using BA Taxi, the only legal app to request on-demand taxis.
Buenos Aires 2018 will have a free-ticket policy, where all sport competitions will be free-of-charge to the public, NOC Participants’ Friends and Families (NPFF), and accredited clients.
Access to the Summer Youth Olympic Games Buenos Aires 2018 will be free by obtaining a Youth Olympic Pass (YOP) in a bracelet format. Online enrolment to register for the Youth Olympic Pass began on 30 July 2018 on the official website and will continue throughout the Games, or until the maximum capacity of spectators is reached. This pass will grant access to all parks and competition venues on all competition days, subject to availability following the first-come-first-served principle at all parks and venues. As such, the pass is necessary for access into the venues but does not guarantee it.
YOPs may be collected at the ticketing office, located at the entrance of each Park. Spectators arriving in Argentina prior to the start of the Games are recommended to collect their YOPs at selected pick-up points detailed in the Spectators Guide on the YOP platform.
Spectators from ages 4 to 13 need a legal guardian to register in the platform.
NOC Participants’ Families and Friends will be given priority for a certain number of seats for events that have a probability of full capacity, such as high-demand and weekend medal events, taking place in primary courts only.
NOCs may find the list of NPFF events in the Ticketing folder of the YOGnet’s Library, together with the NPFF Guidelines. The list of NPFF events currently comprises of 58 sessions but is subject to change in case some sessions become high-demand during Games time.
Each Athlete will be entitled to two NPFFs, for the events falling under the above criteria, in which the Athlete is competing.
The NPFF registration process will be conducted in two phases:
1) At first, NPFFs must register for the Youth Olympic Pass through the Registration form in the platform, just like general spectators (as per the general YOP, spectators from ages 4 – 13 must be registered in the platform by a legal guardian). Then, following finalization of DRP on 6 September, NOCs will receive an NPFF code for each participating athlete. NPFFs must enter this code to their Registration form, in order to be linked to their athlete.
2) NPFFs may collect their dedicated NPFF YOP at the ticketing office, located at the entrance of the Park their Athlete is competing. NPFFs must present their NPFF YOP in order to enter the parks and venues for all events. They will be given priority access to the spectator stand at the corresponding NPFF events where the Athlete is competing. For all other events, NPFFs will be considered as general spectators, and are recommended to arrive early at the venue to guarantee their seating.
The Opening Ceremony is an open, non-ticketed event, and it is not considered an NPFF event. Spectators will be able to access the Opening Ceremony as part of the general public, and the YOP will not be necessary.
Chefs de Mission, Team Officials and Young Change Makers (YCM) will be able to access the Accredited Stand of each venue, upon presentation of their YOAC.
Same Sport Spectating Athletes (SSSA) will be able to access the Accredited Stand of their own sport and venue, uniquely, upon presentation of their YOAC.
No specific arrangements will be made for Different Sports Spectating Athletes (DSSA). DSSAs will only have access to the spectators stands, along with the general public.
In all cases, access to the stands will be granted upon presentation of the YOAC and following the principle of first-come-first-served. As such, Team Officials, YCMs, SSSAs or DSSAs will not be guaranteed seating space.
The Opening Ceremony will be an open, non-ticketed event for the public and can be accessed without the Youth Olympic Pass. A dedicated area will be reserved for specific accredited clients including all Athletes and Team Officials
by presenting their Ceremony Pass. Please refer to section 9.11.2.2. Ceremony passes for more information about types and distribution.
The Closing Ceremony is a closed event for a limited number of accredited clients such as Athletes, Team Officials, Additional Team Officials and Young Change-Makers. Stickers will be provided for all invited accredited clients to access to the Ceremony.
For information about NOC Presidents, Secretary Generals and NOC Associates, please refer to section 9.6.5. Ceremonies for NOC Presidents, Secretary Generals and NOC Associates.
For information about Additional Team Officials, please refer to section 9.7.5. Ceremonies for Additional Team Officials.
Tickets for the Buenos Aires 2018 ceremonies will not be available for sale.
Please note that due to the local regulations for the purposes of the 3rd Summer Youth Olympic Games the function name for NOC Guests will be labelled as NOC Associates and the Accompanying Guests will be labelled as Accompanying Associates. This change will only apply to the Youth Olympic Games in Buenos Aires.
• The Accompanying Associate accreditations will only be activated if those of the NOC President and/or Secretary General are activated.
• The Accompanying Associate accreditations will be counted in addition to the NOC Associate quota.
NOC Presidents, NOC Secretaries General and their Accompanying Associates will receive the ‘NOC’ category accreditation, which entitles them access to all venues, including the Residential Zone in the YOV and to the accredited stand (section 8.5.4.) and Guest Areas at the competition venues (section 8.5.3.).
In case the NOC President or Secretary General cannot attend the Summer Youth Olympic Games Buenos Aires 2018, the NOC may accredit a member of the NOC Executive Board as an NOC Representative to the same conditions as mentioned above.
Each NOC will be allocated a quota of NOC Associate Accreditations based on the total number of entered Athletes:
Athletes entered per NOC
NOC Associate quotas
1 – 4 1
5 – 30 2
31 – 50 3
51 – 70 4
+ 71 5
NOC Associates will also receive ‘NOC’ category accreditation, which entitles them all-venues access, including the YOV, and will be granted access to the spectators’ stand with their YOAC.
Please note: Sovereigns, Heads of State and Heads of Government will be entitled, in addition, to zone 6 and accredited stand at the competition venues.
NOC Presidents, NOC Secretaries General and their Accompanying Associates, as well as NOC Associates, are encouraged to validate their PVCs at the Urban Park Accreditation Centre located at the Hilton hotel. YOACs can be validated after a valid photo identification (such as a passport) has been presented and verified.
A full explanation of all accreditation categories and entitlements can be found in the Buenos Aires 2018 – NOC Accreditation policy available on the IOC’s Games Preparation Platform.
There will be no dedicated ticketing program for NOC Presidents, Secretaries General or NOC Representatives and their Accompanying Associates. However, they will have access to the Accredited Stands by presenting their YOAC. There will be no ticket allocation and access will be always granted on a first-come-first-served basis.
NOC Associates will be granted access to the spectators’ stand with their YOAC.
Travel and accommodation for NOC Presidents, Secretary Generals, (and their Accompanying Associates), NOC Representatives and NOC Associates are not funded by the IOC. They may be arranged through the Official Travel Agency (OTA), who will book/issue tickets only upon receipt of full payment from the NOC. If it is not booked by the OTA, the NOC must provide any information requested on their arrival and departure dates and times to the OTA. For further information, please refer to the NOC Team Delegation Travel and Accommodation policy.
NOCs that submit all the necessary information to the OTA, will be granted arrival and departure services from 30 September 2018 to 22 October 2018 which includes:
• BAYOGOC assistance at Official Ports of Entry • Transport services to/from the Official Ports of Entry to/from official
hotels for clients and their accompanying luggage.
Please refer to chapter 5. Arrivals or chapter 10. Departures for more detailed information.
BAYOGOC pre-selected hotels to accommodate NOC Presidents (and their Accompanying Associates), NOC Secretaries General (and their Accompanying Associates), NOC Associates and NOC Representatives during their stay for Buenos Aires 2018. These hotels are located within the hotel zone in downtown Buenos Aires, at up to 500 metres from the official transport routes and public transport to ensure smooth access. This area is surrounded by restaurants, cultural attractions, shops, and other services that may be required (ATMs, pharmacies, etc.) during the clients’ stay.
The pre-selected hotels for NOC Presidents and NOC Secretaries General are:
Hotel Category (stars)
Address in the city of Buenos Aires
Meliá Buenos Aires 5 Reconquista 945
Sheraton Buenos Aires 5 San Martin 1225
Sheraton Libertador 5 Avenida Córdoba 690
The pre-selected hotels for the rest of NOCs’ delegations are:
Hotel Category (stars)
Address in the city of Buenos Aires
Alvear Art 4 Suipacha 1036
Amérian Buenos Aires 4 Reconquista 699
Argenta Tower 4 Juncal 868
Bristol 4 Cerrito 286
Carsson 4 Viamonte 650
CH Madero 4 Azopardo 770
Cyan Americas Towers 4 Libertad 1070
Cyan Hotel de las Americas 4 Libertad 1020
Dazzler Maipú 4 Maipú 856
Dazzler San Martin 4 San Martín 920
Dolmen 4 Suipacha 1079
Dorá 4 Maipú 963
Duomi Plaza 4 Bartolomé Mitre 1480
Embajador 3 Carlos Pellegrini 1185
Feir’s Park 4 Esmeralda 1366
Globales Republica 4 Cerrito 370
Grand Brizo 4 Cerrito 780
Gran Hotel Buenos Aires 4 Marcelo T. de Alvear 767
Grand King 4 Lavalle 560
Holiday Inn Express Puerto Madero 4 Leandro N. Alem 770
Howard Johnson Plaza Florida Street 4 Florida 944
Ibis Congreso 3 Hipólito Yrigoyen 1592
Lafayette 4 Reconquista 546
Loi Suites Esmeralda 4 Marcelo T. de Alvear 842
Luxor 4 Av. Roque Sáenz Peña 890
Merit San Telmo 3 Alsina 801
Novotel 4 Corrientes 1334
Principado Downtown 4 Paraguay 481
Pulitzer 4 Maipú 907
Tango De Mayo 4 Av. De Mayo 1396
The Brick 4 Posadas 1232
Two Hotel 3 Moreno 785
Any changes to these lists will be communicated to NOCs accordingly.
Accommodation for NOC Participants for the IOC Olympism in Action Forum
The IOC will host the Olympism in Action Forum on 5 and 6 October.
If one of the registered forum participants is an NOC President or NOC Secretary General, their accommodation must be booked through the Accommodation Booking System provided by Hub Travel – the official Accommodation provider for Buenos Aires 2018 – within the NOC-allocated
quota (as each NOC is entitled to 1 room for the NOC President and 1 room for the NOC Secretary General in one of the three above-mentioned hotels).
The IOC will reimburse the cost of the three nights of the forum if they are IOC-approved forum participants.
For other NOC delegates who are coming to Buenos Aires only accredited for the Olympism in Action Forum, their accommodation must be managed directly through the IOC, and not via Hub Travel.
For further questions regarding the Olympism in Action Forum, NOCs are asked to please contact the IOC Events department at [email protected].
The hotels provided for NOC Presidents (and their Accompanying Associates), NOC Secretaries General (and their Accompanying Associates), NOC Associates and NOC Representatives range between three and five stars. All pre-arranged rates of the guaranteed rooms are expressed in U.S. Dollars (USD). The price includes breakfast, Wi-Fi and all applicable taxes (21% VAT). Any additional services not included in these rates will be at each guest’s expense. Please refer to section 9.6.3.2.4. VAT Taxes for more details.
All hotel rates have been guaranteed and pre-arranged according to each hotel’s category and the services it provides.
NOCs are entitled to a quota of hotel rooms that were available to be booked at the preferred rate corresponding to the maximum estimated team size numbers BAYOGOC has calculated for participation in the Summer Youth Olympic Games Buenos Aires 2018 and according to the entitlements in the IOC Accreditation policy. Specific details about quotas were communicated prior to the opening of the Accommodation Booking System. If an NOC requires more rooms outside the assigned quota, these need to be booked outside the system at the market rate. For any comments about this, NOCs are kindly asked to contact their NOC Relations representative.
NOCs may choose from the number of pre-selected hotels (please refer to the above-mentioned list of hotels) and book within the booking dates described below (section 9.6.3.2.1). After the 6 August deadline, BAYOGOC cannot guarantee the availability of accommodation, and the price of the rooms will be subject to market conditions.
BAYOGOC recommended that NOCs book hotel rooms through the Accommodation Booking System as soon as possible to avoid possible
inconveniences, as rooms have been available on a first-come-first-served basis.
NOCs are asked to please consider that the number of rooms available per hotel varies according to each hotel’s capacity.
The booking of hotel rooms is managed by the booking company Hub Travel through an online Accommodation Booking System which was available in English, French and Spanish. The system was available from 6 May until 6 August 2018.
The Hub Travel booking team can be contacted at [email protected] and NOCs are encouraged to always keep their NOC Relations representative in copy in their requests and questions to Hub Travel.
The Booking System was open for only a specific period, as described below:
Date Action
6 May 2018 Online booking period starts
20 June 2018 End of period for changes to dates or cancellations without penalties
20 June 2018 First instalment payment. Deadline to emit payment of 40% of the total amount of the stay.
19 July 2018 End of period for changes to dates or cancellations with 25% penalty
1 August 2018 Second instalment payment. Deadline to emit payment of the remaining 60% of the total amount of the stay.
6 August 2018 Online booking period ends
13 August 2018
Deadline to emit all documentation for full payment for the accommodation of all clients at hotels
Payment confirmation should be sent to Hub Travel by this date.
19 August 2018 End of period for changes to dates or cancellations with 50% penalty
20 August 2018 No refunds if changes or cancellations take place after this date
1 October 2018 – 21 October 2018
Guaranteed period of accommodation for rooms at pre-selected hotels
Changes to these dates have been communicated to the NOCs accordingly.
• Any changes to the amount of overnight stays previously booked that take place after the client’s check-in will be charged in full.
• In case of a no-show, the client will be charged 100% of the cost as a penalty.
• For penalties, the percentage is taken over total payment or one overnight stay — whichever is highest.
• After 6 August 2018, BAYOGOC cannot guarantee the availability of the accommodations or the preferred rates of the rooms. After this date NOCs are subject to market conditions and rooms can only be booked on a first-come-first-served basis.
Please consider that the high demand for hotel rooms in Buenos Aires during October 2018 will likely result in low availability. BAYOGOC suggests that NOCs secure their accommodations through the Booking System as soon as possible.
NOCs are kindly requested to provide the rooming list to their NOC Relations representative 30 days prior to the arrival of guests or clients in Buenos Aires.
A credit card is required in order to secure the reservation through the Booking System. This credit card is not necessarily the method of payment; it is only required to secure the rooms while the final payment is processed. In case an NOC does not have a credit card to secure hotel reservations through the Booking System, their NOC Relations representative must be contacted as soon as possible. The NOC will then be told the procedures and deadlines to follow in order to confirm the reservations in the preferred hotel(s).
Note that NOCs who did not wish to secure bookings with a credit card must have paid the full cost of the rooms by bank transfer within 10 business days of receiving the transfer documentation. Information to support the payments was provided after the booking was made.
Credit cards or wire transfers are available for full payment to the hotel. A confirmation was sent to each NOC to validate the payment method and proceed with the payment process.
The necessary documentation to support the payments has been sent to NOCs via e-mail. This included a pre-invoice. The final invoice will be issued by each hotel upon check-out.
The final deadline for submitting to Hub Travel the confirmation that the payment has been issued was 13 August 2018. Full payment to the hotel must have been made without exception by 13 August 2018 in order to confirm the booked rooms. Reservations without complete payment up to this date were cancelled, and the above-stated cancellation fees will applied. There were two options for NOCs to issue the payment for their booked rooms:
a. NOCs could emit a lump-sum payment (100% of the total amount) within the mentioned deadlines – via bank transfer or with credit card.
b. NOCS could emit two instalment payments: 40% of the total amount by 20 June 2018 and 60% of the total amount by 1 August 2018 – via bank transfer or with credit card.
The preferred method and schedule of payments was arranged with Hub Travel directly.
“Pursuant to the provisions set forth in Decree No. 1043/2016, all guests who are non-resident tourists in the Argentine Republic and pay their reservation by credit or debit card not issued in the Argentine Republic or by international money transfer will be exempt from the payment of the 21% VAT on the accommodation service.”
In order to benefit from the VAT exemption, NOCs must comply with the following procedure:
Foreign tourists must present a copy of their stamped passport after entering the country. In the case of tourists arriving from Mercosur countries, they must present their foreign identity document and proof of migration.
The hotel reservation must actually be used in order to have access to this exemption. In the event of a cancellation after the deadline, as well as no-show, the aforementioned tax will be charged for the corresponding amount.
NOCs may find the complete legal decree by following this link.
BAYOGOC will not manage or secure accommodations for spectators. Non-accredited clients are encouraged to access the official tourism site of the city of Buenos Aires through the Youth Olympic Games Buenos Aires 2018 website, where they will find a list of accommodations and booking establishments offered in the city, along with their contact information.
There will be no dedicated transport services specifically for NOC Presidents, Secretaries General (and their Accompanying Associates), NOC
Representatives and NOC Associates; however, all NOC accredited members will have access to all BAYOGOC transport service, which includes:
• Common Shuttle Services (CSS): YOG 5, YOG 6, YOG 7 and YOG 8 have several stops over 9 de Julio and Leandro Alem avenues in the Hotel Zone. Please refer to chapter 9.4.1 Common Shuttle Service (CSS) for more information.
• Pre-planned services (PPS): YOG 13, YOG 14 and YOG 15 connect the IF
Hotel with Stand Alone Venues for Sailing, Golf and Rugby. This service departs from the IF Hotel where the relevant sport international federation is concentrated. Please refer to chapter 9.4.2 Pre-Planned Service (PPS) for more information.
• Pool Vehicle Service (PVS): These vehicles may only be requested with a
PVS Pass and the YOAC, presented together. PVS vehicles may travel to the official hotel zone but may not be requested from the official hotel zone. Please refer to chapter 9.4.3 Pool Vehicle Service (PVS) for more information.
• Public transport: It will be free of charge for all accredited clients from 30
September to 22 October 2018. Several Subte stations are located in the Hotel Zone working from 5:00 to 23:00. Public buses stops operate over 9 de Julio and Leandro Alem Avenue, which run 24 hours a day, with a lower frequency during the night. Please refer to chapter 9.4.4 Public Transport for more information.
Please refer to section 9.4. Transport for more detailed information.
NOC Presidents, NOC Secretary Generals and their Accompanying Associates are invited to attend the Opening Ceremony at the Guest Stand, where seating and refreshments will be available.
For those staying at official hotels may walk towards the Stand’s entrance, as it is in close proximity. Alternatively, BAYOGOC will provide a centralized departure point from Sheraton Buenos Aires Hotel to the Opening Ceremony venue in three waves, on a first-come-first-served basis.
Each CdM will have previously received NOC Presidents, NOC Secretary Generals and their Accompanying Associates’ Opening Ceremony tickets through their NOC’s pigeonhole at the NOC Services Centre – FA Helpdesk. Invited clients must present their ticket, along with their YOAC, upon arrival at the entrance of the Guest Stand.
Along with the tickets, they will receive an informative flyer detailing schedules, restricted items, service levels, dress code, transport times and routes, and other general information.
Once the ceremony is over, they can either go back walking or use the transport provided by BAYOGOC to return to Sheraton Buenos Aires Hotel.
NOC Associates will be able to participate of the Opening Ceremony as spectators.
NOC Presidents, Secretary Generals and their accompanying associates are invited to attend the Closing Ceremony at the Village Square of the YOV. Each CdM will have previously received invited clients’ Closing Ceremony stickers through their NOC’s pigeonhole. They must stick their corresponding Closing Ceremony stickers on the front of their YOAC, and show them upon arrival at the entrance of the Village Square.
Details about access to the closing ceremony will be communicated during the CdM Meetings.
BAYOGOC will provide a centralized departure point from Sheraton Buenos Aires Hotel to the Closing Ceremony venue.
Once the ceremony is over, they can use the transport provided by BAYOGOC to return to Sheraton Buenos Aires Hotel.
NOCs may accredit Additional Team Officials to whom the NOC may allocate specific roles, functions and responsibilities. Each NOC will be entitled to accredit Additional Team Officials up to a maximum of 25% of their current quota of Team Officials (fractions will be rounded up to the nearest whole number).
NOC Additional Team Officials will receive the ‘NOC’ category accreditation on their YOAC, which entitles them all-venues access, including the Residential Zone in the YOV, and to the field of play (blue) and Athletes’ preparation areas (2) within the sport venues. Additional Team Officials will not have access to the Accredited Stand.
Additional Team Officials are encouraged to validate their PVCs at the YOV Accreditation Centre — Welcome Centre. YOACs can be validated after a valid photo passport has been presented and verified.
A full explanation of all accreditation categories and entitlements can be found in the Buenos Aires 2018 – NOC Accreditation policy available on IOC’s Games Preparation Platform.
There will be no dedicated ticketing program specifically for Additional Team Officials; however, they will have access to the general spectator stands by presenting their accreditation. There will be no ticket allocation and access will
always be granted on a first-come-first-served basis, following the general principle.
Travel and accommodation for Additional Team Officials are not funded by the IOC. They may be arranged through the Official Travel Agency (OTA), who will book/issue tickets only upon receipt of full payment from the NOC. If it is not booked by the OTA, the NOC must provide any information requested on their arrival and departure dates and times to the OTA. For further information, please refer to the NOC Team Delegation Travel and Accommodation policy.
NOCs that submit all the necessary information to the OTA will be granted arrival and departure services from 30 September 2018 to 22 October 2018 which includes:
• BAYOGOC assistance at Official Ports of Entry • Transport services to/from the Official Ports of Entry to/from official
hotels for clients and their accompanying luggage for those that have shared itineraries with OTA.
Upon arrival at the airport, Additional Team Officials will be directed to the location of Transfers to Official Hotels. ATOs are to complete their check-in at their Hotels first and arrive in YOV for validation of their accreditation using the Common Shuttle Service YOG 7 and 8 (Hotel Zones to Youth Olympic Park), as from the Official Opening of YOV on 2 October.
Please refer to chapter 5. Arrivals or chapter 10. Departures for more detailed information.
Please refer to section 9.6.3. Accommodation (for NOC Presidents, Secretaries General and NOC Associates) for information on accommodation for Additional Team Officials, as the same services apply.
There will be no dedicated transport services specifically for Additional Team Officials; however, all NOC accredited members will have access to each BAYOGOC transport service, which includes:
• Common Shuttle Services (CSS): YOG 5, YOG 6, YOG 7 and YOG 8 have several stops over 9 de Julio and Leandro Alem avenues in the Hotel Zone. Please refer to chapter 9.4.1 Common Shuttle Service (CSS) for more information.
• Pre-planned services (PPS): YOG 13, YOG 14 and YOG 15 connect the IF
Hotel Zone with Stand Alone Venues for Sailing, Golf and Rugby. This service departs from the IF Hotel where the relevant sport international federation is concentrated. Please refer to chapter 9.4.2 Pre-Planned Service (PPS) for more information.
• Pool Vehicle Service (PVS): These vehicles may only be requested with a PVS Pass and the YOAC, presented together. PVS vehicles may travel to the official hotel zone but may not be requested from the official hotel zone. Please refer to chapter 9.4.3 Pool Vehicle Service (PVS) for more information.
• Public transport: It will be free of charge for all accredited clients from 30 September to 22 October 2018. Several Subte stations are located in the Hotel Zone working from 5:00 to 23:00. Public buses stops operate over 9 de Julio and Leandro Alem Avenue, which run 24 hours a day, with a lower frequency during the night. Please refer to chapter 9.4.4 Public Transport for more information.
Please refer to section 9.4. Transport for more detailed information.
Additional Team Officials are invited to be participants of the Opening Ceremony at the BAYOGOC Invited People Area. Each CdM will have previously received ATOs’ Opening Ceremony tickets through their NOC’s pigeonhole.
ATOs must present their ticket, along with their YOAC, upon arrival at the entrance of the BAYOGOC Invited People Area, located at the intersection of Av. Corrientes and Libertad streets.
BAYOGOC will not provide transport for ATOs to and from to the BAYOGOC Invited People Area, as most of the hotels are at walking distance from the Ceremony. Public transport recommendations from Hotel Zone to the designated area will be sent via email.
Additional Team Officials are invited to attend the Closing Ceremony at the Village Square of the YOV. Each CdM will have previously received ATOs’ Closing Ceremony stickers through their NOC’s pigeonhole.
ATOs must stick their corresponding Closing Ceremony stickers on the front of their YOAC, and show them upon arrival at the entrance of the Village Square,
Common Shuttle Service routes connecting the official hotel zone to the YOV (YOG 7 and YOG 8) will be available as usual until 00:00 to transport ATOs to this event.
Medical services will be provided at stations at the following official locations::
• Green Park Medical rooms • Tecnópolis Park Medical rooms • Urban Park Medical rooms • Stand-Alone Venues’ Medical rooms
• Youth Olympic Park Medical rooms • Youth Olympic Village Medical Clinic • Youth Olympic Village Medical Post
Whenever health care assistance is provided, Athletes must be accompanied by a Team Official or NOC Health Care Personnel (if applicable).
Medical services will be provided at each park starting from their opening on 2
October 2018, when training begins, and ending on 18 October 2018, the last day of competition.
The YOV Medical Clinic will operate from 30 September until 20 October 2018. Services will be offered daily from 7:00 to 23:00, as well as providing 24-hour emergency services, as explained in section 6.13. YOV Medical Services.
Briefings on medical services for the NOCs will take place on 4 and 16 October at The Hall in the Village Square at the YOV. The attendance of one representative per NOC is mandatory. The representative should either be an NOC Health Care Personnel member or the Chef de Mission or Team Official, for those delegations that do not have an NOC Health Care Personnel.
Meeting Dates Time
NOC Medical Team Meeting 4 October 16:00 – 18:00
NOC Medical Team Debrief Meeting
16 October 12:00 – 15:00
NOC Health Care Personnel will be allowed to practise medicine and treat members of their own delegations - and others, if applicable - with prior registration.
NOCs were required to register all members of their Health Care Personnel both physicians and non-physicians (nurses, physiotherapists, kinesiotherapists, psychologists) by completing an online form through the YOGnet by 22 August, in which they were asked to provide personal information and specify their health care specialty. This information has been submitted to the Argentine Health authority, who will take notice of NOCs Health Care Personnel’s temporary practice while in Argentina for the duration of the Games.
NOC Health Care Personnel Registration confirmation is conditional upon acting in full compliance with the Olympic Movement Medical Code, as well as having successfully completed the 3 mandatory "Games Modules" of the
WADA Sport Physician's toolkit before arrival in Buenos Aires, as a prerequisite to practise at the 3rd Summer Youth Olympic Games (applicable for NOC Physicians only).
NOC Physicians will be entitled to issue prescriptions and request laboratory testing from the Youth Olympic Village Medical Clinic and official hospitals.
By submitting the Registration Form, the NOC confirmed that all the listed health care practitioners are certified and/or licensed in accordance with the rules and regulations of their country of practice, have valid professional liability insurance (where applicable) and are informed of the restrictions associated with the right to practise during the Games as indicated on the Registration Form.
Note: Registration for Buenos Aires 2018 does not grant NOC Health Care Personnel a licence to practice medicine in Argentina beyond the period of the YOG.
In continuation to the NOC Health Care Personnel registration process, NOCs wishing to provide or receive medical assistance to or from another NOC must have placed this request by completing the corresponding section of the Registration form on the YOGnet. The two involved NOCs must have submitted the request individually, and only corresponding requests will be considered. This form will act as a declaration of shared responsibility between the respective NOCs.
NOCs are allowed to bring their personal medicines and medical equipment given prior approval from the Argentine Health authority. NOCs have been provided a list of medical substances that are forbidden for import and commercial transactions. It is each NOC’s responsibility to be aware and follow the rules established by the national legislation regarding these substances.
No imported medicine and/or medical equipment may be used for trade, commercial means, or manufacturing purposes, and must only be used by the NOC delegation, if necessary. At the end of the Games, NOCs must make sure that all unused medicines and medical equipment are taken back to the NOC home country; medicines and medical equipment may not be discarded or left behind in Argentina. As such, NOCs will be requested to fill out a form to be declared at customs upon departures. For more information, please refer to section 10.1. Departure Meetings.
In order to facilitate the importation of medicine and medical equipment, NOCs should have filled out a request form through the YOGnet by 27 June. Once the documents are approved by the Argentine Health authority, NOCs will receive a confirmation note. In case of rejection, NOCs must have adjusted their request to the authority’s feedback and resubmitted the Form. The confirmation note must be presented at the Argentine Customs upon entering the country, together with the items to be declared.
Please refer to section 5.1.4. Argentine Customs and Accompanying Luggage Allowances for further information.
All Buenos Aires 2018 official locations will be supplied with ambulances stationed on-site daily during operational hours. Two ambulances will be stationed 24 hours a day at the YOV Medical Clinic. These ambulances are intensive-care units, equipped to cover all eventualities. They will be crewed by one emergency physician, and one driver skilled in first aid and CPR.
In non-emergency situations, where ambulance transport may not be necessary, non-emergency medical cars will be available to transfer patients to and from designated hospitals or supportive health care centres, as deemed clinically appropriate.
Ambulances by air (helicopters) will be provided by SAME, the Emergency Care System of the City of Buenos Aires, for cases of extreme necessity. They can reach the furthest venue inside the city in 6 minutes and there are designated landing spots near each venue.
Buenos Aires 2018 has designated eight official public hospitals, ensuring at least one within close proximity to each park. Please note that the distances are approximate.
Official designated hospital Proximity to official locations (kilometres)
Hospital Dra. Cecilia Grierson
Youth Olympic Village 0.6
Youth Olympic Park 2
Hospital Donación Francisco Santojanni *
Youth Olympic Park 9
Hospital General de Agudos Dr. Juan A. Fernández
Green Park 4
Hospital General de Agudos Dr. Ignacio Pirovano
Green Park Tecnópolis Park
4
Hospital General de Agudos Dr. Cosme Argerich
Urban Park 3.5
Hospital Prof. Bernardo Houssay
Paseo de la Costa (Stand-Alone Venue)
2.1
Hospital Central de San Isidro Club Náutico San Isidro &
CASI La Boya (Stand-Alone Venues)
3.8
Hospital San Bernardino Hurlingham Club
(Stand-Alone Venues) 2.1
* For life-threatening situations and high-complexity treatment.
A parent or a legal guardian of the minor must give a power of attorney for medical interventions to their Chef de Mission by signing the Parental/Legal Guardian Acknowledgement for Minors Form (PGF).
Please refer to section 4.4.2. Accreditation for more information.
The 3rd Summer Youth Olympic Games are “needle-free” for all participating Athletes. Needles must not be used except for cases stated in the IOC Needle Policy and Rules. It is the responsibility of each Athlete and respective National Olympic Committee to ensure compliance with this Policy. The document is available in the Medical Services folder of the YOGnet’s Library for NOCs consideration.
The Ministry of Health recommends all foreign nationals that will come to the country for the 3rd Summer Youth Olympic Games to have their immunisation schedule complete in accordance with the official calendar of the country of origin.
Regarding the immunisation routine, NOCs should pay special attention to those important for international public health, such as the measles vaccine (MMR - measles, mumps, rubella) and poliomyelitis.
A medical consultation is advised at least between 4 and 8 weeks before the event, so as to have the necessary time for the application of vaccines or to complete the immunisation schedule, if necessary.
It is important to note that the period of the event does not coincide with the highest activity of mosquito-borne diseases, which is restricted to months with higher temperatures (from November to March), closely connected to outbreaks in neighbouring countries.
The Argentine authorities do not require an international certificate for vaccines or specific prophylaxis, nor do they require an international certificate of vaccination against yellow fever to enter the country.
The general Doping Control objectives are to preserve the dignity of Olympic sport and to protect the Athletes’ fundamental right to participate in doping-free sport, thereby promoting health, fairness and equality in competition.
For the Summer Youth Olympic Games Buenos Aires 2018, the main objective is the education of the Athletes on the doping control program and training for a Fair Play. To fulfil this objective, all doping control procedures will be implemented in accordance with the International Standard for Testing and Investigations (ISTI).
The detailed procedures for collecting samples for BAYOGOC that comply with the ISTI are published in the Doping Control Guide in the Doping Control folder of the YOGnet’s Library.
The IOC’s Anti-Doping Rules for Buenos Aires 2018 comply with the 2015 World Anti-Doping Code and the mandatory World Anti-Doping Agency’s (WADA) International Standards. The IOC rules include reference to the 2018 WADA Prohibited List.
The IOC has delegated some of its responsibilities related to the implementation of all or part of the doping control programme in relation to the Summer Youth Olympic Games Buenos Aires 2018 to the International Testing Agency (ITA). The ITA may in turn sub delegate the responsibility to implement all or part of the doping control process to BAYOGOC.
BAYOGOC will develop and update an effective test distribution plan for the Games that meets the requirements of the ISTI. The ITA must approve and is responsible for overseeing the implementation of said test distribution plan and any subsequent changes to it.
BAYOGOC will be the exclusive service provider for all doping control tests at the Doping Control Stations (DCS) assigned for that effect and will be responsible for establishing the necessary infrastructure and operational provisions to implement the Doping Control Programme, including the sample collection, storage and transport to the WADA-accredited laboratory for the corresponding analysis.
The main purpose of the technical proceedings for the Doping Control Programme is to plan the tests effectively and maintain the integrity and identity of the samples collected.
Samples will be collected from the Athletes during the period starting with the official opening of the YOV on 2 October and ending with the Closing Ceremony on 18 October 2018, inclusive.
The total planned number of samples for the Buenos Aires 2018 are:
• 600 urine samples • 120 blood samples
During Games time the ITA (International Testing Agency) may request additional samples according to intelligence information.
The samples will be analysed according to:
• TDSSA 2017 (WADA’s Technical Document) • the WADA Prohibited List for 2018 (published on WADA official website)
During Games time, the samples could be collected in two instances: out-of-competition and in-competition, following their respective rules. These will comply with the Doping Control Protocols determined by the IOC, WADA, the IFs and BAYOGOC.
• “In-competition” doping control: Unless provided otherwise in the rules of an International Federation or the ruling body of the Event in question, “In-Competition” means the period commencing 12 hours before a Competition in which the Athlete is scheduled to participate through the end of such Competition and the Sample collection process related to such Competition (World Anti-Doping Code 2015).
• “Out-of-competition” doping control: Any period which is not In-Competition (World Anti-Doping Code 2015).
During doping control procedures, Athletes must be accompanied by their NOC Team Official at all times. The procedures will never interfere with any victory ceremony. A chaperone and/or a Doping Control Officer must accompany the Athlete to the victory ceremony if it was not possible to collect a sample before the start of the victory ceremony. Moreover, all testing results will be communicated to the IOC/ITA after the Games.
BAYOGOC has implemented Doping Control Stations at the following locations:
• Fixed stations (permanent space with set opening and closing times to collect the assigned samples):
o Youth Olympic Village: Residential Zone
o Youth Olympic Park, located at the America Pavilion: for Boxing, Athletics, Modern Pentathlon, Artistic Gymnastics, Hockey 5,
Karate, Judo, Weightlifting, Wrestling, Taekwondo, Fencing, and Swimming.
o Tecnópolis Park, located at the Futsal Main Stadium: for Badminton, Futsal, Table Tennis (Tecnópolis), Shooting, Archery, and Beach Handball (Parque Sarmiento).
o Green Park, located at the Buenos Aires Lawn Tennis Club: for Equestrian, Tennis, Beach Volleyball, Cycling, and Triathlon.
• Mobile Stations (non-permanent space with adjustable times to collect
the assigned samples):
o Urban Park: for Rowing, Canoe, Climbing, Dance Sport, and Basketball 3x3.
o Hurlingham Club: for Golf
o Club Náutico San Isidro: for Sailing.
o Club Atlético San Isidro La Boya: for Rugby.
o Paseo de la Costa: for BMX and Roller Sport.
A vehicle will be provided for the Athletes when the Common Shuttle Service is no longer available for the return to the YOV.
In order to facilitate the location of the Athletes for doping control procedures inside the YOV, NOCs will be required to send a rooming list of their Athletes to the Doping Control Management Office’s email address assigned for this purpose: [email protected].
The NOCs must send the rooming list within 12 hours of their arrival at the Youth Olympic Village. The list must be updated at all time. In case of Athletes’ early departure, the NOC must inform through the same form. The information received will be handled exclusively and confidentially to respect Athletes’ privacy. The Rooming List template is available in the Doping Control folder of the YOGnet’s Library.
BAYOGOC will aim to minimize any disruption to an athlete’s training and recovery, but testing may take place at any time and any place.
At the time of notification, the Chaperone will offer a standard presentation in the 3 Buenos Aires 2018 official languages (English, French, & Spanish). A Guide of the 12 steps of the doping control procedure in several languages will be available at the Doping Control Stations.
The Therapeutic Use Exemptions will be considered in conformity with the information obtained according to the International Standard Therapeutic Use Exemptions (ISTUE).
TUE requests must be sent by September 6, 2018 (at least 30 days before Buenos Aires 2018 begins) to the IOC or respective International Federation. Only TUE requests previously approved by a National Anti-Doping Organization or respective National Federation will be accepted.
In case of a retroactive or emergency TUE, TUE requests must be presented to the YOV Medical Clinic immediately upon arrival. These must be written in English and must include:
• comprehensive diagnosis • medical history • results of all relevant examinations.
TUE Committee is empowered to grant or to deny an Emergency TUE. The decision, might it be positive or negative, will be recorded in ADAMS. In case of rejection, the athlete’s physician will be contacted.
As part of the medical and anti-doping procedures described in sections 9.8 and 9.9, the Buenos Aires 2018 participants may be required to provide certain personal information including with regards to any medical conditions, therapeutic use exemptions (TUEs), treatments, or for the collection of blood and urine sample for anti-doping control purposes.
When providing such information, participants will complete forms (such as doping control form, injection declaration form, TUE form) describing in detail the conditions applicable to such procedures and the related use of participants’ personal information. Consistent with the delegation of authority pursuant to the Parent/Legal Guardian Acknowledgement of Consent, it is the role of the Chefs de Mission to inform participants and ensure that they understand the conditions applicable to these procedures, including for what relates to any use of participants’ personal information.
For any questions related to the use of participants’ personal information, participants or Chef de Mission can contact the IOC, through their NOC Relations representative, or at the following address: [email protected].
The Doping Control Guide provides detailed information on the doping control procedures for Buenos Aires 2018. The document is available in the Doping Control folder of the YOGnet’s Library.
Security is a critical component in the planning and organisation of the Summer Youth Olympic Games Buenos Aires 2018. An appropriate level of security will be put in place for Athletes, Team Officials, visitors and citizens of Buenos Aires to enjoy a safe and exciting Buenos Aires 2018, with full assurance that their safety and security will be well taken care of at all times.
Buenos Aires is one of the safest cities in Latin America. Crime rate is low and the presence of the different security forces on the streets guarantees a peace of mind. However, like any large city, visitors should take precautions in certain areas, especially as a tourist. NOCs are recommended to:
• avoid crowds
• keep an eye on personal items
• not carry valuable items
• be careful when withdrawing cash from ATMs and carrying large amounts of money
• carry a photocopy of their passport along with their personal belongings wherever they go
• save the local telephone number of a delegation member.
Political activity in the streets is not uncommon. The demonstrations are usually peaceful and can be easily sidestepped by avoiding their surroundings on foot.
In case of any doubt, query or complaint, the City has two public organisms that will be of great help to visitors: Tourism Ombudsman and the Tourist Police Station, which offers specialised service from highly qualified police personnel in multiple languages (English, French, Italian, Japanese and Portuguese). NOCs may seek their assistance by phone at 4307-5102 (extension 5411) or via e-mail at [email protected].
The Unified Command Centre will be located in the current City Police Building where the emergency telephone centre operates.
It will consist of members of each of the following entities:
• security forces and public police • medical emergency system personnel • firefighters of the Argentine Federal Police and of the City • Civil defence personnel • BAYOGOC staff.
From this Unified Command Centre, all security and emergency operations carried out in relation to the Games, as well as monitoring of the movements of the spectators in the different parks through a closed television circuit, will take place in an integral and permanent manner.
All parks have closed perimeters and surveillance monitored by privately-trained security guards 24 hours a day. Security screenings will be carried out at entry points for both pedestrians and vehicles to further strengthen security inside the perimeter. Public forces will monitor outside these limits.
Parks will undergo a security sweep and lockdown period prior to the Games. This will be conducted by public security agents, who specialise in searching for prohibited or dangerous items that may threaten the venue and its occupants. After these procedures, the Parks will be considered clean and locked down.
During the lockdown period, all safety and security procedures will be implemented, and access control will be activated with support of security technology. Security patrols will also be in place during lockdown. Throughout this period, no individual, vehicle, or equipment can enter the Parks without an accreditation and the relevant security checks.
Please refer to section 6.16. YOV Policies for more information.
Similar to the security at parks, all stand-alone competition and training venues will have closed perimeters and surveillance by privately-trained security guards 24 hours a day. Pedestrian Screening Areas (PSAs) and Vehicle Screening Areas (VSAs) will operate at entry points to further strengthen security inside the perimeter. Public forces will monitor outside these limits.
Stand-alone competition and training venues will also undergo a security sweep and lockdown period prior to the Games.
Public security forces will monitor all vehicles involved in the Games by satellite. Additionally, the routes where there is a lot of flow and congestion will be identified and will have presence of public forces to create safe corridors.
In the case of incidents, the drivers and security forces will act accordingly to the case, either by producing a new route or sending support forces.
Public forces will provide security from the drop off / pick up points of transport to the entrance of the parks, in addition to the security around the official venues.
Private security personnel will screen individuals for prohibited items at the entry points of all venues, both training or competition venues or YOV.
Please refer to section 8.7. Prohibited Items at Venues for details.
Both the IOC and BAYOGOC are of the view that harassment and abuse have no place in society, including in sports.
Buenos Aires 2018 is committed to creating a safe environment for the well-being of Athletes and to protect their rights during the Games.
The Youth Olympic Games will have a structure specially designed to help protecting the integrity of all Athletes. An IOC Safeguarding Officer will be available to receive any report or information on incidents that may involve cases of harassment or abuse. These may be communicated to the public force for judicial intervention. Confidentiality will be respected during the entire process.
This Safeguarding Officer will be available 24-hours at the Safe Port of the Athlete 365 at the YOV during the entire stay of the Athletes.
During the Games, the IOC and BAYOGOC will carry out a series of activities to educate the Athletes about their rights and potential risks to their well-being. A stand on sport safety (Safe Sport booth) will also be available.
In Argentina, trafficking of persons for sex, abuse or exploitation purposes (including children) is punishable by national law.
A free hotline is available by dialling 102 from any local telephone to report any case of trafficking, abuse or exploitation of children.
The consumption of alcohol is forbidden for minors under the age of 18, and for any person intending to do so in public spaces or within any venue where sporting, cultural or artistic events may take place.
Commercialization, possession and consumption of illegal drugs are punishable by national law.
In case of emergency, NOCs may call the Argentine Emergency services by dialling 911 from any public phone, and they will be redirected to the corresponding service (Police, Firefighters, Ambulance).
The following number and services can also be called from any phone:
Emergencies 911
Police Department 101
Fire Department 100
Ambulances (SAME) 107
Dedicated YOG medical emergency number 136 (ext. 0)
All Athletes and Team Officials are invited to the Welcome Session that will be held on 5 October 2018 at the Village Square in the YOV, an informal event to welcome the YOV’s residents to Buenos Aires 2018 prior to the beginning of the Games.
The pre-show starts at 19:30 at the Residential Zone and the ceremony will take place from 20:00 to 20:35 at the Village Square.
No additional passes will be necessary for this event.
The Opening Ceremony will take place on 9 de Julio avenue, at the Obelisco, on 6 October 2018. It will be the first of its kind to be held on the host city’s main avenue in the open air, so as to involve both participants of Buenos Aires 2018 and local communities alike. The ceremony will start at 20:00 with the entrance of the Athletes, and end at 21:30.
All Athletes and Team Officials must wear their NOC team uniform, in compliance with Rule 50 of the Olympic Charter.
Detailed information about the Opening Ceremony will be communicated to NOCs at the Chefs de Mission Meetings.
The transport for YOV residents (Athletes, Team Officials and Young Change-Makers) will be provided in 7 waves of 20 buses each, departing from three gates located at several points of the YOV’s operational perimeter. Residents from each block will be guided to their corresponding gate as from 17:00.
NOCs are required to take the assigned transport wave, otherwise transport to the Opening Ceremony and back cannot be guaranteed.
All Chefs de Mission and Young Change-Makers will travel together with their Athletes on the assigned transport wave. NOCs can bring extra Team Officials to support the Athletes’ waves according to the following ratio:
Number of Athletes entered per NOC
Number of extra Team Officials allotted to accompany Athletes
1 – 20 0
21 – 50 1
+51 2
The remaining Team Officials will take separate transport waves, as stated below.
The 7 transport waves (consisting of 20 buses each) from the YOV to the Obelisco are arranged in the following order:
• Waves 1 & 2: all Team Officials must travel in the first 2 waves towards the Obelisco, except for those selected by the CdM to accompany the Athletes, otherwise transport to the Opening Ceremony will not be provided. Team Officials must make their own way to the assigned departure points (between gates 7, 8 and 10), located in the Operational Zone of the YOV, facing Av. Escalada, where the buses will be parked.
• Waves 3 - 7: for Athletes, all Chefs de Mission, all Young Change-Makers and the extra Team Officials selected to accompany the Athletes. For these waves, one NOC Assistant per delegation will await at their meeting point (each delegation’s building entrance) at the assigned time to guide them to the Operational Zone gates, where the buses will be parked.
One NOC assistant will travel in each bus to the Obelisco for assistance.
Refreshments will be provided by BAYOGOC on the buses, as well as rain ponchos, if necessary.
No storage facilities will be provided, and Athletes & Team Officials will not be allowed to bring backpacks, bags or umbrellas in case of rain, only personal belongings that may be carried in pockets.
In line with the urban setting, Athletes and Team Officials will be standing throughout the Ceremony.
Athletes, Team Officials and Young Change-Makers must bring their respective YOAC and Ceremony Pass to access the transport and locations of the Opening Ceremony.
The Ceremony Passes will be color-coded to represent the assigned transport wave, according to the following criteria:
Category Ceremony Pass
color Transport wave
numbers
Athletes, Chefs de Mission, Team Officials selected as extra company,
Young Change-Makers orange 3 - 7
Flag Bearers green 3
remaining Team Officials white 1 - 2
The CdM will be responsible to distribute the Ceremony Passes among their delegation, assigning passes with the corresponding color code to the Team Officials that have been selected to accompany the Athletes.
Ceremony Passes for Flag Bearers must also be assigned to the selected Athletes.
The Ceremony Passes will be previously distributed through at the Front Desk of the NOC Services Centre – FA Helpdesk.
Flag Bearers are Athletes designated by their NOC, through a form submitted to the IOC – NOC Relations team.
Flag Bearers will be provided with a distinctive colour Ceremony Pass to be easily recognized. The meeting point for all the Flag Bearers will be the Hall at the Village Square, where they will gather to travel in one of the Athletes’ waves towards the Obelisco.
Upon arrival, Flag Bearers will be guided to a specific holding area to get ready for the parade. Afterwards, the Flag Bearer will return to meet the rest of the delegation.
At the end of the ceremony, delegations will be guided to the departure holding area to board buses back to the YOV, on a first-come-first-served basis.
Early departures back to YOV will be available as from 20:30 form the departure holding area and will leave only when the bus is full.
The Dining Hall will be exceptionally open until 1:00 on this date.
The Closing Ceremony and Farewell Party will be held on 18 October 2018 at the Village Square in the YOV.
This ceremony will be a closed event dedicated to Athletes which will take place from 19:30 to 20:30. Team Officials, Additional Team Officials, Young Change-Makers, guests and media will also be invited to join the celebration. Customized stickers will be distributed to NOCs at the Front Desk in the NOC Services Centre – FA Helpdesk, granting access to the Closing Ceremony and
Farewell Party. All Athletes and Team Officials attending these events must show this sticker on their YOAC to access the Village Square.
All Athletes and Team Officials must wear their NOC team uniform, in compliance with Rule 50 of the Olympic Charter.
During the Closing Ceremony, the flag parade will only involve the Flag Bearer of each NOC.
The Farewell Party will also take place at the Village Square in the YOV, once the Closing Ceremony is over, at 20.30. The guests and media will exit the venue, and the Farewell Party will begin for Athletes and Team Officials, ending at 22.30.
The Dining Hall will be open as usual until 00:00 on this date.
Please take into account that no storage facilities will be provided.
Detailed information about the Closing Ceremony will be communicated to NOCs at the Chefs de Mission Meetings.
NOCs are responsible for bringing appropriate uniforms for the medal-winning Athletes.
Medal-winners are required to dress in their official team uniform with proper footwear during the victory ceremonies. Slippers and sandals will not be allowed. Flags or personal objects cannot be used during the ceremony.
Medal-winners must also remove any headgear such as sunglasses, hats and caps when receiving the medals, during their national anthem and raising of flags.
They must comply with the third-party trademark identification guidelines regarding clothing and accessories worn during the victory ceremonies.
Please refer to the ‘Guidelines – Athletes’ uniform for Victory Ceremonies’ published by the IOC on the NOC Games Preparation Platform for more detailed information.
Victory diplomas will be given to 1st, 2nd and 3rd place medalists.
All Athletes will be given participation certificates, which will be available as from 6 October.
Victory diplomas, medal boxes and participation certificates must be collected by the CdM or a Proxy Card holder at the Front Desk of the NOC Services Centre - FA Helpdesk. Each delegation shall choose when and where to present the participation certificates to their Athletes.
Press Operations and Broadcast Integration will provide support and facilities for all accredited media, including journalists, photographers, non-rights holding news broadcasters, digital media journalists, Olympic Information Service (OIS) staff, Young Reporters Programme staff, Olympic Broadcasting Services (OBS) staff and the Olympic Channel staff to operate in an efficient environment.
Press Operations services will assist accredited media at the following locations:
• at each of the parks and competition venues • at the Media Workroom(s) or Media Workspace(s) • at the Village Square in the YOV • Main Press Centre (MPC)
Broadcast Integration will assist OBS, Olympic Channel & RHB’s at the following locations:
• at each of the parks and competition venues • International Broadcast Centre (IBC)
The Youth Olympic Games aim to create and promote a relaxed work environment for the media. All accredited media will have greater freedom to make their way around the venues, not being restricted by single tribune locations (with the exception of the Accredited Stand).
A strong, free-of-charge Wi-Fi connection will be provided at all venues to ensure a connected environment for media and for Athletes. Printing will be limited, and accredited media are encouraged to use their own electronic devices to access Buenos Aires 2018’s digital platform, which includes information such as competition schedules, and final results, and Athletes’ biographies, among others.
In addition, Press Operations will provide noticeboards strategically placed at the MPC and media areas in the venues, containing updated information, general data about the services at the parks, media facilities and transportation.
Accreditation process for media has closed on 24 May. Late accreditation is an exceptional instance to be addressed to the IOC directly.
Writers and photographers working for NOCs - as well as NOC Press Attachés – are subject to the same terms and conditions as media representatives seeking accreditation for Buenos Aires 2018, which entails that they must cover their own travel and accommodation costs. This accreditation will give media representatives access to the venues and the educational and recreational activities at the Village Square of the YOV.
Press, photographers and non-rights-holding news broadcasters with ‘E’ accreditation will have access to all competition & non-competition venues,
YOV (except Residential Zone), Media Areas & Media Stands within the competition venues, and the Main Press Centre (MPC).
NOC Press Attachés with ‘E’ accreditation will have access to all of the above-mentioned zones. NOC Press Attachés may also access the YOV Residential Zone by receiving a YOV Guest Pass, administered by their corresponding NOC. Additional YOV Guest Passes will be allocated on top of the NOC’s quota for NOCs who have provided the list of their Press Attachés. For more information on YOV Guest Passes, please refer to Section 6.4.1 YOV Guest Pass.
All ‘E’ accredited media and NOC Press Attachés, are to validate their PVCs at the Media Accreditation Centre (MAC) located in the International Broadcast Centre (IBC). A valid photo identification (such as a passport) will be required for verification. Please refer to section 4.5.4.3. Accreditation Facilities for more information.
Dates Hours of operation
10 September – 18 October 8:00 – 20:00
BAYOGOC has guaranteed accommodation for accredited media during their stay for Buenos Aires 2018 by securing hotel rooms at official pre-selected 3-star hotels. All pre-arranged rates of the guaranteed rooms will be expressed in U.S. Dollars (USD). The price includes breakfast, Wi-Fi and all applicable taxes. Any additional services not included in these rates will be at each guest’s expense.
The booking process has taken place through the external online booking system, where preferred rates and availability were guaranteed until 6 August 2018. Although the reservation platform is already closed, any accredited media who may still need accommodation can check availability at preferred rates at [email protected].
BAYOGOC’s Media Operations team will provide all accredited media a request form for Arrivals & Departures service. The form must be completed and returned by 6 September.
Transport will be provided for all accredited media for their arrival and departure by means of a pre-planned service (PPS) linking the Official Ports of Entry to the official hotel zone, from 30 September to 22 October.
All Media clients must submit their travel information (detailing their itineraries in/out, accommodation and luggage/equipment quantity) through their BAYOGOC Media Operations representative by 6 September to ensure the service. For clients who submit their information after this time, service will be available on a first-come-first-served basis.
BAYOGOC will have 24-hour presence at Official Ports of Entry during peak dates (2 - 6 October for arrivals, and 17 - 22 October for departures), as well as transport services to and from the official hotel zone and the YOV. Outside of peak dates, pre-planned services will be provided.
Accredited media will have access to the Common Shuttle Service (CSS) and pre-planned services (PPS) for transfers between different parks, stand-alone venues and the official hotel zone.
Accredited clients will also be entitled to use public transport free of charge by presenting their YOAC.
Please refer to the section 9.4. Transport for more information about the different transport systems.
The MPC will be located within the Youth Olympic Park (YPA) and will be the main work centre for accredited media. The MPC comprises of:
• Working and Conference room • Help & Information desk • IOC Olympic Information Service, Communications and Young
Reporters Programme working spaces • BAYOGOC Press Operations and Communication offices
The Wi-Fi connection will be strengthened for media use, as well as wired Internet connections and electrical power source at the working desks. TV screens broadcasting different sports competitions, and lockers for clients to store their belongings will also be available. Free-of-charge hot and cold beverages will be provided at the MPC, and user-pay services will be available nearby.
The MPC operational hours will be as follows:
Phase Dates Hours
MPC opening 2 - 4 October 10:00 – 16:00
MPC opening 5 October 10:00 – 00:00
MPC Games time 7 - 18 October * 7:00 – 0:00
* The MPC will be closed on 6 October.
The IBC will be the headquarters for Olympic Broadcasting Services (OBS), Olympic Channel and Right Holders Broadcasters (RHBs). The IBC will be managed and operated by OBS with the support of Broadcast Integration.
Access to the IBC will only be allowed with the corresponding accreditation destined to OBS staff, Rights Holders and Olympic Channel. ‘E’ accredited media will need a Guest Pass to access the IBC area.
NOC Press Attachés accredited as ‘E’ will be granted with the same benefits as the accredited media, such as access to Media Stands, MPC, Media Workrooms or Media Workspaces.
NOC Press Attachés accredited as Team Officials will have corresponding privileges. An NOC Team Official holding the role of the NOC’s Press Attaché but not accredited as ‘E’ will have the opportunity to perform such functions as to accompany the Athletes at the mixed zones and assist them in the different actions with the press, by requesting a supplementary access device (armband) to the BAYOGOC Press Operations team.
At each park and competition venue, Media will have the same working atmosphere and freedom that reigns in the Youth Olympic Games. The facilities for the Media will include:
• Broadcast Area: where support will be provided before, during and after the period of competitions.
• Media Stand: located at the best possible visual on the main competition arena. The tabled positions are exclusive for commentators requested by OBS. There are no exclusive positions for the press in the secondary courts, but those who need or decide to attend any of them, may do so at the areas intended for spectators.
• Mixed Zone: as the main location for interviews with Athletes. • Photo Positions: located on the main competition courts, with electrical
connections and exclusive access to Wi-Fi for accredited media. Photographers will be able to circulate freely in search of the best picture, as long as they do not disturb the public or other clients. Furthermore, the best possible location for photographers will be available during victory ceremonies. Access to Photo Positions will be allowed to accredited photographers wearing a photo bib and working with professional equipment. Photo bibs will be distributed by the BAYOCOG Press Operations at the MPC. Only professional photo equipment will be allowed at the Photo Positions.
Media facilities at the parks include Media Workrooms and Media Workspaces at Stand-alone venues. They will be operating from one hour prior to the start of the first competition until two hours after its completion, according to the daily competition schedule.
There will be no media operations at training venues. If there are any media requests in these facilities, they will be managed on-site by the BAYOGOC staff present, pending approval of the delegation's Team Official.
At every competition venue, a Mixed Zone will be located at the exit of the competition area, whenever possible. The Mixed Zone comprises of a designated area to allow media representatives to interview Athletes in a relaxed atmosphere. Accredited media are authorized to film their interviews. There will be no press conferences in the Media Workrooms or at venue level.
Athletes must pass through the Mixed Zone when leaving the field of play. However, they hold the right to not make any comments on their performance.
NOC Press Attachés will be entitled to accompany their own delegation’s Athletes on their side of the Mixed Zone. Press Attachés will need to identify themselves by using the corresponding armband, that will be provided by BAYOGOC’s Media Operations staff at the MPC.
Olympic Broadcasting Services (OBS) will only broadcast selected competitions in accordance with OBS Production Plan (the coverage may be requested by contacting OBS directly). However, NOCs may request a filming position to record competitions and training sessions of their interest. Non- professional cameras will be authorized for the purpose. For more information, please refer to the ’IOC Guidelines Regarding Obtaining Access to and Use of Olympic Audio-Visual Material of the 3rd Summer Youth Olympic Games in Buenos Aires by National Olympic Committees’, to be released by IOC.
‘E’ accredited media working for NOCs (including NOC Press Attachés), as well as Press Attachés accredited as Team Officials may bring non-professional filming equipment. For more information, please refer to the ’IOC Guidelines Regarding Obtaining Access to and Use of Olympic Audio-Visual Material of the 3rd Summer Youth Olympic Games in Buenos Aires by National Olympic Committees’, to be released by IOC. .
Filming equipment must have been declared under temporary admission upon arrival in Argentina. See section 5.1.4.1. Income and exit of values (cash, travel checks, goods, and equipment) for more details.
A Media Workspace will be running at the Village Square, where a Media Help Desk will assist accredited media, but will not be responsible for managing interviews. Please refer to section 6.14.5. Media Facilities at the YOV (Village Square) for more information.
Media Day, organized by the BAYOGOC Media Operations team, will take place at the YOV on 10 October. Accredited media will be granted access to the Residential Zone of the YOV, providing a unique opportunity to explore day-to-day life of the YOV. BAYOGOC representatives from different functional areas will accompany and assist media during the tour.
The Olympic Information Service (OIS) is a professional sports reporting and information service designed to keep the Olympic Family informed and help the accredited media achieve the best possible coverage of the Games.
The OIS coverage will include detailed sports reports on the competition, feature articles on the young and emerging Athletes, and articles focusing on the different cultural and educational initiatives featured in the YOG.
The sports reports created by the OIS reporting team will be published on the Buenos Aires 2018’s official website which will be the primary platform for Buenos-Aires-2018-related content during the Games. All OIS sports reports will be available licence-free for republishing and editorial distribution by the media, International Federations (IFs), National Olympic Committees (NOCs) and National Federations (NFs).
There will also be an OIS Photo team which will include world-renowned sports photographers.
Images created by the OIS Photo team will accompany all YIS sports articles published on the Buenos Aires website, which will also feature a near-live photo gallery, including a curated set of the “best of the day” images.
The Athletes, media, IFs, NOCs and NFs will be free to publish and redistribute the OIS images for editorial purposes on any platform. Images may be viewed and downloaded at www.oisphotos.com.
Further information will be available in the ’IOC Guidelines Regarding Obtaining Access to and Use of Olympic Audio-Visual Material of the 3rd Summer Youth Olympic Games in Buenos Aires by National Olympic Committees’, to be released by IOC.
The IOC Young Reporters programme is a sports journalism training programme to be held during the Summer Youth Olympic Games Buenos Aires 2018. This initiative will bring 40 young journalists from the five continents during the Games. Buenos Aires 2018 will be the third cycle of the Young Reporters Programme, which began with the YOG in Singapore 2010.
Young Reporters will undergo intensive classes and field training in written, photographic, television, radio and new media reporting on sports, as well as dedicated forums with guest speakers representing key international media organisations and senior Olympic officials. The programme will include a
behind-the-scenes tour of the International Broadcast Centre (IBC), and meetings with Olympic Channel programmers & reporters, who will also be reporting from Buenos Aires 2018.
The integration of social media, coding and the use of algorithms will form a core component of the Young Reporters training, giving participants all the tools required to work in today’s evolving newsrooms.
Following the training programme in Buenos Aires, the top fifteen Young Reporters (as selected by the Mentors) will be invited to the second stage of training, to be held at the 3rd Winter Youth Olympic Games in Lausanne, Switzerland (January 2020).
BAYOGOC will simultaneously run a local Young Reporters Programme but destined exclusively for young Argentine journalists. They will work in collaboration with BAYOGOC.
Buenos Aires 2018 Brand refers to all images, designs, works and trademarks related to the Summer Youth Olympic Games Buenos Aires 2018, including each defined and developed brand, plus medals, audio-visual material, and any other type of intellectual property belonging to BAYOGOC or IOC.
BAYOGOC works under three pillars for the protection of the Buenos Aires 2018 Brand:
• Compliance with the rules set in the Olympic Charter • Implementation of the ‘Clean Venue’ policy (Rule 50) • Monitoring activities, education and workshops destined to transmit the
importance of brand protection
BAYOGOC has published and distributed Standard Marks Usage Guidelines for National Olympic Committees (and Annexes I, II, and III), for NOCs to understand and acknowledge terms for non-commercial uses of the Buenos Aires 2018 Brand.
For any additional queries regarding pre-approved bases, commercial associations, other information please contact [email protected].
The Buenos Aires 2018 emblem is comprised by the following elements:
• host city • year • boxes (one with the Olympic rings, and the other with Youth Olympic
Games designation).
It may be used by NOCs under pre-approved bases established in the Standard Marks Usage Guidelines for National Olympic Committees, and as listed in the conditions below:
• Commercial use of the Buenos Aires 2018 brand is forbidden, as is using it in proximity of any commercial brand.
• The use of the Buenos Aires 2018 Brand must not generate an unauthorized association between a third party and Buenos Aires 2018, the Games and/or the Olympic Movement.
The emblem in its different versions for pre-approved uses may be downloaded in a .zip format by NOCs directly from the YOGnet, in the Buenos Aires 2018 Brand folder in the Library.
Both Mascot and Sport Pictograms usage Guidelines are published in the Buenos Aires 2018 Brand folder of the YOGnet’s Library. The same considerations, limits and restrictions mentioned in the previous point apply. The vector files of the Mascot and Pictograms must be requested to BAYOGOC by downloading, filling out, scanning and emailing the Appendix I form to the corresponding NOC Relations representative.
NOCs must submit their designs to BAYOGOC for final approval by the same means. As with all Brand approvals, up to 10 business days must be allowed for internal processing.
Insurance relates to the service provided by BAYOGOC intended to transfer the economic impact of risk related to possible accidents identified during the planning and readiness stage, that apply for such contingency.
The insurance programme is designed in a way so that it includes all the coverable activities performed during Buenos Aires 2018 at all its venues. The insurance programme was approved by the General Insurance Directorate of the City of Buenos Aires Government; and the insurance company will be a BBB+ rated company (according to S&P Global Ratings) and will comply with local and national regulations.
All locations and contractors that are not included in BAYOGOC’s insurance policy are required to have coverage for all their operations during Buenos Aires 2018.
The safety of every individual attending Buenos Aires 2018 is top priority for BAYOGOC.
Nevertheless, should any incident happen to an NOC Delegation member while staying in the country, and from 2 days before YOV soft opening on 2 October 2018 until 20 October 2018, proper compensation will be provided when pertinent.
Entitlement or coverage is restricted to the following accredited individuals (regarding the National Olympic Committees): Athletes, Team Officials (including the Chef de Mission), Additional Team Officials, Young Change-
Makers, NOC Presidents, Secretaries General, NOC Representatives and all Accompanying Associates. Personal Accident insurance will also cover BAYOGOC volunteers. The coverage will include due compensation in case of death or disability. Also, in case of death, it includes the repatriation of the remains.
NOCs’ own medical or healthcare personnel will not be covered by BAYOGOC malpractice insurance. NOCs are advised to issue their own malpractice insurance cover for treatments given in Argentina.
From 6 October 2017 until 31 October 2019, BAYOGOC is covered with liability insurance, that will respond against third-party claims arising from physical or material damage due to activities performed by BAYOGOC and framed in the development of the Summer Youth Olympic Games Buenos Aires 2018, and the subsequent events.
BAYOGOC will not provide property insurance coverage for losses or damages to third party belongings and cannot be responsible for them. BAYOGOC advises NOCs to issue their own insurance cover regarding property.
BAYOGOC will not provide insurance over motor vehicles for NOCs or third parties using own or rented vehicles. According to Argentina's current insurance regulations, motor vehicles must at least have a liability insurance. NOCs are advised to make sure they issue their own motor vehicle insurance arrangements.
Argentina uses diverse mobile telephone systems according to the following table:
Technology Bandwidth
GSM 850 MHz. and 1900 MHz.
UMTS 850 MHZ. and 1900 MHz.
4G/LTE 1700/2100 MHz.
GSM 900 MHz. (Not available yet)
4G/LTE 700 MHz.
4G/LTE 2500/2600 MHz.
Before travelling to Buenos Aires 2018, NOCs are advised to check whether their mobile telephones function in these frequencies and contact their own providers in case any difficulty arises. Also, BAYOGOC recommends checking with providers whether roaming charges apply when using an international SIM card.
There are three main operators in Argentina: Claro, Movistar and Personal. Many other companies offer mobile network services using their networks. Prepaid SIM cards may be purchased at the main operators’ official stores (personal identification such as a passport may be required). Top-ups may usually be done at kiosks and online once the purchased SIM card is activated by the official store.
4GLTE / 3G reinforcement may be available at competition and non-competition venues. However, BAYOGOC will not guarantee the quality of service provided by any operator at Buenos Aires 2018 parks and at the YOV.
A mobile device and a SIM card will be handed on loan to each Chef de Mission at the Introductory Meetings. This service includes:
• unlimited local calls to numbers from the same provider
• 400 minutes of local calls to numbers from other providers
• 300 SMS, and
• 4 GB data.
Technical support will be available at the Radiofrequency room at the YOV (block 4, building 20, ground floor), and at the BAYOGOC Technology tents at the parks.
The Radiofrequency room will operate according to the following schedule:
Dates Hours of operation
30 September – 20 October 8:00 – 20:00
International calls are not included Additional data usage will not be provided if the CdM exceeds the one provided.
After completing the check-out Inspection & Inventory, CdMs must return the loaned mobile phone at the Front Desk of the NOC Services Centre – FA Helpdesk. Phones not returned before departure will be charged to the NOC.
Buenos Aires 2018 will provide free wireless internet access for accredited clients (BAYOGOC SSID Wi-Fi Network) at the YOV and selected zones at all venues. A User ID and a password will be required for accredited clients, and three simultaneous connections/sessions per User ID will be possible.
At all venues there will be a Wi-Fi Zone (BuenosAires2018 SSID Wi-Fi Network) at the Learn & Share activities area, grandstands, food & beverage sales points marked, available for general public (non-accredited clients).
A limited number of cabled workstations will be available for YOV residents in the Resident Centres at the YOV. This service will be available as from the Soft opening on 30 September until 20 October, on a first-come-first-served basis. It will allow users to use email, internet navigation, video transmission and videoconference communication services seamlessly.
Computers at Resident Centres will have restrictions to access websites related to violence, sex, guns and gambling according to IOC request.
Results services, including competition schedule, participants’ lists, start lists, results, medallists and Athletes’ profiles, will be published on the official Buenos Aires 2018 website and the official mobile app in real time.
The Results Books will be available for downloading from the Buenos Aires 2018 website 24 hours after the conclusion of the last competition of each sport/discipline according to the Youth Olympic Results and Information System (YORIS).
All radio equipment used during Buenos Aires 2018 must comply with Argentine laws and regulations. The Argentine Communication Authority (ENACOM) is responsible for issuing radio communication licenses and managing of the radio frequency spectrum.
All clients wishing to operate their own radio equipment (preferably digital equipment) must apply for a temporary licence granted by Regulatory Authority (ENACOM). NOCs have been required to register in ENACOM platform, to fill a radio frequency request form, between 1 June and 15 July to guarantee availability of the radio frequency spectrum needed.
A second stage for Spectrum request has opened from 1 August to 25 September, however, the radio frequency assignment during this period is managed on a first-come-first-served-basis and subject to availability.
It is important for NOCs to provide information about all frequencies related to channel numbers on the devices in the application form; this way, clients can be assigned temporary frequencies for use at the parks and YOV areas. The assigned frequency should be set in the radio equipment prior to the NOCs arrival at Buenos Aires. The radiofrequency will be available approximately one week prior to the Games, and one week later.
Once in Buenos Aires, all clients must first take their devices to be tested and labelled at the YOV Radio Frequency Room (block 4 building 20, ground floor). All approved devices will be controlled and labelled with a colour film/sticker, which must remain adhered to the equipment throughout the duration of the
stay. Devices without the film/sticker will be considered illegal and will be confiscated. This process is free of charge for foreign clients.
BAYOGOC’s Language Services team is set to facilitate communication for Buenos Aires 2018, thus minimizing language barrier among participants, and ensuring their successful participation and appreciation of the Games.
The official languages for Buenos Aires 2018 are English, French and Spanish. Those languages will be widely represented before and during the Games.
Language Services will cover:
• Translation services • Professional Interpreting Services • Onsite Volunteer Interpreting Services • Over-the-phone Volunteer Interpreting Services
Considering the age group of the participants, as well as the educational and recreational activities in which effective communication is crucial, BAYOGOC will provide more extensive language support when available.
BAYOGOC provides information and documents (including official publications, guides, manuals, documentation, agreements, signage and websites) translated into English, French and Spanish.
Minutes of the Chefs de Mission meetings will be distributed in English, French and Spanish on the same day of the meeting.
BAYOGOC will not provide, engage or manage paid translation services on behalf of NOCs.
During Games Time, Chefs de Mission meetings will be carried out in English, French and Spanish. Chat with Champions will be carried out in English, French, Spanish, Russian and Chinese. These events will take place at the YOV.
BAYOGOC’s Language Services team proposes to cover language barriers on a first approach through online translation tools.
Additionally, Language Services will operate onsite through volunteer interpreting services in limited opportunities at the venues.
Onsite volunteer interpreters will be assisting accredited clients with English, French, Spanish, Japanese, Chinese, Korean, and Russian at competition venues and at the YOV, mainly at the Mixed Zone and some educational and recreational activities (such as Media Lab, Athlete 365 and Performance Accelerator). This service will be subject to availability.
Language-specific activities at the YOV will be supported by volunteer interpreters. Young Change-Makers, Athlete Role Models, and Team Officials who may also be called upon to facilitate communication within educational and recreational activities.
Over-the-phone volunteer interpreting services will cater to all accredited clients who may need language assistance with English, French, Spanish, Japanese, Chinese, Korean, and Russian. This service will be subject to availability.
This service will be available directly to NOCs over the phone by dialling the main phone number and selecting the language required, as follows:
Over-the-phone volunteer interpreting service phone number Language
+(54) 11 4909 2409
ext. 1 French / Français
ext. 2 English
ext. 3 Chinese / 中文
ext. 4 Korean / 한국어
ext. 5 Japanese / 日本語
ext. 6 Russian / русский
The service will operate from 2 to 20 October 2018, from 7:00 to 23:00. Interpretation in person will not be provided.
NOC Relations representatives will schedule Departure Meetings with their NOCs to revise departure plans in detail, such as Inspection & Inventory (I&I), and other procedures regarding the departure process.
Before their departure from the YOV, the Chef de Mission or assigned representative should plan to complete the following steps, as applicable.
Check-out I&I will be conducted in the NOC allotted spaces. During the I&I the condition of inventory, apartments and spaces will be inspected by the Resident Centre staff together with the Chef de Mission. To expedite the process, BAYOGOC strongly recommends bringing an extra Team Official or Young Change-Maker. Alternatively, NOC Assistants may provide support for this procedure.
The apartments should be left in the conditions they were found in (except for usual wear and tear) except for usual wear and tear Any apartment and/or item within the delegation’s allotment that requires repairs and/or replacement will be charged to the corresponding NOC. Moreover, any additional cleaning or maintenance required after a delegation has checked out of their allotted rooms/apartments will be charged to the NOC.
After completing I&I, NOCs must submit their check-out I&I forms at the corresponding Resident Centre.
In case charges have been applied to the NOC during their stay at the YOV, the Chef de Mission or Proxy card holder must collect the invoice at the Finance Desk located at the NOC Services Centre – FA Help Desk. The charges must be payed off at the YOV Bank with by cash (ARS) or credit/debit card only. Please refer to section 6.14.2 Banking Services for further information.
The participation of the NOC Assistant is recommended to ensure a smooth inspection and payment process.
This section outlines the services that will be provided at departure for NOCs during the official dates of operation – from 6 October 2018 to 22 October 2018. Please note that the transfers from Youth Olympic Village to the Official Ports of Entry will only be available up to 20 October, in line with the closing of the Youth Olympic Village.
Early departures will be managed on a case-by-case basis by the Functional Area representatives at the NOC Services Centre – FA Helpdesk.
BAYOGOC will not provide any services outside of these dates.
BAYOGOC will only plan and run departures services according to travel data confirmed by NOCs via the Official Travel Agency (OTA).
In case that accurate data is not provided to OTA, departure services cannot be guaranteed.
All changes in departures are to be done in consultation with OTA and remain subject to the NOC Team Delegation Travel and Accommodation Policy.
It is each NOC’s responsibility to check for travel updates at the OTA Desk in the NOC Services Centre – FA Helpdesk, as well as through the OTA hotline.
Those departing Buenos Aires after 20 October must make their own departure arrangements from Youth Olympic Village. Exceptions may only apply to NOCs that are departing late due to arrangements made in agreement with OTA. These clients will be informed regarding their transfers by their NOC Relations Representative.
Departure will include the following services:
• BAYOGOC staff at Official Ports of Exit to assist with general issues relating to departures (information on delays, terminals, check-in counters, customs, necessary facilitation in case of emergency).
• OTA Desk at the NOC Services Centre – FA Helpdesk, as well as OTA hotline to address urgent travel booking issues
• Arrival, Departures and Logistics Counter to answer any doubts regarding logistics and timing of the departure process
• Pre-planned transport service (PPS) from the YOV and official hotels to the Official Ports of Exit
• Logistics and sports equipment transfer from the YOV to the Official Ports of Exit.
As a rule, transfer to the airport will leave both YOV or Official Hotels 5 hours prior to the departing flight time. This takes into consideration the procedures that must be completed prior to departure. If an NOC misses their designated transfer, BAYOGOC will provide alternative transfers subject to availability.
NOCs at YOV will be informed of their transfer times at the Departure Meeting. They may also check the noticeboard at the NOC Services Centre – FA Helpdesk, where transfer times will be published.
NOC Clients staying at hotels may check at their official hotel’s front desk regarding transfer departure times.
For any flight itinerary queries, NOCs staying at hotels may contact OTA directly. For information regarding airport transfers, NOCs can also inquire via email at [email protected] email address will not accept any queries regarding information on transfers.
A representative from OTA will be available at the NOC Services Centre – FA Helpdesk at the YOV to assist NOCs’ queries in person during the operation times listed in section 5.2. Official Travel Agency (Arrivals). NOCs may check their updated flight information by calling the hotline listed in the section.
The Official Ports of Exit are the same as the two Official Ports of Entry:
• Ministro Pistarini International Airport (EZE) • Aeroparque Metropolitano Jorge Newbery (AEP)
While there are two official ports of exit, BAYOGOC strongly advises NOCs to use Ezeiza airport where possible. No services will be provided by BAYOGOC at non-Official Ports of Exit.
NOCs are responsible for taking their personal luggage from their accommodations to the Transport Mall or official hotel pick-up zone, where the luggage will be placed in the same transfer to the airport as the delegates. In case the volume of the luggage exceeds the space available in the delegation’s transport, trucks will be made available.
NOCs with sports equipment stored at the venues must pick up their equipment from the Logistics Tent located outside the Welcome Centre and take it to their airport transfer.
NOCs will be responsible for collecting their own luggage and taking them to the corresponding airline’s check-in desk upon arrival at the airport drop-off zone.
All sports equipment (that is appropriately packed and tagged) will be transferred by BAYOGOC to the Logistics tent, where NOCs may collect their sports equipment 2 hours prior to departing the YOV.
For more information refer to section 8.4. Sports Equipment.
All sports equipment will be transferred to the Official Ports of Exit from the YOV, along with the accompanying luggage. NOCs are responsible for packing and carrying the equipment not allowed at YOV from the YOV Logistic tent to their airport transfer.
For more information, refer to section 8.4. Sports Equipment.
All transfers to the airport from the YOV will depart from Transport Mall except on 18 October, when transfers will depart from the Operational Zone of the YOV. Exceptions will be communicated during the Departure Meetings.
BAYOGOC will provide pre-planned transport services (PPS), free of charge to all NOC accredited members and their accompanying luggage between the YOV or official hotels and the Official Ports of Exit, upon arrivals and departures.
To guarantee that NOC members arrive at the Official Ports of Exit in the necessary period of time requested for check-in, transportation from the YOV and official hotels will be planned from four to six hours prior to flight departures.
Airport transfers will be scheduled based on the information provided by OTA. Any changes to the transport program must be communicated as early as possible to OTA.
NOC members who are travelling with their own vehicles (including self-drive or self-managed coaches) are responsible for making their own way to the Official Ports of Exit.
Once arriving to the airport, NOCs are to complete each step are listed below. NOCs are encouraged to note that Information on customs can be found below:
• Argentine Customs and Accompanying Luggage Allowances • Flight Check-in • Oversized luggage drop-off • Security and Immigration Clearance
The Customs process at departures is as follows:
• Passengers or delegation representatives with items that required a temporary importation must head to the official customs broker at the airport, located in:
o EZE: at the main hall of Terminal A, between desks 47 and 54, before check-in.
o AEP: at the main hall.
• NOCs must present the temporary importation documentation given upon arrival. The customs broker will verify the documentation and submit it to customs in order to cancel the temporary importation.
• Argentine Customs will verify the items that will be reexported.
After the customs process finishes, NOCs may proceed to do their check in with the airline.
NOCs departing from Buenos Aires through the EZE or AEP should proceed to the departure hall at the terminal of their airline to check-in for their flights. It is recommended that NOC delegates check-in three hours before their scheduled flight departure time. BAYOGOC staff will be present at the departure hall to assist.
After check-in, NOCs may drop off their oversized equipment at the oversized equipment check-in counter.
The airline staff will accompany the client to the oversized equipment check-in counter to dispatch it.
NOCs are to clear security and complete standard immigration processes after the oversized luggage drop off. To avoid unnecessary delays, NOCs are reminded to arrive at the boarding gate with sufficient time before the scheduled departure.
For any queries after the end of the Games, NOCs are welcome to contact [email protected] until 30 November 2018.
