TRAINING SYLLABUS

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TRAINING SYLLABUS

Transcript of TRAINING SYLLABUS

TRAINING SYLLABUS

TABLE OF CONTENTS—BASIC OPERATOR TRAINING FOR ENTRÉ .......................................................................... 1

BASIC IMPLEMENTATION TRAINING FOR ENTRÉ ............................................................. 1

ONLINE TECHNICIAN CERTIFICATION FOR ENTRÉ LITE ................................................2

TECHNICIAN CERTIFICATION FOR ENTRÉ LITE, BUSINESS, AND ENTERPRISE .........3

TECHNICIAN CERTIFICATION FOR ENTRÉ NOC .............................................................. 4

B ASIC OPERATOR TRAIN ING F OR ENTRÉ—

Entré Basic Operator Training is provided for those seeking an interactive training to supplement

training available through DMP’s online video library. This training is a scheduled 2-hour instructor-led

session covering:

ê Credential management (Personnel, Badges, User Code Profiles)

ê Panel management (interactions in the Hardware Tree, Schedules)

ê Events

This training does not provide a certification and is first-come, first-served.

AVAILABLE TO ANY ENTRÉ END USER

TRAINING KIT NOT REQUIRED

AVAILABLE ONLINE ONLY

AVAILABLE TO ANY ENTRÉ END USER

TRAINING KIT NOT REQUIRED

AVAILABLE ONLINE ONLY

B AS IC IMPLEMENTATION TR AIN ING FOR ENTRÉ—

Basic Implementation Training is provided for End Users responsible for the maintenance of the Entré

software. This training is a scheduled 2-hour instructor-led session covering:

ê Entré maintenance tasks, including the basics of recommended SQL maintenance as outlined in

the Entré Server Maintenance guide

ê Networking and Entré requirements and how to reconfigure the server.

This training does not provide a certification and is first-come, first-served.

ENTRÉ TRAINING SYLLABUS 1

ONLINE TECHNIC IAN C E RTIF ICATION FOR EN TR É L ITE—

Entré Lite certification consists of seven self-directed DMP University online courses and a scheduled

2-hour instructor led training session. This training is limited to the implementation and support of Entré

Lite.

Each technician is required to have a training kit.

Each technician is required to have local administrator rights to their computer.

Successful completion of this training requires a passing score on all exams and will provide a

certification for the Dealer to purchase and receive DMP Technical Support limited to the Entré Lite tier

of the software.

Enrollment is first-come, first-served.

Each technician is required to have a training kit. See ordering information below:

ê KIT-TRAIN-ENTRÉ150

ê KIT-TRAIN-ENTRÉ550

AVAILABLE TO DMP DEALER TECHNICIANS

TRAINING KIT REQUIRED

AVAILABLE ONLINE ONLY

DEALER & TECHNICIAN PREREQUISITES REQUIRED FOR ENROLLMENT*

ENTRÉ DEALER AGREEMENT REQUIRED*

* Agreement must be available for Certification Training. See Entré Certification Seated Training.

ENTRÉ TRAINING SYLLABUS 2

TECHNIC IAN CERTIF ICATION F OR ENTRÉ L ITE , BUS INESS , A ND ENTERPRISE—

This is a comprehensive, 3-day, instructor-led training covering:

ê Entré deployment (preparation and installation)

ê Entré maintenance

ê Entré operation (comprehensive)

Successful completion of this training requires a passing score on all exams and will provide a

certification for the Dealer to purchase and receive DMP Technical Support for the Entré Lite, Business,

and Enterprise software tiers.

The technician’s certification must be renewed annually by successfully completing a DMP University

online exam.

Each technician is required to have a training kit. See ordering information below:

ê KIT-TRAIN-ENTRÉ150

ê KIT-TRAIN-ENTRÉ550

Availability:

ê Online using Zoom (4 Techs minimum)

ê In-Person at the Dealer’s facility (4 Techs minimum)

ê At DMP headquarters in Springfield, MO. These are scheduled bimonthly. The training kits will be

provided for use during the class

AVAILABLE TO DMP DEALER TECHNICIANS

TRAINING KIT REQUIRED

AVAILABLE ONLINE, IN-PERSON, OR AT DMP HEADQUARTERS

DEALER & TECHNICIAN PREREQUISITES REQUIRED FOR ENROLLMENT*

ENTRÉ DEALER AGREEMENT REQUIRED*

* Agreement must be available for Certification Training. See Entré Certification Seated Training.

ENTRÉ TRAINING SYLLABUS 3

LT-2454 21451© 2021

TECHNIC IAN CERTIF ICATION F OR ENTRÉ NOC—

This training is for Technicians and End Users responsible for the implementation and maintenance of

Entré NOC. This is a comprehensive, 3-day, instructor-led training covering:

ê Entré deployment (preparation and installation) - The training is tailored to the relevant End User’s

Entré NOC deployment and will be based on the details provided within the completed Entré NOC

Pre-installation Checklist

ê Entré maintenance

ê Entré operation

Successful completion of this training requires a passing score on all exams and will provide a

certification for the Dealer to purchase and receive DMP Technical Support for all tiers of the Entré

software.

The technician’s certification must be renewed annually by successfully completing a DMP University

online exam and Dealers are required to maintain a minimum of two certified technicians to support

Entré NOC.

Each technician is required to have a training kit. See ordering information below:

ê KIT-TRAIN-ENTRÉ150

ê KIT-TRAIN-ENTRÉ550

Availability:

ê In-Person at the Dealer’s facility (4 Techs minimum)

ê At DMP headquarters in Springfield, MO. The training kits will be provided for use during the class

AVAILABLE TO ANY END USERS* & DMP DEALER TECHNICIANS

TRAINING KIT REQUIRED

AVAILABLE IN-PERSON OR AT DMP HEADQUARTERS

DEALER & TECHNICIAN PREREQUISITES REQUIRED FOR ENROLLMENT** Including a previous or planned purchase of Entré NOC and a completed Pre-Installation Checklist

* When accompanied by a Dealer Technician

ENTRÉ DEALER AGREEMENT REQUIRED*

* Agreement must be available for Certification Training. See Entré Certification Seated Training.