The AfricA ConneCTion 02

AfricA personAl Accessible reliAble

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to

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r 2

01

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03 executive letter by Jan Willem de Braal

05 The nileDutch story 1,000 sailings strong in Europe

07 regional news First call at Xiamen, China

Expansion of European out ports

09 feet on the street Introducing our Branch Office

NileDutch Antwerp

11 introducing our e-services On board and on our way to a new

online presence

13 our new build Vessels The art of shipbuilding. Constructing four new

NileDutch vessels one step at a time

14 WeWA 1000th event Celebrating in style

17 customer story Golden Harvest - South Africa

19 project cargo Out of Gauge shipments

20 regional news NileDutch France

Cycling in Antwerp

E-mail system changes

New NileDutch agent in Turkey

23 person in the picture Chasing your dreams with Joao Nascimento

25 Guest story The future of Africa

27 looking to the future The NileDutch Agency Meeting 2013

29 contact Details

31 sneak peek at issue 3

31 contributors

02

Cover picture taken in the Port of Lobito, Angola; Francisco Ingles.

Picture on page 2 and 3 taken in the countryside outside Durban,

South Africa.

jan willem de braal !

Dear Friends,

Welcome to issue two of The Africa Connection. Or would you prefer Bienvenue dans le numéro 2, Bem-vindo à ediçao 2 or 欢迎来到第2期? That’s right: The Africa connection is now available in english, french, portuguese and chi-nese, connecting even more people around the world with Africa.

Issue two is full of milestones. We have just had our 1,000th sailing from Europe to West Africa, so it’s a perfect time to look back on how NileDutch has evolved since our first sailing in 1984. And, as you would expect from us, we celebrated this with a great party.

Our two-yearly Agency Meeting, held in Rotterdam in May, was another milestone. Covering our strategy for the next few years as well as brainstorming about potential service improvements and expansions, the Agency Meeting plays an important role in shaping our future.

If that’s not enough, this issue also includes: the launch of the new NileDutch website, an update about the four new NileDutch vessels and an important upgrade of our email sys-tems.

Plus, an interview with Joao Nascimento, Branch Manager NileDutch Portugal, a glimpse into the activities of NileDutch Antwerp and a customer story from South Africa that high-lights the importance of flexible planning.

I would like to take this opportunity to thank everyone who has contributed to the magazine, including Pieter Kotze, Import and Export Trader, Golden Harvest and Gail Rushin, Director, African Logistics and Shipping International, Bart Henau and my fellow NileDutchers: Johan de Graaf, Mark Kraaijenbrink, Manuella Maes, Joao Nascimento and Larissa N’gbo.

Lastly, I cannot believe the number of positive comments and messages that we’ve received about the first issue. Thank you all for your words of support and encouragement! We love to hear from you, so don’t hesitate to get in touch (TheAfricaConnection@niledutch.com).

Please enjoy reading The Africa connection and doing busi-ness with NileDutch!

03

1,000 sailings strong in EuropeWhere were you in 1984, 1991 and

2003? These may sound like random

points in time, but not for nileDutch.

We were busy celebrating mile-

stones: the 1st, the 100th and the 500th

sailings between europe and West

Africa. As the 1,000th sailing has just

unloaded its cargo, let’s look back

at how shipping with nileDutch has

evolved over the years.

04

The NileDutch Story larissa n’gbo !

sAilinG 1,000DATE: MARCH 2013 - VESSEL: NATALIE SCHuLTE 11000A AND 11000Z

Spring this year saw NileDutch pass a real milestone: our 1,000th sailing between Europe and West Africa left Antwerp for its southbound journey. Loaded with containers and out of gauge cargo (OOG – see page 18), the vessel took 22 days to arrive in Angola.

While at first glance, shipping containers don’t seem as chal-lenging as the types of cargos that we handled at the previous milestones. But it’s not as straightforward as the outward ap-pearance of a standard TEu suggests. Getting the best balance of weight, commodities, origins and destinations isn’t always easy, especially when it is being combined with OOG cargo. And, thanks to our weekly sailing schedule, volumes are a lot higher now.

Technology has transformed the office-based side of shipping: from requesting price estimates and sailing schedules before placing a booking to filing B/Ls and tracking containers as they are transported around the world. Essential daily tools include email, telephones, the ERP system and EDI, all of which are now fully used by most West African ports.

And some things have remained unchanged from our first sail-ing. We remain connected to our customers, to Africa and to each other. We continue to take pride in our work and are mo-tivated to find a solution to any issue that might crop up. We happily work together as one huge family.

We also continue to strive to improve the service we offer our customers, as can be seen in the increases in origins and des-tinations (including inland destinations) served, the larger vol-umes handled, the newly implemented and strengthened struc-tures and the improvements in our reliability figures.

Between 2003, our 500th sailing, and our 1,000th sailing earlier this year, we changed our fleet to consist of container vessels only. During the same period, our business underwent a huge expansion with the start of routes from South Africa, South East Asia, South America and China. It was definitely an exciting time for us.

sAilinG 500DATE: MAy 2003 - VESSEL: NDS PRODIGy

We had got stacking normal and unusual cargos down to an art form on our RoRo vessels, and our Operations team seemed to have developed a sixth sense about the best way to load over 2,000 pieces of cargo onto a vessel so that it was physically impossible to squeeze anything else on board (apart from an escaping NileDutcher – see box on page 06).

Communication had come on leaps and bounds between our 100th and 500th voyage. Email was making communication eas-ier, and electronic documentation had reduced the amount of paper couriered around the world.

05

lArissA N’gbo

With a long background in shipping, Larissa N’gbo joined NileDutch in 1999. She spent many years focusing on the processes and procedures within the company before joining the Com-munications department as a dedicated team member five years ago.

MV “NDS Atlantic” - 100/91 - Hamburg - 9th October 1991

06We were still NDS in those days and our global agency network had just been established, managed centrally from Rotterdam, even though the Dutch port of call was Amsterdam! Little did we know that West Africa was just entering a period of rapid growth.

sAilinG 100DATE: OCTOBER 1991 - VESSEL: NDS ATLANTIC

Back in 1991, NileDutch vessels left port every three to four weeks piled high with containers, vehicles, break bulk and, oc-casionally, even a tug boat or luxury yacht. The NileDutch offic-es – the Head Office and an agency in Rotterdam and another office in Antwerp – managed everything.

Paperwork and documentation was very different too. Even with a computer on every desk, the documentation was done by hand before multiple copies were made (several for customs, one for the port of origin, one for the shipper, one for NileDutch, …). Communication was by phone, by telex, by letter or in per-son, but it was not as frequent as it is now: for example, we had NileDutch Angola on the phone just a couple of times per week.

While some large customers shipped with NileDutch, there were also a lot of private individuals shipping vehicles to West Africa, which led to frequent queries about the location of “a red car”, which could have been any of the 400 red cars on board and sometimes turned out to be yellow or blue or green.

sAilinG 1DATE: SEPTEMBER 1984 - VESSEL: LE MANS

A sunny morning in September 1984 saw Wim van Aalst and Jan Jongschaap at the port of Rotterdam finalising everything before the departure of the first sailing to West Africa. The Le Mans, a chartered vessel, was full of cars bound for West Africa before it returned with sawn timber, coffee and cocoa. Over 30 years later these export cargos remain important for NileDutch, but the volume of cars and other vehicles has reduced with the expansion of our container cargo.

Most of our customers had heard of NileDutch (or NDS as it was in those days) by word of mouth, showing how important our personal approach has always been to our company.

Looking back over the last 1,000 sailings, we are proud to say that the hands-on personal contact and flexibility that were so important during our past continue to form the foundation of our business today.

“In 2003, the WEWA route included San-Pédro, Ivory Coast and that’s where I was at the time of the 500th WEWA. There had been some reports of incidents between the government and the rebels, but my trip and my customer visits continued as planned and, as usual, I kept my passport in my back pocket at all times.

After one customer visit, I was informed of a worsening of the situation, with foreigners being the main targets. It was con-sidered too dangerous to return to the hotel. So instead, I left everything behind and went straight to the port. Thanks to

a well-timed telex, I managed to escape the violence on the NileDutch vessel that was waiting for me in port. I think it’s prob-ably a bit late for me to apologise for any delivery delays caused by the vessel waiting for me. <laughs>

In total I spent five days on board. I could have stayed until the vessel reached the Netherlands, but I thought it best to take the quickest way home, so left the vessel in Portugal and took a flight home. Speed-wise, there’s no comparison between a plane and a NileDutch vessel, but I know which one I’ll be es-caping on the next time there’s trouble.”

Marinus van den Berg: The Dutch 007?

Ciska Kamta - Celebration of Voyage 100

The Hague, The Netherlands

regional news continues on page 20 & 21

07regionalNEWS

To help our service grow further, we have started to focus more on out ports across Europe:

• UK and Ireland – Ireland is currently our largest out portorigin, with the uK experiencing a large growth over the last six months.

• SpainandItaly–ouroutportssystemshereareinthepro-cess of being fine-tuned.

• Scandinavia,Germany,PolandandCzechRepublic–ourout ports in these countries are being optimised with sever-al interesting deals being discussed.

• Turkey–wehavehighexpectationsforTurkey (see regional news on page 21).

So far our out ports efforts have been a huge success, grow-ing from ad hoc requests to over 10% of our cargo in just 12 months. Thank you to everyone who has helped to make this a success.

The europe to West Africa trade con-

tinues to grow with an almost week-

ly service on large vessels (minimum

2,500 TEUs) that calls at four main

ports in europe (Antwerp, Le Harve,

Leixoes and Lisbon) before heading

to West Africa.

expansion of European out ports

manuella maes !

william li and jean-Francois laubel !

The port of Xiamen is divided into two main container terminals: Haitian and Hairun, both of which are run by the Xiamen Haitian Container Terminal Ltd. NileDutch will use the Haitian terminal with its 7 berths (total 1,510 m long and >12.2 m depth). In addition to being a major Chinese port, the port of Xiamen also receives frequent feeder shipments from Fuzhou, a port ap-proximately 250 km away.

The addition of Xiamen to the Asian route means that NileDutch now offers full coverage of the Chinese coast. NileDutch re-mains the only carrier to offer direct transportation from China to West Africa, calling at Durban (25 days), Pointe Noire (37 days), Luanda (39 days) and Namibe (49 days).

First call at Xiamen, China

on April 20th, the nileDutch Guang-

zhou (30167A) was the first nileDutch

vessel to call at the port of Xiamen.

Xiamen will now be a regular port of

call for vessels travelling between

Tianjin and West Africa.

regional news continues on page 20 & 21

Introducing our Branch Office: nileDutch antwerp

becoming a branch office is a big

step for any office, especially when

located so close to the Head office.

With the creation of a branch office in

Antwerp, the focus in europe moved

100 km from rotterdam to Antwerp.

08

› Antwerp, Belgium

feet onthE StrEEt“Becoming a NileDutch own office was a fantastic step for us in Antwerp. Even though we have always been part of the NileDutch family, this felt as if Head Office was confirming our worthiness to use the NileDutch name,” says Manuella Maes, Director Europe of NileDutch, in Antwerp. “And then they announced that we would become the European Regional Office, which was really great news. It’s been three years now and the whole Antwerp team, and what a team it is, still feels so enthusiastic about delivering results that lives up to our new status.”

“I can’t speak highly enough of the team that we have in Ant-werp. Their drive, spirit and motivation are evident in everything they do,” explains Manuella. “We have always been a tightly knit group and I’m proud to say that it hasn’t changed even though the team has grown dramatically in such a short time. New staff members have integrated easily, each becoming an important link in the chain that provides our customers with accurate, correct and timely services.”

Since the creation of NileDutch in Antwerp, the Head Office has increasingly transferred front and back office tasks to Antwerp, such as trade management, container logistics and finance controls. This is in addition to their responsibilities as an own office (booking cargo, visiting and listening to customers, pre-paring accurate documentation, customer relations, etc.) for the Benelux and Germany, including the busy Port of Antwerp, a major European transshipment hub.

“As a NileDutch office, we always had a close working rela-tionship with the office in Rotterdam. Now, as a Branch Office, I feel that our relationship is more balanced, more open,” re-flects Manuella.

“It gives us the opportunity to react quicker and better to our customers’ requests as we have a deeper involvement in the shipping line itself, while still maintaining excellent, personal relationships with our customers. you could say it’s the best of both worlds.”

Three years ago NileDutch Antwerp moved to their current location in Antwerp’s ‘t Eilandje neighbourhood with just 11 team members. Since then, the team has more than doubled to 23. “And with the recent extension to our office we’re ready for the team to grow to 43 people,” laughs Manuella (see issue one for details of the office expansion).

“While the change to Branch Office is a huge milestone for the team in Antwerp, I believe customers have only noticed pos-itive changes. We have always taken pride in the knowledge and expertise of our commercial team as well as in the quality of our customer service, and that hasn’t changed,” concludes Manuella. “Our customers know us to be a dedicated, enthu-siastic team, firmly focused on Africa. We have worked hard to get here, but we are still ambitious for the future.”

09

Manuella Maes

… the team that we have in Antwerp. Their drive, spirit and motivation are evident in everything they do.

on board and on our way to a new online presence

planning business trips, choosing

a restaurant, checking train times,

keeping up to date with the latest

(industry or celebrity) news, order-

ing our weekly shopping, catching

up with old friends on social media

… we all do so many things online

now. That’s why nileDutch has up-

dated and expanded its online pres-

ence by launching a new website

with e-services.

10

› Dorothy Chen, Documentation Clark, Guangzhou, China

introducing our e-SErvicES rudi vander eyken !

The old NileDutch website offered customers a lot of informa-tion, but no interactivity and no personal touch. We wanted – and needed – a better platform that reflected our values while providing our customers and stakeholders with a higher level of service.Our starting point was to figure out what our customers and stakeholders required. Which services do they want to have the chance to access online? What information about our offices do they want to have at their fingertips? And, are there any other materials that they might find interesting?

e-serVicesThe e-Services, one of the three main parts of the new website, will be uploading interactive tools in two main phases. The first phase includes:

• Containertracking – a detailed status of your shipment;• Port-to-portschedule – enter the origin and destination

to see possible routes and dates between two ports;• Sailingschedules – the full schedule for a route or vessel.

While the old website contained a sailing schedule and a Container tracking feature, the new e-Services have been completely re-worked to offer customers additional reliability 24 hours a day, seven days a week.

our officesThe second important aspect of the new website is the focus on information from our offices. In addition to contact informa-tion, our offices can keep you up to date with news, the FAQs, local charges and customer stories.

sTories, picTures AnD MoreLast, but in no way least, is the brand new media library.

The media library is being filled with stories from customers and stakeholders, image and video material from around the world, as well as downloadable materials and information about NileDutch.

Keep checking the website to see if you recognise your local NileDutch contact person, office or destination port in the se-lection of images.

THe consTrucTion of our WebsiTeBuilding a complex website that remains user-friendly, is not always an easy task. The construction of our website has uti-lised the skills, knowledge and experience of NileDutchers in the ICT, Communications and Operations departments, as well as talents of an external online agency and specialist web de-signer who worked hard to ensure the design was in line with the overall brand design.

The end result is something that we, and the entire website team, are proud of. It incorporates the look and feel of our new corporate brand identity and reflects our brand essentials and values, while being functional and providing users with a reliable source of information.

coMinG soonIt’s a fact of life that the internet is constantly changing, and NileDutch plans to keep changing too. Keep checking the web-site to see the second wave of e-Services tools, plus new infor-mation and news from your local offices and extra input in the media library will be regularly uploaded, including the NileDutch corporate movie and video testimonials from customers and stakeholders.

11

ruDi VANDer eykeN

After 23 years in shipping, including 15 years in ICT, Rudi Vander Eyken joined NileDutch three years ago as Manager Global Systems. Rudi’s role is to implement important ICT projects and high value systems to provide valuable information to customers and ena-ble NileDutch to handle future growth.

For more information, visit www.niledutch.com

the art of shipbuilding Constructing four

new NileDutch vessels,one step at a time

There is an art to shipbuilding. for

a successful vessel – or a master-

piece – a combination of creativity,

knowledge and experience, with

a little good fortune, is needed at

every step of the process.

12

JohAN De grAAf

After studying to be a Maritime Mechanical Engineer, Johan joined the Dutch Navy for three years. Since then, he has worked on

new buildings, ship maintenance and operational management in the fish-ing industry. Johan joined NileDutch in August 2012 and is in charge of the project management of the new NileDutch vessels.

our New build vESSELS johan de graaF !

froM Vision To reAliTyOur shipbuilding process started with a vision of the end result: what does NileDutch need or want? Is realising our vision feasi-ble within the available budget or can the budget be increased (alternatively, can the vision be scaled back)? Is a new vessel the most realistic and practical solution?

My involvement with shipbuilding projects usually starts at this point: turning the vision into reality. It usually takes two years to turn the concept into approved plans, ready for construction, and then just over a year for the construction and finishing.

We start by defining the requirements of our new vessels. Where and how will they be used? Which features would make them easier and more efficient to use in our markets? Are there any limitations or restrictions? What is their purpose in our network?

The last question is easy to answer: their purpose is to transport containers to and from West Africa. This purpose has shaped their entire design, including their dimensions and equipment to ensure a perfect fit for African conditions without sacrificing operational efficiency. Planning and designing is followed by testing and building.

fAcTs AnD fiGuresIt’s difficult to imagine the scale and complexity of the construc-tion phase without actually seeing it for yourself. These facts and figures give an impression of what is happening in the ship-yard:

• 11,500tonnes: the quantity of steel required for each ves-sel. Each 10 x 2 m piece of cut steel plate has a thickness and quality determined by its purpose in the vessel.

• 3weeks: the time required to cut all the steel for one vessel.

• 165: the number of blocks required for each of our new vessels. Each block can take anything from 2 weeks to 3 months to construct, but as several blocks are built in par-allel, this part of the process only takes 5 to 6 months.

• 12,000: the number of people working at the shipyard. This is the total for the 13 new vessels under construction at the Shanghai Shipyard.

• 75km: the distance the 165 steel blocks travel by barge from the shipyard to the dry dock where they are welded to-gether, a process which takes 3.5 months of double shifts.

• 4.5 months: time required to finish each vessel after it is launched from the dry dock. This includes installing the en-gines, pumps, equipment and lifeboats.

• 2-3 days: length of the sea trial. After successful trials, the vessels will be delivered to us, ready for their maiden voyag-es.

• 20,000kW:the power of the engine that will drive each of our new vessels. Each vessel will be able to carry 3,500 m3 heavy fuel oil, 250 m3 marine diesel oil and 300 m3 fresh water. This is in addition to the 18,000 m3 capacity of the water ballast tanks.

• 3,510 TEU: the total capacity of each new vessel with 1,530 TEu divided between the six holds and 1,980 TEu on the hatch covers.

• 12,5mdraft: the draft (from waterline to keel) is smaller than usual for a container vessel and the length has been limited to 224 m making it more suitable for the African ports it will visit. The beam (width) has been increased to 34.8 m to ensure sufficient capacity.

• 21:the number of crew members who will live aboard, each with their own cabin and bathroom.

currenT sTATusAt the moment, the keel laying and further assembly of the first NileDutch vessel has just started in the dry dock, the blocks are being constructed for the second and the steel is being cut for the third. Delivery of our four new vessels will be spread between February and September 2014.

13

Flying the WEWA 1000 flag Welcome drinks from the Golden Ladies

Jan Willem de Braal addresses the crowd

Everyone together: NileDutch. The Africa Connection

Proud to be a NileDutcher A great night out

celebrating in style1000 sailingsEurope to West Africa

date: may 16th, 2013

location: van nelle Fabriek, rotterdam, the netherlands

guest list: niledutchers

1,000 sailings?

• 1,000sofcargomoves

• 1,000sofcustomers

• 1,000sofcontainers

• 1,000sofkmtravelled

• 1,000sofB/Ls

• 1,000sand1,000sofphonecalls

and emails

After all that hard work, it’s time to

celebrate!

And what better time than after the 2013

Agency Meeting (see page 26-28).

14

• Over 100 NileDutchers from around

the world;

• Greatcompany;

• DeliciousfoodfromtheNetherlands,

Asia, south America and Africa;

• Goodmusictodanceto;

• Andaglass(or two) of champagne.

your recipe for the perfect 1000 WEWA party:

WeWA 1000th

EvENt

Smiles all over

Smile for the paparazzi Bubbles for everyone

Hands in the air!

Singing the night away Recording NileDutch Party

Delicious fruity desserts Delicious delights

Mixing cultures, connecting colleagues Sharing fun moments

15

Getting in the NileDutch spirit

golden Harvest South Africa

What plans do you make?

Most people make a lot of plans:

from project, career and profession-

al plans at work to family, weekend

and private plans at home.

How often do your plans change?

16

› Pieter Kotze, Import and Export Trader, Golden Harvest

customer StoryMost people find their plans change and evolve with the circum-stances around them. But, while this doesn’t stop us from plan-ning for the future, it does mean that we need to remember to stay flexible enough to deal with unexpected requests, changes and problems while still being reliable.

In shipping there are so many variables to take into account and to plan around. Different types of cargo have different ship-ping requirements, some of which are stricter than others. For example, foodstuffs from South Africa fall under the Perishable Products Export Control Board (PPECB) regulations that re-quire products to be shipped at specific temperatures in reefer containers. Waiting for temperatures to reach PPECB parame-ters can mean the reefer is one of the last to be loaded.

“On practically every sailing there is at least one client with a problem that we need to fix,” says Kevin Moodley, Branch Manager, NileDutch South Africa. “It’s usually something sim-ple, but no matter what it is, we do our best to ensure our customer is satisfied with the outcome.”

Golden Harvest, a South African company specialising in sup-plying premium quality fresh fruit and vegetable products, is a satisfied NileDutch customer. “We currently handle 80,000 tonnes of fresh fruit and vegetables per year, of which approxi-mately 30% is exported to other African countries,” says pieter Kotze, Import and Export Trader, Golden Harvest. “Our pro-duce is transported through the African Logistics clearing and forwarding agency and NileDutch.”

“We have had shipments on every NileDutch vessel from South Africa to Angola for the last ten or twelve years,” says gail rushin, Director, African Logistics and Shipping International. “Why do we continue to ship with NileDutch? Well they’re very knowledgeable, very helpful and very professional.”

“Flexibility is essential in an industry like ours,” continues Gail. “And NileDutch perfectly combines flexibility with reliability for an overall service that we rely on, day after day. To give one of many examples, just last week there was an issue about a booking. A customer had booked two containers and then a day or two later cancelled them. Then, at the very last moment, he decided that he actually did need the containers. As it was so last minute, there was very little equipment available, but Kevin and his team went out of their way to make a plan to get us the necessary equipment so we could load those con-tainers. The end result was two loaded containers and a very satisfied customer.”

“unfortunately this type of situation happens from time to time due to the sensitive nature of perishable cargo and the strict PPECB regulations,” explains Kevin. “It means that while we need to be as reliable as possible to ensure that foodstuffs are transported at the best possible time, we also need to remain flexible enough to deal with any unforeseen situation. It’s a chal-lenge, but we enjoy it.”

“Reliable partners like NileDutch are essential when shipping to Africa,” concludes Pieter. “To realise the continent’s full poten-tial, you need partners that you can work with, people you can trust, because Africa is not an easy place to conduct business. NileDutch definitely fulfils the role of our reliable partner.”

17

Gail Rushin, Director, African Logistics and Shipping International

Pieter Kotze, Import and Export Trader, Golden Harvest

› Loading the cuve in Antwerp, Belgium

18

19manuella maes !

Successfully transporting project cargo, especially Out of Gauge (OOG) shipments, requires a flexible approach as well as a good understanding of loading techniques and cargo spec-ifications.

That’s why for every OOG request we receive, we ask for an image or technical drawing of the item to be transported to en-sure that we fully visualise the shipping requirements. Then our Operations department checks that it is feasible to load, carry

and discharge the item using our on-board cranes. When they give the green light, we calculate a competitive price based on weight, dimensions and lost container slots.

Some of our recent OOG shipments included transporting a 22 m long and 6 m wide brewery tank from Antwerp to Luanda for CuCA, an Angolan brewery and one of our major customers (see images). A further two tanks were transported to Libreville a few weeks later.

With the interesting OOG requests that are popping up across the world, we look forward to continuing to welcome OOG shipments on-board.

out of gauge shipments

nileDutch is proud to be a full con-

tainer line, however that doesn’t

mean we limit ourselves to simply

transporting containers: we also

take project cargo.

Crane lifting ± 5,5 T (Antwerp, Belgium) Discharging the cuve in Luanda, Angola

Projectcargo

MANuellA MAes

As Director Europe, Manuella Maes is responsible for the Europe-West Africatrade. She is based at the office in Antwerp where she also manages the Antwerp team. Manuella has worked for NileDutch for 13 years and has almost 28 years of experi-ence in shipping as a Commercial and Line Manager.

ROTTERDAM

ANTWERPEN

LE HAVRE

NEW

office of

NileDutch France

in Le Havre

luc geerts !

The eight employees of the former agency will continue to work for NileDutch in the new office.

Customers will continue to have the same contact people, the same personal service and the same reliability that they know and trust. However, it will all take place from a new office closer to the port.

The new contact details of the office are:

nileDutch france s.A.s.Espace Caillard3, rue Louis EudierF-76600 Le Havre, Francep +33 (0)2 77 67 50 01f +33 (0)2 77 67 50 11e bdemare@niledutch.fr

nileDutch France

on July 1st, 2013, nileDutch le Havre,

france became a wholly-owned

nileDutch own office.

ROTTERDAM

ANTWERPEN

LE HAVRE

NEW

office of

NileDutch France

in Le Havre

Attracting top cyclists from all over Europe, the annual event sees about thirty professional cyclists competing in three rounds to win the coveted title.

Well, maybe Antwerp’s race isn’t quite in the same league as the Tour de France, but the annual event is a fantastic expe-rience for all the family. And, with the course passing by the NileDutch Antwerp office, it seemed like a match made in heav-en: an exhilarating and fun event right on our doorstep.

During the 2013 event, NileDutch entertained customers in the NileDutch VIP village, complete with refreshments and great views of the all the cyclistst. A logo-covered car led the car be-fore the second series, distributing NileDutch giveaways to the crowds and Manuella Maes, Director Europe of NileDutch, had the pleasure of firing the starting gun for the third series.

The winners of the 2013 ‘Derny na-tour criterium’ are:1. Andre Greipel2. Stijn Devolder3. Johnny Hoogerland

For more information on the event, visit: www.dernyspektakel.be (in Dutch only)

After the Tour de france the next

big date in the cycling calendar is

Antwerp’s Derny na-tour criterium,

which took place on July 31st this

year.

20

cycling in Antwerpdanny de schepper !

Manuella Maes and Danny De Schepper with Gianni Meersman (centre), the Belgian hope for the Firenze cycling world championship

NEW

office of

NileDutch Turkey

in Istanbul

ROTTERDAM

ANTWERPEN

LE HAVRE

NEW

office of

NileDutch France

in Le Havre

The new email address structure is:<First initial of first name><Full last name>@niledutch.com

For example, my email address is now:mkraaijenbrink@niledutch.com

For the time being, anything sent to an old format email address will be forwarded to the person’s new inbox. Currently we have already set-up the email platform for Europe and Asia and soon we will be setting up the email backbone for Africa.

I truly believe that by applying a uniform email address format across the company, it will be easier for customers and others to contact us.

nileDutch is setting up a global

nileDutch domain and standardis-

ing our icT infrastructure to improve

efficiency. one of the latest major

changes is to our email system. All

nileDutchers will be moved to a uni-

form global email platform with a

consistent email address structure.

21mark kraaijenbrink !

simpler nileDutch email addresses

manuella maes !

With offices at the ports of Istanbul, Izmir and Mersin in Turkey, Catoni are already hard at work, helping customers throughout Turkey and the Black Sea region transport their goods to and from West Africa with NileDutch. Catoni is known throughout the East Mediterranean region as a professional, dedicated and knowledgeable agent. Together with NileDutch’s experience in West Africa, customers will find the new partnership fulfils all their requirements, enabling them to make the most of opportunities offered by the route.

The recently signed agreement means NileDutch will transport the containers from Istanbul, Izmir and Mersin to all NileDutch

destinations in West Africa. The current ad hoc transport agree-ment will be replaced by a slot agreement with another shipping line. This will ensure that there is a sailing with a short transit time every nine days from the three Turkish ports to Lisbon, our hub port, where the containers will join our weekly service to West Africa.

The market itself is becoming increasingly competitive as the world becomes more aware of the quality of Turkish products, which are being promoted by the Turkish government as part of the “Turkey 2023” programme. This programme aims to propel the country into one of the top ten exporters in the world by 2023, the 100th anniversary of the Turkish republic.

The contact details of the office are:

catoni MaritimeRihtim Cd. Denizciler sk. No. 13/4 Bayraktar Han Tophane 34425 Istanbul, Turkeyp +90 212 251 50 60e catoniist@catoni.com.tr

new nileDutch agentin Turkey

in June this year, catoni Group was

appointed as the latest agency in

the nileDutch network.

chasing your dreams with Joao Nascimento

nileDutch in portugal has grown

in both size and importance over

the last 15 years. Joao nascimen-

to, branch Manager of nileDutch

portugal, along with his team have

been responsible for shaping and

moulding nileDutch portugal into an

efficient and essential stop on the

WeWA route. Here’s a look at the

man behind the team.

22

The local horse club

NileDutch team in Lisbon, Portugal

Person in the picturE

“Looking back at the last 15 years, I only have good memories of my time at NileDutch. The job requires a lot of imagination, hard work and common sense, but I wouldn’t change any part of it. Every day brings new challenges and a key part of my job is finding solutions, the right solutions at the right time. I’ve found the best way to do this is to face each challenge head-on and keep a positive attitude.

Of course, I can’t do all this alone. My teams in both Lisbon and Leixoes play an essential role in the success that NileDutch Por-tugal has achieved. Together we are dedicated to NileDutch, our customers, our stakeholders and our colleagues around the world.

Even when I was studying at university, my professional life re-ceived priority. That’s probably why I haven’t finished my degree yet, but I will as soon as I have some time. It’s probably also why I’m so proud of my daughter who is now in her fourth year of veterinary studies at university.

My daughter and I share a love of horse jumping. Apart from my family (and work, of course), there’s nothing that brings me greater pleasure than the time I spend with my horses. But time with my horses doesn’t mean always being in the saddle, I’m

also involved in running the local horse club and managing the horse jumping team which my daughter rides for.

When I think about the people around me, I know that I am in a fortunate position. I have always been able to offer my family stability, a good life. I can be counted on to help others if they require it. I find it important to live as part of a community, and not in isolation, as life is easier and more enjoyable with the support of others.

There are two people who I admire. One is a Spanish gentle-man and I apologise for not disclosing his name. The second is Ayrton Senna. If there were ever a God of Speed, he would be the one. He knew how to drive. He knew how to aim high and reach those heights. He was a kind of a rebel and I respect that. A man not afraid to chase his dreams, especially when they took him to the stars. I believe we can all learn something from him.”

23

Together we are dedicated to NileDutch, our customers, our stakeholders and our colleagues around the world.

the future of Africa

i am happy to see Africa finally start-

ing to shake off its negative reputa-

tion as the ‘dark continent’.

The last decade or so have seen so

many changes, mostly for the better,

that are forming the foundations for

Africa’s future. As an ivorian work-

ing as an expat in an African branch

of an international financial organi-

sation, i feel that i can speak about

the current situation as an insider.

24

› Luanda, Angola

guest Story jean louis menann-kouamé !

While just a decade or two ago, I would be considered a rarity - an African expat working in an international company - it is a clear sign of the times, and especially the advances made in general educational levels in Africa, that this is no longer the case.

Even though I’m from Ivory Coast, I have studied in both Mo-rocco and Paris (France), and worked for many years in an international financial organisation, first in Paris and now in Guinea. My areas of expertise are brokerage services and retail banking in West Africa. This gives me a good insight into Africa.

Africa is just beginning to start a long-term process that should benefit the entire continent in the long run. If you’re not sure whether to believe this or not, here are some good indicators from the last few years:• the increased interest in infrastructure projects including

roads, dams and power stations;• theimprovedeconomyoftheregionwithbetterintegration

between countries;• the growth in resources allocated to agriculture so that

Africa, which has a lot of unfarmed arable land, finally has the ability to feed all her children.

But as I said, this long-term process should benefit the entire continent. It’s still not clear that this will actually be the case. This positive future outcome rests on two pillars that need to be nurtured for the good of all. The two pillars are:• arobusteducationsystemwithineveryone’sreachregard-

less of where they live, their gender or their racial back-ground;

• good governance, which enables an open fight againstcorruption, defines the best public policies and even at-tracts African talent from abroad.

Even when these pillars receive the nurturing they require, there are still three other factors that need to be considered:

the demographics of the population; technology advances (internet and mobile phones); and Africa’s natural resources.

Let’s look at each of these in turn.

Firstly, Africa’s demographic breakdown shows a relatively young population. It is undeniable that this human resource will sustain working life for several decades to come and will be a major boom for economic development. However, that is only if the population is well educated and its expectations are met. In the same way, this relatively large young demography encourages consumption, which is also good for the economy.

Secondly, technology improvements, especially the devel-opment of the internet and mobile telephony will continue to significantly improve living conditions of people all over the world, including in Africa. How? Improvements will happen in several domains including: health (remote medical diagnosis); finance (mobile banking and payments); education (e-learn-ing); agriculture (sharing of best practices around the world); and democracy (reporting on freedoms).

Finally, if African countries are able to successfully negotiate better conditions for the development of their natural resourc-es, in particular oil, gas and mining, as well as successfully manage the revenue generated, the entire continent will make a significant move towards development.

This is not a task for just one person, organisation or country. Rather this is something that we need to work on together. With everyone’s help (starting with Africa’s sons and daugh-ters), Africa will have a brighter future.

25

JeAN louis MeNANN-kouAMé

Jean Louis is a West African banking ex-pert. He has been working for an inter-national financial institutional, first in Paris and now in Guinea, since graduating from a leading Paris business school. As an Ivorian, he feels that it is important for Africans to be in a position to help other Africans to overcome the challenges that the continent is cur-rently faced with.

Africa is just beginning to start a long-term process that should benefit the entire continent in the long run.

As important as it is everyone in a

company to know understand what

the company stands for - its back-

ground and culture - it is absolutely

essential for a company to have a

clear strategic plan for their future.

With this in mind, every two years

nileDutchers from around the world

come together for an Agency Meet-

ing discuss our plans for the future.

nileDutch Agency Meeting

2013

26

27looking to the futurE bart henau !

The latest Agency Meeting was held in Rotterdam, from May 15 to 16, 2013, and saw over 100 NileDutchers flying in from offices around the world. NileDutchers from established offices welcomed colleagues from recently opened offices, happy to finally meet the people they’ve been in contact with in numer-ous phone calls and emails.

THe WorksHopsThe workshops formed the main element of the Agency Meet-ing. Brainstorming ideas. Discussing results. Investigating po-tential opportunities. Sharing suggestions. Nothing was off limits when looking at each of NileDutch’s trade routes, main countries and infrastructure.

And how did NileDutchers experience the workshops?

“I’ve really enjoyed the workshops, especially the ‘Meet the country’ sessions.” (Yolanda de Groot, NileDutch Belgium)

“It was useful to have the chance to brainstorm ways of expanding the Europe to Africa Service.” (Manuel Costa, NileDutch Portugal)

“The NileDutch ICT plans are really going to make it eas-ier to work together smoothly.” (Jenny Lin, NileDutch China)

“Hosting the ‘Meet Angola’ workshop was an interest-ing experience. I was proud to share the successes of

NileDutch Angola with my fellow NileDutchers and hap-py to hear how we could help our colleagues around the world more.” (Marc Smulders, NileDutch Angola)

“The plans for the Asia - South Africa - West Africa ser-vices are extremely realistic and forward-thinking. It’s going to be a lot fun working on this service.” (Marinus van den Berg, NileDutch Office Rotterdam)

“I welcomed the opportunity to contribute to discus-sions about the South America - West Africa service. The planned changes will make the service better than ever.” (Agustina Garcia, Abbey Sea, NileDutch partner in Argentina)

culTurAl issuesCulture plays a major role in any global organization, includ-ing NileDutch. Manners that are friendly and professional in one region, can be considered too informal somewhere else. With this in mind, Chris Smit, an expert on cultural stereo-types, gave a half-day workshop focusing on the differences between different countries and cultures.

XxxxxxxWelcome by Jan Willem de Braal Reactions to an interesting speech Guest speaker Chris Smit

I’ve really enjoyed the workshops, especially the ‘Meet the country’ sessions

28

bArT heNAu

Bart Henau is an Independent Brand Consultant. After 25 years in the busi-

ness, he started BLIND agency in 2010 to help companies to focus on improving their branding. Bart specialises in assisting selected international B2B brands. www.blind-agency.tv

Nele Voorspoels taking the stand

Taking the nicest NileDutch postcards

Marc Smulders hosts the Angola workshop

NileDutchers are all smiles

Everybody is all ears

Van Nelle Factory

When is business not business? Why do native English speak-ers from different countries mean completely different things when they use the same words? How do different nationalities typically react under stress?

New questions, new responses. And a fascinating way to look at NileDutchers (and our customers) around the world.

lookinG To THe fuTureAfter such a productive Agency Meeting, I know that the next few years will be busy. NileDutchers around the world are ready for the challenges ahead.

THe locATionRotterdam’s historical Van Nelle Factory (in Dutch: Van Nellefa-briek) on the Schie river hosted the 2013 Agency Meeting. Built in 1925, this beautiful building is considered to be one of the most important historic industrial buildings in the world and is included on the uNESCO World Heritage list. It was designed around the concepts of light, air and space in the ‘Nieuwe Bouwen’ style.

Originally a factory processing coffee, tea and tobacco, and later chewing gum, cigarettes, instant pudding and rice, in 2000 the site was renovated, maintaining its monumental exte-rior and innovative and modern interior. It is now a top location for design and media companies and used for conferences, meetings and events.

THe AGency MeeTinG by THe nuMbers:

• 105participantsfrom32countries• 1,027cupsofteaandcoffeedrunk• 19workshops• 241newideasgenerated• 2,579businesscardsexchanged

29

co

nt

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t D

et

ail

s

angola

nileDutch Angola - luandaRua Alda Lara nº 25Vila Alice, RangelLuandap + 244 227 326 980e commercial.lad@niledutch.com

nileDutch Angola - lobitoRua 25 de Abril n° 212, 1 Esq°Zona Comercial do Lobito (28)Lobitop +244 272 221 016 / 017 / 018e jkulembo@niledutch.com

nileDutch Angola - cabindaRua Irmao Evaristo S/NCabindap +244 231 224 095e dsilva@niledutch.com

nileDutch Angola - soyoKwanda BaseSoyop +244 923 581 003e iantonio@niledutch.com

nileDutch Angola - namibeAvenida Joaquim Morais Centro Comercial e Negócios Sagrada EsperançaNamibep +244 264 265 500 / 501e holiveira@niledutch.com

argentina

Abbey seaAv. Alicia Moreau de Justo 1720 2nd Floor, Suite “I”C1107AFJ Buenos Airesp +54 11 43120021e niledutch@abbeysea.com.ar

BelgiuM

nileDutch belgiumGodefriduskaai 262000 Antwerpp + 32 3 206 22 99e sales.anr@niledutch.com

Benin

supermaritime benin sALot 137 Zone RésidentielleCotonoup +229 21 30 92 03 / 04e commercial@niledutch-benin.com

Brazil

nileDutch brazil - santosRua do Comércio, 55 Cj 11, Centro CEP 11010-141 SP Santosp +55 13 3328 9500e comercial@niledutch.com.br

nileDutch brazil - curitibaRua Comendador Araújo 14315º Floor, Cj 153, Centro CEP 80420-900 PR Curitibap +55 41 2111 5606e comercial@niledutch.com.br

nileDutch brazil - sao pauloAv. Ibirapuera, 2033, Moema CEP 04029-100 SP Sao Paulop +55 11 3383 4450e comercial@niledutch.com.br

DenMarK

HecksherLinieagenturerA/SBredskiftevej 36-38DK-8210 V Aarhusp +45 8933 6200e niledutch@hecksher.com

HecksherLinieagenturerA/SSundkaj 9 Pakhus 48DK-2150 Nordhavnp +45 3916 8100e niledutch@hecksher.com

DeMocratic repuBlic congo

comexas Afrique s.p.r.l.-Drc West15-17, Avenue Colonel, EbeyaBuilding Bracongo, 4 EtageKinshasap +243 99 99 08 920e niledutch.kinshasa@comexas.cd

comexas Afrique s.p.r.l.-Drc West 6, Avenue LutheloMatadip + 243 89 89 96 900e niledutch.matadi@comexas.cd

comexas Afrique s.p.r.l.-Drc West8, Quai du CommerceBomap +243 99 81 84 081e niledutch.boma@comexas.cd

eQuatorial guinea

loguitrans Agencia MaritimaAppart Hotel Plaza, 1st FloorBatap +240 222 133 355e loguitrans@gmail.com

Deltamar sACarretera Aeropuerto Km 4 (Bioko - Norte)Malabop +240 333 090 897e p.longo@deltamar.com

FinlanD

oy scanway shipping AbItämerenkatu 1FI-00180 Helsinkip +358 9 415 05 422e jjarvinen@scan-shipping.com

France

nileDutch france sAsEspace Caillard, 3, rue Louis Eudier 76600 Le Havrep +33 277 675 001e sales.leh@niledutch.com

gaBon

sAGA GabonZone Portuaire d’OwendoLibrevillep +241 01 700091e niledutchsales.lbv@bollore.com

gerManY

M&s Mehrtens & schwickerath GmbHTiefer 428195 Bremenp +49 421 363 080e wjohn@msbre.com

nileDutch brazil - sao francisco Do sulRua Babitonga, 71, CentroCEP 89240-000 SC Sao Francisco Do Sulp +55 47 3459 0182e comercial@niledutch.com.br

nileDutch brazil - rio de JaneiroAv. Rio Branco, 31, 21st Floor, Centro CEP 20090-003 RJ Rio de Janeirop +55 21 2203 0031e comercial@niledutch.com.br

nileDutch brazil - itajaiAv. Marcos Kondor, 1.177-88.301-303CEP 11.256.147/0006-78 Itajaip +55 47 3046 3330e comercial@niledutch.com.br

caMeroon

nileDutch camerounRue direction Base Navale Carrefour Essengue, à Coté du Magasin 3TDoualap +237 334 23880e sales.dla@niledutch.com

canaDa

seanautic Marine inc20, Rue Saint-Paul OuestMontreal QC H2y 1y7p +1 514 287 1812e infomtl@seanauticmarine.com

cHina

nileDutch china - GuangzhouRoom 1807, Guangzhou International Electronics Tower No. 403 Huan Shi Road Eastyuexiu District, Guangzhoup +86 20 8713 9396e jkwok@niledutch.com

nileDutch china - ningbo Room 2803, Portman PlazaNo. 48 North Cai Hong RoadNingbop +86 574 8907 2002e cchen@niledutch.com

nileDutch china - QingdaoRoom 2604 Shangri - La CentreNo. 9 Xiang Gang Zhong Road266071 Qingdaop +86 532 8090 9136e atian@niledutch.com

nileDutch china - shanghai Room 01-02-03B-05B, 27th Floor Hong Jia, Tower No. 388, Fushan RoadPudong, 200122 Shanghaip +86 21 3865 7800 / 7888e marcowang@niledutch.com

nileDutch china - TianjinRoom 1408 Tianjin International Building, No. 75 Nanjing RoadHeping District, Tianjinp +86 22 2339 6270e marketing.tsn@niledutch.com

congo

nileDutch congoIntersection des rues Cotê Matève et Tchionga, En face de la CFAOCentre-Ville, B.P. 5131 Pointe Noirep +242 056 436 140e sales.pnr@niledutch.com

gHana

supermaritime Ghana ltdIndustrial Area, Community 1New Town, Temap +233 303 202874 / 202036e mailghana@supermaritime.net

Hong Kong

nileDutch Hong kong2nd Floor, Eton Tower 8Hysan AvenueCauseway Bayp +852 2910 7954e pchui@niledutch.com

inDia

Transmarine Agencies india pvt ltd New No. 210, 2nd & 3rd FloorThambu Chetty Street600 001 Chennaip +91 44 4901 8888e shibu@transmarine.in

Transmarine Agencies india pvt ltd510, 5th Floor, Ascot CentreOff. Sahar Road, Andheri (East)400 099 Mumbaip +91 22 6686 8888e rajat-bom@transmarine.in

Transmarine Agencies india pvt ltd924, DLF Tower B, 11Jasola District Centre110 025 New Delhip +91 11 4276 8888 e chandan-del@transmarine.in

inDonesia

pT serasi shipping indonesiaGraha Kirana, 3rd & 12th FloorJl. yos Sudarso No. 88 Jakarta 14350p +62 21 653 11293e erythrina.sianturi@jardine-shipping.com

pT serasi shipping indonesiaJl. Haji MisbahKompleks Multatuli Indah, Blok B 31Medan (Belawan)p +62 61 451 6916 / 17e turino.gunawan@jardine-shipping.com

pT serasi shipping indonesiaJl. Puri Anjasmoro Block F 1 No. 3A Semarang 50144p +62 24 761 9401e maria.yuniastuti@jardine-shipping.com

pT serasi shipping indonesiaKompleks Pengampon SquareJl. Semut Baru Block D No. 10 Surabaya 60172p +62 31 355 1555e dwi.putranto@jardine-shipping.com

30c

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ils

irelanD

international Maritime Ag ltdBrendan House151 Baldoyle Industrial Estate Dublin 13p +353 1 8320709e d.whelan@intl-maritime.com

iVorY coast

simat – société ivoirienne de Manutention et de TransitRue des PétrolliersBP 648, Abidjan 15p +225 21 75 41 01e norbert.aneye@simat.ci

italY

Thos. carr & son srlVia Roma, 2 Int.1216121 Genovap +39 010 8578 909e comm@thoscarr.it

Japan

pegasus international co ltd13-40, Konan 2-Chome, Minato-Ku108-0075 Tokyop +81 36 718 0735e pegasus-tokyo@isis.ocn.ne.jp

MalaYsia

Aquamaritime logistics sdn bhd Level 15-02A, Plaza Masalam Section 9, 40100 Shah AlamSelangor (Port Klang)p +60 3 5880 4093e peggy@aquamaritime.com.my

Aquamaritime logistics sdn bhd unit 23A-07A, Level 23A, Menara LandmarkNo. 12 Jalan Ngee Heng, 80000 Johor Bahru Johor (Pasir Gudang / Tanjung Pelepas Port)p +60 7221 0798e jeslyn@aquamaritime.com.my

Morocco

naxco shipping & logistics Maroc44, Rue Mohamed Smiha20000 Casablancap +212 522 544 770e sales@naxcologistics.ma

netHerlanDs

nileDutch Africa line b.V. Westblaak 953012 KG Rotterdamp +31 10 281 82 83e info@niledutch.com

nileDutch belgiumGodefriduskaai 262000 Antwerpp + 31 10 206 64 00e sales.anr@niledutch.com

nileDutch south Africa - DurbanRoyal Hotelulundi Place Opposite Royal ParkingDurbanp +27 31 306 4500e info@niledutch.co.za

soutH Korea

kukbo express co ltd11th Floor, Ace Tower, 92 Tongil-ro, Jung-guSeoulp +82 2 771 5514e niledutch@kbe.co.kr

spain

Marmedsa noatum shipping AgencyC/del Atlàntic, 112-120 Edificio Zona d’Activitats Logistiques ZALEdificio Norai08040 Barcelonap +34 93 298 77 77e nrincon@marmedsa.com

Marmedsa noatum shipping AgencyEd. Las Artes 11, P.I. Bandas de Musica dela C.V. No. 11, Piso 1 Puerta 6 46013 Valenciap +34 96 324 12 60e hayuso@mdmval.marmedsa.com

sri lanKa

Aitken spence shipping ltd315, Vauxhall Street 2 Colombop +94 11 2308100e shipping@aitkenspence.lk

sweDen

Joship AbLilla Bommen 2SE-404 27 Gothenburgp +46 31 337 8119e stefan.nystrom@joship.se

switzerlanD

furness shipping ltdHohlstrasse 6108048 Zurichp +41 44 436 9111e furness@furness.ch

taiwan

Jardine shipping services(Jardine, Matheson & co ltd) 13th Floor50 Hsin Sheng South Road Sec 1 Taipei 10059p +886 223931177e dominic.tsay@jardine-shipping.com

tHailanD

united Thai shipping corporation ltd25 Alma Link Building, 11th Floor Soi Chilom, Phloenchit Road, LumphiniPathumwan 10330 Bangkokp +66 2254 8400e agency.container@unithai.com

nigeria

cross Marine services nigeria ltd28 Burma Road, P.O. Box 2614Lagos Apapap +234 1 791 2762e sales.nigeria@bollore.com

norwaY

scanway shipping AsVollsveien 13HN-1326 Lysaker, Oslop +47 67 102360e info@scanway-shipping.no

paKistan

M/SGlobalMaritimePvtLtdEastern House, 9 Timber Pond, M.A. Jinnah Road, P.O. Box 4851, Keamari 75620 Karachip +92 21 32851945e info@globalmaritime.pk

pHilippines

Jugro Transport international phils corp3818 Mascardo St. CornerPasong TomoMakati Cityp +63 2 896 1309e sfe@jugro.com

portugal

nileDutch portugal & Marmedsa Agencia Maritima ldaAvenida D. Joao II, Lote 1.18.03 Edificio Arts, Bloco B, 2 Andar, Sala C1990-084 Lisbonp +351 21 898 2200e comlis@niledutchportugal.com

nileDutch portugal & Marmedsa Agencia Maritima ldaRua Eng. Ferreira Dias, No. 728, Sala 3.024100-246 Portop +351 22 090 0500e comopo@niledutchportugal.com

singapore

nileDutch singapore pte ltd6 Shenton Way Tower 2, #28-08Singapore 068809p +65 65010760e info.sin@niledutch.com

soutH aFrica

nileDutch south Africa - JohannesburgHyde Park LaneMarlborough Gate Ground FloorCnr of William Nicol and Jan Smuts Drive,Hyde Park, Johannesburgp +27 11 325 0557e info@niledutch.co.za

nileDutch south Africa -cape TownMetropolitan Life Centre7 Coen Stytler StreetCape Townp +27 21 425 3600e kevin@niledutch.co.za

togo

sDV TogoZone Portuaire, B.P. 34Lomep +228 22 27 5878 / 8476e sdv.lome@bollore.com

turKeY

catoni MaritimeIstanbul Head OfficeRihtim Cd. Denizciler sk. No.13/4 Bayraktar Han Tophane 34425 Istanbulp +90 212 251 50 60 e catoniist@catoni.com.tr

uniteD araB eMirates

The kanoo Group shipping Agencies DivisionP.O. Box 290Khalid IBN Al Walid StreetDubaip +971 4 393 1900e shpgmktg02@kanoo.ae

uniteD KingDoM

JsA Global ltd5 Summit Business ParkLanger RoadSuffolk IP11 2 JBFelixstowep +44 1394 678678e niledutch@jsagb.com

VietnaM

Jardine shipping services ltd3rd Floor, Tasaco Building104+200km Nguyen Binh Khiem StreetDong Hai Ward, Hai An District HaiPhong Cityp +84 31 374 1456e cs.vnhph@jardine-shipping.com

Jardine shipping services ltd3rd Floor Gemadept Tower2bis-4-6 Le Thanh Ton StreetBen Nghe Ward, District 1 Ho Chi Minh Cityp +84 83 8279 350e mai.cao@jardine-shipping.com

contributorseDiToriAlExecutive Editor:Jan Willem de Braal

Editorial co-ordinators: Bart Henau Christine Mes Larissa N’gboJohan Pastoor Larisa Thuije

Contributors: Johan de GraafDanny De SchepperLuc GeertsFrancisco InglesPieter KotzeMark KraaijenbrinkJean-Francois LaubelWiliam LiManuella MaesJean Louis Menann-KouaméGail RushinRudi Vander Eyken

DesiGn & proDucTionKathleen ReinehrLarisa Thuije

copyWriTinGChristine Mes

MAin pHoToGrApHyPeter GoesLarisa Thuije

publisHeD byNile Dutch Africa Line B.V. CommunicationsWestblaak 953012 KG RotterdamThe Netherlands

WebsiTe www.niledutch.com

e-MAil theafricaconnection@niledutch.com

More information and/or editorial contributions should be sent to the above email address.

All rights reserved. Reproduction of this magazine in whole or in part is prohibited without the prior written permission of Nile Dutch Africa Line B.V.

© 2013 Nile Dutch Africa Line B.V.

coming up in issue 3, 1st quarter 2014:

• TheNileDutchAcademy

• CustomerpointofviewfromChina

• Focusingonourpersoninthepicture

• FeetonthestreetwithNileDutcharoundtheworld

• ShanghaishipyardandtheNileDutchnewbuilds

• CreatingtheNileDutchtestimonials

• NileDutchnewsandeventsinyourregion

sneak Peek at iSSuE 3

AfricA personAl Accessible reliAble

our clients appreciate the passion and expertise shown by nileDutchers around the world. it’s the reason why we’ve built up personal relationships with so many of our clients, and it’s really shaped nileDutch.

Inge Benjamin, NileDutch Johannesburg, South Africa

personal

www.niledutch.com