ACLC COLLEGE OF GAPAN CITY

Maharlika Highway, Sto. Niňo, Gapan City, Nueva Ecija

ONLINE DENTAL RESERVATION WITH SMS NOTIFICATION

for

Dr. Ricky Salvador Dental Clinic

San Juan, South Cabiao, Nueva Ecija

A Capstone Submitted

In Partial Fulfillment

Of the Requirements for the Degree of

BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY

A PROJECT PROPOSAL BY

Liza Y. Rala

Carmela S. Vivas

Jherrvin Eusebio

December 15, 2014

APPENDIX A

APPROVAL SHEET

Name/s of Proponent/s : Liza Y. Rala

Carmela S. Vivas

Jherrvin Z. Eusebio

Title of Thesis : Online Dental Reservation with SMS Notification

Dean.Jeffrey Boticario

(Thesis Adviser)

Divine Dadez

(Lead Panel)

Clarence Galang

(Thesis Panel 1)

Julius Bernardino

(Thesis Panel 2)

Dean. Jeffrey Boticario

Dean, IT Department

ACKNOWLEDGEMENT

The success of this study required the help of various

individuals. Without them, the proponents might not meet their

objectives and expectations in doing this study. The proponents

want to give gratitude to the following people for their

individual help and support.

To our Capstone Coordinator, Ms. Grace Bustamante for

assisting and guiding us in matters related to the study. Mr.

Adriyel Santiago, our English Critic, for correcting and guiding

the documents. Mr. Rafor Jaime, our Statistician to check out

statistical tools as well as the materials and methods of our

research. And Mr. Jeffrey Boticario, our Thesis Adviser to check

the functionality and design of our System. To our defense panel

lead by Ms. Divine Dadez, with Clarence Galang and Julius

Bernardino for giving ideas for the improvement of the study and

for their patience, understanding and encouragement.

To Our Jesus Christ, our Savior, for giving us the guts to

face different challenges during this development, for giving us

a wonderful day to fully understand and done every task of our

everyday.

Proponents also thank to our Family who always support and

guide us in every way possible problem, and to always cheer us

throughout the time of this project.

And most of all for all the people who shared their ideas

and to contribute their thoughts to us, without them this project

is still hanging and would not be possible.

Table of Contents

TITLE……………………………………………………………………………………………I

APPROVAL SHEET…………………………………………………………………………..II

ACKNOWLEDGEMENT……………………………………………………………………...III

TABLE OF CONTENTS………………………………………………………………………IV

LIST OF TABLES……………………………………………………………………………..V

LIST OF FIGURES…………………………………………………………………………….VI

LIST OF ABBREVIATION…………………………………………………………………...VII

ABSTRACK…………………………………………………………………………………VIII

Chapter I Introduction

Background of the Study

Objectives of the Study

Theoretical Framework

Conceptual Framework

Significance of the Study

Scope and Delimitation

Cost and Benefits of the Study

Definition of Terms

Chapter II Review of Related Literature

Related Foreign Literature

Related Local Literature

Related Foreign Studies

Related Local Studies

Synthesis

Chapter III Materials and Methods

Research Design

Sampling Design

Data Gathering Tools

Statistical Tools

System Design

Methods Use in Developing the System

Chapter IV Results and Discussion

Project Description

Project Evaluation

Chapter V Conclusion and Recommendation

Summary of Findings

Conclusion

Recommendation

Appendices

Appendices A: Approval Sheet

Appendices B: Letter of Request

Appendices C: Adviser Acceptance

Appendices D: Data Dictionary

Appendices E: Data Flow Diagram

Appendices F: VTOC/ Web Map

Appendices G: Source Code

Appendices H: Screen Design

Appendices I: Questionnaire

Appendices J: Statistical Analysis

Appendices K: Gantt chart

Appendices L: Entity Relationship Diagram

Appendices M: Waterfall Model

Bibliography

Biographical Sketch

List of Tables

Existing System Operating Cost (ESOC)

Proposed System Operating Cost (PSOC)

Development Cost

Cost Benefits Analysis (CBA)

Likert Scale

List of Figures

Conceptual Framework (SDLC)

System Design (DFD)

Waterfall Model

VTOC

Screen Design

Gantt chart

Entity Relationship Diagram

LIST OF ABBREVIATIONS

1. SMS – Short Message Service

2. ESOC – Existing Operating Cost

3. PSOC – Proposed Operating Cost

4. CBA – Cost Benefit Analysis

5. NPV – Net Present Value

6. PBP – Pay Back Period

7. ROI – Return of Investment

8. SQL – Structured Query Language

9. SDLC – System Development Life Cycle

10. IT – Information Technology

11. API – Application Program Interface

ABSTRACT

The proponents built this project to create a system forDental Reservation with the use of Internet and New Technologies.To develop a website would facilitate appointment reservation andsave a large of customer’s information through an effective yethelpful and simple system using SMS Notification to confirm thatthe client request has been reserve.

Basically, the study is an action research. Unstructuredinterviews and document analyses were used as a data gatheringtools. Wherein proponents a questionnaire for the saidrespondents, and observation based on what proponents observed.

And based on the summary findings in terms of Functionalityif the system is functioning well according to its specific task,Reliability if its reliable to manage patient’s account,Usability if its usable for both personnel’s and clients,Efficiency on retrieving patient’s record, the Portability if itsrun in any operating system and can be viewed in any kind ofbrowser using Internet Connection, and last the Maintainabilityif the system is maintainable.

The “Online Dental Reservation with SMS Notification” willbe a big improvement over the manual system of the clinic.Patients will be able to access the page as long as there is an internet connection for reservation inquiries. Theproponents conclude that the Online Dental Reservation with SMSNotification should be enough once it is fully completed overtime. It is a system that will be having a great improvement tothe patient and Dr. Ricky Salvador relationship and will take alot of work off from the patient and to Dr. Ricky Salvador. Andalso the proponents then conclude that the patients of Dr. RickySalvador will have a great benefit from the system because of itsauthentication from the site this will help Dr. Ricky Salvadoridentify the patient even if she/he set an appointment online.

The proponents recommend that the company should considerthe system to easily reserve their patient thru online and to thefuture researchers to continue improving the system

CHAPTER I

INTRODUCTION

BACKGROUND OF THE STUDY

In the present generation, computers are widely used

in a way that it makes a job faster and easier. As the

population grows the need for dental care services is to be

in equal or at least add some new way to simply some

approach. Manual procedures may no longer be effective in

handling or accommodating patient, that is why the clinic

owner is find an alternatives with the use of new

technology and techniques to assist the patients.

Dr. Ricky Salvador used a Manual Services in almost 10

years, maybe he maintain his profession but not his profit

or at least increase of it. Dr. Ricky encountered many

difficulties during his services to manage his time in

order to reach maximize profit. There are some patients who

already have an appointment to Dr. Ricky but it doesn’t

assist it, because of many reasons. Reasons like, conflict

or its hard to accommodate more patients in one day. He

didn’t know how to manage more patients because of long

queue sometimes.

And there are times that patients have a contact to Dr.

Ricky but they didn’t know where the exact location of his

clinic. Unlike Online Dental Reservation with SMS

Notification has information on how to contact Dr. Ricky

and where his clinic can locate.

The Online Dental Reservation with SMS Notification

will give opportunity for Dr. Ricky Salvador to encourage

more customers and earn more profit with the use of their

clinic posted in the website. In that simple way the client

can be easily seen the clinic hours and schedule, it may

also give them information about Dr. Ricky Salvador as well

as the scope and limitation of his practice and to

advertise about his expertise. In that situation the client

can set an appointment without any hesitation and most

important is the assurance that they already have

appointment for that day by sending them a SMS Notification

for confirmation.

OBJECTIVE OF THE STUDY

GENERAL OBJECTIVE:

The proponents aim to develop a website which would

facilitate appointment reservation and save a large of

customer’s information through an effective yet helpful and

simple system.

1. To avoid patients to wait/ overlapping of schedule.

2. To reduce the assistant’s time to record patients.

3. To make the business hassle free.

4. To help patients get the schedule they want.

5. To help Dr. Ricky Salvador organize his schedule.

6. To send confirmation if the said schedule is available

or not.

7. To reduce the use of bond paper and other hard copies,

materials, instead the data will be saved in the database

and it will secure.

8. To have Dr. Ricky Salvador the ability to confirm

clients request anytime and anywhere as long as has a

computer with internet connection.

Specifically, this study aims to:

1. Develop a Online Dental Reservation with SMS

Notification using the Waterfall Model with phases of

development such as:

1.1 System Planning

1.2 System Analysis

1.3 System Design

1.4 Implementation

1.5 System Testing

1.6 System Maintenance

2. Test and evaluate the developed Dental Reservation

using ISO9126 with 6 quality model characteristics

define as follows:

2.1 Functionality

2.2 Reliability

2.3 Usability

2.4 Efficiency

2.5 Maintainability

2.6 Portability

THEORETICAL FRAMEWORK

Figure 1.1

Research Paradigm

Input Process Output

Based on the article that Eric Richard wrote (January 27,

2010), when it comes to diversity, the business world runs

the range. From niche devices to everyday services,

businesses large and small offer a seemingly never-ending

PROCESS

- Planning- Analyzing- Designing- Coding and

testing- Implementatio

n and operation

Coding

- Html , CSS- Php- JavaScript

INPUT

- Patients Information

Dental Profile

- Reports- Income- Schedule

Hardware Requirements

- Computer system

- Domain

People Requirements

- Admin

OUTPUT

Online DentalReservation with SMS

Notificationfor

Dr. Ricky Salvador

EVALUATIO

variety of products to customers and clients. Although

their products, services and office procedures vary widely,

there is one thing most businesses have in common:

competition. Unless a service is completely unique and

unavailable from any other providers, businesses must

continuously look for new ways to stay ahead of the

competition. Whether it's through marketing, the creation

of new products or services, or added benefits for its

clientele, rising above competitors can help ensure both

short- and long-term success. The thought of staying

competitive can make some owners and operators cringe, as

they may believe it will cost a substantial amount of

money. However, there are many inexpensive actions a

business can take to keep pace and pass their competitors.

One of these is online reservation system.

New technologies especially computers are very

convenient for community nowadays. And for the past 5 years

the percentage of computer users has increased very fast.

And as technology growth increase, Dentist use different

strategies to improve patient engagement as well as the

satisfaction of the patient and the quality of the care.

Using technology can organize things in fast and convenient

way. The researcher will use a functional model and

conceptual schema of the system. A program’s input and the

process that is required to transform inputs into outputs.

And as far as I can observe in this generation, people

can rely on what is new and adopt what is useful. It is

because everything now is going to be generated and

practical.

SIGNIFICANCE OF THE STUDY

This part of the study explained the importance of

developing the system to the following:

1. Dentist. Online medical appointments can benefit Dr.

Ricky up to 50% increase of patients per day. Since

walk in or scheduling over the phone is limited to

patients who have their numbers saved and know their

clinics. In addition, Mr. Ricky can benefit by means

of extra advertisement. For other patients who do not

know his clinics, it might serve them as a reference

map.

2. The Patients. It will allow the patient to

conveniently and securely book their appointments and

reservations online through any Web connected device,

such as a computer, laptop, smart phone or tablet with

internet connection.

3. The Clinics. Free advertisement as their location is

shown on the web.

4. Clinic Personnel. Assistant or Secretary can conduct

their task more efficiently and accurately.

5. Community. Although we have different types of

patients, younger patients and clients may have easy

transition, as this group is typically savvy and

actually prefer to schedule appointment online. For

our large number of senior citizen patients, there

still exists a significant percentage in this group

that may not be comfortable scheduling online, which

would be consideration when determining how to best

utilize online scheduling.

6. Future Researchers. The proposed study will serve as a

reference for other or future researchers with the

same study or system.

SCOPE AND DELIMITATION

The scope of the system “Online Dental Reservation

with SMS Notification” is can accommodate only three (3)

patients per hour and every patient can only reserve two

(2) services. And if the time has already taken the clinic

personnel will not going to confirm the request reservation

instead it will going to cancel and find another time which

is available. The clinic hours will start at exactly 7:00

in the morning and it will end at exactly 9:00 in the

evening. So there is enough time for the patients to see

Dr. Ricky Salvador and achieve the service they need

whether it is for cleaning, tooth conserving, etc.

This system can provide SMS Notification for those

clients who take their schedule as a confirmation that they

already have an appointment to Dr. Ricky Salvador. And if

the patient has wrong information by inserting it in the

corresponding field it will send to the admin but it will

consider it as Cancel and the SMS Notification will

automatically send to the client. But the system can

provide only one (1) gateway that is why the client cannot

allow canceling their reservation through responding using

SMS Notification that they received. However if there are

some clients who want to cancel their appointment the

system will provide the site or another contact number that

the client can visit or send a message if ever this

situation happen.

In terms of not attending to the corresponding

reservation, Dr. Ricky Salvador will give only 15 minutes

for those who have a reservation. And if the 15 minutes

ended and the patient is no appearance at all the clinic

personnel will going to update their record and Cancel it

to entertain walk in patient instead.

COST BENEFIT ANALYSIS

(ESOC) Existing System Operating Cost

EMPLOYEE MONTHLY SALARY ANNUAL SALARY

Clinic Personnel

(2)

Php 10.000.00 Php 240.000.00

Total Annual Salary Php 240.000.00

Table 1.1

Labor Expenses of the Existing System

ITEMS PRICE QUANTITY ANNUAL PRICE

Bond Paper Php 200.00 5 reams per

Month

Php 12.000.00

Ball Pen Php 10.00 10 pcs. per

Month

Php 1,200.00

Folder Php 7.00 30 pcs. per

Month

Php 2,520.00

Notebook Php 20.00 3 pcs. per

Month

Php 720.00

Total Miscellaneous Annual Expense Php 16, 440.00

Table 1.2

Miscellaneous Expenses of Existing System

Total Annual Expense of the Existing System Operating

Cost:

(PSOC) Proposed System Operating Cost

EMPLOYEE MONTHLY SALARY ANNUAL SALARY

Clinic Personnel Php 10,000.00 Php 120,000.00

Total Annual Salary Php 120, 000.00

Table 1.3

Labor Expenses of the Proposed System

ITEMS PRICE QUANTITY ANNUAL PRICE

Bond Paper Php 200.00 5 Reams per

Month

Php 12,

000.00

Ink for

Printing

Php 200.00 2 Bottles per

Month

Php 4,800.00

Php 256,

Folder Php 7.00 50 PCS per

Month

Php 350.00

Total Miscellaneous Annual Expense Php 17, 150.00

Table 1.4

Miscellaneous Expenses of Existing System

Total Annual Expense of the Proposed System Operating

Cost:

DEVELOPMENT COST

Computers (Desktop) Php 18,000.00

Printer (Canon M3201) Php 8,500.00

Services and Analysis

Fee

Php 20,000.00

Php

Web Domain Php 1,500.00

API Gateway Php 250.00

Table 1.5

INTEREST

= (1+i)

= (1+5%)

= (1.05)

SAVINGS = ESOC

= 256,440.00 – 137, 150.00

PRESENT VALUE = SAVINGS/ INTEREST

= 119, 290.00/ 1.05

CBA Table

YEAR SAVINGS INTEREST PRESENT COMPOUNDING MARK

1.0

Php 119,

Php 113,

VALUE VALUE

1 119.290.

00

1.05 113,609.

52

113,609.52 X

2 119.290.

00

1.10 108.445.

46

222.054.98

3 119.290.

00

1.16 102,

836.21

324,891.19

4 119.290.

00

1.22 97,

786.69

422,891.88

5 119.290.

00

1.28 93,195.3

1

515,873.19

Table 1.6

NET PRESENT VALUE

NPV = Last Year CPV – Developmental Cost

= 113, 609.524– 49,000.00

113,658.52

PAY BACK PERIOD

PBP = no of x mark + (developmental cost – CPV of last x

mark)/ PV of first check mark

= 1+ (49,000.00-515,873.19)/108,445.46

= 1+ 515,383.19/103, 472.73

= 1+ 4.99

= 5.99(12)

RETURN OF INVESTMENT

ROI = ((NPV/ Developmental Cost)*100%)

= ((113,658.524/ 49, 000.00)*100%)

=2.32*100%

1 year and 2

232.00%

DEFINITION OF TERMS

The following terms are described for the purpose of

clarity:

Database - is basically a collection of information

organized in such a way that a computer program can

quickly select desired pieces of data. You can think of a

database as an electronic filing system.

SDLC - also referred to as the application development

life-cycle, is a term used in systems

engineering, information systems and software

engineering to describe a process for planning, creating,

testing, and deploying an information system.

SMS - is a text messaging service component of phone, Web,

or mobile communication systems. It uses standardized

communications protocols to allow fixed line or mobile

phone devices to exchange short text messages.

System – is a group of interaction, for an interrelated or

interdependent elements complex whole.

SQL – (Structured Query Language) is a standardized query

language for requesting information from a database. 

Technology – is the scientific method and or materials used

to achieve a commercial industrial objective. IT is the

making, modification, usage, and knowledge of tools,

machines, techniques, crafts, systems, and methods of

organization, in order to solve a problem, improve a

preexisting solution to a problem, achieve a goal, handle

an applied input/output relation or perform a specific

function.

WEBSITE - written as web site, or simply site, is a set of

related web pages typically served from a single web

domain. A website is hosted on at least one web server,

accessible via a network such as the Internet or a

private local area network through an Internet address

known as a Uniform resource locator. All publicly

accessible websites collectively constitute the World Wide

Web.

CHAPTER II

Review of Related Literature and Studies

This chapter refers to the information and data about

related topics and articles gathered from books and

internet that are used to justify and to support the

importance and ideas of the proposed system.

Through studying the related literature, either

local or foreign, it can lead the researchers for

better understanding of the study. This can give them

a broader knowledge about the research.

Foreign Literature

The web has become an opportunity for the

marketers to add value to products and services.   The

phenomenal growth and rising of the popularity of the

internet and the World Wide Web has become a key to

attract more consumers and businesses to engage the

benefits of Electronic Commerce (E-commerce). This E-

commerce is sited as any form of business transaction

in which the parties interact electronically rather

than by physical exchanges or direct physical contact

(Aldin, Brehmer & Johansson, 2009). This has

transformed the traditional commerce and enhanced

sales and exchanges of

merchandise and information.  It is not just considered as

single entity of technology but a combination of

technologies where applications, processes, business

strategies are necessary to do business electronically. The

availability of goods and services with the click of a

mouse is changing the global setting.

Consideration of the websites design and

operations are dependent upon the nature of business

activities and target consumers. According to

(Burleson 2010), a website must be simple and focused

site to succeed. One that is easy to build,

maintenance-free, low cost, trustworthy, and a

powerful traffic-builder and customer-converter.

Having the right tool and the right product alone

doesn’t ensure the success of the website. To be

effective, the Website must be designed with the

target audience as foremost consideration. Website

designers must balance design considerations and

capabilities with client objectives and the consumer’s

level of understanding in the modern technology

(Geissler, 2010).

Internet users will be unlikely to use the

Internet on a routine basis for commerce unless they

have confidence that their communications and data are

safe from unauthorized access or modification.

Confidence in the system itself depends on the

availability of effective means both for protecting

information systems attached to telecommunications

networks and for authenticating and ensuring

confidentiality of electronic information to protect

data from unauthorized use.   It also requires well

educated users who understand how to protect their

systems and their data. Unfortunately, as noted in the

US Framework document, there is no single "magic"

technology or technique that can ensure either

security or reliability. Instead this requires the use

of a range of technologies including encryption,

authentication, password controls and firewalls as

well as a trustworthy key and security management

infrastructures.  (Patterson,2010).

Local Literature

In the Philippines, e-commerce is mostly being

implemented by major retailers and multinational

corporations for bank-to-bank exchange. A number of

Business-to-consumer transactions have emerged through

the years such as auctions, online shopping, and

online banking (Lacson, Pasadilla, 2009). This just

shows that Filipino businesses welcome this new

opportunity in selling goods since 16% of the

population is using Internet. This new marketing

strategy will not only benefit those big companies but

also the small businesses who cannot afford to

advertise their products. Just by creating a website

in a very affordable cost would make the business grow

in terms of sales and enhance the company image as

well.

            “Philippine firms have yet to fully tap the

potentials of e-commerce that will help them to compete in

domestic and global markets. In the process of preparing

themselves to conduct e-commerce, these firms will be

changing the way they do business.  These changes are

expected to have an impact on the welfare of Philippine

workers. Most efforts to measure the economic effects of e-

commerce—including those on workers’ welfare—have focused

on the U.S. and Europe, who are considered to be the

leaders in e-commerce. In general, it discuss the changes

in the nature of work from the front to back office is

likely within the sectors performing services Employment

demand for these industry, they may be focused away from

agents and blue collared workers, toward higher management

and executive staff”, stated by Roberto.

Developing a technology for the

companies/countries productivity should be the main

concern of the developer. As stated, the state shall

give priority to research and development, invention,

innovation, and their utilization; and to science and

technology education, training, and services. It shall

support indigenous, appropriate, and self-reliant

scientific and technological capabilities, and their

application to the country's productive systems and

national life. (Article XIV Section 10, Science and

Technology ,2012)

            As Filipinos entered the 21st century, local e-

commerce transaction reached Php 1 billion. It shows that

there’s at least one billion transaction sales growth

annually. If this trend continues, figures can reach up to

Php 20 billion as more businesses conduct online

transactions. If significant economic growth takes place in

the next 10 years, these estimates may even double or

triple (Toral, 2011).

Foreign Study

E-commerce has become a standard method of

providing distributed information to many different

platforms. It is being implemented by a growing number

of companies to be more completive in corporate world.

All companies need to make a step forward towards a

new technology. To be able to compete with the global

market, e-commerce was a good answer (Lanvin and

Maggarqul, 2010).

The company’s websites seem to have significant

influence on sales and corporate image, and are

expected to contribute to overall customer

satisfaction. The easiest way to be reliable to the

customer is to maintain an easy and simple image in

the company’s website, which created positive web

experience to the customer. This can be done by having

transparent interface, rich content, easily accessible

information and having a design that facilitates

multiple audiences. This is simply emphasizing the

importance of knowing the target visitors as they have

different tastes in terms of colour and design as a

whole. Also, a good design is not enough to make your

customers stay in the website; it must be informative

as well especially on the product details. As what

Efendioglu and Igna stated that companies may have

great content, dynamic and attractive design on their

website, but the customer may not be aware of that

website because of wrong or inadequate online

marketing (Hossain, 2010).

Website security also refers to the protection of

confidential information of the consumers. This is one

way of gaining the customers trust because customers

want to believe that the information they provide will

be protected and used only in appropriate ways

(Mansoorian, 2009). Some of the important details to

be protected are Address and Contact Number which has

to keep in private. Passwords must also be encrypted

to protect the consumer’s account from hackers.

Local Study

Businesses who engaged into Electronic Commerce

(e-Commerce) have been observed to gain a competitive

edge in the field of Marketing in terms of

accessibility, convenience and availability. Since the

internet is accessible by people globally, the

customers are no longer limited within the vicinity of

the store. Anyone can visit the store anywhere,

anytime without hassle. Just by navigating the store,

the customer can choose the products and purchase it

without going to the store directly .E-commerce proves

to enhance the way usual business transactions occur

and helps lessen the time and effort consumed by the

company and customers as well (Deanna and Fritz,

2009). With these, a good relationship with their

consumers will be established and their objective of

increasing their sales will be achieved (Kim and

Katherine, 2011).

           “Through internet, E-commerce offers a

simplified approach in business deals and gives a new

option for selling and buying the company’s products and at

the same time not only selling and buying of products but

also advertising the site. (Roso and Navarro 2012). Since

the products are available in the web, the more chances of

gaining exposure to target customers and can eventually

encourage them to purchase an item. It’s the most

affordable way of advertising compared to some paid

commercials that even small businesses can easily

implement.”

  Since most of the companies employ websites as one of

their marketing strategies, competitors are also spreading.

The company must take into considerations the key factors

in order to have a successful online marketing system

starting from the target audience, web design, interface,

security in terms of payment and customer information,

content and even the smallest details of a website.

SYNTHESIS

The proponents will be expecting to develop a

business that can be the best alternatives for

existing common manual procedures of services. A

system that can provide high definition in terms of

advancement and benefits from it that can assure the

clients a very well set appointment to Dr. Ricky

Salvador, a message that will be given for those who

send a request reservation, a system that can provide

daily, weekly, and monthly reports of the business

income. That is why the proponents want to help to the

said common problems, by building this Online Dental

Reservation with SMS Notification for Dr. Ricky

Salvador to be a very helpful but effective system.

CHAPTER III

MATERIALS AND METHOD

The purpose of these studies is to examine the

usefulness of online reservation of patients using a

friendly user and reliable web design that will also show

significant changes in the development of a system to

improve Dr. Ricky Salvador and his patient’s interactions.

This chapter discusses the procedure in gathering

data, statistical tools, materials and methods used in

developing software.

Answering phone call, listing by pen to paper is a

common way of accommodating patients for appointment

reservation, common errors like spelling of name, addresses

and other error information are inevitable. Though in the

past this was a tried and true method, the rise in its

customer population, and the further increase in the

complexities of the reservation and how they gather

information, has made their methods crude and obsolete.

With the use of online based appointment scheduling,

information is more secure, more reliable and more

accessible. By modernizing their appointment system with

the use of internet, the proponents hope to ensure the

security and validity of scheduling

made by the customers by storing them in a more up to date

way, and to make it fast and more systematic as well. The

proposed system is critically analyzed and designed to

lessen or even eliminate the common errors and hassles in

gathering information in the existing system. Unique

username and password are generated to provide the best

security. The customer will have an easier and lesser time

to book anytime and anywhere with Internet access.

Research Design

Research design considered as the ‘blue print’ or the

skeleton of the study since it serve as the basis of the

study conducted. The Developmental Research is use in this

study. These designs will help the researcher to gather

data, and solicit responses some valid explanation that

will help in the development of the study.

Sampling Design

Sampling may be defined as measuring a small portion

of something and then making a general statement about the

whole thing. It enables the study of a large, heterogeneous

population more economic wise, meaning not too costly, and

more realistic and possible to make. The population to be

researched upon is quite small; hence scientific sampling

is implied to each member of the population since the

number of population is attainable for sampling. The

researchers decided to use simple random sampling technique

since the population is well in the reach of statistical

evaluation.

These are the possible person that is being conducted.

1. IT Professionals – they are important in evaluating

the system because they already have the knowledge and

experiences as a professional that can help the

proposed system to be improved.

2. Dentist – they are the people that will use the

proposed system that is why they are also concern in

evaluating it.

3. Clinic Personnel – they will also use the proposed

system that is why their feedbacks are also important.

4. Patients – they will also use the proposed system that

is why their feedbacks are also important.

Respondents Participants

Patient 40

IT Expert 4

Total 44

Table 3.1Number of Respondents

Data Gathering Tools

Data Gathering instruments refers to the device

used to collect data, such as paper questionnaire and

interviewing. In order to support the validity of the

data, interview has been conducted to gather

information. The proponents were also consulted in

the internet and books that are conducive in

developing the system. And later chose the best-

printed materials from those gathered information

that would best serve in helping out the proponents

in developing the website.

1. Questionnaire List of

a research or survey questions asked to respondents,

and designed to extract specific information.

It serves four basic purposes: to (1) collect the

appropriate data, (2) make data comparable and amenable

to analysis, (3) minimize bias in formulating and asking

question, and (4) to make questions engaging and varied.

2. Interview is a conversation between two or more people

where questions are asked by the interviewer to elicit

facts or statements from the interviewee. Interviews are a

standard part of journalism and media reporting, but are

also employed in many other situations,

including qualitative research.

3. Observation is the active acquisition of information from

a primary source. In living beings, observation employs

the senses. In science, observation can also involve the

recording of data via the use of instruments. The term may

also refer to any data collected during the scientific

activity.

4. Survey to ask a question or a series of questions in

order to gather information about what most people do

or think about something. The researchers are able to

gather data on the behavior, practices, attitudes,

opinions, interest and perceptions of the users on the

existing and the proposed system, and then such data is

analyzed, organized and interpreted.

Statistical Tools

It is a type of mathematical analysis involving the

use of quantified representations, models and summaries for

a given set of empirical data or real world observations.

Statistical analysis involves the process of collecting and

analyzing data and then summarizing the data into a

numerical form.

Statistics is one way of getting the information’s

organized. To have a general view of the whole scenario

study, statistical tool will used. This also includes the

scaling system, which will use by the researchers as a

technique to monitor the respondent’s interpretation of

facts. The Likert scale will use to interpret items in the

questionnaire. These responses were based on the

respondents. The range and interpretation of five point

scale are shown in the table.

Range Scale Rating

4.50 – 5.00 Strongly Agree 5

3.50 – 4.49 Agree 4

2.50 – 3.49 Neutral 3

1.50 – 2.49 Disagree 2

1.00 – 1.49 Strongly Disagree 1

Table 3.2Likerts Scale

The Five Point Likert’s Scale

Likert Scale

A Likert’s scale is a psychometric scale commonly

involved in research that employs questionnaires. A

Likert’s Scale is a rating scale that requires the subject

to indicate his or her degree of agreement or disagreement

to a statement. In this type of questionnaire, the

respondents were given five response choices. These options

served as the quantification of the participants' agreement

or disagreement on each question item.

Weighted Mean 

Weighted Mean is an average computed by giving

different weights to some of the individual values. If all

the weights are equal, then the weighted mean is the same

as the arithmetic mean. Whereas weighted means generally

behave in a similar approach to arithmetic means, they do

have a few counter instinctive properties. Data elements

with a high weight contribute more to the weighted mean

than do elements with a low weight. The weights cannot be

negative.

Weighted Mean Formula

The Weighted mean for given set of non-negative data

with non-negative weights can be derived from the formula:

The collection of tools employs the study of methods

and procedures used for gathering, organizing, and

analyzing data to understand theory of Probability and

Statistics. The set of ideas which is intended to offer the

way for making scientific implication from such resulting

summarized data. In many applications it is necessary to

calculate the weighted mean for a set of data with

different individual errors.

System Design

System design is a phase where researchers use the

gathered information on requirement analysis to build up

possible techniques for system. The technique would then

evaluate if it’s feasible so that the client can be

notified when some changes occur.

METHODS USE IN DEVELOPING THE SYSTEM

System Planning

This kind of method is used to help the researcher to

formulate and design a system that is effective and satisfy

the need of the client.

System Analysis

This method is used by the researcher to analyze or

evaluate the main goal of the study if feasible to put into

function and apply for actual operation.

System Design

This method is used by the researcher to visualize and

develop the desired features, processes and documentation

of the analyzed plan for this study.

System Developing

The Researchers used PHP, HTML, JQuery and MySQL, API

Gateway in developing the system. The main concern of the

unit testing is to verify the internal logic of code done

by the programmer by testing every Unit testing, test all

possible execution of the system.

Integration Testing

In integration testing the modules will be tested so

that errors can be corrected. These errors can consider as

a feedback for the system evaluation.

Acceptance Testing

Acceptance testing or client acceptance testing is the

phase of testing used to determine whether a system

satisfies the requirements specified in the requirements

analysis phase. This phase is used by the clients to

determine whether to accept the proposed system or not.

Thus this help whether the system satisfies the requirement

or not and to ensure if the system will work properly when

deployed.

Steps in System Development Life Cycle (SDLC)

Waterfall Method

PLANNIG

ANALYSIS

CODING

TESTING

IMPLEMENTATION

MAINTENANCE

Figure 3.1

Waterfall Model

Planning – Proponents observed the company to know what the

best alternatives in accommodating patients are.

Analysis – During the analysis steps proponents find out

what is needed to complete their newly developed ways in

accommodating more patient.

Coding – Proponents used languages in programming are the

following PHP, Javascript and Mysql to create the system.

Testing– The proponents conduct system testing to the

patient at San Juan Saouth Cabiao, IT Instructors and to

the IT experts to evaluate the project and to check what

are the possible problem of the system.

Implementation – after thorough testing the project is

ready to implement to the company. Proponents install the

system and register patients, compute income and visit

patient information.

Maintenance – After the testing and implementation,

proponents will provide resources to maintain the system

work for a long time. Like creating anti-virus, backups in

case the system not work. Proponents are also preferred to

upgrade the technical requirements.

CHAPTER IV

RESULTS AND DISCUSSION

This chapter presents the data gathering of the study,

interpretation of the results from the conducted survey and

the software product analysis.

Project Description

The title of this system is Online Dental Reservation

with SMS Notification, programmed using PHP, HTML, CSS,

JavaScript, Application Programming Interface (API)

Gateway, MySQL. The features of this system are the

following:

1. User-friendly interface.

2, Information is secured in a database module.

3. Provide an SMS Notification

Project Evaluation

The proposed system will be evaluated and tested first

before the implementation. The proponents used statistical

treatment for the evaluation. The instrument will use

questionnaire that has different criteria which are listed

and evaluated by the respondents of the study.

The respondents of the system are the IT Professionals, Dr.

Ricky Salvador and the Patients.

Evaluation Instrument

The survey form were being distribute to the two types

of respondents the experts and non experts. It serves as a

tool for evaluating the system “E-Learning for School of

Mount St. Mary”.

Results and Interpretation

Criteria Scale Verbal

Interpretation

Functionality 4.7 STRONGLY AGREE

Reliability 4.6 STRONGLY AGREE

Usability 4.7 STRONGLY AGREE

Efficiency 4.6 STRONGLY AGREE

Portability 4.7 STRONGLY AGREE

Maintainability 4.7 STRONGLY AGREE

WEIGHTED MEAN 4.6 STRONGLY AGREE

Table 4.1

Presentation and Interpretation of Results

A. Functionality Weighted Mean

1. The system process runs through

web-based connection.

4.86 SA

2. The system may be utilized for

reservation of patient’s

appointments.

4.75 SA

3. The system uses unique code for

each patient record.

4.77 SA

4. The system provides accurate and

fast retrieval of patient’s record.

4.52 SA

5. The system provides entry of

doctors as well as patient’s

information.

4.61 SA

Average Total 4.7 SA

Table 4.2

Respondent’s assessments to Functionality of the Proposed

System

Based on the assessment of the respondents, they find

the developed system functional to its use in the company.

The finding of the experts and no experts has no distinct

difference in the assessment of the system.

B. Reliability Weighted Mean

1. The system could systematically and

accurately manage patient records

and reservation.

4.86 SA

2. The system fits the need of the

user to fulfil a certain task.

4.65 SA

3. The system provides the ability to

maintain a specified level of

performance.

4.64 SA

4. If failure occurs, the system can 4.18 SA

recover all previous transactions

made.

Average Total 4.6 SA

Table 4.3

Respondent’s assessments to Reliability of the Proposed

System

Based on the assessment of the respondents, they find

the developed system reliable in performing its functions

in the company such as report/ income computations. The

finding of the experts and non experts has no distinct

difference in the assessment of the system.

C. Usability Weighted Mean

1. The system displays clarity of

interface of the system.

4.66 SA

2. The system provides help guides to

the users.

4.56 SA

3. The system is easy to learn for new

user.

4.8 SA

4. The system design, screen layout

and colors are appealing.

4.86 SA

5. The system is easily operated by a

given user in a given environment.

4.77 SA

Average Total 4.7 SA

Table 4.4

Respondent’s assessments to Usability of the Proposed

System

Based on the assessment of the respondents, they find

the developed system usable in computing monthly income and

adding patient information. The finding of the experts and

non experts has no distinct difference in the assessment of

the system.

D. Efficiency Weighted Mean

1. The system provides a faster way of

computing monthly income and

retrieving patients’ record.

4.52 SA

2. The system utilizes its resources

through internet to access the

4.66 SA

patients’ account.

3. The system provides a faster

response and processing time of

information needed.

4.60 SA

4. The system ensures high performance

once the application is running.

4.70 SA

Average Total 4.6 SA

Table 4.5Respondent’s assessments to Efficiency of the Proposed

System

Based on the assessment of the respondents, they find

the developed system efficient in the process of

computation of monthly income as well as in sending it to

the consumers. The finding of the experts and non experts

has no distinct difference in the assessment of the system.

E. Portability Weighted Mean

1. The system adheres to the standard

of being conveniently transported

from one environment to another.

4.66 SA

2. The system can be used in other web 4.80 SA

browser.

3. Can adapt to changing situation and

diversified type of operations.

4.55 SA

4. It is dependable and flexible

infrastructure that provides

requirements needed for patients’

reservation.

4.61 SA

Average Total 4.6 SA

Table 4.6

Respondent’s assessments to Portability of the Proposed

System

Based on the assessment of the respondents, they find

the developed system portable. The finding of the experts

and non experts has no distinct difference in the

assessment of the system.

F. Maintainability Weighted Mean

1. The system is capable to be

diagnosed for deficiencies or

4.66 SA

causes of failures in the software,

or for the parts to be modified, to

be identified.

2. The system is capable to enable a

specified modification to be

implemented.

4.66 SA

3. The system is capable to avoid

unexpected effects from

modifications of the system.

4.68 SA

4. The system is capable to be

validated.

4.80 SA

Average Total 4.7 SA

Table 4.7

Respondent’s assessments to Maintainability of the Proposed

System

Based on the assessment of the respondents, they find

the developed system maintainable. The finding of the

experts and non experts has no distinct difference in the

assessment of the system.

CHAPTER V

CONCLUSION AND RECOMMENDATION

This chapter presents the summary or the research

work undertaken, the conclusions drawn and the

recommendations made as outgrowth of this study.

Summary of Findings

Based from the Chapter IV the following findings are

summarized as follows:

1. Functionality - the system has a result of 4.7 rating

which has a very great extent interpretation. The result

stated that the “Online Dental Reservation with SMS

Notification” is functioning well according to its

specified tasks.

2. Reliability - the system has a result of 4,6 rating

which has a very great extent interpretation. The result

stated that the “Online Dental Reservation with SMS

Notification” is reliable in managing patient’s accounts.

3. Usability - the system has a result of 4.7 rating

which has a very great extent interpretation. The result

stated that the “Online Dental Reservation with SMS

Notification” is usable for both personnel’s and

patients/users.

4. Efficiency - the system has a result of 4.6 rating

which has a very great extent interpretation. The result

stated that the “Online Dental Reservation with SMS

Notification” is efficient in retrieving patient’s record.

5. Portability - the system has a result of 4.6 rating

which has a very great extent interpretation. The result

stated that the “Online Dental Reservation with SMS

Notification” can be run in any operating system and can be

viewed in any kind of browser with internet connection.

6. Maintainability - the system has a result of 4.7

rating which has a very great extent interpretation. The

result stated that the “Online Dental Reservation with SMS

Notification” is maintainable.

Conclusions

1. The “Online Dental Reservation with SMS Notification”

will be a big improvement over the manual system of the

clinic. Patients will be able to access the page as long as

there is an internet connection for reservation inquiries.

2. The researchers conclude that the Online Dental

Reservation with SMS Notification should be enough once it

is fully completed over time.

3. The system will be a great improvement to the patient

and Dr. Ricky Salvador relationship and will take a lot of

work off from the patient and to Dr. Ricky Salvador.

4. The researchers then conclude that the patients of Dr.

Ricky Salvador will have a great benefit from the system

because of its authentication from the site this will help

Dr. Ricky Salvador identify the patient even if she/he set

an appointment online.

Recommendations

The following are the recommendations based on the

results and conclusion made:

From the Researchers

1. The researchers recommend that the company should

consider the system to easily reserve their patient

thru online.

2. The researchers recommend to the future researchers to

continue improving the system.

From the Respondents

1. SMS Notification is late process; I recommend that

it’s better to have a program that can help the system

notification faster.

2. Modify your system design, although it’s functioning

but the interface especially to the client is more

important.

3. SMS Notification sends correct information.

4. This kind of system (Online Dental Reservation with

SMS Notification) will really help the patients. It

gives ease in making reservations.

5. I received the message within two (2) minutes.

6. As the clinic staff, it makes my job easier and more

convenient.

7. I recommend that make the system more designs to

indicate that the system is all about Dental

Reservation.

8. This system will make reservation easier and the only

thing that is missing is the archived history of

previous transactions.

9. Easy to reserve, no need to go to clinic.

10. Over all good website, I can now book a

reservation without going to clinic.

11. Reservation is properly working as well as the

SMS Notification.

12. Please add all the history of my transaction.

13. Short Message Notification was received

immediately. This manifests that system is just enough

for patients who are always in need of time

management.

14. SMS Notification received as soon as possible.

APPENDIX A

APPROVAL SHEET

Name/s of Proponent/s : Liza Y. Rala

Carmela S. Vivas

Jherrvin Z. Eusebio

Title of Thesis : Online Dental Reservation with SMSNotification

Dean.Jeffrey Boticario

(Thesis Adviser)

Divine Dadez

(Lead Panel)

Clarence Galang

(Thesis Panel 1)

Julius Bernardino

(Thesis Panel 2)

Dean. Jeffrey Boticario

Dean, IT Department

APPENDIX B

Letter of Request

September 19, 2014

Dental Clinic

Dr. Ricky Salvador

San Juan, South Cabiao, Nueva Ecija

Dear Sir/Ma’am:

The following students of the ACLC College Gapan City , arepresently undertaking a capstone project entitled “ OnlineDental Reservation with SMS Notification” in partialfulfillment of the requirements in the Bachelor of ScienceDegree.

1. Rala, Liza Y.2. Vivas, Carmela S.3. Eusebio, Jherrvin Z.

In this regard, we are asking the permission of your goodoffice to allow them to use it to be the place/institutionwhere the study will be conducted.

Rest assured that the findings of this study shall behighly confidential.

Thank you very much and more power.

Noted by : Approved by:

Jeffrey Boticario, MSITDean , IT Department

Grace BustamanteIT Capstone, Coordinator

APPENDIX C

Adviser Acceptance Form

The thesis entitled “ Online Dental Reservation with

SMS Notification” , prepared and submitted by Liza Y.

Rala , Carmela S. Vivas , and Jherrvin Z. Eusebio in

partial fulfillment of the requirements for the degree ,

Bachelor of Science in Information Technology , has been

recommended for acceptance for oral examination

Dean.Jeffrey

Boticario

Adviser

APPENDIX D

Context Diagram

PATIENT

CLINICPERSONNEL

ONLINE DENTALRESERVATION WITHSMS NOTIFICATION

ADMIN

APPENDIX E

Data Dictionary

Table Name: TbladminDescription: This table is for the Dentist and Clinic Personnel account.

Description Data Type Max LengthID Int 11

FirstName Char 100LastName Varchar 100

Mobile_No. Bigint 11UserName Varchar 32Password Varchar 20

Table Name: TblpatientDescription: This is for patient information.

Description Data Type Max LengthID Int 11

FirstName Varchar 100LastName Varchar 100Mobile_No Bigint 100

Date DateTime Varchar 16

Services Varchar 100Services2 Varchar 100Prize Int 11Prize2 Int 11Action Varchar 25Total Int 25

Table Name: TblservicesDescription: This table is for the service that is available.

Description Data Type Max LengthID Int 11

Services Varchar 100Prize Float

Description Varchar 300

APPENDIX F

Data Flow Diagram (1)

Patient

ADMIN

ONLINE DENTALRESERVATIONWITH SMS

NOTIFICATION

1.0

APPENDIX F

Data Flow Diagram (2)

Patie

RESERVATIONOF

APPOINTMENT

ReservationForm

List ofSchedule

1.2

1.3

APPENDIX G

VTOC for Patient

PATIENT

HOME SERVICESGALLERY RESERVATION ABOUT US

APPENDIX G

VTOC for Dentist

DENTIST

GALLERY SCHEDULE REPORT

CONFIRM

CANCEL

PATIENTINFO.CONFIRM

CANCEL

WALK IN

INCOME

APPENDIX G

VTOC for Clinic Personnel

CLINICPERSONNEL

GALLERYSERVICES SCHEDULE

CONFIRMCANCEL

APPENDIX H

Source Code

APPENDIX I

Screenshots

HOME PAGE

This page represent the welcome page of the system, when

the user can view the Services, Gallery and of course the

details of the dental on About Us. And most important is

the Reservation Form.

ADMIN PAGE

This Admin Page is for admin who can view the request

schedule, update services together with the prices, view

patient information, change what is new to gallery, and to

view the reports especially the daily, weekly, monthly and

yearly reports.

SERVICES

GALLERY

LOGIN FORM

This Login Form is exclusive only for the ADMIN who can

only access the Admin Page and have an opportunity to see

on what we had in that Page.

RESERVATION FORM

This form is a registration form for clients/ patients who

want to have an appointment through requesting schedule and

wait for the confirmation. Every field of that form has the

corresponding information and will be the patient

information that will be saved in the database.

REPORT PAGE

This will be the generated reports that represent every

transaction that the system received, and it can be view by

the admin. To check the patient information together with

their services, the weekly or yearly income of the clinic,

the list of all who are confirmed the request or cancelled

the request or if it is a walk in patient.

SCHEDULE

This page is for the cancellation or confirming a request

schedule. And will be the first action before sending a SMS

Notification to those who sent request.

APPENDIX J Questionnaire

Name (Optional): ______

Check the appropriate box:

□ Clinic Personnel/Staff □ Patient□ IT Expert

Instruction: Kindly rate the system entitled “Online DentalReservation with SMS Notification” based on the followingstatement. Select and put a check ( ) on the appropriate box,corresponding to the verbal description given for every itembelow:

SA = Strongly AgreeA = AgreeMA = Moderately AgreeD = DisagreeSD = Strongly Disagree

A. Functionality SA A MA D SD1. The system process runs through

web-based connection.2. The system may be utilized for

reservation of patients’appointments.

3. The system uses unique code foreach patient record.

4. The system provides accurate andfast retrieval of patient’srecords.

5. The system provides entry of Dr.Ricky Salvador as well aspatients’ information.

B. Reliability SA A MA D SD1. The system could systematically

and accurately manage patientrecords and reservation.

2. The system fits the need of theuser to fulfill a certain task.

3. The system provides the abilityto maintain a specified level ofperformance.

4. If failures occur, the system canrecover all previous transactionsmade.

C. Usability SA A MA D SD1. The system displays clarity of

interface of the system.2. The system provides help guides to

the users.3. The system is easy to learn for

new user.4. The system design, screen layout

and colors are appealing.5. The system is easily operated by a

given user in a given environment.

D. Efficiency SA A MA D SD

1. The system provides a faster wayof computing monthly income andretrieving patients’ record.

2. The system utilizes its resourcesthrough internet to access thepatients’ account.

3. The system provides a fasterresponse and processing time ofinformation needed.

4. The system ensures highperformance once the applicationis running.

E. Portability SA A MA D SD

1. The system adheres to the standardof being conveniently transportedfrom one environment to another.

2. The system can be used in otherweb browser.

3. Can adapt to changing situationand diversified type ofoperations.

4. It is dependable and flexibleinfrastructure that providesrequirements needed for patients’reservation.

F. Maintainability SA A MA D SD1. The system is capable to be

diagnosed for deficiencies orcauses of failures in thesoftware, or for the parts to bemodified, to be identified.

2. The system is capable to enable aspecified modification to beimplemented.

3. The system is capable to avoidunexpected effects from

modifications of the system.4. The system is capable to be

validated.

Additional comments/ suggestions: ______ ____________________________________________________ __________________________________________________________________________________

Your participation is highly appreciated.Thank You and God Bless.

The Proponents:

Liza Y. RalaCarmela S. VivasJherrvin Z. Eusebio

APPENDIX K

Statistical Analysis

Weighted Mean 

Weighted Mean is an average computed by giving

different weights to some of the individual values. If all

the weights are equal, then the weighted mean is the same

as the arithmetic mean. Whereas weighted means generally

behave in a similar approach to arithmetic means, they do

have a few counter instinctive properties. Data elements

with a high weight contribute more to the weighted mean

than do elements with a low weight. The weights cannot be

negative.

Weighted Mean Formula

The Weighted mean for given set of non-negative data

with non-negative weights can be derived from the formula:

APPENDIX L

Gantt chart

SEPTEMBER OCTOBER NOVEMBER DECEMBERACTIVITIES 1W 2W 3W 4W 1W 2W 3W 4W 1W 2W 3W 4W 1W

System PlanningSystem AnalysingSystem DesignSystem CodingSystem TestingSystem ImplementationSystem Maintenance

APPENDIX M

Entity Relationship Diagram

Dentist

Patient

Appointment

Has a

Request

Confirm

ID

LastName FirstName

Mobile_No.

UsernamePassword

ID

Services

FirstName

Services2

LastName

Mobile_No.

Date

PrizeTime

Prize2

Action

Total

Bibliography

Liza Y. Rala

09094170171

liza_rala@yahoo.com

Bayanihan, Gapan City, Nueva Ecija

Liza Y. Rala was born on May 7, 1995 at Jose

Panganiban, Camarines Norte. At the age of 19 years old she

is taking up the course that is related to Computer which

is Bachelor of Science in Information Technology. Since she

is 9 years old she knows how to use computer and make a

project through computer.

She has the capability to provide documentation to

ensure that the system is being understood of the user/

clients. She can also know how to create a System Design

such as Context Diagram and understand Data Flow Diagram

that is require to the topic.

She received several awards in the field of computer

and doing computer documentation such as being 1st runner up

in making an essay composed of 3500 words which is talking

about Information technology. She also won the 3rd prize in

Computer Programming using Language C++. Maybe she is not

good in programming but her continuous study, so she

believe that being know as a basic program is not bad at

all at least she can create even if it is simple but

functioning.

She also attended Robotics and Web Design seminar and

many more that can help to her knowledge to enhance and

have an addition of what they have known.

Carmela S. Vivas

09237002253

carmela_vivas@yahoo.com

San Juan, South Cabiao, Nueva Ecija

Carmela S. Vivas was born on June 12, 1995 and she is

now nineteen (19) years of age while taking up the course

of Bachelor of Science in Information Technology at AMA

Computer Learning Center ACLC. She takes this course

because she knows to herself that the skill she has is fit

on this field. And in order to enhance more skill she

particularly focuses to her study to build more talent and

to be a professional someday.

From basic up to the difficult part of being a

student, Carmela doesn’t give in every obstacle that she

encountered every time she has a new task that is needed to

finish. From a simple learner up to faster learner and from

a basic programmer she is now a good programmer who can

create a system.

Carmela Vivas won many awards such as Computer

Programming as 1st runner up and a Web Design as 2nd runner

up and many more. She also attended many seminars and

training that is related on her study.

She is our System Developer because she has the

capability to write a program as well as modifying existing

system to ensure that the system is efficient.

Jherrvin Z. Eusebio

09274131856

Jherrvin@yahoo.com

Pambuan, Nueva Ecija

Jherrvin Eusebio is our Solution Tester who is

responsible to an end-to-end plan, to ensure that the

objectives are being meet and that the solution works as

expected. He should be tested the system in terms of

functionality, performance and compatibility.

He was born on January 29, 1993 and taking up the

course of Bachelor of Science in Information Technology. He

is a person who is very creative and energetic, but a

responsible to his task even multitasking is always on his

hand. He is also a dance trainer/ organizer but like

computer he can organize on project by applying his

knowledge through studying.

He has many experiences in doing a program and

creating a unique interface, and how he does his job? By

simply focusing on what his main task and provide a clear

solution and explain it his group, he also attended many

seminars and training such as Youth for Information

Technology (Y4IT) at SMX Mall of Asia to learn new

knowledge and apply it until he graduate to his course.