SPROTTE X E C U T I V E E D U C A T I O N 2020-2021

Management SkillsProfessional Certificate in

An essential program for themanagers of today.

Gain a portfolio of tools and learn how to integrate them toeffectively manage people, teams, changing environments,

projects and money.

IT ONLY TAKES

TO TRANSFORM THE WAY YOU LEAD

8 MODULES

12 DAYS

5 MONTHS

EFFECTIVE

COMM

UNICATION

CREATIVE

PROBLEM SOLVING

DECISION MAKING

MANAGING

PERFORMANCE

TRAINING &

DEVELOPMENT

KEY SKILL DEVELOPMENTS

New managers and supervisors who want to learn the essential skills ofmanagementExperienced managers and supervisors who want to hone their managementskills and develop a deeper understanding of this topic areaTeam Leaders and employees who see management as the next step in theircareer developmentProject Managers and team members who want to develop their generalmanagement skills

WHO ATTENDS?

Our Management Skills Certificate has engaged leaders across a diverserange of industries, roles and backgrounds, including corporate, non-profit,government and technology sectors. Our program is open-enrollment,there are no pre-requisites.

"The expert professionals at the Sprott School ofBusiness provide a clear, methodical approach toimproving all aspects of business skills. Their supportresources, including reference materials and videodocumentation, reflect the cutting edge of executivetraining and student feedback techniques."

An TrinhChief, Informatics TechnologyService Division Statistics Canada

SUITED TO A WIDE VARIETY OF PROFESSIONAL BACKGROUNDS

ModulesESSENTIAL SKILLS FOR MANAGING PEOPLE/MANAGING DIFFERENCES (2 DAYS)

Introduction to management and leadership practicesTop skills required to be an exemplary people managerYour personality type and how it serves you in reaching your goals as a manager/leaderLeveraging differences to enhance performance and commitment

This module lays the foundation for in-depth treatment of the key management skills. Theremaining modules will build on this foundation.

WHAT YOU WILL LEARN:

Apply case studies and personal work situations to hone communications skillsEssentials to manage respectful interpersonal communication with employees, customers, andcolleagues

A manager’s ability to communicate is the vital skill for providing feedback, managing conflict andnegotiating relationships.

WHAT YOU WILL LEARN:

COMMUNICATION SKILLS: TOOLS FOR MANAGERS (2 DAYS)

A process to determine who you want to hire and whyPlan and conduct quality interviews that will lead to sound hiring decisionsHow to better assess and integrate candidates from diverse backgrounds into yourorganization

Poor hiring decisions can cost companies millions of dollars every year. The cost of replacing anemployee can total two to three months of an employee’s salary.

WHAT YOU WILL LEARN:

FINDING THE RIGHT PEOPLE (1 DAY)

ModulesMANAGING CHANGE (1 DAY)

Insight and methods to handle the human side of change with compassion and skillManaging the change processManaging transitions to reduce stress for team members

Managing change is commonly underestimated. Change is constant, thus the management ofresources is always aimed at a moving target.

WHAT YOU WILL LEARN:

How to partner with employees and teams in “managing” their performanceHow to apply communication tools to build trust and provide effective feedbackHow to support employees in their developmentCoaching tools and techniques to enhance individual and team performance

Performance management is crucial to the development and retention of employees. This modulefocuses on redefining performance management as an opportunity for dialogue and careerdevelopment. In this module you will learn:

WHAT YOU WILL LEARN:

MANAGING PERFORMANCE EFFECTIVELY (2 DAYS)

Knowledge and skills to create and maintain a high performance team

Team performance is central to the effectiveness and productivity of the entire organization.Managers need to be able to build and lead an effective team.

WHAT YOU WILL LEARN:

LEADING HIGH PERFORMANCE TEAMS (2 DAYS)

ModulesUNLEASHING CREATIVE LEADERSHIP (1 DAY)

Stimulate tangible impact by using creative practice and methodology to unleash creativityand innovation within your organization/team

There is a need for new thinking and new approaches to address complex challengesmanagers face today. Understanding the diverse ways in which people express their creativetalents, and modeling suitable behaviour to foster and draw out the creativity of others is key.

WHAT YOU WILL LEARN:

Apply the skills/ behaviors learned in the program to team challengesExhibit specific skills/behaviors from the program to demonstrate you have met therequirements of the certification

Participants will be given the opportunity to apply the skills/behaviors learned in the program tospecific team challenges and final simulation.

WHAT YOU WILL LEARN:

TEAM CHALLENGES APPLICATION/FINAL SIMULATION (1 DAY)

Program Dates: February 24 - June 24, 2021Course Hours: 9:00am - 4:30pmDelivery: Synchronous ZoomProgram Fee: $6,750 + HST

Join our next cohort!

REGISTER

Executive EducationSprott School of BusinessCarleton University

1125 Colonel By Drive310 Dunton TowerOttawa, ON K1S 5B6

Contact Us:Tel: 613-520-3486Email: profdev@sprott.carleton.ca

sprott.carleton.ca/ppd