Karnataka State Beverages Corporation Limited

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Karnataka State Beverages Corporation Limited Tender Document No.SYS1-027 Page 1 of 32 KARNATAKA STATE BEVERAGES CORPORATION LIMITED (A Govt. of Karnataka Enterprise) 78, Seethalakshmi Towers, Mission Road, Bangalore-560 027. Ph:22483638/ 39 Fax:22483645 Tender Reference Number: SYS1-027 Date: 28-06-2013 TENDER DOCUMENT for Supply and Installation of Dot Matrix Printers to various Depots of the Corporation. Tender documents can be downloaded from website https://eproc.karnataka.gov.in Tender Processing Fee and EMD shall pay through e-procurement in the following four modes: Online Payments: i. Credit card - Visa or Master card (any bank) ii. Debit card Visa, Master or Maestro card (any bank) iii. Net banking Selected Banks only Offline Payments: iv. NEFT/RTGS (Any nationalized bank) v. Remittance at the bank counter using challan (ICICI bank only) Earnest Money Document Rs.25,000/- (Rupees Twenty five thousand only) Tenders without Earnest Money will be rejected.

Transcript of Karnataka State Beverages Corporation Limited

Karnataka State Beverages Corporation Limited

Tender Document No.SYS1-027 Page 1 of 32

KARNATAKA STATE BEVERAGES CORPORATION LIMITED

(A Govt. of Karnataka Enterprise) 78, Seethalakshmi Towers, Mission Road, Bangalore-560 027.

Ph:22483638/ 39 Fax:22483645

Tender Reference Number: SYS1-027

Date: 28-06-2013

TENDER DOCUMENT

for

Supply and Installation of Dot Matrix Printers to various Depots of the Corporation.

Tender documents can be downloaded from website https://eproc.karnataka.gov.in

Tender Processing Fee and EMD shall pay through e-procurement in the following four modes: Online Payments:

i. Credit card - Visa or Master card (any bank) ii. Debit card – Visa, Master or Maestro card (any bank) iii. Net banking – Selected Banks only

Offline Payments: iv. NEFT/RTGS – (Any nationalized bank) v. Remittance at the bank counter using challan (ICICI bank only)

Earnest Money Document Rs.25,000/- (Rupees Twenty five thousand only) Tenders without Earnest Money will be rejected.

Karnataka State Beverages Corporation Limited

Tender Document No.SYS1-027 Page 2 of 32

Request for Quotation Karnataka State Beverages Corporation Limited, (the Corporation or KSBCL in short) invitees offers through e-procurement from eligible, reputed OEM’s and/ or their authorized dealers/ vendors, for Supply and Installation of Dot Matrix Printers to various Depots of the Corporation across the state. The calendar of events and details are given below:

Tender Reference SYS1-027

EMD Rs.25,000/-

Tender Publishing date 28-06-2013

Last Date for receipts of offer 12-07-2013 17:00 Hours

Date and time of opening of technical offer

16-07-2013 15:30 Hours

Date and time of opening of Commercial offer

Will be intimated

Address for Communication The Managing Director Karnataka State Beverages Corporation Limited. Address: Office No.78, Seethalakshmi Tower, Mission Road, Bangalore-560 027, Karnataka

Contact Telephone Numbers 080 2213 0126

Karnataka State Beverages Corporation Limited

Tender Document No.SYS1-027 Page 3 of 32

About the Corporation;

Karnataka State Beverages Corporation Limited is a wholly owned Government of Karnataka Company and is the sole canalizing agent of liquor sales in Karnataka State. Majority of the Corporation’s activities are computerized.

1. Present IT Infrastructure of KSBCL IML Depots

The current IT infrastructure in Depots of Karnataka State Beverages Corporation Limited, includes, server with clients on LAN with dot-matrix printers for multipart printing.

2. Current Printing Infrastructure of KSBCL IML Depots

The current printing devices in the Depots across the state are Heavy Duty Dot Matrix printer for taking majority A4 size printing using multipart preprinted stationary and few A3 size paper printing.

3. Users of KSBCL IML Depots

The system will be used by a range of all staff within the depots of the Corporation, with varying degrees of computer literacy and so the facilities must be simple and easy to use and initial training is must.

4. Objective of this Tender

Objective of the tender is to procure Dot Matrix Printers to various depots of the Corporation. It is envisaged that this would meet the existing and future printing requirement.

5. Scope of this Tender

To procure, install and test for working of 108 Dot Matrix Printers at various depots of Karnataka State Beverages Corporation Limited across the state as mentioned in Annexure-10.

6. Qualification Criteria

Only the OEM/ vendor who meet all the qualifications mentioned in Annexure-4 “Qualification Criteria” of the tender are eligible to participate in the tender.

Karnataka State Beverages Corporation Limited

Tender Document No.SYS1-027 Page 4 of 32

7. Terms and Conditions

The Terms and conditions for OEM/ vendor who participate in this tender are specified in the section named in Annexure-5 “Terms and Conditions”. These terms and conditions are binding on all the OEM/ vendors. These terms and conditions will also form part of the purchase/ work order, to be issued to the successful OEM/ vendor on the outcome of this tender process.

8. Earnest Money Deposit (EMD)

OEM/ vendor are required to deposit EMD of Rs.25,000/- (Rupees Twenty five thousand only) shall pay through e-procurement by following modes;

Online Payments: i. Credit card - Visa or Master card (any bank) ii. Debit card – Visa, Master or Maestro card (any bank) iii. Net banking – Selected Banks only

Offline Payments: iv. NEFT/RTGS – (Any nationalized bank) v. Remittance at the bank counter using challan (ICICI bank only)

The EMD shall be refundable to un-successful tenders after placing Purchase/ Work Order for the successful OEM/vendor. EMD of the successful OEM/ vendor will be refunded after the receipt of Performance Bank Guarantee.

9. Forfeiture of EMD

If the successful OEM/ vendor fails to fulfill the obligations specified in this tender document, EMD paid by the successful OEM/ vendor will be forfeited.

10. Offer Validity Period

The offer should be valid for a period of 365 days from the date of the opening of commercial offer.

11. Address for Communication

The Managing Director, Karnataka State Beverages Corporation Limited, No.78, Seethalakshmi Tower, Mission Road, Bangalore-560 027, Karnataka

Karnataka State Beverages Corporation Limited

Tender Document No.SYS1-027 Page 5 of 32

12. Proposal Ownership

The proposal and all supporting documentation submitted by the OEM/ vendor shall become the property of the Corporation.

13. Modification and Withdrawal of Offers

OEM/ vendor are not allowed to modify their offers once submitted through e-procurement web portal. However, OEM/ vendor are allowed to withdraw their offers anytime before the last date and time specified for receipt of offers by following the required procedure as laid down in the e-procurement web portal of Government of Karnataka. No offer can be withdrawn by an OEM/ vendor after the closing date and time for submission of offers.

14. Erasures or Alterations

The Offers containing erasures or alterations will not be considered. There should be no corrections or alterations in the offer. Correct technical information of the product being offered must be submitted. Filling up of the information using terms such as “OK”, “accepted”, “noted”, “as given in brochure/manual” is not acceptable. The Corporation may treat such Offers as not adhering to the tender guidelines and as unacceptable.

15. Opening of Technical and Commercial offers

Offers received within the prescribed closing date and time will be opened in the presence of only the OEM’s/ vendors who have submitted their offer in response to this tender on the date and time specified in this tender document. The OEM’s/ vendors present shall sign a register of attendance.

15.1. Preliminary Scrutiny of Technical Offer

Technical Offers from OEM/ vendor not meeting the qualification criteria will be summarily rejected.

The Corporation will scrutinize the Technical offers received to determine whether they are complete and as per tender requirements, whether documentation as asked for and required to evaluate the offer has been submitted, whether the documents have been properly signed and whether items are offered as per the tender requirements. The past performance of the existing OEM brand printer and the service support extended by the Vendor/ OEM will also be considered for evaluation.

Karnataka State Beverages Corporation Limited

Tender Document No.SYS1-027 Page 6 of 32

15.2. Scrutiny of Commercial Offer

Commercial Offers from the technically qualified OEM/ vendor as detailed in 15.1 will be opened on the date and time specified in this tender document.

16. Notification of Award/ Tender Clarifications

1. Notification of award of tender will be made through e-procurement web portal and by email or by letter from the Corporation.

2. Unsuccessful bidders shall be notified through e-procurement web portal. 3. Within 7 working days of receiving the letter of order from the Corporation, the

successful OEM/ vendor shall sign and return copy of the PO for having accepted the offer.

4. If the selected OEM/ vendor fails to sign and return copy of the PO for having accepted the within the prescribed 7 working days, Corporation may consider the acceptance of the L2 tender for L1 price or as decided by the Corporation and the successful OEM/ vendor (L1) will have no claim whatsoever against Corporation.

17. Clarification of Offers

The Corporation will respond by email to all questions asked during the tender process. All questions raised by the interested parties on tender related issues will be answered on priority. All questions must be submitted via email: [email protected]

Clarifications on terms and conditions and technical issues of the tender process shall be directed to: Sri. S.R.Satheesha, General Manager (MI), Karnataka State Beverages Corporation Limited, Bangalore.

18. No Commitment to Accept any Offer

The Corporation shall be under no obligation to accept any offer received in response to this tender and reserves its right to reject all offers including incomplete offers without assigning any reason whatsoever. The Corporation reserves the right to revise the tender, to request one or more re-submissions or clarifications from one or more OEM/Vendors, or to cancel the process in part or whole and to make any changes in the terms and conditions of tender as and when need is felt.

19. Locations of Installation

Printers being procured through this tender shall be installed and supported at various locations of the Corporation. The Corporation reserves the right to make changes in the locations list given to the OEM/vendor. (Tentative list of locations are given in Annexure- 10).

Karnataka State Beverages Corporation Limited

Tender Document No.SYS1-027 Page 7 of 32

20. Format for the Offers

The Offer should be made in an organized, structured and neat manner with proper indexing along with Brochures/ leaflets etc., should uploaded in organized manner. The suggested format for submission of Technical cum commercial Offer should be as below:

20.1. Format for Technical Offer

The Technical Offer must contain the following:

1. Earnest Money Deposit (EMD) paid details 2. Tender Processing fee paid details 3. Covering letter. This should be as per Annexure-1 and should be in the

letter head of the OEM/ Vendor Company. 4. Details of the OEM/ Vendor, as per Annexure-2. 5. Manufacturer’s Authorization Form (if applicable) as per Annexure-3. 6. Documents required to be submitted as mentioned in the Annexure – 4. 7. Technical Specifications as given in Annexure- 6 with details. 8. Details of Service Support Centers as per Annexure-8. 9. Track record of past installations as in Annexure -9 10. This entire tender document needs to be signed submitted by the OEM/

vendor at each page end for having read and accepted all the contents. 11. Warranty details. 12. Delivery schedule in line with the Tender requirements.

20.2. Format for Commercial Offer

The Commercial offer must not contradict the Technical Offer in any manner. The suggested format for submission of Commercial Offer is as per Annexure-7 and should contain only price information.

21. Costs & Currency

The Commercial Offer must contain costs mentioned in Indian Rupees only, including the following:

1. Cost of the printers specified 2. Installation and commissioning charges, if any. 3. Cost should also include for minimum of 3 years comprehensive on-site warranty

covering all parts including printer head & labour. (This period will start from the date of acceptance of each printer by the Corporation in writing).

4. Packing, Forwarding and Transportation charges up to the site.

Karnataka State Beverages Corporation Limited

Tender Document No.SYS1-027 Page 8 of 32

5. Insurance to cover equipment up to the installation at site and handing it over to the Depot Manager of the Corporation.

6. All taxes and levies. However, excluding Entry Tax and Octroi, wherever applicable.

7. OEM/ Vendors have to make their own arrangements for obtaining road permits wherever needed.

22. Tender price

OEM/ vendor will be deemed to have satisfied themselves, before submitting their tender. The correctness and completeness of the tender must have taken into account all that is required for the full and proper performance of the contract, and to have included all costs in their rates and prices.

A. If the OEM/ vendor offer a discount, the discount must be clearly marked in the Financial Statement.

B. No price increase due to increases in customs duty, excise, tax, dollar price variation etc. will be permitted. However, any downward revision of customs duty, excise, tax, dollar price, the benefit of which has to be passed on to the Corporation.

23. Support and Training

The OEM/ Vendor should support the immediate requirements viz., keeping appliance uptime, attending to faults on 24 X 6 and be capable of meeting the service & support standards as below; 23.1. Within Bangalore and adjacent to Bangalore

Response within 2 hrs from time of report of error.

Attend to the problem within 24 hrs from response time or within End of Next Business day, whichever is early.

23.2. Outside Bangalore

Response within 2 hrs from time of report of error.

Attend to the problem within 48 hrs from response time or within End of Next to next Business day, whichever is early.

23.3. An exclusive relationship manager be assigned the job to take care the support issues of KSBCL.

OEM/ Vendors are also required to provide necessary/ requisite training to the members of the Corporation to operate, effectively utilize the functionalities.

Karnataka State Beverages Corporation Limited

Tender Document No.SYS1-027 Page 9 of 32

24. Documentation

Technical information in the form of Brochures/ Manuals/ CD etc. must be submitted in support of the Offer made.

25. Guarantees

The OEM/ vendor should guarantee that the printers delivered to the Depots of the Corporation are Brand new, including all components.

26. Letter of undertaking

The OEM/ Vendor should give an undertaking in the format given in Annexure-1.

27. Negotiation

It is absolutely essential for the OEM/ vendor to quote the lowest price at the time of making the offer in their own interest, as the Corporation will not enter into any price negotiations, except with the lowest quoting OEM/ vendor (L1), in case of necessity, whose Offer is found to be technically in line with the tender specifications.

28. Liabilities of KSBCL

This tender is not an offer by the Corporation, but an invitation for OEM/ vendor responses. No contractual obligation on behalf of the Corporation, whatsoever, shall arise from the tender process unless and until a formal order is given.

29. Downloading of Tender document from Corporation’s website and e-procurement website https://eproc.karnataka.gov.in/

The tender document is also available for information in the Karnataka State Beverages Corporation Limited’s website www.ksbcl.com but, the tender document need to be uploaded only through e-procurement website https://eproc.karnataka. gov.in/ only.

In case of any dispute/discrepancy the physical version of the tender is available with the Corporation will be final & binding on all who participate in the tender.

Signature of Bidder

Name & Designation: Company Seal

Karnataka State Beverages Corporation Limited

Tender Document No.SYS1-027 Page 10 of 32

Annexure-1 COVERING LETTER FORMAT (SHOULD BE IN THE LETTERHEAD OF THE COMPANY)

Offer Reference No.:________________________________________ Date:_______2013

To: The Managing Director, Karnataka State Beverages Corporation Limited, No.78, Seethalakshmi Tower, Mission Road, Bangalore-560 027. Dear Sir, Tender Ref:

Having examined the tender document including all Annexures the receipt of which is hereby duly acknowledged, we, the undersigned, offer to provide “Supply and Installation of Dot Matrix Printers to various Depots of the Corporation in Karnataka” in conformity with the said tender in accordance with the Schedule of Prices indicated in the offer and made part of this offer.

If our offer is accepted, we undertake to complete delivery & installation within time frame mentioned in terms and conditions.

We agree to abide by this offer till 365 days from the date of opening of the offer by the Corporation and our offer shall remain binding upon us and may be accepted by the Corporation any time before the expiration of that period.

Until a formal purchase order is executed and the Corporation’s notification of award, shall constitute a binding contract between us.

We understand that the Corporation is not bound to accept the lowest or any offer the Corporation may receive without assigning any reason whatsoever.

We certify that we have not been blacklisted / barred to participate in Tender or to supply hardware by any of the Public Sector Under takings, Government Organizations and Banks in India.

Dated this ______ day of _________2013

Signature: ______________________________________

(in the Capacity of:) ________________________________

Duly authorized to sign the offer for and on behalf of Name: Contact No: Email id:

Karnataka State Beverages Corporation Limited

Tender Document No.SYS1-027 Page 11 of 32

Annexure-2

DETAILS OF THE OEM/ VENDOR Details filled in this form must be accompanied by sufficient documentary evidence, in order to facilitate the Corporation to verify the correctness of the information.

Sl. No

Item Details

1. Name of Company

2. Postal Address

3. Constitution of the Company

4. Telephone, mobile and Fax numbers

5. Name and designation of the person authorized to make commitments

6. Bank

7. Email Address

8. Year of commencement of Business

9. Sales Tax Registration Number

10. Income Tax PAN Number

11. Service Tax Registration number

12. Whether OEM or authorized dealer/agent/ vendor

13. Website address of the Company

Signature of Bidder

Name & Designation: Company Seal

Karnataka State Beverages Corporation Limited

Tender Document No.SYS1-027 Page 12 of 32

Annexure 3

MANUFACTURER’S AUTHORIZATION FORM (MAF) No. ___________ dated______________ To: The Managing Director, Karnataka State Beverages Corporation Limited, No.78, Seethalakshmi Tower Mission Road, Bangalore-560 027. Dear Sir, Tender Ref: We ____________________________who are established and reputed manufactures of dot matrix printers ___________________________ having factories at_________ and __________ do hereby authorize M/s ____________________________ (Name and address of Vendor) to offer their quotation, negotiate and conclude the contract with you against the above tender. We hereby extend our full guarantee for the equipment and services offered against this tender by the above firm regarding the printer services as per terms and conditions of the tender.

Yours faithfully,

(Name)

for and on behalf of M/s____________________

(Name of manufactures) Note: This letter of authority should be on the letterhead of the Manufacturer(s) and

should be signed by a competent person representing the Manufacturer. Signature of Bidder

Name & Designation: Company Seal

Karnataka State Beverages Corporation Limited

Tender Document No.SYS1-027 Page 13 of 32

Annexure-4

QUALIFICATION CRITERIA

1. The Vendor/ OEM should be a registered company under the Indian Companies Act 1956. Should enclose attested copy of ROC certificate.

2. The Vendor/ OEM should have an annual turnover of Rs.25 crores & more in India during the last 2 years (2010-11 & 2011-12). Vendor/ OEM should furnish copies of audited balance sheets for the last two years (2010-11 & 2011-12) in support of annual turnover along with a Certificate issued by practicing CA.

3. The OEM’s should be an ISO 9001-2008 or ISO 14001 Certified. Valid Certificate to

this effect should be enclosed with the Bid. 4. OEM should have regional presence for sales & support across Karnataka in all the

District head quarters.

5. The Vendor/ OEM’s should have made such or similar printers supply to at least 5 reputed organizations in India in the preceding two financial years with one of the Order (either of OEM or of Vendor) value Rs.25 lakhs or more (2010-11 and 2011-12). (Copy of the PO/ Invoice should be submitted)

6. Past supply details in the format as indicated in Annexure-9

Signature of Bidder Name & Designation:

Company Seal

Karnataka State Beverages Corporation Limited

Tender Document No.SYS1-027 Page 14 of 32

Annexure-5

TERMS AND CONDITIONS 1. The Tender submitted after the due date and time shall be rejected. Your

documentation must be clearly legible, duly signed by authorized signatories. 2. Time Schedule

2.1. Issue of Acceptance Letter D 2.2. Installation and Configuring of all Printers in Depots D + 45 Days 2.3. Training/ & stabilization and Acceptance by the Corporation D + 55 days

3. Delivery, Installation and Commissioning 3.1. The OEM/ vendor shall be responsible for delivery, installation of the

Printers at all the sites including collection of old printers at site in as is where conditions and for making the new printers fully operational at no additional charges to the Corporation. Failure to deliver in time will entitle the Corporation to forfeiture EMD.

3.2. The OEM/ vendor may be required to shift and install the printers to alternative locations if the Corporation desires so, on mutually agreeable terms.

3.3. If the Vendor fails to deliver and/or install the Printers ordered within the stipulated time schedule or by the date extended by the Corporation, the same shall be treated as a breach of contract. The Corporation may forfeit the EMD.

3.4. Appropriate insurance to cover the Printers up to delivery to the Corporation’s the respective site as in Annexure-10 shall be taken by the OEM/ Vendor.

3.5. The Corporation will not arrange for any Road Permit/Sales Tax clearance for delivery of Printers to different locations and the OEM/ Vendor is required to make its own arrangements for delivery of Printers to the locations as per the list of locations/sites provided from time to time by the Corporation. However, the Corporation will provide letters/ certificate/ authority to the OEM/ Vendor, if required

4. Payment Terms The Corporation is agreeable to make the payment as follows: 4.1. 100% of the order value subject to submission of Performance Bank Guarantee

valid for the warranty period. 4.2. This payment will be considered on completion of installation and acceptance of

the Printers instructed to be delivered. The Corporation will make this payment at Head Office, Bangalore within 15 days from the date of claims along with necessary proof of installation and commissioning of the printers ordered, duly signed and dated by the depot Manager under Depot seal.

Karnataka State Beverages Corporation Limited

Tender Document No.SYS1-027 Page 15 of 32

5. Warranty 5.1. The offer must include a minimum (3) Three year on-site comprehensive repair

and replace warranty inclusive of all parts and labour. The warranty period commences from the date of completion of commissioning and satisfactory performance of the Printers.

5.2. The OEM/ Vendor will re-install the software and hardware supplied by him during the warranty as and when required by the Corporation at no additional charge.

5.3. The OEM/ Vendor shall be fully responsible for the manufacturer’s warranty in respect of proper design, quality and workmanship. OEM/ Vendor must warrant all components, accessories, spare parts etc. against any manufacturing defects during the warranty period. During the warranty period, OEM/ Vendor shall maintain the Printers and repair/ replace at the site all defective components, at no charge to the Corporation. Warranty should not become void if the Corporation buys any other add-on hardware from a third party and installs it with/in Printers in the presence of the representative of the OEM/ Vendor. However, the warranty will not apply to such third-party hardware items installed by the Corporation.

6. Local Support 6.1. The OEM should be capable of meeting the service & support standards as

specified in this tender support the service requirement within the timelines. 6.2. OEM/ Vendors are also required to submit along with their offer a detailed

support plan providing complete details like address of the support center, number of service engineers available along with their names, telephone/mobile numbers, fax number, spares that will be stocked for warranty. This plan must cover all the locations that have been indicated in the list of the locations as given in Annexure-8.

7. Penalty: 7.1. Delay in delivery and installation

The OEM/ Vendor is required to deliver and install the printers at site. The delivery and installation should be completed within 45 Days from the date of delivery instruction.

If the OEM/ Vendor fails to deliver and install the Printers within the specified time limit, then OEM/ Vendor shall be liable for penalty of Rs.200/- (Rupees two hundred only) per week and part thereof per Printer subject to a maximum of 10% of the order value.

7.2. Delay in repair Any Printers including the software components / hardware parts that are reported to be down on a given date should be repaired within 48 hours. In case the OEM/ Vendor fails to meet the above standard of maintenance, the

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Tender Document No.SYS1-027 Page 16 of 32

Corporation may levy a penalty of Rs.100/- (Rupees one hundred only) per day per Printer reported to be down based on the merits of the case.

8. Performance Bank Guarantee: Once the contract is awarded on the name of the successful bidder, the bidder should furnish an amount equivalent to 10 % of the total cost of the printer order value to be given as Performance Bank Guarantee in the format as indicated in Annexure-11 by any Nationalized Bank for full Contract period from the date of commencement of Contract. 8.1. The performance Bank Guarantee will not carry any interest 8.2. Performance Bank Guarantee will be invoked for unsatisfactory service and non-

compliance of any clause of the contract. 9. The award of work shall not be assigned, transferred or sub-delegated to other

OEM/ Vendor except with the written approval of the Corporation. 10. Performance of the Vendor/OEM already associated with the Corporation.

The performance of Vendor/OEM who had supplied printers and the service support extended should be satisfactory.

11. Resolution of Disputes The Corporation and the OEM/ Vendor shall make every effort to resolve amicably, by direct informal negotiation, any disagreement or dispute arising between them under or in connection with the contract. If after thirty days from the commencement of such informal negotiations, the Corporation and the OEM/ Vendor have been unable to resolve amicably a contract dispute; either party may require that the dispute be referred for resolution by formal arbitration. All questions, disputes or differences arising under and out of, or in connection with the contract, shall be referred to two Arbitrators: one Arbitrator to be nominated by the Corporation and the other to be nominated by the OEM/ Vendor. In the case of the said Arbitrators not agreeing, then the matter will be referred to an umpire to be appointed by the Arbitrators in writing before proceeding with the reference. The award of the Arbitrators, and in the event of their not agreeing, the award of the Umpire appointed by them shall be final and binding on the parties. The Arbitration and Reconciliation Act 1996 shall apply to the arbitration proceedings and the venue of the arbitration shall be Bangalore.

Signature of Bidder

Name & Designation:

Company Seal

Karnataka State Beverages Corporation Limited

Tender Document No.SYS1-027 Page 17 of 32

Annexure -6

(TECHNICAL SPECIFICATION OF THE PRINTERS REQUIRED)

SPECIFICATIONS REQUIRED 136 column DOT MATRIX PRINTERS

Make : Model :

Remarks of the OEM/ Vendor

No. of Pins Minimum 9 Pin

Minimum Print Speed

High Speed Draft (10cpi)

Draft 10 cpi 340

Draft 12 cpi 415

Buffer 100 KB

Print Head Life 200 Million Strokes

Ribbon Life 12 Million Characters

Tractor Unit Push and Pull

Copy Capability 1 + 4 Copies

Interface Parallel & USB

Noise Level 55 DB

Reliability MTBF 12,000 POH

O/S Compatibility Windows 7/Linux

Signature of Bidder

Name & Designation:

Company Seal

Karnataka State Beverages Corporation Limited

Tender Document No.SYS1-027 Page 18 of 32

Annexure -7

(PRICING INFORMATION) Supply and installation of New Dot Matrix Printer with 3 years onsite warranty

Sl. No

New Printers Quantity Price per Printer in Rs.

Taxes in % Total Cost in Rs.

Signature of Bidder

Name & Designation:

Company Seal

Karnataka State Beverages Corporation Limited

Tender Document No.SYS1-027 Page 19 of 32

Annexure 8

DETAILS OF SERVICE SUPPORT CENTERS The OEM/ Vendor shall furnish the particulars of service centers at the below mentioned centers in the format prescribed. Please note that, the OEM/ Vendor shall not repeat the same contact details/address for various centers in columns 4 & 5. Please note that providing inadequate / false information will attract rejection of the offer. However, the OEM/ Vendor have to specify the service center from where they will support the location where the OEM/ Vendor does not have own/ franchisee [details to be furnished in Column No. 9]. Please mention in Column No. 3-

1. O- For Own Service Center 2. F- For Franchisee Center 3. No- For center where OEM/ Vendor don not have Own/Franchisee Center 4. Column 9 should be filled only when the response to column 3 is 'No'

Sl No Place Own or

Franchise (O/ F/ No)

Postal Address

Contact no’s

Service facilities available

Number of Service Engineers

Time required to report to the location

Service center name from where service being extended for the location where OEM/ Vendor do not have own/ franchisee located.

1. Bagalkot

2. Bangalore (Rural)

3. Bangalore (Urban)

4. Belgaum

5. Bellary

6. Bidar

7. Bijapur

8. Chamarajanagar

9. Chikkaballapur

10. Chikmagalur

11. Chitradurga

12. Dakshina

Karnataka State Beverages Corporation Limited

Tender Document No.SYS1-027 Page 20 of 32

Kannada

13. Davanagere

14. Dharwad

15. Gadag

16. Gulbarga

17. Hassan

18. Haveri

19. Kodagu

20. Kolar

21. Koppal

22. Mandya

23. Mysore

24. Raichur

25. Ramanagara

26. Shimoga

27. Tumkur

28. Udupi

29. Uttara Kannada

30. Yadgir

Signature of Bidder Name & Designation:

Company Seal

Karnataka State Beverages Corporation Limited

Tender Document No.SYS1-027 Page 21 of 32

Annexure-9

TRACK RECORD OF PAST INSTALLATIONS Name of the OEM/ Vendor ___________________________________________

Sl.No Name of the Client Dot Matrix Printers Contact person - Name - Tel. No. - Fax No. - Address

In FY 2010-11

In FY 2011-12

Make & Model

Qty

1.

2.

3.

4.

5.

Signature of Bidder Name & Designation:

Company Seal

Karnataka State Beverages Corporation Limited

Tender Document No.SYS1-027 Page 22 of 32

Annexure-10

Requirement of Printers to Depots (tentative).

Sl. No

Name & Address of Karnataka State Beverages Corporation

Limited Depot

Contact Nos. Email ID No of Printers to

supply

1 KSBCL Liquor Depot KSWC Godown No.5 New APMC Yard, Navanagar BAGALKOT - 587 101

Off:08354-225713 225718 Res: 272037 Mb: 9448290239

[email protected]

2

2 KSBCL Liquor depot C/o CWC Godown # 2A & B, Manjunathanagar Behind Widia Factory BAGALKUNTE, Nagasandra Post, Tumkur Road, BANGALORE -560 073

Off : 080-28393076 080-28393077 Mb : 9448990323

[email protected]

2

3 KSBCL Liquor Depot C/o.KSWC Godown APMC Yard, Kolar Road, BANGARPET - 563 114

Off:08153-251455 251405 Res:080-26555775 Mb: 9448290221

[email protected]

2

4 KSBCL Liquor Depot, Adjacent to Radaint Retreat, Near Country Club, CK Palya Road, Basavanapura, Bannerghatta Road, BANGALORE - 560083

Off : 28429265/66 Mb : 9448990305

[email protected]

2

5 KSBCL Liquor Depot C/o Central Warehouse Corporation Godown, APMC Market Yard, BELGAUM - 570 010

Off:0831-2479397 2479398 Res: 2471602 Mob: 9448290219

[email protected]

1

6 KSBCL Liquor Depot C/o KSWC Godown No.4 Bangalore Road BELLARY - 583 101

Off:08392-250674 250675 Res: 254621 Mb: 9448290218

[email protected] 2

7 KSBCL Liquor Depot C/o KSWC Godown No.1A, Mailoor, BIDAR - 585 403

Off:08482-235427 235417 Res: 293796 Mb: 9448290225

[email protected] 2

8 KSBCL Liquor Depot Unit No.1, Godown No.4 & 5, APMC Yard BIJAPUR - 586 101

Off:08352-255108 255110 Res: 309966 Mb: 9448290220

[email protected] 2

Karnataka State Beverages Corporation Limited

Tender Document No.SYS1-027 Page 23 of 32

9 KSBCL Liquor Depot ‘C/o Sridevi Textiles Pvt Ltd Survey N0. 38/1, and 40/3 Sathyamangala Road, Somavarpete Extn. CHAMARAJANAGAR-571313

Off:08226-223145 222416 Res: 0821-55557639448290284

[email protected]

2

10 KSBCL Liquor Depot C/o KSWC GODOWN, APMC YARD CHANNAPATNA-571501, RAMANAGAR Dist

Off: 080-7252879 7252969 Res: 080-23391385 Mb: 9448290290

[email protected]

2

11 KSBCL Liquor Depot Survey No. 70/5, Cheluvappa Industrial Estate,CHEEMASANDRA, Virgonagar Post, BANGALORE - 560 049

Off : Mb : 9448990321

[email protected]

2

12 KSBCL Liquor Depot C/o.KSWC Godown APMC Yard, Jyothinagar Post, CHICKMAGALUR - 577 102

Off:08262-21553 220834 Res: 220729 Mb: 9448290238

[email protected]

2

13 KSBCL Liquor Depot C/o KSWC Godown # 4 & 5, Oolawadi Road, Behind APMC Yard CHINTAMANI- 563 125 Chickballapur Dist.

Off: 08154- 252889 240144 Mb: 9448290286

[email protected]

2

14 KSBCL Liquor Depot C/o.KSWC Bldg, APMC Yard, NH4, By Pass Road, CHITRADURGA - 577 501

Off:08194-223745 223713 Res: 08192-232985 Mb: 9448290241

[email protected]

2

15 KSBCL Liquor Depot C/o Central Ware House Corporation, No.B1 & B2 Block, P.B.Road DAVANAGERE - 577 003

Off:08192-257147 257383 Res : 08182-251003 Mb: 9448290224

[email protected]

1

16 KSBCL Liquor Depot C/o KSWC GODOWN, Vijaya pura Road, DEVANAHALLI BANGALORE Dist Rural. - 562 110

Off: 27682312 08119 320302 Res: 23355132 Mb: 9448290288

[email protected]

2

Karnataka State Beverages Corporation Limited

Tender Document No.SYS1-027 Page 24 of 32

17 KSBCL Liquor Depot C/o.Central Warehousing Corporation No.2A, Sambhapur Road GADAG - 582 101

Off:08372-232011 221111 Res: 08372-245085 Mb: 9448290240

[email protected] 2

18 KSBCL Liquor Depot C/O KSWC, APMC YARD, GOKAK – 591 307

Off: 08332 -224293 224263 Mb: 9448290293

[email protected] 2

19 KSBCL Liquor Depot C/o Central Warehousing Corporation Godown-C, Humnabad Road, Nehru Gunj, GULBARGA - 585 104

Off:08472-267879 267980 Res: 08422-598529 Mb: 9448290226

[email protected]

2

20 KSBCL Liquor Depot Sy.No.54 and 55, Doddamanadigana halli, B.M. Road, HASSAN - 573 201

Off:08172-256295 256231 Res: 591909 Mb: 9448290227

[email protected] 2

21 KSBCL Liquor Depot C/o KSWC Godown, No.3 & 4, APMC Yard, Guttal Road HAVERI - 581 110

Off:08375-234579 234606 Res: 0836- 2350841 Mb: 9448290223

[email protected] 2

22 KSBCL- Liquor Depot Survey No. 120, C/o KSWC Godown HONGASANDRA Hosapalya Main Road, Kudlu Gate, Off Hosur Road, BANGALORE - 560 068

Mb : 9448994022 [email protected]

3

23 KSBCL Liquor Depot Sy.No 45/1, Honnavara Railway station Road, Post : Karki Village, HONNAVARA-581334, Uttar Kannada Dist.

Off : 08387 – 236666 Mb : 9448990315

[email protected]

2

24 KSBCL Liquor Depot KSWC Godown, Bellary bypass Road, MP Prakash Nagar, HOSPET

Off : 08394 -224314 224315 Mb: 9448290294

[email protected] 2

Karnataka State Beverages Corporation Limited

Tender Document No.SYS1-027 Page 25 of 32

25 KSBCL Liquor Depot C/o Central Warehousing Corporation Godown No.3 Old Hebballi Road, Srinagar Cross, HUBLI - 580 031

Off:0836-2370759 2370764 Res:0836-2223473 Mb: 9448290228

[email protected] 2

26 KSBCL Liquor Depot KSWC GODOWN, APMC YARD, HUNSUR – 571 105

Off: 08222 250498 250499 Mb: 9448290289

[email protected] 1

27 KSBCL Liquor Depot C/o KSWC Godown # 4, APMC yard, Girish Nagar JAMAKHANDI - 587 302

Off : 08353 224264 224265 Mb: 9448290287

[email protected]

2

28 KSBCL Liquor Depot LIDKAR PREMISES, (Near Narendra Talkies,) Kadugondanahalli, ARABIC College Post, BANGALORE - 560 045

Off: 25436370 Res: 23404024 Mb: 9448290291

[email protected] 2

29 KSBCL Liquor Depot Central Warehouse Corporation F&G Blocks, Jain Mahaveer Goshala Foundations, Katarki Road, KOPPAL - 583 231

Off:08539-221912 221983 Res: 08394-230972 Mb: 9448290242

[email protected] 2

30 KSBCL Liquor Depot C/O Kaveri Coconut Industries, Koni Cross Road, Koteshwara – 576 222, KUNDAPUR, Udupi - Dist

Off:08254 - 261376 261176 Mb: 9448290296

[email protected]

2

31 KSBCL Liquor Depot C/o. Kodagu Estate & Developers Pvt. Ltd. B.M.Road KUSHALNAGAR - 571 234

Off:08276-273426 271499 Res: 0821- 23333227 Mb: 9448290229

[email protected]

2

32 KSBCL Liquor Depot C/o KSWC Godown Honnappa Building, Induvalu Village, Mysore Mandya Road, MANDYA - 571 401

Off:08232-219586 219023 Res: 216349 Mb: 9448290230

[email protected]

1

33 KSBCL Liquor Depot C/o. Canara Work Shops Ltd., Godown No.3, V.S.Kudva Road, Maroli, MANGALORE -575 005

Off:0824-2221988 2222866 Res : 2482974 Mb: 9448290231

[email protected]

2

Karnataka State Beverages Corporation Limited

Tender Document No.SYS1-027 Page 26 of 32

34 KSBCL Liquor Depot TAPCMS godown, Site No 140, Maragoudanahalli Extn, Mysore-BANNIMANTAP 'A' Layout, Mandi Mohalla, MYSORE - 570 015

Off:0821-2492645 2492646 Mb: 9448990347

[email protected]

2

35 KSBCL Liquor Depot KSWC Godown, Unit - III, Mahalaxmi Layout, HPC Road, HEBBAL Industrial Area MYSORE - 570 016

Off:0821-2410264 2410664 Mb: 9448290232

[email protected]

2

36 KSBCL Liquor Depot Plot No.6-D, Phase-I PEENYA Industrial Area, Ingersoll Rand Road, BANGALORE - 560 058

Off:080-28392433 28392477 Res: 23140608 Mb: 94482 90211

[email protected] 2

37 KSBCL Liquor Depot C/o.Mysore Vegetable Oil Products Ltd., # 17, Platform Road, BANGALORE - 560020

Off:080-23468278 23468940 Res: 23465636 Mb: 9448290209

[email protected]

3

38 KSBCL Liquor Depot TAPCMS Compound, Near Campo Chocolate Factory, Post Darbe, PUTTUR – 574 202

Off : 08251- 231710 Mb: 9448290295

[email protected] 2

39 KSBCL Liquor Depot C/o.KSWC Godown No.15, APMC Yard, Rajendra Gunj RAICHUR - 584 102

Off:08532-236241 236246 Res: 08532-598231 Mb: 9448290233

[email protected] 2

40 KSBCL- Liquor Depot C/o KSWC Godown premises, A.P.M.C yard,Bellur Road, SAGAR-577401, SHIMOGA (DIST)

Off - 08183-221683 Res: 0818-272910 Mb : 9448994001

[email protected] 2

41 KSBCL Liquor Depot SAKALAVARA-I, # 94, SLV Industrial Estate, SAKALAVARA Village, Bannerghatta Road, BANGALORE - 560 083

Off:080-27806001 27806002 Res : 23328269 Mb: 9448290208

[email protected]

2

Karnataka State Beverages Corporation Limited

Tender Document No.SYS1-027 Page 27 of 32

42 KSBCL Liquor Depot # 94, SLV Industrial Estate, SAKKALVARA - II Sakkalvara Village Bannerghatta Road, BANGALORE - 560 083

Off : 080-27806003 080-27806004 Mb : 9448990322

[email protected]

2

43 KSBCL Liquor Depot C/o.KSWC Godown APMC Yard, Sagar Road SHIMOGA - 577 201

Off:08182-250441 250251 Res: 277388 Mb: 9448290244

[email protected]

2

44 KSBCL Liquor Depot Near KSRTC Bus stand Bangalore Road SHIDLAGHATTA -562 105 Chickballapur Dist

08158 – 255576 Mb: 9448990320

[email protected]

1

45 KSBCL Liquor Depot C/o KSWC GODOWN, # K2, Kustagi Road, SINDHANUR - 584128

Off: 08535 - 261376 08535 - 220104 Mb: 9448290297

[email protected]

2

46 KSBCL Liquor Depot KSWC Godown N.H.4, Madhugiri Road, Near, R.V. Talkies, Opp. K.S.R.T.C, Depot, SIRA – 572 137, Tumkur Dist.

Off: 08135 - 274199 277717 Mb: 9448290298

[email protected] 2

47 KSBCL Liquor Depot C/o KSWC Godown 1 & 2, APMC Yard, SIRSI - 581 402

Off:08384-236264 236276 Res : 08182-255051 Mb: 9448290236

[email protected] 2

48 KSBCL Liquor Depot C/o of KSWC Godown, Sira Gate, Sira Road Next to DC Bunglow, TUMKUR - 572 106

Off:0816-2212738 2211790 Res: 080-23404024 Mb: 9448290235

[email protected] 1

49 KSBCL Liquor Depot Plot No.16, C/o.Bakeson Biscuits Company, Shivalli Industrial Area MANIPAL - 576 104

Off:0820-2572052 2570395 Res: 2570696 Mb: 9448290237

[email protected] 2

50 KSBCL Liquor Depot Kamadhenu Towers Site No. 54, at Betoli Village Meenpet Road VIRAJPET -571 218, Madikeri Dist

08274 -260097 08274- 260053 Mb : 9448990324

[email protected]

1

Karnataka State Beverages Corporation Limited

Tender Document No.SYS1-027 Page 28 of 32

51 KSBCL Liquor Depot C/o Mysore Tobacco Company compound, Central Warehouse Godown, 1,2 & 3, Kodugodi White field, BANGALORE - 560 066

Off: 28457552 28457101 Res: 25444294 Mb: 9448290283

[email protected]

2

52 KSBCL Liquor Depot IML Depot, Mudnal Godown, Behind: M/s. Mudnal Bheemreddy Petrol Bunk, Shastri circle, YADAGIR – 585202.

Off: 08473 -250966 250968 Mb: 9448290292

[email protected] 2

53 KSBCL Liquor Depot PB No.5531, Sandal City, Yeshwanthpur, Bangalore-Pune Highway BANGALORE – 560 055

Off:080-23376292 Mb:94482 90246

[email protected]

2

54 KSBCL- Liquor Depot - 2 Plot No.211, C&D. Industrial Growth Center, H. N. Pur Road, Hassan-573201.

Mb : 9448290271 08172-243566 08172-243255

[email protected]

2

55 KSBCL- Liquor Depot Opp. to APMC Yard, Vaderahall, Dasanapura Hobli, BANGALORE.

Mb : 9448290247

[email protected]

2

56 KSBCL HO,

78, Seethalakshmi Towers, Mission Road, Bangalore-560 027

3

108

Signature of Bidder

Name & Designation:

Company Seal

Karnataka State Beverages Corporation Limited

Tender Document No.SYS1-027 Page 29 of 32

Annexure-11

PERFORMANCE BANK GUARANTEE To Karnataka State Beverages Corporation Limited, No.78, Seethalakshmi Tower Mission Road, Bangalore-560 027. WHEREAS..........................................(Company Name) registered under the Indian Companies Act 1956 and having its Registered Office at .................................................................. India (hereinafter referred to as “the VENDOR”) proposes to tender and offer in response to tender Ref. No. SYS1-027 (hereinafter called the “TENDER”) AND WHEREAS, in terms of the conditions as stipulated in the TENDER, the VENDOR is required to furnish a Bank Guarantee in lieu of the performance guarantee, issued by a scheduled commercial bank in India in your favour in accordance with the Tender Document (which guarantee is hereinafter called as “BANK GUARANTEE”) AND WHEREAS the VENDOR has approached us, .................................................... for providing the BANK GUARANTEE. AND WHEREAS at the request of the VENDOR and in consideration of the proposed TENDER to you, WE, ..................................................................having ..........................................................Office at..........................................................., India have agreed to issue the BANK GUARANTEE. THEREFORE, WE, ......................................................., through our local office at ................... India furnish you the Bank GUARANTEE in manner hereinafter contained and agree with you as follows: 1. We....................................., undertake to pay the amounts due and payable under

this Guarantee without any demur, merely on demand from you and undertake to indemnify you and keep you indemnified from time to time to the extent of Rs........................(Rupees..............................only) an amount equivalent to the performance guarantee against any loss or damage caused to or suffered by or that may be caused to or suffered by you on account of any breach or breaches on the part of the VENDOR of any of the terms and conditions contained in the Tender and in the event of the VENDOR commits default or defaults in carrying out

Karnataka State Beverages Corporation Limited

Tender Document No.SYS1-027 Page 30 of 32

any of the work or discharging any obligation in relation thereto under the TENDER or otherwise in the observance and performance of any of the terms and conditions relating thereto in accordance with the true intent and meaning thereof, we shall forthwith on demand pay to you such sum or sums not exceeding the sum of Rs......................(Rupees......................................... only) as may be claimed by you on account of breach on the part of the VENDOR of their obligations in terms of the TENDER.

2. Notwithstanding anything to the contrary contained herein or elsewhere, we agree

that your decision as to whether the VENDOR has committed any such default or defaults and the amount or amounts to which you are entitled by reasons thereof will be binding on us and we shall not be entitled to ask you to establish your claim or claims under Bank Guarantee but will pay the same forthwith on your demand without any protest or demur.

3. This Bank Guarantee shall continue and hold good until it is released by you on

the application by the VENDOR after expiry of the relative guarantee period of the Tender and after the VENDOR had discharged all his obligations under the Tender and produced a certificate of due completion of work under the said Tender and submitted a “ No Demand Certificate “ provided always that the guarantee shall in no event remain in force after the day of ...........................without prejudice to your claim or claims arisen and demanded from or otherwise notified to us in writing before the expiry of the said date which will be enforceable against us notwithstanding that the same is or are enforced after the said date.

4. Should it be necessary to extend Bank Guarantee on account of any reason

whatsoever, we undertake to extend the period of Bank Guarantee on your request under intimation to the VENDOR till such time as may be required by you. Your decision in this respect shall be final and binding on us.

5. You will have the fullest liberty without affecting Bank Guarantee from time to

time to vary any of the terms and conditions of the Tender or extend the time of performance of the Tender or to postpone any time or from time to time any of your rights or powers against the VENDOR and either to enforce or forbear to enforce any of the terms and conditions of the said Tender and we shall not be released from our liability under Bank Guarantee by exercise of your liberty with reference to matters aforesaid or by reason of any time being given to the VENDOR or any other forbearance, act or omission on your part of or any indulgence by you to the VENDOR or by any variation or modification of the Tender or any other act,

Karnataka State Beverages Corporation Limited

Tender Document No.SYS1-027 Page 31 of 32

matter or things whatsoever which under law relating to sureties, would but for the provisions hereof have the effect of so releasing us from our liability hereunder provided always that nothing herein contained will enlarge our liability hereunder beyond the limit of Rs..................( Rupees.........................only ) as aforesaid or extend the period of the guarantee beyond the said day of ...................... unless expressly agreed to by us in writing.

6. The Bank Guarantee shall not in any way be affected by your taking or giving up any

securities from the VENDOR or any other person, firm or company on its behalf or by the winding up, dissolution, insolvency or death as the case may be of the VENDOR.

7. In order to give full effect to the guarantee herein contained, you shall be entitled

to act as if we were your principal debtors in respect of all your claims against the VENDOR hereby guaranteed by us as aforesaid and we hereby expressly waive all our rights of surety ship and other rights, if any, which are in any way inconsistent with any of the provisions of Bank Guarantee.

8. Subject to the maximum limit of our liability as aforesaid, Bank Guarantee will

cover all your claim or claims against the VENDOR from time to time arising out of or in relation to the said Tender and in respect of which your claim in writing is lodged on us before expiry of Bank Guarantee.

9. Any notice by way of demand or otherwise hereunder may be sent by special

courier, telex, fax or registered post to our local address as aforesaid and if sent accordingly it shall be deemed to have been given when the same has been posted.

10. The Bank Guarantee and the powers and provisions herein contained are in

addition to and not by way of limitation of or substitution for any other guarantee or guarantees here before given to you by us (whether jointly with others or alone) and now existing uncancelled and that Bank Guarantee is not intended to and shall not revoke or limit such guarantee or guarantees.

11. The Bank Guarantee shall not be affected by any change in the constitution of the

VENDOR or us nor shall it be affected by any change in your constitution or by any amalgamation or absorption thereof or therewith but will ensure to the benefit of and be available to and be enforceable by the absorbing or amalgamated company or concern.

Karnataka State Beverages Corporation Limited

Tender Document No.SYS1-027 Page 32 of 32

12. The Bank Guarantee shall come into force from the date of its execution and shall not be revoked by us any time during its currency without your previous consent in writing.

13. We further agree and undertake to pay you the amount demanded by you in

writing irrespective of any dispute or controversy between you and the VENDOR. 14. Notwithstanding anything contained herein above;

A. our liability under this Guarantee shall not exceed Rs............................. (Rupees......................................only) ;

B. this Bank Guarantee shall be valid upto and including the date ............ ; and C. we are liable to pay the guaranteed amount or any part thereof under this

Bank Guarantee only and only if you serve upon us a written claim or demand on or before the expiry of this guarantee.

15. We have the power to issue this Bank Guarantee in your favour under the

Memorandum and Articles of Association of our Corporation and the undersigned has full power to execute this Bank Guarantee under the Power of Attorney issued by the Corporation.

For and on behalf of

Branch Manager

Bank Seal Signature of Bidder

Name & Designation:

Company Seal