Asia-Pacific -Hotels & Motels MarketLine Industry Profile Hotels & Motels in Asia-Pacific

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Transcript of Asia-Pacific -Hotels & Motels MarketLine Industry Profile Hotels & Motels in Asia-Pacific

Asia-Pacific - Hotels & Motels 0200 - 0520 - 2013

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MarketLine Industry Profile

Hotels & Motels in Asia-Pacific April 2014

Reference Code: 0200-0520

Publication Date: April 2014

WWW.MARKETLINE.COM

MARKETLINE. THIS PROFILE IS A LICENSED PRODUCT AND IS NOT TO BE PHOTOCOPIED

Asia-Pacific - Hotels & Motels 0200 - 0520 - 2013

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EXECUTIVE SUMMARY

Market value The Asia-Pacific hotels & motels industry grew by 6.4% in 2013 to reach a value of $151.7 billion.

Market value forecast In 2018, the Asia-Pacific hotels & motels industry is forecast to have a value of $232.4 billion, an increase of 53.2% since

2013.

Market volume The Asia-Pacific hotels & motels industry shrank by 1.7% in 2013 to reach a volume of 113.3 units.

Market volume forecast In 2018, the Asia-Pacific hotels & motels industry is forecast to have a volume of 107.3 units, a decrease of 5.3% since

2013.

Category segmentation Leisure is the largest segment of the hotels & motels industry in Asia-Pacific, accounting for 73.1% of the industry's total

value.

Geography segmentation China accounts for 46.2% of the Asia-Pacific hotels & motels industry value.

Market rivalry The hotels and motels industry is dominated by large international players, who compete intensely for a share of the

market amongst themselves and with numerous smaller independent players.

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TABLE OF CONTENTS

Executive Summary ....................................................................................................................................................... 2

Market value ............................................................................................................................................................... 2

Market value forecast ................................................................................................................................................. 2

Market volume ............................................................................................................................................................ 2

Market volume forecast .............................................................................................................................................. 2

Category segmentation .............................................................................................................................................. 2

Geography segmentation ........................................................................................................................................... 2

Market rivalry .............................................................................................................................................................. 2

Market Overview ............................................................................................................................................................ 7

Market definition ......................................................................................................................................................... 7

Market analysis .......................................................................................................................................................... 7

Market Data ................................................................................................................................................................... 8

Market value ............................................................................................................................................................... 8

Market volume ............................................................................................................................................................ 9

Market Segmentation ................................................................................................................................................... 10

Category segmentation ............................................................................................................................................ 10

Geography segmentation ......................................................................................................................................... 11

Market Outlook ............................................................................................................................................................. 12

Market value forecast ............................................................................................................................................... 12

Market volume forecast ............................................................................................................................................ 13

Five Forces Analysis .................................................................................................................................................... 14

Summary .................................................................................................................................................................. 14

Buyer power ............................................................................................................................................................. 15

Supplier power ......................................................................................................................................................... 16

New entrants ............................................................................................................................................................ 17

Threat of substitutes ................................................................................................................................................. 19

Degree of rivalry ....................................................................................................................................................... 20

Leading Companies ..................................................................................................................................................... 21

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Accor SA .................................................................................................................................................................. 21

Starwood Hotels & Resorts Worldwide, Inc. ............................................................................................................. 24

Wyndham Worldwide Corporation ............................................................................................................................ 27

Home Inns & Hotels Management Inc. ..................................................................................................................... 30

Appendix ...................................................................................................................................................................... 33

Methodology ............................................................................................................................................................. 33

Industry associations ................................................................................................................................................ 34

Related MarketLine research ................................................................................................................................... 34

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LIST OF TABLES

Table 1: Asia-Pacific hotels & motels industry value: $ billion, 2009–13 ........................................................................ 8

Table 2: Asia–Pacific hotels & motels industry volume: units, 2009–13 ......................................................................... 9

Table 3: Asia–Pacific hotels & motels industry category segmentation: $ billion, 2013 ................................................ 10

Table 4: Asia–Pacific hotels & motels industry geography segmentation: $ billion, 2013 ............................................ 11

Table 5: Asia-Pacific hotels & motels industry value forecast: $ billion, 2013–18 ........................................................ 12

Table 6: Asia–Pacific hotels & motels industry volume forecast: units, 2013–18 ......................................................... 13

Table 7: Accor SA: key facts ........................................................................................................................................ 21

Table 8: Accor SA: key financials ($) ........................................................................................................................... 21

Table 9: Accor SA: key financials (€) ........................................................................................................................... 22

Table 10: Accor SA: key financial ratios ....................................................................................................................... 22

Table 11: Starwood Hotels & Resorts Worldwide, Inc.: key facts ................................................................................. 24

Table 12: Starwood Hotels & Resorts Worldwide, Inc.: key financials ($) .................................................................... 25

Table 13: Starwood Hotels & Resorts Worldwide, Inc.: key financial ratios ................................................................. 25

Table 14: Wyndham Worldwide Corporation: key facts ................................................................................................ 27

Table 15: Wyndham Worldwide Corporation: key financials ($) ................................................................................... 28

Table 16: Wyndham Worldwide Corporation: key financial ratios ................................................................................ 28

Table 17: Home Inns & Hotels Management Inc.: key facts ......................................................................................... 30

Table 18: Home Inns & Hotels Management Inc.: key financials ($) ............................................................................ 30

Table 19: Home Inns & Hotels Management Inc.: key financials (CNY) ...................................................................... 31

Table 20: Home Inns & Hotels Management Inc.: key financial ratios ......................................................................... 31

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LIST OF FIGURES

Figure 1: Asia-Pacific hotels & motels industry value: $ billion, 2009–13 ....................................................................... 8

Figure 2: Asia–Pacific hotels & motels industry volume: units, 2009–13 ........................................................................ 9

Figure 3: Asia–Pacific hotels & motels industry category segmentation: % share, by value, 2013 .............................. 10

Figure 4: Asia–Pacific hotels & motels industry geography segmentation: % share, by value, 2013 ........................... 11

Figure 5: Asia-Pacific hotels & motels industry value forecast: $ billion, 2013–18 ....................................................... 12

Figure 6: Asia–Pacific hotels & motels industry volume forecast: units, 2013–18 ........................................................ 13

Figure 7: Forces driving competition in the hotels & motels industry in Asia-Pacific, 2013 .......................................... 14

Figure 8: Drivers of buyer power in the hotels & motels industry in Asia-Pacific, 2013 ................................................ 15

Figure 9: Drivers of supplier power in the hotels & motels industry in Asia-Pacific, 2013 ............................................ 16

Figure 10: Factors influencing the likelihood of new entrants in the hotels & motels industry in Asia-Pacific, 2013 ..... 17

Figure 11: Factors influencing the threat of substitutes in the hotels & motels industry in Asia-Pacific, 2013 .............. 19

Figure 12: Drivers of degree of rivalry in the hotels & motels industry in Asia-Pacific, 2013 ........................................ 20

Figure 13: Accor SA: revenues & profitability ............................................................................................................... 22

Figure 14: Accor SA: assets & liabilities ....................................................................................................................... 23

Figure 15: Starwood Hotels & Resorts Worldwide, Inc.: revenues & profitability ......................................................... 25

Figure 16: Starwood Hotels & Resorts Worldwide, Inc.: assets & liabilities ................................................................. 26

Figure 17: Wyndham Worldwide Corporation: revenues & profitability ........................................................................ 28

Figure 18: Wyndham Worldwide Corporation: assets & liabilities ................................................................................ 29

Figure 19: Home Inns & Hotels Management Inc.: revenues & profitability ................................................................. 31

Figure 20: Home Inns & Hotels Management Inc.: assets & liabilities ......................................................................... 32

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MARKET OVERVIEW

Market definition The hotels & motels industry value consists of all revenues generated by hotels, motels and other accommodation

providers, through the provision of accommodation and food service. The value does not include any revenues

generated through other interests, such as casinos, shops and telecommunication services. The industry is segmented

according to the origin of the revenues (leisure consumers and business consumers). Market volumes are classed as the

number of hotels in a country or region.

Any currency conversions included within this report have been calculated using constant 2013 annual average

exchange rates.

For the purposes of this report, Asia-Pacific comprises Australia, China, India, Indonesia, Japan, New Zealand,

Singapore, South Korea, Taiwan, and Thailand.

Market analysis The Asia-Pacific hotels & motels industry has been slowly decelerating in recent years. The industry is expected to

accelerate and maintain strong and stable growth through to the end of the forecast period in 2018.

Given the devastating earthquake, tsunami and nuclear emergency of 2011, the hotels & motels industry has been

surprisingly resilient in Japan, in a climate where many cancellations would have been made and visitors may have been

deterred by the effects of the crisis.

The Asia-Pacific hotels & motels industry had total revenues of $151.7bn in 2013, representing a compound annual

growth rate (CAGR) of 7.9% between 2009 and 2013. In comparison, the Japanese industry declined with a compound

annual rate of change (CARC) of -0.8%, and the Chinese industry increased with a CAGR of 14.9%, over the same

period, to reach respective values of $41.2bn and $70.1bn in 2013.

As Singapore is a global business hub and has a greater percentage of business guests than most countries, it has

suffered a decline in foreign visitors in the wake of global economic turmoil.

The number of hotels declined with a CARC of -0.8% between 2009-2013, to reach a total of 113.3 thousand hotels in

2013. The industry's volume is expected to fall to 107.3 thousand hotels by the end of 2018, representing a CARC of -

1.1% for the 2013-2018 period.

The leisure segment was the industry's most lucrative in 2013, with total revenues of $110.9bn, equivalent to 73.1% of

the industry's overall value. The business segment contributed revenues of $40.8bn in 2013, equating to 26.9% of the

industry's aggregate value.

The performance of the industry is forecast to accelerate, with an anticipated CAGR of 8.9% for the five-year period 2013

- 2018, which is expected to drive the industry to a value of $232.4bn by the end of 2018. Comparatively, the Japanese

and Chinese industries will grow with CAGRs of 3% and 12.3% respectively, over the same period, to reach respective

values of $47.8bn and $124.9bn in 2018.

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MARKET DATA

Market value The Asia-Pacific hotels & motels industry grew by 6.4% in 2013 to reach a value of $151.7 billion.

The compound annual growth rate of the industry in the period 2009–13 was 7.9%.

Table 1: Asia-Pacific hotels & motels industry value: $ billion, 2009–13

Year $ billion € billion % Growth

2009 111.9 84.2

2010 124.9 94.1 11.7

2011 134.1 101.0 7.4%

2012 142.6 107.3 6.3%

2013 151.7 114.2 6.4%

CAGR: 2009–13 7.9%

SOURCE: MARKETLINE M A R K E T L I N E

Figure 1: Asia-Pacific hotels & motels industry value: $ billion, 2009–13

SOURCE: MARKETLINE M A R K E T L I N E

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Market volume The Asia-Pacific hotels & motels industry shrank by 1.7% in 2013 to reach a volume of 113.3 units.

The compound annual rate of change of the industry in the period 2009–13 was -0.8%.

Table 2: Asia–Pacific hotels & motels industry volume: units, 2009–13

Year units % Growth

2009 117.0

2010 116.2 (0.7%)

2011 114.5 (1.5%)

2012 115.2 0.6%

2013 113.3 (1.7%)

CAGR: 2009–13 (0.8%)

SOURCE: MARKETLINE M A R K E T L I N E

Figure 2: Asia–Pacific hotels & motels industry volume: units, 2009–13

SOURCE: MARKETLINE M A R K E T L I N E

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MARKET SEGMENTATION

Category segmentation Leisure is the largest segment of the hotels & motels industry in Asia-Pacific, accounting for 73.1% of the industry's total

value.

The Business segment accounts for the remaining 26.9% of the industry.

Table 3: Asia–Pacific hotels & motels industry category segmentation: $ billion, 2013

Category 2013 %

Leisure 110.9 73.1%

Business 40.8 26.9%

Total 151.7 100%

SOURCE: MARKETLINE M A R K E T L I N E

Figure 3: Asia–Pacific hotels & motels industry category segmentation: % share, by value, 2013

SOURCE: MARKETLINE M A R K E T L I N E

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Geography segmentation China accounts for 46.2% of the Asia-Pacific hotels & motels industry value.

Japan accounts for a further 27.1% of the Asia-Pacific industry.

Table 4: Asia–Pacific hotels & motels industry geography segmentation: $ billion, 2013

Geography 2013 %

China 70.1 46.2

Japan 41.2 27.1

South Korea 9.0 6.0

India 4.2 2.8

Rest of Asia-Pacific 27.2 17.9

Total 151.7 100%

SOURCE: MARKETLINE M A R K E T L I N E

Figure 4: Asia–Pacific hotels & motels industry geography segmentation: % share, by value, 2013

SOURCE: MARKETLINE M A R K E T L I N E

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MARKET OUTLOOK

Market value forecast In 2018, the Asia-Pacific hotels & motels industry is forecast to have a value of $232.4 billion, an increase of 53.2% since

2013.

The compound annual growth rate of the industry in the period 2013–18 is predicted to be 8.9%.

Table 5: Asia-Pacific hotels & motels industry value forecast: $ billion, 2013–18

Year $ billion € billion % Growth

2013 151.7 114.2 6.4%

2014 165.4 124.5 9.0%

2015 180.3 135.8 9.1%

2016 196.4 147.9 8.9%

2017 213.6 160.8 8.8%

2018 232.4 175.0 8.8%

CAGR: 2013–18 8.9%

SOURCE: MARKETLINE M A R K E T L I N E

Figure 5: Asia-Pacific hotels & motels industry value forecast: $ billion, 2013–18

SOURCE: MARKETLINE M A R K E T L I N E

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Market volume forecast In 2018, the Asia-Pacific hotels & motels industry is forecast to have a volume of 107.3 units, a decrease of 5.3% since

2013.

The compound annual rate of change of the industry in the period 2013–18 is predicted to be -1.1%.

Table 6: Asia–Pacific hotels & motels industry volume forecast: units, 2013–18

Year units % Growth

2013 113.3 (1.7%)

2014 111.9 (1.2%)

2015 110.5 (1.3%)

2016 109.2 (1.1%)

2017 108.2 (1.0%)

2018 107.3 (0.8%)

CAGR: 2013–18 (1.1%)

SOURCE: MARKETLINE M A R K E T L I N E

Figure 6: Asia–Pacific hotels & motels industry volume forecast: units, 2013–18

SOURCE: MARKETLINE M A R K E T L I N E

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FIVE FORCES ANALYSIS

The hotels & motels market will be analyzed taking hotel and motel operators as players. The key buyers will be taken as

consumers, and property owners, interior designers, and information and computer technology manufacturers as the key

suppliers.

Summary

Figure 7: Forces driving competition in the hotels & motels industry in Asia-Pacific, 2013

SOURCE: MARKETLINE M A R K E T L I N E

The hotels and motels industry is dominated by large international players, who compete intensely for a share of the

market amongst themselves and with numerous smaller independent players.

Within the hotels and motels industry, where switching costs are negligible and competing on price alone is no longer a

key to success, brand recognition and innovation helps to attract first-time customers as well as repeat business. Buyers

include corporate and leisure customers.

Suppliers include providers of various goods and services, as well as a qualified workforce. Due to a high reliance on

sophisticated technology systems and the growing importance of mobile communication channels, some suppliers may

exert strong supplier power.

A new substitute in the form of private rentals, widely available through online services such as Airbnb and FlipKey, is a

potential threat to the industry.

Globalization is an important key driver within the industry, with emerging and developing markets offering significant

opportunities; however, such expansion also involves employing various business strategies to account for cultural and

regulatory differences, resulting in extra costs.

Political disturbances have hit some of these emerging markets, such as Tunisia and Egypt, which had previously

provided strong areas for growth. These events may have upset consumer confidence. How quickly these industries

recover remains to be seen, but the currently volatile nature of the tourism industry as a whole, will directly affect the

hotel and motels industry until confidence in the global economy is restored.

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Buyer power

Figure 8: Drivers of buyer power in the hotels & motels industry in Asia-Pacific, 2013

SOURCE: MARKETLINE M A R K E T L I N E

Within the hotels & motels industry, which is both mature and very competitive, brand recognition is important to attract

consumers. A strong brand image helps to attract first-time customers as well as repeat business, as switching costs are

negligible in this industry. Differentiation between brands becomes important, as one particular brand becomes

synonymous with quality, price or a specific target age group for example. Major players therefore have a wide portfolio

of brands ranging from budget to luxury hotels.

Buyers are generally price sensitive, except in the premium market. Innovation is also vitally important in attracting

customers, as competing on price alone can be difficult, particularly when price is closely linked to a buyer’s perception

of quality. In the premium segment, companies can attract customers with better security and more facilities, such as

spas, gyms and integrating hotels into golf complexes. Larger companies have implemented loyalty schemes, by offering

a points system or air miles to regular customers, which reduces buyer power.

As customers are numerous and mostly small in size, their buyer power is reduced, since the impact of losing one

customer is not a significant threat to business. However, as many of the countries with a heavy reliance on the tourism

industry have discovered, the reduction in the number of holiday makers and overall traveler numbers means that buyer

power has increased, as consumers have more options available, often at a lower price point. Furthermore, the wide

visibility of online reviews and the ability to cancel easily online gives buyers greater power. Corporate buyers are greater

in size and therefore have more power through their financial muscle.

Over two thirds of buyers can be classed as leisure customers. This means that for the majority of buyers, hotels and

motels are a dispensable service that they do not necessarily need, particularly during economic downturns, thereby

increasing buyer power.

As buyers are the final consumers, forwards integration of players is not an issue. The backwards integration of buyers

however, is a potential factor given the increasing popularity of online services such as Airbnb and FlipKey, which allow

the general public to rent their own homes or spare rooms.

Overall, buyer power is moderate.

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Supplier power

Figure 9: Drivers of supplier power in the hotels & motels industry in Asia-Pacific, 2013

SOURCE: MARKETLINE M A R K E T L I N E

Suppliers in this industry are defined as property owners, developers and real estate companies, interior design and

furnishing companies, architects, management and training service providers, marketing companies, industry

consultants, and information and computer technology (ICT) manufacturers.

Real estate companies are often much smaller companies than hotel and motel operators and rather than being

globalized, they are usually local to the property they develop, which reduces their financial muscle and ability to

negotiate favorable contracts. Hotels can also integrate backwards and operate their own real estate business.

Nevertheless, switching properties is costly and suppliers can differentiate themselves in terms of construction quality.

The quality and availability of supplier services and equipment is essential to the hotel and motel industry. Hotel

operators are reliant upon sophisticated technology and systems, including technology utilized for property management,

procurement and reservation systems. Applications, databases and networks must integrate easily with each other and

third-party systems to facilitate collaborations with partners. The growing importance of the mobile channel is clear. The

technology platforms used by hospitality companies must support and enable all user interactions to integrate in the

future, from phones to fax machines to personal computers to mobiles. This strengthens supplier power. Additionally,

those supplying technology are not wholly reliant on the hotel industry due to the wide applicability of technology

systems.

The industry is also labor intensive. Staff costs are significant as success in the hotel industry is strongly influenced by

the quality of the service provided, which strengthens supplier power. However, advances in check-in and booking

technologies have resulted in the requirement for fewer staff overall.

Suppliers are not likely to forwards integrate on a large scale due to the lack of synergies between their core businesses

and the hotel & motel industry.

Supplier power is assessed as moderate overall.

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New entrants

Figure 10: Factors influencing the likelihood of new entrants in the hotels & motels industry in Asia-Pacific, 2013

SOURCE: MARKETLINE M A R K E T L I N E

The hotels & motels industry is strongly influenced by travel and tourism trends. The situation within the industry has

changed significantly in recent years. The business used to be strong and the biggest challenge was finding space to

book. In recent times, many hotel and motel operators are faced with the challenge of finding customers. The recent

global economic downturn had an adverse effect on the industry’s performance and most hoteliers are searching for

demand generators and are relying on direct sales to impact revenues and fill the significant void left by the ailing

economy. This may act as a deterrent for newcomers; however, the growth forecast is positive, which may boost the risk

of new entrants.

It is possible to enter the industry in a relatively low-key way by opening a small, independent hotel or motel as a sole

proprietor, with suppliers being easily accessible. However, the industry is capital intensive, and for a large-scale

entrance, upfront investment in buildings, décor and furnishings, ICT infrastructure and staff is expensive. In a highly

competitive business, conducting operations using all the latest technology, as well as constantly developing the tools

and skills required, is essential (e.g. allowing travelers to check in to hotel rooms remotely). More demanding customers

also want to engage with a hotel across all touch points (i.e. text, email, and social media) where appropriate. Intellectual

property around technology is therefore becoming more important in the industry. Furthermore, major players are able to

exploit the power of their brands in order to create alliances with airlines and travel agents. The franchise model of many

large chains also restricts the number of independent competitors and gives franchisees a fixed cost advantage.

As tourism is not a vital consumer good, it will tend to be cyclical and travelers are increasingly expecting bargain rates

while refusing to tolerate lapses in quality and service. To sustain revenue growth in the premium market, operating a

chain of hotels is often an important strategy as it reduces dependence on tourism in any particular location. However, in

order to open an international chain of hotels, regulations in terms of real estate and buying abroad need to be taken into

consideration and can therefore be restrictive in some countries. The purchase, leasing, and management of property

may involve legal and financial complexities, necessitating spending on professional services.

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Globalization is an important key driver within the industry, with emerging markets, i.e. Russia, India and China, offering

significant opportunities, but it also involves employing various business strategies and extra costs. For example,

customers from China will search for, plan and book a hotel in a different way to customers from Russia. The notion of

brand integrity is crucial: hotels will need to supply consistent service in a global environment, while adapting to support

customers with new cultural backgrounds and sensitivities in local markets. Some companies have been able to develop

a certain business model to avoid many of these extra costs; however, a completely new entrant might not have

sufficient scale economies to attempt this. Some companies, such as Marriott, have developed business models

involving third parties dealing with its property, which has allowed it to bring costs down.

Difficulties in obtaining ISO accreditation and complying with national regulations in areas such as food safety and

information security can also be barriers for new entrants.

Overall, the likelihood of new entrants is moderate.

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Threat of substitutes

Figure 11: Factors influencing the threat of substitutes in the hotels & motels industry in Asia-Pacific, 2013

SOURCE: MARKETLINE M A R K E T L I N E

Substitutes to hotels and motels include alternative forms of leisure accommodation, such as camping facilities or

recreational vehicles, or informal accommodation with friends and family. Switching costs range from negligible to high

(e.g. the purchase price of a recreational vehicle).

While all these substitutes offer the same basic function of a place to stay, up-market hotels and motels often provide

added benefits, such as spas and restaurants. Additionally, whilst some of these substitutes offer reduced costs to hotels

and can undercut the hotels and motels industry, this switch is often out of necessity rather than choice, so when

consumers are in a more generally affluent position, the threat from substitutes is likely to decline.

A more recent substitute that is becoming increasingly threatening is the ability to stay with local people in their own

homes or apartments, either by renting a room or the entire property for privacy. Online services in this area include

Airbnb, FlipKey and the more informal Couchsurfing. The International Hotel & Restaurant Association describes these

services as partially ‘unfair’ competition and a hot topic to be monitored.

The threat of substitutes is assessed as moderate.

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Degree of rivalry

Figure 12: Drivers of degree of rivalry in the hotels & motels industry in Asia-Pacific, 2013

SOURCE: MARKETLINE M A R K E T L I N E

The industry includes several large hotel operators, such as Accor and Wyndham Worldwide, with most of the leading

players are operating several different branded chains. However, there are also a large number of independent players

present in the industry. Larger number of players means increased competition.

Many larger operators have diversified to some extent and own additional businesses, such as casinos, restaurants and

shops. To attract and sustain more business, operators try to offer more complex packages and value-added services,

such as free breakfast and parking or a free third night. Recently, a rising popularity of lifestyle hotels amongst major

chains has been observed. Such hotels cater to the conscientious traveler's demands for eco-friendly practices, social

responsibility, and affordable style.

The largest hotel and motel operators are fairly well insulated from unpredictable market conditions by geographical

diversification. However, others are based largely or exclusively in one country.

Exit barriers in the industry are fairly high because most of the major tangible assets are highly specific to their industry,

and thus harder to divest. This is a likely motivator for many of the global leaders to pursue expansion through

franchising and hotel management services, as well as through the acquisition of properties. Many big chains have

adopted an asset-light business model in order to fuel expansion; selling off assets has allowed large competitors to

raise capital and invest in expanded operations, which again intensifies the competitive nature of the industry.

Overall, rivalry in the industry is moderate.

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LEADING COMPANIES

Accor SA

Table 7: Accor SA: key facts

Head office: Immeuble Odyssey, 110, avenue de France, Paris 75210, FRA

Telephone: 33 1 45 38 86 00

Website: www.accor.com

Financial year-end: December

Ticker: AC

Stock exchange: Paris

SOURCE: COMPANY WEBSITE M A R K E T L I N E

Accor SA (Accor) is a major global hotel operator. The group operates in 92 countries across the globe with Europe

being the largest center for its operations, with nearly 3,576 hotels, and 461,719 rooms as of December 2013. In 2013,

Accor operated 282,255 rooms in Europe; 109,169 rooms in the Asia-Pacific; 38,143 rooms in Latin America and the

Caribbean; and 27,436 rooms in the Middle East & Africa.

Accor operates through two segments: hotels and other businesses.

The hotels segment is further divided in to the luxury, upscale, mid-scale, and economy sub-segments.

The luxury hotels sub-segment comprises the Sofitel range; upscale includes Pullman, Sebel, Grand Mercure, and

MGallery brands; midscale is comprised of Novotel, Mercure and Adagio hotels, while the economy hotels sub-segment

consists of the Formule 1, HotelF1, ibis budget, Adagio access, ibis and ibis Styles brands.

The group's other businesses segment consists of the corporate departments and casinos business.

Key Metrics

The company recorded revenues of $7,349m in the fiscal year ending December 2013, a decrease of 2.0% compared to

fiscal 2012. Its net income was $167m in fiscal 2013, compared to a net loss of $795m in the preceding year.

Table 8: Accor SA: key financials ($)

$ million 2009 2010 2011 2012 2013

Revenues 7,287.7 7,895.7 8,097.5 7,498.8 7,348.8

Net income (loss) (374.3) 4,778.8 35.8 (795.1) 167.3

Total assets 15,592.3 11,519.7 10,619.7 10,035.6 9,371.8

Total liabilities 11,272.8 6,277.5 5,617.8 6,020.0 5,713.4

SOURCE: COMPANY FILINGS M A R K E T L I N E

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Table 9: Accor SA: key financials (€)

€ million 2009 2010 2011 2012 2013

Revenues 5,490.0 5,948.0 6,100.0 5,649.0 5,536.0

Net income (loss) (282.0) 3,600.0 27.0 (599.0) 126.0

Total assets 11,746.0 8,678.0 8,000.0 7,560.0 7,060.0

Total liabilities 8,492.0 4, 29.0 4,232.0 4,535.0 4,304.0

SOURCE: COMPANY FILINGS M A R K E T L I N E

Table 10: Accor SA: key financial ratios

Ratio 2009 2010 2011 2012 2013

Profit margin (5.1%) 60.5% 0.4% (10.6%) 2.3%

Revenue growth (28.9%) 8.3% 2.6% (7.4%) (2.0%)

Asset growth 2.9% (26.1%) (7.8%) (5.5%) (6.6%)

Liabilities growth 8.0% (44.3%) (10.5%) 7.2% (5.1%)

Debt/asset ratio 72.3% 54.5% 52.9% 60.0% 61.0%

Return on assets (2.4%) 35.3% 0.3% (7.7%) 1.7%

SOURCE: COMPANY FILINGS M A R K E T L I N E

Figure 13: Accor SA: revenues & profitability

SOURCE: COMPANY FILINGS M A R K E T L I N E

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Figure 14: Accor SA: assets & liabilities

SOURCE: COMPANY FILINGS M A R K E T L I N E

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Starwood Hotels & Resorts Worldwide, Inc.

Table 11: Starwood Hotels & Resorts Worldwide, Inc.: key facts

Head office: One StarPoint, Stamford, Connecticut 06902, USA

Telephone: 1 203 964 6000

Website: www.starwood.com

Financial year-end: December

Ticker: HOT

Stock exchange: New York

SOURCE: COMPANY WEBSITE M A R K E T L I N E

Starwood Hotels & Resorts Worldwide (Starwood) is a global operator of hotels and resorts primarily in the luxury and

upscale segment of the lodging industry. The company conducts its hotel and leisure business both directly and through

subsidiaries. The company operates in the Americas, Europe and Asia.

Previously, the company operated through two segments: hotels; and vacation ownership and residential. Upon the

completion of an internal management reorganization related to the hotel segment in July 2012, Starwood segregated its

hotel segment into three separate segments: Americas, EAME, and Asia Pacific.

The company's hotel business segment operates primarily in the luxury and upscale market segment representing a

worldwide network of owned, leased and consolidated joint venture hotels and resorts, which are operated under the

company's proprietary brand names. As of December 31, 2013, the company's network of hotels and resorts consisted

of approximately 1,175 hotels with approximately 346,800 rooms, of which 47 hotels are owned or leased or in which the

company has a majority equity interest, 563 hotels are managed by the company on behalf of third-party owners and 551

hotels are franchised.

Starwood's key hotel brands include St. Regis, The Luxury Collection, W Hotels, Westin, Le Meridien, Sheraton, Four

Points, Aloft and Element.

The vacation ownership and residential segment is engaged in the development, ownership and operation of vacation

ownership resorts, marketing and selling of vacation ownership interests, purchase financing, licensing fees from

branded condominiums and residences, and sale of residential units. As of December 31, 2012, the company owned 14

vacation ownership resorts and residential properties in the US, Mexico and the Bahamas.

In addition, Starwood had one wholly-owned residential development in Bal Harbour, Florida.

Key Metrics

The company recorded revenues of $6,115m in the fiscal year ending December 2013, a decrease of 3.3% compared to

fiscal 2012. Its net income was $635m in fiscal 2013, compared to a net income of $562m in the preceding year.

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Table 12: Starwood Hotels & Resorts Worldwide, Inc.: key financials ($)

$ million 2009 2010 2011 2012 2013

Revenues 4,756.0 5,071.0 5,624.0 6,321.0 6,115.0

Net income (loss) 73.0 477.0 489.0 562.0 635.0

Total assets 8,761.0 9,776.0 9,560.0 8,861.0 8,762.0

Total liabilities 6,937.0 7,290.0 6,605.0 5,719.0 5,399.0

Employees 145,000 145,000 154,000 171,000 181,400

SOURCE: COMPANY FILINGS M A R K E T L I N E

Table 13: Starwood Hotels & Resorts Worldwide, Inc.: key financial ratios

Ratio 2009 2010 2011 2012 2013

Profit margin 1.5% 9.4% 8.7% 8.9% 10.4%

Revenue growth (17.3%) 6.6% 10.9% 12.4% (3.3%)

Asset growth (9.7%) 11.6% (2.2%) (7.3%) (1.1%)

Liabilities growth (14.2%) 5.1% (9.4%) (13.4%) (5.6%)

Debt/asset ratio 79.2% 74.6% 69.1% 64.5% 61.6%

Return on assets 0.8% 5.1% 5.1% 6.1% 7.2%

Revenue per employee $32,800 $34,972 $36,519 $36,965 $33,710

Profit per employee $503 $3,290 $3,175 $3,287 $3,501

SOURCE: COMPANY FILINGS M A R K E T L I N E

Figure 15: Starwood Hotels & Resorts Worldwide, Inc.: revenues & profitability

SOURCE: COMPANY FILINGS M A R K E T L I N E

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Figure 16: Starwood Hotels & Resorts Worldwide, Inc.: assets & liabilities

SOURCE: COMPANY FILINGS M A R K E T L I N E

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Wyndham Worldwide Corporation

Table 14: Wyndham Worldwide Corporation: key facts

Head office: 22 Sylvan Way, Parsippany, New Jersey 07054, USA

Telephone: 1 973 753 6000

Website: www.wyndhamworldwide.com

Financial year-end: December

Ticker: WYN

Stock exchange: New York

SOURCE: COMPANY WEBSITE M A R K E T L I N E

Wyndham Worldwide Corporation (Wyndham Worldwide) is a global provider of hospitality products and services. The

company offers customers a choice of hospitality products and services across various price ranges through its portfolio

of 30 brands. It primarily operates in the Americas, Europe and Asia.

The company operates through three business segments: vacation ownership, vacation exchange and rentals, and

lodging.

The vacation ownership segment markets and sells vacation ownership interests to individual consumers, provides

consumer financing in connection with the sale of vacation ownership interests and offers management services at

resorts. The company has developed approximately 190 vacation ownership resorts in the US, Canada, Mexico, the

Caribbean and the South Pacific that represent more than 23,500 individual vacation ownership units and over 915,000

owners of vacation ownership interests.

The vacation exchange and rentals segment provides vacation exchange products and services to holiday-makers; it

also provides access to distribution networks to resort developers, and owners of vacation properties. The company

offers vacation exchange services to approximately 3.7 million members through its 4,000 vacation ownership resorts

and has access to over 55,000 vacation properties.

The lodging segment franchises hotels in the upscale, midscale and economy segments of the industry and provides

hotel management services to owners of luxury, upscale and midscale hotels. The segment operates through 15 brands,

with approximately 7,490 hotels representing over 645,400 rooms in six continents. The lodging business franchise

operates under two models. In North America, the company employs a direct franchise model whereby it contracts with

and provides services and assistance directly to independent owner-operators of hotels. In other parts of the world, the

company employs either a direct franchise model or a master franchise model whereby it contracts with a third party to

build a franchise enterprise in the third party's country or region. The company's franchised hotels operate under lodging

brands including Wyndham Hotels and Resorts, Wingate by Wyndham, Hawthorn, Ramada, Baymont, Days Inn, Super

8, Microtel, Howard Johnson, TRYP by Wyndham, Dream Hotels, Night Hotels, Planet Hollywood, Travelodge and

Knights Inn.

Key Metrics

The company recorded revenues of $4,733m in the fiscal year ending December 2013, an increase of 9.3% compared to

fiscal 2012. Its net income was $432m in fiscal 2013, compared to a net income of $400m in the preceding year.

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Table 15: Wyndham Worldwide Corporation: key financials ($)

$ million 2009 2010 2011 2012 2013

Revenues 3,541.0 3,664.0 4,099.0 4,332.0 4,733.0

Net income (loss) 293.0 379.0 417.0 400.0 432.0

Total assets 9,352.0 9,416.0 9,023.0 9,463.0 9,741.0

Total liabilities 6,664.0 6,499.0 6,791.0 7,532.0 8,116.0

SOURCE: COMPANY FILINGS M A R K E T L I N E

Table 16: Wyndham Worldwide Corporation: key financial ratios

Ratio 2009 2010 2011 2012 2013

Profit margin 8.3% 10.3% 10.2% 9.2% 9.1%

Revenue growth (13.8%) 3.5% 11.9% 5.7% 9.3%

Asset growth (2.3%) 0.7% (4.2%) 4.9% 2.9%

Liabilities growth (7.8%) (2.5%) 4.5% 10.9% 7.8%

Debt/asset ratio 71.3% 69.0% 75.3% 79.6% 83.3%

Return on assets 3.1% 4.0% 4.5% 4.3% 4.5%

SOURCE: COMPANY FILINGS M A R K E T L I N E

Figure 17: Wyndham Worldwide Corporation: revenues & profitability

SOURCE: COMPANY FILINGS M A R K E T L I N E

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Figure 18: Wyndham Worldwide Corporation: assets & liabilities

SOURCE: COMPANY FILINGS M A R K E T L I N E

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Home Inns & Hotels Management Inc.

Table 17: Home Inns & Hotels Management Inc.: key facts

Head office: No 124 Cao Bao Road, Xu Hui District, Shanghai 200235, CHN

Telephone: 86 21 3337 3333

Fax: 86 21 6483 5660

Website: english.homeinns.com

Financial year-end: December

Ticker: HMIN

Stock exchange: NASDAQ

SOURCE: COMPANY WEBSITE M A R K E T L I N E

Founded in 2002, Home Inns & Hotels Management is primarily engaged in developing, leasing, operating, franchising,

and managing a chain of economy hotels. As of December 2013 the company operated a total of 2,180 hotels, including

872 leased-and-operated hotels and 1,308 franchised-and-managed hotels, with over 200,000 rooms located in 287

cities across China.

The company operates hotels under the brand names Home Inn, Yitel and Motel 168.

Home Inns plans to expand its brands' operations going forward, and at the end of FY2013 claimed 417 viable hotel

projects in development, including 161 sites under construction. The company aims to open 450 hotels in total in 2014.

Home Inns and Hotel Management operates across China, as well as in the Cayman Islands, the British Virgin Islands,

Mauritius and Hong Kong. It is headquartered in Shanghai, China and has around 25,000 employees.

Key Metrics

The company recorded revenues of $1,025m in the fiscal year ending December 2013, an increase of 10.1% compared

to fiscal 2012. Its net income was $32m in fiscal 2013, compared to a net loss of $4m in the preceding year.

Table 18: Home Inns & Hotels Management Inc.: key financials ($)

$ million 2009 2010 2011 2012 2013

Revenues 394.0 480.4 639.2 931.0 1,025.4

Net income (loss) 42.0 59.1 56.7 (4.3) 31.7

Total assets 557.6 853.3 1,541.6 1,445.4 1,558.2

Total liabilities 149.3 135.3 915.3 804.6 840.3

SOURCE: COMPANY FILINGS M A R K E T L I N E

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Table 19: Home Inns & Hotels Management Inc.: key financials (CNY)

CNY million 2009 2010 2011 2012 2013

Revenues 2,441.0 2,976.0 3,959.7 5,767.4 6,352.2

Net income (loss) 260.0 366.0 351.5 (26.8) 196.2

Total assets 3,454.0 5,286.0 9,549.8 8,954.0 9,652.7

Total liabilities 925.0 838.0 5,669.9 4,984.4 5,205.2

SOURCE: COMPANY FILINGS M A R K E T L I N E

Table 20: Home Inns & Hotels Management Inc.: key financial ratios

Ratio 2009 2010 2011 2012 2013

Profit margin 10.7% 12.3% 8.9% (0.5%) 3.1%

Revenue growth 38.7% 21.9% 33.1% 45.7% 10.1%

Asset growth 2.7% 53.0% 80.7% (6.2%) 7.8%

Liabilities growth (47.3%) (9.4%) 576.6% (12.1%) 4.4%

Debt/asset ratio 26.8% 15.9% 59.4% 55.7% 53.9%

Return on assets 7.6% 8.4% 4.7% (0.3%) 2.1%

SOURCE: COMPANY FILINGS M A R K E T L I N E

Figure 19: Home Inns & Hotels Management Inc.: revenues & profitability

SOURCE: COMPANY FILINGS M A R K E T L I N E

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Figure 20: Home Inns & Hotels Management Inc.: assets & liabilities

SOURCE: COMPANY FILINGS M A R K E T L I N E

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APPENDIX

Methodology MarketLine Industry Profiles draw on extensive primary and secondary research, all aggregated, analyzed, cross-

checked and presented in a consistent and accessible style.

Review of in-house databases – Created using 250,000+ industry interviews and consumer surveys and supported by

analysis from industry experts using highly complex modeling & forecasting tools, MarketLine’s in-house databases

provide the foundation for all related industry profiles

Preparatory research – We also maintain extensive in-house databases of news, analyst commentary, company

profiles and macroeconomic & demographic information, which enable our researchers to build an accurate market

overview

Definitions – Market definitions are standardized to allow comparison from country to country. The parameters of each

definition are carefully reviewed at the start of the research process to ensure they match the requirements of both the

market and our clients

Extensive secondary research activities ensure we are always fully up-to-date with the latest industry events and

trends

MarketLine aggregates and analyzes a number of secondary information sources, including:

- National/Governmental statistics

- International data (official international sources)

- National and International trade associations

- Broker and analyst reports

- Company Annual Reports

- Business information libraries and databases

Modeling & forecasting tools – MarketLine has developed powerful tools that allow quantitative and qualitative data to

be combined with related macroeconomic and demographic drivers to create market models and forecasts, which can

then be refined according to specific competitive, regulatory and demand-related factors

Continuous quality control ensures that our processes and profiles remain focused, accurate and up-to-date

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Industry associations

International Hotel and Restaurant Association

87, rue Montbrillant, 1202 Geneva, CHE

Tel.: 44 22 734 80 41

Fax: 44 22 734 80 56

www.ih-ra.com

Related MarketLine research

Industry Profile

Global Hotels & Motels

Hotels & Motels in China

Hotels & Motels in Japan

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