Special Inspection plann - audit 2 PBI.pptx

7/21/2019 Special Inspection plann - audit 2 PBI.pptx

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SPECIAL INSPECTION PLANN 1



2

REAM

MAKE IT

TUJUAN AUDIT

1. Mutu Service Lebih Bagus

2. Meningkatkan Citra Hyundai

3. Memupuk rasa cinta terhadap Hyundai

4. Meningkatkan kerja sama daam perusahaan

!. Mem"tivasi Semangat kerja #ntuk Meningkatkan

$%aitas dan $%antitas



3

REAM

MAKE IT

Special Inspection TFT

QA GM DS Cho

• Zone 1 Mgr.

• Depot Mgr.

• Tech. Supporter(2)

JKT 1

• Zone 2 Mgr.

• Depot Mgr.


JKT 2

• Zone 3 Mgr.

• Depot Mgr.


JKT 3

• Zone 4 Mgr.

• Supervior.

!D" S!#" !$%i


&JKT

MD G! 'ee

• !uine Div.GM

• &per$tion Mgr.

• $n &ver Te$*

• +nt$%%$tion(SJ)

Superviing Group



4

REAM

MAKE IT

Inspection Process

,enc$n$

Auit - +npection

Service ,utin

• Checing %it o%ehQA

• Auit - +npectioneu$i Scheu%e

• 'it renc$n$ er/$iri* e oper$tion

• 0e%$$n$$nSpeci$%M$inten$nce

Kei*pu%$no%eh Te$*Auit

Seu$i $i%Auit

BestGroup

nerGr$eGroup

0engh$rg$$n

DeGr$e - Tr$ining

• An$%i eng$n QAtoo%(SC&,)

• Mene*u$n o%ui $ri$u 5er$$r$ntpe

Service ,utin 6 7u$%itie

0e*$$ng$n

Cuto*er

• Meni$p$n *$teritr$ining

• !utuh 0er5$i$nQu$%it

Ke 0$5ri

• +n8o h$i% $uit ecuto*er /i$ per%u

• 9o%%o: up to S$%e

$i% Auit $n+npection



REAM

MAKE IT

NO NAMA MASA E!JA ETE!ANGAN

1 Cho D$e i 24 T$hun Chie8 ngineering

2 ,$/$%i* 0ur5$ 2; T$hun &per$tion$% M$n$ger

3 Ju5$in 2; T$hunMM0, - C$%% 5$c$n$%i

4 +5nu 2; T$hun ,e*oe%ing

< S$ipuin 12 T$hun $nover

= !$gu Tri%$ono > T$hun Technic$% Support

? Tu5$gu Gu*i%$ng 3 T$hun $nover

> Sp$re

AUDIT TEAM

Au"it Tea# Pen$ala#aner%a



REAM

MAKE IT

NO Yang dipersiapakan team audit Keterangan

1 Berpakaian seragam lengkap dan rapi Uniform resmi dari Kantor

2 Elevator dan Escalator Audit Sheet Check sheet standard

3 ampu Senter Untuk penerangan

3 Stick !eter "1#cm$ Untuk Cek Setting spring Brake% dll

& !eteran "#m$ Untuk cek 'arak sill to sill% dll

# Sigmat Untuk cek diameter (ire rope% dll

Perlen$&apan Au"it



REAM

MAKE IT

ESCALATO! ' ((Unit

)*Tea# 1+*Oran$

ELE,ATO! '1--Unit

.- Pro%ect

TOTAL

1..Unit

ELEVATOR ESCALATOR TOTAL

133 44 1..

TOTAL AUDIT UNIT / P!OJECT

ESALATO!'..Unit



REAM

MAKE IT

TOTAL AUDIT UNIT / P!OJECT JAA!TA 0 JUNI*+1

ESALATO!'..Unit



REAM

MAKE IT

0,&JCT

A0A, TM

6 TSMA6A

6

0GC

C+'+TA6

C+K +6+G

&'D C6 T,

++0K

AM, #A

6+@. TA,M

A6AGA,A

'KM

T

,+SAK T+

K

D&K T,A6

G+G+

M6A,

AC+T+C&6

0A6&,

AMA T&,

+M&,AM& T

&,G,AA1

3?

TC+T

#

T&B,

S6 T

,MA''

& T'+' T&

6D&!' T

,

G,6!

A # T&B,

D0A,AD+

S&

A0 T

0'

+T

M0&,

+M0'+T

C!D

0'

+T

0,BA T

A

,

S

+!-A6

AKG,A6D9A

M+'+

A0A, TM6

T,&#A' T&B,

UNIT

()

E'

L1 1 * * * * * * * 1 * ( * ( * * 1

E'

14 A4Tea# Au"it Sc5e"ule

-5 -5 *5 *5 -5 *5



REAM

MAKE IT

P!OJE

CT

TANA2ABANG

BLOB

!UMA2 ELAPA

GADING

!U

MA2A!T2A

GAD2ING

PTNIPIND

O

2OTELALEAN

DA!A

BCA

ELAPA

GADING

2OTEL66

2OTELG!ANDM

ENTENG

2OTELFA,

E

M

ALL ELAPAG

ADING)

G!A2A!EF

O!M

2OTELCLA

SIC

F!ENC27

AL

G!ANDINDO

NESIA

PE

!TAMINAUMP

SIII

FAS

2ION2OTEL

UNIT

()

E

'

L

6 1 1 1 1 1 1 * * * 1 8 ( 1 *

E

'

S

6 1 *

B TEAM

2. B Tea# Au"it Sc5e"ule

-5

15

15

15

15

*5

*5

(5



REAM

MAKE IT

P!OJEC

T

M!CC

SILOAM

INFO!MA

CINE!E

P

E!MATA

2IJAU

!ESID

ENCE

APA!TMENT

SAINTMO

!IS

DEPO

TO7NS9UA!

E

CIBUBU!

TO7NS9UA

!E

2E!MI

NA

BOGO!

PMIBOGO!

PE!MAT

A

SENA

: A

N

TITANS

BINATA!

O

UP2

A!A7

AC2IGEDU

NG

B

LI

,ING

7O!LD

ALAM S

UTE!A

S

UMA!ECON

MALL

SE!

PONG

SU!

: A

T

OTO CI U

PA

TAN

G

CIT

:

7TC

SE!PONG

!S4OMNISE!PONG

2

OTEL

A!TADUTA

CEN

TU!

:

!S

SILOA

M A!A7A

C2I

UNI

T

E'

L* 1 * - 1 * * 1 1 - 1 * * * * * * -

3. C Tea# Au"it Sc5e"ule

-5 -5 15 -5*5 *5 15



12

REAM

MAKE IT

P!OJECT

2E!MIN

A BE ASI

ME

T!OPOLITAN

MALLBE

ASI

TEL OM SEL

BUA!A

N

7ISMA

GEA!INDO

!S

SILOA

M CI A!ANG

PT

FE!ON

NAGA

S7ALA

: AN

CI A!ANG

MALL

LIPPO CI A!A

NG

TEL OMSEL

SIMATUPANG

!U O

JATI

APA!TEMENT

NUANSA

2IJAU

7ISMA

ODEL

CiLAMDA

TO7N

S9UA!E

2OTEL

DI!A

JA

INDONESIA

PO7E!

T2E7A,E

UNINGAN

CIT

:

EMANG

,ILLAGE

MA

JEST

I

PLA;A

UNI

T

(*

E'L * 1 1 * * * * 1 * * * * * * ) 1

E'S 1 * * * -

4. & Tea# Au"it Sc5e"ule

*5 -5 15 )5*515



13

REAM

MAKE IT

Au"it Point

NO Audit Point SCORE% Remarks

1 Uniform # ) (earing Status

2 Cleaning 1* ) !+C ,oom% Car -op% .it% /uide ,ail% etc0

3 ,outine SC Skill 2# ) uestion Ans4er% SC .rocess -esting

& E5uipment 6perating Condition &# ) 7oor% i8ration% etc0

# Customer 6pinion 1#) Action Attitude

AUDIT POINT SCO!E

ELE,ATO!



14

REAM

MAKE IT

Di<ision NO Uraian SCO!E !e#ar&s

1. Ser$g$* (<)

1 !$/u 5$gi$n $%$* h$ru i*$u$n 1=

2 !$/u er$g$* h$ru tertutup 1=

3 Ti$ *e*$$i $n$% ep$tu $n$% 1=

4

0otong$n r$*5ut h$ru r$pi -

e5erih$n 1=

< Too% $n T 1=

AUDIT C2EC POINT 1

ELE,ATO!

ELE,ATO!



15

REAM

MAKE IT


2. Ke5erih$n (1;)

1 ,u$ng Mein(C0" +6@ 9A6) *4)=

2 At$ $ng$r*4)=

3Ke5erih$n Di$%$* $ng$r(Ce%%ing

Acr%ic)

*4)=

4 0+T*4)=

AUDIT C2EC POINT *

ELE,ATO!

ELE,ATO!



16

REAM

MAKE IT


3. $i% Ker/$ Servi

(2<)

1 Konii TM $n &%i" D%% *=

2 Konii C0 (Kont$tor"9ue" D%%) *=

3 8ungi Governor ( Trip - SB ) 1=

4 '$*pu pener$ng$n er/$ top c$r *=

<

Konii &%i ,$i% (CA,"CBT) ",GS

STT+6G 1=

= 9ungi Stop"Eit" Auto $n *4)=

? Konii To*5o%" SB" +ni$tor i &0! *4)=

> '$*pu pener$ng$n 1=

F Konii ,un ! CBT *4)=

1; Konii ,un ! Governor *4)=

11 Konii Co*pen$ting She$ve (Ch$in) *=

12 Konii $n 8ungi e%uruh SB -=

AUDIT C2EC POINT -

ELE,ATO!

ELE,ATO!



17

REAM

MAKE IT


4. 9ungi Ker/$ 0er$ng$t

(4<)

1 Konii !r$e(SB"6oie ) 1)=

2 Konii ,unning ( @i5r$i" noie"S*ooth

>=

3Konii C$r Door &per ( 6oie"

Spee )6=

4 Konii Door $%% A ( 6oie) 6=

< 9uni +nterphone )=

AUDIT C2EC POINT (

ELE,ATO!

REAM

ELE,ATO!



18

MAKE IT


<. CST&M, (1<)

1 $i% er/$ *e*u$$n o:ner *=

2 u5ung$n er/$ e o:ner 5$i *=

3 Me*5u$t %$por$n er/$ 5$i $n 5en$r *=

4 Me*5u$t %$por$n onii unit ece%ev *=

< Sop$n $ntun terh$$p o:ner *=

= Ji$ $$ trou5%e $t$ng $%$* 2 /$* )=

AUDIT C2EC POINT )

ELE,ATO!

REAM

ESCALATO!



19

MAKE IT

AUDIT C2EC POINT 1

ESCALATO!


1. Ser$g$* (<)

1 !$/u 5$gi$n $%$* h$ru i*$u$n 1=

2 !$/u er$g$* h$ru tertutup1=

3 Ti$ *e*$$i $n$% ep$tu $n$1=

4 0otong$n r$*5ut h$ru r$pi

1=

< Ke5erih$n1=

REAM

ESCALATO!



20

MAKE IT

AUDIT C2EC POINT *

ESCALATO!


2. Ke5erih$n (1<)

1 ,u$ng$n *ein - 0it -4)=

2!$gi$n 0er*u$$n ( Step" g%$"h$nr$i%" %%)

)=

3 !$gi$n D$%$* ( Tr$c" Step"ro%%er" %%) -=

4 $nr$i% Gu$r - 6e:e% ,o%%er -4)=

REAM

ESCALATO!



21

MAKE IT


3. $i% Ker/$ Servi

(3<)

1 Konii Motor" ge$r 5oE "&%i" D%% 3

2 Konii C0 (Kont$tor"9ue" D%%) 4

3 Konii J$r$ $nt$r g%$e 2

4 St$rting Ke $n *g Stop <

< 0e%u*$$n p$$ ,$nt$i" Tr$c $n A ,o%%er 3

= 9ungi e*u$ $8et iruit ($8et %ine) <

? Keenc$ng$n pengi$t tep 3

>Konii ,unning ( 6g$un" ig$E"@i5r$i"6oie)

3

F Konii ,o%%er ( Step" Drive" 0reure" DriveBhee% )

2

1; Konii Co*5 3

11 Konii De*$rc$tion 3

AUDIT C2EC POINT -

ESCALATO!

REAM

ESCALATO!



22

MAKE IT

AUDIT C2EC POINT (

ESCALATO!


4" 9ungi Ker/$ 0er$ng$t(3;)

1Konii !r$e" 0o:er Supp% (K$nv$"6oie" )

>

2 Konii ,unning ( @i5r$i" noie" S*ooth ) ?.<

3 $nr$i% Drive A ?.<

4cono Drive ,unning St$rt STop(option$%)

=

REAM

ESCALATO!



23

MAKE IT


<. CST&M, (1<)

1 $i% er/$ *e*u$$n o:ner *=

2 u5ung$n er/$ e o:ner 5$i *=

3 Me*5u$t %$por$n er/$ 5$i $n 5en$r *=

4 Me*5u$t %$por$n onii unit ece%ev *=

< Sop$n $ntun terh$$p o:ner *=

= Ji$ $$ trou5%e $t$ng $%$* 2 /$* )=

AUDIT C2EC POINT )

ESCALATO!

REAM



24

MAKE IT

REAM



25

MAKE IT

TE!IMAASI2

Special Inspection plann - audit 2 PBI.pptx

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