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SISTEM INFORMASI PENJUALAN TOKO ONLINE MENGGUNAKANAUTO FOLLOW-UP CUSTOMER

Oleh : Bagas Wahyu Dewanta

Pembimbing 1 : Yulius Satmkoko Rahardjo, S.Si., M.Kom.

Pembimbing 2 : Tubagus Purwo Rusmiardi, S.Kom.

ABSTRAK

Berkembangnya suatu Negara akan merubah pola gaya hidup yaitu dengan adanyaperkembangan internet. Salah satu yang sedang berkembang saat ini adalah jual belisecara online atau bisa disebut e-commerce. Dengan berbagai macam kesibukan danrutinitas sehari-hari, terkadang konsumen tidak bisa mendapatkan kebutuhan yangmereka inginkan. Disini e-commerce sangat membantu para konsumen dalammencari berbagai kebutuhan tanpa harus keluar rumah.

Penelitian ini dibuat dengan tujuan untuk memberikan kenyamanan terhadappelanggan dengan sistem informasi online shop menggunakan auto follow-upcoustomer. Metode yang digunakan dalam penelitian ini yaitu metode waterfallmodel.

Hasil penelitian yaitu sistem informasi penjualan online shop yang dapat memberikannotifikasi kepada user dalam setiap transaksi yang dilakukan. apabila user belummenyelesaikan pembayaran selama waktu yang telah ditentukan, maka sistem akanmengirimkan pesan secara otomatis melalui email dengan cron job sebagaipengingat.

Kata Kunci: Sistem Informasi, Online Shop, Auto Follow-up Customer, Cron Job,Waterfall Model

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SALES OF INFORMATION SYSTEM ONLINE SHOP WITH AUTOFOLLOW-UP CUSTOMERS

By : Bagas Wahyu Dewanta

1st Advisor: Yulius Satmkoko Rahardjo, S.Si., M.Kom.

2nd Advisor: Tubagus Purwo Rusmiardi, S.Kom.

ABSTRAK

The development of a state will be change the lifestyle patterns withdevelopment of the internet. One of improved at this time are buying and sellingonline, or we can called e-commerce. With many activity things and daily activities,sometimes our consumen can not get what’s their needed. With e-commerce canhelps a consumen to finding their everything’sneeded without having to leave home.

This research was made with the aim to provide convenience tocustomerswith information system online shop with auto follow-up coustomer. Themethod used in this research is waterfall models.

The results of research that sales information system giving notification touser in every transaction was made. If the user not completed the paymentpredetermined time, so the system will be sending automatic message by mail withcron jobs as a reminder

Kata Kunci: Information System, Online Shop, Auto Follow-up Customer, Cron Job,Waterfall Model

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DAFTAR ISIHALAMAN JUDUL ................................................................................ Error! Bookmark not defined.

LEMBAR PERSETUJUAN PEMBIBING ............................................ Error! Bookmark not defined.

LEMBAR PENGESAHAN ...................................................................... Error! Bookmark not defined.

HALAMAN PERNYATAAN................................................................... Error! Bookmark not defined.

MOTTO ..................................................................................................... Error! Bookmark not defined.

KATA PENGANTAR............................................................................... Error! Bookmark not defined.

ABSTRAK ...................................................................................................................................................ii

DAFTAR GAMBAR................................................................................................................................viii

DAFTAR TABEL ......................................................................................................................................xi

PENDAHULUAN ..................................................................................... Error! Bookmark not defined.

1.1 Latar Belakang ....................................................................................... Error! Bookmark not defined.

1.2 Perumusan Masalah............................................................................... Error! Bookmark not defined.

1.3 Batasan Masalah..................................................................................... Error! Bookmark not defined.

1.4 Tujuan Penelitian ................................................................................... Error! Bookmark not defined.

1.5 Manfaat Penelitian ................................................................................. Error! Bookmark not defined.

TINJAUAN PUSTAKA............................................................................ Error! Bookmark not defined.

2.1 Penelitian Terdahulu.............................................................................. Error! Bookmark not defined.

2.2 Penjualan................................................................................................. Error! Bookmark not defined.

2.2.1 Penjualan Langsung ............................................................ Error! Bookmark not defined.

2.2.2 Penjualan Online ................................................................. Error! Bookmark not defined.

2.3 E-commerce ............................................................................................. Error! Bookmark not defined.

2.4 Marketing Follow-Up .............................................................................. Error! Bookmark not defined.

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2.5 Teknologi Informasi, Sistem, Dan Sistem Informasi........................... Error! Bookmark not defined.

2.5.1 Tujuan Sistem Informasi............................................................ Error! Bookmark not defined.

2.5.2 Konsep Dalam Ssitem Informasi ........................................ Error! Bookmark not defined.

2.6 Pengertian Database............................................................................... Error! Bookmark not defined.

2.6.1 Perancangan Basis Data ...................................................... Error! Bookmark not defined.

2.6.2 CDM (Conceptual Data Model).......................................... Error! Bookmark not defined.

2.6.3 PDM (Physical Data Model)............................................... Error! Bookmark not defined.

2.7 DFD (Data Flow Diagram) .................................................................... Error! Bookmark not defined.

2.7.1 Context Diagram................................................................. Error! Bookmark not defined.

2.7.2 Diagram Gambar N............................................................. Error! Bookmark not defined.

2.7.3 Diagram Berjenjang ............................................................ Error! Bookmark not defined.

2.8 Kamus Data............................................................................................. Error! Bookmark not defined.

2.9 Metode Waterfall .................................................................................... Error! Bookmark not defined.

2.10 Alat Perancangan.......................................................................... Error! Bookmark not defined.

2.10.1 PHP ..................................................................................... Error! Bookmark not defined.

2.10.2 MySQL ............................................................................... Error! Bookmark not defined.

2.10.3 Power Designer ................................................................... Error! Bookmark not defined.

2.11 Auto Follow Customer (Cron Job) ...................................................... Error! Bookmark not defined.

METODOLOGI PENELITIAN.................................................................. Error! Bookmark not defined.

3.1 Diagram Alir Penelitian......................................................................... Error! Bookmark not defined.

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3.2 Penjelasan Diagram Alur Metodologi Penelitian................................. Error! Bookmark not defined.

3.2.1 Pengumpulan Data .............................................................. Error! Bookmark not defined.

3.2.2 Studi Literatur ..................................................................... Error! Bookmark not defined.

3.2.3 Observasi............................................................................. Error! Bookmark not defined.

3.2.4 Perancangan ........................................................................ Error! Bookmark not defined.

3.2.5 Design ................................................................................. Error! Bookmark not defined.

3.2.6 Testing Dan Implmentasi .................................................... Error! Bookmark not defined.

3.2.7 Pengujian Penelitian............................................................ Error! Bookmark not defined.

3.2.8 Analisa Hasil ....................................................................... Error! Bookmark not defined.

HASIL DAN PEMBAHASAN ................................................................. Error! Bookmark not defined.

4.1 Analisa ..................................................................................................... Error! Bookmark not defined.

4.2 Perancangan Sistem ............................................................................... Error! Bookmark not defined.

4.2.1 Flowchart Sistem................................................................. Error! Bookmark not defined.

4.2.2 Diagram Berjenjang ............................................................ Error! Bookmark not defined.

4.2.3 DFD (Data Flow Diagram) ................................................. Error! Bookmark not defined.

4.2.4 Desain Database.................................................................. Error! Bookmark not defined.

4.2.5 Kamus Data......................................................................... Error! Bookmark not defined.

4.3 Implementasi Sistem .............................................................................. Error! Bookmark not defined.

PENUTUP.................................................................................................. Error! Bookmark not defined.

5.1 Kesimpulan ............................................................................................. Error! Bookmark not defined.

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5.2 Saran Pengembangan............................................................................. Error! Bookmark not defined.

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DAFTAR GAMBAR

Gambar 2.1 Contoh Gambar Entitas Dalam ERD ...... Error! Bookmark not defined.

Gambar 2.2Contoh Hubungan Antar-Entitas Dalam ERD ........Error! Bookmark notdefined.

Gambar 2.3Contoh Kardinalitas Hubungan Relasi One To OneError! Bookmark notdefined.

Gambar 2.4Contoh Kardinalitas Hubungan Relasi One To Many .. Error! Bookmarknot defined.

Gambar 2.5Contoh Kardinalitas Hubungan Relasi Many To Many Error! Bookmarknot defined.

Gambar 2.6Tahapan Pada Metode Waterfall .............. Error! Bookmark not defined.

Gambar 2.7Logo PHP ................................................. Error! Bookmark not defined.

Gambar 2.8Logo MySQL ........................................... Error! Bookmark not defined.

Gambar 2.9Tampilan Tools Power Designer.............. Error! Bookmark not defined.

Gambar 3.1Metodologi Penelitian .............................. Error! Bookmark not defined.

Gambar 3.2Tahapan Proses......................................... Error! Bookmark not defined.

Gambar 4.1Flowchart Pendaftaran Member. .............. Error! Bookmark not defined.

Gambar 4.2Flowchart Login Member ........................ Error! Bookmark not defined.

Gambar 4.3Flowchart Lihat Produk............................ Error! Bookmark not defined.

Gambar 4.4Flowchart Penjualan Produk .................... Error! Bookmark not defined.

Gambar 4.5Flowchart Pembayaran............................. Error! Bookmark not defined.

Gambar 4.6Flowchart Cek Status Barang................... Error! Bookmark not defined.

Gambar 4.7Flowchart Aktivasi Sandi ......................... Error! Bookmark not defined.

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Gambar 4.8Flowchart Update User Atau Akun.......... Error! Bookmark not defined.

Gambar 4.9Flowchart Reminder Pembayaran Produk Error! Bookmark not defined.

Gambar 4.10Flowchart Status Barang ........................ Error! Bookmark not defined.

Gambar 4.11Flowchart Tambah Dan Update Kota..... Error! Bookmark not defined.

Gambar 4.12Flowchart Tambah Dan Update Brand Dan Kategory Error! Bookmarknot defined.

Gambar 4.13Flowchart Laporan Admin Proses Lihat Laporan .Error! Bookmark notdefined.

Gambar 4.14Diagram Berjenjang SI Auto Follow-Up Customer.... Error! Bookmarknot defined.

Gambar 4.15Diagram Konteks SI Auto Follow-Up ... Error! Bookmark not defined.

Gambar 4.16Gambar DFD Level 0............................. Error! Bookmark not defined.

Gambar 4.17DFD Level 1 SubProses Transaksi ........ Error! Bookmark not defined.

Gambar 4.18DFD Level 1 SubProses Master ............. Error! Bookmark not defined.

Gambar 4.19DFD Level 1 Sub Proses Laporan.......... Error! Bookmark not defined.

Gambar 4.20CDM (Conceptual Data Modeling)........ Error! Bookmark not defined.

Gambar 4.21PDM (Physical Data Modeling)............. Error! Bookmark not defined.

Gambar 4.22Tampilan Halaman Awal User ............... Error! Bookmark not defined.

Gambar 4.23Halaman Produk User ............................ Error! Bookmark not defined.

Gambar 4.24Halaman Brand User .............................. Error! Bookmark not defined.

Gambar 4.25Halaman Category User ......................... Error! Bookmark not defined.

Gambar 4.26Halaman Lihat DetaiL Produk User....... Error! Bookmark not defined.

Gambar 4.27Halaman Sign In..................................... Error! Bookmark not defined.

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Gambar 4.28Halaman Keranjang Belanja User .......... Error! Bookmark not defined.

Gambar 4.29Halaman Pembayaran User .................... Error! Bookmark not defined.

Gambar 4.30Halaman Notifikasi Pengingat Pembayaran User .Error! Bookmark notdefined.

Gambar 4.31Halaman Konfirmasi Pembayaran User . Error! Bookmark not defined.

Gambar 4.32Halaman Notifikasi Pembayaran Sukses Error! Bookmark not defined.

Gambar 4.33Halaman Notifikasi Pengemasan Barang User .....Error! Bookmark notdefined.

Gambar 4.34Halaman Notifikasi Pengiriman Barang Error! Bookmark not defined.

Gambar 4.35Halaman Transaksi Admin..................... Error! Bookmark not defined.

Gambar 4.36Halaman Produk Admin......................... Error! Bookmark not defined.

Gambar 4.37Halaman Category Admin...................... Error! Bookmark not defined.

Gambar 4.38Halaman Brand Admin........................... Error! Bookmark not defined.

Gambar 4.39Halaman City Admin ............................. Error! Bookmark not defined.

Gambar 4.40Halaman State Admin ............................ Error! Bookmark not defined.

Gambar 4.41Halaman Cart Admin ............................. Error! Bookmark not defined.

Gambar 4.42Halaman User Admin............................. Error! Bookmark not defined.

Gambar 4.43Halaman Voucher Admin....................... Error! Bookmark not defined.

Gambar 4.44Halaman Pengaturan Admin .................. Error! Bookmark not defined.

Gambar 4.45Halaman Pengiriman Barang Admin ..... Error! Bookmark not defined.

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DAFTAR TABEL

Tabel 4.1 Tabel Product .............................................. Error! Bookmark not defined.

Tabel 4.2Tabel Brand.................................................. Error! Bookmark not defined.

Tabel 4.3Tabel Category............................................. Error! Bookmark not defined.

Tabel 4.4 Tabel User ................................................... Error! Bookmark not defined.

Tabel 4.5Tabel Cart..................................................... Error! Bookmark not defined.

Tabel 4.6Tabel Cart Product ....................................... Error! Bookmark not defined.

Tabel 4.7Tabel Settings............................................... Error! Bookmark not defined.

Tabel 4.8Tabel Confirm.............................................. Error! Bookmark not defined.

Tabel 4.9Tabel Transcations ....................................... Error! Bookmark not defined.

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diperoleh dari http://eprints.undip.ac.id/25284/1/ML2F305173.pdf, diakses tanggal

10 Oktober 2015, 17.50

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http://www.plimbi.com/article/30232/cron-job diakses tanggal12 November 2015,

9.40

Rosyid, Abdul Muhamad,2013. Analisa dan Perancangan Aplikasi E-hotel yang

Terintegrasi dengan SMS Gateway dan Reservasi Engine dengan studi kasus Hotel

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/Publikasi_09.11.2898.pdf, diakses tanggal 15 Oktober 2015, 12.42.

Subhi, Dian Hanifudin, 2011. Desain Dan Implementasi Multiplayer Word Game

Generator Dan Solver Dengan Menggunakan Plurk API, Institut Teknologi 10

November Surabaya, diperoleh dari http://digilib.its.ac.id/ITS-Undergraduate-

3100011042816/15246/cron-job diakses tanggal 12 November 2015, 08.07

Sukamto , Brigittas Stellani, 2012. Aplikasi Penjualan dan SMS Gateway untuk

Penagihan Hutang (Studi Kasus PT. DEWATA Yogyakarta), diperoleh dari

http://jurnal.uajy.ac.id/jbi/2012/07/08/aplikasi-penjualan-dan-sms-gateway-untuk-

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Suryowidodo, Khaisyar Yudha, 2011. RANCANG BANGUN APLIKASI

PENJUALAN RETAIL BERBASIS SMS GATEWAY DAN MOBILE

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