Direktorat Pembelajaran - 1

RENCANA PEMBELAJARAN SEMESTER (RPS)-INTRODUCTION TO TOURISM INDUSTRY POLITEKNIK NEGERI MANADO

JURUSAN PARIWISATA PROGRAM STUDI D4 PERHOTELAN

RENCANA PEMBELAJARAN SEMESTER (RPS) Nama Mata Kuliah

Kode Mata Kuliah Bobot (sks)

Semester Tgl Penyusunan

Introduction to Tourism Industry 6242106 3 (tiga) 1 18 Juni 2019

Otorisasi Nama Koordinator Pengembang RPS

Koordinator Bidang

Keahlian (Jika Ada) Ka PRODI

Benny I. Towoliu, SE.,M.Par

-

Benny I. Towoliu, SE.,M.Par

Capaian

Pembelajaran

(CP)

Executive Housekeeper F & B Outlet Manager Sous Chef/Assistant Head Chef Front Office Manager

CPL-PRODI (Capaian Pembelajaran Lulusan Program Studi) Yang Dibebankan Pada Mata Kuliah

Sikap: 1. Menerapkan nilai-nilai hospitalitas (integritas, proaktif, terpercaya, profesional, berkepribadian); 2. Menerapkan global code of ethic of tourism pada bidang usaha hospitalitas Ketrampilan Umum:

1. Mampu menerapkan pemikian logis, kritis, inovatif, bermutu, dan terukur dalam melakukan pekerjaan yang spesifik dibidang keahliannya serta sesuai dengan standard kompetensi kerja bidang yang bersangkutan;

2. Mampu menunjukkan kinerja mandiri, bermutu dan terukur; 3. Mampu mengkaji kasus penerapan ilmu pengetahuan dan teknologi yang memperhatikan dan menerapkan ilmu humaniora sesuai

dengan bidang keahliannya dalam rangka menghasilkan

Pengetahuan

1. Memahami konsep teori secara mendalam tentang karakteristik usaha hospitalitas: karakteristik penyajian laporan dengan menggunakan sistem teknologi informasi dan karakteristik komunikasi

2. Memahami konsep teori secara mendalam tentang konsep hotel yang ramah lingkungan (Green Hotel). 3. Memahami konsep teori secara mendalam tentang pemahaman lintas budaya

CPMK (Capaian Pembelajaran Mata Kuliah)

Direktorat Pembelajaran - 2

1. Memahami nilai-nilai hospitalitas

2. Memahami dan merapkan lobal code of ethic of tourism dalam industri pariwisata

Diskripsi Singkat

MK

Pada mata kuliah ini mahasiswa belajar tentang industry pariwisata yang didalamnya terdapat berbagai industry hospitality yang

saling terkait antar berbagai sektor yang membentuk sebuah destinasi pariwisata dengan maksud mahasiswa mampu memahami dan mampu

mengidentifikasi berbagai industry yang terlibat dalam kegiatan pariwisata.

Bahan Kajian /

Materi

Pembelajaran

1. Tourism 2. Hospitality Industry

3. Destination

Daftar Referensi Utama:

Cook, R., Hsu, C. H., & Marqua, J. (2014). Tourism: The business of hospitality and travel. Pearson. Pendukung:

Tourism Principles and Practice: [Fletcher,_John_Edward;_Fyall,_Alan;_Gilbert,_Davi)

Nama Dosen

Pengampu (1) Benny I. Towoliu, SE.,M.Par, (2) DR. Diane Tangian, SH.,MSi (3) Rudy Wowiling, SE.,MSi, (4) Hendry Kumaat, SE.,MSi

Mata kuliah

prasyarat (Jika

ada)

Tidak Ada

Minggu

Ke-

Sub-CPMK

(Kemampuan

akhir yg

direncanakan)

Bahan Kajian

(Materi Pembelajaran)

Bentuk dan

Metode

Pembelajaran

[Media &

Sumber

Belajar]

Estimasi

Waktu

Pengalaman

Belajar

Mahasiswa

Penilaian

Kriteria &

Bentuk

Indikator

Bobot

(%)

(1) (2) (3) (4) (5) (6) (7) (8) (9)

Direktorat Pembelajaran - 3

1

Understands the tourism concept, definitions, and characteristics

Introducing the World’s Largest Industry, Tourism – Understanding Tourism • Identify the major participants and forces shaping the tourism industry • The reason why people travel • Explain historical factors that encouraged the development of tourism activities • Explain the impact of physicals, human, and regional geography on tourism activities • The tourism concept • Explain why tourism should be studied from marketing, management, and financial perspectives • Identify future challenges and opportunities facing the tourism industry • The scope of tourism business

Power Point Teaching Discussion Text Book

(3X50 Minute)/Week

Make summary Written Systematically

Discussion (Question-Answer)

5%

Direktorat Pembelajaran - 4

• Discuss career prospects in the tourism industry

2

Understands the important of tourist as travelling public, their motivations, and approach to segment tourists

Marketing to The Traveling Public • A Ride on the Wild Side ! • Decisions, Decisions, Decisions • Foundation for Understanding Tourist • Motivations • Segmenting the Tourism Market • Specialized Tourist Segments • Delivering High Quality Service

Power Point Group Presentation Teaching Text Book

(3X50Minute)/Week

Make summary Written Systematically

Discussion (Question-Answer)

5%

3 Understands the distinctive between services and goods, service experience, service quality, and how to maintain high-quality service (A3)

Tourism Product • Definition and overview of tourism products • The components of tourism destination as a tourism product. • Infrastructure and super structure • Common features of tourist destination • The summary of tourism products characteristics

Power Point Group Presentation Teaching Text Book

(3X50Minute)/Week

Make summary Written Systematically

Discussion (Question-Answer)

5%

Direktorat Pembelajaran - 5

4

Understands the roles of service distribution intermediaries, the roles of travel agencies, tour wholesalers, and how internet change the distributions

Bringing Travelers and Tourism Service Suppliers Together • One Stop Does It All ! • Serving Traveller Needs • Why Use Intermediaries? • One-Level (Direct) Distribution Channels • Two-Level Distribution Channels • Three-Level Distribution Channels • Tapping the Power of Multiple Distribution • Tourist Boards and Other Intermediaries

Power Point Group Presentation Teaching Text Book

(3X50Minute)/Week

Make summary Written Systematically

Discussion (Question-Answer)

5%

5 Understands the importance of transportation in land, water, and air transportation

Transportation • The Graduation Gift • Surface Transportation • Canada and the United States Follow Similar • Tracks for Rail Service • Asian and European Rail Service Blazes Ahead • Scenic Railroads • Cruising the Highways

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(3X50Minute)/Week

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Discussion (Question-Answer)

5%

Direktorat Pembelajaran - 6

and Byways • Important Transportation Links Soaring Through the Skies

6 Understands the MICE industry in Tourism

Meetings, Conventions, Expositions • Development of the Meetings, Conventions and Expositions Industry • Size and Scope of the industry • Key Players of the industry • Types of Meetings, Conventions and Expositions • Historical Associations • Venues for Meetings, Conventions and Expositions • Sustainable Meetings, Conventions and Expositions

Power Point Group Presentation Teaching Text Book

(3X50Minute)/Week

Make summary Written Systematically

Discussion (Question-Answer)

5%

7 Understands the special events in Tourism

Special Events • What Event Planners Do • Challenges and Tools for event planners and

Power Point Group Presentation Teaching

(3X50Minute)/Week

Make summary Written Systematically

Discussion (Question-Answer)

5%

Direktorat Pembelajaran - 7

managers • Classification of Special Events • Required Skills and abilities for event management • Special Event Organizations • Sustainability in special event

Text Book

8 MID TEST SEMESTER 9 Understands the

importance of accomodations, identify major classifications of accomodations, ownership patterns, and managament considerations.

Accomodations • Expect the Unexpected • Oh, So Many Choices ! • Rooms, Rooms, and More • Operating Structures • It All Begins with Sales

Power Point Group Presentation Teaching Text Book

(3X50Minute)/Week

Make summary Written Systematically

Discussion (Question-Answer)

5%

10 Understands the importance of accomodations, identify major classifications of accomodations,

The Hotel Business • Hotel Development and Ownership • Classification of Hotels • Best, Biggest, and Most Unusual Hotels & Chains

Power Point Group Presentation Teaching Text Book

(3X50Minute)/Week

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Discussion (Question-Answer)

5%

Direktorat Pembelajaran - 8

ownership patterns, and managament considerations.

• International Perspective • Green Lodging • Career Information • Trends in Hotel Development

11 Understands major classifications of attractions and entertainment, and understand the differences among heritage, commercial, and live entertainment

Attractions • Types of tourist attraction and activities: natural, cultural, and special types of attraction • Understand the differences among cultural attractions, commercial attractions, and live entertainment • Tourist facilities and services as attraction

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(3X50Minute)/Week

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Discussion (Question-Answer)

5%

12 Understands major classifications of attractions and entertainment, and understand the differences among heritage, commercial, and

Recreation, Clubs, and Entertainment • Recreation, leisure, and wellness • Government-sponsored recreation • Commercial recreation attractions: Theme parks, museums, performance

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(3X50Minute)/Week

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Discussion (Question-Answer)

5%

Direktorat Pembelajaran - 9

live entert arts, destinations, clubs • Non commercial attractions

13 Understands how destinations combine many suppliers, the classifications of destination, and types of services and facilities (A11)

Destination • Dreams can Come True • From Resorts to Urban Destinations • Classifying Destinations • Far from the Maddening Crowd • Links to the Past • Seasonal Delights • Spotlight on Sporting Activities • Year-Round Playgrounds • Bright Lights and City Sights • Building on Success

Power Point Group Presentation Teaching Text Book

(3X50Minute)/Week

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Discussion (Question-Answer)

5%

14 Understands about how tourism impacts economic, political, social, and environmental aspect

Tourism Impact • Economic and Political Impact of Tourism • Environmental and Social/Cultural Impact of Tourism Tourism Impact • Exploring the Future of Tourism

Power Point Group Presentation Teaching Text Book

(3X50Minute)/Week

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Discussion (Question-Answer)

5%

Direktorat Pembelajaran - 10

• Sustaining Tourism’s Benefits

15 Visiting Destination (Tourist Attraction)

Tourist Attraction: Social-Culture, Nature

Field Trip One Day Make Report Written Systematically

Group report original

35%

16 FINAL TEST SEMESTER Catatan:

1. Capaian Pembelajaran Lulusan PRODI (CPL-PRODI) adalah kemampuan yang dimiliki oleh setiap lulusan PRODI yang merupakan internalisasi dari sikap, penguasaan pengetahuan dan ketrampilan sesuai dengan jenjang prodinya yang diperoleh melalui proses pembelajaran.

2. CPL yang dibebankan pada mata kuliah adalah beberapa capaian pembelajaran lulusan program studi (CPL-PRODI) yang digunakan untuk pembentukan/pengembangan sebuah mata kuliah yang terdiri dari aspek sikap, ketrampulan umum, ketrampilan khusus dan pengetahuan.

3. CP Mata kuliah (CPMK) adalah kemampuan yang dijabarkan secara spesifik dari CPL yang dibebankan pada mata kuliah, dan bersifat spesifik terhadap bahan kajian atau materi pembelajaran mata kuliah tersebut.

4. Sub-CP Mata kuliah (Sub-CPMK) adalah kemampuan yang dijabarkan secara spesifik dari CPMK yang dapat diukur atau diamati dan merupakan kemampuan akhir yang direncanakan pada tiap tahap pembelajaran, dan bersifat spesifik terhadap materi pembelajaran mata kuliah tersebut.

5. Kreteria Penilaian adalah patokan yang digunakan sebagai ukuran atau tolok ukur ketercapaian pembelajaran dalam penilaian berdasarkan indikator-indikator yang telah ditetapkan. Kreteria penilaian merupakan pedoman bagi penilai agar penilaian konsisten dan tidak bias. Kreteria dapat berupa kuantitatif ataupun kualitatif.

6. Indikator penilaian kemampuan dalam proses maupun hasil belajar mahasiswa adalah pernyataan spesifik dan terukur yang mengidentifikasi kemampuan atau kinerja hasil belajar mahasiswa yang disertai bukti-bukti.