COMPANY PROFILE

PT. MULTITEKNINDO MITRA UTAMA

Drivetest, Site Survey, Fiber Optic Installation

Office : Jl. Asgo II No.1 Kel. Kamp. Rambutan Kec. Ciracas Jakarta Timur Telepon/Fax :+62 (0)21 87792521 PIC: ZiadAffendi, 085338994113, 087877741774 Email:support@multitekmitra.com Website: www.Multitekmitra.com

PT. Multiteknindo MitraUtama didirikan pada tanggal 23 May 2013, dengan Akta Perusahaan yang disahkan oleh Notaris H. Yunardi, S.H. dengan Akta Nomor 35 di Jakarta. Perusahaan ini bergerak dibidang Telekomunikasi, Kontraktor dan Supplier Alat-alat Telekomunikasi

PT. Multiteknindo Mitra Utama bertekad menjadi kontraktor yang selalu mengutamakan pelayanan Mitra dan menjadi bagian dari supporting system Perusahaan Telekomunikasi Nasional dan dengan menyediakan jasa dalam melakukan Network Optimization, Drive Test, Comissioning, Swap BTS, Site Survey, LOS Survey, Site Audit, Installation BTS for 3G, 3.5G, 4G Indoor Installation [DAS], Fiber Optic Installation.

Manajemen PT. MMU yakin dengan kemampuan Sumber Daya Manusia

yang dimilikinya akan dapat terus berpartisipasi dalam melaksanakan

pembangunan Infrastruktur Telekomunikasi di Indonesia.

MAKSUD DAN TUJUAN PT.Multiteknindo, bermaksud menawarkan kerjasama dan penawaran solusi Jasa Layanan telekomunikasi kepada Perusahaan Anda melalui kerjasama dalam jasa Optimization and Drive Test, Site Survey and Site Audit. LOS Survey, Fiber Optic Installation,Installation of Distribution Antenna System (DAS) / Inbuilding

LINGKUP JASA

Drivetest Network

Fiber Optic Implementation ( Burried & Aerial FO Cable installation)

Site Survey

LOS Survey

Installation of Distribution Antenna System (DAS) Inbuilding

Supply Material Installasi& Peralatan

Mounting

Fiber Optic parts : Pole, OTB. Clossure

Cable Tray

PT. MMU di dukung Oleh sumber daya manusia yang telah Professional dalam bidang yang Berhubungan dengan infrastruktur Telekomunikasi selular mampu bekerja Untuk memberikan support facilitiesnya demi kepuasan pelanggan.

Berangkat dari keyakinan tersebut, Kami, PT. Multiteknindo MitraUtama sangat yakin dapat berperan aktif dalam pembangunan telekomunikasi dengan komitmen memberikan mutu serta pelayanan terbaik dan berkualitas.

Projects of PT. MMU

1. INDOSAT Modernize IBS Phase 2 & 3 2013

Ericsson's DCS & WCDMA Systems

Jabodetabek (ongoing project)

2. Site Survey Jabodetabek (XL Project- Ongoing

project)

3. Inbuilding Drive test (HCPT)

CV Director & Manager

Support Monitoring Alarm, Performance and Statistic of the Network

Support for analyzing & Troubleshooting Network Elemen problem of ZTE &

Samsung

Support for analyzing & Troubleshooting Network Elemen problem On All

Network Elemen :

- DCN - Data Core Network : MPLS, PDSN, Backbone, BGP, DNS - VCN Voice Core Network : MSC, MGW, HLR, SMSC - BSS : BSC, BTS and RF problem.

- Transmission = MUX, Switch S340

- Power = Power problem

Managing coordination inter department, vendor and partner to solve the

problem of Network

Managing the Surveillance team for TT complaint handling, alarm monitoring, investigation, problem solving based on SLA

Managing and Leading 5 Surveilance Team (25 engineer) in Network Surveillance Activity 24/7.

Support for KPI reporting Weekly, Monthly and Annual report.

Managing and support the Plan Work Order (change configuration network), Support Checking for the output of PWOand checking process the to avoid

problem after Activity

TRAINING :

Core Network Basic Knowledge Samsung ( MSC, MGW)

iVAS Product ZTE (SMS, MMS, WAP, VMS, MCN)

ZTE CRBT Product Training for Technical Users

ZXC10 MSCe, MGW, USPP product & basic training for OM engineer

SLI Training Interpersonal Skill

SLI Training Being Proactive & Taking action

UI - HUAWEI BSS Training

(BSS 3606, BSC6800 Data configuration) UI HUAWEI NSS Training (CSOFTX3000, UMG8900, CHLR3000, IM2000) UI HUAWEI NGN Training (SOFTX3000, H.248, MGCP, SIP protocol) Motorola BSS 11 (Base Station System - Operational theory)

Motorola GPRS Optimization & Motorola Drive Test Tools (MDTT)

Motorola SYS01 (Introduction to GSM Interface)

Muhammad JazlanSamad

Motorola SYS02 (BSS Database)

Motorola SYS03 (Advanced BSS Database)

Motorola NET03 (Network performance)

Motorola SYS04 (Introduction to BSS Planning and Dimensioning)

Motorola CP15 (Principles of RF Planning)

Motorola BSS 101 GPRS Operational Theory

Motorola BSS 102 GPRS Operational & Maintenance

Tower Climbing Safety

Motorota BSS Horizon Macro II Workshop (in Vietnam)

SKILLS

Familiar with ZTE & Samsung, All Network Elemen

Monitoring &Troubleshooting Alarm

Familiar with ZTE BSS and ZTE OSS

Familiar With Monitoring software ZTE : UNMS, SPM, iVAS, OMM, POMM, EMS, Eguard, MUX, Power NMS and Non ZTE : Cacti Server, STG

Experienced with MOTOROLA BSS (Base Station sub System) and radio network features and optimization parameters.

Experienced with ERICSSON TEMS Classic, TEMS Investigation 3.2

Experienced with SIEMENS TORNADO DMS

Experienced with MapInfo and Mapsource

Familiar with Protocol Analyzer K15 Tektronix

Experience with Motorola BTS, BSC and TRAU product type Familiar with Ericsson BTS and Transmission product Type. Familiar with NEC PDH

transmission.

Familiar with GPRS / PCU motorola

Strong analytical skill

Excellent English written and oral communication skill

Excellent Computer skills

EDUCATION

Bachelor of Telecommunications Engineering 1998

HasanuddinUniversity . Makassar-Indonesia

CONTACT INFO :

Contact No. 085215148501

Mail to Muhammad.jazlan@smartfren.com (official email)

NATIONALITY

Indonesia

WORK EXPERIENCE:

PT. SMART TELKOM, NOC Shift Manager

May 2007 - May 2013,

Responsible for Team Monitoring and handling alarm, make sure the process of dispatching and escalating problem to the related person in all level are

running well according SLA.

Responsible to manage Surevilance Team for Monitoring BSS, Transmission, VAS/IN, DCN and CORE (MSC, MGW and HLR).

Responsible for Reporting: Weekly, Year Fault Management Report, CIR

(chronology incident), incident report.

Investigate problem dan escalate the network problem into the next level as necessary

Managing NOC Engineer for daily operation, daily, weekly, monthy Shift report.

Monitoring and managing the Surveillance team for TT complaint handling.

Coordinate with other department, vendor or partner for any issues related to network problem

Coordinate with other department, vendor or partner for any issues related Plan

Work Order Activity

MOTOROLA QATAR, BSS Support Engineer

November 2006 - December,

Commissioning BTS and troubleshooting Indoor network for ASIAN GAMES in QATAR

24 hours BSS on call support for troubleshouting and clearing alarm at the network for DOHA ASIAN GAMES.

Changing database parameter for upgrading/reconfiguration sites

BSC checking for Asian games preparation

Performed Commissioning and Torubleshoothing Alarm of BTS, BSC and TRAU

Conduct ATP with Q-Tel (GSM operator in Qatar)

Analyzing and handling of problems/faults in the network from field.

WATANIYA TELECOM MALDIVES, BSS Zone Supervisor

January 2006 October 2006,

Manage Team work for Handling alarm and supervise the maintenance of

Network WATANIYA TELECOM MALDIVES

Monitoring Network performances from OMC, (coordination, handling and investigating of RF Network related fault reports)

Supervise Subcontractor and supplier for the installation of BTS, BSC and TRAU Motorola in Republik Maldives, south Area

Performed Commissioning and Torubleshoothing Alarm of BTS, BSC and TRAU

Analyzing and handling of problems/faults in the network from OMC-R

MOTOROLA MALDIVES, BSS Engineer

July 2005 November 2005,

Coordinating with customer WATANIYA TELECOM MALDIVES for Site implementation in Republik Maldives South Area.

Customer Care Support, (Relationship management, coordination, handling and investigating of RF Network related fault reports)

Supervise subcontractor for the installation of BTS, BSC and TRAU Motorola in Republik Maldives, south Area

Performed Commissioning and Torubleshoothing Alarm of BTS, BSC and TRAU

Supervise the installation of PCU

Performed Acceptance Test with customer

SIEMENS INDONESIA, Radio Network Planning Engineer

January 2005 June 2005,

GSM Network Planning, Dimensioning & Expansions

Conducting a complete site survey for TELKOMSEL, Area East Indonesia (SUMALIRJA)

Conducting a complete site survey for 3G Network Planning for Natrindo, Area JABOTABEK Indonesia

Determine coordinate for the site candidates with antenna type, height and orientation.

Prepared Search Ring Maps (site planning).

Coordinated site acquisition process.

Performed Technical Site Survey to design antenna placement, antenna orientation, antenna type, tilt and other design aspects.

Planning of individual sites for coverage and capacity purposes.

Coordinate with land acquisition surveys to locate suitable network sites

Site survey and acquisition & acceptance

Using TORNADO tool for predictions and frequency planning

MOTOROLA INDONESIA, BSS - KPI Engineer

December 2003January 2005,

Statistics analysis per cell and conducting site visits to investigate bad-stats Cells.

Traffic optimization for neighbor cells when new site become on air

Analyze drive test problems for the whole network and determine if caused by poor RF coverage, RF interference, handover parameters, poor power control

etc

Customer Care Support, (Relationship management, co-ordination and handling and investigating of RF Network related fault reports)

Optimize worst cells, improve Key Performance Indicator (KPI) such as EMD, TCH Blocking, SDCCH success rate, Hand Over Success Rate and identify

hardware problems

Specify corrective actions to maximize radio coverage by specifying antenna height, azimuth, angle, and/or equipment grade, software fix, power budgets,

up-link/downlink path balance and, antenna tilt

Supervise the subcon. For the installation of BTS, BSC and TRAU Motorola in Jabotabek Indonesian Area

Commissioning BSC & XCDR (BSC,XCDR, MSC connection checking, Signaling checking, Ater testing (CIC test))

Performed Commissioning and Torubleshoothing Alarm of BTS, BSC and TRAU

Manage the Subcon for Upgrading TRX and SWAP BTS

Arrange all necessary things need for Reparenting BSC (change MSC connection) and Swing over Site (change BSC Site connection)

Supervise the installation of PCU

SOON POH Telecommunication, Project Coordinator

April 2002-December 2003,

Project Coordinator of ERICSSON BTS equipment Installation & Commissioning BTS In Jabotabek and Batam Area

Supervise the Installation of Indoor Installation in Batam Area

Supervise project Time for all the installation Supervise of the Micro outdoor installation

INFOSWARA GEMA BHUWANA, IT Engineer

August 2000-April 2002,

Designed and installed the VOIP configuration equipment Supervise the Daily Traffic of the Billing Server.

Monitoring the daily alarms and distribute the faulty lists to the assigned groups

Supervise Dialer inst. In PABX

Sales Support For technical presentation

Create database application for customer services

LUCENT TECHNOLOGIES INDONESIA, Field Engineer

October 1997-June1998,

Perform WLL Survey IN STO TELKOM DIVRE VII

Supervise WLL equipment Installation

Commissioning the equipment of WLL Lucent (SWING System) Performed Acceptance Test with PT. Telkom as Customer

Curriculum Vitae

ErtaFranaMeryLiyono

Address 1 : Kp. Cicentang RT 002 RW 001 RawabuntuSerpong South Tangerang 15318

Address 2: Link. Karang Asem RT 03 RW 01 Patokan Situbondo East Jawa 68312

Email: gaberta@gmail.com Tel: +62 81933319901 (Mobile), +62 8811210994 (Mobile)

Personal Information

Full Name : ErtaFranaMeryLiyono

Place of birth : Situbondo

Date of birth : March 23, 1983

Religion : Moslem

Gender : Male

Marital Status : Single

Employment History

1. PT Smartfren Telecom, Sept 2007 Jan 2013

Period : May 2010 Jan 2013

Position Title: DCN Tier-1 Engineer

Industry : Telecommunication

Work Description:

- Ensure the smooth running of network operational according to SLA, SOP and Quality Standard

- To monitor and handling alarm and fault of DCN/MPLS, Transmission and Data Service.

- Co-ordinate and escalate to vendors and Tier 2 for any fault alarms that can't solve by DCN/MPLS surveillance and request support from them.

- Co-ordinate with transmission team for any anomaly traffic backbone based on Cacti and STG to check at transmission side

- Collect data performance PDSN, AAA, SPR and PCRF and make statistic to report Tier 2 and NOC Management

Period: August 2008 April 2010

Position Title : VAS IN Surveillance Engineer

Industry : Telecommunication

Work Description :

- Ensure the smooth running of network operational according to SLA, SOP and Quality Standard

- To monitor & handling all alarm and fault of VAS IN (SMSC, SMSRouter, USSDLike)

- Co-ordinate and escalate to Tier 2 for any fault alarms that can't solve by VAS IN surveillance and request support from them

- Collect and query data SMS from SMSC DB to check error of SMS and escalate to Tier 2 for more investigate

- Make daily report based on testing SMS every after shift and handover to next shift team

Period : Sept 2007 July 2008

Position Title : Complaint Handling

Industry : Telecommunication

Work Description :

- Handles escalated trouble tickets from fulfillment team, provide basic troubleshooting prior to dispatching engineers for further investigations.

- Operates MANTIS (web based ticketing system) to monitor status of escalated cases and send reminder to engineers

- Creates manual reports and tool using MS Excel for trouble tickets

- Creates and release technical advisory for maintenance activity and service outages

- Creates the Planned Work Order for maintenance, updates and replacement of equipment in sites

- Follow up the progress of the resolution to the problem to the designated team (BSS, VAS/IN, MSC/ MGW, DCN, Transmission and TAC)

- Does the daily summary report of the tickets every after shift and handover as well as the weekly and monthly report.

Educational Background

Bachelor's Degree of Informatics Engineering

Major : Information Systems

Institute/University : STIKI Malang, Indonesia

GPA : 3.21 of 4

Graduation Date : 17 June 2006

Final Project Title : Design System of Delivery Packet with RFID (Radio Frequency Identification) Technology and Java Programming for PT CARAKA

Principal subjects/occupational skills covered:

- Information Systems Engineering

- Informatics Engineering

Certification

- Juniper Networks Certified Associate Junos (JNCIA Junos) - 2012

Technical Training

- SAP Business One held by Binus Center Bintaro (2012)

- JNCIA JUNOS Bootcamp held by Training Partner Jakarta (2012)

- Router ZXR10 Training held by ZTE corporation (2011)

- CRBT System held by ZTE corporation (2011)

- Packet Data Service Node (PDSN) held by Smart Telecom (2010)

- Multiprotocol Label Switching (MPLS) held by PT Smart Telecom (2010)

- SMSC System, SMSRouter System, and USSDlike held by PT Smart Telecom and CBOSS (2008)

Languages

Mother tongue : Indonesian

Other Language(s) Spoken Written

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English Good Good

Organization Experience

1. STIKI Computer Networking Club (SCeN)in STIKI 2002

Position : Member

2. Hardware Intencive Course in STIKI 2001

Position : Member

3. KelompokIlmiahRemaja in SMU 1 Situbondo - 1998

Position : Section of The Community Relations

Technical Experience

Network System

- Having good skill & knowledge with VAS (SMSC, SMSRouter, USSDlike)

- Familiar with MPLS and Data/Internet Services NE (Router, Switch, PDSN, Firewall, AAA)

Database & graph design

- Having good skill & knowledge with MySQL DB, and MS SQL DB

- Familiar with Adobe Photoshop series, Macromedia Dreamweaver Series

Operating System

- Familiar with Windows, Linux

Product/Professional Service Tools

- CBOSSSMSC, CBOSSSMSRouter, CBOSSsmap, CBOSStmn, ZTE UMS (NMS), ZTE MPLS (Router), ZTE XGW, ZTE AAA-Agent, EMS PDSN, EMS Dialogic

Additional Information

Hobby: Music, Sport

Spend time activities: Playing bass guitar, listen to music, watching movie, gym

Strong point :Honest, good integrity, hard worker, fast learner, discipline, be able to work independently and as a team, careful and kindly

COMPANY BUSINESS LICENSES