2018 CONNECTING INDONESIA Laporan Tahunan Annual Report · 2019-04-11 · Annual Report CONNECTING...

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PT JASA MARGA (Persero) Tbk 2018 Laporan Tahunan Annual Report CONNECTING INDONESIA

Transcript of 2018 CONNECTING INDONESIA Laporan Tahunan Annual Report · 2019-04-11 · Annual Report CONNECTING...

  • PT JASA MARGA (Persero) Tbk

    2018Laporan Tahunan

    Annual ReportCONNECTING INDONESIA

  • Jalan Tol Ngawi-Kertosono-KediriNgawi-Kertosono-Kediri Toll Road

  • Tema dan Arti TemaTheme and Meaning of Theme

    PT Jasa Marga (Persero) Tbk. (yang selanjutnya disebut Jasa Marga atau Perseroan) senantiasa berkomitmen dalam mewujudkan salah satu misi Perseroan yaitu “Memimpin Pembangunan Jalan Tol di Indonesia untuk Meningkatkan Konektivitas Nasional”. Perseroan memiliki sasaran dalam lima tahun ke depan untuk terus tumbuh dan meningkat nilainya. Pada tahun 2019 ditargetkan panjang jalan tol beroperasi Jasa Marga menjadi kurang lebih 1.260 km. Hal tersebut akan dicapai dengan menyelesaikan 18 (delapan belas) ruas jalan tol baru yang sudah dimiliki konsensinya secara tepat waktu, mutu dan biaya serta mengembangkan ruas potensial baru.

    Komitmen Perseroan dalam pencapaian konektivitas nasional merupakan wujud dari keinginan Perseroan untuk mendukung gerakan pertumbuhan ekonomi yang telah digalakkan oleh Pemerintah. Melalui perannya dalam pembangunan jaringan jalan yang handal yaitu jalan bebas hambatan, Perseroan memiliki keyakinan bahwa pertumbuhan ekonomi Indonesia masa yang akan datang akan terwujud dengan baik.

    PT Jasa Marga (Persero) Tbk. (hereafter mentioned as Jasa Marga or the Company) is always committed in

    implementing one of the Company’s missions, “Leading the Toll Road Development in Indonesia to Improve National

    Connectivity”. The Company designs its objectives by five years forward to keep growing and improving its values.

    In 2019, the Company targeted to build approximately 1,260 km of operational toll roads. The target will be achieved

    by completing 18 (eighteen) new toll roads, of which the concessions have been considered punctually based on the

    quality and cost aspects as well as developing new potential segment.

    The Company’s commitment in achieving national connectivity represents the manifestation of its vision in supporting

    the economy growth movement that the Government encouraged. Through its role in constructing a reliable road

    network which includes a freeway, the Company believes that the future Indonesia economic growth will reach its

    betterment.

    Connecting INDONESIA

  • Kesinambungan TemaTheme Sustainability

    2010

    Sustainable GrowthDengan landasan keuangan yang kokoh, aset yang prospektif, SDM yang kompeten serta manajemen yang solid dan amanah, Jasa Marga akan terus tumbuh secara berkelanjutan.

    Sustainable GrowthThrough the strong financial principle, prospective assets, competent Human resources, as well as solid and credible management, Jasa Marga will sustain its growth..

    2011

    Non-Stop Services Melayani Tanpa HentiSaat ini kebutuhan akan infrastrukfur jalan semakin tinggi dimana

    dari tahun ke tahun jumlah kendaraan yang melewati jalan tol semakin meningkat, yang menandakan pula bahwa keberadaan

    jalan tol semakin dibutuhkan oleh masyarakat luas dan merupakan sarana infrastruktur yang penting dalam menunjang pergerakan

    manusia, serta distribusi barang dan jasa. Menyadari peranan penting jalan tol tersebut maka Jasa Marga sebagai operator jalan

    tol mempunyai komitmen yang sangat tinggi dalam memberikan pelayanan yang maksimal dalam pengoperasian jalan tol.

    Non-Stop Services Serve EndlesslyCurrently, the need of road infrastructures is rising significantly as the increasing number of vehicles that pass through the toll roads

    annually. It marks the availability of toll road that is dominantly required by the public in accommodating human mobility as well

    as goods and services distribution. Realizing the urgency of the toll road, Jasa Marga as the toll road operator is highly committed to in

    providing optimum services in the toll road operation.

    2012

    Membangun Menuju Masa DepanTujuh dari sembilan proyek baru yang dimiliki Jasa Marga telah memasuki tahap konstruksi di tahun 2012. Proses Konstruksi merupakan suatu proses yang didahului oleh serangkaian proses pekerjaan yang dilakukan sebelumnya. Akan tetapi, Jasa Marga terus melakukan percepatan pembangunan untuk mendukung ketersediaan infrastruktur jalan tol di masa yang akan datang.

    Building The FutureSeven among nine of Jasa Marga’s new projects had commenced the construction stage in 2012. The construction process is preceded by a series of previous working frameworks. However, Jasa Marga continues the development acceleration to sustain the availability of toll road infrastructure in the future.

    2013Menuju Pertumbuhan Berikutnya

    Jasa Marga adalah perusahaan yang bertumbuh dan akan terus bertumbuh (growing company). Dengan pengoperasian proyek-proyek

    baru dan penyelesaian konstruksi proyek-proyek baru di tahun 2013, Jasa Marga telah memiliki aset-aset yang akan mendukung pertumbuhan

    Perseroan di masa yang akan datang.

    Lebih dari Pertumbuhan yang ada saat ini, Pertumbuhan Jasa Marga akan diperkokoh dengan upaya mentransformasikan Perseroan yang

    pada tahun 2013 telah dimulai dengan penetapan Visi baru yaitu: Menjadi Perusahaan yang Terkemuka pada tahun 2022. Visi tersebut menjadi landasan bagi perusahaan untuk terus melakukan ekspansi. Dengan

    didukung kompetensi, kapasitas dan pengalaman, jalan tol baru yang dimiliki Jasa Marga akan terus bertambah. Pertumbuhan selama 5 tahun terakhir yang dicapai oleh Jasa Marga akan menjadi pertumbuhan yang

    berkelanjutan dengan penambahan pengoperasian jalan-jalan tol baru serta dengan upaya penambahan konsesi-konsesi jalan tol baru yang

    potensial Jasa Marga Menuju Pertumbuhan Berikutnya (Leading Up to the Next Growth).

    Heading toward The Next GrowthJasa Marga is a growing company that will continue to grow. Through the new project operations and construction completion in 2013, Jasa Marga

    has secured a number of supportive assets for its future growth.

    The current growth is majorly strengthened by the Company’s transformation in 2013 through the determination of its new vision:

    Becoming The Renowned Company in 2022. The vision became the Company’s foundation in holding expansion. By the supports of

    competencies, capacity, and experiences, Jasa Marga will add the number of new toll road projects. The growth that Jasa Marga has achieved in the last 5 years will mark the sustainable growth of the new toll road

    operations and the addition of their potential concessions to encourage Jasa Marga in leading up to the next growth.

    .

    Kilas Kinerja Performance Highlight

    Laporan Dewan Komisaris dan Direksi Report of the Board of Commissioners

    and the Directors

    Profil Perusahaan Company Profile

    Analisis dan Pembahasan Manajemen atas Kinerja Perseroan Management Discussion and Analysis of the Performance of the Company

    Kinerja Pengembangan UsahaBusiness Development Performance

    4 Laporan Tahunan 2018 PT Jasa Marga (Persero) Tbk.

  • 2017Transformasi untuk Pertumbuhan Berkelanjutan Sebagai pionir pembangunan infrastruktur jalan tol di Indonesia, Jasa Marga tidak pernah berhenti melakukan berbagai macam inovasi guna melancarkan segenap transformasi untuk membangun konektivitas negeri.

    Sejalan dengan itu, Jasa Marga terus melakukan inovasi dan bertransformasi menjadi perusahaan modern yang memegang kepemilikan jalan tol terbesar di Indonesia. Berbagai inovasi dalam perkembangan teknologi dan kebutuhan operasional di jalan tol mulai dikembangkan oleh Jasa Marga guna memenuhi misi Perseroan dalam memimpin pembangunan jalan tol di Indonesia untuk meningkatkan konektivitas nasional, menjalankan usaha jalan tol di seluruh rantai nilai secara profesional dan berkesinambungan, memaksimalkan pengembangan kawasan untuk meningkatkan kemajuan masyarakat dan keuntungan perusahaan, serta meningkatkan kepuasan pelanggan dengan pelayanan yang prima.

    Transformation for Sustainable GrowthAs the pioneer of toll road infrastructure development in Indonesia, Jasa Marga never stops striving various innovations and the country’s connectivity development.

    In line with that, Jasa Marga continues to innovate and transform into a modern company holding the largest toll road ownership in Indonesia. Various innovations in technological developments and operational needs on toll roads are being developed by Jasa Marga to fulfill the Company’s mission to lead the development of toll roads in Indonesia to enhance national connectivity, to run toll roads throughout the value chain professionally and sustainably, to maximize the development of the region to improve advancement of society and corporate profits, and improve customer satisfaction with excellent service.

    2014

    Konektivitas untuk Mewujudkan PertumbuhanJasa Marga sedang Menuju Pertumbuhan Berikutnya dan bersamaan dengan itu Jasa Marga telah memulai dan sedang melakukan proses transformasi bisnis dalam menyambut kesempatan yang semakin terbuka luas di depan mata. Transformasi yang dijalankan Jasa Marga mendorong agar proses bisnis dapat dilakukan secara lebih efisien dan cepat agar tantangan sekaligus kesempatan yang sangat besar itu dapat diraih dan dijalankan sekaligus merupakan wujud kontribusi Jasa Marga untuk Mewujudkan Konektivitas yang mendukung Pertumbuhan ekonomi bangsa dan Pertumbuhan Perseroan.

    Connectivity to Manifest The GrowthJasa Marga is heading to the next phase of growth as it is in the process of business transformation in welcoming a wider scope of opportunity. The transformations that Jasa Marga is currently pursuing can efficiently and quickly encourage the business process to deal with the existing challenges and take the opportunities as the reflection of its contribution in actualizing the connectivity that will boost the Company and national economic growth.

    Mewujudkan Infrastruktur untuk Mempercepat Pertumbuhan Ekonomi Nasional Jasa Marga sebagai salah satu BUMN penyedia jasa infrastruktur jalan tol mempunyai posisi yang penting dalam mendorong pertumbuhan ekonomi nasional melalui pembangunan dan pengoperasian jalan tol sebagai prasarana distribusi lalu-lintas barang dan manusia maupun sebagai prasarana pembentuk struktur ruang wilayah.

    Dengan panjang jalan tol beroperasi yang terus bertambah, akan mengikat dan menghubungkan antar daerah yang ada di Indonesia. Memperlancar proses produksi, pasar dan konsumsi akhir, meningkatkan kesejahteraan sosial dan lingkungan dan pada akhirnya akan mendorong pertumbuhan ekonomi. Infrastruktur yang baik dan terwujud akan menjadi salah satu kunci dan motor penggerak pertumbuhan ekonomi.

    Infrastructure Implementation to Accelerate The National Economic GrowthJasa Marga as one of the State-Owned Enterprises that provides toll road infrastructure development services occupies an important position in encouraging the national economic growth through the toll road construction and operation as the infrastructure that accommodates the goods and public traffic distribution of goods and human as well as develops regional structure.

    The growing number of toll road operations will provide cross-regional links and connections in Indonesia. It helps to expedite the production process, accommodate the market distribution, improve social and environmental welfare, and eventually will boost economic growth. The concept implies that good infrastructure will become one of the key factors of economic growth.

    2015

    Akselerasi Pembangunan Infrastruktur Pemerintah menargetkan pertumbuhan ekonomi Indonesia pada tahun 2016 di kisaran 5% dan tumbuh hingga 5,1% pada tahun 2017. Pertumbuhan ekonomi tersebut bergantung pada efektivitas kebijakan di dalam negeri dan luar negeri serta keberhasilan reformasi ekonomi.

    Jasa Marga sebagai operator dan pengembang jalan tol terkemuka di Indonesia memiliki posisi penting dalam mendukung pertumbuhan ekonomi nasional. Peran Jasa Marga terwujud dari pembangunan dan pengoperasian jalan tol sebagai prasarana distribusi barang dan jasa maupun prasarana pembentuk struktur ruang wilayah.

    Dengan semangat dan komitmen membangun bangsa, serta melalui pengalaman, kompetensi, dan sumber daya yang berdaya saing dan mumpuni, Jasa Marga siap mendorong percepatan dan perluasan pembangunan infrastruktur, khususnya jalan tol di seluruh Indonesia untuk meningkatkan pertumbuhan ekonomi baik wilayah maupun nasional.

    Acceleration of Infrastructure DevelopmentThe government targeted Indonesian economic growth in 2016 reached 5% and to grow up to 5.1% in 2017. The economic growth depended on domestic and international policy effectiveness as well as the success of the economic reforms.

    Jasa Marga as the Indonesian toll road operator and developer occupies an important position in supporting the national economic growth. Jasa Marga’s role was implemented through the toll road construction and operation as the infrastructures for goods and services distribution, in addition to the regional structure development.

    With its spirit and commitment in developing the nation through its experience, competence, and competitive and qualified resources, Jasa Marga is ready to encourage the infrastructure acceleration and expansion, especially toll road development in Indonesia as an attempt to improve both regional and national economic growth.

    2016

    Modal Insani Human Capital

    Tata Kelola PerusahaanCorporate Governance

    Tanggung Jawab Sosial Perusahaan Corporate Social Responsibility

    Nama dan Alamat Lembaga dan/atau Profesi Penunjang, Kantor Cabang, Entitas Anak, Entitas Asosiasi, Ventura Bersama dan Aset Keuangan

    Name and Address of Capital Market Supporting Institutions and/or Professionals, Branch Offices, Subsidiaries, Associates, and Financial Assets

    52018 Annual Report PT Jasa Marga (Persero) Tbk.

  • Kontribusi Terbaik KamiOur Best Contributions

    Market Leader Industri Jalan TolMarket Leader in Toll Road Industry

    Optimalisasi Layanan Lalu Lintas Arus Balik Lebaran 1439 HOptimization of Traffic Service at the Homecoming Flow of 1439 H

    Inisiasi Alternatif Pendanaan BaruInitiation of the New Funding Alternative

    Sampai saat ini Jasa Marga tetap mampu mempertahankan posisi sebagai pemimpin di industri jalan tol dengan menguasai 66% pangsa pasar jalan tol beroperasi dengan mengoperasikan 1.000 km jalan tol dan menguasai 80% pangsa pasar volume lalu lintas transaksi di Indonesia.

    To date, Jasa Marga still manages to maintain its position as a leader in toll road industry with market share by 66%, operating 1,000 km toll roads and dominating 80% of the market share for the transaction traffic volume in Indonesia.

    Untuk terus mendukung pertumbuhan infrastruktur di Indonesia, Jasa Marga terus menciptakan terobosan-terobosan dalam hal pendanaan. Setelah sebelumnya sukses menerbitkan Sekuritisasi Pendapatan Tol, Project Bond dan Komodo Bond di tahun 2017, kini Jasa Marga kembali menerbitkan instrumen pendanaan baru berbasis ekuitas di tahun 2018 yaitu Reksa Dana Penyertaan Terbatas (RDPT).

    To sustain the infrastructure growth in Indonesia, Jasa Marga is consistently creating breakthroughs in funding. After succeeding in publishing the Securitization of Toll Revenue, Project Bond, and Komodo Bond in 2017, Jasa Marga is now introducing its new equity-based funding instrument in 2018, which include Limited Participation Mutual Funds (RDPT).

    Pada H+3 Lebaran Tahun 2018, Jasa Marga mencatat volume lalu lintas harian mencapai 130.125 kendaraan kembali ke Jakarta. Jumlah tersebut merupakan jumlah lalu lintas tertinggi arah Jakarta yang pernah dilayani Jasa Marga.

    At the D+3 of Eid Al-Fitr in 2018, Jasa Marga recorded the number of daily traffic volume reaching 130,125 vehicles that returned to Jakarta. The number represented the highest traffic flow to Jakarta that Jasa Marga ever served.

    34%LainnyaOthers

    66%Jasa Marga

    6 Laporan Tahunan 2018 PT Jasa Marga (Persero) Tbk.

    Kilas Kinerja Performance Highlight

    Laporan Dewan Komisaris dan Direksi Report of the Board of Commissioners

    and the Directors

    Profil Perusahaan Company Profile

    Analisis dan Pembahasan Manajemen atas Kinerja Perseroan Management Discussion and Analysis of the Performance of the Company

    Kinerja Pengembangan UsahaBusiness Development Performance

  • Jasa Marga telah menerapkan perubahan sistem transaksi dan integrasi pada ruas tol Semarang ABC dan Jakarta Outer Ring Road (JORR) untuk peningkatan layanan transaksi di tahun 2018. Integrasi mengubah sistem transaksi jalan tol dari sistem transaksi tertutup menjadi sistem transaksi terbuka. Pengguna tol hanya melakukan satu kali transaksi sehingga efisiensi waktu dan peningkatan pelayanan dapat tercapai.

    Jasa Marga has implemented changes in the transaction and integration system on the Semarang ABC toll road and Jakarta Outer Ring Road (JORR) toll road to improve transaction services in 2018. Integration changes the transaction system toll road from a closed transaction system becomes an open transaction system where toll users only make one transaction so that time efficiency and service improvement can be achieved.

    Peningkatan Layanan Transaksi Melalui Integrasi Jalan Tol

    The Increase in Transaction Services Through the Integration of Toll Roads

    Konektivitas Trans JawaTrans Java Connectivity

    Dengan mengoperasikan Jalan Tol Semarang-Batang, Jalan Tol Semarang-Solo Seksi Salatiga-Kartasuro, Jalan Tol Ngawi-Kertosono-Kediri Seksi Wilangan-Kertosono dan Jalan Tol Gempol-Pasuruan Seksi Pasuruan-Grati serta Relokasi Jalan Tol Porong-Gempol yang merupakan bagian dari Jalan Tol Surabaya-Gempol. Pada tahun 2018, Perseroan memiliki 62% pangsa pasar Jalan Tol Trans Jawa atau sepanjang 585 km dari 944 km panjang Jalan Tol Trans jawa guna mendukung konektivitas wilayah khususnya Pulau Jawa.

    With the operation of Semarang-Batang Toll Road, Semarang-Solo Toll Road Salatiga-Kartasuro Section, Ngawi-Kertosono-Kediri Toll Road Wilangan-Kertosono Section, and Gempol-Pasuruan Toll Road Pasuruan-Grati Section, and as a result of relocation of Porong-Gempol Toll Road which is part of Surabaya-Gempol Toll Road, the Company, in 2018, dominated 62% of the market share for Trans Java Toll Road, i.e. as long as 585 km from a total road length of 944 km in support of regional connectivity, especially in Java island.

    72018 Annual Report PT Jasa Marga (Persero) Tbk.

    Modal Insani Human Capital

    Tata Kelola PerusahaanCorporate Governance

    Tanggung Jawab Sosial Perusahaan Corporate Social Responsibility

    Nama dan Alamat Lembaga dan/atau Profesi Penunjang, Kantor Cabang, Entitas Anak, Entitas Asosiasi, Ventura Bersama dan Aset Keuangan

    Name and Address of Capital Market Supporting Institutions and/or Professionals, Branch Offices, Subsidiaries, Associates, and Financial Assets

  • Tema dan Arti Tema Theme and Meaning of Theme 003

    Kesinambungan Tema Theme Sustainability 004

    Kontribusi Terbaik Kami Our Best Contributions 006

    Daftar Isi Table of Contents 008

    Disclaimer Disclaimer 015

    Sekilas Tentang Perseroan Company Overview 016

    Jejak Langkah Milestone 018

    018 KILAS KINERJA Performance HighlightCapaian Penting 2018 Important Achievements in 2018 020

    Ikhtisar Data Keuangan Penting Highlights of Important Financial Data 022

    Ikhtisar Keuangan dan Rasio Keuangan Financial Highlights and Financial Ratios 022

    Ikhtisar Operasional Operational Overview 024

    Informasi Harga Saham Information on Stock Price 025

    Aksi Korporasi Corporate Action 027

    Aksi Penghentian Sementara Perdagangan Saham (Suspension) dan/atau Penghapusan Pencatatan Saham (Delisting) Temporary Termination of Stock Trading (Suspension) and/or Shares Registration Delisting 027

    Informasi Obligasi Sukuk dan/atau Obligasi Konversi Information on Bonds, Sukuk, and/or Convertible Bonds 028

    Informasi Sumber Pendanaan lainnya Information on Other Sources of Funding 028

    Laporan Analis Perusahaan Company Analyst Report 029

    Peristiwa Penting Important Events 032

    038 LAPORAN DEWAN KOMISARIS DAN DIREKSI Report of The Board of Commissioners and the Directors

    Laporan Dewan Komisaris Report of the Board of Commissioners 040

    Laporan Direksi Directors’ Report 058

    Tanggung Jawab Laporan Tahunan 2018 Responsibility of Annual Report 2018 070

    Daftar IsiTable of Contents

    072 PROFIL PERUSAHAAN Company Profile

    Identitas Jasa Marga Jasa Marga Identity 074

    Brand Perusahaan Company Brand 075

    Riwayat Singkat Perusahaan Brief History of Company 076

    Keterangan Perubahan Nama Description of Name Change 077

    Bidang Usaha Business fields 077

    Kegiatan Usaha Menurut Anggaran Dasar Business Activities Based on Articles of Association 077

    Kegiatan Usaha Business Activities 078

    Proses Bisnis Business Process 078

    Perkembangan Industri Jalan Tol dan Bisnis Jasa Marga The Development of Toll Road Industry and Jasa Marga Business 080

    Perkembangan Bisnis Jalan Tol Toll Road Business Development 081

    Perkembangan Usaha Lain Other Business Development 082

    Produk dan Jasa Product and Service 082

    Pengembangan Usaha Jalan Tol Toll Road Business Development 082

    Pengoperasian Jalan Tol Toll Road Operation 083

    8 Laporan Tahunan 2018 PT Jasa Marga (Persero) Tbk.

    Kilas Kinerja Performance Highlight

    Laporan Dewan Komisaris dan Direksi Report of the Board of Commissioners

    and the Directors

    Profil Perusahaan Company Profile

    Analisis dan Pembahasan Manajemen atas Kinerja Perseroan Management Discussion and Analysis of the Performance of the Company

    Kinerja Pengembangan UsahaBusiness Development Performance

  • Pengembangan Usaha Lain Other Business Development 083

    Sebaran Wilayah Usaha Distribution of Business Areas 084

    Struktur Organisasi Organization Structure 086

    Visi, Misi dan Budaya Perusahaan Company’s Vision, Mision and Culture 088

    Visi Vision 089

    Misi Mission 090

    Review Visi dan Misi oleh Dewan Komisaris dan Direksi Vision and Mission Review by the Board of Commissioners and Directors 092

    Budaya Perusahaan Company Culture 093

    Profil Manajemen Management Profile 096

    Profil Dewan Komisaris The Board of Commissioners Profile 096

    Profil Direksi Profile of Directors 102

    Profil Komite di Bawah Dewan Komisaris The Committee Under the Board of Commissioners Profile 108

    Komite Audit Audit Comittee 108

    Komite Nominasi, Remunerasi dan Risiko Nomination, Remuneration, and Risk Committee 110

    Profil Pejabat Senior Senior Officers Profile 112

    Kantor Pusat Head Office 112

    Kantor Cabang Branch Office 122

    Profil Pejabat Entitas Anak Profile of Officials of Subsidiaries 124

    Pendidikan dan/atau Pelatihan Dewan Komisaris, Direksi, Komite-Komite, Sekretaris Perusahaan, dan Unit Audit Internal Education and/or Training of Board of Commissioners, Directors, Committees, Company Secretary, and Internal Audit Unit 132

    Pengembangan Kompetensi Dewan Komisaris Competency Development of the Board of Commissioners 132

    Pengembangan Kompetensi Direksi Competency Development of the Directors 132

    Pengembangan Kompetensi Komite Audit Competency Development of the Audit Committee 133

    Pengembangan Kompetensi Komite Nominasi, Remunerasi dan Risiko Competency Development of the Nomination, Remuneration and Risk Committees 134

    Pengembangan Kompetensi Sekretaris Perusahaan Competency Development of the Corporate Secretary 134

    Pengembangan Kompetensi Unit Internal Audit Competency Development of Internal Audit Unit 135

    Profil dan Pengembangan Kompetensi Karyawan Employee Profile and Competency Development 137

    Jumlah Karyawan Berdasarkan Level Organisasi Number of Employees Based on Organization Level 137

    Jumlah Karyawan Berdasarkan Tingkat Pendidikan Number of Employees Based on Education Level 138

    Jumlah Karyawan Berdasarkan Status Kepegawaian Number of Employees Based on Age Range 138

    Jumlah Karyawan Berdasarkan Rentang Usia Number of Employees Based on Employment Status 138

    Jumlah Karyawan Berdasarkan Masa Kerja Number of Employees Based on Service Period 139

    Pengembangan Kompetensi Karyawan Employee Competency Development 139

    Kebijakan Policy 139

    Pengembangan Kompetensi Berdasarkan Level Jabatan Competency Development Based on Position Level 140

    Evaluasi Pelaksanaan Pengembangan Kompetensi Competency Development Implementation Evaluation 143

    Biaya Pengembangan Kompetensi Competency Development Costs 143

    Komposisi Pemegang Saham Composition of Shareholders 144

    Komposisi 20 Pemegang Saham Terbesar Composition of 20 Biggest Shareholders 145

    Komposisi Pemegang Saham 5% atau Lebih Composition of Shareholders of 5% or More 145

    Kelompok Pemegang Saham Masyarakat Kurang Dari 5% Community Shareholder Groups less than 5% 146

    Kepemilikan Saham Dewan Komisaris dan Direksi Shareholding of Board of Commissioners and Directors 146

    Pembelian/Penjualan Saham Dewan Komisaris dan Direksi Share Purchase or Sale of Board of Commissioners and Directors 147

    Daftar Entitas Anak dan/atau Entitas Asosiasi List of Subsidiaries and/or Associates 148

    Entitas Anak Subsidiaries 148

    Ventura BersamaJoint Venture 149

    Entitas Asosiasi Associates 150

    Aset Keuangan Financial Assets 150

    Struktur Grup Perusahaan Company Group Structure 152

    Kronologis Penerbitan dan/atau Pencatatan Saham Chronology of Share Issuance and/or Listing 154

    Kronologi Penerbitan dan/atau Pencatatan Obligasi Chronology of Bond Issuance and/or Listing 156

    Kronologi Penerbitan dan/atau Pencatatan Sumber Pendanaan Lainnya Chronology of Other Funding Sources Issuance and/or Listing 162

    92018 Annual Report PT Jasa Marga (Persero) Tbk.

    Modal Insani Human Capital

    Tata Kelola PerusahaanCorporate Governance

    Tanggung Jawab Sosial Perusahaan Corporate Social Responsibility

    Nama dan Alamat Lembaga dan/atau Profesi Penunjang, Kantor Cabang, Entitas Anak, Entitas Asosiasi, Ventura Bersama dan Aset Keuangan

    Name and Address of Capital Market Supporting Institutions and/or Professionals, Branch Offices, Subsidiaries, Associates, and Financial Assets

  • 172 ANALISIS DAN PEMBAHASAN MANAJEMEN ATAS KINERJA PERSEROAN Management Discussion and Analysis of The Performance of The Company

    Tinjauan Perekonomian Economic Review 170

    Analisis Perekonomian Global Analysis of Global Economy 170

    Analisis Perekonomian Nasional Analysis of National Economy 170

    Analisis Industri Analysis on Industry 171

    Analisis Perseroan Dalam Industri The Company’s Analysis of The Industry 173

    Tinjauan Operasional The Operational Review 174

    Strategi Perseroan The Company’s Strategies 174

    Aspek Pemasaran The Marketing Aspect 175

    Pangsa Pasar Market Share 175

    Strategi Pemasaran Marketing Strategies 177

    Segmen Usaha Business Segment 178

    Penjelasan Segmen Segment Explanation 179

    Produktivitas, Pendapatan dan Profitabilitas Segmen Segments’ Productivity, Revenue, and Profitability 187

    Prospek Usaha Business prospect 212

    Strategi Ke Depan Future Strategy 214

    Arahan Strategis Strategic Direction 214

    Sasaran dan Strategi Usaha Business Targets and Strategies 215

    Tinjauan Keuangan Financial Review 216

    Kinerja Keuangan Financial performance 216

    Laporan Posisi Keuangan Konsolidasian Consolidated Financial Position Statements 217

    Laporan Laba Rugi dan Penghasilan Komprehensif lain Konsolidasian Consolidated Statement of Profit and Loss and Other Comprehensive Income

    236

    Laporan Arus Kas Konsolidasian Consolidated Cash Flow Statement 244

    Kemampuan Membayar Utang dan Kolektibilitas Piutang Collectibility of Receivable 245

    Kemampuan Membayar Utang Ability to Pay Debt 245

    Kolektibilitas Piutang Receivabes Collectibility 248

    Struktur Modal Capital Structure 248

    Rincian Struktur Modal Capital Structure Details 248

    Kebijakan Manajemen atas Struktur Modal dan Dasar Pemilihannya Management Policy of Capital Structure and its Basis of Selection 249

    Ikatan Material Investasi Barang Modal Material Bonds for Capital Goods Investment 249

    Investasi Barang Modal Capital Goods Investment 249

    Penghargaan dan Sertifikasi Awards and Certification 163

    Penghargaan Awards 163

    Sertifikasi Certification 165

    Informasi pada Situs Web Perseroan Information on The Company Website 166

    Informasi Material Mengenai Investasi, Ekspansi, Divestasi, Akuisisi, dan Restrukturisasi Hutang dan Modal Material Information on Investment, Expansion, Divestment, Acquisition and Debt and Capital Restructuring 250

    Investasi Investment 250

    Ekspansi Expansion 250

    Divestasi Divestment 250

    Akuisisi Acquisition 250

    Restrukturisasi Hutang dan Modal Debt and Capital Restructuring 250

    Komitmen dan Kontinjensi Commitments and Contingencies 251

    Pencapaian Target dan Target Ke Depan Achievement of Target and Future Target 263

    Pencapaian Target Target Achievement 263

    Target Ke Depan Future Target 263

    Informasi dan Fakta Material Setelah Tanggal Laporan Akuntan Material Information and Facts After the Accountant Report Date 264

    Informasi Material Setelah Tanggal Laporan Keuangan Material Information After The Date of Financial Statements 264

    Informasi dan Fakta Material Setelah Tanggal Laporan Akuntan dan DampaknyaMaterial Information and Facts After The Date of Accountant’s Report and its Impacts 265

    Kebijakan, Pengumuman dan Pembayaran Dividen Dividen Policy, Announcement and Dividend Payment 265

    Kebijakan Dividen Dividen Policy 265

    Pengumuman dan Pembayaran Dividen Announcement and Dividend Payment 266

    Program Kepemilikan Saham oleh Karyawan dan Manajemen (ESOP/MSOP) Employee and Management Share Ownership Program (ESOP / MSOP) 266

    Realisasi Penggunaan Dana Hasil Penawaran Umum Realization of the Use of Funds from the Public Offering 268

    10 Laporan Tahunan 2018 PT Jasa Marga (Persero) Tbk.

    Kilas Kinerja Performance Highlight

    Laporan Dewan Komisaris dan Direksi Report of the Board of Commissioners

    and the Directors

    Profil Perusahaan Company Profile

    Analisis dan Pembahasan Manajemen atas Kinerja Perseroan Management Discussion and Analysis of the Performance of the Company

    Kinerja Pengembangan UsahaBusiness Development Performance

  • 280 KINERJA PENGEMBANGAN USAHA Business Development Performance

    Kinerja Pengembangan Usaha Jalan Tol Business Development Performance 282

    Prospek Industri Jalan Tol Prospect of Toll Road Industry 282

    Jaringan Jalan Tol Jasa Marga Network of Jasa Marga Toll Roads 283

    Realisasi Penggunaan Dana Initial Public Offering (IPO) Realization of The Use of IPO Proceeds Fund 268

    Realisasi Penggunaan Dana Obligasi Realization Of The Use Of Bonds 270

    Realisasi Penggunaan Dana Penawaran Umum Terbatas Melalui Hak Memesan Efek Terlebih Dahulu (PMHETD) Realization of The Use of Limited Public Offering Through Rights Issue 271

    Informasi Transaksi Material Yang Mengandung Benturan Kepentingan dan/atau Transaksi dengan Pihak Afiliasi Information on Material Transactions that Contain Conflicts of Interest and/or Transactions with Affiliates 272

    Transaksi Pihak Afiliasi Transaction with Affiliated Parties 272

    Transaksi Pihak Berelasi Transaction with Related Parties 272

    Aspek Perpajakan Taxation Aspects 278

    Perubahan Peraturan Perundang- undangan dan Dampaknya Changes in Laws and Impacts 278

    Perubahan Kebijakan Akuntansi Changes in Accounting Policies 279

    Informasi Kelangsungan Usaha Business Continuity Information 279

    Konsensi-Konsensi yang Dimiliki Jasa Marga Concessions Owned By Jasa Marga 287

    Pengembangan Usaha Jalan Tol Toll Road Business Development 289

    Jasa Marga: Connecting Indonesia Jasa Marga: Connecting Indonesia 289

    Progres Pembangunan Ruas-Ruas Jalan Tol Baru Berdasarkan Status Proyek New Toll Road Sections DevelopmentProgress Based on Project Status 289

    Progres Pembangunan Ruas-Ruas Jalan Tol Baru Berdasarkan Wilayah New Toll Road Sections DevelopmentProgress Based on Regions 291

    Jaringan Jalan Tol Jasa Marga: Pulau Jawa Network Of Jasa Marga Toll Roads: Java 291

    Jaringan Jalan Tol Jasa Marga: Wilayah Jabotabek Network of Jasa Marga Toll Roads:Jabodetabek Area 310

    Jaringan Jalan Tol Jasa Marga: Pulau Bali Network Of Jasa Marga Toll Roads: Bali 325

    Jaringan Jalan Tol Jasa Marga: Pulau Sumatera Network Of Jasa Marga Toll Roads: Sumatera 328

    Jaringan Jalan Tol Jasa Marga: Pulau Kalimantan Network Of Jasa Marga Toll Roads: Kalimantan 331

    Jaringan Jalan Tol Jasa Marga: Pulau Sulawesi Network Of Jasa Marga Toll Roads: Sulawesi 334

    Kinerja Pengembangan Usaha Lain Performance Of Other Business Development 337

    Pengembangan Usaha Lain Other Business Development 337

    Pengembangan Usaha Jasa Layanan Operasi Business Development Of OperationServices 337

    Pengembangan Usaha Jasa Layanan Pemeliharaan Maintenance Services BusinessDevelopment 341

    Pengembangan Usaha Properti Property Business Development 344

    330 MODAL INSANI Human Capital

    Perubahan Budaya Perusahaan Corporate Culture Change 351

    Internalisasi Budaya Perusahaan Company Culture Internalization 352

    Sosialisasi Tata Nilai Perusahaan Socialization of The Company Value 352

    Rerangka Strategi Manajemen Modal Insani Human Capital Management Strategy 354

    Strategi Pengelolaan Modal Insan di JSMR Human Capital Management Strategies in JSMR 354

    Arsitektur Human Capital Human Capital Architechture 354

    Employee Value Proposition Employee Value Proposition 357

    Pengembangan Organisasi Organizational Development 359

    Transformasi di Bidang Modal Insani Transformation in Human Capital 359

    Program Alih Profesi Professional Transfer Program 359

    Manajemen Modal Insani Human Capital Management 361

    Kebijakan dan Pelaksanaan Rekrutmen Recruitment Policy and Implementation 361

    Rekrutmen dan Penempatan Recruitment and Placement 361

    Proses Seleksi Selection Process 361

    Kebijakan dan Pelaksanaan Pengembangan Kompetensi Policy and Implementation of Competence Development 362

    Realisasi Program Pelatihan dan Pengembangan Realization of Training and Development Programs 362

    Kebijakan dan Pelaksanaan Pengembangan Karir Career Development Policy and Implementation 364

    Talent Management Talent Management 364

    Penilaian Kinerja Performance Assessment 367

    112018 Annual Report PT Jasa Marga (Persero) Tbk.

    Modal Insani Human Capital

    Tata Kelola PerusahaanCorporate Governance

    Tanggung Jawab Sosial Perusahaan Corporate Social Responsibility

    Nama dan Alamat Lembaga dan/atau Profesi Penunjang, Kantor Cabang, Entitas Anak, Entitas Asosiasi, Ventura Bersama dan Aset Keuangan

    Name and Address of Capital Market Supporting Institutions and/or Professionals, Branch Offices, Subsidiaries, Associates, and Financial Assets

  • 378 TATA KELOLA PERUSAHAAN Good Corporate Governance

    Jejak Langkah Penerapan Tata Kelola Perusahaan di Jasa Marga Tracks on Jasa Marga Corporate Governance Implementation 380

    Rerangka Penerapan Tata Kelola PerusahaanFramework of Corporate Governance Implementation 382

    Prinsip Principles 383

    Tujuan Penerapan GCG Jasa Marga Objectives of The Implementation of Jasa Marga’s GCG 383

    Governance StructureGovernance Structure 384

    Struktur Organ Perusahaan Company Organ Structure 384

    Program Bidik Jabatan Target Position Program 371

    Kebijakan Remunerasi Remuneration Policy 372

    Kepesertaan Program Jaminan Kesehatan Nasional Participation of the National Health Insurance Program 373

    Program Pasca Kerja Pension Programs 373

    Program Pensiun Manfaat Pasti (PPMP) dan Program Pensiun Iuran Pasti (PPIP) Benefit Pension Program and Premium Pension Program 374

    Program Purna Karya Post-Employment Program 374

    Program Jaminan Hari Tua (JHT) dan Jaminan Pensiun BPJS Ketenagakerjaan Old Age Guarantee Program and BPJS Pension Guarantee 374

    Program Jaminan Kesehatan Pensiunan dan Keluarga Pension and Family Health Assurance Programs 374

    Engagement Karyawan Employee Engagement 375

    Penghargaan Kepada Karyawan Awards to Employees 375

    Harmonisasi Hubungan Industrial Harmonization of Industrial Relations 376

    Program Orientasi Bagi Komisaris Baru Orientation Program for The New Board of Commissioners 444

    Pembidangan Tugas Pengawasan Dewan Komisaris Division of Monitoring Tasks of The Board of Commisioners 445

    Kebijakan Keberagaman Dewan Komisaris dan Penerapannya Diversity Policy of The Boardof Commissioners and The Implementation 454

    Kebijakan Rangkap Jabatan Dewan Komisaris Policy on Concurrent Position of the Board of Commissioners 457

    Pengelolaan Benturan Kepentingan Dewan Komisaris Management of Conflict of Interest of the Board of Commissioners 458

    Kepemilikan Saham Dewan Komisaris Share Ownership of the Board of Commissioners 460

    Komisaris Independen Independent Commissioners 460

    Rapat Dewan Komisaris Board of Commissioners Meeting 461

    Kebijakan Remunerasi Dewan Komisaris Remuneration Policy for the Board of Commissioners 469

    Keputusan, Rekomendasi dan Pelaksanaan Tugas Dewan Komisaris The Decisions, Recommendations, and Performance of Duties of the Board of Commissioners 473

    Pemantauan dan Evaluasi Tindak Lanjut Keputusan Rapat Dewan Komisaris dan Rapat Koordinasi Dewan Komisaris-Direksi Selama Tahun 2018 Follow-up Monitoring and Evaluation of Board of Commissioners’ Meeting Resolutions and Board of Commissioners-Directors Coordination Meetings during 2018 475

    Penilaian Kinerja Dewan Komisaris Performance Evaluation of The Board of Commissioners 476

    Penilaian Kinerja Komite Di Bawah Dewan Komisaris dan Dasar Penilaiannya Performance Evaluation of The Committees Under The Board of Commissioners and its Basis of Assessment 479

    Mekanisme Pengunduran Diri dan Pemberhentian Dewan Komisaris The Mechanism of Resignation and Dismissal of The Board of Commisioners 480

    Direksi Directors 482

    Referensi Peraturan Reference of Regulation 482

    Tugas dan Tanggung Jawab Direksi Duties and Responsibilities of Directors 482

    Hak dan Wewenang Direksi Rights and Authorities of Directors 488

    Governance Soft Structure Governance Soft Structure 386

    Governance Process Governance Process 388

    Governance Outcome Governance Outcome 389

    Komitmen Dalam Penerapan Tata Kelola Perusahaan Commitment on Corporate Governance Implementation 389

    Dasar Penerapan Tata Kelola Perusahaan Fundamental of Corporate Governance Implementation 391

    Mekanisme Tata Kelola Perusahaan Governance Mechanism 393

    Perlakuan yang Sama Terhadap Seluruh Pemegang Saham Equal Treatment for All Shareholders 393

    Rapat Umum Pemegang Saham General Meeting of Shareholders 394

    Pemegang Saham Shareholders 394

    Hak dan Tanggung Jawab Pemegang Saham Shareholders’ Rights and Responsibility 395

    Hak Istimewa Pemegang Saham Seri A Dwi Warna Privileges of Series A Dwiwarna Shareholders 395

    Proses Penyelenggaraan RUPS GMS Organizing Process 397

    Dewan Komisaris Board of Commissioners 424

    Referensi Peraturan Reference of Regulation 424

    Tugas dan Tanggung Jawab Dewan Komisaris Board of Commissioners’ Duties and Obligations 424

    Hak dan Wewenang Dewan Komisaris Rights and Authority of the Board of Commissioners 436

    Keputusan yang Perlu Mendapat Persetujuan Dewan Komisaris Decision that Require Approvalfrom the Board of Commissioners 437

    Masa Jabatan Dewan Komisaris Term of Office of Board of Commissioners 438

    Kriteria Anggota Dewan Komisaris Criteria for Board of Commissioners 438

    Proses Nominasi dan Pemilihan Dewan Komisaris Nomination and Selection Process of the Board of Commissioners 440

    Pedoman dan Tata Tertib Kerja Dewan Komisaris Guidelines and Code of Conductof Board of Commissioners 441

    Komposisi dan Dasar Pengangkatan Dewan Komisaris Composition of and Basis for Board of Commissioners Assignation 442

    12 Laporan Tahunan 2018 PT Jasa Marga (Persero) Tbk.

    Kilas Kinerja Performance Highlight

    Laporan Dewan Komisaris dan Direksi Report of the Board of Commissioners

    and the Directors

    Profil Perusahaan Company Profile

    Analisis dan Pembahasan Manajemen atas Kinerja Perseroan Management Discussion and Analysis of the Performance of the Company

    Kinerja Pengembangan UsahaBusiness Development Performance

  • Masa Jabatan Direksi Term of Office of Directors 490

    Kriteria Direksi Criteria of Directors 490

    Proses Nominasi dan Pemilihan Direksi Nomination and Selection Process of Directors 491

    Pedoman dan Tata Tertib Kerja Direksi Guidelines and Work Regulations of the Directors 492

    Komposisi dan Dasar Pengangkatan Direksi Appointment Composition and Basics of The Directors 493

    Program Orientasi Bagi Direksi Baru Orientation Program for New The Directors 495

    Pembidangan Tugas Pengawasan Direksi Supervisory Assignments of The Directors 496

    Kebijakan Keberagaman Direksi dan Penerapannya Diversity Policy of The Directorsand Its Application 499

    Kebijakan Rangkap Jabatan Direksi Dual Position Policy of Directors 501

    Pengelolaan Benturan Kepentingan Direksi Directors’ Conflict of Interest Management 502

    Kepemilikan Saham Direksi Shareholding of Directors 503

    Direktur Independen dan Independen Direksi Independent Directors and Independence of the Directors 503

    Rapat Direksi Directors Meetings 504

    Kebijakan Remunerasi Direksi Remuneration Policy for Directors 519

    Penilaian Kinerja Direksi Directors Perfomance Evaluation 522

    Penilaian Kinerja Komite Di Bawah Direksi dan Dasar Penilaiannya Performance Evaluation of Committee UnderDirectors and its Basic Assessment 524

    Mekanisme Pengunduran Diri dan Pemberhentian Direksi Resignation and Dismissal Mechanism for the Directors 524

    Hubungan Dewan Komisaris dan Direksi Relationship Between Board of Commissioners and Directors 527

    Rapat Direksi-Dewan Komisaris Meetings of The Directorsand the Board of Commissioners 528

    Hubungan Afiliasi Direksi dan Dewan Komisaris Meeting Plans of Board of Commissioners-Directors 537

    Organ dan Komite di bawah Dewan Komisaris Organs and Committees Underthe Board of Commissioners 539

    Sekretaris Dewan Komisaris Secretary of the Board of Commissioners 539

    Komite Audit Audit Committee 541

    Komite Nominasi, Remunerasi dan Risiko Nomination, Remuneration and Risk Committee 551

    Tugas dan Tanggung Jawab Komite Nominasi, Remunerasi dan Risiko Duties and Responsibilities of The Nomination, Remuneration and Risk Committee 552

    Independensi Komite Nominasi, Remunerasi dan Risiko The Nomination, Remuneration, and Risk Committee Independence 557

    Laporan Singkat Pelaksanaan Kegiatan Komite Nominasi, Remunerasi dan Risiko Tahun 2018 Brief Report on The Implementation of Nomination, Remuneration and Risk Committee Activities in 2018 565

    Organ dan Komite di Bawah Direksi Organs and Committees UnderDirectors 606

    Sekretaris Perusahaan Corporate Secretary 568

    Unit Internal Audit Internal Audit Unit 572

    Komite Di Bawah Direksi Committee Under the Directors 578

    Informasi Pemegang Saham Utama dan Pengendali Information on Main and Controlling Shareholders 583

    Akuntan Publik Public Accountants 583

    Penerapan Fungsi Audit Internal Application of The External Audit Function 583

    Penunjukan Akuntan Publik The Appointment of Public Accountants 583

    Struktur Tim Kantor Akuntan Publik Structure of Public Accounting Office Teams 585

    Kantor Akuntan Publik, Nama Akuntan, Biaya dan Izin KAP Periode 5 Tahun Terakhir Public Accountant Offices, Name of Accountants, Costs and Permissions of KAP Period of The Last 5 Years 585

    Jasa Lain yang Diberikan Akuntan Other Services Given by Accountants 586

    Koordinasi Auditor Eksternal dan Komite Audit External Auditor Coordination and Audit Committee 586

    Manajemen Risiko Risk Management 586

    Kebijakan Manajemen Risiko Risk Management Policy 587

    Sistem Manajemen Risiko Risk Management System 588

    Struktur Tata Kelola Manajemen Risiko Risk Management Governance Structure 591

    Penilaian Risiko Risk Assessment 601

    Evaluasi Pelaksanaan Manajemen Risiko Evaluation of Risk Management Implementation 601

    Sistem Pengendalian Internal Internal Control System 603

    Lingkungan Pengendalian Control Environment 603

    Penilaian Risiko Risk Asessment 603

    Kegiatan Pengendalian Control Activities 604

    Informasi dan Komunikasi Information and Communication 606

    Pemantauan Pengendalian Internal Internal Control Monitoring 606

    Kesesuaian Dengan COSO Compatibility to COSO 606

    Evaluasi Pelaksanaan Sistem Pengendalian Internal Evaluation if Internal Control System Implementation 607

    Program Anti Korupsi Anti Corruption Program 607

    Perkara Penting Important Cases 607

    Perkara Penting yang Dihadapi Perusahaan Important Cases Faced by The Company 608

    Permasalahan Hukum Yang Sedang Dihadapi Dewan Komisaris dan Direksi Yang Sedang Menjabat Serta Entitas Anak Legal Issues Being Faced by The Board of Commissioners and Directors Currently inPlace, and The Subsidiary Entities 611

    Informasi Tentang Sanksi Administratif Information Regarding Administrative Sanctions 611

    Akses Informasi dan Data Perusahaan Access To Company Information and Data 612

    Siaran Pers Press Release 613

    Buletin Bulletin 613

    Transparansi Penyimpanan Laporan Report Delivery Transparency 613

    Kode Etik Code of Conduct 615

    Pokok-Pokok Kode Etik Code of Conduct Main Points 615

    Kepatuhan Terhadap Kode Etik Compliance to Code of Conduct 615

    132018 Annual Report PT Jasa Marga (Persero) Tbk.

    Modal Insani Human Capital

    Tata Kelola PerusahaanCorporate Governance

    Tanggung Jawab Sosial Perusahaan Corporate Social Responsibility

    Nama dan Alamat Lembaga dan/atau Profesi Penunjang, Kantor Cabang, Entitas Anak, Entitas Asosiasi, Ventura Bersama dan Aset Keuangan

    Name and Address of Capital Market Supporting Institutions and/or Professionals, Branch Offices, Subsidiaries, Associates, and Financial Assets

  • Penyebarluasan Kode Etik Dissemination of Code of Conduct 616

    Upaya Penerapan dan Penegakan Kode Etik Code of Conduct Application and Enforcement Efforts 616

    Jenis Sanksi Pelanggaran Kode Etik Types of Sanctions for Code of Conduct Violation 617

    Jumlah Pelanggaran Kode Etik Number of Code of Conduct Violations 617

    Kebijakan Gratifikasi Gratification Policy 618

    Pengelolaan Pengendalian Gratifikasi Gratification Control Management 618

    Pengelola Laporan Gratifikasi Gratification Report Administrator 620

    Pelaporan Gratifikasi Gratification Reporting 621

    Sosialisasi Kebijakan Gratifikasi Gratification Policy Communication 621

    Laporan Gratifikasi Tahun 2018 Gratification Report in 2018 621

    Whistleblowing System Whistleblowing System 622

    Pengelolaan Whistleblowing System Whistleblowing System Management 622

    Penyampaian Laporan Pelanggaran Submission of Violation Report 622

    Pengelola Whistleblowing System Manager of Whistleblowing System 623

    Perlindungan bagi Whistleblower Protection for Whistleblower 623

    Jenis Pelanggaran yang Dapat Dilaporkan Type of Violation That Can Be Reported 623

    Penanganan Pengaduan Complaint Handling 623

    Alur Proses Sistem Pelaporan Pelanggaran Flow of the Violation Reporting System Process 623

    Sosialisasi Whistleblowing System Dissemination of Whistleblowing System 624

    Jumlah Pengaduan Number of Complaints 625

    Konsistensi Penerapan Tata kelola Perusahaan Consistency on Corporate Governance Implementation 625

    Pengelolaan Laporan Harta Kekayaan Penyelenggaraan Negara (LHKPN) Management of State AssetManagement Report (LHPKN) 625

    Tata Kelola Teknologi Informasi Information Technology Governance 628

    Kebijakan Tata Kelola Teknologi Informasi Information Technology Governance Policy 626

    Prinsip-Prinsip Tata Kelola Teknologi Informasi Principles of Information Technology Governance 627

    Roadmap Tata Kelola Teknologi Informasi Information Technology Governance Roadmap 628

    Assessment Maturity Level Tata Kelola Teknologi Informasi Information Technology Governance Assessment Maturity Level 628

    Master Plan Teknologi Informasi Information Technology Master Plan 629

    Pengadaan Barang dan Jasa Procurement of Goods and Services 630

    Etika Perseroan dalam Penyediaan Barang dan Jasa Company Ethics in Procurement of Goods and Services 631

    Penerapan E-Procurement Implementation of E-Procurement 632

    Pakta Integritas Mitra Kerja Partners Integrity Pact 633

    Pakta Integritas Insan Jasa Marga Jasa Marga Personnels Integrity Pact 633

    Legal Audit Terhadap Peraturan Internal Legal Audit to Internal Regulation 633

    Penerapan Tata Kelola Perusahaan di Anak Perusahaan The Implementation of GoodCorporate Governance in Subsidiary 634

    Penerapan Pedoman Tata Kelola Perusahaan Terbuka Implementing Code of Corporate Governance for Public Company 635

    Asesmen Tata Kelola Perusahaan Assessment of Corporate Governance 640

    Asesmen GCG GCG Assessment 640

    Kriteria yang Digunakan Criteria of Assessment 640

    Pihak yang Melakukan Assessment Parties Conducting The Assessment 640

    Skor Penilaian Rating Score 640

    Rekomendasi dan Tindak Lanjutnya Recommendation and Follow Ups 641

    Rekomendasi dan Tindak Lanjutnya atas Assessment GCG Tahun Buku 2017 Recommendations and Follow Ups on GCG Assesment 2017 643

    ASEAN Corporate Governance Scorecard Asean Corporate GovernanceScorecard 648

    Kriteria yang Digunakan Criteria of Assessment 648

    Pihak yang Melakukan Penilaian Parties Conducting The Assessment 648

    Skor Penilaian Rating Score 648

    Rekomendasi dan Tindak Lanjutnya Recommendation and Follow Ups 649

    654 TANGGUNG JAWAB SOSIAL PERUSAHAAN Corporate Social Responsibility

    Tata Kelola Tanggung Jawab Sosial Social Responsibility Governance 654

    Komitmen Tanggung Jawab Sosial Commitment to Social Responsibility 654

    Metoda dan Ruang Lingkup Due Diligent Terhadap Dampak Sosial, Ekonomi dan Lingkungan dari Aktivitas Perseroan Due Diligent Methods and Scopes on Social, Economic, and Environmental Impacts of Company Activities 654

    Stakeholder Penting yang Terdampak atau Berpengaruh Pada Dampak dari Kegiatan Perseroan Important Stakeholders Affectedon The Company’s Activities 655

    Isu-Isu Penting Sosial, Ekonomi dan Lingkungan Terkait Dampak Kegiatan Perseroan Important Social, Economic andEnvironmental Issues Related to TheImpact of The Company’s Activities 659

    Tanggung Jawab Sosial Perusahaan yang Merupakan Kewajiban Maupun yang Melebihi Kewajiban Corporate Social Responsibilitiesthat Become Liabilities or ExtendedObligations 659

    Kegiatan Tanggung Jawab Sosial yang Melebihi Kewajiban Social Responsibility Activities thatExceed Obligations 660

    Tanggung Jawab Sosial Perusahaan Terkait dengan Hak Azasi Manusia Corporate Social Responsibility Related to Human Rights Policy 661

    Kebijakan Policy 661

    Target Target 661

    Kegiatan Activity 661

    Dampak Impact 662

    Tanggung Jawab Sosial Perusahaan Terkait dengan Operasi yang Adil Corporate Social Responsibility Related to Fair Operations 663

    Kebijakan Policy 663

    Target Target 663

    Kegiatan Activity 663

    Dampak Impact 666

    14 Laporan Tahunan 2018 PT Jasa Marga (Persero) Tbk.

    Kilas Kinerja Performance Highlight

    Laporan Dewan Komisaris dan Direksi Report of the Board of Commissioners

    and the Directors

    Profil Perusahaan Company Profile

    Analisis dan Pembahasan Manajemen atas Kinerja Perseroan Management Discussion and Analysis of the Performance of the Company

    Kinerja Pengembangan UsahaBusiness Development Performance

  • Dalam Laporan Tahunan ini, nama PT Jasa Marga (Persero) Tbk. dapat disingkat menjadi “Jasa Marga”, atau “Perseroan”.

    Pernyataan PenyangkalanDokumen ini dapat berisi beberapa pernyataan yang merupakan proyeksi dan pandangan masa depan yang menggambarkan cara pandang Perseroan terhadap kejadian-kejadian dan kinerja keuangan di masa depan, serta kondisi keuangan, hasil operasi dan hasil usaha, kondisi ekonomi, kondisi sektor, kondisi lalu lintas, serta rencana dan tujuan terkait. Pandangan-pandangan ini didasarkan pada beberapa estimasi dan asumsi saat ini yang dapat berubah seiring dengan ketidakpastian, kontijensi dan berbagai risiko bisnis, ekonomi dan kompetisi yang dapat berubah sewaktu-waktu; dapat menyebabkan hasil, kinerja dan kejadian sebenarnya berbeda secara material dari yang telah diprediksi atau diproyeksi; dan hal ini berada di luar kendali Perseroan dan Direksi Perseroan. Pernyataan-pernyataan tersebut tidak terkait baik secara langsung maupun secara ekslusif dengan fakta-fakta historis dan tidak mencerminkan niat, rencana, ekspektasi, asumsi dan keyakinan Perseroan mengenai kejadian-kejadian di masa datang. Tidak ada jaminan bahwa kejadian di masa datang akan muncul, proyeksi akan tercapai, atau asumsi Perseroan benar. Pernyataan-pernyataan tersebut bukan dan tidak dapat dianggap sebagai representasi atas kinerja Perseroan di masa datang.

    Informasi lebih lanjut dapat dilihat di HYPERLINK “http://www.jasamarga.com” www.jasamarga.comNotasi angka dalam Laporan Tahunan ini adalah dalam bahasa Indonesia

    In the Annual Report, the name PT Jasa Marga (Persero) Tbk. may be abbreviated to “Jasa Marga”, or “the Company”.

    DisclaimerThis document may contain statements that are projections and future views that illustrate the Company’s perspective on future financial events and performance, as well as the financial condition, results of operations and results of business, economic conditions, sector conditions, traffic conditions, and related plans and objectives. These views are based on several estimates and current assumptions that may change with the uncertainties, contingencies, and risks of business, economics, and competition that may change at any time; may cause actual results, performance, and events to differ materially from those already predicted or projected; and this is beyond the control of the Company and the Directors of the Company. These statements are not directly or exclusively related to the historical facts and do not reflect the Company’s intentions, plans, expectations, assumptions, and beliefs about future events. There is no guarantee that future events will arise, projections will be achieved, or the Company’s assumptions are correct. These statements are not and cannot be considered as representations of the Company’s performance in the future.

    Further information is available at HYPERLINK “http://www.jasamarga.com” www.jasamarga.comAll figures in this Annual Report are in Indonesian language

    Target Target 684

    Kegiatan Activity 684

    Biaya yang Dikeluarkan Expended Cost 687

    Dampak Impact 687

    Tanggung Jawab Sosial Perusahaan Terkait dengan Pengembangan Sosial Kemasyarakatan Corporate Social Responsibility Related to Community Social Development 688

    Kebijakan Policy 688

    Target Target 689

    Kegiatan Activity 689

    Dampak Impact 698

    Biaya Cost 699

    Tanggung Jawab Sosial Perusahaan Terkait dengan Tanggung Jawab Kepada Konsumen Corporate Social Responsibility Related to Responsibilities to Consumer 700

    Kebijakan Policy 700

    Target Target 700

    Kegiatan Activity 702

    Tanggung Jawab Sosial Perusahaan Terkait dengan Lingkungan Hidup Corporate Social Responsibility Related to the Environment 667

    Kebijakan Policy 667

    Target Target 670

    Kegiatan Activity 670

    Dampak Impact 672

    Sertifikasi Certification 673

    Tanggung Jawab Sosial Perusahaan Terkait dengan Ketenagakerjaan Corporate Social Responsibility Related to Employment 674

    Kebijakan Policy 674

    Target Target 678

    Kegiatan Activity 678

    Biaya yang Dikeluarkan Expended Cost 681

    Dampak Impact 682

    Tanggung Jawab Sosial Perusahaan Terkait dengan Keselamatan dan Kesehatan Kerja Corporate Social Responsibility Related to Occupational Health and Safety 682

    Kebijakan Policy 684

    Dampak Impact 700

    Tanggung Jawab Sosial Perusahaan Terkait dengan Tanggung Jawab Kepada Pemasok Corporate Social Responsibility Related to Responsibility to Suppliers 708

    Kebijakan Policy 708

    Target Target 709

    Kegiatan Activity 710

    Dampak Impact 712

    Saluran Pengaduan Impact 713

    NAMA DAN ALAMAT LEMBAGA DAN/ATAU PROFESI PENUNJANG, KANTOR CABANG, ENTITAS ANAK, ENTITAS ASOSIASI, VENTURA BERSAMA DAN ASET KEUANGANName and Address of Capital Market Supporting Institutions and/or Professionals, Branch Offices, Subsidiaries, Associates, and Financial Assets 714

    REFERENSI POJK DAN KRITERIA ARA POJK Reference Index 723

    LAPORAN KEUANGAN Financial Statements 755

    152018 Annual Report PT Jasa Marga (Persero) Tbk.

    Modal Insani Human Capital

    Tata Kelola PerusahaanCorporate Governance

    Tanggung Jawab Sosial Perusahaan Corporate Social Responsibility

    Nama dan Alamat Lembaga dan/atau Profesi Penunjang, Kantor Cabang, Entitas Anak, Entitas Asosiasi, Ventura Bersama dan Aset Keuangan

    Name and Address of Capital Market Supporting Institutions and/or Professionals, Branch Offices, Subsidiaries, Associates, and Financial Assets

  • Sekilas Tentang PerseroanCompany Overview

    Kantor Pusat Jasa MargaJasa Marga Head Office

    16 Laporan Tahunan 2018 PT Jasa Marga (Persero) Tbk.

    Kilas Kinerja Performance Highlight

    Laporan Dewan Komisaris dan Direksi Report of the Board of Commissioners

    and the Directors

    Profil Perusahaan Company Profile

    Analisis dan Pembahasan Manajemen atas Kinerja Perseroan Management Discussion and Analysis of the Performance of the Company

    Kinerja Pengembangan UsahaBusiness Development Performance

  • Entitas Anak/Subsidiaries:

    PT Jalantol Lingkarluar Jakarta 99,9%; PT Marga Sarana Jabar 55%;PT Jasamarga Surabaya Mojokerto 55,5%;PT Jasamarga Bali Tol 55%; PT Marga Lingkar Jakarta 65%; PT Jasamarga Gempol Pasuruan 99,3%; PT Jasamarga Pandaan Tol 92,2%;PT Marga Trans Nusantara 60%; PT Jasamarga Kunciran Cengkareng 76,2%;PT Jasamarga Kualanamu Tol 55%; PT Cinere Serpong Jaya 55%;

    Total Aset

    Rp82,42 triliunTotal of Assets

    IDR82.42 trillion

    Pemegang Saham:

    Pemerintah Republik Indonesia 70,00%

    Publik 30,00%Shareholders:

    The Government of the Republic

    of Indonesia 70.00%

    Public 30.00%

    Jalan Tol yang

    Beroperasi

    1.000 km1,000 km Toll Roads in Operation

    Konsesi Jalan Tol

    1.527 km1,527 km Toll Road Concessions

    Kegiatan Usaha:Pengelolaan, Pemeliharaan,

    dan Pengadaan Jaringan Jalan TolBusiness Activites:

    Toll Road Web Management, Maintenance,

    and Procurement

    Tanggal Berdiri:Established on:

    01 Maret 1978March 1, 1978

    PT Jasamarga Balikpapan Samarinda 62,1%PT Jasamarga Manado Bitung 65%; PT Jasamarga Pandaan Malang 60%;PT Jasamarga Jalanlayang Cikampek 80%; PT Jasamarga Transjawa Tol 99%;PT Jasamarga Japek Selatan 80%; PT Jasamarga Probolinggo Banyuwangi 94,8%; PT Jasamarga Tollroad Operator 99,9%; PT Jasamarga Tollroad Maintenance 99,8%; PT Jasamarga Properti 99,9%

    Entitas Asosiasi/Associates:

    PT Trans Marga Jateng 58,91%PT Jasamarga Solo Ngawi 40,00%PT Jasamarga Ngawi Kertosono 40,00%PT Jasamarga Semarang Batang 40,00%PT Trans Lingkar Kita Jaya 21,24%; PT Ismawa Trimitra 25%;PT Hutama Marga Waskita 30%

    172018 Annual Report PT Jasa Marga (Persero) Tbk.

    Modal Insani Human Capital

    Tata Kelola PerusahaanCorporate Governance

    Tanggung Jawab Sosial Perusahaan Corporate Social Responsibility

    Nama dan Alamat Lembaga dan/atau Profesi Penunjang, Kantor Cabang, Entitas Anak, Entitas Asosiasi, Ventura Bersama dan Aset Keuangan

    Name and Address of Capital Market Supporting Institutions and/or Professionals, Branch Offices, Subsidiaries, Associates, and Financial Assets

  • Jejak LangkahMilestone

    • Jasa Marga didirikan

    dengan bidang usaha

    pengelolaan, pemeliharaan

    dan pengadaan jaringan

    jalan tol.

    • Jalan Tol Jagorawi

    (Jakarta-Bogor-Ciawi)

    sebagai jalan tol pertama

    di Indonesia mulai

    beroperasi.

    • Jasa Marga was

    established in

    the management,

    maintenance, and toll road

    web procurement field.

    • Jagorawi Toll Road

    (Jakarta-Bogor-Ciawi)

    as the first toll road in

    Indonesia starting operate.

    1978

    1984

    1986

    1987

    1988

    1990 1991

    1998 2002

    2003

    2004

    2006

    1983

    Pengoperasian Jalan Tol Semarang

    The operation of Semarang Toll Road

    Pengoperasian Jalan Tol Jakarta-Cikampek.The operation of Jakarta-Cikampek Toll Road.

    Pengoperasian Jalan Tol Padaleunyi (Padalarang- Cileunyi)The operation of Padaleunyi Toll Road (Padalarang-Cileunyi)

    Pengoperasian Jalan Tol Jakarta Outer Ring Road (Seksi S Ruas Pondok Pinang-Lenteng Agung). The operation of Jakarta Outer Ring Road (JORR) Toll Road for Pondok Pinang-Lenteng Agung Section.

    • Pengoperasian Jalan Tol Jakarta-Tangerang.

    • Pengoperasian Jalan Tol Prof. Dr. Ir. Sedyatmo (Jalan Tol Bandara).

    • The operation of Jakarta-Tangerang Toll Road.

    • The operation of Prof. Dr. Ir. Sedyatmo Toll Road (Airport Toll Road).

    • Pengoperasian Jalan Tol Surabaya-Gempol.

    • Pengoperasian Jalan Tol Belmera (Belawan-Medan-Tanjung Morawa).

    • The operation of Surabaya-Gempol Toll Road.

    • The operation of Belmera Toll Road (Belawan-Medan-Tanjung Morawa).

    • Pemerintah membuka kesempatan pihak swasta berpartisipasi dalam mengusahakan jalan tol melalui sistem Build, Operate and Transfer (BOT) dengan Jasa Marga.

    • Jalan Tol Dalam Kota mulai dioperasikan oleh Jasa Marga secara bertahap.

    • The government opened up the opportunity for the private sectors to participate in toll road development through the Build, Operate and Transfer (BOT) system with Jasa Marga.

    • The Jakarta Inner Ring Road was gradually operated by Jasa Marga.

    Pengoperasian Jalan Tol Palikanci (Palimanan- Kanci). The operation of Palikanci Toll Road (Palimanan-Kanci).

    Pendirian PT Jalantol Lingkarluar Jakarta (JLJ). The development of PT Jalantol Lingkarluar Jakarta (JLJ).

    Pengoperasian Jalan Tol Cipularang (Cikampek- Purwakarta- Padalarang). The operation of Cipularang Toll Road (Cikampek-Purwakarta-Padalarang).

    Fungsi Otorisator dikembalikan kepada Pemerintah (Departemen Pekerjaan Umum c.q. Badan Pengatur Jalan Tol/BPJT). The return of Authorization Function to the Government (Department of Public Works c. q. Toll Road Regulatory Agency/BPJT).

    Penandatanganan Perjanjian Pengusahaan Jalan Tol (PPJT) Bogor Outer Ring Road, PPJT Semarang-Solo, PPJT Gempol-Pasuruan, PPJT Gempol-Pandaan, PPJT JORR W2 Utara, PPJT Surabaya-Mojokerto dan 13 ruas jalan tol yang telah dioperasikan oleh Perseroan.The signing of Bogor Outer Ring Road Toll Road Concession Agreement (PPJT), Semarang-Solo PPJT, Gempol-Pasuruan PPJT, Gempol-Pandaan PPJT, JORR W2 North PPJT, Surabaya-Mojokerto PPJT and 13 toll road sections operated by the Company.

    2008

    2007

    Penandatanganan PPJT Kunciran-Serpong.The Signing of Kunciran-Serpong PPJT.

    • Perubahan Logo Jasa Marga yang menggambarkan Modernisasi dan Transformasi Perseroan.

    • Jasa Marga menjadi perusahaan terbuka melalui Initial Public Offering (IPO) dan mencatatkan sahamnya di Bursa Efek Indonesia.

    • Jalan tol JORR terintegrasi dari Ulujami-Cilincing.

    • The change of Jasa Marga’s logo describing the Company’s modernization and transformation.

    • Jasa Marga appeared as a public company through the Initial Public Offering (IPO) and listed its shares in Indonesia Stock Exchange.

    • JORR Toll Road was integrated from Ulujami-Cilincing.

    18 Laporan Tahunan 2018 PT Jasa Marga (Persero) Tbk.

    Kilas Kinerja Performance Highlight

    Laporan Dewan Komisaris dan Direksi Report of the Board of Commissioners

    and the Directors

    Profil Perusahaan Company Profile

    Analisis dan Pembahasan Manajemen atas Kinerja Perseroan Management Discussion and Analysis of the Performance of the Company

    Kinerja Pengembangan UsahaBusiness Development Performance

  • • Penerbitan Reksa Dana Penyertaan Terbatas (RDPT) dan Dana Investasi dan Infrastruktur (DINFRA)

    • Divestasi Entitas Anak Minoritas Jakarta Lingkar Barat I (JLB)• Pengoperasian Jalan Tol Solo - Ngawi• Pengoperasian Jalan Tol Bogor Ring Road (BRR) Ruas Kd. Badak- Yasmin

    (seksi 2B)• Pengoperasian Jalan Tol Ngawi - Kertosono• Pengoperasian Jalan Tol Gempol - Pasuruan• Pengoperasian Jalan Tol Medan - Kualanamu - Tebing Tinggi Ruas SS Tanjung

    Morawa - SS Parbarakan• Pengoperasian Jalan Tol Semarang - Batang• Pengoperasian Jalan Tol Semarang - Solo Ruas Salatiga - Kertosuro

    • Jasa Marga launched the Limited Participation Mutual Funds (RDPT) and Investment and Infrastructure Funds (IIF).

    • The divestment of Minority Subsidiary Entity of Jakarta Lingkar Barat I (JLB).• The operation of Solo-Ngawi Toll Road.• The operation of Bogor Ring Road Toll Road (BRR) of Kd. Badak-Yasmin

    (Section 2B).• The operation of Ngawi-Kertosono Toll Road.• The operation of Gempol-Pasuruan Toll Road.• The operation of Medan-Kualanamu-Tebing Tinggi Toll Road for Tanjung

    Morawa-Parbarakan Section.• The operation of Semarang-Batang Toll Road.• The operation of Semarang-Solo Toll Road for Salatiga-Kertosuro Section.

    2009

    2010

    2011

    2012

    • Pengoperasian Jalan Tol Bogor Outer Ring Road (Seksi 1 Ruas Sentul Selatan-Kedung Halang).

    • Implementasi e-Toll Card.• Penandatanganan PPJT Cengkareng-Kunciran.• Akuisisi Jalan Tol Surabaya -Mojokerto.• The operation of Bogor Outer Ring Road Toll Road

    (Section 1 of South Sentul-Kedung Halang).• The implementation of e-Toll Card.• The Signing of Cengkareng-Kunciran PPJT.• The acquisition of Surabaya-Mojokerto Toll Road.

    Akusisi PT Jasamarga Tollroad Maintenance (dahulu PT Jasa Layanan Pemeliharaan).The acquisition of PT Jasamarga Tollroad Maintenance (which previously was PT Jasa Layanan Pemeliharaan).

    • Pengoperasian Jalan Tol Surabaya-Mojokerto (Seksi 1A Ruas Waru-Sepanjang) dan Jalan Tol Semarang-Solo (Seksi 1 Ruas Semarang-Ungaran).

    • Penandatanganan PPJT Nusa Dua-Ngurah Rai-Benoa.

    • The operation of the Surabaya-Mojokerto Toll Road (Section 1A of Waru-Sepanjang) and Semarang-Solo Toll Road (Section 1 of Semarang-Ungaran).

    • The Signing of Nusa Dua-Ngurah Rai-Benoa PPJT.

    Implementasi e-Toll Pass. The Implementation of e-Toll Pass.

    2013• Pengoperasian Jalan Tol Nusa Dua-Ngurah Rai-

    Benoa (Jalan Tol Bali Mandara) dan Jalan Tol JORR W2 Utara (Ruas Kebon Jeruk-Ciledug).

    • Pendirian PT Jasamarga Properti.• The operation of Nusa Dua-Ngurah Rai-Benoa

    Toll Road (Bali Mandara Toll Road) and JORR W2 North Toll Road (Kebon Jeruk-Ciledug Section)

    • The establishment of PT Jasamarga Properti

    • Pengoperasian Jalan Tol Semarang-Solo (Seksi 2 Ruas Ungaran-Bawen), Jalan Tol Bogor Outer Ring Road (Seksi 2A Kedung Halang-Kedung Badak) dan Jalan Tol JORR W2 Utara (Ruas Ciledug-Ulujami).

    • Memenangkan tender Hak Pengusahaan Jalan Tol (HPJT) Medan-Kualanamu-Tebing Tinggi.

    • Penandatanganan Perjanjian Pengoperasian Jembatan Tol Surabaya -Madura.

    • The operation of the Semarang-Solo Toll Road (Section 2 of Ungaran-Bawen), Bogor Outer Ring Road Toll Road (Section 2A of Kedung Halang-Kedung Badak) and JORR W2 NorthToll Road (Ciledug-Ulujami Section)

    • Winning the tender for the Medan-Kualanamu-Tebing Tinggi Toll Road (HPJT).

    • The signing of The Operation of Surabaya-Madura Toll Bridge Agreement

    2014

    2015

    • Akuisisi Jalan Tol Solo-Ngawi, Ngawi-Kertosono, dan Cinere-Serpong.• Pengoperasian Jalan Tol Gempol-Pandaan.• Pendirian PT Jasamarga Tollroad Operator (dahulu PT Jasa Layanan Operasi).• The acquisition of Solo-Ngawi, Ngawi-Kertosono, and Cinere-Serpong Toll Road.• The operation of Gempol-Pandaan Toll Road.• The establishment of PT Jasamarga Tollroad Operator (which previously was PT Jasa Layanan Operasi).

    2016• Pengoperasian Jalan Tol Surabaya-Mojokerto Seksi 4 Ruas Krian-

    Mojokerto.• Memenangkan tender Hak Pengusahaan Jalan Tol (HPJT) Batang-

    Semarang, Balikpapan-Samarinda, Manado-Bitung, Pandaan-Malang dan Jakarta-Cikampek II Elevated.

    • Integrasi sistem transaksi Jalan Tol Jakarta-Brebes.• The operation of Surabaya-Mojokerto Toll Road for Section 4 of Krian-

    Mojokerto.• Winning the tender for the Batang-Semarang (HPJT), Balikpapan-

    Samarinda, Manado-Bitung, Pandaan-Malang, and Jakarta-Cikampek II Elevated Toll Road concessions.

    • The integration of toll road transaction system from Jakarta to Brebes.

    2017• Pengoperasian Jalan Tol Semarang-Solo Ruas Bawen-Salatiga.• Pengoperasian Jalan Tol Medan-Kualanamu-Tebing Tinggi Ruas

    Kualanamu-Sei Rampah.• Pengoperasian Jalan Tol Gempol-Pasuruan Ruas Gempol-Rembang.• Pengopeperasian Jalan Tol Surabaya-Mojokerto Ruas Sepanjang-Krian.• Memenangkan tender HPJT dan penandatanganan PPJT Jakarta-Cikampek

    II Selatan yang merupakan proyek inisiasi Perseroan dan Probolinggo-Banyuwangi.

    • Pengoperasian jalan tol dengan transaksi non tunai sejalan dengan program Pemerintah GNNT (Gerakan Nasional Non Tunai) 100%.

    • Penerbitan Alternatif Pendanaan Emisi Obligasi I Marga Lingkar Jakarta Tahun 2017 yang merupakan obligasi di level proyek/Anak Perusahaan Jasa Marga, yaitu PT Marga Lingkar Jakarta (Project Bond) untuk Ruas Tol JORR W2 Utara (Kebon Jeruk-Ulujami).

    • Penerbitan Alternatif Pendanaan Sekuritisasi Pendapatan Tol Jagorawi melalui Penawaran Umum Kontrak Investasi Kolektif (KIK) Efek Beragun Aset (EBA) Mandiri JSMR01.

    • Penerbitan Alternatif Pendanaan Emisi Obligasi Global Berdenominasi Rupiah (Global IDR Bond) dengan nama Komodo Bond yang tercatat di London Stock Exchange (LSE) dan Singapore Exchange (SGX).

    • The operation of Semarang-Solo Toll Road for Bawen-Salatiga Section• The operation of Medan-Kualanamu-Tebing Tinggi Toll Road for Kualanamu-

    Sei Rampah Section.• The operation of Gempol-Pasuruan Toll Road for Gempol-Rembang Section.• The operation of Surabaya - Mojokerto Toll Road for Sepanjang-Krian Section.• Winning the HPJT tender and the signing of the PPJT Jakarta-Cikampek II

    Selatan which was an initiation project from the Company and Probolinggo-Banyuwangi.

    • The operation of the toll road through cashless transactions in line with the 100% of National Cashless Movement (GNNT) Program.

    • The Emission of Bonds I for Marga Lingkar Jakarta of 2017 as part of Jasa Marga’s subsidiary PT Marga Lingkar Jakarta’s project bond for JORR W2 NorthToll Road (Kebon Jeruk-Ulujami).

    • The Income Securitization for Jagorawi Toll Road through the Public Offering of Collective Investment Contract (CIC) of Mandiri JSMR01 Asset-Backed Securities (ABS).

    • Alternative issuance of Global Rupiah Bonds with the name Komodo Bond listed on the London Stock Exchange (LSE) and Singapore Exchange (SGX).

    2018

    192018 Annual Report PT Jasa Marga (Persero) Tbk.

    Modal Insani Human Capital

    Tata Kelola PerusahaanCorporate Governance

    Tanggung Jawab Sosial Perusahaan Corporate Social Responsibility

    Nama dan Alamat Lembaga dan/atau Profesi Penunjang, Kantor Cabang, Entitas Anak, Entitas Asosiasi, Ventura Bersama dan Aset Keuangan

    Name and Address of Capital Market Supporting Institutions and/or Professionals, Branch Offices, Subsidiaries, Associates, and Financial Assets

  • Kilas KinerjaPerformance Highlight

    Jembatan Kali Kuto, Jalan Tol Semarang-BatangKali Kuto Bridge, Semarang-Batang Toll Road

    01

  • Laporan hasil analisis atas saham, sebagian besar

    direkomendasikan untuk membeli saham Perseroan.

    Hal ini menunjukkan bahwa nilai perusahaan

    Jasa Marga dalam kondisi baik.

    The Reports of stock result analysis are mostly recommended to purchase company stock. It shows that company value of Jasa

    Marga is in a good condition.

  • Capaian Penting 2018Important Achievements in 2018

    Peningkatan Sistem Operasi Berbasis TeknologiTechnology-Based Operating System Improvement

    Transformasi Organisasi dan Peningkatan Kualitas Modal InsaniTransformation and Human Capital Quality Improvement

    Jalan Tol Baru Beroperasi (318,75 Km)Newly-Operating Toll Roads (318.75 Km)

    • Medan - Kualanamu - Tebing Tinggi Segmen SS TJ. Morawa - SS Parbarakan (10,75 Km)

    • Bogor Ring Road Segmen Kedung Badak - Simpang Yasmin (2,65 Km)

    • Batang - Semarang (75,00 Km)

    • Semarang - Solo Segmen Salatiga - Kartasura (32,65 Km)

    • Solo - Ngawi (90,43 Km)

    • Ngawi - Kertosono - Kediri Segmen Ngawi - Kertosono (87,02 Km)

    • Gempol - Pasuruan Segmen Rembang - Pasuruan (Grati) (20,25 Km)

    • Medan - Kualanamu - Tebing Tinggi SS TJ. Morawa - SS Parbarakan Segment (10.75 Km)

    • Bogor Ring Road Kedung Badak - Simpang Yasmin Segment (2.65 Km)

    • Batang - Semarang (75.00 Km)

    • Semarang - Solo Salatiga - Kartasura Segment (32.65 Km)

    • Solo - Ngawi (90.43 Km)

    • Ngawi - Kertosono - Kediri Ngawi - Kertosono Segment (87.02 Km)

    • Gempol - Pasuruan Rembang - Pasuruan (Grati) Segment (20.25 Km)

    • Uji Coba Single Lane Free Flow di Jalan Tol Bali - Mandara

    • Pemberlakuan Integrasi Jalan Tol JORR dan Integrasi Jalan Tol Semarang Seksi A, B, C

    • Penerapan Teknologi Pelayanan, Pengendalian dan Penertiban Lalu Lintas

    • Single Lane Free Flow Trial in Bali-Mandara Toll Road

    • Implementation of JORR Toll Road Integration and Semarang Toll Road Integration Sections A, B, C

    • Implementation of Traffic Service, Control, and Order Technology

    7

    • Go live Aplikasi E-learning (JM-Click dan JM-Wallet).

    • Restrukturisasi Struktur Organisasi Grup Jasa Marga.

    • Go live E-learning Application (JM-Click and JM-Wallet).

    • Restructuring of Jasa Marga Group’s Organizational Structure.

    20 Laporan Tahunan 2018 PT Jasa Marga (Persero) Tbk.

    Kilas Kinerja Performance Highlight

    Laporan Dewan Komisaris dan Direksi Report of the Board of Commissioners

    and the Directors

    Profil Perusahaan Company Profile

    Analisis dan Pembahasan Manajemen atas Kinerja Perseroan Management Discussion and Analysis of the Performance of the Company

    Kinerja Pengembangan UsahaBusiness Development Performance

  • Laba yang Terjaga di Tengah Bisnis EkspansifStable Profits amidst Business Expansion

    • Pendapatan Tol Toll Revenue

    Rp9,03 TriliunIDR9.03 Trillion

    Meningkat 9,12%Increasing by 9.12%

    EBITDA

    Rp6,02 Triliun IDR6.02 Trillion

    Meningkat 9,89%Increasing by 9.89%

    Laba Bersih Net Profit

    Rp2,20 Triliun IDR2.20 Trillion

    Stabil Stable

    Pertumbuhan Aset Asset Growth

    Rp82,41 Triliun IDR82.41 Trillion

    Meningkat 4,07%Increasing by 4.07%

    • Inovasi Skema Pembiayaan - Reksa Dana Penyertaan Terbatas (RDPT)

    • Kredit Sindikasi Rp30,02 Triliun Untuk Pembangunan Jalan Tol Kunciran-Serpong, Jakarta-Cikampek II Elevated, Bogor Ring Road,

    Balikpapan-Samarinda, dan Batang-Semarang.

    • Innovations in Finance Scheme - Limited Participation Mutual Funds (RDPT)

    • Syndicated Credit of IDR30.02 Trillion For Kunciran-Serpong, Jakarta-Cikampek II Elevated, Bogor Ring Road, Balikpapan-Samarinda, and

    Batang-Semarang Toll Roads

    Akses yang Kuat ke Perbankan dan Pasar ModalGood Access to Banking and Capital Market

    212018 Annual Report PT Jasa Marga (Persero) Tbk.

    Modal Insani Human Capital

    Tata Kelola PerusahaanCorporate Governance

    Tanggung Jawab Sosial Perusahaan Corporate Social Responsibility

    Nama dan Alamat Lembaga dan/atau Profesi Penunjang, Kantor Cabang, Entitas Anak, Entitas Asosiasi, Ventura Bersama dan Aset Keuangan

    Name and Address of Capital Market Supporting Institutions and/or Professionals, Branch Offices, Subsidiaries, Associates, and Financial Assets

  • Ikhtisar Data Keuangan PentingHighlights of Important Financial Data

    Ikhtisar Keuangan dan Rasio Keuangan

    Tabel Ikhtisar Keuangan Table of Financial Highlights

    (dalam milliar Rupiah, kecuali dinyatakan lain) (in million Rupiah, unless otherwise stated)

    Uraian 2018 2017 2016 2015 2014 Description

    Laporan Laba Rugi Komprehensif Konsolidasian Consolidated Comprehensive Profit Loss Statement

    Pendapatan 36.974 35.092 16.661 9.848 9.174 Revenues

    Beban Pendapatan (31.057) (29.784) (11.805) (5.720) (5.484) Cost of Revenues

    Laba Usaha 5.415 4.648 4.166 3.478 3.073 Profit From Operations

    Laba Sebelum Pajak Penghasilan

    3.210 3.250 2.650 2.068 1.851 Profit Before Income Tax

    Beban Pajak Penghasilan (1.174) (1.157) (847) (749) (614) Income Tax Expense

    Laba tahun berjalan yang dapat diatribusikan kepada:

    Profit for the Year Attributable to:

    Pemilik entitas induk 2.203 2.200 1.889 1.466 1.422 Owner of the parent entity

    Kepentingan non pengendali

    (166) (107) (86) (147) (185) Non-Controlling Interest

    Total Laba Tahun Berjalan 2.036 2.094 1.803 1.319 1.237 Total Profit for the Year

    Total Penghasilan Komprehensif Tahun Berjalan yang Dapat Diatribusikan Kepada:

    Total Comprehensive Income for the Year Attributable to:

    Pemilik entitas induk 2.250 1.988 1.771 1.449 1.366 Owner of the parent entity

    Kepentingan non pengendali

    (165) (107) (87) (147) (185) Non-Controlling Interest

    Total Penghasilan Komprehensif Tahun Berjalan

    2.084 1.881 1.684 1.302 1.180 Total Comprehensive Income for the Year

    Data Saham Stock Data

    Jumlah Saham yang Beredar (juta lembar)

    7.257 7.257 7.257 6.800 6.800 Number of Outstanding Shares (million shares)

    Laba Bersih per Saham (Rupiah penuh)

    303 303 277 216 209 Earning per Share (full Rupiah)

    Dividen per Saham (Rupiah penuh)

    * 61 78 43 72 Dividend per Share (Full Rupiah)

    Laporan Posisi Keuangan Konsolidasian Consolidated Financial Position Statement

    Total Aset 82.419 79.193 53.500 36.725 31.860 Total Assets

    Total Liabilitas 62.217 60.833 37.161 24.356 20.839 Total Liabilities

    Total Ekuitas 20.199 18.359 16.339 12.369 11.021 Total Equity

    Belanja Modal 24.974 26.783 9.598 4.158 4.788 Capital Expenditure

    Investasi pada Perusahaan Asosiasi

    3.160 887 158 166 171 Investment in Associated Companies

    Modal Kerja Bersih (19.268) (6.011) (5.662) (3.814) (755) Net Working Capital

    Rasio Keuangan (%) Financial Ratio (%)

    Rasio Laba (Rugi) terhadap Aset

    2,67 2,78 3,53 3,99 4,46 Profit (Loss) Ratio to Total Assets

    Rasio Laba (Rugi) terhadap Ekuitas

    10,90 11,97 11,56 11,86 12,90 Profit (Loss) Ratio to Total Equity

    Marjin Laba (Rugi) terhadap Pendapatan

    5,96 6,27 11,34 14,89 15,50 Profit (Loss) Ratio to Total Revenue

    Rasio Lancar 38,01 75,95 69,60 48,16 82,44 Current Ratio

    Rasio Liabilitas terhadap Jumlah Ekuitas

    308,03 330,89 227,44 196,92 189,09 Liability Ratio to Total Equity

    Rasio Liabilitas terhadap Jumlah Aset

    75,49 76,82 66,32 66,32 65,41 Liability Ratio to Total Assets

    *)Keterangan: Akan ditentukan dalam RUPS Tahunan pada tahun 2019.

    Remarks: To be determined at the Annual GMS in 2019.

    Financial Highlights and Financial Ratios

    Kilas Kinerja Performance Highlight

    22 Laporan Tahunan 2018 PT Jasa Marga (Persero) Tbk.

    Laporan Dewan Komisaris dan Direksi Report of the Board of Commissioners

    and the Directors

    Profil Perusahaan Company Profile

    Analisis dan Pembahasan Manajemen atas Kinerja Perseroan Management Discussion and Analysis of the Performance of the Company

    Kinerja Pengembangan UsahaBusiness Development Performance

  • Grafik Pendapatan 2014-2018Chart of Revenues 2014-2018

    (miliar Rupiah/million Rupiah)

    2014 2015 2016 2017 2018

    9.174

    9.8

    48

    16.6

    61

    35

    .09

    2

    36

    .974

    Grafik Beban Pendapatan 2014-2018Chart of Cost of Revenues 2014-2018

    (miliar Rupiah/million Rupiah)

    2014 2015 2016 2017 2018

    (5.4

    84

    )

    (5.7

    20

    )

    (11.

    80

    5)

    (29

    .78

    4)

    (31.0

    56

    )

    Grafik Laba Usaha 2014-2018Chart of Profit From Operations 2014-2018

    (miliar Rupiah/million Rupiah)

    2014 2015 2016 2017 2018

    3.0

    73

    3.4

    78

    4.16

    6

    4.6

    48

    5.4

    15

    Grafik Laba Sebelum PajakPenghasilan 2014-2018Chart of Profit Before Income Tax 2014-2018

    (miliar Rupiah/million Rupiah)

    2014 2015 2016 2017 2018

    1.8

    51

    2.0

    68

    2.6

    50

    3.2

    50

    3.2

    10

    Grafik Laba Tahun Berjalanyang Dapat Diatribusikan kepadaPemilik Entitas Induk 2014-2018Chart of Profit for the Year attributable to Owners of the Parent Entity 2014-2018

    (miliar Rupiah/million Rupiah)

    Grafik Laba Bersih per Saham 2014-2018Chart of Earning Per Share 2014-2018

    (miliar Rupiah/million Rupiah)

    Grafik Aset 2014-2018Chart of Assets 2014-2018

    (miliar Rupiah/million Rupiah)

    2014 2015 2016 2017 2018

    31.

    86

    0

    36

    .725

    53

    .50

    0

    79

    .19

    3

    82.4

    19

    Grafik Liabilitas 2014-2018Chart of Liabilities 2014-2018

    (miliar Rupiah/million Rupiah)

    2014 2015 2016 2017 2018

    20

    .83

    9

    24

    .35

    6

    37.

    161

    60

    .83

    3

    62.2

    17

    Grafik Ekuitas 2014-2018Chart of Equity 2014-2018

    (miliar Rupiah/million Rupiah)

    2014 2015 2016 2017 2018

    11.0

    21

    12.3

    69

    16.3

    39

    18.3

    59

    20

    .19

    9

    2014 2015 2016 2017 2018

    1.4

    22

    1.4

    66

    1.8

    89

    2.2

    00

    2.2

    03

    2014 2015 2016 2017 2018

    20

    9

    216

    277

    30

    3

    30

    3

    232018 Annual Report PT Jasa Marga (Persero) Tbk.

    Modal Insani Human Capital

    Tata Kelola PerusahaanCorporate Governance

    Tanggung Jawab Sosial Perusahaan Corporate Social Responsibility

    Nama dan Alamat Lembaga dan/atau Profesi Penunjang, Kantor Cabang, Entitas Anak, Entitas Asosiasi, Ventura Bersama dan Aset Keuangan

    Name and Address of Capital Market Supporting Institutions and/or Professionals, Branch Offices, Subsidiaries, Associates, and Financial Assets

  • Ikhtisar Operasional

    Keterangan 2018 2017 2016 2015 2014 Keterangan

    Panjang Jalan Tol Beroperasi(km)

    1.000 681 593 590 576Toll Road Length (km)

    Hak Konsensi Jalan Tol (km)

    1.527 1.497 1.260 987 799Toll Road Concession Right

    (km)

    Volume Lalu Lintas Transaksi (miliar kendaraan)

    1.271 1.350 1.258 1.283 1.243Transaction Traffic Volume

    (billion vehicles)

    Volume Lalu Lintas Transaksi Harian Rata-rata(kendaraan)

    3.482.070 3.395.970 3.439.279 3.517.478 3.411.319Transaction Traffic Volume

    Average Daily(vehicle)

    Pendapatan Tol Harian Rata-rata (ribuan Rupiah)

    24.757.169 22.688.414 21.716.923 19.509.657 18.209.295Daily Toll Revenues Average

    (thousands Rupiah)

    Jumlah Karyawan Konsolidasi (Orang) 8.418 9.080 9.376 9.153 6.645

    Number of Consolidated Employees

    (People)

    Jumlah Petugas Pengumpul Tol/Pultol (Orang)

    3.368 4.542 4.652 4.662 2.468Number of Toll Collector

    Officers (People)

    Pemenuhan Standar Pelayanan Minimum/SPM

    TerpenuhiFulfilled

    TerpenuhiFulfilled

    TerpenuhiFulfilled

    TerpenuhiFulfilled

    TerpenuhiFulfilled

    Fulfillment of Service Standards Minimum/SPM

    Operational Highlights

    Panjang Jalan Tol Operasi 2014-2018Toll Road Length 2014-2018(km)

    2014 2015 2016 2017 2018

    576

    59

    0

    59

    3

    68

    1

    1.0

    00

    Hak Konsesi Jalan TolToll Road Concession Right 2014-2018(km)

    2014 2015 2016 2017 2018

    73

    8

    79

    9

    98

    7

    1.26

    0

    1.5

    27

    Kilas Kinerja Performance Highlight

    24 Laporan Tahunan 2018 PT Jasa Marga (Persero) Tbk.

    Laporan Dewan Komisaris dan Direksi Report of the Board of Commissioners

    and the Directors

    Profil Perusahaan Company Profile

    Analisis dan Pembahasan Manajemen atas Kinerja Perseroan Management Discussion and Analysis of the Performance of the Company

    Kinerja Pengembangan UsahaBusiness Development Performance

  • Informasi Harga Saham

    TahunYear

    Harga per saham (Rupiah Penuh)Price Per Share (Rupiah)

    Volume Transaksi(lembar)

    Transaction Volume(share)

    Jumlah Saham Beredar(lembar)

    Total Outstanding Shares(share)

    Kapitalisasi Pasar(Rp milliar)

    Market Capitalization

    (Rp billion)

    PembukaanOpening

    TertinggiHighest

    TerendahLowest

    PenutupanClosing

    2018

    Triwulan IQuarter I

    6.375 6.600 4.460 4.580 4.676.500 7.257.871.200 33.241

    Triwulan IIQuarter II

    4.580 4.750 3.920 4.180 4.203.600 7.257.871.200 30.337

    Triwulan IIIQuarter III

    4.190 5.275 4.000 4.470 3.335.200 7.257.871.200 32.442

    Triwulan IVQuarter IV

    4.490 4.600 3.820 4.280 3.947.400 7.257.871.200 31.063

    2017

    Triwulan IQuarter I

    4.300 4.990 4.150 4.620 5.159.500 7.257.871.200 33.066

    Triwulan IIQuarter II

    4.610 5.450 4.400 5.350 5.483.400 7.257.871.200 38.291

    Triwulan IIIQuarter III

    5.425 6.050 5.150 5.600 6.353.900 7.257.871.200 40.080

    Triwulan IVQuarter IV

    5.675 6.775 5.625 6.400 7.635.800 7.257.871.200 45.806

    2016

    Triwulan IQuarter I

    5.163 6.235 4.983 5.387 13.848.300 6.800.000.000 36.632

    Triwulan IIQuarter II

    5.387 5.562 4.978 5.263 9.417.900 6.800.000.000 35.788

    Triwulan IIIQuarter III

    5.263 5.662 4.539 4.589 7.498.800 6.800.000.000 31.205

    Triwulan IV**Quarter IV**

    4.619 4.739 3.900 4.320 6.963.200 7.157.142.857 30.919

    2015

    Triwulan IQuarter I

    7.058 7.233 6.884 7.183 6.392.800 6.800.000.000 48.844

    Triwulan IIQuarter II

    7.183 7.183 5.263 5.462 11.233.600 6.800.000.000 37.142

    Triwulan IIIQuarter III

    5.487 6.061 4.669 4.814 5.138.600 6.800.000.000 32.735

    Triwulan IVQuarter IV

    4.839 5.612 4.489 5.213 9.124.700 6.800.000.000 35.448

    2014

    Triwulan IQuarter I

    4.739 6.011 4.390 5.986 6.392.800 6.800.000.000 40.705

    Triwulan IIQuarter II

    6.061 6.161 5.687 5.961 11.233.600 6.800.000.000 40.535

    Triwulan IIIQuarter III

    5.936 6.