01 Peran Kepuasan Pelanggan - repositori.unud.ac.id · 01_Peran Kepuasan Pelanggan Dalam Memediasi...

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01_Peran Kepuasan Pelanggan Dalam Memediasi Hubungan Pengalaman Berbelanja Secara Online Dengan Perilaku Pasca Pembelian by Giantari Iga Kt Submission date: 27-Mar-2019 04:28PM (UTC+0700) Submission ID: 1100678737 File name: 01_ADE_RULY_JEKT.pdf (483.21K) Word count: 5317 Character count: 32697

Transcript of 01 Peran Kepuasan Pelanggan - repositori.unud.ac.id · 01_Peran Kepuasan Pelanggan Dalam Memediasi...

01_Peran Kepuasan PelangganDalam Memediasi Hubungan

Pengalaman Berbelanja SecaraOnline Dengan Perilaku Pasca

Pembelianby Giantari Iga Kt

Submission date: 27-Mar-2019 04:28PM (UTC+0700)Submission ID: 1100678737File name: 01_ADE_RULY_JEKT.pdf (483.21K)Word count: 5317Character count: 32697

16%SIMILARITY INDEX

16%INTERNET SOURCES

11%PUBLICATIONS

12%STUDENT PAPERS

1 2%

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01_Peran Kepuasan Pelanggan Dalam Memediasi HubunganPengalaman Berbelanja Secara Online Dengan PerilakuPasca PembelianORIGINALITY REPORT

PRIMARY SOURCES

sosiologis.comInternet Source

Submitted to De Montfort UniversityStudent Paper

Submitted to Kyungpook National UniversityStudent Paper

Submitted to Universitas BrawijayaStudent Paper

stiepena.ac.idInternet Source

eprints.umsida.ac.idInternet Source

Xi Y. Leung, Lan Jiang. "How do destinationFacebook pages work? An extended TPBmodel of fans’ visit intention", Journal ofHospitality and Tourism Technology, 2018Publicat ion

8 1%

9 1%

10 1%

11 1%

12 1%

13 1%

14 1%

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Syahida Abd Aziz, Muhammad Shahar Jusoh,Mohammad Harith Amlus. "The moderatingrole of technology anxiety on brand servicequality, brand image and their relation to brandloyalty", International Journal of InternetMarketing and Advertising, 2018Publicat ion

www.arraydev.comInternet Source

Ernest Emeka Izogo. "Structural equation testof relationship quality", International Journal ofEmerging Markets, 2016Publicat ion

journal.iainlangsa.ac.idInternet Source

www.esic.eduInternet Source

Ho Huy Tuu, Svein Ottar Olsen, Pham ThiThuy Linh. "The moderator effects of perceivedrisk, objective knowledge and certainty in thesatisfaction‐loyalty relationship", Journal ofConsumer Marketing, 2011Publicat ion

www.wjsspapers.comInternet Source

Submitted to MBS College

1%

16 1%

17 1%

18 1%

19 1%

20 1%

21 1%

22 1%

Exclude quotes On

Exclude bibliography On

Exclude matches < 1%

Student Paper

journal.uin-alauddin.ac.idInternet Source

repository.warmadewa.ac.idInternet Source

journal.stieputrabangsa.ac.idInternet Source

www.scms.edu.inInternet Source

gebrc.nccu.edu.twInternet Source

ojs.unmas.ac.idInternet Source

Samira Farivar, Ofir Turel, Yufei Yuan. "Atrust-risk perspective on social commerce use:an examination of the biasing role of habit",Internet Research, 2017Publicat ion