Sheet1SPBU POM #4PelangganWaktu KedatanganMulai Pelayanan Selesai PelayananLama PelayananPelanggan MenungguPetugas Idle100330021363203168250438113505411132706713152627171719200818192231292424262001025262821011272830210TOTAL26284

SPBU POM #5PelangganWaktu KedatanganMulai Pelayanan Selesai PelayananLama PelayananPelanggan MenungguPetugas Idle1003300213522031572404371034151111143006121416220713161823181819223109202224220102324262101124262822012262830220TOTAL282321641360021.951219512210.28zn!0.7200.875111.00010.87510.8750.87520.87520.7656250.3832.258

30.87560.6699218750.11221240.8750.77=2.258

=2.43500.7664.320.177=0.410670786

Sheet2

Sheet3